mLearning Instructor Guide
TABLE OF CONTENTS Preface ..............................................................................................................................................7 What is Courseware? ................................................................................................................................ 7 How Do I Customize My Course? .............................................................................................................. 7 Materials Required ................................................................................................................................... 9 Maximizing Your Training Power .............................................................................................................. 9 Module One: Getting Started ........................................................................................................... 11 Housekeeping Items................................................................................................................................ 11 The Parking Lot ....................................................................................................................................... 12 Workshop Objectives .............................................................................................................................. 12 Module Two: What is MLearning? .................................................................................................... 13 MLearning Uses ...................................................................................................................................... 13 MLearning Environments........................................................................................................................ 14 MLearning Tools ..................................................................................................................................... 15 MLearning Advantages........................................................................................................................... 16 Case Study............................................................................................................................................... 17 Module Two: Review Questions.............................................................................................................. 19 Module Three: Common MLearning Devices ..................................................................................... 22 Mobile Phones ........................................................................................................................................ 22 Tablets .................................................................................................................................................... 23 Notebook Computers .............................................................................................................................. 24 Personal Digital Assistants (PDAs) .......................................................................................................... 25 Case Study............................................................................................................................................... 26 Module Three: Review Questions ........................................................................................................... 27
Module Four: Ancillary Equipment in MLearning .............................................................................. 31 Internet Connections............................................................................................................................... 31 Messaging Services ................................................................................................................................. 32 Video Cameras ........................................................................................................................................ 33 Bluetooth ................................................................................................................................................ 34 Case Study............................................................................................................................................... 35 Module Four: Review Questions ............................................................................................................. 37 Module Five: M-Learning vs E-Learning............................................................................................. 40 Devices Available .................................................................................................................................... 40 Informal vs. Formal Structure ................................................................................................................. 41 Increased Access ..................................................................................................................................... 42 Content ................................................................................................................................................... 43 Case Study............................................................................................................................................... 44 Module Five: Review Questions .............................................................................................................. 45 Module Six: Four C’s of MLearning.................................................................................................... 48 Content ................................................................................................................................................... 48 Computer ................................................................................................................................................ 49 Capture ................................................................................................................................................... 50 Communicate .......................................................................................................................................... 51 Case Study............................................................................................................................................... 52 Module Six: Review Questions ................................................................................................................ 54 Module Seven: Aspects of MLearning ............................................................................................... 57 The FRAME Model .................................................................................................................................. 57 The Device Aspect ................................................................................................................................... 58 The Learner Aspect ................................................................................................................................. 59 The Social Aspect .................................................................................................................................... 60
Case Study............................................................................................................................................... 61 Module Seven: Review Questions ........................................................................................................... 63 Module Eight: Challenges of MLearning ............................................................................................ 66 Dependence on Technology .................................................................................................................... 66 Decreased Quality of Communication .................................................................................................... 67 Security ................................................................................................................................................... 68 Risk of Distraction ................................................................................................................................... 69 Case Study............................................................................................................................................... 70 Module Eight: Review Questions ............................................................................................................ 71 Module Nine: Benefits of MLearning ................................................................................................ 74 Decreased Costs ...................................................................................................................................... 74 Available Support.................................................................................................................................... 75 Unlimited Resources ............................................................................................................................... 76 Continuous Learning ............................................................................................................................... 77 Case Study............................................................................................................................................... 78 Module Nine: Review Questions ............................................................................................................. 79 Module Ten: Getting MLearning Started ........................................................................................... 82 Organize Your Resources ........................................................................................................................ 82 Form a Work Plan ................................................................................................................................... 83 Engage Employees .................................................................................................................................. 84 Establish an End Goal ............................................................................................................................. 85 Case Study............................................................................................................................................... 86 Module Ten: Review Questions .............................................................................................................. 87 Module Eleven: Employee Training ................................................................................................... 90 Training Facilities .................................................................................................................................... 90 Encourage Communication..................................................................................................................... 91
Establish Guidelines ................................................................................................................................ 92 Equipment Training ................................................................................................................................ 93 Case Study............................................................................................................................................... 94 Module Eleven: Review Questions .......................................................................................................... 95 Module Twelve: Wrapping Up .......................................................................................................... 98 Words from the Wise .............................................................................................................................. 98 Review of Parking Lot ............................................................................................................................. 98 Lessons Learned ...................................................................................................................................... 99 Completion of Action Plans and Evaluations .......................................................................................... 99
Learn as if you were to live forever. Mahatma Gandhi
Preface What is Courseware? Welcome to Courseware.com, a completely new training experience! Our courseware packages offer you top-quality training materials that are customizable, user-friendly, educational, and fun. We provide your materials, materials for the student, PowerPoint slides, and a take-home reference sheet for the student. You simply need to prepare and train! Best of all, our courseware packages are created in Microsoft Office and can be opened using any version of Word and PowerPoint. (Most other word processing and presentation programs support these formats, too.) This means that you can customize the content, add your logo, change the color scheme, and easily print and e-mail training materials.
