Higher Education Digest – July 2024 – Prominent University in the Middle East to Watch in 2024
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Atif Choudhury Chief Executive and Co-founder, Diversity and Ability
Claire Carter Partner, Anderson Quigley
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Exploring the Middle East: A New Hub for Higher Education
The Middle East is becoming a top choice for international students. Its growing educational infrastructure, unique cultural experiences, and strategic global positioning make it a compelling destination. Countries like the UAE, Qatar, Saudi Arabia, and Lebanon are heavily investing in education, partnering with prestigious global universities to offer high-quality degrees.
When choosing a university in the Middle East, consider its academic reputation and accreditation. Many institutions collaborate with renowned global universities, ensuring high standards and international recognition. Popular fields of study include engineering, business, IT, and medicine, with more opportunities emerging in the arts and social sciences.
The cultural experience in the Middle East is unmatched. Students can dive into a mix of ancient traditions and modern lifestyles, exploring historic sites, bustling markets, and diverse culinary delights. While Arabic is the primary language, English is widely spoken and often used in instruction, making the transition easier for international students.
The Middle East’s strategic location offers ample travel opportunities, with easy access to Europe, Asia, and Africa. This makes it an ideal base for students to explore various cultures and landscapes during their studies.
In this special issue of Higher Education Digest, we delve into the higher education landscape of the Middle East. Our cover story features Phoenicia University (PU), one of Lebanon’s fastestgrowing higher education institutions. Established in 2015 and accredited by Lebanon’s Ministry of Education and Higher Education, PU focuses on a student-centered approach and excellence in teaching and learning. PU is dedicated to equipping students with the skills and knowledge for success on national, regional, and global stages.
This issue is filled with insights and inspiration. Whether you’re a student dreaming of studying in the Middle East, an educator, or someone invested in the education sector, we hope you find these stories both informative and uplifting. Let’s celebrate the power of education and the bright futures it can create.
Happy reading!
Sarath Shyam
PHOENICIA UNIVERSITY (PU)
ACADEMIC VIEW
THE VALUE OF ETIQUETTE IN HIGHER EDUCATION
Eric Francis Manu, Principal of British Protocol Academy and Vice Dean at Swiss Institute of Cultural Diplomacy (SICD)
NAVIGATING GRADUATE SCHOOL: THE VALUE OF FINDING YOUR NICHE
Tim Herd, PhD student and Wasserman Fellow in the Higher Education & Organizational Change (HEOC) program at UCLA
INDUSTRY PERSPECTIVE
TURNING ADVERSITY INTO ADVANTAGE WITH INTERIM MANAGEMENT
Claire Carter, Partner, Anderson Quigley
BEYOND THE CLASSROOM: ARTIFICIAL INTELLIGENCE AND PREDICTIVE ANALYTICS IN HIGHER EDUCATION
42
John Runte, Principal and Leader of Baker Tilly’s Higher Education Enterprise Transformation and Digital Solutions Practice
NAVIGATING INTERSECTIONALITY: BRIDGING THE DIGITAL DIVIDE IN HIGHER EDUCATION
Atif Choudhury, Chief Executive and Co-founder of Diversity and Ability
48
UNIVERSITY IN MIDDLE EAST TO WATCH IN 2024
PHOENICIA UNIVERSITY (PU)
SHAPING FUTURE LEADERS FOR A GLOBALIZED WORLD
Phoenicia University (PU) has emerged as one of Lebanon’s most rapidly expanding higher education institutions, dedicated to equipping students with the skills and knowledge necessary for success on national, regional, and global stages. Established in 2015 following accreditation by Lebanon’s Ministry of Education and Higher Education, PU has redefined higher education by prioritizing a student-centered approach and excellence in teaching and learning, leading through educational innovation.
In this interview, we speak with Professor Imad Zbib, the President of PU, to gain insights into the university’s vision, mission, and achievements.
President of PU, Professor Imad Zbib, emphasizes, “Our primary goal has always been to foster a nurturing environment where learning and personal growth are intertwined.”
“Our vision is resolute,” asserts Professor Zbib. “We aspire to attain global recognition for academic excellence, innovation, and societal impact.” This vision permeates every aspect
Professor Imad Zbib President
of PU’s operations, from enriching classroom instruction to extensive community outreach.
Guided by this visionary outlook, PU’s mission is multifaceted. The university actively promotes justice, equity, diversity, and inclusion across its academic, research, and administrative spheres. Central to PU’s ethos is its commitment to providing transformative experiences for a diverse student body.
When asked about PU’s commitment to quality education, Professor Zbib pointed to the university’s global affiliations: “Our dedication to quality education is evident through our affiliations with prestigious organizations such as the International Association of Universities and the Association of Arab Universities. These affiliations, along with institutional accreditations from ASIC and AQUIN, highlight PU’s adherence to international standards and our commitment to providing a high-quality educational experience.”
PU is also distinct for its diverse academic offerings across six colleges—Architecture and Design, Arts and Sciences, Business, Engineering,
Law and Political Science, and Public Health. PU ensures each program meets rigorous international standards and addresses current job market demands. With 11 undergraduate programs, one graduate program, and a specialized Freshman Program within Arts and Sciences, PU provides a comprehensive array of academic opportunities. Additionally, PU offers programs that are designed to be resilient against disruptions, ensuring students receive a stable and continuous education.
PU’s dedication to fostering a nurturing and innovative educational environment positions it as a leader in higher education in Lebanon and beyond. With a steadfast commitment to excellence, PU continues to pave the way for future generations of students to thrive on the global stage.
State of Art Facilities
PU is more than an educational institution; it embodies a dynamic community set on a sprawling 110,000-square-meter campus in the District
of Zahrani. “Our goal was to create a campus that not only meets educational needs but also enhances personal development,” emphasizes Professor Zbib.
The campus features modern amenities designed to foster academic excellence and enrich student life. These include stateof-the-art laboratories, a Mock Court, a Communication and Social Media Studio, Sports Facilities, Interactive Classrooms, a Bus Shuttle Service, Dining Options, and OnCampus Accommodation. Notable facilities include the Cyber-Chair Drilling Simulator, a pioneering installation offering immersive 3D visualization for drilling machinery training. The Environmental Testing Laboratory supports comprehensive environmental analysis, while the Heat Transfer Laboratory facilitates experiments in heat transfer modes and includes an air conditioning training unit. Additionally, the Petroleum Engineering Laboratory provides hands-on experience with equipment like the centrifuge extractor and Dean-Stark for petroleum fluid and core sample analysis.
Enriching Campus Life
In addition to its advanced facilities, PU fosters a vibrant social environment with a range of clubs and societies, such as the Communication and Social Media Society, IEEE, Music Club, and Women Empowerment Club. These clubs and societies offer students opportunities for personal growth and professional networking. The university also supports competitive sports through its varsity teams, which promote school spirit and teamwork.
PU’s commitment to cultural diversity is showcased through events like International Day, which celebrates the diverse backgrounds
of its student body. This event features performances, food, and activities from various cultures, enhancing the global perspective of the campus community and fostering intercultural understanding.
