FBMS Faculty Handbook 2025 by Cape Peninsula University of Technology

FACULTY’S VI SION & MISSI

VISION

To be a leading provider of business education in Africa and beyond. To achieve our vision, the Faculty will:

• Advance the innovation in business education and practices through excellence in teaching, research and comm unity engagem ent.

• Develop a cultur e based on the high academic expectations of our students in partnership with Fundani; we will prepare them for success in business and societ y in general

• Elevate the quality of our pr ogramm es to educate the citizens of the country and beyond

• Build m utual business and scholarl y relationships with k ey external c onstituents.

• Increase and sustain the F aculty resource base.

• Provide transform ational leadership to staff and students.

• Ensure the reputation of the Faculty is excellent.

MISSION

THE FACULT Y OF BUSIN ESS AND M AN AGEM ENT SCIENCES is comm itted to be an innovative and peo ple-centred Faculty that strives to create an enabling environm ent where scholarship , research, service excellence, teaching and learning are promoted to establish Cape Peninsula Universit y of T echnology as a world-class universit y

GENERAL INFORM ATION 3

Welcome message from the Dean

Welcome to CPUT and the vibrant Faculty of Business and Management Sciences!

Thank you for choosing to study at the Faculty of Business & Management Sciences (FBMS), the largest faculty at the Cape Peninsula University of Technology (CPUT), a vibrant and dynamic institution of higher learning situated in the heart of Cape Town, South Africa. We welcome you and encourage you to pursue a well -rounded experience during your time with us.

The Faculty of Business and Management Sciences is the largest faculty within CPUT. We are proud of our achievements over the years and continue to strive to provide academic excellence; operating at the cutting edge of our disciplines; creating and disseminating knowledge through high level research. Our students are taught by academics who are both actively engaged in industry, ensuring high programmatic relevance; and who are pushing forward the boundaries of disciplinespecific knowledge.

Our faculty works hard to create a caring and supportive culture and an affirming environment which values and celebrates diversity through respecting and celebrating individual differences.

The Faculty of Business and Management Sciences prides itself in its mandate to prepare skilled graduates to participate successfully in the economic and business sectors of South Africa and beyond. It is comprised of 16 academic departments and 1 academic unit that offer a broad selection of business qualifications, from Paralegal, Hospitality, Tourism and Sport, through a host of Management qualifications specific to industry sectors like Retail, Marketing, Entrepreneurship and Real Estate, to a number of qualifications within the Accounting field.

The faculty is also supported by three strategic units that aim to advance the academic programmes and promote the faculty projects, initiatives and research:

Unit of Quality, Risk and Knowledge Management

Unit for Research and Information Advancement

Unit for Strategic Initiatives and Partnerships

The Cape Town Hotel School and Restaurant also form part of the Business and Management Sciences Faculty.

We wish you much success with your studies!

Prof R. Rampersad

GENERAL INFORM ATION

DEAN: Faculty of Business and Management Sciences

BELLVILLE CAMPUS

Symphony Way (off Robert Sobukwe Road), Bellville

PO BOX 1906

Tel 021 959 6911

Bellville 7535

DISTRICT SIX CAMPUS

Hanover and Tennant Street, District Six

PO BOX 652

Tel 021 460 3911

Cape Town 8000

GRANGER BAY CAMPUS

Beach Road, Mouille Point

PO BOX 652

Tel 021 440 5700

Cape Town 8000

MOWBRAY CAMPUS

Highbury Road, Mowbray

PO BOX 652

Tel 021 680 1500

Cape Town

8000

NEWLANDS CAMPUS

The Wicket Building, Newlands Cricket Ground, 146 Campground Rd, Newlands, Cape Town, 7780

GENERAL INFORM ATION 5

WELLINGTON CAMPUS

Jan van Riebeeck Street, Wellington

PRIVATE BAG X8

Tel 021 864 5200 Wellington 7654

STUDENT ACADEMIC RULES AND REGULATIONS

Students should familiarise themselves with the CPUT academic rules and regulations information obtainable from the CPUT website (Study at CPUT): http://www.cput.ac.za/study

RESEARCH

The Cape Peninsula University of Technology actively promotes research of an applied nature, believing that a strong research activity is a necessary feature of any institution offering higher education. Students are sensitised to the importance of information and library skills during their first three years of study, introduced to research methodologies in the degree year, and provided with guidance and facilities to undertake independent research for further studies. The Guide to Postgraduate Studies is available on the CPUT website: www.cput.ac.za

STUDENT IDENTITY CARDS

Students are issued with identity cards at the first year of registration. For security purposes, these cards must be presented on demand when entering CPUT premises. Presentation of these cards when buying materials, booking of theatres, etc. may provide special discount rates.

CLASS FEES, BURSARIES & LOANS

A class fees list is available from the CPUT website. Please note that these fees are subject to change every year and are not refundable. Bursary and financial aid applications must be submitted to the Financial Aid Department. Information on fees, bursaries and the CPUT fees rules and regulations booklet is available from the CPUT website: http://www.cput.ac.za/study/fees and http://www.cput.ac.za/academic/faculties/business/prospectus

PRESCRIBED BOOKS

The titles and prices of prescribed text books that students must purchase are available at the book shops on the various campuses. Reference books and technical journals are available to students in the library. Students should not purchase books until instructed to do so by the subject lecturers.

HOURS OF TUITION

Full-time (day) classes commence at 08:30 and can be scheduled up until 16:30. The full-time timetables can be viewed via the following link on campus: http://webinfo.cput.ac.za/stats/timetables.htm and https://timetables.cput.ac.za/calendar/ If you are unable to view full-time timetable information, please contact your Academic Department.

GENERAL INFORM ATION

Part-time (evening) classes commence at 17:15 – 19:15 and 19:30 – 21:30.

For part-time class information, please contact the part-time offices:

Bellville Construction Mngt & Quantity Surveying Bld Rm L20

District Six Commerce Building, room 1.2, D6 Campus

Granger Bay

021 460 3394

021 959 6350

021 460 3231

021 460 8391

021 440 5748

INDEMNITY

kleinbooiLcput.ac.za nqwazis@cput.ac.za

PasquallieN@cput.ac.za SolomonsJ@cput.ac.za

nyumban@cput.ac.za

A student involved in any university-related activity, whether academic, sporting, cultural or relating to experiential or practical training, shall indemnify the Cape Peninsula University of Technology (herein after referred to as CPUT) and its staff and/or any co-operative partner and its staff, or their representatives against any claim of whatsoever nature which such students, his/her executors or assigns may now or in the future have, arising from any injury or the sequelae thereto and which may be instituted against CPUT as a result of such university-related activities; and against any liability that may arise from an action or omission by such student. A student, furthermore, shall undertake not to hold CPUT or any of its employees responsible for any damage of whatsoever nature that such student may sustain during or arising from any university-related activity, irrespective of whether it occurs on or off the premises of CPUT.

MEDIUM OF TUITION

The medium of tuition is English.

ASSESSMENT

Assessment takes place throughout the year with final assessments normally in June and/or September and/or November. Please consult your subject guide provided by your lecturer for more information. The final subject mark will be determined by a student’s performance in class tests, assignments, projects, final summative assessment and in accordance with the requirements for each qualification. The final pass mark for each subject is 50%. Note that assessments may be set after hours and on Saturdays in some instances and may also be conducted across various campuses.

ASSESSMENT RESULTS

Students should frequently use the Student Online System (SOS Portal) to view progress assessment marks as uploaded by the lecturer after each assessment has been conducted. Once the final subject mark has been officially published, the marks for that particular final assessment period can be viewed online for a limited duration. Official printed results may only be issued by the Assessment & Graduation Centre. For more information please visit: www.cput.ac.za/students/about/results

STUDENT RELATED INFORMATION AND SERVICES

Visit the CPUT website for other student related information and services: http://www.cput.ac.za/students

ACADEMIC CALENDAR

View the CPUT calendar here: https://www.cput.ac.za/about/dates

PR

RULES AND APPEAL PR OCEDURES

PROMOTION CRITERIA AND ACADEMIC EXCLUSION RULES AND APPEAL PROCEDURES

Promotion

First year

First year (ECP)

A learner must pass more than 50% of all first-year offerings, including at least ONE major offering.

Second year

Appeals

A learner must have passed more than 50% of the TOTAL CREDITS of the programme, including at least ONE major offering at second-year level

Re-admission / Exclusion

A learner must have passed at least 40% of the offerings (excluding exemption and recognition credits) at the year level on which the learner is registered.

ECP students are encouraged to pass all subjects in year 0 to progress to year 1;

The faculty of Business has adopted the stance of making the exclusion and progression rules for the ECP the same as the Mainstream,

The students will be warned, first exclusion( can appeal) and the final exclusion if the student fails more than 50% of the subjects.

A learner will not be allowed more than double the minimum time required to complete a qualification.

Only verified medical conditions of the learner, supported by the necessary documentation, will be considered. All cases are considered by the faculty appeals committee.

PROCESS FOR APPEALS AGAINST EXCLUSIONS

• A student who has been excluded must apply to the office of the Head of Department / Unit applying for re-admission, along with ALL relevant information (and any supporting documents).

• All appeals will serve at the Faculty appeals committee for consideration.

• Departments / Units will provide feedback to students, and if the appeal is approved, the student continues with the registration process.

• The Faculty Appeals Committee decision is final, and no additional appeals will be considered.

EXCLUSIONS AND READMISSIONS PROCESS

FACULTY CALENDAR 9

FACULTY CALENDAR

FACULTY CALENDAR 11

CO NTACT INFORM ATION

MEMBERS

OFFICE OF THE DEAN

CO NTACT INFORM ATION

COORDINATORS FOR

CO NTACT INFORM ATION

ACADEMIC DEPARTMENTS

CO NTACT INFORM ATION

Management and Project Management: Head of Department Prof B Botha 021 460 3928

Administrative Assistant Ms Y Ketse 021 460 3805 KetseY@cput.ac.za

Marketing: Head of Department (Acting)

Departmental Secretary

T Connolly 021 460 3306

Public Admin & Governance: Head of Department Prof RF Hendrickse 021 460 3450

Departmental Secretary Ms DP Morrison 021 460 3173

Operations Management: Head of Department (Acting)

Mr R Rispel 021 959 6282

Departmental Secretary Ms N Osman 021 959 4310 osmanni@cput.ac.za

Retail Business Management: Head of Department (Acting)

Departmental Secretary

Cape Town Hotel School: Director (Acting)

Secretary

Receptionist

Dr TW Hermanus 021 460 3017 hermanust@cput.ac.za D6

Mrs MN Felix 021 460 3028 FelixM@cput.ac.za

Dr T Sunday 021 440 5753 nyathelat@cput.ac.za

Ms S Paulse 021 440 5754 PaulseSH@cput.ac.za

Ms N Esau 021 440 5798 EbrahimN@cput.ac.za

Administrative Assistant Mrs F NagiaSamsodien 021 440 5749 NagiaF@cput.ac.za

Sport Management: Head of Department (Acting) Prof SEH Davies 021 680 1575

Secretary Ms F Salie 021 680 1680

Wicket

Newlands Tourism and Events Management: Head of Department (Acting) Dr C Dube 021 460 9067

Unit for Applied Economics (Including Real Estate): Coordinator (Acting) Mr ME van Doesburgh 021 460 4291

Administrative Assistant Ms K Hector 021 460 8350 021 460 3721

CO NTACT INFORM ATION

FACULTY ADMINISTRATION

BELLVILLE CAMPUS

Assistant Faculty Officer Cape Town Hotel School & PQA Mrs S Nqwazi 021 959 6350

DISTRICT SIX CAMPUS

Faculty Officer Entrepreneurship Hotel School Human Resources Public Administration Real Estate

Ms T Malgas 021 460 9066

Faculty Officer Marketing Paralegal Mngt & Project Mngt Operations Mngt GCM Retail Business Mngt Ms B Sichwaru 021 460 8307 SichwaruB@cput.ac.za

Acting Assistant Faculty Officer Planning and Quality assurance Mrs M Moloabi 024 464 7240 ramoeletsim@cput.ac.za

Faculty Assistant Post Graduate Programmes: Masters & Doctoral

Faculty Assistant Marketing Sport Management

Faculty Assistant (Acting) Accounting Sciences (Diploma &Advanced Diploma)

Mr LS Mtetwa 021 460 3247 MtetwaS@cput.ac.za

Mrs NP Stemela 021 460 3234 StemelaN@cput.ac.za

Ms A Nyumka 021 460 4251 nyumkaa@cput.ac.za

CO NTACT INFORM ATION

DEP ART MEN T OF ACCOUNTING SCIENCES

DEPARTMENT OFFICE-BEARERS

DEP ART MEN T OF ACCOUNTING SCIENCES

Lecturer Mr N Jali

Junior Lecturer

of Accounting, B Tech: CMA & ND: Accounting

Mr CW Jansen Van Rensburg B.Compt (Hons), B.Accountancy

Junior Lecturer Mr A Jonginamba MTech: Business Information Systems

Lecturer Mr U Kalidin Professional Accountant BAP (SA), Master in Accounting, B Tech Taxation, ND Accounting, NHC Internal Auditing

(Hons Accounting), CA (SA)

Lecturer Ms RD Lall

Lecturer Mr GS Le Roux NHD Internal Auditing

Senior Lecturer Dr S Le Roux

Information Technology

Junior Lecturer Mr. IA Loghdey BCompt, BCom (Hons)

Junior Lecturer Mrs. MP Lombard

Lecturer Ms L Luthuli MTech Business Information Systems

Lecturer Dr LA Mabesele

Lecturer Mr E Mankeyi

(Fin Acc); BCom Hons (Taxation); MCom (Taxation), TA(SA)

460 8318 LuthuliL@cput.ac.za

Lecturer Ms K Muli MCom(Tax)(UP) BCom(Hons)(Tax) (UP)BCompt(UP), PGCHE(UP)

Lecturer Dr AC Neethling PhD Commerce and Administration, Professional Accountant (SA), BCompt (Hons), BCompt

Lecturer Mr. O Ntshonga Masters in Cost & Management Accounting

Lecturer Mrs. CC Oji MTech: Cost and Management Accounting

460 3261

460 9026

460 3911

Lecturer Mr E Pretorius Master’s in Business Info Systems 021 460 3115

DEP ART MEN T OF ACCOUNTING SCIENCES

Lecturer

Lecturer Mr I Sityata Master

Lecturer

Lecturer Mr

CONTRACT:

DEP ART MEN T OF ACCOUNTING SCIENCES

Please contact your

DEP ART MEN T OF ACCOUNTING SCIENCES

DEP

DOCTOR OF COMMERCE IN INTERNAL AUDITING

DEP ART MEN T OF ACCOUNTING SCIENCES

SUBJECTS: GUIDE TO TERMINOLOGY

Please contact your academic department for information on pipeline qualifications and subjects

CO-REQUISITE: A co-requisite subject is one for which a student must be registered together (i.e. concurrently) with another specified subject.

PRE-REQUISITE: A pre-requisite subject is one which a student must have passed in order to gain admission to another subject. For example, Management 1 is a pre-requisite for Management 2.

DIPLOMA SUBJECTS

ACCOUNTING INFORMATION SYSTEMS 1A

Pre-requisite: Business Computer Applications

Subject outline:

The subject prepares students for real-world accounting software packages, such as Pastel, which will enable them to work across all sectors of the economy Assessment: All assessments are compulsory. Class tests, tutorials, practical assessments and summative

ACCOUNTING INFORMATION SYSTEMS 1B

Pre-requisite: Business Computer Applications

Subject outline:

Accounting Information Systems 1B integrates the students’ prior knowledge of Financial Accounting (Financial Statements, Ratios), Business Statistics (Investments, Amortisation of Loans, Present Value, Future Value) and expands the Excel knowledge base by using Solver to assist with decision making. This subject prepares students for real-world accounting which will enable them to be efficient and effective as well as work across all sectors of the economy Assessment: All assessments are compulsory. Class tests, tutorials, practical assessments and summative assessments.

ACCOUNTING

INFORMATION SYSTEMS 1C

Pre-requisite: Business Computer Applications

Subject outline:

It is a practical computer-based subject which makes extensive use of Excel. Accounting Information Systems 1C expands the students’ knowledge of Excel in Financial Accounting, (Financial Statements Interpretation, Reporting), Scenario Manager and Pivot Tables and Charts. Students will acquire, apply and integrate computer skills and concepts that are critical for academic and professional use through business-oriented examples taught in a hands-on computerised accounting environment. Assessment: All assessments are compulsory. Class tests, tutorials, practical assessments and summative assessments.

ACCOUNTING INFORMATION SYSTEMS 2

Pre-requisite: Accounting Information Systems 1

Subject outline: Accounting Information Systems 2 (AIS2) is aligned with the requirements for Internal Auditing and Information Systems Auditing. AIS2 provides the foundation for entrance for specialisation, where students will become conversant with more advanced Information Systems (IS) theoretical and practical knowledge required for IS audit engagements. AIS2 will, therefore, orientate students toward systems thinking and using data analytics and data analysis to facilitate their work, such as assessing a company’s internal controls, financial condition, and compliance with relevant regulations.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF ACCOUNTING SCIENCES

BUSINESS COMPUTER APPLICATIONS

Pre-requisite: English language basic proficiency, basic Computer Literacy

Subject outline: Business Computer Applications (BCA) is a fundamental subject underpinning all the core accounting subjects within the program. BCA is a computer-laboratory based subject with both theoretical and practical components. There are three main themes 1) An Introduction to information Systems, 2) The use of Excel entirely within an accounting context and 3) Databases (Access) and the integration of Access with other applications.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

BUSINESS LAW 1

Pre-requisite: N/A

Subject outline: The purpose of this subject is to provide a brief introduction to the South African legal system, Constitution and a sound understanding of the fundamental principles of the Law of Obligations within a commercial context, to provide a sound understanding of specific types of contracts. This includes the Contract of Sale, Letting and Hiring, Agency and Insurance; as well as the National Credit Act, the Consumer Protection Act and E-Commerce.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials and summative assessments.

COMMUNICATION:

Pre-requisite: N/A

Subject outline: Communication is a fundamental course that is taught in the first year of this qualification. The main objective of this subject is to develop competence in written and oral communication and to respond effectively on different cultural context. The skills learned and developed in Communication are applied to all other subjects in this qualification and serves as preparation for both academic and workplace interaction.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

CORPORATE PROCEDURES

Pre-requisite: Business Law 1

Subject outline: Students will be given a strong theoretical background with regards to various business enterprises in South Africa. They will also gain a practical understand of the Companies Act and how it practically applies to companies. Students will develop the required skills to practically apply the law to commerce. They will not only gain the skills to deal with partnership but will develop a sound understanding of the Companies Act and it practically affects various companies. This will range from registering a new company to converting a closed corporation into a company.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF ACCOUNTING SCIENCES

ECONOMICS

Pre-requisite: None

Subject outline: Economics is an introductory course in the foundational principles of both macroeconomics and microeconomics, and their applications. Intended for students without any background in Economics, this course both lays the groundwork for further studies, and provides students with sufficient knowledge of economics to participate in discussions in daily life and in the workplace. Students will also be able to calculate and interpret the most common economic indicators and statistics independently.

Microeconomics introduces economic decision-making on the part of both the consumer and firm. This culminates in extensive analysis of supply and demand individually, as well as in the context of partial equilibrium under various market structures. Macroeconomics introduces aggregate economic concepts such as GDP and inflation, while also incorporating sector-specific concepts from the public, monetary and international sectors.

The application of Economics to case studies and examples is strongly emphasised in this course. In addition to conceptual understanding, students are consistently expected to demonstrate their mastery of the subject by applying their knowledge to novel scenarios and problems. Students are also expected to demonstrate competence in both qualitative and quantitative analysis.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FINANCIAL ACCOUNTING 1

Pre- requisite: N/A

Subject outline:

The purpose of this subject is to develop the competency of students regarding the fundamentals of accounting, based primarily on the principles of the Conceptual Framework for Financial Reporting contained in the IFRS. These principles are applied to a variety of business entities (service rendering business entities as well as trading business entities) which include: sole traders, partnerships and close corporations. Within this context students will be required to record a variety of events and transactions and process them in an accounting system up and unto financial statement level. The subject aims to provide a holistic understanding of the basic accounting process.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, and summative assessments.

FINANCIAL ACCOUNTING 2

Pre-requisite: FINANCIAL ACCOUNTING 1

Subject outline: In Financial Accounting 2 the emphasis shifts to more specialised topics such as International Accounting Standard 1 (IAS1) and the presentation of financial statements according to various applicable accounting standards for companies, basic content of the 2008 Companies Act; basic income tax entries; foreign currency transactions in inventory; Property, plant and equipment (PPE) and introduction to statements of cash flows. Assessment: All assessments are compulsory. Assignments, class tests, tutorials, and summative assessments.

FINANCIAL ACCOUNTING 3

Pre-requisite: Financial Accounting 2

Subject outline: Statement of cash flows, Analysis of financial statements, Taxation, Deferred Tax, Intangible assets, Impairment of assets, Leases, Accounting estimates and correction of errors, Earnings per share.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

INTERGRATED PROJECT IN ACCOUNTING

Pre-requisite: The student must have passed all first- and second-year subjects.

Subject outline: The subject requires students to comprehend the fundamentals of project management, after which they will work in small groups and/or mitigate real-world accounting related problems faced by accounting entities.

Assessment: All assessments are compulsory. Class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF ACCOUNTING SCIENCES

INTERNAL AUDITING 2

Pre-requisite: None.

Subject outline: Understanding the auditing profession. Professional ethics. Identifying risks, designing controls to mitigate risks, finding weaknesses in the internal control system, and designing procedures to test the effectiveness of controls. Understanding a business/governmental environment and the typical cycles employed in such entities.

Assessment: All assessments are compulsory. A research assignment, class tests (manual and online), a team project (practical assessment) and summative assessments.

INTERNAL AUDITING 3

Pre-requisite: Auditing 2

Subject outline: Internal Auditing 3 is a core subject, offered at an advance level of the program, as further studies at fourth year level in all other disciplines draw from principles established in this subject. The subject will draw considerably from the theories and applications learned in Internal Auditing 2. A proper understanding of all first and second year subjects is required for students to master this subject. Internal Auditing 3 comprises of conceptual issues which will mainly be dealt with in lectures. This subject covers the basic guidelines and principles, as per the International Professional Practices Framework, for good internal auditing as provided by the Institute of Internal Auditors. Students will also learn how to plan an audit, gather information during the actual audit process and communicate the results to the appropriate bodies.

The purpose, therefor, of this subject is to enable students to understand and adhere to the mandatory guidelines of the Institute of Internal Auditing, being the International Standards for the Professional Practice of Internal Auditing, the Definition of Internal Auditing, the Code of Ethics and Core Principles and also to provide students with the means to enable them to conduct an internal audit from planning to report writing.The mission of the subject is to produce professional internal auditors that will be accredited by the Institute of Internal Auditors (IIA) globally.

Assessment: Formative assessments are regularly and continuously scheduled prior to each term’s summative assessments. Some formative assessments are aligned to prepare students for the summative assessments by having similar content. Other formative activities carry no weighting and are purely focused on a student’s development and selfassessment

MANAGEMENT ACCOUNTING 2

Pre-requisite: None

Subject outline: Introduction to cost and management accounting, cost concepts, classification and behaviour. Material and inventory control, labour costs, classification and analysis of overheads, cost flows and manufacturing firms, cost-volumeprofit (CVP) analysis, Integrated accounting system and cost ledger accounting systems. Assessment: All assessments are compulsory. Class tests, tutorials, and summative assessments.

MANAGEMENT ACCOUNTING 3

Pre-requisite: Management Accounting 2

Subject outline: In Management Accounting 3 you will learn how to develop and operate a job costing system, a contract costing system, a process costing system as well as a very basic standard costing system. You will also learn how to work with joint and by-products that emerges from the same process as well as the differences Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and final summative assessment

DEP ART MEN T OF ACCOUNTING SCIENCES

STATISTICS

FOR ACCOUNTANTS 1

Pre-requisite: Not applicable

Subject outline: This subject provides fundamental knowledge that underpins the role and the relevance of statistics in the discipline of finance and accountancy. Statistics for Accountants 1 is a quantitative subject that introduces threshold concepts such as: 1) numeracy, 2) interest calculations, 3) annuities, then scaffolding into more complex statistical concepts such as 4) probability, and 5) regression, correlation analyses and 6) time series. The subject develops the mathematical acumen of students which is essential in the accounting profession and business environment in general.

Assessment: All assessments are compulsory. Class tests, practical assessments and summative assessments.

STATISTICS FOR ACCOUNTANTS 2

Pre-requisite: Statistics for Accountants 1

Subject outline: In essence, the subject cover the collection, summarising, presentation, and analysis of accounting data.

Assessment: All assessments are compulsory. Assignments, tutorials, and summative assessments.

TAXATION 1: INDIVIDUALS

Pre-requisite: Not applicable

Subject outline: Students will be introduced to a basic level of taxation concepts, calculations and legislation relating to the taxation of individuals. Students will be introduced to a basic level of taxation concepts, calculations and legislation relating to the taxation of individuals. Students will also be exposed to a brief introduction to the taxation of other business entities that will be utilised and built upon on in Taxation 2 which will be offered in the third year.

Assessment: All assessments are compulsory. Class tests, tutorials and summative assessments.

TAXATION 2: BUSINESSES

Tax 260S Taxation 1: Individuals

Students will be exposed to a wide range of taxation concepts and legislation. They will recognise the important role that taxation can play in the decision-making process in businesses, and in the life of individuals and will be able to apply the knowledge to give input into such decision-making. All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ARTMENT OF FINANCIAL A CCO UNTING AND TAXATION

DEPARTMENTOFFICE-BEARERS

ACADEMIC STAFF

Senior Lecturer Dr SE Raja Phd (UCT-GSB); MBA (UKZN); Postgrad Diploma in Business Management;

Lecturer ECP Mrs CH Cridland B.Comm, MBL

Lecturer ECP Mrs Z Magoda ND Entrepreneurship, BTech Quality, MTech Quality, MTech Business Admin in Entrep

Lecturer Mr SJ Tlhomola BTech (Mngt), MTech (Ent) 021 460 4238

Junior Lecturer (ECP Programme) (Contract) Mr D Koopman

Lecturer (Contract) Dr FCG Makoza PhD (IS), MCom (IS), B.Sc. (Hon) Business IT 021 460 3946 MakozaF@cput.ac.za

Lecturer (Contract)

Mr E Esambe Bachelor of Arts (BA) in English Modern Letters, Honours in English, M.Ed

Lecturer Mr C Cupido ND (Mgt), BTech (Admin Mngt), MBA 021 460 3574

Lecturer Mrs R Nchu MTech: Business Admin (Entrepreneurship),PhD: Informatics

DEP ART MEN T OF ENTRPRENEURSHIP

Please

CODE: D3ENTX

MASTERS OF BUSINESS AND MANAGEMENT SCIENCS

DOCTORAL OF BUSINESS AND MANAGEMENT SCIENCES:

SUBJECTS: GUIDE TO TERMINOLOGY

Please contact your academic department for information on pipeline qualifications and subjects

CO-REQUISITE: A co-requisite subject is one for which a student must be registered together (i.e. concurrently) with another specified subject.

PRE-REQUISITE: A pre-requisite subject is one which a student must have passed in order to gain admission to another subject. For example, Management 1 is a pre-requisite for Management 2.

DIPLOMA SUBJECTS

BUSINESS COMPUTER APPLICATIONS 1

Pre-requisite:

Subject outline: In this subject, you will be introduced to several computer concepts and environments, which include the following: Computer and Managing Files (Windows 10); Information and Communication (Email and Internet); Basic Concepts of Information Technology (Theory); Word Processing (Microsoft Word 2016); Presentation (Microsoft PowerPoint 2016); Spreadsheets (Excel 2016); Database (Access 2016) As well as the integration of multiple office applications.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

COMMUNICATION 1

Pre-requisite:

Subject outline: This subject focuses on human communication in a variety of formats media and contexts. (Moreover the business context). Subject content includes: Instruction in the theory and practice of interpersonal, group, professional and intercultural communication; Speaking and listening, reading, writing as well as verbal and non-verbal interaction; Argumentation and persuasion; Technologically mediated communication and various contextual applications.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FINANCIAL MANAGEMENT 1

Pre-requisite:

Subject outline: Introduces the foundation of accounting principles and highlights a variety of financial/financing decisions used/made in a business setting. Areas covered include: Introduction to accounting: Accounting equations. Analysing, synthesising and evaluating: General Ledgers; Accounting Journals; Trial Balance; Financial Statements and Bank Reconciliation Statement.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP

MANAG EME N T

ENTREPRENEURSHIP 1

Pre-requisite:

Subject outline: Applies fundamentals of Entrepreneurship most relevant to starting /managing a business. The subject prepares the student to understand entrepreneurship within the South African context as well as globally, to be creative, innovative and to spot viable business opportunities. The subject concentrates on: Introduction to entrepreneurship and small business; The environment for entrepreneurship; The entrepreneur; The entrepreneurial process; The business plan (Defining the concept and providing the basic structure); Entering the world of business (Forms of ownership); Marketing (as a component of a business plan);Human Resource Management(as a component of a business plan);Financial Management(as a component of a business plan) and Franchising, BEE, Ethics and Social Responsibility.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

MARKETING 1

Pre-requisite:

Subject outline: Marketing 1 aims to transfer the necessary knowledge, skills and attitude to apply marketing principles in an entrepreneurial setting/business environment. The subject highlights the important interface between Marketing and successful Entrepreneurship and covers areas such as: Practicing a culture of Marketing; conducting a marketing situation analysis; Demonstrating an understanding of the competitive environment; Monitoring marketing information and collecting and processing marketing data; Demonstrating an understanding of the target market; Demonstrating an understanding of product positioning; Identifying the brand mix elements; Creating a culture of customer service in the supply chain; Understanding Pricing Strategies and Services Marketing.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

BUSINESS COMPUTER APPLICATIONS 2

Pre-requisite: Business Computer Applications 1

Subject outline: Business Computer Applications 2 represents an important stepping stone for e-Business. It explores the internet as a viable tool for setting up and running a business as well as the day to day usage of the internet within a business. Areas of focus include: Introduction and emergence of e-commerce(In the context of SMME’s); The business impact of the internet; The infrastructure for e-commerce; Online security and risk management; Principles of online marketing; The supply chain and e-procurement; Business to business marketplaces; E-government and e-learning and The future of e-commerce.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FINANCIAL MANAGEMENT 2

Pre-requisite: Financial Management 1

Subject outline: Builds-up from Financial Management 1and emphasis is on understanding the financial implications of decision-making and what impact they have on the business. The content is structured around Financial Modalities, Concepts, and predominantly the Fundamentals of Time Value for Money; Financial Management decision making, tasks and goals; Financial Markets Environment; Introduction to Interest Rates Calculations: TVM; Higher Purchase (HP) Loan agreements; Amortised Loans; Valuation: Financial Assets; Bonds (Debt) Valuation; and Working Capital Management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

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SMALL BUSINESS MANAGEMENT 2

Pre-requisite: Entrepreneurship 1

Subject outline: Builds on the fundamentals of Entrepreneurship 1 and prepares the student to be able to compile a business plan and conduct a few analyses that are critical to business success. The subject also facilitates a Service-Learning component (20% of final year mark) that allows students to get practical exposure in areas such as: Developing successful business ideas; Feasibility analysis; Writing a business plan; Industry and competitor analysis; Preparing the proper Ethical and Legal foundation; Getting Finance; Managing and growing an entrepreneurial firm and Strategies for growth and Franchising.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ECONOMICS 1

Pre-requisite:

Subject outline: Economics 1 provides an overview of microeconomics and macroeconomics. At this stage, students will be exposed to the study of the production, conservation and allocation of resources under conditions of scarcity as well as instruction in comparative economic systems, utility theory, demand and supply, elasticity, market structures and the theory of the firm.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

MARKETING 2

Pre-requisite:

Marketing 1

Subject outline: Marketing 2 is structured around the understanding of Marketing for Entrepreneurs and Business Owners. It departs from the more general focus of Marketing 1 and concentrates on strategic marketing. The progression discusses the strategic role of marketing management in modern businesses. The focus is on how business owners and managers manage their markets, and which strategies do they devise in order to build brand value and customer relationships.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

MERCANTILE LAW

Pre-requisite:

Subject outline: This subject is designed to introduce students to the fundamental principles of law of contracts and the relevant legislation that has a bearing on them. It also provides knowledge of the management of employment relationships and its related legislation. Content covered in this subject includes: Introduction, Definition, Parties to the employment relationship; The historical development of labour relations in South Africa; Employment Contracts; Labour legislation in South Africa; Grievance Procedures, Disciplinary Procedures, Retrenchments; Relationship with a Trade Union (Collective Bargaining); Negotiation; Disputes and Dispute Resolution; The requirements for a valid contract, intention, consensus, contractual capacity, lawfulness, formalities and possibility of performance; The general content and interpretation of a contract; Breach of contract, remedies and termination; Specific commercial contracts include, but are not limited to, contracts of sale and lease, credit agreements, agency, surety and other forms of security, insurance and partnership agreements and The effect of relevant provisions of, for example, the Consumer Protection Act on the rights and obligations of the parties to the contract.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

Comment: Subject presented by the Unit for Applied Law

MANAG EME N T

FINANCIAL MANAGEMENT 3

Pre-requisite: Financial Management 2

Subject outline: This subject expands on the content of Financial Management 2. It uses case studies to provide a deeper understanding of the financial implications of decision-making and what impact, they have on the business. Financial Management 3 enables the student to present and communicate complex information relating to: Financial Management; Overview/Work Program; Financial Management Decision Making; Financial Management Goals; Company Financial Statement Analysis; Analysis of the listed income statement; Analysis of the listed Balance Sheet; Capital Budgeting Principles; Capital Budgeting Techniques; The Management of accounts receivable; Cost of Capital and Enterprise Valuation.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

SMALL BUSINESS MANAGEMENT 3

Pre-requisite: Small Business Management 2

Subject outline: The focus here is centred on the expansion of an enterprise by exploring the following areas: The module provides learners with fundamental theoretical and practical experience to run and start their businesses Entering Family Business; Buying a franchise; The business buyout; Growth Strategies; Business Failure and turnaround strategy; Harvesting and exiting the venture; The business plan (Completion of a bankable business plan) and Corporate Entrepreneurship.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

SMALL BUSINESSOPERATIONS

Pre-requisite:

Subject outline: The emphasis is on production systems, and materials requisition management within an entrepreneurial firm. The topics covered include: Product Development; Production and Manufacturing; Equipment maintenance management; Production control; Productivity analysis; Strategic manufacturing policy; Materials planning and Plant Management and ergonomics.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ENTREPRENEURIAL PRACTICE (WIL)

Pre-requisite: Small Business Management 2

Subject outline: Presents a real-world experience to students by placing them (for 3 Months) in small businesses, banks, government departments or agencies as well as big corporations to gain practical experience of the field.

Assessment: An assessment of a practical portfolio of the work place.

ADVANCED DIPLOMA SUBJECTS

Note: Admission requirements to register for the Advanced Diploma applies

ENTERPRISE DEVELOPMENT

Pre-requisite:

Subject outline: Enterprise development can be viewed as an activity that assists or accelerates the development, sustainability and ultimately financial independence of an enterprise. This subject finds its underpinning knowledge in Small Business Management 3 (as in the diploma) and focuses on the total development of an entrepreneurial venture.

The subject serves as the backbone of this qualification. It takes students on a journey of conceptualization and execution of entrepreneurial ideas by exposing them to the following areas: entrepreneurial human capital; entrepreneurial social capital; entrepreneurial environment; entrepreneurial intentions and opportunities; preparing a business plan; selecting a venture form; SA policy framework for start-ups; strategic entrepreneurship; international entrepreneurship, business plan; and impact of technology in entrepreneurship.

Enterprise Development, as a subject, carries the credits not only in terms of the above but also for the integrated workplace project.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ENTREPRENEURIAL FINANCE

Pre-requisite:

Subject outline: Entrepreneurial Finance encompasses aspects of financial management which entail the planning, organising, directing and controlling of financial activities such as procurement and utilisation of funds for the enterprise. A good financial system therefore allows for optimum fund utilisation, return on investment, sound capital structure as well as insuring a regular and adequate supply of funds to the enterprise.

The subject introduces students to advanced theory as well as practical elements of managing finances within an enterprise. The entrepreneurial finance process starts with the estimation of funds needed, followed by the composition of capital required, choice of funding resources and the optimum utilisation thereof. It further allows the student to acquaint himself/herself with the practice of record keeping, analysis of financial statements and measuring performance.

The development of a business plan, as part of the integrated workplace project, will reflect the students understanding and ability to apply the above knowledge areas as well as aspects such as budgeting and cash flow.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

MANAGEMENT FOR ENTREPRENEURS

Pre-requisite:

Subject outline: Being a successful entrepreneur involves more than just enthusiasm and a good eye for a new opportunity. It actually requires the individual/entrepreneur to possess sound management skills in order to take the enterprise to the next stage (business growth). Management for Entrepreneurs transcends the borders of general management into entrepreneurial management by placing creativity and innovation at the heart of decision making.

Given the fact that business growth can be both local and international, this subject prepares students to assess the viability of South African entrepreneurial ventures in terms of overseas as well as regional markets (e.g. SADC, COMESA and BRICS).

