2018 November Consulting Matters

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SUMMER 2018

2018 Awards Showcase

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Consult Australia's latest report:

Striving for Mentally Healthy Workplaces

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RedR Report: Camilla Bachet


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20-21 February 2019 Luna Park, Milsons Point Sydney, Australia

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Consulting Matters

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CONTENTS

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2018 Awards Showcase Industry updates Industry updates

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New members

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What’s happening in Consult Australia From the President

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From the Outgoing CEO

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From the Acting CEO

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Consult Australia’s latest thought leadership report: Striving for mentally healthy workplaces

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Division updates

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Awards for Excellence President's Award

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Large Firm of the Year

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Medium Firm of the Year

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Small Firm of the Year

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Project Team Collaboration

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Corporate Social Responsibility

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Striving for mentally healthy workplaces

Design Innovation

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Client Service Excellence

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Business Innovation - Small Firms

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Future Leader

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Champions of Change - Female Leadership

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Highly Commended Awards

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Photos from the evening

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Business essentials The Growth of BIM

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The challenges of change management in the AEC industry

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Surface Water Management

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Cladding exclusions and the importance of notifying circumstances that may give rise to a claim

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Thriving in change: a new perspective on the business of the future

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Not a member of Consult Australia? To find out more about how your firm can benefit from membership contact Consult Australia on (02) 8252 6700 or email membership@consultaustralia.com.au www.consultaustralia.com.au

Sustainability in Design

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Corporate Social Responsibility

Technological Innovation

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RedR Report: Camilla Bachet

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Consulting Matters

Industry updates

Industry updates MERGERS & ACQUISTIONS Wood & Grieve Engineers (WGE) has signed a letter of intent to integrate with global consultancy firm Stantec in a move described as a union between “complementary rather than competitive organisations”. The WGE board passed the motion on Wednesday, 3 October 2018, and both companies will now enter an official due diligence period that is expected to be complete in January 2019. WGE has been operating in Australia for more than 50 years and has offices throughout the country, while Stantec is a multi-disciplinary publicly-listed corporation with more than 400 offices across the globe. ERM has completed the acquisition of Kathy Jones and Associates Pty Ltd (KJA). With more than 70 staff across offices in Victoria and NSW, KJA was formed 18 years ago and was one of the largest privately owned firms in Australia specialising in strategic communications, stakeholder and community engagement while ERM provides environmental, health, safety, risk, social consulting services and sustainability related services globally. It has 160 offices in 43 countries and territories, employing more than 5000 people.

APPOINTMENTS Arcadis has announced the appointment of Malcolm McDowall as CEO–Australia Pacific. Malcolm takes over from Greg Steele, who was recently announced as Group Executive–Asia Pacific. Malcolm has been with Arcadis for over 18 years, holding various leadership positions including Managing Director– Environment, Advisory and Assurance, and Managing Director–Buildings and Urban Development. He was also the Acting CEO during the recruitment process. Aurecon has announced the appointment of Managing Director Australia and New Zealand William Cox as its new Global

Chief Executive Officer to lead the organisation’s rapid growth and continuing diversification across Digital, Advisory and Asia. Effective from 1 February 2019, William will be based in Sydney. His appointment marks the end of current Aurecon CEO Giam Swiegers’ successful fixed four-year term, which saw the company more than double its profits since 2015. GHD is expanding its services with the appointment of Neil Lane in Brisbane as Intelligent Transport Systems (ITS) Leader. Moving from the UK, Neil will lead the development of the company’s capability and capacity for ITS systems across Australia. He brings extensive experience in many ITS, tunnel design and control motorways schemes, and has worked on connected and autonomous vehicle projects in the UK and in Nevada, USA. AECOM has appointed James Rosenwax to lead and transform its Buildings & Places (B&P) practice. James has been promoted after three successful years driving growth of the ANZ Cities practice. Based in Sydney, James is an industry-recognised urbanist with over 20 years’ experience. He began his professional career at international landscape architecture and urbanism firm, EDAW, which was acquired by AECOM in 2005. Roads Australia has appointed Michael Kilgariff as Chief Executive following the departure of previous CEO, Ian Webb, who officially retired at the end of October. GHD has appointed Rod Naylor as its new Market Leader–Water in Australia. Rod brings more than 30 years’ experience in the local and international water and environmental markets, having worked in a number of roles across Australia, New Zealand, the UK and the USA. He is a Chartered Engineer with the Engineering Council UK and a Graduate of the Australian Institute of Company Directors and is actively involved with the Australian Water Association, Water Services Association of Australia and Infrastructure Partnerships Australia.

Aurecon has made two significant appointments in the Middle East to address the rapid growth of the region’s aviation and built environment sectors—Rui Baptista (top) and Paul Drayton (bottom). Rui brings significant global experience to Aurecon’s terminals business across all project stages from concept through delivery. He is an expert in large-scale projects and has worked on significant developments across the globe, including airports in Cyprus, Abu Dhabi, Dubai, the UK, Africa and Bahrain. Paul is a highly-experienced, tall buildings expert who will bring new leadership to Aurecon’s established Tall Buildings practice. He has three decades of experience, designing and constructing projects of all sizes and complexity, both internationally and in the Middle East. The Australian Institute of Landscape Architects (AILA) has announced the appointment of Shaun Walsh as President through until the 2020 AGM following recent Director elections and confirmation of Office Bearer positions by the incoming Board. The South Australian Government has appointed Tony Shepherd as the inaugural Chair of Infrastructure SA, the independent body charged with developing a 20-year state infrastructure strategy and fiveyear infrastructure plans. Tony is a former President of the Business Council of Australia and was the inaugural Chairman of WestConnex. He also oversaw the listings of Transurban, Transfield Services and Connect East. Arcadis has announced the continued expansion of its sustainability team with the appointment of Guy Raithby-Veal as Sustainability Team Leader, and Anna Apollo as Senior Sustainability Consultant. Guy is an internationally experienced sustainability leader, who joins Arcadis from the NSW State Government, where he worked on a number of sustainability initiatives, including


Industry updates

the Western Sydney City Deal as well as leading in the development of NSW Government sustainability and social policies. Anna is an experienced practitioner in global sustainability initiatives and is a BREEAM In-Use Assessor and a LEED Accredited Professional. Aurecon has welcomed Kevin Werksman as its new Global Water Markets Leader, to deliver and build water smart and water sensitive cities strategies across the world. In his new Canberra-based role, Kevin will provide leadership to global water market teams, helping Aurecon build presence and strategic advice capabilities across the group in Australia, New Zealand, Africa, Asia and the Middle East.

Consulting Matters

WW+P has appointed six new partners to build on the firms continued growth in the UK and internationally. Alex Kirkwood, Beatrix Young, Chie Shimizu, Daniel Moor, Simon Catton and Thomas Griffin work across the transport, infrastructure, masterplanning, residential and commercial teams in London and Sydney, and bring specific skills to the leadership team. A new management board will be appointed to lead the practice and ensure diverse and inclusive representation across the studio. AECOM has promoted Shayne Hanran to the regional managing director role for North Western Australia, overseeing nine offices and more than a thousand staff located in Queensland, Northern Territory and Western Australia. Shayne joined AECOM in 1991 as a design engineer and was previously the area director of North Queensland and Northern Territory for Australia New Zealand (ANZ). He will join the ANZ leadership team and report directly to CEO, Todd Battley.

Editor Mark Rock

President Kiri Parr

Acting Chief Executive Officer Nicola Grayson

Chief Operating Officer Kisanne Dulin

Executive Assistant to CEO/COO Eric Yang

Accounts

SLR Consulting is pleased to announce the appointment of Andrew O’Brien (right) as Operations Manager-Environmental Management, Planning and Approvals (EMPA). Andrew will be based in the Brisbane office, and will be responsible for leading the Asia Pacific Environment and Social Impact Assessment, Transport Advisory and Environmental Management, Permitting and Compliance teams. He is an experienced Planner and Property Advisor with more than 28 years’ experience coordinating multi-disciplinary project teams, and the approval and delivery of large scale infrastructure and land developments. Northrop has appointed eight new Associates: Ian Van Eerden, Isabel Duffy, Lachlan Sykes, Marlo Santiago, Nick Boey, Surekha Parajuli, Laura Brest and Stephen Troilo. Each play a key part in the success of the business locally and are beginning to make significant contributions across Northrop.

GTA Consultants has announced the election of Chris Wilson to the role of Executive Chair of its Board of Directors. Chris takes up the role from GTA founder Greg Tucker, who is continuing his contribution to the leadership of GTA’s business as a Non-Executive Director. Chris is a highly regarded practice leader, Transport Planner and Advisor who joined GTA in 2012, bringing his experience as founder of his own transport planning firm and stints with major engineering organisations.

NEW MEMBERS (since July) Ian McIntyre & Associates MBB Consulting SY Structures Venant Solutions Verstand Group DEP Consulting Chester Group Geosyntect Consultants QEXCELL Lovell Structural

Guillaume Marchand

Director State Operations Manager SA & NT Jan Irvine

Policy Advisor James Robertson

Marketing Manager Mark Rock

Corporate Designer Voltaire Corpuz

Administration Assistant Samira Yaldo

Editorial submissions mark@consultaustralia.com.au

Advertising enquiries info@consultaustralia.com.au Consulting Matters is produced by Consult Australia. Phone: (02) 8252 6700. Website: www.consultaustralia.com.au

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Consulting Matters

What’s happening at Consult Australia

From the President program, the change of name (from ACEA) to reflect the broader membership, the introduction of the ASPAC Leaders Conference (which is about to enter its 6th year), the Male Champions of Change Program, and our Policy Dialogue Day where we have created the opportunity to meet directly with Federal government in Canberra. Megan has been a passionate and relentless advocate for our businesses–facing media, cameras, businesspeople and politicians over and over again on our behalf—and there is no doubt that the future of Consult Australia rests securely on the solid foundation she has built. On behalf of the current board, and all previous boards, I would like to express our thanks and gratitude for Megan’s dedication and work for Consult Australia. We wish Megan every success in her next role and for the future.

The lights went down, the ring master entered the ballroom in a red billowing coat, top hat and cane…and the song rang out: Where it's covered in all the coloured lights Where the runaways are running the night Impossible comes true, it's taking over you Oh, this is the greatest show… ...and how else could you imagine starting Consult Australia’s circus themed awards night for 2018! It was a fantastic night of fun and celebration for the packed house in Melbourne last month and my congratulations go to all the award winners showcased in this edition of Consulting Matters. This year our awards night also provided us with the opportunity to publicly farewell and thank our CEO, Megan Motto, for her service to both Consult Australia and the broader industry over the past 18 years, the last 12 as CEO. We have all witnessed and valued her commitment, contribution and enthusiasm over this time and what that has meant to the evolution of the association. While hard to summarise 18 years of contribution in this format, some highlights for me include the extensive advocacy

Looking to the future of Consult Australia, I am delighted that Nicola Grayson has accepted the role of Acting CEO, and that Kisanne Dulin has stepped into an expanded role as COO. Nicola and Kisanne’s leadership during this transition phase is enabling the board to conduct a thorough and thoughtful process to recruit our new CEO who will take us into the next phase of Consult Australia’s journey. On a different note, the Awards for Excellence also provided me with the privilege of being able to look across our entire field of activity to find the person that deserved recognition for “ongoing and beyond the call of duty effort and contribution to Consult Australia and its members” —that is, the recipient of the President’s Award. On considering all the options this year, I found myself turning not to an individual, but instead to a program Consult Australia has been running for almost two decades and which has never been recognised or rewarded—FutureNet. For those of you who may not have heard of it before, FutureNet is a networking and leadership program for young professionals in the built environment which creates the opportunity for our emerging leaders to participate in industry, build relationships with other professionals in the built environment, host amazing events and start leading. Most of our members I suspect have in one way or another been involved in Future Net–

perhaps as a participant, on a committee or at an event. Perhaps your company has been sponsoring your young leader’s participation in this fantastic program. FutureNet is not run or owned by a single individual, but rather is supported year in and year out by hardworking volunteer committees filled with our future leaders whose commitment is ongoing, goes beyond the call of duty and well beyond the effort of any single individual… So, in a slight shift from tradition, I chose to award the Consult Australia President’s Award to every past, present and future committee member and participant in FutureNet and had the added bonus of being joined on stage by all the Futurenet committee members who were at the awards night—it was a lovely moment! I can’t wait for next year’s awards night and look forward to seeing you all there!