Residential life at PU is designed to support students both academically and socially. Modern dormitories offer comfortable accommodations and foster a strong sense of community among residents. The on-campus living experience
is complemented by a range of wellness and recreational facilities, including a wellequipped gym, football and basketball courts, and paddle courts. These amenities support a balanced lifestyle, encouraging students to stay active and healthy.
In keeping with its commitment to enriching student life, PU actively engages with the broader community through initiatives like its annual Science and Technology Fair. Specifically
designed for Grades 11 and 12 students, this event aims to ignite scientific curiosity and foster technological innovation. “Our Science and Technology Fair is designed to nurture young talents, encouraging them to explore the exciting possibilities in science and technology,” Professor Zbib affirms. The fair not only showcases innovative projects and experiments but also provides a platform for students to engage in hands-on learning experiences, interact with PU faculty, and explore potential career paths in STEM disciplines.
Unique Regional Presence
PU’s unique location further enriches the student experience. Situated just a 40-minute drive from Beirut International Airport, PU’s serene campus provides an ideal setting for focused study amidst peaceful surroundings. Despite its tranquil environment, PU remains highly accessible, making it convenient for students from across Lebanon and beyond. As the only private university with its main campus in the south governorate of Lebanon, PU’s regional presence is unmatched. Its proximity to major cities not only enhances the academic experience but also opens up cultural, social, and professional opportunities within the southern region, integrating the university into a broader community network and enriching the overall student experience.
Fostering a Culture of Research and Innovation
At the core of PU’s mission lies innovation and research. “Our aim is to cultivate an environment where every member of our university community can thrive,” emphasizes Professor Zbib. By investing in state-of-the-art
facilities, faculty development, and impactful research initiatives, PU strives to lead in higher education both regionally and globally.
PU is at the forefront of educational trends, particularly in artificial intelligence (AI). The university recently launched an MBA and a Certificate in AI and Data Science to equip students with critical skills in AI technologies and data analysis. Plans are underway to integrate AI across various academic disciplines to enhance learning outcomes and prepare students for the evolving field of technology and industry. “Embracing AI is pivotal to fostering a forward-thinking educational environment that not only meets current demands but also anticipates future advancements,” notes Professor Zbib. This strategic initiative reflects PU’s commitment to remaining at the forefront of educational innovation and technological advancement, ensuring graduates are well-prepared for success in an increasingly AI-driven world.
PU’s academic programs are distinguished by their comprehensive curricula, emphasis on practical skill development, and innovative teaching methodologies. These programs not only cultivate academic excellence but also prepare students for thriving careers in their respective fields. “Our goal is to empower students with the knowledge and skills they need to excel in the real world,” adds Professor Zbib. With a clear vision and dedication to innovation, PU continues to lead the way in shaping the future of higher education.
PU is deeply committed to fostering a vibrant culture of research, integral to its pursuit of academic excellence. “Research and innovation are foundational to our mission,” emphasizes Professor Zbib. The university supports a broad range of research topics including sustainable development, urban
planning, entrepreneurship, global health, and biomedical development. Research at PU involves both internal faculty members and students, creating a collaborative environment that drives impactful discoveries and innovations.
The Center for Research and Advancement serves as the heart of PU’s research ecosystem, facilitating interdisciplinary collaboration and providing critical resources and funding opportunities to support groundbreaking projects. “Our center serves as a catalyst for innovative projects that address contemporary challenges across various disciplines,” Professor Zbib explains.
Integral to this research ecosystem is the university Library, which supports the Center’s work by providing a vast array of physical and e-resources and digital tools essential for scholarly inquiry. “Our library plays a vital role in showcasing PU’s research output and facilitating intellectual growth,” Professor Zbib remarks. The library’s extensive digital resources enhance the research capabilities of both students and faculty, ensuring they have access to the latest academic journals, databases, and research materials necessary for driving innovation.
The PU Incubator, a dedicated hub for fostering entrepreneurship and innovation is closely linked to the Center for Research and Advancement. The incubator plays a crucial role in supporting student-led entrepreneurship and innovation. Through mentorship, resources, and guidance, the Incubator empowers students to develop and commercialize their ideas, contributing to the regional innovation ecosystem. “Our incubator serves as a launchpad for students’ entrepreneurial ambitions,” notes Professor Zbib, shedding light on PU’s role in nurturing a culture of innovation and leadership among its students.
One of the highlights of the Incubator’s initiatives is the annual Idea Fair. This event serves as a vibrant platform for students to showcase their innovative ideas and concepts.
“The Idea Fair is a celebration of innovation, encouraging students to explore their entrepreneurial spirit and transform ideas into impactful ventures,” says Professor Zbib. The fair not only fosters creativity but also provides valuable feedback and mentorship from industry experts and seasoned entrepreneurs. It serves as a launchpad for students to develop their entrepreneurial skills and network with potential investors and collaborators.
In conclusion, PU’s focus on research and innovation drives its pursuit of educational excellence. Through cutting-edge teaching, strategic partnerships, and robust investments,
PU aims to lead regionally and globally. “Our aim is to maintain leadership in educational excellence,” affirms Professor Zbib, highlighting the university’s dedication to shaping the future.
Promoting Excellence Through Experiential Learning
PU places a strong emphasis on experiential learning, offering students practical opportunities to tackle real-world challenges. “Our commitment to experiential learning enriches students’ educational journeys by bridging theory with practical, real-world applications,” emphasizes Professor Zbib.
Central to PU’s philosophy is the integration of hands-on experiences into the curriculum. The Design Studio serves as a creative hub for archetecture students to collaborate on projects
that mirror real-world challenges, such as developing new product designs.
In addition to the Design Studios, PU offers specialized laboratories, which provide realistic settings for practical application. Facilities like the Communication and Social Media Studio, the Cyber-Chair Drilling Simulator, the Environmental Testing Laboratory, and the Heat Transfer Laboratory allow students to engage directly with their field’s challenges. For instance, petroleum engineering students use the Cyber-Chair Drilling Simulator to simulate and analyze drilling scenarios, while environmental science students perform data analysis on actual samples in the Environmental Testing Laboratory.
These hands-on experiences are crucial for skill development and career readiness. By actively participating in lab work and creative projects, students gain industry-
relevant skills that enhance their preparedness for future careers. Whether mastering heat transfer techniques or environmental analysis, students acquire expertise that is vital for their professional growth.
PU’s commitment to a dynamic educational environment is evident through its innovative teaching methodologies. The university employs techniques such as flipped classrooms, where students engage with lecture content at home and apply concepts in class through interactive activities. A cornerstone of PU’s teaching philosophy is Project-Based Learning (PBL). This approach is integrated into all courses, allowing students to tackle real-world challenges through comprehensive projects. By applying theoretical knowledge to practical problems, students enhance their problem-solving skills and prepare for real-world applications.
Collaborative Learning is another key element of our teaching philosophy. Students frequently work in teams on various projects, which builds essential collaborative skills and mirrors professional environments.
