12/10/2018
Call Centre & Customer Service Training Course - Course Gate
LOGIN
HOME / COURSE / BUSINESS / CALL CENTRE & CUSTOMER SERVICE TRAINING COURSE
Call Centre & Customer Service Training Course ( 7 REVIEWS ) 415 STUDENTS
HOME
CURRICULUM
REVIEWS
Description: The key to a company’s success is making sure their call centre supervisors are trained in their products, services and values. Call centre supervisors work as coaches, working with each employee in the centre to help them understand what the company does. This Call Centre & Customer Service Training Course is designed to help call centre professionals https://coursegate.co.uk/course/call-centre-customer-service-training-course/
1/13
12/10/2018
Call Centre & Customer Service Training Course - Course Gate
expertly handle customer calls and ensure that every caller receives the best possible service. Learn how to create raving fans every time you engage with your customers! The course will provide you with the skill building in every aspect of handling calls from customers such as the use of probing techniques, voice control, what to say when rapport building and much more.
Who is this Course for? Call Centre & Customer Service Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and quali cation required for this course, it is available for all students from any academic background.
Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the quali cation. Good understanding of the English language, numeracy and ICT are required to attend this course.
Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our quali cation to your CV/resume which will help you to stand out in the competitive job industry. Call Centre & Customer Service Training Course
Activities
Recommended Reading
Mock Exam
Final Exam
https://coursegate.co.uk/course/call-centre-customer-service-training-course/
2/13
12/10/2018
Call Centre & Customer Service Training Course - Course Gate
4.6 7 ratings
5 STARS
0
4 STARS
0
3 STARS
0
2 STARS
0
1 STARS
0
NO REVIEWS FOUND FOR THIS COURSE.
OTHER STUDENTS ALSO BOUGHT
https://coursegate.co.uk/course/call-centre-customer-service-training-course/
3/13
12/10/2018
Call Centre & Customer Service Training Course - Course Gate
How to Hire a PR Firm
£489.00£8.99
https://coursegate.co.uk/course/call-centre-customer-service-training-course/
339
4/13
12/10/2018
Call Centre & Customer Service Training Course - Course Gate
Digital Banking Training
£379.00£8.99
https://coursegate.co.uk/course/call-centre-customer-service-training-course/
521
5/13
12/10/2018
Call Centre & Customer Service Training Course - Course Gate
Truck Maintenance Course
£449.00£8.99
https://coursegate.co.uk/course/call-centre-customer-service-training-course/
694
6/13
12/10/2018
Call Centre & Customer Service Training Course - Course Gate
Renewable Energy and Environmental Management Systems
£309.00£8.99
https://coursegate.co.uk/course/call-centre-customer-service-training-course/
688
7/13
12/10/2018
Call Centre & Customer Service Training Course - Course Gate
Facebook for Business Course
£209.00£8.99
https://coursegate.co.uk/course/call-centre-customer-service-training-course/
368
8/13
12/10/2018
Call Centre & Customer Service Training Course - Course Gate
Professional Event Management Diploma
£439.00£8.99 427
TAKE THIS COURSE
£449.00£8.99
1 YEAR LEVEL 2 - CERTIFICATE COURSE BADGE COURSE CERTIFICATE NUMBER OF UNITS https://coursegate.co.uk/course/call-centre-customer-service-training-course/
14 9/13
12/10/2018
Call Centre & Customer Service Training Course - Course Gate
2
NUMBER OF QUIZZES
8 HOURS, 55 MINUTES
Gift thi s course
415 STUDENTS ENROLLED
VIDEO COURSES Advanced Diploma in Psychology Level 4
( 8 REVIEWS )
698 STUDENTS
An Introduction to PCs Using Windows 8
( 7 REVIEWS )
551 STUDENTS
An Introduction to Windows Vista for End Users
( 8 REVIEWS )
442 STUDENTS
https://coursegate.co.uk/course/call-centre-customer-service-training-course/
10/13
12/10/2018
Call Centre & Customer Service Training Course - Course Gate
Animation Designing Certi cate Course
( 7 REVIEWS )
500 STUDENTS
Become a Motivational Speaker
( 9 REVIEWS )
427 STUDENTS
BEST RATED COURSE Advanced Diploma in Content Writing
( 7 REVIEWS )
529 STUDENTS
Sports Agent Training
( 9 REVIEWS )
519 STUDENTS
Ubuntu Linux for Beginners
( 8 REVIEWS )
https://coursegate.co.uk/course/call-centre-customer-service-training-course/
11/13
12/10/2018
Call Centre & Customer Service Training Course - Course Gate
567 STUDENTS
VIDEO COURSES Advanced Diploma in Psychology Level 4 BY ANDREW JONES
An Introduction to PCs Using Windows 8 BY NEAL SMITH
An Introduction to Windows Vista for End Users BY COURSE GATE
Animation Designing Certi cate Course BY CAMERON DALLPORT
Become a Motivational Speaker BY NIGEL SMITH
CERTIFICATE CODE
Enter Certi cate Code
VALID ATE
IMPORTANT LINKS https://coursegate.co.uk/course/call-centre-customer-service-training-course/
12/13
12/10/2018
Call Centre & Customer Service Training Course - Course Gate
About Blog Terms & Conditions Privacy Policy Contact
© COURSE GATE EDUKITE LTD, REG NO: 11378092
https://coursegate.co.uk/course/call-centre-customer-service-training-course/
13/13