Unlocking the power of customer-driven digital transformation
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DRIVING CHANGE THROUGH INNOVATIVE TECHNOLOGY
AUGUST 20 19
CONSTRUCTION TECHNOLOGY TRENDS
THE NEXT GENERATION OF DATA CENTRE Harnessing the power of people in a technical world
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FOREWORD
W
elcome to the August issue of Construction Global Magazine!
Construction Global also hears from Alex Jones, Head of BIM & Digital
This month’s cover story investigates
Construction at Murphy Group, about
customer-centric investment in data
how the multidisciplinary infrastructure
centre infrastructure. We spoke to
specialist is meeting the challenges
Flexential CEO Chris Downie about the
of their digital transformation by part-
key differentiators putting the company
nering with Oracle and Aconex to find
(a 2017 merger of Peak10 and ViaWest
the smartest way to work, operate
rebranded as Flexential) ahead of the
and share information.
competition. We learned what makes it a flexible and essential data partner
Elsewhere, we caught up with Con-
with a company-wide focus on cus-
grid CEO Timo Makkonen. Expanding
tomer success.
from the Nordics into the UK, he explains how the Congrid Live platform can
What is the recipe for construction
enhance productivity with mobile tools
success? Hansen Yuncken believes
tailored to support construction super-
the essential ingredients are innova-
vision of documentation and inspections
tion, sustainability and a people first
focused on quality assurance and safety.
approach. Project Manager Vanja Krumpacnik and Senior Contract Administrator Michael Gibson reveal how, as one of Australia’s leading privately owned construction firms, Hansen Yuncken is setting the pace of industry change.
Do you have a story to tell? Email daniel.brightmore@bizclikmedia.com to join the conversation with Construction Global. Enjoy the issue! Daniel Brightmore, Editor w w w.c o nst ruc t i o ngl o b a l. com
03
BUILDING BETTER
MODULAR ELECTRICAL SOLUTIONS FOR DATA CENTERS
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CONTENTS
08 Customer-centric investment in data center infrastructure
28 Murphy Group: Building with data to transform construction
42
52 Top 10
Construction technology trends CONGRID: SAFE T Y AND QUALITY ASSURED
68Events
90 Lee Industrial Contracting
72 Intel Corporation
104 Hansen Yuncken
122
JLL Latam
08
Flexential: Customer-centric investment in data center infrastructure WRITTEN BY
MARCUS LAWRENCE PRODUCED BY
TOM VENTURO
AUGUST 2019
09
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FLEXENTIAL
CEO Chris Downie discusses the key differentiators putting Flexential ahead of the competition as a flexible and essential data center partner with a company-wide focus on customer success
H
aving combined in August 2017, Peak10 and ViaWest rebranded as Flexential in January 2018 to highlight the organization’s
commitment to being both flexible and essential 10
to its IT customers. Since then, the data center and hybrid IT operator has continued its forbears’ strong expansion methodology and commitment to the customer experience. “We spend a ton of time making sure that we’ve got a customer success culture – an organization-wide strategy that puts customers at the top,” says CEO Chris Downie. A seasoned data center industry veteran, Downie is also a passionate rugby fan with both college and postgraduate playing experience. He carries the cooperative, strategic and spiritual ethos of the sport through his role as chief executive – with great success thus far. “Rugby is a sport where strategy and teamwork are key to how you execute plays – you have to pass backwards to advance your team and there are no breaks between plays. At Flexential we also focus on strategy and teamwork. AUGUST 2019
Flexential expanded its data center to 142,000 sq. ft. in Atlanta’s technology corridor
11
40
Data centers
1,000
Approximate number of employees
21
Domestic and international markets w w w.c o nst ruc t i o ngl o b a l. com
FLEXENTIAL
“ We spend a ton of time making sure that we’ve got a customer success culture – an organizationwide strategy that puts customers at the top.” 12
— Chris Downie, CEO, Flexential
Our brand is anchored in the concept, ‘The Power of People in a Technical World®, which for us is all about making our customers successful. Their success is infused in everything we do.” Having been at the heart of the data center industry for more than ten years, Downie has seen firsthand how it has become a vital component of modern business. In light of today’s demands for capacity, security, redundancy, reliability and recovery, flexibility and network expansiveness, Flexential has invested heavily in establishing itself as the best option for companies undergoing digital transformation and expansion across the US. The sheer volume of data being created and being digitized is set to necessitate continuous upgrades to capacity as more data-heavy technologies take root. “There are massive amounts of data being generated for technology, such as artificial intelligence (AI) and a whole host of other applications requiring a data center to function effectively,” says Downie. “Having the capacity for this accelerating growth, and the exponential amount of information that needs to be stored, contained and kept safe for the rest of time, is massive for our
AUGUST 2019
CLICK TO WATCH : ‘FLEXENTIAL FLEXANYWHERE TM SOFTWARE-DEFINED NETWORK’ 13 strategy going forward.” With 40 data
Flexential’s ability to go beyond the
centers across 21 US markets, Flexential
traditional expectations of a data
has not only the capacity but also the
center operator. Enterprises increasingly
geographical reach to set it apart from
operate in a hybrid world where their
a significant chunk of the competition.
infrastructure is located in many
“Having the ability to offer our products
physical locations and in a variety
across a broad geographical reach
of forms, making Flexential an ideal
allows us to get in front of demand
choice as the home base for a customer’s
across the country,” adds Downie.
hybrid IT operations. “We can provide
The company recently announced
our customers a variety of colocation
expansions to its facilities in Portland,
and cloud infrastructure choices,
Nashville, Charlotte and Atlanta.
helping them manage and protect the
Highlighting customer demand for
data that fuels their business, and most
solution providers with broad capabili-
importantly interconnect that infra-
ties, Downie is enthusiastic about
structure in a highly scalable, secure, w w w.c o nst ruc t i o ngl o b a l. com
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FLEXENTIAL
16
and reliable fashion,” he says. “Our ability
being consumed and where, Flexential
to also offer professional services that can
is working to help them “future proof”
solve the challenges that our customers
their infrastructures. “One of our critical
face serves to make their engagement
differentiators is the network; the
with Flexential even more meaningful.”
investments we’ve made in resources
Flexential’s broad utility set is further
across our portfolio enables our
enhanced by its stellar network
customers to federate their data and
capabilities, and its aggressive invest-
resources anywhere and everywhere
ment strategy in this area is reaping
they need to.”
dividends. As more and more enterprises
A significant facet of Flexential’s
are considering architecture for edge
network platform is its access to the
and distributed computing, as well as
Asia Pacific market via subsea cables.
machine learning and artificial intelli-
Hosting direct access to three
gence toolkits to analyze how data is
trans-Pacific subsea cables, supplying
AUGUST 2019
connectivity between Asia and the
those cables we have an entry point
West coast of the US offers a huge
to massive data sets, and this puts us
opportunity to Flexential’s customers
in a position to assist consortium
and makes Flexential more competi-
members, and other customers that
tive abroad. “The New Cross Pacific
want to be near those cables, to
(NCP) cable has some of the largest
complete the solutions they’re looking
cloud and communications providers
to build in the US.”
in Asia as consortium members, and it
Flexential has also been actively
extends to China, Taiwan, Korea and
investing in capitalizing on the
a whole host of other countries,” says
opportunities afforded by its size and
Downie. “We also host the Hawaiki
geographic reach, namely the ability
subsea cable which extends to
to communicate with larger customers
Australia and New Zealand. In hosting
that make decisions across multiple 17
E XE CU T I VE PRO FI LE
Chris Downie, CEO Chris leads Flexential as a proven Chief Executive Officer with deep expertise in the economics, delivery and operations of the data center and hybrid cloud businesses. He is responsible for setting and managing the strategic priorities that drive profitable growth. Chris joined the company in 2016. Prior to Flexential, Chris was the Chief Executive Officer of Telx Holdings, a leading interconnection and data center solutions provider based in New York City, New York. He has more than 25 years of combined executive leadership experience in finance and operations, working for Daniels & Associates, BroadStreet Communications and Motient Corporation. Chris holds a B.A. degree in History from Dartmouth College as well as a M.B.A. degree in International Business from New York University.
w w w.c o nst ruc t i o ngl o b a l. com
CLICK TO WATCH : ‘THE NEXT BIG THING IS HERE: ATLANTA – ALPHARETTA EXPANSION’ 19 geographies and themselves have
financial institution at one of our
demanding requirements. “You can call
southeastern facilities, and that’s
it wholesale, you can call it multi-mega-
going to become one of the largest
watt transactions, but it’s really serving
processing centers for financial
large enterprises and large technology
trading transactions in the world.”
companies with greater deployments
The attractiveness of Flexential’s
than your average company.” Flexential
offering is further compounded by its
has been investing in its internal capabili-
leading security and recovery capabili-
ties to facilitate such deals with growing
ties, aiming to maximize peace of mind
success. “We recently completed a
for customers. “Security starts with
3MW deal in one of our western markets,
the physical security of the data center
with a large SaaS provider that’s
itself,” says Downie. “We’ve been very
focused on data storage; a hyper-scaler
focused on meeting and maintaining
in terms of their global growth. We have
compliance standards across a
also secured a 1.5MW contract with a
number of verticals in our domain. w w w.c o nst ruc t i o ngl o b a l. com
FLEXENTIAL
20
111,000+ square-foot data center with unprecedented PUE of 1.3 at full capacity
AUGUST 2019
“ Our ability to offer professional services that can solve the challenges our customers face, serves to make their engagement with Flexential even more meaningful” — Chris Downie, CEO, Flexential
21
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We also have a host of security functions
DRaaS. At the time of writing, seven of
built into our network to ensure data
Flexential’s facilities are equipped with
running through it is safeguarded,
its disaster recovery capabilities, with
encrypted and so forth. The network
more on the horizon.
is also a foundational element of our
Looking forward, Flexential continues
Disaster Recovery as a Service
to seek innovation and opportunities
(DRaaS) and recovery cloud functions.”
to enhance its customer offering.