The Peer Support Program complements PU’s collaborative learning approach by creating a structured network where students can engage with and learn from their peers. This program supports collaborative learning by enabling students to work together, share experiences, and offer mutual support. “We are dedicated to providing resources that empower our students to succeed,” notes Professor Zbib, highlighting how peer support fosters a collaborative and inclusive learning environment.
Case Studies also provide practical experiences in analyzing and resolving complex issues. For instance, law students engage in mock trials to
apply legal theories in simulated courtrooms, refining their critical thinking and legal skills. The synergy between experiential learning and innovative teaching methodologies creates a vibrant educational atmosphere. “Our focus is on preparing graduates with the skills and knowledge demanded by today’s industries,” notes Professor Zbib. PU’s comprehensive approach, which integrates practical experiences with cutting-edge teaching methods, ensures that students are well-equipped to excel and lead in their chosen fields.
Ensuring academic rigor and continuous improvement, the Quality Assurance and
Accreditation Office at PU upholds high educational standards across all programs. Through rigorous assessment and accreditation processes, the office enhances the quality of academic offerings, promoting excellence within the university. “Our focus is on preparing graduates with the skills and knowledge demanded by today’s industries,” says Professor Zbib, emphasizing PU’s commitment to accountability and educational transparency.
Equity Diversity and Inclusion
PU is a non-profit, private, and nonsectarian institution, dedicated to fairness, equality, and
diversity in all aspects of its operations. “At PU, we uphold the belief that high-quality education should be accessible to all students, regardless of their backgrounds,” emphasizes Professor Zbib. This commitment ensures equitable access to education for students from diverse socio-economic backgrounds.
Financial accessibility is a cornerstone of PU’s mission, supported by extensive financial aid programs and scholarships aimed at removing economic barriers to education. “We are dedicated to ensuring that financial constraints do not hinder a student’s academic journey,” emphasizes Professor Zbib.
Inclusivity is also integral to PU’s campus culture, fostering a welcoming environment that celebrates diversity in all its forms. By embracing students from diverse backgrounds, including international students, PU enriches the academic experience and prepares students for success in a globalized society.
Diversity at PU extends beyond the student body to PU’s faculty and administrative leadership. The university values diversity in its leadership roles, actively promoting an inclusive environment. PU’s faculty and deans bring a diversity of
backgrounds and international expertise, enriching the academic community with varied perspectives. Likewise, the non-academic staff reflect PU’s commitment to diversity, contributing to a globally minded workforce that supports the university’s overarching mission. PU is committed to advancing gender equality across its academic programs and campus initiatives. “We strive to empower women by providing equal opportunities for leadership, participation, and achievement in all academic and professional domains,” asserts Professor Zbib.
This commitment is embedded in PU’s policies and practices, aiming to cultivate a balanced and supportive environment for all members of the university community.
The university upholds strong nondiscrimination policies for both staff and students, ensuring that everyone is treated fairly and with respect, regardless of their background. PU’s campus is fully accessible, with features like ramp access and support services specifically designed for individuals with disabilities. This commitment to accessibility ensures that all members of the university community can fully participate in campus life and academic activities.This inclusive ethos ensures that every student feels valued and supported throughout their educational journey.
Community engagement plays a vital role in PU’s educational philosophy, encouraging students to apply their knowledge and skills to real-world challenges through service-learning
and community involvement initiatives. These experiences not only enhance students’ education but also foster a sense of social responsibility, reinforcing PU’s dedication to promoting social equity and contributing positively to society. By integrating these initiatives into its educational framework, PU cultivates a vibrant learning environment where every student feels valued, supported, and empowered to achieve their academic and personal aspirations. “Our aspiration is to build a university that authentically mirrors the diverse and interconnected world we live in,” concludes Professor Zbib.
Empowering Career Success
PU is dedicated to equipping students not just with academic knowledge but with the practical skills essential for a successful career.
At the heart of this commitment is the PU Career Center, a dynamic hub designed to enhance students’ career readiness and professional development. “Our Career Center serves as a catalyst for students’ professional growth, offering opportunities to connect with employers, apply classroom learning in practical settings, and gain instrumental work experience,” says Professor Zbib.
A cornerstone of PU’s approach is the compulsory internship program, which ensures that all students gain hands-on experience in their respective fields. These internships are carefully curated to align with students’ career goals and are hosted by topquality firms, providing a platform for students to apply their theoretical knowledge in real-world scenarios.
To further prepare students for these critical experiences, PU offers a specialized Business Etiquette Workshop that focuses on
presentation skills and work etiquette. This workshop is designed to ensure students are not only technically proficient but also professionally polished, ready to excel in their internships and future careers.
Additionally, the Career Center provides personalized support through expert job placement assistance, career counseling, and practical resources like resume and cover letter reviews.
Strategic partnerships with leading employers play a crucial role in enhancing job prospects for PU graduates. These collaborations facilitate direct connections with potential employers and showcase the talents and capabilities of PU students to industry leaders. “Our partnerships attract top talent from our diverse pool of graduates,” Professor Zbib notes, highlighting PU’s commitment to facilitating career success
through robust industry engagement. Through these partnerships, many students secure job offers, showcasing PU’s commitment to driving career success and reinforcing its position as a leader in industry engagement.”
Engaging Global Alumni Network
PU places a high priority on engaging its global alumni network, seeing it as a key element in its internationalization strategy. “Our commitment to connecting with alumni worldwide is crucial in building a strong, supportive community that enhances PU’s global presence,” emphasizes Professor Zbib.
Central to this commitment is the Alumni Portal, which serves as a dynamic hub for alumni engagement. This platform not only facilitates seamless connections and networking across
borders but also supports career development and lifelong learning. Alumni can access job postings, professional development workshops, and continued education programs, ensuring that they remain connected and supported throughout their careers.
Building a strong sense of community is another cornerstone of PU’s alumni engagement strategy. The university creates opportunities for alumni to connect with each other, as well as with current students, faculty, and staff. For example, many colleges within PU embrace one-on-one alumni mentorship programs, where experienced alumni guide current students through their academic and career journeys. This personalized support helps bridge the gap between education and professional life, offering comprehensive insights and advice.
Moreover, PU’s strategic initiatives extend to advocacy and reputation enhancement. Alumni
play a pivotal role as ambassadors, promoting the university and contributing to its global standing. Their active involvement and positive endorsements significantly bolster PU’s reputation in the international higher education community. Also, Alumni frequently return to PU as guest speakers to share their experiences and expertise with current students. These engagements not only provide students with real-world perspectives but also enhance PU’s reputation through the continued advocacy of its graduates.
Through these concerted efforts, PU not only strengthens its alumni network but also expands its global reach and reinforces its position as a leading institution in higher education. “We are dedicated to cultivating a vibrant and engaged alumni community that continues to contribute to PU’s legacy of excellence,” concludes Professor Zbib.
International Student Recruitment and Admissions
PU is committed to fostering a globally integrated academic community through strategic international student recruitment efforts. “Our approach to attracting international students is multifaceted and designed to create a diverse and inclusive learning environment,” emphasizes Professor Zbib.
