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Product Listings Business & Finance Business & Management...................................................................................................................................3 Business Information Systems...........................................................................................................................8 Disaster Planning & Recovery.........................................................................................................................12 Facility Management.......................................................................................................................................16 Finance & Investing.........................................................................................................................................17 Healthcare Management.................................................................................................................................19 Human Resources & Training..........................................................................................................................25 Performance Measurement.............................................................................................................................27 Project Management........................................................................................................................................29 Public Administration.......................................................................................................................................37 Security Management......................................................................................................................................50 Math & Stats for Business & Finance..............................................................................................................59 Lean & Six Sigma Implementation Accounting & Finance.....................................................................................................................................67 Administration & Service.................................................................................................................................68 Management....................................................................................................................................................71 Product Development......................................................................................................................................76
Business, Management and Public Administration - 2009
Table of Contents
Tools & Methods..............................................................................................................................................77 Manufacturing & Industrial Operations Industrial Operations.......................................................................................................................................82 Manufacturing & Industrial Engineering..........................................................................................................85 Operations Research.......................................................................................................................................87 Quality & Reliability..........................................................................................................................................89 Supply Chain Management / Logistics............................................................................................................92 Title Index.............................................................................................................................................................101 Author Index.........................................................................................................................................................106 Sales Agents........................................................................................................................................................110 Order Form...........................................................................................................................................................112 Ordering Information / Call for Authors........................................................................................ Inside Back Cover
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Zhu Yingming
Nanjing University of Science and Technology, China
Nigel Seel
Interweave Consulting, Andover, UK Series: Informa Telecoms & Media, 4
Taking a close look at the rapidly evolving national economic system of China, this book defines industrial clusters, then summarizes their measurement indices and defines their methods. The author identifies 11 of these clusters and analyzes their structural relationships. He studies the relationships between structures and characters of industrial clusters using the relationship between topological indices and total outputs of industrial clusters. Using a series of economic indices, the book analyzes scale distribution, functional type, technologic-economic-structure relationship, and technologic-economic-beneficial result. Focal points, cut-in points, and paths of industrial cluster policies round out the coverage.
After reviewing the failed attempts of carriers to retool for the future, this book describes the technologies and capabilities supporting next generation services, focusing on multimedia interactive services, TV, and video-on-demand. The author looks at the IMS layer and how it interworks both downwards into the QoS-enabled IP transport layer and upwards to enable new kinds of applications. Equal attention is paid to the business models of stakeholders in the value chain, including carriers, service providers, broadcasters, and production companies. The author discusses how carriers have attempted to remodel themselves as IP companies, before detailing more innovative business models.
Catalog no. 89196, ISBN: 978-1-4200-8919-6 January 2009, 7 x 10, 240 pp. Suggested Price: $129.95 / £72.99
Catalog no. AU8035, ISBN: 978-0-8493-8035-8 2007, 6-1/8 x 9-1/4, 312 pp. Suggested Price: $83.95 / £46.99
Textbook
Business Policy and Strategy The Art of Competition, Seventh Edition
Computational Economic Analysis for Engineering and Industry
Edited by
Adedeji B. Badiru
Cheryl Van Deusen and Steven Williamson
Olufemi A. Omitaomu
3
Air Force Institute of Technology, Dayton, Ohio, USA
University of North Florida, Jacksonville, USA
Harold C. Babson
Columbus State Community College, Ohio, USA
By analyzing functions such as marketing, production, operations, and finance, Business Policy and Strategy: The Art of Competition demonstrates how to formulate, implement, and evaluate corporate strategy. This seventh edition reviews basic and alternative strategy policies and illustrates concepts through a case study. Merging operational tactics with strategy, the book blends theory with practicality to define the business environment, resulting in a text that provides students with the necessary background for making strategic decisions. Catalog no. AU8324, ISBN: 978-0-8493-8324-3 2007, 6-1/8 x 9-1/4, 241 pp. Suggested Price: $83.95 / £46.99
Business & Management
Analysis on Industrial Clusters in China
Business Strategies for the Next-Generation Network
Oak Ridge National Laboratory, Tennessee, USA Series: Industrial Innovation
Industry saturation and mounting competition has sparked growing interest in developing economic analysis techniques tailored to industrial and engineering projects. So far, adequate textbook and reference material has not kept pace with this demand. Computational Economic Analysis for Engineering and Industry fills this need by providing direct computational tools, techniques, models, and approaches for economic analysis directed specifically at problems encountered in industry. The authors supply downloadable software—called ENGINEA—that allows readers to easily perform the various techniques outlined in the text, such as investment justification, break-even analysis, and replacement analysis. Catalog no. 7477, ISBN: 978-0-8493-7477-7 2007, 6-1/8 x 9-1/4, 304 pp. Suggested Price: $79.95 / £42.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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Textbook
Business & Management
Engineering Economics and Economic Design for Process Engineers Thane Brown
University of Cincinnati, Ohio, USA
Presenting simple, fast, and inexpensive methods to enable process engineers to increase their company’s profit and growth, Engineering Economics and Economic Design for Process Engineers explains how to combine technical and economic decision making to create cost-effective, optimal performance designs. The section on engineering economics discusses the early stages of design and development and provides tools to perform economic analyses for evaluating design options. The section on economic design contains a unique framework that brings more economic thinking and rigor into process development, feasibility engineering, and conceptual engineering. It also contains new tools that help readers lower capital and production costs. Catalog no. 8212, ISBN: 978-0-8493-8212-3 2007, 6-1/8 x 9-1/4, 368 pp. Suggested Price: $104.95 / £57.99
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The Executive MBA for Engineers and Scientists
Four Practical Revolutions in Management
Systems for Creating Unique Organizational Capability Shoji Shiba and David Walden
Sloan School of Business, MIT and Center for Quality Management, Cambridge, Massachusetts, USA
Shiba and Walden, two of the most historically relevant and internationally respected pioneers on quality have significantly revised their classic text on leading management systems. With new methodologies and case studies, they provide an unparalleled study of management theory and business success. The authors’ approach to management goes beyond operations improvement to encourage the emergence of unique organizational capabilities. In this truly essential text, they present proven methods that enable dynamic implementation strategies, facilitate ongoing learning, and encourage continuous diffusion of evolving information and quality practices throughout an organization’s entire network. Catalog no. PP7388, ISBN: 978-1-56327-388-9 2008, 6 x 9, 784 pp., Soft Cover Suggested Price: $67.95 / £37.99
Handbook of Frauds, Scams, and Swindles Failures of Ethics in Leadership Edited by
James J. Farley
Serge Matulich and David M. Currie
Fully updated to keep up with advances across the industry, this popular work now includes greater emphasis on the Internet. It explores the use and abuse of the web, examining practices such as too-frequent notices or pop-up ads that can turn off potential customers. Another new chapter addresses other changes and trends, such as the impact of companies purchased by investment firms, the real costs of outsourcing, and the current state of customer service. Other new topics in this edition include preparing for and participating in an interview; tools of the trade, such as cell phones and computer programs; reliability of data; security; and selling via the Internet.
This handbook presents a collection of stories about frauds from around the world. Each story describes events from beginning to end, demonstrating how leaders failed to act in an ethical manner. Written in an accessible style, the text allows readers to uncover patterns without the need to grasp sophisticated technical concepts. The book covers infamous cases, including Enron, Parmalat, and Vivendi as well as less familiar scandals, such as the Elders of Zion, which illustrate that fraud has occurred in fields other than business for hundreds of years. Every entry includes an introductory summary to tie the stories together along with teaching notes that instructors can use to facilitate classroom discussions.
Catalog no. K10076, ISBN: 978-1-4398-0099-7 July 2009, 6-1/8 x 9-1/4, 320 pp. Suggested Price: $69.95 / £42.99
Catalog no. 72854, ISBN: 978-1-4200-7285-3 2008, 6-1/8 x 9-1/4, 416 pp., Soft Cover Suggested Price: $69.95 / £38.99
Consultant, Savannah, Georgia, USA
Rollins College, Winter Park, Florida, USA
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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Mastering the Rules of Competitive Strategy
Listening to the Voice of the Market R. Eric Reidenbach
Market Value Solutions, Hattiesburg, Mississippi, USA
Norton Paley
Unique in its approach, this book focuses on the voice of the market (VOM) instead of the much more limiting voice of the customer (VOC). While VOC typically refers to what the organization’s customers say, feel, or need, VOM focuses not only on the needs of its customers, but also on those belonging to customers across other organizations. By focusing on the VOM, organizations can empower Six Sigma and lean initiatives with a source of information that expands one’s view of the marketplace.
Organized to blend selected historical lessons with modern business practice, this book provides a solid platform for understanding, developing, and applying competitive business strategies. The book defines nine irrefutable strategy rules and backs them up with actual case examples, quick-tip guidelines, and applications. It guides readers through strategic thinking processes and demonstrates how to apply them when fighting today’s competitive battles. A Strategy Diagnostic Tool at the end of each chapter offers a reliable performance measure. The text supplies an easy-to-read summary of the key elements of each strategy rule and the appendix includes a format for developing a personalized strategic business plan.
Catalog no. PP9330, ISBN: 978-1-4200-9330-8 July 2009, 6-1/8 x 9-1/4, 250 pp. Suggested Price: $54.95 / £33.99
Business & Management
A Resource Guide for Managers Locust Valley, New York, USA
Catalog no. AU6809, ISBN: 978-1-4200-6809-2 2008, 6-1/8 x 9-1/4, 248 pp. Suggested Price: $73.95 / £40.99
Managing Energy Costs
A Behavioral and Non-Technical Approach John Eggink
Consultant, British Columbia, Canada
Completely non-technical in its approach and focusing exclusively on managing the human element of energy consumption, this book demonstrates how to apply proven management techniques to significantly reduce these unnecessary energy expenses within an organization. It includes a broad array of examples of companies that have pioneered these efforts, actual savings, step-by-step methods, and typical energy-wasting pitfalls to avoid. The author communicates in an easy-to-understand and cohesive manner how to break the cycle of energy waste, making employees cooperative in saving energy and accountable for the energy they use. Catalog no. FP8201, ISBN: 978-0-8493-8201-7 2007, 6 x 9, 175 pp. Suggested Price: $104.95 / £57.99
Maximizing Energy Savings and Minimizing Costs
5
John M. Studebaker
The Studebaker Group, Inc., Winchester, Kentucky, USA
There are so many different energy fixes available today, that many energy users are hesitant to do anything because of the apparent complexity of these options. Large energy users have completely lost sight of the fact that they may not need time-consuming, large investment strategies. Strange as this may sound, many users today have little or no practical knowledge about their energy purchases. This book covers the basics of rates, components of energy purchases, and the methods and techniques required for maximizing energy savings and minimizing costs. For new energy managers or seasoned energy professionals, this book provides the foundation upon which any successful, long-term energy strategy should be based. Catalog no. FP8872, ISBN: 978-1-4200-8872-4 January 2009, 6-1/8 x 9-1/4, 400 pp. Suggested Price: $129.95 / £72.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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Systems Thinking Nanotechnology The Business
Michael T. Burke
Coping with 21st Century Problems John Boardman and Brian Sauser
Business & Management
Nano Thread Inc., Arvada, Colorado, USA
Stevens Institute of Technology, Hoboken, New Jersey, USA
Series: Perspectives in Nanotechnology
Series: Industrial Innovation
There are many issues surrounding a new business, especially when it is based on a new technology. Nanotechnology: The Business provides practical guidelines for starting and running a nanotechnology business. Exploring the relationship between new technology development and the creation of new businesses, this book presents an in-depth discussion of available business structures, business plans, financing issues and approaching, finding facilities and employees, budgeting, and other operational issues. The text also addresses such topics as management, dealing with investors, obtaining patents, business ethics, record keeping, marketing, growth, downsizing, and exit strategies.
Addressing seemingly intractable systems problems in our society, this book focuses on the inherent opportunities and difficulties of a systems approach. It highlights the use of systemigrams and system of systems and contains examples from a range of domains, including technology development, engineering, business management, the intelligence community, and policy. The text also includes an extensive number of exercises, case studies, and results from collaborative research and development projects with leading corporations. It offers a free software tool on the author’s website called systemiTool, useful for creating, editing, and demonstrating systemigrams.
Catalog no. 5399X, ISBN: 978-1-4200-5399-9 January 2009, 6-1/8 x 9-1/4, 248 pp., Soft Cover Suggested Price: $49.95 / £27.99
Catalog no. 54910, ISBN: 978-1-4200-5491-0 2008, 6-1/8 x 9-1/4, 240 pp. Suggested Price: $89.95 / £49.99
New Methods of Competing in the Global Marketplace
Critical Success Factors from Service and Manufacturing
6 Richard E. Crandall
Techonomics
Appalachian State University, Boone, North Carolina, USA
The Theory of Industrial Evolution
William R. Crandall
H. Lee Martin
University of North Carolina, Pembroke, USA
Clarity Resources, LLC, Knoxville, Tennessee, USA
Series: Resource Management
Series: Industrial Innovation
Highlighting the value of using contemporary innovations to help achieve success, this book describes the vanishing boundaries between the manufacturing and service sectors. It presents case studies of companies that have successfully merged methodologies from a variety of manufacturing and service industries and emphasizes the importance of selecting critical success factors to achieve continuous improvement. The authors show how the ITO method can match improvement methods to a company’s profile and detail the steps necessary to build an integrated supply chain. The book also covers the interdependence of technology, infrastructure, and culture in business.
Providing the means to navigate a progressive international market, this critically acclaimed work explains the relationship of technology and economics to organizational structure. Successful entrepreneur Dr. H. Lee Martin shares the marketplace savvy gained during his 15-year journey from the garage to the public market. He identifies four foundations essential to healthy organizations: energy, communication, computation, and community. Providing examples of the value of e-commerce, Dr. Martin shows readers how to measure and maximize trends in key processes. He provides ample evidence to prove that organizations which effectively use all resources will quickly outstrip those which do not.
Catalog no. AU5126, ISBN: 978-1-4200-5126-1 2008, 6-1/8 x 9-1/4, 456 pp. Suggested Price: $69.95 / £38.99
Catalog no. 7067, ISBN: 978-0-8493-7067-0 2007, 6-1/8 x 9-1/4, 256 pp. Suggested Price: $97.95 / £54.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Commemorative Edition of Ford’s 1926 Classic
Mike Ficco
Henry Ford
Silver Spring, Maryland, USA
Ford Motor Co.
Series: What Every Engineer Should Know
Henry Ford is the man who doubled wages, cut the price of a car in half, and produced more than 2 million units a year. Time has not diminished the progressiveness of his business philosophy or his profound influence on worldwide industry. The modern printing of Today and Tomorrow features an introduction by James J. Padilla, Group Vice President, Ford North America. It also includes an enhanced selection of photos illustrating the processes and facilities Ford covers in the text. Taiichi Ohno acknowledged that a key stimulus to JIT was his close reading of this book. Today, these same ideas are re-emerging to revitalize American industry in new ways.
Many engineers fail to notice critical issues in the workplace that can directly impact their career advancement and job satisfaction. This text focuses on career management and the importance of human interactions in the office. Although framed in the engineering environment, it provides observations on people skills relevant to all occupations. Employing an informal style, the author takes a mentorship approach by offering suggestions and anecdotes. Broken into two parts, the book first focuses on the life and career advancement of the engineer. It then addresses the dynamics of the engineer-manager relationship within the context of a corporate environment.
Catalog no. PP9936, ISBN: 978-0-915299-36-2 2003, 6 x 9, 288 pp. Suggested Price: $36.95 / £20.99
Business & Management
Today and Tomorrow
What Every Engineer Should Know About Career Management
Catalog no. 76825, ISBN: 978-1-4200-7682-0 2008, 6-1/8 x 9-1/4, 264 pp., Soft Cover Suggested Price: $49.95 / £27.99
What Every Engineer Should Know About Business Communication
What Every Engineer Should Know About Starting a High-Tech Business Venture
John X. Wang
Eric Koester
Lean Six Sigma Institute of Technology, Marion, Iowa, USA
Cooley Godward Kronish LLP, Seattle, Washington, USA
Series: What Every Engineer Should Know
Series: What Every Engineer Should Know
Focusing on the three critical communication needs of engineering professionals—speaking, writing, and listening—What Every Engineer Should Know About Business Communication delineates critical communication strategies required in different group settings and work situations. It demonstrates how to integrate marketing strategy into every facet of engineering communication from presentations, visual aids, proposals, and technical reports to e-mail and phone calls. The book also provides situational examples that demonstrate how to use computers, graphics, and other engineering tools to effectively communicate with other engineers and managers.
Written for the engineering and technical entrepreneur desiring to launch his or her own high-tech venture, this step-by-step guide offers advice on everything, starting with the initial decision to leave current employment. It contains tips on how to gain access to technologies and talent, how to anticipate problems and eliminate future hurdles, and how to guard intellectual property from the start. Discussions on the best ways to compensate employees and coverage of general issues that new tech businesses face, including hiring, firing, contracts, leases, loans, and product warranties, make this a complete handbook for those who understand that a future in high-tech is the future in which to believe.
Catalog no. 8396, ISBN: 978-0-8493-8396-0 2008, 6-1/8 x 9-1/4, 208 pp., Soft Cover Suggested Price: $49.95 / £27.99
Catalog no. 76973, ISBN: 978-1-4200-7697-4 January 2009, 7 x 10, 610 pp., Soft Cover Suggested Price: $59.95 / £36.99
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For more information and a complete list The Business Value of IT The 3-D Global Spatial Data Model Business Information Systems
Foundation of the Spatial Data Infrastructure Earl F. Burkholder
New Mexico State University, Las Cruces, USA
This book offers a new model for handling digital spatial data, the global spatial data model or GSDM. This groundbreaking spatial model incorporates both a functional model and a stochastic model to connect the physical world to the ECEF rectangular system. Combining horizontal and vertical data into a single, three-dimensional database, this authoritative monograph provides a logical development of theoretical concepts and practical tools that can be used to handle spatial data more efficiently. The book clearly describes procedures that can be used to handle both ECEF and flat-Earth rectangular components in the context of a rigorous global environment. Catalog no. 63014, ISBN: 978-1-4200-6301-1 2008, 6-1/8 x 9-1/4, 392 pp. Suggested Price: $119.95 / £66.99
Managing Risks, Optimizing Performance, and Measuring Results Michael D. S. Harris, David Herron, and Stasia Iwanicki The David Consulting Group, Paoli, Pennsylvania, USA
The Business Value of IT: Managing Risks, Optimizing Performance, and Measuring Results examines how to measure IT performance, how to put a dollar value on IT, and how to justify value of an entire IT program. It places sharp technical focus on the techniques, methods, and processes used to identify and to assess risks. Based on the authors’ extensive experience in the field, this comprehensive text discusses IT from the perspective of its contribution to business, the necessity of governance, the importance of measuring performance, and changes that must be made in order to effectively measure IT. Catalog no. AU6474, ISBN: 978-1-4200-6474-2 2008, 6-1/8 x 9-1/4, 296 pp. Suggested Price: $69.95 / £38.99
Textbook
8
Business Intelligence for Telecommunications Deepak Pareek
Resource4Business, Ahmedabad, India Series: Informa Telecoms & Media, 2
Bringing together market research reports, business analyst briefings, and technology references into one comprehensive volume, Business Intelligence for Telecommunications identifies advances in methods and technology that are being employed to inform decision making and give companies an edge in the rapidly growing and highly competitive telecommunications industry. The author provides clear explanations without technical jargon, followed by in-depth descriptions regarding both the collection and use of information. He defines the recognized stages of business intelligence, examines issues arising from the emergence of customer-centric business models, and identifies areas that are likely to require research in the near future. Catalog no. AU8792, ISBN: 978-0-8493-8792-0 2007, 6-1/8 x 9-1/4, 312 pp. Suggested Price: $88.95 / £49.99
Data Mining Methods and Applications Edited by
Kenneth D. Lawrence and Stephan Kudyba
New Jersey Institute of Technology, Newark, USA
Ronald K. Klimberg
Saint Joseph’s University, Philadelphia, Pennsylvania, USA
Addressing a variety of organizational issues, Data Mining Methods and Applications presents a compilation of research on data mining and forecasting techniques, including multivariate, evolutionary, and neural net methods. This book focuses on data mining techniques used for conducting marketing research. Written by a wide range of contributors from academia and industry, it provides detailed descriptions of applications in numerous areas, such as finance, engineering, healthcare, economics, science, and management. Real-world case studies supported by theoretical chapters offer guidance on how to actually perform data mining methods. Catalog no. AU8522, ISBN: 978-0-8493-8522-3 2008, 6-1/8 x 9-1/4, 336 pp. Suggested Price: $99.95 / £57.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m The Effective CIO
Eric J. Brown
NCI Building Systems, The Woodlands, Texas, USA
William A. Yarberry, Jr.
How to Complete a Risk Assessment in 5 Days or Less
Business Information Systems
How to Achieve Outstanding Success through Strategic Alignment, Financial Management, and IT Governance
Thomas R. Peltier
Thomas R. Peltier Associated, LLC, Wyandotte, Michigan, USA
Kingwood, Texas, USA
Unlike other books, which merely discuss strategies important to the chief information officer, this volume discusses how the guidelines it recommends can actually be executed. The author provides not only a survey of existing strategies but includes detailed problem-solving ideas, such as how to structure optimal IT and telecom contracts with suppliers, the implications of SOP-98, and accounting for software costs. The book brings together two perspectives: that of a working CIO who must cope with the day-to-day pressure for results and that of an IT auditor with a special focus on governance and internal control. Examples, charts, templates, and anecdotes supplement the material. Catalog no. AU6460, ISBN: 978-1-4200-6460-5 January 2009, 6-1/8 x 9-1/4, 336 pp. Suggested Price: $79.95 / £44.99
Geographical Information Systems for the Non-Specialist John D. Corbett
Based on the seminars of Tom Peltier, this volume presents the processes that an organization can employ in assessing risk, fully detailing each of their strengths and weaknesses. This information allows managers to determine what processes best fit the needs of a given situation to mitigate risk levels. Always conscious of the bottom line, the author discusses the cost-benefit analysis of risk mitigation and looks at specific ways to manage costs. The conclusions presented are supported by numerous case studies and explained through diagrams that show how to apply risk management skills in an organization with regard to any business endeavor. Catalog no. AU6275, ISBN: 978-1-4200-6275-5 January 2009, 6-1/8 x 9-1/4, 444 pp. Suggested Price: $79.95 / £44.99
HOW TO Secure and Audit Oracle 10g and 11g
9
Ron Ben Natan
Mud Springs, Temple, Texas, USA
CTO, Guardium Inc., Waltham, Massachusetts, USA
Geographic information Systems (GIS) has matured to the point that non-specialists can use them, but as long as the technology stays in the lab, it will remain out of their hands. Geographical Information Systems for the Non-Specialist provides a multidisciplinary approach to the science and technology of GIS. Using plain and simple language, the text presents a clear description of GIS as a decision making tool with applications in political science, education, urban planning, and other important areas. It contains a CD-ROM with AWhere GIS software along with a variety of basic data, command tools for Excel and Access, and practical exercises that users can learn from and apply to their own fields.
This guide demonstrates how to secure sensitive data and comply with internal and external audit regulations using Oracle 10g and 11g. It provides the hands-on guidance required to understand the complex options provided by Oracle and the know-how to choose the best option for a particular case. The book presents specific sequences of actions that should be taken to enable, configure, or administer security related features. It includes best practices in securing Oracle and on Oracle security options and products. By providing specific instructions and examples this book builds a bridge between the individuals who install and configure a security feature and those who secure and audit it.
Catalog no. 7855, ISBN: 978-0-8493-7855-3 June 2009, 6 x 9, 230 pp. Suggested Price: $79.95 / £48.99
Catalog no. AU4127, ISBN: 978-1-4200-8412-2 February 2009, 7 x 10, 459 pp. Suggested Price: $69.95 / £42.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
CATBMP_K00172_2009 Cat.indd 9
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For more information and a complete list
Textbook
IS Security Auditing Business Information Systems
Complying with ISO 27001 and 17799 Bel G. Raggad
Pace University, Pleasantville, New York, USA
Corporate information security is crucial for generating continuous business value in the modern world. Information security audits remain a critical component of achieving corporate security. This book presents a security audit methodology that conforms to the new security standard ISO 27001. Detailed sections illustrate how to conduct a nominal security audit that conforms with the ISO 17799 standard and a technical security audit for certification against the ISO 27001. Along with case studies that demonstrate implementation, the text provides a detailed methodology that explains how to devise a risk-driven security program and an effective information security management system. Catalog no. AU7854, ISBN: 978-1-4200-7854-1 June 2009, 6-1/8 x 9-1/4, 384 pp. Suggested Price: $79.95 / £48.99
10
IT Auditing and Sarbanes-Oxley Compliance
Key Strategies for Business Improvement Dimitris N. Chorafas
Consultant for Major Corporations, France & Switzerland
Knowledge Retention Strategies and Solutions Jay Liebowitz
Johns Hopkins University, Rockville, Maryland, USA
As the baby boomer generation approaches retirement age, many organizations are facing the potential crisis of lost knowledge. Devised to help those organizations dependent on the accumulated knowledge of stakeholders, this book details a proactive approach to knowledge retention. Written by Jay Liebowitz, one of the most sought after knowledge management experts, this text explains how to identify at risk knowledge areas, and then demonstrates how to keep those areas from becoming knowledge vacuums. To reinforce his points, the book contains case studies from The Aerospace Corporation, Chevron, and Knowledge Harvesting Inc., who have become models for the implementation of knowledge retention strategies. Catalog no. AU6465, ISBN: 978-1-4200-6465-0 January 2009, 6-1/8 x 9-1/4, 144 pp. Suggested Price: $69.95 / £38.99
Lean Management Principles for Information Technology Gerhard J. Plenert, Romit Dey, and Arindam Banerji Infosys Technologies Ltd., Fremont, California, USA Series: Resource Management
Written specifically for accounting and auditing professionals, this book links two key strategies for business improvement: information technology auditing and Sarbanes-Oxley compliance. Both require ethical accounting practices, focused auditing activities, a functioning system of internal control, and a close watch by the board’s audit committee and CEO. All of the concepts are reviewed in detail and reinforced with case studies that demonstrate the proper steps needed for complete analysis. Those companies that make good use of the procedures in this book will avoid the lure of easy money that moved Enron and Worldcom from world-class organizations to colossal disasters.
By introducing lean principles to IT functions, any organization can develop and sustain a competitive advantage through improved supply chain operation. After introducing the principles of lean, this hands-on resource discusses how to implement them in the IT environment. The authors detail the measures that can be used to define a world class IT system and explain how components of an integrated IT system can be structured in accordance with lean. They review many of the major management challenges facing IT today and provide solutions demonstrated through stories and examples of how lean IT improvements have led to improvement in both the private and government sectors.
Catalog no. AU6170, ISBN: 978-1-4200-8617-1 January 2009, 6-1/8 x 9-1/4, 305 pp. Suggested Price: $89.95 / £49.99
Catalog no. AU7860, ISBN: 978-1-4200-7860-2 May 2009, 6-1/8 x 9-1/4, 320 pp. Suggested Price: $79.95 / £48.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Malicious Bots
An Inside Look into the Cyber-Criminal Underground of the Internet Ken Dunham and Jim Melnick
Governance, Risk, and Compliance Architecture, Third Edition Marlin B. Pohlman
iSIGHT Partners, Inc., Dallas, Texas, USA
Oracle Corporation, Redwood Shores, California, USA
Originally designed to sabotage or annihilate websites, computerized bots are increasingly being used in mass spamming events, fraud, extortion, identity theft, and software theft. Focusing on the malicious use of bots and bot-herder means and motivations, this volume provides a much-needed resource for understanding the scope, sophistication, and criminal uses of bots and how to more proactively protect against them. Accessibly written, but with sufficient technical detail, the book introduces botnet threats and how they function and examines the top bot attacks against financial and government networks during the past four years to reveal the who, how, and why behind them.