How Do I Customize My Course? Customizing your course is easy. To edit text, just click and type as you would with any document. This is particularly convenient if you want to add customized statistics for your region, special examples for your participants’ industry, or additional information. You can, of course, also use all of your word processor’s other features, including text formatting and editing tools (such as cutting and pasting). To remove modules, simply select the text and press Delete on your keyboard. Then, navigate to the Table of Contents, right-click, and click Update Field. You may see a dialog box; if so, click “Update entire table” and press OK.
(You will also want to perform this step if you add modules or move them around.)
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If you want to change the way text looks, you can format any piece of text any way you want. However, to make it easy, we have used styles so that you can update all the text at once. If you are using Word 97 to 2003, start by clicking the Format menu followed by Styles and Formatting. In Word 2007 and 2010 under the Home tab, right-click on your chosen style and click Modify. That will then produce the Modify Style options window where you can set your preferred style options. For example, if we wanted to change our Heading 1 style, used for Module Titles, this is what we would do:
Now, we can change our formatting and it will apply to all the headings in the document. For more information on making Word work for you, please refer to Word 2007 or 2010 Essentials by Courseware.com.
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Materials Required All of our courses use flip chart paper and markers extensively. (If you prefer, you can use a whiteboard or chalkboard instead.) We recommend that each participant have a copy of the Training Manual, and that you review each module before training to ensure you have any special materials required. Worksheets and handouts are included within a separate activities folder and can be reproduced and used where indicated. If you would like to save paper, these worksheets are easily transferrable to a flip chart paper format, instead of having individual worksheets. We recommend these additional materials for all workshops:
Laptop with projector, for PowerPoint slides
Quick Reference Sheets for students to take home
Timer or watch (separate from your laptop)
Masking tape
Blank paper
Maximizing Your Training Power We have just one more thing for you before you get started. Our company is built for trainers, by trainers, so we thought we would share some of our tips with you, to help you create an engaging, unforgettable experience for your participants.
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Make it customized. By tailoring each course to your participants, you will find that your results will increase a thousand-fold. o
Use examples, case studies, and stories that are relevant to the group.
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Identify whether your participants are strangers or whether they work together. Tailor your approach appropriately.
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Different people learn in different ways, so use different types of activities to balance it all out. (For example, some people learn by reading, while others learn by talking about it, while still others need a hands-on approach. For more information, we suggest Experiential Learning by David Kolb.)
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Make it fun and interactive. Most people do not enjoy sitting and listening to someone else talk for hours at a time. Make use of the tips in this book and your own experience to keep your participants engaged. Mix up the activities to include individual work, small group work, large group discussions, and mini-lectures.
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Make it relevant. Participants are much more receptive to learning if they understand why they are learning it and how they can apply it in their daily lives. Most importantly, they want to know how it will benefit them and make their lives easier. Take every opportunity to tie what you are teaching back to real life.
