RMS Rentals hosts first open house since 2019

Customer appreciation

RMS Rentals hosts first open house since 2019, ‘This event really meant a lot to everybody’

RMS Rentals in Savage, Minn., welcomed nearly 200 customers, vendors and employees to its Customer Appreciation Open House in March. It was the first big event for RMS Rentals since 2019 as COVID-19 canceled any plans for a similar gathering during the past three years.

“We started planning this in October of 2021,” said Inside Sales Manager Larissa Indrebo. “We had a feeling the worst of the pandemic was finally behind us, and we were going to have an opportunity to welcome people back into our facility. We really wanted it to be a big deal. Customers were really excited about it, and we had a great turnout.”

The event featured booths for several of RMS Rentals’ manufacturers, treats, lunch catered by the food trucks Northwoods Smokehouse and Peppers & Fries A-Go-Go, a welcome bag, and 30 door prizes that were given away.

Customers check out Potain’s booth at the RMS Rentals Customer Appreciation Open House in Savage, Minn.

“It was fun to try something new as far as the food trucks and giveaways,” said Rental Manager Sarah Ostroviak. “The goal was that every customer would walk away with something. Our manufacturers and local businesses really stepped up for the giveaways, which was awesome.”

After a long hiatus, the event was wellreceived and much appreciated by those in attendance.

“I think this event really meant a lot to everybody,” said General Manager Steven Klatt. “Our customers were excited to get a chance to come in and talk with manufacturers and our staff, and we were looking forward to getting an opportunity to meet with customers. It’s been awhile, so I think everyone was looking forward to it.”

Some of the vendors participating in the event were LeeBoy, Allmand Manufacturing, Allen, Potain, Haugen, MBW, EDCO, Furukawa, Cratos, JLG, Wacker Neuson, Husqvarna, Multiquip, Nu-Star, Gar-Bro Manufacturing, and Canycom.