The subject is structured around key strategic management phases that form the fundamental basis for globalization (global management). It further offers students a global perspective on strategy and develops their analytical skills and critical approach to a range of important domestic and global strategic management issues relevant to entrepreneurship.

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Areas covered include strategic analysis (including internal and external environmental factors), strategy development and strategy implementation to provide a clear direction for the enterprise as well as increasing the enterprise performance. Trade agreements, ethics, and corporate social responsibility (CSR) are also included.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PROJECT MANAGEMENT

Pre-requisite:

Subject outline: Project management is a methodical approach to planning and guiding project processes from start to finish. Entrepreneurs strive to deliver high quality goods and services to a target market by using the processes of initiation, planning, executing, controlling, and closing.

The process of producing high quality goods and services requires careful planning and coordination of the resources that are to be deployed. In project management, activities and or tasks are not just dabbled into. They are usually well thought-out. Therefore this subject will provide a structural and logical approach to project management as well as an outline of the planning, co-ordination and control techniques which are utilised by entrepreneurs. This subject will also provide better intelligence for conceptualising and acting upon the myriad choices that confront the conscientious entrepreneur.

Projects are one time unique opportunities to deliver a quality good or service in, very often, uncertain environments therefore it is essential to prepare students to efficiently and effectively identify, manage and execute projects successfully. Key concepts in this subject include: Feasibility Study; Project Selection; Project Life Cycle; Project Scope Management, Project Estimation; Quality Management; Risk Management; Project Closure; Project Planning & Control as well as Post Project Management.

Project Management tools and techniques are essential for business success and this subject takes students through the following: Work Breakdown Structure (WBS); Gantt Chart; Critical Path Method and Network Diagram. The subject content enables students to execute an integrated (across all subjects) work place project. The outcome can be either in the form of a research paper or a business concept.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RESEARCH METHODOLOGY

Pre-requisite:

Subject outline: Research is a process that is undertaken in a systematic way in order to find out things thereby increasing knowledge. Whatever we do, even listening to the radio, watching television or reading the newspaper, it is difficult to avoid the term research. The results of research are all around us, therefore the ability to conduct research in business is just as important as it leads to informed decision making as well as opportunity identification.

Research Methodology prepares students to undertake business related research projects using the basic research framework. When applied in the context of a business, the research proposal includes identifying a research topic, stating a problem and hypothesis/objectives and determining the relevant research methodology. Students are also acquainted with report writing which encapsulates the results, findings and recommendations. In addition, students are taken through procedures and guidelines in terms of plagiarism and copyright, confidentiality, ownership and professionalism as well as how to obtain permission and ethical clearance from relevant authorities in order to execute the research proposal /work placed project/business plan/research poster/research article.

This subject forms the basis for the integrated work place project and for writing the business plan.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

POSTGRADUATE DIPLOMA SUBJECTS

Note: Admission requirements to register for the Postgraduate Diploma applies

ENTERPRISE DEVELOPMENT MANAGEMENT

Pre-requisite:

Subject outline: Enterprise development programmes aim to pass on knowledge, skills and experience to business professionals to grow their enterprises, thus helping people to earn a living with long-term benefits for themselves. Conversely, enterprise management is the practice of taking entrepreneurial knowledge and skills and utilising it to increase the effectiveness of business ventures.

Enterprise development management therefore, focus on the development of clear integrated strategies/activities for the enterprise, with the direct benefit of growing, not only the enterprise but also growing the economy and maximising job creation opportunities. The strategies/activities assist or accelerate the development, sustainability and ultimately financial success of an enterprise.

This subject finds its underpinning knowledge in Enterprise Development 4 (as in the Advance Diploma in Entrepreneurship) and focuses on the further development of an entrepreneurial manager as a working professional. The subject serves as the backbone of this qualification. It takes students on a journey of conceptualisation and practical exposition to the following areas: Managing diversity in a global environment, creative problem solving and decision making, human resources management, leading an organisation and controlling operations in terms of quality and productivity.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ENTREPRENEURIAL MANAGERIAL FINANCE

Pre-requisite:

Subject outline: Managerial Finance and its lack of implementation has been flagged as one of the causes of premature enterprise failure and the aim of this subject therefore is to equip the student with quintessential financial decision making, evaluate good business opportunities, manage the financial division of an enterprise or his/her own. The Entrepreneurial Managerial Finance subject will cover the following areas/modules to equip the students:

Financial Managerial principles: This module will cover the different types of business entities and the goals of managerial finance.

Financial Calculation: Under this subject the student will be expose to financial performance measures and ratios. Trading account analysis (Mark-up, Profit analysis and its effects on the net operating profits)

Financial Statements: This module will cover the enterprise’s financial statement analysis, to instill a cogent understanding of how it is inter-related to each other and laying the foundation of futuristic scenario planning and pro-active financial management.

Financial Accounting Principles: This module will cover the accounting principles and methods including the different forms of budgeting and cash flow principles and its conformance to the legal framework of finance

Credit and Risk Management: In this module the student will be subject to how to establish a credit policy, standards and processes within the financial legal framework.

Costing Principle: The various types of costing methodologies related to running a business or rendering a services.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

MANAG EME N T

CORPORATE PROCEDURES

Pre-requisite:

Subject outline: This subject aims to provide candidates with the theoretical foundation of the law relating to the lifespan of a business entity as contained in the Companies Act, 2008 and the Close Corporation Act 1984, the Regulations promulgated in terms thereof, and its practical application within a corporate setting as required by the Companies and Intellectual Property Commission (CIPC). The learner is therefore prepared to acquire the knowledge of the law that governs the lifespan of a business entity, the procedure that is prescribed for its formation, conversion, administration and dissolution and to execute these actions in practice.

It provides the supporting framework for the subject Enterprise Development Management, which requires a thorough understanding of the legal framework that governs the enterprise and the compliance standards that the entrepreneur must meet. The subject further draws upon Entrepreneurial Managerial Finance which requires a thorough understanding of the reporting standards that the entrepreneur must meet.

The main focus of the subject is on exposing the entrepreneur as manager to the theory, procedure and practice of the administration of business entities which require meeting the compliance and reporting standards prescribed by the Companies Act, Regulations and practice notes.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

INNOVATIVE THINKING AND MANAGEMENT

Pre-requisite:

Subject outline: Building a successful enterprise, and repeatedly introducing innovations to the market, is a daunting managerial challenge.

In this subject students will be made acquainted with innovative thinking - the procedure of translating an idea or invention into a good or service that creates value or for which customers will pay. The procedure of translating an idea should be carefully controlled by a process called innovative management. Innovation management involves the managing of an organization's innovation procedure, starting at the initial stage of generation, through selection, implementation, sustaining to diffusion. It encompasses the decisions, activities and practices of devising and implementing an innovation strategy. New product (including processes and services) planning and development are vital to an organisation’s success and sustainability.

This subject’s focus is to enable the student to understand that (1) the economic intricacies of firms depends on their ability to meet the needs of the market by constantly innovating and creating products that have the capacity to strongly compete in it; (2) competition is strong and dynamic in emerging markets on the global platform. So it is essential for an enterprise to keep developing new products – as well as modifying its current products – to meet the changing customer needs and competitors’ actions; (3) focusing on new offerings instead of existing offerings and using old methods that stagnate business strategies, will not insure a competitive advantage to the business over the long term.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

INTEGRATED BUSINESS PROJECT (MODULE A)

Pre-requisite:

Subject outline: Building a successful enterprise, and repeatedly introducing innovations to the market, is a daunting managerial challenge.

All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

INTEGRATED BUSINESS PROJECT (MODULE B)

Pre-requisite: Integrated Business Project (Module A)

Subject outline: The subject Integrated Business Project (Module B) is a continuation of Integrated Business Project (Module A) to complete the integrated business project report (subject outcome). The main focus of this subject is to execute the business research proposal compiled in the subject; Integrated Business Project (Module A). Students must demonstrate advance knowledge of the research process including identifying current business challenges and investigate alternate possible solutions to ensure sustainability of the enterprise; and the use of various high level statistical software will be required to analyse and interpret data to present inferential and descriptive modes of research.

This subject, Integrated Business Project will cover an integration of the other four (4) subjects that are offered on the programme. Students are therefore required to identify an industry problem from a business of their choice. The study should emulate in the real world setting and develop the means, applying research methodology to address the stated problem with the outcome of an end product that can be used as a framework to address the problem.

The subject is subjected to continuous assessment concluded with, the submission/presentation of a report relevant within the specialised field/professional practice in pure academic report writing format. The report will be assessed by the various postgraduate diploma subject lecturers and also external moderators taking into consideration the subject outcomes and associated assessment criteria.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF BUSINE SS AND INFO RMAT ION

DEPARTMENT OFFICE-BEARERS

Acting

ACADEMIC STAFF

Senior Lecturer

AD Richards

Senior Lecturer Dr MS Tshinu BTech IT, HDHET, MTech BIS, MBA-Finance, PhD

LecturerECP Mr AR Jacobs HDE, BA Hons (English), Masters in English

460 3490

Lecturer Mr MA Badat MBA, Postgraduate diploma in Management, NHD in Education, ND in Electrical Engineering, Certificate in Business Analysis 021 460 3515 or 021 864 5291

Lecturer Mr A Gaffoor MTech: BA

Lecturer Ms V Jagunandan ND: Management Honours: Business Management Masters: Business Management

Lecturer Mr FE Chu BA English; BA Hons. English; MA English

Lecturer Dr MP Da Costa DTech: OMT

Lecturer Mr PDEV Le Roux ND (Personnel Management), B-Tech (Business Administration), MBA

Lecturer Mr D Dyers ND: Comercial Administration BTech: OMT;

D6, Commerce Bld, 1st Flr, Room 1.9 or Wellington Campus

021 460 3488 GaffoorA@cput.ac.za D6, Commerce Bld, 1st Flr, Room 1.27

jagunandanv@cput.ac.za D6, Commerce Bld, 2nd Flr, Room 2.9

021 460 7231 or 021 864 5513 ChuF@cput.ac.za D6, Commerce Bld, 2nd Flr, 2.29

021 460 3295

021 460 3487 or 021 864 5511

021 460 9053

DacostaM@cput.ac.za D6, Commerce Bld, 3rd Flr, Room 3.23

LerouxP@cput.ac.za D6 Commerce Bld, 1st Flr, Room 1.30 or Wellington Campus

DyersD@cput.ac.za

D6, Commerce Bld, 1st Flr, Room 1.21

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Lecturer Dr F Mohsam DTech: Informatics 021 460 3113 Dr F Mohsam DTech: Informatics

Lecturer Mr PM Mtwana Sociology of Education (Hons.), Masters in Literature 021 460 7235 MtwanaP@cput.ac.za

Junior Lecturer Ms ML Dos Santos BTech: Commercial Administration 021 460 3489

Commerce Bld, 3rd Floor, Room 3.10

Commerce Bld, 1st Flr, Room 1.28

Lecturer Ms H Nxozi MTech: Business Administration 021 460 3251 Nxozih@cput.ac.za D6, Commerce Bld, 1st Flr, Room 1.22

Lecturer Ms V Harry BTech: Office Management and Technology, MBA 021 460 3152

Coordinator: FBMS

WIL: BIA department

D6, Commerce Bld, 3rd Flr, Room 3.24

Mrs DM Jansen Diploma: Office Administration, Certificate Human Resources Management, BTech Business Administration, MBA 021 460 3566 JansenD@cput.ac.za D6, Commerce Bld, 1st Flr, Room 1.29

Lecturer Dr C Pharoah PhD: Management TBC Pharoahc@cput.ac.za D6, Commerce Bld, 2nd Flr, Room 2.9

DEP

DIPLOMA IN BUSINESS AND INFORMATION

CMM156X CMM251S DVM150X LPR150X WPS150X BAP260S BCC150X BIS260S BUA260S

DIPLOMA IN BUSINESS AND INFORMATION

QUALIFICATION CODE: D3BSIX

MASTER OF BUSINESS AND INFORMATION ADMINISTRATION

DOCTOR OF BUSINESS MANAGEMENT SCIENCES: BUSINESS & INFO ADMIN

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SUBJECTS: GUIDE TO TERMINOLOGY

Please contact your academic department for information on pipeline qualifications and subjects

CO-REQUISITE: A co-requisite subject is one for which a student must be registered together (i.e. concurrently) with another specified subject.

PRE-REQUISITE: A pre-requisite subject is one which a student must have passed in order to gain admission to another subject. For example, Management 1 is a pre-requisite for Management 2.

DIPLOMA SUBJECTS

BUSINESS ADMINISTRATION 1

Pre-requisite:

Subject outline: Students are exposed to a critical evaluation of the economic and business economics environment in which they will be operating and the role they will play in maintaining and developing it. Aspects such as economic principles, business sectors, forms of ownership, entrepreneurship, the need for effective planning, organising, leading and controlling (POLC) in within the administrative environment and an introduction to other administrative functions are dealt with.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

BUSINESS ADMINISTRATION 2

Pre-requisite: Business Administration 1

Subject outline: Students will discuss the need for effective planning, organising, leading and controlling within an administrative environment, and will learn how to apply these concepts; apply problem-solving techniques to improve organisational performance; apply conflict management theory and techniques to resolve conflict in the workplace; apply change management theory to drive change in the workplace; discuss office design concepts and techniques to enhance productivity and safety in the workplace; apply basic workflow techniques to improve productivity in the workplace; discuss economic principles affecting human resources management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

BUSINESS ADMINISTRATION 3

Pre-requisite: Business Administration 2

Subject outline: Students will learn how to interpret basic economic concepts and principles and recognise the inter-relatedness between human resources management and the economic environment; apply and interpret the processes of acquiring, retaining, developing and motivating the most important resource that any organisation possesses, namely staff or personnel, so that they become an asset to the organisation in a globalised world; interpret the primary labour legislation prescripts (Labour Relations Act, Basic Conditions of Employment Act and Employment Equity Act) in order to develop a realistic appreciation for and conceptualise practical and sustainable solutions to the many challenges facing the management of human resources relating to its role and function in the labour relations landscape of South Africa.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF BUSINE SS AND INFO RMAT ION

ADMI NIST RA T ION

Pre-requisite:

Subject outline: Students successfully completing this course will be able to process text (computer literacy) and data in office automation; understand the flow of information: origination, input, processing, production, output, reproduction, storage, retrieval and distribution, communication; demonstrate knowledge of computer hardware and software (word processing, spreadsheets, presentations and databases), types of computers, hardware components, peripherals, computer viruses and the care and maintenance of equipment; demonstrate knowledge of file management skills, copying and deleting files and the storage and retrieval of documents for editing; apply keyboarding and mouse skills effectively; apply correct presentation skills and the layout/formatting of text; opening and printing of documents and files for editing.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

BUSINESS APPLICATIONS 2

Pre-requisite: Business Applications 1

Subject outline: This subject focuses on various software applications of which the skills acquired assist in understanding and coping with the impact of the ever-changing computer technology in business environments. Business applications in word processing, spreadsheets, presentations and databases on an intermediate level. Additionally, specialised business applications in project management and accounting will also be introduced.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

BUSINESS APPLICATIONS 3

Pre-requisite: Business Applications 2

Subject outline: This course focuses on complete advanced functions in word processing, spreadsheets, graphic and macro skills and databases, as well as project management applications.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

BUSINESS ACCOUNTING

Pre-requisite:

Subject outline: After completing this subject, students should have both a solid foundation and knowledge of the fundamental principles of accounting (from a user’s perspective). Topics include: basic accounting terminologies, equations and transactions; basic financial statements, journals and ledgers; ratio analysis; value added tax (VAT); bank reconciliation, petty cash and cash budgets.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

BUSINESS INFORMATION SYSTEMS 1

Pre-requisite:

Subject outline: Students will demonstrate basic knowledge of Information System components for instance, data / information hardware, software, storage and communications. The subject also exposes students to concepts related to the Internet, the Web, Electronic Commerce and the privacy, security and ethical issues related to these technologies.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments. .

DEP ART MEN T OF BUSINE SS AND INFO RMAT ION

BUSINESS INFORMATION SYSTEMS 2

Pre-requisite: Business Information Systems 1

Subject outline: The subject provides the basis for understanding ever-changing computer technologies and the impact thereof on people and their business environments. By the end of this course students will have gained competence in various topics related to information systems, from the description of different information systems applicable to modern organisations and their impact on business operations to the mastering of interconnectedness and ways of building these information systems.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

BUSINESS INFORMATION SYSTEMS 3

Pre-requisite: Business Information Systems 2

Subject outline: The subject consists of: principles of systems development life cycle, information systems for management, and telecommunication. It is intended to equip students with theoretical as well as practical applications in terms of how these modules relate to the working environment. Students should be able to apply the concepts of data and telecommunications and evaluate all types of networks and other current technologies, analyse information systems and subsystems, taking systems development into account in a six-phase systems development life cycle (SDLC), as well as analyse the role of management in a technological environment and relate this to the various information systems and subsystems.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

COMMUNICATION 1

Pre-requisite:

Subject outline: Communication theory, comprehensive and critical reading, small group communication, conflict management and resolution, intercultural communication, listening and oral communication theory, academic writing, information literacy, plagiarism and referencing, business correspondence, meetings, report writing.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

COMMUNICATION 2

Pre-requisite: Communication 1

Subject outline: Small group communication, conflict management and resolution, intercultural communication, academic writing, information literacy, plagiarism and referencing, business correspondence, meetings, report writing, social media, professional self-development, work preparedness skills (CV writing, cover letter, interviews).

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DIVERSITY MANAGEMENT

Pre-requisite:

Subject outline: The curriculum equips students with theoretical and practical knowledge to engage with diversity and transformation in the workplace, and ways in which organisations manage and value diversity in South Africa and globally. It is important for future graduates to engage critically and understand how the past has shaped our present and future and engage through problem-solving to ensure that fair processes are followed in the workplace. The content includes topics such as ethics, culture, sexual orientation and gender identity expression, gender diversity, disability, social justice concepts, inclusivity, legislation and policies, leadership and business case approaches

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF BUSINE SS AND INFO RMAT ION

LEGAL PRACTICE 1

Pre-requisite:

Subject outline: The subject introduces students to the normative systems and sources of South African law and exposes them to civil procedure in the magistrate courts for application in the context of business administration and office management. The course content includes action and application procedures, debt collection procedures, divorce proceedings, sequestrations, the structure and function of the Department of Justice and the various role players in the administration of justice.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

LAW OF CONTRACT

Pre-requisite:

Subject outline: The subject introduces students to the normative systems and sources of South African law and principles of business ethics; the purpose and layout of the South African Constitution in brief; the principles of delictual liability, unjustified enrichment and interpretation of statutes; the nature, content, and requirements for a valid contract; the various forms of breach of contract; the various remedies for breach of contract; termination of contracts and the application thereof in a range of contexts.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

BUSINESS AND INFORMATION ADMINISTRATION PRACTICE

Pre-requisite: All first- and second-year subjects

Subject outline: This subject is aligned to the CPUT WIL (Work Integrated Learning) Policy and consists of two components:

WPSP: Work Preparedness Skills Program (theory, in the classroom) which includes Portfolio of Evidence (PoE) writing, Application and Interviewing processes, Workplace expectations, Ethics, and Networking.

WPBL: Workplace Based Learning (practical, in industry) which includes Industry Site Visits to Monitor and Evaluate the student’s progress and development by means of Work records, Oral presentation and reflection on experiences, Industry-related research project assignment, PoE of workplace experiences, and Performance Appraisal.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

WORKPLACE PSYCHOLOGY

Pre-requisite:

Subject outline: The subject includes a variety of topics intended to equip the student with the theoretical as well as the practical application of these topics in the working environment. These include: human development, personality, learning, perception, cognition, motivation and emotion, attitudes and values, pro-social behaviours, aggression and conflict, as well as group behaviour.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ADVANCED DIPLOMA SUBJECTS

Note: Admission requirements to register for the Advanced Diploma applies

BUSINESS ADMINISTRATION 4

Pre-requisite:

Subject outline: Business Administration is an integrative course for graduating business administration students. This is an exciting, challenging course that focuses on how organizations formulate, implement, and evaluate strategies. Business Administration concepts and techniques are studied. Students use all the knowledge acquired from prior business courses, coupled with new administrative-management techniques learned, to chart the future direction of different organizations. The major responsibility of students in this course is to make objective administrative decisions and to justify them through oral and written communication. Students are expected to acquire the minimum skills necessary to undertake further post-graduate work in the form of Masters degrees.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

BUSINESS INFORMATION SYSTEMS 4

Pre-requisite:

Subject outline: In this subject, students will be exposed to the new world of business. This will encompass globalization, e-business, and customer relationship management and how information systems enhance business processes as well as risk management. In a modern technological business with various information systems and subsystems the role of management is vital, and students will gain the necessary in-depth knowledge required to function effectively at a managerial level in any global organisation.

It further aims to equip the student with an understanding and practical application of:

• Achieving business success and exploring business intelligence

• Streamlining business operations

• Transforming organisations

• Building innovation in business

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and summative assessments.

EMPLOYEE DYNAMICS

Pre-requisite:

Subject outline: Employee Dynamics is designed to guide the student through the challenging study field of human behaviour. This field will equip students with comprehensive insight and knowledge to investigate the impact that individuals, groups and structure have on behaviour within an organisation and to apply this knowledge to make organisations work more effectively. It will empower students to be able to apply systematic and scientific processes in studying human behaviour to predict and improve individual performance and ultimately the organisational effectiveness.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FINANCIAL ADMINISTRATION

Pre-requisite:

Subject outline: Financial Management modules complement the other subjects of the programme by preparing the learners to cope with financial planning and decision-making within the office environment. The topics taught equip students with scenario planning in the divisions of Administration and Finance.

The strength of the subject is on project and investment appraisal and evaluation using a variety of techniques like: Capital Budgeting, Risk and Return, Time value of Money, Working Capital cycle, etc.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF BUSINE SS AND INFO RMAT ION

PROJECT ADMINISTRATION

Pre-requisite:

Subject outline: This course is specifically designed for those who work in a project support role or who need to introduce a project approach within their workplace

It provides the theory, techniques and tools necessary to administer a project.

It provides techniques and practical business examples on how to administer all aspects of the project life cycle, regardless of the size and nature of the project.

This module focuses on a holistic perspective of management as applied in the discipline of Project Administration and will equip the learner to participate in projects in an organisation.

Project Administration is the application of knowledge, skills, tools, and techniques to project activities to meet or exceed stakeholder needs and expectations.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and summative assessments.

RESEARCH PROJECT

Pre-requisite:

Subject outline: The subject content aims to prepare students by providing foundational knowledge and understanding of theories, methodologies and practices in research in the field of Business and Information Administration. The subject is based on a topic exploration theme, and the main outcome is for the student to be able to undertake the research process culminating in the production of a research project. In addition, students are expected to have the minimum skills to undertake further post-graduate work in the form of the Post Graduate Diploma. Students should also be equipped to undertake research in the fields of commerce and industry for a research project.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and summative assessments.

POSTGRADUATE DIPLOMA SUBJECTS

Note: Admission requirements to register for the Postgraduate Diploma applies

ADVANCED TOPICS IN BUSINESS INFORMATION SYSTEMS

Pre-requisite:

Subject outline: This subject comprises content on different topics of Information Administration with reviews of current published materials in the field. It is intended to provide students with knowledge of emerging trends in information Administration and Information Systems and how these topics can help in shaping research knowledge and their application in the field of Information Administration.

This subject is built on other subjects offered in the department such as Business Information Systems 1, 2, and 3, and Business Applications 1, 2, and 3 in a way that they create foundation on the understanding of the strategic importance Information Systems into the competitiveness of business organisations and the use of reporting tools in decision-making. In addition, it identifies and discusses at a higher level the topics that are reshaping the practices of information administration nationally and internationally.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and summative assessments.

CORPORATE GOVERNANCE AND ETHICS

Pre-requisite:

Subject outline: This subject will develop knowledge and skills in corporate governance which will contribute to the noble governance of institutions. Corporate governance education is vital in addressing the relationships between corporations, their stakeholders, and the societies in which they function as they are complex and ever changing. While equipping learners with sound theoretical knowledge and real-world expectations in the fields of Corporate Governance, this subject is concerned with the instilling of values around ethics, morality and responsible conduct in the world of work and in society in general.

This subject target working professionals with various levels of managerial responsibility in South Africa and therefore the holistic approach of this subject enables learners to emerge from a wide range of professional fields. It integrates with the subjects of the qualification as it addresses corporate governance thinking and to find new approaches that will strengthen and support the process with the aim of attaining the next stage of the corporate governance milieu.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and summative assessments.

DATA ANALYTICS AND BUSINESS INTELIGENCE

Pre-requisite:

Subject outline: This subject is intended to provide students with knowledge on business intelligence and data analytics to develop new insights into understanding business performance and to guide business planning and decision making.

Topics to be covered include:

• Big data and the management of data

• Data and cloud computing

• Data warehousing

• Data mining

• Analytics and business intelligence

• Business intelligence applications or tools – SAP, Dashboards (Excel)

• Development and use of online and social media systems

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and summative assessments.

DEP ART MEN T OF BUSINE SS AND INFO RMAT ION ADMI

GLOBAL BUSINESS INNOVATION

Pre-requisite:

Subject outline: This subject is intended to provide students with focused theoretical knowledge and applied specialisation of skills in a rapidly evolving and challenging business and trading environment. Students will be equipped with comprehensive insight and knowledge to be able to analyse, evaluate and implement evolving trends and theories underpinning future business processes. The subject builds some areas already completed in the undergraduate diploma and integrates with the other PG Dip subjects.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and summative assessments.

INFORMATION AND KNOWLEDGE MANAGEMENT

Pre-requisite:

Subject outline: This subject is intended to provide students with knowledge on different theories and disciplines of Knowledge Management. The Knowledge Management theories include: sense making theory, system and complexity theory, organizational learning and the learning organisation, intellectual capital (human capital) theory as well as organizational knowledge process models.

The Knowledge Management disciplines include: Artificial Intelligence, Collaborative Technologies, Decision Support Systems, Document and Information Management as well as Industry 4.0. This can be used to analyze knowledge in the business context from knowledge production to knowledge distribution, and how technology can help in the management of knowledge in the organisation. The link between these subject and other subjects such as Business Applications is that students learnt about databases. In Information and Knowledge Management, they would use databases and data warehousing to organize data and display it in a way to facilitate decision-making. It will assist in showing how information and knowledge can be shared among employees and using that knowledge (data) as the basic infrastructure for knowledge sharing.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

OPERATIONS MANAGEMENT AND ADMINISTRATION

Pre-requisite:

Subject outline: The subject comprises of a number of relevant topics, such as arranging the layout of the store to allow for the effective flow of customers (process design); designing products and services; making sure that staff can contribute to the company’s success (job design); locating stores of appropriate size in the most effective place (supply network design); arranging for the delivery of products to stores (supply chain management); coping with fluctuations in demand (capacity management); avoiding running out of products for sale (inventory management); monitoring and enhancing quality of service to customers (quality management); and continually examining and improving operations practice (operations improvement). The subject builds on content covered in Business Administration, Project Management, Business Information Systems and Financial Management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and summative assessments.

RESEARCH DESIGN

Pre-requisite:

Subject outline: The purpose of this subject is to provide students with the necessary knowledge to prepare a proposed plan for an integrated research project in the field of Business and Information Administration. Content comprises the research process including the accessing, processing, and managing of information, the formulation of a research problem, and the generation of research questions. The link between this subject and the other subjects of this programme is that it aims to integrate the content to design an integrated research project plan.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and summative assessments.

DEP

RESEARCH PROJECT

Pre-requisite:

Subject outline: The purpose of this subject is to enable working professionals as students to undertake advanced reflection and development by means of a systematic survey of current thinking, practice and research methods in the area of business and information administration. It will provide students with the necessary knowledge to prepare a proposed plan for a research project in the field of Business and Information Administration. The content comprises the research process including the accessing, processing, and managing of information, the formulation of a research problem, and the generation of research questions, relevant literature perspectives, a critical account of research design skills and techniques, and ethical considerations relating to data collection and analysis. The subject culminates in a research report documenting the ethical and professional execution of all phases of an integrated, enquiry-based research project based on a real workplace problem. This subject connects to the other subjects of this programme to provide students with the knowledge to identify a workplace research problem that relates to one of the compulsory subjects within the programme and propose appropriate research methods and techniques for the research project that are relevant to the field of Business and Information Administration.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and summative assessments.

DEP ART MEN T OF HUMAN RESO UR CES

DEPARTMENT OFFICE-BEARERS

ACADEMIC STAFF

Lecturer (ECP) Ms PN Panziso

Lecturer Mrs LE Nicholas

Lecturer Dr WP Charles

Lecturer Dr GJ Dale

HRM, BTech:

MCom Human Resources Mngt, BComHons Human Resources Mngt, BComHons Labour Relations, BCom Human Resources Mngt

Doctor of Human Resource Management

MCom Industrial Psychology, BCom Hons Industrial Psychology, BCom Human Resources Media Management, Industrial Relations

DTech Human Resources Management, Masters Organizational and Industrial Psychology, Honours Organizational and Industrial Psychology, PG HRM, Industrial Relations Development Programme, BA Organizational and Industrial Psychology and Political Science.

DEP ART MEN T OF HUMAN RESO UR CES

Lecturer Ms SV Mxenge-Tobi Master of Commerce (Industrial Psychology), B Admin Honours (Industrial Psychology), B Admin

Lecturer Ms KA Jonck Hons B.Econ (Industrial Psychology); BEcon

Senior Lecturer

Dr JD Kiley

Lecturer (Contract)

Ms A. Magadla

Lecturer (Contract)

PhD (Organisational Psychology), MA Psychology, BA (Hons) Human Resource Development, BA (Psychology and Sociology)

Master of Technology in Business Administration B-Tech Management in Entrepreneurship.

Dr R.Ruiters Ph.D (Industrial Psychology)

M.Comm (Industrial Psychology). B.Comm (Industrial Psychology & Economics. B.Comm Honours (Industrial Psychology).

Mr T Beretu M-tech Business Administration, B.Tech HRM ND: HRM

Mr B Basson Magister Administration (Specialisation Industrial Psychology)

Lecturer Mr BM Ntlangula

Lecturer Mrs S Sulayman

CoOrdinato r: Co-Op

Mr L Motebele

MTech: Business Information Systems BTech Information Technology, ND Information Technology, BA Personnel Management and Public Administration, Cisco CCNA:Network Associate

MTech Public Management, Postgraduate Higher Diploma in Education, BA degree in English and History

BA Honours (Labour Relations & Human Resources Mngt) MA (SA Literature), BA Honours (SA Literature), HDE

DEP

DIPLOMA IN HUMAN RESOURCE MANAGEMENT

CODE: D3HRMT

DIPLOMA IN HUMAN RESOURCE MANAGEMENT (EXTENDED CURRICULUM)

QUALIFICATION CODE: D3HRMX

DEP ART MEN T OF HUMAN RESO UR CES

SUBJECTS: GUIDE TO TERMINOLOGY

Please contact your academic department for information on pipeline qualifications and subjects

CO-REQUISITE: A co-requisite subject is one for which a student must be registered together (i.e. concurrently) with another specified subject.

PRE-REQUISITE: A pre-requisite subject is one which a student must have passed in order to gain admission to another subject. For example, Management 1 is a pre-requisite for Management 2.

DIPLOMA SUBJECTS

BUSINESS COMPUTER APPLICATION

Pre-requisite:

Subject outline: In this subject, you will be introduced to several computer concepts and environments, which include the following: Computer and Managing Files (Windows 10); Information and Communication (Email and Internet); Basic Concepts of Information Technology (Theory); Word Processing (Microsoft Word 2016) ; Presentation (Microsoft PowerPoint 2016) ; Spreadsheets (Excel 2016) ; Database (Access 2016) As well as the integration of multiple office applications

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

BUSINESS STUDIES 1

Pre-requisite:

Subject outline: Introduction to Business Management (Business and its challenges and economic systems)

• Business environments (micro & macro factors)

• Management functions (Task of Management, Planning, Organising, Leading, Control)

• Business functions (Operations Management, Logistics Management, Financial Management, Marketing Management, Entrepreneurship)

• Business plans

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

BUSINESS STUDIES 2

Pre-requisite: Business Studies 1

Subject outline: Financial Management:

• role of financial management and the financial function,

• interpreting accounting and financial statements,

• analysing financing the capital requirements of a business,

• determining and analysing the break-even point for a business,

• budgeting process,

• managing credit.

Operations Management:

• process of operations management and accompanying quality imperative, and

• processes involved in operations management in action.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF HUMAN RESO UR CES

BUSINESS STUDIES 3

Pre-requisite: Business Studies 2

Subject outline:

• Micro and Macro Economic principles

• Impact of Labour Economics

• Managing Business in a Global environment

• Global influence on international markets

• BEE Scorecards in Industry

• The role of HR as Business Partner

• Implementation of triple bottom lines

• Planning and Control of Projects

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

COMMUNICATION

Pre-requisite:

Subject outline:

• Communication Theory

• Academic Literacy & Information Literacy

• Organisational Communication

• Business Writing

• Report Writing

• Oral presentations

• Meetings

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HR ETHICS AND GOVERNANCE

Pre-requisite:

Subject outline:

• Organisational Ethics

• Concepts and importance of good governance

• Legislation and key government initiatives

• Practical aspects of corporate governance and accountability

• Responsibility of management and board of directors

• Risk management

• King 3 report

• Fiduciary responsibilities

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF HUMAN RESO UR CES

HUMAN RESOURCE DEVELOPMENT 1

Pre-requisite:

Subject outline:

• Learning models

• Pedagogy & Andragogy

• Education, Training and Development (ETD)

• Training process

• Implications of ETD legislation on HRD function (Skills Development Act, Skills Development Levies Act, National Qualifications Act)

• Roles& Functions of HRD department.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HUMAN RESOURCE DEVELOPMENT 2

Pre-requisite: Human Resources Development 1

Subject outline: Managing Training & Development in organisations Psychology of learning:

• learning theories,

• apply psychology of learning and learning strategies.

Determining needs analysis

Outcome based workplace learning

• Training Intervention:

• phases of training process,

• training resources,

• course design and development,

• facilitation of learning,

• presentation skills, and

• assessment of learners.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HUMAN RESOURCE DEVELOPMENT 3

Pre-requisite: Human Resources Development 2

Subject outline:

• Needs assessment and compiling a Workplace Skills Plan (WSP)

• Conducting an ETD needs analysis (collecting data, LDNA)

• Managing learning & development in the workplace (L&D management, strategy, knowledge management (Promoting the workplace as an active learning environment)

• Career Development career (planning & individual career plan)

• Evaluate learning interventions effectiveness (Return on Investment).

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF HUMAN RESO UR CES

HUMAN RESOURCES MANAGEMENT 1

Pre-requisite:

Subject outline:

• Introduction to Human Resource Management.

• Introduction and Historical Background to Organisational Behaviour.

• Individual Differences, Personality, Values, Perception, Attitudes and Job Satisfaction.

• Diversity Management.

• Human Resource Information Systems (HRIS).

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HUMAN RESOURCES MANAGEMENT 2 (including the Service Learning component)

Pre-requisite: Human Resources Management 1

Subject outline:

• Strategic HRM (including Workplace Policies and Procedures)

• Talent Management

• Human Resource Planning (Employment Equity Reporting)

• Job Design and Job Analysis

• Recruitment and Selection

• Induction

• Performance Management

• Compensation system and benefits

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HUMAN RESOURCES MANAGEMENT 3

Pre-requisite: Human Resources Management 2

Subject outline:

• Managing human behaviour at group and organisational levels

• Focus is on Group Behaviour and Work Teams

• Decision-making in Organisations

• Applied Motivation Techniques

• Leadership Theories and contemporary Leadership

• Change Management

• Conflict Management

• Stress Management and Employee Wellness Programmes

• Foundations of an Organisational Structure, Power and Organisational Politics,

• Organisational Culture.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HUMAN RESOURCES PRACTICE

Pre-requisite: Human Resource Management 2; Human Resource Development 2; Business Studies 2; Labour Relations 1; Labour Law.

Subject outline: Workplace based learning component (WPBL)

Portfolio of Evidence (POE) learning areas:

• General HR documentation and administration

• HR Planning

• Recruitment & Selection

• Salary & Benefit administration

• Human Resource Development

• Labour Relations and legal implications

• Project management

• Business functioning of the particular workplace.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

LABOUR LAW

Pre-requisite: Labour Relations 1

Subject outline:

• Sources of Labour Law (Brief introduction to the importance of Law)

• Employment contract + BCEA (General principles of the Law of Contract including breach and termination)

• Application of Labour Relations Act

• Freedom of association – linked to collective bargaining

• Organisational rights & collective bargaining

• Workplace forum, Bargaining Council and Labour courts

• Employment Equity Act and recruitment

• Social Legislation (Unemployment Insurance Act; Occupational Health & Safety Act; Occupational Injuries & Diseases Act)

• LRA – Dismissals

S &

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

LABOUR RELATIONS 1

Pre-requisite: Labour Law

Subject outline:

• Historical rationale behind stakeholders, their rights, duties & interactions (Overview of SA labour relations & Participants in the labour relationship)

• Establish labour relationship (contract of employment & Termination of the employment relationship)

• Facilitate the relationship between employer & employee through collective bargaining (strike, lockout, picketing, unfair dismissal)

• Using communication structures, procedures, methods to handle conflict in the workplace via recognised grievance and disciplinary processes (Maintenance of the employment).