In April 2019, Flexential was recog-
Downie offers Edge computing as
nized by Forrester Research as one of
an example of a customer trend that
eight leading contenders in the DRaaS
Flexential is keen to accommodate.
space, receiving the highest possible
“Data is being generated everywhere,”
rating for Forrester’s core DRaaS
he says, citing autonomous vehicles
offerings criteria. In June, Flexential
and connected vending machines as
was honored by Gartner and included
examples of data generators at the
in the 2019 Gartner Magic Quadrant for
edge of the network. “Those data sets
w w w.c o nst ruc t i o ngl o b a l. com
23
FLEXENTIAL
YOUR BEST ELECTRICAL CONNECTION SINCE 1912. Sturgeon Electric’s commercial and industrial electrical construction division specializes in large-scale commercial electrical projects, telecommunications, high voltage distribution service, and maintenance to clients. When it comes to data centers, Sturgeon Electric is the premier contractor of choice. We have provided solutions for mission-critical facilities since the dawn of the digital age. Over the years, we have attained an unparalleled level of knowledge, skills, and experience. More importantly, we’ve gained the trust of our clients in some of the world’s most sensitive data environments.
our customers are consuming power, the scale at which they’re consuming network resources, and whether there is customer interest in different network technologies.” Downie adds that Flexential is equipped with the expertise to make the right call when it comes to such investments and in the personalization of its service offering. “We’re firm believers that the cloud is not the right home for all workloads, and helping our customers appreciate where workloads should reside is really important. As IT environments become more complex, our customers need help making the are coming from very far afield, so
right choices. The challenge for
having the ability to capture, process
operators is being prepared to have
and store them close to the given use
that conversation with customers.”
case is becoming increasingly impor-
Flexential is certainly prepared,
tant. When it comes to the information
empowered by Downie’s team-oriented
generated by a self-driving car, the data
and strategic leadership, and it is clear
needs to be processed by the car itself
that such preparation in each facet of
but it’s also sending huge amounts to
its operations will continue to grow.
local processing centers that need to be proximate to wherever the car is.” Flexential consistently evaluates areas for improvement in its environments, particularly as the needs and expectations of the customer continuously evolve. “We actively monitor how w w w.c o nst ruc t i o ngl o b a l. com
25
LEADERSHIP
MURPHY GROUP: BUILDING WITH DATA TO TRANSFORM CONSTRUCTION 28
Construction Global hears from Alex Jones, Head of BIM & Digital Construction at Murphy Group, about how the infrastructure specialists is meeting the challenge of its digital transformation strategy by partnering with Oracle and Aconex WRITTEN BY
AUGUST 2019
DAN BRIGHT MORE
29
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LEADERSHIP
“ BIM is a key vehicle for delivering the best value to our customers and underpins our broader digital construction strategy” — Alex Jones, Head of BIM & Digital Construction, Murphy Group 30
M
urphy Group is a multidisci-
a substantial holding of plant, equip-
plinary UK-based company,
ment and facilities.
delivering primarily to the
Embracing BIM has been integral to
infrastructure sector in rail and utilities.
Murphy’s 10-year plan to transform
A family-owned business founded in
the business by 2020. “BIM is a key
1951, with its roots in Ireland, Murphy
vehicle for delivering the best value
employs more than 3,500 engineers,
to our customers and underpins our
professional managers and skilled op-
broader digital construction strategy,”
eratives around the world. It specialises
says Alex Jones, Head of BIM & Digital
in delivering pipelines; design; marine;
Construction at Murphy Group. “Cer-
structural steel; tunnelling; fabrication;
tification means that our policy, tools,
bridges and piling; it invests heavily in
training and procedures comply with
AUGUST 2019
31
recognised BIM standards, and that
time?’ to find the smartest way for an in-
we can deliver comfortably in a BIM
frastructure specialist to work, operate
Level 2 environment. This strengthens
and share information.” He notes that
our bids and reassures our customers
software is becoming better integrated
of both our ability and intent to deliver
allowing for a smaller, better targeted,
digital excellence.”
suite of solutions: “We went big before
Murphy Group’s decision to part-
we went small. It makes sense to start
ner with Oracle and Aconex (acquired
designing overarching enterprise ar-
by Oracle in 2018) was driven by a
chitecture with a picture of that jigsaw
pressing question. “We looked at our
puzzle in mind. The picture is changing
interface architecture and asked: ‘What
all the time so it would be crazy to nail it
does Murphy look like in five years’
down and say ‘that’s what we’re going w w w.c o nst ruc t i o ngl o b a l. com
LEADERSHIP
“ Looking at the data is more than just BIM and 3D models, it’s excellent information management” 32
— Alex Jones, Head of BIM & Digital Construction, Murphy Group
AUGUST 2019
to do’ because it would be obsolete by the time you’d built it.” Jones knew what Murphy needed from a common data environment so following a vendor assessment involving eight major players, Oracle and Aconex were chosen, not just as powerful systems, but as user-friendly solutions that could be rolled out to teams across Murphy Group. “The training materials are really smooth,” says Jones. “These are world-leading tools for a reason. It was a good fit for us as an electronic document management system, but also something we
CLICK TO WATCH : ‘THERE’S MORE TO MURPHY’ 33
can scale for the future, where we want
ments. “We can’t risk losing rail infra-
to develop it into a contract manage-
structure projects because we haven’t
ment solution, for managing areas like
up-skilled and aren’t BIM-ready,” he
our early warning agencies. We want to
says. The company identified docu-
incorporate this with our estimates and
ment control had become siloed but
bring in the Oracle Primavera P6 (En-
with Aconex solutions to control it, ef-
terprise Project Portfolio Management)
ficiencies are being found. “We know of
scheduling tool to develop a project
projects that have liquidated damages
controls environment.”
of £45k per week. Depending on their
Murphy Group was awarded a multi-
size, that might be big or small, but it’s
billion-pound contract with Network
unsustainable and outrageous,” says
Rail’s HS2 programme. Jones notes
Jones, outlining a scenario he’s en-
it’s now rare to receive a tender like
countered with a project running three
this that doesn’t include digital require-
weeks late: “The actual facility is built w w w.c o nst ruc t i o ngl o b a l. com
LEADERSHIP
THE BENEFITS OF BIM
The transition to BIM offers the ability to streamline workf lows across all disciplines of a project. Infrastructure takes a phased approach, involving multiple stakeholders; requiring design, engineering and construction teams to coordinate. The complex nature of roads, highways and rail infrastructure design can benefit from BIM, which can meet the need for information sharing to avoid the bottlenecks of a paper-based or 2D digital approach. Jones maintains that, as an infrastructure contractor, the cost of not digitally upskilling with BIM would be catastrophic for business: “It’s rare to receive a tender today that doesn’t ask for digital requirements in some form.”
AUGUST 2019
and open, ready to go, we’ve cut the tape, everyone’s high-fived each other, but we can’t hand over the documentation, which means we can’t get paid to liquidate our damages, but also, we’ve got millions of pounds of retention behind that we’re unable to get hold of because we can’t hand over. Looking at the data is more than just BIM and 3D models, it’s excellent information management. Murphy will be so much stronger, just from phase one of rolling out consistent information management across the group.” As part of this digital transformation strategy, Murphy Group has decided to be system agnostic in its approach, choosing not to be limited by one vendor. “I’m delighted to have had Aconex and Bentley both in agreement at the same time, to flesh out the right solutions. At the heart of all of this is collaboration, not collusion,” he says. “If I drew out my plan for five years’ time, it’s wrong, the minute I’ve printed it. That’s w w w.c o nst ruc t i o ngl o b a l. com
35
LEADERSHIP
36
“Using Arup with Aconex, we’ve been able to, not just share documents and drawings, but also our approvals, workflows, TQs and NCRs” — Alex Jones, Head of BIM & Digital Construction, Murphy Group
the pace of technology and why we have to make sure we’re open-ended with our application protocol interface (APIs). Open APIs offer an open coding background. People come and see the coding, and they can ask who wants to be able to take information from here. We’ll need to put information back into there. This is the coding structure enabling others to build solutions to work in that environment. We have to be scalable, so we have to remain flexible.” Jones is excited to be able to draw on
AUGUST 2019
1951
Year founded
3,500
Approximate number of employees
8
Related businesses based in London 37
a range of tools to give Murphy’s clients
struction sector, knowing exactly what
the options they need. “We’ve tried to
our customers want and helping to
map out what our digital upgrading
advise them. I like to see us contracted
model looks like. I wonder whether our
to be a learned advisor, like a consultant
customers, our clients, have actually
used to be.”
spent time working out what their asset
The Defence Infrastructure Organisa-
information strategy is? We’ve seen dif-
tion (DIO) has trusted Murphy to run a
ferent divisions of the same company
level two BIM project with 3D modelling
having completely different ideas about
and 4D construction simulation. Jones
their future ambitions,” reveals Jones,
maintains the challenge now is to make
offering another good reason for the
sure the company is delivering: “Using
company to remain agnostic. “We have
Arup and Aconex, we’ve been able to,
a duty to be best in class in the con-
not just share documents and drawings, w w w.c o nst ruc t i o ngl o b a l. com
LEADERSHIP
but also our approvals, workflows, TQs and NCRs. We’re now engaging with Jacobs, a notoriously big consulting body, and I’m really pleased we have clients and end-users collaborating.” Jones has operations managers, design managers, document controllers on board who are all excited about going digital. “Rather than just having the BIM enthusiasts tell them it’s a great new world, it’s much better to have peer-to-peer communication and training,” he adds, highlighting that the ben38
efits of going digital with Aconex will be huge. “Just getting drawings from our local agents, from a hundred tablets in the field, will make a massive difference to our business. We’ve got parts of the company, in the utilities business, where our teams might have various jobs to complete and on contract three, they find out they haven’t got the right bit of paper. So, they all come back to the office, for it and it costs the business a fortune - it’s ridiculous in a world that should be paperless. So now they’ve all got Aconex with job packs downloadable to their smartphones.” Murphy Group’s business transformation journey has seen the company AUGUST 2019
analyse its processes and the technology and tools needed, ensuring they are wrapped around its new values of collaboration combined with an understanding of data security. A ten-year plan is driving the company to become a tier-one contractor with a £2bn revenue target, 10% operating margin, and a 10% profit margin. “Underlying this, we’ve become smarter,” pledges Jones. “We work on projects where we’ve got a real USP using our direct delivery model, on tricky schemes other firms won’t touch. Imagine building a hotel over the top of a railway, next to a gas station. Murphy Group tackles that, where others might shy away. There’s an opportunity out there for Murphy to grow but to realise this is not just about transforming the operating model, but completing a complimentary digital upgrade that supports it.”
w w w.c o nst ruc t i o ngl o b a l. com
39
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CONSTRUCTION 4.0
CONGRID: SAF E T Y AND QUALIT Y ASSURED
42
Construction Global hears from Congrid CEO Timo Makkonen on how the Congrid Live platform can enhance productivit y with mobile tools tailored to support construction supervision of documentation and inspections WRITTEN BY
AUGUST 2019
DAN BRIGHTMORE
43
Timo Makkonen, Founder & CEO, Congrid w w w. c o n s t r u c t i o n g l o b a l . c o m
CONSTRUCTION 4.0
C
ongrid began life in 2012 with
safety management combines the
two site managers who could
expertise of construction profession-
see the importance of embrac-
als and software developers.”
ing digital tools for construction.
