HOSPITALITY PLUS Monthly Magazine For Hotel, Restaurant, Airline, Travel & Tourism Industry
Vol# 11 Issue# 08 August - 2017
PAKISTAN INTERNATIONAL CULINARY FESTIVAL 2017 Emirates Airlines hiring at COTHM Pakistan
Highfield UK and COTHM collaborate on Food Safety Qualifications
French Food Festival at Avari
USAID mango festival at cothm
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t
Net Weigh
1kg D
WHEN
PACKE
Net Weight
500gm WHEN
PACKED
Net Weight
250gm WHEN
PACKED
Net Weight
100gm WHEN
PACKED
HALAL
Jamia Markaz-e-Uloom-e-Islamia Mansoorah, Lahore - PAKISTAN
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CONTENTS Hospitality Plus Vol#11/Issue#08 August 2017
Articles and other write-ups are contributed by different writers. Views published in the magazine do not necessarily reflect the management’s policy.
Price: Rs.200
Reg#1391/20040102
Member CPNE Ahmad Shafiq Chief Editor/Editor Cell: 0321-9484904
Zaheer Ahmad COO 0320-8800555
Samina Ahmad Director Babar Sheikh Managing Editor 0322-9490092
Beenish Mohsin Manager Marketing 0320-8000113
Imtiaz Alam Masood Ali Khan Contributors M. Aamir Kashif Designer/Manager Production Waqas Ali Official Photographer Yaqoob Bhatti Photographer Published by Ahmad Shafiq Printed by Udoos Printing Press 394-Hunza Block, Alama Iqbal Town, Lahore For comments please write to us at: 5-C, Main Gulberg II, Ayesha Saddiqa Road, (Behind EFU House) Jail Road, Lahore Pakistan. Tel: 042-35870012-13, Fax: 042-35755518 Mob: 0320-8000113 UAN: +42 111-113-114 E-mail: office@hospitalityplus.com.pk
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Editor’s Note World Islamic Culinary Society
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COVER STORY Pakistan International Culinary Festival 2017 INTERVIEW Leading Hotelier of Pakistan ARTICLE Tourism Attractions COLLABORATION COTHM-HIGHFIELD UK Collaboration ARTICLE Why Cruises are Great for Families INTERVIEW Hospitality is a Very Unique Profession CONFERENCE Global Training Partners Conference 2017 VISIT COTHM and SLAC ARTICLE The Hotel Room of the Future ARTICLE Hidden Jewels of Lahore
7-14 17-20 21-24 25-26
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MODERN COOKING Chef Muhammad Raees on Modern Cooking
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ARTICLE
45-48
Top 10 Most Expensive Hotels FESTIVAL French Food Festival at Avari Lahore MEETING Hotels and Motels Association CAREER Career Planning Strategies HIRING Bin-Dawood KSA and Emirates UAE at COTHM TOURISM The Rise of Domestic Tourism OPENING Yum in Islamabad ARTICLE Top 10 International Airlines ARTICLE 16 Pakistani Tourist Spots COMPETITION Tastes of Pakistan CULINARY The Beginning of a New Era of Culinary Traditions
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49-50 52 53-55
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56 57-60 61-62 63-64 65-68 69-70 71-74
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FORMATION OF
WORLD ISLAMIC CULINARY SOCIETY
EDITOR’S NOTE
(WICS)
AHMAD SHAFIQ
CHIEF EDITOR
shafiq@cothm.edu.pk
HOSPITALITY PLUS MAGAZINE (MONTHLY PUBLICATION) CHIEF EXECUTIVE OFFICER (CEO ) COLLEGE OF TOURISM & HOTEL MANAGEMENT (COTHM) PAKISTAN & DUBAI COTHM HOSPITALITY FOUNDATION (CHF) COTHM SCHOOL SYSTEM (CSS) COTHM MANPOWER INTERNATIONAL
I
n a recent initiative by the heads of chefs associations of Islamic countries a conference was organized in Istanbul, Turkey. For the first time in history, the idea of forming an international forum to promote cuisine and the culinary traditions of Islamic countries was brought on table and approved with consensus by all the delegates of the conference. Thus, World Islamic Culinary Society (WICS), having it’s headquarter in Istanbul, Turkey, was founded unanimously by 18 Islamic countries. The most important feature of the event was Pakistan’s presence there with complete support from the Chefs’ Association of Pakistan (CAP), represented by the writer as Secretary General of the CAP. Like on many other occasions at international forums, this time again Pakistan played a very vital role in the formation of WICS as a founder member. The leadership of Chefs’ Association of Pakistan has played a significant role in bringing the Islamic countries closer to form WICS. In future, the role of Pakistan will become even more potent in building a strong rapport and goodwill among the Islamic countries by creating opportunities of sharing culinary knowledge and traditions through culinary competitions, exchange programs, seminars and workshops across its member countries. Pakistan’s initiatives in organizing and hosting events as a founder member of WICS will impact the union of Islamic countries in various ways. It will help explore and unfold the culinary traditions imbedded in our culture and lifestyle spanning over centuries and linking with the other Islamic countries. It will help develop and promote friendly ties with the member countries. It will promote travel and tourism from the member countries to Pakistan. The formation of WICS is just the beginning of a new era of culinary arts which will pave way for highlighting, promoting and showcasing centuries old Islamic culinary traditions in front of the world.
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MEMBERSHIPS *Member of American Hotel & Lodging Association (AH &LA), USA * Member of Confederation of Tourism & Hospitality (CTH) UK * Member of the Institute of Commercial Management (ICM) UK *Associate Member of the Institute of Hospitality (IH), UK * Member of EURHODIP The Leading Hotel Schools in Europe *Member of Learn Travel UK *Member of International Center for Business Communication (ICBC) USA *Member of International Federation Pastry Ice Cream Chocolate, *Member of Specialty Coffee Association of Europe (SCAE) UK *Member of The International Hotel School Association (Euhofa), Netherland *Member of Council on Hotels, Restaurants and Institutional Education (CHRIE) USA *Member of World Association of Chefs Societies (WACS) *Accredited 'B LEVEL' Judge of the World Association of Chefs Societies (WACS) * Member of the Executive Board of Hall of Fame Foundation Pakistan * Ex-consultant with the World Bank on tourism in the NWFP, Pakistan *Founder/Secretary General of the Chefs' Association of Pakistan (CAP) *Member of the Governing Body of Lahore Businessmen Association for Rehabilitation of the Disabled (LABARD) *Member of NAVTEC's 'IAG' on hospitality sector, Govt. of Pakistan *Member of Trade Testing Board of TEVTA, Govt. of Punjab * Chairman of the 'Hospitality Sector Skills Committee' of the Lahore Chamber of Commerce & Industry (LCCI) * Member of the Board of Studies of University of Gujrat * Member of Employers' Federation of Pakistan * Member of Pakistan Oversees Employment Promoters' Association (POEPA) * EC Member Pakistan Industrial & Traders Associations Front (PIAF) * Founder/ Secretary General of Lahore Restaurants Association *Member of the Board of Studies of University of Punjab
AWARDS *Lamp of Knowledge Award for an Outstanding International Hospitality Educator, USA, 2014 *The Financial Daily Award (TFD) Best Hotel School of Pakistan, 2014 *Consumer Choice Award (CAP) Best Hotel School of Pakistan, 2014 *Government of Sindh Award - Best Hotel School of Pakistan, 2014 *Chefs' Association of Pakistan Award (CAP) - Best Hotel School of Pakistan, 2010-2014
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PAKISTAN INTERNATIONAL
CULINARY FESTIVAL-2017
A New Era of Family Festivals
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COVER STORY
PICF-2017
P
akistan – Land of the Pure – is rich in heritage, culture, history, lifestyle, tourism destinations and assets, diversity of cuisine, weathers and landscapes; an amalgamation of the richest flavors of life! The true colors of Pakistan blossom on the world horizon in various shapes and forms and mesmerize everyone. Looking at Pakistan in the regional context, it is immensely blessed in terms of all kinds of resources; natural as well as human resources. Time and again, Pakistan's distinct beauty is celebrated, highlighting its true place among the eminent nations of the world. Culinary aspects of Pakistan bear no meager repute. Abundant cultures and cuisines exist from the snow-capped mountains of the North, to the lush green fields of East, beaches and fresh sea produce of the South and vast dessert stretches of the West, filled with the untapped wealth of potential. The China-Pakistan Economic Corridor (CPEC) is a strategic economic initiative that has attracted the world in general and regional countries in particular. CPEC has changed the negative security narrative into an exceedingly positive economic narrative for Pakistan. Pakistan is now on the road to progress and prosperity.
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COVER STORY
The concept of the Pakistan International Culinary Festival 2017 will play a vital role in exploring and developing immense talent of Pakistan for promoting a soft image of the country in the region and globally. The cultural and family festivals in a country reflect the soft image of its nation. It shows the peacefulness, tolerance and resilience of a nation. Pakistan has been facing big challenges of security in the past decade but through the concerted efforts of the government and the military leadership, Pakistan has emerged as a peaceful and trouble-free country in the region. COTHM Pakistan and Dubai, in collaboration with Chefs' Association of Pakistan (CAP) Lahore Restaurant A s s o c i a t i o n ( L R A ) , a n d To p a z Communications (Pvt.) Ltd. marked the beginning of a new era of family festivals in Pakistan. They jointly organized one of its kind Family Festivals, the 'Pakistan Culinary Festival 2016' from December 01 to 04, 2016 at Al-Hamra Cultural Complex, Gaddafi Stadium, Lahore. 'Pakistan Culinary Festival is the brainchild of a thought that the beauty of this nation, its heritage and infinite colors, choicest flavors and unlimited potential, be depicted in a MONTHLY HOSPITALITY PLUS
PICF-2017
manner which is traditional and true to PAKISTAN. This year Pakistan International Culinary Festival (PICF-2017) will take place from November 24th till November 26th. The PICF-2017 is being organized by COTHM the Chefs' Association of Pakistan (CAP), TOPAZ Communications Pvt. Ltd and Lahore Restaurant Association (LRA). Teams from the World Islamic Culinary Society (WICS) and other International teams will participate in the Pakistan Culinary Championship (PICC-2017).The spirit of this festival emanated from the idea of projecting a positive and soft image of Pakistan across the globe. The PICF-2017 will consist of three tiers of culinary competitions ranging from school children to the university students and culminating into the competition among the professional chefs from five star hotels, restaurants, cafes, catering companies and bakery sector. The first Pakistan Culinary Championship 2016 initiated the journey of exploring the unmatched talent of the Pakistani chefs. The cuisine of Pakistan has its own idiosyncrasies and a depth beyond imagination. The culinary championship
provided the chefs to showcase and demonstrate their unique talent and skills to prove that they are no less than any other nation on the map of earth!The crosscutting theme of the festival was to promote the Pakistani cuisine internationally. Launch Press Conference of the Pakistan International Culinary Festival (IPCF) 2017 was held at COTHM. National Women Culinary Team of Pakistan (NWCTP) was also announced during the Press Conference. The festival will feature the top restaurant brands, culinary competitions, cultural performances, live music, magic shows, kids play land, seminars and a host of festivities for families. Such festivals play a vital role in promoting the tourism and bringing huge foreign
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COVER STORY
exchange to the country. Festivals like Gulffood have become major economic contributors to the national exchequer. Mr. Ahmad Shafiq, CEO of COTHM Pakistan & Dubai, said that the key objectives of this festival are to promote food, culture and heritage of Pakistan and develop and project a soft image of Pakistan
PICF-2017
internationally. This festival will be held annually in all major cities of Pakistan, carrying the true spirit of the food culture across Pakistan. Such events, he said, can play a vital role in creating a culture of tolerance and provide people with opportunities to explore the good things happening in Pakistan.
Culinary Festival will play a vital role in exploring and developing immense talent of Pakistan for promoting a soft image of the country in the region and globally.
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COVER STORY
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PICF-2017
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COVER STORY
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COVER STORY
PICF-2017
Main Sponsor
Co-Sponsors
Event Partners
Bahria Orchard-Corporate Office
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LEADING
HOTELIER OF PAKISTAN by Beenish Mohsin
Irshad B. Anjum
Director Operations - Faletti’s Hotel
When did you join the hotel industry and why? I joined this industry in early 70s. Actually we are two brothers, both engineers, but I joined hotel industry. I loved the job and I thought there is a career in it. I joined as a trainee, and then I left for Dubai to work as a cost controller. After that I planned to go to West Germany, Heidelberg, the heart of West Germany. It is a city where Allama Iqbal used to study. When I went there, I did not know German language. So rst of all, I had to learn German language. In the morning, I did German language course and my evening was consumed in dish washing, so as soon as I learnt German language, I got a better job. I became bar tender in a hotel. Then I did my Diploma and later in 1979 left for USA to further study and build may career. I was Director Food and Beverage in Holiday Inn and I became General Manager of the year twice in California. I came to Pakistan Because of my parents and I felt like whatever I learnt in West Germany and United States I should practice in Pakistan. I joined Hashoo Group Hotels and served at various senior management positions. I was serving as Director Operations when I left this group in 2014. I then joined Faletti’s hotel as Director Operations. Your key to success? My key to success is my rm belief in teamwork. I always try my best to give excellent service to my clients, to give excellent service requires hard work,
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My key to success is my firm belief in teamwork
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INTERVIEW
Faletti’s is a very beautiful and one of the oldest hotels of Pakistan, where Quaid-e-Azam used to stay commitment and dedication because I know that the customer is one who is paying our salary. So customers should leave our hotel happily. Any property where I go, I rst of all take care of the staff there, because they are the ones who keep our customers happy. I always treat my customer like “a King” and always provide personalized services. I always create a family-oriented environment in the hotel, so that the staff can work with loyalty and honesty. Mostly, you will nd me on the oor taking care of my customers, getting feedback from them.
years. It will be a ve star hotel.
What are the future plans of Faletti’s Hotel? Any expansion underway? We have a plan for next year InshaAllah. We are going to add 3 towers in this building to erect a 50-storey hotel. That project will be completed in two and a half
What are the challenges that the Paksitani hospitality and tourism industry is facing? By the grace of Almighty, things are getting better now. CPEC is also inuencing our industry positively. The
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hotels are generally doing well; the occupancy rate is high and you nd it difcult to get a room these days. You can see a lot of activity in Lahore. Some good hotel brands are already nearing opening of their new properties in Pakistan. Very soon, our hotel industry will match with Malaysia and Dubai. August - 2017
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INTERVIEW
What qualities make one suitable to serve in the hospitality profession? Very good question. On top of these qualities is a good communication skill. Customers’ expectations are very high nowadays. We try our best to come up to their expectations. One must have a pleasing personality to meet customer expectations. If we go 30 years back when people did not know what the service is, what the room is, but now the customer is very much aware of these services and is quality-conscious. So we have to keep our eye open to ensure the best services.