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

LABOUR RELATIONS 2

Pre-requisite: Labour Relations 1

Subject outline:

• Managing Discipline in the Workplace

• Negotiations

DEP ART MEN T OF HUMAN

• Dispute Resolutions

• Collective Bargaining

• Strikes & Lock-outs

• Worker Participation

• Future patterns of Labour Relations in South Africa.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

STATISTICAL METHODS AND BUSINESS CALCULATIONS

Pre-requisite: Labour Law

Subject outline:

• Introduction to Practical Statistics

• Collection, Organising and Presenting Data

• Properties of Distribution

• Probabilities

• Estimation

• Confidence intervals

• Hypothesis testing

• Analysing categorical data

• Linear regression and correlation

Simple Business calculations (ratios, interest rates, percentages, multiply)

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ADVANCED DIPLOMA HUMAN RESOURCE DEVELOPMENT SUBJECTS

Note: Admission requirements to register for the Advanced Diploma applies

ADVANCED HUMAN RESOURCE DEVELOPMENT 4

Pre-requisite:

Subject outline: This subject aims to equip learners with integrated knowledge and skills required of a Human Resource Development (HRD) practitioner in order to analyze and solve skills development discrepancies within any organization.

1. Project management in HRD.

2. Personal career development (PDP)

3. HRD processes: Training Needs Analysis and Designing, planning and organizing HRD interventions; Learner Assessment, Programme Evaluation)

4. Social Responsibility: Covid-19 Awareness (previously HIV awareness) training –

5. Delivering training (HRD facilitation and presentation skills)

6. Contemporary HRD topics (Strategic HRD, Performance consulting, Management development, Mentoring & Coaching, E-learning, Employee orientation, Employment Equity &BBBEE, Diversity training, Multiskilling, International HRD, CPD)

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF HUMAN RESO UR CES

HUMAN RESOURCE DEVELOPMENT STRATEGIES & POLICIES 4

Pre-requisite:

Subject outline: This subject aims to equip learners with the comprehension, synthesis and application of Human Resource Development Strategies and Policies, and the evaluation thereof.

The subject content includes the following:

1. The South African Skills Development landscape

2. Human Resource Development (HRD) strategic alignment with Human Resources Strategy and Organizational Strategy

3. HRD Policies and Procedures

4. Accreditation

5. Assessments

6. Moderation & Verification

7. Recognition of Prior Learning

8. Implementation of Workplace-based Learning (inclu Learnerships)

9. Electronic, Mobile & Social learning (digital learning)

10. Learning & Development standards

11. Learner support strategy

12. HRD Quality Management

13. Measurement of HRD (incl Return on Investment)

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ORGANISATIONAL DEVELOPMENT & TRANSFORMATION

Pre-requisite:

Subject outline: The purpose of this subject is to provide an analytical framework for managing organizational development issues. It will enable Human Resource Development (HRD) learners to understand the challenges and opportunities facing organizations and equip them with skills to effectively manage transformation.

This subject will equip the learner to apply theoretical modules to workplace scenarios, by diagnosing and recommending solutions to problems relating to the human resource development. The subject content includes the following:

1. Introduction to organizational development and transformation within HRD

2. Role of the organisation development consultant

3. Facilitation skills (problem-solving, decision-making and conflict resolution)

4. Core theories and models

5. Organizational Development process:

6. Organisational diagnoses

7. Designing interventions (including Action planning and introduction to interventions & Evaluation of process and results)

8. Interventions: individual – team

9. Organisation wide / large scale intervention

10. Major developments in OD.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF HUMAN RESO UR CES

ORGANISATIONAL EFFECTIVENESS

Pre-requisite:

Subject outline: This subject aims to equip learners with the knowledge and skills to effectively measure and control human behaviour in organizations. Empirical analysis of the dependent and independent variables, as described in the set work, allows the learner to understand how a strategically manipulated intervention can achieve optimal organizational effectives.

The subject content includes the following:

1. Research (Diagnostic) model for Organizational Behaviour

2. Managing culture and climate in organizations

3. Contemporary leadership and managerial credibility

4. Contemporary motivational strategy

5. Foundations of individual behaviour, Attitudes and Job Satisfaction

6. Emotions and Moods, Foundations of Group behaviour

7. Personality and Values

8. Foundations of organizational structure and organizational design

9. Communication, Power and Politics

10. Organizational Change and Stress Management

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PROJECT DESIGN IN HUMAN RESOURCE DEVELOPMENT

Pre-requisite:

Subject outline: This subject will provide a structural and logical approach to project management as well as an outline of the planning, co-ordination and control techniques utilised by industry. The HRD learner must be able to develop a fully integrated project plan and techniques to monitor and control information quickly and accurately to facilitate problem-solving and decision-making processes throughout the duration of the project.

The subject content includes the following:

1. Nature and content of project management

2. Project selection through strategic alignment

3. Project management process

4. Project management planning

5. Project execution, management and control

6. People management for projects

7. Change management in projects

8. Workshop design

9. Developing a training schedule

10. Close out project activities

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RESEARCH METHODOLOGY

Pre-requisite:

Subject outline: This subject aims to induct learners into research through deepening their knowledge and understanding of research theories, methodologies and practices. In addition, enable learners to collect, process and interrogate HRD information and data while developing their independent thinking in preparation for postgraduate study.

The subject content includes the following:

1. Basics of scientific research

2. Research types

3. Research questions and hypothesis

4. Research ethics

5. Conducting literature review and Academic writing

6. Research methods and design

7. Research proposal

8. Fieldwork and research management

9. Research report writing

10. Conference presentations

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ADVANCED DIPLOMA HUMAN RESOURCE MANAGEMENT SUBJECTS

Note: Admission requirements to register for the Advanced Diploma applies

ADVANCED HUMAN RESOURCE MANAGEMENT 4

Pre-requisite:

Subject outline: Advanced Human Resource Management 4 is intended to provide the learner with contemporary theoretical aspects of Human Resource Management. The learner should then be able to apply these contemporary theories in the work situation.

The subject content includes the following:

1. Human Resources Management ‘s role in evolving paradigm

2. Human Resources and the competitive advantage

3. HR & Leadership

4. Strategic role of HRM

5. Managing flexible patterns of work

6. Talent Management- An HR challenge

7. Measuring human resource management within organizations

8. Ethical issues and challenges in Human Resource Management

9. Corporate Social Responsibility & Governance & Ethics

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10. Black Economic Empowerment and Employment Equity

11. Marketing the Human Resource Management function within an organization

12. Human Resource Management - An international dimension

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ADVANCED HUMAN RESOURCE DEVELOPMENT 4

Pre-requisite:

The subject content includes the following:

1. Project management in HRD.

2. Personal career development (PDP)

3. HRD processes: Training Needs Analysis and Designing, planning and organizing HRD interventions; Learner Assessment, Programme Evaluation)

4. Social Responsibility: Covid-19 Awareness (previously HIV awareness) training –

5. Delivering training (HRD facilitation and presentation skills)

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ADVANCED LABOUR RELATIONS 4

Pre-requisite:

Subject outline: The purpose of this subject is to develop students’ employee relations management competencies. This is done in compliance with the Labour Relations Act 66 of 1995 and other government prescripts for the effective management of labour relations in the South African organizational context.

The subject content includes the following:

1. An industrial psychological approach to labour relations (bringing the union & industrial psychology gap)

2. Conflict generation & management

3. Conflict handling

4. Nature of negotiations

5. Preparing for negotiations

6. Conduct of negotiations

7. Skills to facilitate negotiations (communication skills & persuasive communication)

8. Third party intervention (CCMA: Conciliation, Mediation, Arbitration)

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF HUMAN RESO UR CES

ADVANCED STRATEGIC HUMAN RESOURCE MAN 4

Pre-requisite:

Subject outline: Advanced Strategic Human Resource Management will examine the broad contextual issues and implications of strategic people planning within organizations. This subject will examine theories and issues relating to the design and development of strategic human resource management strategy, plans and structures within organizations.

The subject content includes the following:

1. Strategic context of Human Resource Management (global context, changing workforce, changing management practices)

2. Strategic management (strategy, competitive advantage, strategic alignment, international trends)

3. Strategic role of HRM (scope, typologies, structure & foundation of SHRM)

4. Resource-based & institutional practices of SHRM

5. HR Strategy & Performance

6. Strategic imperatives: Talent Management aligned to Business Strategy, Remuneration and Rewards Strategy, Employee engagement, Knowledge management, Change management

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ORGANISATIONAL EFFECTIVENESS

Pre-requisite:

The subject content includes the following:

1. Research (Diagnostic) model for Organizational Behaviour

2. Managing culture and climate in organizations

3. Contemporary leadership and managerial credibility

4. Contemporary motivational strategy

5. Foundations of individual behaviour, Attitudes and Job Satisfaction

6. Emotions and Moods, Foundations of Group behaviour

7. Personality and Values

8. Foundations of organizational structure and organizational design

9. Communication, Power and Politics

10. Organizational Change and Stress Management

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RESEARCH METHODOLOGY

Pre-requisite:

The subject content includes the following:

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

POSTGRADUATE DIPLOMA IN HUMAN RESOURCE MANAGEMENT

CONTEMPORARY HUMAN RESOURCE DEVELOPMENT 5

Pre-requisite:

The subject content includes the following topics:

1. Global Human Resource Development (HRD) trends

2. National HRD

3. Strategic HRD

4. Organisational Learning & Knowledge Management

5. Talent Development & Career Management

6. Strategic Learning & Executive Coaching

7. Continue Professional Development

8. Electronic, Mobile & Social Learning

9. HRD Interventions & Assessments

10. HRD Evaluation & Return on Investment (ROI)

11. HRD Project Management

12. HRD for Social Development

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

MODERN THEMESE IN HUMAN RESOURCE MANAGEMENT 5

Pre-requisite:

The subject content includes the following:

1. Global HR trends

2. SABPP HR Competency Model

3. SABPP HR Standards Model

4. Strategic HR & Leadership

5. Human Capital & Talent Management

6. HR Service Delivery & Technology

7. Compensation Management

8. Performance Leadership

9. Employee Wellness

10. HR Ethics & Governance

11. Management of HR Risk

12 HR Metrics

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ORGANISATIONAL DYNAMICS AND CHANGE 5

Pre-requisite:

The subject content includes the following topics:

1. Global OD & Change trends

2. Management & Performance consulting

3. OD processes & interventions

4. Organisational change and management

5. Organisation transformation

6. Organisational functioning

7. Organisational culture & climate

8. Power & politics

9. Team functions & group dynamics

10. Employee communication for productivity

11. Managerial psychology

12.Employee engagement

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ECONOMICS OF EMPLOYMENT RELATIONS 5

Pre-requisite:

The subject content includes the following topics:

1 International Labour Organisation (ILO)

2. Organisational Employee Relations policies aligned to RSA labour legislation

3. New knowledge economy and 4th industrial revolution effects on employee relations

4. Human capital and demand for skilled employees

5. Supply versus demand for labour

6. Wages and cost of labour

7. Productivity and employment

8. Collective bargaining with trade unions

9. Labour market inequalities

10. Social dialogue and codetermination

11. Standard of living and unemployment

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF HUMAN RESO UR CES

RESEARCH METHODOLOGY 5

Pre-requisite:

The subject content includes the following:

1. Scientific theory & professional research

2. Types of research

3. Research process: Topics for research

• Research problem

• Hypothesis

• Research questions & objectives

• Literature study

• Research design & methodology

• Field work

• Data collection

• Data analysis & interpretation

4. Research ethics

5. Research proposal

6. Thesis writing

7. Academic writing tools

8. Computer technology

9. Referencing

10.Research publications & conference

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

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DEPARTMENT OFFICE-BEARERS

ACADEMIC STAFF

Senior Lecturer Mr S Fore

Manufacturing Systems and Operations Management; ND (Technical & Vocational Education)

Lecturer Mr II Desai BComm (Computer Science),, MBA, Higher Teachers diploma

Lecturer

Lecturer (Contract)

Mr JP Von Wielligh Education Diploma, BA Degree, MTech Business Administration

Mr RO Adelusi

MBA (Finance & Management), BSc, MSc: Maths (Operations Research) 021 460 3110

Mr T Tshibangu Masters: Business Administration in Project Management, BTech Project Management 021 460 3069

Mr T Shara

Mr MG WilsonTrollip

LecturerECP

Lecturer –ECP

Junior Lecturer (Contract)

Co- operative Education Coordinator

Mr T Nkwenkwezi

Mr J Matande

Master of Business leadership, B Compt (Accounting Science) 021 460 3069 SharaT@cput.ac.za

Masters of Philosophy (Tax Law); BCom Honours Financial Management, Diploma in Cost & Management, Higher diploma in Cost and Management 021 460 3398

Masters: Administration, B Admin Honours, B Admin 021 460 3060

Master of Science in Project Management, BSc Honours (Urban Planning) 021 460 3737

Ms MP Malapane BTech Taxation, ND: Internal Auditing 021 460 3608

Ms M Sityata BTech Management, ND: Management 021 460 3840

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Please

DIPLOMA IN PRINTING MANAGEMENT

DIPLOMA IN MANAGEMENT

ADVANCED DIPLOMA IN MANAGEMENT

ADVANCED DIPLOMA IN PROJECT MANAGEMENT

Post Graduate Diploma Project Management

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SUBJECTS: GUIDE TO TERMINOLOGY

Please contact your academic department for information on pipeline qualifications and subjects

CO-REQUISITE: A co-requisite subject is one for which a student must be registered together (i.e. concurrently) with another specified subject.

PRE-REQUISITE: A pre-requisite subject is one which a student must have passed in order to gain admission to another subject. For example, Management 1 is a pre-requisite for Management 2.

DIPLOMA SUBJECTS

ADMINISTRATIVE MANAGEMENT 1

Pre-requisite:

Subject outline: Administrative Management 1 aimed at ensuring that learners possess the knowledge, skills and attitude to function in any office environment. Through applying concepts such as the Systems thinking and Processes thinking, students will be able develop ability to think critically and holistically, and be able to make decisions and take actions for the entire organisation.

The subject will equip students to be able to understand different information systems used to manage information. Administrative Management is one of the functions or departments in organisations whose function is to gather data, process into user-friendly relevant, updated, reliable, accurate and useful information and manage it safely. When it is needed, then, it provides it timely to managers at all levels in order that they may make competent, informed, timeous, accurate and meaningful decisions.

The subject will provide students the knowledge and skills to create a conducive office environment in organisations for employees to enhance productivity and quality through applying the principles of ergonomics.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

APPLIED STATISTICAL METHODS

Pre-requisite:

None

Subject outline: This subject introduces new concepts that are vital in the management, project management, finance and business environments, as well as the business environment. In core, this subject helps with the data collection, summarisation, presentation, and analysis for management, project management, accounting and business purposes. It covers four core sections namely Numerical Literacy, Introduction to Statistics in Management, Exploratory Statistics, and Inferential Statistics. The core objectives of these sections are to enable students to use: numerical literacy to make financial, statistical, management, and business decisions; data handling literacy to collect, summarise, analyse, and present predominantly quantitative data in the business world; descriptive statistics to describe the basic features of the data in a study; and inferential statistics to draw inferences about populations (parameters) from statistics (characteristics of the sample)

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

BUSINESS COMPUTER APPLICATIONS

Pre-requisite:

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Information Technology (Theory); Word Processing (Microsoft Word 2016) ; Presentation (Microsoft PowerPoint 2016) ; Spreadsheets (Excel 2016) ; Database (Access 2016) As well as the integration of multiple office applications.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

BUSINESS LAW

Pre-requisite:

Subject outline: This subject is designed to introduce the students to the fundamental principles of the law of contracts and provide them with a basic understanding of the various specific commercial contracts and the relevant legislation that has a bearing on them.

Exit level outcomes:

At the end of the course students should be able to:

• demonstrate an understanding of the fundamental principles of the law of contracts

• demonstrate an understanding of the specific commercial contracts and its related legislation.

Outcomes:

• Understand the normative systems and sources of law

• Know the general content and interpretation of a contract

• Understand the requirements for a valid contract

• Recognize the various forms of breach of contract

• Identify the various remedies for breach of contract

• Know the ways in which a contract terminates.

• Recognize the specific types of commercial contracts

• Understand the effect of relevant legislation on specific contracts and the rights and obligations of the parties to the contract.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

COMMUNICATION 1

Pre-requisite:

None

Subject outline: The subject will help the student to develop communication skills, which are required for effective interactions in the workplace and society. It will provide students with the knowledge and skills to develop confidence, smartness and outward skills. It will develop student’s ability to think critically and be able to make decisions and take actions. It will equip students with literacy skills such as the importance of reading, academic writing skills, information literacy skills, listening and oral presentations. It will develop student’s language competence. Lastly, it will broaden student’s understanding of diversity and how to manage it. The main outcome of this subject is to display competence in written and oral communications and to respond effectively on cultural differences. Communication as a process is related to all the other subjects as it will equip students with skills on how to work effectively as a team, how to write academically and professionally

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

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COMMUNICATION 2

Pre-requisite: Communication 1

Subject outline: The subject content will include the following: Writing for research purposes (proposal writing) (incorporating Harvard referencing & bibliography); Writing and analytical skills; Oral presentation skills

On the successful completion of this subject, students should be able to:

• Understand academic writing principles for research writing;

• Apply academic writing principles in research writing;

• Apply appropriate oral presentation skills for delivery to large groups.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

COMMUNICATION 3

Pre-requisite: Communication 2

Subject outline: The purpose of this subject is to provide students with the knowledge, skills and attributes to develop the type of writing that forms an essential part of the research process. To equip students with strategies to use in academic reading and learn writing techniques for academic purpose. To be able to problematize topics and explore complexities. To empower students with skills that they can use to conduct effective and powerful presentations. This subject relates to other subjects as it encourages students to be familiar with the discourse of their discipline. It encourages students to read widely so that they can be able to express their understanding and develop their own perspectives. This is important in all the assignments, research projects that they may be required to complete in their different core subjects. It will also provide invaluable guidelines on how to refer to sources when they use them in their academic work and this is applicable across subjects and levels

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ECONOMICS

Pre-requisite:

Subject outline: Economics 1 is made up of both microeconomics and macroeconomics. Microeconomics is the study of the production, conservation and allocation of resources under conditions of scarcity. Microeconomics includes instruction in comparative economic systems, utility theory, demand and supply, elasticity, market structures and the theory of the firm.

Macroeconomics focuses on the economic indicators and different sectors in the economy. Macroeconomics includes instruction in national income accounting, money and banking systems, international economics, public economics, inflation, unemployment, business cycles and economic development and growth.

On completion of Economics 1, students must:

• have a clear understanding of the micro and macroeconomic environment in which they function.

• be able to apply general economic understanding to everyday choices under conditions of scarcity.

• be able to gauge economic indicators to inform economic decisions.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ESTIMATING FOR PRINTERS 1: THEORY & PRACTICAL

Pre-requisite:

Subject outline: Printing Estimation is a cost-finding procedure for printing management. Estimating will consist of:

• The determination of a plan of production to make the product, and

• The assignment of costs using the defined production plan.

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Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FINANCIAL MANAGEMENT 1

Pre-requisite:

Subject outline: This course will equip students with knowledge on the introduction of financial management and cost and financial accounting. This module is ideally suited for students with little or no prior accounting background.

On completion of the course, students will be able to:

• draw up basic financial statements,

• interpret financial statements using ratio analysis,

• calculate the cost of products, prepare budgets and making short – term financial decisions.

The content will include: Introduction to Business Calculations; introduction to Accounting; General Accounting identities and principles (basic accounting equation, effects of transactions, general ledger, journals, transactions regarding incomes and expenditure and transactions involving payments and debtors); Introduction to financial statements; Classification of Ratios; Cash budget and Cost Volume Profit analysis.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FINANCIAL MANAGEMENT 2

Pre-requisite: Financial Management 1

Subject outline: Financial Management 2 is a core course that prepares the foundations for students to understand and be able to analyse Financial Statements. The course focuses on the construction and analysis of income statements and balance sheets and introduces students to ratio analysis.

The course introduces students to:

• Financial Mathematics and the use of PV and FV calculations in Capital Budgeting.

• short term or working capital management (such as budgeting).

• Project Budgeting which will be a component of working capital management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FINANCIAL MANAGEMENT 3

Pre-requisite: Financial Management 2

Subject outline: This course builds upon the work of second year. It takes the foundational knowledge taught and uses it for higher order analysis.

The course introduces:

• Risk into capital budgeting calculations

• Students to financing decision and forecasting methods.

• Earned Value calculations

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

INDUSTRIAL RELATIONS AND LABOUR LAW

Pre-requisite:

Subject outline: This subject is designed to provide students with an operational knowledge of the management of the employment relationship and its related legislation. It therefore deals with the core employment related matters regularly

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encountered by practitioners, whether as managers, union representatives, functionaries or those engaged in advisory services.

At the end of the course students should be able to:

• Contribute to the establishment of sound labour relations within the workplace

• Engage in the recruitment and selection of employees in accordance with legislative requirements

• Participate in the development and implementation of workplace policies and procedures in accordance with the statutory framework.

Outcomes:

• Demonstrate an understanding of employment relations within an organisation

• Interpret relevant sections of the Employment Equity Act and apply these to ensure fair recruitment and selection procedures

• Demonstrate an understanding of employment contracts and their sources and apply the fundamentalprinciples of the law of contracts to the specific contract of employment

• Interpret and apply the provisions of the Basic Conditions of Employment Act and relevant Sectoral Determinations

• Demonstrate an understanding of the Labour Relations Act with regards to collective agreements and bargaining councils.

• Interpret and apply the provisions of the Labour Relations Act and Codes of Good Conduct

• Manage conflict within the workplace by applying the relevant provisions of the Labour Relations Act and workplace policies

• Conduct disciplinary hearings in accordance with the Labour Relations Act and workplace policies

• Understand and apply the relevant provisions of the primary labour legislation that impacts on health and safety in the workplace.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

MANAGEMENT 1

Pre-requisite:

Subject outline: The units to be covered in Management 1 are: Development of management thought; an introduction to organizations and the nature of management; an introduction to the internal and the external business environments of organisations;managerial competencies; an overview of the Functional areas of management (purchasing, operations, marketing, HR, finance);managerial tasks - PLOC

Students must be able to:

• Understand the nature of organisations and how the environment impacts on such organizations;

• identify the managerial competencies associated with successful managers;

• understand the interrelationship of the different functional areas of management;

• identify and interpret the managerial tasks and its interrelationship;

• understand the application of the managerial tasks (PLOC) within the different functional areas of management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

MANAGEMENT 2

Pre-requisite: Management 1

Subject outline: The following units will be covered in Management 11: Planning; ethics and CSR; decision making and decision-making aids; Organizing - organizational structure; Leadingfocusing on -dynamics of leadership, motivating for performance, groups and teams; Controlling -controlling in organizations; Contemporary management Issues. Students must be able to:

• Behave, act and think in an ethical and responsible manner;

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• apply decision making aids in various scenarios;

• differentiate between various organizational structures and determine the suitability thereof within a given context;

• differentiate between the various leadership and motivational theories and determine the relevance thereof within a given context;

• understand and appreciate the importance of groups /teams and being able to function within a team;

• identify and check monitoring mechanisms and apply it against the performance within the organization;

• understand how current issues impact on the effective performance of organisations.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

MANAGEMENT 3

Pre-requisite: Management 2

Subject outline: The Strategic Management Process and Strategic Direction.

Internal Environmental Analysis

External Environmental Analysis

Business-level Strategies

Corporate-level Strategies

Recovery Strategies

Strategies in Different Industry-contexts

Strategy Choice

Managing Organisational Change

Components for Successful Strategic Implementation

Culture and Workforce Diversity Management and Conflict Management

Strategic Control

Students must be able to:

• Understand the concept of strategy;

• Formulate strategic direction;

• Apply relevant principles and tools in the analysis of the macro-, industry- and organisational-environments;

• Formulate strategic plans;

• Analyse and manage culture, workforce diversity and organizational politics;

• Resolve and manage conflict within an organization;

• Evaluate change in an organisation; Apply relevant control processes to maximise the realisation of strategic outcomes.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PRINTING PROCESSES 1

Pre-requisite:

Subject outline: The subject deals with the fundamentals of Printing Processes including:

• Communication technologies

• Production of Print Media

• Printing Technologies

• Print Quality

• Print Media Materials

• Printing Presses and Printing Systems

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• Drying methods

• Products of Print Finishing

• Aspects of Management and Business models

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PRINTING PROCESSES 2

Pre-requisite: Printing Process 1

Subject outline: The subject deals with the various Printing Processes including:

• Offset Printing

• Gravure Printing

• Flexographic/Letterpress Printing

• Screen Printing

• Pre-Press Operations

o Conventional

o Digital

• Computer to … technologies

o Computer to film

o Computer to plate

o Computer to cylinder

o Computer to screen

o Computer to press (direct imaging)

o Computer to print

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PRINTING PROCESSES 3

Pre-requisite: Printing Process 2

Subject outline: The subject deals with Hybrid Printing Systems and the various Print Finishing processes including:

• Classification of Print Finishing processes

• Process steps and procedures for Print Finishing

• Process structuring in Print Finishing

The subject also deals with:

• Material and Data Flow in Print Media Production

• Production Strategies for Print Media

• Comparison of Printing and Production Technologies for Print Media

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PRODUCTION PLANNING AND ESTIMATING 2

Pre-requisite: Estimating for Printers 1 (Theory and Practical)

Subject outline: On completion of this course students must be able to:

• Plan the production from the receipt of raw materials and artwork through pre press and post press production processes to finished product distribution.

• Determine the most time efficient and cost effective means of developing a production schedule.

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Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PROJECT MANAGEMENT 1

Pre-requisite:

Subject outline: Project Management 1 provides an introduction to project management in general and provides the student with the necessary background and skills to successfully plan and manage a project as project manager.

On completion of the subject students must be able to:

• create a framework for the use of project management principles in the planning and implementation of projects;

• develop an understanding of team characteristics;

• develop appropriate responses to working in and with teams;

• understand the various organisational structures used to support projects.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PROJECT MANAGEMENT 2

Pre-requisite: Project Management 1

Subject outline: Project Management 11 provides the student with a comprehensive working knowledge of Project Management principles, key concepts and techniques relevant to management.

The following areas will be covered:

• The difference between various types of projects and the impact they have on the process;

• project selection through strategic alignment;

• project capability: Structure, culture and roles;

• project initiation and definition; -SOW, WBS, handover to planning and scheduling;

• Project Planning: A planning model; Identifying the activities; Sequence the activities; Estimate duration and resource requirement; Develop preliminary schedule;

• Preliminary Risk assessment and response plan; Develop the resource constrained scheduled; Assess the project’s risk and iterate as required;

• Planning for project closure;

• Project execution, monitoring and control

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PROJECT MANAGEMENT 3

Pre-requisite: Project Management 2

Subject outline: Project Management 111 will include Project Quality Management with the following focus areas: project risk management; estimation; procurement management; feasibility study; integration management.

Project Management Software - MS Project with the following focus areas: networks; gantt chart; project resource tracking/monitoring; earned value analysis Student should be able to:

• Draw Networks Diagrams/ Gantt Charts using the MS Project Application;

• Evaluate Earned Value Metrics using MS Project;

• Calculate Risk factors using Probability; Draft a Procurement Plan for a Project;

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• Calculate resource requirements;

• Develop a Quality Assurance process and apply appropriate techniques and tools;

• Execute a Feasibility Study

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ADVANCED DIPLOMA IN MANAGEMENT SUBJECTS

Note: Admission requirements to register for the Advanced Diploma applies

APPLIED RESEARCH IN MANAGEMENT

Pre-requisite:

None

Subject outline: This subject will provide students with the knowledge and skills to do basic applied research on a complex problem in management and to present the research finding to relevant stakeholders according to the following Graduate Outcomes on NQF level 7. It will be presented in cooperation with the other subjects in the Advanced Diploma and this applied research project will be done in one or more of the core disciplinary subjects of the qualification. This subject will empower students with the research knowledge and skills and also assess the project against the research criteria.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FINANCIAL MANAGEMENT 4

Pre-requisite: Financial Management 1,2 & 3

Subject outline: This is a subject that provides students with the analytical and decision making tools for effective management of an organisation’s finances.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

INTRODUCTION TO BUSINESS PROCESS MAN & PRO MO

Prerequisite: None

Subject outline: Understand the concepts and assess the value of strategies required to successfully manage a business process from a holistic end-to-end perspective. Discuss the structure and organization of process management within an enterprise as well as the skills required for business process management, the roles involved in BPM and the role of technology in BPM. Critically evaluate the nature, purpose and relevance of cross-functional work. Investigate the technologies used in process management. Evaluate the BPM Lifecycle. Identify the critical success factors and assess the impact it has on BPM. Understand process modelling by evaluating the set of processes and skills which provide insight and understanding of business process and enable analysis, design and performance measurements

Assessment:All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

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INVESTMENT ANALYSIS

Pre-requisite:

Financial Management 3

Subject outline: The purpose of the course is to offer you a global perspective on Investment Analysis and to facilitate the development of your analytical skills and critical approach to a range of relevant important Investment Analysis issues. Furthermore, it aims to help you understand the theories, concepts and principles of Investment Analysis, and to apply and evaluate them in the real world context of organisations operating in South Africa and globally. The purpose of this subject is to provide students with the knowledge and skills to be able to apply Investment Analysis principles and methods in the working environment. This will enable students to make financial decisions based on information provided to them.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

OPERATIONS MANAGEMENT

Pre-requisite:

Subject outline: This subject will equip students with an understanding of operations techniques and principles which include productivity calculations, facility layout, forecasting and short term scheduling, product, service and process design, inventory management, location, layout flow, just-in-time and lean systems and the theory of constraints

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

STRATEGIC MANAGEMENT 4

Pre-requisite: None

Subject outline: The Strategic Management Process (in the global context); Environmental Analysis and Integration; Ethics and Governance:

• Implementing Ethical Practice in Organisations;

• Corporate Social Responsibility (CSR); Strategic Leadership and Implementation:

• Global Leadership;

• Global Strategic Alliances;

• Subsidiary-level Strategy;

• Headquarters-level Strategy;

• Global Structure and Design;

• Global Management of Change; Strategy and Innovation; Knowledge Management; Leadership and the Knowledge Economy. Students must be able to:

• Understand strategic management in the global context;

• Apply management principles and tools based on best practice in analysing the global-, industry- and organisational-environments;

• Understand and apply the principles of ethical leadership and good corporate governance, based on King IV;

• Understand and apply Strategic Leadership principles and best practice in the global context;

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• Understand and apply principles and practices of Innovation and Knowledge Management in the Knowledge Economy.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DVANCED DIPLOMA IN PROJECT MANAGEMENT SUBJECTS

Note: Admission requirements to register for the Advanced Diploma applies

ENTREPRENEURSHIP 4

Pre-requisite: None

Subject outline: The aim is to direct educational activities towards development of the learner within a social and economic environment linked to the project management industry. The learning outcomes for this subject will endeavour to develop the following competences: Working effectively with others as a Business Leader and or Entrepreneur. Developing plans and showing competence in influencing others to support plans intended to provide a broad understanding of the principles of the project accounting. Both theoretical and practical applications will be explored so that at the end of the module the student will have a sound understanding of the application of accounting principles in a project environment.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

OPERATIONAL RESEARCH 4

Pre-requisite: None

Subject outline: Operational Research 4 is the study of scientific approaches to decision-making. Through mathematical modelling, it seeks to design, improve and operate complex systems in the best possible way. The mathematical tools used for the solution of such models are either deterministic or stochastic, depending on the nature of the system modelled. In this subject, we focus on basic deterministic models and methods in Operations Research as well as stochastic models. Students will learn modelling and solution techniques for decision-making problems that are used today by many successful companies to help them save/earn millions of dollars during project execution. The module covers topics that include: linear programming, forecasting, quantitative modelling, and decision analysis and probability concepts.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PROJECT PROCUREMENT MANAGEMENT 4

Pre-requisite: None

Subject outline: Project Procurement Management includes the processes necessary to purchase or acquire products, services, or results needed from outside the project team. The organization can be either the buyer or seller of the products, services, or results of a project. Project Procurement Management includes the contract management and change control processes required to develop and administer contracts or purchase orders issued by authorized project team members.

Project Procurement Management also includes controlling any contract issued by an outside organization (the buyer) that is acquiring deliverables from the project from the performing organization (the seller), and administering contractual obligations placed on the project team by the contract. Furthermore, the subject delves into the financial,

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commercial and legal relationships between the parties involved in a project. Project Procurement Management is grounded on the premise that no one organization has all the available resources to undertake a project in its entirety. Either material must be procured, or labour, or professional services, or all three.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PROJECT ACCOUNTING 4

Pre-requisite: None

Subject outline: The subject will enable students to develop an advanced understanding of concepts, approaches and tools for planning, estimating, budgeting, financing, funding, managing, and controlling costs so that the project can be completed within the approved budget. Because project management impacts directly on the growth and advancement of most modern organisations, the elements of project accounting subject will essential also include sources of capital, financial structuring, financial modelling, accounting considerations, and tax considerations.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PROJECT MANAGEMENT PROCESS 4

Pre-requisite: None

Subject outline: This course focuses on a holistic approach to project management. The content deals with planning, scheduling, organizing, and controlling projects for example, product development, construction, information systems, new businesses, and special events. The course includes major topics of Strategy, Priorities, Organization and Project Tools. Primary class emphasis is on the project management process and tools. Project Management Process is an integrative subject that enables each project and product process to be appropriately aligned and connected with the other processes to facilitate coordination. Actions taken during one process typically affect that process and other related processes. Project management is the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements. This application of knowledge requires the effective management of the project management processes. This course will provide students the conceptual framework and practical tools to successfully implement a project. Specific topics included in the course will include managing project scope, understanding what is required organizationally to implement a project in a generic context, identifying and defining needed skills and knowledge and how to deal with changes to project scope, schedule or costs, project risk management and communication related to the project to both internal and external stakeholders. Students will also learn the importance of monitoring implementation delivery activities, and understand the importance of project audits and benchmarking throughout the life cycle of the project.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PROJECT QUALITY 4

Pre-requisite: None

Subject outline: Project Quality Management 4 looks at the process of identifying quality requirements and/or standards for the project and its deliverables, and documenting how the project will demonstrate compliance with relevant quality requirements. The subject provides guidance and direction to the learner with regards to how quality will be managed and validated throughout the project. Project Quality Management includes the processes and activities of the performing organization that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken. Project Quality Management uses policies and procedures to implement, within the project’s context, the organization’s quality management system and, as appropriate, it supports continuous process improvement activities as undertaken on behalf of the performing organization. Project Quality Management works to ensure that the project requirements, including product requirements, are met and validated.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF MANAG EMENT AN D PROJE CT MANAG EME N T

PROJECT RESOURCES 4

Pre-requisite: None

Subject outline: Provide an outlay of the various resources required by a project from its initiation to closure. The Subject also gives insights on the different tools, techniques and methods available to project teams in successfully procuring, storing, rationalising and utilising project resources. Broad focus on how the different resources are utilised in a project with the intention of meeting its set objectives. Project resources include, among others; project stakeholders, human resources, leadership, finances, time, materials, communication etc. The subject also provides an overview on what and how project resources are acquired and integrated with each other to produce a single product from a project. It also reflects on the interface between project resources and other aspects of the project such as project quality, project management processes

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RESEARCH METHODOLOGY 4

Pre-requisite: None

Subject outline: Research Methodology 4 provides the learner with the necessary background and skills to carry out research around project related problems. The subject seeks to prepare students for postgraduate study through the deepening of their knowledge and understanding of theories, methodologies and practices in specific academic disciplines and fields, as well as the development of the ability to formulate, undertake and resolve more complex theoretical and practice related problems and tasks through the selection and use of appropriate methods and techniques. The subject covers aspects such as identifying research topics and coming up with an appropriate problem statement. Techniques of coming up with a research proposal are covered. Different methods of investigation such as: questionnaires; personal interviews; focus groups; laboratory experiments; mathematical modeling; design techniques, amongst others are discussed. Sampling skills such as identifying sample size; population; experimental and control groups and prevention of bias are illustrated. The subject also prepares students for further studies at post-graduate level and teaches students essential report writing skills.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

Postgraduate Diploma Business Process Management

Note: Admission requirements to register for the Advanced Diploma applies

BUSINESS PROCESS MODELLING AND ANALYSIS 5

Pre-requisite: None

Subject outline: In order to have effective and efficient repeatable end-to-end processes, an organization must understand organizational processes, implement process modelling tools to represent existing processes and align process modelling techniques with process analyses. Business process modeling is critical to data governance, helping organizations understand their data assets in the context of where their data is and how it is used in various processes. This will allow them to drive data opportunities, like increasing revenue, and limit data risks, such as avoiding regulatory and compliance mistakes. The purpose of this subject is to give students the knowledge and skills required to accurately model existing business processes, investigate the different analysis methods of business processes and align appropriate process modelling techniques with process analyses by using process modelling tools

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF MANAG EMENT AN D PROJE CT MANAG EME N T

BUSINESS PROCESS PERFORMANCE MANAGEMENT 5

Pre-requisite: None

Subject outline: This subject focuses on the need for an integrated network of performance metrics spanning customer requirements and cash inflow to deliver the necessary information to appropriate stakeholders. It specifically focusses on Performance metrics for extended enterprise business processes to enable an end-end complete evaluation so as to improve performance, reshape operations, and adapt swiftly to new opportunities. Both business-oriented and technology-orientated metrics will be addressed.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

BUSINESS PROCESS TECHNOLOGY AND ARCHITECTURE 5

Pre-requisite: None

Subject outline: This subject focuses on how business process technology can be used effectively to support the modelling, analysis, design, implementation and execution of processes as well as the management decisions, business performance measures and administrative skills. It will address how a business architecture (business process content) is translated into an IT architecture (hardware and system software) – that is those components of an IT architecture relevant to Business Process Management (BPM) support.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

CAPSTONE PROJECT

Pre-requisite: None

Subject outline: This subject provides students with an opportunity to individualize their studies by allowing them to carry out a Work Integrated Learning (WIL) research-oriented Business Process Management capstone project addressing a research question or practical problem and will afford them an opportunity to integrate theory and practice through application in a real-world/workplace setting aimed at finding solutions to problems. Students will conduct a well-defined project with specific outcomes within a specifically defined project plan and prepare a well written project report.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ENTERPRISE PROCESS MANAGEMENT 5

Pre-requisite: None

Subject outline: The aim of this subject is to introduce the student to modern enterprise management principles based on Business Process orientation and seeks to develop the capability to understand and deal with complex systems and implement value driven BPM governance to ensure that BPM is well embedded within the strategic context of the organization.It furthermore seeks to increase awareness of managerial and strategic issues of implementing Business Process Management as an enterprise philosophy, the close link between business strategies and IT capabilities, and the related fundamental role of business processes. It sharpens the student’s ability to create a Process Enabled Enterprise geared towards customers, which requires a business process framework, formulated enterprise architecture, established working business intelligence, and a relationship between perpetual enhancement projects and fundamental business processes.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF MANAG EMENT AN D PROJE CT

MANAG EME N T

PROCESS MANAGEMENT DESIGN AND IMPLEMENTATION 5

Pre-requisite: None

Subject outline: This subject deals with topics that need to be considered when reengineering/ optimizing a process. Appropriate process modelling techniques are applied to the design of a renewed process. Current process design techniques, the simulation and testing of process design, as well as an understanding how to implement and manage change at the process level, are interrogated. It also examines the steps required to transform the approved process design into a set of documented, tested and operational sub-processes and workflows, and how to set up a sustainable process controlling system.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RESEARCH METHODS AND INTRODUCTION TO CAPSTONE PROJECT

Pre-requisite: None

Subject outline: As a professional, regardless of their context, students will be required to gather the best available evidence to make decisions, solve problems, establish best practice, as well as innovate and develop creative solutions. This subject will equip students with knowledge of the research skills and practices required in order to master these capabilities. It will support student’s research capacity development, their understanding of the research process and higher-order thinking related to the key concepts, principles, methodologies and skills relevant to research in the field of Business Process Management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

Post Graduate Diploma Project Management

Note: Admission requirements to register for the Advanced Diploma applies

AGILE PROJECT MANAGEMENT 5

Pre-requisite: None

Subject outline: This subject is aimed at developing the thinking skills and mental framework for effective project planning and execution. It combines development of a project plan into small bits - SCRUM, functional estimation of each scrum, organizational and data/resource views with underlying metrics, such as costs, cycle times and responsibilities, so as to establish a foundation for analysing value chains, activity-based costs, bottlenecks, critical paths and inefficiencies. During the analysis phase the focus will therefore be on optimizing time, maximizing quality, and minimizing cost. Students will discover the importance of concisely capturing process issues, methods of prioritization, and the value of impact analysis.