44
Congrid is the market leader in
Working in the field of quality assur-
Finland, boasting more than 100
ance in Finland they realised the sec-
customers and new orders across
tor wasn’t taking advantage of the
the Nordics. “We have site-proven
latest technology via smartphones
solutions,” confirms Makkonen. “The
and tablets. Founder & CEO Timo
key to our system is that we have
Makkonen explains to Construc-
a platform in place which enables
tion Global how the systems avail-
collaborations and transparency
able weren’t suitably transparent
when it comes to monitoring quality
for safety and quality inspections of
and safety. When the sites collect
site work whilst, “our comprehensive
data, you can share photographs of
solution for construction quality and
defects or quality inspections; it’s all
AUGUST 2019
structured and organised. This way
omies which can be built around indi-
the data can be utilised later for ana-
vidual solutions. “We are investing in
lytics or data visualisations. Congrid
our APIs to be available on whatever
also enables subcontractors, main
platforms the industry is using,” he
contractors and developers to col-
confirms. Allied to this, Congrid is fo-
lect the data, and be an integral part
cusing on the implementation of data
of a cooperative effort to improve
via the Internet of Things (IoT) to sup-
construction quality.”
port its quality monitoring offering.
Makkonen and his team believe in the power of platforms and the econ-
“We predict that in the future IoT data will be supplemented by some kind
“ O U R C O M P R E H E N S I V E S O L U T I O N F O R C O N S T R U C T I O N QUALIT Y AND SAFE T Y MANAGEMENT COMBINES THE E XPERTISE OF CONSTRUCTION PROFESSIONALS AND S O F T WA R E D E V E L O P E R S ” — Timo Makkonen, CEO, Congrid
Photo: Performing and photographing in the metro © www.lansimetro.fi/en/home
w w w. c o n s t r u c t i o n g l o b a l . c o m
45
CONSTRUCTION 4.0
46
“ O UR S OLU TION IS A DA P TA BL E; IT L INKS TO COMPA N Y-W IDE SE T TING S A ND FOL LOW S THEIR P R OCES SES, REGA RDL ES S OF THE SIZE OF THE COMPA N Y OR P R O JECT ” — Timo Makkonen, CEO, Congrid
of machine learning to help project managers understand the insights and utilise them. For example, we can look at how concrete or painted walls dry before the next phase of work begins.” Makkonen highlights the flexibility of this approach as it does not have to always rely on physical inspections throughout building phases. During winter in Finland the temperature can drop below -10 degrees; here IoT sensors could detect something as simple as an open door making it too cold for paint to dry. Collaboration is key for Congrid moving forward. “We are utilising industry R&D as opposed to a customer-specific approach,” explains Makkonen. “On the business side, we select vendors who will provide supplementary additions to our system and more value for our customers. For example, with the Internet of Things (IoT), open platform thinking is helping us connect the dots to move forward.” Congrid is working with eGate Smart Building Innovation here for data visualisation. eGate enables real-time, wirelessbased surveillance of the condition of structures and air on the construc-
AUGUST 2019
CLICK TO WATCH : ‘CONGRID – MOBILE APPLICATION FOR CONSTRUCTION SITE MANAGEMENT’ 47
tion site and buildings in use. The
Management Package. Our job is to
builder can monitor works such as the
provide the builder with a good, stress-
temperature and drying of concrete
free night’s sleep.”
with remote devices. “Our collabora-
Makkonen believes that due to
tion enables Congrid’s customers to
its more stringent health and safety
read the condition information of a
laws, Finland is marginally ahead of
construction site or building straight in
the UK in its approach to quality and
Congrid, i.e. the same location as other
safety management. Congrid’s UK
project documents and information,”
launch will push the boundaries and
says Jarkko Haukijärvi, CEO of eGate.
responds to the need for a customis-
“Cooperation with eGate is a natural
able platform that doesn’t require hard
continuum,” adds Makkonen. “Sensor
coding to make changes. “Making site
information complements the Con-
work transparent is our message, and
creting Protocol and Congrid’s Quality
it’s a big differentiator as we contribw w w. c o n s t r u c t i o n g l o b a l . c o m
CONSTRUCTION 4.0
C O L L A B O R AT I N G W I T H W S P F I N L A N D
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WSP Finland (part of the global WSP group offering strategic advice to clients in the construction and infrastructure sector) is a multidisciplinary expert company. WSP Finland chose Congrid as their tool for construction documentation and inspections to facilitate the management of information and tasks in construction projects. The cloud-based soft ware allows all important data to be stored in the same place and easily shared. According to Samuli Salonen, a MSc Engineer at WSP, one of Congrid’s greatest benefits is to bring unity and transparency to reporting. The results of Salonen’s master’s thesis on the development of the WSP Building Services Terve Talo (Healthy House) process will be utilised in development work together with Congrid. “From the perspective of construction and inspections, we see a huge potential in Congrid’s software for comprehensive management of risks and quality in construction projects. We have wanted to develop the software in this direction in cooperation with Congrid,” says Salonen. Congrid’s CEO Timo Makkonen is excited about the collaboration: “Our partnership with WSP shows we have succeeded in developing our products also for the benef it of developers and inspectors. With continuous development together with our customers, we ensure that our products will continue to be the best tool for overall qualit y management of construction projects.” AUGUST 2019
49
Photo: Lighting and Daylight © www.wsp.com/en-GL/hubs/workplace
ute towards the changing culture of construction,” says Makkonen. “Our solution is adaptable; it links to company-wide settings and follows their processes, regardless of the size of the company or project.” While recognising the challenge of Congrid’s expansion from the Nordics, Makkonen believes keeping focused on quality and safety management is the key to keeping its product in place. “There are technical temptations,” he w w w. c o n s t r u c t i o n g l o b a l . c o m
CONGRID
concedes. “And of course, scaling is something that needs vision and the right people on board to drive it. We will concentrate on the actions which add value for the customer, and retain that customer focus.” Data-driven decision making is a key trend in construction and one Makkonen is keen for Congrid to exploit. “People are looking to understand the value of data and find ways to visualise it,” he says. Our customers are keen to find ways of using machine learning 50
“ O UR CU S TOMER S A RE K EEN TO F IND WAYS OF U SING M ACHINE L E A RNING TO P RED ICT ERR OR S IN T HE F U T URE . T HE Y ’ RE A SK ING U S TO HEL P T HEM V IE W F INDING S IN A C ONCRE T E WAY OR , IF T HE Y ’ RE D OING T HIS T HEMSELV ES, L E V ER AGE T H AT D ATA VIA API” — Timo Makkonen, CEO, Congrid
to predict errors in the future. They’re asking us to help them view findings in a concrete way or, if they’re doing this themselves, leverage that data via API. We have that API in place so custom-
with 14km of rail lines and an under-
ers can build their own screens. We’re
ground metro depot. “Building one sta-
also building the visualisation platform
tion equates to the size of a shopping
to help our customers who don’t have
mall, but underground,” reveals West
the IT department so they can have a
Metro’s Construction Director Tero
cost-effective solution in place with
Palmu. “We need solutions to manage
our system.”
and monitor the whole entity. For sites,
Congrid’s short-term goal is building a stable platform for its UK expansion
Congrid works well.” Congrid is bringing a wealth of ex-
to bring new customers on board, while
perience from the Nordics to its UK
continuing to develop across the Nor-
launch. “I’m proud to say that almost all
dics. The second phase of the West
new hospitals in Finland are built with
Metro will see five stations built, along
Congrid. It’s also become a major part
AUGUST 2019
S TAT I S T I C S
• C ongrid expands into the UK and appoints Daniel Hunt as UK territory manager • T he Congrid mobile app introduces new levels of transparency and communication for safety and quality on construction projects and helps deliver zero-defect buildings to clients
of projects building two new districts
he adds. “Then, we’ll see a move
including skyscrapers and train sta-
towards combining data which will offer
tions,” reveals Makkonen. “Different
greater efficiency compared to using
companies are involved, but all are us-
several systems. I can assure you that
ing Congrid. Property developers are
this is only the beginning. Our goal is
also starting to demand our solution
that our customers will be able to use
must be used for quality and safety as-
the various technologies available on
surance.” Makkonen predicts solutions
building sites as an integrated part of
like Congrid will become the industry
the Congrid system.”
standard tools of the future. “It’s evident these new systems must be able to talk to each other and that customers will need the big picture in place,” w w w. c o n s t r u c t i o n g l o b a l . c o m
51
T O P 10
52
AUGUST 2019
TOP 10
Construction
technology trends
We look at 10 important tools aimed at increasing efficiencies, reducing costs and improving time-management in the construction sector WRITTEN BY
DAN BRIGHTMORE
w w w. c o n s t r u c t io n gl o b a l . c o m
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10
Artificial Intelligence
Born in Gutu, Zimbabwe, Dr. Divine Ndhlukula is the CEO and founder of DDNS Security Operations, also known as SECURICO. The Zimbabwebased outfit offers canine guard services, electronic security, and armored vehicles, among others. SECURICO reportedly employs over 4,000 people. Female roles range from 35% in the electronics divisions to 30% of middle managers to 52% of line supervisors, among others. The organisation reportedly generates revenue upwards of US$13mn annually, and Ndhlukula ranks among the 50 wealthiest women in Zimbabwe. Ndhlukula has earned numerous awards including the Zimbabwe National Leadership Excellence Award for the private sector in 2016, and African Woman of the Year in 2013. w w w. c o n s t r u c t io n gl o b a l . c o m
T O P 10
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09
Virtual Reality
It’s impossible for you or your clients to truly imagine a site from a set of drawings. With Virtual Reality (VR) the design, plan and implementation of the built environment could never be simpler and creates a truly immersive experience. More importantly, for those constructing, it can allow an assessment of the design to identify potential challenges and areas of concern which can aid in planning the project’s schedule.
