JANUARY FEBRUARY 2016
CONTROLLING INTEREST NEWSLETTER OF THE NEW ENGLAND PEST MANAGEMENT ASSOCIATION, INC. MASSACHUSETTS PESTICIDE APPLICATOR CORE EXAM COACHING PROGRAM NEPMA offers an intensive coaching program designed to assist you as you prepare your pest control professionals to take the MA Core Exam. Three programs are scheduled for this spring all given close to expected Core exam dates. We know how important it is for you as an employer to make sure that your employees are well-prepared to take the exam and earn their Core license. This program is designed to supplement your in-house exam prep training. Our program will focus on: the exam process and what one should expect to see on the exam and how best to focus study efforts; a review of key rules and regulations and an overview of information contained in the Core Manual. While our program cannot guarantee participants will pass the exam, it is intended to offer pointers and tips to help exam takers better position themselves to take the exam. We are offering this program on three different dates this spring. The program each day will start at 8:00 am with signin and end at 3:30 pm. Coffee and donuts and lunch will be provided. Monday, April 18, 2016 - VFW Post #1822, Plymouth, MA Tuesday, May 3, 2016 - American Legion Post #132, Marlborough, MA Monday, May 9, 2016 - Univar Offices, Woburn, MA The instructor for this program is Richard Berman, a pest industry consultant and trainer. He retired as the technical director at Waltham Services. The following study materials should be secured to both prepare for the exam and to participate in our program. Exam study and preparation should be in process before our sessions. Attendees should bring their study materials to the session, along with note paper and something to write with. Core Manual (3rd Ed.) with MA Core Supplement (2014) This key document is only available for purchase ($51 plus postage) directly from UMass Extension Agency. (UMass Extension Bookstore at 413-545-5537). Chapter 132B (MA Pesticide Control Act) This is the pesticide law and includes the amendments referred to as The Children
& Families Protection Act (Sections C-6K) 333CMR (Code of MA Regulations) These are the pesticide rules and regulations, including the school pesticide use regulations (333CMR 14.00) The links necessary to secure the materials above are also posted on our website www.nepma.org under News & Events! Hard copies of Chapter 132B & 333 CMR may also be purchased from UMass Cooperative Extension on the same form as the Core Manual. The cost for members to attend this program is $100. Registration can be accomplished online by going to www. nepma.org.
MARK WEINTRAUB SCHOLARSHIP Do you or an employee have a college-bound high school senior in your household or a college student continuing on in their educational quest? The New England Pest Management Association is pleased to announce that the Association is now accepting applications for the 2016 Mark Weintraub Scholarship. This is a $3,000 scholarship that is paid directly to the school, college, or university to be attended in the fall of 2016. Eligibility is open to all students of NEPMA members in good standing and of their employees who meet the criteria. The application form is located on our website, www.nepma. org. The deadline to submit the completed scholarship application with its required supporting information is Friday, April 8, 2016.
SOUTH PORTLAND TO CONSIDER PESTICIDES ORDINANCE Portland Press Herald February 29, 2016 Property owners here may soon be limited in the chemicals they can use to control lawn and garden pests and weeds under a partial pesticide ban that the City Council is set to review Monday. The proposed ordinance would prohibit the use of synthetic pesticides and herbicides on city-owned and private property, but it wouldn’t apply to pesticides permitted in
CONTROLLING INTEREST
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organic farming or exempted from federal regulation. The ordinance would be phased in over two years, promoted by a Pest Management Advisory Committee and enforced with fines levied by the city’s code enforcement officer.
BOARD OF DIRECTORS President: Jeffrey Weisberg, A-1 Exterminators, Inc., Lynn, MA President-elect: Ted Brayton, Griggs & Browne Pest Control, Abington, MA Secretary: Galvin J. Murphy, Yankee Pest Control, Inc., Malden, MA Treasurer: Ted Brayton, Griggs & Browne Pest Control, Abington, MA Immediate Past President: Ted St. Amand, Atlantic Pest Solutions, Kennebunkport, ME
Directors:
Ted Burgess, Burgess Pest Management, W. Bridgewater, MA Tom Drapeau, Freedom Pest Control, Topsfield, MA Steve Oles, Orkin, Inc., Northwood, NH Mike Peaslee, Modern Pest Services, Brunswick, ME Maria Richmond, Ransford Environmental Solutions, Inc., Worcester, MA Kevin Vaughn, General Environmental Services, Inc. , Malden, MA
COMMITTEE CHAIRS Audit: Bob Leon, General Environmental Services, Inc., Malden, MA Awards: Maria Richmond, Ransford Environmental Solutions, Inc., Worcester, MA By-laws: Dave Penttila, Dave’s Pest Control, Inc., Sturbridge, MA Controlling Interest: Tom Drapeau, Freedom Pest Control Co., Inc., Topsfield, MA Education/WDI Program: Galvin C. Murphy, Yankee Pest Control, Inc., Malden, MA Future Leaders Group: Galvin J. Murphy & Ted Burgess Golf: Marillian Missiti, Buono Pest Control Co., Inc., Belmont, MA Government Affairs: Ted Burgess, Burgess Pest Management, W. Bridgewater, MA NPMA/QualityPro: Bill Siegel, Orkin, Inc., Ipswich, MA Membership: Tom Drapeau, Freedom Pest Control Co., Inc., Topsfield, MA Products & Services: Dave Penttila, Dave’s Pest Control, Inc., Sturbridge, MA Public Relations: George Williams, Env. Health Services, Inc., Norwood, MA Scholarship: Rod Kreimeyer, Best Pest Control Services, Inc., Somerville, MA Vendor Relations: Sheila Haddad, Bell Laboratories, Inc., Southington, CT Website: Kevin Vaughn, General Environmental Services, Inc., Malden, MA Executive Director: Walter Perry (wperry@cornerstoneam.com)
CONTROLLING INTEREST Controlling Interest is published six (6) times per year by the New England Pest Management Association and is distributed free to its members. Readers are encouraged to submit articles, announcements, reviews of products, or letters. To submit articles or to inquire about advertising rates and information, contact NEPMA at 53 Regional Drive, Suite 1, Concord, NH 03301, call toll-free at (866) 386-3762, or email info@nepma.org. The New England Pest Management Association believes that the information in this publication is accurate as of its publication date but is not responsible for inadvertent errors. No part of this newsletter may be reproduced in any fashion without the written consent of the editor.
