Assertiveness and Self Confidence
Module One: Getting Started Assertiveness and selfconfidence are comprised of important interpersonal communications skills and traits that can be learned and practiced.
Learning is not a spectator sport. D. Blocher
Workshop Objectives Define assertiveness and self-confidence Goal setting Positive Communication Positive outcomes in difficult situations
Module Two: What Does SelfConfidence Mean To You?
Being confident allows us to set and reach our goals. It provides stability when we are faced with a challenge; it gives us that push that helps us overcome difficulties.
Who has confidence in himself will gain the confidence of others. Leib Lazarow
What is Assertiveness?
Confidence
Showing respect
Standing for your rights
What is Self-Confidence? Oneself
Belief in‌
Abilities Judgment
The Four Styles
Passive Aggressive Passive-Aggressive Assertive
Case Study Steven did not enjoy his job or co-workers He always said yes to every assignment though
A new person was hired who was extremely confident and knew how to say no Steven took the idea and started to improve his selfconfidence
Module Two: Review Questions 1)Which of the following is not a skill involved by assertive behavior? a)Self-affirmation b)Aggressive imposing opinion on others c)Expressing positive feelings d)Expressing negative feelings
2)Which of the following statements IS NOT true? a)Assertive communications promote fairness and equality in human interactions b)Assertive behavior includes the ability to stand up for a person’s legitimate rights c)Assertive behavior can be learned d)Assertive behavior is universal and the same for every situation
Module Two: Review Questions 3)Self-confidence is freedom from: a)Fears b)Other people c)Doubt d)Anxiety
4)Who wrote the poem “If”? a)Rudyard Kipling b)Walt Whitman c)TS Eliot d)Emily Dickinson
Module Two: Review Questions 5)Which of the following is not a type of communication? a)Passive b)Aggressive c)Assertive d)Passive – assertive
6)Which of the following statements IS NOT true? a)An assertive individual communicates in a way that clearly states his or her opinions and feelings b)Assertive people feel connected to other people c)Assertive people are manipulators d)Assertive people maintain good eye contact
Module Two: Review Questions 1)Which of the following is not a skill involved by assertive behavior? a)Self-affirmation b)Aggressive imposing opinion on others c)Expressing positive feelings d)Expressing negative feelings
2)Which of the following statements IS NOT true? a)Assertive communications promote fairness and equality in human interactions b)Assertive behavior includes the ability to stand up for a person’s legitimate rights c)Assertive behavior can be learned d)Assertive behavior is universal and the same for every situation
Module Two: Review Questions 3)Self-confidence is freedom from: a)Fears b)Other people c)Doubt d)Anxiety
4)Who wrote the poem “If”? a)Rudyard Kipling b)Walt Whitman c)TS Eliot d)Emily Dickinson
Module Two: Review Questions 5)Which of the following is not a type of communication? a)Passive b)Aggressive c)Assertive d)Passive – assertive
6)Which of the following statements IS NOT true? a)An assertive individual communicates in a way that clearly states his or her opinions and feelings b)Assertive people feel connected to other people c)Assertive people are manipulators d)Assertive people maintain good eye contact
Module Three: Obstacles to Our Goals Obstacles are encountered every day of our lives, but what we do and how we react during these events will determine the outcomes of such events. Our reactions to these obstacles will determine if the situation becomes a minor annoyance to a major event.
If you can find a path with no obstacles, it probably doesn't lead anywhere. Frank A. Clark
Types of Negative Thinking
Overgeneralization Polarized thinking Self-blame Personalization Emotional reasoning
Case Study Joe and Sue Smith are high performing employees.
Sue had an opportunity for a great promotion. Joe was not 100% supportive. What assertive statements could Sue make?
Personal Application
Achieve goals
Overcome challenges
Personal and professional
Case Study Maria was a pessimist person who always thought that the world was working against her Her negative thinking mad her lose a lot of things
Maria suddenly decided that perhaps the problem was her pessimism
She tried her best to turn it into optimism
Module Three: Review Questions 1)Recognize the type of thinking based on the followings statement: As the thinker, you believe that things are the way you feel about them. a)Personalization b)Emotional reasoning c)Mind reading d)Global labeling
2)Recognize the filtering type of thinking: a)As the thinker, you pay attention selectively to the negative, disregarding the positive b)As the thinker, you c)As the thinker, you group things into absolute, black and white categories, assuming that you must be perfect or you are worthless d)As the thinker, you feel that you have total responsibility for everybody and everything
Module Three: Review Questions 3)Which of the following is an obstacle Sue has to face with on her way to a new job? a)Her lack of experience b)Her responsibilities with the kids c)The fact that her husband earns enough money d)The fact that her husband does not give her support
4)Why is Sue reluctant to assert herself? a)Because she thinks she does not deserve the new job b)Because her husband is the breadwinner c)Because she feels bad for neglecting her responsibilities with the kids d)Because she really agrees with her husband
Module Three: Review Questions 5)Which of the following statements IS NOT true? a)Standing up for yourself will translate into success throughout your personal and professional lives b)Assertiveness is practical only for professional life c)Assertiveness will help you build your self-confidence d)Assertiveness will help you overcome the everyday challenges
6)Which of the following statements is true? a)Assertive people are usually too aggressive in communication b)Assertiveness often brings trouble as well c)We all have situations where the ability to be assertive helps us achieve our goals d)None of the above
Module Three: Review Questions 1)Recognize the type of thinking based on the followings statement: As the thinker, you believe that things are the way you feel about them. a)Personalization b)Emotional reasoning c)Mind reading d)Global labeling
2)Recognize the filtering type of thinking: a)As the thinker, you pay attention selectively to the negative, disregarding the positive b)As the thinker, you c)As the thinker, you group things into absolute, black and white categories, assuming that you must be perfect or you are worthless d)As the thinker, you feel that you have total responsibility for everybody and everything
Module Three: Review Questions 3)Which of the following is an obstacle Sue has to face with on her way to a new job? a)Her lack of experience b)Her responsibilities with the kids c)The fact that her husband earns enough money d)The fact that her husband does not give her support
4)Why is Sue reluctant to assert herself? a)Because she thinks she does not deserve the new job b)Because her husband is the breadwinner c)Because she feels bad for neglecting her responsibilities with the kids d)Because she really agrees with her husband
Module Three: Review Questions 5)Which of the following statements IS NOT true? a)Standing up for yourself will translate into success throughout your personal and professional lives b)Assertiveness is practical only for professional life c)Assertiveness will help you build your self-confidence d)Assertiveness will help you overcome the everyday challenges
6)Which of the following statements is true? a)Assertive people are usually too aggressive in communication b)Assertiveness often brings trouble as well c)We all have situations where the ability to be assertive helps us achieve our goals d)None of the above