Workplace Violence
Module One: Getting Started Workplace harassment is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect and dignity. Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence.
I’m not concerned with you liking me or disliking me. All I ask is that you respect me as a human being. Jackie Robinson
Workshop Objectives
Define harassment
Understand bullies
Develop relevant policies
Module Two: What Is Workplace Harassment?
Allowing workplace harassment to continue will cause legal problems while destroying company morale. Many people are uncertain about what constitutes harassment, and they are confused when their actions are pointed out as demeaning.
Being brilliant is no great feat if you respect nothing. Goethe
How to Identify Physical
Emotional
Gestures
Threats
Actions and contact
Jokes
Costs to Your Business
Litigation fees
Psychological ramifications
Reputation
Legal
Companies are responsible Protect employees Address issues
Psychological
Stress Fatigue Physical symptoms
Module Two: Review Questions 1. Is it possible to offend someone accidently?
3. Which is a negative result that can happen because of harassment?
a) b)
a) b) c) d)
Yes No
Monetary loss Legal trouble Psychological damage All of the above
2. Harassment can only cost businesses money?
4. Stress from harassment can cause what to happen?
c) d)
e) f) g) h)
False True
Sick day usage going up Lower productivity Employee turnover All of the above
Module Two: Review Questions 1. Is it possible to offend someone accidently?
3. Which is a negative result that can happen because of harassment?
a) b)
a) b) c) d)
Yes No
Monetary loss Legal trouble Psychological damage All of the above
2. Harassment can only cost businesses money?
4. Stress from harassment can cause what to happen?
c) d)
e) f) g) h)
False True
Sick day usage going up Lower productivity Employee turnover All of the above
Module Three: Identifying the Bully Bullies are a growing problem in the workplace. Those who bully others do so with malicious intent. Unlike other harassment issues, bullies know that they are being cruel. Only 20 percent of bullying is considered illegal harassment because 80 percent of bullies do not harass people in other groups. In fact, 71 percent of bullies are women who target other women.
Men are respectable only as they respect. Ralph Waldo Emerson
Abusive Workplace Behaviors
Gossip and rumors
Isolating an individual
Spying on or stalking
Belittling
Bullying and Personality Disorders
Social customs Deceitful Impulsive Unable to empathize Disregards safety
Narcissism
Arrogance
Few can understan d them
Feels entitled
Jealous of others
Module Three: Review Questions 1. What percentage of bullying is considered illegal?
3.
a) b) c) d)
a) b) c) d)
2.
e) f) g) h)
10% 20% 50% 100%
Bullies mainly use what to manipulate their targets? Money The internet Words Fear
4.
e) f) g) h)
Bullies generally show what personality disorder? Dependent personality disorder Avoidant personality disorder Anxious personality disorder Antisocial personality disorder
A person showing arrogance, a need to be appreciated, entitlement, jealousy, and have a self important attitude may be diagnosed with what? Narcissism Stockholm syndrome Blepharitis Micropsia
Module Three: Review Questions 1. What percentage of bullying is considered illegal?
3.
a) b) c) d)
a) b) c) d)
2.
e) f) g) h)
10% 20% 50% 100%
Bullies mainly use what to manipulate their targets? Money The internet Words Fear
4.
e) f) g) h)
Bullies generally show what personality disorder? Dependent personality disorder Avoidant personality disorder Anxious personality disorder Antisocial personality disorder
A person showing arrogance, a need to be appreciated, entitlement, jealousy, and have a self important attitude may be diagnosed with what? Narcissism Stockholm syndrome Blepharitis Micropsia