www.NEPMA.org
“The draft ordinance represents an earnest attempt by (municipal) staff to balance public health and environmental protection with aesthetic expectations for public and private landscape management,” said Julie Rosenbach, the city’s sustainability coordinator, in a memo that accompanies the proposed ordinance. The council is scheduled to review the ordinance during a 6:30 p.m. workshop at City Hall. The ordinance was drafted at the council’s direction by Rosenbach, Sarah Neuts, the city’s director of parks, recreation and waterfront, and Fred Dillon, the city’s stormwater program coordinator. They studied a wide variety of research and regulations and interviewed many officials and stakeholders, including private landscaping contractors. “We focused on drafting an ordinance that is bold but realistic,” Rosenbach wrote. The ordinance doesn’t specifically name pesticides that would be allowed or prohibited; it would prohibit the use of synthetic pesticides other than products allowed by the Organic Materials Review Institute or exempt from regulation by the U.S. Environmental Protection Agency. It would, for instance, prohibit most property owners from using glyphosate, the active ingredient in Monsanto’s Roundup weed killer. While the EPA says glyphosate is “safe” when used correctly, the International Agency for Research on Cancer last year classified it as “probably carcinogenic.” PARTIAL PESTICIDE BAN The ordinance wouldn’t apply to the sale of pesticides or their use in commercial agriculture, on golf courses or to kill poisonous plants and biting, destructive or disease-carrying insects. Exempted pesticides would include pet flea and tick treatments, disinfectants and germicides, insect repellents, rodent control supplies, swimming pool chemicals, aerosol products, and paints, stains and sealants. The proposed ordinance doesn’t address fertilizers, which environmentalists say are flowing into Casco Bay and harming valuable ecosystems. City officials
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CONTROLLING INTEREST plan to address fertilizer use in a future ordinance. “We’re not letting go on that,” said Rachel Burger, founder and president of Protect South Portland, a group that has been pushing for environmental action on several fronts. “The pesticides ordinance is just step one,” Burger said. “I’m very pleased with it. It’s beautifully written, well thought out and very positive.” Twenty-six Maine communities, including Ogunquit, Brunswick, Rockland, Wells, Lebanon and Waterboro, have pesticide-control ordinances that ban or regulate the type or method of pesticides used in municipal, agricultural and forestry applications, and near drinking-water supplies. Ogunquit is the only town to extend its ordinance broadly to include all private property owners. However, like South Portland’s proposed ordinance, it’s not an outright ban. It allows restricted pesticides to be used to kill noxious or invasive plants, such as poison ivy, and to address health and safety threats, such as disease-carrying insects. Last fall, the Montgomery County Council in Maryland restricted the use of “cosmetic pesticides” on private lawns, on certain county land, and at child-care facilities and playgrounds. Some provinces and hundreds of municipalities across Canada have taken similar steps, along with anti-pesticide measures in France, Germany and the Netherlands. OPPOSITION FROM APPLICATORS Released Friday, South Portland’s proposed ordinance drew immediate opposition from Mainers for Greener Communities, a coalition of nurseries, landscapers, turf companies, arborists, golf course managers and pesticide applicators. “This proposal is not based in science and would make South Portland only the third community in the nation to regulate what people put on their own lawns,” coalition leader Jesse O’Brien, owner of Down East Turf Farm in Kennebunk, said in a prepared statement. “Communities with similar policies for city property found a significant degradation in the quality of athletic fields and a two- to threefold increase in maintenance costs.” The ordinance would apply to city property during the first year and broaden to private property during the second year. It would be reviewed during the third year for possible revision. Following an initial warning, violators would face escalating fines of $200, $500 and $1,000 per offense. Property owners could apply to the city for waivers to use pesticides when public health or safety is threatened. If a waiver were approved, the property owner would have to post signs notifying neighbors of the date, time and type of pesticide applied. Licensed applicators would have to submit annual reports to the city providing detailed information on each use of synthetic pesticides.
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The ordinance would call for a broad public education campaign including notices, posters, brochures, workshops and training sessions for homeowners, retail employees and others. “It’s a cultural change,” Burger acknowledged. “It’s going to be a big learning curve, but it’s an exciting one.”