Central to PU’s international recruitment strategy is a range of initiatives aimed at engaging and supporting prospective students from around the world. One key component is the virtual orientation activities, where PU hosts comprehensive webinars and information sessions. These events provide valuable insights into PU’s academic programs and campus life, helping prospective students make informed decisions.
In addition to virtual engagement, PU conducts targeted outreach in key regions such as the Gulf and West Africa. Through school visits and promotional campaigns, PU establishes direct connections with schools and counselors. During a recent visit to top schools in these regions, PU’s representatives showcased the university’s unique offerings.
Empowering current international students as ambassadors is another integral part of PU’s recruitment strategy. These students share their personal experiences and insights with prospective students, particularly those in grades 11 and 12. Their stories, which highlight the benefits of studying at PU, have proven effective in influencing prospective students.
PU’s marketing strategy further enhances its international presence through dynamic social media campaigns. These campaigns feature successful international alumni who share their achievements and the impact of their PU education.
To support a smooth transition for new international students, PU’s Admissions Office has developed a detailed guide that covers pre-arrival preparations, enrollment procedures, housing options, and additional support resources.
Through these concerted efforts, PU aims to attract a diverse and talented student body from across the globe, enriching its academic community and contributing to a vibrant, inclusive learning environment. “We are dedicated to welcoming international students and providing them with the support they need to thrive at PU,” concludes Professor Zbib.
Building Global Bridges
PU places a strong emphasis on cultivating global partnerships and collaborations to enrich students’
educational journeys and prepare them for success in a connected world. “We aim to provide our students with a global perspective that enhances their academic and professional development,” emphasizes Professor Zbib.
PU has established strategic alliances with renowned organizations and universities worldwide. Notably, PU collaborates with the National Democratic Institute (NDI), offering workshops that deepen students’ understanding of civic engagement. “These workshops play a pivotal role in shaping informed and engaged citizens,” notes Professor Zbib.
In the realm of technology education, PU partners with the Cisco Networking Academy to provide students with opportunities to earn industry-recognized certifications in networking and cybersecurity. “These certifications equip our students with critical skills highly sought after in the professional arena,” adds Professor Zbib, emphasizing PU’s commitment to preparing graduates for careers in technology and cybersecurity.
PU’s Summer Session Program stands as a hallmark of its global engagement initiatives. Collaborations with prestigious institutions like the University of California, Berkeley (UC Berkeley) and the University of California, Los Angeles (UCLA) offer PU students immersive academic experiences abroad. “Participating in these programs broadens students’ perspectives and fosters crosscultural understanding,” shares Professor Zbib, highlighting the transformative impact of such international educational opportunities.
Internship exchange programs further enhance PU’s global footprint. Partnerships with universities such as the University of Illinois at Chicago (UIC) provide PU students
with practical experience in diverse academic environments worldwide. “These internships prepare our students for success in the global job market,” states Professor Zbib, stressing the professional development benefits of international work experience.
Additionally, PU collaborates with the British Council (IELTS) and TEDx to facilitate global discourse and cultural exchange opportunities for students. Workshops organized by the Association of Arab Universities enrich PU students’ educational journey by connecting them with global thought leaders and peers. “These platforms are important for our students to expand their horizons and engage in meaningful exchanges,” explains Professor Zbib.
Moreover, PU’s participation in prestigious international competitions, like the Price Media Law Moot Court Competition at the University of Oxford, underscores its academic rigor and provides students with opportunities to address global legal challenges. “Competing on such
platforms enhances our students’ legal skills and expands their professional networks,” remarks Professor Zbib, highlighting PU’s commitment to preparing globally competent legal professionals.
Shaping the Future: PU’s Strategic Vision and Growth Initiatives
PU has outlined a strategic vision for the next five to ten years, emphasizing excellence, innovation, and societal impact. According to Professor Zbib, this vision aims to propel PU towards sustained growth and success. Key objectives include enhancing faculty and staff expertise to maintain high standards in teaching, research, and community service.
To achieve these goals, PU plans to expand its academic offerings with interdisciplinary programs and emerging fields, ensuring curriculum relevance and forward-thinking education. Simultaneously, improving student services is a priority to foster a supportive and studentcentered environment conducive to academic success and personal development.
Infrastructure upgrades are also a focus, prioritizing classrooms and living facilities to enrich the campus experience and promote innovation. The university aims to instill a culture of creativity and entrepreneurial thinking among students and faculty alike.
Further supporting its strategic growth, PU will strengthen the Center for Research and Advancement to facilitate interdisciplinary collaboration and groundbreaking research initiatives. Advanced graduate programs tailored to address global challenges and evolving job market demands are set to launch.
Technological integration across teaching, research, and campus operations will enhance learning outcomes and administrative efficiency. PU is committed to expanding global and community engagement through strategic partnerships, international collaborations, and cultural exchange programs.
Additionally, initiatives promoting health, wellness, and environmental sustainability reflects
PU’s commitment to a sustainable future. Ensuring affordability and embracing diversity remain integral to PU’s mission of accessible education and celebrating the diversity of its student body.
Looking forward, PU plans to introduce new graduate programs and diversify its curriculum to meet evolving global industry demands. This strategic move aims to deepen academic expertise across various fields, equipping students with specialized skills aligned with global trends and advancements.
Alongside academic expansion, PU will undergo transformative changes in its campus facilities, revitalizing existing infrastructure and constructing new facilities to accommodate a growing student population. Sustainability is central to these efforts, with PU integrating eco-friendly practices such as energy efficiency and sustainable building designs into its operations.
Technological advancement will remain a top priority, with plans to implement technology across campuses, enhancing digital infrastructure and incorporating cutting-edge tools into teaching and learning practices. This strategic approach aims to create an engaging, interactive learning environment that fosters collaboration, creativity, and knowledge exchange among students and faculty.
PU’s forward-thinking initiatives to expand academic offerings and enhance campus facilities highlight its commitment to academic excellence, sustainability, and innovation. These endeavors are designed not only to elevate the educational experience for students but also to prepare them effectively for future challenges and opportunities in Lebanon and beyond.
INDUSTRY
PERSPECTIVE
Turning Adversity into Advantage with Interim Management
Claire Carter, Partner, Anderson Quigley
How crises, as well as thought-out strategic hires for fixed projects, can bring cost-effective, positive solutions for universities.
For the Higher Education sector, change is inevitable. It would not be a leap to say crises are inevitable. Whether it’s a change in leadership following the arrival of a new Vice-Chancellor or a change in curriculum due to regulatory conditions or other pivotal moments in a university’s lifecycle, these transitions can be challenging to navigate. These transitions look even tougher in the current economic environment. Many universities
are under extreme financial pressure and are looking to create efficiencies. One of the biggest costs is staffing, as a result, some institutions may restructure. Ultimately, to make savings universities have been cutting jobs. However, one strategic, positive approach gaining prominence across such scenarios of transition and change is the use of interim management.
