Civil rights

Being old, having disabilities and residing in a home can all act to deprive our service users of their rights as citizens. We, therefore, work to maintain our service users place in society as fully participating and benefiting citizens:

• Preserving for resident’s full and equal access to al elements of the National Health Service.

• Assisting resident’s access to public services such as libraries, further education, and lifelong learning.

Choice

We aim to help service users exercise the opportunity to select from a range of options in all aspects of their lives by:

• Providing meals which enable residents as far as possible to decide for themselves where, when, and with whom they consume food and drink of their choice.

• Offering residents a range of leisure activities from which to choose and based life history work

• Enabling residents to manage their own time and not be dictated to by set communal timetables.

Fulfilment

We want to help service users to realise personal aspirations and abilities in al aspects of their lives. We seek to assist this in the following ways.

• Informing ourselves as fully as each resident wishes about their individual histories and characteristics.

• Providing a range of leisure and recreational activities to suit the tastes and abilities of all residents and to stimulate participation.

• Respecting our resident’s religious, ethnic and cultural diversity.

• Helping our residents to maintain existing contacts and to make new liaisons, friendships, and personal relationships if they wish.

Bereavement

In the unfortunate event of bereavement, the family can expect every possible support and consolation from the staff and management of Corner Lodge.

Whereas funeral arrangements are usually made by the next of kin, the home staff can be relied upon to assist and explain what is required. Where there is no next of kin, the staff will attend to the necessary arrangements liaising with solicitors or social services where necessary.

Smoking and Alcohol

Smoking is not permitted in communal areas or the resident’s bedrooms. There is a designated area within the building if residents wish to smoke (accompanied by a staff member) or outside in the gardens. With regards to alcohol residents will normally make their own arrangements.

Expensive Possessions

We strongly advise that expensive items and large amounts of cash are not held by the residents in their own rooms. The home’s insurance policy make provision for us to hold a small amount cash for a resident. We advise that the residents make arrangements for an insurance policy if they will be keeping valuables in their rooms. Any monies placed in the home’s care for a resident is kept in a separate wallet and recorded on a ledger sheet which will be updated when money is received or spent.