Identity management specialist Marlin B. Pohlman brings more than 14 years of experience to this third edition, offering a definitive guide for corporate stewards struggling to meet regulatory compliance pressures while embarking on the path of process and system remediation. He examines multinational regulations, delves into the nature of governance, risk, and compliance (GRC), and outlines a common taxonomy for the GRC space. He also cites standards that are used, illustrating compliance frameworks such as BSI, ITIL, and COBIT. This resource also focuses on specific software components of the Oracle Identity Management solution and includes elements of the Oracle compliance architecture.
Catalog no. AU6903, ISBN: 978-1-4200-6903-7 January 2009, 6-1/8 x 9-1/4, 168 pp. Suggested Price: $59.95 / £33.99
Catalog no. AU7247, ISBN: 978-1-4200-7247-1 2008, 7 x 10, 552 pp., Soft Cover Suggested Price: $69.95 / £38.99
Business Information Systems
Oracle Identity Management
Textbook
Mobile Enterprise Transition and Management Bhuvan Unhelkar
Programming Languages for Business Problem Solving
11
Shouhong Wang
University of Massachusetts, Dartmouth, USA
Consultant, Wahroonga, Australia
Hai Wang
Series: Advanced & Emerging Communications Technologies
Saint Mary’s University, Halifax, Nova Scotia, Canada
Addressing the rapid evolution of global communications, this authoritative resource provides organizations with the detailed guidance they need to achieve greater mobility. It explains the steps required to configure, enact, and manage the process of transitioning from reliance on fixed-wired applications to become a more flexible and responsive mobile-enhanced organization. Based on emerging best practices and examples of successful transitions, the authors consider the economic drivers, the technical edge, and the social impact of mobile technologies so organizations can forge a customized strategy that will garner maximum results with minimum disruption.
The book examines the concepts shared by programming languages and details the unique features of each. It also focuses on various programming techniques, including structured, object-oriented, client-side, and server side programming as well as graphical user-interface and multi-media processing. The book is selfcontained, providing hands-on examples, self-review questions, project requirements, report formats, and operational manuals of programming environments for use by both the MIS student and professional.
Catalog no. AU8275, ISBN: 978-1-4200-7827-5 June 2009, 6-1/8 x 9-1/4, 456 pp. Suggested Price: $79.95 / £48.99
Catalog no. AU6264, ISBN: 978-1-4200-6264-9 2008, 7 x 10, 384 pp. Suggested Price: $93.95 / £51.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list Business Information Systems / Disaster Planning & Recovery
Service Oriented Enterprises
Business Resumption Planning Second Edition Edited by
Setrag Khoshafian
Leo A. Wrobel
This comprehensive resource covers the components, issues, standards, and technologies that create a service-oriented enterprise. Filled with real-world examples, Service Oriented Enterprises shows IT managers, CIOs, software architects and software developers, innovative and practical service-oriented solutions. Its framework for aligning services with business goals empowers IT executives to make the right decisions about deploying service-oriented applications, architectures, and platforms. Software professionals are guided through each step of the service-oriented development process from analysis and design to content and portal integration and service management. This book also focuses on business processes and business rules in the context of web services and service-oriented computing.
Offering practical advice along with templates, checklists, and directions to public domain information, Business Resumption Planning, Second Edition assists in creating a solid disaster response and recovery plan for any size organization whether the situation involves computers, communications, or infrastructure. Experienced consultant Leo Wrobel presents methods for the implementation and maintenance of infrastructure continuity planning. He offers updated techniques for conducting a business impact analysis and computing the probability of a disaster. He also discusses the Sarbanes-Oxley act. An included CD provides a host of worksheets and audit forms.
Pegasystems Inc, Cambridge, Massachusetts, USA
Catalog no. AU5360, ISBN: 978-0-8493-5360-4 2007, 6-1/8 x 9-1/4, 464 pp. Suggested Price: $83.95 / £46.99
Building Vulnerability Assessments
12 Industrial Hygiene and
Engineering Concepts Edited by
TelLAWCom Labs, Inc., Ovilla, Texas, USA
Catalog no. AU1459, ISBN: 978-0-8493-1459-9 January 2009, 6-1/8 x 9-1/4, 512 pp. Suggested Price: $89.95 / £49.99
Communicating Emergency Preparedness
Strategies for Creating a Disaster Resilient Public Damon Coppola
Bullock & Haddow LLC, Reston, Virginia, USA
Martha J. Boss and Dennis W. Day
Erin K. Maloney
Chemical, biological, and radioactive (CBR) threats are generally only recognized after a catastrophic event such as terrorism or sabotage occurs. However, many buildings and facilities throughout the world already have these known risk factors. This resource aids building owners and operators in quickly determining appropriate risk management both during normal operations and when emergencies occur. It explores ventilation systems, the value of sheltering versus evacuation, design options, decontamination methods, and mechanical systems. It also presents summaries of regulations that are used to determine if chemicals that are present create a risk to off-site locations or constitute homeland security vulnerability.
The first book dedicated solely to the topic of pre-event communication, this volume considers the best ways to communicate disaster risk factors, response plans, and emergency procedures without fomenting panic or paranoia. The author provides an overview and history of public disaster preparedness education and then discusses the design of a public education project and communication methods. This resource provides public administration officials, emergency coordinators, and community leaders at local and national levels with the background and the tools needed to plan, design, and carry out effective public disaster preparedness efforts.
Catalog no. 78348, ISBN: 978-1-4200-7834-3 January 2009, 6-1/8 x 9-1/4, 368 pp. Suggested Price: $99.95 / £55.99
Catalog no. AU6510, ISBN: 978-1-4200-6510-7 May 2009, 6-1/8 x 9-1/4, 264 pp. Suggested Price: $69.95 / £42.99
URS Corporation, Omaha, Nebraska, USA
Michigan State University, East Lansing, USA
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Edward S. Devlin
Edited by
Jack Pinkowski
Nova Southeastern University, Fort Lauderdale, Florida, USA
Consultant, Frazer, Pennsylvania, USA
Series: Public Administration and Public Policy
Crisis Management Planning and Execution begins by defining the elements of a business continuity plan, including prevention, emergency response, and business resumption plans. It examines the progressive stages of a crisis, the four steps needed to manage a crisis, and the role of the executive management team. The book also discusses the importance of the crisis communications team and explains what elements are required to constitute a command center. Chief Officers will gain familiarity with the means they can employ to get their executives to work with consulting professionals to document their specific roles in managing any crisis that should strike.
An analytical critique of the multidisciplinary issues involved in anticipating and rebuilding from disasters, this book introduces the theoretical constructs and conceptual foundations of disaster management. Contributors examine case studies of natural disasters from around the world and compare and contrast the efficacy of different management strategies from national, provincial, and local governments as well as non-governmental agencies. They examine the issues faced by emergency personnel, present strategies for limiting the psychological impact on victims and first-responders, and discuss how to prepare for the future and rebuild stronger, more resilient communities.
Catalog no. AU2244, ISBN: 978-0-8493-2244-0 2007, 6-1/8 x 9-1/4, 528 pp. Suggested Price: $73.95 / £40.99
Catalog no. AU5862, ISBN: 978-1-4200-5862-8 2008, 6-1/8 x 9-1/4, 624 pp. Suggested Price: $99.95 / £55.99
Disaster and Recovery Planning
13
A Guide for Facility Managers, Fourth Edition
Textbook
Joseph F. Gustin
Brenda Phillips
Consultant, Lilburn, Georgia, USA
Oklahoma State University, Stillwater, USA
The completely revised fourth edition of this bestselling reference addresses the prevention and control of the effects of a disaster on a company’s operations. Critical areas covered include contingency planning, loss prevention, facility evacuation, employee training, chain of command, checklists, computer and data protection, bomb threat response, standby power, and self-inspection. The role of the media is also discussed in-depth, providing the facility manager with a framework for enlisting the media’s assistance in recovery planning. Every facility should have a copy of this important reference on hand.
Exploring how services and funds are applied to affected cities, states, and regions, this comprehensive text explains the key stages of the emergency management life cycle. Unique in its coverage, it addresses the myriad recovery issues faced by federal, state, and local emergency managers. Case studies fully explain and illustrate prevalent issues including planning, housing, debris removal, business/private sector recovery, environmental resources, and assistance programs. A potent resource for learning and teaching, this text includes chapter objectives, highlighted practical applications, review questions, summaries, a reference section, and ancillary material for instructors.
Catalog no. FP5146, ISBN: 978-1-4200-5146-9 2007, 6 x 9, 350 pp. Suggested Price: $104.95 / £57.99
Disaster Planning & Recovery
Crisis Management Planning and Execution
Disaster Management Handbook
Disaster Recovery
Catalog no. AU7420, ISBN: 978-1-4200-7420-8 April 2009, 7 x 10, 400 pp. Suggested Price: $69.95 / £42.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list Global Warming, Natural Hazards, and Emergency Management
Textbook
Edited by
Disaster Planning & Recovery
Disaster Response
George Haddow and Jane A. Bullock
Principles and Practice
Institute of Crisis, Disaster, & Risk Management, Washington, D.C., USA
David M. Neal
Kim Haddow
The first comprehensive resource on disaster response created for emergency management programs, this volume examines theoretical aspects and practical concerns related to creating an operational response plan as part of a multiphase disaster program. It covers command, control, and interagency coordination as well as the mechanisms of federal response, including the role of FEMA and the military. It also provides a complete chronology of the events that need to occur in a response and explains why the flexible emergent approach is the preferred methodology. Each chapter contains review questions and references. Qualifying instructors can access a wealth of ancillary materials.
Due to the damage already caused by global warming, scientists predict that the frequency and severity of weather-related disaster events will increase dramatically. This book provides a clear procedural roadmap for emergency managers, policy makers, and community officials, demonstrating how to reduce the impacts of future disaster events which may be intensified by the effects of global warming. Case studies describe real-world experiences in community-based hazard mitigation and illustrate how efforts should be designed and implemented. The authors explain how to develop community partnerships that include all stakeholders and they identify staffing and resource requirements for successful programs.
Oklahoma State University, Stillwater, USA
Catalog no. AU1799, ISBN: 978-1-4200-8179-4 June 2009, 7 x 10, 384 pp. Suggested Price: $69.95 / £42.99
14
Emergency Evacuation Planning and Management
Sierra Club, Washington, D.C., USA
Catalog no. AU1829, ISBN: 978-1-4200-8182-4 January 2009, 6-1/8 x 9-1/4, 288 pp., Soft Cover Suggested Price: $59.95 / £33.99
Homeland Security Handbook Edited by
Jack Pinkowski
Tiravat Assavapokee, Ali K. Kamrani, and Gino J. Lim
Nova Southeastern University, Fort Lauderdale, Florida, USA
University of Houston, Texas, USA
Series: Public Administration and Public Policy
Evacuating an entire metropolitan area in anticipation of or in response to a natural or man-made disaster takes an enormous amount of planning and coordination. This volume provides an overview of disaster planning and evacuation procedures. It examines the role of operation research models and explores business continuity planning as a critical segment of disaster planning. The authors discuss the use of risk analysis to determine the impact of disasters on businesses and populations, and highlight the role of information technology in planning for and managing disasters. Case studies of the recent evacuations in New Orleans and Houston further illuminate the material.
Taking a sober, analytical look at policies, results, and lessons learned, this comprehensive reference combines theory and practice to address concerns in border and transportation security, emergency preparedness and response, science and technology, information analysis, and infrastructure protection. Presenting practical, reasoned arguments, it reviews both specific threats and the global threat of terrorism. Using applicable case studies, it draws on the real-world experiences of practitioners and the analysis and policy proposals of academics to provide advice on planning, preparedness, prevention, and recovery.
Catalog no. AU6696, ISBN: 978-1-4200-6696-8 May 2009, 6-1/8 x 9-1/4, 350 pp. Suggested Price: $89.95 / £54.99
Catalog no. AU7926, ISBN: 978-0-8493-7926-0 2008, 6-1/8 x 9-1/4, 480 pp. Suggested Price: $99.95 / £55.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m Medical Disaster Response
Pandemic Influenza
David Goldschmitt
Emergency Planning and Community Preparedness
New York Downtown Hospital, USA
Edited by
Robert Bonvino
Jeffrey R. Ryan
Providing an overview of the basic principles of disaster management, Medical Disaster Response: A Survival Guide for Hospitals in Mass Casualty Events describes the role of emergency medicine in disaster planning and mass casualty events. From disaster capacity to hazard risk score and vulnerability analysis, this book addresses all aspects of disaster planning. Each chapter discusses one type of man-made or terrorist disaster illustrated by a recent event such as September 11th, Hurricane Katrina, or the SARS outbreak. An entire chapter is devoted to weapons of mass destruction to highlight their unique challenges. The text also explores common facets of disaster planning and issues of emergency medical services and global disaster planning.
This book outlines the containment and response capabilities needed to effectively plan and prepare for a widespread outbreak. Addressing clinical factors and public health challenges, the authors examine critical issues such as types of influenza and related health implications, outbreak prevention and mass prophylactic measures, medical supply and fatality management, response actions for various emergency service disciplines, and the potential economic effects of a pandemic outbreak. Mirroring the goals of the U.S. National Strategy for Pandemic Influenza, the text underscores the importance of expanding the health care system’s capacity to provide adequate triage and medical care.
Edited by
Morganville, New Jersey, USA
Jacksonville State University, Alabama, USA
Catalog no. 61224, ISBN: 978-1-4200-6122-2 April 2009, 6-1/8 x 9-1/4, 880 pp. Suggested Price: $99.95 / £60.99
Disaster Planning & Recovery
A Survival Guide for Hospitals in Mass Casualty Events
Catalog no. 60872, ISBN: 978-1-4200-6087-4 January 2009, 6-1/8 x 9-1/4, 280 pp. Suggested Price: $69.95 / £38.99
Textbook
Social Vulnerability to Disasters Brenda Phillips
Natural Hazards Analysis
Oklahoma State University, Stillwater, USA
15
Cheryl Childers
Reducing the Impact of Disasters
Washburn University, Topeka, Kansas, USA
Alice Fothergill
University of Vermont, Burlington, USA
John Pine
Deborah Thomas
Louisiana State University, Baton Rouge, USA
UCDHSC, Denver, Colorado, USA
With an emphasis on hazard analysis, this volume assesses critical preparedness issues that emergency personnel must face in the event of a disaster of any kind. The author discusses the nature and consequences of such hazards and examines strategies at the individual, organizational, community, and regional levels. He presents a systematic process for hazard identification, vulnerability determination, and consequence assessment for natural, built, and human environments. Covering every step, from planning and preparedness to mitigation, response, and recovery, the book provides information on hazard identification, modeling, loss estimation, risk perception and definition, and sustainability.
Standard emergency management training programs prepare for the effects of a disaster on a community. However, factors beyond logistics, such as understanding at-risk populations, can be critical in ensuring that a disaster does not become a catastrophe. Based on materials developed for the FEMA Higher Education Project, this book, designed for classroom use, explores how vulnerable social groups cope with hazardous events. The authors examine historical, geographical, social, and cultural factors that put people at risk before, during, and after disasters. The text also offers strategies for community-based mitigation programs that engage those people most at risk.
Catalog no. AU7038, ISBN: 978-1-4200-7038-5 January 2009, 6-1/8 x 9-1/4, 304 pp. Suggested Price: $79.95 / £44.99
Catalog no. AU7856, ISBN: 978-1-4200-7856-5 June 2009, 6-1/8 x 9-1/4, 416 pp. Suggested Price: $69.95 / £42.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list Textbook
Energy Management Handbook Seventh Edition Wayne C. Turner
Fairmont Press, Lilburn, Georgia, USA
Facility Management
Steve Doty
Colorado Springs Utilities, USA
Revised to cover the latest innovations and trends, the newest edition of this classic work provides detailed coverage of every component of effective energy management. It includes expert information on boilers, steam systems, cogeneration, waste-heat recovery, HVAC systems, control systems, systems maintenance, industrial insulation, indoor air quality, thermal energy storage, and codes and standards. It also covers key administrative issues, such as energy auditing, economic analysis, utility rates, natural gas purchasing, energy security, and utility deregulation as well as ways to measure and verify energy savings. Illustrations, tables, graphs, and other helpful aids are provided throughout. Catalog no. FP8870, ISBN: 978-1-4200-8870-0 April 2009, 8-1/2 x 11, 950 pp. Suggested Price: $249.95 / £151.00
16 Textbook
Facilities Design Third Edition
Green Facilities Handbook Eric Woodroof
Sales Improvement Consultant, Johnson Controls, Wisconsin, USA
Meeting a need in the marketplace for information on how to operate a sustainable facility and reduce carbon emissions, the Green Facilities Handbook clearly explains why green business is good business and delineates practical strategies to green operations in energy and management. The book explores issues in the greening of a facility, including janitorial considerations, fuel choices for fleets, and recycling. Additional information is provided on carbon reduction terminology, monitoring and reporting, carbon trading, and offset strategies. Special bonus chapters include valuable information on financing and procedures for green marketing. Catalog no. FP8490, ISBN: 978-1-4200-8490-0 January 2009, 6-1/8 x 9-1/4, 300 pp. Suggested Price: $119.95 / £66.99
Handbook of Energy Audits Seventh Edition
Sunderesh S. Heragu
Albert Thumann and William J. Younger
Delineating the proper design, layout, and location of facilities, this book strikes a healthy balance between theory and practice. It provides an understanding of the practical aspects of implementing preliminary design development through analytical models. The third edition of a bestseller, it features updated multimedia tools, new software, and additional exercise problems. The text presents analytical performance evaluation models and tests them using software available for download on the web. An appendix offers queuing and queuing models along with simulation examples. Each chapter includes a set of review questions for self-study.
Newly revised and edited, this bestselling handbook is updated with new chapters on energy assessment and computer software. It includes detailed analysis of technologies and software available for optimizing the audit process. It provides all of the information necessary to plan and carry out a thorough and accurate energy audit of any electrical, mechanical, and building system for any facility. Clear, easy-to-follow instructions guide readers through accounting procedures, rate of return, and life cycle cost analysis. Loaded with forms, checklists, and handy aids, this book is essential for anyone responsible for overseeing a facility energy audit.
Catalog no. 66269, ISBN: 978-1-4200-6626-5 2008, 7 x 10, 624 pp. Suggested Price: $129.95 / £49.99
Catalog no. FP6791, ISBN: 978-1-4200-6791-0 2008, 6-1/8 x 9-1/4, 460 pp. Suggested Price: $114.95 / £63.99
University of Louisville, Kentucky, USA
Fairmont Press, Lilburn, Georgia, USA
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m Textbook
Fourth Edition Barney Burroughs
Consultant, Alpharetta, Georgia, USA
Shirley J. Hansen
The Use of Forensic Accounting Techniques and Indirect Methods of Proof Gregory A. Pasco
Consultant, Gig Harbor, Washington, USA
Colorado Technical University, Sioux Falls, South Dakota, USA
Finding solutions to indoor air quality problems is often a complex, multifaceted endeavor. This practical desk reference serves as a guide and information resource on treating existing indoor air problems effectively and on preventing costly IAQ problems from occurring in the first place. A single discipline approach unfortunately tends to narrow control and treatment options. This book cuts across professions to offer those concerned with the total facility a broader, more comprehensive approach to managing indoor air quality and mitigating indoor air quality problems. The third edition is extensively updated and edited in response to the rapid pace of changes and advances in the IAQ industry.
Proceeding step-by-step through the investigative process, from case initiation to presentation in court, this text presents the relevant legal requirements to successfully establish a financial white collar crime case. The author presents a historical overview and examines the different forms of financial fraud and misappropriation of assets, including money laundering and transnational financial transactions. The book defines how the legally accepted indirect methods of proof are constructed and explains how they can establish proof beyond a reasonable doubt. Case studies are included, and a solutions manual and PowerPoint® presentations are available with qualifying course adoption.
Catalog no. FP7155, ISBN: 978-1-4200-7155-9 2008, 6-1/8 x 9-1/4, 350 pp. Suggested Price: $99.95 / £55.99
Catalog no. 91662, ISBN: 978-1-4200-9166-3 January 2009, 6-1/8 x 9-1/4, 256 pp. Suggested Price: $89.95 / £49.99
Safety Management A Guide for Facility Managers, Second Edition
Encyclopedia of Alternative Investments
Facility Management / Finance & Investing
Managing Indoor Air Quality
Criminal Financial Investigations
17
Edited by
Greg N. Gregoriou
Joseph F. Gustin
Consultant, Lilburn, Georgia, USA
State University of New York (SUNY), Plattsburgh, USA
A safety management program that blends management commitment with employee involvement is the key to meeting the myriad safety challenges in any organization. This second edition of a bestseller addresses the complexities of safety management in detail, explaining how to systematically identify, evaluate, and prevent hazards. It elucidates liability and how to better carry out the tasks that ensure a safe working environment. Gustin delineates the rights and responsibilities of employer and employee and outlines the Whistleblower act and its impact. He also covers violence in the workplace, ADA compliance, conducting the safety audit, recordkeeping, safety inspections, and change management.
A pioneering reference essential to any financial library, this encyclopedia is the most authoritative source on alternative investments for students, researchers, and practitioners in this area. Containing 545 entries, the encyclopedia focuses on hedge funds, managed futures, commodities, and venture capital. It features contributions from well-known, respected academics and professionals from around the world. More than a glossary, the book offers in-depth definitions for each entry, lists numerous tables and figures, and includes academic references for money managers and investors who want to understand the jargon and delve into the definitions.
Catalog no. DK2931, ISBN: 978-0-8247-5040-4 2008, 6 x 9, 240 pp. Suggested Price: $104.95 / £57.99
Catalog no. C6488, ISBN: 978-1-4200-6488-9 January 2009, 7 x 10, 592 pp. Suggested Price: $249.95 / £111.00
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list Energy Project Financing
Resources and Strategies for Success Albert Thumann
Fairmont Press, Lilburn, Georgia, USA
Eric Woodroof
Textbook
Introduction to Financial Models for Management and Planning
Finance & Investing
Sales Improvement Consultant, Johnson Controls, Wisconsin, USA
James R. Morris and John P. Daley
This practical reference provides a resource for those seeking to use the innovative methods now available to finance energy projects. The full scope of current project financing practices are fully examined and assessed, including coverage of energy service performance contracting, rate of return analysis, measurement and verification of energy savings, and more. Readers receive the facts they need to assess a project’s payback in advance, anticipate and avoid potential risks and/or hidden costs, and assure that their energy project is an overall economic success. Other topics covered include financing international projects and ESCO’s (Energy Service Company’s) financing.
This textbook explores the building of models for financial management and planning. It offers a comprehensive overview of financial models and their role in corporate financial planning. The authors help readers learn how to develop and use computer-based models for planning investment and financing decisions for a firm. They emphasize modeling problems related to corporate financial management and provide material on security markets. The authors also include instructions on how to download a limited version of the Monte Carlo simulation software @Risk for free. A solutions manual and PowerPoint® slides are available with qualifying course adoptions.
Catalog no. FP8386, ISBN: 978-1-4200-8386-6 January 2009, 6-1/8 x 9-1/4, 450 pp. Suggested Price: $99.95 / £55.99
Catalog no. C0542, ISBN: 978-1-4200-9054-3 April 2009, 6-1/8 x 9-1/4, 758 pp. Suggested Price: $89.95 / £49.99
University of Colorado, Denver, USA
Insider Trading 18
Global Developments and Analysis Paul U. Ali
Stock Market Volatility
University of Melbourne, Parkville, Australia
Edited by
Greg N. Gregoriou
Greg N. Gregoriou
Insider trading has long been considered an endemic feature of the world’s financial markets. It is unsurprising that the recent growth in mergers and acquisitions worldwide has been accompanied by a growth in insider trading on a scale not witnessed since the 1980’s takeovers boom. Insider Trading: Global Developments and Analysis brings together the latest law and finance research on insider trading. It provides expert coverage on the established U.S., European, and Asia-Pacific securities markets as well as the key emerging markets of Brazil and the greater China region. Providing high interest and up-to-date content, the book features several recent cases, including that of Martha Stewart.
A comprehensive reference, this volume examines key aspects of stock market volatility. Divided into four sections, it covers modeling stock market volatility, portfolio management and hedge fund volatility, developed country volatility, and emerging market volatility. The contributors present some of the vocational aspects, emphasizing the equity markets. The book approaches the material from the practitioner’s viewpoint and familiarizes readers with how volatility is linked to speculation, trading volume, and information arrival. It concludes with a discussion of recent trends on forecasting volatility along with the newly cultivated trading platform of volatility derivatives.
Catalog no. C7401, ISBN: 978-1-4200-7401-7 January 2009, 6-1/8 x 9-1/4, 456 pp. Suggested Price: $129.95 / £72.99
Catalog no. K10001, ISBN: 978-1-4200-9954-6 April 2009, 6-1/8 x 9-1/4, 520 pp. Suggested Price: $99.95 / £60.99
Edited by
State University of New York (SUNY), Plattsburgh, USA
State University of New York (SUNY), Plattsburgh, USA
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Ninth Edition
A3 Problem Solving for Healthcare
Robert D. Edwards
Boca Raton, Florida, USA
John Magee
A Practical Method for Eliminating Waste
Consultant, Chicago, Illinois, USA
W.H.C. Bassetti
Golden Gate University, San Francisco, California, USA
Cindy Jimmerson
Based on the groundbreaking research and experience of Dow, Schabacker, Edwards, and Magee, Technical Analysis of Stock Trends offers proven trading and investing techniques for success, even in today’s unpredictable market. This ninth edition features updated modern contextual material, including related tactical procedures and techniques and additional information on Internet tools. It expands material on the three-days-away procedures and short and very short term market analysis. It updates Dow Theory with extended comments from the modern point of view. It also included an updated resources appendix and glossary.
Written by an expert in lean principles, this book offers an easy-touse problem-solving method that can be applied to every aspect of healthcare to identify, understand, and improve processes. Illustrated with numerous A3s in various stages of development, this practical, easy to use workbook explains how to extend the VSM philosophy to a more focused perspective. The first book to extensively explore the value of the A3 problems-solving tool in healthcare, it demonstrates the simplicity and completeness of the A3 tool and its applications to regulatory documentation and the activities of daily work.
Catalog no. AU3772, ISBN: 978-0-8493-3772-7 2007, 6-1/8 x 9-1/4, 840 pp. Suggested Price: $104.95 / £57.99
Lean Healthcare West, Missoula, Montana, USA
Catalog no. PP7358, ISBN: 978-1-56327-358-2 2007, 8-1/2 x 11, 176 pp., Soft Cover Suggested Price: $55.00 / £28.99
Finance & Investing / Healthcare Management
Technical Analysis of Stock Trends
Compliance for Coding, Billing & Reimbursement 5S for Healthcare
A Systematic Approach to Developing a Comprehensive Program, Second Edition
Thomas L. Jackson
Duane C. Abbey
J. Michael Rona Consulting Group, LLC, Washington, USA
Abbey & Abbey Consultants, Inc., Ames, Iowa, USA
Based on Hiroyuki Hirano’s classic 5 Pillars of the Visual Workplace and modeled after the Shingo Prize-winning Shopfloor Series for Lean Manufacturers, this work adopts a proven reader-friendly format to impart all the information needed to understand and efficiently implement lean methodology in a healthcare setting. Written by the principals involved with the Rona Consulting Group, who were responsible for the groundbreaking implementation of the Toyota Production System at the Virginia Mason Medical Center, it provides a wealth of transferable examples along with a step-bystep, hands-on guide that will demonstrate how to get an entire organization positively involved in the process.
Based on 25 years of direct consultation, Duane Abbey explains how to deal with the complex coding, billing, and reimbursement processes that can force providers to choose between being paid and being compliant. Fully revised to account for recent changes, this unique resource covers statutorily based programs and contracted relationships as well as situations that do not involve formal relationships. In addition to offering recent information illustrated by case studies, Dr. Abbey provides providers, administrators, consultants, and attorneys with the mindset and attitude required to meet this challenge with savvy and perseverance.