Kiri Parr President


What’s happening at Consult Australia

Consulting Matters

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From the outgoing CEO All good things must come to an end, so it is with both sadness and pride that I write this final farewell to the wonderful members and stakeholders of Consult Australia. When I reflect on how much we’ve achieved over the last eighteen years, I’m incredibly proud of the work we’ve done on behalf of our members. We’ve lifted the profile of the sector and contributed to a massive national shift of focus to infrastructure and a vibrant building and construction sector to achieve our countries economic, sustainability and liveability goals. The introduction of a new wave of thought leadership in infrastructure governance, financing and planning, STEM and tackling the challenges of diversity and mental health have placed us at the forefront of political discourse in the infrastructure space. Our voice is stronger (and more well respected) than ever before, and we are now in a position to not only take our place as expert advisor on both policy and projects, but to hold our political leaders accountable for the decisions they take that affect our sector directly, but also the Australian community at large. I often comment that when it comes to public policy, “If you’re not at the table, you’re probably on the menu”! I’m extremely happy to say that today, Consult Australia well and truly has a seat at the table. I wanted to take this time to make a special mention of thanks to all the extraordinary leaders I have had the honour and pleasure of being able to work with over the years. From some outstanding Past President’s, and in particular many of the CEO’s involved in the Large Firm’s Forum and Consult Australia Male Champions of Change program, to some of the exemplary leaders in our

smaller member firms, and those that have worked tirelessly on our Roundtables and committees, I cannot thank you enough. You are too many to name (and I’ll invariably forget someone off the list), but I am humbled to have been able to work alongside you all these years. You have taught me what courageous leadership looks like and many of you have become dear friends. From the bottom of my heart I thank you for your support, guidance and generosity. I also wanted to say a big shout out to the fabulous staff I have worked with over this time. We’ve had a blast doing good work on behalf of our members, and I have been inspired by your talent and professionalism! In particular, I want to wish nothing but support to Nicola Grayson, who will be taking over as Interim CEO following my departure. Nicola is a phenomenal advocate who is passionate about our membership and the issues you face. She is an outstanding individual who I have been honoured to work with over a great many years, and I’m thrilled that she is stepping into the role. I know you will all show her all the support you’ve shown me over the years as Consult Australia goes through this time of transition. As I embark on the next phase of my career journey (I begin as CEO of The Governance Institute of Australia on 14 January), I will always reflect on my time at Consult Australia fondly. You have showed me the support I have needed to grow in the roles I have had with the organisation, and I will always remember the lessons I have learnt along the way. In “Association land” we often talk about being “the voice of the industry”. You, the members of Consult Australia, have the integrity, intelligence and knowledge to

I wanted to take this time to make a special mention of thanks to all the extraordinary leaders I have had the honour and pleasure of being able to work with over the years

represent yourselves and the sector well, but it is no use having a voice if you don’t use it. Continue to be brave, call out good (and bad) behaviour and use your voice to improve the standing of the Australian community through the expert advice you provide. I’m so very proud to have worked with you and wish you all continued success for the future.

Megan Motto CEO


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Consulting Matters

What’s happening at Consult Australia

From the Acting CEO We will be reframing how we communicate with you about the fantastic work we do to support your industry, your business and your career with a clear focus on benefits and value. We are very excited about unveiling this work in 2019. Congratulations to all the entrants for participating in this Year’s Awards for Excellence and to the Award recipients, well done for your outstanding work and achievements. It was great to see so many clients and special guests join in the festivities and celebrate with us on the night. There was a bitter sweet moment as we wished Megan Motto a very fond farewell. On behalf of the Consult Australia team I would like to wish her all the very best in her new role as CEO of the Governance Institute of Australia. Celebrating our successes and taking a step back from the day to day to reflect on our achievements is a really important factor in creating a positive workplace culture. Workplace culture can have a significant impact on mental health, either positive or negative. We spend a significant amount of time at work and workplace factors can be a trigger for mental health concerns. This is why Consult Australia has published a new report, ‘Striving for Mentally Healthy Workplaces’. This recognises that we have both a social and legal obligation to support the mental health of our people. In doing so we will improve the performance and productivity of our sector by creating workplaces that thrive. I would like to acknowledge all the members of the Mental Health Working Group for developing this report led by Gerry Doyle, CEO, Tonkin Consulting, and Consult Australia’s James Robertson for bringing it together. The report marks the start of our work in this space, read on to the next article over the next page.

Similarly, workplace gender diversity has a significant role to play in creating a thriving and productive workplace. This theme is explored by our Male Champions of Change as part of a new video campaign through The Warren Centre to support women in science, technology, engineering and maths. You can find the video here—please share and spread the word! Looking ahead to 2019 the team at Consult Australia is working on a range of initiatives that came out of this year’s Congress meeting. For the first time we brought together not only the chairpersons of our State Divisions, but also our Roundtable (policy committee) and FutureNet chairs. Over the course of the day we looked at Performance, Pollination and Policy. We will be reframing how we communicate with you about the fantastic work we do to support your industry, your business and your career with a clear focus on benefits and value. We are very excited about unveiling this work in 2019. Wishing you a very happy summer break and prosperous New Year.

Nicola Grayson Acting CEO


What’s happening at Consult Australia

Consulting Matters

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Consult Australia’s latest thought leadership report:

Striving for mentally healthy workplaces

Consult Australia’s latest report, released on 31 October, focuses on helping firms of all sizes to create a mentally healthy workplace. The report includes best practices and shares successful case studies from Consult Australia member firms that are focused on being scalable for different workplaces. The benefits of mentally healthy workplaces are significant—employees feel empowered to perform at a high-level and comfortably balance work into a healthy life—and thriving employees can drive an organisation’s performance and deliver a competitive edge. Building on the successful approach by many member firms, the report's key recommendation is establishing an Ambassadors Network of CEOs and senior leaders to share successes and champion mentally healthy workplaces across our industry. The Ambassadors will openly challenge the notion that mental health is a taboo topic, will encourage their peers to be open about mental health, and will provide support to member firms of all sizes. The report also includes recommendations for governments across Australia. Governments can support industry to create mentally healthy workplaces by helping to reduce stigmas across society, recognising the importance of an outcomes focused framework, and increasing funding for workplace initiatives. We also recommend governments ensure procurement practices are not resulting in mentally challenging environments 'downstream'. A copy of Striving for Mentally Healthy Workplaces can be downloaded here.


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Consulting Matters

What’s happening at Consult Australia

Division Updates With varying market conditions around the country Consult Australia’s state and territory managers share their insights on key challenges and opportunities for our member firms.

QLD

Jillian Carney It’s been a busy time for Consult Australia here in Queensland. We’ve had a large number of events and professional development sessions, we are refreshing our QLD Division Committee to ensure all member organisations can seek representation on this Committee and both our FutureNet teams in Townsville and Brisbane have had a great 12 months. It’s appropriate here to extend my thanks and appreciation to all our hardworking Committee members across the state. There are a large number of individuals who work tirelessly to represent your interests across the public sector and create interesting and worthwhile networking and events. These have included a young professional breakfast focused on ‘Building Your Career’, a sold-out Diversity & Inclusion Workshop, a session on Collaborative Digital Engineering with our friends at QUT, a breakfast forum for Small to Medium firms providing our member organisations the opportunity to share concerns, solutions and ideas and a boardroom lunch hosted by our Committee for a number of the State’s Directors-General. A forum that has become a regular fixture on the Committee calendar and provides us with the invaluable opportunity to chat openly and honestly with these State leaders. Plans to mark the remainder of the year are in place. Our last formal event of the year ‘Becoming Future Ready’ talks about the risks of not having a positive culture in your organisation, with both young professional and industry leaders as panellists aiming to crystallise the challenges for employees and employers. FutureNet Brisbane and FutureNet Townsville end the year on a high note, as they usually do, this year hosting Youtopia, the Built Environment Ball and a Trivia Night. Not to overlook the advocacy work that doesn’t stop as we wind down to the end of the year. We are representing our members on the newly established Good and General Services Category industry group through the Department of Housing & Public Works and are

currently the only industry body representing the built environment on this group. We have a seat at the table for the Procurement Industry Advisory Group which is hosted by the Minister for Housing & Public Works, Mick de Brenni. Consult Australia concerns raised with the Minister included the lack of consultation from the Department and the proposed introduction of a Demerit Points Scheme and the detrimental impact it may have on delivering government infrastructure in an already under resourced state. We continue to meet regularly with various government agencies, including Department of Premier & Cabinet; Housing & Public Works; Transport and Main Roads; State Development, Manufacturing, Infrastructure and Planning; and Queensland Rail to advocate on issues such as standardising contracts, reducing tendering costs, procurement models, risk allocation, and with the release of the Consult Australia report ‘Striving for Mentally Healthy Workplaces’ we are getting traction on the conversation to ensure the state government procurements practices are not creating mentally challenging environments ‘downstream’. Check out our webpage for all upcoming networking, events and training. Platinum Sponsor:

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What’s happening at Consult Australia

Consulting Matters

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VIC

WA

The Office of the Chief Engineer of Victoria released its Victorian State of Engineering Report on 25 October. Consult Australia provided input to assist with the development of the report, particularly by providing feedback on skills and capacity challenges facing the sector in Victoria as outlined in our skills survey results. The report announced a number of new initiatives centred around ‘people’, ‘projects’ and the ‘profession’, which can be viewed here.

Our most recent advocacy win in WA relates to the use of the unamended form of AS-4122-2010 General Conditions of Contract for Consultants by one of the larger metropolitan councils in WA, Melville Council. After effectively engaging with council staff on the issue of their highly amended and onerous form of the contract, Melville Council staff reviewed their previous decision and committed to the use of AS4122-2010 unamended on all low risk works moving forward.

In late September, the Victorian Division Committee finalised Consult Australia’s policy platform for the state election on 24 November. The platform highlighted the need to continue the focus on infrastructure as being an important solution to current levels of population growth, and to maximise benefits of investments by getting principles right around how we plan, fund, design, deliver and manage Victoria’s infrastructure. The platform also highlighted the importance of the ‘talent pipeline’ for increasing the State’s capacity to deliver infrastructure projects, and we therefore called for a strategy on expanding and diversifying the mix of young people entering careers in the built environment industry. The platform was shared with key Victorian parliamentarians.

Meanwhile the progressive roll-out of Consult Australia’s Model Client Policy in WA continues, with Consult Australia’s WA’s State Manager most recently presenting to the Water Corporation’s Urban Development Advisory Council (UDAC); and continued positive engagement and collaboration with other peak body organisations, namely the WA’s Construction Contractors Association (CCA) and Civil Construction Federation (CCF). This collaborative approach to our advocacy work in WA, as we continue to push for fairer contracts for our members and the broader built environment, is starting to gain traction as we collectively and constructively engage with key WA Government clients.

James Robertson

The Division Committee has continued to closely monitor the Engineers Registration Bill in the Victorian Parliament, which was seeking to introduce a mandatory registration system for engineers in Victoria. This bill did not pass through the Legislative Council before Parliament’s last sitting day in late September, and it will now need to go through the full legislative process in the next Parliamentary term with the Labour Government having already made a commitment to reintroduce this legislation if elected.

Steve Coghlan

Events wise we most recently held our invitation only Architects and Engineers Roundtable, where this year’s topic, The Value Proposition of Great Design, was discussed in earnest. Coming up is FutureNet’s EOY Event, where we have been very fortunate to secure Mr Kenneth Michael AC to come talk to and inspire our young professionals. Amongst his many achievements, Mr Michael is a Civil Engineer by profession, former Governor of Western Australia (2006 to 2011), a former Commissioner of Main Roads and is currently the Chairman of the Western Australian Cricket Association (WACA).

Check out our webpage for all upcoming networking, events and training.

To find out more on what events are happening in WA you can visit our website here, and you can download a copy of our aforementioned Model Client policy here. As always feel free to email us at wa@consultaustralia.com.au for any further information.

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Consulting Matters What’s happening at Consult Australia

SA

Procurement – Department of Planning, Transport and Infrastructure

Jan Irvine Our advocacy work in South Australia has stepped up the pace in the past few months following the Marshall Government’s many announcements affecting our sector, the release of the budget, and appointments of key departmental leaders.