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Keep an open mind. Many trainers find that they learn something each time they teach a workshop. If you go into a training session with that attitude, you will find that there can be an amazing two-way flow of information between the trainer and trainees. Enjoy it, learn from it, and make the most of it in your workshops.
And now, time for the training!
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You cannot open a book without learning something at all. Confucius Module One: Getting Started The use of technology is on the rise, so it’s no wonder that different methods of learning have emerged over the years. Recently, MLearning has become a new method for employees to learn and grow at work. With easy access, portability and a variety of resources available, MLearning is the user favorite for fast and convenient training and education.
Housekeeping Items Take a few moments to cover basic housekeeping items.
If you need an opening or a way to introduce the participants to each other, utilize the Icebreakers folder to begin or between breaks during the day.
Let participants know where they can find washrooms, break facilities, and fire exits.
Ask participants to turn off their cell phones or at least turn them to vibrate. If they must take a call, request that they do it outside.
Take this time to encourage the group to ask questions and make this an interactive workshop.
Write the words Respect, Confidentiality, and Practice on a piece of flip chart paper and tape it to the wall. Explain to participants that in order to get the most out of this workshop, we must all work together, listen to each other, explore new ideas, and make mistakes. After all, that’s how we learn!
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The Parking Lot Explain the concept of The Parking Lot to participants.
The Parking Lot is a visible place where you will “park” ideas that arise which are not on the agenda, may be off topic, or are better addressed outside of the program.
At the end of the session, we will review parked ideas and follow up, or make suggestions for your own investigation when you are back at work.
Suggestions for the trainer: 1. If you are working with a large group of participants, you may wish to nominate a recorder to park items as you are facilitating. 2. It’s a good idea to note the name of the contributor along with the parked item. 3. Items noted on the parking lot can be useful to you later as you plan future training sessions.
Workshop Objectives Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today. At the end of this workshop, participants should be able to:
Know the meaning of MLearning
Recognize different methods of MLearning
Know the benefits/challenges of using MLearning
Train other employees regarding MLearning
Form an MLearning plan
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It’s not a faith in technology. It’s faith in people. Steve Jobs
Module Two: What is MLearning? Mobile learning, or MLearning, is defined as the delivery of learning, education or training on mobile devices, such as mobile phones, tablets, laptops or PDAs. MLearning allows training and support to be taken anywhere, making it flexible and convenient for companies to use. Many businesses are taking advantage of this new technology to educate employees and clients more efficiently.
MLearning Uses MLearning is most commonly used for training and education purposes. The majority of training or learning in the workplace occurs on the job. However, it can be costly and time consuming to require employees to attend meetings, conferences or other training sessions away from work. Recently, many businesses have begun to implement MLearning, which allows employees to stay in the workplace to acquire additional training or knowledge. With MLearning, employees can gain new knowledge faster and be more up-to-date on any changes or company additions. MLearning has also become a helpful tool in training new employees, since it allows for the company to reduce group or individual training sessions and allow the employee to learn on their own terms. Not only does this allow the company to save on training hours, but allows the training manage to evaluate which employees are ready to begin work and which ones may need more help before starting on their own.
Estimated Time
8 minutes
Topic Objective
Review the different uses of MLearning.
Topic Summary
MLearning Uses
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Discuss the different uses for MLearning in a work environment. Materials Required
01: MLearning Tools
Planning Checklist
None
Recommended Activity
Complete the worksheet individually. Share your answers with the rest of the class.
Stories to Share
Share any personal, relevant stories.
Delivery Tips
Encourage everyone to participate.
Review Questions
What are some ideas for MLearning?