Catalog no. K10196, ISBN: 978-1-4398-0350-9 June 2009, 7 x 10, 90 pp., Soft Cover Suggested Price: $28.95 / £17.99
Catalog no. PP7368, ISBN: 978-1-56327-368-1 2008, 8-1/2 x 11, 232 pp., Soft Cover Suggested Price: $74.95 / £41.99
19
Includes a CD packed with regulations and information
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CATBMP_K00172_2009 Cat.indd 19
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For more information and a complete list
Consumer Directed Health Care A 360 Degree View
Employer Managed On-Site Health Care and Analysis Edited by
Healthcare Management
Kim D. Slocum
A. Michael La Penna
With three decades of experience in a variety of healthcare, pharmaceutical, and biotechnology firms, respected healthcare consultant, Kim Slocum applies a uniquely broad viewpoint to the U.S. healthcare crisis. He discusses how the system has evolved and debunks various myths that continue to persist. Exploring potential solutions, he balances many diverse and conflicting factors, including the movement to make healthcare more patient-centered and the growing trend to transfer significant portions of financial risk to patients via high-deductibles. Slocum closes the book by discussing what a successful consumer-directed system might look like and what steps would be required to make it happen.
The advent of organizations considering an on-site approach to the delivery of healthcare services increases in direct proportion to the rising of healthcare costs. This volume is a how-to manual on the design and implementation of an on-site program and presents the challenges and benefits of such a system. Topics discussed include hospital and specialty contracting; employee choice concerns; costcontrol; ancillary services such as pharmacy, lab testing, physical therapy, and imaging; workers compensation issues; benefits consultants; quality vs. value analysis; and other considerations. A case study is provided which follows the implementation of a program from inception to introduction.
Catalog no. PP7391, ISBN: 978-1-56327-391-9 January 2009, 6 x 9, 160 pp., Soft Cover Suggested Price: $54.95 / £29.99
Catalog no. PP2448, ISBN: 978-1-4200-9244-8 July 2009, 7 x 10, 250 pp., Soft Cover Suggested Price: $54.95 / £33.99
Discharge Planning Handbook for Healthcare
Governance for Health Care Providers
KDS Consulting LLC, West Chester, Pennsylvania, USA
Top 10 Secrets to Unlocking
20 a New Revenue Pipeline
The La Penna Group, Grand Rapids, Michigan, USA
The Call to Leadership Edited by
Ali Birjandi
David B. Nash and Valerie P. Pracilio
Lisa M. Bragg
William J. Oetgen
Hidden opportunities to improve profits in the healthcare industry abound in the area of discharge planning. Based on 25 years of experience, Birjandi and Bragg show hospital administrators and directors how to tap into new revenue using the Six Sigma DMAIC model (Define, Measure, Analyze, Improve, and Control). The book’s step-by-step implementation strategy highlights five concepts: redefining the whole idea of discharge planning, focusing on the right metrics, augmenting re-design with lean concepts, applying a practical approach to improvement, and creating a results-oriented culture. The book includes a comprehensive case study and a spreadsheet that can be used to track success.
Physicians, nurses, pharmacists, and other medical professionals who serve on the boards of private, nonprofit institutions often do so with much more diligence than knowledge. Very little material exists to cover the range of issues that are so vital at a time when health care institutions face patient overloads and budget shortages. Written by leading health care advocates and authorities, this volume provides a readily accessible resource that helps define the functions of a board member and summarizes the problems that they will most likely face, including finance and compliance issues, funding, and strategic planning.
Operational Performance Improvement, ProMedica Health System, Toledo, Ohio, USA Waterville, Ohio, USA
Catalog no. PP7392, ISBN: 978-1-56327-392-6 January 2009, 7 x 10, 208 pp., Soft Cover Suggested Price: $59.95 / £33.99
Jefferson Medical College, Philadelphia, Pennsylvania, USA
Georgetown University, Washington D.C., USA
Catalog no. PP7853, ISBN: 978-1-4200-7853-4 January 2009, 6 x 9, 344 pp. Suggested Price: $79.95 / £44.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m Handbook of Human Factors and Ergonomics in Health Care and Patient Safety Edited by
Healthcare Payment Systems An Introduction
University of Wisconsin-Madison, USA
Duane C. Abbey
Series: Human Factors and Ergonomics
Abbey & Abbey Consultants, Inc., Ames, Iowa, USA
This handbook covers concepts and methods of human factors and ergonomics, and their applications that improve quality, safety, efficiency, and effectiveness in patient care. It provides information on how to analyze medical errors with the fundamental goal of reducing such errors and the harm that potentially ensues. Editor Pascale Carayon and an impressive group of contributors highlight important issues relevant to healthcare providers, professionals, and their employers. They discuss the design of working conditions to improve satisfaction, well-being, and the reduction of burnout. This remarkably comprehensive account offers invaluable knowledge some of the most respected individuals in the field.
Healthcare payment options have become enormously complex. All providers are subject to different types of payment systems, each of which has its own variations. Making sense of the revenue cycle requires a full understanding of the payment system in use and the specific requirements of a third-party payer using a particular payment system. This book provides a complete introduction to healthcare payment systems. The text presents key concepts, terminology, and approaches for payment processes. Such concepts are used by providers for developing and filing claims, and by thirdparty payers and insurance companies for adjudicating and paying for healthcare services.
Catalog no. ER8886, ISBN: 978-0-8058-4885-4 2007, 7 x 10, 1016 pp. Suggested Price: $209.95 / £117.00
Catalog no. PP9277, ISBN: 978-1-4200-9277-6 June 2009, 7 x 10, 175 pp., Soft Cover Suggested Price: $44.95 / £27.99
Handbook of Long-Term Care Administration and Policy
How Healthcare Works
Edited by
Cynthia Massie Mara
Pennsylvania State University, Middletown, USA
Laura Katz Olson
Lehigh University, Bethlehem, Pennsylvania, USA
An Introduction to Hospitals, Health Systems and Other Providers of Care
Healthcare Management
Edited by
Pascale Carayon
21
Margaret Schulte
Series: Public Administration and Public Policy
Grand Valley State University, Grand Rapids, Michigan, USA
Exploring and delineating the issues from every angle, this book covers topics such as public perception, understanding system failure, and the tensions between the social model and the medical model. It focuses on recipients and their care givers, emphasizing services and exploring models that confront the barriers to achieving coordination of care. The chapters address issues related to the administration of care and the importance and benefits of transparency of information. The book concludes with an examination of policymaking and funding, the challenges inherent in getting on the public agenda, geriatric mental health needs, and the future issues that will fuel a national debate.
The position of the medical sector as a growth market is opening new avenues for workers outside the traditional realm of healthcare, such as management engineers, IT professionals, and process improvement specialists. A guide for healthcare market entrants, this book equips new hires with the knowledge needed to navigate the business of medicine. It also provides a much-needed orientation to the broader healthcare work environment for those working in hospitals or as vendors and manufacturers. The author, editor of the American College of Health Executive’s Frontiers in Health Services Management, confronts challenges facing the industry as a whole, including finance, legal, regulatory, and workforce issues.
Catalog no. AU5327, ISBN: 978-0-8493-5327-7 2008, 6-1/8 x 9-1/4, 464 pp. Suggested Price: $89.95 / £49.99
Catalog no. PP8493, ISBN: 978-1-4200-8493-1 July 2009, 7 x 10, 275 pp., Soft Cover Suggested Price: $69.95 / £42.99
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For more information and a complete list Leading the Health Care Revolution Using the Toyota Production Systems
The Managed Care Contracting Handbook
Healthcare Management
Lessons from the Frontline
Planning & Negotiating the Managed Care Relationship, Second Edition
J. Michael Rona
Maria Todd
While some doubt the value of employing manufacturing techniques in health care, visionary organizations across the U.S. are reaping the benefits of lean implementation stategies. Written by the former president of the Virginia Mason Medical Center, this book relies on the experience of an executive who has led a successful lean transformation. He walks readers through the steps needed to start the journey and challenges encountered along the way. He also shows what it’s like to arrive at a place where safe and quality products and services are expected and achieved, where workers function at the height of their abilities, and the cost side of the revenue equation dramatically drops.
Demystifying the contracting process, the second edition of this unique work is an essential how-to book for those venders involved with the delivery of managed care services. Easy to read and concise, this edition provides an updated look at this rapidly evolving area. It offers an in-depth look at managed care and its organizations as a foundation for contracting strategies and covers key issues such as consumer driven health plans, pay for performance initiatives, and contract negotiations. Written by seasoned professional in managed care contracting, it also offers a comprehensive layman’s evaluation of a typical managed care agreement, as well as sample contracts and important checklists.
Catalog no. K10009, ISBN: 978-1-4200-9967-6 July 2009, 6 x 9, 225 pp., Soft Cover Suggested Price: $49.95 / £30.99
Catalog no. PP7369, ISBN: 978-1-56327-369-8 February 2009, 6 x 9, 300 pp. Suggested Price: $79.95 / £48.99
Rona Consulting Group, Mercer Island, Washington, USA
Lean Hospitals
Improving Quality, Patient
22 Safety, and Employee
Satisfaction Mark Graban
ValuMetrix Services, Ortho-Clinical Diagnostics, Inc., A Johnson & Johnson Company, Dallas, Texas, USA
HealthPro Consulting, Inc.; The Healthcare Reimbursement Institute
Maximizing Emergency Department Productivity John M. Shiver
George Mason University, Fairfax, Virginia, USA
David Eitel
Hellam, Pennsylvania, USA
Drawing on his years working with hospitals, Mark Graban explains why and how lean practices can be used to improve safety, quality, and efficiency in a healthcare setting. He highlights the benefits of lean methods and explains how lean manufacturing staples such as Value Stream Mapping can help identify and eliminate waste, effectively preventing delays for patients, reducing wasted motion for caregivers, and improving quality of care. The book also describes root cause problem-solving and daily improvement processes that can engage everyone in systemic improvement. A guide for healthcare professionals, this book elaborates on the steps they can take to begin the process of lean implementation with their own organization.
This landmark book provides senior-level Emergency Department (ED) managers and healthcare administrators with essential tools to make their job easier in the wake of a national crisis in ED capacity. It explores the relationships of individual stakeholders and illustrates how information technology can play an important role in improving the performance of the ED. It also demonstrates how to improve financial performance, specialty services, and billing and collections functions. Because there are so many unpredictable elements related to the emergency room environment, this text explains how to predict patient volumes, flow, and space needs, using historical data to best plan for the unknowns.
Catalog no. PP3805, ISBN: 978-1-4200-8380-4 January 2009, 7 x 10, 280 pp., Soft Cover Suggested Price: $44.95 / £24.99
Catalog no. PP3775, ISBN: 978-1-4200-8377-4 May 2009, 8-1/2 x 11, 225 pp., Soft Cover Suggested Price: $69.95 / £42.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Human Factors in Medicine George A. Peters and Barbara J. Peters
No Money No Mission
Best Practices of Healthcare Revenue Cycle Management David Hammer
Peters & Peters, Santa Monica, California, USA
This resource presents more than 500 ideas, concepts, and techniques that can be applied and tailored to unique circumstances. After an introduction to general concepts and approaches, the authors examine vulnerabilities in medical services, including emergency services, healthcare facilities, and infection control. It covers risks in medical devices and product design; human factors such as fatigue and stress; management errors; errors in communication as well as mistakes in drug delivery, including faulty labels and warnings. The authors also compare and contrast several analytical methods, their interpretation, and their translation into a plan of action. Catalog no. 64789, ISBN: 978-1-4200-6478-0 2008, 6-1/8 x 9-1/4, 256 pp. Suggested Price: $79.95 / £42.99
Mckesson Revenue Cycle Solutions, Ft. Lauderdale, Florida, USA
In providing the first-hand perspective of a practitioner known for both his academic rigor and his grasp of functional details, this unique work tells the complete story of healthcare revenue cycle management. Designed to improve the efficiency of managers, the book is arranged by functional area to reflect the organization of most revenue cycles. In addition to first party interviews that define best practices and provide solutions to predictable but complex challenges, the author includes a wealth of relevant literature citations. He further augments the text with a glossary, information tables, flowcharts, organizational charts, sample policies, and sample position descriptions.
Healthcare Management
Medical Error and Patient Safety
Catalog no. PP1360, ISBN: 978-1-4200-9136-6 July 2009, 7 x 10, 475 pp. Suggested Price: $99.95 / £60.99
Paradox and Imperatives in Health Care
The Next Generation of Healthcare Delivery Cherilyn G. Murer and Michaell A. Murer
Murer Consultants, Inc., Joilet, Illinois, USA
As healthcare in the U.S. continues to change, it is essential for all healthcare delivery entities to aggressively monitor the patterns of evolution in order to ensure high quality and cost efficient healthcare delivery. This book details implementation strategies to creatively respond to the existing problems, issues, and obstacles in delivering effective healthcare. It focuses on factual situations and case studies that demonstrate how healthcare delivery in the U.S. must evolve to its next watershed period. It examines the present status of healthcare delivery and then discusses key concepts of change for various clinical, regulatory, financial, and political areas. Catalog no. K10060, ISBN: 978-1-4398-0074-4 June 2009, 6 x 9, 275 pp. Suggested Price: $54.94 / £33.99
How Efficiency, Effectiveness, and E-Transformation Can Conquer Waste and Optimize Quality
23
Jeffrey C. Bauer
Futures Practice, ACS Health Care Solutions, Chicago, Illinois, USA
Mark Hagland
Chicago, Illinois, USA
In their groundbreaking critically acclaimed collaboration, Paradox and Imperatives in Health Care, award-winning authors, Bauer and Hagland explain why providers must draw upon internal resources to increase net revenue and provide the quality of care that payers and consumers demand. Through numerous case studies, the authors show how pioneering health care organizations are using performance improvement tools—including lean management, SixSigma, and the Toyota Production System—to produce excellent services as inexpensively as possible. This book challenges health care leaders to change their status quo mentality and put their organizations on a positive paths while redirection is still possible. Catalog no. PP7379, ISBN: 978-1-56327-379-7 2008, 6 x 9, 192 pp. Suggested Price: $39.95 / £20.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list
Textbook
The PROACT Root Cause Analysis Approach
Reliability Technology, Human Error, and Quality in Health Care
Robert J. Latino
B.S. Dhillon
Written by a reliability expert, this book provides a perspective on patient care, risk management, and quality management from outside the healthcare industry and culture. Challenging perceptions about Root Cause Analysis (RCA), it provides a new approach that includes tools such as Basic Failure Modes and Effects Analysis (FMEA) and Opportunity Analysis (OA), which help quantify and prioritize events that deserve the attention of true RCA. The authors begin by defining the events that require RCA to maximize the effect on the patient. They address not only the proactive methodologies but also the organizational paradigms that must change in order to support and sustain such activities in the interest of patient safety.
A compilation of data from a wide variety of sources, this book eliminates the need to pick through journal articles, online databases, and conference proceedings to obtain information. The authors discuss medical device maintenance, human error reporting systems and models for predicting human reliability and error, patient safety, quality methods, and steps for improving quality in healthcare. Highlights include a chapter on mathematical concepts and another chapter containing introductory material on reliability technology, human error, and quality considered essential to understanding materials presented in subsequent chapters. The book also contains examples, their solutions, and end-of-chapter problems.
Catalog no. 87274, ISBN: 978-1-4200-8727-7 January 2009, 6-1/8 x 9-1/4, 192 pp. Suggested Price: $89.95 / £49.99
Catalog no. 65580, ISBN: 978-1-4200-6558-9 2008, 6-1/8 x 9-1/4, 216 pp. Suggested Price: $89.95 / £49.99
Patient Safety Healthcare Management 24
Reliability Center, Inc., Hopewell, Virginia, USA
The Pittsburgh Way to Efficient Healthcare
University of Ottawa, Ontario, Canada
Improving Patient Care Using Toyota Based Methods
Statistical Analysis for Decision Makers in Healthcare
Naida Grunden
Jeffrey C. Bauer
While there is plenty of data identifying where healthcare in the U.S. falls short, it can be a challenge to find practical, hands-on information about how to fix it. The critically acclaimed Pittsburgh Way to Efficient Healthcare changes that. This book provides a look at how principles borrowed from industry—in specific Toyota’s concept of lean manufacturing—can be applied to make healthcare safer, more effective, and less costly. The book is a compilation of case studies from units in different hospitals around the Pittsburgh region that successfully applied industrial principles to the benefit of patients and the satisfaction of employees. This book has already received rave reviews from a large number of public policy and health experts.
Designed for the busy health care professional who needs to collect, analyze, and/or evaluate data, this accessible work explains the fundamental concepts, uses, and misuses of statistics. Without jargon or mathematical formulas, the author introduces the practice of quantitative analysis to provide an understanding of the principles of scientific inquiry, applied to clinical medicine, program evaluation, policy analysis, management, accounting, and research. The book discusses practical scientific methods to show why statistics cannot compensate for bad science or bad data. It helps readers to intelligently evaluate the many numbers that cross their desk in the normal course of business.
Catalog no. PP7367, ISBN: 978-1-56327-367-4 2008, 6 x 9, 224 pp. Suggested Price: $39.95 / £21.99
Catalog no. K10061, ISBN: 978-1-4398-0076-8 July 2009, 6 x 9, 175 pp., Soft Cover Suggested Price: $49.95 / £30.99
Naida Grunden, LLC - Medical Communications, Bellingham, Washington, USA
Futures Practice, ACS Health Care Solutions, Chicago, Illinois, USA
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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Developing a Lean Workforce
Transformative Quality
The Emerging Revolution in Health Care Performance Mark Hagland
A Guide for Human Resources, Plant Managers, and Lean Coordinators Chris Harris and Rick Harris
Chicago, Illinois, USA
Harris Lean Systems, Murrells Inlet, South Carolina, USA
Looking for ways to improve quality and cut costs, healthcare organizations are in the midst of overhauling all of their operational systems as they seek to achieve heightened levels of quality. After providing a historical perspective and an analysis of the changing demands and demographics behind this current push, noted healthcare writer Mark Hagland provides a thorough look at indepth case studies involving dramatic transformations in health delivery systems of varying complexity. Hagland also looks at the role of information technology in these transformations and discusses likely outcomes and future trends.
With an HR perspective, veteran consultants Chris Harris and Rick Harris walk readers through a simple, step-by-step proven method for transforming a mass production workforce into a lean thinking one that possesses the necessary skills, training, and attitude to march in a new direction. They explain the role of human resources in a leanoriented facility, emphasizing systematic training that continues for all employees. They also discuss the value of promoting employees from within a facility to team leader and group leader positions as well as and the importance of flexibility. This critically acclaimed book includes sample training sessions with explanations.
Catalog no. PP8492, ISBN: 978-1-4200-8492-4 January 2009, 6 x 9, 174 pp. Suggested Price: $49.95 / £27.99
Catalog no. PP7348, ISBN: 978-1-56327-348-3 2007, 8-1/2 x 11, 160 pp., Soft Cover Suggested Price: $46.95 / £25.99
Value Stream Mapping for Healthcare Made Easy! Edited by
Human Resources in the Foodservice Industry
Organizational Behavior Management Approaches
Healthcare Management / Human Resources & Training
o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
25
Dennis Reynolds
Washington State University, Pullman, USA
Cindy Jimmerson and Amy Jimmerson
Karthikeyan Namasivayam
Lean Healthcare West, Missoula, Montana, USA
Pennsylvania State University, University Park, USA
Value Stream Mapping Made Easy! introduces readers to the simple but essential tool from the Toyota Production System, the well-known Value Stream Map (VSM). It offers an easy-to-learn introduction to VSMs that enables readers to look at any process with different eyes. It is a proven high-level view tool that can be used in every aspect of healthcare to identify, understand, and improve processes. Information included illustrates the simplicity and completeness of the tool and describes its applications to staff communication, regulatory documentation, and activities of daily work. The book also highlights simple-to-use data collection and interpretation as part of the VSM process.
Organizational behavior and human resource management are fundamental aspects in the profitability of any foodservice business. Human Resources in the Foodservice Industry: Organizational Behavior Management Approaches examines research critical to understanding individual behavior and group dynamics. This resource provides researchers and practitioners with a clear view of human capital in a competitive global marketplace—with various possible managerial solutions to increase efficiency, employee and consumer satisfaction, and organizational success. Researchers from around the world and diverse backgrounds discuss up-to-date empirical research, unique insights, and effective management strategies.
Catalog no. PP7852, ISBN: 978-1-4200-7852-7 May 2009, 8-1/2 x 11, 275 pp., Soft Cover Suggested Price: $54.95 / £33.99
Catalog no. HW15292, ISBN: 978-1-56022-144-9 2007, 6 x 9, 250 pp. Suggested Price: $83.95 / £46.99 Also Available in Soft Cover
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For more information and a complete list
The TWI Workbook Essential Skills for Supervisors
Human Resources & Training
Patrick Graupp
Training Within Industry
San Diego, California, USA
The Foundation of Lean
Robert J. Wrona
Donald A. Dinero
Winner of the 2007 Shingo Prize for Excellence in Manufacturing Research, this text covers Training within Industry (TWI), the production plant methodology that won WWII in the factories. It demonstrates efficient ways to instruct employees on how to perform jobs safely and conscientiously; looks at ways to produce more quality products in less time through the handling of workforce, machines, and materials; and shows how to improve performance with employee relations that preemptively prevent problems. The authors include exercises that can be applied to readers’ own worksites. A companion CD provides forms needed to complete the exercises and implementation of case studies.
The Training Within Industry (TWI) program, developed by the U.S. during World War II, has been used by Toyota for decades. Winner of a 2006 Shingo Prize for Excellent in Manufacturing Research, this book elucidates the history and application of the four modules that comprise TWI. The author explores a crucial piece of a lean initiative that is often overlooked. He demonstrates how to train employees to perform their tasks as quickly as they are capable with minimal waste, improve their processes using existing resources, solve personnel problems in an analytical, non-emotional manner so that employees stay focused, and develop robust training plans to meet the particular needs of a specific plant.
Catalog no. PP7315, ISBN: 978-1-56327-315-5 2006, 8-1/2 x 11, 224 pp., Soft Cover Suggested Price: $46.95 / £25.99
Catalog no. PP7307, ISBN: 978-1-56327-307-0 2005, 6 x 9, 352 pp. Suggested Price: $46.95 / £25.99
Camillus, New York, USA
Trust Management in Virtual Work Environments
26 A Human Factors Perspective Wiesław M. Grudzewski, Irena K. Hejduk, Anna Sankowska, and Monika Wa´ntuchowicz Warsaw University of Technology, School of Economics, Poland
Already a significant human factor issue, trust is an especially hot topic in today’s business world where so much of the contact is virtual. Providing the very first elaboration on this subject, the authors conduct an interdisciplinary investigation into various facets of trust as they relate to the design and management of virtual business environments. They explore trust between organizations, between business partners, and trust between employer and employee. Involving theory and practice, this work provides the first scientific and systematic evaluation of global trends and practices regarding trust between people in all aspects of their professional lives. Catalog no. 68903, ISBN: 978-1-4200-6890-0 2008, 6-1/8 x 9-1/4, 256 pp. Suggested Price: $89.95 / £49.99
Rochester, New York, USA
Workforce Cross Training Edited by
David A. Nembhard
Pennsylvania State University, University Park, USA
Many organizations have current or planned programs for cross training employees, yet few concrete guidelines exist for designing these programs effectively. Workforce Cross Training provides an overview of the best practices for workforce cross training, including information on individual and team behavior and performance from a variety of disciplines such as operations management, industrial engineering, and behavioral psychology. This book integrates the history of academic work on cross training with future needs and opportunities. It also presents discussion on the applications of these programs in manufacturing and service industries. Catalog no. 3632, ISBN: 978-0-8493-3632-4 2007, 6-1/8 x 9-1/4, 352 pp. Suggested Price: $104.95 / £57.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Iwao Kobayashi
14th Edition Edited by
Industrial Consultant and President, East Japan PPROF Development Institute
Mark Graham Brown
Kobayashi is considered a genius by those who have adopted his reorganization strategies. Through this volume, he has helped many manufacturing companies integrate several of the best improvement methods into a coordinated system for drastic and continual improvement that leads to enhanced quality and productivity and fewer errors. This program presents the strategies necessary to achieve ambitious goals through a five-level scoring system. It provides criteria for the five-levels that readers can use to guide their companies to world-class status. Two valuable case studies demonstrate effective use by both a Japanese company and an American manufacturer.
Designed to help businesses understand the criteria for the Malcolm Baldrige National Quality Award, this work is not about the award, but rather is a concise explanation about how to use the criteria to improve an organization. Employed by thousands of organizations around the world, the criteria allow an organization the means to evaluate its progress toward becoming the best in its field. Part I covers questions most commonly asked about the award and its criteria. Part II provides a brief explanation for each of the 18 items in the criteria and lists the characteristics of organizations that excel in each. The book also includes resources for those applying for the award.
Catalog no. PP7109, ISBN: 978-1-56327-109-0 1996, 7 x 10, 312 pp. Suggested Price: $57.95 / £31.99
Catalog no. PP8015, ISBN: 978-1-4200-8015-5 2008, 4 1/5 x 6 1/2, 60 pp., Soft Cover Suggested Price: $6.95 / £3.99
Manhattan Beach, California, USA
Performance Measurement
20 Keys to Workplace Improvement
The Pocket Guide to the Baldrige Award Criteria
Baldrige Award Winning Quality
How to Interpret the Baldrige Criteria for Performance Excellence, Seventeenth Edition
The Basics of Performance Measurement
27
Edited by
Second Edition
Mark Graham Brown
Jerry L. Harbour
Manhattan Beach, California, USA
Battelle, Albuquerque, New Mexico, USA
Now in its 17th fully updated edition, this is the most widely used and recognized guide to the Malcolm Baldrige National Quality Award. This simple and comprehensive resource enables companies to master the exhaustive criteria of the nation’s leading business performance award. The author provides detailed descriptions of the 18 examination items and the 32 areas that comprise the seven major categories. He reveals what examiners look for in each area and provides powerful suggestions to achieve results. By consulting this reference, businesses will acquire the winning knowledge necessary to capture the award.
The Basics of Performance Measurement provides brief examples of a wide range of performance measures, explaining what each one means and how it is best used. The book then explains how to create effective specialized performance measures. To assure an effective process, it provides readers with a five-step method for developing a performance measurement system. It shows how to design performance measurement families and how to build hierarchies tailored to different levels within an organization. The book also discusses collection and distribution as well as the value of performance measure displays.
Catalog no. PP8014, ISBN: 978-1-4200-8014-8 2008, 8-1/2 x 11, 384 pp., Soft Cover Suggested Price: $49.95 / £27.99
Catalog no. K10132, ISBN: 978-1-4398-0249-6 July 2009, 6 x 9, 100 pp., Soft Cover Suggested Price: $14.95 / £8.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list
Benchmarking
The Search for Industry Best Practices that Lead to Superior Performance
Performance Measurement 28
Robert C. Camp
Keeping Score
Using the Right Metrics to Drive World Class Performance
Best Practice Institute™, Rochester, New York, USA
Mark Graham Brown
Written by Dr. Robert Camp, universally regarded as the founding father of the benchmark process, this bestseller is quite simply the definitive reference on the topic. Camp guides readers through the historic 10-step benchmarking process that he developed while at Xerox. This process is credited with reviving that company when it was floundering in 1979. Camp presents other examples of the process, including its dramatic application to L.L. Bean. He uses these examples to show managers how to relate benchmarking to their own circumstances and then provides them with expert strategy and tips so that they can efficiently and easily launch their own quest for best performance.
In Keeping Score the author contends that metrics must be allencompassing. They must focus not just on the present, but need to consider the past and future. They also must consider the needs of all participants, including customers, shareholders, and employees. Still one must know exactly what to measure, as measuring everything can be more damaging than measuring nothing. Taking a balanced Baldrige approach, this book shows how to evaluate current approaches to measurement and pinpoint false measurements. It covers the selection of financial metrics, ways to measure employee and customer satisfaction, and methods to track performance and measure quality.