This module covers APM approaches, processes, and roles in project management. The module also covers when to use agile, the advantages and disadvantages, and the challenges of the agile approach when compared with traditional methods

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PROCUREMENT & CONTRACT MANAGEMENT 5

Pre-requisite: None

Subject outline: The success of Project Management requires value added to procurement and strategic negotiation and management of Contractual obligations with various stakeholders. This module focuses on contracts and procurement as well as aspects of labour law such as health, safety, and legal implications. Also covered are employment law, data protection, data privacy, and information assurance.Within the Project Management context of the 10 Knowledge Areas; Resources Management as well as Project Procurement are knowledge areas included in the subject. Within the South African context, we have very specific legislations impacting strongly on both of these areas. BBBEE Codes of Good Practice, Public and Private Tendering rules, the various Labour Laws and Basic Conditions of Employment, etc have far reaching consequences and project managers need to be aware of these consequences.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PROJECT FINANCING 5

Pre-requisite: None

Subject outline: The purpose of this subject is to give students the knowledge and skills required to accurately source, budget and control project costs by developing the thinking skills and mental framework for effective project cost management. It combines process/workflow, functional, organizational and data/resource views with underlying metrics, such as costs, project life lifecycle and responsibilities, so as to establish a foundation for analysing activity-based costs, bottlenecks, critical paths and inefficiencies. Students will discover the importance of concisely capturing scope, methods of prioritization, and the value of earned value analysis as reflected in the Project Management Body of Knowledge (PMBOK).

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PROJECT LEADERSHIP 5

Pre-requisite: None

Subject outline: The module covers the importance of ethical considerations in every aspect of a project’s operations and emphasizes how ethics are critical to the successful completion of most projects. Ethics is important to the well-being of the many stakeholders that encompass the project, including the performing organization itself, the project managers, employees, customers, suppliers, sponsors, and members of society impacted by the project’s operations.The module will enable learners to develop an advanced understanding of concepts, approaches and tools for planning, acquiring, developing, managing resources required for the completion of a project activity. Because projects involve people, there is always complexity and uncertainty that cannot be completely controlled, the elements of project resource module will essential also include managing stakeholders and communication.

DEP ART MEN T OF MANAG EMENT AN D PROJE CT MANAG EME N T

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PROJECT MANAGEMENT INFORMATION SYSTEMS 5

Pre-requisite: None

Subject outline: In this module, students learn to leverage various information management tools in depth. Students learn how IT systems can help with managing various aspects of project documentation and communications. In the context of today’s dynamic business environment; most tasks are now being executed using software and IT applications. To this end, this subject introduces students to the process of information discovery, capturing, sharing, and application utilizing the most current IT software. The subject will address how real projects are translated into IT architecture (hardware and system software). The learner will be equipped with the knowledge, skills, tools and techniques to leverage various information management tools to effectively support the modelling, analysis, design, implementation and execution of project tasks as well as of management decisions, project performance measures and administrative skills. The learner will gain competencies on how IT systems can help with managing various aspects of project documentation and communications

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PROJECT MANAGEMENT RESEARCH METHODS 5

Pre-requisite: None

This subject will equip students with knowledge of the research skills and practices required in order to master these capabilities. It will support student’s research capacity development, their understanding of the research process and higher-order thinking related to the key concepts, principles, methodologies and skills relevant to research in the field of Project Management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PROJECT AND PROGRAMME PROCESS 5

Pre-requisite: None

Subject outline: The corporate world uses operations and projects to fulfil strategic objectives. The scope and application of the project management field is broadening both academically and professionally. Beyond the engineering, construction and military where the profession originated, recent developments has witnessed its adoption in sectors such as education, retail, transport, mining, both in the public and private sector. Each sector customizes the project management tools and techniques to suit specific needs.

This subject is designed to equip students with the requisite knowledge, competencies and skills required to undertake projects from initiation to closure, and design and allocate projects into programmes using different project and programme management tools and techniques. It equips students with the knowledge and skills to be able to initiate, plan, execute, monitor, control, and terminate projects of all types and magnitude.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RESEARCH CAPSTONE PROJECT

Pre-requisite: None

Subject outline: This subject provides students with an opportunity to individualize their studies by allowing them to carry out a capstone project addressing a research question or practical problem. The capstone project will afford them an opportunity to integrate theory and practice through application in a real-world/workplace setting aimed at finding solutions to problems. Students will conduct a well-defined project with specific outcomes within a specifically defined project plan and prepare a well written project report as a final output of the subject.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF MARKETING

DEPARTMENT OFFICE-BEARERS

ACADEMIC STAFF

Please contact your academic department for information on pipeline qualifications and subjects

DIPLOMA IN MARKETING

CODE: D3MRKG

DIPLOMA IN MARKETING (EXTENDED CURRICULUM)

CODE: D3MRKX

DEP ART MEN T OF MARKETING

RESEARCH METHODOLOGY

Prerequisite:

None

Subject outline: The subject will take the form of a capstone project that is geared towards working professionals and will afford students an opportunity to integrate theory and practice through application in a real-world/workplace setting.

The capstone project will be research-oriented aimed at finding solutions to problems that can be implemented and used in practice. The primary purpose is to undertake advanced reflection and development by means of a systematic survey of current thinking, practice and research methods in the area of Marketing.

The subject has been developed based on the premise that students have no prior knowledge of the handling and execution of research projects. The course consists of two distinct modules, of which the first deals with the selection of research topics and secondary research gathering culminating in the presentation of a research project plan. The second module covers the collection of empirical/primary research data and the processing and analysis thereof.

Assessment: All assessments are compulsory. Research projects, presentations and summative assessments.

STRATEGIC BRAND MANAGEMENT

Prerequisite:

None

Subject outline:

This capstone subject will give students deeper insights into strategic brand management. Students will gain valuable skills by applying the strategic brand management process to real businesses. This entails clarifying what authentically and meaningfully differentiates the brand, focusing team members as brand ambassadors and aligning customer touchpoints throughout the customer journey.

Assessment: All assessments are compulsory. Assignments, research projects, presentations and summative assessments.

STRATEGIC DIGITAL MARKETING

Prerequisite:

None

Subject outline: Strategic Digital Marketing will assist students in the development of knowledge and skills, which are desirable in industry, and enable employees to make strategic decisions, which will make a contribution to organisations’ success in the interactive digital marketing environment. The subject will also facilitate the development and management of marketing strategies via the application of theoretical digital marketing principles, strategy, tactics and tools, which are appropriate for the digital marketplace.

Assessment: All assessments are compulsory. Assignments, projects, presentations and summative assessments.

STRATEGIC MARKETING MANAGEMENT

Pre-requisite:

None

Subject outline: Strategic Marketing Management aims to examine the business process implications for the effective implementation of a strategic marketing plan.

Strategic Marketing Management will look at how marketing will take the lead in developing and improving a customer-value centric approach in all business processes in the organization.

The subject will cover topics such as business processes related to marketing, processes aimed at aspects of strategic environmental scanning, strategic corporate knowledge, value-adding processes relevant to the marketing process and organizational development and co-operation.

Assessment: All assessments are compulsory. Assignments, projects, presentations and summative assessments.

MASTER OF MARKETING

DOCTOR OF COMMERCE IN MARKETING

DEP ART MEN T OF MARKETING

SUBJECTS: GUIDE TO TERMINOLOGY

Please contact your academic department for information on pipeline qualifications and subjects

CO-REQUISITE: A co-requisite subject is one for which a student must be registered together (i.e. concurrently) with another specified subject.

PRE-REQUISITE: A pre-requisite subject is one which a student must have passed in order to gain admission to another subject. For example, Management 1 is a pre-requisite for Management 2.

DIPLOMA SUBJECTS

ACCOUNTING FOR MARKETERS

Pre-requisite:

Subject outline: The business environment in which accounting operates, basic accounting terminology, basic transactions in the accounting equation format, basic and enhanced financial statements, financial analyses, the perpetual inventory system, value-added tax, cost volume profit analyses and budgets and marketing in a credit crunch.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

BUSINESS COMPUTER APPLICATIONS

Pre-requisite:

Subject outline: In this subject, you will be introduced to several computer concepts and environments, which include the following: Computer and Managing Files (Windows 10); Information and Communication (Email and Internet); Basic Concepts of Information Technology (Theory); Word Processing (Microsoft Word 2016) ; Presentation (Microsoft PowerPoint 2016) Spreadsheets (Excel 2016) ; Database (Access 2016) As well as the integration of multiple office applications and web design.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

COMMUNICATION 1

Pre-requisite:

Subject outline: The subject Communication will help students to develop communication skills, which are required for effective interactions in the workplace and society. It will provide students with the knowledge and skills to develop confidence, smartness and outward skills. It will develop students’ ability to think critically, make decisions and take action. It will equip students with literacy skills such as the importance of reading, academic writing skills, information literacy skills, listening and oral presentations. It will develop students’ language competence. Lastly, it will broaden students’ understanding of diversity and how to manage it. The main outcome of this subject is to display competence in written and oral communication and to respond effectively to cultural differences.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF MARKETING

ECONOMICS

Pre-requisite:

Subject outline: Pre-requisite: Subject outline:

Micro-Economics

Introduction to Economics: The economic problem and concepts of scarcity, choice & opportunity cost.

Consumer choice: utility

Demand and Supply

Elasticity

Theory of the firm

Market structures: Perfect competition market structures & Imperfect competition market structures.

Macro-Economics

National income Accounting

Monetary sector: Money and banking

Public sector economics

International economics

Current economic issues: inflation, unemployment, economic development, business cycles

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

Comment: Subject presented by the Unit for Applied Economics

MARKETING 1

Pre-requisite:

Subject outline: Introduction to marketing, the marketing environment, an overview of consumer behaviour, the competitive environment, the value of marketing information, segmentation and targeting, product positioning, product strategy, distribution strategy, pricing strategy, integrated marketing communication strategies, marketing planning strategies, and services marketing.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PERSONAL SELLING

Pre-requisite:

Subject outline: Personal development plan, ethical and legal aspects of selling, prospecting and social media, the approach and cultural diversity, time management and group dynamics, negotiation and conflict management, stress management, customer service, and personal selling in practice.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

QUANTITATIVE LITERACY FOR STATISTICS 1

Pre-requisite:

Subject outline: Introduction to the world of numbers, basic numerical literacy without technology, calculator literacy – the understanding of the use of calculators, financial literacy – the understanding of the time value of money, graphical literacy – the understanding of graphs with the emphasis on constructing them and interpreting them, Microsoft excel literacy – the ability to use Microsoft Excel for all of the above units.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF MARKETING 121

CONSUMER BEHAVIOUR

Pre-requisite:

Subject outline: Introduction to consumer behaviour and the consumer decision-making process, consumer motivation, personality, lifestyles and the self, consumer perception, consumer learning, consumer attitude formation and change, consumer behaviour research, consumers in their social and cultural settings, groups and family, decision-making, social class, culture, subculture, consumer communication; customer service and relationship marketing, diffusion of innovation; ethics and social responsibility.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

INTEGRATED MARKETING COMMUNICATION 2

Pre-requisite:

Subject outline: This subject provides students with an overview of marketing communications and the industry. Topics that will be covered include: marketing communications agencies, campaigns and budgets; creative strategy and execution; media planning and the marketing communications mix (advertising, personal selling, shopper marketing, public relations, sales promotions, digital marketing and direct marketing)

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PRINCIPLES OF MANAGEMENT AND LAW

Pre-requisite:

Subject outline: The subject is designed to provide students with an overview of the major functions of management and an understanding of the legal principles interfacing with these functions as it specifically applies in the Marketing sector. The emphasis is on the key functions of Management namely planning, organising, controlling, leading, and communicating and the legal principles impacting on these key functions of Management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

MARKETING 2

Pre-requisite: Marketing 1

Subject outline: Two specialist marketing areas are covered: brand planning and e-Marketing.

Brand planning

Brand management overview, brand terminology, brand constructs, purpose of branding goods, conditions favourable to branding, brand familiarity, characteristics of a good brand name, protection of brand names and trademarks, develop, implement and evaluate a brand marketing mix

e-Marketing

Internet marketing and Internet marketing strategy, analyse a website and its design and offer recommendations, critically analyse an email marketing campaign and customer relationship management process and offer recommendations, suggest a strategy to drive online traffic, critically analyse a social media marketing strategy and offer recommendations.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

STATISTICAL ANALYSIS 2

Pre-requisite: Quantitative Literacy for Statistics 1

Subject outline: Introduction to descriptive and inferential statistics, data collection methods, description of gathered data, presentation of data, presentation of data graphically and numerically through averages, quantities, spreads, shapes and relationships, describing the target population through averages, proportions and variances.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP

MARKETING 3

Pre-requisite: Marketing 2

Subject outline:

This subject aims to develop the skills necessary to build brands by exploring strategic marketing principles and their pivotal role in business success. You'll learn to identify sustainable competitive advantages, utilise analytical frameworks and metrics, develop competitive market strategies, and assess the global expansion landscape. Moreover, you'll gain insights into leveraging business strategies, selecting, implementing, and evaluating approaches.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

MARKET RESEARCH 3

Pre-requisite: Statistical Analysis 2

Subject outline: The role of marketing research in marketing research decisions, ethics in marketing research, marketing research process, data preparation and analysis and presenting the research report.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

SALES AND PROJECT MANAGEMENT

Pre-requisite:

Subject outline: Introduction to the field of sales force management, strategic sales force management, sales force planning, recruitment selection and training, sales force quotas and expenses, sales force leadership characteristics and styles, qualitative and quantitative sales forecast techniques, processes and budgeting, sales territories, territory design and the assignment of salespeople to territories, sales force evaluation and appraisal and the ethical and legal responsibilities of a sales manager, definition of project management, scope management, project breakdown structures, critical path analysis, project scheduling and time management, project management techniques, project evaluation and control.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ADVANCED DIPLOMA SUBJECTS

Note: Admission requirements to register for the Advanced Diploma applies

APPLIED INTEGRATED MARKETING COMMUNICATION

Pre-requisite: None

Subject outline: The Applied Integrated Marketing Communications (IMC) subject seeks to equip students with an understanding of the components of an IMC strategic plan. Students would be able to manage the communications research process; formulate and assess IMC objectives and strategies; and develop an IMC strategic plan.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

BRAND MANAGEMENT

Pre-requisite:

None

Subject outline: This subject covers the brand strategy, planning, execution, and measurement, to build band equity that can lead to customer acquisition and retention. On completion of the subject the student must be able to illustrate insight and understanding into the strategic implications of brand management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

GLOBAL MARKETING

Pre-requisite:

None

Subject outline: This subject focusses on developing, planning and choosing metrics to evaluate an international marketing strategy. By learning about both theory and international business practices, the student should obtain a good conceptual understanding of the field of international marketing.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

MANAGEMENT AND FINANCE FOR MARKETING

Pre-requisite:

None

Subject outline: This subject provides the learner with a framework within which management and advanced financial management and managerial finance processes can be understood and applied to different industries and in different environments. To be able to reach this goal, the learner will be introduced to the theory of management, financial management and managerial finance techniques, to enable learners to develop an appreciation of the role of management and finance in the success of the marketing function through effective management of people, resources and the organisation as a whole.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

MARKETING 4

Pre-requisite:

None

Subject outline: This subject is designed to equip students with the theoretical knowledge and skills to be able to critically analyse successful small to medium enterprises (SMEs). The analysis will identify how internal and external environmental factors impact business operations and the extent to which marketing theory is responsible for the success of organisation, so that students can apply marketing principles while developing a strategic marketing recommendation Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

MARKETING INFORMATION AND ANALYTICS

Pre-requisite:

None

Subject outline: This subject is geared to qualify and equip students with the knowledge and skills to enable students to strategically plan, execute, and report on academic and industry marketing research projects. In addition, students will be empowered with the necessary basic data analytics skills to be used in corporate commercial analytics.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF OPERATIONS MANAGEMENT

DEPARTMENT OFFICE-BEARERS

Head of Department (Acting) Mr RP Rispel 021 959 6662

Departmental Secretary Ms N Osman 021 959 4310

ACADEMIC STAFF

Lecturer Mr J Mathabatha Masters in Operations Management

Lecturer Mr R Rispel MCom Management

Lecturer Mr L Nguenang MTech Quality

Lecturer Ms X Baloyi Master's in operations management

Lecturer (Contract) Mr JCB Kabala BTech Quality

WIL Coordinator Ms V Maku BTech Marketing

959 6662

021 959 8722 Nguenangl@cput.ac.za

021 959 6641 Baloyix@cput.ac.za

021 959 6641 Kabalajc@cput.ac.za

021 959 6660 Makuv@cput.ac.za

Bld, 1stFlr, Room 1.97

Mechanical Engineering Bld, 1stFlr, Room 1.97

DEP ART MEN T OF OPERATIONS MANAGEMENT

DIPLOMA IN OPERATIONS MANAGEMENT

DEP

SUBJECTS: GUIDE TO TERMINOLOGY

Please contact your academic department for information on pipeline qualifications and subjects

CO-REQUISITE: A co-requisite subject is one for which a student must be registered together (i.e. concurrently) with another specified subject.

PRE-REQUISITE: A pre-requisite subject is one which a student must have passed in order to gain admission to another subject. For example, Management 1 is a pre-requisite for Management 2.

DIPLOMA SUBJECTS

BUSINESS COMPUTER APPLICATIONS

Pre-requisite:

Subject outline: In this subject, you will be introduced to several computer concepts and environments, which include the following: Computer and Managing Files (Windows 10); Information and Communication (Email and Internet); Basic Concepts of Information Technology (Theory); Word Processing (Microsoft Word 2016) ; Presentation (Microsoft PowerPoint 2016) ; Spreadsheets (Excel 2016) ; Database (Access 2016) As well as the integration of multiple office applications.

Assessment: Assessment: All Assessments are compulsory. Assignments; Practical tests; Portfolio of evidence.

COMMUNICATION SKILLS

Pre-requisite:

Subject outline: To:

• be able to organise and manage their time and activities responsibly and effectively by

• regular class attendance, submitting assignments on time, and planning a weekly work schedule;

• show competence in English language skills, as well as effective communication by means of presentations, written correspondence, tests and assignments;

• show critical and creative thinking when identifying and solving problems in case studies, including multiculturalism and interpersonal communication;

• work effectively with others as a member of a group or team with group assignments;

• collect, analyse, organise and critically evaluate information;

• use technology effectively;

• demonstrate an understanding of the world as a set of related systems by recognising that

• problem-solving does not exist in isolation; and

• show mastery of meeting procedure.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF OPERAT IONS MA NAG EMENT

OPERATIONS MANAGEMENT 1

Pre-requisite:

Subject outline: To equip students with knowledge and understanding of operations management techniques and principles which include productivity calculations, facility layout, forecasting and short-term scheduling. In this unit of Operations Management the aim is to contribute to the level of competence expected from an operations manager. On completion of the course students should be able to define, describe, explain and discuss the relevant matter and be able to:

• Do productivity calculations

• Use the seven tools of TQM

• Design process control charts

• Apply forecasting methods

• Use the EOQ and POQ models; compute reorder points

• Apply appropriate short-term scheduling techniques

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

OPERATIONS MANAGEMENT TECHNIQUES 1

Pre-requisite:

Subject outline: Introduction to statistics; Descriptive statistics; Probability; Discrete probability distributions; Normal probability distributions; Confidence intervals; Hypothesis testing with one sample; Hypothesis testing with two samples; Correlation and regression; Chi-square tests; Nonparametric tests.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ORGANISATIONAL EFFECTIVENESS 1

Pre-requisite:

Subject outline: To equip students with knowledge and understanding of Work Study techniques and related aspects which includes method study, time study, productivity, human factors, working conditions, environment, ergonomics and jigs & fixtures; Method study, using the correct techniques to effect and make improvements in productivity as per International Labour Office (ILO) procedures and standards; Time study to determine the standard time for a job.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

COSTING AND FINANCIAL MANAGEMENT

Pre-requisite:

Subject outline: The primary objective of this course is to provide the learner with insight into the operational principles of sound Costing decision making and to equip the learner with the required basic knowledge & skills so that costing issues, techniques (tools) and theories can be applied where required on successful completion of this subject, the learner will be able to:

• Prepare the Operations Management learners with the basic understanding of the Costing aspects of business;

• Equip the engineers with the basic tools to enable them to develop a well-designed, logical costing &budgeting schedule;

• To develop a logical thinking and a systematic approach to problem solving.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

LABOUR LAW

Pre-requisite:

Subject outline: On successful completion of this subject, the learner will be able to:

DEP ART MEN T OF OPERAT IONS MA NAG EMENT

• Understand the basic concepts of labour laws that govern the relationship between the employer, employee and trade union: Labour Relations Act; Basic Conditions of Employment; Unemployment Insurance Act; Occupational Health and Safety Act; Labour Relations Act and Code of Conduct with regards to HIV and Sexual Harassment in the workplace.

• Analyse the basic concepts of personnel management that forms a critical part of management within the:

• organisation: Use of effective personnel management through practical examples and general case studies;

• Demonstrate different management styles through practical examples and case studies; Understanding the management of a diversified work force and addressing general personnel management aspects.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

OPERATIONS MANAGEMENT 2

Pre-requisite: Operations Management 1

Subject outline: To equip students with knowledge and understanding of operations management techniques and principles which include project management, product, service, and process design, inventory management, Location, layout and flow, just-in-time and lean systems, and the theory of constraints. On completion of the course students should be able to define, describe, explain and discuss the relevant matter and be able to:

• Schedule and manage projects

• Product, service, and process design,

• Manage deterministic and probabilistic inventory management models

• Locate, design layout and flow for operations

• Build a lean organisation by identifying and eliminating waste from the customer’s viewpoint

• Apply the Theory of Constraints to identify and treat any constraints in a business

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ORGANISATIONAL EFFECTIVENESS 2

Pre-requisite: Organisational Effectiveness 1

Subject outline: To equip students with knowledge and understanding of work study techniques and related aspects which includes method study, work measurement, ergonomics and value analysis. On completion of the course students should be able to define, describe and discuss the relevant matter and have the ability to carry out the following:

• Conduct a method/time study, using the correct technique to determine a standard time for a job.

• Conduct work sampling exercises.

• Apply ergonomic principles in work methods design.

• Apply value analysis principles in product design.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

QUALITY AND MAINTENANCE MANAGEMENT

Pre-requisite: Operations Management Techniques 1

Subject outline: To equip students with knowledge and understanding of Quality and Maintenance Management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF OPERAT IONS MA NAG EMENT

OPERATIONS MANAGEMENT 3

Pre-requisite: Business Computer Applications, Communication Skills, Organisational Effectiveness 1, Operations Management Techniques 1, Operations Management 1, Costing and Financial Management, Labour Law, Organisational Effectiveness 2, Operations Management 2, Quality and Maintenance Management

Subject outline: To equip students with knowledge and understanding of Operations Management. On completion of the course the students should be able to define, describe and discuss the relevant matter and have the ability to understand the ten decision areas of Operations Management: Design of goods and services; Managing quality; Process and capacity design; Location strategy; Layout strategy; Human resources and job design; Supply-chain management; Inventory, MRP, ERP and JIT; Intermediate and short term planning; Maintenance

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

OPERATIONS MANAGEMENT TECHNIQUES 2

Subject outline: To equip students with knowledge and understanding of statistical techniques and principles which include Transportation and Assignment Models, Simulation, Markov Analysis, Game Theory, Linear Programming, Network Models, Waiting Lines and Queuing Theory Models, Decision Trees and Dynamic Programming. On completion of the course students should be able to define, describe, explain and discuss the relevant matter and be able to:

• Apply Transportation and Assignment Models to solve special LP problems

• Use Simulation to solve a wide variety of problems

• Apply Markov Analysis to determine future states and compute long-term or steady-state conditions

• Apply Game Theory to formulate two-person, zero-sum games and determine the value of the games

• Solve Linear Programming problems graphically and with Excel spreadsheets

• Model a wide variety of medium to large Linear Programming problems

• Solve Linear Programming problems with simplex tableaus

• Solve network models using the minimal-spanning tree, maximal-flow and shortest-route techniques

• Analyse a variety of operating characteristics of Waiting Lines

• Construct Decision Trees and use them to determine best course of action

• Set up and solve Dynamic Programming problems

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ORGANISATIONAL EFFECTIVENESS 3

Subject outline: To equip students with knowledge and understanding of engineering work which includes Management Information Systems (MIS) analysis and design, and performance improvement programmes. On completion of the course students should be able to define, describe and discuss the relevant matter and have the ability to: Analyse, design and implement information systems; Design and implement measurement and improvement programmes.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

OPERATIONS PRACTICE 3

Subject outline: Job Hunting

• Self-Awareness

• Positioning/Branding Communication

• Effective Team Work Problem Solving

• Identification of problems

• Identification of solutions Conflict Management

• Conflict Resolution

• Listening Skills Time Management

• Prioritising tasks into the degree of urgency and importance

• Managing workload Presentation Skills

• Mastering a topic

• Confidence

• Persuasion

• Public Speaking Meeting Procedures

• Communication

• Time Management

• Responsibility Rights and Responsibilities

• Self-Awareness

• Professionalism

• Communication Employability Improvement Program Workshop

• Theoretical reflection

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments. Students are required to be placed at an organisation that has operations for a 6 months period

ADVANCED DIPLOMA SUBJECTS

Note: Admission requirements to register for the Advanced Diploma applies

MARKETING MANAGEMENT

Pre-requisite:

Pre-requisite: The entry requirements for the Advanced Diploma in Operations Management are a relevant three-year NQF Level 6 qualification or equivalent. A minimum of 60% as an average for the combined third-year modules is required.

Subject outline: Superior marketing strategies are essential for business success as the world’s economies continue to change. The market and the customers that comprise the market are the starting point in marketing strategy formulation. The key challenges include: (1) developing a shared vision throughout the organization about the market and how it is likely to change in the future; (2) identifying opportunities for delivering superior value to customers; (3) positioning the organization and its brands in the market place to obtain the best match between distinctive competencies and value opportunities; (4) recognizing the potential benefits of partnering with customers, suppliers, distribution channel members, internal functions, and even competitors; and, (5) adapting the design of the organization to implement and manage strategy. Emphasis is placed upon market definition and analysis, segmentation, competitor analysis, targeting, and the strategic decisions involved in developing the marketing program. The module also focuses on global perspectives and the impact of the Internet, as well as highlighting the ethical dilemmas confronted by executives.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

OPERATIONS MANAGEMENT 4

Pre-requisite: Pre-requisite: The entry requirements for the Advanced Diploma in Operations Management are a relevant three-year NQF Level 6 qualification or equivalent. A minimum of 60% as an average for the combined third-year modules is required.

Subject outline: Operations management (OM) plays an important role for production and supply chain as the world’s economic continues to change. OM strategies need to be implemented for success of organizations within their supply chain.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

OPERATIONS MANAGEMENT TECHNIQUES 4

Subject outline: This course empowers the students with theory and practice of the scientific approach to decision making when solving business problems. Several methods and strategies are introduced in applying mathematical tools to solve production and operation problems quantitatively. The determination of the most efficient use of limited resources in maximizing some measure of benefits could be solved using the graphical method or algebraic method. Determining the most profitable distribution pattern for transporting products from factories to markets, and determining the best way to assign a number of objects to a number of other objects are other major problems handled in this course.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF OPERAT IONS MA NAG EMENT 135

RESEARCH SKILLS AND TECHNIQUES

Pre-requisite:

Subject outline: This subject is designed to allow students to gain the basic research skills and techniques to develop their capacity for moving to the Postgraduate Diploma level in the business and management sciences. Students will receive extensive exercises on research training alongside tutorials and lectures designed to give students a strong theoretical background. Research skills and analytical techniques will be taught in context of the skills of scientific enquiry and problem-solving to engage students in the framework for successful operation within a research environment.

In addition, this subject will provide students with an appropriate level background to academic research using principles underpinned by research methodology. With success of the subject, the research students will be able to conduct their own research to find answers to specific research problems and formulate research proposals in operations management and quality related field. This will build up students with necessary skills and knowledge to state the problem to be investigated and formulate hypotheses, specific research design based on the outcome of the literature review. Furthermore, it will ensure that research students have investigated all factors that may influence the sampling method, techniques to analysis, collection of data and validity of conclusions. During the study period of this subject, the students will be required to apply their research skills to recognise research problems, conduct critical thinking and knowing current work in field, apply research methods, critical reviewing, and documenting and reporting. Upon completion of this subject, students should be able to:

1. Demonstrate confidence in use of basic research skills and techniques applicable to business and management sciences.

2. Explain the basis of the scientific method from building a hypothesis, to the importance of testing scientific ideas through research methods and the need in management sciences to gain solid proof for a hypothesis.

3. Independently develop a basic approach to a research task and select appropriate techniques for measurement and data collection, comprehending the advantages and limitations of different techniques of data collection and measurement.

4. Apply scientific concepts on controls, replication, reductionist and expansionist approaches, sources of error and error minimisation, and the application of research ethics and integrity to scientific data collection and analysis.

5. Critically analyse and organise research data and methodology, applying appropriate research methods to study design, collection of data and data analysis.

6. Work effectively in a collaborative environment as part of a team in a group or class setting to address a scientific question.

Prescribed textbook:

Sekaran, U., & Bougie, R. 2016. Research methods for business: A skill building approach. John Wiley & Sons.

Assessment strategy

An average mark of 50% is required to pass each module. This mark is calculated as follows:

Type

Assessment One Knowledge assessment tasks

Assessment Two Research design task

Assessment Three Practical case study

Assessment Four Final research report

Provide details on formative and summative assessment

The Faculty practices a continuous assessment approach to evaluating student learning. This includes an ongoing process that evaluates and gives feedback on student learning in a subject, through regular assessment, both formative and summative, building towards a final integrated summative assessment that assesses the learning holistically. Assessors should vary the types of assessment tasks across a subject and programme.

Different approaches, such as problem-based or case-based assessments are used, depending on what is deemed to be most appropriate for the specific course. It is in keeping with the overall approach adopted by the Faculty of Business & Management Sciences.

Provide details on assessment methods & techniques

Continuous evaluation, with written tests, demonstration of practical ability through practical tests and practical reports, report writing and presentations. Other factors such as student’s behavior (e.g. attendance and attentiveness in class), attitude towards studies and emotional development are also considered. A stronger emphasis on integrated projects is also placed so as to use all the learning gained from earlier in the qualification.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

SUPPLY CHAIN MANAGEMENT

Subject outline: Subject outline: The purpose of the Advanced Diploma Operations is to provide both theoretical knowledge and practical skills in the field of Supply chain Management to prospective students who are currently middle managers, or aspire towards middle management, so that they can apply the principles of Operations Management in their working environment.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PROJECT MANAGEMENT

Subject outline: The purpose of the Advanced Diploma Operations is to provide both theoretical knowledge and practical skills in the field of Project Management to prospective students who are currently middle managers, or aspire towards middle management, so that they can apply the principles of Project Management in their working environment.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

POST GRADUATE DIPLOMA SUBJECTS

Note: Admission requirements to register for the Post Graduate Diploma applies

Research Methodology (RMD587S)

Pre-Requisite: None

Subject Outline: The subject is designed to provide students with an in-depth knowledge of research methods in line with the subject area of Supply Chain Management as a pathway to a higher degree by research. The research topic and proposal will be through a supported process of supervisor/lecturer input as students will identify a research focus area that is pertinent to the field of supply chain management. By developing a comprehensive understanding of each of the stages within the research process, students will be able to compose a coherent and punctilious research report. The research report/project provides students with extensive research knowledge that contributes to achieving research experience which provides a pathway to further enhance their research abilities.

Assessments: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and summative assessments

Enterprise Resource Planning (ERP 580S)

Pre-Requisite: None

Subject Outline: Enterprise resource planning (ERP580S) aims to equip students with the concepts of ERP systems and their function within a business. It outlines the fundamental ideas behind integrated information systems and discusses why organisations should invest in them. A discussion forum on various business situations in which ERP concepts might be used will also be provided by the course. There will also be a general discussion on business intelligence (BI) and analytics in the context of ERP. Students will also be exposed to ERP software such as SAP S/4HANA and to important MS Excel functions that can be used to transform a simple system that is able to perform basic ERP functions.

Assessments: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and summative assessments

Strategic Management (SMN580S)

Pre-Requisite: None

Subject Outline: The subject content aims to prepare students by providing foundational knowledge and understanding of theories relating to strategic management, practices in the field of operations management. The purpose of the strategic management module is to provide the learner with a holistic picture of strategic management and the processes relating thereto. By understanding the strategic management process and the importance of strategic management, the learner will be able to formulate, implement and control a variety of organisational strategies ranging from generic, grand, functional and sub-functional strategies. Furthermore, the module on strategic management will assist learners to develop suitable strategies for implementing strategies to achieve sustainable operational and supply chain improvements.

Assessments: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and summative assessments

Project Management (PJM580S)

PreRequisite: None

Subject Outline: The subject content aims to prepare students by providing foundational knowledge and understanding of theories and application relating to Project management, practices in the field of Business Administration. The purpose of the project management module is to provide the learner with a holistic picture of project management and the processes relating thereto. By understanding the strategic aspects of the Project management process and the importance thereof, the learner will be able to formulate, implement and control a variety of organisational strategies ranging from defining, measuring, analysing, improving, and controlling of processes to ensure a successful execution of a business project. Furthermore, the module on project management will assist learners to develop suitable strategies for implementing sustainable projects to achieve profitable operational and supply chain improvements.

Assessments: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and summative assessments

DEP

Pre-Requisite: None

Subject Outline: The subject content aims to prepare students by providing foundational knowledge and understanding of the theories relating to managing the value chain practices in the field of Business Administration. The purpose of Managing the Value Chain module is to provide the learner with a holistic picture of the entire Supply Chain with all its stakeholders and the processes relating thereto. By understanding the management of the value chain and the importance of its processes, the learner will be able to formulate, implement and control a variety of organisational systems ranging from planning, forecasting, demand vs supply strategies. Furthermore, the module will assist learners to develop knowledge and understanding when implementing supply chain strategies to achieve sustainable operational and supply chain improvements.