What are the latest trends in this industry these days? Actually, right now, so many restaurants are coming up like mushrooms. You can see tough competition at the moment which is a healthy sign. People always look for the best and I think we have got so many good restaurants in Lahore. MONTHLY HOSPITALITY PLUS
Whenever we need trained staff we always approach COTHM. Your favorite country? My favorite country is Germany. People there are very hospitable, welldisciplined. It is a very well-organized country, but I have been to Europe, France, Scandinavian countries, Sweden and USA etc. Your favorite cuisine? I love Chinese Cuisine.
Since hotel industry is a very demanding industry and your role is very hectic, how do you manage worklife balance?
How many kids do you have? I have got 3 kids; one son and two daughters. Daughters are married. My son is Assistant Director in NADRA.
You see, working in hotel industry is very sensitive and a very demanding job where you cannot keep everyone happy. We have to go an extra-mile to keep the customer happy because of the increasing competition. It’s not easy to maintain the work-life balance. All you can do is, making effort for achieving this ideal.
What message would you like to give to our readers? I would like to advise the youngsters to love and take great care of their parents. If you want to achieve your goals in life, your parents’ prayers will help you. Right now, there are many challenges and tough competition to survive, so please work hard.
Are you satised with the quality of fresh graduates being trained by the hotel-schools? COTHM is taking a lead in Pakistan and the CEO of COTHM, Mr. Ahmad Shaq, is playing a vital role in this context. He is an asset for this country. What he is going an extra-mile to promote this industry. August - 2017
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THE WORLD’S MOST-VISITED
TOURIST ATTRACTIONS MONTHLY HOSPITALITY PLUS
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Grand Bazaar, Istanbul
Times Square, New York City
Annual Visitors: 91,250,000
Annual Visitors: 50,000,000
Hand-painted ceramics, lanterns, intricately patterned carpets, copperware, gold Byzantine-style jewelry, and more eye-catching products vie for your attention within this 15th-century bazaar’s vaulted walkways. It has since expanded and become increasingly touristy, but locals, too, are among the millions of bargain hunters. To haggle like a pro, lowball your starting offer and don’t be afraid to walk away. And if it all gets overwhelming, break for a succulent doner kebab or strong cup of Turkish coffee.
Tourists ock to New York’s neon heart for the ashing lights, Broadway shows, megastores, and sheer spectacle—including costumed characters eager to pose for photo ops. Pedestrian-only areas with café tables introduced a few years ago have made it easier and more appealing to hang out here. Times Square can even be a convenient, if chaotic, base, thanks to hotels at every price point and easy access to public transportation: subways, rails, buses, and more yellow taxis than you can count.
Union Station, Washington, D.C Meiji Jingu Shrine, Tokyo Annual Visitors: 40,000,000 In 2013, 77 percent of Vegas tourists—30.5 million—chose to stay at hotels right on the four-mile-long Strip. And why not? Roll out of bed and onto the Strip to catch the Bellagio fountains in action, shop, gamble, and, of course, people-watch (which can get especially fun later at night). For a cool new vantage point, hop aboard the High Roller, a 550-foot-tall Ferris wheel that debuted in March 2014. It’s part of Linq, a ashy 300,000-square-foot shopping and entertainment complex by Caesars.
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Annual Visitors: 30,000,000 Tourists ock to New York’s neon heart for the ashing lights, Broadway shows, megastores, and sheer spectacle—including costumed characters eager to pose for photo ops. Pedestrian-only areas with café tables introduced a few years ago have made it easier and more appealing to hang out here. Times Square can even be a convenient, if chaotic, base, thanks to hotels at every price point and easy access to public transportation: subways, rails, buses, and more yellow taxis than you can count.
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Niagara Falls, New York and Ontario
Basilica of Our Lady of Guadalupe, Mexico City
Annual Visitors: 22,000,000
Annual Visitors: 20,000,000
Straddling the border of the U.S. and Canada, three massive waterfalls, together called Niagara Falls, spill about 6 million cubic feet of water—from a maximum vertical drop of 165 feet—every minute. While there are about 500 taller waterfalls in the world, Niagara Falls is spectacular for its sheer power. It’s also more accessible than many major falls, a short ight or drive for millions of regional tourists.
The Old Basilica, begun in the 16th century and completed in 1709, stands in stark contrast to the massive new basilica, designed by the Mexican architect Pedro Ramírez Vázquez, which was built in the mid-1970s and looks like a sports arena. It is, in fact, intended to hold 50,000 people, who come for mass—celebrated several times a day—and to see an image of the Virgin Mary that is said to have appeared on an apron in 1531.
Disney World’s Magic Kingdom, Orlando, FL
Disneyland Park, Anaheim, CA
Annual Visitors: 18,588,000 The Most Magical Place on Earth is high on virtually every family’s to-do list and remains the most-visited theme park on the earth. Expanded Fantasyland now includes the Seven Dwarfs Mine Train family-style roller coaster and a chance to meet Anna and Elsa from the smash-hit Frozen in the Princess Fairytale Hall near Cinderella Castle. Time-tested attractions include the Jungle Cruise and Space Mountain, the daily Disney character parade down Main Street, USA, and a reworks spectacular that lights up the sky many nights.
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Annual Visitors: 16,202,000 Tourists ock to New York’s neon heart for the ashing lights, Broadway shows, megastores, and sheer spectacle—including costumed characters eager to pose for photo ops. Pedestrian-only areas with café tables introduced a few years ago have made it easier and more appealing to hang out here. Times Square can even be a convenient, if chaotic, base, thanks to hotels at every price point and easy access to public transportation: subways, rails, buses, and more yellow taxis than you can count.
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Forbidden City, Beijing Annual Visitors: 15,340,000 It doesn’t have a street address—which is only tting for a place that was once considered the center of the universe. Nowadays, tourists swarm this 178-acre walled compound of opulent halls, gardens, and winged pavilions. Attendance is up by 2.5 million since 2010. It can easily take half a day to explore the grounds, and history buffs will appreciate the self-guided audio tour—or a hired guide.
Golden Gate Park, San Francisco Annual Visitors: 13,000,000 Cascading three miles from the Panhandle down to the Pacic, Golden Gate Park serves as playground and haven for this diverse city. The park’s offerings include museums (the de Young Museum and the Academy of Sciences), botanical wonders (the Conservatory of Flowers, the Japanese Tea Garden, a rhododendron forest, and more than 75,000 trees, among others), sporting elds and courts, playgrounds, and even a small herd of buffalo.
Golden Gate National Balboa Park, San Diego Recreation Area, San Francisco Annual Visitors:12,000,000 to 14,000,000 Annual Visitors: 14,289,12 Beaches, cliffs, hills, forts, and towering redwood trees make up the Golden Gate National Recreation Area, easily accessible from San Francisco. Many visitors come to embrace the outdoors, whether hiking, biking, swimming, birding, riding horses, or whale-watching. But this scenic area is also rich in history and includes landmarks like Alcatraz prison and the Presidio, an 18th-century military post. You can even base yourself within the recreation area; Cavallo Point’s rooms and suites occupy restored turn-of-the-20th-century Colonial Revival buildings that overlook San Francisco Bay.
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Balboa Park’s 1,200 acres form a mini-city with 15 accredited museums, 19 gardens, nine performing arts groups, a miniature railroad, a golf course, tennis courts, lawn bowling, a gymnasium, a historic carousel, and a Super Sonic Samba School. Not to mention the world-famous San Diego Zoo, with three crowd-pleasing giant pandas. Balboa Park also features the Spreckels Organ, whose 4,518 pipes range from the size of a pencil to 32 feet tall.
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COTHM COLLABORATES WITH
HIGHFIELD UK
An insight into Highfield UK and its qualifications “At Highfield we take great pride in having started as a small family business operating from the living room of a 3-bedroom house. We are now the global leader in compliance and work-based learning qualifications, training materials and e-learning, and w i n n e r o f t h e Q u e e n ' s Aw a r d f o r Enterprise. We employ around 250 staff members, offer over 250 individual qualifications and each year our training materials are used by over 2,000,000 learners around the world. We are also proud to work with some of the world's most recognisable companies, including Marks & Spencer, Nestle, Superdrug, Staples and Emirates.
The Beginning Our story began in 1982 when food safety expert Richard Sprenger wrote Hygiene for Management and the Food Hygiene Handbook. These books proved so popular with food safety trainers that Richard, alongside his wife Jayne, decided to form a company named Highfield to sell food safety training materials. This was a huge life-changing decision for the couple, which involved them re-mortgaging their house and Jayne leaving her job in customer services at the National Westminster Bank.
A Family Business COTHM is set to expand horizons of knowledge for the youth of Pakistan. In its new initiative, it has set up the school of Food Safety & Health in collaboration with the most recognized awarding body of the UK for Food Safety & Hygiene qualifications. By signing off with Highfield COTHM has introduced the most desired internationally-recognized Food Safety & Hygiene qualifications in Pakistan. These qualifications are relevant to hotels, restaurant, catering companies, retail, food production, education, government and various other sectors across the country. MONTHLY HOSPITALITY PLUS
Richard and Jayne share an innate understanding of customer service, value and the training market, which helped the business to flourish and set the foundations for the business today. It wasn’t long before Richard and Jayne’s children Jason, Christian and Rebecca wanted to be involved in the business, as from a young age all three would spend time packing deliveries and be involved in discussions ranging from branding to product development. Today Managing Director Christian (who joined in 2002 following a successful career in retail management and marketing) personally heads up the customer service committee and receives all customer service emails and comments. Rebecca, the
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youngest of Richard and Jayne’s children, has also recently joined Highfield as international director.
Rapid Expansion In the 1990s the family made the decision to expand into other compliance areas and started to reinvest the company’s profit into development. This is still their philosophy today and Highfield’s research and development team is proportionally far bigger than most of its competitors. In 1995 the company launched a health and safety range, followed by fire safety, first aid, licensing and security products. The year 2000 was a landmark year for Highfield as the strategy of becoming a ‘one-
stop-shop’ for corporate customers became reality when the company won its first contract with UK retail giant Marks & Spencer. Since this time the relationship has continued to grow and is still very strong today. We have since built incredible relationships with many corporate clients including winning a contract with McDonald’s to provide an innovative customised package for their 15,000 managers.
Highfield Awarding Body for Compliance Formed Our growth even remained strong during the UK recession, and increased dramatically with the launch of Highfield Awarding Body for Compliance. This was driven by our customers asking us to become an awarding organisation. After a great deal of research, a decision was made that this venture was viable and there was the potential to make a significant difference within the industry. In 2007 Jason Sprenger (the current chief executive of Highfield) left his position as a senior solicitor with international law firm Eversheds to drive our application forward with regulatory body Ofqual. In 2008 we MONTHLY HOSPITALITY PLUS
achieved awarding organisation status. Since then Highfield has enjoyed exceptional growth and is now one of the top 10 awarding organisations in the country. Highfield is also a market leader in security, first aid and management level food safety. In 2011 Highfield entered the apprenticeship market and now has an excellent portfolio of qualifications and accompanying Apprenti-kits.
International Expansion
In 2010 the government of Dubai suggested that we open a branch in the UAE. A decision was made to do this, resulting in an office being opened in Dubai - managed by Richard Sprenger. We now have contracts in the UAE with the Dubai Municipality, Dubai Corporation for Ambulance Services (DCAS) and King Abdullah University of Science and Technology (KAUST), along with a number of world leading companies and training centres.
Our Passion is Our Customers While we have come a long way since 1982, we have never forgotten our roots and are fully aware that we could not have achieved the success we have without our valued customer base. We thank you all for your loyalty and for trusting in us, and look forward to continuing our successful partnership with you for many years to come”.
PROGRAMS OF STUDY 1
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Certificate in Food and Nutrition Science
2
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Certificate in Nutrition & Dietitics
3
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HABC Level 1 Award in Food Safety in Catering
4
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HABC Level 1/2 Award in Food Safety for Manufacturing
5
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HABC Level 1/2 Award in Food Safety for Retial
6
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HABC Level 2 Award in Food Safety in Catering
7
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HABC Level 3 Award in Supervising Food Safety in Catering
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HABC Level 3 Award in Food Safety Supervision for Manufacturing
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HABC Level 3 Award in Food Safety Supervision for Retial
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HABC Level 4 Award Managing Food Safety in Catering
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HABC Level 4 Award in Food Safety Management for Manufacturing (QCF)
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HABC Level 3 Award in Developing a Postive Food Safety Culture
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5 REASONS WHY CRUISES ARE GREAT FOR FAMILIES
By Travel Weekly Asia
With food, activities, accommodation and transportation all for a set price, cruises can be great way to holiday for families.
H
ave you ever wondered why so many families return home raving about booking their next cruise adventure? Choosing a holiday especially for multi-generational travel can be tough, but cruises are increasingly bridging these differences, thanks to these floating destinations that are decked out with more facilities and fun-packed itineraries than ever before.
1. Tr a v e l W i t h o u t Wo r r i e s ; Unpack Only Once
Cruises can be a relaxing way to travel, especially for large families. MONTHLY HOSPITALITY PLUS
On a cruise, you unpack just once – or more if there are kids coming along. After that, you are freed from any potential logistical nightmares even as you cruise from city to island. Gone are the days of booking tickets across multiple transport options, having to keep any eye on the train schedules, or lugging cumbersome luggage down cobblestoned streets. Kids might also appreciate the convenience of settling into one room for the duration of a long holiday, while the adults awake to the beauty of a new location each day.
Exciting shore excursions await when you cruise with Costa Cruises. Photo Credit: Costa Cruises
2. See The World – In Your Home Away from Home
A cruise is easily one of the best ways to explore the furthest and most exotic lands, since ships usually call at major cities and
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offer tours with English-speaking guides. Cruises also offer the advantage of covering more ground than via land or air, especially with diverse itineraries that match the needs of today’s modern families.
as Parade at Sea, cabaret, Italian opera and dance nights. Best part: You and your family will also get to be a part of Carnival of Venice, a famous festival in Venice, which has consistently been well-received by past cruisers.
Costa Cruises, for instance, offers 700 cruises every year, disembarking from 69 ports around the world to 250 destinations. In addition, guides uent in various languages are readily available to ease passengers into new environments. Notable itineraries include the recently launched Costa neoRomantica, which is set to cruise around Japan, South Korea and Russia from April to October 2017. The cruise line will also be the rst international cruise line to cruise Sokcho, South Korea this year.
No more fretting over how to keep your kids occupied. Photo Credit: Costa Cruises
Your little ones will never feel bored with myriad kid-friendly activities onboard. Photo Credit: Costa Cruises
Costa Fortuna is also known as ‘Museum at Sea’. Photo Credit: Costa Cruises
Onboard, guests also enjoy Costa Cruises’ unmistakable “Italy at Sea” experience, where each ship delivers a unique avour – think Costa Fortuna’s showcase of 4,800 art masterpieces or when ancient Rome comes alive on Costa Serena. As the only Italian cruise homeported in Asia, translations into local languages, as well as native-speaking staff, and special touches such as meals served with chopsticks help Asian passengers feel right at home. 3.