Labour Hire Licencing Scheme SA Following submissions from several industry groups including Consult Australia regarding concerns over the effectiveness of the scheme, unnecessary regulation, and the accompanying administrative burden on businesses, the South Australian Attorney General has announced the Government intends to repeal the SA Labour Hire Licensing Act 2017. Legislation to repeal the Labour Hire Licensing Act is expected to be introduced into Parliament by the end of the year.

Local Government Association Procurement (LGAP) Consult Australia has met and raised concerns about the Local Government Association’s Procurement Panel contract in relation to their ‘fitness for purpose’ clause. We have proposed alternative wording, and the Association has agreed to circulate this to their Panel members for feedback. We met with LGAP(SA) CEO Andrew Hastie to discuss LGAP’s use of panels, procurement process and contracts to understand the organisation’s drivers and rationale behind current contract terms and conditions with particular reference to fit for purpose clauses and the consequential ramifications from an insurance perspective for consultants in the current hardening insurance market. We explained that within our wider membership 'fitness for purpose' clauses are a common issue of concern for consultants as while engineering and architectural consultants provide professional services, they do not deliver the end product. The professional consultant has a duty of care to the consumer that they will render their services with reasonable skill and care, it is then for the builder or contractor that constructs the end product, to provide the fitness for purpose warranty in respect of the physical work that they have carried out. Mr Hastie has reviewed the current contract and engaged with current panellists to consider the use of our proposed alternate clause wording.

We continue to foster a working relationship with the Department’s procurement team and have successfully secured agreement for regular quarterly meetings to work through issues concerning procurement models, contractual terms and special conditions and provision to industry of a regularly published forward pipeline of projects. The Model Client Policy has been well received but has yet to be formally adopted by an agency. We recently made a submission to the Statutory Authorities Review Committee’s Inquiry into the State Procurement Board, recommending that building and construction is no longer excluded from the South Australian State Procurement Regulations and that the State Procurement Board work towards adopting the Model Client Policy. If members are interested in obtaining a copy of our submission, please contact Jan Irvine. Through our SA Boardroom Lunch Series, we continue to provide access for members to engage with government ministers, meeting with the Treasurer Rob Lucas MLC in October and the Minister for Transport, Infrastructure and Local Government; and Minister for Planning Stephan Knoll MP in November. Our final breakfast for 2018 introduced Consult Australia’s report Striving for Mentally Healthy Workplaces and included an insightful discussion with a very informed and knowledgeable group of individuals who made up our panel. This conversation highlighted the importance of tackling mental health stigmas and outlined best practices on supporting the wellbeing of employees. Visit our SA webpage to keep up to date on upcoming events, and as always please feel free to contact sa@consultaustralia.com.au for any further information.

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What’s happening at Consult Australia Consulting Matters

NT

Jan Irvine Darwin is the regional hub for Australia’s international engagement in the Indo-Pacific Region. Defence contributes significantly to the NT economy by creating direct and indirect jobs, building infrastructure and generating demand for local goods and services. To assist Defence, sustain, maintain and protect the Australian Defence Force and our allies in the Asia Pacific Region, the Territory needs to maintain and expand infrastructure and industrial capacity, including new and improved infrastructure to support the United States Force Posture Initiative agreement. Consult Australia, through our National Defence Round Table (DRT) began engagement with Defence Estate and Infrastructure Group late in 2016 to explore how government and industry could improve productivity through working better together. Fast forward to November 2018 and we are now looking forward to our fifth quarterly collaborative session, now officially known as the Defence | Industry Co-Lab. This group brings together senior Defence officials, Consult Australia DRT members and invited contractor representatives, with participants attending on a rotational basis. The Co-Lab operates as a steering group under an agreed Charter and Terms of Reference, with the primary objective of this initiative ‘to improve collaboration between the Defence Estate and Infrastructure Group (E&IG) and industry partners, in order to facilitate the efficient and effective delivery of the Integrated

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Investment Program (IIP) and supporting services around estate and infrastructure planning, while also growing industry’s capacity to respond to Defence requirements’. Following our mid-year Co-Lab session, Consult Australia was invited to facilitate the discussion at the June Defence | Industry consultation forum held in Darwin. These forums, held regionally, are designed to build relationships between Industry and Defence, build understanding of local capability and encourage local participation (i.e. consultants/contractors encouraged to bring onboard local sub-contractors) and more specifically in the NT, these forums are a vehicle to inform industry of projects coming online in conjunction with the US, and to inform/educate/allow engagement with the US system which may have different procurement procedures and contracts. This initiative to work more closely with industry is evolving with each forum, and Defence are currently working to develop a 'training package' for new or prospective participants/ subcontractors to break down barriers. Members interested in learning more about the Consult Australia Defence Roundtable and the initiatives being undertaken can contact jan@consultaustralia.com.au

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Consulting Matters What’s happening at Consult Australia

ACT

Caitlin Buttress The last few months have been very busy in the ACT with numerous events and engagements with key stakeholders in the Territory. The policy focus in the ACT this quarter has been on infrastructure planning and the newly introduced role of the ACT Chief Engineer. The Division Committee met with Interim Chief Engineer George Tomlins in late September to discuss the ACT Government’s plans for the new role. Although his placement is only six months, Mr Tomlins was very welcoming of feedback from industry and intends to continue engaging with us to refine the role further. Consult Australia will continue to meet with the Environment, Planning and Sustainable Development Directorate as they identify priorities and the new placement over the coming months. At the beginning of November, Consult Australia hosted a Boardroom Lunch with David Nicol. Mr Nicol is the Under Treasurer in the Chief Minister, Treasury and Economic Development Directorate of the ACT Government and chairs the Infrastructure Planning Advisory Committee (IPAC). As part of the ACT Government’s broader engagement strategy, the Under Treasurer met with Consult Australia members to discuss long-term planning for infrastructure in the ACT. Mr Nicol welcomed feedback from the group and we look forward to engaging in further consultative forums in the coming year. In early October, Consult Australia also attended the Planning and Construction Industry Chief Executive Reference Group (PACICERG)

chaired by Ben Ponton, Director General of the Environment, Planning and Sustainable Development Directorate. Together with other industry associations in the Territory, the PACICERG was also addressed by Acting Planning Minister Rachel Stephen-Smith and received updates about the ACT Planning Refresh and the role and direction of the Infrastructure Planning Advisory Committee, who have moved to a 10-year plan. Updates from industry showed that common areas of interest and concern to the sector include infrastructure planning, attracting and retaining workforce, and building quality. FutureNet has welcomed a new Chair, Chelsea Corcoran, who has already led the Committee to deliver a fantastic event with more in the pipeline for the coming months. Future State of the Territory 2018 was held at the end of October at Hotel Kurrajong with the topic ‘Does our democracy need a makeover?’. Over 70 attendees from around Canberra welcomed Professor Mark Evans, Dr Tjanara Goreng Goreng, Jack Waterford, and Dr Chris Bourke to the panel and they certainly evoked some fascinating and highly charged discussions regarding the state of democracy in the ACT and, more broadly, Australia.

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NSW

Linda Gaunt I am delighted to have joined the team at Consult Australia as the NSW Manager. It has been a busy first few weeks that have heightened my enthusiasm for the role and I look forward to continuing the hard work of my predecessor into the future. One of my first duties was to attend and participate in the City of Sydney “Creating pathways to Net Zero Buildings� forum. This was the second forum in a series of three. The forum attracted over 125 participants with most environmentally sustainable design (ESD) and planning consultancies represented. Roderick Simpson the Environment Commissioner set the scene and tone of the forum and those in attendance were given ample opportunities for input. The next steps include the development of a scope of works to commission a consultant to develop a planning controls pathway to net zero energy development for each of the asset types being office, hotels, multi-unit residential and mixed use. The pathway will have targets and timeframes that involve an economic analysis and will incorporate the learnings from forums one and two. The plan is to engage the consultant during November/December 2018 and for the pathway to be drafted by late April/May 2019 and finalised (or potentially launched) at forum three. Additionally, I have had the opportunity to meet with the NSW FutureNet Committee and to attend their 5-5-5 Event at the Workshop Sydney in Redfern. The event was very well run by our industry young professionals with Anna Breheny from Gray Puksand taking out the coveted trophy being voted the best sustainability presentation from a field of excellent presentations.

Whilst on the topic of FutureNet, congratulations to Team Riverpool for taking out the Judges and People’s Choice Awards at the Consult Australia 2018 FutureNet Business Leaders Gala Dinner! Well done Yvonne Almandinger, James Dudley, Idy Li, Rosie Majer, Cameron Upton and Team Mentor Nicolas Ferrara. Applications are now open for the 2019 FutureNet Business Leaders course. This highly regarded course has been running annually for more than a decade with its alumni in the public and private sectors sought after by both employers and clients alike. The course is targeted at young professionals working within the built and natural environment industries and it is designed to develop leadership, management and collaborative skills whilst enabling participants to access the latest industry thinking, knowledge and insight. The course involves sixteen structured sessions over an eight-month period and it is customised to build upon existing personal strengths, develop new skills and broaden industry networks. Combined with a multi-disciplinary team project, the FutureNet Business Leaders Course provides a once-in-a-career opportunity for participating young professionals to be part of the next generation of industry leaders. Access your 2019 FutureNet Business Leaders Application for here http://www.consultaustralia.com.au/futurenet-young-professionals/ BusinessLeadersCourse Gold Sponsors:

2019 Economic Forecast An economic forecast for consulting in the built and natural environment Released on February 2019


Consult Australia would like to thank our sponsors Platinum Partner

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Gold Partners

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2018 Awards for Excellence Award Categories: Project Team Collaboration Corporate Social Responsibility Sustainability in Design Technological Innovation Design Innovation Client Service Excellence Business Innovation Future Leader Champions of Change – Female Leadership

The Consult Australia Awards for Excellence is an annual event that provides a unique opportunity to profile and promote the outstanding achievements of Consult Australia’s member firms to the industry and community. The Awards have always demonstrated the business acumen and technical excellence of our member firms’ professional staff in project and service delivery and this mandate remains at the heart of the Awards program. All Consult Australia member firms are eligible to enter any of the Awards categories. Firm of the Year Awards are selected according to staff size i.e. firms with less than 20 staff were eligible for Small Firm of the Year, firms with 20-199 staff are eligible for Medium Firm of the Year and firms with more than 200 staff are eligible for Large Firm of the Year. Consult Australia encourages each of its member firms to submit at least one entry to ensure they have the opportunity to be recognised for their outstanding work. Winners of the 2018 Consult Australia Awards for Excellence were announced at a gala black-tie dinner at Park Hyatt Melbourne on Wednesday, 10 October 2018.

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AWARD CATEGORIES Project Team Collaboration

Technological Innovation

Recognises exemplary collaboration initiatives between a member firm and its client.

Recognises member firms who have demonstrated outstanding leadership in the innovative application of new or existing technology.

External Stakeholder Engagement Recognises exemplary collaboration between a member firm and the broader project or engagement team (e.g. joint venture or alliance partners, subcontractors etc).

Champions of Change – Female Leadership Recognises a mid or senior level female professional who has demonstrated leadership capabilities and/or is championing change within her firm or in the industry more broadly.

Design Innovation Recognises member firms who have demonstrated outstanding innovation in any aspect of the design process.

Corporate Social Responsibility

Client Service Excellence

The Corporate Social Responsibility Award recognises member firms that have implemented and delivered outstanding initiatives that benefit society.

Recognises member firms who have delivered exemplary customer service throughout the course of a client engagement or project. Entry in this category requires member firms to be either nominated or endorsed by the client.

Future Leader Acknowledges professional staff of member firms aged 35 years and under who have made a significant contribution to their firm and added value in a demonstrable way.

Sustainability in Design Recognises the achievement of sustainable outcomes on an internal or external project through innovative design and/or the innovative application of sustainable materials and principles.

TYPES OF AWARDS Gold Award of Merit Awarded to projects or initiatives considered by the judges to be of excellence based on the criteria nominated. Highly Commended Awarded to projects acknowledged by the judges to be finalists for consideration for a Gold Award of Special Merit.

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Business Innovation – Small Firm The Business Innovation Award recognises member firms with less than 20 FTE who have demonstrated innovation in the conduct of their business either through process, people or use of technology.