Assessments: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and summative assessments

DEPARTMENT OFFICE-BEARERS

ACADEMIC STAFF

Lecturer Ms SA Botes

NHD Post School Education (NHDPSE) (CPUT), Diploma in Information Technology (DIPINF) (CPUT), ND Secretarial Office Administration (NDSOAD) (CPUT)

Lecturer Mr A Cornelius MTech Public Man (CPUT) BTech Public Man (CPUT) ND Public Man (CPUT)

Lecturer Ms P Erfort

Lecturer Advocate Y Nanabhay

Lecturer Dr L Siegelaar

MA (English Lit) (UWC) BA Hon (English Lit) BA Hon (Psychology), BA

MTech Public Man (CPUT) BA Law, LLB (WITS) Advocate of High Court South Africa

Doctor of Public Admin (CPUT) Master of Public Admin (US)

Lecturer Mrs AN Whitaker M Admin (UWC) B Admin Hons (UWC) B Admin (UWC)

ECP Lecturer (Contract) Dr Y Mhlomi

ECP Lecturer (Contract)

Work Integrated Learning Education Coordinator

Mr R Schultz

Doctor of Social Science (Communication) (2023) (UFH) Master of Communication Science (UFH), B Honours Communication (UFH), Bachelor of Communication (UFH)

Master of Public Administration (CPUT), BTech Public Man (CPUT), ND Local Govt Finance (UNISA), ND Cost Acc (CPUT)

Mrs VR Viviers ND Public Management (CPUT)

Please contact your academic department for information on pipeline qualifications and subjects

MASTER OF PUBLIC ADMINISTRATION

DOCTOR OF PUBLIC ADMINISTRATION

DEP ART MEN T OF PUBLIC ADMI NIST RA T ION AND

SUBJECTS: GUIDE TO TERMINOLOGY

Please contact your academic department for information on pipeline qualifications and subjects

CO-REQUISITE: A co-requisite subject is one for which a student must be registered together (i.e. concurrently) with another specified subject.

PRE-REQUISITE: A pre-requisite subject is one which a student must have passed in order to gain admission to another subject. For example, Management 1 is a pre-requisite for Management 2.

DIPLOMA SUBJECTS

BUSINESS COMPUTER APPLICATIONS 1

Pre-requisite:

Subject outline: In this subject, you will be introduced to several computer concepts and environments, which include the following: Computer and Managing Files (Windows); Information and Communication (Email and Internet); Basic Concepts of Information Technology (Theory); Word Processing (Microsoft Word); Presentation (Microsoft PowerPoint); Spreadsheets (Excel); Database (Access). As well as the integration of multiple office applications.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

BUSINESS COMPUTER APPLICATIONS 2

Pre-requisite: Business Computer Applications 1

Subject outline: Business Computer Applications 2 includes important software applications necessary to successfully market products. It aims to equip students to use information technology to provide information to stakeholders and to market the services of the institution to internal and external clients to ensure awareness of services. In these subject students are introduced to intermediate and advanced features of important software applications necessary to market products successfully. It includes intermediate and advanced word processing, Excel, Access, Publisher and PowerPoint features. It teaches students how to use information and communication technology to disseminate information to stakeholders with a view to optimal service delivery.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

BUSINESS COMPUTER APPLICATIONS 3

Pre-requisite: Business Computer Applications 2

Subject outline: This subject deals with information which is a crucial component of the activities within government departments and is required to make decisions and formulate policy. Information is organised in Management of Information Systems and Information and Communication within government departments. This module will enable students to assimilate and disseminate information for managerial and administrative purposes and effectively select and utilise information systems for service delivery. It aims to introduce students to information systems and will inform students on how organisations use various types of information systems. Students will also be introduced to an Information System used in the Public Sector.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP

COMMUNICATION 1

Pre-requisite:

Subject outline: Communication is an integral part of any workplace. This subject will introduce students to the many facets of communication existing in the workplace and to ensure that students have a solid understanding of the theoretical processes involved in the communication process. Students will be introduced to not only the conventions of the workplace, but also academic conventions. The focus at this level will be on: the theory of communication, the impact of culture on communication in the workplace, communication within organisations, communication in a meeting context and presentation skills. Students will learn the conventions of writing for the workplace such as business correspondence, as well as the conventions of academic reading and writing.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

COMMUNICATION 2

Pre-requisite: Communication 1

Subject outline: The subject is aimed at equipping students to communicate effectively in the workplace. The knowledge gained in this subject will enable students to develop communication skills that will assist them to communicate and interact with small groups or co-workers in organisations in an effective manner. The subject introduces students to understanding conflict in the workplace, as well as conflict resolution and strategies. Students will gain insight to understanding cultural diversity in the workplace and the impact of cultural diversity on communication. The subject encourages students to read and think critically and to apply the conventions of academic writing. Students will improve their presentation skills as these are imperative in the workplace.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

COMMUNICATION 3

Pre-requisite: Communication 2

Subject outline: The subject will provide students with an understanding of their role as communicators in the workplace and also the broader society. Students will learn about the principles of democracy and how these apply not only to society, but to the workplace as well. Students will gain an understanding of these principles and how these can be applied to their daily interaction with colleagues and individuals in the workplace. Various skills will be developed in the subject such as: meeting procedures, research and report writing skills and presentation skills. The subject encourages students to read, think and write critically and to apply the conventions of academic writing.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FUNDAMENTALS OF RESEARCH 2

Pre-requisite:

Subject outline: The module focuses on the process of research design, the main outcome being to achieve an understanding of all research elements including topic selection, research design, problem definition, literature review and the research proposal.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF PUBLIC ADMI NIST RA

ION AND GOVERNA NC E

FUNDAMENTALS OF RESEARCH 3

Pre-requisite: Fundamentals of Research 2

Subject outline: Knowing how to conduct research is an important skill required of all administrators and managers in public and nonprofit organisations. Research involves collecting, processing, analysing, and interpreting data, then intelligently and cogently communicating the results of the analysis in a report that describes what was discovered from the research. Knowing how to interpret and evaluate research that has been conducted by academics, administrators, or contract research organisations is equally important. To learn the skills needed to conduct and evaluate research, students of public administration should participate in one or more courses in research methodology. Designing and conducting a research project is usually a requirement in those types of courses. This module will help students and practicing public and non-profit organisation managers successfully complete at least a research proposal. It is organised around a discussion of both quantitative and qualitative research strategies, as well as some studies that combine elements of both approaches. There is no magic to the activity of research; at its most fundamental stage, all it takes is the ability to ask questions and record and interpret answers.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

GOVERNANCE AND POLITICS 2

Pre-requisite: Orientation to Government Studies 1

Subject outline: The New Public Management and Governance issues have informed the South Africa, public sector transformation. South Africa's emerging economy needs democratic, transparent, accountable, developmental, responsive, consultative, participatory, efficient, rule-based and ethical governance. This module will expose you to policy analysis and development; project management, ethics and governance. Public participation and the governance associated with public institutions. Public service delivery and public sector marketing.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

GOVERNANCE AND POLITICS 3

Pre-requisite: Governance and Politics 2

Subject outline: The South African public sector has been transformed to meet the requirements of New Public Management and Governance issues. Governance is understood as the manner in which the state apparatus is constituted and how it executes its mandate and its relationship to the society and communities. Governance includes other stake holders which are not government, but have interest in the development of the society within a state and in cross-boundary states. Some participants/ constituencies in governance may include public agencies, private sector, civil society, nongovernmental organisations and community organisations, cooperate agencies and inter-state organisations. This module will expose you to public policy formulation and analysis, programme management, good governance and ethics, intersectoral collaboration and disaster management, public participation and community development and public development management (IDP’s).

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

INTRODUCTION TO PUBLIC LAW

Pre-requisite:

Subject outline: This subject provides an introduction to the South African law, its classification, the legal system and to the Constitution of the South Africa Act 108 of 1996, as amended. An introduction to the Interpretation of Statues. It exposes students to the values underlying public administration, the nature of the various structures and spheres of government and the fundamental rights entrenched in the Constitution for application in a range of contexts. The Chapter 9 Institutions as provided for in the Constitution.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF PUBLIC ADMI NIST RA T ION AND GOVERNA NC E

ORIENTATION TO GOVERNMENT STUDIES 1

Pre-requisite:

Subject outline: The purpose of this module is to provide an overview of Governance in areas of the South African Government structure, the context of Governance, processes, politics and democracy. South Africa's emerging economy needs a democratic, transparent, accountable, developmental, responsive, consultative, participatory, efficient, rule-based and ethical governance. Governance is understood as the manner in which the state apparatus is constituted and how it executes its mandate and its relationship to the society and communities. Governance includes other stakeholders which are not government but have interest in the development of the society. Some participants / constituencies in governance may include public agencies, private sector, civil society, non-governmental organisations and community organisations.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PUBLIC HUMAN RESOURCE MANAGEMENT 1

Pre-requisite:

Subject outline: The context of HRM, challenges facing South Africa, the role of HR in creating an ethical environment, relevant international conventions, constitutional principles and common law duties and responsibilities of employees and employers, factors influencing the selection decision and the role of ethics in selection, objectives and benefits of induction, objectives of a compensation system, trade union power in the public sector, and the importance of health, safety and employee wellness.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PUBLIC HUMAN RESOURCE MANAGEMENT 2

Pre-requisite: Public Human Resources Management 1

Subject outline: Employee development and career management, the importance of training and evaluation of training, performance management and its relationship to knowledge management, the nature and scope of managing diversity in the workplace, the importance of motivation and the application of theories of motivation, the importance of ethics on employee motivation, performance management, diversity management and retention, the challenges of motivation and the application in the work context, contrasting management and leadership and the development of leadership, the importance of managing change effectively, future challenges in the field of human resource management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

Pre-requisite: Public Human Resource Management 2

Subject outline: To identify the major principles which underpin theoretical approaches to strategic human resource management, the importance of national and organisational cultures in managing strategic human resource interventions, strategic human resource planning as the vital link between organisational strategy and strategic human resource practice, the major features of strategic recruitment and selection, the relationship between performance management and strategic human resource management and the major criticisms of performance management, the factors in the external environment that have led to the increased interest in strategic reward management and the intra-organisational factors that impact upon strategic reward management, the differences in managing diversity and equal employment opportunity approaches to diversity management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PUBLIC MANAGEMENT PRACTICE 3

Pre-requisite:

Subject outline: Preparation of students for workplace training (work-integrated learning) through lectures, for example CV writing, attitudes in the workplace, stress management, relationships with co-workers, general behaviour in the workplace and portfolio writing.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PUBLIC

SECTOR

ECONOMICS AND FINANCE 1

Pre-requisite:

Subject outline: The purpose of this module aims to provide students with an understanding and awareness of public sector finances. Students will have the opportunity to acquire the necessary information, knowledge and insights about the nature of public finances. Furthermore, students will develop an understanding of basic concepts of economic theory as well as the role that the public sector plays in the economy.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PUBLIC SECTOR FINANCE

Pre-requisite: Public Sector Economics and Finance 1

Subject outline: The module is a detail of the guidelines of how a manager in the public sector is expected to manage the use of public funds. The module uses various units to explain different regulations and condition under which public funds are to be utilised. Challenges that face effective and efficient public financial management across the world, including South Africa, currently include the following areas: an increase in political accountability, the strengthening of civil society participation, the creation of a competitive public sector and the improvement of public sector management. These areas should serve as a source of courage for all students of public financial management and an opportunity to sharpen their thinking in order to provide meaningful solutions towards public financial management for the benefit of indigent communities globally.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PUBLIC SECTOR FINANCE 3

Prerequisite: Public Sector Finance 2

Subject outline: Financial legislation; introduce students to legislative guidelines that inform the process of budgeting as well as execution of budgets. Budgetary control and procedures in the public sector: introduce students to ways in which the management decision-making role can be enhanced by managing scarce resources in the public sector. Accounting: introduce students to accounting practices. Debt management: provide students with understanding of debt management. Cash flow management: explain to students the methods of cash management. Performance measurement reporting in the public sector: introduce students to assessment methods of effectiveness for public spending and the control exercised over it. Evaluation of financial results of MUN: provide a model of interpreting financial results. Internal control in the public sector: introduce students to various ways of assisting government institutions in executing their activities in an orderly and efficient manner. Management of stock, assets and liabilities in the public sector: demonstrate to students the impacts of stock, assets and liabilities management in the public sector and the best ways to manage possible negative impacts in terms of financial management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ADVANCED DIPLOMA SUBJECTS

Note: Admission requirements to register for the Advanced Diploma applies

ECONOMICS AND PUBLIC SECTOR FINANCIAL MAN

Prerequisite: None

Subject outline: The public sector finance knowledge, applications and techniques which includes sector reforms to improve service delivery performance and enhance quality of public governance. The themes include application of economic principles to finance and management of decisions and provide an understanding of the Public Finance Management Act (PFMA) and related Treasury Regulations.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

POLICY STUDIES AND ANALYSIS

Pre-requisite: None

Subject outline: Policy Studies knowledge area encompasses theories and application of policy instruments and techniques to address societal problems and enhance public sector performance, governance and service delivery. Public sector policy management is linked to various government functions at different spheres of government with implications for good governance. The subject content includes policy methodology and process, models for analysis, the environment of analyses and implementation, monitoring and evaluation.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PUBLIC ADMINISTRATION THEORY

Pre-requisite: None

Subject outline:

“Public Administration Theory is a very necessary field of study for Public Managers, as every activity, project and law and highly applicable to the day to day running of the government department. An in depth understanding of the theories which underpin public administration is essential. The purpose of Public Administration Theory is to provide students with an understanding of what defines the working operation of public administration, when decisions are taken which have to translate into practical implementable solutions. Public Administration Theory deals with real world phenomena requiring immediate action on crucial problems within a society.

It relates to the flow of process without interruption, political power with competing ideology, large scale organisation managed within large scale budgets having to account to large scale groups and in the interest of regulating an accounting to society.”

The purpose of this Module is to provide an overview of the subject Public Administration Theory in the following areas:

• Introduction to Public administration theory

• Explanation of various theories and their applicability Inter-sectoral collaboration

• Governmental relations/Intergovernmental Relations Constitution) Cooperative Government (Constitution chapter 3)

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP

PUBLIC HUMAN RESOURCES MANAGEMENT

Pre-requisite: None

Subject outline:

Managers in the public sector are increasingly expected to contribute to sustainable practices, as well as acquiring and retaining a workforce that is effective and efficient. Human resource practices are influenced by advancement in technology and as organizations become flatter, new arrangements are required to ensure efficiency and effectiveness. Managers at the different levels have to deal with human resource issues in their pursuit to achieve organizational objectives. Employees are also expected to become part of the human resource decision making process.

The main focus areas that will be covered are:

• Managing Career Development.

• Compensation Management.

• Rewarding Performance.

• Developing Employee Relations.

• Managing Discipline.

• Working with Organized Labour.

• Managing Workplace Safety and Health.

• Understanding International Human Resource Management Challenges.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RESEARCH METHODOLOGY

Pre-requisite: None

Subject outline:

The subject serves to familiarize learners with the nature, scope and conceptual component of conducting research in the organizational context. It equips the learner with theoretical knowledge and managerial skills for the professional arena. Particular emphasis is placed on understanding the real world functioning of research and the impact it has on the role of managers in an organization. Learners will be able to design and conduct research on a variety of organizational subjects, read, understand and explain research reports.

The main focus areas that will be covered are:

• Distinguish between qualitative and quantitative research and the research strategies and designs which underpin each.

• Planning and formulating research questions, including principles and considerations to be taken into account in designing a student project.

• Evaluate and review literature pertinent to the research project.

• Outline the main features of a quantitative research strategy.

• Recognise appropriate data collection tools (structured interview/structured questionnaire) appropriate for a particular research project.

• Evaluating data applying quantitative data analysis: the use of SPSS computer software.

• Outline the main features of a qualitative research strategy.

• Examining purposive sampling in qualitative research.

• Recognise the kind of interviewing that is carried out in qualitative research, which at times includes the focus group method.

• Examine the types of documents which qualitative researchers tend to be concerned with, and approaches to examining them.

• Examine different approaches to qualitative data analysis and advising on how it can be carried out.

• Combine quantitative and qualitative research in different ways.

• Examine issues relating to the writing-up of research and the features good writing in both quantitative and qualitative research requires.

• Consider ethics and politics in public administration research.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP

STRATEGIC PUBLIC MANAGEMENT

Pre-requisite: None

Subject outline: Strategic Public Management is an important part of maintaining good governance in the public sector according to set principles. Students will develop an understanding of the process to develop a strategy for effective management and service delivery. Students will understand the role strategic management plays in enhancing performance in the public sector.

The main focus area will be covered:

• Develop creative thinking around strategic management to realise greater efficiencies in the public sector

• Design, implementation and formulate integrated strategic management within the Public Sector.

• Strategic management and decision - making process in the public sector.

• Influencing on leadership, power, organisational culture and strategy formulation

• Develop and formulate mission, vision and strategic objectives in line with the outcomes based approach to governance.

• Integrating the corporate business principles, resource appropriation, and strategic risk management.

• Developing monitoring and evaluation instruments for effective strategic management.

• Communicate specialised or technical issues on strategic management effectively at all levels and disseminate information on those issues in appropriate forms to various stakeholder groups

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

POSTGRADUATE DIPLOMA SUBJECTS

Note: Admission requirements to register for the Postgraduate Diploma applies

RESEARCH METHODOLOGY AND DESIGN

Pre-requisite: None

Subject outline: This subject will serve to acquaint learners with the nature, scope, and conceptual component of conducting research in the organizational context. It equips the learner in the post-graduate programme with theoretical knowledge and practical managerial and supervisory skills for the professional arena. Emphasis is placed on understanding the realworld

functioning of research/statistical analysis and the impact on the manager’s role in the organization. The significance of this subject is related to its specific bias towards the application of its principles to the field of social sciences, in general, and management or business, in particular. The overall objective of this subject is to impart knowledge on research methodology in organizations to the learner. However, the subject has specific exit level outcomes:

The learners should be able to:

• Write a research brief

• Propose a research design for a public management research project

• Construct a research proposal

• Formulate research objectives based on an identified problem

• Apply all of the above for qualitative and/or quantitative research methodologies

• Assemble, order, analyze and interpret qualitative/quantitative data relating to a public management research

• Do a case study, using appropriate analytical procedures and models

• Describe and substantiate all working assumptions made regarding the research case problem/s and data

• Formulate appropriate recommendations for public management research as proposed solutions to the case problem/s

• Select a research topic and compile a research project.

Assessment: Research proposal; Research project.

DEP

CORPORATE GOVERNANCE AND ADMINISTRATION

Pre-requisite: None

Subject outline: The subject serves to provide students with the knowledge and skills to apply and understand the principles of corporate governance within a South African context.

The objective of the subject is to provide students with:

• the ability to link the following administrative functions: Ethics, business ethics, internal and external audit

• the ability to identify and address ethical issues/dilemmas based on critical reflection on the suitability of different ethical value systems to specific contexts

The main focus areas that will be covered are:

• Principles of ethics and governance

• Legislative environment to corporate governance

• Public & financial accountability

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, presentations and summative assessments.

PUBLIC FINANCIAL MANAGEMENT & ACCOUNTABILITY

Pre-requisite: None

Subject outline: The management of public finance includes a number of concepts which should be explained so as to understand the inter-relatedness and inter-dependence of these concepts within the Public Financial Management discipline. The context will provide perspective with regard to the public sector’s role in the development of all the dimensions in the macro environment, which includes inter alia, the economic, social, environmental and physical trends and influences. The foregoing is compliant with the development paradigm, which is propagated by the Constitution of the Republic of South Africa Act, 1996. To extend the discussion further the statutory and legislative framework will be provided, which regulates the macro environment from an economic and fiscal perspective. The functions performed to ensure the foregoing, are strategic planning, performance management, risk management, internal control, supply chain management and reporting. The complexity is thus compounded as these functions are inter-related and should be managed and administered as such, so as to facilitate economic growth and international competitiveness.

The main focus areas that will be covered are:

• Introduction to public financial management.

• Budgeting and performance management.

• Risk management, internal control and supply chain management.

• Financial reporting and accountability.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, presentations and summative assessments.

APPLIED POLICY ANALYSIS AND MANAGEMENT

Pre-requisite: None

Subject outline: The subject Applied Policy Analysis and Management provides the platform for students to use and apply a range of specialised skills to identify, analyse and address complex and abstract problems systematically in the body of knowledge related to the following fields: Corporate Governance and Administration, Public Human Resource and Leadership Management, Public Financial Management and Accountability and Research Methodology and Design. These areas of study will allow students to provide policy analysis and advice conceptually and professionally at high levels within the public sector. They would also be able to contribute to strategic leadership and management competencies for public and development institutions. On completion of this qualification students should be prepared for middle and senior management positions in government and development organisations.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PUBLIC HUMAN RESOURCE & LEADERSHIP MANAGEMENT

Pre-requisite: None

Subject outline: The module was designed to sensitize the student to the critical importance of a strategic approach to human resources to the attainment of the objectives of organisations, particularly in the public sector. Some of the critical functions of human resource management are explained as contributing to the extent to which organisations are able to be strategic in their field.

The main outcome of the module is to explain the need for a strategic approach to human resource management in the public sector.

The module relates to other modules by emphasizing that the success of an organisation is determined by the success with which it succeeds in creating a competitive advantage for the organisation through the use of its human resources.

The subject units are:

• Strategic HR challenges

• Managing workflows

• Recruiting and selection

• Appraising and rewarding performance

• Training, development and career development

• Working with organized labour and managing workplace safety and health

Assessment: Assignments; class presentations; case studies.

STRATEGIC DISASTER MANAGEMENT

Pre-requisite: None

Subject outline: The content and nature of the subject Strategic Disaster Management enables students who have, or may have a future disaster management responsibility, to manage all kinds of disasters by implementing proactive disaster management plans and strategies in terms of the relevant legislation, policies, and directives and to effectively co-ordinate contingency plans. It relates to the subject group as expanding on knowledge gained in the following: Corporate Governance and Administration, Public Human Resource and Leadership Management, Public Financial Management and Accountability and Research Methodology and Design. As a strategic component of the subject Strategic Disaster Management, it relates to Corporate Governance and Administration by delivery on the mandate to guide and advise in instances of disaster.

Strategic Disaster Management also advises in terms of the appropriate human resource to assign to the management function and leadership required in a disaster. Disaster comes with the need to understand public finance once declaring a disaster funding is assigned, for management, containment, and rehabilitation efforts. Research is always needed to decide and embark on methods to manage crises and to learn from past crises to manage future disasters more efficiently. The disaster strategist will be responsible for writing up best practices post- disaster phases to offer the experiential learning to inform policy makers and planners going forward.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and summative assessments.

DEP

DEVELOPMENT MANAGEMENT

Pre-requisite: None

Subject outline: The subject Development Management will expose students to the nature of the content as well as relevant concepts and the scope of Development Management in the field of Public Administration. The primary aim of including the subject as part of the subject structure of the qualification is to equip students with skills and competencies to adapt to the ever changing political, socio-economic and cultural environment of public service delivery. It is further aimed at enhancing the student’s ability to build practical approaches to the theory and theoretical approaches. The subject is aimed at enhancing the student’s knowledge and skills to become proactive within the public sector and in communities and thus contributing to good governance and development in those communities. The objective of this subject is to ensure that those in managerial positions gain knowledge and skills to become more customer focussed. The subject will allow students to align policy planning and implementation, with the challenges posed by the triple threat of poverty, inequality and unemployment (PIU). Students will also be informed about the structural inequalities in the economic and financial environment and will be empowered to take appropriate action through assessment and diagnoses, costing and budgeting, and monitoring and evaluation. The identified objectives, knowledge and skills are interconnected with subjects such as Applied Policy Analysis and Management, Corporate Governance and Administration and Financial Management and Accountability.

Students will gain insight into development thinking, planning and implementation of development policies. This field of study will allow students to compile a community profile based on the development needs of a specific community and also to design a development project to address those identified needs. It will empower students to apply a “bottom-up” rather than a “top-down” methodology to service delivery.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP

DEPARTMENT OFFICE-BEARERS

ACADEMIC STAFF

Lecturer

Lecturer Ms AK Jere MBA, PGDip (HET), BA, Dip (Ac & Bus) 021 460 3735

Lecturer Mr WA Jooste

BTech Retail Business Management, ND Retail Business Management

Lecturer Ms NA Pietersen M Ed in Applied Linguistics and Literacy 021 460 3347 pietersenn@cput.ac.za

Lecturer Mr E Van Zyl MTech Business Administration, BTech Business Administration 021 460 3597 vanzyler@cput.ac.za

Lecturer Mr S Adam BComm Honours Degree in Business Management, MTech Business Administration 021 460 3705 adams@cput.ac.za

Lecturer Mr M Vhukeya B. Tech –Marketing; M.Tech - Marketing 021 460 3370 vhukeyam@cput.ac.za

Engineering Bld3rdFlr Room E3.12

Please contact your academic department for information on pipeline qualifications and subjects

MASTER OF RETAIL BUSINESS MANAGEMENT

SUBJECTS: GUIDE TO TERMINOLOGY

Please contact your academic department for information on pipeline qualifications and subjects

CO-REQUISITE: A co-requisite subject is one for which a student must be registered together (i.e. concurrently) with another specified subject.

PRE-REQUISITE: A pre-requisite subject is one which a student must have passed in order to gain admission to another subject. For example, Management 1 is a pre-requisite for Management 2.

DIPLOMA SUBJECTS

BUSINESS COMPUTER APPLICATIONS

Pre-requisite: None

Subject outline: In this subject, you will be introduced to several computer concepts and environments, which include the following: Computer and Managing Files (Windows 10); Information and Communication (Email and Internet); Basic Concepts of Information Technology (Theory); Word Processing (Microsoft Word 2016) ; Presentation (Microsoft PowerPoint 2016) ; Spreadsheets (Excel 2016) ; Database (Access 2016) . As well as the integration of multiple office applications.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

BUSINESS LAW

Pre-requisite: None

Subject outline:

• The requirements for a valid contract, intention, consensus, contractual capacity, lawfulness, formalities and possibility of performance.

• The general content and interpretation of a contract.

• Breach of contract, remedies and termination.

• Specific commercial contracts include, but are not limited to, contracts of sale and lease, credit agreements, agency, surety and other forms of security, insurance and partnership agreements

• The effect of relevant provisions of, for example, the Consumer Protection Act on the rights and obligations of the parties to the contract.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

COMMUNICATION

Pre-requisite: None

Subject outline:

• Demonstrate an understanding of the principles of effective interpersonal communication.

• Use different written forms of interpersonal and workplace communication effectively.

• Use oral communication clearly and concisely in a variety of personal and professional situations.

• Collect, select and use a range of field related text.

• Apply the principles of acceptable conduct socially and professionally.

• Develop literacy necessary for academic and professional success.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

INDUSTRIAL RELATIONS AND LABOUR LAW

Pre-requisite: Business Law

Subject outline:

• Introduction to organisational dynamics and the role players in the employment relationship.

• Recruitment and the facilitation of the employment relationship.

• All legislation relevant to the employment relationship including, but not limited to, the Labour Relations Act, Basic Conditions of Employment Act, Employment Equity Act, Skills Development Act, Occupational Health and Safety Act and relevant sectoral determinations.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RETAILING 1

Pre-requisite: None

Subject outline:

• Nature of retailing.

• Nature of the retail industry.

• Types of retail businesses

• Supply chain and stock flow

• Money flow.

• Segmenting customers.

• Customer shopping behaviour.

• Customer research.

• Retail marketing process.

• Retail selling.

• Sales management.

• Point of sale service.

• Customer and Point of sale service.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RETAILING 2

Pre-requisite: Retailing 1

Subject outline:

• Retail marketing management.

• Market analysis and market research relevant to events/stores.

• Product strategies.

• Retail promotions.

• Pricing in a retail business.

• Retail marketing communication.

• Visual merchandising.

• Service marketing.

• Social media marketing.

• Integrated marketing strategy and budget for an event.

• E – mobile marketing.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RETAILING 3

Pre-requisite: Retailing 2

Subject outline:

• Buying process and activities to ensure the right products for a retail business.

• Manage the strategic buying, stock and logistics of a retail business on a basic level.

• Manage the annual tactical stock and logistics functions of a retail business.

• Planning function by corporate retail buyers for a range of products to be distributed to branches and to be supported by a marketing programme.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RETAIL FINANCIAL MANAGEMENT 1

Pre-requisite: None

Subject outline:

• Financial accounting principles.

• Financial statements of retailers.

• Financial calculations.

• Financial management principles.

• Costing principles.

• Concepts and principles of cash handling management in a retail business.

• Operational management of Debtors.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RETAIL FINANCIAL MANAGEMENT 2

Pre-requisite: Retail Financial Management 1

Subject outline:

• Financial management framework and principles.

• Retailer financial statements.

• Financial analysis, planning and control.

• The financing decision fundamentals.

• The investment decision.

• Working capital management in a retail environment.

• Fundamental management accounting concepts.

• Sales variance analysis.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RETAIL INTEGRATED PROJECTS

Pre-requisite: None

Subject outline:

• The concept of project and project management on a retail application.

• Introduction to property management and property investment.

• Introduction to shopping centre management.

• Retail project management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RETAIL LOGISTICS

Pre-requisite: None

Subject outline:

• Manage stock levels.

• Manage stock counts.

• Ordering of stock.

• Manage receiving of stock.

• Manage stock movement and handling.

• Manage stock in stockroom / warehouse.

• Principles of logistics and supply chain management.

• Logistics and supply chain acts - packaging act, stacking and transport of products.

• The nature and principles of stock management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RETAIL OPERATIONS MANAGEMENT 1

Pre-requisite: None

Subject outline:

• Nature of a retail business management.

• Principles of management in retail.

• Health, safety & housekeeping management.

• Managing Stakeholder relations.

• Basic business plan.

• Principles of shrinkage & loss control.

• Principles of asset management and maintenance.

• Principles of risk management.

• Principles of operations management in a retail chain store.

• Leadership.

• Concepts and principles of self-management.

• Legal and statutory requirements.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RETAIL OPERATIONS MANAGEMENT 2

Retail Operations Management 1

• Production process (in store).

• Value creation and productivity.

• Process types – Manufacturing and Service.

• Product/process matrix.

• Service/process matrix.

• Value drivers.

• Process management.

• Capacity management.

• Types of forecasting – Quantitative & Qualitative.

• Service management.

• Quality Management & Standards (ISO, HACP, SABS.)

• HR administration.

• HR management activities relevant to a manager of a retail business.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RETAIL OPERATIONS MANAGEMENT 3

Pre-requisite: Retail Operations Management 2

Subject outline:

• Environment factors impacting on a retail business.

• Basic economics relevant to a retail business.

• Legal environment.

• Types of management.

• Basic strategic management.

• Tactical management.

• Leadership

• Basic strategic management.

• Marketing management.

• Human resources management.

• Marketing management.

• Business plan.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RETAIL RESEARCH TECHNIQUES

Pre-requisite: None

Subject outline:

• The purpose and types of business research in the retail industry.

• Identifying and formulating the research problem in a retail business.

• Research design.

• Conducting of the basic research.

• Research presentation.

• Writing the research report

• Engaging retail managers about research outcomes.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ADVANCED DIPLOMA SUBJECTS

Note: Admission requirements to register for the Advanced Diploma applies

ADVANCED RETAIL FINANCIAL MANAGEMENT

Pre-requisite: None

Subject outline:

• Company Financial Statements - Time Value of Money calculations

• Cash Flow Statements -Time Value of Money calculations

• The Financing Decision

• Short and Long-Term Financing - Time Value of Money calculations

• The Financing Decision

• Risk and return

• The Investment decision - Capital Budgeting

• The Investment decision

• Valuations and risk

• Working Capital Policy

• Management Accounting Concepts

• Cost-Volume-Profit Analysis

• Budgeting

• Flexible Budgets

• Sales Variance Analysis

• Limiting Factors

• Long-Term Capital Structure and Leverages

• Short-Term Decision-making

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

APPLIED RETAIL RESEARCH

Pre-requisite: None

Subject outline:

• Business research approaches – Part 1

• Business research approaches – Part 2

• The nature of quantitative research

• The nature of qualitative research

• Mixed methods research

• Planning a research project and getting to know the literature

• Formulating a research proposal and reviewing the literature

• Planning the research project – The research design

• Ethics in business research

• Writing up research

• Sampling considerations – Part 1

• Sampling considerations – Part 2

• Surveys and questionnaires – Part 1

• Surveys and questionnaires – Part 2

• Interviews and focus groups – Part 1

• Interviews and focus groups – Part 2

• Field work: Ethnography and observation

• Gathering data for secondary analysis

• E-research: Internet research methods

• Content analysis

• Multivariate statistical analysis

• Quantitative data analysis methods

• Qualitative data analysis methods

• Exam preparation

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RETAIL LOGISTICS MANAGEMENT

Pre-requisite: None

Subject outline:

• An introduction to the logistics and supply chain environment

• Strategic alignment between the organisation and its logistics and supply chain

• The Value Chain.

• Tools and Techniques for Logistics and Supply Chain Management.

• Lean Thinking.

• Optimising the Value Chain.

• Managing Logistics and the Supply Chain.

• Financial Management of Logistics and the Supply Chain.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RETAIL OPERATIONS MANAGEMENT

Pre-requisite: None

Subject outline:

• Introduction

• Management concepts

• Strategic management model

• Project planning

• Vision and mission

• Strategic analyses

• Strategic structuring

• Strategic leading

• Strategic control

• Implementation plan

• Project plan

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RETAILING 4

Pre-requisite: None

Subject outline:

• Category Management

• Logistical problems

• Category management – Customer Categories

• Category Management - Product categories

• Category Management - Management

• Category Management - Marketing

• Category Management - Layout Category Management - Logistics

• Category Management – Information

• Identification/Criteria for Location Selection

• SWOT of Market/Location Target Market segmentation

• Control measures, quotas and protectionism

• Business Practices

• Market and Marketing Strategy

• Marketing and Business strategies

• International Business Plan + Consultation

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

POSTGRADUATE DIPLOMA SUBJECTS

Note: Admission requirements to register for the Postgraduate Diploma applies

Applied Strategic Management in Retailing

Pre-requisite: None

Subject outline: Applied Strategic Management will develop graduates’ skills in the art and science of strategic management as applied in a retailing environment through strategy formulation, implementation, monitoring, and thought leadership.

Assessments:

Project based assignment, group and teamwork, and Integrated Summative Examinations

-Commerce in Retailing

Pre-requisite: None

Subject outline: E-Commerce for Retailing as subject will empower graduates with a comprehensive overview of the various e-commerce business models and how e-tailing and digital information is integrated into the value chain within the broader context of e-commerce within a retail business.

Assessments:

Project based assignment, group and teamwork, and Integrated Summative Examinations

Business Intelligence for Retailing

Pre-requisite: None

Subject outline: Business Intelligence for Retailing provides critical knowledge and skills to graduates through examining a broad category of applications and technologies for gathering, storing, analysing, sharing and providing access to data and information to help retailers make informed decisions.

Assessments:

Project based assignment, group and teamwork, and Integrated Summative Examinations

Retail Finance Strategy

Pre-requisite: None

Subject outline: The purpose of Retail Finance Strategy is to develop knowledge of financial management and the ability to use that knowledge to interpret financial and accounting information in order to provide advice to the board, or a similar decision-making body, in strategy development and/or decision making.

Assessments:

Project based assignment, group and teamwork, and Integrated Summative Examinations

Advanced Research Methods

Pre-requisite: None

Subject outline: Advanced Research Methods focus is on the different characteristics of research theory, methods and practice through the introduction to various research design and methods suitable for both qualitative and quantitative analysis used within the field of retail business management.

Assessments:

Project based assignment, group and teamwork, and Integrated Summative Examinations

CAPE TOWN HOTEL SCHOOL

DEPARTMENT OFFICE-BEARERS

ACADEMIC STAFF

CAPE TOWN HOTEL SCHOOL

CAPE

HOTEL SCHOOL

CAPE TOWN HOTEL SCHOOL

DIPLOMA IN HOSPITALITY & PROFESSIONAL COOKERY

CAPE TOWN HOTEL SCHOOL

SUBJECTS: GUIDE TO TERMINOLOGY

Please contact your academic department for information on pipeline qualifications and subjects

CO-REQUISITE: A co-requisite subject is one for which a student must be registered together (i.e. concurrently) with another specified subject.

PRE-REQUISITE: A pre-requisite subject is one which a student must have passed in order to gain admission to another subject. For example, Management 1 is a pre-requisite for Management 2.

