WE WON'T RETURN TO OLD WAYS

DUŠAN LALIĆ

President of the FIC Financial Services Committee (Generali Osiguranje Srbija a.d.o.)

In the focus of our committee will be helping the regulator, through proposals for amending regulations, to introduce the full digitalisation of our business operations

The Foreign Investors Council recently gained it own a great challenge both for us and for the regulator. For the Financial Services Committee. There were several regulator, it implies introducing complete digitalisation motives for establishing this new committee. One through regulations, i.e. the possibility of 100% remote was to unburden the Legal Affairs Committee, communication between us and our clients. This will be the which covered topics encompassing banking and the fi main focus of this committee, in order to help the regulator nancial sector. The second motive was to create financial introduce full digitalisation to our operations through pro unity on issues that relate to this sector. Thus, when united posed amendments to regulations. Likewise, most companies we ease the addressing of regulatory bodies and create a belong to international groups and that provides us with more efficient way for us to the possibility of presenting communicate with the state. comparative legal solutions, I consider that as a good so We wish to create a traditional in the region and in Europe, lution that represents a great way to introduce problems annual conference of the to the state. Another of the things that and issues that concern the financial sector at which all this committee will also work sector as a whole. When it comes to the digi stakeholders in the financial services on is the creation of a tra ditional annual conference talisation of financial services, sector and representatives of the financial sector. The we can note that COVID-19 compelled us to work diffe rently and imposed plenty of state bodies would be able to meet in one idea is for all stakeholders in the financial services sector and representatives of state of challenges on us. What is place to discuss all bodies (the National Bank of certain is that we won't be returning to the old ways. open issues and Serbia, Ministry of Finance, Directorate for the Preven Here I primarily mean that it exchange their stances tion of Money Laundering will be ever less necessary to etc.) to meet in one place and physically go to the branches discuss all open issues and of banks or insurance companies, and that our sector will exchange their stances. This conference would also provide work towards almost everything being conducted digitally. an opportunity for the financial sector to present future Of course, this does not mean that branches will be closed challenges and plans to regulators. In conclusion, the aim completely. Rather this means that they will have to enable of the conference would be to ensure that special guests their clients to also access the services they provide digi from abroad always come to talk about contemporary topics tally. In this aspect, digital business operations represent from the financial sector. ■