CBNME

Cleaning Company Of The Year

Isnaad | IMDAAD

“We are proud to be recognized as the ‘Cleaning Company of The Year’ at the Innovation in Facilities Management Awards 2023. Founded by Imdaad in 2013, Isnaad has consistently excelled in the field of soft facilities management, setting new industry standards. This award stands testament to our commitment to innovation and customer satisfaction, that has led to several contract renewals and new projects in 2022, resulting in a 95% renewal rate as well as 72 new contracts. As a company with over 3,000 professionals overseeing 40 million square feet over 500 sites, we place a high priority on quality, professionalism, and sustainability. In addition to our ISO certifications and industry recognition, we are committed to excellence and continue to invest in innovative solutions, digital advancements, and sustainable practices, which positions us for further growth. Recognition such as this represents a significant milestone in our journey, and we remain committed to providing outstanding services and creating positive impact.”

CLEANING COMPANY OF THE YEAR - HIGHLY COMMENDED

Transguard Group

HEALTH & SAFETY INITIATIVE OF THE YEAR

DYNAMIC MOBILE RISK ASSESSMENT APP | ENGIE SOLUTIONS MIDDLE EAST

Emirates National Facilities Management

AI Taskmaster App | SERVEU FACILITIES MANAGEMENT

availability of our skilled workforce. Tasks are efficiently assigned to the most appropriate team members using this dynamic allocation system, ensuring optimal resource utilisation and timely completion of projects.

ServeU, a subsidiary of Union Properties is excited to announce that our revolutionary ‘ServeU AI TaskMaster’ app has been named ‘FM App of the Year.’ The app, which is at the forefront of innovation, aims to revolutionise the way facilities management tasks are carried out by employing artificial intelligence and advanced algorithms. The latest award reaffirms the app’s ability to provide clients with unprecedented control, efficiency, and transparency, thereby streamlining operations and improving overall experience.

One of the key distinguishing features of the ‘ServeU AI TaskMaster’ app is its intelligent task allocation system. The app analyses and interprets real-time data using advanced machine learning algorithms, taking into account factors such as skill sets, location, and

Clients have easy access to a variety of features and functionalities, owing to the app’s user-friendly interface. With the ServeU AI TaskMaster app, users have complete control over operations, from making service requests to tracking task progress to accessing analytics and performance reports. The integrated chatbot feature of the app also adds a new level of accessibility and convenience. Customers can communicate with the app’s intelligent virtual assistant to get prompt assistance and updates. As a result, the platform can guarantee effective communication and resolutions, further enhancing the overall experience for users. ServeU has consistently upheld its commitment to maintaining the privacy and security of users’ data. The ‘ServeU AI TaskMaster’ app makes use of strong encryption protocols and stringent access controls to safeguard the privacy of our clients’ sensitive data. As we celebrate this outstanding accomplishment, we want to express our sincere gratitude to our esteemed clients, partners, and team members at ServeU, whose unwavering commitment and expertise have made this platform a success.