SPECIAL AWARDS President’s Award

Medium Firm of the Year

Made by Consult Australia’s President in recognition of the individual or firm who has contributed most to Consult Australia and/or the industry over the course of the preceding year.

Firms with 20 – 199 employees with a nomination in any of the award categories are eligible.

Small Firm of the Year

Firms with 200+ employees with a nomination in any of the award categories are eligible.

Firms with less than 20 employees, including sole practitioners, with a nomination in any of the award categories are eligible.

Large Firm of the Year


JUDGING Consult Australia would like to take this opportunity to sincerely thank each of the judges on the 2018 panel for generously donating their time and expertise to support this year's Awards for Excellence. All judges are independent and are engaged to ensure the highest possible standards of fairness and impartiality are applied to the judging process. All judges are also required to ensure the confidential nature of all submissions is maintained. Judges: Helen Gillies Non Executive Director, Monadelphaus Alexandra Harrington COO, The Warren Centre for Advanced Engineering David Murray National Leader – Partner Services, Deloitte

Professor Danny Samson Management Expert from the University of Melbourne Faculty of Business and Economics David Singleton Chairman, Infrastructure Sustainability Council of Australia

The judging criteria applied to select the Award winners principally revolves around consulting excellence. This is reflected through the originality, innovation, quality, results and impact of each submission. Community, environmental and social aspects are also considered.

Partners ACO in Australia offers an extensive portfolio of stormwater, building drainage systems, cable pit and ducting systems, access covers and niche products. ACO’s manufacturing site is located in Emu Plains, NSW and supports five offices and warehouses located throughout Australia and supplies products to South East Asia and the Pacific Islands through its partners. ACO takes pride in providing excellent customer service and extensive technical support from specification to the finished product installation.

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PRESIDENT'S AWARD FUTURENET

The 2018 Consult Australia President’s Award has been awarded to FutureNet and recognises all past, current and future members for the part they have played, play or will play in its development continued success! Since 2001, FutureNet has been helping young professionals in the built and natural environment to develop the valuable networks and non-technical skills that are essential to success in today’s competitive marketplace. Lead by Consult Australia, the program aims to build future leaders by providing opportunities to connect with industry peers and develop business skills through a series of educational, motivational and networking events. Consult Australia first launched FutureNet in Perth almost two decades ago and the initiative has since expanded nationally with chapters in Newcastle, Melbourne, Brisbane, Adelaide, Canberra, Sydney, Townsville and Darwin. FutureNet also aims to develop and grow links with other professional bodies, industry groups and academia to ensure

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The driving force behind the continued success of FutureNet is its members, they are the heartbeat of the program, the ideas for events and selection of speakers happens thanks to the hard-working committees all across Australia that help drive the program in each state. young professionals attending FutureNet events are kept informed and are up-to-date on a broad range of issues—keeping them on the cutting edge of their industry. The driving force behind the continued success of FutureNet is its committee members. They are the heartbeat of the program, and it is their contribution through ideas for events, selection of speakers and general hands on hard work that have made the program what it is across Australia. Each committee is made up of a number of FutureNet members who periodically come together to work with the relevant

Consult Australia State or Territory Manager to ensure the events are relevant, valuable, well attended and run smoothly. Every past and present member of FutureNet is to be congratulated for the time and passion they invest in the program and in bringing others on board to experience FutureNet for the first time. FutureNet joins an esteemed list of President’s Awards Winners and is a worthy recipient of this year’s award.


2018 FIRMS OF THE YEAR LARGE FIRM OF THE YEAR

Arup’s commitment to a sustainable approach to all its projects is both enshrined in a formal sustainability policy and embraced personally by the individuals that together make up the firm. Arup originally came to Australia to undertake the structural design of the Sydney Opera House and from there now work from seven offices across four key areas of influence: cities, connectivity, health, and resources. Their desire to shape a better world ensures clients receive smart design ideas with a social purpose, which will have a positive influence for current and future generations. Arup is an independent firm of designers, planners, engineers, consultants and technical specialists, working across every aspect of today’s-built environment. They were founded on the belief that the built environment can change people’s lives for the better. Every day, they aim to help

clients solve their biggest challenges by harnessing their diverse skills and constantly expanding what’s technically possible. Arup’s commitment to a sustainable approach to all its projects is both enshrined in a formal sustainability policy and embraced personally by the individuals that together make up the firm. Arup’s ownership structure actively reinforces this approach and holds the firm accountable to its own people for its independent approach, and to its social and corporate responsibility. Arup remains a diverse group of individuals from a range of cultural backgrounds. This diversity helps foster the creativity that is Arup’s hallmark.

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2018 FIRMS OF THE YEAR

Judges Comments: In 2018, Arup had demonstrated excellence across a variety of award categories— this year winning three Gold Awards across the Project Team Collaboration, Technological Innovation and Design Innovation Categories. The three winning submissions are to be commended for their high standard and excellence in execution. Arup this year is the deserving winner of the Large Firm of the Year!

Jansen family Congratulations to everyone involved with the Consult Australia Awards for Excellence 2018.

Warren

macquarie.com/built 20 Consulting Matters

Jane

David and Sarah


2018 FIRMS OF THE YEAR MEDIUM FIRM OF THE YEAR MIEngineers is an established familyowned and highly respected independent consulting engineering firm specialising in infrastructure cost engineering and design. Formed in 1985 they have forged a reputation for tackling complex engineering challenges. Headquartered in Sydney, with offices around Australia and almost 30 qualified and experienced engineers and technicians on staff, MIEngineers manage large and small civil and structural engineering projects, partnering with their clients to deliver vital infrastructure to communities in Australia, New Zealand and the UK. From a design|cost|deliver philosophy foundation, MIEngineers has been embracing, developing and leading technological and innovative solutions to deliver vital, complex and high value services to their clients. Over the past 30 years, MIEngineers has built an enviable reputation as a highly respected independent consulting engineering firm. From its initial beginnings in rural Australia,

it was through insight, innovation and integrity, that they are now operating from around Australia and the UK. MIEngineers strive to be an employer of choice through the creation of a workplace that engenders enthusiasm, fosters individual development, promotes diversity and stimulates ideas. Their goal is to empower its people to be the best that they can.

Judges Comments: MIEngineers is to be congratulated for winning Medium Firm of the Year, the judges this year were very impressed with MIEngineers' work which had a social consciousness and a dedication to diversity and inclusion. They are proof of what hard work and passion for what they do can lead to. The judges would like to congratulate the whole team at MIEngineers for their success over the last 12 months!

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2018 FIRMS OF THE YEAR SMALL FIRM OF THE YEAR At FortisEM they understand the need of visionary developers and corporations to turn their building concepts into reality, in a way that reflects individual branding, style and quality values. Founded in 2013, FortisEM Consultant Engineers and Managers is a specialist engineering company providing management, structural engineering and civil engineering services to North Queensland and surrounding regional areas. Their focus is on providing holistic and cost-effective services to their private, local industry and government clients. At FortisEM they understand the need of visionary developers and corporations to turn their building concepts into reality, in a way that reflects individual branding, style and quality values. Because of this understanding, their staff are committed to delivering quality, cost efficiency and excellence with the personal touch to each project. FortisEM’ s staff are a flexible, wellresourced and trained team that is strategically positioned to meet their client’s requirements. FortisEM value a workforce

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that have on the ground experience which can easily facilitate communication between the design and operational sides of their business. Their goal is to always deliver projects safely, on time and on budget.

Judges Comments: The judges were pleased to acknowledge the excellent work being done by FortisEM Consultant Engineers and Managers. Their work as demonstrated in winning this year's Business Innovation Small Firm Gold Award for Merivale Bridge Temporary Access System impressed the judges and showcased what a passionate, yet small team is capable of. They are a very deserving winner of this year’s Small Firm of the Year Award.


CONGRATULATIONS TO EACH OF OUR 2018 GOLD AWARD WINNERS PROJECT TEAM COLLABORATION Arup, Aecom and Aurecon Adelaide Health and Medical Sciences Building Adelaide University is renowned for worldclass medical research, teaching practice and programs. A key tool to attract and retain talented students and teachers – and provide a positive long-term contribution to the health industry – is the University’s Health and Medical Sciences (AHMS) building. Named the overall winner in the Project Team Collaboration category, the Adelaide Health and Medical Sciences Building design team demonstrated exemplary collaboration initiatives between all three Consult Australia member firms and their client, the University of Adelaide. Opened in 2017 with support from the Federal Government, the 12-level AHMS building is situated in the new Adelaide BioMed City on North Terrace, alongside the Royal Adelaide Hospital and South Australian Health and Medical Research Institute. It is a technically complex building (both architecturally and due to the services within it), with 13,000m² of state-of-theart laboratory, teaching, research and clinical space for the University’s flagship medical and nursing degrees. It brings together more than 1,600 students and over 600 health researchers in a vibrant and innovative environment, featuring cutting-edge technology, a range of lecture theatres, technical training and simulation suites. It also houses offices, a dental school in the upper floors, and an animal house in basement levels – a special facility designed for low-vibration, built within the existing structure. Integration and collaboration are fundamental aspects of the University’s successful approach to education and research, and the AHMS building facilitates this immersive, skills-based learning approach. With shared, adaptable learning and social environments, the building promotes flexibility, inter-professional learning and encourages collaboration between peers across medicine, nursing,

It brings together more than 1,600 students and over 600 health researchers in a vibrant and innovative environment, featuring cutting-edge technology, a range of lecture theatres, technical training and simulation suites. dentistry, and health and medical sciences. “It was this underlying foundation of collaboration, integration and transparency that the consultant team (Arup, Aecom and Aurecon) embraced as we transformed this project from design into reality,” said Peter Jameson, Project Manager, Arup.

“From the very beginning, all team members were on the same page, with the

same approach and bringing their A-game in terms of actively trying to work together and not in opposition to each other. We were all shooting for the same star—to produce something that is the best,” he added. By creating a collaborative culture Arup, Aecom and Aurecon overcame a variety of complexities and facilitated great architecture, efficient construction, and Consulting Matters 23


PROJECT TEAM COLLABORATION

the creation of a world-class health education facility. The facility embodies the University’s tradition of medical teaching and research and has created the best possible outcome for the end users of the AHMS building.

Judges Comments: Arup, Aecom and Aurecon are to be congratulated for winning the project team collaboration gold award. This submission highlighted strongly formalised roles and reporting – a highly disciplined approach by all three firms involved in the project. There was particular focus on mechanisms to facilitate collaboration between the firms but with built in flexibility to respond to changes as they occurred. This project showed a mindset of collaboration and a desire to create one unified team. There was a practical and pragmatic approach to working together which ensured that the project and the client's expectations were clearly met.

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Each firm has demonstrated the importance of building a collaborative approach in terms of the investment in both time and budget on a project like this. No one should underestimate how hard it is to bring three competing firms together to meet a single objective and these firms have achieved that. By doing so they deserve this year’s gold award for Project Team Collaboration.

Judges Feedback: Overall standards of collaboration across the submissions this year were extremely high and demonstrated a great combination of “coopertition” (collaboration and competition). The judges were pleased to see member firms working together in a market that is often ultra-competitive.


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CORPORATE SOCIAL RESPONSIBLITY WSP Science and Infrastructure Development School

To address the under representation of Indigenous Australians in STEM industries, WSP and QUT established the Science and Infrastructure Development (SID) School in 2012 – a free, fully-supervised, five-day, residential program held in Brisbane. This was in response to the gap in enrolments in STEM education between Indigenous and non-Indigenous students and in school attendance, literacy and year 12 completion at school and high-school levels.

planners, designers and influencers, we are in a unique position to affect change working with the Oodgeroo Unit and our industry partners,” said Julia Carpenter, Director, Indigenous Participation, who helped design the program in partnership with Professor Anita Lee Hong. “Supporting the young leaders of tomorrow, particularly those from Indigenous backgrounds, helps us lay strong foundations in designing integrated communities of the future.”

More recently in 2017, the SID School at the QUT Oodgeroo Unit, in partnership with WSP Australia, welcomed 30 Indigenous Australian students from across Queensland to participate in a five-day residential camp over the school holidays to get a glimpse of tertiary education pathways, STEM careers and workplaces whilst maintaining a strong connection to Indigenous culture. Also, returning as SID school ambassadors, were seven alumni with close ties to the program to help mentor current students.