CONNECTICUT BILL ON POLLINATOR HEALTH A bill was introduced in the Connecticut Senate (S.231) on February 24, 2016 by the Joint Committee on Environment. This bill categorizes neonicotinoids as a restricted use pesticide (RUP). One of the major aims of this legislation is to prevent the average citizen from liberally spraying neonics in their yard or garden. As a RUP the bill only permits certified operators and above to use them. As you may already know, certified operators may only use RUPs when the supervisory applicator is not present, if the supervisory applicator provides written instructions to the certified operator. For example, if a certified operator wanted to use neonics to treat for bedbugs the supervisory applicator would have to email instructions prior to use. Another component of the bill that is significant is the BAN on neonics would take place during the “blooming season” (identified as being between March and November). The only use patterns that are exempt from this seasonal BAN are agricultural and horticultural. As written, it could be interpreted that structural use patterns are NOT exempt, and neonics could NOT be used for structural use between the months of March and November. The final significant element in the bill is the establishment of a pollinator task force, with an emphasis on neonicotinoids. In addition to studying other policy options to protect pollinators, the task force would, “(6) evaluate existing best management practices for applying neonicotinoids in a manner that avoids harming pollinating insects; and (7) assess the implications and viability of prohibiting the sale of neonicotinoids in the state or establishing a moratorium on such sale.” The task force would be comprised of members of the legislature, Ag. and Environment Commissioners, Governor appointees, and others.
NATIONAL PEST MANAGEMENT ASSOCIATION APPOINTS DOMINIQUE STUMPF AS CHIEF EXECUTIVE OFFICER The National Pest Management Association (NPMA) Board of Directors announced the appointment of Dominique Stumpf, current chief operating officer to the position of chief executive officer. NPMA President Russ Ives made the announcement immediately following the ratification by the NPMA Board of Directors. Highlighting Stumpf’s impressive career and
CONTROLLING INTEREST years of experience with the association, Ives stated, “The NPMA Executive Committee and Succession Planning Committee began working on this in August 2013. This process allowed us to focus on what we needed in a CEO to continue to meet NPMA’s objectives and strategies for future growth and continued success. Stumpf’s 19 year track record speaks for itself as a proven, results-oriented leader with a passion for our industry. We unanimously agreed that there is no better or more qualified candidate to take the reins and work cohesively with NPMA staff and industry members alike.” As the former chief operating officer, Stumpf’s role encompassed a variety of functions including meetings, communications, marketing, membership, education and human resources. She also served as the executive director of the Canadian Pest Management Association and the Structural Pest Management Association of Ontario and staff liaison to NPMA’s Leadership Development Group and Professional Women in Pest Management. Throughout her tenure Dominique has had a broad scope of engagement with all stakeholders within the NPMA community giving
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her a unique perspective and understanding of the needs of the industry. In her new leadership role, Stumpf will be responsible for the financial health and growth of NPMA as well as continuing the strong, personal relationships of the association with members, state associations and affiliated organizations and other key stakeholders, like federal and state regulators. According to Chuck Tindol, incoming president of NPMA and Chairman of the Succession Planning Committee, “Under Dominique’s leadership as COO and during this process, she has helped the entire NPMA team stay focused and energized. Her passion, integrity and “work hard, play hard” style will keep NPMA on track for the future.” Stumpf said, “I’m extremely honored to have this opportunity to continue to serve the pest management industry in a broadened capacity. I’m confident that the association’s growth, financial health and mission will continue as strong today as ever before under the guidance of our board and in the capable hands of the existing staff.”
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WHY YOUR PEST CONTROL COMPANY NEEDS AN ANNUAL BUDGET Dan Gordon, president and owner of PCO Bookkeepers How do you keep score in your business? How do you know if you are winning or losing? Is it money in the bank? Profits? Growth? All of the above! Budgeting is key to your operational and financial plan. But how do we formulate a common sense budget that is useful that is simple to understand and prepare? We start by understanding our vision. Knowing what you want to accomplish strategically is absolutely vital and measuring against this objective is paramount. A budget is your game plan. Budgeting is nothing more than formulating a coherent financial plan for some period in the future, usually one or two years. As the plan is implemented we are able to rate our efforts compared to the budget that we created. Budgeting allows us to predict the amount of technicians, vehicles, equipment, etc. that we will need in the future based on our revenue projections. Keys to a Successful Budget: • Create realistic sales and expense forecasts • Make realistic goals based on your current income and expenses • Look at it often and adjust to achieve your goals • Specify a Timeframe Budgets are prepared for a specific time period. They are often created for a year at a time, but you may also want to budget on a monthly, quarterly, or semi-annual basis. Even if you prepare a budget based on a year, you should seriously think about breaking it down on a month by month basis. Accounting programs such as QuickBooks makes this easy by offering a variety of formatting options. Create Assumptions: Your assumptions are extremely important to the budgeting process. They should be listed as part of the budget document as you may have questions in the future as to where certain numbers come from. Consider the following assumptions when preparing your budget: • What percentage growth do you expect in revenue? How much will you sell to existing customers? How much do you expect to sell to new customers? • How many technicians or laborers will be in your organization and what will they be paid (total direct wages)? • Vehicle leases / payments as well as total auto costs • Material costs – this will be a function of your projected revenue above