DIPLOMA IN HOSPITALITY & HOTEL MANAGEMENT SUBJECTS

FOOD & BEVERAGE STUDIES 1: THEORY & PRACTICAL

Pre-requisite:

Subject outline: The objective of Food and Beverage Studies 1 is to understand restaurant infrastructure, service skills related to the service of food and beverages, as well as the theoretical knowledge of the origin, production and service related to Barista, alcohol and non-alcoholic beverages. The practical components of this subject will take place in the CTHS commercial restaurant.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FOOD & BEVERAGE STUDIES 2: THEORY & PRACTICAL

Pre-requisite: Food & Beverage Studies 2

Subject outline: The objective of Food and beverage Studies 2 is the application of Food and Beverage knowledge and service at a supervisory level. This includes specialists service such as tobacco and cocktail service as well as international wines.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HOSPITALITY BUSINESS COMMUNICATION 1

Pre-requisite:

Subject outline: The aim of the course is firstly to give theoretical understanding of how communication takes place. In other words, the focus will be on the various mechanisms which come into play that make communication possible. Secondly, we will focus on the practical side of communication and what impact communication has in the workplace. Without effective communication, it would be very difficult for human beings in general to function. In virtually every aspect of life, communication plays an important role. Hospitality Communication 1 will provide you with the opportunity to explore the various types of communication as well as the various contexts in which communication takes place in. As a future manager it is imperative that leaners become expert communicators. This course aims to build on the skills learners already possess and improve on it particularly on those skills you would need for the hospitality industry.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

CAPE TOWN HOTEL SCHOOL

HOSPITALITY BUSINESS COMMUNICATION 2

Pre-requisite: Hospitality Business Communication 1

Subject outline: The aim of Hospitality Communication 2 Is to equip learners to communicate effectively in the workplace specifically within small groups and the broader organisation. This includes looking at communication networks, leadership styles, rituals, design, reputation of organisations and many other aspects. This subject will focus chiefly on how the individual functions within the small group dynamic, how small groups function within organisations, the critical role that leadership plays in corporate culture and, more fundamentally, how all of these facets contribute to forging the identity of a company and creating a corporate culture.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HOSPITALITY FINANCIAL MANAGEMENT 1

Pre-requisite:

Subject outline: The subject is designed to provide Hotel students with an understanding of the language of accounting, cost accounting and how it is applied within the hospitality environment. The course will examine, accounting terminology, recording, classifying and summarizing transactions. The relevance of costing and profit will be emphasized and the importance of internal control. Computer technology will be incorporated to enhance the understanding of costing, menu costing and Income Statements.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HOSPITALITY FINANCIAL MANAGEMENT 2

Pre-requisite: Hospitality Financial Management 1

Subject outline: The subject is designed to provide Hotel students with an understanding of the financial management tools available to contribute to effective decision making and the sustainability of the enterprise. The Hotel student would be able to analyse a restaurant financial statement including the income statement, statement of financial position (Balance Sheet). The content will assist to manage overall profits, record sales, calculate costs and budgeting. Learners will be competent in operational and analytical skills.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HOSPITALITY FINANCIAL MANAGEMENT 3

Pre-requisite: Hospitality Financial Management 2

Subject outline: The purpose of Hospitality Financial Management 3 is to provide the food and beverage manager with a range of financial tools to contribute to effective decision making and sustainability of the enterprise. The topics that will be covered include pricing, cost volume profit analysis, budgeting and working capital management, with specific reference to cash and debtors management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

CAPE TOWN HOTEL SCHOOL

HOSPITALITY GASTRONOMY 1: THEORY & PRACTICAL

Pre-requisite:

Subject outline: Hospitality Gastronomy 1 theory and practical will give the student a wider understanding of basic food science, food microbiology and nutrition. Basic Nutrition, this component will give the student a basic understanding of modern nutritional theory and its application to menu planning in today's restaurants. As the consumer has become more aware of food supply from grower to table and the relationship between diet and health, so too will the student gain an understanding of the domestic and global issues that affect food supply and production. The student will learn the food preparation basics.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HOSPITALITY INDUSTRY LAW 1

Pre-requisite:

Subject outline: The course aims to equip students with a thorough understanding of the general principles of the law of contract in South Africa, including the requirements for its form

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HOSPITALITY INDUSTRY LAW 2

Pre-requisite: Hospitality Industry Law 1

Subject outline: This course aims to provide students with a thorough understanding of the various specific contracts and its related legislation, as well as the legislation specific to the Hotel Industry.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HOSPITALITY INDUSTRY LAW 3

Pre-requisite: Hospitality Industry Law 2

Subject outline: This course aims to provide candidates with a basic knowledge of labour relations in South Africa and its regulatory framework as relevant to the food and beverage environment.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HOSPITALITY INFO SYSTEMS 1: THEORY &PRACTICAL

Pre-requisite:

Subject outline: Hospitality Information Systems 1 aims to provide students with a working knowledge of Windows, Microsoft applications, Internet and Email that is found in a typical hospitality workplace. The graduate will be able to use various applications in a practical hospitality workplace to be able to efficiently communicate using technology and integrated Microsoft applications.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

CAPE TOWN HOTEL SCHOOL

181

HOSPITALITY

INFO SYSTEMS 2: THEORY &PRACTICAL

Pre-requisite: Hospitality Info Systems 1

Subject outline: To provide Hotel students with a comprehensive understanding of knowledge that gives an overview of the various technological systems and applications they will encounter in the course of their daily duties within the hospitality industry from a food and beverage perspective. Give insight into how Information Technology can enhance managerial practices in the food and beverage industry.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HOSPITALITY INFORMATION SYSTEMS 3

Pre-requisite: Hospitality Info Systems 2

Subject outline: To provide Food and Beverage students with a comprehensive understanding of knowledge that gives an overview of the various technological systems and applications they will encounter in the course of their daily duties within the hospitality industry from a food and beverage perspective. Give insight into how Information Technology can enhance managerial practices in the food and beverage industry.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HOSPITALITY MANAGEMENT 1

Pre-requisite:

Subject outline: This content is the foundation to management practice and includes planning, organising, leading, decision making, co-ordination, delegation, communication and includes the foundation of conflict management in a Hotel business

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HOSPITALITY MANAGEMENT 2

Pre-requisite: Hospitality Management 1

Subject outline: The content will provide the foundation to Hotel research in gathering appropriate information to apply to a research task. Students will be able to describe the economic system in South Africa and how it links to the global economy and the application to the Hotel industry. Students will be able to link the marketing instruments to the economic system applied in a the Hotel Field

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HOSPITALITY MANAGEMENT 3

Pre-requisite: Hospitality Management 2

Subject outline: This content will provide the student with one to one training skills to apply in a Hotel business. The student will be able to develop human resource planning skills, recruitment and selection skills to apply in a Hotel business and skills to equip the student to manage discipline at work on a day to day basis including knowledge to understand and apply business ethics. The student will be equipped with the foundation of conceptual skills to evaluate daily Hotel financial results to make sound decisions. The student will develop the ability to evaluate and apply different sources of information for research, gather evidence, apply a solution and communicate this in a professional manner using the recognised research conventions

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

CAPE TOWN HOTEL SCHOOL

HOTEL PRACTICE 2

Pre-requisite:

182

Subject outline: The objective of Hotel Practice 1 is to allow the student the opportunity to apply the skills and knowledge gained from the academic course.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HOTEL PRACTICE 3

Pre-requisite: Hotel Practice 2

Subject outline:

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

REVENUE MANAGEMENT

Pre-requisite:

Subject outline: Revenue Management is a very specific hospitality room’s division term that is globally used in both industry and academic environments. Describe property management systems and discuss yield management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ROOMS DIVISION 1

Pre-requisite:

Subject outline: The aim of introduction to Rooms Division from an operational perspective through the guest cycle, by demonstrating an understanding and application thereof through case scenarios

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ROOMS DIVISION 2

Pre-requisite: Rooms Division 1

Subject outline: The objective of Rooms Division 2 is to formulate operational aspects in a hotel environment.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ROOMS DIVISION 3

Pre-requisite: Rooms Division 2

Subject outline: The objective of Rooms Division 3 is to apply the operational aspects of a hotel establishments as applicable in South Africa and compared to the global market.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

CAPE TOWN HOTEL SCHOOL

DIPLOMA

IN HOSPITALITY & FOOD & BEVERAGE MANAGEMENT SUBJECTS

FOOD & BEV INFORMATION SYS 1 (THEORY & PRAC)

Pre-requisite:

Subject outline: Food and Beverage Information Systems 1 aims to provide students with a working knowledge of Windows, Microsoft applications, Internet and Email that is found in a typical hospitality workplace. The graduate will be able to use various applications in a practical hospitality workplace to be able to efficiently communicate using technology and integrated Microsoft applications.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FOOD & BEV INFORMATION SYS 2 (THEORY & PRAC)

Pre-requisite: Food & Bev Information Sys 1

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FOOD & BEVERAGE BUSINESS COMMUNICATION 1

Pre-requisite:

Subject outline: The aim of the course is firstly to give theoretical understanding of how communication takes place. In other words, the focus will be on the various mechanisms which come into play that make communication possible. Secondly, we will focus on the practical side of communication and what impact communication has in the workplace. Without effective communication, it would be very difficult for human beings in general to function. In virtually every aspect of life, communication plays an important role. Food and Beverage Communication I will provide you with the opportunity to explore the various types of communication as well as the various contexts in which communication takes place in. As a future manager it is imperative that leaners become expert communicators. This course aims to build on the skills learners already possess and improve on it particularly on those skills you would need for the hospitality industry.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FOOD & BEVERAGE BUSINESS COMMUNICATION 2

Pre-requisite: Food & Beverage Business Communication 1

Subject outline: The aim of Food and Beverage Communication II is to equip learners to communicate effectively in the workplace specifically within small groups and the broader organisation. This includes looking at communication networks, leadership styles, rituals, design, reputation of organisations and many other aspects. This subject will focus chiefly on how the individual functions within the small group dynamic, how small groups function within organisations, the critical role that leadership plays in corporate culture and, more fundamentally, how all of these facets contribute to forging the identity of a company and creating a corporate culture.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

CAPE TOWN HOTEL SCHOOL

FOOD & BEVERAGE FINANCIAL MANAGEMENT 1

Pre-requisite:

Subject outline: The subject is designed to provide Food and Beverage students with an understanding of the language of accounting, cost accounting and how it is applied within the hospitality environment. The course will examine, accounting terminology, recording, classifying and summarising transactions. The relevance of costing and profit will be emphasised and the importance of internal control. Computer technology will be incorporated to enhance the understanding of costing, menu costing and Income Statements.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FOOD & BEVERAGE FINANCIAL MANAGEMENT 2

Pre-requisite: Food & Beverage Financial Management 1

Subject outline: The subject is designed to provide Food and Beverage students with an understanding of the financial management tools available to contribute to effective decision making and the sustainability of the enterprise. The Food and Beverage student would be able to analyse a restaurant financial statement including the income statement, statement of financial position (Balance Sheet). The content will assist to manage overall profits, record sales, calculate costs and budgeting. Learners will be competent in operational and analytical skills.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FOOD & BEVERAGE FINANCIAL MANAGEMENT 3

Pre-requisite: Food & Beverage Financial Management 2

Subject outline: The purpose of Food and Beverage Management 3 is to provide the food and beverage manager with a range of financial tools to contribute to effective decision making and sustainability of the enterprise. The topics that will be covered include pricing, cost volume profit analysis, budgeting and working capital management, with specific reference to cash and debtors management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FOOD & BEVERAGE GASTRONOMY 1 (THEORY & PRAC)

Pre-requisite:

Subject outline: Food and Beverage Gastronomy 1 theory and practical will give the student a wider understanding of basic food science, food microbiology and nutrition. Basic Nutrition, this component will give the student a basic understanding of modern nutritional theory and its application to menu planning in today's restaurants. As the consumer has become more aware of food supply from grower to table and the relationship between diet and health, so too will the student gain an understanding of the domestic and global issues that affect food supply and production. The student will learn the food preparation basics.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FOOD & BEVERAGE GASTRONOMY 2 (THEORY & PRAC)

Pre-requisite: Food & Beverage Gastronomy 1

Subject outline: Food and beverage Gastronomy 2 (Theory and Practical) will focus on boarding the student knowledge of more complex theories of cookery and gastronomy (frozen desserts, gelatin and complex carbohydrate) the student will also focus on nutrition application and diet therapy. For an enriched understanding of current gastronomy, the student will explore a topic of culinary history.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

CAPE TOWN HOTEL SCHOOL

FOOD & BEVERAGE GASTRONOMY 3 (THEORY & PRAC)

Pre-requisite: Food & Beverage Gastronomy 2

Subject outline: Food and beverage Gastronomy 3 (Theory and Practical) will give the student a wider understanding of food science, food preservation, gelatin and gels nutrients retention, disease control and protection, food microbiology, diet therapy and nutrition. Gastronomic excursions for will form a integral part of the subject to expose students to current trends in the Professional Cookery environment.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FOOD & BEVERAGE INDUSTRY LAW 1

Pre-requisite:

Subject outline: The course aims to equip students with a thorough understanding of the general principles of the law of contract in South Africa, including the requirements for its formation, contents, operation and termination of a contract, breach of contract and remedies for breach.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FOOD & BEVERAGE INDUSTRY LAW 2

Pre-requisite: Food & Beverage Industry Law 1

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FOOD & BEVERAGE INDUSTRY LAW 3

Pre-requisite: Food & Beverage Industry Law 2

Subject outline: This course aims to provide candidates with a basic knowledge of labour relations in South Africa and its regulatory framework as relevant to the food and beverage environment.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FOOD & BEVERAGE MANAGEMENT 1

Pre-requisite:

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FOOD & BEVERAGE MANAGEMENT 2

Pre-requisite: Food & Beverage Management 1

Subject outline: The content will provide the foundation to Food and Beverage research in gathering appropriate information to apply to a research task. Students will be able to describe the economic system in South Africa and how it links to the global economy and the application to the Food and Beverage industry. Students will be able to link the marketing instruments to the economic system applied in a Food and Beverage

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

CAPE TOWN HOTEL SCHOOL

FOOD & BEVERAGE MANAGEMENT 3

Pre-requisite: Food & Beverage Management 2

Subject outline: This content will provide the student with one to one training skills to apply in a Food and Beverage business. The student will be able to develop human resource planning skills, recruitment and selection skills to apply in a Food and Beverage business and skills to equip the student to manage discipline at work on a day to day basis including knowledge to understand and apply business ethics. The student will be equipped with the foundation of conceptual skills to evaluate daily Food and Beverage financial results to make sound decisions. The student will develop the ability to evaluate and apply different sources of information for research, gather evidence, apply a solution and communicate this in a professional manner using the recognised research conventions.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FOOD & BEVERAGE OPERATIONS 1

Pre-requisite:

Subject outline: The aim of Food and Beverage Operations 1 is to introduce students to the operational aspects of all types of food service establishments. The student is encouraged to distinguish the factors involved in meeting guests’ and clients expectations in a variety of food service establishments

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FOOD & BEVERAGE OPERATIONS 2

Pre-requisite: Food & Beverage Operations 1

Subject outline: The objective of Food and Beverage Operations 2 is to formulate operational requirements for various food service establishments to ensure profitability. The students are required to distinguish and evaluate the differences in the planning and designing of various food service establishments, which includes the tangible and non-tangible aspects of design. The students will be able to practical used a computerized food and beverage control application.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FOOD & BEVERAGE OPERATIONS 3

Pre-requisite: Food & Beverage Operations 2

Subject outline: The objective of Food and Beverage Operations 3 is to apply the operational requirements of food and beverage establishments in the formulation of catering management, as applicable in South Africa and compared to the global market. An introduction to the importance of waste, water, energy and chemical usage allows the student the opportunity to link the importance of the environmental protections methods to the operational requirements to various food service establishments.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FOOD & BEVERAGE PRACTICE 1 (FRONT OF HOUSE)

Pre-requisite:

Subject outline: The objective of Food and Beverage Practice 1 is to allow the student the opportunity to apply the skills and knowledge gained from the academic course. The student is placed in the front of house section of an approved food service establishment for four months where they are required to be actively involved and reflect on their performance.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

CAPE TOWN HOTEL SCHOOL

FOOD & BEVERAGE PRACTICE 2 (KITCHEN)

Pre-requisite: Food & Beverage Practice 1

Subject outline: The objective of Food and Beverage Practice 2 is to allow the student the opportunity to apply the skills and knowledge gained from the academic course. The student is placed in the back of house section (kitchen) of an approved food service establishment for four months where they are required to be actively involved and reflect on their performance.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FOOD & BEVERAGE STUDIES 1 ( THEORY & PRAC)

Pre-requisite:

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FOOD & BEVERAGES STUDIES 2 ( THEORY & PRAC)

Pre-requisite: Food & Beverage Studies 1

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FOOD & BEVERAGES STUDIES 3 (THEORY & PRAC)

Pre-requisite: Food & Beverage Studies 2

Subject outline: The objective of Food and Beverage Studies 3 in the application of managerial skills within the food and beverage environment as well as knowledge of food and wine pairing. To plan, organize, execute and manage a small function in the CTHS commercial restaurant.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DIPLOMA IN HOSPITALITY & PROFESSIONAL COOKERY SUBJECTS

PC: BUSINESS COMMUNICATION 1

Pre-requisite:

Subject outline: The aim of the course is firstly to give theoretical understanding of how communication takes place. In other words, the focus will be on the various mechanisms which come into play that make communication possible. Secondly, we will focus on the practical side of communication and what impact communication has in the workplace. Without effective communication, it would be very difficult for human beings in general to function. In virtually every aspect of life, communication plays an important role. Professional Cookery Communication I will provide you with the opportunity to explore the various types of communication as well as the various contexts in which communication takes place in. As a future manager it is imperative that leaners become expert communicators. This course aims to build on the skills learners already possess and improve on it particularly on those skills you would need for the professional cookery environment.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

CAPE TOWN HOTEL SCHOOL

PC: BUSINESS COMMUNICATION 2

Pre-requisite:

PC: Business Communication 1

Subject outline: The aim of Professional Cookery Communication II is to equip learners to communicate effectively in the workplace specifically within small groups and the broader organisation. This includes looking at communication networks, leadership styles, rituals, design, reputation of organisations and many other aspects. This subject will focus chiefly on how the individual functions within the small group dynamic, how small groups function within organisations, the critical role that leadership plays in corporate culture and, more fundamentally, how all of these facets contribute to forging the identity of a company and creating a corporate culture.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PC: FINANCIAL MANAGEMENT 1

Pre-requisite:

Subject outline: The subject is designed to provide Professional Cookery students with an understanding of the language of accounting, cost accounting and how it is applied within the hospitality environment. The course will examine, accounting terminology, recording, classifying and summarising transactions. The relevance of costing and profit will be emphasised and the importance of internal control. Computer technology will be incorporated to enhance the understanding of costing, menu costing and Income Statements.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PC:

FINANCIAL

MANAGEMENT 2

Pre-requisite: PC: Financial Management 1

Subject outline: The subject is designed to provide Professional Cookery students with an understanding of the financial management tools available to contribute to effective decision making and the sustainability of the enterprise. Understanding of financial statements, which includes the Income Statement, Balance sheet, Statement of changes in equity of a sole proprietor and partnership. The theory of Departmental Accounting, budgeting and costing will be incorporated with the use of computer aided technology. The management of overall profits, revenue (sales) and costs to develop operational and analytical skills.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PC: FOOD & BEVERAGES STUDIES (THEORY & PRAC)

Pre-requisite:

Subject outline: The objective of Professional Cookery Food and Beverage Studies 1 is to understand restaurant infrastructure, service skills related to the service of food and beverages, as well as the theoretical knowledge of the origin, production and service related to Barista, alcohol and non-alcoholic beverages. The practical components of this subject will take place in the CTHS commercial restaurant.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

CAPE TOWN HOTEL SCHOOL

PC: GASTRONOMY 1 (THEORY & PRACTICAL)

Pre-requisite:

Subject outline: Professional Cookery Gastronomy 1 theory and practical will give the student a wider understanding of basic food science, food microbiology and nutrition. Basic Nutrition, this component will give the student a basic understanding of modern nutritional theory and its application to menu planning in today's restaurants. As the consumer has become more aware of food supply from grower to table and the relationship between diet and health, so too will the student gain an understanding of the domestic and global issues that affect food supply and production. The student will learn the food preparation basics

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PC: GASTRONOMY 2 (THEORY & PRACTICAL)

Pre-requisite: PC: Gastronomy 1

Subject outline: Professional Cookery Gastronomy 2 (Theory & Practical) will aim to cover the South African and international gastronomy trends. Gastronomy is the study of food and culture and encompasses all of cooking techniques, human nutrition and food science. The second year theory and practical component will focus on intermediate cooking techniques and principles. Food Science and Microbiology will continue from first year on an intermediate level.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PC: GASTRONOMY 3 (THEORY & PRACTICAL)

Pre-requisite: PC: Gastronomy 2

Subject outline: Professional Cookery Gastronomy 3 (Theory & Practical) will aim to cover the South African and international gastronomy trends. Gastronomy is the study of food and culture and encompasses all of cooking techniques, human nutrition and food science. The third year theory and practical component will focus on advanced cooking principles and techniques. Food Science and Microbiology will continue from second year on an advanced level.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PC: INDUSTRY LAW 1

Pre-requisite:

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PC: INDUSTRY LAW 2

Pre-requisite: PC: Industry Law 1

CAPE TOWN HOTEL SCHOOL

190

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PC: INFORMATION SYSTEMS (THEORY & PRACTICAL)

Pre-requisite:

Subject outline: Professional Cookery Information Systems 1 aims to provide students with a working knowledge of Windows, Microsoft applications, Internet and Email that is found in a typical hospitality workplace. The graduate will be able to use various applications in a practical hospitality workplace to be able to efficiently communicate using technology and integrated Microsoft applications

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PC: MANAGEMENT 1

Pre-requisite:

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PC: MANAGEMENT 2

Pre-requisite: PC: Management 1

Subject outline: The content will provide the foundation to kitchen and recipe research in gathering appropriate information to apply to a research task. Students will be able to describe the economic system in South Africa and how it links to the global economy and the application to the kitchen environment. Students will be able to link the marketing instruments and foundation of the economic system applied in a kitchen environment including understanding the importance of good purchasing practice in a kitchen environment

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PC: MANAGEMENT 3

Pre-requisite: PC: Management 2

Subject outline: This content will provide the Professional Cookery student with one to one training skills to apply in the kitchen environment. Students will be able to develop human resource planning skills, recruitment and selection skills that they will be able to apply in a kitchen environment. Students will be learning skills to equip them to manage discipline at work on a day to day basis. The content will provide knowledge to understand and apply business ethics. Students will have the ability to evaluate and apply different sources of information for research. Students will have the ability to gather evidence, apply a solution and communicate this in a professional way using the recognised research conventions.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

CAPE TOWN HOTEL SCHOOL

191

PC: OPERATIONS 1 (THEORY & PRACTICAL)

Pre-requisite:

Subject outline: The content includes an overall introduction to the various operational aspects within the hospitality environment including housekeeping, front office and back of house. The content will demonstrate various aspects of the hospitality sector and its relation to other sectors within the tourism field. Content will include guest relations and service excellence, alcoholic and non-alcoholic beverages as well as beverage service within the hospitality industry. The organizational structures within the various areas of hospitality operations will also be included as well as the systems and processes specific to those areas. Short courses include preliminary wine and Bar course. Content will also cover aspects of local and international trends within the professional cookery sectors.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PC: OPERATIONS 2 (THEORY & PRACTICAL)

Pre-requisite: PC: Operations 1

Subject outline: The content includes aspects of how a kitchen operates and is integrated into the various hospitality sectors to ensure profitability. Information will include areas of staffing including rosters, legal aspects of staffing, salaries and payroll and training and induction of staff. Content will also include menu planning and costing for various menu types. Content will also include a practical component which allows students to apply the theoretical knowledge into information system packages which are currently in use within the hospitality industry. Content will also include a practical component within the on-site restaurant whereby the students can develop the necessary skills for good kitchen operations. Students will also complete short courses including Wines of the World, food and wine pairing and beer/brandy and food pairing. The practical component will take place in the CTHS commercial restaurant’s kitchen.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PC: OPERATIONS 3 (THEORY & PRACTICAL)

Pre-requisite: PC: Operations 2

Subject outline: The main objective of the subject is to ensure application of the theoretical components within a practical simulated environment i.e. restaurant/kitchen operations and barrister training (short course). Ability to apply theoretical knowledge within the most current computer/information system packages available in the professional cookery environment. Students will be able to distinguish and evaluate the various aspects of facilities planning including tangible and non-tangible aspects. Students must be able to interpret menus and menu engineering to ensure profitability of the establishment. Be able to differentiate between the various aspects of stock control including operating and food stock; including the ability to interpret the findings to ensure profitability and good standards of operation. The practical component will take place in the CTHS commercial restaurant’s kitchen.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PC: PATISSIERE 2 (THEORY & PRACTICAL)

Pre-requisite:

Subject outline: Professional Cookery Patisserie (Theory & Practical) will aim to cover the South African and international current baking trends. The focus would be on basic baking ingredients and basic dishes produced in a pastry kitchen of international standards. In theory the science of baking should also be covered.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

CAPE TOWN HOTEL SCHOOL

PC: PATISSIERE 3 (THEORY & PRACTICAL)

Pre-requisite: PC: Patisserie 2

Subject outline: Professional Cookery Patisserie 2 (Theory & Practical) will aim to cover the South African and international current baking trends. The focus would be on advanced baking ingredients and advanced dishes produced in a pastry kitchen of international standards. In theory the science of baking should also be covered.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PROFESSIONAL COOKERY PRACTICE 2

Pre-requisite:

Subject outline: The objective of Professional Cookery Practice 1 is to allow the student the opportunity to apply the skills and knowledge gained from the academic course within the realms of a kitchen in a restaurant or hotel. The student is placed in the kitchen of an approved restaurant or hotel establishment for four months where they are required to be actively involved and reflect on their performance.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

PROFESSIONAL COOKERY PRACTICE 3

Pre-requisite: Professional Cookery Practice 2

Subject outline: The objective of Professional Cookery Practice 2 is to allow the student the opportunity to apply the skills and knowledge gained from the academic course within the realms of a kitchen in a restaurant or hotel. The student is required to carry out work at a supervisory level as deemed applicable by the establishment. The student is placed in the kitchen of an approved restaurant or hotel establishment for six months where they are required to be actively involved and reflect on their performance.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ADVANCED DIPLOMA IN HOSPITALITY & HOTEL MANAGEMENT SUBJECTS

Note: Admission requirements to register for the Advanced Diploma applies

ADVANCED HOSPITALITY RESEARCH

Pre-requisite:

Subject outline: This subject will provide the learner with the knowledge and skills to do basic research on a complex problem relevant to the Hospitality field and to present the research finding to relevant stakeholders according to the following Proposed Graduate Outcomes on NQF level 7.

Scope of knowledge

Ability to work with integrated knowledge of the main areas of Hospitality Management, including an understanding of an ability to apply and evaluate the key terms, concepts, facts, principles, rules and theories of Hospitality. Introductions to relevant academic conventions of the Hospitality field.

CAPE TOWN HOTEL SCHOOL

Problem-solving

An ability to identify, analyse, critically reflect on and address complex problems, applying evidence-based solutions and theory-driven arguments.

Research:

Introduction to research skills relevant in the Hospitality field of practice or profession following legitimate research design.

Producing and communicating information

Ability to develop and communicate one’s own ideas and opinions in well-formed arguments, using appropriate academic, professional or occupational discourse (field reports and reflective journals).

Ethics and professional practice

An ability to take decisions and act ethically and professionally and the ability to justify these decisions and actions drawing on appropriate ethical values and approaches with a supported environment.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HOSPITALITY ENVIRONMENTAL RISK MANAGEMENT

Pre-requisite:

Subject outline: Industry commitment to environmental ownership and its impact on the bottom line is an essential part of a business success. Hospitality industry facilities need to be in line with industry standards and environmental laws and regulations. It is imperative that sound environmental practices relating to chemical usage, supplier compliancy, water, waste and electricity are in place, commencing with an environmental audit.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HOSPITALITY FINANCIAL MANAGEMENT

Pre-requisite: Hospitality Financial Management 3

Subject outline: The objective of the subject is to equip the learner with the required financial decision-making tools to be able to put theory into practice and enhance decision-making with the use of financial information. The topics include interpretation and analysis of financial statements, budgeting and forecasting, investment decision making, cost volume profit analysis, working capital management and financing. These financial management tools will control costs, increase profitability and improve operations.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HOSPITALITY MANAGEMENT

Pre-requisite: Hospitality Management 3

Subject outline: The subject will be covered in five stages to help the student understand the strategic management process and develop a review of literature that will widen their knowledge in these topics to help with the practical understanding and use in a “real world” hospitality industry simulation.

The students will develop the knowledge and skills of the marketing instruments (7P,s) and expand their practical knowledge of marketing research to enable the marketing strategy to be learned and understood to use in the hospitality industry

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

CAPE TOWN HOTEL SCHOOL

ROOMS DIVISION

Pre-requisite: Rooms Division 3

Subject outline: Rooms Division 4’s objective is to develop an in-depth knowledge and understanding of the components of Rooms Division from a top level management perspective. Theoretical and practical computer application of revenue management strategies will be put in place, to ensure the learner is able to practically apply different strategies and interpret data. Rooms Division research will be conducted on an industry related problem that exists and this will be documented, analyzed, evaluated, and presented with recommendations put forward to assist industry.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ADVANCED DIPLOMA IN HOSPITALITY & FOOD & BEVERAGE MANAGEMENT SUBJECTS

Note: Admission requirements to register for the Advanced Diploma applies

ADVANCED HOSPITALITY RESEARCH

Pre-requisite:

Scope of knowledge

Contextualize and interpret integrated knowledge of the main areas of Hospitality Management, including an understanding of an ability to apply and evaluate the key terms, concepts, facts, principles, rules and theories of Hospitality through the scope of knowledge.

Problem-solving

To identify, analyse, critically reflect on and address complex problems, applying evidence-based solutions and theorydriven arguments.

Research:

Introduction to research skills relevant in the Hospitality field of practice or profession following legitimate research design.

Producing and communicating information

Ability to develop and communicate one’s own ideas and opinions in well-formed arguments, using appropriate academic, professional or occupational discourse (field reports and reflective journals).

Ethics and professional practice

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

FOOD AND BEVERAGE OPERATION

Pre-requisite: Food & Beverage Operations 3

Subject outline: The objective of the Advanced Diploma in Food and Beverage Operations is to provide the student with a holistic view of the management of a unit, putting emphasis on the methods of controls for inventory and in-depth people management to empower the student to be able to improve the productivity and profitability of various food service establishments.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

CAPE TOWN HOTEL SCHOOL

FOOD AND BEVERAGE STUDIES

Pre-requisite: Food & Beverages Studies 3

Subject outline: The objective of this subject is that students will emerge with a comprehensive understanding of the knowledge and skills involved in managing food and beverages at a hospitality / restaurant level, in South Africa and internationally. This involves understanding not only food and beverage content but also the significant management skills required to maintain a successful operation in a highly competitive and growing environment. Such learning is consolidated through a written project and an oral presentation.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HOSPITALITY ENVIRONMENTAL RISK MANAGEMENT

Pre-requisite:

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HOSPITALITY MANAGEMENT

Pre-requisite: Food & Beverage Management 3

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

CAPE

ADVANCED DIPLOMA

IN HOSPITALITY & PROFESSIONAL COOKERY SUBJECTS

Note: Admission requirements to register for the Advanced Diploma applies ADVANCED HOSPITALITY RESEARCH

Pre-requisite:

Scope of knowledge

Problem-solving

An ability to identify, analyse, critically reflect on and address complex problems, applying evidence-based solutions and theory-driven arguments.

Research:

Introduction to research skills relevant in the Hospitality field of practice or profession following legitimate research design.

Producing and communicating information

Ability to develop and communicate one’s own ideas and opinions in well-formed arguments, using appropriate academic, professional or occupational discourse (field reports and reflective journals).

Ethics and professional practice

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HOSPITALITY MANAGEMENT 4

Pre-requisite: PC: Management 3

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HOSPITALITY ENVIRONMENTAL RISK MANAGEMENT

Pre-requisite:

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF SPO

DEPARTMENT OFFICE-BEARERS

Head of Department Prof SEH Davies 021 680 1575

Departmental Secretary (Contract) Mrs F Salie 021 680 1680

ACADEMIC STAFF

Associate Professor Prof BK Knott PHD Sport Man(Bournemouth), MTech:Sport Management (CPUT), HDHET (CPUT), B.BusSc (UCT)

Associate Professor Prof MS Taliep PhD: Exercise Science (UCT), BSc Med Hons: Exercise Science (UCT) BSc Physiology (UCT)

Lecturer Dr JD HemmonsbeyLodewyk PhD Sport Management (UJ) MTech Sport Management (CPUT)

Lecturer: Communi cation Ms M Kabinga MA Linguistics; BA Education

Lecturer Ms R November MSc in Biokinetics (UWC), Graduate Certificate in Sport Analytics (University of Missouri)

Lecturer Mr A Jacobs MA Sport & Recreational Management (UWC)

Lecturer Ms JS Stoop MComm: Sport Management (RAU), PHED (RAU), BCommHons Sport Science (RAU), BComm Sport Management (RAU)

Lecturer ECP Dr T Venter

PhD Sport & Exercise Science (UWC), MA Bionkinectics (NMMU), HonsBiokinectics (NMMU), Bachelor of Human Movement Science (NMMU)

Lecturer (Contr) Mr CT Young MCom Sport Management (UJ), PGCE (TUT)

Lecturer Dr U Ramnath PhD Exercise Science (UCT) MPhil Bionkinetics (UCT), BSc HonsBiokinectics (UCT), B Sport Science

Lecturer Dr J Ras PhD Sport and Exercise Science (UWC)

Lecturer Ms A Ramatsia Masters of Sport Management (CPUT)

Lecturer Ms NJ Okoli MTech Information Technology (CPUT), Bsc (Hons) Computer Science (UniUyo)

Please contact your academic department for information on pipeline qualifications and subjects

DOCTORATE OF SPORT MANAGEMENT

QUALIFICATION CODE: DGBMSR

SUBJECTS: GUIDE TO TERMINOLOGY

Please contact your academic department for information on pipeline qualifications and subjects

CO-REQUISITE: A co-requisite subject is one for which a student must be registered together (i.e. concurrently) with another specified subject.

PRE-REQUISITE: A pre-requisite subject is one which a student must have passed in order to gain admission to another subject. For example, Management 1 is a pre-requisite for Management 2.

DIPLOMA SUBJECTS

BUSINESS COMPUTER APPLICATIONS

Pre-requisite: None

Subject outline: Business Computer Applications 1 (BCA 1) is designed to introduce learners to applied computer technologies and software that is relevant for business managers within the sport and leisure industry. BCA 1 is a fundamental subject and will introduce learners to concepts related to Information Technology, such as an understanding of hardware, software, and telecommunications, as well as the data, ethics and network security risks associated with such resources. This subject will provide the necessary foundation for Database Management Systems concepts and Spread sheet concepts. Furthermore, the subject prepares students to use appropriate tools for reporting and presenting information within the sport and leisure industry, thereby aligning horizontally to Communication 1 specifically as well as providing skills required in all other subjects in the diploma.

The subject places emphasis on the effective use of Excel to support accounting reporting needs. Learners will be able to write complex formulas, apply referencing and filtering techniques and statistical analysis to leverage data in new and different contexts for sport managers or professionals.

