How does consulting services firms in China helps startups?
If you think consulting firms are all about the team of experts who make presentations and weave in the recommendations and then leave you alone to do the hard work in order to implement those recommendations, then you are
partially correct. When it is about the big giants who are equipped with specialized staff, the implementation part is left for the organisation; but when it is about the new startups who are already overloaded and understaffed, the consultants provide training to the staff on what needs to be done instead of just announcing what needs to be done. This way, they help the new and small sized businesses to get momentum in the business arena. We tell you how consulting services firms in China are removing pebbles from the path of the budding entrepreneur who have just opened startups: Freelance execution role There was a time when the organizations used to hire employees on the permanent basis. But these days, the organizations are not hiring people for lifetime commitments due to rapid change in the market structure. The consulting firms play the role of professionals and executive as and when the need arises on a freelance basis. Work at all levels of organization The roles which the team of the consulting firms plays is not limited to just the executive level, where they can do studies and analysis of the market trends and guide the organization. Instead, they are providing their specialized services at all levels to get a direct return from investments made in the business. They have no qualms in working at operational level. Communication There was a time when the consulting firms could be contacted only through formal channels of communication, which used to take a lot of time as turnaround time for the queries of the companies to be handled by the consultants. But, now a day, the consulting firms have adopted a customer centric mode of communication and are available to handle queries and doubts of their clients through text, social media messages and phone calls, apart from email. Experts who work
Indeed, the consulting firms harbours experts in various fields. The consultants these days are not just limited to being a specialist or an expert; they make their earnest efforts to prove their capacities. They are the experts who indulge in doing the work, instead of just conveying what should be done and what should not be done. ď Ş Treat startups as customers rather than clients In a consultant-client relationship, the consultant plays the role of an incharge, whereas in the consultant-customer relationship, the consultant takes care of the customer service and customer satisfaction. They are loyal to the needs of their start ups cum customers and make their best possible efforts to give a shape and direction to the company. They even give referrals of the startups to the peer working in the industry. ď Ş Works according to the business model The consulting service partners these days play an adaptive strategy in order to sync with the startups. In case, the startups are following an informal dress code or decision making process, then the consulting firm will adapt itself accordingly instead of acting like an outsider. In case, the members of the startup team are distributed geographically, then the consultants are required to meet the process requirements of the customer rather than expecting the customer to meet theirs.