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08
Augmented Reality
Augmented Reality (AR) delivers the experience of being inside the building. This form of remote site access offers the benefits of improved safety by allowing workers to visualise the site and gives customers the chance to collaborate on the creation of a space before fully committing to a design and build. Companies like Scope AR are collaborating with Caterpillar to provide an AR-based live support video calling platform built specifically for the unique remote assistance needs of industries using heavy machinery.
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Still relying solely Switch to automated on IR scanning? real-time temperature data.
Introducing the
Starline Temperature Monitor
Automated temperature monitoring is the way of the future. The Starline Critical Power Monitor (CPM) now incorporates new temperature sensor functionality. This means that you’re able to monitor the temperature of your end feed lugs in real time– increasing safety and avoiding the expense and hassle of ongoing IR scanning. To learn more about the latest Starline CPM capability, visit StarlinePower.com.
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07
Blockchain Blockchain
More than just a platform for cryptocurrencies, Blockchain offers the ability to speed up interactions and reduce operational costs while providing a secure and trusted transaction history. Solutions like Brickschain can create a new data fluent reality. “Project owners and teams have been reliant on excel spreadsheets and old school media to handover a project,” says CEO Bassem Hamdy. “Integrations through the blockchain enable connectivity between multiple key stakeholders in the construction supply chain. Without this technology, the built worlds will continue to lose 95% of its data on handover. By capturing these lost data resources, we gain efficiencies in asset performance and ROI for our clients, not available before.” w w w. c o n s t r u c t io n gl o b a l . c o m
T O P 10
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06
Building Information Modeling (BIM)
Building Information Modeling (BIM) is at the heart of a smart revolution transforming construction. BIM is becoming standard on high-end projects such as infrastructure. The benefits of connecting workflows across a project, such as the M4 Smart Motorway Programme undertaken by Balfour Beatty, allows multiple stakeholders from design, construction and engineering teams to coordinate and realise new efficiencies. With more of these projects requiring BIM Level 2 capability, it’s vital that construction companies of all sizes embrace an approach that consolidates data across a project into a single dashboard providing actionable insights.
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05
Drones Drones
Drones are used to monitor more efficiently the progress against the project programme and provide greater project certainty. Able to map sites 400 times faster than manual methods, drones collect data in large volumes and are often integrated with BIM systems to create highly accurate visual representations of project sites. According to a report by PwC, they could save the UK construction industry alone $4.65bn by 2030, with the drone economy employing more than 600,000. In the future, they will be able to harness machine learning to provide a microscopic level of detailed monitoring.
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T O P 10
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04
Internet of Things
The connection of devices via the internet is gathering pace. A recent report by Gartner estimates there will be more than 26 billion connected devices by 2020. For construction it all starts with sites achieving connectivity, linking back to the main office. Arguing the business case for the Internet of Things, PwC highlights the benefits: “By enabling construction machinery, equipment and structures to communicate with a central data platform, critical performance parameters will be highlighted, allowing accurate and proactive adjustments to be made in real-time. Up-front management like this will significantly reduce programme risk and project inefficiencies, improving forecasting for future projects.�
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03
Robotics Robotics
The use of construction robots is set to rise. Autonomous vehicles are increasing safety and efficiency with round the clock working. Robotic arms have been used in manufacturing assembly lines for years and now that technology is being adapted to be more portable or used for a range of labour-intensive tasks on construction sites – such as moving materials, building masonry walls and 3D printing structures. SAM, short for Semi-Automated Mason, is among the first commercially available bricklaying robots designed and engineered by Construction Robotics. The SAM100 can work collaboratively with on-site masonry construction and lower the health and safety impact on the workforce. w w w. c o n s t r u c t io n gl o b a l . c o m
T O P 10
02
3D printing
3D printing can cut project costs, environmental impact and provide a solution to the shortage of skilled workers. On larger projects, MEP (Mechanical, Engineering & Plumbing) specialists like Newtecnic are using the technology to
64
create complex façades by combining up to 50 machines and processes into a single output to provide a superior technical solution which can deliver both ease of fabrication and construction, allied to long-term durability. The ability to iterate the design and improve it from a manufacturing standpoint, negates the need for a big scale workshop using instead a machine linked to the design itself. Machines like the Concreative Concrete 3D features the world’s largest 6-Axis arm 3D Printer, capable of creating elements up to 4.5m in height and up to 6m in length in one shot.
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T O P 10
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AUGUST 2019
01
Wearable tech
Smart glasses, clothing, sensors and other wearable tech can both improve safety and boost efficiency. With Microsoft HoloLens, the wearer can pin their digital content – such as apps, information, and multidimensional videos – in the physical space around them, enabling interaction via holograms blended into the real world. A head-worn augmented reality computer offers an alternative to working from paper blueprints or digital screen-based models. Other innovations include intelligent caps that detect worker fatigue and miniature gyroscopes which sense trips, falls and accidents.
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EVENTS & A S S O C I AT I O N S
The biggest events and conferences around the EDITED BY DAN BRIGHTMORE world for fintech leaders
24–25 SEPT 2019
Construction Technology Forum [ DUBAI, UAE ] Building on the success of last year’s inaugural event, CTF 2019 will bring together leaders from around the globe to discuss real technology use
68
9–11 OCT 2019
CONSTRUCT [ MARYLAND, US ]
cases that can help you build greener,
CONSTRUCT provides a platform for
cheaper, faster and safer. The two-day
exploring and refining innovative solu-
event is dedicated to showcasing how
tions to solve complex problems facing
technology adoption will transform
the AEC industry today. During the
the Middle East region’s construction
three-day educational programme
sector. The focus is on accelerating
and two-day expo, industry leaders
widescale technology use across the
converge with a common goal of edu-
last major industry to be disrupted.
cating and inspiring for the betterment
CTF helps unleash its full potential
of the industry. From emerging profes-
by moving beyond the hype and
sionals to influential industry veterans,
demonstrating what it can really do
AEC professionals can refine their
for today’s construction site and mega
skills and increase their knowledge
projects. Speakers include: Djamil
that will in turn give them a competitive
Yahia-Ouahmed, Head of Data & AI,
edge in their field. At CONSTRUCT,
Vinci; Peter Jones, Technical Director,
you can earn continuing education
Skanska UK and Zhu Jianchao, VP
credits, network with peers, and see the
& chief Engineer, China State Con-
latest in products and services from
struction Engineering Corporation.
a diverse range of top manufacturers.
AUGUST 2019
16–17 OCT 2019
Digital Construction Week [ LONDON, UK ]
6–8 NOV 2019
tal construction, engineering, design,
Design-Build Institute of America DBIA Conference & Expo
manufacturing and operation. DCW
[ LAS VEGAS, US ]
2019 will feature a two-day exhibition
Collaborate. Educate. Celebrate.
of the latest construction technologies
The annual DBIA Conference focuses
from some of the biggest tech and con-
on the fastest growing and most popular
struction companies changing the face
method used to deliver construction
of the sector. Experience interactive
projects in America. It attracts
hands on demonstrations, free to
thousands of attendees and hundreds
attend seminars, workshops, classes
of exhibitors each year offering unique
and networking events as well as a tick-
opportunities to network with peers –
eted, exclusive leadership conference.
both owners and practitioners – to make
The aim is to help the industry explore
fruitful connections that will create long-
its potential and understand how best
lasting impact. Design-build is the future
to adopt and implement these new
and the DBIA Expo is the perfect place
technologies, tools and processes
for newbies and pros alike to get the
to improve profitability and efficiency,
latest on important design-build trends
creating a smarter and more diverse
and topics with insight from a host
industry.
of seasoned speakers.
Digital Construction Week is the only event series in the UK dedicated to digi-
w w w. c o n s t r u c t io n gl o b a l . c o m
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EVENTS & A S S O C I AT I O N S
The biggest events and conferences around the EDITED BY DAN BRIGHTMORE world for fintech leaders
20–21 NOV 2019
Offsite Construction Show [ LONDON, UK ] The Offsite show is a magnet for senior specifying and purchasing personnel who appreciate the chance to both and network at one location featuring
Greenbuild International Conference & Expo
over 100 exhibiting companies with
[ ATLANTA, US ]
the latest and best offsite construction
Greenbuild is one community
products, services, innovations and
of professionals, advocates and
technology across 100 categories.
practitioners, students and teachers,
It features everything from building
designers and builders, and everything
materials and composite panel
in between. Always in pursuit of what’s
manufacturers to design & consultancy,
next - new technology, new ideas and
engineering & construction consultants,
new ways forward - it’s dedicated to
modular construction, LSF Structures,
transforming the market and changing
hybrid products, precast concrete and
the way people all over the world
timber frame manufacturers. No other
experience buildings. Greenbuild is the
show comes close to offering the ROI
world’s largest conference and expo
for specialist industry suppliers because
dedicated to green building; bringing
everyone in attendance has one thing
together industry leaders and experts
in common, construction.
dedicated to sustainable building.
maintain and expand their supply chains 70
19–22 NOV 2019
AUGUST 2019
27–28 NOV 2019
London Build
4–6 DEC 2019
The Buildings Show [ TORONTO, CANADA ]
[ LONDON, UK ]
The Buildings Show provides an
London Build has established its
unforgettable experience as North
reputation among the UK’s leading
America’s largest event for products,
construction shows. Free to attend,
services, educational programming
and featuring 500+ speakers, 350+
and professional networking. This
exhibitors and 25,000+ pre-registered
spectacular event for the design,
attendees, it offers a platform for
architecture, construction and real
extensive networking with thousands
estate communities has been a fixture
of buyers, senior decision makers and
for the past 30 years. New for 2019,
influential industry experts. Learn about
the Buildings Show introduces its
the major construction projects across
PropTech expo, Buildings Connect,
the capital and how to get involved.
in the North Building along with
Generate thousands of new contacts
HomeBuilder & Renovator Expo
who have purchasing power and
and the World of Concrete Pavilion.
business to place. Explore the latest
Buildings Connect will be a gathering
innovation, investment opportunities
of great minds for a dynamic showcase
and developments. The event includes
of innovative technology directly
summits on infrastructure, BIM (Building
impacting people, places, properties,
Information Modeling), sustainability
portfolios, energy use and operational
and fire safety.
efficiencies within the built environment.
