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Training at NOUV to Nurture the Right Mindset
“The only thing worse than training your employees and having them leave is not training them and having them stay.” At NOUV, we strongly believe that a strong employee training plan is the backbone of our firm. Constant professional development helps us manage the inevitable change and disruption and allows us to be in a position to adapt and transform.
After all, training nurtures the right mindset for change and change is the end result of all true learning.
Why do we push employee training so much? The reasons could be easy to deduct but it’s worth listing them down.
Obviously, training equips us with more skills and knowledge which improves our job performance, we grow personally and professionally which makes us more satisfied at what we do and as a result, our better output enhances our customers’ satisfaction which leads to more customer loyalty.
We also like to think that by offering you constant training, you feel that at NOUV you can find all the opportunities to grow in your profession and that you can achieve more with us.
Every year, we started dedicating two full days to training where we try to cover a lot of topics in relation to AML, compliance and issues that affect every one of us in our work.
In fact, the last such event was held on the 17th of March.
Besides a briefing from Malta Enterprise on the latest available schemes, we also enjoyed a coaching session on the theme of communication amongst different cultures, given NOUV’s workforce becoming increasingly multicultural as well as an informative session on customer engagement.
Although these training sessions are obligatory in nature, I am very happy to see that this effort is being very well received by everyone. I feel that today, the people in this organisation are mature enough to realise the importance of this training which even though valid in terms of Continuous Professional Development, it shows the company’s commitment to making us all better at what we do.
Obviously, it is not just training and hard work. This is why we also dedicate another two days where we all come together to celebrate our collective achievements.
Our summer and Christmas events in fact, serve as platforms from where we communicate how the company is doing and what is focusing on and what our next targets will be. And obviously, we then get together to celebrate.
Morale of the story: more training = more reasons to celebrate!
NOUV Team Building Event