Employee Recruitment
Module One: Getting Started
Surround yourself with the best people you can find, delegate authority, and don't interfere‌ Ronald Reagan
Your employees are a vital part of determining the success of your business. Finding the best employees for each position requires strong recruitment strategies. Top talent will not always find you. You must seek out people to fill the positions that you have open.
Workshop Objectives
Define recruitment
Selection process
Interviewing
Retain talent
Module Two: Introduction to Recruitment
Many companies simply wait for talent to come to them. Simply advertising an open position and hoping that you find the right talent does not guarantee that you will find the best people for the jobs in your organization.
The employer generally gets the employees he deserves. Walter Gilbey
What is Recruitment? Actively seeking
Internal
External
Attracting new employees
Challenges and Trends
Trends
Challenges
• Focused on retaining • Social media is becoming a standard • Reaching different age groups • Talent vs. experience
Sourcing Candidates Determine the skills and responsibilities of each position Resumes are overviews Combine electronic searches, job boards, social networking Search all resumes Speak to at least 10 candidates
Requirements
Knowledge
Skill sets
Talent
Case Study A local magazine had a loyal staff. Most employees were there for 10 years or more After 25 years in business, staff members began to retire
In under a year, 35 percent of the employees left
The right employees were eventually identified after a recruitment strategy was put in place
Module Two: Review Questions 1. What is not a need that recruitment meets?
3. What has made finding people with the right skill sets for positions difficult?
a) b) c) d)
a) b) c) d)
Deliberate changes Unexpected vacancies Anticipated vacancies Training issues
Position changes Lack of experienced candidates Poor job description Lack of education
2. Recruitment should be _______?
4. What is trending as a standard recruitment method?
e) f) g) h)
e) f) g) h)
Done as needed Consistent Each year Each quarter
Job boards Referrals Social media Pipelines
Module Two: Review Questions 5. When should the necessary skills and responsibilities for a position be determined?
7. A bachelor’s degree would fall under _______.
a) b) c) d)
a) b) c) d)
Before hiring Before sourcing Before making an offer After interviewing
6. Search ______ resumes when sourcing. e) f) g) h)
Current All 30 day old 6 month old
Knowledge Skill set Description Talent
8. The ability to type is part of a _______. e) f) g) h)
Knowledge Skill set Description Talent
Module Two: Review Questions 9. What percentage of people left in a single year in the Case Study? a) b) c) d)
25 percent 20 percent 35 percent 50 percent
10. What was the turnover after hiring new employees in the Case Study? e) f) g) h)
50 percent 20 percent 35 percent 25 percent
Module Two: Review Questions 1. What is not a need that recruitment meets?
3. What has made finding people with the right skill sets for positions difficult?
a) b) c) d)
a) b) c) d)
Deliberate changes Unexpected vacancies Anticipated vacancies Training issues
Position changes Lack of experienced candidates Poor job description Lack of education
2. Recruitment should be _______?
4. What is trending as a standard recruitment method?
e) f) g) h)
e) f) g) h)
Done as needed Consistent Each year Each quarter
Job boards Referrals Social media Pipelines
Module Two: Review Questions 5. When should the necessary skills and responsibilities for a position be determined?
7. A bachelor’s degree would fall under _______.
a) b) c) d)
a) b) c) d)
Before hiring Before sourcing Before making an offer After interviewing
6. Search ______ resumes when sourcing. e) f) g) h)
Current All 30 day old 6 month old
Knowledge Skill set Description Talent
8. The ability to type is part of a _______. e) f) g) h)
Knowledge Skill set Description Talent
Module Two: Review Questions 9. What percentage of people left in a single year in the Case Study? a) b) c) d)
25 percent 20 percent 35 percent 50 percent
10. What was the turnover after hiring new employees in the Case Study? e) f) g) h)
50 percent 20 percent 35 percent 25 percent
Module Three: The Selection Process Many companies gloss over the selection process. They schedule a few interviews and pick the least objectionable candidate. The selection process, however, will help find the best match for your organization when you take the time to do it correctly.
When hiring key employees, there are only two qualities to look for: judgment and taste. John W. Gardener
Job Analysis and Descriptions
Requirements
Tasks
Work environment
Equipment
Associations
The Approach
Talent Teach-ability Flexibility
The Recruitment Interview Not in-depth Find candidates Focuses on selection criteria
Testing Physical
Personality
Psychological
Cognitive
Case Study A local coffee shop began losing customers due to poor service Because of the low labor budget, the owner of the company felt that he was stuck
He chose to alter his selection process
After a year, profits increased 20 percent and customer satisfaction improved.
Module Three: Review Questions 1. Which types of relationships need to be described?
3. What is not a method for managing the selection process?
a) b) c) d)
a) b) c) d)
Those within the company Those outside the company Those inside and outside the company None
2. Tools and equipment include ________.
a) b) c) d)
Physical ability Standards Tasks Special clothing
Training Assessments Interviews Aptitude tests
4. The selection criteria are based on the _______. e) f) g) h)
Company policies Job description Expectations Skill sets
Module Three: Review Questions 5. How long do recruitment interviews typically last?
7. Tests should be _________.
a) b) c) d)
a) b) c) d)
10 to 15 minutes 15 to 20 minutes 20 to 25 minutes 20 to 30 minutes
Invalid Unreliable Invalid and unreliable Legal
6. Recruitment interviews should focus on ________.
8. Tests must not violate _________.
e) f) g) h)
e) f) g) h)
Strength Experience The selection criteria Assessments
The ADP The ADA and EEOC The ADA The EEOC
Module Three: Review Questions 9. How much did profits increase in the Case Study? a) b) c) d)
30 percent 25 percent 20 percent 10 percent
10. Why did the owner feel subpar employees were his only option? e) f) g) h)
The type of business Lack of training Location of business Small labor budget
Module Three: Review Questions 1. Which types of relationships need to be described?
3. What is not a method for managing the selection process?
a) b) c) d)
a) b) c) d)
Those within the company Those outside the company Those inside and outside the company None
2. Tools and equipment include ________.
a) b) c) d)
Physical ability Standards Tasks Special clothing
Training Assessments Interviews Aptitude tests
4. The selection criteria are based on the _______. e) f) g) h)
Company policies Job description Expectations Skill sets
Module Three: Review Questions 5. How long do recruitment interviews typically last?
7. Tests should be _________.
a) b) c) d)
a) b) c) d)
10 to 15 minutes 15 to 20 minutes 20 to 25 minutes 20 to 30 minutes
Invalid Unreliable Invalid and unreliable Legal
6. Recruitment interviews should focus on ________.
8. Tests must not violate _________.
e) f) g) h)
e) f) g) h)
Strength Experience The selection criteria Assessments
The ADP The ADA and EEOC The ADA The EEOC
Module Three: Review Questions 9. How much did profits increase in the Case Study? a) b) c) d)
30 percent 25 percent 20 percent 10 percent
10. Why did the owner feel subpar employees were his only option? e) f) g) h)
The type of business Lack of training Location of business Small labor budget