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3. CARDS

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2. ACCOUNT

2. ACCOUNT

Debit Card

Your new UNI debit card will replace your current debit card and give you access to the Interac and Mastercard networks and their advantages. Your UNI debit card does NOT replace your credit card

Activating your UNI debit card on July 6, 2023*, will open up a new world of possibilities! In addition to the usual features, you’ll be able to shop online and anywhere in the world using your UNI chequing account.

REMEMBER!

• Your new card and PIN (personal identification number) will be mailed to you in separate mailings.

• Your new PIN will consist of four (4) instead of five (5) digits.

• The new UNI debit card will provide access to the Interac and Mastercard networks.

• The new UNI debit card will provide access to over 1,800 ATMs in the AccuLink network across Canada.

• Use your current debit card until your new UNI debit card is activated on July 6, 2023*.

• Only one card will be issued per member and client.

Card comparison

Possibility

IMPORTANT STEPS AND INFORMATION FOR USING YOUR NEW UNI DEBIT CARD

Activating your new UNI debit card

• Starting July 6, 2023*, activate your new card by making a first transaction using your 4-digit PIN at a sales outlet or one of our ATMs.

• You’re now ready to use it online and make contactless transactions.

Changing your PIN (optional)

• You can change your PIN at any of our ATMs starting July 10, 2023*, after activating your new card.

Forgot your PIN?

• Go to a branch or call our Client Contact Centre at 1-888-359-1357 to get a temporary PIN.

*Go to www.uni.ca/en/transitionto find out when to start the activationprocess.

Can be used only if you have money in your account

Includes loyalty program and/or cash back

Integration of card as a payment method (e.g., subscription or invoice)

If included with the card

CREDIT CARD (starting June 11, 2023)

Need help with your credit card?

Call the number on the back of your card.

Changes will affect UNI credit card holders starting June 11, 2023

Your credit card will remain functional. Your PIN and security number, as well as any pre-authorized payments will not change and your earned BONUSDOLLARS will not be affected.

What will change is how you view your account statement and pay your balance.

Using Your Credit Card

1. View your credit card balance and account statement

Personal members and clients Business members and clients

TEMPORARY SOLUTION:

Your monthly paper statement will be mailed to you. You can also contact Desjardins at the number on the back of your card to find out your balance.

POST-TRANSITION SOLUTION:

Desjardins will contact Personal credit card holders currently registered for online statements to help them log in to Desjardins AccèsD. This will allow you to view your statements online again. The link to Desjardins AccèsD will be displayed in the new “My Profile” tool (see the online section ‘‘My Profile’’).

You’ll no longer be able to view your credit card statement on UNI’s AccèsD Affaires.

SOLUTION : Your monthly paper statement will be mailed to you. You can also contact Desjardins at the number on the back of your card to find out your balance.

REMEMBER!

STARTING JUNE 11, 2023:

• You will no longer be able to view your credit card balance in AccèsD and AccèsD Affaires.

• You will be able to view your balance once you receive your statements by mail or by calling the number on the back of your credit card.

• To pay your balance, you’ll have to make a bill payment (Personal) on AccèsD or supplier payment (Business) on AccèsD Affaires (“My Profile” as of July 10, 2023*), by calling our Client Contact Centre at 1-888-359-1357, using or an ATM or visiting a branch.

• Personal credit card holders have their card already included in the list of bills.

• Business credit card holders will need to add the credit card to their list of standard suppliers.

• After the transition, for those registered to the online statement, Desjardins will contact you to register for its Desjardins AccèsD (Personal members and clients only). Once you register, you’ll be able to view your balance online again. No action is required on your part at this time.

• Business members and clients can contact the number on the back of the card to learn about their options.

2. Pay your credit card bill

Personal members and clients

To pay your UNI credit card, you will need to view your credit card balance (see the “View your credit card balance and account statement” section) on the monthly account statement that will be mailed to you. You will then need to make a bill payment for the balance on your statement.

Please note that your UNI credit card is automatically included in your bill payments in AccèsD, and no action is required. You can go right to paying your balance due.

POST-TRANSITION SOLUTION:

Cardholders currently signed up for online statements can see their credit card balance in Desjardins AccèsD and pay their UNI credit card by making a bill payment via their new “My Profile” transaction tool. Please note that Desjardins will contact you to register for its AccèsD.

Business members and clients

To pay your UNI business credit card, you will need to view your credit card balance on the monthly account statement that will be mailed to you and make a supplier payment in the amount indicated on your statement.

Note that your UNI business credit card is not automatically included in your AccèsD Affaires UNI supplier list. You must add it as a Standard supplier to pay your balance due.

Please note that it may take 3 to 4 days for the payment to go through. Don’t wait until your statement’s due date to make your payment.

3. BONUSDOLLARS Rewards Program

Don’t worry! You will keep your BONUSDOLLARS points and continue to benefit from the program.

Starting June 11, 2023:

• You will keep your points and continue to earn more on eligible purchases;

• It will no longer be possible to redeem your points for UNI financial products.

Redeem your points for eligible transactions

Between June 11, 2023, and the date you sign up for Desjardins AccèsD, call the number on the back of your credit card.

Upon enrolment in Desjardins AccèsD, you will have the option to redeem your points yourself on Desjardins AccèsD.

4. Your pre-authorized payments

IMPORTANT – Pre-authorized payments (e.g., for your monthly subscriptions) will not be affected as of June 11, 2023. Your credit card number, your PIN and your security code will remain the same.

5. Accord D financing (Personal members and clients)

It will no longer be possible to apply for Accord D financing. Current Accord D financing will remain valid, and the terms for repayment will not change. Call our Client Contact Centre at 1-888-359-1357 for all available financing options.

6. Business Freedom Solution (BFS) (Business members and clients)

The Business Freedom Solution line of credit will no longer be available as of June 11, 2023. If you currently hold this product, you should have received a notice with all the details.

If you would like to replace this product with a UNI line of credit, call our Client Contact Centre at 1-888-359-1357. Certain conditions apply.

7. Overdraft transfer service

If you use the overdraft protection option between your credit card and your personal chequing account (PCA), please note that this option will no longer be available as of June 11, 2023.

If you would like to explore the various other solutions available, call our Client Contact Centre at 1-888-359-1357.

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