Savvy ones might even score promotions with selected cruise operators, and still others who offer discounted or free kids’ fares such as Costa Cruises – where children under 13 years old get to cruise for free when sharing cabins with two paying adults. Simply take a quick check on Costa Cruises websites (www.costaasia.com), or reach out to its friendly call centre executives (+86 (21) 5351 9509 / info-pao@costa.it) to discover the offers and accompanying terms and conditions. 4.
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Endless Dining Options
Sample the authentic taste of Italy onboard Costa Cruises. Photo Credit: Costa Cruises
There’s something for everyone onboard these ‘oating destinations’. Photo Credit: Costa Cruises
Cruises provide a fantastic solution for those with tight budgets, because your vacation dollar guarantees nearly everything you’ll need for a fantastic trip: meals, accommodation, full use of facilities, transport, and of course, entertainment. With Costa Cruises, which was awarded ‘Best Cruise Line – Entertainment’ by Travel Weekly Asia last year, you will be ensured a regular line-up of exciting programmes such
5.
Fun for the Whole Family
Your All-Inclusive Holiday
So much to see, do and eat during a cruise. Photo Credit: Costa Cruises
At Costa Cruises, professionally trained staff will entertain with activities suitable for young guests, ages three and up to 17 years old. Most ships have a Squok Club, which welcomes with the latest video and party games, plus the unique opportunity to turn little girls into a princess for a day, or for young men to step into the shoes of ‘Captain In Training’ for a nominal fee. Parents may even take advantage of late-night hours in the kids’ clubs to sneak in a romantic candlelit dinner for two.
Cruising works particularly well for multigenerational families. Within this safe and contained environment, it is possible for grandparents, parents and kids to entertain themselves with different activities in the day, before convening for a short traipse off the ship, or for a family dinner in the dining halls. This frees everyone to pursue his or her own pocket of privacy, without sacricing on bonding time.
Sample the authentic taste of Italy onboard Costa Cruises. Photo Credit: Costa Cruises Sample the authentic taste of Italy onboard Costa Cruises. Photo Credit: Costa Cruises No cruise is complete without the luxury of all-day dining, and for Costa Cruises, its signature is denitely in honouring the Italian avour. Themed dinners such as Carnival of Venice and the Italian Night special menu are a popular hit across the eet, where the recently restyled Costa neoRomantica even offers up Italian wine and cheese pairing sessions, authentic woodred pizzas, and ice-cold gelatos. Local menus are readily available should Asian guests yearn for a taste of home.
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INTERVIEW
Mr. Muhammad Arif Chaudhry.
HOSPITALITY IS VERY UNIQUE PROFESSION
Director Food & Beverages, AVARI Lahore
Please share your experiences as to how you started your career. Well, the time when I started my career, there was hardly any established hospitality education institute in Pakistan so not only me but most of the hospitality bigwigs of that era used to land in the profession without any formal hospitality studies and so did I. My personal enthusiasm for the profession was developed when I realized that hotel were the center of all the high prole happenings. Also whenever Pakistani or any international cricket team stayed at a local hotels I used to go there and loved watching them closely. And that star-studded glamourous environment attracted me to the hospitality career and after some hardcore struggle I succeeded to join the Food & Beverage Department of Pearl Continental Lahore as a trainee. MONTHLY HOSPITALITY PLUS
How many years have you spent in this eld and what motivated you throughout your career in this eld? Altogether, my hospitality career spread across over 25 years working with renowned local & international hospitality brands like; Marriott, Hilton International, InterContinental, Holiday Inn, Pearl Continentals, Avari and the very prestigious Organizing Committee of the Asian Games. Talking about motivation, it has always been varying at each stage of my professional career like for instance; in the beginning when I was a trainee I used to idealize my F&B Manager Mr. Shakeel Ahmad and like him my passion was to be the head of the Food & Beverage Department. And in order to accomplish that desire I was motivated to improve my hospitality education and technicalities of the trade. By the time I was
the restaurant manager, I really wanted to have an international exposure and that took me to the Hilton International in Middle East. Currently, being the head of the largest department of the hotel, my ultimate motivation is be the General Manager of prestigious property and I am pretty sure to get the opportunity in near future so my motivation keep switching with time. Tell us something about the major challenges of the Hospitality industry these days in Pakistan? Keeping in view the Pakistan perspective, our single biggest challenge has been the security situation in the country which fortunately is improving rapidly and remarkably and today our country is much safer & secure. But unfortunately this positive development is not being spread widely & effectively so it is
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INTERVIEW
I believe that hospitality is all about having a truly generous, friendly nature and desire of serving others. the responsibility of all the stakeholders especially all the media to market this improvement inside and outside Pakistan so that the trust & condence of the business community could be restored. The other major challenge our hospitality facing is the modernization of our operating systems which are too manual currently. We are living an era when globally this industry has literally gone Hi-Tech and rapidly moving further whereas we are still clinging to the past and relying on manual operations and record keeping systems which is a severe lack on our part and keeping us behind the rest of the world when it comes to competing with them. So there is need to initiate revolutionary measures to incorporate broader data based computerized operating systems in the hospitality industry which will help us initiating the comparative evaluations with corrective solutions. Do you nd good human resource available here? Are there any challenges that you face while hiring people? Individually, our people undoubtedly are the hardest working people and with the availability of some world class hospitality institutes, their professional education is also at par with the latest requirements. But same time the local human resource is lacking the on job training & exposure opportunities while completing their hospitality studies. This leads to a nerve-wrecking exercise for the organizations to go through very basis orientation before putting a newly hired personal into work. So our hospitality institutes must take actions to incorporate much more practical real time training along with the theory which could create a win-win opportunities both for potential candidates to resume jobs right after their colleges and also the organizations to secure ready to work human recourses. This will also prepare our students to have better likelihoods in the international job market and effectively compete with the other countries. What do you look for when hiring a candidate? Well it is a million dollar thought which makes a new candidate to steer through the very demanding and tricky job interviews. Despite the fact that relevant education & personality are two most desired qualities we should look for before even shortlisting the candidate, my personal preference is to look for a right passion in the candidate with a positive attitude. Understand the fact that hospitality is a very unique profession which is both rewarding and challenging. You must have the passion to work with people and for people and possess the nature of serving others. One could always improve his/ her education & skill but the passion and attitude always come from deep inside and not very easy to inculcate articially. This profession is very demanding. You have to work extensively for extra hours. How do you maintain this work-life balance because your personal life tends to get ignored generally? There are wealth of hospitality professionals labelling the hospitality jobs as very demanding and I principally tend to agree but personally I am not convinced at all to interpret the long hours as hard work or a smart answer to the demands. Actually, it does not matter how many more hours you spend at work, they cannot guaranty efciency and success. One of the modern working strategy for today’s executives is to be better organized and productive in less possible time. In order to concentrate well at workplace, it is very important to enjoy a happy and smooth personal life as well which is very much possible by putting in place the core management principals of planning, organizing, MONTHLY HOSPITALITY PLUS
prioritizing & scheduling. And by following these strategies, I have accomplished a perfect balance between my professional & personal life. Any advice for the youngsters who are aspiring to join the hospitality industry? I believe that hospitality is all about having a truly generous, friendly nature and desire of serving others. Understand the fact that undoubtedly the hospitality is a fascinating & glamorous profession with exciting opportunities locally & globally but same time it is very demanding and challenging. A challenge to work with various kinds of people, challenge of being ready for the last minutes changes, being ready to work very hard, work in odd hours and days. It is a career about constantly striving to look for innovating ideas which could positively surprise both the customers and the competitors. So all the students who are interested to undertake hospitality as a career must do the self-evaluation about having these characteristics and if you have them, you are absolutely prepared to take up these challenges. Now the whole world is your platform and “here you go” to showcase your natural talent and enjoy unlimited opportunities which an ideal professional life could possibly offer.
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Global Training Partners Conference 2017 Colombo, Sri Lanka
PARTNERING TOGETHER FOR A NEW AGE OF LEARNING
T
he IATA Global Training Partner Conference has designed to continue its engagement with IATA Training Partners worldwide, strengthen partnerships, and better understand their needs. The conference provided a platform to jointly discuss how IATA can work together more effectively, share best practices from respective markets, and exchange ideas on MONTHLY HOSPITALITY PLUS
emerging trends and opportunities in the travel and tourism, airport, ground operations, security and cargo areas. SriLankan Aviation College ofcials and the delegates of IATA Global Training Partner Conference 2017 SriLankan Airlines and the SriLankan Aviation College (SLAC) placed Sri Lanka rmly in the center of the international air
travel industry’s focus, with the successful hosting of the industry’s premier annual training-oriented event, the IATA Global Training Partner Conference 2017 in Colombo for the rst time. More than 150 delegates from 50 countries participated in the conference, which is organized each year by the International Air Transport Association (IATA). Mr. Zaheer
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From Left to right: Mr. ANDALEEB AHMED, Manager, Training Partnership
Mr. IVICA KOVACIC, Head, Training and Business Development
Mr. GURJIT GILL, Manager, Training Partners and Business Development
Ahmad (COO) COTHM International participated in the event and represented COTHM as an Authorized Training Centre (ATC) of IATA in Pakistan. Important topics of discussion at the threeday conference at the Hotel Cinnamon Grand Colombo from May 15-17 included Major Developments in Global Airline Training; The Future Outlook of the Industry; Role of MONTHLY HOSPITALITY PLUS
Social Media in Airline Training; Use of Virtual Reality; Changes in Global Tourism; and IATA’s Initiatives for the Industry. Deputy Minister of State Enterprise Development Mr. Eran Wickramarathne was the Chief Guest at the conference. Guests of Honor included SriLankan Airlines Chairman Ajith Dias, and the CEO of the National Carrier Captain Suren Ratwatte,
who was also the keynote speaker. The conference included a gala dinner and awards ceremony, and participants also enjoyed tours of Colombo and Kandy with a visit to the Pinnawela Millennium Elephant Foundation.
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A POTENTIAL BUSINESS EDUCATIONAL PARTNERSHIP
COTHM & SLAC
An Ofcial Visit to SriLankan Aviation College (SLAC) Colombo, Sri Lanka
S
riLankan Aviation College (SLAC), the training arm of SriLankan Airlines, is ranked by the International Air Transport Association (IATA) as one of the top ten aviation industry training centers in the world and is a Regional Training Partner of IATA. SriLankan Aviation College is the most comprehensive private-sector training facility in the island. Adhering to world class standards maintained by SriLankan Airlines, accredited by IATA, International Air Transport Association, Montréal, Canada as a Leading Authorized Training Centre for providing training solutions for the region. SriLankan Aviation College is an institution committed to delivering a career-focused, innovative and comprehensive portfolio of aviation training courses, which prepare students for their professional and personal success. With over 34 years of experience in aviation training in international standards, SLAC aims to provide top graded training by working closely with airlines, identifying key areas of MONTHLY HOSPITALITY PLUS
development and providing students with invaluable hands on experience. Mr. Ahmad Shaq, CEO, COTHM Pakistan & Dubai visited SLAC to evolve a professional partnership. On this occasion Mr. Primal De S i l v a , G e n e r a l M a n a g e r, SriLankan Aviation College warmly welcomed to Mr. Ahmad Shaq and orientated him to live facilities provided at training center. He had also experienced a ight simulator of AirBus-A320 by SriLankan Airlines. During the ofcial meeting with SLAC management, Mr. Ahmad Shaq, shared his idea for Potential Business Educational Partnership between COTHM & SLAC for the travel & tourism courses that will be offered at COTHM’s schools including ‘ N a t i o n a l C e r t i c a t e i n Av i a t i o n Management’, ‘National Diploma in Aviation Management’ and ‘Airport Passenger Handling’ programs. Mr. Primal De Silva, General Manager, SriLankan Aviation College, said that “SLAC is already
expanding its services to clients in the aviation industry throughout Asia, the Middle East and Africa, and the collaboration to offer our programs in their native countries is yet another milestone.” Mr Ahmad Shaq CEO COTHM Pakistan & Dubai expressed his gratitude for warm hospitality by SLAC ofcials and reafrmed his commitment and support to SLAC towards a successful business expansion in Aviation Industry.
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THE HOTEL ROOM OF THE FUTURE By Abdulrahman Jogbojogbo
Take a spin back to 1950, and you’ll be sure to find a well written and animated article on the subject – the hotel room of the future. It’s an interesting subject for players in the hotel space, a culmination of unhinged literary creativity, and fairly logical projections based on the trends and technology of the day.
M
ore than ever, hoteliers will in the future strive to offer unique and personalised experiences to the guest, and to immerse him in an environment that is closest to his ideal throughout his stay. The changes and advancements in the hotel business have always been driven by this quest, and with technology, the leverage is greatly increased. In the hotel business, there is such a race towards automation and robotics that in a couple of decades from now, hotels are expected to re-introduce human concierges and attendants. This will be in a bid to revive the personal touch that will be missing from a lot of service provisions. One can hence expect, that the stoic, friendly, discreet, and polite hotel attendant will be a character that is re-introduced after robot butlers become less popular.
Window panes will be transformed into a gateway to the guests imagined destinations – a stretch of the Sahara, or the heart of the Amazon… The walls will change colours through light to match the guest’s mood and temperament. The boring mirror will be transformed to an interactive surface through which guests can input room commands or access the internet. The guest is expected to be immersed into a realistic augmented environment where theme-specific ambient sounds, smells and feel are programmed to his taste.
It’s not all bad news for technology however, as it’s expected that technology drives augmented reality which in turn drives seamless guest-specific customisations. The hotel will eventually evolve past one block of rooms with similar themes into a grouping of less dependent room units that are differently customised on an as-needed basis to have themes and settings required by the guest.
The gym experience should also be affected as rooms are even today, being merged with the gym. Simple set-ups like the treadmill or the workout bike can be coupled with augmented reality to provide outdoor-like experiences for the guest as they exercise – a walk, jog, or run through Thames Park, Central Park or the Harbour of Sydney – all from atop a mechanical contraption.
Interactions that guests traditionally have with rooms are driven by sight, smell, and touch. In the future, these interactions will be redefined with at least a fourth added – sound.
The bed. This is the single most important and prominent feature of any hotel room. One imagines that in years to come, the science of levitation is fully mastered and that guests will be treated to resting on floating masses of
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warmth and softness, with an ever so gentle rock now and then as guests retire for the day. Voice control, a novelty of sorts today, will tomorrow be a norm. All functions and room settings that are typically controlled by a button or a tap will be controlled hands-free in tomorrow’s hotel room, all with a voice command or two. Already, Starwood line of hotels such as Sheraton Hotel, and Le Meridien Resort are already experimenting with this feature. Several other impressive and guest centric features that revolve around technology will define the future of the hotel room. All the advancements will be geared towards making the guest king, a customer to be tended to and fêted on one hand, a guest who knows what he wants and is unafraid to take charge on the other hand. It will be all about the guest, giving them control, providing him impeccable services, and customising every aspect of his stay to the closest that technology’s complex algorithms will allow.