The SID School; through partnerships with university and corporate sponsors, provides high school students, often from disadvantaged backgrounds, with insight and guidance into the various options for tertiary education and work experience available to them in STEM fields where Indigenous communities are currently underrepresented. This year’s camp included a visit to several Gold Coast 2018 Commonwealth Games venues including the Aquatic Centre, Gold Coast Light Rail Stage 2, Athletes Village and Metricon Stadium (home of the Gold Coast Suns) that hosted the Opening and Closing Ceremonies together with the Lone Pine wildlife sanctuary, Gallipoli Army barracks and WSP’s Brisbane office.

Professor Anita Lee Hong, Director of the Oodgeroo Unit at QUT said, “Through SID School, we are committed to increasing Indigenous participation at university. Support of young students is one of the most impactful ways of building positive relationships with the Indigenous community.” SID School and other STEM camps are part of WSP’s commitment to closing the gap and aligns with the objectives laid out in our Reconciliation Action Plan. “As engineers,

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Student comments which highlight the school’s value include: “The best STEM camp I have been on, well worth every moment of the holidays” said a Year 12, 2017 participant, and “On the camp I gained new knowledge on what I want to be when I am older and thanks to the camp when

someone asks me what I want to be, I can give an answer,” said a Year 10, 2017 participant. Gerard Ryan, WSP’s Regional Director for QLD, said, “We are proud to partner with QUT’s Oodgeroo Unit and support young Indigenous student participation in STEM education and careers. In designing the integrated, inclusive and diverse communities of the future, Indigenous participation is critical.” For more information on SID School, visit www.sidschool.com.au

Judges Comments The Corporate Social Responsibility Category was one of the most competitive at this year’s awards. Overall there was a very strong set of submissions this year and the judges were proud to see that the industry is stepping up its social responsibilities. WSP is to be congratulated for winning this year’s Gold Award and the judges felt that it were a wonderful submission to read and encouraged that this program was bringing people together and supporting the community as a whole. The SID school program is closing a loop that was being missed with the focus on STEM, whilst maintaining a strong connection to indigenous culture is to be applauded.


SUSTAINABILITY IN DESIGN Aurecon One Malop Street Geelong its Core & Shell and its Interiors, by the International WELL Building Institute. This certification represents an evolution in sustainable design and the Aurecon Environmental Sustainability Design (ESD) team were proud to have paved the way for the adoption of the WELL standard in Australia. The WELL system rates buildings on the extent to which they support the health and wellbeing of their occupants by assessing the impact of air and water quality, nourishment, light, fitness, comfort and mind. This represents the very core objectives behind WorkSafe’s imperatives, of ‘Health and Wellbeing, Sustainability, Innovation, Flexibility and Adaptability, Safety and Inclusiveness’. Key initiatives that have driven the design and construction to ensure that a healthy building is delivered include high quality acoustics, thermal comfort, glare minimisation, daylight and views, indoor air quality, wind comfort and sustainable and healthy materials.

Fourteen levels of A-Grade commercial office facilities, where sustainability and occupant’s wellbeing are prioritised, incorporate the historic façade of the Dalgety & Co. building at One Malop Street, Geelong. The redevelopment is WorkSafe Victoria’s new headquarters and provides sweeping views across Victoria’s second largest city and Corio Bay. Housing some 800 office workers the building represents the pinnacle of design for tenant wellness with the targeted achievement of ambitious sustainable building ratings. Global engineering and infrastructure advisory company Aurecon has driven the agenda of developer Quintessential Equity and major tenant WorkSafe to provide a sustainable building for the future. Design improvements to achieve these outcomes were facilitated by financing of $68m from the Clean Energy Finance Corporation (CEFC). This is the largest commercial office project to be funded by the CEFC and the first multi-storey Victorian commercial office building outside Melbourne’s CBD set to achieve such high energy ratings.

The results provide a new benchmark in Australian building standards, with the building achieving pre-certification for the WELL Building Standard Core and Shell Gold level, demonstrating a strong commitment to supporting health, wellbeing and comfort within a built environment. The development is targeting Platinum level for the final certification at the Performance Verification phase. The building has been designed and built for a 5.5 Star NABERS Energy rating, and a 6 Star Green Star Design and As-Built Rating.

World leading design and construction saw the implementation of a high performing façade, an extensive photovoltaic array on the roof, improved and optimised mechanical plant, and an energy efficient, 100% LED lighting system. Health and wellbeing objectives were driven through measures such as low toxicity finishes, high grade air filters and lighting that minimises disruption to the body’s circadian rhythm and avoids eyestrain and associated headaches. Lockers, bike storage and gym equipment encourage active commuting, while sit-stand desks and activity incentive programs are offered to staff. Other amenities include outdoor areas, a cafe offering healthy foods and internal stairs connecting floors to promote walking over lift use. The building is within walking distance of Geelong train station in the heart of the CBD.

This is Australia’s first building to be awarded WELL pre-certification, for both

This is the largest commercial office project to be funded by the CEFC and the first multi-storey Victorian commercial office building outside Melbourne’s CBD set to achieve such high energy ratings.

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SUSTAINABILITY IN DESIGN

The outcome on all three dimensions of the design was very strong. Aurecon should be extremely proud of what they have achieved with One Malop Street as the ideas used in this project have clearly met WorkSafe’s project brief.

Judges Comments: This year, Aurecon for One Malop Street, Geelong are a welldeserved winner of the Sustainability in Design Gold Award of Excellence. They have shown that it is possible to provide a sustainable building that recognises the health and wellbeing of its tenants outside of the CBD. Ambitious targets were set and were achieved in this project, and the WELL precertification of both the Core, Shell and Interiors is to be congratulated. The outcome on all three dimensions of the design was very strong. Aurecon should be extremely proud of what they have achieved with One Malop Street, as the ideas used in this project have clearly met WorkSafe’s project brief.

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TECHNOLOGICAL INNOVATION Arup The Quickcell Wide Flange Super I Girder

For the first time in approximately 25 years there is a new Girder available for industry use that is challenging preconceptions on acceptable maximum length of spans both here in Australia and overseas. An Australian first innovation the Quickcell Wide Flange Super I Girder is Australia’s longest pre-cast pre-stressed simply supported single length bridge girder. The team at Arup collaborated with Quickcell Technology Products Pty Ltd on delivery of this monumental achievement. Working extensively for the past three years on development of this new market-changing product the team were proud to now offer this new structural solution to market. "From the very beginning, we were convinced that development of this new girder would change the way bridges are built worldwide. A multimillion dollar investment was made for development of this innovation and we are proud to introduce the Quickcell Wide Flange Super Girder to the market". Hossein Shamsai, Quickcell Technology Products Pty Ltd The team recognised a niche in the market to explore the potential for longer girders which could provide a wider industry application and an alternative to current girders on the market. With spans up to 46 metres, this bridge girder contests the

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accepted industry standard of 35 metres and the maximum length achieved by the Super T-girder, the traditional Pre-Stressed Concrete (PSC) girder used throughout Australia.

Compared with the current medium span girders on the market in Australia, the Quickcell Wide Flange Super I Girder has a stiffer section with a larger and more robust bottom flange.

To date, few innovations across Queensland have passed approval through the innovation process with the Department of Transport and Main Roads (TMR) Engineering and Technology’s ‘Innovation Guidelines’ making the Quickcell Wide Flange Super I Girder the first to successfully progress through this benchmarking process. Through the tireless efforts of the Arup team and intense collaboration with TMR, the Quickcell Wide Flange Super I Girder has progressed through the Innovation process, receiving approval for the girder to be used on TMR projects.

Introduction of the Quickcell Wide Flange Super I Girder means that industry can now construct bridges requiring longer spans using standard construction methods that the whole workforce knows and without resorting to costly steel construction or compromising on design outcomes.

The girders’ debut on project has thus far garnered benefits ranging from a reduction in fabrication costs, reduced overall project cost, less materials required for construction, increased safety on site and a reduction in construction time. Jeff Booker, Arup Australian Bridge Skills Leader said "The Quickcell Wide Flange Super Girder has mitigated major safety and constructability issues. It has been rewarding seeing the super girder constructed, having developed the product from a quick sketch through to its implementation."

Judges Comments: Arup is to be congratulated for winning this year’s Technological Innovation Award. It is pleasing to see an Australia Innovation that is not only successful in the market locally but having wins in the international market also. The US patent is very impressive and there is a potential big market there for this product. The girders are an innovation that have already provided significant improvements to safety and reduced project risk. The girders are innovation beyond the project as well as also adding value to the project. The team behind the girders are to be commended on this technical innovation and are deserving winners of this year’s gold award.


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DESIGN INNOVATION Arup Optus Stadium and Stadium Park

The newly built Optus Stadium in Perth delivers an exceptional atmosphere and experience – whether supporters are watching Australian Rules Football, cricket, rugby (union and league), athletics, soccer or entertainment events. The commitment to a ‘fans first’ stadium has resulted in an innovative design ensuring an exceptional event atmosphere and home ground advantage that can only be experienced by being there. Designed for an initial capacity of 60,000 the stadium is safeguarded for the potential future addition of 10,000 seats. Arup provided multidisciplinary services from the engineering design through to technical completion in 2017. Engineering a complex development, on the brownfield site with several project requirements and stakeholders, presented a unique set of opportunities. Arup responded by putting together the A Team with local and international technical and engineering specialists to engineer and deliver a cityshaping piece of architecture. Arup worked within the Westadium Consortium led by Multiplex with Cox,

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Engineering a complex development, on the brownfield site with several project requirements and stakeholders, also included a set of additional prerequisites in developing the engineering solutions.

Hassell and HKS architects, and other consultants to provide multidisciplinary engineering services and technical solutions, including structural, civil, geotechnical, facades, traffic engineering, pitch design and pedestrian modelling. Through the company’s global reach model, Arup gathered a team of more than 200 local and international specialists from Perth, Sydney, Adelaide, Melbourne, Brisbane, Singapore and London, to deliver positive outcomes for the project, the client and their stakeholders. Engineering a complex development on the brownfield site with several project requirements and stakeholders, also

included a set of additional prerequisites in developing the engineering solutions. The stadium structures were to be designed and built fit-for-purpose, whilst creating value added benefits to the project and client throughout the product’s lifecycle. The roof was to be designed for Perth’s climate conditions, easy to construct and install. Engineering solutions were to adhere to the architectural concept of a unique precinct, recognisable as Western Australian across Australia and worldwide. Stadium features were to be safe, efficient and quick to erect and fans interests adhered to as the highest priority. The consortium team worked in an integrated environment where ideas were


DESIGN INNOVATION shared, tested and developed into the piece of architecture rising out of the Burswood Peninsula today. In particular, Arup developed the engineering design, including the BIM strategy with all documentation in the prebid phase; the site specific seismic solution; civil solutions to accommodate differential settlement of the brownfield site; structural solutions for the five tier facility and dynamic analysis for the spectators’ bowl; an easy to construct and erect roof; and a façade which mirrors the landscape of the Kimberley region of Western Australia. Western Australia’s highest-profile and most eagerly anticipated development, Optus Stadium and Stadium Park on the banks of Swan River and Burswood Peninsula were completed at the end of 2017 and officially opened in January 2018. The five tier Optus Stadium is the third largest sporting venue in Australia. It is surrounded by Stadium Park, which includes new children's playgrounds, community spaces, artwork, plus restaurant, bar and cafe facilities, available year-round.

Judges Comments: The Design Innovation submission standards were particularly strong this year. The judges would like to congratulate all those who submitted in this category as it was an incredibly strong field which made it hard choice to find a winner this year. Overall the judges were delighted by the high level of innovation in design shown in Australian projects this year. Congratulations to Arup on Optus Stadium and Stadium Park. A lot of attention and care was paid to how the stadium connected both aesthetically and functionally with the city. The stadium itself was a beautiful yet functional design. It built in a lot of flexibility for both current usage and allowed for future growth potential. It is a fantastic design which will change the community’s amenity for sporting and other events. A customer and consumer driven design that looks simply stunning which gives Western Australia a stadium to be proud of that is comparable to all international stadiums.