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Helping enterprises realise the power of digital transformation WRITTEN BY
HARRY MENEAR PRODUCED BY
TOM VENTURO
AUGUST 2019
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I N T E L C O R P O R AT I O N
Lisa Davis,Vice President of Digital Transformation and Scale Solutions, Enterprise and Government, in the Data Center Group at Intel, discusses the company’s digital transformation from PC to data-centric, and the need for digital transformations to be both holistic and customer driven.
U
biquitous digital transformation and mass migration towards the cloud has become the new reality for the world’s corporations,
governments, and educational institutions. As data 74
increasingly becomes the fuel powering the global economy, new methodologies, technologies and philosophies need to be developed in order to remain marketable – even the industry’s largest players are changing their playbooks. Intel, with over half a century at the forefront of semiconductor innovation, has been a catalyst for some of the most significant technology transformations in modern history, helping reinvent the way we work and play and thrive in the digital era. Today, Intel is both helping its diverse ecosystem of customers and partners harness the power of the digital transformation, while simultaneously undergoing its own transformative shift in its business focus. “It’s a data-centric world, and Intel as an organisation is transitioning to harness the value that this data provides,” explains Lisa Davis, AUGUST 2019
“Intel is moving from a PC-centric strategy to a data-centric one” — Lisa Davis, President of Digital Transformation & Scale Solutions, Enterprise & Government, Data Center Group, Intel
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I N T E L C O R P O R AT I O N
Vice President and General Manager of Digital Transformation & Scale Solutions at Intel. “We fully recognise the importance of being data-centric, to both our business and our customers. Leveraging the latest technologies that help to move, store and process data allows us to serve
“ Your company’s 76 ability to keep pace with the competition by leveraging technology to provide the services, capabilities and experiences your customers expect today is paramount” — Lisa Davis, President of Digital Transformation & Scale Solutions, Enterprise & Government, Data Center Group, Intel
AUGUST 2019
our customers’ needs better.” Unlocking the power of Big Data is, Davis recognises, the primary driver of Intel and its customers’ digital transformation. In the modern world, a successful digital transformation is the difference between commercial viability and being consigned to the Wikipedia footnotes of history. “It is extremely difficult to compete in today’s market using the technologies of yesterday,” says Davis. “Your company’s ability to keep pace with the competition by leveraging technology to provide the services, capabilities and experiences your customers expect today is paramount. The companies that don’t do that aren’t likely to survive.” We sat down with Davis to discuss her insights,
CLICK TO WATCH : ‘BEHIND THE SCENES WITH LISA DAVIS: A NEW ERA OF IT’ 77 gained from a career in technology
“I spent 26 years, after graduating from
spanning more than three decades in
Syracuse, working for the US Depart-
the public and private sectors, into the
ment of Defense. I think I may be one
need for ongoing digital transformations
of the few people who started as a high
that are holistic, guided by corporate
school senior, as a GS2 – the very
strategy and ultimately driven by
bottom of the pay scale – and retired
customer demand.
as a Senior Executive Service Member,
Davis’ journey in the public sector
which is equivalent to a US Admiral or
began as a senior in high school,
General.” Throughout her career with
spending her summers throughout
the DoD, Davis held almost every job
college working in a Junior Fellowship
in the IT organisation, rising from
Program at the Lakehurst Naval Air
a computer programmer, to managing
Engineering Center. “They were trying
help desks services, to managing
to recruit engineers to come to work
infrastructure systems, to running
for the US Government,” she recalls.
mission control systems, to being w w w.c o nst ruc t i o ngl o b a l. com
I N T E L C O R P O R AT I O N
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“ Digital transformation is ultimately about the experiences we create for our customers” — Lisa Davis, President of Digital Transformation & Scale Solutions, Enterprise & Government, Data Center Group, Intel
AUGUST 2019
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I N T E L C O R P O R AT I O N
80
a Deputy CIO and eventually CIO for
during her time in government, and
the Counterintelligence Field Activity
soon brought the concept of seamless
in DOD, and then for the US Marshals
internet connectivity to the Georgetown
Service at the Department of Justice.
campus. She served at the college
In 2012, Davis made the decision
for a further three years before making
to leave the public sector and move to
the move to Intel, taking on her current
academia, where she became CIO of
role two years later running the Digital
Georgetown University. “I was intrigued
Transformation and Scale Solutions
by the mission, which was to take an
business, for Enterprise and Government
institution created in 1789 and continue
customers in the Data Center Group
to make it digitally relevant for the
at Intel. “What I love about this role
students of today,” Davis recalls.
is that it allows me, having been a
Guiding digital transformations was
customer for the majority of my career
something Davis has specialised in
as a CIO, to now be in a position to
AUGUST 2019
E XE CU T I VE PRO FI LE
Lisa Davis, Vice President, Data Center GroupGeneral Manager, Digital Transformation and Scale Solutions, Enterprise and Government Lisa Davis is responsible for growing the data center business and working alongside enterprise and government CIOs to create IT transformation strategies for their organisations. Davis joined the Data Center Group from the Intel IT Group where she led and developed the IT architecture and integrated technology solutions supporting Intel’s world-class global supply chain, HR, Finance, and M&A IT. Davis is a three-time Chief Information Officer and has led four technology transformations over the course of her 30-year career in technology. Prior to Intel, Davis served as Chief Information Officer (CIO) at Georgetown University, and held a variety of technology leadership roles in her 26-year career in the Federal Government. As a member of the Senior Executive Service she was the CIO of the U.S. Marshals Service in the Department of Justice, as well as CIO of the Counterintelligence Field Activity in the Department of Defense. Throughout her 30-year career in technology, Davis has been a champion for women in technology and leadership – channeling that passion into leading professional development initiatives for women. She has served on the board of Mirantis, as well as the National Center for Missing and Exploited Children and a number of non-profit boards. Lisa holds a bachelor’s degree in computer engineering from Syracuse University, and a master’s degree in human resources management from Golden Gate University, and is also a Certified Information Systems Security Professional (CISSP).
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I N T E L C O R P O R AT I O N
influence the product roadmap and build solutions with Intel’s diverse ecosystem of partners that help our enterprise customers on their digital transformation journey,” enthuses Davis. Having run the gamut of public and private sector digital transformation roles, Davis recognises that, while there are differences between the “different flavors of government”, academia and the private sector – like speed of adoption, budget constraints and organisational structure – every transformation can be distilled to a few 82
core truths. Firstly: “Digital transformation is ultimately about the experiences we create for our customers, whether those customers are the men and women of the US Marshals Service, or the students, faculty and administration of Georgetown University.” Unlocking the power of digital transformation is, in Davis’ mind, essential to providing Intel and its partners’ customers with the experiences they need. “I manage the global business for hybrid multi-cloud, artificial intelligence, enterprise analytics and cyber security solutions. We’re largely driven by figuring out how we help our customers move from AUGUST 2019
legacy technology environments to leveraging cloud technologies. It’s about right workload in the right place for the right business requirements,” says Davis. “Today, our customers are managing IT environments that are more complex than ever as they manage distributed environments that consist of workloads or applications sitting on-prem and in private clouds, sitting out at public clouds, and now on the intelligent edge and with many different public cloud providers.” The complexity and increasingly interconnected nature of enterprise software and the businesses that software supports is at the heart of Davis’ second core truth: “Digital transformation strategy needs to be holistic, because it’s not just about the technology,” she insists. “One of the first things I ask our customers is what their corporate strategy is. Technology should be leveraged to help drive the overall corporate or government strategy of the company. Corporate strategy and technology need to be connected. Today, every company is a technology company.” In a landscape where technological innovations move from the theoretical w w w.c o nst ruc t i o ngl o b a l. com
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I N T E L C O R P O R AT I O N
$70.8bn Approximate revenue
1968
Year founded
107,100
84
Approximate number of employees
AUGUST 2019
85
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I N T E L C O R P O R AT I O N
to the commonplace at head-spinning speeds, it is a common mistake for companies to latch onto every new development, implement it quickly, and then try to figure out the business case later. “Don’t digitally transform for the sake of technology,” warns Davis. “I digitally transform businesses to help them compete and remain marketable. When we talk about transformation, it’s about a connection to your corporate strategy. It’s also about a data strategy because ultimately I want to modernise and help transform so I can 86
leverage the data within my company to drive insights for the business.” One new Intel technology that’s playing a key role in harnessing increased amounts of data for more rapid insights is Intel Optane DC Persistent Memory. In development for the past 10 years, Intel Optane DC Persistent Memory represents a re-architecting of the memory storage hierarchy. “We’ve created a new memory pool that is non-volatile, unlike RAM, and delivers more capacity and better TCO,” explains Davis. “A great use case for Optane is in in-memory databases like SAP Hana. SAP has been a key innovative partner in AUGUST 2019
87
“Digital transformation strategy needs to be holistic, because it’s not just about the technology” — Lisa Davis, President of Digital Transformation & Scale Solutions, Enterprise & Government, Data Center Group, Intel
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I N T E L C O R P O R AT I O N
leveraging this new technology, which
committees where people would ask
allows us to put large amounts of data
me when the ‘digital transformation
in memory, next to the CPU, to solve
thing’ was going to be over,” Davis
the toughest business problems for the
laughs. “Digital transformation,
company. That’s the power of this new
certainly in today’s market, doesn’t
technology.” Ultimately, the product will
have a start and an end. If you continue
help Intel and its customers navigate
to evolve and try to keep pace with the
the exponentially growing ocean of data
technology, transformation will always
covering the world, and draw insights
happen.” Much as it took on a pivotal
that will drive customer satisfaction and
role in the democratisation and mass
help determine where the next stage
distribution of the microchip over the
of digital transformation leads.
last 50 years, Intel is positioning itself
“I remember sitting in budget
to be at the heart of a new reality,
88
“ Digital transformation, certainly in today’s market, doesn’t have a start and an end” — Lisa Davis, President of Digital Transformation & Scale Solutions, Enterprise & Government, Data Center Group, Intel
AUGUST 2019
constantly shaped and reshaped
being at the forefront of providing the
by digital transformation. Davis is
end-to-end solutions that we can build
confident that, going forward, she will
with our ecosystem of partners to help
be able to help Intel, its partners and,
all of our customers on their digital
most importantly, the end customer,
transformation journeys.”