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HIDDEN
JEWELS OF LAHORE PART- II
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unday being a regular ‘working’ day for our cycling group of young professionals – with this abe old hand alongside – we proceeded on our second tour to discover some lesser known monuments of the Mughal era. This time the destination was Mughalpura, a locale that carries its name after the Mughal nobility and aristocracy of Lahore which had set up an exclusive residential estate, replete with gardens, mosques and tombs. We shall use the GT Road as a loose dividing line between Begumpura in the north, and Mughalpura to the south, to differentiate between the two locales
Enigma of a Strange Tomb Starting from the Shalimar Link Road intersection with the GT Road, and heading west, we stopped after exactly 2.6-km MONTHLY HOSPITALITY PLUS
by Kaiser Tufail and easily spotted a domed tomb just south of the road, inside a fenced enclosure. The dilapidated state of the tomb was deplorable, though the fascinating architectural elements of what remained were worth a brief scrutiny. But first, we had to settle who is the actual occupant of the tomb. That the mandarins at the
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On the whole, the tomb has an overbearing appearance, which must have been softened somewhat by Kashi-kari mosaic tiles, remnants of which are visible in some portions of the dome
Department of Archaeology are clueless, can be confirmed by the display of two conflicting information boards at the entrance. One of them claims it to be the tomb of Buddhu, a brick-maker who lived in the mid-seventeenth century; the other board says that it is the resting place of the wife of Khan-e-Dauran Bahadur Nusrat Jang, a favoured noble of Emperor Shah Jahan. For want of her maiden name, we shall call the lady Nusrat Begum for this discourse. While Buddhu’s influence to be able to muster a plot of land amidst the prized estates of the Mughal nobility must seem outlandish, his having left a fortune for the construction of a grandiose tomb is equally incredible. His nearby brick kiln (Buddhu ka ava), whose remains can still be seen, could have led to the erroneous association with ‘Buddhu’s tomb’.
Khan’s real name was Khawaja Sabir. One wouldn’t be surprised if the Railways employees yet again re-purpose the tombshrine in the name of one more Khawaja! The much ado about Nusrat Begum’s tomb occupancy is less significant, I thought, than its architectural composition which needs attention. Square in shape, the main chamber is constructed in massive brick masonry, with an arched opening flanked by two recessed arched panels on all four sides, creating a baradari effect. The low dome rests on a high circular drum, which in turn rests on a short octagonal base,
resulting in a gradual ‘smoothening over’ from the main square structure upwards. On the whole, the tomb has an overbearing appearance, which must have been softened somewhat by Kashi-kari mosaic tiles, remnants of which are visible in some portions of the dome.
Ali Mardan Khan’s Tomb Backtracking about one kilometre from Nusrat Begum’s tomb, we turned right, heading south on Wheatman Road (corrupted to ‘Wehtmun’ by the Punjabis). After about half a kilometre, we came across two boards alongside a wall, indicating Ali Mardan Khan’s tomb and the nearby Hamid Shah Qari’s shrine. A steel gate opened into a strange narrow vestibule with an iron lattice
Khan-e-Dauran Bahadur Nusrat Jang was a favourite amir in Shah Jahan’s court, having gained the goodwill of the emperor for suppressing a rebellion in Deccan. He died in 1659 and was buried in a tomb which lies 1.5-km to the south-east of his wife’s tomb. Since his own tomb lies squarely in Pakistan Railways lands and is not accessible to the public, some people have further added to the mystery by assuming Nusrat Begum’s tomb to be that of her husband’s. Intriguingly, a second grave in the begum’s tomb brings this riddle to a head. Not yet done, the enigma gets really knotty when we learn that Khan-e-Dauran’s own tomb has been re-purposed as a mosque and a shrine by employees of the Railways under the name of Khawaja Hasan’s, though the MONTHLY HOSPITALITY PLUS
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supported, the bigger outer dome could be built with ease. Better acoustics (for mosques and cathedrals) was an added bonus. The smaller and relatively flatter inner dome also simplified ceiling artwork. About a hundred metres north of the tomb is an utterly dilapidated gateway to the funerary garden, that once existed. It has remnants of Kashi-kari mosaic work, and is quite similar to the one at the Gulabi Bagh Gateway in Begumpura. The designer of the ‘Versailles of Punjab’ as Shalimar Gardens have been called, deserved a better-kept tomb complex, we thought.
Nawab Bahadur Khan Kokaltash's Tomb Going along the Canal Bank Road, past Zaman Park and Royal Palm Golf Course, when a road from Garhi Shahu (left side) is intercepted, a large domed structure can be picked up over the left shoulder. A simpler map location would place it just outside the Railways Carriage Factory, at the southern limit of Mughalpura. Arriving at our destination in a swarm of over a score cyclists, and with the neighbourhood in complete awe, we went through our usual motions of photography and a bit of adventure. Some clambered up secret staircases and discovered another double-shelled dome, while others explored for a roof, all 400 metres of the way. A chowkidar, who had done us a special favour to let us in on a Sunday (closed to public), welcomed us heartily, for we had coordinated earlier and had promised to be good to him. Ali Mardan Khan was a Persian Governor of Kandahar who became a turncoat to his master, Shah Safi I of Persia, after having been bribed handsomely by Emperor Shah Jahan in 1638. Ali Mardan quickly found favour in the new court as Amir-al-Umara, and was granted governorship of Kashmir and Punjab. He is best known for his engineering skills in various public works, including a canal running from River Ravi to Shalimar Gardens, and a similar canal in Shahjahanabad, Delhi. He died in 1657 and was buried in the tomb that he had built for his mother.
high drum in Timurid style. We discovered a remarkable double-shelled feature of the dome when one of the youngsters called us from somewhere above. We followed his calls, climbing up a special stairway, which took us to the top of the inner dome. There we stood in the dark and dingy gap between the two domes, much like school children who had discovered a secret passage to a treasure trove. We were surprised to see candles, a prayer mat, and knotted ribbons on a streamer, and wondered if these were signs of transition to a shrine. Indeed, the subterranean chamber of the tomb which houses the grave, had been treated as a shrine – as well as a potsmoking den – by unscrupulous characters, the chowkidar revealed, which is why entry to the public has been restricted.
The tomb is an imposing structure, with an octagonal main chamber, with eight arched, deep-set alcoves, all opening to the interior. Atop the corners of the octagon once stood Rajasthani chhatris, of which only two survive. The dome stands on a
Keen to know more about double-shelled domes, I later learnt that these were a construction compulsion for large domes, in which the inner dome was constructed first, allowing the supporting framework and trusses to be placed on top of it. Thus
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The tomb is octagonal in shape, with eight deep-set alcoves, each having an entrance arch at the ground level, and another arched opening at the upper level the upper floor galleries full of graffiti that Pakistanis must always bless their imaginary beloveds with. The occupant of the tomb carries a longwinded title viz, Khan-e-Jahan Nawab Bahadur Zafar Jang Kokaltash. He found favour with Emperor Aurangzeb for capturing his recalcitrant brother Prince Dara Shikoh, who was promptly executed for heresy. Bahadur Khan was then put in charge of Deccan to bring matters under control there. He also served as Governor of Punjab. He died in 1697. He is often confused with another Khan-e-Jahan, a nobleman in Emperor Akbar’s court. The tomb is octagonal in shape, with eight deep-set alcoves, each having an entrance arch at the ground level, and another arched opening at the upper level. The brick tomb is bereft of any outward embellishment, though pigeon holes all over the building suggest a marble facing, since removed by, who else but, the Sikhs! The dome is slightly higher pitched, with an inverted lotus finial on top, giving it a more sinuous appearance than the classic Timurid ones that we had seen earlier. The historian S M Latif wrote in 1892, that the tomb was “surmounted by turrets with cupolas�, none of which exist today. He also mentions that the tomb was used as a theatre for the British military officers, when the adjacent Mian Mir locale was established as a cantonment. We noted that the two noblemen Khan-eDauran and Khan-e-Jahan were essentially loyalists to their emperors, while Ali Mardan Khan did great public service to the Lahorites. In a fund-constrained regime, it is the latter whose tomb deserves major renovation, while the other two tombs could do with simple preservation, for the time being.
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School of
Travel, Tourism & Airline Management Programs of Study 1: Diploma in Air Ticketing & Reservation Systems - IATA (DATRS) (3 MONTHS) Min. Eligibility Intermediate/O & A Levels
2: Global Distribution System Fares & Ticketing- IATA (GDSFT) (3 MONTHS) Min. Eligibility: Intermediate/O & A Levels OR Equivalent NOTE: Fully completed DATRS from COTHM or Qualify the Entrance test for GDSFT
3: Foundation in Travel & Tourism Diploma - IATA (FTTD) (6MONTHS) Min. Eligibility: Intermediate/O & A Levels OR Equivalent NOTE: Fully completed DATRS from COTHM or Qualify the Entrance test for FTTD
4: Post Graduate Diploma in International Travel & Tourism Advisor (PGDITTA) IATA (6 MONTHS) Min. Eligibility Graduates/Masters (BBA/MBA)
5: Graduate Diploma in Professional Airline Management - IATA (GDPAM) (1-YEAR) Min. Eligibility: Intermediate/O & A Levels OR Equivalent
6: Advance Diploma in Professional Airline Management (ADPAM) (6 MONTHS) Min. Eligibility: Intermediate/O & A Levels OR Equivalent
MAIN CAMPUS: 5-C, Main Gulberg II, Ayesha Saddiqa Road, Jail Road, Lahore-Pakistan. UAN: +92-42 111-113-114 Tel: +92-42-35870012-13, 35875851 Mob: 0302-4090092 Fax: +92-42-35755518 - Email:info@cothm.edu.pk Facebook: cothmpakistan
JOHAR TOWN CAMPUS: 10-B, Iqbal Avenue, Near Shoukat Khanum, Johar Town, Lahore Tel: +92-42-35184023/24/25 Email: info.jt@cothm.edu.pk Facebook: cothmjohartown KARACHI 0336-2226846
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FAISALABAD
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ADMISSIONS OPEN DEADLINE 27TH MAY 2017
COTHM... making its mark in Travel & Tourism Training! All the courses offered by COTHM are unique & professionally-designed to meet global challenges & local market needs.
The world is a book, and those who do not travel read only one page
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CHEF MUHAMMAD RAEES ON
MODERN COOKING
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TOP 10 MOST
EXPENSIVE HOTELS IN THE WORLD
Discover the most expensive hotels in the world and see how much it costs to spend a night as a millionaire.
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1. Lover’s Deep, St. Lucia $150,000 Per Night
3. Hotel Cala Di Volpi, Italy $45,000 Per Night
The ultimate and most expensive overnight room is not quite a hotel, it is in fact a submarine. It comes with a full crew which takes you to the depths of the ocean for a peaceful nights sleep. Not only do you get awesome views of marine life but after a night in this room you will have had the opportunity to join the mile-low club.
The Cala di Volpi is situated on the island of Sardinia and has all you would expect from a Mediterranean resort. The Presidential Suite features a private swimming pool, a tness center, and a solarium, because after you have spent so much on this room why would you want to go out into the sunshine.
2. Hotel President Wilson, Geneva $65,000 Per Night
4. Raj Palace, India $45,000 Per Night
The Royal Penthouse Suite at this hotel is claimed to be the largest and most luxurious hotel suite in the world. It features 12 marble bathrooms, its own gym, a billiards table and a Steinway grand piano in case you fancy playing a little tune. It also has stunning panoramic views of the alps, with all the windows being bullet proof so you can admire the view with the peaceful knowledge that nobody can shoot you.
The Maharaja’s Pavilion is the most expensive Presidential Suites at the Raj. It is a four oor apartment with the rst oor being for your staff who may be going on vacation with you. Long time ago the Maharaja used to live here and so the apartment is lavishly decorated.
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5. Grand Resort Lagonissi, Greece $40,000 Per Night The Grand Resort Lagonissi doesn’t have a price list but it is estimated to cost around the 40k mark. For this price you get the usual heated indoor pool, gym, private butler and chauffeured driven limo. The resort also has various spas and a Shopping assistance and guide in case you need help spending all your well earned cash.
7. The Four Seasons, New York City $30,000 Per Night Staying at the Ty Warner Penthouse at the Four Seasons will set you back 30k dollars but what do you get for your bucks. A heated toilet seat and the chance to sleep in a bed above everybody else in New York. Also you get a butler, a chauffeured driven Rolls Royce and if you feel like working there is also a personal trainer on hand.
6. Laucala Island Resort, Fiji $40,000 Per Night This resort is one of the best exotic places you can stay. It is owned by Dietrick Mateschitz who also happens to be the owner of Red Bull and the only way you can spend a night here is by ofcial invite from Dietrick. The resort offers activities such as snorkeling, water skiing, horseback riding and golf. Windsurng, kitesurng, kayaking and jetskis are also available.
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8. Hotel Plaza Athenee, Paris $30,000 Per Night On the fth oor of the Hotel Plaza Athenee is the largest and most expensive suite in Paris. It overlooks the romantic city and has an amazing view of the Eiffel Tower. This luxury suite features French Regency furniture and other glamorous antiques.
10. The Lanesborough, London $13,000 Per Night The Lanesborough is a 5 star hotel that prides itself more on luxury than amenities. Each of the 93 guest rooms has it’s own private butler who is on call 24 hours a day. Many famous celebrities, politicians and even royalty have stayed at this hotel. While this hotel lacks in facilities it does have a great view of Buckingham Palace.
9. The Connaught Hotel, London $24,000 Per Night The Connaught Hotel is located in Mayfair and is London’s most expensive hotel. Like the Lanesborough each room has it’s own butler but it is larger boasting 121 rooms and 2 restaurants. This hotel is very rened and features traditional English styling.
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AVARI LAHORE CELEBRATES THE
FRENCH FOOD FESTIVAL By: Arif Chaudhry
F
rance is the largest country in the European Union and the most popular tourist destination with some 84 million visitors each year. France is famous for fashion, perfumes, music, the most influential writers and a century old tour de France. France is also known for its wines, cheese produce of staggering one billion ton each year and last but not the least, centuries old French gastronomy which has recently been awarded the UNESCO heritage status. French National Day is celebrated on 14th of July each year and with that connection the Embassy of France in Pakistan hosted a prestigious reception in the honour of the Lahorites on 7th of July 2017 at Avari Lahore. In conjunction with the occasion, the Avari Lahore also celebrated a 10-day long French Food Festival at its signature Kim’s Restaurant. The Festival was inaugurated by Her Excellency, the Ambassador of France, Mrs. Martine Dorance jointly with the Cluster General Manager Av a r i H o t e l s , M r. G r a n t Raubenheimer. The Director of Food MONTHLY HOSPITALITY PLUS
& Beverage Mr. Arif Chaudhry & Director Business Development Mr. Aamir Altaf were also present on the occasion. At this marvellous festival, all the staff were clad in traditional French uniforms welcoming the diners in a French way; “Bienvenue au Festival de la cuisine Française, monsieur”, welcome to the French Food Festival. The entire restaurant and the adjacent lobby were decorated with authentic French props such as; French flags, posters of French lifestyle and famous attractions and French city directional road signs together with world renowned monuments. The entrance of the Kim’s restaurant was converted into the famous Arc de Triomphe which glorifies the glamorous Shanzelize Street as well as a giant replica of Eifel Tower which literally transformed the whole venue into a mini France. The overall atmosphere was so French that one feel like following, “Quand en France faire comme le font les Français”, When in France, do like the French do. Talking to a large number of print &
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electronic media after the inauguration, H.E. Mrs. Dorance said that French and Pakistanis are common in many way as we both are found of good food and I personally like Pakistani cuisine and today the Avari chefs have done a wonderful job by showcasing genuine French food. She termed the food varieties and display as very French and booked a dinner for her entourage from the Embassy and other dignitaries. She also appreciated the initiative of Avari Lahore management for organizing such a wonderful festival at an ideal time. Cluster General Manager Mr. Grant explained that at Avari Lahore, we have a reputation of conducting various types of activities to captivate our esteemed diners and the core idea of holding this festival was the fact that the French Embassy traditionally hold their annual National Day reception at our hotel so we came up with the thought of offering them something exclusive and unique by doing it in conjunction with their National Day celebrations. It is an established fact that most of the modern day cuisines are based on French gastronomy so there is no better way to indulge our own MONTHLY HOSPITALITY PLUS
esteemed diners than with the exclusivity of the French taste. France is famous for cheeses and we have displayed an abundance of varieties on the buffet along with the choice seafood such as muscles and prawns and best of all is the live carving of Filet de Bœuf en Croûte with delicious Madère sauce. Altogether, the French Food Festival showcased not only the authentic French gastronomy but also provided an opportunity to have a close look at French life and culture and Lahorites will surely cherish this refreshing experience for a long long time.