Consulting Matters 33


CLIENT SERVICE EXCELLENCE WSP Multi Disciplinary Team Room for the Integrated Cancer Care Centre, Sydney Adventist Hospital ANZ. “Undertaking the consultation process with transparency and an open flow of communication ensured the success of the project. We took the SAN on a client-centric journey of discovering and understanding what the future could hold for the room.’’ The outcomes of these meetings provided a framework and key performance benchmarks for the MDT conference room. From this point, WSP aligned the technology and room design to meet functional objectives, which ultimately focused on enriching the holistic care for patients. As Barbara puts it, “What’s different about this room is that we looked closely at the process the clinicians go through and worked out how we can leverage technology to empower them. Our MDT room is the culmination of everything we’ve learnt.” WSP has been awarded Consult Australia’s 2018 Client Service Excellence Award for its integral role in bringing clinical best practice to the Sydney Adventist Hospital, known as the SAN, with the delivery of a $1m stateof-the art MultiDisciplinary Team (MDT) conference room. Since opening in March 2017, the hospital has recorded an increase of 66% in patient cases presented at MDT meetings, and an additional three speciality meetings, having enabled 250 new patients to be presented. As part of its commitment to fighting cancer, the SAN approached WSP to bring a burgeoning idea to life: a purpose-built facility which would enable clinicians to simultaneously peer-review cancer patient cases and deliver a holistic approach to their treatment. As a trusted advisor of the SAN, WSP’s Technology Systems team were

involved from the initial planning stage and formed a partnership with the hospital to develop a strategy and business case for the new facility. The objectives focused on improving the process of MDT meetings and empowering the cross-pollination of ideas amongst the clinicians. Barbara MacKenzie, Information Services Operations and Infrastructure Manager of the SAN says, “With people’s lives at stake and the unique format of these meetings, the space required special design attention.'' The unique partnership between WSP and the SAN went beyond the usual dynamic of a consultant/client relationship. “WSP led the project from infancy through to completion and became truly embedded in the process as if it was our own project,” explains Roneel Singh, WSP Technical Director - Head of Technology Systems

As a trusted advisor of the SAN, WSP’s Technology Systems team got involved from the initial planning stage and formed a partnership with the hospital to develop a strategy and business case for the new facility. 34 Consulting Matters

“I now refer to this room as the cancer war room, because in the initial discussions led by Roneel we realised that the clinicians needed a miniature crisis management area where they could collaborate digitally. And from a patient’s perspective, they are in a fight against cancer.” Commenting on the outcomes, Dr Marx said, “Using state-of-the-art technology, the MDT conference room has allowed us to work effectively together as a group to define the best treatment options for an individual patient with the input and expertise of all the sub-specialties involved.”

Judges Comments The judges would like to congratulate WSP for winning this year’s Client Service Excellence Gold Award for the MultiDisciplinary Team Room for the Integrated Cancer Care Centre, Sydney Adventist Hospital. WSP’s submission showcased a highly collaborative project with a client driven approach. An outstanding client approach between WSP and SAN has shown what can be achieved and will ultimately benefit patients at what is an extremely stressful time for them.


Consulting Matters 35


BUSINESS INNOVATION – SMALL FIRMS FortisEM Consultant Engineers + Managers Merivale Bridge Temporary Access System

temporary works. It has the potential for increasing the standard and professionalism of temporary works by adding value, cost savings and time efficiencies to major projects. Brisbane’s Merivale Bridge spans the Brisbane River and is the only rail link connecting South Brisbane with the CBD, with more than 400 train services per day on two lines. Opened in 1978, the Merivale Bridge is an iconic and complex structure. Its design includes parallel twin arches, cable stays at multiple angles and highvoltage power lines running through the centre of the bridge to supply power to trains. The Merivale Bridge is also the only northern train line to service the Port of Brisbane. In 2017, the bridge was scheduled for a major refurbishment including sandblasting and painting to ensure the sustainability of this critical access link. This is the first major refurbishment of the bridge since it’s construction. FortisEM Consultant Engineers + Managers, through Central Scaffolding and Rigging Services, was awarded the project of designing an access scaffolding system so that the bridge could be washed and repainted while remaining fully operational. FortisEM was required to design an innovative scaffolding system to allow access to all areas above deck level and the design of a permanent lightweight gantry structure to the underside of the bridge while ensuring minimal impact on train operations.

36 Consulting Matters

Managing Director of FortisEM Consultant Engineers, Mr Bill Hutton, said the project was challenging due to the complexity of the structure of the bridge and the time constraints imposed. “We were engaged to design a temporary access scaffolding system for the Merivale Bridge in Brisbane,” said Bill. “The bridge was scheduled for major refurbishment including sandblasting and repainting, and the scaffolding was to be designed to ensure that these works could be carried out with minimal disruption to the frequent train services over the bridge. “We used a combination of BIM and laser scanning techniques which enabled us to successfully and accurately build a 3D model of the very complex structure of the bridge—which includes twin arches, cable stays at multiple angles and a labyrinth of high-voltage power lines. By utilising these progressive design techniques, we were able to design a purpose-built scaffolding system that was then installed from a barge-mounted crane. “The system we designed uses a unique combination of models and technology that has set a precedent which will have positive implications for future projects,” Bill said. “The design approach is a successful example for future scaffold solutions for

They felt that the firm continues to break new ground by combining technology with practical and creative elements of engineering processes for their clients.

Judges Comments: The Judges wish to congratulate FortisEM Consultant Engineers + Managers for winning this year’s Business innovation – Small Firms Award. The Merivale Bridge Temporary Access System presented a challenging situation and FortisEM showcased a great level of detail to model it all and meet the required outcomes required by the client. They are to be commended for showcasing “ground up innovation” in devising a solution to this project. Once again, the judges also wish to recognise the time taken by all small firms who entered the category this year. They understand that time is one of the main things small firms struggle to find enough of and look forward to the continued growth and diversification of entries as this category continues to grow over the next few years.


FUTURE LEADER Stuart Cook BG&E

Since starting at BG&E, Stuart Cook has grown as a leader, developing BG&E’s Queensland Transport Team from a fresh new face in 2010 to today, a top tier consultancy, capable of delivering major transport projects. Stuart plays a significant leadership role at BG&E, is a great ambassador for the company and is a fantastic role model for young engineers and future leaders. Stuart graduated with first class honours in 2007 and achieved CPEng and RPEQ status in 2011. Since 2011 Stuart has been responsible for building BG&E’s local transport business from three to 20 (and growing). This has included responsibility for gaining prequalification’s, implementing a quality system, building a network of contacts, tendering and winning work. Since 2013 he has been directly responsible for BG&E’s involvement on eight major projects with values >$100m. In his time at BG&E Stuart has worked with contractors to build and establish relationships as a means of exposing BG&E to design and construct opportunities. This effort was rewarded with the successful conversion of the $400m R2D Project. R2D is one of the largest and most complex Projects in Queensland.

At the age of only 31, Stuart was Design Manager for the $400m Ipswich Motorway Upgrade, Rocklea to Darra Project (R2D). In doing so, Stuart led 80 staff across eight consultancies, and was ultimately responsible for delivery of the design against a highly challenging program, management of a $10m consultancy fee, people management, client interfacing, control of quality and processes as well as ensuring the correctness of design and RPEQ sign off. Stuart was responsible for introducing design management innovations such as piloting BIM and a paperless workplace. Stuart has a passion for leveraging emerging technologies to deliver complex infrastructure projects in the most effective way possible. His drive to think differently and innovate has been formally recognized by his clients. Stuart is extremely passionate about the industry and looks to share both his experience and knowledge with the next generation also coming through. He volunteers his time to Engineers Australia and has been a charted interview panel member since 2014. During the R2D project Stuart engaged with universities to bring students into the team to give them experiences that help shape their careers.

He takes responsibility for not only the performance of his team, but also their wellbeing. As a young father with a growing family, time is especially important. On R2D, he took it upon himself to set up a Project Collaboration Platform that allowed remote access to all files and put in place a culture of flexible working. His team was 100% responsible for their deliverables—how they achieved them was their choice. His drive for knowledge means he is always looking to learn and as his responsibilities have increased his focus has naturally shifted from technical to leadership. He is a Fellow of RA and works with a select group of mentors who provide invaluable insight into management and leadership skills. His commitment to growth and to continually build upon his base of knowledge is a testament to his passion and commitment to the industry.

Judges Comments: Stuart is to be congratulated on winning the Future Leader Gold Award, he has shown himself to be a true leader in his time at BG&E in Brisbane and has helped the office experience a high growth rate and become an already accomplished leader at a relatively young age. His energy and dynamic nature see him seizing life and making the most out of every opportunity and he is to be commended for his drive and passion to succeed.

Consulting Matters 37


CHAMPIONS OF CHANGE – FEMALE LEADERSHIP Kylie Cochrane Aurecon A global leader in communication and stakeholder engagement, Aurecon’s Kylie Cochrane believes that society has fundamentally changed in the last decade. With the abundance of information accessible online, people have become increasingly sceptical and distrustful of traditional mainstream institutions, reinstating the community as a cornerstone of society. People now hold community – defined in terms of people (my friends and family) and place (my country, town, street) as sacred. Any potential change to community can be perceived as a threat to a person’s way of life. This means the default reaction to every infrastructure project will be outrage. And it changes the way we need to engage. Kylie leads the fastest growing communication and stakeholder engagement business in Australasia. In the last year alone, this group doubled in size and entered multiple new markets, successfully competing against more established industry players. In her four years with Aurecon Kylie has played a major role in transforming the business’ culture. Kylie actively drives change within the business, influencing policy and lobbying to position women for key Aurecon roles and opportunities. She is leading discussions around what women want, building and supporting local Aurecon Women committees, and creating channels for communication and discussion (including around diversity and inclusion) and has profitably grown her own team to 60 professionals across three countries (Australia, New Zealand and South Africa) in seven offices. As a member of the global Advisory leadership team, Kylie challenges established norms within the business and in the engineering industry. She is on a mission to change the way engineers and architects approach their work, advocating a human-centred approach to designing and constructing infrastructure that lives within communities, rather than imposing infrastructure that communities must live around. “Beyond community design, our cities also face mounting challenges into the future – congestion, urbanisation and pollution. An engineer-centred approach to solving these is efficient, but sterile. A

38 Consulting Matters

human-centred approach is critical if we want our cities to be liveable”, says Kylie. Kylie has extensive first-hand experience in managing challenging stakeholder and community engagement for key infrastructure projects including the WestConnex M4-M5 Link, Northern Sydney Freight Corridor, Sydney’s Desalination Project and the National Broadband Network pilot. These projects provide compelling evidence of the value of involving the community to ensure the best long- and short-term outcomes in project development and delivery. Kylie is also an innovator and leader in her profession, advocating for change through industry associations and through the establishment of a series of successful mentoring and networking groups promoting diversity and professional excellence.

Judges Comments: Kylie is very dynamic and is to be congratulated for winning this award. She has been involved in the growth of a significant business while balancing involvement in numerous external and community programs. Kylie has been very proactive and energetic in bringing women together within the industry and should be congratulated for the success she has had both in her professional and communitybased endeavours.

Prior to joining Aurecon Kylie held a global practice leader role at SKM Consulting. Earlier she ran her own business and served in the NSW public sector for 13 years, working in senior media and communication manager roles. She started her working life as a journalist and has an impressive career spanning more than 25 years in community and stakeholder engagement, strategic communication and issues management.


CHAMPIONS OF CHANGE – FEMALE LEADERSHIP Kerry van Donderen AECOM

As Group Director, Civil Infrastructure, Kerry van Donderen is a senior leader at AECOM; responsible for leading the largest business unit in Australia and New Zealand (ANZ), the 420-person civil Infrastructure group in New South Wales and the Australian Capital Territory. Kerry is the first female to hold this role in the civil Infrastructure group in the ANZ region, which is one of the most profitable and successful in the Asia-Pacific region.

Women in Engineering QLD Committee. Kerry was a Consult Australia SA committee member for three years and sat on the Engineers Australia Centre for Engineering and Leadership (CELM) committee for approximately two years in Adelaide. She was also an advisor to the Flinders University Civil Infrastructure Department’s Advisory Board for two years, providing insights and expertise relating to the setting up of a new civil engineering program.

