INTERVIEW
DR MIHAILO JOVANOVIĆ, Director of the Office for IT and eGovernment
WE HAVE CONFIRMED OUR
LEADERSHIP IN INNOVATION
The digital transformation in the age of Covid 19 was for many both a leap forward and a necessity for survival. For Serbia, this meant enabling a great step forward and laying the foundations for rapid innovation and establishing leadership in this part of Europe
I
f we look back today, we can say that Serbia reacted quickly, had the knowledge and strength to respond to Covid 19, and take care of its people’s health. This would not have been possible without a well-laid foundation. “For digitalization, it is very important that in the previous four years we had established the necessary infrastructure and developed several electronic services to transform the public administration into an efficient service for the public and for business,” says Dr Mihailo Jovanović, director of the Office for IT and e-Government. “Thanks to this there were key moments when we implemented new platforms and electronic services practically overnight, enabling the public to access many state services online even during the pandemic. “By establishing innovative solutions and electronic services we aimed for the best coordination of health care, education and other key systems in a pandemic, timely and accurate information for all and continuous provision of services to business and the public. “Serbia has positioned itself as one of the 5 countries in the world with the largest number of innovations during the Covid 19 crisis. “Aware of the need to respond quickly and efficiently to provide emergency immunization of the population from
10 DIGITAL DIRECTION 2021