Catalog no. PP7352, ISBN: 978-1-56327-352-0 2007, 6 x 9, 320 pp., Soft Cover Suggested Price: $36.95 / £20.99
Catalog no. PP7355, ISBN: 978-1-56327-355-1 2007, 6 x 9, 224 pp., Soft Cover Suggested Price: $26.95 / £14.99
Beyond the Balanced Scorecard
Performance Improvement
Mark Graham Brown
Darryl D. Enos
Most companies use some form scorecard to measure performance; yet, research suggests that the typical scorecard is based on unsophisticated measurements, resulting in misleading data. This volume details the right metrics for evaluating those aspects of performance not accurately tracked by most companies and government organizations. Through the text, managers and quality control leaders can learn how to objectively measure customer relationships, employee satisfaction, external business environments, and supplier performance as well as strategy and financials. This book demonstrates how to construct a performance index, offering example metrics of performance aspects that are difficult to measure.
Combining knowledge and techniques in organizational development with practical experiences using a step-by-step approach, Performance Improvement: Making it Happen provides important principles and techniques of organizational development to improve performance. Based on experiences of more than 300 organizations, this second edition features real-world examples from a variety of industries that illustrate the different types of problems presented throughout the text and the various methods of improvement. In addition, this text also demonstrates numerous ways of measuring organizational improvement after implementing these concepts and methods.
Catalog no. PP7346, ISBN: 978-1-56327-346-9 2007, 6 x 9, 240 pp. Suggested Price: $36.95 / £20.99
Catalog no. AU4584, ISBN: 978-1-4200-4584-0 2007, 6-1/8 x 9-1/4, 328 pp. Suggested Price: $73.95 / £40.99
Improving Business Intelligence with Analytics Manhattan Beach, California, USA
Manhattan Beach, California, USA
Making it Happen, Second Edition Achievement Associates, Kirkwood, Missouri, USA
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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The Performance Paradox
Understanding the Real Drivers that Critically Affect Outcomes Jerry L. Harbour
Battelle, Albuquerque, New Mexico, USA
This volume, a complement to Jerry Harbour’s, The Basics of Performance Measurement, empowers managers to establish protocols that will measure and improve the performance of their employees and ultimately, their businesses. Harbour begins with a conceptual overview of performance as a whole. He then explores practical implications, covering modeling, measuring, and improved performance. Augmented by case studies, this work demonstrates how simple models can be of great benefit. By examining real-world examples of how abstract ideas can be concretely applied, Harbour can help transform any business or organization into a highperformance one where results are obtained, rather than imagined. Catalog no. PP7390, ISBN: 978-1-56327-390-2 January 2009, 6 x 9, 192 pp. Suggested Price: $34.95 / £18.99
Winning Score
How to Design and Implement Organizational Scorecards Mark Graham Brown
Applied Software Risk Management A Guide for Software Project Managers C. Ravindranath Pandian
Quality Improvements Consultants, Hyderabad, India
Few software projects are completed on time, on budget, and to their original specification. Research supports that projects usually fail due to management, rather than technical, mistakes. Focusing on what practitioners need to know about risk in the pursuit of delivering software projects, Applied Software Risk Management: A Guide for Software Project Managers covers key components of the risk management process, current processes, and best practices for software risk identification, risk planning, and techniques of risk analysis. This book brings together concepts across software engineering with a project management perspective, presenting examples of the scientific method in risk perception, analysis, and resolution. Catalog no. AU0524, ISBN: 978-0-8493-0524-5 2007, 6-1/8 x 9-1/4, 264 pp. Suggested Price: $93.95 / £51.99
The Art of Systems Architecting
29
Third Edition Mark W. Maier
Aerospace Corporation, Chantilly, Virginia, USA
Manhattan Beach, California, USA
Series: Systems Engineering
Highlighted with valuable tips and Brown’s firsthand experiences, Winning Score is an excellent tool for constructing a performance measurement system. It explains how to lay the foundation for the balanced scorecard by developing operational and strategic plans. The book covers how to identify strengths, weaknesses, opportunities, and threats, design data collection strategies, link the scorecard to other systems in an organization, develop a performance index, and avoid the top 10 measurement mistakes. It includes case studies of actual scorecard implementation in different sectors, such as manufacturing, service, support, and government.
Extensively rewritten to reflect the latest developments, the third edition explains how to create a system from scratch, presenting invention/design rules together with clear explanations of how to use them. The author supplies practical guidelines for avoiding common systematic failures while implementing new mandates. He uses a heuristics-based approach that provides an organized attack on very ill-structured engineering problems. Examining architecture as more than a set of diagrams and documents, but as a set of decisions that either drive a system to success or doom it to failure, the book provide methods for integrating business strategy with technical architectural decision making.
Catalog no. PP7363, ISBN: 978-1-56327-363-6 2007, 6 x 9, 336 pp., Soft Cover Suggested Price: $36.95 / £20.99
Performance Measurement / Project Management
o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Catalog no. 79131, ISBN: 978-1-4200-7913-5 January 2009, 6-1/8 x 9-1/4, 472 pp. Suggested Price: $99.95 / £60.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list
Best Practices in Business Technology Management
Building Software A Practitioner’s Guide
Nikhilesh Krishnamurthy and Amitabh Saran
Project Management
Stephen J. Andriole
Los Gatos, California, USA
Villanova University, Pennsylvania, USA
Applied Software Engineering Series
Discussing specific best practices for making specific decisions, this book offers qualitative and quantitative methods, tools, and techniques for deploying and supporting all kinds of information technology. It identifies the range of technology decisions that managers make and the best practices that define good acquisition, deployment, and support decisions, all in an easy to absorb, conversational tone. The book covers the interrelated business technology alignment areas of business strategy as well as technology applications, architecture, infrastructure, support, acquisition, and organization. Each section ends with a summary of actionable best practices.
Providing a framework to guide software professionals through the many aspects of development, Building Software: A Practitioner’s Guide shows how to master systems development and manage many of the soft and technical skills that are crucial to the successful delivery of systems and software. It encourages tapping into a wealth of cross-domain and legacy solutions to overcome common problems, such as confusion about requirements and issues of quality, schedule, communication, and people management. The book offers insight into the inner workings of software reliability along with sound advice on ensuring that it meets customer and organizational needs.
Catalog no. AU6333, ISBN: 978-1-4200-6333-2 January 2009, 6-1/8 x 9-1/4, 368 pp. Suggested Price: $69.95 / £38.99
Catalog no. AU7303, ISBN: 978-0-8493-7303-9 2008, 6-1/8 x 9-1/4, 384 pp. Suggested Price: $83.95 / £46.99
Building a Project Work Breakdown Structure
Visualizing Objectives, 30 Deliverables, Activities, and Schedules
Project Management Maturity Model Second Edition
Dennis P. Miller
J. Kent Crawford
Series: ESI International Project Management Series
Series: Center for Business Practices
PMP, Pinehurst, North Carolina, USA
Unlike other books in this area, this resource not only shows readers what they can do, but shows them how to do it. An organizing, visual communication, team-building, commitment-gaining, and project planning tool, the work breakdown structure (WBS) helps project managers communicate with their teams, clients, and management. This book provides an eight-step process that facilitates the development of the WBS. The process defines the project through its deliverables and validates the initial target date by critical path analysis. The result is a clear visualization of the project’s objectives, deliverables, activities, and schedule. Catalog no. AU6969, ISBN: 978-1-4200-6969-3 January 2009, 6-1/8 x 9-1/4, 264 pp., Soft Cover Suggested Price: $49.95 / £27.99
Center for Business Practices, Havertown, Pennsylvania, USA
Project Management Maturity Model, Second Edition updates the original bestseller, providing even more insight into the tools and practices that allow an organization to meet project goals on time and cost effectively. It includes best practices for determining portfolio maturity, setting short-term priorities, and tracking progress. This edition also provides new and revised materials; including the new Project Portfolio Management Maturity Model. The author describes project management maturity, offers a brief description of the model, while also defining the levels of project management maturity. He devotes a chapter to each of the nine project management knowledge areas specified in the Project Management Institute’s standard. Catalog no. AU7945, ISBN: 978-0-8493-7945-1 2007, 6 x 9, 235 pp. Suggested Price: $83.95 / £46.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Ensuring Product Integrity and Program Quality Kim H. Pries
Stoneridge Electronics North America, El Paso, Texas, USA
Jon M. Quigley
Volvo Trucks, Greensboro, North Carolina, USA
Featuring techniques from the Department of Defense and the automotive industry, this reference explains how to deliver a reliable, complex system or product to market. The book provides a step-by-step tutorial on how to secure quality in complex products by incorporating various techniques for embedded software development. Each step in the development process is covered in detail with supplementary case studies that illustrate potential challenges in each phase of development and provide a base for deriving future solutions. Catalog no. AU7205, ISBN: 978-1-4200-7205-1 January 2009, 6-1/8 x 9-1/4, 376 pp. Suggested Price: $89.95 / £49.99
Project Management Recipes for Success Guy L. De Furia
The Complete Project Management Methodology and Toolkit Gerard M. Hill
Principal, Hill Consulting Group, Woodbridge, Virginia, USA
Written by one of the nation’s most highly regarded project management mentors, The Complete Project Management Methodology and Toolkit provides a combined project and business management solution that can be readily applied in any industry by novice and certified project managers. Aligned with common business practices, Gerald Hill’s method shows how to keep on schedule, maintain areas of responsibility, and evaluate a job’s progress from conception to completion. The text also offers a methodology implementation guide that gives additional insight into the recommended activities that can be customized to meet the needs of individual organizations. Catalog no. K10095, ISBN: 978-1-4398-0154-3 June 2009, 8-1/2 x 11, 288 pp. Suggested Price: $89.95 / £54.99
The Complete Project Management Office Handbook
31
Second Edition Gerard M. Hill
Manassas, Virginia, USA
Principal, Hill Consulting Group, Woodbridge, Virginia, USA
ESI International Project Management Series
ESI International Project Management Series
Grounded in practicality, this book explains the procedures for running a successful project and highlights the finer points of managing and controlling the project. It is written specifically for those responsible for the hands-on managing of projects, but is also useful to program managers and senior executives. Project managers gain the confidence that comes from following a good recipe for success. Program managers gain a perspective on the myriad of activities their project managers must perform to achieve a well-disciplined project. Senior managers gain a perspective of the approach necessary at the beginning of a project to reduce the number of ill-advised projects and the effort required to achieve successful projects.
The second edition of The Complete Project Management Office Handbook extends the concepts and considerations of modern project management into the realm of project management oversight, control, and support. Recognizing the need for a centralized organizational entity—the project management office (PMO)—to perform in this capacity, this book considers five stages of PMO along a competency continuum, establishing the depth of its functional responsibility. This edition also presents 20 functional models that can be used to guide deliberation and development of PMO operational capability. The text provides a starting point for readers to resolve their specific project management needs.
Catalog no. AU8240, ISBN: 978-1-4200-7824-4 January 2009, 6-1/8 x 9-1/4, 264 pp., Soft Cover Suggested Price: $49.95 / £27.99
Project Management
Project Management of Complex and Embedded Systems
Catalog no. AU4680, ISBN: 978-1-4200-4680-9 2008, 6-1/8 x 9-1/4, 752 pp. Suggested Price: $89.95 / £51.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list Configuration Management
Implementation, Principles, and Applications for Manufacturing Industries Joseph Sorrentino
A Practical Guide to Implementing Team Software Process SM
Project Management
Lean Quality Systems, Dana Point, California, USA
Mukesh Jain
This authoritative guide emphasizes that configuration management is driven by designers, not by the often unpredictable whims of endusers. It also addresses ways to overcome missing tribal wisdom — the tendency to fall into the new-newer-newest syndrome, always looking for the next great technology or software. The book contains more than 60 reader-friendly tables, figures, and checklists to help bolster understanding and provides an unprecedented overview of this groundbreaking management style. The text presents case studies in which an understanding of configuration management principles would have saved valuable time and financial resources.
Mukesh Jain of Microsoft details how TSP techniques can be followed to plan the right project, take the right steps, and get the right results every time. The author shares real-world experience through his implementation of TSP at Microsoft India and documents how the TSP teams delivered high quality software on schedule and within budget. Through this case study, he examines how teams improved the software development process by combining TSP with Six Sigma. This combination delivered significant benefits in predictability and dramatically increased the number of zero-defect projects. The book also explores common pitfalls to avoid while implementing TSP and the coaching of TSP teams.
Catalog no. 75128, ISBN: 978-1-4200-7512-0 January 2009, 6-1/8 x 9-1/4, 105 pp. Suggested Price: $69.95 / £38.99
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Delivering Successful Projects with TSPSM and Six Sigma
Decommissioning and Radioactive Waste Management
Microsoft, Bellevue, Washington, USA
Catalog no. AU6143, ISBN: 978-1-4200-6143-7 January 2009, 6-1/8 x 9-1/4, 280 pp. Suggested Price: $79.95 / £44.99
Edited by
Determining Project Requirements
A. Rahman
JTC Unlimited, Shelby Twp., Michigan, USA
Hans Jonasson
Nuclear Safety Consultants Limited, Altrincham, UK
Often perceived as merely the dismantling and demolition of existing facilities, the decommissioning process entails challenging technical issues. Providing a detailed understanding of the issues associated with these processes, this book begins with coverage of radiation, the biological effects of radiation, radiological protection, and statistical methods. It incorporates the whole aspect of decommissioning, project management, safety aspects, environmental impact assessment, decontamination, and dismantling techniques. The text also discusses radioactive waste management including regulatory aspects, treatment and conditioning, storage and transportation, and waste disposal. Catalog no. WH7348, ISBN: 978-1-4200-7348-5 January 2009, 6 x 9, 352 pp. Suggested Price: $49.95
ESI International Project Management Series
Determining Project Requirements provides a generalized set of repeatable processes designed to ensure communication between customers and developers. It covers the role of the business analyst, the evolution of business analysis, and standard-setting forces in the industry. It uses a fictional example to demonstrate the range of general, rather than specific, techniques and gives a broad overview of a multitude of business analysis issues to facilitate selection of the best approach for various projects. There are built-in exercises, best practices, tools, templates, general and customizable solutions, and two examples of the Business Requirements Document. Catalog no. AU4502, ISBN: 978-1-4200-4502-4 2008, 6-1/8 x 9-1/4, 320 pp. Suggested Price: $62.95 / £34.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Ralph L. Kliem
Practical Creative Solutions, Redmond, Washington, USA
Raghvinder Sangwan, Matt Bass, Neel Mullick, Daniel J. Paulish, and Juergen Kazmeier Applied Software Engineering Series, 3
This book examines elements of the communications process and describes the role that the Project Management Information System (PMIS) has in helping project managers become better communicators. In addition to describing how personality effects communications, the book details the seven elements of effective communications: applying active and effective listening; preparing the communications and establishing an issues management process; drafting and publishing documentation; conducting meetings; giving effective presentations; developing and deploying a project website; and building a project war room. Each chapter contains examples and checklists that can be adapted to each reader’s environment.
Offering a unique perspective on global agility, this handbook describes the convergence of two movements—globally distributed and agile software development. The book explores techniques that can bridge distances, create cohesion, promote quality, and strengthen lines of communication. The authors delineate an organizational structure that not only fosters team building, but also achieves effective collaboration among the central and satellite teams. They explore the issues surrounding quality and the processes required to realize quality in a distributed environment. The book elucidates how to effectively manage communication among geographically distributed teams.
Catalog no. AU6246, ISBN: 978-1-4200-6246-5 2008, 6-1/8 x 9-1/4, 240 pp. Suggested Price: $73.95 / £40.99
Catalog no. AU9384, ISBN: 978-0-8493-9384-6 2007, 6-1/8 x 9-1/4, 288 pp. Suggested Price: $83.95 / £46.99
Project Management
Effective Communications for Project Management
Global Software Development Handbook
Handbook of Military Industrial Engineering Global Engineering Project Management M. Kemal Atesmen
Independent Consultant, Santa Barbara, California, USA
Engineering projects that cover multiple countries, politics, cultures, and different standards add additional challenges to the tasks of a project manager. This book aligns real-world experiences in international project management with practical project management principals. The book discusses all phases of an international project with real case examples. Written as a hands-on reference, it shows how to anticipate and prepare for upcoming challenges, covering everything from start-up planning and post-project evaluation, to concerns over supply management, cost containment, and intellectual property. Every chapter contains a checklist to remind managers of issues they must prepare for or oversee. Catalog no. AU7393, ISBN: 978-1-4200-7393-5 2008, 6-1/8 x 9-1/4, 168 pp. Suggested Price: $79.95 / £44.99
Edited by
33
Adedeji B. Badiru and Marlin U. Thomas
Air Force Institute of Technology, Dayton, Ohio, USA Series: Industrial Innovation
Edited by internationally respected field experts, this is a compendium of military applications of tools and techniques of industrial engineering. The book compiles basic elements of industrial engineering techniques, in terms of process design, planning, management, improvement, and control. It also enables military organizations to successfully satisfy operational constraints of time, cost, and performance, thereby achieving overall process improvement. Helping to popularize engineering applications within military organizations, this book is an essential reference for industrial engineers involved with the Armed Services. Catalog no. 66285, ISBN: 978-1-4200-6628-9 February 2009, 7 x 10, 744 pp. Suggested Price: $129.95 / £78.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list Industrial Project Management Concepts, Tools, and Techniques Adedeji Badiru
Air Force Institute of Technology, Dayton, Ohio, USA
Abidemi Badiru Allen, Texas, USA
Project Management
Adetokunboh Badiru
General Motors, Northville, Michigan, USA
A practical guide, this book details the value of project management when applied to industrial enterprises. It presents an integrated approach to the subject, focusing specifically on industrial applications. The authors cover the concepts, tools, and techniques, both the emerging and the tried-and-true, of project management. The elements of the Project Management Body of Knowledge provide a unifying platform for the topics discussed. The authors also include a project-oriented chapter on Lean Six Sigma and appendices on project terms, definitions, and acronyms. The book delineates the processes necessary for using project management to mitigate the adverse effects of time, cost, and performance constraints. Catalog no. 8773, ISBN: 978-0-8493-8773-9 2008, 6-1/8 x 9-1/4, 320 pp. Suggested Price: $99.95 / £55.99
34
Interpreting the CMMI®
A Process Improvement Approach, Second Edition
Leading IT Projects The IT Manager’s Guide Jessica Keyes
New Art Technologies, Edgewater, New Jersey, USA
Senior level IT managers are often responsible for a wide variety of development projects. Leading IT Projects presents a complete tutorial on project management along with information on project manager skill sets. Individual projects are usually managed by project managers; however, IT managers may or may not be conversant in the field of project management. Offering a practical roadmap, this comprehensive text provides an extensive understanding of how technology project management involves the planning, monitoring, and control of the people, processes, and events that occur as a computer system evolves from preliminary concept to operational implementation. Catalog no. AU7082, ISBN: 978-1-4200-7082-8 January 2009, 7 x 10, 336 pp. Suggested Price: $79.95 / £44.99
Lean Performance ERP Project Management
Implementing the Virtual Lean Enterprise, Second Edition Brian J. Carroll
Margaret K. Kulpa and Kent A. Johnson
Performance Improvement Consulting Inc., Downers Grove, Illinois, USA
AgileDigm, Inc., Ormond Beach, Florida, USA
Series: Resource Management
Taking a broad approach that speaks to experienced and inexperienced process improvement practitioners, CMMI experts and CMMI novices, this second edition thoroughly examines the latest version of the CMMI. Divided into six sections, the text first clarifies the concept of process improvement, makes the case for how and why to employ CMMI, and outlines its structure. It then provides an overview of the process areas, supported by real-world display tables, templates, and charts designed to aid organizations in their improvement efforts. Subsequent sections address measurement issues including basic metrics, statistical process control, and high maturity concerns, as well as SCAMPISM appraisal types.
Lean Performance ERP Project Management: Implementing the Virtual Lean Enterprise, Second Edition presents a lean business process design and implementation project management methodology that integrates strategy, people, process, information technology, and lean to manage the project implementation of the Virtual Lean Enterprise. This book uses a conversational tone to facilitate understanding of concepts. It demonstrates the need to connect Lean Performance with IT to achieve maximum lean benefits. It discusses the best business process methodologies and how to integrate them. The text also features a lean tool kit that requires participation from all departments of an organization.
Catalog no. AU6052, ISBN: 978-1-4200-6052-2 2008, 6-1/8 x 9-1/4, 424 pp. Suggested Price: $69.95 / £38.99
Catalog no. AU0532, ISBN: 978-0-8493-0532-0 2008, 6-1/8 x 9-1/4, 456 pp. Suggested Price: $73.95 / £40.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Ricardo Viana Vargas
James M. Hussey and Steven E. Hall
Macrosolutions SA, Belo Horizonte, Brazil
Technology Partners International Inc.
ESI International Project Management Series
During the past several years, there has been increasing concern over the growth of offshore outsourcing. The challenge now lies in how to embrace this inevitable trend in order to address issues of global development. This book provides the tools, techniques, and knowledge necessary to achieve project success with offshore resources. It comprehensively discusses initiating, planning, executing, controlling, and closing global development projects. In addition, it explores offshore trends and the emergence of global development managers. The book also includes an accompanying CD-ROM with project templates.
This practical, hands-on guide jumpstarts project planning in any organization. Easy-to-follow examples demonstrate how to create the documentation and reports needed to develop and to execute project plans. This book is filled with insightful tips on using the most popular project management tools and software, including Mindmanager for initial planning sessions, Milestone Project Companion for report generation, and Microsoft Project, the most widely used tool for project planning. With an enclosed CD-ROM and templates that can be customized to any type of project, Practical Guide to Project Planning also presents standard project planning processes and principles that comply with PMI’s PMBOK® 3.0.
Catalog no. AU5520, ISBN: 978-1-4200-5520-7 2008, 6-1/8 x 9-1/4, 256 pp. Suggested Price: $73.95 / £40.99
PMP Exam
Practice Test and Study Guide, Seventh Edition
Catalog no. AU4504, ISBN: 978-1-4200-4504-8 2008, 8-1/2 x 11, 232 pp., Soft Cover Suggested Price: $52.95 / £29.99
Process Improvement with CMMI® v1.2 and ISO Standards
35
Boris Mutafelija
Fairfax, Virginia, USA
Leroy Ward
Harvey Stromberg
ESI International, Arlington, Virginia, USA
Rockville, Maryland, USA
This rigorous spiral-bound study-guide provides 40 multiplechoice practice questions in each of nine knowledge areas and the professional and social responsibilities domain and a composite 200-question practice test intended to simulate the PMP® exam. It includes a fully referenced answers key to the five project management process groups, a complete bibliography, and a study matrix to help readers key in on specific areas that require further study. Using the self examination and study tools in this book, readers can increase their chances of passing the PMP® certification exam the first time.
In this age of globalization, it is important for process improvement practitioners to comprehend and work with the different standards and frameworks used around the world. This volume assists readers in becoming more versatile using multiple process standards when creating their organizational and project processes. The book examines the structure and content of Capability Maturity Model IntegrationSM, version 1.2. It then provides summaries of several ISO standards, and discusses the detailed relationships between four specific ISO standards and CMMI®. It also introduces process mapping and illustrates how mappings can be used to advantage when comparing different frameworks.
Catalog no. ES7443, ISBN: 978-1-890367-44-2 2007, 8-1/2 x 11, 408 pp., Soft Cover Suggested Price: $41.95 / £22.99
Project Management
Managing Global Development Risk
Practical Guide to Project Planning
Catalog no. AU5283, ISBN: 978-1-4200-5283-1 January 2009, 6-1/8 x 9-1/4, 406 pp. Suggested Price: $69.95 / £38.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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Quantitative Business Performance Management Challenge, Change, and Dashboard
Project Management
Joseph Raynus
ShareDynamics, Inc.
Without adequate understanding of the progress made to achieve organizational goals, corporations quickly lose their competitive edge. They are constantly challenged to reshape their operations, improve performance, and adapt to new markets and opportunities. This text integrates quantitative approaches that have become popular in recent years: Goal Driven Measurements, Business Process Management, Lean Methodology, and the Balanced Score Card. It presents practical methodology that allows organizations to build a measurements framework with the ability to not just monitor the events but to continuously improve and refine them by providing a feedback loop for analysis as well as goal and strategy adjustments. Catalog no. AU7249, ISBN: 978-1-4200-7249-5 July 2009, 6-1/8 x 9-1/4, 320 pp. Suggested Price: $79.95 / £48.99
36
Software Testing and Continuous Quality Improvement Third Edition William E. Lewis
President and CEO, Smartware Technologies Inc., Plano, Texas
The third edition of this bestseller provides a comprehensive look at software testing as part of the project management process, emphasizing testing and quality goals early on in development. Building on the success of previous editions, the text explains how compliance testing helps an IT organization meet Sarbanes-Oxley and Basel II requirements. The sections on test effort estimation are fully updated, providing greater emphasis on testing metrics. New chapters address process, application, and organizational metrics. The book also examines all aspects of functional testing and looks at the relation between changing business strategies and changes to applications in development. Catalog no. AU0733, ISBN: 978-1-4200-8073-5 January 2009, 6-1/8 x 9-1/4, 688 pp. Suggested Price: $79.95 / £44.99
Six Sigma Software Development
A Standard for Enterprise Project Management
Christine B. Tayntor
Michael S. Zambruski
Second Edition
Independent Consultant, Cheyenne, Wyoming, USA
Revised and updated, this second edition clearly explains Six Sigma concepts and their application, maps Six Sigma concepts and tools to all aspects of system development, and proposes the use of Six Sigma tools to evaluate and improve the overall performance of the IT department. In addition to classic Six Sigma, the book introduces Design for Six Sigma and illustrates when and how its tools and techniques can be used to increase the robustness and reliability of a new system. It also shows how the judicious application of lean tools can reduce the complexity of IT processes. Catalog no. AU4426, ISBN: 978-1-4200-4426-3 2007, 6-1/8 x 9-1/4, 488 pp., Soft Cover Suggested Price: $67.95 / £37.99
TBA&P, LLC, Cheshire, Connecticut, USA ESI International Project Management Series
From enterprise vision and mission to business requirements to project initiation and management to operations, this practical guide explains each of the basic elements needed for project success and integrates them into a balanced lifecycle continuum. It includes a decision tree for determining the most appropriate level of project documentation, describes an integrated risk management and escalation policy, and contains more than two dozen templates and completed samples of key project management tools, such as a comprehensive statement of work template. The book comes with a full-color version of the book and bonus items on a CD-ROM. Catalog no. AU7245, ISBN: 978-1-4200-7245-7 January 2009, 8-1/2 x 11, 128 pp., Soft Cover Suggested Price: $79.95 / £44.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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STEP Project Management
Triple C Model of Project Management
Adedeji B. Badiru
Adedeji B. Badiru
Guide for Science, Technology, and Engineering Projects Air Force Institute of Technology, Dayton, Ohio, USA
Communication, Cooperation, and Coordination
Air Force Institute of Technology, Dayton, Ohio, USA
Series: Industrial Innovation
Series: Industrial Innovation
One cannot overestimate the importance of project management. This nation’s future is greatly dependent on rapidly realizing the fruits of any number of scientific, technical, and engineering projects (STEP).This book introduces the specialized and highly regarded STEP Methodology using PMBOK™ as the platform for the topics covered. Incorporating the Triple C model, it presents tools and techniques for performance assessment; tracking, managing, and controlling project costs; and scheduling performance appraisal. The author covers such topics as technical planning, value system analysis, project integration, risk management, and organizational learning.
