Newly renovated Lexington, Ky., branch increases customer support capabilities

Newly renovated Lexington, Ky., branch increases customer support capabilities

Brandeis Machinery & Supply Company recently hosted an open house to reveal the renovated Lexington, Ky., branch. The improvements include 1,200 square feet of additional office space and a conference room, a new side entrance leading directly to the parts counter, and a larger parking lot for customers and equipment.

Alex Rains, sales representative

Attendees visit with friends and eat lunch at the Lexington, Ky., open house.

“We felt it was important to bring the customers out for an open house to not only show our appreciation for them, but to let them see the work that’s been done to the branch,” said Alex Rains, a Brandeis Machinery sales representative. “By investing in the branch, we’re furthering our investment into the Lexington community. We have a young and eager team that’s ready to grow with our customers and help them achieve their goals.”

Approximately 200 customers, employees, friends and family members attended the event, which included local catered and grilled food, branch tours, and a raffle. The event served as an opportunity for customers and branch employees to interact in person.

Brandeis Machinery employees, customers and family members get a look at all of the improvements at the branch.

Brandeis Machinery recently hosted an open house at the renovated Lexington, Ky., branch.

“The open house was a great opportunity to put a face to a name for a lot of our guys that typically interact with customers over the phone,” noted Rains. “The machines we sell are great, working with dirt is phenomenal, and making money is the name of the game, but it’s the relationships that bring us together and keep the community moving forward.” ■

View the video here: https://youtu.be/Hfw7fOPj9TU