AECOM Australia and New Zealand CEO, Todd Battley, said, “Kerry exhibits a collaborative leadership style and works hard to foster an open dialogue with her team, to engender their loyalty and trust, and to recognise their successes. She has shown true leadership qualities throughout her career and has a rare combination of strong technical capability, business acumen and a natural rapport with clients. Kerry has also shown herself to be a consistent champion of workplace diversity and flexible work practices among AECOM’s management team, leading by example and leaving a wake of opportunity for future female leaders to follow.”

In 2015, Kerry was named a Roads Australia Fellow, one of only three female nominees that year and has been an active participant in ongoing Roads Australia fellowship forums. “We are all incredibly proud of Kerry’s contribution to AECOM. She has built a strong team through understanding the strengths of people and adapting their roles to those strengths,” said Todd Battley. “This is paying off with significant growth for our Civil Infrastructure business, which is occurring in an environment of increasing competition from local and international firms.”

Kerry is an outstanding role model for all young engineers and has been active in promoting the engineering profession to students, as part of her involvement in the

Judges Comments: Kerry is a well-deserved co winner of this year’s gold award. Kerry has demonstrated a very collaborative approach which speaks to determination and great balance between personal success, breaking barriers and driving equality for all people. She is a team player who encourages team work and inclusion across all divisions, the successes she has achieve at AECOM are a testimony to her passion for the industry.

Judges Note: The judges were again impressed by the depth and breadth of submissions in this category this year and the determination of these women to drive change in the industry is a very positive sign. The fact that we have two gold winners in 2018 highlights how competitive this category was as a whole. All the nominees should be congratulated for their submissions and the work that they are producing.

A chartered engineer with 20 years’ experience, Kerry was instrumental in growing AECOM’s business in South Australia over several years before taking on the leadership of the New South Wales and Australian Capital Territory teams. Consulting Matters 39


HIGHLY COMMENDED

PROJECT TEAM COLLABORATION

PROJECT TEAM COLLABORATION

Project: HOTA Outdoor Stage Firm: Arup [with City of Gold Coast, ARM Architecture & ADCO Constructions]

Project: Ipswich Motorway Upgrade: Rocklea to Darra Stage 1 Firm: BG&E + Cardno Joint Venture

EXTERNAL STAKEHOLDER

TECHNOLOGICAL INNOVATION

Project: Ipswich Motorway Upgrade: Rocklea to Darra Stage 1 Firm: BG&E + Cardno Joint Venture

Project: jForm - a safer approach to data collection Firm: Jacobs

CORPORATE SOCIAL RESPONSIBILITY

CORPORATE SOCIAL RESPONSIBILITY

Project: The Art of Community Firm: Aurecon

Project: Founding Partner and Internship Sponsorship, Uni 2 beyond, Centre for Disabilities Studies Firm: MIEngineers

40 Consulting Matters


HIGHLY COMMENDED

DESIGN INNOVATION

DESIGN INNOVATION

Project: The Avenue Private Hospital New Theatre Block Firm: JMP Consulting Engineers

Project: The OPUS Firm: BG&E

CLIENT SERVICE EXCELLENCE

BUSINESS INNOVATION - SMALL FIRM

Project: Monash Freeway Upgrade - Technical Advisor Firm: Arup

Project: Simulation modelling for dam failure consequence assessments Firm: Hydrology and Risk Consulting

CHAMPIONS OF CHANGE -FEMALE LEADERSHIP Prisantha Dissanayake Firm: SMEC

FUTURE LEADER

FUTURE LEADER

Mayuri Nathoo Firm: Aurecon

Christina Knorr Firm: BG&E

Consulting Matters 41


42 Consulting Matters


Consulting Matters 43


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Consulting Matters


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Photo courtesy of Seb Zurcher


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Consulting Matters Business essentialss

The Growth of BIM When seeking to achieve excellence in the engineering industry, businesses can never rest on their laurels. What was cutting edge one day, will quickly become the standard, and then before long you’re using a legacy system that’s been superseded.

the future, eight-dimensional (8D) versions based on the application of PLM (Product Lifecycle Management) to construction. This solution is known as BLM (Building Lifecycle Management) or unified project management.

Building Information Modelling (BIM), is a term that you’re probably already familiar with, however few Australian firms have truly integrated it into their way of working. And while Australia still has a long way to go before mandating BIM on a national scale, the direction the industry is heading is clear, with plenty to gain for motivated and proactive technology focused firms.

• 4D: A virtual model of the built structure with construction plans and work progress control capability; with additional possibility to prospectively visualize a virtually constructed building in any moment in time.

From a business standpoint, multiple European based studies have found that BIM implementation can result in positive ROI for practices through: faster and more efficient processes; increased productivity and speeds up delivery; reduced uncertainty; controlled whole-life costs and environmental data; avoidance of rework costs; improved safety; opportunity to secure government contracts; reduced on-site waste; and the prevention of errors. To really understand the importance of BIM, it’s necessary to understand that it’s more than just a tool or software, but an evolving system for managing the entire lifecycle of infrastructure and buildings. BIM’s scope and scale will grow through staged developments, commonly referred to as the 'dimensions' of BIM. The current and conventional model of three-dimensional (3D) BIM is evolving into a 4D, 5D, 6D, or even 7D model, and, in

• 5D: Cost data is fed into a 3D model, coupled with the construction schedule. Benefits of the fifth dimension of BIM may consist in the higher precision and predictability of changes occurring in the project together with a more reliable cost analysis of different construction scenarios. • 6D: Introduction of sustainable development principles into the investment process with an emphasis on energy efficiency. The sixth dimension of BIM allows for obtaining information about the building’s projected energy consumption at a very early (concept) stage. • 7D: Integration of the Facility Management concept into BIM. It allows tracking of the status of given building components, their specifications and guarantee periods. The seventh dimension of BIM encompasses the management of the full life cycle of a building from the concept to the demolition. • 8D: Supplementing the model with security and healthcare information. This dimension focuses on three tasks: identification of threats resulting from chosen design and construction solutions, indication

of alternatives to the riskiest solutions, signaling the need to control specific risks on the construction site. [Reizgevicius, M.; Ustinovicius, L.; Cibulskiene, D.; Kutut, V.; and Nazarko, L. ‘Promoting Sustainability through investment in Building Information Modelling (BIM) Technologies: A Design Company Perspective’, 2018.]

With the rise of this level of data and the integration of Geographic Information Systems (GIS), it’s reasonable to assume that entire neighbourhoods and public infrastructure will eventually share data, creating entire cities managed under these types of models, totally revolutionising all aspects of the built environment. This emerging idea is becoming known as city information modelling (CIM). Dinesh Rajalingam Management for Design

BIM Standards The UK is really at the forefront of BIM adaptation. The British Standards Institution (BSI) has started to publish international standards for building information modelling (BIM), the first two of which are set to be published this year, with the second two due for release in 2020. Management for Design is a managed service provider who can partner with you to help you to realise the potential of technology and BIM in your business. If you’re interested in finding our more, please contact Dinesh Rajalingam on DRajalingam@m4d.com.au.

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Business essentials Consulting Matters

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The challenges of change management in the AEC industry spearhead the change can make a massive difference to the whole process,” Bernie says. Many of Deltek’s customers initially aim to improve and streamline project financial processes, and HR and project management activities, so typically a new rollout will start with these aspects. “It’s a good idea to engage with the finance and project delivery teams early on, and focus on their concerns in terms of the new processes,” she says. “We also point out the benefits they’ll enjoy with PIM – such as reducing double-keying and saving time, empowering project delivery teams with real-time project financials – and that often provides reassurance and reduces likelihood of resistance, ensuring they are more likely to embrace the changes to come.”

Architecture and Engineering (A&E) firms are experts at helping their clients manage change, but many are not so adept at internal change and modernisation programs. According to global research by Deltek, A&E firms are slow to take up new digital tools: less than half (43%) are using financial management platforms; and only one-third are using project management and IT/cloud platforms (35%); and BIM platforms (34%) to optimise their internal operations. Deltek’s ‘Insight to Action’ report also highlights a disconnect between project leaders and their CEOs, around their intention to embrace emerging technologies. There are two main reasons for this reluctance: firstly, change is inherently difficult and digital transformation represents an overhaul of the entire business, not just a new IT system; and secondly, the current rate of change is so rapid it’s hard to know which new systems and tools to invest in.

company, to paraphrase that old Remington Steel advertisement. Bernie has lived through several major life changes herself – switching from the client side to supplier, in 2010, and then relocating to Sydney in 2014 – and she draws on those experiences to inform her approach with clients. “I’m pretty empathetic about what lies ahead for our clients and I try to be honest with them, without overwhelming them too much,” Bernie says. “The fact that I used to work on the client side reassures our customers; they know that I understand some of their fears about the process. Also, because of my previous role, I understand how all of the parts of the A&E business work and how external stakeholders fit in, so I can foresee the challenges that might disrupt a firm during implementation, if they are not carefully managed.”

That’s why it’s especially important to work with trusted experts in digital transformation AND change management, and Deltek boasts a significant advantage in that respect, thanks to Project Services Manager Bernie Hall. Bernie began her career as an IT project manager in the construction industry in the UK, where she oversaw the procurement and rollout of the holistic project information management tool Union Square, from the client perspective.

It’s essential for firms undergoing digital transformation to establish the right change management team and plan every stage of the process, Bernie says, adding that senior leaders need to promote the benefits of the change program even if they are also sometimes hesitant themselves. It is also important that they instigate a review of their internal procedures, including training and onboarding, to ensure the PIM solution is imbedded in the daily role and objectives of all staff.

She liked the solution – which is now called Deltek Project Information Management (PIM) – so much, that she joined the

“We start by giving advice about who to involve on the client implementation team, because choosing the right people to

Once the project financials implementation is underway, rollout can continue across other parts of the firm, such as document, email and drawing management where appropriate, although the approach varies according to the type of business and the demographics of its people, Bernie says. “We work with a variety of business types and disciplines within the AEC sector including Architects, Engineers and Project Managers,” she explains. “Each presents its own challenges and our knowledge of the needs, aspirations and concerns of these differing organisations is key to a positive outcome for our clients. There is no one-sizefits-all approach to implementation.” That tailored approach – informed both by Bernie’s own experiences and lessons she’s learned advising countless A&E clients on digital transformation and change management over the past eight years – means that Deltek’s customers are in safe hands. And in a business operating environment where the only certainty is more change ahead, that makes a big difference. Bernie Hall Deltek


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Consulting Matters Business essentials

Surface Water Management Surface water management begins with an assessment of the hydrological demands of the project. The rainfall and topography of the landscape then determines the surface water solution. As the available land in cities becomes increasingly developed, large surface areas are being covered with impermeable pavements, this leads to an increase in volume of water runoff on the stormwater system and to receiving waterways which ultimately impacts the environment. Government departments regulate stormwater quality and detention, policies and guidelines are put into place supporting innovative solutions to conserve, retain and reuse our most valuable water resource. Sustainable surface water management is an integral part of the planning process. Urban designers need to consider managing the quantity as well as the quality of water that is discharged after it has been captured and stored. Plastic geocellular systems have been used for a number of years and are a widely accepted method of creating infiltration and detention systems. When properly integrated, they can enable stormwater discharge at a slower more natural rate. This protects the stormwater system, prevents erosion and increased flow to receiving waters. Pollutants, debris and sediment can be removed from the water so it can be harvested for reuse in parklands, sports fields, commercial agriculture and residential gardens. ACO StormBrixx速 is a unique patented plastic geocellular stormwater management system designed for surface water retention, detention and infiltration. It is a versatile system suitable for applications across all construction environments. It can be installed as a standalone solution or as part of an integrated Water Sensitive Urban Design (WSUD). A drawback of many geocellular systems is the lack of accessibility for maintenance. ACO StormBrixx速 was developed to address accessibility issues and to enable easy maintenance. The system provides 3-dimensional access for inspection and maintenance while retaining the structural integrity of the system. ACO StormBrixx速 HD is designed for heavyduty applications and ACO StormBrixx速 SD is designed for medium duty applications.

Sustainable surface water management is an integral part of the planning process. Urban designers need to consider managing the quantity as well as the quality of water that is discharged after it has been captured and stored.