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R
“ ” offers an excellent and affordable collection of ‘Gift Sets of Cutlery’. These ‘Gift Packs’ are an ideal souvenir for occasions such as Wedding, House warming, Eid, Birthday, Business delegation and other special events or just to say ‘Thank you’ to someone. You may have your personalized message printed/ inscribed inside the gift box.
R R
R
26 Pcs Cutlery Set (6 Persons)
36 Pcs Cutlery Set (8 Persons)
52 Pcs Cutlery Set (12 Persons)
34 Pcs Cutlery Set (6 Persons) 50 Pcs Cutlery Set (6 Persons) 62 Pcs Cutlery Set (6 Persons)
46 Pcs Cutlery Set (8 Persons) 66 Pcs Cutlery Set (8 Persons) 80 Pcs Cutlery Set (8 Persons)
68 Pcs Cutlery Set (12 Persons) 100 Pcs Cutlery Set (12 Persons) 124 Pcs Cutlery Set (12 Persons)
R
R
R R
R
2/3 Pcs Service Set
R
14/18/28 Pcs Pastry Set
10/12/20 Pcs Soup Set
13/17/26 Pcs Ice Cream Set
3 Pcs Baby Set
13/17/25 Pcs Bar B.Q. Set
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Hotels & Motels Association Meeting at Islamabad
A meeting under the chair of President Hotels and Motels Association slamabad/ Rawalpindi and Northern Areas M Akram Farid held in which oďŹƒce bearers and members participated.
P
resident apprised the members that hotel and hospitality industry is passing through very crucial and important phase of the serving history.
owners in accessing the deducted amounts by withholding agents. Systems of tax collection should be simple and free of errors. President M Akram Farid said that concerned authorities CDA, Sue Gas and others are creating hurdles in business by conducting raids, sealing as well as threatening statements. He said that Standard Operating Procedures (SOP) for food safety and hygiene are being drafted by the members and soon would be submitted with the
relevant government departments for approval. Hamid Subhani, General Secretary told the association that tariff on the utilities are very high, in the name of LNG rate revised Rs. 600 to Rs. 1050 per MM BTU By Sui Northern Gas Limited was not viable and irrational. He maintained that income tax rates of companies operating in hotel industry must be rationalized for providing ease of doing business policies.
He said that incumbent Government has not paid heed towards the vital industry which responsible for job creation and bringing foreign exchange but due to criminal negligence of the authority concerned and terror factor has lost vigor and potential from the vibrant service industry. Mian Naeem Afzal, Finance Secretary has lamented that advance tax on functions severally affected the industry (Insertion of section 236 D by virtue of Finance Act 2013). He maintained that taxes on banquets are too high as 16 % GST+ 5% slapped to the industry. The Federal Board of Revenue (FBR) portal should facilitate the hotel
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By: Usama Ahmed
CAREER PLANNING STRATEGIES AND THE FUTURE OF
HOSPITALITY MANAGEMENT STUDENTS
T
he latest research conducted by WTTC concluded that the travel and tourism industry contributes 10.2% of global GDP and it is still growing. According to the World Tourism and Travel Council, the hospitality industry is responsible for one out of every ten jobs worldwide. This industry generates the most number of employments in the world and supports 292 million people on the planet by creating jobs for them. The hospitality industry of Pakistan is growing at an admirable rate. Gone is the time when becoming a doctor or an engineer were the only options for Pakistani students. MONTHLY HOSPITALITY PLUS
With time, Pakistan’s hospitality industry has progressed immensely, reaching the new milestones. This evolution became even more rapid with the announcement of CPEC. Every day a new idea appears or a ve-star luxury hotel opens its doors for skilled labor.
Overview of Hospitality Management Program Do you ever nd yourself questioning about the factors that make up a certain hotel or eating experience enjoyable? Think of the pleasant time you have had while eating at a restaurant or staying in a hotel? Which aspect
of their services made your time the best? Whether it is a hotel’s friendly environment, exceptional customer service, impeccable management or the scrumptious food, there are several factors that contribute to a memorable hotel experience altogether. If this is something that captures your interest instantly, consider establishing your career in Hospitality Management. Hospitality management program prepares students to manage or direct all the hospitality operations in a systematic manner. It enables students to supervise
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travel arrangements, promotions, and facilities while acting as general managers of hospitality operations. Depending upon a candidate’s interest, there are different concentrations within the majors including
Skills Required To Excel a Career in Hospitality Management If you opt a career in hospitality management, you will be meeting new people constantly, therefore, people skills are quite essential to have a successful career in this major. A career in hospitality will lead to frequent interaction with foreign travelers as well. Dealing with different kind of people in a gracious and courteous manner while responding to complaints and meeting requests is something you will be required to do. Ever new day, you will be on your toes with unique issues and for that creativity and ability to make quick decisions is necessary.
Career Opportunities for Graduates of Hospitality Management With a degree in Hospitality Management, new doors of possibilities open up for the graduates. You can become a general manager in a travel, hotel or restaurant business. The tourism and hospitality industry has a sea of fun and inspiring career opportunities. From being a front ofce manager on a high-end cruise to hiring staff for the food and beverages management of a resort, the possibilities are endless.
1.
Front Ofce Careers
• • • •
As the rst ofce environment plays a huge role in building any hotel’s impression, therefore the role of a front ofce manager is extremely important. They can ensure the return of the guests by creating a satisfying experience for them.
•
Supervising and training the staff of the Front Ofce
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Back Ofce careers provide vital support to hotels. These jobs may not generate direct revenue for the business but, they are the backbone of any hotel business. Back ofce careers include HR, Accounting, Maintenance, I.T etc. Without the back ofce employees, the hotel would not be able to run properly. The front ofce is directly dependent on the back ofce to function in an effective way. Therefore, it cannot be said that front ofce jobs are better than the back ofce jobs or vice versa. Here are a few more career opportunities for hospitality management graduates.
1. Food & Beverage Management
Critical Skills of a Front Ofce Manager The skills that are extremely crucial are: • Exceptional communication skills and diplomacy • A front ofce manager should be a multitasker and should know how to manage tasks and time according to the priority • Leadership skills • Capable of performing under pressure A front Ofce manager works in the guestfacing portion of hospitality therefore, they are required to facilitate or connect with people all the time.
Earning Potential and Job Opportunities Think you are a people-pleaser with the capability of giving attention to every small detail? Then, you are going to love the front ofce job. The services of a Front Ofce Manager are required anywhere that has guests checking in. With the boom in the hotel industry, there are several job oppor tunities availab le locally and internationally for the front ofce managers. The earning potential may vary from an individual’s abilities or it depends on the establishment that you are managing. However, the earning potential is fairly higher and could be as decent as PKR 35,000/month in a luxury hotel.
2. The front ofce is the place where guests come into contact with the hotel and its staff for the rst time. The task of a Front Ofce Manager is to make sure that everything runs smoothly and effectively to maintain the rst impression of the hotel as remarkable. The Front Ofce Manager is responsible for the following tasks:
Making sure that the front desk provides a warm, professional and friendly welcome for guests Making arrangements for staff scheduling Dealing with guests in a pleasant and respectful manner Providing a link between General manager and staff members
Back Ofce Careers
This career requires excellent analytical and social skills. Responsibilities include: • Hiring new staff • Ordering product • Balancing prot and loss sheets
2.
Training and Development
Training is the perfect career for a person who loves to share his/her expertise with others in an impactful technique. If you want to excel your career as a trainer, you need to keep yourself updated with the latest development and trends in the hospitality sector. Trainers are often required to travel to various hotels, in order to train the staff on site.
3.
Event Manager
A graduate degree in hospitality management makes you capable of managing and planning a big event successfully from the scratch. Whether you are required to make
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of advice to your clients if you do not have enough exposure. Whether it is hotels, restaurants or travel industry, once you become an expert in your eld then you can provide guidance to your clients.
3.
Start Your Own Business
arrangements for a concert, a music festival, a fundraising event for an NGO, a political reception or a friendly dinner, the life of an event manager is full of unique challenges.
4.
Marketing, Sales & Media
Once you set your foot in the hospitality industry, you can create whatever you dream with sheer determination. From opening a unique restaurant in your favorite city to offering consultancy for restaurant and traveling purposes, you can start your own business and can thrive without a doubt. The sky is the limit. With an intense eld experience, good business skills, and creative ideas, you can start your own company and can achieve
great milestones. A graduate diploma in hospitality industry helps in the growth of micro-entrepreneurs as well.
Comparison of Hospitality Management with Other Career Programs Do you think you have what it takes? There is a high demand of competent individuals in the hospitality industry in both local and international market. As compared to the other degree programs including BBA, MBA, B.E, the graduates of the hospitality industry are fairly lesser especially in Pakistan and this is one of the main reasons that there are a higher number of jobs available for candidates who are graduates in the hospitality industry. Studying for a GDHM course (Graduate Diploma in Hospitality Management) from COTHM enables you to gain advanced insights into the hospitality and tourism industry. COTHM, the college of tourism and hospitality management provides students the opportunity to excel within the eld and accomplish their career in one of the most exciting and charismatic degree programs. The students who graduate from COTHM benet from the variety of internship opportunities in the eld of tourism and hotel management.
Without a doubt, marketing is the keystone of any business. It does not only help in improving brand awareness but also increases prots ultimately. In this fast paced industry, if you want to secure a position in the marketing department of any hotel industry, you need to have natural sales abilities. Responsibilities include: • Exceptional communication skills at all levels • Ability to ‘close a deal’ • An understanding of marketing mediums and budgets
5.
Consultant
To work as a consultant, a base of experience is a must. You cannot give appropriate pieces MONTHLY HOSPITALITY PLUS
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BIN-DAWOOD GROUP KSA AND EMIRATES AIRLINES UAE HIRING COTHM PASS OUTS
Top international companies engage COTHM Pakistan & Dubai for finding human resources solutions for themselves. In a recent drive for selecting quality human recourse, the Chairman of Bin-Dawood Group of Companies Kingdome of Saudi Arabia visited COTHM head office in Lahore for selecting experienced chefs and qualified students of COTHM to work in the hospitality division of their supermarkets across KSA. Similarly, Emirates Airlines Catering Division delegation had thorough interviewing sessions at COTHM Head Office to hunt right talent for their airlines catering operations in the UAE.
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TOURISM‌A POTENTIAL GAME CHANGER FOR PAK ECONOMY THE RISE OF
DOMESTIC TOURISM‌. THE ROAD TO INTERNATIONAL TOURISM
By: Babar Sheikh
T
ourism is a growing industry in Pakistan. With more and more foreign investment and funding over the last few years, Pakistan has built its major road and air networks to cater mass movements of cargo and inter-city travel. Roads have been developed by several consultants from the Northern Areas all the way down to the Port of Karachi. However, it is important to note that the government has not been able to take the tourism market seriously within Pakistan. Pakistan is home to a diverse number of tourist attractions. The good news is, after a long time, the domestic tourism has witnessed an amazing activity which is indicative of the revival of domestic tourism in the country. Over the last few years there is an incremental increase in traveling of families to the northern region of Pakistan. Interestingly, they come from all parts of Pakistan. According to government sources, northern parts of the country including Murree, Nathiyagali, Ayubia, Bhurban Patriata, Abbottabad, Swat, Naran, Kaghan, Shogran, Rawalkot, Nelum Valley, Leepa and GilgitBaltistan have been witnessing a unique surge in domestic tourism over the last couple of years. MONTHLY HOSPITALITY PLUS
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business activity will increase manifold and this will bring a huge number of foreigners to our country. The rise of domestic tourism in Pakistan is the harbinger of international tourism in Pakistan. The government and the stakeholders of the private sector must get ready to welcome it!
The obvious reason for the growth of tourism is the gradually improving law and order situation in the country. The control on incidents of terrorism is a key factor that has led to encouraging people to leave their homes and spend their leisure time in hilly areas. The domestic tourism always plays as a catalyst to pave way for the international tourism. It builds trust amongst the international tourists and invites them to join the domestic tourists. Now that the law and order situation in the country is under control and the foreign investment is pouring in, the
PAK-CHINA ECONOMIC CORRIDOR AND PROSPECTS OF
TOURISM REVIVAL IN PAKISTAN by: Aftab-ur-Rehman Rana
Tourism is a diverse sector, which during the past decades, has gained the position of a leading industry in the world. Despite occasional shocks, tourism has shown virtually uninterrupted growth. International tourist arrivals have increased from 25 million globally in 1950 to 1.2 billion in 2015. Likewise in 2015, it brought about a direct review of US$ 1.5 trillion in the global economy and accounted for 10 percent of global GDP. Being associated with multiple subsectors like transportation, hotels, restaurants, tourist shops, MONTHLY HOSPITALITY PLUS
travel guides, tour operators, etc., the sector has a very signiď€ cant role to play in enhancing the economic activity and creating employment opportunities in tourist areas. Travel and Tourism also acts as a bridge for bringing people from different cultures and traditions together; and thus serves as a powerful vehicle for increasing global harmony and peace. From the prospect of Pakistan it can be a massive source of earning as our country possess top class tourist attractions from stunning Himalayan peaks, beautiful lakes, scenic valleys, rich
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If I am not exaggerating, this unique rail route along the Karakorum Highway has great potential to become one of the top 10 rail journeys in the world because of the incredible landscape value of this region culture, centuries old civilizations, vast deserts, golden beaches of Makran to all the other natural and manmade attractions. But unfortunately Pakistan’s tourism potential has largely been untapped and no serious attention has been paid by concerned authorities to make it a major engine of economic growth for the country. Ironically, government of Pakistan has totally ignored this sector and now Pakistan is almost a forgotten destination on the world tourism map. Pakistan lacks the good policies and government backing which might help bring
the tourism industry back on its feet. On top of this the tourism industry in Pakistan has been facing continues wrath of instable law and order situation as a result of post 9/11 wave of terrorism. The mega project of Pak-China Economic Corridor between the two friendly countries which has been envisaged as a game changer by most of our economic experts also has enormous potential to revive Pakistan’s ailing tourism industry. The multi-billion dollar MONTHLY HOSPITALITY PLUS
joint venture will include road and rail link passing through the mighty Karakorum and Himalayas in the northern Pakistan. This modern road and rail link will not only help in boosting the trade and industrial activity in the region but will also help in boosting tourism in Pakistan, especially in Gilgit-Baltistan, Khyber Pakhtunkhwa and coastal areas of Baluchistan.