be prepared to meet the future. “Intel is continuing to make investments and will continue to lead innovation to support our customers and partners. Certainly, in the areas of hybrid cloud, artificial intelligence, enterprise analytics, cybersecurity and even quantum computing, Intel is about 89
CLICK TO WATCH : ‘INTEL OPTANE DC PERSISTENT MEMORY FILLS THE GAP BETWEEN DRAM AND SSDS’
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INSIDE LEE INDUSTRIAL CONTRACTING’S PEOPLE-DRIVEN DIGITAL TRANSFORMATION WRITTEN BY
HARRY MENEAR
AUGUST 2019
PRODUCED BY
TOM VENTURO
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LEE INDUSTRIAL CONTRACTING
Lee Industrial Contracting Senior Operations Manager Andrew Keilman and Director of Sales Michael Hahn discuss the company’s people-first digital transformation strategy
A
s the pace of technological advancement increases exponentially with each passing year, companies are given more
access than ever to solutions that increase efficiency, cut costs and drive competitive advan92
tage. However, in the light of new and dazzling technological applications, it is all too easy to lose sight of the core principle of a business relationship: the people. The shiniest, most powerful business tools in the world are worthless without the right people to wield them, and market leading products are irrelevant if they are not suited to the needs of the customer. For over 30 years, Lee Industrial Contracting has been working to bring turn-key solutions to heavy industry in a way that marries sector leading, top quality products with the right people in order to provide the best possible customer experience. “We consider our company to be a strategic partner with all of our customers. Their goal is our goal,” says Michael Hahn, Director of Sales at Lee.
AUGUST 2019
“ WE CONSIDER OUR COMPANY TO BE A STRATEGIC PARTNER WITH ALL OF OUR CUSTOMERS. THEIR GOAL IS OUR GOAL” — Michael Hahn, Director of Sales, Lee Industrial Contracting
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LEE INDUSTRIAL CONTRACTING
“ LEE HAS THE BEST PEOPLE IN EACH RESPECTIVE TRADE THAT WE DO WORK IN” — Andrew Keilman, Senior Operations Manager, Lee Industrial Contracting
As a people-driven company, Lee is always looking to do things in the most efficient, cost effective, meaningful manner that adds optimum value for the client in the form of end-to-end services. Over the years, the company has grown its capabilities, vehicle fleet and roster of specialized equipment multiple times over, becoming one of the most capable complete solutions contractors in the region. A powerful tool in its arsenal that allows Lee to add value for its customers is its uniquely diverse range of in-house capabilities. Performing 13 different trade services
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AUGUST 2019
CLICK TO WATCH : ‘LEE CONTRACTING IN-HOUSE DEPARTMENTS’ 95 in-house sets Lee apart within the
best people in each respective trade
industrial space. Self-performing as
that we work in,” he explains.
many different functions as they do,
We sat down with Hahn and Keilman
allows the company to control every
to discuss Lee’s corporate strategy,
aspect of its projects, from design
competitive advantages, and how the
and cost to scheduling and quality.
next steps in Lee’s digital transformation
For Senior Operations Manager,
journey will allow it to continue putting
Andrew Keilman, who joined the
people, partners and clients at the
company in 2014, the company’s
center of everything it does.
emphasis on an exceedingly high
“We’ve won Supplier of the Year for
standard for in-house capabilities is
General Motors two years in a row,”
what attracted him in the first place.
notes Hahn. One of the key drivers
“When I saw the operations, the people
behind Lee becoming General Motors’
and how everything was organized,
Supplier of the Year is the way the
I wanted to be a part of it. Lee has the
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LEE INDUSTRIAL CONTRACTING
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delivery and the unique technological
Now, with the rapid advancement of
demands of providing its turn-key
business tools, Lee is preparing to take
solutions. “Our technology played
steps from private towards public
a big part in that award,” explains Hahn.
cloud infrastructure. The company is
Central to Lee’s technology strategy
currently in the process of switching
in the past few years has been the Lee
its operational software over to Oracle’s
Electronic Data Management System
NetSuite, which will enable it to have
(LEDMS), an in-house data center
a much more unified software structure
and management platform. LEDMS,
and accommodate future growth.
Keilman notes, houses the full spectrum
The transition to public cloud software
of Lee’s digital operations, from its
will help provide Lee with real metrics
quoting process to scheduling.
and real analysis on how the company
“It’s one of the big things that General
is performing month over month.
Motors really zeroed in on,” he remarks.
Most importantly, the transition towards
AUGUST 2019
NetSuite will help the company gain
We can’t succeed independently
insight into its CRM process, helping
without all those folks at the table,”
Lee continue to build meaningful,
says Hahn. “The key is understanding
collaborative and long-term relation-
the client’s performance metrics.
ships with Lee’s clients and partners.
It could be dollars, quality or time that’s
The traditional relationship between
most important to them. If we can help
seller, supplier and buyer is evolving.
them save time and increase their
A traditional, purely transactional
ability to react to their customer
approach is no longer viable in the
requirements everybody wins.
modern world of ecosystems and
We also have something else that other
strategic relationships. Lee sees the
companies don’t offer: value engineering.”
shift in the status quo and is working
With its extensive roster of trades
to embrace a collaborative approach.
and in-house capabilities, Lee is able
“We have strategic partners, strategic
to explore a potential customer’s goal
subcontractors, strategic design firms
and create their request for proposal
and strategic materials providers.
(RFP), pitching them additional ways
E XE CU T I VE PRO FI LE
Andrew Keilman, Senior Operations Manager Andrew Keilman is a Senior Operations Manager at Lee Contracting. Kielman has been in the industry for over 22 years. He started at Lee in 2014 as a Pipefitting Coordinator and was quickly promoted to oversee multiple departments as an Operations Manager. Andrew was most recently promoted to Senior Operations Manager in 2019.
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LEE INDUSTRIAL CONTRACTING
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AUGUST 2019
1989
Year founded Employee owned since
2015 434
Number of employees
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99
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spectronelectric.com
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to increase value through their project.
areas of the company that meet on
“Value engineering has reduced cost,
a monthly basis and come up with
waste and time spent, all of which are
ideas to give back to our employees,”
invaluable to the customer. Between
says Keilman. From management and
70-80% of the time our customers go
communications techniques to trade
with our value engineering options.”
skill training, Keilman explains that
The emphasis on collaboration at
Lee’s team is dedicated to “building up
Lee isn’t restricted to relationships
all of our people, all the way from the
between the company and its clients;
apprentice level up to the highest tier
internal cooperation and support is
of management”. Not only are Lee’s
a core value that the executive team
employees made to feel as though their
works hard to support. Morale and
company is invested in them, but four
personal development are also
years ago founder Ed Lee made sure
important to Lee’s corporate culture.
that every employee was personally
“We have a morale team, which is
invested in the company. “Ed decided
comprised of people from various
to sell the company to the employees,
E XE CU T I VE PRO FI LE
Michael Hahn, Director of Sales Michael Hahn has been in the industry for 33 years and has been with Lee Contracting for 15 years. Michael started out managing the electrical department and quickly moved into sales to help build the business for Lee. Michael was promoted to Director of Sales at the beginning of 2019.
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LEE INDUSTRIAL CONTRACTING
“ THE KEY IS UNDERSTANDING THE CLIENT’S PERFORMANCE METRICS. IF WE CAN HELP THEM SAVE TIME AND INCREASE THEIR ABILITY TO REACT TO THEIR CUSTOMER REQUIREMENTS EVERYBODY WINS” 102
— Michael Hahn, Director of Sales, Lee Industrial Contracting
AUGUST 2019
so we became 100% employee owned,” says Hahn. Valuing its employees as much as it does, Lee’s corporate strategy places tremendous emphasis on safety. The company has a strong safety team that is involved in every project, job hazard analysis and tool box talks; the health and wellbeing of Lee’s people is paramount. As it embraces the next stage of its digital transformation journey, the company is keeping people at the heart of everything it does. Along with the management team, including Keilman and Hahn, are at the helm of a diverse, capable, innovative company that puts people first, using the power of human dedication and ingenuity to drive innovation. Looking to the future, Keilman is confident in the capabilities that Lee brings to the table: “We have the best people, the best tools, the best equipment, the best facilities and the best plan on every project that we do. I think that’s enabled us to be successful year after year.”
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104
Innovation, sustainability and a people first approach: Hansen Yuncken’s recipe for construction success WRITTEN BY
LAURA MULLAN PRODUCED BY
TOM VENTURO
AUGUST 2019
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The Sydney Coliseum Theatre w w w.c o nst ruc t i o ngl o b a l. com
HANSEN YUNCKEN
As one of Australia’s leading privately owned construction companies, Hansen Yuncken is at the forefront of change and innovation in the building industry
C
onstruction company Hansen Yuncken has continued to define the Australian skyline for decades, creating some of the nation’s
most notable landmarks and buildings including Melbourne’s Port Authority Building and the Museum of Old and New Art (MONA). Yet, although the Australian firm has a rich history spanning over a century, it certainly isn’t stuck in the past. Keeping 106
up with the blistering pace of change in the construction sector, the business is tackling each and every project with aplomb and an innovative stance. It’s for this reason that Project Manager Vanja Krumpacnik believes that Hansen Yuncken remains a heavyweight in the industry, even after all these years. “As the years have gone by, we’ve grown to take on bigger and more complex projects,” he explains. “We’re trying to be a leader in the construction sector by using new technologies which allows us to provide transparency to our stakeholders, clients and consultants regarding quality and safety processes on site. We also have a rich history; we’ve been around for 100 years and whilst we’re changing with the times in terms of techniques and technologies, our core principles and values have stayed the same.” Michael Gibson, Senior AUGUST 2019
107
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HANSEN YUNCKEN
“ With HYway, we can quickly and clearly identify what’s happening on projects from safety to cost”
108
— Michael Gibson, Senior Contract Administrator, Hansen Yuncken
Contract Administrator, also proposes that the firm’s landmark builds have helped to establish Hansen Yuncken as a reputable brand. “It makes clients want to be associated with us and helps to attract talent. We’ve always been an employer of choice,” he notes. Whether it’s in the commercial or community fields, health, entertainment or somewhere in between, Hansen Yuncken has created landmarks for sectors across the country. Take the theatre world, for instance: not only is Hansen Yuncken in the midst of redeveloping Her Majesty’s Theatre in Adelaide and ‘The Hedberg’ Creative Industries and Performing Arts Development in Tasmania, it’s also in charge of creating the Sydney Coliseum Theatre, West HQ, set to open in December 2019. With a sleek undulating design allowing for up to 2,200 guests, the Sydney Coliseum Theatre is set to be the first of its kind outside of Sydney’s central business district (CBD). West HQ CEO Richard Errington says: “With its spectacular architecture and design, Sydney Coliseum Theatre, West HQ will set a benchmark for the
AUGUST 2019
CLICK TO WATCH : ‘SYDNEY COLISEUM PROJECT’ 109 arts industry globally and is something Greater Western Sydney residents will be immensely proud of.” Executive Director of Sydney
(NSW) and Eastern Sydney” The right mix of common sense, intelligent thinking and cutting-edge digital technologies helps Hansen
Coliseum Theatre, West HQ, Craig
Yuncken manage and govern its
McMaster added: “The theatre is
projects. It keeps people safe, allows
a stunning multi-mode venue that will
them to focus on what they need to
host world famous musical theatre
do and ensures their clients get what
and live music, family entertainment,
they want when they need it.