Consulting Matters

Retention | Detention | Infiltration

ACO StormBrixx ® ACO StormBrixx ® is a unique and versatile stormwater management system designed for surface water retention, detention and infiltration. ACO StormBrixx® is suitable for Water Sensitive Urban Design (WSUD) projects or as a stand-alone solution. ACO StormBrixx® is the world’s leading stormwater management system for stability and strength; inspection and maintenance; logistics and handling.

www.acostormbrixx.com.au | 1300 765 226 | sales@acoaus.com.au

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Consulting Matters Business essentialss

Cladding exclusions and the importance of notifying circumstances that may give rise to a claim The imposition of cladding related exclusions in Professional Indemnity policies for construction professionals continues to cause significant problems for consultants, their clients and regulators. Since the widespread application of such exclusions commencing in 2017, the Professional Indemnity insurance market has continued to tighten, meaning appropriate cover can be extremely difficult to obtain for firms with perceived exposure to combustible cladding. Professions most affected are building surveyors/certifiers, fire engineers, designers/architects; also resulting in problems for multidisciplinary firms in these areas. Onerous cladding related exclusions take a range of forms, including: • Cladding exclusions – typically refer to noncompliant or combustible cladding; • Non-compliant building products exclusions – typically far broader in scope than cladding exclusions and may apply to any non-compliant or non-conforming products;

already provided poor quality submissions to the insurance market, resulting in insurers declining to negotiate terms. Having declined a risk once, some insurers may be unable to consider it further, even though the quality of our submission is typically far higher. It is far more difficult to achieve the best outcome for a client when faced with the obstacle of converting a 'no' to a 'yes'. The insured may often end up paying a significantly higher premium than they otherwise would have, had we been engaged earlier. If you have a combustible cladding/high rise exposure and your current broker does not have specialist expertise relating to construction professionals, there is a significant risk they will not be able to achieve the best outcome for you.

The Importance of Notifying Circumstances That May Give Rise to a Claim

There are some important steps firms should take well before their insurance renewal date to best position themselves to obtain appropriate insurance and protect against claims arising from cladding exposures.

Considering media attention and government/regulator audits relating to combustible cladding exposures, the number of claims and circumstances that may give rise to claims against consultants continues to rise. With many firms facing either the imposition of cladding exclusions, or effectively being forced to change insurer to maintain appropriate cover, it is critical that firms consider whether:

Appropriate Presentation of your Business to the Insurance Market is Paramount

• They are aware of any circumstances that may give rise to a claim; and if so, advise their current insurer as soon as possible, before the policy expiry;

• Bodily Injury and property damage exclusions – limiting or excluding cover in relation to these types of claims.

Whilst many firms may have an exposure to high rise projects and/or combustible cladding, the way in which this is presented to the insurance market has a significant impact upon outcomes. The optimal approach depends upon the firm, their activities and the nature of their role in projects.

• They should be undertaking their own internal review/audit of past projects to identify those which may include combustible cladding; and if so, whether or not to notify circumstances that may give rise to claims to their current insurer (before changing insurer, or before the imposition of a cladding exclusion).

We continue to receive enquiries from firms that have been advised their current insurance broker is unable to source a policy without an onerous exclusion; to date, in every instance we have successfully sourced appropriate cover, however this can be prejudiced by the previous broker having

Professional Indemnity insurance operates on a claims made basis, meaning the policy that is in effect when a claim is made, or a circumstance is notified responds to the claim. This means that if an insurer applies a cladding exclusion from inception

of your new policy, you may no longer be indemnified for claims arising out of circumstances notified after the imposition of the exclusion. This issue is not limited to building professionals and cladding exposures, with many firms operating in the financial services sector currently facing the imposition of exclusions in relation to the Financial Services Royal Commission. Internal audits of past projects have given rise to some firms making 'bulk notifications'; if considering this course of action, it is critical notifications contain requisite detail. The entitlement of an insured to notify circumstances that may give rise to a claim under a claims made policy arise pursuant statutory provisions contained in The Insurance Contract Act, 1984 (Cth) however there is no prescribed format that a notification should take with there being significant case law in this area. It is important that any bulk notifications are not construed to be blanket notifications which create risk that the insurer may argue that the notifications lack specificity and therefore are invalid. Notification of such circumstances should be done in consultation with a specialist broker and lawyer. Darren Pavic BRIC Darren Pavic is the Broking Manager of Bovill Risk & Insurance Consultants Pty Ltd (BRIC). BRIC are specialist professional indemnity Insurance Brokers and a Consult Australia PI Pathway member. You can contact Darren at darrenp@bric.com.au or phone 1800 077 933


Business essentials Consulting Matters

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Thriving in change: a new perspective on the business of the future AUSTRALIA’S ENGINEERS, ARCHITECTS AND PLANNING CONSULTANTS ARE TRANSFORMING THE WAY WE WORK, LIVE, MOVE AND CONNECT IN OUR PHYSICAL ENVIRONMENTS. AND UNLIKE OTHER PROFESSIONAL SERVICE CONSULTANCIES, TECHNOLOGY HAS NOT JUST CHANGED THE WAY THEY DELIVER THEIR ADVICE – IT HAS TRANSFORMED EVERY DETAIL WITHIN THEIR SCOPE OF WORK.

From self-driving cars and drones to 3D-printed materials, future buildings and infrastructure need to allow for the impact of future technology. And with challenges such as housing affordability, climate change and urbanisation, there is pressure to rethink the way our built environment is planned, constructed and managed.

Margin pressure in a competitive market

A split in the market

To position for the next wave of asset investment—such as education, hospitals or aged care—it may be necessary to acquire the talent and client book. But that again carries risk in a highly cyclical environment.

There has recently been significant market consolidation, with international acquisitions of Australian firms creating major global organisations, despite this the majority of the market consists of small specialist consultancies with 10 staff or fewer. Adjacent players are also making a move into this market, with major accounting firms expanding their infrastructure advisory practice – typically for major government investment and private-public partnerships. This is a sector ripe for globalisation. The technical advice behind infrastructure is universal, with collaborative models to spread the risk of large-scale projects. This leaves the middle of the market needing to articulate a clear value proposition to the market. This may come through specialising in value add services – such as the application of the internet of things (IoT) technology in aged care, for example.

Builders describe the recent market cycle as a ‘profitless boom’, with margins as low as two or three per cent. For contractors and consultants, maintaining sustainable profits as the development cycle peaks will be challenging—particularly if they’ve specialised in an area such as multiresidential that is now slowing down.

Staying on top of the next wave of tech From big data and robotics to IoT and 3D printing, almost every new technology advance is impacting the way our built environment will be designed and constructed. This technology has the potential to significantly lower the long-term costs of management and maintenance, as well as the impact on the local environment and the experience of using the asset. For example, the world’s first 3D-printed concrete bridge recently opened in Amsterdam, capable of bearing up to two tonnes in weight. This technique means fewer resources are needed, and less waste is created. In Russia, modular home construction has also demonstrated the

This is a sector ripe for globalisation. The technical advice behind infrastructure is universal, with collaborative models to spread the risk of large-scale projects.

potential to shorten project design and engineering time, providing more affordable, comfortable and eco-friendly housing – even in high-rise apartment buildings. In the UK, the government’s Digital Built Britain program brings together BIM (building Information Modelling, which has been mandated for all government real estate), IoT and smart cities as a single strategy. It aims to reduce whole-life costs and carbon emissions while improving productivity and capacity. The Australian government is now embarking on a similar journey with its Smart Cities program, and there is widespread adoption of BIM, 3D design and digital manufacturing and fabrication technologies. Collaborative digital tools like BIM have the potential to change the game for design, construction and particularly facilities management. Less wastage, earlier clash detections, better cost modelling. Asset owners and developers rely on external consultants to ensure all these opportunities are embedded into the design – and any potential risks are identified and managed at every step of construction. So it’s never been more important to be informed of what’s possible now – and in the future. To read more about opportunities to thrive in this changing environment, go to www.macquarie.com/perspective If you’d like to discuss your opportunities with an industry specialist, please get in touch. Danny.Chung@macquarie.com 0438 223 765. Danny Chung BRIC


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Consulting Matters Corporate social responsibility

RedR Report: Camilla Bachet

With the onset of the Bangladeshi dry season in November, tens of thousands of Rohingya refugees in Cox’s Bazar face a water scarcity. To prepare for the five-month dry spell, civil engineer Camilla Bachet assisted in the design of a new reservoir, and supplementary temporary dams, that will assist in ensuring the people in the settlement have sufficient access to water year-round. August marked 12 months since Bangladesh saw an influx of an estimated 688,000 Rohingya refugees into Cox’s Bazar escaping escalating violence in Myanmar. This added to an estimated 200,000 Rohingya already settled in the area, leaving approximately 900,000 displaced people inhabiting a space of just 12 square kilometres. Camilla was deployed by RedR Australia, through the Australia Assists program, in August to the United Nations High Commission for Refugees (UNHCR) as a Water, Sanitation and Hygiene (WASH) Officer. Over her three-month deployment, Camilla focused on potential water sources and storage locations, including the design of a reservoir to service the refugees in Teknaf –

Over her three-month deployment, Camilla focused on potential water sources and storage locations, including the design of a reservoir to service the refugees in Teknaf – the southern district of Cox’s Bazar. the southern district of Cox’s Bazar. To help minimise, and potentially eliminate water trucking during the dry period, Camilla helped conduct research that found five canals which can be dammed to store water. These dams are located outside the camp, with water being transferred to the treatment plants alongside the reservoir. “The camps in the north have a lot of access to groundwater so they use deep boreholes for safe water, while the ones in the south don’t, leaving the refugees and host communities in these areas to rely on surface water. The reservoir needs to provide water to as much of the Teknaf area as we can, which is why we’ve supplemented it with damming canals,” Camilla said.

If there is no rain over the next five months, Camilla said at a minimum the reservoir has the capacity to provide up to 20,000 people with 20 litres of water per person per day. However, she is unsure how deep it will end up being, given it is currently being dug by hand. “They may only be able to excavate a metre, so it might store enough for 20,000 people or, they might excavate three metres and store enough for 40,000. It depends how much they can do in the timeframe.” Another challenge for Camilla in the design process was the restriction on building permanent structures, given all new construction must be built only on a temporary basis.


Corporate social responsibility Consulting Matters

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I LEARNED A LOT ABOUT ISSUES THAT I’M NOT NECESSARILY EXPERIENCED IN, LIKE WASH, ENGINEERING AND SITE PLANNING, IT GAVE YOU A HOLISTIC PICTURE OF THE SITUATION. I HAVE SO MANY THINGS TO TAKE AWAY WITH ME, WHICH WILL HELP ME IN MY WORK IN AUSTRALIA AND HOPEFULLY IF I GET TO WORK OVERSEAS. – ROCHELLE BAUGHAN, COMMUNITY DEVELOPMENT WORKER

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Consulting Matters Corporate social responsibility

“You need to think of materials you can use that are strong enough to hold the water in, but are classified as temporary, rather than permanent. The design we ended up doing is quite unusual as there is currently no vehicle access to the reservoir and everything has to be carried in manually, so I spent a few days in the field with local staff who are managing the construction, explaining how it can be built and how it needs to work.” During the design process, Camilla also undertook community focus groups regarding the long-term design of the reservoir so that she and her team could implement all the things they were interested in. “We did eight focus groups for the reservoir, four male and four female, to see what the community actually wanted as part of the reservoir, for example if they wanted a bathing area or a fishing pond next to it.” Camilla said. “I was surprised with how little they wanted actually, and the main thing was safety, and for the whole reservoir to be fenced.” Building the technical capacity of local staff was another important aspect of Camilla’s deployment as the construction process didn’t begin until Camilla’s final day in field. Now that she has returned home, local UNHCR WASH staff continue the construction, which is expected to take about one month. “It’s cyclone season so it’s pouring with rain and they’ve got 100-200 people out there manually constructing the whole thing. But the rain is a good thing – we need it so there is water that can actually be caught in the reservoir,” Camilla said. “Working with local staff to finish the designs was good, but now to see it actually implemented and working will be even better. I get sent photos of the construction and I reply saying that I want to see more and see how it’s going,” Camilla laughed. “In an emergency, everything is important, but because water is so essential to life, it is a very interesting and rewarding field for me to work in.” Camilla Bachet RedR Consult Australia is a founding member of RedR Australia. For more information about RedR Australia, take a look at their website at www.redr.org.au. Camilla’s role was funded by the Australian Government through the Australia Assists Program.


Project case study Consulting Matters

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Nov 2018

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