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• Advertising costs – How many leads do you want and how much are you willing to pay per lead? • General and Administrative Costs - what will it cost to maintain the office, the functions performed in the office, and the people to run the office? Budgeting the Gross Margin The gross margin concept is extremely important in that it allows a business to understand how much business must be done in order to breakeven. Using the gross margin approach a business owner can analyze his pricing strategy in order to determine if and how much profit can be made based on the current capacity of his firm (i.e. number of people and assets). The gross margin must be budgeted for depending on the service line (i.e. lawn care, maintenance, irrigation, etc.). Each service line will have a different gross margin. For more on gross margins see my article “Why Gross Margins Matter” Landscape Management, October 2014 p 78. Timing of Revenue and Expenditures It’s also a good idea to consider when income and expenses will be incurred. For example, if your firm is highly seasonal most of your income will be received during the warmer months. Budgeting your annual income evenly over twelve months would not accurately reflect your situation. A much better approach would be to budget the income and expenses for the months you actually expect to receive or pay. Use a Line Item Method When you created your chart of accounts, you created a list of general categories such as various revenue types, office expense or repairs and maintenance. When creating your budget look at your chart of accounts and code your revenues and expenses in those categories. If you use QuickBooks, you can actually enter your budget into the program and produce actual vs budgeted numbers reports. Give Budget Authority to your employees A critical element in delegation of work and authority is assigning responsibility for expenditures and bottom line outcomes. At the beginning of each period, identify the amount of money budgeted for in each area of your business and assign that area to a manager. Then on each reporting period, check the results of their expenditures against the amounts budgeted and how that person did in terms of working within the budgeted amounts. Perhaps you can include an incentive program for those who come in under budget. Whether in the corporate world or the world of small business, it is human nature to spend all the money in the budget because there is always some piece of equipment to upgrade or replace. Put a price on resisting that urge, and don’t forget to explain all the reasons behind the budget decisions.
CONTROLLING INTEREST Conclusion Know where you want to go in your business in terms of growth, profitability and timeframe. Make a plan. Reduce the plan to a line by line budget and execute on the plan. If you take these steps in the future you should find that you have better visibility and may avoid costly errors.
ASK MR. PEST CONTROL Point in the Right Direction Question: What is the best attractant for fruit flies? The setting is a restaurant with wine service and not much assistance from the staff. A combination of products has been used – to be honest, almost everything labeled for this insect. I can attain some control but not solve the problem due to poor sanitation. I would like to use a bait or attractant that can compete with beer and wine to reduce the amount of flies that are lingering. Answer: Adult fruit flies are attracted to fermentation, which is why many fruit fly traps contain vinegar and why fruit flies are especially a problem in bars. You’re not going to find an attractant that cancels out fruit fly attraction to the bar. What you can try is EndZone insecticide stickers, which are labeled for fruit flies and can be used in commercial kitchens, but not placed above food prep or storage areas. Place them where you tend to see adult fruit flies rest.
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• Potential hazards of utility damage • Damage Prevention laws and rules • Dig Safe notification procedures • Common Ground Alliance’s Best Practices • Working safely around underground electric, gas transmission and distribution, propane and communications facilities • Marking techniques for proposed excavation sites and underground facilities • Excavator impact and experience • Enforcement and regulation MASSACHUSETTS Taunton - Wednesday, March 30, 2016 Holiday Inn Dorchester - Thursday, March 31, 2016 Florian Hall Fitchburg - Wednesday, April 6, 2016 Great Wolf Lodge MAINE Bangor - Tuesday, March 22, 2016 Spectacular Events Center Bethel - Wednesday, March 23, 2016 Bethel Inn Saco - Thursday, March 24, 2016 Ramada Inn
Above all, identify fruit fly breeding sites by using your flashlight to find maggots. Most customers respond to a PMP Presque Isle - Monday, March 28, 2016 Northern Maine Community College bringing maggots to eye level and pointing to the material where they were found. They do not respond to general Augusta - Wednesday, April 13, 2016 cleanliness recommendations that do not result in improvement. Augusta Civic Center – Mr. Pest Control NEW HAMPSHIRE Hampton - Tuesday, March 15, 2016 FREE 2016 EXCAVATION SAFETY Ashworth by the Sea
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INDUSTRY ALERT: ZIKA VIRUS IN THE U.S. BACKGROUND The news of Zika virus, a disease causing pathogen spread to humans through mosquito bites, being found in the U.S. is quickly gaining momentum and receiving national attention from the media as human cases are being confirmed in states across the country, including FL, TX, NY, NJ and more. In addition to the illness associated with the virus, there is great concern about the virus’ potential effect in pregnant women as there is mounting evidence of a link to microcephaly, a congenital condition associated with incomplete brain development in infants.
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The U.S. Centers for Disease Control and Prevention (CDC) has issued travel alerts for people planning to travel to countries and territories (in the Americas) with active Zika virus transmission. The CDC and the World Health Organization (WHO) have come out in force to promote public attention to this matter and in a statement from the White House, “The President emphasized the need to accelerate research efforts to make available better diagnostic tests, to develop vaccines and therapeutics, and to ensure that all Americans have information about the Zika virus.” PPMA has been working with the media over the last few weeks to do as much as we can to help educate communities about this new vector-borne concern. Below is a list of the coverage thus far that features quotes or information from Dr. Jorge Parada, medical advisor for NPMA and/or Dr. Jim Fredericks, chief entomologist and vice president of technical and regulatory affairs for NPMA. • EveryDayHealth: 10 Essential Facts About The Zika Virus • TampaBay.com (Tampa, FL): Here’s What You Need To Know About The Zika Virus If You Are Living In Florida; Tampa Bay Times has also run several articles in print about Zika mentioning NPMA including one titled “Bugged About That Skeeter?” and another titled “Zika’s Sting Turns Up In Hillsborough”. • New York Daily News (New York, NY): The Buzz On Zika, A Mosquito-borne Virus - Be Wary But Not Terrified • Weather.com: Reporter interviewed Dr. Fredericks on January 26.