This road and rail route will pass through the most spectacular mountain ranges where we have world renowned high mountain peaks, long glaciers and beautiful valleys. The improved accessibility created through this modern road and rail network will also help to attract large number of tourists from across the globe and especially from China which already has achieved the position of No.1 in outbound tourism market in the world with over 70 million Chinese traveling abroad each year. If I am not exaggerating, this unique rail route along the Karakorum Highway has great potential to become one of the top 10 rail journeys in the world because of the incredible landscape value of this region. In July 2006, China inaugurated similar railway link between Mainland China with Lahasa spanning over 1956 km including nearly 1000 km at an altitude of over 4000 meters. This railway line has brought huge economic beneď€ ts to both Qingahi and Tibet and has become a major tourist attraction from its very beginning. In 2011, the railway line saw a record high of tourist number of 10 million compare with 1.8 million
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in 2006 when it was inaugurated. Similarly the railway link between China and Pakistan passing through the mighty Karakorum will deantly attract millions of foreign and domestic tourists. While planning this rail link our government should also pay special attention to develop the areas along the route with the tourism point of view. In order to fully materialize the great potential of Pak-China Economic Corridor, the
government should integrate the development of tourism related infrastructure along this route in the overall development plan. Tourist destinations in Gilgit-Baltistan, KPK, Punjab, Sindh and coastal areas of Baluchistan should be especially focused in the near future development agenda to take the load of future high ow of foreign tourists who will enter Pakistan through this scenic route via China. The popular tourism products such as adventure tourism, heritage MONTHLY HOSPITALITY PLUS
private sector and foreign investment. Special attention should also be given to ensure improved law and order situation in the region to ensure to safety of tourists.
tourism, cultural tourism, Buddhist pilgrimage tourism, nature tourism need to be developed keeping in view the suitability along this route by effectively engaging the
What we need here is a good national tourism policy and full government backing. The government should prioritize tourism as a leading sector of Pakistan’s economy and help bring tourism industry back on its feet. Although terrorism has been attributed as one of the major cause of decline of tourism in Pakistan but we can easily defeat terrorism with tourism by creating income and employment generation opportunities for the insolvent people of far ung areas of Khyber Pakhtunkhwa, Gilgit-Baltistan and coastal areas of Baluchistan where there are limited other industries and business opportunities to support their livelihoods. By developing tourism industry, other small and medium enterprise activity such as hotels, restaurants, transport, handicrafts, shopping, local recreational spots and local entrepreneurs get simultaneously boosted up and it create thousands of new jobs for unskilled and skilled workforce. Far-reaching policy measures would need to be adopted by federal as well as provincial governments, so that the tourists who were scared away due to the terrorist activities may be attracted back to revive the tourism industry in Pakistan. Although in the post 18th Amendment scenario tourism is now a provincial subject but creation of a National Tourism Council at federal level by involving stakeholders from public and private sectors from all regions is the key to enhance coordination, international cooperation and to create harmony on the matters of common interest for the development and promotion of tourism on sustainable lines.
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YUM OPENED IN ISLAMABAD
T
he cream of restaurants from Lahore is gradually seeping into the culinary map of the twin cities. English Tea House – the most recent addition to the capital – has been welcomed with open arms, and customers have been rolling in since day one. What started off a few years ago as a small café in Lahore has evolved into a popular restaurant, known for its lip-smacking Italian and continental platters. In Islamabad, the restaurant is located in Rana Market, Sector F-7. It seems a lot of thought has gone into planning the architecture. The twostorey red-bricked structure has teal window and door frames. A stunning garden trails the right side, and provides a satisfying view from an neighboring sunroom. Customers can also enjoy the outdoor seating area once the weather gets better. In the evening, the café is lit up by warm yellow lights, making the atmosphere cozy. There is also an in-house bakery, serving all kinds of delicacies to keep the visitors satisfied. The Store houses MONTHLY HOSPITALITY PLUS
recommendation. Grilled, tender chicken breast fillets sit over a special full-flavored, tamarind-studded sauce.
over 40 varieties of traditional and exotic sweets.
Lady Smith’s Choice Burger was one of my favorites’ on the menu. The charcoal grilled chicken, turkey bacon, cheddar cheese, sauté onion rings and jalapenos went together perfectly.
There is a wide array of options on the menu. To start off, the Chicken Alfredo Pasta is deliciously rich and creamy, a little hot, but balanced with freshness from the sautéed chicken slivers, crispy on the edges and bulbously meaty in the centre. The Double Deck Steak is appetizing and evenly cooked, with a nice charred finish, and topped with a dense jalapeno sauce. Grilled Moroccan Chicken, as the name indicates, is inspired by the bold flavors’, smoky aromas, and varied textures of Moroccan cuisine. C h i c k e n K a t r o i s t h e c h e f ’s
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THE TOP 10
INTERNATIONAL
AIRLINES
T
hanks to a strong U.S. dollar and highly discounted airfares, more travelers than ever are going overseas — and discovering the joys of flying on Asia- and Middle East–based airlines. With economy cabins that offer far more amenities and comfort than many of their U.S. counterparts, these airlines score highly with our readers for their roomy seats, high-quality menus, and luxurious premium-cabin amenities. So it's no surprise that eight out of the top 10 international airlines in this year's World's Best Awards hail from these regions. Every year for the World's Best Awards survey, Travel + Leisure asks readers to weigh in on travel experiences around the globe — to share their opinions on the top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more. In the airlines category, readers rated carriers on cabin comfort, service, food, customer service, and value.
In response to the recent travel ban on electronic devices on board U.S.-bound flights originating in the Middle East, both Emirates and Qatar Airways, which ranked Nos. 2 and 3, respectively (as they have for the past two years), found a work-around to let passengers gate-check laptops and other devices, allowing them to continue working while waiting to board the flight. It's just one example of how they continue to deliver best-in-class customer service. And earlier this year, Qatar announced a completely new business-class cabin with double beds and quad seating, which will be rolled out this summer on select routes, with more coming later this year. "If you wish to travel in style, this is the airline to fly with," said one reader. Added another of Qatar's business class: "The service is impeccable, and the choice of wines, champagne, and after-dinner drinks is superb." Cathay Pacific Airways, which appears this year at No. 4, continues to expand service to
Christopher Tkaczyk
the U.S., with more daily routes from Hong Kong to San Francisco and Boston. One reader found premium economy, which has its own discrete section, to be "a very nice surprise, with good food and excellent service." Coming in just behind at No. 5, Japan Airlines also has a dedicated premium-economy section, offering seats that have reading lights and multiple meal services that cater to both Japanese and Western palettes. "We traveled in premium economy and were very comfortable," wrote K. Firth. "A lovely airline with wonderful flight attendants." Who took top honors in this highly competitive category? A big congratulations to Singapore Airlines, the only company that has been rated No. 1 in its category for all 22 years of the World's Best survey. Read below to see more on this brand, and the list of other international carriers that have won accolades from our readers.
1. Singapore Airlines
Score: 90.56
2. Emirates
Score: 90.24
3. Qatar Airways
6. Virgin Atlantic
Score: 85.42
7. Air New Zealand
Score: 85.34
8. Korean Air
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These winners will fly you to all corners of the globe in premium comfort.
Score: 87.22
4. Cathay Pacific Airways Score: 86.11
5. Japan Airlines (JAL)
Score: 85.58
Score: 85.08
9. All Nippon Airways (ANA) Score: 84.54
10. Eva Air
Score: 84.32
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PAKISTANI TOURIST SPOTS
YOU MUST VISIT
W
henever we think of Pakistan, all that comes to our mind is terrorism, extremism, sectarianism, corruption, load shedding and inflation but despite all these issues, we immensely love our country. Amidst all the chaos we have forgotten the beauty of our landscape. Pakistan is full of breathtaking locations which will make you fall in love with this country all over again. If you are a tourist or love travelling then you must compile a list of places you plan to visit next year. Dawn.com frequently publishes pictures of stunning tourist spots and historic places of Pakistan to highlight the positive image of the country and to generate awareness among the people. Here are 16 destinations from our list which you must visit in 2016. Your experience would be, indeed, unforgettable:
1. Naltar Valley Naltar is famous for its colourful lakes, it is situated at a drive of 2.5 hours from Gilgit. World’s tastiest potatoes are cultivated here. Covered with pine trees, this valley doesn’t seem to be a part of this world. If you really want to experience paradise in this world, you should visit Naltar at least once. This place will make you fall in love with it.
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2. Neelum Valley, Azad Kashmir Opposite to the Keran sector of Indian-held Kashmir. From the Chella Bandi Bridge – just north of Azaad Kashmir’s capital Muzaffarabad – to Tau Butt, a valley stretches out for 240 kilometres; it is known as the Neelum Valley (literally, the Blue Gem Valley). Neelum is one of the most beautiful valleys of Azaad Kashmir, and it hosts several brooks, freshwater streams, forests, lush green mountains, and a river. Here, you see cataracts falling down the mountains; their milky-white waters flowing over the roads and splashing against the rocks, before commingling with the muddy waters of River Neelum.
3. Shangrila resort, Skardu In the extreme north of Pakistan, Skardu the central valley of Gilgit-Baltistan, is an epitome of beauty, serenity and wilderness. After Jaglot on the Karakoram Highway, a narrow road turns towards Skardu. During the seven-hour journey, one is greeted with several streams, springs, and the hospitality of the local people. After crossing the old wooden bridge built over the River Indus, one reaches Shangrila, a paradise on earth for tourists. It is a famous tourist spot in Skardu, which is about 25 minutes away by drive. Restaurant in Shangrila rest house is highlight of this place, which is built in the structure of an aircraft.
4. Gojal Valley The Gojal Valley borders China and Afghanistan, with its border meeting the Chinese border at Khunjerab — 15,397 feet above sea level — and remains covered with snow all year long. In the north west, there is Chiporsun, whose border touches the Wakhan region of Afghanistan. Wakhan is about six square miles in area, after which starts Tajikistan. The Karakoram Highway which connects Pakistan to China also passes through Gojal Valley and enters China at Khunjerab.
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5. Deosai Plains Deosai is located on the boundary of Karakoram and the western Himalayas, and at no point it is less than 4000 meters above sea level. It remains covered with snow for 8 months. The rest of the year, it hosts a range of beautiful flowers of all hues and colours, but not a single tree is found in this plateau spread over 3000 sq. km. Sheosar lake is also part of this. This lake is one of the highest lakes in the world. The deep blue water, with snow-covered mountains in backdrop, and greenery with wild flowers in foreground offer such a view in summers, that one is left amused for the rest of his life.
6. Rama Meadow Just a little ahead of Rama Village, which is 11 kilometres from Astore, is a beautiful and serene plain called Rama Meadow. If you ever happen to find yourself in plain, ice-cold and milk-white water flowing in streams, sheep and cows grazing in peace, pine trees, Chongra’s ice-covered peak in background, and Nanga Parbat’s southern ridge is in view, then you are probably in Rama Meadow.
7. Paye Shogran had seen an influx of tourists, who trampled over its beauty, leaving it jaded. Siri Paye, nonetheless, still retains its strong attraction for tourists as a green plateau on top of the Hindu Kush. Engulfed in clouds and fog more often than not, it entices many as a rendezvous which allows one to observe Nature play peek-a-boo. Here, you see numerous small ponds filled with freshwater, meet horse-riders wandering about, and smell wild yellow flowers blooming everywhere. With the Makra Peak set as a backdrop, the beauty of the Siri Paye meadows comes to life.
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8. Ayun and Bamburet Valley Ayun district is a village of Chitral. Located 12 kilometres south of the city at the confluence of the River Bamburet . There are no words to describe the beauty of the mountains surrounding the village. Beyond Ayun valley is Bamburet Valley, it is one of the three Kalash valleys. Bamburet is nearly two-hour journey from Chitral. Locals trace their roots to Alexander the Great and Greece. Bamburet valley is a picturesque valley with lush greenery and mountains that give you a sense of calm and solitude.
9. White Palace Swat White Palace Marghazar is the only breathtaking location in the Swat district that’s situated at a distance of around 12 km from the city of Mingora. Not only do tourists visit Marghazar for its natural beauty and pleasant weather but also to visit the historic White Palace (1941), built during the era of Swat state. After the White Palace was constructed on the directives of the founder of modern Swat state, Miangul Abdul Wadood also known as Badshah Sahab, Marghazar became the capital of Swat state during summer season. Even today, after seven decades, White Palace remains an attraction for tourists.The Palace doesn’t just look beautiful in summer; even during winter it remains enchanting especially after snowfall. Also read: Swat's White Palace: Cut from the same stone as the Taj Mahal
10-Ranikot Fort Ranikot, with a circumference of about 26 km, is the largest fort in the world. However, this has not been enough to convince the authorities to develop it as a major tourist attraction. This fort is easily accessible from Karachi through the National Highway. After departing from Karachi, head to Dadu through on the Indus Highway. The road is in excellent condition. It's an hour-long journey to San, the home of Sindhi nationalist, GM Syed. A little further from the town there comes a diversion. A rusty board announces that Ranikot is some 30 km away. Even though the road is in pathetic condition, the distance can be covered in 30 to 40 minutes.
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WINNERS OF
“TASTES OF PAKISTAN”
P
unjab Halal Development Agency (PHDA) conducted the 6th International Halal Conference and Exhibition 2017 at Falettis Hotel, Lahore in collaboration with COTHM and K&Ns. The objective of this annual expo was promoting Modern Pakistani Cuisine. Live Intercollege Cooking Competitions for females were conducted during the exhibition, with the title “Tastes of Pakistan”. Students from COTHM Johar town campus, COTHM Main Campus, COTHM Faisalabad and COTHM Gujranwala, competed in professional category and from other colleges and universities also participated in amateur category in the LIVE cooking competition. Students from University of Education, University of Central Punjab, Kinnaird College, College of Home Economics, University of South Asia, LUMS, UVAS and UMT won bronze, silver and gold medals. Certication Ceremony for the winners of the LIVE Cooking Competitions, was held at COTHM. Dr. Hamid Jalil, Executive Member Technical, (PHDA), graced the occasion along with Mr. Ahmad Shaq, CEO COTHM Pakistan & Dubai. They awarded certicates and cash prizes to the winners. Mr. Ahmad Shaq highlighted efforts of the Punjab Halal Development Agency in creating awareness about Halal foods. He said, COTHM is always committed to providing young female chefs with the opportunities to express their culinary talent through organizing such healthy competitions.