Beyond crisis management: a proactive strategy
Traditionally, interim management was viewed solely in the context of crisis situations. Whether it
It is not firefighting: universities and interims can work together to plan and implement change and deliver against their strategy
Claire is an experienced recruiter in interim management. She connects senior leaders with flexible talent that helps universities adopt strategies to drive sustainable change.This covers steps to optimise their operations, drive their top-line and reduce their cost base, including back-office transformation, change in target operating models, adopting modern digital solutions, estates rationalisation, and strategic partnerships. Claire has built an impressive track record helping institutions identify the right solutionintime-criticalsituations. Claire also provides guidance to those who have not previously considered an interim career before, but who have unique insights and skills to offer the interim market.
is financial, industrial, technological, social, environmental, or health-related, interim managers were called in when universities had to react rapidly to minimise the impact of a crisis on their operations, image, or health.
However, it is important to see the applications extend far beyond firefighting.
Universities are recognising the value of hiring an interim against a wider economic context of high inflation eroding tuition fees, all whilst students face a cost of living crisis. With the tuition fee cap remaining at £9,250
for 2024-5, this context does not look like it will change. Universities have already lost about £6bn in real terms since 2017, with the pace of losses accelerating. Higher education institutions lost around £1.5bn in the 2021-22 academic year, almost ten times the amount it lost in 2017-18 (£145m). Despite UCAS predicting a rise in student numbers, by 2027 universities are expected to be losing £5bn to inflation each year.
The Russell Group has said it makes a loss of around £2,500 per home student. One-
By swiftly adapting to the university’s ethos and leveraging their wealth of experience - often across many universities (and sometimes out of sector experience), interim leaders ensure that the trajectory of academic excellence and student experience remains unbroken
quarter of universities are currently making a loss and total losses over the entire sector sit at £2 billion, a huge increase from the £200 million in 2021. Universities are increasing the number of foreign students and trying to cut costs: the government does not look likely to increase grants any time soon.
Interim management is cost-effective. Permanent appointments are harder to make and are in the long term more expensive. Hiring an interim can help take a step towards balancing the books following restructuring.
But, importantly, it’s not only savings and temporary stability that interim managers bring; opportunities arise from change and transformation. Universities are recognising the value of interim managers in proactively steering through change and transformation, in thought-out strategic hires for fixed projects.
It is not firefighting: universities and interims can work together to plan and implement change and deliver against their strategy.
Leadership gaps, mergers, planned change programs, and other significant shifts present unique challenges that require a steady hand and strategic vision, typically one that remains unburdened by the routine demands of day-to-day operations.
Interim managers provide a strategic compass during transitions. By swiftly adapting to the university’s ethos and leveraging their wealth of experience - often across many universities (and sometimes out of sector experience), interim leaders ensure that the trajectory of academic excellence and student experience remains unbroken. If done well, interim hires create sustainable, positive change within institutions.
Case in point: the success of interim leadership
Consider the case of a UK university, strategically navigating two key leadership transitions within the Marketing, Student Recruitment & Admission directorate while facing the formidable challenge of meeting student enrolment targets. Amidst low team morale, a lack of leadership, and dwindling conversion rates, the university embraced a forward-thinking approach by appointing an interim manager with a proven track record in transforming admission functions.
By bringing in an interim manager with a track record of successfully leading admissions teams through similar shifts, this university not only improved operational efficiency but also capitalised on new processes and revitalised applicant communications.
The result? A university poised for a substantial upswing in conversion rates, setting the stage for a positive trajectory towards achieving its student enrolment targets.
The takeaway: a forward-thinking approach
Interim management, traditionally seen as a reactive measure, is evolving into a forwardthinking strategy for universities undergoing transitions. By strategically deploying interim managers during these pivotal moments, universities can not only weather the storm but emerge stronger, more adaptable, and better positioned for future success.
Embracing interim management as a proactive choice during transitions is a strategic move that empowers university leaders to turn challenges into opportunities, ensuring a smooth sail through the ever-changing tides of higher education.
ACADEMIC VIEW
The Value of Etiquette in Higher Education
Eric Francis Manu, Principal of British Protocol Academy and Vice Dean at Swiss Institute of Cultural Diplomacy (SICD)
Eric Francis Manu FRSA is an Executive Leadership Coach and Etiquette Consultant, TEDx Speaker, Lecturer, and Entrepreneur who has held positions in both the Financial Services and Corporate sectors. HeisthefounderandPrincipaloftheInternationalBritishProtocolAcademyandaSuccessPhilanthropist. After graduating from the University of Cambridge, he became the Africa advisor for FIFA Ethics And Regulation Watch; Vice Dean of the Swiss Institute of Cultural Diplomacy; a School Governor andTrustee, and has represented several other organisations as a non-executive Director. He has also hosted award ceremonies and events for global brands and organisations. Including the multi-sector, China Britain Trade Expo. Currently studying at Havard Business Executive Education. In 2018 he was recognized by peers and colleagues for his contribution to the hospitality and etiquette industries, by being nominated for a global Hospitality Award, and subsequently became a prize winner of the Big Ben Award at the Houses of Parliament in London. Eric is a member of the Association for Coaching. His mission is to inspire and help others follow the rules of etiquette, thereby increase the effect of what can be achieved with kindness and compassion.
Helping young people transition into higher education involves more than just giving them academic support. Encouraging them to follow the rules of etiquette, and good manners, will also play an important
part in their success. At the same time, it creates a better experience for everyone they meet at university or college.
The list below illustrates how students can act in a well-mannered way, and meet others’ expectations of them:
Looking after physical, mental, and emotional well-being should become a priority during higher education
Communicating with others
Polite words and language should be used when speaking to lecturers, professors, and tutors; students, or anyone else. Conversely, when others are speaking it’s important to pay attention to what is being said. This shows an interest and respect for the other person’s point of view. Similarly, allowing them to talk without interruption, and then waiting politely to have the opportunity to contribute more to the conversation. Making eye contact or looking directly at the camera during an online call is also preferable.
Etiquette in the classroom or a group setting
Punctuality will be expected, so it’s always better to plan ahead to avoid being late for class. Leaving home a little earlier if need be. Students need to appreciate the importance of fulfilling their responsibilities, without complaint. For example, in meeting deadlines, doing the requisite amount of studying, and completing any other necessary tasks. Any disruptive behaviour is unacceptable so should be avoided at all costs. Such as using a mobile phone or engaging in conversation with others when a lecture is in progress. Similarly, taking care to only ask questions or give an opinion at the appropriate time.
If a student should have any concerns about someone else’s behaviour or be in actual conflict with him or her, this needs to be resolved as promptly and politely as possible. Seeking help from a member of the higher education authority if need be. It’s imperative for students to act with honesty, and integrity always. Higher education establishments usually have strict codes of practice regarding plagiarism, cheating, or any other form of dishonesty.
Students need to show understanding and respect for diverse cultures, beliefs, and backgrounds
Looking good!