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• Tallahassee Democrat (Tallahassee, FL): Reporter interviewed Dr. Parada on January 19. • CBS New York Radio (New York, NY): Reporter interviewed Dr. Parada on January 22. To be clear, as members of the pest management industry, we are NOT experts in discussing the virus, nor can we speculate on its potential to spread. However, we ARE experts in
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CONTROLLING INTEREST mosquitoes and effective mosquito control and can help by educating the public on how to avoid contact with mosquitoes, both while traveling and at home, and how to eliminate mosquito breeding grounds and reducing biting mosquito populations by working with a pest control professional here in the U.S. As you may begin to receive questions about this from your employees, your customers and the local media, please use this Industry Alert to ensure we are sharing accurate information and speaking together with a unified voice. We are also sharing information with our members in Puerto Rico and Europe regarding this issue. NPMA STATEMENT The National Pest Management Association is monitoring the situation closely and is working to help educate the American public about ways in which they can avoid personal contact with mosquitoes and how to eliminate mosquito breeding grounds to reduce biting mosquito populations here at home. Mosquitoes are often considered the most dangerous animal in the world and the mosquito species that transmit Zika virus are the same mosquitoes that transmit chikungunya and dengue. We are urging the public to pay close attention to this matter and to learn more about how to protect themselves from coming into contact with mosquitoes and to help reduce mosquito populations by eliminating sources of stagnant water around the yard and in their communities.
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GENERAL TALKING POINTS How is Zika virus transmitted? Zika virus is spread through the bite of an infected Aedes genus of mosquitoes, which is the same mosquito species that carries dengue fever and chikungunya. Aedes aegypti mosquitoes are the primary carriers, but Aedes albopictus mosquitoes, also known as the Asian tiger mosquito, might also transmit the virus. Where is Zika virus found? The growing pandemic is currently present in South and Central America. Please reference the CDC’s Travel Alerts for more information on areas of concern. There have also been reports of Zika virus cases in Illinois, Florida, Texas, New York and more, but all of the individuals obtained the disease while traveling to countries where Zika virus is endemic What are the chances of an outbreak in the United States? While we can’t speculate on the virus and its potential to spread, it is better to be prepared and practice vigilance in mosquito control by protecting yourself from coming into contact with mosquitoes and by eliminating breeding grounds at home should there begin to be cases of local transmission here in the United State. So far, all human cases reported in the U.S. have resulted from travel abroad. How can I prevent mosquitoes? • Most counties have a mosquito abatement program in place to minimize the local population and help keep the public safe. These programs typically involve trapping mosquitoes in different areas and testing them for known pathogens. This helps monitor the spread of diseases and warn the public of risks in the area. County programs may also include plans for periodic spraying or fogging to eliminate adult mosquitoes. • Eliminate areas of standing water around the home such as flowerpots, birdbaths, baby pools, grill covers and other objects where water collects. Mosquitoes lay their eggs in water where the larvae develop and need only about 1/2 inch of water to breed. • Screen all windows and doors. Repair even the smallest tear or hole. • Minimize outside activity between dusk and dawn, when the majority of mosquitoes are most active. • If you must spend time outdoors during peak mosquito times, or when you will be outdoors for extended periods, wear long pants and sleeves and use an insect repellant containing DEET, picaridin or oil of lemon-eucalyptus. • It is especially important to wear effective insect repellents and protective clothing if traveling outside the U.S. Mosquito-borne diseases that may be rare in the U.S. are common in many foreign countries.
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CONTROLLING INTEREST • If you are concerned about mosquito activity on your property, contact a pest management company or your local health department. OTHER RESOURCES PestWorld.org: Zika Virus: What You Need to Know CDC: Zika Virus WHO: Zika Virus JAMA: The Emerging Zika Pandemic
CVSA REVEALS 2015 OPERATION SAFE DRIVER WEEK RESULTS
The top five warnings and citations issued to CMV drivers were: • Size and weight • Speeding • Failure to use a seatbelt while operating a CMV • Failure to obey traffic control device • Using a handheld phone The top five warnings and citations issued to non-CMV (passenger vehicle) drivers were: • Speeding
The data shows that law enforcement officers pulled over 21,012 commercial motor vehicle (CMV) drivers and passenger vehicle drivers during the event. In addition, 19,480 North American Standard Roadside Inspections were conducted by CVSAcertified inspectors on commercial drivers and vehicles. Officers found that non-commercial motor vehicle (passenger vehicle) drivers speed significantly more than commercial motor
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About Waltham Services
PAGE 14
vehicle (CMV) drivers. Passenger vehicle drivers were issued a warning or citation for speeding 27.3 percent of the time, versus 9.3 percent for CMV drivers.