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THE BEGINNING OF A NEW ERA OF
CULINARY TRADITIONS
W
orld Islamic Culinary Society (WICS) has been formed with collaboration of 18 Islamic Countries at Istanbul, Turkey. The founder countries are Azerbaijan, Bangladesh, BosniaHerzegovina, Morocco, Gambia, Kazakhstan, Qatar, Kyrgyzstan, Lebanon, Maldives, Egypt, Nigeria, Uzbekistan, Pakistan, Singapore, Tunusia, Turkey and Jordan. Malaysia and Saudi Arabia have also joined in later. The head ofce of WICS is located in Istanbul, Turkey. The rst key ofce bearers of WICS are as follows; President: Mr. Gökhan Tufan (Turkey) Vice President: Mr. Tahir Amiraslanov (Azerbaijan) Secretary General: Mr. Ali Noaman Traboulsi (Lebanon) Treasurer: Mr. Alexander Tregubenko (Kazakhstan)
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association. WICS will work on that and help them to form new chefs or culinary associations in those countries and thus developing and enhancing a bigger network of WICS in future all over the world.
The main objectives of WICS are building synergy between the Muslim chefs, forming new culinary trends, fostering Islamic Cuisine Culture, working on Halal Food, competitions, organizing festivals and gastronomic events etc. The sensitive subject is Islamophobia for the WICS. Islam is the religion which rmly believes in peace, tolerance and brotherhood. Islam forbids the defeatism and terrorism. WICS is against Islamophobia and will foster a culture of peace and brotherhood around the world. There are around 60 Islamic Country in the world but approximate 50% of them do not have any chefs or culinary
WICS will work in collaboration with Organization of Islamic Cooperation (OIC) and World Halal Council (WHC) to organize international events. Besides such initiatives, WICS will also take the responsibility on organizing charity events worldwide. The leadership of Chefs’ Association of Pakistan has played a signicant role in bringing the Islamic countries closer to form WICS. In future, the role of Pakistan will become even more potent in building a strong rapport and goodwill among the Islamic countries by creating opportunities of sharing culinary knowledge and traditions through culinary competitions, exchange programs, seminars and workshops across its member countries.
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ADMISSIONS
OPEN
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BE AN INTERNATIONAL
HOTELIER
WORK & TRAVEL GLOBALLY
90%+ Employment ratio within 6 months of graduation
73
ONLY
new Hospitality, Travel & Tourism jobs by 2022
Institute in Pakistan having dedicated international placement office in Dubai
The
Million
School of Hospitality Management 1 Graduate Diploma in Hospitality & Tourism Management 14-Months + 4-Months Internship,(Entry Level: Intermediate)
2 Postgraduate Diploma in Hospitality & Tourism Management 6-Months (1-Semester) (Entry Level: Bachelor’s / Master’s)
3 Graduate Diploma in Hospitality & Tourism Management 14-Months + 4-Months Internship,(Entry Level: Intermediate)
4
(UK) (UK) (USA) (USA)
5 Postgraduate Diploma in Hospitality & Tourism Management 6-Months (2-Semesters) (Entry Level: Bachelor’s / Master’s)
6 Professional Distance Learning Certification
(USA) (USA)
3-12 Months (Entry Level: Matric to Master’s)
International Hospitality Qualifications Exclusively Offered by COTHM MAIN CAMPUS: 5-C, Main Gulberg II, Ayesha Saddiqa Road, Jail Road, Lahore. UAN: 042 111-113-114 Tel: 042-35870012-13, 35875851 Mob: 0302-4090092 Email:info@cothm.edu.pk COTHM JOHAR TOWN: 10-B, Iqbal Avenue, Near Shoukat Khanum, Johar Town, Lahore Tel: 042-35184023/24/25 Mob: 0337-4922993 Email: info.jt@cothm.edu.pk Facebook: cothmjohartown COTHM MULTAN: 278-B, Gulgasht Colony, Bosan Road Multan. Tel:+92 -61-6511735/36 Mob: +92-300-8639014 E-Mail:infomultan@cothm.edu.pk Facebook: cothmmultan COTHM FAISALABAD: 35 Y Faizan e Madina road, Madina Town, opposite Mujahid Hospital, Susan Road, Faisalabad Tel: 041 8401351, 041 8401352, 041 8401353 COTHM SAHIWAL: 925-B Farid Town, Sahiwal Tel: +92-40-4270046 Mob: +92-321-1110045/46 E-mail: info.shw@cothm.edu.pk Facebook: cothmsahiwal COTHM KARACHI : G-4/A, block-17, Gulshan-e-Iqbal (Behind National Stadium) Karachi, Tel:+92-21-34824155/56 Mob: +92-336-2226846 E-Mail:infokarachi@cothm.edu.pk Facebook: cothmkarachi COTHM ISLAMABAD: House No. 14 Sector F-8/1 Main Nazimudin Road Islamabad.|Tel: 051-2816016/17/18 Mob: 0345-9777791 Fax: 0051-2816019 E-Mail:info.isb@cothm.edu.pk Facebook: cothmislamabad COTHM RAHIM YAR KHAN : 18-Businessman Colony Rahim Yar Khan Tel: +92-68-5877966/67 Mob: +92-334-5877966,+92-335-8589014 E-mail: info.ryk@cothm.edu.pk Facebook: cothmrahimyarkhan COTHM BAHAWALPUR: House No: 18/B–1, Muhammad Hussain Road Model Town-A, Bahawalpur. Tel: +92-62-2880052-53 Mob: 0345-4219999 E-mail: info.bwp@cothm.edu.pk Facebook: cothmbahawalpur COTHM GUJRANWALA: 25-D Satellite Town, Main Dastgir Road, Gujranawala Tel: +92-55-3407713, 3407842 Mob: +92-320-0004002/3 E-mail: info.grw@cothm.edu.pk Facebook: cothmgujranwala
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NOSHAKH RESTAURANT
L
ast week, we went to Noshakh in Lahore, an Afghani restaurant, for a food tasting. We were pleasantly surprised by the variety and authenticity of the flavors and how warm and hospitable the management was. Lets begin with the overall ambience of the restaurant; it spanned across two floors and was spacious and bright. What did catch my eye though, was the option to dine in a traditional Afghani way. Although they had regular tables and seats as any restaurant would, they also had open compartments where one could sit on the floor on comfy cushions and enjoy a little bit of culture, while being served with A FEAST FIT FOR KINGS. We started off with some appetizers; the Fatoosh salad alongh with Hummus and Mutabal ( a hummus like dip with seeds in it- which was an absolute delight). We moved on to skewers of chicken and beef Kabli Kebabs with ‘garma garam naans’ straight out of the tandoor. Might I add, I have never tasted Kebabs so scrumptious and juicy in my life. With the vast variety of new restaurants that have been MONTHLY HOSPITALITY PLUS
launching, one expects mostly basic performance from the majority. However, Noshakh was truly exceptional. As a lover of Afghani food, I have rarely come across such an authentic Afghan cuisine in Pakistan. Just when we thought we were done with all servings, we were caught by surprise. Every time we’d finish one dish, we’d see waiters walking over to us with five more. Towards the end, we had food scattered over four tables. We made sure we took the leftovers home, it was not an option to say no! The Mutton chops, Badami handi, Chapli kebas, Special Sajji and the mouthwatering Rosh were surely the highlight of our lunch- and this was probably a third of what they served us. As we slowly dosed off into a food comma, unable to move, they served us with Firni(Yes, in the mitti ki tooti) along with some tea and Gur to digest all the heavenly goodness that we had consumed. Overall, we give a hundred points to Noshakh for taste, hospitality and the general environment of the space.
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WOMEN
HEALTH & BEAUTY FESTIVAL 2017 P rofessional WING PMLN arranged a grand WOMEN HEALTH AND BEAUTY FESTIVAL 2017, at Falleti's Hotel Lahore. The chief guest of this festival was KHAWAJA IMRAN NAZIR -Health Minister Punjab.Among honorary guests were Madam Shaista Parvez Malik( MNA),Saadia Temur, Khawaja Shazeb Akram,Sheikh Irfan Iqbal,Waris Baig,Deedar & many others. Women from all over Punjab participated in this festival with full zeal. There was so much of women's interest regarding their health and Beauty e.g. Beauty tips were shared by experts.Free screening for Hepatitis was also done.
Besides this numerous Cosmetic and Pharmaceutical companies had displayed their product stalls. Stall by COTHM remained the Center of attraction for female guests particularly. Musical program & Fashion show was also held. In the end Awards were distributed among the achievers & honourable guests. This was the biggest program of the year2017.
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ADMISSIONS
BE AN INTERNATIONAL
OPEN
HOTELIER
WORK & TRAVEL GLOBALLY
90%+ Employment ratio within 6 months of graduation
73
ONLY
new Hospitality, Travel & Tourism jobs by 2022
Institute in Pakistan having dedicated international placement office in Dubai
The
Million
School of Hospitality Management 1 Graduate Diploma in Hospitality & Tourism Management 14-Months + 4-Months Internship,(Entry Level: Intermediate)
2 Postgraduate Diploma in Hospitality & Tourism Management 6-Months (1-Semester) (Entry Level: Bachelor’s / Master’s)
3 Graduate Diploma in Hospitality & Tourism Management 14-Months + 4-Months Internship,(Entry Level: Intermediate)
4
(UK) (UK) (USA) (USA)
5 Postgraduate Diploma in Hospitality & Tourism Management 6-Months (2-Semesters) (Entry Level: Bachelor’s / Master’s)
6 Professional Distance Learning Certification
(USA) (USA)
3-12 Months (Entry Level: Matric to Master’s)
International Hospitality Qualifications Exclusively Offered by COTHM MAIN CAMPUS: 5-C, Main Gulberg II, Ayesha Saddiqa Road, Jail Road, Lahore. UAN: 042 111-113-114 Tel: 042-35870012-13, 35875851 Mob: 0302-4090092 Email:info@cothm.edu.pk COTHM JOHAR TOWN: 10-B, Iqbal Avenue, Near Shoukat Khanum, Johar Town, Lahore Tel: 042-35184023/24/25 Mob: 0337-4922993 Email: info.jt@cothm.edu.pk Facebook: cothmjohartown COTHM MULTAN: 278-B, Gulgasht Colony, Bosan Road Multan. Tel:+92 -61-6511735/36 Mob: +92-300-8639014 E-Mail:infomultan@cothm.edu.pk Facebook: cothmmultan COTHM FAISALABAD: 35 Y Faizan e Madina road, Madina Town, opposite Mujahid Hospital, Susan Road, Faisalabad Tel: 041 8401351, 041 8401352, 041 8401353 COTHM SAHIWAL: 925-B Farid Town, Sahiwal Tel: +92-40-4270046 Mob: +92-321-1110045/46 E-mail: info.shw@cothm.edu.pk Facebook: cothmsahiwal COTHM KARACHI : G-4/A, block-17, Gulshan-e-Iqbal (Behind National Stadium) Karachi, Tel:+92-21-34824155/56 Mob: +92-336-2226846 E-Mail:infokarachi@cothm.edu.pk Facebook: cothmkarachi COTHM ISLAMABAD: House No. 14 Sector F-8/1 Main Nazimudin Road Islamabad.|Tel: 051-2816016/17/18 Mob: 0345-9777791 Fax: 0051-2816019 E-Mail:info.isb@cothm.edu.pk Facebook: cothmislamabad COTHM RAHIM YAR KHAN : 18-Businessman Colony Rahim Yar Khan Tel: +92-68-5877966/67 Mob: +92-334-5877966,+92-335-8589014 E-mail: info.ryk@cothm.edu.pk Facebook: cothmrahimyarkhan COTHM BAHAWALPUR: House No: 18/B–1, Muhammad Hussain Road Model Town-A, Bahawalpur. Tel: +92-62-2880052-53 Mob: 0345-4219999 E-mail: info.bwp@cothm.edu.pk Facebook: cothmbahawalpur COTHM GUJRANWALA: 25-D Satellite Town, Main Dastgir Road, Gujranawala Tel: +92-55-3407713, 3407842 Mob: +92-320-0004002/3 E-mail: info.grw@cothm.edu.pk Facebook: cothmgujranwala
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COTHM COLLABORATES WITH
youngest of Richard and Jayne’s children, has also recently joined Highfield as international director.
HIGHFIELD UK
Rapid Expansion
An insight into Highfield UK and its qualifications “At Highfield we take great pride in having started as a small family business operating from the living room of a 3-bedroom house. We are now the global leader in compliance and work-based learning qualifications, training materials and e-learning, and w i n n e r o f t h e Q u e e n ' s Aw a r d f o r Enterprise. We employ around 250 staff members, offer over 250 individual qualifications and each year our training materials are used by over 2,000,000 learners around the world. We are also proud to work with some of the world's most recognisable companies, including Marks & Spencer, Nestle, Superdrug, Staples and Emirates.
In the 1990s the family made the decision to expand into other compliance areas and started to reinvest the company’s profit into development. This is still their philosophy today and Highfield’s research and development team is proportionally far bigger than most of its competitors. In 1995 the company launched a health and safety range, followed by fire safety, first aid, licensing and security products. The year 2000 was a landmark year for Highfield as the strategy of becoming a ‘one-
achieved awarding organisation status. Since then Highfield has enjoyed exceptional growth and is now one of the top 10 awarding organisations in the country. Highfield is also a market leader in security, first aid and management level food safety. In 2011 Highfield entered the apprenticeship market and now has an excellent portfolio of qualifications and accompanying Apprenti-kits.
International Expansion
The Beginning Our story began in 1982 when food safety expert Richard Sprenger wrote Hygiene for Management and the Food Hygiene Handbook. These books proved so popular with food safety trainers that Richard, alongside his wife Jayne, decided to form a company named Highfield to sell food safety training materials. This was a huge life-changing decision for the couple, which involved them re-mortgaging their house and Jayne leaving her job in customer services at the National Westminster Bank.
A Family Business COTHM is set to expand horizons of knowledge for the youth of Pakistan. In its new initiative, it has set up the school of Food Safety & Health in collaboration with the most recognized awarding body of the UK for Food Safety & Hygiene qualifications. By signing off with Highfield COTHM has introduced the most desired internationally-recognized Food Safety & Hygiene qualifications in Pakistan. These qualifications are relevant to hotels, restaurant, catering companies, retail, food production, education, government and various other sectors across the country. MONTHLY HOSPITALITY PLUS
Richard and Jayne share an innate understanding of customer service, value and the training market, which helped the business to flourish and set the foundations for the business today. It wasn’t long before Richard and Jayne’s children Jason, Christian and Rebecca wanted to be involved in the business, as from a young age all three would spend time packing deliveries and be involved in discussions ranging from branding to product development. Today Managing Director Christian (who joined in 2002 following a successful career in retail management and marketing) personally heads up the customer service committee and receives all customer service emails and comments. Rebecca, the
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stop-shop’ for corporate customers became reality when the company won its first contract with UK retail giant Marks & Spencer. Since this time the relationship has continued to grow and is still very strong today. We have since built incredible relationships with many corporate clients including winning a contract with McDonald’s to provide an innovative customised package for their 15,000 managers.