comedy, ballet and symphony orches-
Backing this human-touch is their
tras. Servicing the 2.2million people of
award-winning Information Manage-
Greater Western Sydney, the Sydney
ment System, HYway. This superfast
Coliseum Theatre is also expected to
virtual brain brings together shared
draw audiences from the Blue Moun-
knowledge, digital applications,
tains, regional New South Wales
software and processes as well as w w w.c o nst ruc t i o ngl o b a l. com
We Challenge You
TO IMAGINE
“For every great piece of art which comes to life, there is a team of highly skilled artists behind the scenes� www.modernpaintinggroup .com Queen Victoria Building, Sydney, Australia
Frank Forouzandeh Founder & Executive Director at Modern Group
NEVER COMPROMISE... In a city that’s consistently being ranked at the top of the list of places to live in, and boasting of being one of the best in the world, there is no doubt that the construction industry is booming with upcoming projects that make their mark along Sydney’s iconic skyline. For every great piece of art which comes to life, there is a team of highly skilled artists behind the scenes, contributing in the making of such astonishing artistic edifices. Challenging traditional views of the trade industry, our vision is to raise the bar on quality and professionalism within the painting trade to a new level. Disrupting the market with a team of young forward
thinking individuals, Modern endeavours to introduce technology and innovation to a traditional trade industry. This separates Modern’s services from other industry competitors. This is where Modern Painting Group shines and delivers their outstanding work showcasing talent in what they do best. We Live by the fierce motto, “Never Compromise”, Modern Painting Group embodies the ease of project management and frameworks by utilising their cutting edge technology , knowledge, expertise and resources to offer practical solutions. Modern Painting Group only uses the highest quality workmanship and promises quality, which is
why our eyes are cast on the next big up and coming project with Hansen Yuncken towards refurbishing “Western Sydney Performing Arts Centre”, rejuvenating the life of Sydney West’s iconic landmark. Both Modern Painting and Hansen Yunken share an unparalleled vision of innovation and forward thinking that makes this project such a seamless integration of in-house management platforms by relying on new technologies, as well as adopting a futuristic way of thinking to ensure they are continually on top of the latest trends, systems, processes and commercial expertise.
HANSEN YUNCKEN
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The Sydney Coliseum Theatre is designed to accommodate live concerts, banquets, theatre and more with fully retractable stalls seating best-practice procedures honed and
can’t live without it. With HYway, we
shaped across a myriad of projects
can quickly and clearly identify what’s
into a centralised hub that is accessible
happening on projects from safety to
to all 24/7. For over 8 years, HYway has
cost,” observes Gibson. “It’s all about
been the digital backbone to Hansen
collaboration; it makes it easier for
Yuncken’s project delivery. Intelligent
project managers to the CEO to see
and intuitive, it drives processes and
where a project is at through live data.
supports precise reporting and
It is even used to compile corporate
informed decision-making: it lives,
reporting.”
breathes and delivers certainty. “We AUGUST 2019
On top of this, Hansen Yuncken is
also adeptly using Building Information
“Since NRAH, Hansen Yuncken has
Modelling (BIM) and Virtual Design
come a long way in its use of BIM and
Construction (VDC) which perhaps
VDC, We have adopted a range of
can be seen most clearly at the
field technologies on our projects
New Royal Adelaide Hospital (NRAH),
such as drones, point cloud scanning
completed two years ago. The $2bn
and supporting Autodesk products
hospital was the largest hospital
that are all accessible via iPads,”
project ever undertaken in Australia
adds Krumpacnik. “We utilise these
and the single biggest infrastructure
to monitor safety and quality and we
project in South Australia’s history.
believe it’s made our teams more
With such complexity and scale, BIM
efficient in delivering trade because
and supporting construction technolo-
we have the latest information at our
gies proved to be useful tools to collate
fingertips. Additionally, we’ve used
and manage the build in a virtual world.
4D programming whereby we’re
E XE CU T I VE PRO FI LE
Vanja Krumpacnik, Project Manager Working for Hansen Yuncken for over a decade, Vanja is an experienced construction professional, having completed a range of hospitality, hotels and entertainment, Defence, commercial and industrial projects. He has been responsible for the delivery of numerous technically complex Managing Contractor projects including the HMAS Creswell School of Survivability & Ship’s Safety, introducing new capability without precedent in Australia. He was also responsible for delivery of the Sikorsky Maintenance & Operations Facility, constructed to meet Sikorsky and the Department of Defence’s requirements.
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Axis Metal Roofing is a family owned business of 40 years. Axis is one of Australia’s leading Metal Roofing & Specialist Cladding Contractors who operate under a certified safety & quality management system. Proudly involved in the construction of the WSPAC project.MRCAA (Metal Roofing and Cladding Association of Australia) Multi Award winning company.
www.axismetalroofing.com.au info@axisbg.com
essentially adding a fourth dimension
Just as innovation has shaped
to a previous 3D model: time. This
Hansen Yuncken’s operations, the firm
means you can visualise the building
is also keen to promote a more environ-
being constructed in 3D over a time
mentally sensitive way of working. Today,
sequence which provides clarity on
the firm is part of the Green Building
the process and safety of the build.
Council of Australia and therefore, every
Essentially getting an insight into what
decision the construction firm makes
the site conditions and constraints
– from the choice of materials and
might be at a future point in time.
processes to construction waste
We’re modelling structures right down
management and ongoing maintenance
to every single element of steel or
– takes sustainability into account.
precast, and that’s quite unique in
“Hansen Yuncken are not just early
the industry.”
adopters of sustainable design, we 115 E XE CU T I VE PRO FI LE
Michael Gibson, Senior Contract Administrator Michael joined Hansen Yuncken at the start of 2016, bringing with him over 13 years’ construction experience. He has completed a variety of education projects including government education, private education and universities. Michael is responsible for all head contract management and administration, to ensure project activities are delivered in accordance with the head contract. He has administered a variety of head contracts including PPP, Joint Ventures, Managing Contract, Design & Construct, Guaranteed Maximum Price and traditional Lump Sum Contracts. He is also responsible for management of all subcontracts and consultants, procurement, Building Code compliance and reporting. w w w.c o nst ruc t i o ngl o b a l. com
HANSEN YUNCKEN
116
AUGUST 2019
t
CO MPAN Y FACT S
• Founded in Victoria in 1918 by Lauritz Hansen and Otto Yuncken, the company has been in continual operation for 100 years • Today, Hansen Yuncken has an annual turnover exceeding $1bn
117
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HANSEN YUNCKEN
WITH OVER 40 YEARS’ EXPERIENCE IN PROJECT MANAGEMENT We are proud to be supporting West HQ as their project manager in delivering their 10-year $150 million majorworks masterplan. This includes their most recent projects; the 2000-seat Sydney Coliseum Theatre and 550 space multideck carpark.
Find out more
Follow us @maddisonproperty www.maddisonproperty.com.au PO BOX H109 AUSTRALIA SQUARE NSW 1215
Delivering high-quality fit-out and general contracting services across all major property sectors to Greater Sydney & Regional NSW. Contact us today : info@atlanticid.com.au
JUNE 2019
$1.bn+ Annual turnover
1918
Year founded
600
Approximate number of employees
Monash University Caulfield Library
actually helped to write the Green
out a rewarding career in the sector,
Star standard, a set of sustainability
Hansen Yuncken is the place to be.
standards for design and construction,”
Krumpacnik speaks highly about the
notes Gibson. “We also created
firm’s lean national structure that
a Council House 2 project in 2006
promotes an inclusive culture, noting
which was awarded the first ever
how everyone feels “important and
6-Star Green Star rating – the highest
highly valued”. “Everyone’s got their
rating you can get. It’s much more than
own responsibilities and no-one is
a tick in a box for us, it is a vital part
seen as above anyone else,” he adds.
of our business.”
“The Executive Management Team are
Today, the Australian construction
really approachable and there’s a mix
market is regaining momentum and it
of experience whereby we have
seems that for anyone looking to carve
long-term employees as well as new w w w.c o nst ruc t i o ngl o b a l. com
119
HANSEN YUNCKEN
120
“ Sustainability is much more than a tick in a box for us, it is a vital part of our business” — Vanja Krumpacnik, Project Manager, Hansen Yuncken
AUGUST 2019
cadets.” There’s also a yearly leadership course for employees looking to get the next steps in their careers. “Future leaders are identified and nourished through programmes and mentoring,” Krumpacnik explains. “That might be why we’ve retained so much of our staff: there’s opportunities to learn and be rewarded.” With a variety of projects in the pipeline, Hansen Yuncken is shaking up the Australian construction industry with a people first, innovative and sustainable way of doing business. “Looking forward, I hope Hansen Yuncken continues to increase turnover and chase these challenging landmark projects,” reflects Krumpacnik. “We want to grow and be at the forefront of technology drives. It’s what we currently do and I hope that continues.”