JJ Keller On January 5, the Commercial Vehicle Safety Alliance (CVSA) released results of the 2015 Operation Safe Driver week that was conducted October 18-24, 2015.
Founded in 1893, Waltham Services has grown to the largest pest control provider in New England. Our company’s growth did not happen by chance, it’s a reflection of our commitment to long, profitable relationships with our coworkers and customers. We are proud of our reputation; built upon decades of personalized attention to solving and preventing the most stubborn pest problems. If you are considering a change and your plans include selling your company, please consider Waltham Services.
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Introducing... NEW Rip-Resistant Box Spring PLUS Encasement YOU ASKED FOR IT, AND WE LISTENED. Protect-A-Bed’s NEW Box Spring Plus Encasement offers the protection that a typical box spring cover cannot. Our upgraded bed bug entry and escape proof box spring encasements utilizes Rip-Resistant fabric, which increases its durability and longevity, giving you years of ongoing bed bug protection. The Box Spring PLUS Encasement is: • Bed bug entry proof • Bed bug escape proof • Durable • Rip Resistant
Secure Seal US Patent No. 7,552,489
US Patent No. 8,528,134B2 CA Patent No. 2,624,540
LightsOut BedBug Armor also available in BULK Packaging TM
Brian Hirsch | 414.731.1663 | Brian.Hirsch@protectabed.com | www.protectabed.com
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CONTROLLING INTEREST
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NEW ENGLAND PEST MANAGEMENT ASSOCIATION, INC.
2016 Spring Training Seminar and Expo
THANK YOU TO THE FOLLOWING EXHIBITORS: A.B. Bait Representative: Patrick Ryan 2 Bridge Lane Enfield, CT 06082 (860) 808-7663 naturalpestcontrol@cox.net
Dow AgroSciences Representative: Michael Gelhaus 316 Senexet Road Woodstock, CT 06281 (508) 864-8633 mjgelhaus@dow.com
AP&G/Catchmaster Representative: Kim Geissel 7 Crest Fruit Court Manalapan, NJ 07726 (929) 441-0040 kgeissel@catchmasterpro.com
Ensystex, Inc. Representative: Ed Van Istendal 46 Toad Lane Ringoes, NJ, 08551 (866) 863-7152 sgoscinsky@ensystex.com
B & G Equipment/Curtis Dyn-Fog, Ltd. Representative: Dave Mathis 135 Region South Drive Jackson, GA 30233 678-688-5601 salesdept@bqequip.com
ESSCO Distributors Representative: Jerry Sluker 1555 5th Industrial Court Bay Shore, NY 11706 (631) 665-1370 esscojerry@verizon.net
BASF Representative: Karen Boniface 1517 River Avenue Point Pleasant, NJ 08742 (201) 805-6696 karen.boniface@basf.com
FMC Representative: Richard Spigler II 208 Holstein Court Bel Air, MD 21015 (443) 722-9669 richard.spigler@fmc.com
Bayer Environmental Sciences Representative: Shawn Mullen 72 Hillside Avenue Livingston, NJ 07039 (201) 874-6533 shawn.mullen@bayer.com
J.F. Oakes Sales and Marketing, LLC Representative: Reg Oak 17 Hidden Valley Road Orleans, MA 02653 (914) 525-5610 reginaldoak@gmail.com
Bell Labs Representative: Kelley Altland 3699 Kinsman Boulevard Madison, WI 53704 (608) 241-0202 kaltland@belllabs.com
J.T. Eaton Company, Inc. Representative: Craig Martelle 1393 East Highland Road Twinsburg, OH 44087 (330) 840-8617 craigm@jteaton.com
Control Solutions, Inc. Representative: John Kurtz 32 Ridings Way Lititz, PA 17543 (717) 371-9548 jkurtz@controlsolutionsinc.com
Liphatech Representative: John Murphy 3600 West Elm Street Milwaukee, WI 53209 (732) 670-3346 murphyj@liphatech.com
MA Dept. of Agricultural Resources, Forest Pest Program Representative: Felicia Bakaj 251 Causeway Street, Ste. 500 Boston, MA, 02114 (617) 626-1738 felicia.bakaj@state.ma.us MA Dept. of Agricultural Resources, Pesticides Bureau Representative: Taryn LaScola 251 Causeway Street, Ste. 500 Boston, MA, 02114 (617) 626-1782 taryn.lascola@state.ma.us National Pest Management Association - QualityPro Representative: Allison Taisey, BCE 10460 North Street Fairfax, VA 22030 (703) 352-6762 ataisey@pestworld.org Mattress Safe, Inc. Representative: Gary Brooks 1950 Kelly Mill Road Cumming, GA 30040 (770) 205-53353 will@mattresssafe.com Nisus Corporation Representative: Scott Posocco 100 Nisus Drive Rockford, TN 37853 (203) 241-7287 scottp@nisuscorp.com Paragon Professional Products Representative: Paul Carbino 43 Anchorage Court Atlantic City, NJ 08401 (609) 501-4695 pcarbino@paragonpcp.com Pelsis Representative: Filipe Ferreira 712 Executive Drive Princeton, NJ 08540 (877) 928-2847 customercarena@pelsis.com Pest West Environmental Representative: Gary Williamson 4363 Independence Court Sarasota, FL 43234 (302) 588-7725 gary.williamson@pestwest.com