A student’s clothes should always be appropriate, irrespective of whether they are smart or casual, and be comfortable to wear. Following any policies set by the university or college, and so far, as possible adhering to personal style. This will create a positive impression of someone who is well organised, confident, and capable. Good personal hygiene and grooming habits are vital. Ensuring that hair, makeup, and nails are neat and wellmaintained. It’s also necessary to pay attention to the smaller details. For example, clothing should be clean and wrinkle-free, and shoes polished.
Networking and social etiquette
Networking is a valuable tool for growing connections. Whether it is done formally or at a social event, strong relationships can be built with academic staff, other students, or business professionals. Responsible alcohol consumption is always important, and an understanding of the reasons for moderation. Having respect for others’ personal space and boundaries shows consideration for their feelings, so it’s necessary to maintain an appropriate distance between you. Familiarity with basic dining etiquette is also important. Including the proper use of utensils, and appropriate topics of conversation at mealtimes. Expressing gratitude and being appreciative of an act of kindness can be done by saying thank you at the time, or in an email or note sent later.
Well-being and self-care
Looking after physical, mental, and emotional well-being should become a priority during higher education. If a student feels overwhelmed or stressed, then he or she needs to be aware that support can be sought from family members; peers; teaching staff, or counseling services. Taking regular breaks for rest, and relaxation is a vital part of this. Parents can lead by example, by demonstrating healthy self-care
practices of their own, which their children can model. Such as going to the gym, doing yoga, or meditating.
Why not make sure your child can cook a few simple meals, especially if he or she is living away from home for the first time? Nutrition is a vital part of staying healthy and can help build friendships with others who don’t have this skill.
Leadership and professional development
Students may continue building a curriculum vitae during higher education. Attending workshops or conferences not only allows them to keep up to date with recent developments in their area of study but can also lead to a passion for making a positive impact in that particular industry. Following the correct forms of etiquette at these events, when interacting with others who might be able to provide future opportunities like a professional internship, is important if full advantage of them is to be taken.
Cultivating relationships with mentors who can provide guidance, support, and valuable insight for the future might also prove to be beneficial. Having the right attitude for success is important, and a mentor can help with this.
Showing respect for educational resources and facilities
Library etiquette: Library users need to show respect for the resources and facilities provided in observing quiet zones, returning borrowed materials on time, and so on. Technology etiquette: Any guidelines or restrictions regarding the use of electronic devices in classrooms or libraries will need to be followed.
Other campus facilities: As with any other shared accommodation all of these facilities should be treated with care, and respect.
Digital and social media etiquette
Students will again be expected to behave in accordance with the correct form of etiquette whenever they are online. Whether this is on social media, in discussion forums, or virtual meetings. Online boundaries should be respected, and no inappropriate content shared.
Consideration and respect should also be given to others’ privacy and security. Sensitive information should not be shared without permission, and cybersecurity protocols adhered to. In an attempt to protect personal, and institutional data.
It’s also important to follow the rules of netiquette! For example, not using offensive language, or capital letters excessively since this might be interpreted as shouting.
Respect for diversity and inclusion:
Considering the needs of all students will be an integral part of your child’s experience of higher education. Students need to show understanding and respect for diverse cultures, beliefs, and backgrounds. The university or college is likely to foster an inclusive learning environment where everyone is given the opportunity to feel valued and heard, so, an awareness of the meaning of these terms, and using them politely is necessary. This includes individuals’ preferred pronouns, and not making assumptions about gender identity or expression. Also, in relation to those with disabilities, for whom accessible materials and accommodation will be provided.
You can see from this that following the rules of etiquette reflects a much deeper commitment to treating others with kindness, consideration, and respect. Although this article deals specifically with higher education, etiquette transcends everything we do. It can be practised or learned at any age, by anyone who is eager to achieve personal or professional success.
INDUSTRY
PERSPECTIVE
Beyond the Classroom: Artificial Intelligence and Predictive Analytics in Higher Education
John Runte, Principal and Leader of Baker Tilly’s Higher Education Enterprise Transformation and Digital Solutions Practice
While academics can debate the merits of allowing the use of AI in their courses, higher education institutions need to fix their focus on what digital transformation can do for their future. Artificial intelligence (AI) and predictive analytics are already reshaping higher ed by fostering more adaptive, efficient and student-centered campuses.
Capabilities of AI and Predictive Analytics
By their very nature, AI and predictive analytics play different roles in shaping higher ed recruitment, retention, workflows, and university operations. Predictive analytics looks at historical
data to forecast future events. It uses statistical algorithms and machine learning to identify patterns and predict outcomes. In contrast, AI encompasses a broader range of capabilities that simulate human intelligence processes with machines, particularly computer systems. AI processes include learning and reasoning, along with the automation of tasks that typically require human intelligence.
Predictive Analytics in Student Retention and Enrollment Management
In higher ed, predictive analytics is already making significant strides in student retention and enrollment management. By analyzing
In higher ed, predictive analytics is already making significant strides in student retention and enrollment management
John Runte is a principal and practice leader of enterprise transformation and digital solutions in higher education at Baker Tilly.
John’s experience includes extensive work encompassing complex project management, process redesign, new product development, information system strategic planning, information system design and implementation with a focus on program management of large complex transformation projects, application integration solutions and digital solutions focused on advanced analytics and intelligent automation.
past student behavior and performance data, institutions can identify students at risk of dropping out or under-performing and intervene proactively with targeted support services. This data-driven approach can help colleges and universities tailor their resources more effectively, ensuring students receive the assistance they need to succeed.
Using predictive analytics, institutions can identify students who are at risk of losing interest or becoming disengaged. For example, analytics can identify a student who has missed class for several weeks, allowing the institution to take immediate action to ensure the student remains involved. Georgia State University has used predictive analytics to analyze data about student demographics, academic performance, and engagement. The university’s early warning tracking system helps identify struggling students leading to timely interventions to get back on track for success in their college courses.
Predictive analytics also plays a pivotal role in enrollment management. By focusing trends on student demographics, skill development needs and educational preferences, institutions can adapt their recruitment strategies to meet changing demands, ensuring a diverse and well-balanced student body. This foresight allows for better resource allocation, from financial aid distribution to campus facilities planning, ensuring universities remain agile and responsive to evolving student needs.
In the future, predictive analytics can also be used to help universities align their academic offerings with anticipated workforce needs in a geographic area, thus providing a pipeline of qualified graduates to the understaffed industry sectors in the same region where the institution resides.
Potential Applications of AI
The potential applications of AI in higher ed are almost endless. AI-driven chatbots and virtual assistants are already enhancing student support services by providing immediate, 24/7 assistance for a range of inquiries from prospective students. They can answer questions and provide information about programs, admission requirements and campus life.
Many universities are already using some form of AI during the admissions process. The technology allows schools to sift through large data sets, evaluating thousands of applications more efficiently. Colleges can also subscribe to AI-related services that facilitate expedient review of transcripts, extracting exact course, grades, and credits in seconds without error. This, in turn, theoretically frees up admissions staff time, allowing them more time to consider other aspects of submitted material.
