Amantra FM expects 10% industry growth in 2023

Differentiated services and demonstrable outcomes top priorities for UAE’s integrated facilities management industry in 2023, the firm says

By CCME Content Team

AMANTRA FM is bullish on the UAE integrated facilities management industry’s growth potential in 2023. The Dubaiheadquartered FM company, specialising in bespoke services, said the industry looks poised to register a healthy growth rate of 10%, as trends shift in favour of differentiated services that lead to demonstrable outcomes such as energy and cost savings and reduced tenant churn. The industry’s technology adoption will be attuned to national priorities, according to Amantra FM, which has been vocal about its commitment to the UAE Vision 2025.

Sangeetha B, the company’s CEO, said: “The FM industry will be increasingly prefixed by the word ‘integrated’ in 2023, with stakeholders hoping to bridge silos between people, technologies and systems in facilities. It will lead to the standardization of computer-aided facility management (CaFM) adoption and IoT- led operations. The resulting impact on tenant experiences, energy conservation/ management, sustainability goals, and cost savings will invite supportive government policies and incentives.”

Sangeetha said her notions about widespread technology adoption in the industry are supported by a few tell-tale signs in 2022. FM operators and owners have been in the market for IoT and CaFM solutions, she said. The increased demand has, in turn, necessitated service providers to revamp their value propositions, she further said. Those developments have worked in favour of service providers, such as Amantra, who have operated within a business niche from the get-go, she added.

“Differentiated services, along with niche marketing, are increasingly getting the better of mass marketing FM models,” Sangeetha said. “Though the pandemic was a causal factor behind this shift, there are structural trends, such as digital transformation. Owners and FM operators are inclined toward service providers who may not have broadbased solutions but show visible positive outcomes in their niche offerings.”

Subsequent to the onset of the pandemic, Sangeetha said, building owners are prioritising hard services relating to HVAC systems. They are more cognizant of Indoor Air Quality (IAQ) standards, she said, adding that such developments complement frameworks such as Abu Dhabi’s Safety and Security Planning Manual (SSPM) and bigger priorities like the UAE Vision 2025. “We are proud to support the UAE’s aim of world leadership in sustainable development,” she said. “Our commitment to the nation’s vision is reflected in our endeavour to focus on sustainability through energy management, improving the air quality by using ion technology, and promoting the usage of green products.”