Protect-A-Bed Representative: Cy Adler 1500 South Wolfe Road Wheeling, IL 60090 (847) 998-6901 judy.scalzitti@protectabed.com Residex, LLC Representative: Kevin Moran 165 Grove Street Franklin, MA 02038 (781) 762-4517 kmoran@residex.com Select Insurance Agency, Inc. Representative: Frank MacDonald 676A White Plains Road Scarsdale, NY 10583 (914) 395-3131 frank@selectagency.com Syngenta Professional Products Representative: Jonathan Davis 10 Chestnut Court Collegeville, PA 19426 (484) 843-4348 jonathan.davis@syngenta.com Twin Grove Marketing (VM, EcoRaider, Avitrol) Representative: Vicki Holst 165 Pulis Avenue Franklin Lakes, NJ 07417 (201) 401-3040 vicki@twingrovemarketing.com Univar Environmental Sciences Representative: George E. Williams 155-C New Boston Street Woburn, MA 01801 (617) 803-4619 george.williams@univarusa.com Wildlife Control Supplies, LLC Representative: Carol Oliver PO Box 538 East Granby, CT 06026 (860) 844-0101 carol.oliver@wildlifecontrolsupplies.com Zoecon Professional Products Representative: Eric Picard 25A School Street Danvers, MA 01923 (978) 471-0370 epicard@central.com
CONTROLLING INTEREST
Over 4,000
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Pest Management Companies
Can’t be Wrong
Stuart Aust, President & CEO, Bug Doctor Termite and Pest Control has been working with Select Insurance for five years. The company handles insurance needs for all of Aust’s divisions, including Bird Doctor Nationwide, Mosquito Doctor, Bedbug Doctor, Animal Doctor and the original Bug Doctor.
• Select Insurance Agency is a family-owned and operated business that provides insurance products specifically tailored to meet the risk management needs of the pest management industry in over 45 States Nationwide.
“It is a privilege and an honor to work with the Select Insurance team. The owners, Phillis and Frank MacDonald, run a first class organization. What differentiates Select Insurance from the competition is that they are extremely responsive, their costs are very competitive, working with them is seamless, and they are the complete package. They only sell us what we need and never try to pressure us to buy additional insurance to enhance their bottom line.”
• General Liability
— Stuart Aust, President & CEO, Bug Doctor Termite and Pest Control
“They can talk shop with us,“Aust says. “They totally understand what we’re doing. They understand all facets of pest control.”
Pictured: Frank and Phillis MacDonald, Select Insurance Agency
• Automobile & Fleet Coverages • Workers’ Compensation • Umbrella • Commercial Property • Employment Practices Liability • Commercial Crime • Canine Mortality • Mold Liability • As former pest management professionals, Select’s owners understand that every pest management professional operates his or her business differently, resulting in a variety of exposures and risks. Select considers each business individually before developing a pest management insurance program and assigning a carrier. • Select Insurance Agency is a proud member of the National Pest Management Association, and maintains many state and regional memberships as well.
1 (888) 542-9002
Quotes@SelectAgency.com
www.selectagency.com
More time. More jobs. More profit. What you do with it is up to you. Termidor H•E High-Efficiency Termiticide provides the same 100 percent efficacy you’ve come to expect from Termidor , but it allows for 50 percent less water and 30 percent less trenching. You can use the time and resources you’ll save to complete more jobs and increase profits. We’re not here to tell you how to spend your money—only to help you make more of it. ®
®
Visit termidor-he-calculator.basf.us to discover how you can make termite treatments even more profitable. Always read and follow label directions. A Termidor® termiticide/insecticide application can only be performed by a licensed pest control professional. Termidor is a registered trademark and the Termidor logo is a trademark of BASF. © 2014 BASF Corporation. All rights reserved.
14-0168_NEPMA_Termidor_Ad_ja1a.indd 1
2/27/14 10:43 AM
The right product is just the beginning.™
Our Business is Your Business At Univar Environmental Sciences, we’ve got more than just the right products for the job. Our team has the experience and the advice you can count on to help your business thrive. So get in touch today. Call us at 800-888-4897 or go to PestWeb.com.
© 2015. Univar USA Inc. All rights reserved. UNIVAR, the hexagon, and other identified trademarks are the property of Univar Inc., Univar USA Inc. or affiliated companies.
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LYME DISEASE ANTIBODY EYED By Megan Scudellari There is no escaping them: Ticks are everywhere in Massachusetts. The state had one of the highest infection rates of Lyme disease in the country last year, with 3,646 reported cases. Lyme disease can be successfully treated with antibiotics — if it’s detected. One-quarter of people don’t develop the characteristic bull’s-eye rash following the bite of an infected tick, and untreated infection can lead to debilitating symptoms such as arthritis and nerve pain. A vaccine to prevent Lyme disease was pulled from pharmacy shelves in 2002 by manufacturer GlaxoSmithKline amid poor sales and alleged safety concerns, and there has been no replacement. Now, researchers at the University of Massachusetts Medical School are trying to develop an alternative way to prevent infection: a drug that could be administered to those at risk annually, just before tick season.