MLearning Environments The MLearning environment refers to the manner in which information is available for a particular session, such as how it is organized, what information is available and how it can be accessed. The environments in MLearning are different with every use and can be customized to a particular learner’s needs. The environment should be flexible and adjustable among different devices – meaning what can be seen/accessed on a mobile phone should also be accessible on a tablet or laptop computer. If the MLearning environment is not user-friendly or if the information is hard to read or download, the learner won’t be able to gain anything from their session, which cancels the point of training at all. Tips for MLearning environment:
Keep information organized Ensure all information is easily accessible on all mobile devices Always have a contact for technical support
Estimated Time
7 minutes
Topic Objective
Review the makeup of MLearning environments. MLearning Environments
Topic Summary Discuss the different aspects of MLearning environments. Materials Required
02: MLearning Environments
Planning Checklist
None
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Recommended Activity
Complete the worksheet individually. Share your answers with the rest of the class.
Stories to Share
Share any personal, relevant stories.
Delivery Tips
Encourage everyone to participate.
Review Questions
How is an MLearning environment created?
MLearning Tools Technology has changed the way we receive information. Computers have replaced reference books when it comes to learning new material, and now mobile devices are changing how we access information that has already been digitized. One of the key aspects of MLearning is using these mobile tools to access new information for education and training purposes. These MLearning tools allow learners to access the information needed from anywhere and at any time. Many of the devices used have become a common household need, such as mobile phones, notebook computers and even MP3 players. With technology on the rise, employees are more than likely to own at least one mobile learning tool they can use for future MLearning. Common MLearning tools:
Mobile phone MP3 players Tablets Notebook/laptop computers Personal Digital Assistants (PDAs)
Estimated Time
8 minutes
Topic Objective
Discuss the different tools of MLearning. MLearning Tools
Topic Summary Discuss the different tools used in an MLearning course. Materials Required
Flipchart/board and marker
Planning Checklist
None
Recommended Activity
Discuss with the class the different tools used in MLearning. Ask the group how what mobile devices they would use and why. Ask them why they
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chose this device and how it would benefit them. Write some of their answers on the board/flipchart. Stories to Share
Share any personal or relevant stories.
Delivery Tips
Encourage everyone to participate.
Review Questions
What are some tools used in MLearning?
MLearning Advantages The prospect of MLearning has created a long list of the advantages it can bring to a company. One of the most obvious advantages is the flexibility and convenience of using MLearning and accessing information at any time – anywhere. But MLearning also allows the content to be customized to the learner, and can benefit different types of learners (i.e. visual learners, auditory learners, spatial learners, etc.). Since people take their mobile devices wherever they go, MLearning allows users to make use of their spare time, or ‘dead time’, such as while standing in line at the bank, waiting for the bus or even in between meetings/projects. Advantages include:
Convenience and flexibility Customized learning Makes good use of spare time Tailored to different learning styles Larger access to information
Estimated Time
7 minutes
Topic Objective
Discuss the benefits of using MLearning. MLearning Advantages
Topic Summary Discuss the various benefits of using MLearning in the workplace. Materials Required
Flipchart/board and marker
Planning Checklist
None
Recommended Activity
Review with the class the purpose of MLearning and discuss why it would be beneficial in the workplace. Ask them to name some of these advantages.
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Write some of their answers on the board/flipchart. Stories to Share
Share any personal or relevant stories.
Delivery Tips
Encourage everyone to participate.
Review Questions
What advantages does MLearning provide in and out of the workplace?
Case Study Joseph and Tony were assigned to attend training regarding a new product the company would soon release. “I don’t have time to stop working and go to training.” Tony said. “Me either.” Joseph agreed. When they told their manager, Roz, about their time problem, the manager offered for them to take the course using the company’s new MLearning software. Of course, Joseph and Tony had lots of questions about MLearning, including how it all worked and how they could obtain credit for the training. Roz explained the new MLearning program the company had adopted and how the training information is accessible on the new site. Most importantly, Roz explained how they two of them could use any mobile device they wanted to complete the training. They could use their mobile phones, the company tablets or their own laptop computer. “I can see why we adopted this program,” Joseph said. “This makes training a lot easier!”
Estimated Time
5 minutes
Topic Objective
Outline the What is MLearning? Case study. Case study
Topic Summary Discuss the aspects of MLearning. Materials Required
None
Planning Checklist
None
Recommended Activity
Discuss the outcome of the case study. How would Joseph and Tony’s training been different without MLearning?