Future uses of AI might include more detailed analysis of transcripts. For example, if schools automatically upload transcripts, trained AI may be able to analyze information from them, identify student strengths by grades in specific disciplines, and share that specific information with individual colleges within the university. Because it’s AI driven, there will be a reduction in human error. The key is training the AI to locate and populate the appropriate fields, helping aid in the decision-making process.
AI can be used to streamline workflow in other areas, allowing staff to focus more on complex nuanced tasks. For example, AI can optimize resource allocation across campuses, enhance the efficiency of administration processes, and provide strategic insights
based on data analysis, from financial planning to facility management. From the faculty perspective, AI can help automate repetitive tasks, freeing up scholars’ time for more meaningful, impactful research. AI can accelerate data analysis, enabling researchers to work with large datasets more efficiently.
From the student perspective, AI holds the promise of personalizing the higher education journey in unprecedented ways. AI could help customize learning pathways and tailor career counseling by analyzing student data
to provide recommendations that align with their strengths, interests, career aspirations and workforce development needs. This, in turn, could help students hone their interests early on in their academic careers, improving on-time graduation rates in areas that are truly meaningful to the students.
Privacy, Security and Ethical Concerns
Higher Ed’s integration of AI and predictive analytics is not without its challenges. Privacy, security, and ethical concerns necessitate
AI can be used to streamline workflow in other areas, allowing staff to focus more on complex nuanced tasks
As higher ed institutions integrate AI into their admissions process, they will need to implement procedures or checkpoints to ensure AI isn’t delivering biased outcomes
transparent and responsible use of data. One of the most significant concerns is the possibility of biased decision-making in AI models. As higher ed institutions integrate AI into their admissions process, they will need to implement procedures or checkpoints to ensure AI isn’t delivering biased outcomes. This includes periodically auditing the algorithms embedded in AI solutions. Student privacy and data security are also important considerations. AI has the potential to infer sensitive information such as a student’s location, preferences, online activities, and habits. This data can be used to make predictions about students’ future behaviors and outcomes. Some would argue it infringes on students’ privacy rights and autonomy. And security of these vast amounts of data will continue to be paramount. More than ever, higher ed institutions will need to implement robust cybersecurity systems, plan for auditing compliance, and enforce consequences for non-compliance.
As higher ed institutions continue to navigate the complexities of AI and predictive analytics, the implementation of ethical standards will help ensure the adoption of these technologies enhances the educational experience without compromising individual rights and equity.
By harnessing the power of these technologies, universities can create a more adaptive, personalized, and efficient institution. Moving forward, the fusion of AI and predictive analytics holds the promise of unlocking new horizons in higher ed.
INDUSTRY
PERSPECTIVE
Navigating Intersectionality: Bridging the Digital Divide in Higher Education
AtifChoudhury, Chief Executive and Co-founder of Diversity and Ability
As a brown man with dyslexia, I grew up believing that anything I thought that was different from my class friends was probably wrong.
Our education system- from early years through to further and higher education- often feels designed to welcome, accommodate, and celebrate only one type of learner. Growing up in Thamesmead as a
second-generation Bangladeshi, I wasn’t that type of learner. For me, struggling to fit in with a different language and culture was enough to contend with. But my skin color was different from that of my peers, and that was a difference that couldn’t be hidden. Having to contend with a learning difference on top was too much. Rather than seeing the different perspectives, experiences, and thoughts I
Intersectionality recognises that our identities, including race, gender, disability, neurodiversity, and class, are interconnected and shape our experiences
Named on the Shaw Trust’s 2023 Disability Power 100, Atif Choudhury is a social entrepreneur with a background in economic justice and disability inclusion. Focusing on the inclusion of marginalised communities, Atif has worked on high-profile social development projects across the world, and spoken about his approach at global and national events. He is the Co-founder and CEO of Diversity and Ability and Zaytoun CiC (the world’s first Fairtrade Palestinian olive oil cooperative), Advisor to WHO Rapid Assistive Technologies Board, and trustee for Disability Rights UK.
brought as bringing strength and innovation, my differences were a source of shame.
My journey isn’t a unique one; it’s a regular repercussion of our societal practice of separating identity into distinct ‘issues’. My journey reflects the repercussions of segregating identity into distinct ‘issues.’
Struggling to fit in with a different culture, I faced additional barriers due to my dyslexia. There wasn’t (and often still isn’t) an intersectional approach to inclusion in education. And the consequences of not
being intersectionally inclusive can’t be understated, ranging from low self-esteem to loss of income, to criminal behaviour.
Intersectionality is not just another Equity, Diversity, and Inclusion buzzword. The phrase was coined by legal scholar Kimberlé Crenshaw to explain how various elements of our identity intersect and influence our experiences and the chances we receive. Crenshaw highlighted how, as a Black woman, she encountered distinct obstacles that were not encountered by either white women or Black men, as the
“intersectional experience surpasses the effects of racism and sexism individually.
Intersectionality recognises that our identities, including race, gender, disability, neurodiversity, and class, are interconnected and shape our experiences. In the context of higher education, a failure to embrace intersectionality perpetuates the siloed approach to identity-based exclusion. Often this means overlooking the profound impact of intersectional realities, like the intersection between immigration background, class, poverty, and race and how this impacts student life. An example of this is digital exclusion. In education, it’s common to isolate aspects of identity into distinct ‘issues.’
Disability or Special Educational Needs (SEN) initiatives, alongside the Equality Act 2010, often dominate the discourse, inadvertently overlooking the intricate interplay of diverse identities. While legal frameworks like the Equality Act offer protection, compliance isn’t the same as inclusion and its focus on nine distinct characteristics does not consider the
fact that a lot of people are more than one of the characteristics and that things, for example, a white disabled woman needs look different to what a Black disabled woman needs.
Furthermore, when our inclusion strategy is driven solely by adherence to the Equality Act, it places the onus on individuals to advocate for their basic access needs; this is a formidable task, given the historical denial of these needs.
Let’s investigate how this plays out in education:
Student C has always been told off for fidgeting, disrupting, and talking. Their behaviour is deemed so bad that eventually are put on a behaviour plan where it is then discussed seeking a diagnosis before granting some adjustments. This problematised adjustments so that now student C will always ask for them out of anxiety associated with performance and behaviour management. They are disclosing because they must, not because they want to share.
Flipping the way we approach adjustments, such as assistive technology, in education is a must for digital inclusion and intersectionality. At D&A we talk about an anticipatory welcome;
As we navigate towards a digitally inclusive future, the lessons learned during the pandemic underscore the need for intersectionality in shaping educational landscapes
that is, implementing inclusionary measures like adjustments without people needing to ask. This approach recognises that, because of intersectional barriers, people may not be able to ask for the adjustments they need. This could be because they’re overwhelmed by barriers, or because they feel they would be punished or they simply don’t know what is available. By providing assistive technology and support upfront education institutions can demonstrate that they understand this and are committed to enabling people intersectionally.