A comprehensive guide to the implementation of the Triple C Model of project management, this book presents the soft side of project management. It deals with the fuzzy, ambiguous people issues subject to emotional nuances and sentimental knee-jerk reactions. Offering practical steps for managing any project, this book presents real-world applications and case studies to illustrate the application of this model. This text provides coverage of techniques for tracking, managing, controlling project costs, and implementing the project management body of knowledge (PMBOK®). Schedule performance appraisals, project performance appraisals, and alternate project organization structures are also included.
Catalog no. 72358, ISBN: 978-1-4200-7235-8 April 2009, 6-1/8 x 9-1/4, 520 pp. Suggested Price: $89.95 / £54.99
Catalog no. 5113X, ISBN: 978-1-4200-5113-1 2008, 6-1/8 x 9-1/4, 224 pp. Suggested Price: $89.95 / £49.99
The Strategic Project Leader Mastering Service-Based Project Leadership Jack Ferraro
American Public Service
Radical Reform and the Merit System
37
James S. Bowman
Florida State University, Tallahassee, USA
Project Management Leadership Training, Manassas, Virginia, USA
Jonathan P. West
Series: Center for Business Practices
Series: Public Administration and Public Policy
In addition to overseeing projects, today’s managers are expected to provide creative input and use their leadership to foster an environment that can respond rather than react to changing parameters and fluctuating objectives. This volume enables managers to develop the competencies and skills essential to creative leadership. It offers a practical framework that enables them to take charge of their own career development, while embracing and mastering the role of strategy leader. The book explores the attitudes and behaviors that define successful leaders, providing project managers with actionable advice on how to grow their leadership skills.
American Public Service: Radical Reform and the Merit System examines the innovations, strategies, and issues fueling the civil service reform debate. Offering diverse perspectives from expert contributors, this book looks at accomplished and considered reforms across the U.S., paying particular attention to questions regarding the operation, fairness, and future of merit systems. Examples of ongoing change are presented as are various controversies, including whether the relaxation of civil service protections against intrusion could lead to corruption. Other issues are identified, both those which may lead to reforms and those likely to become hot button topics going forward.
Catalog no. AU8794, ISBN: 978-0-8493-8794-4 2008, 6-1/8 x 9-1/4, 368 pp. Suggested Price: $79.95 / £46.99
Project Management / Public Administration
o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
University of Miami, Coral Gables, Florida, USA
Catalog no. AU0534, ISBN: 978-0-8493-0534-4 2007, 6-1/8 x 9-1/4, 296 pp. Suggested Price: $93.95 / £51.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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The Art and Practice of Court Administration
Textbook
Alexander B. Aikman
Cliff Roberson
Public Administration
Redding, California, USA
Constitutional Law and Criminal Justice
Series: Public Administration and Public Policy
Criminal Justice Professor and Director of Justice Center -California State University-Fresno, USA
Providing vital information for those currently involved in court administration and those considering becoming involved, The Art and Practice of Court Administration offers new ways to determine and manage a court’s base budget needs. It offers practical hints for handling daily administrative challenges and presents a fresh perspective on the role of court administrators and how administration supports the institution’s role in securing litigationbased justice. The book also introduces the Hierarchy of Court Administration, which provides a structure and a basis for setting priorities that should advance the field and help administrators cope with demands.
Not requiring that readers have a legal background for comprehension, this straightforward text examines the U.S. Constitution and its interpretation as applied to criminal justice systems and policies. Authored by a world-famous legal scholar, it brings clarity to the complicated development of constitutional law, covering topics such as search and seizure, arrest, civil rights, and due process. Two appendices contain the Constitution and a glossary. In addition to meeting college course needs, this book provides a superior historical reference for those working with criminal justice issues. Qualifying instructors receive access to an instructor’s manual, test bank, and PowerPoint® slides.
Catalog no. AU7221, ISBN: 978-0-8493-7221-6 2007, 6-1/8 x 9-1/4, 488 pp. Suggested Price: $93.95 / £51.99
Catalog no. AU6103, ISBN: 978-1-4200-8610-2 February 2009, 6-1/8 x 9-1/4, 368 pp. Suggested Price: $99.95 / £60.99
Business Improvement Districts
38 Research, Theories, and
Controversies Edited by
Göktuğ Morçöl, Lorlene Hoyt, Jack W. Meek, and Ulf Zimmermann Although relatively new, the importance of business improvement districts (BIDs) in urban and metropolitan areas in the United States, the United Kingdom, and Canada has dramatically increased in recent years. Business Improvement Districts: Research, Theories, and Controversies presents a scholarly work on the subject, bringing together the highest-quality theoretical, legal, and empirical studies in one comprehensive volume. This groundbreaking reference addresses such fundamental issues and controversies as problem solving and efficiency in service and delivery, criticism of BIDs for ignoring the needs of residential property owners, equal representation of citizens, and lack of accountability to elected governments or people. Catalog no. AU4576, ISBN: 978-1-4200-4576-5 2008, 6-1/8 x 9-1/4, 544 pp. Suggested Price: $99.95 / £55.99
Contracting for Services in State and Local Government Agencies William Sims Curry Chico, California, USA
Series: Public Administration and Public Policy
Offering a much-needed guide for state and local government agencies similar to the Federal Acquisitions Regulations Guide, this book is an authoritative source on contracting for services. In addition to best practices documents, techniques, and tools, the text offers strategies to make use of information technology and the Internet. It discusses the entire contracting cycle, from advanced contract planning, pre-solicitation, and solicitation, to proposal evaluation, negotiation, and award, right through contract administration and closeout. A valuable resource for those on both sides of a contract, it also provides definitions for numerous contracting terms. Catalog no. AU8321, ISBN: 978-1-4200-7832-9 January 2009, 6-1/8 x 9-1/4, 480 pp. Suggested Price: $69.95 / £38.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Textbook
The Death Penalty Today
Encyclopedia of Public Administration and Public Policy Second Edition Edited by
Robert M. Bohm
National Chengchi University, Taipei, Taiwan
Respected for his evenhanded contributions to the death penalty debate, editor Robert Bohm calls upon experts to address legal, empirical, political, and philosophical aspects of capital punishment. The first of two sections focuses on miscarriages of justice, including errors in conviction and possible remedies. It reviews potential causes of wrongful conviction, considers the responsibility of the state for reintegration of the wrongfully convicted, and debates the humanity of lethal injections. The next section considers the first amendment and governmental accountability, reveals the phenomenon of consensual executions as assisted suicide, and evaluates the curious dichotomy in logic between the reviled practice of lynching and government-sanctioned executions.
Jack Rabin
University of Central Florida, Orlando, USA
Catalog no. 70118, ISBN: 978-1-4200-7011-8 2008, 6-1/8 x 9-1/4, 240 pp., Soft Cover Suggested Price: $69.95 / £38.99
Pennsylvania State University-Harrisburg, Middletown, USA
From the Nuremberg trials to the Civil Service Reform Act of 1978 to recent budget reconciliation bills, the latest online edition of the Encyclopedia of Public Administration and Public Policy reaches still further across the globe to provide detailed coverage of watershed policies and decisions from such fields as privatization, biomedical ethics, education, and diversity. This second edition features a wide range of new topics, including military administration, government procurement, social theory, and justice administration in developed democracies. It also addresses current issues such as the creation of the Department of Homeland Security and covers public administration in the Middle East, Africa, Southeast Asia, the Pacific, and Latin America.
Elements of Effective Governance
Each authoritative entry is a coherent article, rather than a short paragraph, that offers readers salient theories, issues, and concepts. Relevant to practitioners as well as new and expert scholars, this seminal work provides an introduction to the vast array of subjects included in public administration today, as well as references to additional bodies of knowledge.
Kathe Callahan
Catalog no. AU5275, ISBN: 978-1-4200-5275-6 2008, 6 x 9, 2200 pp. Suggested Price: $1295.00 / £665.00
Measurement, Accountability and Participation Rutgers University, Newark, New Jersey, USA Series: Public Administration and Public Policy, 126
This unique work explores the relationship between government accountability and public participation. It discusses two assumptions: greater accountability leads to better performance, and the more the public is involved with measuring government performance, the more it can hold government accountable. The author presents the basics of performance measurement, examines the rationale for and against direct citizen participation, looks at performancebased accountability systems and public participation strategies, and provides in-depth case studies on state and local governments that have implemented performance measurement systems with public input.
Public Administration
Evan M. Berman
Edited by
39
Also available in a special print/online bundle for single or multiple users Catalog no. AU6294, ISBN: 978-1-4200-6294-6 2008, 8-1/2 x 11 Suggested Price: $2100.00 / £1167.00
Catalog no. AU7096, ISBN: 978-0-8493-7096-0 2007, 6-1/8 x 9-1/4, 360 pp. Suggested Price: $93.95 / £51.99 Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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Textbook Textbook
Environmental Policy and Public Health
Fundamentals of Public Budgeting Aman Khan
Public Administration
Barry L. Johnson
Texas Tech University, Lubbock, USA
Emory University, Atlanta, Georgia, USA
Series: Public Administration and Public Policy
Delineating the delicate relationship between environmental policy and public health, this book explores the development of environmental health policies, the statutes that address public health concerns about specific environmental hazards, and policy issues that impact environmental health programs. It focuses on environmental hazards, including air contamination, water pollution, unsafe food, and hazardous waste, that have been associated with degraded human health. Featuring more than 80 essay questions and an instructor’s manual, the book also gives a historical perspective and describes how risk assessment has become integral in environmental health legislation.
Filling an important gap that currently exists in the literature on public budgeting, this book provides the basic foundations of capital budgeting in government. It presents the tools and techniques necessary to apply these foundations to practice. Including graphs, charts, algebraic expressions, and review questions, the book offers complete coverage of topics such as capital structure analysis, basic measures of capital budgeting, capital rationing and budget decisions, multicriteria capital budgeting, capital budgeting under uncertainty, financing capital budgeting activities, and managing the capital budget.
Catalog no. 8434, ISBN: 978-0-8493-8434-9 2007, 6-1/8 x 9-1/4, 496 pp. Suggested Price: $88.95 / £49.99
The Facilitative Leader in City Hall
Reexamining the Scope and
40 Contributions Edited by
Catalog no. AU4657, ISBN: 978-1-4200-4657-1 July 2009, 6-1/8 x 9-1/4, 500 pp. Suggested Price: $129.95 / £78.99
GIS and EvidenceBased Policy Making Edited by
Stephen Wise
University of Sheffield, UK
James H. Svara
Max Craglia
Series: Public Administration and Public Policy
Series: Innovations in GIS
Providing a critical examination of government in American cities, this volume presents the innovative view that mayors in councilmanager cities are better positioned to develop positive leadership than their peers in mayor-council cities. This book develops a deeper understanding of city government institutions with an examination of groundbreaking conceptual model of leadership and how it relates to local government forms. Based on the observation of mayors who have served in the past decade in cities ranging in size from 1500 to 1.5 million, 14 case studies evaluate factors that contribute to effective leadership and highlight emerging issues faced by today’s cities.
A compilation of papers by leading researchers, GIS and EvidenceBased Policy Making focuses on the conceptualization and implementation of new GIS methodologies to identify spatial patterns in social phenomena. It also examines the creation of transnational spatial-data infrastructures and the development of geodemographics. The author discusses organizational issues, including the development of new tools for policy making. The text brings together the results of researchers working across the entire spectrum of evidence-based policy making, focusing on the exploration for new data sources and exploring ways to bring GISbased methods to the public and to policy-makers.
Catalog no. AU6831, ISBN: 978-1-4200-6831-3 January 2009, 6-1/8 x 9-1/4, 414 pp. Suggested Price: $89.95 / £49.99
Catalog no. 8583, ISBN: 978-0-8493-8583-4 2008, 6 x 9, 424 pp. Suggested Price: $134.95 / £74.99
Arizona State University, Phoenix, USA
Joint Research Centros, Ispra, Italy
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m Government Budget Forecasting
Handbook of Administrative Reform
Edited by
Edited by
Jinping Sun
Jerri Killian
Thomas D. Lynch
Niklas Eklund
California State University, Bakersfield, USA Louisiana State University, Baton Rouge, USA
An International Perspective Wright State University, Dayton, Ohio, USA Umea Universitet, Sweden
Series: Public Administration and Public Policy
Series: Public Administration and Public Policy
Revenue and expenditure forecasting is often overlooked in the budget process. Based on the collaboration of budget scholars and practitioners, this volume examines U.S. forecast practices at the federal, state, and local levels, demonstrated with case studies of various states, including California and Texas. It highlights issues such as casino tax revenues and welfare caseloads to clearly define budget forecasting, explain its importance, and describe how budget forecasts are prepared. The authors explore consensus systems and risk assessment, considering political factors and the costs of forecast errors, concluding with a call for transparency and a look at forecasting practices in emerging countries.
This volume brings together diverse international experts to analyze the intervention strategies central to administrative reform in nine nations located in North America, Europe, and Latin America. The text examines factors influencing administrative reform—most notably, pressure to adhere to the institutional, international, and supranational standards promulgated by globalization, the European Union, and the United Nations. Using specific case studies of EU members and applicant nations as well as the United States, Canada, and Mexico, this comprehensive volume concludes with a challenge to continue advancing democracy through accountable, transparent, and responsive reform.
Catalog no. AU4582, ISBN: 978-1-4200-4582-6 2008, 6-1/8 x 9-1/4, 664 pp. Suggested Price: $99.95 / £55.99
Catalog no. AU8065, ISBN: 978-0-8493-8065-5 2008, 6-1/8 x 9-1/4, 296 pp. Suggested Price: $99.95 / £55.99
Textbook
Handbook of Bureaucracy
Government Public Relations A Reader
Second Edition
Public Administration
Theory and Practice
41
Edited by
Ali Farazmand
Mordecai Lee
University of Wisconsin, Milwaukee, USA
Florida Atlantic University, Fort Lauderdale, USA
Series: Public Administration and Public Policy
Series: Public Administration and Public Policy
Addressing the theory, practice, and context of government public relations, this book stresses the importance, value, and uses of public relations as tools to advance the goals of government. Each section begins with an introductory overview and ends with a list of discussion questions and additional readings. Describing the discrete purposes of public relations to make their benefit and application more tangible, topics include media relations, public reporting, responsiveness, and outreach, and the integral role of PR in crisis management. The last section summarizes the overall themes along with future influences, such as globalization and e-reporting. An extensive appendix consists of an annotated bibliography of the historical literature.
The Handbook of Bureaucracy, Second Edition provides, via nearly 60 contributed articles, a thorough analysis of bureaucracies worldwide and their effect on politics and society. This volume begins by exploring the historical antecedents of bureaucracy, followed by a detailed review of the theoretical and conceptual perspectives on bureaucracies and bureaucratic politics. Following an examination of how bureaucracies, politics, and society interrelate, the book reviews bureaucratic politics in the Americas, Europe, Australia, the Middle East, and Asia. It discusses ethics and accountability in bureaucratic organizations, then concludes with an overview of the bureaucratization process and its alternative, debureaucratizaton.
Catalog no. AU6277, ISBN: 978-1-4200-6277-9 2008, 7 x 10, 456 pp., Soft Cover Suggested Price: $83.95 / £46.99
Catalog no. DK3111, ISBN: 978-0-8247-2369-9 June 2009, 7 x 10, 552 pp. Suggested Price: $139.95 / £85.00
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list Handbook of Globalization and the Environment Handbook of Decision Making Edited by
Göktuğ Morçöl
Penn State at Harrisburg, Middletown, USA
Public Administration
Series: Public Administration and Public Policy, 123
Edited by
Khi V. Thai
Florida Atlantic University, School of Public Administration, Boca Raton, USA
Dianne Rahm
University of Texas at San Antonio, USA
Jerrell D. Coggburn
North Carolina State University, Raleigh, USA Series: Public Administration and Public Policy, 130
Handbook of Decision Making includes the wisdom of the long theological and philosophical traditions of human society as well as a systematic exploration of the implications of contemporary evolutionary theories. Common patterns in decision-making styles are identified and the common variations that different contexts may generate. The text covers the multiplicity of mainstream decision making styles, such as cost-benefit analysis, and linear programming. It also explains alternative and emerging methods, such as geographic information systems, Q-methodology, and narrative policy analysis. Practical applications are discussed using decision making practices in budgeting, public administration and governance, drug trafficking, and information systems.
Proponents of globalization argue that it protects the global environment from degradation and promotes worldwide sustainable economic growth while opponents argue the exact opposite. Examining the local, national, and international impacts of globalization, this book explores strategies and solutions that support healthy economic growth, protect the environment, and create a more equitable world. It presents global environmental issues and politics, examines environmental management and accountability, and explores global environmental organizations and institutions. It also addresses controversies in globalization and the environment, including eco-terrorism.
Catalog no. DK3607, ISBN: 978-1-57444-548-0 2007, 7 x 10, 664 pp. Suggested Price: $154.95 / £86.00
Catalog no. DK3615, ISBN: 978-1-57444-553-4 2007, 7 x 10, 616 pp. Suggested Price: $104.95 / £57.99
Textbook
42
Handbook of Employee Benefits and Administration Christopher G. Reddick
Handbook of Globalization, Governance, and Public Administration Edited by
The University of Texas, San Antonio, USA
Ali Farazmand
Jerrell D. Coggburn
Jack Pinkowski
North Carolina State University, Raleigh, USA Series: Public Administration and Public Policy
Fiscal realities and changing social priorities are requiring a shift in the way that benefits are awarded, especially in the public sector. This means that administrators and researchers must consider new parameters and contingencies, both financial and social, when evaluating choices and making decisions. The Handbook of Employee Benefits and Administration provides HR managers, consultants, and scholars in public administration with a comprehensive overview of this critical employee component. Respected experts in government and academia explore all major benefits, including retirement and healthcare, with a specific emphasis on growing concerns and trends within the public sector. Catalog no. AU5192, ISBN: 978-1-4200-5192-6 2008, 6-1/8 x 9-1/4, 448 pp. Suggested Price: $129.95 / £72.99
Florida Atlantic University, Fort Lauderdale, USA Nova Southeastern University, Fort Lauderdale, Florida, USA
Mapping the multi-dimensional relationships between the people, local and national governments, international organizations, global corporations, natural resources and the world market, this encyclopedic volume is both a primer and a guide for researchers, academics, and policymakers both public and private. Using country-specific cases, the essays examine globalization as a threat to national sovereignty, the environment, and public health, and as a contributor to increasing worldwide inequality and global insecurity. The authors explore ethics and the need for future global consciousness and call for sustainable development to be grounded in community-based institutions while governments seek growth through market expansion worldwide. Catalog no. DK6011, ISBN: 978-0-8493-3726-0 2007, 6-1/8 x 9-1/4, 1208 pp. Suggested Price: $154.95 / £86.00
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Handbook of Governmental Accounting
Handbook of Police Administration Edited by
Edited by New Jersey Institute of Technology, Newark, USA
Pennsylvania State University-Harrisburg, Middletown, USA
Series: Public Administration and Public Policy
Series: Public Administration and Public Policy
The conventional view is that government accounting is the counterpart to business accounting, and the absence of a profit motive in governments is where the dividing line lies. However, a careful study reveals that there are striking similarities in both areas. Drawing on the expertise of a distinguished group of contributors, this handbook demystifies governmental accounting. Introducing readers to the wider scope of governmental accounting, the content reflects the growing complexity of the subject. It covers state and local governments in the U.S. as well as federal accounting and international public sector accounting standards.
Covering areas such as leadership in policing, use of force, and legislative impact on police practice, this volume examines the key topics that must be considered by modern law enforcement professionals. Divided into five sections, it considers legal and ethical aspects as well as how research, technology, and training can assist in more effective and efficient performance. The book covers problematic issues such as officers accepting gratuities, discrimination, professional courtesies, undercover work, and organized crime. It concludes with a chapter comparing U.S. protocol to Australian methods.
Catalog no. DK4573, ISBN: 978-1-57444-758-3 January 2009, 6-1/8 x 9-1/4, 544 pp. Suggested Price: $89.95 / £49.99
Catalog no. DK3633, ISBN: 978-1-57444-559-6 2008, 6-1/8 x 9-1/4, 472 pp. Suggested Price: $144.95 / £79.99
Public Administration
Jim Ruiz and Don Hummer
Frederic Bogui
Handbook of Public Administration Third Edition
Handbook of Military Administration Edited by
Jeffrey A. Weber and Johan Eliasson
East Stroudsburg University, Pennsylvania, USA Series: Public Administration and Public Policy
The United States’ military administration sets the standard for reforms in public administration. Addressing all the basic issues and components, this handbook provides a rigorous account of the historical and legal context, organizational structure, systems and processes, professional development, and ethics of the United States’ military administration. The unique coverage includes a comparison of international military administrations, evaluating policy goals, decision rules, and culture. It includes the latest reforms brought about during Donald Rumsfeld’s tenure as well as the Defense Transformation Act of the 21st Century. Catalog no. DK3629, ISBN: 978-1-57444-558-9 2008, 6-1/8 x 9-1/4, 480 pp. Suggested Price: $144.95 / £79.99
Edited by
Jack Rabin
Pennsylvania State University-Harrisburg, Middletown, USA
43
W. Bartley Hildreth
Wichita State University, Kansas, USA
Gerald J. Miller
Arizona State University, School of Public Affairs, Phoenix, USA
Students and professionals have come to rely on the bestselling Handbook of Public Administration. After nearly a decade, this standard reference enters its third edition with expanded coverage of every facet of public administration history, theory, and practice. Edited by the preeminent authorities in the field and contributed by renowned experts, this work is unparalleled in its thorough coverage and exhaustive references. This edition includes a new unit on information technology. Providing a strong platform for further research and advancement in the field, this book remains a necessity for anyone involved in public administration, policy, and management. Catalog no. DK3636, ISBN: 978-1-57444-560-2 2007, 7 x 10, 1264 pp. Suggested Price: $154.95 / £86.00
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list Handbook of Public Policy Analysis Theory, Politics, and Methods Edited by
Edited by
Frank Fischer, Gerald J. Miller, and Mara S. Sidney
York College of Pennsylvania, USA
David S. Greisler
Public Administration
Rutgers University, Newark, New Jersey, USA
Ronald J. Stupak
Series: Public Administration and Public Policy, 125
Series: Public Administration and Public Policy, 122
Fording Brook Associates, Bethesda, Maryland, USA
Exploring the interplay between empirical and normative analysis, which is a crucial issue, Handbook of Public Policy Analysis: Theory, Politics, and Methods provides a broad, comprehensive perspective on the field. This book examines the historical development of policy analysis and its role in the policy process. Presenting empirical methods that have defined this endeavor, the text then explores the various theories generated by these methods. Normative and ethical issues surrounding the practice of public policy analysis are also addressed. Discussion of theoretical debated that have defined this field in recent years, such as postpositivist, interpretivist, and social constructionist, completes the coverage.
A compilation of articles on various topics relating to technology management, Handbook of Technology Management in Public Administration addresses the management, implementation, and integration of technology across a wide variety of disciplines while highlighting the lessons learned along the way to assist readers in solving contemporary problems. It discusses the creation of innovative paradigms, new boundaries, diversity frameworks, and operational breakthroughs emanating from technology, while at the same time raising questions about the productivity, violence, and intrusions of technology into the personal, organizational, and social environments as we move forward.
Catalog no. DK3638, ISBN: 978-1-57444-561-9 2007, 7 x 10, 672 pp. Suggested Price: $154.95 / £86.00
Catalog no. DK3654, ISBN: 978-1-57444-564-0 2007, 7 x 10, 880 pp. Suggested Price: $154.95 / £86.00
Handbook of Research Methods in Public Administration Edited by
Handbook of Transportation Policy and Administration
Gerald J. Miller
Edited by
Second Edition 44
Handbook of Technology Management in Public Administration
Rutgers University, Newark, New Jersey, USA
Kaifeng Yang
Florida State University, Tallahassee, USA Series: Public Administration and Public Policy, 71
Describing new techniques and novel applications, this volume demonstrates the use of tools designed to meet the increased complexity of problems in government and non-profit organizations. It presents detailed information on conceptualizing, planning, and implementing research projects involving a wide variety of available methodologies. Providing a reference of systematic methods, this second edition explains how these techniques aid in understanding traditional issues, and reveals how they might be applied to answer emerging theoretical and practical questions. Catalog no. AU5384, ISBN: 978-0-8493-5384-0 2008, 7 x 10, 992 pp. Suggested Price: $144.95 / £79.99
Jeremy F. Plant
Pennsylvania State University, Middletown, USA Series: Public Administration and Public Policy, 127
Emphasizing the challenges created by technological change, the threat of terrorism, and the globalization of the world economy, this handbook explores the continuing development of transportation systems in the US and other nations and discusses how decisions on transportation contribute to a broad range of political, social, and economic goals. With the input of scholars from a wide range of disciplines, it examines the current state of major transportation modes, including air, rail, and urban mass transit as well as highways, waterways, and ports. It considers those public policies and management approaches designed to make transportation systems efficient, innovative, and responsive. Catalog no. DK3656, ISBN: 978-1-57444-565-7 2007, 6-1/8 x 9-1/4, 656 pp. Suggested Price: $144.95 / £79.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m Health Capital and Sustainable Socioeconomic Development Edited by
Patricia A. Cholewka Brooklyn, New York, USA
Edited by
Mitra M. Motlagh
Khi V. Thai
Organizacao Mundial da Saude, Maputo, Mozambique
Florida Atlantic University, School of Public Administration, Boca Raton, USA
Series: Public Administration and Public Policy
Series: Public Administration and Public Policy
Ill health hampers a country’s social and economic development by triggering a vicious cycle of unsustainable resource use. Given the recent outbreaks of worldwide calamities, such as famine and natural disasters, international attention has increasingly focused upon disease detection, prevention, and treatment. Filling an unmet need in the marketplace, this text highlights mounting evidence of the relationship between human capital and socioeconomic development and poses management strategies from international and interdisciplinary sources. Scholars and practitioners in the health and sustainable development fields address issues such as healthcare and education, funding for healthcare services, and the impact of legal and political policies on healthcare needs.
Despite the U.S. government spending about 15 to 20 percent of the GDP on contracts, public procurement remains an underdeveloped area of research. Focusing on the managerial, economic, political, and legal aspects, the International Handbook of Public Procurement presents a conceptual framework along with illustrative case studies to describe each phase of the public procurement process in detail. The author discusses public procurement reform, a process emphasized by the World Bank and the United Nations, and addresses specific topics such as e-procurement. Samples of RFBs, RFPs, and contracts are also included in the text to demonstrate how to write specifications that avoid contract disputes.
Catalog no. AU4690, ISBN: 978-1-4200-4690-8 2008, 6-1/8 x 9-1/4, 496 pp. Suggested Price: $99.95 / £55.99
Catalog no. AU5457, ISBN: 978-1-4200-5457-6 January 2009, 7 x 10, 840 pp. Suggested Price: $149.95 / £83.00
Textbook
An Introduction to Comparative Legal Models of Criminal Justice
International Handbook of Penology and Criminal Justice
45
Cliff Roberson
Edited by
Shlomo Giora Shoham and Ori Beck Tel Aviv University, Israel
Public Administration
International Handbook of Public Procurement
Director of Justice Center, California State University-Fresno, USA
Dilip K. Das
Martin Kett
International Police Executive Symposium, Guilderland, New York, USA
Bat-Yam, Israel
A comparative study, this book provides a comprehensive and balanced review of the philosophy and practicality of punishment. It analyzes the efficacy of both traditional methods and novel approaches to produce an objective and sober appraisal of the theory, practice, history, and empirical evidence used in crime prevention, identification, retribution, and incarceration. It considers the sociology of prisoners, changing attitudes in penal practice, abolition of capital punishment, and non-incarcerative and alternative punishments as well as several methods for achieving measurable crime prevention. It also presents case studies that illustrate the concepts discussed. Catalog no. 53876, ISBN: 978-1-4200-5387-6 2008, 6-1/8 x 9-1/4, 800 pp. Suggested Price: $144.95 / £79.99
Examining different types of criminal justice systems and the legal models that shape them, this text uses specific examples to highlight five basic legal foundation models: continental, common law, Islamic, Marxist, and mixed. The book explains how these legal models dictate the roles of the police, courts, and corrections systems in various countries, how the roles differ from place to place, and how these differences are justified under respective national philosophies. Each chapter features a case study, includes tables delineating the action and rationalization of each system under each topic, and concludes with a summary and discussion questions. Catalog no. 65920, ISBN: 978-1-4200-6592-3 2008, 6-1/8 x 9-1/4, 352 pp. Suggested Price: $89.95 / £49.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list Textbook
Labor Relations in the Public Sector Fourth Edition Richard Kearney
North Carolina State University, Raleigh, USA
Textbook
Law Enforcement and Police Leadership Raymond E. Foster
Hi-Tech Criminal Justice, San Dimas, California, USA
Public Administration
Series: Public Administration and Public Policy, 85
Michael Messina
Reflecting globalization and trends that are reshaping the role of labor unions, the fourth edition of this perennially bestselling textbook is now completely updated. Maintaining its accessible format, the text continues to recognize the key role played by unions in the federal government and in state and local jurisdictions. However, the text also considers emerging trends and features several new case studies that provide readers with experiential learning opportunities across a range of contemporary situations. It places greater emphasis on interest-based (win–win) negotiations during bargaining processes and throughout the administration of contracts.