Highfield Awarding Body for Compliance Formed Our growth even remained strong during the UK recession, and increased dramatically with the launch of Highfield Awarding Body for Compliance. This was driven by our customers asking us to become an awarding organisation. After a great deal of research, a decision was made that this venture was viable and there was the potential to make a significant difference within the industry. In 2007 Jason Sprenger (the current chief executive of Highfield) left his position as a senior solicitor with international law firm Eversheds to drive our application forward with regulatory body Ofqual. In 2008 we MONTHLY HOSPITALITY PLUS
In 2010 the government of Dubai suggested that we open a branch in the UAE. A decision was made to do this, resulting in an office being opened in Dubai - managed by Richard Sprenger. We now have contracts in the UAE with the Dubai Municipality, Dubai Corporation for Ambulance Services (DCAS) and King Abdullah University of Science and Technology (KAUST), along with a number of world leading companies and training centres.
Our Passion is Our Customers While we have come a long way since 1982, we have never forgotten our roots and are fully aware that we could not have achieved the success we have without our valued customer base. We thank you all for your loyalty and for trusting in us, and look forward to continuing our successful partnership with you for many years to come”.
PROGRAMS OF STUDY 1
-
2
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Certificate in Nutrition & Dietitics
3
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HABC Level 1 Award in Food Safety in Catering
4
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HABC Level 1/2 Award in Food Safety for Manufacturing
5
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HABC Level 1/2 Award in Food Safety for Retial
6
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HABC Level 2 Award in Food Safety in Catering
7
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HABC Level 3 Award in Supervising Food Safety in Catering
8
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HABC Level 3 Award in Food Safety Supervision for Manufacturing
9
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HABC Level 3 Award in Food Safety Supervision for Retial
10 -
Certificate in Food and Nutrition Science
HABC Level 4 Award Managing Food Safety in Catering
11 -
HABC Level 4 Award in Food Safety Management for Manufacturing (QCF)
12 -
HABC Level 3 Award in Developing a Postive Food Safety Culture
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AVARI LAHORE CELEBRATES THE
FRENCH FOOD FESTIVAL By: Arif Chaudhry
F
rance is the largest country in the European Union and the most popular tourist destination with some 84 million visitors each year. France is famous for fashion, perfumes, music, the most influential writers and a century old tour de France. France is also known for its wines, cheese produce of staggering one billion ton each year and last but not the least, centuries old French gastronomy which has recently been awarded the UNESCO heritage status. French National Day is celebrated on 14th of July each year and with that connection the Embassy of France in Pakistan hosted a prestigious reception in the honour of the Lahorites on 7th of July 2017 at Avari Lahore. In conjunction with the occasion, the Avari Lahore also celebrated a 10-day long French Food Festival at its signature Kim’s Restaurant. The Festival was inaugurated by Her Excellency, the Ambassador of France, Mrs. Martine Dorance jointly with the Cluster General Manager Av a r i H o t e l s , M r. G r a n t Raubenheimer. The Director of Food MONTHLY HOSPITALITY PLUS
& Beverage Mr. Arif Chaudhry & Director Business Development Mr. Aamir Altaf were also present on the occasion. At this marvellous festival, all the staff were clad in traditional French uniforms welcoming the diners in a French way; “Bienvenue au Festival de la cuisine Française, monsieur”, welcome to the French Food Festival. The entire restaurant and the adjacent lobby were decorated with authentic French props such as; French flags, posters of French lifestyle and famous attractions and French city directional road signs together with world renowned monuments. The entrance of the Kim’s restaurant was converted into the famous Arc de Triomphe which glorifies the glamorous Shanzelize Street as well as a giant replica of Eifel Tower which literally transformed the whole venue into a mini France. The overall atmosphere was so French that one feel like following, “Quand en France faire comme le font les Français”, When in France, do like the French do. Talking to a large number of print &
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electronic media after the inauguration, H.E. Mrs. Dorance said that French and Pakistanis are common in many way as we both are found of good food and I personally like Pakistani cuisine and today the Avari chefs have done a wonderful job by showcasing genuine French food. She termed the food varieties and display as very French and booked a dinner for her entourage from the Embassy and other dignitaries. She also appreciated the initiative of Avari Lahore management for organizing such a wonderful festival at an ideal time. Cluster General Manager Mr. Grant explained that at Avari Lahore, we have a reputation of conducting various types of activities to captivate our esteemed diners and the core idea of holding this festival was the fact that the French Embassy traditionally hold their annual National Day reception at our hotel so we came up with the thought of offering them something exclusive and unique by doing it in conjunction with their National Day celebrations. It is an established fact that most of the modern day cuisines are based on French gastronomy so there is no better way to indulge our own MONTHLY HOSPITALITY PLUS
esteemed diners than with the exclusivity of the French taste. France is famous for cheeses and we have displayed an abundance of varieties on the buffet along with the choice seafood such as muscles and prawns and best of all is the live carving of Filet de Bœuf en Croûte with delicious Madère sauce. Altogether, the French Food Festival showcased not only the authentic French gastronomy but also provided an opportunity to have a close look at French life and culture and Lahorites will surely cherish this refreshing experience for a long long time.
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PAKISTANI TOURIST SPOTS
YOU MUST VISIT
2. Neelum Valley, Azad Kashmir Opposite to the Keran sector of Indian-held Kashmir. From the Chella Bandi Bridge – just north of Azaad Kashmir’s capital Muzaffarabad – to Tau Butt, a valley stretches out for 240 kilometres; it is known as the Neelum Valley (literally, the Blue Gem Valley). Neelum is one of the most beautiful valleys of Azaad Kashmir, and it hosts several brooks, freshwater streams, forests, lush green mountains, and a river. Here, you see cataracts falling down the mountains; their milky-white waters flowing over the roads and splashing against the rocks, before commingling with the muddy waters of River Neelum.
W
henever we think of Pakistan, all that comes to our mind is terrorism, extremism, sectarianism, corruption, load shedding and inflation but despite all these issues, we immensely love our country. Amidst all the chaos we have forgotten the beauty of our landscape.
3. Shangrila resort, Skardu
Pakistan is full of breathtaking locations which will make you fall in love with this country all over again. If you are a tourist or love travelling then you must compile a list of places you plan to visit next year.
In the extreme north of Pakistan, Skardu the central valley of Gilgit-Baltistan, is an epitome of beauty, serenity and wilderness. After Jaglot on the Karakoram Highway, a narrow road turns towards Skardu. During the seven-hour journey, one is greeted with several streams, springs, and the hospitality of the local people. After crossing the old wooden bridge built over the River Indus, one reaches Shangrila, a paradise on earth for tourists. It is a famous tourist spot in Skardu, which is about 25 minutes away by drive. Restaurant in Shangrila rest house is highlight of this place, which is built in the structure of an aircraft.
Dawn.com frequently publishes pictures of stunning tourist spots and historic places of Pakistan to highlight the positive image of the country and to generate awareness among the people. Here are 16 destinations from our list which you must visit in 2016. Your experience would be, indeed, unforgettable:
1. Naltar Valley
4. Gojal Valley
Naltar is famous for its colourful lakes, it is situated at a drive of 2.5 hours from Gilgit. World’s tastiest potatoes are cultivated here. Covered with pine trees, this valley doesn’t seem to be a part of this world. If you really want to experience paradise in this world, you should visit Naltar at least once. This place will make you fall in love with it.
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The Gojal Valley borders China and Afghanistan, with its border meeting the Chinese border at Khunjerab — 15,397 feet above sea level — and remains covered with snow all year long. In the north west, there is Chiporsun, whose border touches the Wakhan region of Afghanistan. Wakhan is about six square miles in area, after which starts Tajikistan. The Karakoram Highway which connects Pakistan to China also passes through Gojal Valley and enters China at Khunjerab.
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5. Deosai Plains
8. Ayun and Bamburet Valley
Deosai is located on the boundary of Karakoram and the western Himalayas, and at no point it is less than 4000 meters above sea level. It remains covered with snow for 8 months. The rest of the year, it hosts a range of beautiful flowers of all hues and colours, but not a single tree is found in this plateau spread over 3000 sq. km. Sheosar lake is also part of this. This lake is one of the highest lakes in the world. The deep blue water, with snow-covered mountains in backdrop, and greenery with wild flowers in foreground offer such a view in summers, that one is left amused for the rest of his life.
Ayun district is a village of Chitral. Located 12 kilometres south of the city at the confluence of the River Bamburet . There are no words to describe the beauty of the mountains surrounding the village. Beyond Ayun valley is Bamburet Valley, it is one of the three Kalash valleys. Bamburet is nearly two-hour journey from Chitral. Locals trace their roots to Alexander the Great and Greece. Bamburet valley is a picturesque valley with lush greenery and mountains that give you a sense of calm and solitude.
6. Rama Meadow
9. White Palace Swat
Just a little ahead of Rama Village, which is 11 kilometres from Astore, is a beautiful and serene plain called Rama Meadow. If you ever happen to find yourself in plain, ice-cold and milk-white water flowing in streams, sheep and cows grazing in peace, pine trees, Chongra’s ice-covered peak in background, and Nanga Parbat’s southern ridge is in view, then you are probably in Rama Meadow.
White Palace Marghazar is the only breathtaking location in the Swat district that’s situated at a distance of around 12 km from the city of Mingora. Not only do tourists visit Marghazar for its natural beauty and pleasant weather but also to visit the historic White Palace (1941), built during the era of Swat state. After the White Palace was constructed on the directives of the founder of modern Swat state, Miangul Abdul Wadood also known as Badshah Sahab, Marghazar became the capital of Swat state during summer season. Even today, after seven decades, White Palace remains an attraction for tourists.The Palace doesn’t just look beautiful in summer; even during winter it remains enchanting especially after snowfall. Also read: Swat's White Palace: Cut from the same stone as the Taj Mahal
7. Paye
10-Ranikot Fort
Shogran had seen an influx of tourists, who trampled over its beauty, leaving it jaded. Siri Paye, nonetheless, still retains its strong attraction for tourists as a green plateau on top of the Hindu Kush. Engulfed in clouds and fog more often than not, it entices many as a rendezvous which allows one to observe Nature play peek-a-boo. Here, you see numerous small ponds filled with freshwater, meet horse-riders wandering about, and smell wild yellow flowers blooming everywhere. With the Makra Peak set as a backdrop, the beauty of the Siri Paye meadows comes to life.
Ranikot, with a circumference of about 26 km, is the largest fort in the world. However, this has not been enough to convince the authorities to develop it as a major tourist attraction. This fort is easily accessible from Karachi through the National Highway. After departing from Karachi, head to Dadu through on the Indus Highway. The road is in excellent condition. It's an hour-long journey to San, the home of Sindhi nationalist, GM Syed. A little further from the town there comes a diversion. A rusty board announces that Ranikot is some 30 km away. Even though the road is in pathetic condition, the distance can be covered in 30 to 40 minutes.
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NOSHAKH RESTAURANT
L
ast week, we went to Noshakh in Lahore, an Afghani restaurant, for a food tasting. We were pleasantly surprised by the variety and authenticity of the flavors and how warm and hospitable the management was. Lets begin with the overall ambience of the restaurant; it spanned across two floors and was spacious and bright. What did catch my eye though, was the option to dine in a traditional Afghani way. Although they had regular tables and seats as any restaurant would, they also had open compartments where one could sit on the floor on comfy cushions and enjoy a little bit of culture, while being served with A FEAST FIT FOR KINGS. t
Net Weigh
1kg D
WHEN
PACKE
We started off with some appetizers; the Fatoosh salad alongh with Hummus and Mutabal ( a hummus like dip with seeds in it- which was an absolute delight). We moved on to skewers of chicken and beef Kabli Kebabs with ‘garma garam naans’ straight out of the tandoor. Might I add, I have never tasted Kebabs so scrumptious and juicy in my life. With the vast variety of new restaurants that have been
Net Weight
500gm WHEN
PACKED
Net Weight
250gm WHEN
PACKED
Net Weight
100gm WHEN
PACKED
HALAL
Jamia Markaz-e-Uloom-e-Islamia Mansoorah, Lahore - PAKISTAN
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launching, one expects mostly basic performance from the majority. However, Noshakh was truly exceptional. As a lover of Afghani food, I have rarely come across such an authentic Afghan cuisine in Pakistan. Just when we thought we were done with all servings, we were caught by surprise. Every time we’d finish one dish, we’d see waiters walking over to us with five more. Towards the end, we had food scattered over four tables. We made sure we took the leftovers home, it was not an option to say no! The Mutton chops, Badami handi, Chapli kebas, Special Sajji and the mouthwatering Rosh were surely the highlight of our lunch- and this was probably a third of what they served us. As we slowly dosed off into a food comma, unable to move, they served us with Firni(Yes, in the mitti ki tooti) along with some tea and Gur to digest all the heavenly goodness that we had consumed. Overall, we give a hundred points to Noshakh for taste, hospitality and the general environment of the space.
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YUM OPENED IN ISLAMABAD
T
he cream of restaurants from Lahore is gradually seeping into the culinary map of the twin cities. English Tea House – the most recent addition to the capital – has been welcomed with open arms, and customers have been rolling in since day one. What started off a few years ago as a small café in Lahore has evolved into a popular restaurant, known for its lip-smacking Italian and continental platters. In Islamabad, the restaurant is located in Rana Market, Sector F-7. It seems a lot of thought has gone into planning the architecture. The twostorey red-bricked structure has teal window and door frames. A stunning garden trails the right side, and provides a satisfying view from an neighboring sunroom. Customers can also enjoy the outdoor seating area once the weather gets better. In the evening, the café is lit up by warm yellow lights, making the atmosphere cozy. There is also an in-house bakery, serving all kinds of delicacies to keep the visitors satisfied. The Store houses MONTHLY HOSPITALITY PLUS
recommendation. Grilled, tender chicken breast fillets sit over a special full-flavored, tamarind-studded sauce.
over 40 varieties of traditional and exotic sweets.
Lady Smith’s Choice Burger was one of my favorites’ on the menu. The charcoal grilled chicken, turkey bacon, cheddar cheese, sauté onion rings and jalapenos went together perfectly.
There is a wide array of options on the menu. To start off, the Chicken Alfredo Pasta is deliciously rich and creamy, a little hot, but balanced with freshness from the sautéed chicken slivers, crispy on the edges and bulbously meaty in the centre. The Double Deck Steak is appetizing and evenly cooked, with a nice charred finish, and topped with a dense jalapeno sauce. Grilled Moroccan Chicken, as the name indicates, is inspired by the bold flavors’, smoky aromas, and varied textures of Moroccan cuisine. C h i c k e n K a t r o i s t h e c h e f ’s
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w w w . a m b a s s a d o r . p k
Vision To become a world class manufacturer of Commercial Kitchen Equipments to cater needs of domestic as well as international clients.
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