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122
JLL BRINGS SUSTAINABILITY TO JLL BRINGS ITS SUPPLY CHAIN SUSTAINABILITY TO ITS SUPPLY CHAIN WRITTEN BY
SOPHIE CHAPMAN
AUGUST 2019
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J L L L ATA M
As sustainable issues become more prominent across all industries, JLL focuses on ethical sourcing and risk management across its supply chain
J
LL’s corporate mission is to deliver exceptional services and innovative solutions for real estate owners, occupi-
ers, investors and developers worldwide,” outlines Juan Carlos Bretschneider, Executive Vice Presi124
dent of JLL Latam. “To achieve this mission, we must establish and maintain an enterprise that will sustain itself over the long term for the benefit of all our stakeholders.” As a fundamental aspect of JLL’s operations, sustainability permeates all avenues of the real estate services provider and is a vital focus throughout its supply chain. The business aims to ensure that, from end to end, the company’s environmental impact is minimised. Accordingly, the firm has established a global vendor risk management, ethics and compliance (RMEC) program with the purpose of identifying and decreasing potential business and sustainability risks. The RMEC program, which is used both within JLL Latam’s operations as well as by its clients, creates risk profiles based on indicators ranging from service AUGUST 2019
125
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127 scope, geography and government
providers to collect and validate data
connections, to accessibility of data
on some of our high-risk suppliers’
and secure areas and projected spend.
ethical behaviour, labour practices –
“The program directs an enhanced
including modern slavery – and health,
level of due diligence and rigor towards
safety and environmental practices,
high-risk and high-impact suppliers.
in order to make informed decisions
Our suppliers are also routinely
about them,” Bretschneider adds.
screened against multiple databases
In 2017, the company launched a pilot
for sanctions, money laundering and
program of key suppliers using an inde-
regulatory violations prior to engage-
pendent third-party agency to assess
ment for any provision of goods
corporate social responsibility (CSR)
or services,” assures Bretschneider.
initiatives against a set sustainability
“While we directly engage with sup-
criteria. JLL has also demonstrated
pliers to assess risk, we also partner
its commitment to ensuring the suppliers
with third party risk management
within its supply chain are conforming w w w. c o n s t r u c t io n gl o b a l . c o m
J L L L ATA M
to sustainability standards and uphold-
stakeholders strongly identify with
ing the core values of the company
this culture, with our commitment to
with its Synergy Program. The initiative
a viable future and to ‘Building a Better
aims to develop and foster relationships
Tomorrow’,” continues Bretschneider.
with preferred suppliers in order to offer
The strategy targets four key areas:
its clients a broad range of ‘Best in Class’
Clients, People, Workplaces and Com-
goods and services providers to be
munities. “The foundations of ‘Building
suitable for individual needs, which regu-
a Better Tomorrow’ encompass our
larly include sustainable functions.
commitment to the highest standards
The firm introduced its ‘Building
of governance, producing world-class
a Better Tomorrow’ initiative, which
thought leadership, and delivering
aims to enable people to thrive through
smart, forward thinking and value
innovative spaces, buildings and cities.
enhancing solutions for our clients
128 “Our employees, clients and all our other
AUGUST 2019
and ourselves,” he notes. The company
CLICK TO WATCH : ‘AMBITIONS – JLL’ 129 launched the initiative as part of its practice to becoming a good corporate citizen, which JLL defines through good governance and strong integrity. These traits are not only advantageous for the firm’s business, but also, he adds, “provide tangible financial benefits to shareholders and confidence to the communities in which we operate”. As the speed and scale of property development around the world continues to accelerate, JLL sees more global opportunities to improve its sustainability functions. However,
“ We partner with third party risk management providers to collect and validate data on some of our high-risk suppliers’ ethical behavior” — Juan Carlos Bretschneider, Vice President Regional, JLL Latam
w w w. c o n s t r u c t io n gl o b a l . c o m
J L L L ATA M
“ Today’s good corporate citizenship goes beyond simply offering charitable donations or peripheral ke li s n io ct a ty li bi a in a st su r‘ euse, reduce and recycle’ ” — Juan Carlos Bretschneider, Vice President Regional, JLL Latam
130
E X ECU T I VE P RO FI LE
Juan Carlos Bretschneider Juan Carlos leads the Solutions Development team for Latin America. He has more than 20 years’ experience in corporate real estate services focusing in different service lines and geographically disperse portfolios. He is responsible of generating new income, negotiating contracts, designing and implementing services and complex operations for all of JLL clients in Latin America. Bretschneider is also responsible for developing marketing strategies to deliver business growth, leading relationships with client’s executive teams and linking them with the corresponding counterparts in other regions in order to ensure the consistency of our services and standardization of our solutions.
AUGUST 2019
with the increased space for innovation comes a rise in pressure for change, with a focus on how businesses can improve operations from the start of their supply chains. “Today’s good corporate citizenship goes beyond simply offering charitable donations or peripheral sustainability actions like ‘reduce, reuse, recycle’. There’s far more scrutiny now of how services are provided, where products are made and the treatment of workers in the supply chain,” he notes. In order to achieve its sustainability goals, JLL focuses on ‘The Future of Work’ – a strategy that incorporates prioritising people through engagement in order to stretch its vision, harness digitisation, foster an innovative environment and align metrics with ambitions, all the while ensuring flawless execution. The firm also offers its Future of Work advice to clients, aiming to influence them to use sustainable practices, with a great focus on renewable energy projects, green buildings and energy management programs. By encouraging customers to add clean energy into their supply chains, JLL is not only w w w. c o n s t r u c t io n gl o b a l . c o m
131
J L L L ATA M
132 enabling responsible sourcing but
America. This proficiency drives our
preparing its clients for a green future.
ability to advise our clients by identifying
The firm successfully accompanied
feasible opportunities to reduce their
and advised a global client in Latin
carbon footprint and obtain savings.”
America to obtain a LEED Certification
For example, JLL helped a client cre-
for a new building. “This is the same
ate a waste management strategy that
client that years later trusted us to con-
allowed it to transform waste disposal
duct extensive research on governing
cost into an income by inserting it into
laws on renewables in some countries
a circular economy ecosystem. Like-
of our region,” Bretschneider says.
wise, the firm advised a client to develop
“This and other similar projects allowed
a zero waste-to-landfill strategy, which
us to gather substantial expertise in
was deployed and successfully imple-
a wide range of renewable energy
mented within a five-year period.
technologies, such as solar photovoltaic, wind and biomass throughout Latin AUGUST 2019
JLL can also offer advice to its clients regarding occupier behaviour,
133 socio-economic impacts and site
tackle risks, reduce costs and above
location, targeting continuous improve-
all else, embrace the opportunities
ment for its clients’ portfolios. The
of this shift to a more sustainable
firm’s portfolio energy management
world,” Bretschneider explains.
and energy reduction programs were
The company’s solutions are pow-
also introduced as a strategic solution
ered by technology, with services such
to meet the rising demand for more
as Integrated Facilities Management
sustainable operations. The benefits
(IFM) – which focuses on the day-to-
of these offerings extend far beyond
day management of clients – lever-
the reaches of sustainability, with JLL
aging advanced products such as
also enabling its customers to improve
cloud-based work order management
their operational efficiency and drive
and advanced business intelligence
down costs. “At JLL we are convinced
(BI) tools. With technology functioning
that by focusing on this we will better
as the backbone of its service product
position our clients – and ourselves – to
delivery, JLL’s IFM manages approxiw w w. c o n s t r u c t io n gl o b a l . c o m
J L L L ATA M
mately 1.4bn sq ft of its clients’ real estate. The tools the company has to offer ultimately aim to empower clients in their space optimisation assessments. With the world’s buildings estimated to be responsible for 40% of all greenhouse gas emissions, the company has prioritised the environmental impact created from its industry. Over the past few years, JLL has helped eliminate 757mn kWh – approximately 358,000 metric tons of CO2 – from its clients across the US. This equates to around 134
US$82mn, or removing 77,000 passenger vehicles from the road for an entire year. “In Latin America, our main approach so far has been to focus on energy efficiency initiatives, including improvements on heating, ventilation and air conditioning equipment, along with increased use of efficient lighting, and a focus on operational improvements on how this infrastructure is maintained and utilised to maximise its potential and achieve solid savings and waste reductions,” says Bretschneider. For JLL, ensuring the correct team is working behind its sustainable supply chain is crucial for innovation. AUGUST 2019
“We are attracting and retaining the best talent in our industry and providing them with the best spaces and experience as catalysts to accelerate sustainable, responsible growth,” Bretschneider remarks. “A place of work is more than just property: it’s an ecosystem that can help individuals and businesses to achieve their life working ambitions. Our own people have grown increasingly interested in adding to the cause and being part of a corporate culture that cares for the world and our future.” As one of the largest commercial
“ We are attracting and retaining the best talent in our industry and providing them with the best spaces and experience as catalysts to accelerate sustainable, responsible growth” — Juan Carlos Bretschneider, Vice President Regional, JLL Latam
real estate companies in the word, JLL is aware of the difference its approach to sustainability can make. Its achievements are not going unnoticed, placing it on the Fortune’s annual list of the World’s Most Admired Companies and the Ethisphere Institute’s World’s Most Ethical Companies list for the 12th consecutive year. With the standards for ethical sourcing and sustainability within supply chain rising, the company is willing to do what it takes to meet demand.
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WE ARE
A SOLID FOUNDATION OF TURNING SMALL ACTIONS INTO BIG GAINS
Founded in 1996, we are a construction services company based in Malaysia with over 20 years of operating history and are principally engaged in provision of a wide range of construction services. The group was founded with a mission to pursue sustainable engineering models in a competitive resource-heavy sector. BGMC stand today as a builder of good repute positioned to make our mark beyond Malaysian shores. On the back of a solid trajectory of growth, the Group listed on The Stock Exchange of Hong Kong Limited (HKEX) on 9 August, 2017. Our successful listing in Asia’s financial centre places us at an advantage to leverage the Belt and Road Initiative, paving the way into key Southeast Asian markets for accelerated growth. Concession & Maintenance will be a priority in coming years to sustain long-term cash inflow. Meanwhile, we will be increasing our assets through acquisition of more advanced machinery and technology. We will also be strengthening our portfolio through collaboration, partnership agreements, or merger and acquisition. Ultimately, BGMC stands for a sustainable future where our people, clients, and surrounding communities can thrive for generations to come.
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www.bgmc.asia
THERE ARE THOUSANDS OF WAYS TO BUILD WE ARE JUST GOOD AT FINDING SMARTER AND FASTER WAYS TO DO IT.