Written by a former police officer, this text address the leadership challenges created by subcultures in various law enforcement organizations. It includes an introduction to leadership and supervision, a description of police subcultures, presentations of communication theories, explorations of decision-making and motivation, and a look at mentoring and leadership development. An excellent text for law enforcement students, its practical approach will also appeal to professionals looking to improve their leadership skills. The author is the creator of www.police-writers.com, a site that draws more than a million visitors annually. Ancillary material is available for qualifying instructors.
Catalog no. AU6314, ISBN: 978-1-4200-6314-1 January 2009, 6-1/8 x 9-1/4, 360 pp. Suggested Price: $79.95 / £48.99
Land Use Change
Science, Policy and 46 Management Edited by
Brea, California, USA
Catalog no. 75225, ISBN: 978-1-4200-7522-9 July 2009, 6-1/8 x 9-1/4, 280 pp., Soft Cover Suggested Price: $59.95 / £36.99
Textbook
May It Please the Court
Richard J. Aspinall
Macaulay Institute, Aberdeen, UK
Judicial Processes and Politics in America, Second Edition
Michael J. Hill
Brian L. Porto
A presentation of spatial theories and methods that support an integrated approach to the analysis of land use change, this book addresses scientific issues, such as the dynamics of change, integration and feedback between system elements, and scale issues in space and time. Focusing on spatial representation and modeling, it examines a series of case studies that demonstrate changes in tropical and developing countries and rapidly urbanizing areas. It also examines management issues, such as requirements for improved decision-making in land management and the interpretation and communication of scientific knowledge for adaptive management.
Written by an expert with a background in both political science and law, this uniquely engaging work demonstrates how the judicial process operates at the intersection of law and politics. It conveys a complete picture of the human drama that is an integral component of both criminal and civil litigation. The book includes numerous case studies and discussion questions at the end of each chapter to reinforce the concepts. This new edition also adds a glossary of legal terms, expanded appendices with a discussion of computerized legal research, web references, and new illustrative cases.
University of North Dakota, Grand Forks, USA
Catalog no. 42963, ISBN: 978-1-4200-4296-2 2008, 6-1/8 x 9-1/4, 216 pp. Suggested Price: $104.95 / £57.99
Vermont Law School, Windsor, USA
Catalog no. 67672, ISBN: 978-1-4200-6767-5 January 2009, 6-1/8 x 9-1/4, 345 pp., Soft Cover Suggested Price: $79.95 / £44.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Confronting Weapons of Terrorism Edited by
Organizational Assessment and Improvement in the Public Sector Kathleen M. Immordino
Rutgers University, New Brunswick, New Jersey, USA
Thomas A. Johnson
University of New Haven, Connecticut, USA
Series: ASPA Series in Public Administration and Public Policy
Using the best scientific decision-making practices, this book introduces the concept of risk management and its application in the structure of national security decisions. It examines the acquisition and utilization of all-source intelligence and addresses reaction and prevention strategies applicable to chemical, biological, and nuclear weapons; agricultural terrorism; cyberterrorism; and other potential threats to our critical infrastructure. The author discusses legal issues and illustrates the dispassionate analysis of our intelligence, law enforcement, and military operations and actions. He also considers the redirection of our national research and laboratory system to investigate weapons we have yet to confront.
In order to implement an integrated cycle of assessment, planning, and improvement, government agencies need a framework for organizational assessment that speaks to their unique needs. This book provides those who manage or work in government with both an understanding of and a methodology for assessment. The book introduces the assessment concept and its significance in public organizations. It then focuses on procedures and demonstrates how communication that results from an assessment process can create a widely accepted case for change. The text presents a model grounded in the Malcolm Baldrige National Quality criteria but adapted for the language and culture of government organizations.
Catalog no. DK5817, ISBN: 978-1-57444-908-2 2007, 6-1/8 x 9-1/4, 680 pp. Suggested Price: $144.95 / £79.99
Catalog no. AU4208, ISBN: 978-1-4200-8420-7 May 2009, 6-1/8 x 9-1/4, 200 pp. Suggested Price: $59.95 / £36.99
The New Face of Government
Performance-Based Management Systems
David E. McNabb
Pacific Lutheran University, Tacoma, Washington, USA Series: Public Administration and Public Policy, 154
Focusing on transformation at the federal, state, and local levels, this book reflects the changes currently taking place in government and nonprofit organizations. Processes such as strategic management, enterprise architecture, information and communications technology, and enterprise transformation are enabling agencies from both the public sector and the private sector to become cost-effective, performance-oriented learning organizations. Aimed at present and future administrators of public organizations, this resource includes a field-tested survey for diagnosing disequilibrium in organization as a first step in a transformational change initiative. Catalog no. AU3878, ISBN: 978-1-4200-9387-2 March 2009, 6-1/8 x 9-1/4, 288 pp. Suggested Price: $59.95 / £36.99
Public Administration
National Security Issues in Science, Law, and Technology
47
Effective Implementation and Maintenance Patria de Lancer Julnes
Series: Public Administration and Public Policy
Expectations for performance management continue to grow in the public sector, but there remains little understanding on how to effectively implement and sustain these systems. This volume discusses the practical challenges involved in performance measurement efforts and provides context-sensitive guidelines to overcome these obstacles. The book presents theoretical background, empirical studies, and recommendations for theory and practice in order to support practical efforts to build successful performance management systems in public organizations. Developing a framework for analysis, the text offers new insight on the factors that affect implementation. Catalog no. AU5427, ISBN: 978-1-4200-5427-9 January 2009, 6-1/8 x 9-1/4, 288 pp. Suggested Price: $89.95 / £54.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list
Perils and Promises of Government Contracting William Sims Curry
Public Administration in East Asia Japan, South Korea, Chinese Mainland and Taiwan
Public Administration
Chico, California, USA
Evan M. Berman
Series: ASPA Series in Public Administration and Public Policy
Series: Public Administration and Public Policy
National Chengchi University, Taipei, Taiwan
Perils of and Promises for Government Contracting describes dangerous practices that are commonly applied in the government contract management field. It also provides advice for improved practices to elected and appointed government officials, because a lack of skills can lead to disastrous results and an abject failure to protect the public interest. This book describes numerous presentday practices that regularly lead public servants and government committees to to manage contracts with tools that are less than optimal and to select contractors despite the fact that they are not the best qualified. It offers alternative approaches to supplant the imperfect methodologies that are exposed in this text.
East Asian economies are among the fastest growing in the world, and with that growth comes significant expansion and development of public administration professionalism. This state-of-the-art, onestop resource brings together the fragments of existing knowledge on this area, filling the need for a comprehensive compendium among students and practitioners. Organized into four sections— each dedicated to a specific country—the book showcases the unique economic practices in the region and East Asia’s innovative approaches to economic challenges. It also discusses topics that are relevant to public administration education and practice, such as performance management, civil service, ethics, and e-government.
Catalog no. AU8565, ISBN: 978-1-4200-8565-5 June 2009, 6-1/8 x 9-1/4, 224 pp. Suggested Price: $69.95 / £42.99
Catalog no. AU5190, ISBN: 978-1-4200-5190-2 July 2009, 6-1/8 x 9-1/4, 600 pp. Suggested Price: $149.95 / £89.00
Textbook
Personnel Management in Government Politics and Process,
48 Sixth Edition
Norma M. Riccucci
Rutgers University, Newark, New Jersey, USA
Katherine C. Naff
San Francisco State University, California, USA Series: Public Administration and Public Policy, 92
Textbook
Regional and Urban Economics and Economic Development Theory and Methods Mary E. Edwards
St Cloud State University, Minnesota, USA
Personnel Management in Government: Politics and Process highlights the rapid developments in public personnel administration and management. As one of the bestselling textbooks in the field, this sixth edition reflects the major changes that have occurred in government personnel administration, including the authorization of the new Department of Homeland Security and the Department of Defense to develop their own personnel management systems. Addressing reforms in federal and state governments to illustrate the employment scene in government workforces, it continues to provide updated information on the political, legal, and managerial aspects of public personnel systems and policies.
By highlighting empirical studies from international regions to emphasize theoretical discussions, Regional and Urban Economics and Economic Development encourages students to think deeply about the subject and to analyze specific areas through suggested research assignments. This textbook introduces spatial economics and location theory, distinguishing between shopping models and shipping models. From this foundation, it analyzes regional growth and development models and policy as well as presents the background of urban economics via land rent, land use patterns, and effects of attempts to control land uses. This book also investigates local public finance and policy analysis to counter urban problems.
Catalog no. AU8519, ISBN: 978-0-8493-8519-3 2008, 6-1/8 x 9-1/4, 600 pp. Suggested Price: $73.95 / £40.99
Catalog no. AU8317, ISBN: 978-0-8493-8317-5 2007, 6-1/8 x 9-1/4, 752 pp. Suggested Price: $93.95 / £51.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Mark A. Prelas, Tushar K. Ghosh, Dabir S. Viswanath, and Sudarshan K. Loyalka
State and Local Pension Fund Management
University of Missouri, Columbia, USA
Jun Peng
Series: Public Administration and Public Policy, 101
Series: Public Administration and Public Policy
Fully updated to detail the latest strategies in homeland security, the new edition of this critical resource provides in-depth analysis of the agents and delivery methods for a variety of WMD attacks and considers their potential impact with an eye toward preparedness and prevention. With authoritative detail rarely equaled, this volume includes a highly detailed exploration of chemical, biological, and nuclear sensors and offers step-by-step countermeasures for first-response teams. It also adds coverage on the rising threat of cyberterrorism, talks about the psychology of terrorism, and looks at ways to prepare for and diagnose attacks early and accurately. Catalog no. AU7181, ISBN: 978-1-4200-7181-8 June 2009, 500 pp. Suggested Price: $99.95 / £60.99
Social and Economic Control of Alcohol
The 21st Amendment in the 21st Century Carole L. Jurkiewicz
Louisiana State University, Baton Rouge, USA
Murphy J. Painter
University of Arizona, Tucson, USA
Public pension funds have gained greater prominence in recent years. Many are severely under-funded and collectively, state and local pension funds are several hundred billion dollars in the red. This volume examines public pension funds from both the technical and policy perspectives. It provides a comprehensive discussion of pension fund management, detailing important technical materials needed to help readers understand the subject. The author analyzes the pension management process in great depth so as to demonstrate the linkage between pension fund management and overall government finance in terms of operating budgets and fiscal planning.
Public Administration
Science and Technology of Terrorism and Counterterrorism
Catalog no. AU0548, ISBN: 978-0-8493-0548-1 January 2009, 6-1/8 x 9-1/4, 288 pp. Suggested Price: $89.95 / £49.99
Transportable OffGrid Power Solutions Based on Alternative Energy Sources Design, Installation and Maintenance
49
Edited by
Louisiana Office of Alcohol and Tobacco Control, Baton Rouge, USA
Martin Riedi
Series: Public Administration and Public Policy
Christ Andri Hassler
Alcohol distribution and consumption have been inextricably linked with controversy throughout history. Modern battles regarding its use, misuse, and regulation continue to evolve according to changing societal mores, legal precedents, and the increasingly aggressive forms of advertising and marketing. Written by academic and legal experts in the field, this book draws upon the most informed, timely, and relevant information available to deliver an authoritative reference that provides a unique breadth, depth, and unbiased focus to this issue. For all those interested in developing, studying, or influencing policy making in the area of alcohol control, this book is essential reading.
Donat, Switzerland
Comparing energy solutions, applications, and requirements, this text explores possible explanations and answers for the two billion people worldwide currently without electricity. It explores the potential solution of off-grid power use and provides a discussion of the typology, different technologies available, and cost assumptions associated with it. Experts from around the world explore the offgrid application to solar energy, fuel cells, generators, wind, and biomass fuel. From this dialogue, project managers can grasp the pros and cons associated with each source and the dimensions needed to design an off-grid power solution from scratch.
Catalog no. AU5463, ISBN: 978-1-4200-5463-7 2008, 6-1/8 x 9-1/4, 264 pp. Suggested Price: $73.95 / £40.99
Catalog no. AU7779, ISBN: 978-1-4200-7779-7 May 2009, 6-1/8 x 9-1/4, 300 pp. Suggested Price: $99.95 / £60.99
Off-Grid Systems, Winterthur, Switzerland
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list
Public Administration / Security Management 50
Understanding Research Methods
A Guide for the Public and Nonprofit Manager Donijo Robbins
Grand Valley State University, Grand Rapids, Michigan, USA Series: Public Administration and Public Policy
Designed for a one- or two-semester course, this standalone textbook provides a comprehensive exploration of research designs and analytical tools that are the foundation for decisionmaking in the fields of public policy and nonprofit administration. Graduate students studying these areas will learn how to develop proper research questions, define specific research purposes, and form hypotheses that avoid confusion in measurement and analysis. Illustrated by exercises and examples throughout the text, Understanding Research Methods: A Guide for the Public and Nonprofit Manager offers a blueprint for developing research projects, demonstrating how to report, interpret, and communicate research findings in an effective way. Catalog no. DK3729, ISBN: 978-1-57444-585-5 January 2009, 6-1/8 x 9-1/4, 298 pp. Suggested Price: $84.95 / £77.99
Urban Crime Prevention, Surveillance, and Restorative Justice
Effects of Social Technologies Edited by
Paul Knepper, Jonathan Doak, and Joanna Shapland University of Sheffield, Sheffield, UK
Blending three major topics in criminology, this book describes how to reduce and respond to crime without reliance on the conventional criminal justice practices of police and prisons. These topics are analyzed within the broader framework of what the editors call social technologies. The editors ask “What is the interaction between knowledge, planning, and social repercussions?” The answer forms a basis from which they evaluate proposals for social improvements related to crime. The volume highlights the diffusion of knowledge about crime through media and criminological research; examination of surveillance technologies and the effect on crime; and restorative justice and its relationship to social regulations in general. Catalog no. 84372, ISBN: 978-1-4200-8437-5 January 2009, 6-1/8 x 9-1/4, 214 pp., Soft Cover Suggested Price: $89.95 / £54.99
The War on Terrorism A Collision of Values, Strategies, and Societies Thomas A. Johnson
University of New Haven, Connecticut, USA
Confronting the possible collapse of societies and the potential for religious warfare, this book provides a thought-provoking discussion of terrorism and the clash of civilizations. The text focuses on terrorists and terrorism targets by analyzing counterterrorism control strategies and terrorist ideology. A look at the role of the intelligence community in the collection and analysis of data provides important information for shaping national security policy. The author addresses weapons of mass destruction in terms of their threat potential and the social costs of strategies that mitigate their risk. A separate chapter examines the role of local and state enforcement agencies. Catalog no. 79875, ISBN: 978-1-4200-7987-6 January 2009, 6-1/8 x 9-1/4, 392 pp. Suggested Price: $79.95 / £44.99
21st Century Security and CPTED
Designing for Critical Infrastructure Protection and Crime Prevention Randall I. Atlas
Atlas Safety and Security Design, Inc., Miami, Florida, USA
Offering an important answer to concerns about violence and terrorism, this is the first book to examine trends in the developing field of Crime Prevention through Environmental Design (CPTED). It includes contributions from the world’s top practitioners. Highly relevant to critical infrastructure protection, the book addresses application of CPTED to high-security environments and public and private sector buildings. Facilitating understanding across fields, it is a practical guide for architects, security directors, law enforcement, Homeland Security professionals, building and property managers as well as criminal justice, architecture, and security students. Catalog no. AU6807, ISBN: 978-1-4200-6807-8 2008, 7 x 10, 560 pp. Suggested Price: $89.95 / £49.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m Textbook
Terrorism and Safety Concerns, Second Edition
Building an Enterprise Business Continuity Program Edited by
Kathleen Sweet
Patricia Okolita
Considered the definitive handbook on the terrorist threat to commercial airline and airport security, Colonel Kathleen Sweet’s seminal resource is now updated to include an analysis of modern day risks and an examination of the plethora of changes made to air security policies, practices, and regulations since 9/11. She covers the history of aviation security and compares current in-flight security practices with those of other countries. In addition to cargo and passenger security, the text looks at airport and aviation business practices and how security considerations are factored into business processes. It also details new regulations for the Transportation Security Administration.
The increased threat of natural and man-made risks on business operations means the stakes are now higher than ever. It is essential that businesses develop contingency plans should these risks become reality. This book goes beyond theoretical concepts to provide tactical tools for selling a continuity program to senior leadership, building it through each step of the process and validating it through testing. It also gives planners an easy-to-implement recovery plan for developing risk analysis, incident response, and recovery strategies. The author brings more than 20 years of firsthand continuity planning experience and a fresh, accessible style to provide a welcome resource to the professional’s toolkit.
Catalog no. AU8165, ISBN: 978-1-4200-8816-8 January 2009, 7 x 10, 336 pp. Suggested Price: $79.95 / £44.99
Catalog no. AU8645, ISBN: 978-1-4200-8864-9 May 2009, 6-1/8 x 9-1/4, 320 pp. Suggested Price: $79.95 / £48.99
Risk Management Security Group, West Lafayette, Indiana, USA
Building an Effective Information Security Policy Architecture
The Hanover Insurance Group, Worcester, Massachusetts, USA
Casino Security and Gaming Surveillance Handbook
51
Derk J. Boss
Surveillance & Compliance American Casino & Entertainment Properties, Las Vegas, Nevada, USA
Sandy Bacik
Alan W. Zajic
Consultant Fuquay Varina, North Carolina, USA
Wadsworth, Nevada, USA
Through the use of questionnaires, interviews, and assessments, Building an Effective Security Policy Architecture demonstrates how to evaluate an organization’s culture and its ability to meet various security standards and requirements. The author provides practical guidance for building, writing, and implementing policy architecture that is designed to specifically fit within that culture. Recognizing that the effectiveness of a policy is dependent on cooperation and compliance, the author also demonstrates how to communicate that policy and provides advice on how to gain support. He includes samples of effective policy architecture.
Based on the authors’ dozens of years in the industry, this handbook provides gaming security professionals with the means to mitigate the myriad security threats facing the gaming world. Providing a complete resource for the professional, they detail the most common risks, threats, and scams — both internal and external— and supply the appropriate security response. They cover physical security techniques and statistical information and metrics used to monitor key operations and transactions. They also detail essential investigation tools, such as interview techniques and evidence gathering, and outline liability threats and laws and regulations specific to the industry.
Catalog no. AU5905, ISBN: 978-1-4200-5905-2 2008, 6-1/8 x 9-1/4, 368 pp. Suggested Price: $79.95 / £44.99
Security Management
Aviation and Airport Security
Catalog no. AU7827, ISBN: 978-1-4200-8782-6 July 2009, 7 x 10, 352 pp. Suggested Price: $79.95 / £48.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list CISO Leadership Essential Principles for Success Edited by
Todd Fitzgerald
Milwaukee, Wisconsin, USA
Micki Krause
Pacific Life Insurance Company, Newport Beach, California, USA
Complete Guide to Security and Privacy Metrics Measuring Regulatory Compliance, Operational Resilience, and ROI Debra S. Herrmann
Security Management
Series: (ISC)2 Press
U.S. Nuclear Regulatory Commission, Washington, D.C., USA
Written by experienced computer security professionals and including interviews with successful CISOs, this book describes the management skills needed by aspiring senior security executives. It provides tools for identifying one’s strengths and weaknesses and honing one’s leadership style, delineates what companies look for when hiring a security professional, and covers practical steps for evaluating an organization’s culture in order to successfully implement a security program that will fit the culture. A unique reference for IT professionals, CISOs, CIOs, and CSOs, the book includes real-world examples of how to treat the security program as a business.
This book defines more than 900 metrics measuring compliance with current legislation, resiliency of security controls, and return on investment. It explains what needs to be measured, why and how to measure it, and how to tie security and privacy metrics to business goals and objectives. The metrics are scaled by information sensitivity, asset criticality, and risk; aligned to correspond with different lateral and hierarchical functions; designed with flexible measurement boundaries; and can be implemented individually or in combination. The text includes numerous examples and sample reports and stresses a complete assessment by evaluating physical, personnel, IT, and operational security controls.
Catalog no. AU7943, ISBN: 978-0-8493-7943-7 2008, 6-1/8 x 9-1/4, 312 pp. Suggested Price: $73.95 / £40.99
Catalog no. AU5402, ISBN: 978-0-8493-5402-1 2007, 7 x 10, 848 pp. Suggested Price: $124.95 / £69.99
CISO Soft Skills
Securing Organizations Impaired by Employee Politics, Apathy, and 52 Intolerant Perspectives Ron Collette and Michael Gentile CISOHandbook.com & Traxx Consulting Services, Newport Beach, California, USA
Skye Gentile
Aptos, California, USA
A companion volume to the highly touted CISO Handbook, this book presents tools that empower organizations to identify those intangible negative influencers of security that plague most organizations. It provides techniques security professionals can use to identify, minimize, and overcome these pitfalls within their own customized situations. The book also discusses some proactive techniques that CISOs can employ in order to effectively secure challenging work environments. Reflecting the experience and solutions of those that are in the trenches of modern organizations, this volume provides practical ideas that can make a difference in the daily lives of security practitioners. Catalog no. AU9102, ISBN: 978-1-4200-8910-3 January 2009, 6-1/8 x 9-1/4, 288 pp. Suggested Price: $69.95 / £38.99
Critical Infrastructure Understanding Its Component Parts, Vulnerabilities, Operating Risks, and Interdependencies Tyson Macaulay
CISSIP, CISA, ISSPCS, Ottawa, Ontario, Canada
Critical Infrastructure (CI) is a little understood topic, which seems to generate more fear than rational discussion. CIs are considered fundamental to the functioning of modern economies. Moving beyond definitions, this volume looks at the iron triangle within CI: power, telecom, and finance. It introduces the concept of CIs as industrial and enterprise risk conductors, highlighting the fact that a CI failure can propagate an impact throughout an enterprise. The author rethinks the concept of a CI according to contemporary factors, providing guidance for mitigating risk within the framework of national economies. Catalog no. AU6835, ISBN: 978-1-4200-6835-1 January 2009, 6-1/8 x 9-1/4, 344 pp. Suggested Price: $79.95 / £44.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Cyber Fraud Rick Howard
FISMA Compliance
Principles and Best Practices
Verisign iDefense Security Intelligence Service, Dulles, Virginia, USA
Patrick D. Howard
In the past four years, cyber crime has evolved from a minor nuisance to a major concern involving well-organized actors and highly sophisticated organizations. This volume explores the state of threats present in the cyber fraud underground. It discusses phishing/pharming, trojans/toolkits, direct threats, and the emerging trend of pump-and-dump scams. By examining the operations of cyber criminals, the book provides perspective into the general incentives, risks, and behavioral patterns of fraudsters. Armed with this information, organizations and individuals are better able to develop countermeasures and crafting tactics to disrupt the fraud underground and secure their systems.
Few organizations have not felt the impact of government regulation in the area of information systems security. In light of new legislation such as the Federal Information Security Management Act (FISMA), there is an increased need to measure the ability of government organizations and companies subject to these standards to protect information. This book provides practical guidelines for addressing FISMA compliance. It offers workable solutions for establishing and operating a security compliance program, including how to gain management support, design and staff a compliance capability, build organizational relationships, and integrate compliance into the system development life cycle.
Catalog no. AU9127, ISBN: 978-1-4200-9127-4 April 2009, 7 x 10, 504 pp. Suggested Price: $79.95 / £48.99
Catalog no. AU8291, ISBN: 978-1-4200-7829-9 July 2009, 6-1/8 x 9-1/4, 288 pp. Suggested Price: $79.95 / £48.99
Nuclear Regulatory Commission, USA
Security Management
Tactics, Techniques and Procedures
Digital Privacy
Theory, Technologies, and Practices Edited by
Alessandro Acquisti
Carnegie Mellon University, Pittsburgh, Pennsylvania, USA
Stefanos Gritzalis and Costos Lanbrinoudakis
University of the Aegean, Karlovassi, Samos, Greece
Homeland Security and Private Sector Business
53
Corporations’ Role in Critical Infrastructure Protection
Sabrina De Capitani di Vimercati
Elsa Lee
Throughout recent years, a continuously increasing amount of personal data has been made available through different websites around the world. Although the availability of personal information has created several advantages, it can be easily misused and may lead to violations of privacy. Reflecting the growing interest in this area, Digital Privacy: Theory, Technologies, and Practices addresses this timely issue, providing information on state-of-theart technologies, best practices, and research results as well as legal, regulatory, and ethical issues. The book features contributions from experts in academia, industry, and government.
Protecting the U.S. from terrorist attacks requires a collective effort between government and the private sector. Elsa Lee, one of the nation’s leading terrorism experts, identifies the role the private sector must play in preventing terrorism. Using helpful case studies and exercises, she presents invaluable instruction on how to establish, implement, and reinforce terrorism awareness, disaster readiness, and regulatory compliance with national critical infrastructure interests. Comprehensive in scope, the book reviews threat factors, risk mitigation, readiness plans, prevention approaches, human factors, and training methods. It concludes with insights into the limitations businesses must respect as they adjust to this new paradigm.
Catalog no. AU5217, ISBN: 978-1-4200-5217-6 2008, 6-1/8 x 9-1/4, 496 pp. Suggested Price: $73.95 / £40.99
Catalog no. AU7078, ISBN: 978-1-4200-7078-1 January 2009, 6-1/8 x 9-1/4, 264 pp. Suggested Price: $79.95 / £44.99
Universita degli Studi di Milano, Crema, Italy
Advantages SCI, El Segundo, California, USA
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list
Security Management
How to Develop and Implement a Security Master Plan
Information Assurance Architecture
Timothy D. Giles
Keith D. Willett
Written for corporate security officers, this work is designed to help them garner executive support and increased funding for their security programs. It provides a thorough understanding of the Security Master Planning process, explaining how to develop appropriate risk mitigation strategies and how to focus on both effectiveness and efficiency while conducting a site security assessment. It constructs a comprehensive five-year plan that is synchronized with the strategies of the business or institution. This is a valuable reference tool for security professionals of both small and large corporations, and for consultants in the field.
Examining the importance of aligning computer security (information assurance) with the goals of an organization, this book gives security personnel direction on how systems should be designed, the process for doing so, and a methodology to follow. By studying this book, readers acquire the skills necessary to develop a security architecture that serves specific needs. They will come to understand distinctions among engineering architecture, solutions architecture, and systems engineering. The book also shows how the Zachman and the Federal Enterprise Architecture models can be used together to achieve the goals of a business or government agency.