The pandemic laid bare the societal reliance on digital access, revealing a stark digital divide. Government initiatives providing devices must extend beyond hardware provision to address attitudinal and social barriers. An individual will face barriers even if they are provided with free tech if English isn’t their first language, if they have never had any digital literacy education, or if they have learning differences. In an intersectional understanding, we know that it is likely that they will face many of these barriers if not all. Therefore digital exclusion is not just a technological challenge; it is a symptom of an education system that fails to address the complex layers of identity. There must be enablers at every juncture to ensure that everyone can participate and assistive technology can encompass a great deal of these. Hence our journey towards inclusion necessitates the adoption of assistive technology as a key enabler. D&A’s approach involves personalised training, ensuring that technology reaches individuals and becomes an enabling tool.
Assistive technology is often misconstrued. People either think it’s inaccessible high-end software or that it’s adaptive software exclusively for disabled people. And yet people don’t realise
that their worlds have been changed by assistive technology many times before. Texting was created as an assistive technology, as was Google Maps. If you look further back in time, I would even argue that glasses were originally conceptualised as assistive technology. Assistive technology can help, enable, and support everyone regardless of identity. It encompasses any technology, tool, or software that removes barriers, enabling a more efficient path or making life easier. From speechto-text software to navigation tools and virtual assistants, assistive technology permeates various aspects of our daily lives. At Diversity and Ability, our team of disabled and neurodiverse people predominantly arrived at the organisation with a passion for increasing access to assistive technology, having witnessed the difference it made to their experiences in school, in further education, or the workplace.
A universal adoption of assistive technology seems a distant dream at the moment. It requires a fundamental shift in our understanding; one that dispels the notion that assistive technology is exclusively for disabled individuals. This broader perspective allows us to appreciate the diverse ways in which technology enhances everyone’s lives.
As we navigate towards a digitally inclusive future, the lessons learned during the pandemic underscore the need for intersectionality in shaping educational landscapes. We need to see inclusion not as a destination (or a specific SEN initiative), but as a journey that encompasses every part of our educational system and teaching practice. The goal is not only to make learning accessible for specific groups but to create an equitable, just, safe, and accessible environment for all. By prioritising intersectionality, we can bridge the digital divide and pave the way for a higher education system that truly values every individual.
Navigating Graduate School: The Value of Finding Your Niche
Tim Herd, PhD student and Wasserman Fellow in the Higher Education & Organizational Change (HEOC) program at UCLA
Tim Herd is currently a third-year PhD student and Wasserman Fellow in the Higher Education & Organizational Change (HEOC) program at UCLA. Outside of his studies, Tim also serves in the capacity of a creative consultant that partners with non-profits and other organizations around the areas of governance, culture, and student success. As the founder of two organizations, Rising Black Men and the Grosse Pointe Black Alumni Association, Tim is passionate about improving community through mentorship and support, which he supplements through his involvement in media.
Colleges and universities have developed a reputation of being known as organizations that cultivate the curious mind, enlighten those seeking knowledge, and prepare those within the next generation that will make an impact on greater society. Economically, students that attend college have also been shown to earn higher earnings and higher quality
jobs in comparison to those that may only have a high school diploma. In fact, a recent study by Forbes concluded that a bachelor’s degree is worth $2.8 million on average in comparison to someone with only a diploma. While the economic factors may be noticeable, some students choose to extend their time in college by pursuing an advanced degree. Some of these factors could include,
When you are applying to graduate programs, it is important to find a location that you can see yourself living and thriving in
but are not limited to, increased economic mobility or content expertise over a specific subject matter. Similar to an undergraduate education, there are also unwritten rules that I have learned throughout my time in graduate school, especially within my doctoral studies. These unwritten rules and mantras have been valuable in maximizing my time within my doctoral studies.
The list shared below are some of the key pieces of unwritten rules that I have found, and which have allowed me to navigate my Ph.D. program in a way that I have found valuable.
Finding Your Fit
When you are applying to graduate programs, it is important to find a location that you can see yourself living and thriving in. This is especially important when it comes to a Ph.D. program, as you might be living in this area for at least the next four years, so you want to make sure that you are comfortable in the space. Additionally, it is important to know your working style so that you can be aware of the type of advisor that you would want to have within your program. When you are talking to potential advisors, it may
The PhD program is such a valuable opportunity where you have time to read and write more than any other time potentially
also be helpful to connect with their current students/advisees if they have any to get another perspective. While many graduate programs offer funding, you should also have discussions with your potential advisor about the package, and if it is finding your own funding, contingent on being a teaching assistant (TA), or if it is fully funded. These questions are important because the structure of your funding package can have a significant impact on the autonomy that you may have within your program These unwritten rules will be valuable for you as it can help decrease some of the potential surprises that may arise upon entering a program.
Getting Involved in Student Organizations
As a graduate student, there are still opportunities to join different organizations that you may find of interest, whether it be the Graduate Student Association or affinity groups. These organizations can be valuable in allowing you to better connect and understand the landscape of your respective institution. This will be valuable in allowing you to further understand the culture and connect with other like-minded individuals and communities that can also share resources with you. This will be helpful for you as you continue to reflect on the ways in which you want to make an impact both in your respective organization and also within your own research.
Building Your Community
Any PhD program can be an isolating experience, especially after you finish coursework as you are now working on your dissertation. This is where your community
becomes even more important, as it is good to have support from people that know what you are going through. Additionally, it is important because there will be times when you do not want to discuss your dissertation or your studies, so having people in your corner in which you can talk about other topics can also be refreshing. It is also valuable to build community both inside the academy and outside the academy, as there may be insights that you may receive from one group that you do not receive from the other group.
Engaging in Unique Opportunities
The PhD program is such a valuable opportunity where you have time to read and write more than any other time potentially. This can lead to creative ideas that may arise, such as using your research to support you in traveling to another country to present at a conference. It can also provide opportunities for you to share your insights on panels and other community events, where people are beginning to observe you as a burgeoning expert on a specific subject matter.
You Deserve to be Here
While the Ph.D. program is important, know that your inherent value is not tied to the Ph.D. There are times when imposter syndrome can potentially arise, leading you to question your belonging and the value that you bring to a program. It is important to remind yourself during these times that you do belong, and it is equally important to have systems of support that sustain you, whether it be through physical exercise such as dancing or journaling, or playing a card game.
While the Ph.D.
program
is important, know that your inherent value is not tied to the Ph.D
Reflecting On Your Why
There have been times throughout the years when I have had to take moments to deeply reflect about my reasoning for pursuing this Ph.D. For me, I know that this PhD is a tool that I want to use to empower my community and also advocate for folks that do not currently have access to these spaces. It is always important to reflect on your intentions, as there will be inevitably challenging times that test you and the work that. My intention to pursue a PhD was a very service-oriented decision, and knowing that
I am doing week directly connected to my community and the people that I advocate for is truly important. Continually reflecting on your intentions of pursuing an advanced degree can be valuable as it allows you to refine Additionally, for me I just think of my ancestors and my family members that sacrificed so much for me to even occupy the spaces that I currently hold. I am here because of them, I am fully in appreciation to them, I am forever indebted to them, and the best way I know how to navigate this Ph.D. program is to persist and pay it forward.
