MIHAILO JOVANOVIĆ, DIRECTOR OF THE OFFICE FOR IT AND EGOVERNMENT
Serbia Has Positioned Itself As A Country Of Innovation In the past three and a half years, we have established the necessary infrastructure and developed many electronic services, transforming the public administration into an efficient service for people and business. On this basis we have been able to defy pandemic conditions to create new platforms and electronic services at key moments practically overnight, to ensure the coordination of healthcare, education and other key systems
M
ihailo Jovanović, Director of the Office for IT and eGovernment, received the NALED annual special award for exceptional contribution to the modernization of the public administration in Serbia, which has greatly improved the efficiency of procedures between government, businesses and the public. The digital vaccination system has been recognized as an example of best practice in immunizing the population and has ranked our country among world leaders in the use of digital tools to respond to the current crisis. At the beginning of the pandemic, the Office for IT and eGovernment immediately established an electronic
24 | CorD | NALED | AGENDA 2021
application service for PCR testing, and then for vaccination on the eGovernment Portal. How did you manage that? For digitalization, it is important that over the past three and a half years we have established the necessary infrastructure and developed many electronic services, transforming the public administration into an efficient service for business and the public. Because of this, we have been able to create new platforms and electronic services at key moments practically overnight. These innovative solutions and electronic services have aimed to achieve optimal coordination of healthcare, education and other key systems under the pandemic, timely and accurate information for everyone and continuous provision
of services to companies and the public. Serbia has in this way positioned itself as one of the five countries in the world with the largest number of innovations during the Covid-19 crisis. We had to respond quickly and efficiently to the need to immunize the population, so from 11 January 2021, we enabled everyone to express interest in vaccination against Covid-19 by filling out a simple questionnaire on the eGovernment Portal. You also hold NALED's annual recognition for establishing electronic delivery of cadastral decisions through eSanduče. How does this service work and how far are we from getting other