Newnan, Georgia, USA
Catalog no. AU6251, ISBN: 978-1-4200-8625-6 January 2009, 6-1/8 x 9-1/4, 352 pp. Suggested Price: $79.95 / £44.99
Industrial Automation and Process Control Security 54
SCADA, DCS, PLC, HMI Tyson Macaulay
CISSIP, CISA, ISSPCS, Ottawa, Ontario, Canada
Bryan Singer
CTN Technologies, Millersville, Maryland, USA
Catalog no. AU8067, ISBN: 978-0-8493-8067-9 2008, 6-1/8 x 9-1/4, 624 pp. Suggested Price: $79.95 / £44.99
Information Security Cost Management Ioana V. Bazavan
Pleasanton, California, USA
Principal Consultant, Kenexis Consulting Corporation, Pelham, Alabama, USA
Ian Lim
SCADA (Supervisory Control and Data Acquisition) systems do not necessarily mesh well with standard IT security. Nevertheless, when combined, the two can create heightened levels of protection. Industrial Automation and Process Control Security: SCADA, DCS, PLC, HMI demonstrates how to develop a SCADA cyber security program. It also explores how to work with internal and external IT resources in order to properly implement the program. The technical level of this text provides sufficient detail and sophistication to comprehensively address areas of concern, yet the book remains readily accessible to a wide audience.
Written in an accessible, informal style, Information Security Cost Management demonstrates how to strategically maximize a limited security budget without compromising the quality of risk management initiatives. Organized into management components, each chapter highlights common pitfalls in security initiatives and recommends cost saving methods to achieve intended results. It presents processes that show how to identify the most critical components of a system’s security, staff a security operation, prioritize spending, manage internal and external audits, assess costs for identity and access management, maximize the use of vendors, and evaluate the costs of outsourcing.
Catalog no. K10111, ISBN: 978-1-4398-0196-3 July 2009, 6-1/8 x 9-1/4, 320 pp. Suggested Price: $79.95 / £48.99
Buena Park, California, USA
Catalog no. AU9275, ISBN: 978-0-8493-9275-7 2007, 6-1/8 x 9-1/4, 255 pp. Suggested Price: $88.95 / £49.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Sixth Edition, Volume 3
Information Security Architecture
HFT Associates, Villa Park, California, USA
An Integrated Approach to Security in the Organization, Second Edition
Micki Krause
Jan Killmeyer
A compilation of the fundamental knowledge, skills, techniques, and tools required by all security professionals, this text forms the basis on which all IT security programs and certifications are created. Considered the gold-standard reference of Information Security, Volume 3 includes coverage of each domain of the Common Body of Knowledge, the standard of knowledge required by IT security professionals worldwide. In step with the lightening-quick, increasingly fast pace of change in the technology field, this book is revised annually, keeping IT professionals updated and current in their field and on the job. A CD-ROM version of this book is also available, which includes the content from every annual edition since 1997.
Exploring the evolution of information security (IS), this book looks at the development of the field from infancy to a more mature, understandable, and manageable state. It simplifies security by providing clear, organized methods by guiding you to the most effective resources available. Building on the foundation of the first edition, this volume discusses three additional components: monitoring and detection, computer incident and emergency response, and disaster recovery and business continuity planning. Each chapter provides an understanding of the component and details how it relates to the rest of the IS architecture.
Edited by
Harold F. Tipton
Pacific Life Insurance Company, Newport Beach, California, USA
Catalog no. AU0925, ISBN: 978-1-4200-9092-5 April 2009, 6-1/8 x 9-1/4, 392 pp. Suggested Price: $99.95 / £60.99
Information Security Management Handbook Sixth Edition, Volume 2
A compilation of the fundamental knowledge, skills, techniques, and tools required by all security professionals, this volume sets the standard on which all IT security programs and certifications are based. Considered the gold-standard reference of Information Security, it includes coverage of each domain of the Common Body of Knowledge, the standard of knowledge required by IT security professionals worldwide. In step with the lightening-quick, increasingly fast pace of change in the technology field, this book is updated annually, keeping IT professionals updated and current in their field and on the job. Catalog no. AU6708, ISBN: 978-1-4200-6708-8 2008, 7 x 10, 456 pp. Suggested Price: $99.95 / £55.99
2009 CD-ROM Edition Catalog no. AU0984, ISBN: 978-1-4200-9098-7 March 2009, CD-ROM Suggested Price: $159.95 / £97.00
Tudor Engineering Management, Butler, Pennsylvania, USA
Security Management
Information Security Management Handbook
Catalog no. AU1549, ISBN: 978-0-8493-1549-7 2006, 6-1/8 x 9-1/4, 424 pp. Suggested Price: $83.95 / £46.99
Information Security Management Metrics A Definitive Guide to Effective Security Monitoring and Measurement
55
W. Krag Brotby, CISM
Enterprise Security Architect, Thousand Oaks, California, USA
Information Security Management Metrics offers a step-by-step approach to developing and implementing relevant security metrics essential for effective security management. With case studies and tools for monitoring specific items, this book offers practical guidance for implementing metrics across an entire organization, thereby improving budget and resource allocation, and reducing the possibility that unanticipated events will have catastrophic impacts. The book presents metrics that complement those used by IT managers, and demonstrates how to make adjustments to metrics without interrupting business processes. Catalog no. AU5285, ISBN: 978-1-4200-5285-5 February 2009, 6-1/8 x 9-1/4, 200 pp. Suggested Price: $79.95 / £48.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list
Insider Computer Fraud
Security Management
An In-depth Framework for Detecting and Defending Against Insider IT Attacks
Kidnap for Ransom
Kenneth Brancik
Richard P. Wright
Employees often have easy access to sensitive information about a company and its customers, making them prime candidates to sabotage a system or to sell privileged information. Illustrated with practical case studies, this volume presents methods, safeguards, and techniques for IT professionals to protect against insider computer fraud. Drawing from the author’s two decades of experience in assessing the adequacy of IT security for the banking and securities industries, this book provides an understanding of application risks and controls, web-service security, and the identification and mitigation of fraud.
With reported incidents increasing every year, kidnapping for ransom continues to be a worldwide plague. This volume provides an understanding of the kidnapping phenomenon and associated issues involving the family and law enforcement. Based on actual case experiences, the author reveals the process from the moment of kidnapping to the victim’s safe return and aftermath. The text explains how to effectively plan and prepare for such an event and provides successful strategies for negotiation that maximize the probability of a positive resolution. The book offers additional chapters that profile typical kidnappers and examine how they plan their operations.
Information Security Consultant, New York, USA
Catalog no. AU4659, ISBN: 978-1-4200-4659-5 2008, 6-1/8 x 9-1/4, 504 pp. Suggested Price: $83.95 / £46.99
Intelligent Network Video
56 Understanding Modern
Resolving the Unthinkable Wright Security, Inc., Manassas, Virginia, USA
Catalog no. AU0075, ISBN: 978-1-4200-8007-0 January 2009, 6-1/8 x 9-1/4, 240 pp. Suggested Price: $79.95 / £48.99
Lloyd’s MIU Handbook of Maritime Security Edited by
Rupert Herbert-Burns
Lloyd’s MIU, Informa plc, London, UK
Video Surveillance Systems
Sam Bateman
Fredrik Nilsson and Axis Communications, Inc.
Peter Lehr
Axis Communications Inc., Chelmsford, Massachusetts, USA
This is the first resource to provide detailed coverage of advanced digital networking and intelligent video capabilities and optimization. It addresses general concepts, explains why IP-based systems provide better image quality and more scalable and flexible systems at a lower cost, and provides current information on cameras and DVRs. It also discusses frame rate control, indoor/outdoor installations, and specifications on MPEG-4 and other digital video formats. The book is accompanied by a CD containing tools for deploying and optimizing an installation. It is an essential resource for security system designers, consultants, and installers as well as business and security managers. Catalog no. AU6156, ISBN: 978-1-4200-6156-7 January 2009, 7 x 10, 416 pp. Suggested Price: $79.95 / £44.99
Centre for Maritime Policy, University of Wollongong, Australia, USA CSTPV, School of International Relations, St Andrews, Scotland
Authored by a team of expert contributors, this book identifies and assesses the relevant issues inherent in developing and implementing maritime security measures. It examines the new maritime security environment, including the different but complementary interests of the shipping industry and national regulatory agencies. The coverage includes analyses of the different threats to maritime security and how they are perceived by different actors in the maritime domain. The editors evaluate the international and national legal frameworks developed for specific sectors and the responses that different nations have given to these initiatives. Catalog no. AU5480, ISBN: 978-1-4200-5480-4 January 2009, 7 x 10, 400 pp. Suggested Price: $89.95 / £49.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Fundamentals of Identity Management Dobromir Todorov
Physical Security and Wireless Access Control Systems Lionel Silverman
VP Business Development Facility Robotics Inc., Roswell, Georgia, USA
Consultant, Buckinghamshire, UK
Mechanics of User Identification and Authentication introduces the philosophy behind user authentication and access control and presents key concepts for practical applications. It outlines the process of controlled access to resources through authentication, authorization, and accounting and provides specific information on the user authentication process for both UNIX and Windows. Addressing more advanced applications and services, the author presents common security models, such as GSSAPI, and discusses authentication architecture. Each method is presented with a specific authentication scenario. Catalog no. AU5219, ISBN: 978-1-4200-5219-0 2007, 6-1/8 x 9-1/4, 760 pp. Suggested Price: $83.95 / £46.99
This reference presents key information and answers on wireless access control, a quickly growing hot technology to system designers, installers, and integrators looking to incorporate wireless access control solutions into their security solutions repertoire. The book provides a comprehensive perspective of the products on the market and where this technology is heading. It allows readers to effectively plan and prepare for a wireless access control installation and to properly survey a facility, identify threats and weaknesses, and provide the foundation for a quality access control installation. It discusses how to implement wireless physical security access control systems quickly, effectively, and cheaply.
Security Management
Mechanics of User Identification and Authentication
Catalog no. AU8151, ISBN: 978-1-4200-7815-2 July 2009, 6-1/8 x 9-1/4, 575 pp. Suggested Price: $79.95 / £48.99
Open-Air Surveillance Services and Technologies for Public Safety and Homeland Security Applications
Port Security Management
Daniel Minoli
Kenneth Christopher
SES Americom, Princeton, New Jersey, USA
Park University, Parkville, Missouri, USA
Open-air surveillance is increasingly employed by metropolitan jurisdictions and by homeland security agencies. Focusing on legitimate law enforcement applications, this book provides a comprehensive survey of open-air surveillance technology and is also a practical guide to the planning, implementation, and maintenance of such systems. The text explores constituent technologies that can be deployed in integrated open-air surveillance, including highresolution digital video surveillance, image processing systems, license plate recognition, gunshot detection systems, and moveable barrier technology. It also examines real-time position reporting, computer-aided dispatch, and geographic information systems.
Examining the evolution of security in the maritime sector in light of the threat of terrorism, this book explores security management in the port facility environment. It begins with a historical perspective on maritime and seaport security. It then discusses the management of risk assessment within the context of the unique vulnerabilities in the maritime and seaport environments. It reviews issues related to the growth of multiuse port facilities and external business and commercial interests in those ports. Finally, it addresses the groundlevel issues, tasks, and responsibilities which must be managed by the facility security officer, in concert with the port director and staff.
Catalog no. AU0674, ISBN: 978-1-4200-9067-3 June 2009, 6-1/8 x 9-1/4, 320 pp. Suggested Price: $69.95 / £42.99
Catalog no. AU6892, ISBN: 978-1-4200-6892-4 March 2009, 7 x 10, 328 pp. Suggested Price: $89.95 / £54.99
57
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list
Textbook
Security Management
Private Security and the Investigative Process
Transportation Systems Security
Third Edition
Evolutionary Security Management Inc., Arnprior, Ontario, Canada
Charles P. Nemeth
Robert Radvanovsky
Now in its third edition, this highly popular resource covers best-practice techniques and little- known trade secrets that are applicable for use in public law enforcement as well as private sector and corporate security investigations. It offers insight into the various elements and activities that make up a thorough, professional investigation. This edition has been completely updated to include emerging technology and revised legal and practical considerations regarding interviewing as well as additional information on case evaluation and an overview of the investigative process. An instructor’s manual with PowerPoint® slides is available with qualifying course adoption.
Highlighting all aspects of transportation security, this comprehensive text presents strategic, practical, and operational applications for the physical, procedural, and psychological safeguards required to keep all modes of transportation up and running. Topics include systems layout, core performance issues, and risk assessment; predicting internal and external loss; drills, exercises, training; layered systems, compliance, and shared information. Each chapter features questions and case scenarios to facilitate understanding. A fictitious company is used to depict various scenarios in order to illustrate the theoretical concepts discussed by the authors.
University of Pennsylvania, Philadelphia, USA
Catalog no. AU8569, ISBN: 978-1-4200-8569-3 July 2009, 7 x 10, 384 pp. Suggested Price: $69.95 / £42.99
58
Risk Analysis and Security Countermeasure Selection Tom Norman
Allan McDougall
CIPS, Infracritical, Geneva, Illinois, USA
Catalog no. 63782, ISBN: 978-1-4200-6378-3 2008, 6-1/8 x 9-1/4, 280 pp. Suggested Price: $69.95 / £38.99
Trends in Policing
Interviews with Police Leaders Across the Globe Dilip K. Das
International Police Executive Symposium, Guilderland, New York, USA
Protection Partners International, Houston, Texas, USA
Otwin Marenin
A comprehensive resource devoted to the risk analysis process, this is the first book to evaluate all DHS-approved risk assessment methods. The text moves readers from basic principles to complex processes in a step-by-step fashion augmented by numerous case illustrations. By fully explaining the five principles of the core risk analysis lifecycle—determining assets, threats, vulnerabilities, risks, and countermeasures—the author makes the process fully comprehendible. This text includes a completely adaptable graphic risk analysis tool that is simple to use and can be applied to any situation, including virtually all public or private industries and key critical infrastructures.
While observers’ opinions of ongoing developments in policing are well known, it is rare to get a glimpse of how police leaders themselves assess these changes. Through in-depth interviews with highly placed police leaders and administrators, this text presents cross-cultural perspectives on the organizational structure, leadership, functions, training, culture, and societal context of police worldwide. Connecting theory to practice, this impressive group addresses fundamental contextual changes that add layers of complexity to their work, and in examining current trends, discusses the future role of police in a world void of traditional international boundaries.
Catalog no. AU7870, ISBN: 978-1-4200-7870-1 July 2009, 7 x 10, 400 pp. Suggested Price: $59.95 / £36.99
Catalog no. 75209, ISBN: 978-1-4200-7520-5 February 2009, 6-1/8 x 9-1/4, 294 pp. Suggested Price: $99.95 / £60.99
Washington State University, Pullman, USA
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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Understanding Surveillance Technologies
Spy Devices, Privacy, History & Applications, Second Edition
Analysis, Geometry, and Modeling in Finance Advanced Methods in Option Pricing Pierre Henry-Labordère
J.K. Petersen
Societe Generale, Paris, France
Computer Consultant, Writer, Educator, Bellingham, Washington, USA
Chapman & Hall/CRC Financial Mathematics Series
The events of 9/11, wiretapping, and general NSA surveillance activities have increased public awareness of spy technologies. This second edition covers developments in aerial, radio, and telecommunications that affect government, local security, and corporations. It features information on RFID chips, face recognition systems, U.S. Department of Homeland Security initiatives and legislation, mass surveillance methods, voice-over IP technology, higher resolution satellite images, radar imaging, and privacy issues. Additional material includes forensic methods of chemical detection of blood and fingerprints as well as DNA surveillance and portable DNA kits.
This book offers new ways of solving financial problems using techniques found in physics and mathematics. Through the problem of option pricing, it demonstrates how differential geometry, spectral decomposition, and supersymmetry can be used as new tools in finance. The author covers practical issues from the industry, such as the calibration of stochastic volatility models and stochastic Libor market models. He uses Mathematica® and C++ for numerical implementations and provides end-of-chapter problems, including some based on recently published research papers.
Catalog no. AU8319, ISBN: 978-0-8493-8319-9 2007, 7 x 10, 1024 pp. Suggested Price: $104.95 / £57.99
Textbook
Catalog no. C8699, ISBN: 978-1-4200-8699-7 January 2009, 6-1/8 x 9-1/4, 391 pp. Suggested Price: $79.95 / £44.99
Applied Game Theory and Strategic Behavior
Actuarial Models The Mathematics of Insurance
Security Management / Math & Stats for Business & Finance
o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
59
Ilhan K. Geckil and Patrick L. Anderson
Vladimir I. Rotar
San Diego State University, California, USA
Anderson Economic Group, East Lansing, Michigan, USA
Ideal for students preparing for level 300 actuarial exams in the U.S., Actuarial Models: The Mathematics of Insurance provides comprehensive yet concise information that also makes it useful as a reference for actuaries and researchers. It contains standard and advanced topics, such as modern utility theory, martingales, accuracy of normal approximations, models with payments of dividends, reinsurance models, and classification of distributions. It covers preliminary examination material for the Society of Actuaries and the Casualty Actuarial Society (CAS). This text includes numerous examples, practice problems, and exercises on numerical calculations using Excel® and real problems from past CAS exams.
Presenting topics from a practical point of view, Applied Game Theory and Strategic Behavior illustrates how game theory can be used to solve real problems in public policy and the business world. The book demonstrates the benefits of using strategic thinking that incorporates aspects of uncertainty about the behavior of other parties. It offers a rigorous definition of game theory with detailed descriptions of different forms of games, the context of game theory, and the basic assumptions of the theory. The book includes the application areas of business, management, government, and regulation, and provides MATLAB®, Simulink, and Excel codes to assist with more difficult calculations.
Catalog no. C5866, ISBN: 978-1-58488-586-3 2007, 7 x 10, 656 pp. Suggested Price: $93.95 / £51.99
Catalog no. C843X, ISBN: 978-1-58488-843-7 June 2009, 6-1/8 x 9-1/4, 320 pp. Suggested Price: $79.95 / £48.99
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For more information and a complete list Data Mining for Design and Marketing Math & Stats for Business & Finance
Microeconometrics Using Stata
Edited by
A. Colin Cameron
Katsutoshi Yada
Pravin K. Trivedi
Series: Chapman & Hall/CRC Data Mining and Knowledge Discovery Series, 6
Covering important topics omitted from basic introductions to Stata, this book demonstrates how to do microeconometric research using Stata. It provides the most complete and up-to-date survey of microeconometric methods available in Stata. The authors use simulation methods to illustrate key features of estimators and tests, present an in-depth Stata example of each topic discussed, illustrate how to solve programming problems with a minimum of formal programming, and provide important details on nonlinear methods.
Through the techniques of data mining, this book demonstrates how to effectively design business processes and develop competitive products and services. It discusses how data mining can identify valuable consumer patterns, which aid marketers and designers in detecting consumers’ needs. The book also explores visualization tools based on the computational methods of data mining. Discourse analysis, chance discovery, knowledge discovery, formal concept analysis, and an adjacency matrix are just some of the novel approaches covered. The book explains how these methods can be applied to website design, personalized e-commerce support tools, and more.
University of California-Davis, USA Indiana University, Bloomington, USA
Catalog no. SZ0165, ISBN: 978-1-59718-016-0 January 2009, 8-1/2 x 11, Soft Cover Suggested Price: $79.95 / £44.99
Yukio Ohsawa
University of Tokyo, School of Engineering, Japan Kansai University, Osaka, Japan
Catalog no. C7019, ISBN: 978-1-4200-7019-4 January 2009, 6-1/8 x 9-1/4, 344 pp. Suggested Price: $89.95 / £54.99
Credit Risk
Models, Derivatives, and 60 Management Edited by
Niklas Wagner
Passau University, Germany Series: Chapman & Hall/CRC Financial Mathematics Series
Decision Options
The Art and Science of Making Decisions Gill Eapen
Decision Options, LLC, Groten, Connecticut, USA
This volume illustrates how a risk management system can be implemented through an understanding of portfolio credit risks, a set of suitable models, and the derivation of reliable empirical results. It focuses on new products and their applications in the financial services industry and addresses the growing market of credit derivatives. The expert contributors examine issues specific to certain geographic areas, such as Latin America, Argentina, and the United States, and discuss recent cases of corporate bankruptcy, including Tyco, Worldcom, Enron, and Parmalat. The book also covers default and recovery risks, credit ratings, and applications within the Basel II framework.
Providing a framework to systematically evaluate decision options, this book presents rigorous methods to use when making optimal decisions. It contains many applications from the pharmaceutical, energy, and high tech fields where the author has worked as an adviser. The book leads readers step-by-step through the actions that must be taken to reach an optimal decision through the use of decision tree analysis, Monte Carlo simulation, dynamic programming, and decision option analysis. The author includes a link to software that offers a framework to help readers understand the mechanics behind the techniques used before venturing into more complex modeling.
Catalog no. C9942, ISBN: 978-1-58488-994-6 2008, 7 x 10, 600 pp. Suggested Price: $99.95 / £49.99
Catalog no. C6820, ISBN: 978-1-4200-8682-9 July 2009, 6-1/8 x 9-1/4, 384 pp. Suggested Price: $79.95 / £48.99
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m Hidden Markov Models for Time Series Engineering BGM
Walter Zucchini
Alan Brace
Iain L. MacDonald
National Australia Bank, Sydney
University of Gottingen, Germany University of Cape Town, South Africa
Series: Chapman & Hall/CRC Financial Mathematics Series
Series: Monographs on Statistics and Applied Probability, 110
From simple to sophisticated versions of the BGM model, this book offers a range of methods that can be programmed into production code to suit readers’ requirements. It first introduces the standard lognormal flat BGM model and then focuses on the shifted version to develop basic ideas about construction, change of measure, correlation, calibration, simulation, timeslicers (lattices), pricing, delta hedging, barriers, Bermudans, and vega hedging. Subsequent chapters address cross-economy BGM, the adaptation of the BJM model to inflation, a simple tractable stochastic volatility version of BGM, and Brazilian options suitable for BGM analysis.
Hidden Markov Models for Time Series presents an accessible overview of hidden Markov models for analyzing a wide range of time series data, including discrete-valued, continuous-valued, circular, and multivariate. Demonstrating how to apply methods to real world problems, it features applications from a variety of fields, such as animal behavior, epidemiology, and finance. It also discusses the implementation of techniques using R, illustrating how R can be used for parameter estimation, model selection, and model checking. With numerous exercises, this is an outstanding text for graduate students and an authoritative reference for researchers and practitioners.
Catalog no. C9683, ISBN: 978-1-58488-968-7 2008, 6-1/8 x 9-1/4, 240 pp. Suggested Price: $83.95 / £46.99
Catalog no. C5734, ISBN: 978-1-58488-573-3 May 2009, 6 x 9, 288 pp. Suggested Price: $79.95 / £48.99
Financial Modelling with Jump Processes
Textbook
Rama Cont
Theory and Practice
Second Edition
Columbia University, New York, USA
Math & Stats for Business & Finance
A Practical Introduction using R
Interest Rate Modeling
61
Lixin Wu
Peter Tankov
Universite Paris VII, France
University of Science & Technology, Kowloon, Hong Kong
Series: Chapman & Hall/CRC Financial Mathematics Series, 2
Series: Chapman & Hall/CRC Financial Mathematics Series, 15
Including a new chapter on credit risk modelling and coverage of new developments in econometrics, the second edition of this bestselling resource provides an accessible overview of financials models based on jump processes used in risk management and option pricing. After presenting the necessary mathematics, the text presents theoretical, numerical, and empirical issues. While the emphasis is on demystifying technical difficulties to better understand applications, mathematical results are presented in a rigorous, though self-contained, manner, accessible to any reader having basic knowledge of the Black-Scholes model. Concepts are illustrated through many numerical and empirical examples.
Interest rate derivatives play a central role in modern financial markets. Self-contained, practical, and easy to follow, this graduatelevel textbook provides a systematic introduction to interest rate models used for pricing and hedging various derivatives on interest rates. It reveals the missing links between various types of interest rate models and addresses model calibration, volatility, and correlation adjustments. The author emphasizes application of the material by providing examples with real-world data. He also includes MATLAB® codes of the algorithms used to obtain most numerical results.
Catalog no. C2191, ISBN: 978-1-4200-8219-7 May 2009, 6-1/8 x 9-1/4, 606 pp. Suggested Price: $89.95 / £54.99
Catalog no. C0569, ISBN: 978-1-4200-9056-7 April 2009, 6-1/8 x 9-1/4, 392 pp. Suggested Price: $79.95 / £48.99
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For more information and a complete list Textbook
Introduction to Credit Risk Modeling Second Edition Christian Bluhm
Ludger Overbeck
HypoVereinsbank and University of Giessen, Germany
An Introduction to Forecasting Time Series Using Stata
Christoph Wagner
Robert Yaffee
Illustrating mathematical models for structured credit with practical examples, Introduction to Credit Risk Modeling provides an accessible introduction to the foundations of structured credit portfolio modeling. Updated and expanded, this second edition features additional material on estimation of asset correlations, benchmark correlations based on securitizations of benchmark portfolios in the market, risk contributions and spectral risk measures, nonhomogeneous Markov chain approaches, multiyear models, current agency models, single-tranche CDOs, index tranches, and new developments in synthetics. The text also includes new exercises and a supporting website.
An Introduction to Forecasting Time Series Using Stata explores forecasting times series with Stata 10. It presents theory, modeling, programming, and interpretation of the major time series models, along with interesting applications to business and risk analysis in finance. The book shows how to apply these techniques to real-life social science, economic, business, financial, and medical data, with many examples on the reporting and interpreting of the results.
Credit Suisse, Zurich, Switzerland
Math & Stats for Business & Finance
Munchen, Germany
New York University, USA
Catalog no. SZ0157, ISBN: 978-1-59718-015-3 June 2009, 8-1/2 x 11, Soft Cover Suggested Price: $79.95 / £48.99
Catalog no. C8992, ISBN: 978-1-58488-992-2 July 2009, 6-1/8 x 9-1/4, 356 pp. Suggested Price: $79.95 / £48.99
Textbook
62
An Introduction to Exotic Option Pricing
Introduction to General and Generalized Linear Models
Peter Walter Buchen
Poul Thyregod and Henrik Madsen
Chapman & Hall/CRC Financial Mathematics Series
Chapman & Hall/CRC Texts in Statistical Science Series
Emphasizing analytical techniques rather than risk management issues, this book presents an applied mathematics approach to pricing a wide range of standard and exotic options within the Black–Scholes framework. No formula is simply quoted, as is the general approach in this difficult subject area. Instead, the author demystifies the perceived complexities surrounding the field of exotic option pricing by deriving each pricing formula in detail. After a brief derivatives review, he addresses dual-expiry, two-asset rainbow, and barrier options. The book also explains how stochastic volatility models are calibrated to the market.
Since the mathematics behind generalized linear models is often difficult to follow while the mathematics behind general linear models is well understood, this text describes the methodology behind both models in a parallel setup. After introducing a likelihood framework that is sufficient to cover both approaches, the authors present general linear models, including analysis of covariance, before moving on to more complicated generalized linear models using the same likelihood-based approach. Numerous simulated and real-world examples, implemented using R and SAS, illustrate the methods discussed. The text also provides exercises to further develop understanding.