Stories to Share
Share any personal, relevant stories.
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Delivery Tips
Encourage everyone to participate.
Review Questions
How did the two workers feel about attending training sessions?
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Module Two: Review Questions 1. What is MLearning commonly used for? a) b) c) d)
Employee training. Inventory. Manager meetings. Computer games.
MLearning is used for many reasons, including employee training, product education, and even general employee education. 2. How does MLearning benefit new employees? a) b) c) d)
It allows them to learn in groups. It allows one-on-one time with the manager. It allows them to learn at their own pace. It allows them to skip certain session trainings.
MLearning is beneficial to many companies and its employees. Benefits include allowing them to learn at their own pace, learn faster and use their own mobile device to do it. 3. The MLearning environment refers to what? a) b) c) d)
Course content. Course access. Course layout. All of the above.
The MLearning environment is the part of the MLearning course that refers to the course’s content, including how it is accessed, viewed, laid out and what it is about. 4. In MLearning, it is important for the environment to be what? a) b) c) d)
Monochromatic. User-friendly. Full of content. Multi-tabular.
A MLearning environment includes all aspects of the content of the course, so it is important that the environment is user-friendly and easy to use.
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5. Which of the following can be used for MLearning? a) b) c) d)
Computer tablets. Laptops. Mobile phones. All of the above.
MLearning is designed to be completed on mobile devices, including mobile phones, laptops, PDAs and computer tablets. 6. The rise of __________ has increased the use of mobile devices in education. a) b) c) d)
Printed books. Television. Technology. The internet.
Over the recent decades, the rise of technology has increased the use of mobile devices for all kinds of tools, such as education and training. 7. MLearning allows learners to make use of what? a) b) c) d)
Their ‘dead time’. Their time in the office. Their unused mobile devices. Their printed textbooks.
Every person has ‘dead time’, such as standing in line at the bank, waiting for the bus, or simply in between other activities. With MLearning, learners can make use of this time. 8. One advantage of MLearning is that it appeals to different styles of what? a) b) c) d)
Ethnicities. Learning. Fashion. Ages.
One advantage of MLearning is that it can appeal to different learning styles of its users because it uses different forms of content, such as photos, videos and audio files.
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9. Why did Tony and Joseph feel like they could not attend the training session? a) b) c) d)
They did not have time for it. They were supposed to go on vacation that day. They felt like they already knew the new material. They just didn’t want to do it.
When Tony and Joseph were told they needed to attend a training session for the company, they both said they felt like they did not have time to take off from work to attend the session. 10. What devices did Roz say the employees could use to complete the training? a) b) c) d)
Their mobile phones. The company tablets. A laptop computer. All of the above.
When Roz was describing the MLearning to her employees, she explained that they could complete the training on any mobile device, such as their mobile phone, tablet, or notebook/laptop computer.
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What new technology does is create new opportunities to do a job that customers want done. Tim O’Reilly Module Three: Common MLearning Devices The idea of MLearning has rapidly grown since its introduction in the late 1980s. This is greatly due to the types of mobile devices that have come available and have replaced the large format desktop computers. In today’s society, since people are mobile, they have mobile devices that keep them connected wherever they go.
Mobile Phones Mobile phones, also known as cellular phones or cell phones, were first commercially available in 1983 and weighed over 4 pounds. Since then, the market for cellular phones has grown to over 7 billion users in 2014, making the mobile phone a common household device and almost a necessity. Mobile phones have advanced into what we know as ‘smart phones’, which is a phone that allows for photography, gaming, downloading applications (or apps), and browser capabilities along with the standard making/receiving phone calls and text messaging. These smart phones allow for users to participate in MLearning because they allow for websites to be loaded through the browser or allow the user to download an ‘app’ that has the information already stored within it. Since mobile phones go wherever the learner goes, they’re a great tool to access MLearning at any time.