The significance of this programme ensures that students can transfer the knowledge and skills across all diploma levels.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

COMMUNICATION STUDIES

Pre-requisite: None

Subject outline: The development of effective English communication skills is a key contributor to our students’ success in the academic environment of higher education and future workplace as employees, where they will interact with colleagues, managers, clients and customers in the sport and leisure industry. These communication skills are, however, embedded in theory; therefore, our students are not only trained in vital communication skills, but also thoroughly guided through the theoretical understanding of these respective skills. The course is designed to cover communication theory, academic literacy, Organisational communication, report writing and oral presentations. This subject forms a major part of the business knowledge content of the course linking with sport, leisure, marketing, and events management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

INTRODUCTION TO RESEARCH IN SPORT & LEISURE

Pre-requisite: None

Subject outline: This research course introduces the student to applied research methods in sport and leisure management. It includes the research process, importance of a literature review, research design and data collection methods, basic statistical analysis and important research ethical considerations. The main outcome of the subject is to provide the underpinnings of research principles in sport and leisure studies so that students are adequately capacitated, and therefore enabled to understand the essentials of research within a sport and leisure context and, to provide the foundation for further study in an advanced diploma. This subject is offered in the third year of study, for three terms, before the students conduct workplace experience.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

LEISURE STUDIES

Pre-requisite:

None

Subject outline: This subject builds on the foundational management principles of the first-year level courses. The key goal of this subject is for students to acquire the theoretical knowledge of key areas of leisure study, and also develop the

fundamental practical skills that will enable them to work and operate in activities that have elements of recreation and adventure. Beyond the more formalised and often more professional or business-related environments of sport and leisure, this course will apply the management theories developed in other courses to other contexts, such as community recreation, sport development, physical activity across ages, the outdoor environment and leisure adventure contexts. This is a theoretical and practical course where much knowledge will be reinforced by experience and critically informed by research and practice. Reflection is a key skill that students develop. Students will critically evaluate the sustainability of their actions and those of others, seeking solutions to foster just, equitable and sustainable futures. The course also focuses on how sport and leisure impacts and governs recreation behaviour and participation in society and how leisure influences society and individual’s recreation choices and recreation program design. Leisure studies builds and reflects on certain modules from other subjects, for instance how to market a leisure program, how to manage a sport and leisure facility, how to apply the public relations and communications program to the leisure industry and leisure programs. Therefore the knowledge of all other subjects is applicable to the outcomes of the leisure environment.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

SPORT & LEISURE EVENT MANAGEMENT 1

Pre-requisite: None

Subject outline: The purpose of this subject is to equip the learner with the basic knowledge and understanding of event management principles relevant for the sport and leisure event industry. Students will be taught to interpret and apply procedures, operations, techniques and legislation relevant for the sport and leisure event industry. Sport events make up a significant part of the sport industry in South Africa and their hosting has recognised benefits and impacts for host communities. From community level to mega-events, this course will equip the learner with the expertise required to understand and manage these events and adhere to the national regulations that govern this. This subject forms part of the business knowledge content of the course, linking with the sport and leisure marketing and management subjects.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

SPORT & LEISURE INDUSTRY EXPERIENCE

Pre-requisite: Sport & Leisure Management 2, Sport and Leisure Marketing 2, Sport & Physical Recreation Studies 2

Subject outline: Cooperative Education is an Experiential Training method that formally integrates classroom studies with learning through productive work experiences (Experiential Learning) in a sport and leisure working environment. It provides progressive experiences in integrating theory and practice. The cooperative education course is a partnership among students and the various work places in the sport and leisure field with specified responsibilities for each partner. This course consists of a classroom component and a placement component. Prior to the placement, all students must attend classes that will prepare the students for the workplace and manage the expectations of students for the placement. The placement will take place during the final quarter of the third year of study.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF SPO

SPORT & LEISURE MANAGEMENT 1

Pre-requisite: None

Subject outline: This introductory subject provides students with the fundamental theoretical knowledge and practical perspectives of management principles that are important for a manager in the sport and leisure industry. A strong base of fundamental management principles as well as professional skills aims to prepare students for the unique demands of the sport and leisure industry. In this first-year, NQF level 5 subject, the content includes a range of contemporary management principles and perspectives, such as: the strategic management approach; leadership and management of organisational culture; change management; entrepreneurship; financial management; problem solving; and managing teams, all within the sport and leisure industry. Sport and Leisure Management 1 forms a major part of the business knowledge content of the course and also has a direct link with the Sport and Leisure Marketing 1, Sport Business Communication and Sport and Leisure Event Management 1. The Sport and Leisure Management is a major subject that is offered throughout the duration of the qualification (three years).

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

SPORT & LEISURE MANAGEMENT 2

Pre-requisite: Sport & Leisure Management 1

Subject outline: Sport and Leisure Management 2 is one of the major subjects of the programme. This theoretically-based subject builds on the management principles and foundations that were established at the first-year level, while continuing to focus on the concepts and importance of operations management and strategies in managing sport and leisure products, services, events, athletes and facilities. The curriculum provides students with the academic preparation and practical training required to successfully manage an organisation in the sport and leisure industry. The 2nd year level of this subject broadly covers the selected management functions of: operations management; project management; financial management; entrepreneurship; talent identification; and facility management. The subject forms an integral part of the business knowledge content of the programme. The skills developed in Sport and Leisure Management 2 will prepare the students for Sport and Leisure Management 3 which will help them to achieve the outcomes for their exit requirements.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

SPORT & LEISURE MANAGEMENT 3

Pre-requisite: Sport and Leisure Management 2

Subject outline: Sport and Leisure Management 3 continues to build on the foundations laid in Sport and Leisure Management 1 and 2, by exposing the students to further contemporary management principles relevant for the sport and leisure industry. This subject provides students with the opportunity to develop and apply competencies required in the sport and leisure management industry. Students will be skilled to compare and relate how management theory and practices are applied in a professional sport and leisure business environment. Critical thinking will be encouraged by analysing the South African and global sport and leisure industry. Students will evaluate, analyse and critique South Africa policies and procedures in relation to sport and recreation nationally and internationally. The core content areas cover: change management; corporate governance; athlete management; human resource management; and risk management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

SPORT & LEISURE MARKETING 1

Pre-requisite: None

Subject outline: The introductory level of this core subject provides students with knowledge of theoretical perspectives and practical applications of the foundational strategic marketing principles relevant to the sport and leisure industry. Students will be introduced to the core marketing concepts, strategic marketing principles, market considerations and the sport marketing mix. The subject introduces learners to contemporary and innovative practices for marketing a sport or leisure product, service or organisation, such as: corporate identity creation and management; customer relationship management; and developing a service orientation. Sport and Leisure Marketing 1 will prepare students for the secondyear level subject and also aligns with the other business management focused subjects in the programme.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

SPORT & LEISURE MARKETING 2

Pre-requisite: Sport and Leisure Marketing 1

Subject outline: Sport and Leisure Marketing 2 requires students to apply the basic marketing principles learned in the introductory level subject within the strategic sport marketing framework in order to develop sound marketing plans for an organisation in the sport and leisure industry. Students will learn about and engage with examples of strategic marketing plans and practices of sport and leisure related organisations, facilities, events, athletes and teams. The subject content includes contemporary and strategic marketing elements, such as: consumer behaviour; market selection decisions; marketing promotions and communications; branding strategy; and digital marketing. This subject forms an integral part of the business knowledge content of the course as it links with the sport, leisure, and events subjects offered. Sport and Leisure Marketing 2 is one of the major, core theoretically based subjects offered within the Sport and Leisure Management course. The skills developed in this course prepare the student for Sport and leisure marketing 3 and to achieve the generic exit level outcomes required at the completion of the third year level of study.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

SPORT & LEISURE MARKETING 3

Pre-requisite: Sport and Leisure Marketing 2

Subject outline: The purpose of Sport and Leisure Marketing 3 is to build on the foundations of the previous two marketing subjects at first and second year level, but now include specialist knowledge in what is termed “marketing through sport and leisure” as well as develop higher levels of learning through marketing analysis, application and awareness of marketing strategy. Sport and Leisure Marketing 3 is a major, core, theoretically-based subject. The content includes: a rationale for the marketing through sport and leisure; an identification of sponsorship opportunities and the procurement of sponsorship for a sport and leisure organisations; the application of sponsorship for sport and leisure events, facilities and athletes; the legal and ethical framework governing sponsorship in South Africa; and a critical analysis of trends and challenges within the industry. At the third-year level, the subject demands that students begin to develop and demonstrate analytical and problem-solving ability within familiar and unfamiliar sport and leisure marketing contexts. This subject constitutes a major part of the business knowledge content of the course, linking with the sport and leisure management and sport and leisure event management subjects in particular. It is covered over 3 terms of the academic year, after which the student will apply this knowledge in an industry context through the Sport and Leisure Industry Experience subject.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

SPORT & PHYSICAL RECREATION STUDIES 1

Pre-requisite: None

Subject outline: Sport and Physical Recreation Studies (SRS) 1 provides a basic foundation of human anatomy, body composition, exercise physiology and human kinesiology that is relevant for the manager within the sport and leisure industry. Applications of this knowledge are particularly relevant for athlete and team management, as well as sport marketing, event management, coaching, physical recreation and leisure services. This knowledge will be used as a foundation for the 2nd and 3rd year courses.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

SPORT & PHYSICAL RECREATION STUDIES 2

Pre-requisite: Sport & Physical Recreation Studies 1

Subject outline: Sport & Physical Recreation Studies 2 builds on the foundation of the previous course that focused on the human anatomy and physiology. The course now focusses on the human bodies different energy systems used during exercise and how exercise is affected by the environment. It also focuses on the use of technology in sport & leisure exercise.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

SPORT & PHYSICAL RECREATION STUDIES 3

Pre-requisite: Sport & Physical Recreation Studies 2

Subject outline: Sport and Physical Recreation Studies 3 is a major, core, theoretically-based subject. The subject builds on the foundational knowledge of the previous courses, namely physiology, human anatomy, biomechanics, energy systems and exercise systems and applies this knowledge more specifically to the sport, recreation and leisure industry, covering areas of exercise, prescriptions, and exercise for special populations, sports and nutrition. It ultimately provides a person working in sport, recreation or leisure management with a broad understanding of the fitness and physiological aspects associated with exercise so that they can make informed decisions on physical performance and health and wellness. The subject also integrates with the other core subjects to provide a holistic approach to management in a broad spectrum of sport, recreation and leisure activities. It is covered over 3 terms of the academic year, after which the student will apply this knowledge in an industry context through the Sport and Leisure Industry Experience subject.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

SPORT IN SOCIETY

Pre-requisite: None

Subject outline: Sport in society focuses on aspects such as sociology, sport development and sport transformation. The course enables students to develop shared skills to effect positive change and impact within communities. The students should be able to monitor and evaluate community sport programs and further provide recommendations to relevant parties involved. It also focuses on understanding the social implications of policy and governance of sport. The subject will further enable students to understand theories and concepts of sport development as well as transformation in a contemporary sport and leisure environment, especially in South Africa. The course will empower students to apply various methods/tools to comprehend, analyse, manage and resolve social conflict in a society. The learners will also develop skills to plan, implement and evaluate sport and leisure programs with specific aims and concrete strategies. The subject uses a holistic approach to the development and history of sport and leisure in our society and how it influences all other aspects of the sport and leisure business world and the way in which people and communities partake in sport and leisure activities.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF TOURISM AND EVE N T S

DEPARTMENT OFFICE-BEARERS

Head of Department Dr CN Dube 021 460 9067

Administrative Assistant (Contract) Mr O Maqaqa 021 460 3022

ACADEMIC STAFF

Senior Lecturer Ms E Venske ND Tourism Management, BTech Tourism Management, MTech Tourism and Hospitality Management 021 460 3518

Lecturer Mr MA De Beer MA (Tourism Management) 021 864 5511

Lecturer Dr CN Dube PhD (Geography) 021 460 4250

Lecturer Mrs PB Ebrahim BA (English), HDE, MBA 021 460 8332

Lecturer Ms PP Mokoena MTech Tourism & Hospitality, BTech Food Services Management, BTech Post School Education, ND Food Services Management 021 460 9082

Junior Lecturer (Contract) Mrs I Perold (Nee Bakkes) BTech Tourism Management, ND Marketing 021 864 5511 PeroldI@cput.ac.za

Junior Lecturer Ms ZM Cornelissen ND Food & Beverage Management, BTech Food & Beverage Management 021 460 9028 CornelissenZ@cput.ac.za

Junior Lecturer (Contract)

JMV Irakoze

Junior Lecturer (ECP) (Contract)

(Contract)

ECP Lecturer Mr CG Hattingh

Lecturer (Contract)

Mr G Mureshera MTech (Tourism and Hospitality Management) 021 460 4201

Lecturer Mrs Z Cornelissen Mtech: Tourism and Hospitality Management 021 460 9028

Lecturer (Contract)

Ms Z Tomlisson Mtech: Toruism and Hospitality Management 021 460 3098 tomlinsoz@cput.ac.za

Ms W Magangqaza MTech: Tourism and Hospitality Management 021 460 4250 magangqazaw@cput.ac.za

Lecturer Ms P Stuma Master of Management Sciences: Tourism and Hospitality 021 864 3098 stumap@cput.ac.za

Lecturer Ms N Nzama Master of Tourism 021 460 3093 nzaman@cput.ac.za

Lecturer Ms L Arullapan Master of Management Science: Hospitality and Tourism 021 460 3091 arulappanl@cput.ac.za

Lecturer Mrs M Engelbreght MTech (Tourism and Hospitality Management)

Lecturer (Contract)

I Perold

Mr M Silwana

Lecturer (Contract) Ms N Magida

Lecturer Dr P Mokoena D

Lecturer

Lecturer (Contract) Mrs E Abrahams MTech:

Lecturer Mrs P Ebrahim MBA:

Please contact your academic department for information on pipeline qualifications and subjects

DIPLOMA: TOURISM MANAGEMENT

DIPLOMA: TOURISM MANAGEMENT (EXTENDED

BCA150X CMM150X EBP150X EBP260S EPC150X EPC260S EVT250S EVY150X EVY260S PGT150X PGT260S

DEP ART MEN T OF TOURISM AND EVE N T S MANAG EME N T

SUBJECTS: GUIDE TO TERMINOLOGY

Please contact your academic department for information on pipeline qualifications and subjects

CO-REQUISITE: A co-requisite subject is one for which a student must be registered together (i.e. concurrently) with another specified subject.

PRE-REQUISITE: A pre-requisite subject is one which a student must have passed in order to gain admission to another subject. For example, Management 1 is a pre-requisite for Management 2.

DIPLOMA SUBJECTS: TOURISM MANAGMENT

BUSINESS COMPUTER APPLICATIONS

Pre-requisite:

Subject outline: Students who complete this module, will understand and be able to use the different components of Communication and Information Technology; understand and be able to use the Desktop Environment within the current Operating system; be able to use communication and research technologies in world wide web environment on desktop and mobile technology; and be able to use the Microsoft Office Applications individually and integrate within applications.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

COMMUNICATION

Pre-requisite:

Subject outline: This subject focuses on the study of human communication in a variety of formats, media and contexts. Content includes instruction in the theory and practice of interpersonal, group, organisational, professional and intercultural communication; speaking and listening; reading and writing; as well as verbal and non-verbal interaction; argumentation and persuasion; technologically mediated communication and various contextual applications. Given the importance of language as a code for effective communication, academic literacy has also been integrated into the Communication curriculum.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

TOURISM DEVELOPMENT AND PLANNING 1

Pre-requisite:

Subject outline: The module introduces students to the fundamentals of tourism development and planning, with special focus on the Tourism industry and the tourism destination (including fundamentals of tourism and tourism demand.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DESTINATIONS 1

Pre-requisite:

Subject outline: Product and destination knowledge of Cape Town, South Africa, Africa and Indian Ocean Islands. Selling and presentation skills, conducting site inspections(hotels and attractions). Inbound markets, trends and niche markets.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF TOURISM AND EVE N T S MANAG EME N T

TOURISM MANAGEMENT 1

Pre-requisite:

Subject outline: An introduction to the fundamentals of tourism development and planning, with special focus on the Tourism industry and the tourism destination (including fundamentals of tourism and tourism demand.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

TRAVEL

AND TOURISM OPERATIONS 1

Pre-requisite:

Subject outline: Local, provincial and national itinerary planning and costing. Map work. Travel agency operations (travel jargon, accommodation vouchers, car rental, travel insurance, forex). Domestic air fares (normal & special fares, refunds, upgrades, re-routing).

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

TOURISM MARKETING 2

Pre-requisite:

Subject outline: Marketing principles (introduction to marketing), Characteristics of Tourism, The marketing mix (4p’s) including product strategies, price strategies, place/distribution strategies, promotion strategies (advertisting, personal selling, public relations, sales promotion, marketing collateral, public relations and sponsorship strategies), Physical evidence, people and process strategies. Online tourism marketing principles and systems.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

TOURISM DEVELOPMENT AND PLANNING 2

Pre-requisite: Tourism Development and Planning 1

Subject outline: Focuses on the overall tourism planning process. The involvement of all stakeholders including the private sector, government and the communities. It further looks at the importance of the environment and the sustainable nature of tourism development projects with reference to planning, monitoring and evaluation.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DESTINATIONS 2

Pre-requisite: Destinations 1

Subject outline: Product and destination knowledge of Middle East, Europe, Americas, Asia and Australasia. Destination selling and presentation skills. Regional and international itinerary planning and costing. International map work.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

TOURISM MANAGEMENT 2

Pre-requisite: Tourism Management 1

Subject outline: This subject builds on the foundation of Tourism Management 1 by covering Human Resource Management, Operations Management and Financial Management in more detail (Marketing elements will be covered in the subject Tourism Marketing). In addition students are introduced to the key legal aspects relating to tourism organisations and responsible tourism principles

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF TOURISM AND EVE N T S MANAG EME N T

TRAVEL AND TOURISM OPERATIONS 2

Pre-requisite: Travel and Tourism Operations 1

Subject outline: Tour Plan (computer program training for tour operators). Virgin Atlantic International Fares and Ticketing Level 1 (international, externally accredited course).

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

EVENT MANAGEMENT (ELECTIVE - OPTION A)

Pre-requisite:

Subject outline: History of Events and strategic development demands for Events in South Africa, EMBOK, Administration, Design and Marketing of Events (including sponsorships and fundraising), Event Operations Management, Risk and safety management, the impacts of Events, Bidding and securing events. A practical component of hosting an event.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

HOSPITALITY MANAGEMENT (ELECTIVE - OPTION B)

Pre-requisite:

Subject outline: Hospitality operations (housekeeping, front office, banqueting, food and beverage for hospitaliy establishments). Hospitality business (finance, HR, marketing, cost control, procurement for hospitality establishments). Hospitality guest relations and service excellence. Hospitality management principles

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

TOURIST GUIDING

(ELECTIVE - OPTION C)

Pre-requisite:

Subject outline: This subject provides an essential overview of the core natural, historical as well as man –made attractions in Cape Town as WC region. It also focuses on architecture, fauna and flora, presentation techniques, itineraries as well as extensive mapwork and tour guiding operational management. The subject aims to prepare students to register for and operatie in the WC region of South Africa.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

TOURISM MARKETING 3

Pre-requisite: Tourism Marketing 2

Subject outline: Tourism Marketing research, and marketing environment. Target market segmentation, targeting and positioning. Consumer and Behaviour in organisational behaviour in tourism. Marketing budgeting, control and evaluation. Students are exposed to a tourism organisation and assess marketing plans on development aspects as well as online marketing mix elements.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF TOURISM AND EVE N T S MANAG EME N T

TOURISM MANAGEMENT WORKPLACE-BASED LEARNING

Pre-requisite: All Year 1 and Year 2 subjects completed.

Subject outline: Topics for Work preparedness include Written Communication (Email/Report writing/CV compilation); Verbal Communication (public speaking/presentations); Interpersonal Communication (Importance of meetings/conflict resolution); Planning and organisational skills (intepreting instructions); Problem solving/Feedback and critique; Time Management (punctuality/meeting procedures/schedules/diary management); Basic Bookeeping (Cash Requisitions/Invoicing/interpret basic financial documents); Personal Profile (hygiene/first impressions/selfactualisation/manners); and Graduate Attributes (take iniative/ assertiveness/accountability). Students to be placed at one work station for 6 months; whilst gaining invalauble work experience through on-the-job training the student will document their experiences and compile a Portfolio of evidence to be submitted upon their return.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

TOURISM DEVELOPMENT AND PLANNING 3

Pre-requisite: Tourism Development and Planning 2

Subject outline: Broad understanding of governance issues relating to tourism development, policy approach, destination development, application of the Environmental Impact Assessment (EIA) and best practices in sustainable tourism development and responsible tourism.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

TOURISM MANAGEMENT 3

Pre-requisite: Tourism Management 2

Subject outline: The subject focuses on new venture creation and entrepreneurship in tourism. Knowledge acquired by students in preceding levels is integrated into the development of a business plan for a new tourism venture. In addition, the aspects of business ethics and corporate social responsibility are covered.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

TRAVEL AND TOURISM OPERATIONS 3

Pre-requisite: Travel and Tourism Operations 2

Subject outline: Tour Plan (computer program training for tour operators). Virgin Atlantic International Fares and Ticketing Level 2 (international, externally accredited course). GDS training on Amadeus system.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

N T

ADVANCED DIPLOMA IN TOURISM MANAGEMENT SUBJECTS

Note: Admission requirements to register for the Advanced Diploma applies

ADVANCED RESEARCH

Pre-requisite:

Subject outline: This subject will provide the learner with the knowledge and skills to do basic applied research on a complex problem relevant to the Tourism management field and to present the research finding to relevant stakeholders according to the following Proposed Graduate Outcomes on NQF level 7.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ADVANCED TOURISM DEVELOPMENT AND PLANNING

Pre-requisite:

Subject outline: Advanced tourism development will enable the learner to show an understanding of strategic tourism development and planning. The subject focuses on the sustainable management and development of tourism products as well as the strategic planning of tourism development.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ADVANCED TOURISM MANAGEMENT

Pre-requisite:

Subject outline: The Advanced diploma in Tourism Management takes an integrated approach to management covering topics such as management, leadership and ethics as well as organisational and human resource development. The subject introduces students to a variety of management theories and techniques to enable them to understand the dynamics of strategic management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ADVANCED TOURISM MARKETING

Pre-requisite:

Subject outline: The subject focus is on the development of a strategic marketing plan for tourist attractions/organisations. The development of a strategic marketing plan covers marketing research, budgeting, the situation analysis, the marketing mix strategies, implementation, evaluation and control.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ADVENTURE TOURISM (Elective module)

Pre-requisite:

Subject outline: The subject introduces students to a variety of aspects related to the management and development of Ecotourism. The introductory theme relates to the origin, definition and nature of Ecotourism and ecotourists. From this foundation, the impacts of tourism and specifically ecotourism are elaborated upon.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF TOURISM AND EVE N T S MANAG EME N T

ECOTOURISM (Elective module)

Pre-requisite:

Subject outline: The subject introduces students to a variety of aspects related to the management and development of Ecotourism. The introductory theme relates to the origin, definition and nature of Ecotourism and Eco tourists. The development of ecotourism, with reference to governance and policies and stakeholder and participant management is then considered.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

E-TOURISM (Elective module)

Pre-requisite:

Subject outline: The advent of Internet and E-commerce has digitised the processes and value chains within the Tourism Industry. ETourism therefore explores the key issues and theories related to the effective use of Industry CT and e-tools for 21st century tourism businesses. The module is designed to develop, maintain and employ user-friendly online tools which deliver solid online business visibility.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DIPLOMA SUBJECTS: EVENT MANAGMENT

BUSINESS COMPUTER APPLICATIONS

Pre-requisite:

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

COMMUNICATION

Pre-requisite:

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

EVENT BUSINESS MANAGEMENT 1

Pre-requisite:

Subject outline: Management principles; Budgets and Budgeting Process;Cash Flow Management; Human Resource Management (Process, Organizational Structure and Workforce Relation); Procurement Management (Introduction); Accounting (Basic, Key Financial Statements).

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF TOURISM AND EVE N T S MANAG EME N T

EVENT PLANNING AND PRACTICE 1

Pre-requisite:

Subject outline: Conceptualization of the event; The event management process; Planning the event; Organising the event and practical staging/implementation of the event which has been planned. Toolkit in staging the event; Theoretical Hospitality and venue management principles; Design domain relating to the event hosted by first years. Students learning across multiple subject areas and linked are integrated into the development of a portfolio based on field trips and similar activities as well as externally accredited courses appropriate for the level of studyand in line with the event genres covered in Event Practice I. This module facilitates practical components and work-integrated-learning in the programme.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments, and practical hosted event assessments.

EVENT OPERATIONS MANAGEMENT 1

Pre-requisite:

Subject outline: Travel & tourism operations related to local event tourism; The role of event impact assessment; Destination knowledge of the Western Cape; Cultural Knowledge of the Western Cape; Customer Care & Communication Management; Organisations in the event industry, South Africa & Global; Stakeholders & services providers in the event industry; Assisting clients with special needs (disability market); Introduction to event sponsorship; Event Participant Management; Decision (bidding) Processes.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

EVENT PROJECT MANAGEMENT 1

Pre-requisite:

Subject outline: Utilising EMBOK (phases, processes,domains) as foundation to the event project; the project triangle and event phases; the areas of management and the process of of event project management; the project initiation and planning phase. Introduction to project management principles.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

EVENT BUSINESS MANAGEMENT 2

Pre-requisite: Event Business Management 1

Subject outline: Entrepreneurship; Introduction to Business Law; Systems Management; Information Management. With practical componenets of the event business practice software.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

EVENT PLANNING AND PRACTICE 2

Pre-requisite: Event Planning and Practice 1

Subject outline: Plan and manage meetings; Manage event staging; EMBOK; On site event management services provision; Select event venues and sites; Create, update and use production reference documents; Organise and facilitate rehearsals; Resource requirements for total production. Establish and manage production resources; Address copyright and legal requirements; Develop conference/workshop conferences; programmes and an overview of conceptualising; Planning and staging an event according to the event management process of research; Design, planning, Coordination and evaluation in EMBOK. Students learning across multiple subject areas and linked are integrated into the development of a portfolio based on field trips and similar activities as well as externally accredited courses appropriate for the level of study and in line with the event genres covered in Event Practice II. This module facilitates practical components and work-integrated-learning in the programme.

DEP ART MEN T OF TOURISM AND EVE N T S MANAG EME N T

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments, and practical hosted event assessments.

EVENT MARKETING 2

Pre-requisite:

Subject outline: The event marketing mix, event marketing planning, Event market segmentation, target marketing and positioning; Event marketing research; consumer behaviour; developing and maintaining community and stakeholder relationships; coordinating the production of event marketing materials; conducting a financial analysis of marketing strategies; contingency planning, with a component of online event social media marketing.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

EVENT OPERATIONS MANAGEMENT 2

Pre-requisite: Event Operations Management 1

Subject outline: Risk Management techniques and tools; Identify hazards, control plans and procedures; Event Design Risk Management; Compliance Management; Security Management; Emergency Management; Disaster Management; Health and Safety Management; Legal and Ethics Management; Insurance Management; and Event Legislation and Policy Evaluation; Product knowledge of national and international events.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

EVENT PROJECT MANAGEMENT 2

Pre-requisite: Event Project Management 1

Subject outline: Project scoping and event project management risks and constraints; critical path analysis, Gantt charts,breakdown of tasks and network diagrams. EMBOK as project management framework for the event executing phase, the event controlling phase, project resources and quality and project accounting and evaluation for project management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

EVENT MANAGEMENT WORKPLACE-BASED LEARNING

Pre-requisite: All Year 1 and Year 2 subjects completed

Subject outline: This subject aims to assist in preparing students for work placement (level 3) as part of WIL, and covers topics as follows: Written Communication (Email/Report writing/CV compilation) in the event workplace; Verbal Communication (event pitching and presentation, public speaking); Interpersonal Communication (Importance of meetings/conflict resolution in the event workplace); Planning and organisational skills (intepreting instructions); Problem solving/Feedback and critique; Time Management (punctuality/meeting procedures/schedules/diary management); Basic Bookeeping (Cash Requisitions/Invoicing/interpret basic financial documents); Personal Profile (hygiene/first impressions/self-actualisation/manners); Developing graduate attributes (take iniative/assertiveness/accountability). Students to be placed at one events related work station for 6 months; whilst gaining structured invaluable work experience through on-the-job training under mentorship at the workplace, the student will document their experiences and compile a portfolio of evidence to be submitted upon their return while lecturers will be responsible for workplace visists and integrated assessments in partnership with on-site mentors.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

DEP ART MEN T OF TOURISM AND EVE N T S MANAG EME N T

EVENT BUSINESS MANAGEMENT 3

Pre-requisite: Event Business Management 2

Subject outline: Entrepreneurship development and management; Contract Law (Employment Legalities, Contract Administration, and event specific legal contracts); Systems Management; Information Management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

EVENT PLANNING AND PRACTICE 3

Pre-requisite: Event Planning and Practice 2

Subject outline: (EMBOK) and core values (integration, ethics, continous improvement, strategic thinking, creativity); Practically conceptualise, plan and stage a two-tiered event through process of research, design, plan, coordinate and evaluate. Organise and manage event infrastructure; Manage event, facility and production equipment acquisition and maintenance; Event contingency planning; and manage event venue services and provide on-site management services. Students learning across multiple subject areas and linked are integrated into the development of a portfolio based on field trips and similar activities as well as externally accredited courses appropriate for the level of study and in line with the event genres covered in Event Practice III. This module facilitates practical components and workintegrated-learning in the programme.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

EVENT MARKETING 3

Pre-requisite: Event Marketing 2

Subject outline: Marketing plan management; sponsorship management; public relations and media management, hospitality management (corporate hospitality); promotion & sales management; merchandising and material management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

EVENT OPERATIONS MANAGEMENT 3

Pre-requisite: Event Operations Management 2

Subject outline: Compiling an event risk strategy ; Analysing event legislation and policy; and Operations management strategies including audience management, volunteer management, infrastructure, logistics & site management, transport management, programme design management, production elements as well as technical production management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ADVANCED DIPLOMA IN EVENT MANAGEMENT SUBJECTS

Note: Admission requirements to register for the Advanced Diploma applies

ADVANCED EVENT MANAGEMENT

Pre-requisite:

Subject outline: The subject takes an integrated approach to management covering topics such as management, leadership and ethics as well as organisational and human resource development. The subject introduces students to a variety of management theories and techniques to enable them to understand the dynamics of strategic management, including contemporary issues such as e-commerce.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ADVANCED EVENT MARKETING

Pre-requisite:

Subject outline: The subject covers content on development of a marketing plan, event marketing research, budgeting, the situation analysis, implementation, evaluation and control. The bidding module covers the event description, factors to consider when deciding to bid for an event, the bidding process, preparation of a bid proposal and the critical success factors for event bidding.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

ADVANCED RISK MANAGEMENT FOR EVENTS

Pre-requisite:

Subject outline: The subject reinforces risk management strategies by providing students with an overview of the event project management process exploring the principles of the Event Management Body of Knowledge (EMBOK). The subject covers the planning and risk management considerations of special and mega events.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

EVENT BUSINESS PROTOCOL AND ETIQUETTE

Pre-requisite:

Subject outline: The subject introduces students to discipline specific conceptual and contextual knowledge areas including successful negotiation skills, fair business practice, and international mega event protocol and best practice when preparing for an event. The subject furthermore enables students to understand the importance of professional and ethical business behaviour.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

RESEARCH METHODOLOGY & PROJECT

Pre-requisite:

Subject outline: This subject will provide the learner with the knowledge and skills to do basic applied research on a complex problem relevant to the Event management field and to present the research finding to relevant stakeholders according to the following Proposed Graduate Outcomes on NQF level 7.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and summative assessments.

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DEPARTMENT OFFICE-BEARERS

ACADEMIC STAFF

Senior Lecturer / (Acting) Head of Department

Lecturer (Contract) –Diploma in Banking & Bachelor of

Lecturer / CoOrdinator (Bachelor of Business

Lecturer / Coordinator (Diploma in Bki)

Lecturer (Bachelor of Business Informatics)

Senior Lecturer (Postgraduate Diploma in Business Administration)

Dr S NguepiKasse

Mr S Nundlal Master of Business Administration 021 460 3747 NundlalS@cput.ac.za Engineeing Bldg, 4th Floor, Rm 4.8

Dr D Onojaefe DTech: Marketing 021 460 9019 OnojaefeD@cput.ac.za Engineeing Bldg, 4th Floor, Rm 4.12

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DIPLOMA IN BANKING

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SUBJECTS: GUIDE TO TERMINOLOGY

Please contact your academic department for information on pipeline qualifications and subjects

REQUISITE:

PRE-REQUISITE:

DIPLOMA SUBJECTS

MODERN BANKING

Pre-requisite: N/A

Subject outline: In this subject, the students will be introduced to the foundational concepts and theories underpinning traditional and digital/mobile banking. The module will also expose students to the influence of financial technology qualified as “disruptor” on banks activities, products and services. The foundational concepts include the concept of “bank” itself, financial intermediary, size transformation, maturity transformation, risk transformation, asymmetry information, transaction costs, adverse selection, moral hazard, disintermediation, sustainable and ethical banking. The theories of financial intermediation which explain the role of banks, the reason why banks exist include delegated monitoring (monitoring credit risk), information production (on investment opportunities), liquidity transformation (via deposits financed by loans) and consumption smoothing (through lending). Students will also be exposed to the types of banks that operate at the moment which include commercial banks, investment banks, private banks and mutual banks. Students will further learn about the forms of banking activities such as universal banking, specialist banking, interest free Islamic banking, digital and mobile banking (starting with the drivers of customer behavior change, followed by organizational change and the mobile’s ability to shift banking. Students will then have cognizance of the varieties of services that banks offer which essentially consist of loans, deposits, payments, investment, pension, insurance, money, E-banking (E-money, remote payments, telephone banking) and capital markets services. Students will be explained the main forces (competition, deregulation financial innovation and technology) that drive trends in the banking sector. With regards to Financial technology, students will be exposed the understanding of blockchain specifically, which is the technology underpinning Bitcoin. They will also be presented the benefits for the economy and the challenges the blockchain technology poses to payments, credit, lending, trading, settlement and compliance.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

FINANCIAL MARKET 1

Pre-requisite:

Subject outline: The students will be introduced the fundamentals of financial markets. The types of markets which include Money market, bond market, stock market, mortgage market, foreign exchange market and other markets such as commodities markets will be presented. Basic knowledge pertaining to the structure of financial markets such as the distinction between the primary and secondary markets and how they function will be explained. Students will also be exposed to the importance of interest rate in valuation of financial markets instruments. The role the regulatory bodies play in monitoring the markets transactions and their participants rights is discussed in the South African context. This subject equips the students with the understanding of the influence of financial markets on banks transactions and risk management. This subject is also a foundation for understanding Financial market 2 which is focused on the in-depth understanding of Equities market, Bonds market and Derivatives instruments for investment and risk management purpose.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

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ORGANISATIONAL DEVELOPMENT

Pre-requisite: N/A

Subject outline: The students will be introduced the fundamentals for understanding organization development process. The historical evolution of the field and its influence on businesses external environment changes will be studied. The concepts of organizational theory such as organizational culture (norms, values, behavior), organizational climate (leadership, attitude, beliefs) and organizational strategies (diagnosis, action planning, intervention, evaluation) are extensively presented as key for the sustainability of a business. The course further covers the stages of organizational development process which purpose is the increase organizations’ effectiveness. The key stages comprise the diagnosis of the organization , the implementation of effective interventions and the evaluation of the intervention. This subject is a foundation for understanding human resources management in terms of people’s behavior and their impact on companies’ performance, and business strategy subject.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

BANK FINANCIAL MANAGEMENT 1

Pre-requisite: N/A

Subject outline: The module focused on the foundational concepts and principles of accounting and cost and management that facilitate the understanding of the good practices of financial management within banks and other organizations. This basic knowledge will enable the learner to conduct work in an ethical and professional manner, verify and recommend information from source documents and complete required reports in compliance with relevant legislation. This will contribute towards efficient work production and corporate governance in the organization. The achievement of this unit standard will provide foundational knowledge, expand the skills base of the qualifying learner and make the person more effective in his/her tasks.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

COMMUNICATION 1

Pre-requisite: N/A

Subject outline: The module helps students to develop communication skills, which are required for effective interactions in the workplace and society. It will provide students with the knowledge and skills to develop confidence, smartness, and outward skills. It will develop students’ ability to think critically and be able to make decisions and take actions. It will equip students with literacy skills such as the importance of reading, academic writing skills, information literacy skills, listening and oral presentations. It will develop students’ language competence. Lastly, it will broaden students’ understanding of diversity and how to manage it. The main outcome of this subject is to display competence in written and oral communication and to respond effectively on cultural differences. Communication should not be a stand-alone subject. The skills learned and developed in Communication should be applied to other subjects and serve as preparation for workplace spoken and written interaction. Communication as a process is related to all the other subjects as it equips students with skills on how to work effectively as a team, how to write academically and professionally as well as afford students with the ability to do business presentations.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

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ECONOMICS 1

Pre-requisite: N/A

Subject outline: The student will be equipped with the understanding of the basic microeconomic and macroeconomic theories and concepts such as supply and demand, money supply, cost, efficiency and scarcity. The theories and concepts mastering will then be applied for the understanding of the interconnections between the economy environment and financial services sector/businesses response, and for markets analyses. The subject further provides the understanding of the concepts/theories of production, conservation and allocation of resources under conditions of scarcity, utility theory, elasticity, consumer choice, market structures and the theory of the firm. The economic issues such inflation, unemployment, economy growth, stagflation, depression will be presented as well as the key founders of various economic systems (Smith, Marx and Keynes). The subject is a foundation for appraising risk, financial markets movements, bank customers’ needs and behavior, investment decisions.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

BUSINESS INFORMATION SYSTEMS

Pre-requisite: N/A

Subject outline: This module introduces learners to the basic knowledge of information systems, demonstrates their relevance and function for businesses, and equip the students with the skills needed to analyse and effectively use information systems in the work place settings. The lectures start with the Basic Concepts of Information Technology (Theory) followed by more practical knowledge of applications and various other information systems. These include Computer and Managing Files (Windows 10); Information and Communication (Email and Internet); Word Processing (Microsoft Word 2016); Presentation (Microsoft PowerPoint 2016) ; Spreadsheets (Excel 2016) ; Database (Access 2016). Information security and privacy. The subject prepares the students for modern banking and all the related subjects.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

BANKING LAWS, ETHICS AND REGULATIONS

Pre-requisite: N/A

Subject outline: The module equips the students with the understanding, ability to analyze and apply the essential laws and regulations that govern the banking industry in South Africa. The students will take cognizance of the fact that the nature and relevance of these banking laws and regulations are highly influenced by international standards so as to insure the stability of the banking system as a whole. The subject is the foundation for risk management, compliance and legal practices in the modern banking context .