PRO-PELL
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Though it sounds like the flu shot, the drug is not a vaccine, which activates the immune system against an invader. Instead, it is a pre-exposure prophylaxis, a molecule ready to kill bacteria immediately, similar to pills taken to ward off malaria when traveling abroad. “You take the medicine before you’re going to be exposed,” says lead researcher Mark Klempner, executive vice chancellor at MassBiologics, the nonprofit drug research and manufacturing arm of UMass. Klempner and colleagues presented positive results from mouse studies at two infectious disease conferences last month, but the details have yet to be reviewed by other scientists or published. The drug is a monoclonal antibody, a small molecule that binds to only one substance. In this case, the antibody binds and kills the bacteria in the gut of infected ticks that cause Lyme disease. An antibody has several potential advantages over the previously withdrawn vaccine against Lyme disease, which required three doses over six months to achieve full protection and was only approved for those 15 to 70 years old. Klempner expects an antibody to provide immediate protection and be safe for all ages, including children. To find the drug, the researchers injected mice engineered to produce human antibodies with proteins from Borrelia burgdorferi, the bacteria that causes Lyme disease in North America. Out of 593 human antibodies isolated from the mice, they narrowed the group down to four that are highly potent against B. burgdorferi and two other Borrelia species that cause Lyme disease in Europe. Those final four were then tested in mice bitten by six infected ticks. “All four of them, at a certain dose, provided 100 percent protection compared to an irrelevant antibody,” says Klempner. Finally, the team identified the antibody with the longest circulation time, hoping it will provide at least six months of protection in humans, and are now testing that drug’s safety in animal tissues and organs. Klempner hopes to initiate human clinical trials as early as 2016.
Increase your winter route charges by 35%
Change the way you do WINTER SERVICE! For more information contact your distributor or visit us at Pro-Pell.com
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• Supplies: Residex is a full-line distributor of structural pest and turf products. • Support: We resolve our customers’ toughest technical problems & offer profitable business ideas. • Solutions: Residex is your partner. We have over 101 solutions to help you grow . . . improved sales results, sales training workshops, human resource solutions. . . . just to name a few. • An American owned and operated distributor for over 70 years. Franklin
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rare Beef up your profits with the comprehensive food-handling portfolio from FMC. Effective pest management in food-handling establishments can be a tall order. That’s why FMC assembled a comprehensive portfolio of products designed to help professionals increase profitability. These innovative solutions represent all the ingredients you need for successful pest management, even in the most challenging commercial accounts.
to learn more, visit www.fmcprosolutions.com or contact your FMC Market specialist.
FMC Pest
@FMCpest
FMC Pest
fmcprosolutions.com
Always read and follow label directions. FMC, CB-80, D-Force, EndZone and Mikron are trademarks of FMC Corporation. Purge is a trademark of Amrep IP Holdings, LLC. Transport is a trademark of Nippon Soda Co., LTD. Š2014 FMC Corporation. All rights reserved.
What Is QualityPro QualityPro is an industry program designed to increase professionalism of the industry through self-regulation; stimulate consumer demand through increased confidence and a higher public perception of industry professionalism; create common sense, quality industry standards; and provide marketing opportunities to participating companies by recognizing commitment to excellence and higher performance standards. This is a company, not individual, designation. Reserved as an exclusive NPMA member benefit, this corporate program is designed to separate QualityPro companies from the competition and increase the overall professionalism of the industry. As QualityPro members inform consumers about QualityPro, through the marketing tools provided, you will increase your business. In addition, this program will encourage QualityPro companies to hire smartly, train correctly, and upgrade professionalism through the training and education of service technicians and sales personnel. QualityPro companies are environmentally responsible, and committed to providing consumers with the highest possible service. Built around the four key principles of Business Operations, Consumer Relations, Environmental Stewardship, and Technician Training, the QualityPro certification is designed to be feasible and affordable for every company in the pest management industry. Operators of all sizes from around the country have been involved in the program since its inception, assuring you of the highest quality program.
Why Do You Need QualityPro? The pest management industry needs to raise the bar for quality. Consumers are unsure how to choose a pest management professional. QualityPro makes it easier to select companies by more clearly identifying pest management companies that excel. As a result of these pressures on the industry to stimulate growth in the marketplace, a broad range of industry stakeholders called upon NPMA to organize a program designed to recognize professionalism in the industry. The group asked NPMA to develop a seal of approval for the pest management industry. NPMA set out to determine the feasibility of a QualityPro program and determine whether this type of program would make a difference to consumers, regulators, and the media. Research included discussions with the U.S. Environmental Protection Agency, state pesticide officials, and national media. NPMA also conducted focus groups to discover how consumers would view this program.
For information on this program including the application process please go to:
www.npmaqualitypro.org
Every dollar matters which is why THOR only sells direct. No middleman means lower prices, faster service, and an unmatched level of expertise.
See what buying manufacturer direct can do for your business.
Steve Goscinsky Cell: 203-482-0778 Toll Free: 866-863-7152 sgoscinsky@ensystex.com
ENSYSTEX
866-FOR-THOR FOR-THOR.COM
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53 REGIONAL DRIVE, SUITE 1 CONCORD, NH 03301
PRINT MEDIA EVENTS CONTROLLING INTEREST IS NEPMA’S MEMBER NEWSLETTER
NEPMA.ORG LINKEDIN
WDI INSPECTION REGISTRY EDUCATION EXPRESS SPRING TRAINING FALL TRAINING
NEPMA.ORG 53 REGIONAL DRIVE SUITE 1 CONCORD NH 03301 | (866) 386-3762 | INFO@NEPMA.ORG