Estimated Time
8 minutes
Topic Objective
Review the uses of mobile phones. Mobile Phones
Topic Summary Discuss the use of mobile phones in MLearning.
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Materials Required
03: Using My Mobile Phone
Planning Checklist
None
Recommended Activity
Complete the worksheet individually. Share your answers with the rest of the class.
Stories to Share
Share any personal, relevant stories.
Delivery Tips
Encourage everyone to participate.
Review Questions
What can a mobile phone be used for?
Tablets A tablet computer, simply known as a tablet, is a mobile computer in a single, portable unit and always features a touch screen display. Tablets often include sensory equipment, such as photo cameras, microphones and battery life. They do not often include a physical keyboard or mouse, but can be added on as separate pieces of hardware if desired. Starting at 8� long, tablets are larger than mobile phones and PDAs, but still smaller and more portable than a laptop or notebook computer. Tablets have many of the same capabilities as laptop computers as well as mobile phones, including web browsing, mobile apps, and even various document software, such as Microsoft Word or Keynote. Tablets work best for some people because they have larger screens that allow better viewing and allow access to both application and direct websites – in a convenient, portable format.
Estimated Time
7 minutes
Topic Objective
Review the different uses of computer tablets. Tablets
Topic Summary Discuss the benefits of using computer tablets in MLearning. Materials Required
04: Using My Tablet
Planning Checklist
None
Recommended Activity
Complete the worksheet individually. Share your answers with the rest of the class.
Stories to Share
Share any personal, relevant stories.
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Delivery Tips
Encourage everyone to participate.
Review Questions
What can a tablet be used for?
Notebook Computers Notebook computers, also known as laptops or portable computers are computers that have the well-known clam-shell structure featuring a screen and full keyboard. Notebooks were made to be a portable computer that the user can take with them and still have the same capabilities as a full desktop computer. Even though notebooks started out as small units and were only considered for specialized fields, they have developed into the more powerful and modernized machine they are today. Notebooks are becoming as common as mobile phones and are a great tool for MLearning because of its abilities to perform any function a desktop computer can. Notebooks allow the user to sign on to websites, download/upload content and even view supplemental DVDs or CD-ROMS. Smaller, more compact notebooks, known as netbooks, can offer another way for the user to access MLearning. Netbooks can form almost all of the same functions as a full notebook, such as web browsing, video content, downloads and using search engines, due to its size the netbook does not offer many input devices, such as CD/DVD player or even many USB ports. Netbooks are great for simple information access, but do not work well if additional information will need to be added from the exterior.
Estimated Time
8 minutes
Topic Objective
Review the different uses of notebook computers. Notebook Computers
Topic Summary Discuss the benefits of using notebook computers in MLearning. Materials Required
05: Using My Laptop
Planning Checklist
None
Recommended Activity
Complete the worksheet individually. Share your answers with the rest of the class.
Stories to Share
Share any personal, relevant stories.
Delivery Tips
Encourage everyone to participate.
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Review Questions
What are some uses a notebook computer can do?
Personal Digital Assistants (PDAs) Personal digital assistants, or personal data assistant, are a brand of mobile devices that function as an information manager, both personal and professional. The main use for PDAs is for a person to keep track of their needed information, such as contacts, calendars, schedules, videos and music. They typically have a touch screen that can be maneuvered with a stylus pen or pointer. In more recent years, PDAs have been equipped to access the internet, allowing the user to visit web pages, watch videos, or download content. In regards to MLearning, PDAs work in a similar manner to the mobile phone, in which the user can take the educational material with them wherever they go. Many companies use PDAs to allow employees to access MLearning and training while controlling their access to unauthorized information or sites. Unfortunately, PDA use has steadily declined over the past few years due to the increase use of smartphones and their increased capabilities.
Estimated Time
7 minutes
Topic Objective
Review the different uses of PDAs PDAs
Topic Summary Discuss the benefits of using PDAs in MLearning. Materials Required
06: Using My PDA
Planning Checklist
None
Recommended Activity
Complete the worksheet individually. Share your answers with the rest of the class.