The module also exposes the student to detailed knowledge about ethics and corporate governance as it should be applied within banking institutions to mitigate their risk exposure. Students will also be equipped with foundational knowledge of the King III code relative to corporate governance in South Africa. The concepts of accountability and stewardship will be emphasized

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

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ECONOMICS 2

Pre-requisite: ECONOMICS 1

Subject outline: Economics 2 intends to equip students, who have passed Economics 1 with added insights into the economics way of thinking, to apply it to decision-making in the banking sector. As is the case with Economics 1, the aim of Economics 2 is to enable banking business decisions that make the best use of the organisation’s scarce resources. It falls within the cognitive domain. This module adds to the student skills the basic techniques required to perform market analysis, demand analysis and economic cost analysis. It serves as a foundation and complement to courses in Marketing, Managerial Accounting and Strategic Management.. It provides a theoretical framework for linking together a whole set of cross-functional studies and curriculum. It facilitates a systematic search process to the design of optimal solutions. The subject recognises three processes by which allocation decisions are made in relation to scarce resources – a market process, a command process and a traditional process. While the curriculum attention of Economics 1 is concentrated on the market driven processes (encompassing the concepts of demand, supply and markets), the curriculum attention of Economics 2 is concentrated on the theory of how command processes (through the state) may be harnessed to achieve social objectives through interventions in market driven processes, with particular attention being given to the financial services markets and industry. In order to facilitate this coverage the microeconomic and macroeconomic models introduced in the Economics 1 module are extended to encompass more consumption and production choice elements.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

FINANCIAL MARKETS 2

Pre-requisite: FINANCIAL

MARKETS 1

Subject outline: This subject build upon Financial Markets 1. The subject focuses on the in-depth understanding of bonds, equites and derivatives instruments. The students are exposed to different methods for calculating and evaluating the risk and performance of bonds and equities. They are further equipped with the practical knowledge of futures, forwards and options markets with their participants(hedgers, speculators and arbitrageurs). The students are also exposed to the characteristics and use of derivatives instruments such as futures and options for risk hedging strategies. Options contracts, futures contract and forwards contracts are presented in details. With regards to options, students will know the two types of options (calls and puts), the specifications of stock options(expiring dates, strikes prices, position limits and exercise limits), when to write the option and how to determine the profit from buying and selling options. With regards to forwards and futures, the students will know how to determine profit from long, short forward or futures positions, and how to implement the hedging strategies using futures.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

BANK FINANCIAL MANAGEMENT 2

Pre-requisite: BANK FINANCIAL MANAGEMENT 1

Subject outline: The module follows the year 1 Bank Financial Management by broadening and providing a deeper understanding of the financial implications of decision-making and what impact they have on businesses in general. The students will be expose to an in-depth analysis of financial statements using common analytical techniques such as comparative financial statements and trends analysis, common size analysis and ratio analysis. The second part of the module will be dedicated to equipping students with tools for net working capital and cash flow management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

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BUSINESS STRATEGY

Pre-requisite: N/A

Subject outline: This subject build upon all year 1 modules. Business Strategy aims at providing learners with the introductory knowledge of business strategy. Business strategy is presented as a process and the students are familiarised with the three stages of strategy process presented at appropriate level. These stages comprise: strategic analysis which consist of the examination of the internal and external environment of the organization using SWOT analysis; strategic selection involving the use of information from the strategic analysis to make informed selection of the suitable action moving forward. Strategic implementation and management which involve the selection of the strategic options and putting into action. The course further presents the problems of converting a strategic plan into action.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

HUMAN RESOURCE MANAGEMENT

Pre-requisite: N/A

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

BANK FINANCIAL MANAGEMENT 3

Pre-requisite: BANK FINANCIAL MANAGEMENT 1 & 2

Subject outline: The subject will expose the student to detailed knowledge about time value of money as it is applied within banking institutions to mitigate banks’ risk exposure. Will be determined the future value of a single amount and of an annuity, the present value of a single amount, of an annuity and of a mixed stream of cash flow, the installment required to amortize a loan, the deposits required to accumulate a future sum, the growth rates and the effective interest rates. The understanding of the capital budgeting process will be paramount with the calculation of the initial investment, the operating and terminal cash flows of a proposed capital expenditure project, the average rate of return and payback period of the capital expenditure proposals, the calculation and interpretation of the Net Present Value(NPV), profitability index(PI) and Internal rate of return(IRR). Will also be presented how to conduct project analysis using the NPV and the IRR, determine the breakeven point of a business and analyze the effect of financial leverage on the earnings, optimal capital structure and value of a firm.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

TECHNOPRENEURSHIP

Pre-requisite: N/A

Subject outline: The module will expose the student to the basic principles of marketing, starting with what marketing is all about. Furthermore, students will be equipped with how to initiate, build. and retain a long-term relationship with customers, specifically in this digital age. The subject highlights the important interface between marketing, entrepreneurship, and banking. The revised module will further equip the student to test his/her innovative/business ideas through a AI/Gaming technology platform (a simulator) based on an entertaining teaching style, the nature of feedback to the student that makes them review/refine their initial thoughts and ideas, and assessment approach that prepares the student towards the development of a sustainable business model and plan; thus activity-based learning. The module inspires and develop students with skills that will make them with their technopreneurship mindset to be employable or to become self-employed to create other employment and economic opportunities.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

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BANK RISK MANAGEMENT

Pre-requisite: N/A

Subject outline: The module introduces the foundational principles of risk management in the banking context. It first presents the type of risks banks face daily, Students will be equipped with the basic tools that are currently used to identify, assess and mitigate certain risks. The subject will be focused on the management of default risk through credit risk analysis, operational risk through a framework for operational risk management, interest rate risk through GAP analysis, liquidity risk through liquidity Gap analysis. The Basel Accord framework for managing these risks will also be presented and discussed. Each risk will be defined, the cause and effect cause identified and the consequences of the event realization presented.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

INTRODUCTION TO RESEARCH IN BANKING

Pre-requisite: N/A

Subject outline: The module introduces the foundational principles and processes for conducting a successful research project. Learners who successfully completes this course will identify appropriate methodology to solve basic banking related problems and to communicate research results effectively in order to promote the banking industry in a fast pace changing environment. The student will demonstrate insight into the process of identifying and solving basic problems through the research cycle, which comprises developing the research questions and objectives, selecting the suitable approaches from quantitative, qualitative and mixed methods; collecting, organising and processing data; analysing, interpreting and presenting the results; submitting a written assignment based on a specified outcome at NQF level 6.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

BANKING PRACTICE(WORK-INTEGRATED LEARNING)

Pre-requisite: N/A

Subject outline: The Banking Practice (Work Integrated Learning) subject is basically an action learning opportunity for students that is intended to provide them a framework where they can apply the concepts, principles and skills they have acquired in class to their daily endeavors within the banking industry.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

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BACHELOR: BUSINESS INFORMATICS

GRADUATE CENTRE FOR MANAG EME N T

SUBJECTS: GUIDE TO TERMINOLOGY

Please contact your academic department for information on pipeline qualifications and subjects

CO-REQUISITE: A co-requisite subject is one for which a student must be registered together (i.e., concurrently) with another specified subject.

PRE-REQUISITE: A pre-requisite subject is one which a student must have passed to gain admission to another subject. For example, Business Management 1 is a pre-requisite for Business Management 2.

BACHELOR SUBJECTS

Business Management 1

Pre-requisite: None

Subject outline: In this module, the student will know, understand the different forms of business organisations and different stages of business operations such as planning, organising, leading, controlling, and operations management. Together with other modules of business informatics, they will be able to understand the organisation and how to support management with information technology decisions.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

Business Informatics 1

Pre-requisite: None

Subject outline: This module introduces students to the basic design and implementation of digital business and how digital business is disrupting existing business models and processes. The contents of this subject comprise technical foundation of informatics, trends in informatics technologies and business applications such as mobile applications, and basics of Information Technology Management in the global business environment. It presents the importance of applications software, operating system, and networks in the operations of computer systems in supporting business operations.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

Business Application 1

Pre-requisite: None

Subject outline: This module focuses on the development of problem-solving skills with emphasis on algorithmic thinking and introduces students to the concepts, tools, and methods of Business Applications Analysis and Development. It includes among others the topics related to algorithms and decision making that is fundamental to the development of business application. The module further introduces students to the fundamentals of Object-Oriented Programming (OOP) by using the Visual Basic.Net development environment. The subject further introduces programming fundamentals first, with new syntax and concepts. OOP is discussed only after students have developed a basic understanding of programming

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

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Business Accounting 1

Pre-requisite: None

Subject outline: This module develops the competency of students to understand and apply the fundamentals of accounting, based primarily on the principles of the Conceptual Framework for Financial Reporting contained in the IFRS. These principles are applied to a variety of business entities (service rendering business entities as well as trading business entities) which includes sole traders, partnerships, and close corporations. The main intention of the subject is to equip students with those fundamental skills to apply, evaluate, conclude, and report on relevant accounting matters within a business entity

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

Economics 1

Pre-requisite: None

Subject outline: The module attempts to offer a tool with which the students will understand the economic environment in which we live from a micro and macro perspective, the benefits, and costs of alternative in investment opportunities, and the likely impacts of public policies on household and businesses. It is designed to build fundamental understanding of economics and how students can use the economic principles to solve basic economic problem related to households, firms, and entire economic system and decide on such a problem. The module will also help students to understand how prices are determined under conditions of perfect and imperfect competition in each market environment.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

Business Communication

Pre-requisite: None

Subject outline: The module seeks to help the student to develop communication skills, which are required for effective interactions in the workplace and society. It provides students with the knowledge and skills to develop confidence, smartness, and outward skills. It will develop student’s ability to think critically and be able to make decisions and take actions. It will equip students with literacy skills such as the importance of reading, academic writing skills, information literacy skills, listening and oral presentations. It will develop student’s language competence. Lastly, it will broaden student’s understanding of diversity and how to manage it.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

Business Management 2

Pre-requisite: Business Management 1

Subject outline: The module seeks to build on the foundational knowledge provided to students in the first year Business Management 1 to provide students with detailed knowledge on the environment of business and entrepreneurship, both internal and micro-environment and how these environments are shaping entrepreneurship, the operations of the organisation and its objectives. It focuses on the various aspects that shape the environment of the business such as sscientific framework for business management, factors of production, business management cycle, internal, and external, microenvironment, and macro-environment of business.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

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Business Informatics 2

Pre-requisite: Business Informatics 1 and Business Management 1

Subject outline: The module introduces the student to concepts of enterprise systems to development their knowledge on how the organisation draws information from different types of information to make decisions and support business operations. The module further focuses on the development and implementation of basic decision support systems to support decision-making in the organisation. Decision systems will be implemented by using spreadsheet to create dashboard.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

Business Application 2

Pre-requisite: Business Application 1

Subject outline: The module draws on Business Application 1 to develop knowledge on the development of business applications that can address previously identified challenges that the organisation is facing and still uses advanced concepts and principles of Application Development using Object-Oriented Programming (OOP) platform (i.e., C#), Visual studio (latest edition), programming structure and properties, programme operators, strings and arrays, and VB.Net forms and database. The contents comprise technical foundation of design and application of management information systems, trends in information technology and business applications development from the perspective of real business organisation and cover types and application of databases in integrated business applications in managing enterprise systems using.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

Database Management

Pre-requisite: Business Management 1 and 2, Business Informatics 1 and 2, and Business Applications 1 and 2

Subject outline: The Module seeks to build on Business Management 1 and 2, Business Informatics 1 and 2, and Business Applications 1 and 2 to design Entity Relationship (ER) models to represent the relationships between different entities included into the database with their related fields and primary key to ensure unique representation of records. The module further introduces students to fully fledged database management systems, the concept of data analysis and reporting for the support of business decisions, and data modelling. Students will also be exposed to the theory and practices related to the creation and updating of databases using the Sequential Query Language (SQL) and business intelligence.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

Applied Business Law

Pre-requisite: None

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

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Quantitative Methods

Pre-requisite: None

Subject outline: The module seeks to foster the development of foundational mathematical and statistical skills necessary to develop students’ skills applicable to the entrepreneurship as it helps them in the understanding of mathematics applicable in business how to integrate the mathematical formulas in the development of business application. Among the key business mathematical knowledge include the understanding and calculation of fractions, percentages, equations, and related formulas, understanding of banking and payroll services, mathematics of buying and selling, simple and compound interest, financial statement ratios, budgeting, and business statistics.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

Business Management 3

Pre-requisite: Business Management 1, and Business Management 2

Subject outline: This module seeks to build on the Business Management 1 and 2 knowledge to introduce students to process of strategic planning and implementation in business environment to ensure that the business organisation survives, and its operations are sustainable in the challenging and ever changing, business environment. The student is also introduced to the application of business management concepts to conceptualise a digital business to replace an existing business. The module covers basic principles and processes of evaluating challenges of the existing business and global environment and how business management concepts of strategic management and entrepreneurship would facilitate business transformation.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

Business Informatics

Pre-requisite: Business Informatics 1 and 2

Subject outline: This module provides students with both theory and practice related to the application of business informatics to improve business competitiveness. The subject is intended to give students an insight into how modern organisations (private and public) use information technologies to achieve business objectives in the global and competitive business environment. Students are exposed to the concepts, strategies of how e-commerce technology and the Enterprise Resource Planning (ERP) systems can support the operations of business organisation. The student is introduced to various scenarios of selecting an ERP system and how it can be effectively rolled out. The Module also draws on knowledge acquired from Business Informatics 1 and 2, Business Applications 1 and 2 to evaluate the various scenarios for deploying an ERP system.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

Business Application 3

Pre-requisite: Business Application 1 and 2

Subject outline: This module makes students to develop a full and working business application to address previously identified business challenges. In addition to the programming language learned in Business Application 1 and 2, students are introduced to an additional Object-Oriented Programming (OOP), mainly Java and C++ to integrate interactive scripts into their applications. Finally, the students in this subject will also be introduced the theory of human computer interface (HCI).

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

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Informatics Project Management

Pre-requisite: Business Management 1, 2 and 3, Business Communication and Business Informatics 1,2 and 3

Subject outline: The module seeks to provide students with foundation knowledge related to the management of informatics project from the initiation, to planning, execution, control and monitoring, and closing with the application of knowledge areas of project management such as project communication management, human resources management, procurement management, scope management, risk management, time and cost management, quality management, and integration management. The module is designed to draw from business management 1, 2 and 3, Business Communication and Business Informatics 1,2 and 3 of this qualification to coordinate a project team and resources to plan, develop, and implement a project. It prepares the student to apply academic literature in writing a capstone research project proposal.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

Research Project

Pre-requisite: Successful completion of Year 1 and 2

Subject outline: The module provides students with the opportunity to apply the knowledge and skills obtained throughout the course to undertake a capstone project. The process for completing this project is introduced in the subject: Informatics Project Management. The goal is to foster life-long learning by integrating theories and skillsets, into professional practice and showcasing the relevance of what has been learnt through research. Students may select either a socially driven project, or a commercial project as part of the process of conceptualising informatics solutions for organisations. Focus is placed on the deliverables of the subject – a capstone research project report incorporating the rationale, the problem statement, and the proposed solution

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations, and Final Summative Assessment.

GRADUATE

DOCTOR: BUSINESS AND MANAGEMENT SCIENCES (BUSINESS ADMINISTRATION)

QUALIFICATION CODE: DGBMBR

DOCTOR: BUSINESS INFORMATICS

QUALIFICATION CODE: DGBUIR

APP LIED LEG AL ST UDIE S

DEPARTMENT OFFICE-BEARERS

Head of Department (Acting) Mr S Hungwe 021

Assistant

Communitybased Paralegal Project Administrator Mrs G Pick 021 959 6751

ACADEMIC STAFF

Senior Lecturer (Acting)

EM Abrahams MTech Human Resources, MComm (Organization al Psychology)

Mr NR Martin LLB, PGCE (Law), Pg Dip (Law), LLM, LLD (Candidate), Attorney of Law 021959 5823 MartinN@cput.ac.za

Lecturer Ms R Barday LLM, Admitted Attorney 021 959 5811 BardayR@cput.ac.za

Senior Lecturer Associate Prof N Leach HDE (N/G), BA, BEd, LLB, LLM, LLD 021 959 6418 LeachN@cput.ac.za

Lecturer Adv R Brijmohanlall LLM, LLB, BA Law 021 460 3483 BrijmohanlallR@cput.ac.za

Lecturer Ms SA Hermans LLB, BProc, LLM (Candidate) 021 959 6296 HermansS@cput.ac.za

Lecturer Ms A Basson LLM, LLB, PLT, Attorney 021 460 3850 BassonA@cput.ac.za

APP LIED LEG AL ST UDIE S

Lecturer Ms A Mills LLM, LLB LLD (Candidate)

Lecturer Mr Z Sibiya LLM, LLB

Lecturer (Contract)

Ms F Safodien LLM, LLB

Mr F Jacobs LLM, LLB, PGD

Dr B Odendaal Doctor of Business Administration, Master of Public Administration focusing on HR

Lecturer (Contract)

Mr J Weldman LLM, LLB, ND, Bachelor of Commerce, LLD (Candidate)

Adv UE Mackay LLM (candidate) LLB, Admission as attorney

Adv K Bailey LLM, LLB, Admission as Advocate LLD (Candidate)

Mrs M Mopp LLM, LLB, Admitted Attorney

021 959 4643

021 460 3029

021 460 3612

021 460 3931

021 460 3279

PetersenAA@cput.ac.za BLV Construction Mngt & Quantity Surveying Bld, 2nd Flr Room 7, Office Suite 2.03

SibiyaZ@cput.ac.za D6, Commerce Bld Grnd Flr Room 1.8

SafodienF@cput.ac.za Room 3.06 Granger Bay

JacobsF@cput.ac.za D6, Commerce Bld 3rd Flr, C3.18

OdendaalB@cput.ac.za D6, Engineering Bld, 2nd Flr Room 2.72

021 959 4644

WeldmanJ@cput.ac.za BLV Construction Mngt & Quantity Surveying Bld, 2nd Flr Room 5, Office 2.03

021 460 3343 MackayU@cput.ac.za D6, Engineering Bld, 2nd Flr Room 2.71

021 460 3580

021 959 5528

BaileyK@cput.ac.za BLV Construction Mngt & Quantity Surveying Bld, 2nd Flr. Room 2.56 Programme Coordinator Third Year Level Coordinator / Lecturer

Lecturer (Contract)

Mr S Vuke LLM, LLB

Ms EF Makhubele LLM, LLB

021 460 3842

021 460 9096

MoppM@cput.ac.za BLV Construction Mngt & Quantity Surveying Bld, 2nd Flr Room 4, Office 2.03

VukeK@cput.ac.za D6 Engineering Bld 2nd Flr Room 2

MakhubeleE@cput.ac.za D6, Commerce Bld, 3rd Floor, Room

APP LIED LEG AL ST UDIE S

Please contact your academic department for information on pipeline qualifications and subjects

APP LIED LEG AL ST UDIE S

SUBJECTS: GUIDE TO TERMINOLOGY

Please contact your academic department for information on pipeline qualifications and subjects

CO-REQUISITE: A co-requisite subject is one for which a student must be registered together (i.e. concurrently) with another specified subject.

PRE-REQUISITE: A pre-requisite subject is one which a student must have passed in order to gain admission to another subject. For example, Management 1 is a pre-requisite for Management 2.

BACHELOR’S DEGREE SUBJECTS

COMMUNICATION SKILLS 1

Pre-requisite:

Subject outline: This subject focuses on the study of human communication in a variety of formats and media in a paralegal context. It includes instruction in the theory and practice of interpersonal, group and organizational communication; speaking and listening; reading, writing as well as verbal and non-verbal interaction; technologically mediated communication and various contextual applications.

Assessment: Assessments are formative and summative and consist of tests and individual, pair and group assignments. The process approach to academic writing is used to assess assignments and reports.

INTRODUCTION TO LAW AND ETHICS

Pre-requisite:

Subject outline: This subject covers a general introduction to South African Law, including the sources and classification of the law, basic legal concepts, legal history, ethics, the legal profession and the relationship between law, justice and responsibility. It forms the foundation for the study of specialised law subjects within the curriculum.

Assessment: A series of formative computer-based assessments are used to ensure student preparation for class and tutorial sessions are designed to assess the student’s readiness for the summative assessments in the form of class tests and the final summative examination.

LEGAL INTERPRETATION

Pre-requisite:

Subject outline: This subject provides candidates with an overview of the various approaches to statutory interpretation and its application to legislation within the South African legal environment. It further aims to equip candidates with the critical thinking skills essential to a legal environment.

LEGAL RESEARCH AND WRITING

Pre-requisite:

Subject outline: This subject introduces candidates to a systematic approach to legal research and basic forms of legal writing and exposes them to the different search engines and sources.

Assessment: Assessments consist of continuous formative assessment of the relevance of information gathered, draft letters, memos and basic opinions as well as summative assessments in form of tests and a portfolio of evidence.

APP LIED LEG AL ST UDIE S

ACCOUNTANCY 1

Pre-requisite:

Subject outline: This subject aims to equip candidates with a basic understanding of the fundamental principles of accounting and prepare them for the decision-making processes in a South African business environment.

Assessment: A series of formative assessments in the form of tutorials is designed to determine the student’s readiness for the summative assessments in the form of class tests and the final examination.

INFORMATION TECHNOLOGY 1

Pre-requisite:

Subject outline: This subject introduces candidates to computer concepts and environments, including e-mail, word processing, advanced spreadsheets, databases, graphing and internet as a data gathering tool.

THE LAW OF CONTRACT

Pre-requisite:

Subject outline: The subject equips students with a thorough understanding of the general principles of the law of contract in South Africa, including the requirements for its formation, contents, operation and termination of a contract, breach of contract and remedies for breach. It further covers a range of specific contracts and its related legislation.

PRIVATE LAW 1: PERSONS & FAMILY LAW PRACTICE

Pre-requisite:

Subject outline: This subject provides candidates with the theoretical foundation of the Law of Persons and Family and equips them for family law practice within the South African legal context.

Assessment: A series of formative computer-based assessments are used to ensure student preparation for class and tutorial sessions are designed to assess the student’s readiness for the summative assessments. Summative assessments include role-play in a simulated environment, project-based activities culminating in a portfolio of evidence, class tests and an examination.

ACCOUNTANCY 2

Pre-requisite: Accountancy 1

Subject outline: This subject consolidates the fundamental principles of accounting and prepares students for its application in a South African paralegal context.

Assessment: Tutorials are designed to assess the student’s readiness for the summative assessments. Summative assessments consist of a class test and examination.

APP LIED LEG AL ST UDIE S

CIVIL PROCEDURE

Pre-requisite:

Subject outline: This subject equips candidates with an understanding of the rules and procedures that courts and litigants are obliged to follow when engaging in different kinds of civil suits and use it as the foundation for its application within a paralegal context.

Assessment: A series of formative computer-based assessments are used to ensure student preparation for class and tutorial sessions are designed to assess the student’s readiness for the summative assessments. Summative assessments are a combination of project-based activities culminating in a portfolio of evidence, class tests and examinations.

INFORMATION TECHNOLOGY 2

Pre-requisite: Information Technology 1

Subject outline: This subject equips students to utilise advanced spreadsheets and apply it to graphing, manage databases and electronic files, and integrate Word, Excel, PowerPoint, Access and Database.

Assessment: A series tutorial sessions are designed to assess the student’s readiness for the summative assessments in the form of a class test and examination.

CONSUMER LAW PRACTICE

Pre-requisite: The Law of Contract

Subject outline: This subject provides students with an overview of credit agreements and the various statutes and regulations that impact on such agreements and other consumer transactions. It further aims to prepare students for the practical application thereof when rendering a paralegal service in debt recovery, debt counselling and/or reviewing.

Assessment: A series of formative computer-based assessments are used to ensure student preparation for class. Formal tutorial sessions are designed to assess the student’s readiness for the summative assessments. Summative assessments take the form of tests and an integrated summative assessment in the form of a portfolio of evidence.

COMMUNICATION SKILLS 2

Pre-requisite: Communication Skills 1

Subject outline: This subject focuses on the application of communication skills such as conflict resolution, argumentation and persuasion, and technologically mediated communication in a variety of formats and media for application in a paralegal context. It includes the application of the principles of effective communication in group, organizational, professional as well as cross-cultural and multi-cultural contexts.

Assessment: Assessments will be in the form of tests, individual, pair and group assignments. Assessments will be formative and summative. The process approach to academic writing will be used to assess assignments and reports.

MERCANTILE LAW 2: CORP ENTITIES & PROCEDURES

Pre-requisite: The Law of Contract

Subject outline: This subject provides candidates with the theoretical foundation of the law relating to business entities and its application in corporate secretarial practice.

Assessment: A series of formative computer-based assessments are used to ensure student preparation for class and tutorial sessions are designed to assess the student’s readiness for the summative assessments. Summative assessments are a combination of project-based activities culminating in a portfolio of evidence, class tests and examinations.

APP LIED LEG AL ST UDIE S

PRIVATE LAW 2: SUCCESSION & ADMIN OF ESTATES

Pre-requisite: Private Law 1

Subject outline: This subject provides the student with an overview of the South African Law of Succession, its related legislation and the constitutional issues impacting on it. It further aims to prepare the student for the practical application of the Law of Succession within the context of the administration of deceased estates.

Assessment: A series of formative computer-based assessments are used to ensure student preparation for class and tutorial sessions are designed to assess the student’s readiness for the summative assessments. Summative assessments include role-play in a simulated environment, project-based activities culminating in a portfolio of evidence, class tests and examination.

PUBLIC LAW 2: CONSTITUTIONAL LAW & CITIZENSHIP

Pre-requisite:

Subject outline: This subject provides students with an overview of Constitutional Law in South Africa and equip them to apply the principles entrenched in the Constitution in practice as a paralegal.

Assessment: A series of formative computer-based assessments are used to ensure student preparation for class and tutorial sessions are designed to assess the student’s readiness for the summative assessments. Summative assessments are a combination of project-based activities culminating in a portfolio of evidence, class tests and examinations.

LAW OF EVIDENCE

Pre-requisite:

Subject outline: This subject provides students with an overview of the rules of evidence as reflected in the South African evidentiary system.

BUSINESS ADMINISTRATION FOR PARALEGALS

Pre-requisite:

Subject outline: This subject equips candidates with the requisite skills to establish and manage a law practice or community-based advice office as a paralegal.

LEGAL INTERPRETING

Pre-requisite: Communication Skills 2

Subject outline: This subject prepares students to perform the function of a legal interpreter in a range of legal contexts, including, but not limited to the courts.

Assessment: Continuous formative and summative assessment opportunities include direct observation in a simulated environment, product evaluation and questioning.

APP LIED LEG AL ST UDIE S

LAW OF DELICT AND MOTOR VEHICLE ACCIDENTS

Pre-requisite:

Subject outline: This subject provides students with an overview of the law of delict and its application in the South African legal context. It further aims to equip students with a thorough understanding of the system of third-party compensation in motor vehicle accidents and its application in order to advise, support and assist potential claimants.

Assessment: A series of formative computer-based assessments are used to ensure student preparation for class and tutorial sessions are designed to assess the student’s readiness for the summative assessments. Summative assessments are a combination of project-based activities culminating in a portfolio of evidence, class tests and examinations.

MERC LAW 3: LABOUR LAW & ALT DISPUTE RES PROC

Pre-requisite: Mercantile Law 2

Subject outline: This subject provides candidates with the theoretical knowledge of labour relations in South Africa, its regulatory framework and various forms of alternative dispute resolution. It is intended to equip them to apply this knowledge in a paralegal context and provide them with the knowledge and skills to inform, advise, assist and represent clients.

Assessment: A series of formative computer-based assessments are used to ensure student preparation for class and tutorial sessions are designed to assess the student’s readiness for the summative assessments. Summative assessments include role play in a simulated environment, project-based activities culminating in a portfolio of evidence, class tests and examination.

PRIVATE LAW 3: PROP & CONVEYANCING PROCEDURE

Pre-requisite: Private Law 2

Subject outline: This subject provides students with the theoretical foundation of the Law of Property and the relevant statutes that apply to it. It further aims to prepare the students to apply that theoretical knowledge within the context of the scope of practice of a community-based paralegal as well as a conveyancing paralegal.

Assessment: A series of formative computer-based assessments are used to ensure student preparation for class and tutorial sessions are designed to assess the student’s readiness for the summative assessments. Summative assessments include project-based activities culminating in a portfolio of evidence, tests and examinations in a simulated environment.

PUBLIC LAW 3: CRIMINAL LAW & PROCEDURE

Pre-requisite: Public Law 2

Subject outline: This subject introduces candidates to the general principles of Criminal Law and the criminal procedural system as encountered by a paralegal within the South African legal context. It briefly examines the nature of criminal law and selected criminal offences, the principle of legality and the operation of the Bill of Rights on Criminal Law.

Assessment: A series of formative computer-based assessments are used to ensure student preparation for class and tutorial sessions are designed to assess the student’s readiness for the summative assessments. Summative assessments include role play in a simulated environment, project-based activities culminating in a portfolio of evidence, class tests and an examination.

DEPARTMENTOFFICE-BEARERS

ACADEMIC STAFF

Education Coordinator (Acting)

Please

SUBJECTS: GUIDE TO TERMINOLOGY

Please contact your academic department for information on pipeline qualifications and subjects

CO-REQUISITE: A co-requisite subject is one for which a student must be registered together (i.e. concurrently) with another specified subject.

PRE-REQUISITE: A pre-requisite subject is one which a student must have passed in order to gain admission to another subject. For example, Management 1 is a pre-requisite for Management 2.

DIPLOMA SUBJECTS

BUSINESS COMPUTER APPLICATIONS

Pre-requisite:

Subject outline: In this subject, you will be introduced to several computer concepts and environments, which include the following: Computer and Managing Files (Windows 10); Information and Communication (Email and Internet); Basic Concepts of Information Technology (Theory); Word Processing (Microsoft Word 2016) ; Presentation (Microsoft PowerPoint 2016) ; Spreadsheets (Excel 2016) ; Database (Access 2016) . As well as the integration of multiple office applications

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and Final Summative Assessment.

COMMUNICATION

Pre-requisite:

Subject outline: The subject Communication aims to help students develop good communication skills needed for effective interactions in the workplace and society. These skills are however embedded in theory, and therefore our students are not only trained in vital communication skills, but also thoroughly guided through the theoretical understanding of these respective skills. Content covered in this subject includes the following topics:- Communication Theory; Intercultural Communication, Small Group Communication and Conflict resolutions; Reading and Listening skills; Plagiarism and Referencing; Academic Writing; Business Correspondences (Letters, memos, emails, faxed information); Report Writing and Meeting theory and documentations; as well Oral Presentation Skill.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and Final Summative Assessment.

CONSTRUCTION TECHNOLOGY

Pre-requisite:

Subject outline: The learner will be introduced to the basics of building science. Various technical aspects of the construction process will be dealt with. Elements of construction from foundation level to the roof will be studied. Learners will gain an understanding of services reticulation and construction as well as the identification of problems in construction and their remedies. In addition the learner will gain an understanding of how to engage with the professional team, how to employ the construction contract as a management tool as well as the risk associated with construction.

Topics covered include: Elements of construction, building foundations, handling of water, brick work, water reticulation, windows, roofs, damp, electrical reticulation, compliance issues, building design, maintenance, identification of needs, translating needs to solutions, and typical construction problems.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and Final Summative Assessment.

PROPERTY DEVELOPMENT

Pre-requisite:

Subject outline: This subject will incorporate the Work Based Learning component of the programme. Students will be required to submit work based projects and a portfolio of evidence based on their work based experiential involvement in any property related field of their interest, i.e., Property Development, Property Valuation, Property/Facilities Management and Real Estate Agency.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and Final Summative Assessment.

PROPERTY ECONOMICS & FINANCE 1

Pre-requisite:

Subject outline: The primary objective of the Property Economics & Finance 1 course is to provide the learner with a basic framework within which the complex working of time value of money calculations can be understood and applied. To be able to reach this goal, the learner will be introduced to the theory of the basic formulas and emphasis will be on the practical interpretation and most important, everyday application of these formulas.

On completion of this course, the learner would have a sound theoretical and practical body of time value of money knowledge which would assist the learner in understanding the role of time value of money calculations used in the Real Estate Industry.

The focus of this course will be on learner participation and involvement in mastering the various time value of money aspects, concepts and techniques.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and Final Summative Assessment.

PROPERTY ECONOMICS & FINANCE 2

Pre-requisite: Property Economics & Finance 1

Subject outline: The primary objective of the Property Economics & Finance 2 course is to provide the learner with a basic understanding of the relationship which exists between the Real Estate Industry and the basic economics of the country. To be able to reach this goal, the learner will be introduced to the theory of the basic economic principles.

On completion of this course, the learner would have a sound theoretical and practical understanding of basic economics which would assist the learner in understanding the role of a practitioner in the Real Estate Industry.

The focus of this course will be on learner participation and involvement in mastering the various economics and finance aspects, concepts and techniques.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and Final Summative Assessment.

PROPERTY ECONOMICS & FINANCE 3

Pre-requisite: Property Economics & Finance 2

Subject outline: The emphasis of this course will be to provide the learner with a more specialised theoretical background on the risks of investing and the development of property by way of mathematical models. Learners will be taught how to apply the theoretical knowledge to compile financial feasibilities for properties with special emphasis on acquisition and disposal and the compilation of an investment strategy to build a portfolio.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and Final Summative Assessment.

PROPERTY LAW

Pre-requisite:

Subject outline: This subject introduces students to the legal framework within which the property business is conducted with particular emphasis on the rights in and ownership of real property in South Africa, case law and statute law affecting property valuation. Topics covered include: The structure of the SA legal system; introduction to the law of property; real rights and personal rights; property ownership; sectional titles; share blocks; timeshare; retirement schemes; contracts; the valuer and the law; legislation relevant to property valuation; Case law on Property Valuations.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and Final Summative Assessment.

PROPERTY MANAGEMENT

Pre-requisite:

Subject outline: The subject is designed to provide the student with knowledge about Property Management together with other related disciplines. The major topics covered in this subject are: principles of property management, management of different typed of property, principles of maintenance management, facilities management, life cycle costing and risk management.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and Final Summative Assessment.

PROPERTY MARKETING

Pre-requisite:

Subject outline: The primary objective of the Property Marketing course is to provide the learner with a comprehensive framework within which the working of the marketing process can be understood and applied. In order to reach this goal, the learner will be introduced to the theory of marketing and how the marketing of real estate fits into the marketing environment. On completion of the subject, the learner should have a sound theoretical and practical body of knowledge regarding the marketing of real estate which would assist the learner in understanding the role of marketing of real estate in the business and property markets.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and Final Summative Assessment.

PROPERTY VALUATION 1

Pre-requisite:

Subject outline: The subject introduces students to the general field of Real Estate by firstly defining what real property means, the unique characteristics of real property and the general theory of Property Valuation. At the end of the course students are expected to have understanding of the general concept of Value with particular reference to Real Property, know the purposes for which Valuations are often required, know the factors which influence value of real property, know how to do market research and the offices where to obtain property information in order to write a motivated Valuation Report of a simple residential property.

Topics covered include: the concept of Value, the Valuer, purposes of valuation,factors influencing value of different types of property,different methods of valuation, property market and property information search and the Valuation Report.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and Final Summative Assessment.

PROPERTY VALUATION 2

Pre-requisite: Property Valuation 1

Subject outline: The primary objective of the Property Valuation 2 course is to provide the learner with more advanced framework within which the complex working of the immovable property valuation process can be understood and applied. To be able to reach this goal, the learner will be introduced to the generally accepted valuation methodologies with special emphasis on the income approach to valuation. The emphasis will be on property market research and the compiling of a motivated valuation reports for commercial and industrial properties.

Topics covered include: town planning and its effect on Property Value, Valuation of different properties by applying three of the four valuation methods, Insurance calculation, and the Valuation Report based on the Income Capitalization method.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and Final Summative Assessment.

PROPERTY VALUATION 3

Pre-requisite: Property Valuation 2

Subject outline: This subject is a continuation of the valuation subjects and builds on the knowledge from Valuation I and II. It is intended to introduce students to more specialised and advanced methods of valuation and the valuation of specialised types of properties.

Topics covered include valuation of specialised properties such as churches, plant and machinery; valuation for expropriation; valuation of servitudes; valuation of farmland; valuation of game farms, valuation of vineyard and orchards; valuation of shopping centres; advanced methods of valuation such as the accounts/profits method and the residual method of valuation; township valuations; valuation of filling stations and discounted cash flow techniques.

Assessment: All assessments are compulsory. Assignments, class tests, tutorials, practical assessments, presentations and Final Summative Assessment.

INTERNATIONAL OPPORTUNITIES FOR FBMS STUDENTS

Internationalisation is a strategic intent of the Cape Peninsula University of Technology, and the Faculty of Business and Management Sciences (FBMS) continues to grow in this area. With an extensive network of over 50 partnerships with universities across the globe, FBMS provides students with unparalleled opportunities to engage in international exploration and academic enrichment.

There are a number of activities under the banner of internationalisation that students can participate in, including:

• Collaborative Online International Learning (COIL)

• International Exchange Programme (study abroad)

• Work Integrated Learning (WIL)

• Community engagement

• International conference attendance

How do you apply?

• Each department has an internationalization representative.

• Once nominations are open at our partner universities, the department starts the recruitment process, adhering to criteria as set out by the partner.

• Once the successful candidates are identified, the HoD will forward the details to the international Exchange Coordinator.

• The International Exchange Coordinator provides all necessary support to the student in preparation of the travel.

• Should the nominees not match the requirements, the international exchange office may ask for a reselection of candidates.

Why study abroad?

• Personal development

• International education and qualifications

• Make lifelong friends

• New experiences

• Academic excellence

• Networking opportunities

• Culture immersion

Students can also follow us on social media for regular updates on faculty activities