Stories to Share
Share any personal, relevant stories.
Delivery Tips
Encourage everyone to participate.
Review Questions
What can a PDA be used for?
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Case Study Angela has just signed up for a work training session and her manager has informed her that she is able to take the training through the company’s MLearning course. “But I’ve never done something like that before,” Angela said. Her manager, Andrew, told Angela that she had a variety of ways she could complete the training. He explained that she could use any mobile device, such as a laptop or even her smartphone. He asked her what devices she had available in her office and if she could take any of them with her when she left the office. Angela said she had a tablet assigned for her to use when she started with the company. “Great! You can use that tablet to complete your MLearning when you have some spare time. Now, let me show you how to get started…” Andrew told her. After Angela determined what device she would use for her MLearning, Andrew helped her find the information she would need and how to access the company website to begin training.
Estimated Time
5 minutes
Topic Objective
Outline the Common MLearning Devices case study. Case Study
Topic Summary Discuss the different devices used with MLearning. Materials Required
None
Planning Checklist
None
Recommended Activity
Discuss the outcome of the case study. How will MLearning benefit Angela?
Stories to Share
Share any personal relevant stories.
Delivery Tips
Encourage everyone to participate.
Review Questions
What help did Angela need from Andrew?
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Module Three: Review Questions 1. Mobile phones that have photo and browser capabilities are called what? a) b) c) d)
Smart phones. Super phones. Computer phones. Tablet phones.
Mobile phones with photo, video and browser capabilities are commonly referred to as smart phones and have grown in popularity over the last decade. 2. In 2014, it was established to be approximately how many cell phone users in the world? a) b) c) d)
5 billion. 6 billion. 7 billion. 8 billion.
In 2014, it has been estimated that over 7 billion user own a mobile phone or smart phone with working service worldwide. 3. Tablet screens are typically __________ mobile phones or PDAs. a) b) c) d)
Smaller than. The same size as. Brighter than. Bigger than.
Computer tablets are similar to mobile phones when it comes to viewing content or software usage, but their screens are usually several inches bigger in size. 4. Tablets always have which of the following features? a) b) c) d)
A keyboard. A touch screen. A mouse. A USB drive.
Computer tablets do not feature keyboard or mice, so all tablets come with a touch screen the user can use to point, click and drag in order to do things.
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5. Notebooks are commonly known as what? a) b) c) d)
Compact computers. SmartBooks. Laptops. MobileBooks.
Notebooks were originally created as small computers the user carried for ‘notes’ and were compact in size. However, over the years the term laptop was coined and has become an ‘official title for all compact computers. 6. Smaller, compact notebooks are known as what? a) b) c) d)
Netbooks. Compactbooks. Minibooks. Microbooks.
Netbooks were originally created for small, portable computers used for simple tasks. Unlike laptops, they typically do not have a disc drive or very many access points. 7. Originally PDAs were used for what? a) b) c) d)
Making phone calls. Text messaging. Taking photos. Information keeping.
PDAs were very popular in the early 1990s and were used as general information keepers, such as an address book, calendar and general reminder notes. 8. The use of PDAs has decreased over time due to what? a) b) c) d)
Technology. Mobile phones. Laptops. Phone books.
When mobile phones were introduced, they began to have some of the same capabilities as PDAs, such as keeping contact numbers and calendar information. This led to the declined use of PDAs as more people began using their mobile phones instead.
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9. Why was Angela hesitant about using MLearning to complete her training course? a) b) c) d)
She had never done it before. She thought it would take up too much time. She said she had already done the training. She wanted to do it in a group training session.
At first, Angela was hesitant to use MLearning to complete her training course because she had never used MLearning before. 10. What device did Angela decide to use for her MLearning? a) b) c) d)
A PDA. A laptop. A company tablet. A mobile phone.
After talking with her manager, Angela decided to use her company tablet to complete her training through MLearning.
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