University of Sydney, Australia
Catalog no. C9100, ISBN: 978-1-4200-9100-7 June 2009, 6-1/8 x 9-1/4, 306 pp. Suggested Price: $79.95 / £48.99
Technical University, Lyngby, Denmark
Catalog no. C9155, ISBN: 978-1-4200-9155-7 July 2009, 6-1/8 x 9-1/4, 320 pp. Suggested Price: $79.95 / £39.99
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m Quantitative Fund Management Edited by
An Introduction to Modern Econometrics Using Stata
University of Cambridge and Cambridge Systems Associates Limited, UK
Christopher F. Baum
Department of Statistics, 8 Decision Systems, University of Vienna, Austria
Boston College, Massachusetts, USA
Integrating a contemporary approach to econometrics with the powerful computational tools offered by Stata, this introduction illustrates how to apply econometric theories used in modern empirical research using Stata. The author emphasizes the role of method-of-moments estimators, hypothesis testing, and specification analysis and provides practical examples that show how to apply the theories to real data sets. The book first builds familiarity with the basic skills needed to work with econometric data in Stata before delving into the core topics that range from the multiple linear regression model to instrumental-variables estimation. Catalog no. SZ0130, ISBN: 978-1-59718-013-9 2007, 8-1/2 x 11, 340 pp., Soft Cover Suggested Price: $88.95 / £49.99
Textbook
Introduction to Probability and Statistics for Science, Engineering, and Finance
Gautam Mitra
Brunel University, Uxbridge, Middlesex, UK
Georg Pflug
This volume presents leading-edge theory and methods, along with their application in practical problems encountered in the fund management industry. It covers quantitative fund management at both the dynamic strategic and one-period tactical levels. The book considers the optimal portfolio choice for wealth maximization with integrated risk management. It also explores novel application techniques, including stochastic control, dynamic stochastic programming, and related optimization techniques, and discusses real-world implemented solutions to fund management problems, such as equity trading, pension funds, mortgage funding, and guaranteed investment products. Catalog no. C1918, ISBN: 978-1-4200-8191-6 January 2009, 6-1/8 x 9-1/4, 486 pp. Suggested Price: $79.95 / £44.99
Introduction to Spatial Econometrics James Le Sage
63
McCoy College of Business Administration, San Marcos, Texas,
Robert Kelley Pace
Louisiana State University, Baton Rouge, USA
Walter A. Rosenkrantz
Statistics: A Series of Textbooks and Monographs, 196
Integrating interesting and widely used concepts of financial engineering into traditional statistics courses, this introduction illustrates the role and scope of statistics and probability in various fields. Linking probability theory with statistical inference, it presents many application examples from engineering, computer performance analysis, public health, and finance. The text provides technical details for the derivation of various theorems, including the famous Black–Scholes option pricing formula, contains more than 650 exercises, and offers a solutions manual for qualifying instructors. It also includes a CD-ROM with all of the data sets used in the book.
This text encompasses many recent advances in spatial econometric models—including some previously unpublished results. Leaders in this field, the authors clarify the often-mystifying phenomenon of simultaneous spatial dependence. By presenting new methods, they help with the interpretation of spatial regression models, especially ones that include spatial lags of the dependent variable. The authors also examine the relationship between spatiotemporal processes and long-run equilibrium states that are characterized by simultaneous spatial dependence. MATLAB® toolboxes useful for spatial econometric estimation are available on the authors’ websites.
University of Massachusetts, Amherst, USA
Catalog no. C8121, ISBN: 978-1-58488-812-3 January 2009, 7 x 10, 680 pp. Suggested Price: $89.95 / £49.99
Math & Stats for Business & Finance
M.A.H. Dempster
Catalog no. C6424, ISBN: 978-1-4200-6424-7 January 2009, 6-1/8 x 9-1/4, 340 pp. Suggested Price: $89.95 / £54.99
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For more information and a complete list Introduction to Stochastic Calculus Applied to Finance Second Edition Damien Lamberton
Math & Stats for Business & Finance
Universite of Marne-la-Vallee, Noisy-le-Grand , Cedex, France
Bernard Lapeyre
Ecole Nationale des Ponts Chaussees, Marne-LaValee, France Chapman & Hall/CRC Financial Mathematics Series
Maintaining the lucid style of its popular predecessor, this concise and accessible introduction covers the probabilistic techniques required to understand the most widely used financial models. Along with additional exercises, this edition presents fully updated material on stochastic volatility models and option pricing as well as a new chapter on credit risk modeling. It contains many numerical experiments and real-world examples taken from the authors’ own experiences. The book also provides all of the necessary stochastic calculus theory and implements some of the algorithms using SciLab. Key topics covered include martingales, arbitrage, option pricing, and the Black-Scholes model. Catalog no. C626, ISBN: 978-1-58488-626-6 2008, 6-1/8 x 9-1/4, 256 pp. Suggested Price: $73.95 / £36.99
Nonlinear Time Series Semiparametric and Nonparametric Methods Jiti Gao
University of Adelaide, Australia Series: Monographs on Statistics and Applied Probability
Nonlinear Time Series: Semiparametric and Nonparametric Methods focuses on various semiparametric methods in model estimation, specification testing, and selection of time series data. After a brief introduction, the book examines semiparametric estimation and specification methods and then applies these approaches to a class of nonlinear continuous-time models with real-world data. It also assesses some newly proposed semiparametric estimation procedures for time series data with long-range dependence. Even though the book only deals with climatological and financial data, the estimation and specifications methods discussed can be applied to models with real-world data in many disciplines. Catalog no. C6137, ISBN: 978-1-58488-613-6 2007, 6 x 9, 237 pp. Suggested Price: $83.95 / £46.99
Numerical Methods for Finance Edited by
John H. Miller
Institute for Numerical Computation & Analysis, Dublin, Ireland
64
Introduction to Time Series Modeling
David C. Edelman
University College Dublin, Ireland
John A.D. Appleby
Dublin City University, Ireland
Genshiro Kitagawa
Chapman & Hall/CRC Financial Mathematics Series
In time series analysis, the state space model provides a unified method of flexible modeling for analyzing, modeling, state estimation, and parameter estimation. This book presents a modelbased method of analyzing, predicting, and simulating time series with various characteristics. Real data sets in economics, finance, seismology, meteorology, and ship engineering are used as examples of the analysis. The author emphasizes the unified use of the state space model, smoothing, and the information criterion AIC for model evaluation.
Featuring international contributors from both industry and academia, Numerical Methods for Finance explores new and relevant numerical methods for the solution of practical problems in finance. It provides valuable, practical information about credit risks, exotic/hybrid options, retirement plans/pensions, life insurance, portfolio selection, incentive schemes, and interest rate modeling. The book presents a variety of novel mathematical methods involving finite-difference, Monte Carlo, and fast Fourier transform techniques. It also offers realistic alternatives to the VaR approach used in financial risk management practice and identifies potential pitfalls of standard methodologies.
Institute of Statistical Mathematics, Tokyo, Japan
Catalog no. C9217, ISBN: 978-1-58488-921-2 June 2009, 6-1/8 x 9-1/4, 350 pp. Suggested Price: $79.95 / £48.99
Catalog no. C925X, ISBN: 978-1-58488-925-0 2008, 6-1/8 x 9-1/4, 312 pp. Suggested Price: $104.95 / £57.99
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m Textbook
Masanobu Taniguchi and Kenichiro Tamaki Waseda University, Shinjuku-Ku, Tokyo, Japan
Modern Techniques and Applications
Edward E. Qian, Ronald H. Hua, and Eric H. Sorensen PanAgora Asset Management, Boston, Massachusetts, USA
Junichi Hirukawa
Chapman & Hall/CRC Financial Mathematics Series
This book examines how stochastic models can effectively describe actual financial data and illustrates how to properly estimate the proposed models. It discusses the probability, statistical inference, testing hypothesis, and discriminant analysis for independent observations. The book also explores stochastic processes, time series models, their asymptotically optimal inference, prediction, option pricing theory, the statistical estimation for portfolio coefficients, and VaR problems. The final chapters cover models for interest rates and discount bonds, their no-arbitrage pricing theory, problems of credit rating, and the clustering of stock returns.
This text reviews quantitative investment strategies and factors that are commonly used in practice, including value, momentum, and quality, accompanied by their academic origins. It presents advanced techniques and applications in return forecasting models, risk management, portfolio construction, and portfolio implementation that include examples such as optimal multi-factor models, contextual and nonlinear models, factor timing techniques, portfolio turnover control, Monte Carlo valuation of firm values, and optimal trading. In many cases, the book frames related problems in mathematical terms and illustrates the mathematical concepts and solutions with numerical and empirical examples.
Niigata University, Japan
Catalog no. C5912, ISBN: 978-1-58488-591-7 2008, 6-1/8 x 9-1/4, 384 pp. Suggested Price: $93.95 / £51.99
Catalog no. C5580, ISBN: 978-1-58488-558-0 2007, 6-1/8 x 9-1/4, 464 pp. Suggested Price: $83.95 / £46.99
Math & Stats for Business & Finance
Optimal Statistical Inference in Financial Engineering
Quantitative Equity Portfolio Management
Textbook
Portfolio Optimization and Performance Analysis Jean-Luc Prigent
Quantitative Finance An Object-Oriented Approach in C++
65
Erik Schlogl
University of Cergy-Pontoise, France
University of Technology, Sydney, New South Wales, Australia
Chapman & Hall/CRC Financial Mathematics Series
Chapman & Hall/CRC Financial Mathematics Series
Taking into account the different features of portfolio management theory, this book promotes a thorough understanding for students and professionals in the field. It presents both standard and novel results on the axiomatics of the individual choice in an uncertain framework, contains a precise overview of standard portfolio optimization, provides a review of the main results for static and dynamic cases, and shows how theoretical results can be applied to practical and operational portfolio optimization. The book uses mathematical tools to solve dynamic optimization and makes the literature of stochastic optimization applied to mathematical finance accessible to nonspecialists.
Both a textbook for students and a reference for professionals, Quantitative Finance: An Object-Oriented Approach in C++ builds a foundation in the key methods and models of quantitative finance from the perspective of their implementation in C++. It introduces computational finance in a pragmatic manner, focusing on practical implementation. The author takes an object-oriented approach that starts from simple building blocks for assembling more complex and powerful models. The author expresses models and algorithms of the industry-standard C++ language and includes working C++ source code on a CD-ROM that accompanies the book.
Catalog no. C5785, ISBN: 978-1-58488-578-8 2007, 6-1/8 x 9-1/4, 456 pp. Suggested Price: $83.95 / £46.99
Catalog no. C4797, ISBN: 978-1-58488-479-8 July 2009, 6-1/8 x 9-1/4, 506 pp. Suggested Price: $79.95 / £48.99
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For more information and a complete list Structured Credit Portfolio Analysis, Baskets and CDOs Math & Stats for Business & Finance
Regression Modeling
Christian Bluhm
Credit Suisse, Zurich, Switzerland
Methods Theory and Computation with SAS
Ludger Overbeck
Michael Panik
University of Hartford, Connecticut, USA
Chapman & Hall/CRC Financial Mathematics Series, 5
Requiring only basic knowledge of statistics and calculus, this textbook explores the diversity of regression techniques. It first reviews random variables, probability distributions, and classical statistical interference. The book then presents the many varieties of regression analyses, including ordinary least squares methods, semiparametric regression, Bayesian methods, robust regression, random coefficients, fuzzy regression, L1 and q-Quantile regression, and regression in a spatial domain. SAS code is available for most of the methods presented. To avoid overwhelming students with calculations, proofs and derivations are provided only in the appendices.
Written from the perspective of practitioners who apply mathematical concepts to structured credit products, Structured Credit Portfolio Analysis starts with a brief wrap-up on basic concepts of credit risk modeling and then quickly moves on to more advanced topics such as the modeling and evaluation of basket products, credit-linked notes referenced to credit portfolios, collateralized debt obligations, and index tranches. This critically acclaimed volume is written in a self-contained style so readers with a basic understanding of probability will have no difficulty following it. In addition, many examples and calculations have been included to keep the discussion close to business applications.
Catalog no. C1972, ISBN: 978-1-4200-9197-7 April 2009, 7 x 10, 640 pp. Suggested Price: $99.95 / £60.99
Catalog no. C6471, ISBN: 978-1-58488-647-1 2007, 6-1/8 x 9-1/4, 376 pp. Suggested Price: $88.95 / £49.99
HypoVereinsbank and University of Giessen, Germany
Textbook
66
Statistical and Probabilistic Methods in Actuarial Science Philip J. Boland
University College Dublin, Ireland
Textbook
Time Series Analysis Henrik Madsen
Technical University Denmark, Lyngby, Denmark
Series: Interdisciplinary Statistics
Chapman & Hall/CRC Texts in Statistical Science Series
Covering many of the diverse methods in applied probability and statistics, this book builds on readers’ existing knowledge of probability and statistics by establishing a solid and thorough understanding of these methods. It also emphasizes the wide variety of practical situations in insurance and actuarial science where these techniques may be used. The applications to general insurance include loss distributions and collective risk models, reserving and experience rating, credibility estimation, and security measures of risk. The book examines generalized linear models, credibility theory, game theory, and simulation techniques and contains numerous worked examples and problems.
Helping readers understand the relationship between linear dynamic systems and linear stochastic processes, Time Series Analysis presents an accessible yet thorough introduction to the methods for modeling linear stochastic systems. It links systems theory with time series theory and explores static and dynamic models to illustrate the differences between model types. The text also examines the significant topics of ARMA and ARIMA processes, the autocovariance function, and the Kalman filter. It provides numerous real-world examples from economics, physics, and engineering, several exercises at the end of most chapters, and a web page with computer-based exercises and a complete collection of slides.
Catalog no. C6951, ISBN: 978-1-58488-695-2 2007, 6-1/8 x 9-1/4, 368 pp. Suggested Price: $83.95 / £39.99
Catalog no. C5967, ISBN: 978-1-4200-5967-0 2008, 6-1/8 x 9-1/4, 400 pp. Suggested Price: $83.95 / £44.99
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Understanding Risk
The Theory and Practice of Financial Risk Management David Murphy
Financial Models and Tools for Managing Lean Manufacturing Sameer Kumar
University of St. Thomas , Minneapolis, Minnesota, USA
David Meade
Rivast Consulting, London, UK
Western Michigan University, Kalamazoo, Michigan, USA
Chapman & Hall/CRC Financial Mathematics Series
Series: Supply Chain Integration Modeling, Optimization and Application, 1
This book explains how to understand financial risk and how the severity and frequency of losses can be controlled. Divided into four parts, it begins by introducing the basics of risk management and the behavior of financial instruments. The next section focuses on regulatory capital standards and models, addressing value-at-risk (VaR) models, portfolio credit risk, tranching, operational risk, and the Basel accords. The author then deals with asset/liability management (ALM) and liquidity management. The last part explores structured finance and a variety of new trading instruments, including inflation-linked products, sophisticated equity basket options, and convertible bonds.
Anticipating the challenges that operational improvement programs can pose to traditional accounting practices, this text equips supply chain and financial managers with proactive solutions. To illustrate the impact of lean on the income statement, the book demonstrates the set-up of a multi-month, Excel™ and Pro-Model™ based manufacturing environment that incorporates sales, forecasts, and production results. Giving managers the knowledge and skill set that will allow them to work with confidence in a changing environment, the book also explains how to authoritatively present challenges and needed adaptations to a company’s top management, as well as to its stakeholders.
Catalog no. C8938, ISBN: 978-1-58488-893-2 2008, 7 x 10, 472 pp., Soft Cover Suggested Price: $79.95 / £44.99
Catalog no. AU9185, ISBN: 978-0-8493-9185-9 2007, 6-1/8 x 9-1/4, 197 pp. Suggested Price: $88.95 / £49.99
Math & Stats for Business & Finance / Accounting & Finance
o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Textbook
Value-at-Risk
Theory and Practice Revised Edition Glyn A. Holton
Contingency Analysis, Boston, Massachusetts, USA
67
Lean Accounting Case Studies
Chapman & Hall/CRC Financial Mathematics Series
Brian H. Maskell
Value-at-risk (VaR) is a measure of market risk that has been widely adopted since the mid-1990s for use on trading floors. The first edition of this text remains the only mathematically rigorous book on VaR. Bringing the material up to date, this revised edition describes how to design, implement, and use scalable production VaR measures on actual trading floors. Accessible to sophisticated financial analysts and financial engineers, it includes all necessary mathematics to comprehend VaR as well as many exercises and online solutions.
Emphasizing the concept that the most successful lean implementations are those that incorporate lean principles throughout an entire organization, this volume features 13 case studies of companies that have implemented lean accounting methods. These companies range from large multinationals to small family firms, spanning diverse industries. Authored by a pioneer in lean accounting, this unique resource examines both the logistical and cultural challenges that these companies resolved. As inspirational as it is instructive, the volume speaks directly to financial officers and managers, answering their legitimate concerns with real-world answers.
Catalog no. C2529, ISBN: 978-1-4200-9252-3 May 2009, 6-1/8 x 9-1/4, 430 pp. Suggested Price: $59.95 / £36.99
Brian Maskell Associates, Inc.
Catalog no. PP8491, ISBN: 978-1-4200-8491-7 June 2009, 6-1/8 x 9-1/4, 300 pp. Suggested Price: $54.95 / £33.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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Accounting & Finance / Administration & Service
The Lean Accounting Handbook Gloria McVay
Winona State University, Minnesota, USA
Frances Kennedy
Practical Lean Accounting
A Proven System for Measuring and Managing the Lean Enterprise Brian Maskell
Clemson University, South Carolina, USA
Brian Maskell Associates, Inc., Cherry Hill, New Jersey, USA
Rosemary Fullerton
Bruce Baggaley
Despite the obvious need for transparency, a company’s lean results can continue to hide behind the mask of traditional accounting and dilute the benefits of a lean implementation. When an organization opts to go lean, its accountants must be empowered with lean tools in service of the lean mission. This step-by-step workbook demonstrates how to develop information and financial reports that serve the needs of lean-minded businesses. It includes checklists, guidelines, exercises, case studies, and company stories. It demonstrates alternative methods of reporting, offers special sections on healthcare and service industries, and includes a stepby-step guide for transitioning to lean accounting methods.
With a value stream approach at its core, Practical Lean Accounting demonstrates how to transform a traditional accounting system to support a company’s lean initiative. The author defines the principles of lean accounting and demonstrates ways to identify and eliminate wasteful transactions. He covers cell performance measurement, use of the box score, operational and financial planning, cost targeting, lean accounting diagnostics, and value stream mapping. An included CD provides needed forms and charts. Designed as a hands-on manual for financial officers that will continue to serve as a resource following conversion, the book can also be used to win over a skeptical finance department.
Catalog no. PP8580, ISBN: 978-1-4200-8858-8 July 2009, 8-1/2 x 11, 175 pp., Soft Cover Suggested Price: $44.95 / £27.99
Catalog no. PP7243, ISBN: 978-1-56327-243-1 2004, 7 x 10, 384 pp., Soft Cover Suggested Price: $52.95 / £29.99
Making the Numbers Count
5S for the Office
Utah State University, Logan, USA
68 The Accountant as Change
Agent on the World-Class Team, Second Edition Brian H. Maskell
Darrien, Connecticut, USA
Organizing the Workplace to Eliminate Waste Thomas A. Fabrizio Portland, Oregon, USA
Brian Maskell Associates, Inc., Cherry Hill, New Jersey, USA
Don Tapping
An extremely accessible delineation of the changes required for accounting, control, and measurement methods in lean organizations, this book challenges readers to take a fresh look at their accounting systems. It clarifies methods for innovative, proactive management accounting and presents techniques for simplifying accounting systems so that they serve production, marketing, and engineering sectors with equal efficiency. Updated to include current principles, practices, and tools of lean accounting, the second edition uses the same polemical style that made the first edition so popular. It covers ABC, VAM, performance measurement, concurrent engineering, target costing, value engineering, and life cycle costing.
Fabrizio and Tapping bring the concepts of Hiroyuki Hirano’s 5S System—originally designed for the shop floor—into the office. The activities at the heart of this process include organizing, ordering, cleaning, standardizing, and their sustainment. More than a book about the office; this critically acclaimed work elaborates a total facility-wide process for implementing and sustaining improvements. It can be used for training or as an implementation manual Throughout, the authors demonstrate the importance of senior management’s participation. An accompanying CD contains computer-usable blank versions of forms and worksheets that appear in the book.
Catalog no. PP0607, ISBN: 978-1-4200-9060-4 May 2009, 6 x 9, 192 pp. Suggested Price: $39.95 / £24.99
Catalog no. PP7318, ISBN: 978-1-56327-318-6 2007, 8-1/2 x 11, 192 pp., Soft Cover Suggested Price: $46.95 / £25.99
MCS Media, Chelsea, Michigan, USA
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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Value Stream Mapping for Administrative and Office Processes Beau Keyte and Drew Locher
Change Movement Associates, Mt. Laurel, New Jersey, USA
Far From the Factory Lean for the Information Economy Linus Larsson and George Gonzalez-Rivas
PA Consulting Group, Stockholm, Sweden
Winner of the 2005 Shingo Prize for Excellence in Manufacturing Research, Beau Keyte and Drew Locher’s The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes offers a step-by-step approach to applying lean initiatives to the administrative and office environment. Written for leaders looking to improve production support activities within their order-to-cash value stream, this volume provides a valuable tool for applying value stream mapping (VSM) to non-production areas. It helps identify office wastes, establish performance metrics, and speed up administrative workflow, so as to improve office efficiency.
Defining knowledge in terms of the creation and consumption of waste, this resource provides an in-depth understanding of what practicing lean means for the information economy. While information accelerants mask waste, business intelligence allows for invisible information flows to become visible in the work stream. Thus, the invisible office can tackle waste, create pull, enable continuous flow, and monitor information in real time. The text demonstrates how to achieve these objectives, providing a knowledge worker tool box that can be applied to real-world business situations. The authors also explain how to interpret and respond to demands for knowledge.
Catalog no. PP7301, ISBN: 978-1-56327-301-8 2005, 8-1/2 x 11, 160 pp., Soft Cover Suggested Price: $46.95 / £25.99
Catalog no. PP9456, ISBN: 978-1-4200-9456-5 July 2009, 8-1/2 x 11, 175 pp., Soft Cover Suggested Price: $44.95 / £27.99
Creating the Ultimate Lean Office
Flow in the Office
A Zero-Waste Environment with Process Automation Raymond S. Louis
Administration & Service
The Complete Lean Enterprise
69
Implementing and Sustaining Lean Improvements
Replenishment Technology Group, Gilbert, Arizona, USA
Carlos Venegas
All businesses are dependent on cost-incurring office and administrative processes. In Creating the Ultimate Lean Office, Raymond Louis takes the definition of waste a step further than lean manufacturing does. Louis defines any office activity, even if it adds value, as wasteful if it is manually performed when it can be costeffectively automated. He calls the technique to eliminate manually performed activities administration automation. It encourages the design of automated processes to meet the needs of their environments. This book, in the hands of an improvement team applying due diligence, will create a lean office that can compete with the best organizations in the world.
For years, lean initiatives have generated staggering improvements on the shop floor. And now many business leaders want these lean benefits incorporated into non-traditional environments. This book demonstrates how to efficiently translate and transition lean manufacturing principles into any office. In this work, Carlos Venegas confirms that the competitive advantage will go to those who manage information most effectively and efficiently. It is not enough to be a lean manufacturer—an organization needs to be a lean business. The author translates the language of Lean Manufacturing into the language of Lean Office Flow, bringing bits, bytes, and conversations into the concrete world of process improvement.
Catalog no. PP7371, ISBN: 978-1-56327-371-1 2008, 8-1/2 x 11, 160 pp., Soft Cover Suggested Price: $46.95 / £25.99
Catalog no. PP7361, ISBN: 978-1-56327-361-2 2008, 7 x 10, 144 pp., Soft Cover Suggested Price: $35.00 / £18.99
StrausForest Media, Seattle, Washington, USA
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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Freedom from Command and Control Administration & Service
Rethinking Management for Lean Service John Seddon
Vanguard Consulting, UK
Proving that top-down decision making within service-oriented businesses leads to managers who are detached from employees and daily operations, John Seddon demonstrates that decision-making based on purpose-related measures, such as putting customers first and improving services, can help managers reconnect with operations, see waste, and exploit opportunities for improvement. Through case material, this Toyota Production System adherent illustrates how systems thinking leads to improved service, revenues, and staff morale. He also posits that the service industry fundamentally differs from manufacturing, and shows how Toyota production principles can be transformed for application in that arena. Catalog no. PP7327, ISBN: 978-1-56327-327-8 2006, 6 x 9, 256 pp. Suggested Price: $46.95 / £25.99
Lean Administration 70
Case Studies in Leadership and Improvement
Lean Six Sigma for the Office James William Martin
Six Sigma Integration, Inc., Rehoboth, Massachusetts, USA
Historically, the integration of manufacturing methodologies into the office environment has proven problematic. As a solution, Six Sigma guru James Martin presents proven modifications that can be properly deployed in offices, particularly those offices involved with global operations. Making use of kaizen and Six Sigma concepts, along with lean manufacturing principles, Lean Six Sigma for the Office instructs managers on how they can improve operational efficiency and increase customer satisfaction. Utilizing summarizing tables and operational roadmaps, he demonstrates how simple and standardized processes can be adopted to improve efficiency and eliminate costly mistakes. Catalog no. AU6879, ISBN: 978-1-4200-6879-5 January 2009, 6-1/8 x 9-1/4, 348 pp. Suggested Price: $49.95 / £27.99
Lean Six Sigma in Service Applications and Case Studies
Edited by
Edited by
AME-Association for Manufacturing Excellence
Sandra L. Furterer
Arlington Heights, Illinois, USA
East Carolina University, Greenville, North Carolina, USA
Responding to the growing interest in applying lean to nonmanufacturing operations, this first volume of the Enterprise Excellence Series covers the implementation of lean to administrative and office applications. Drawing on case studies from AME’s Target Magazine, it provides a practical, in-depth description of lean office implementations, most of which have not been described in other publications. Offering real-world lean office information, the case studies included are categorized into three areas: Leadership, Organization and Training; Improving Processes; and Lean in Healthcare, making it easy for readers to track down the type of information they need.
Based on case studies, this book demonstrates real-world applications of Six Sigma, especially in service or non-traditional industries and processes. In a clean, clear style that is not overly technical, the author describes the Six Sigma DMAIC of DMADV problem solving approach and how it can be applied to service and transaction related processes. The case studies illustrate the application of Lean Six Sigma tools to a wide variety of processes and problems including, but not limited to financial process improvement, business purchasing procedures, designing a recruiting process, developing an infrastructure for operational excellence, and improving educational program processes.
Catalog no. PP7366, ISBN: 978-1-56327-366-7 2007, 6 x 9, 144 pp., Soft Cover Suggested Price: $20.00 / £10.99
Catalog no. 78887, ISBN: 978-1-4200-7888-6 May 2009, 6-1/8 x 9-1/4, 536 pp. Suggested Price: $79.95 / £48.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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An Excel-Based Solution, CD-ROM Karen Martin
Karen Martin & Associates, San Diego, California, USA
Mike Osterling
Using Hoshin Kanri to Improve the Value Stream Elizabeth A. Cudney
Osterling Consulting, La Mesa, California, USA
Missouri University of Science and Technology, Rolla, USA
Metrics-Based Process Mapping (MBPM) is a process-design methodology that combines the cross-functional aspects of traditional swim-lane process maps with the key time and quality metrics incorporated within value stream maps. Especially effective for analyzing and designing office, service, and technical processes, this CD contains an Excel-based tool to electronically archive and distribute current and future state MBPMs that have been created manually in a cross-functional team setting. The tool includes a custom toolbar to ease the mapping process and an auto-calculation feature that compares current and future state process performance metrics.
While value stream mapping is now accepted as a tool for identifying waste, future state mapping presents greater challenges. Achieving the full implementation pictured in an enhanced future state map is far more complex than its development. Hoshin Kanri can help. This method encourages employees to incorporate performance metrics to reach the root cause of problems before searching for solutions and teaches them how to promote the achievement of sustainable implementation. Though developed in Japan, this technique is based on Deming’s classic PDCA (Plan-Do-Check-Act) improvement cycle. A number of Japanese Deming Prize winners credit Hoshin Kanri as being key to their business success.
Catalog no. PP7380, ISBN: 978-1-56327-380-3 January 2009, 4 pp., CD-ROM Suggested Price: $149.95 / £83.00
Catalog no. PP8423, ISBN: 978-1-4200-8423-8 March 2009, 8-1/2 x 11, 136 pp., Soft Cover Suggested Price: $49.95 / £30.99
Administration & Service / Management
Metrics-Based Process Mapping
Value Stream Management for the Lean Office Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas Don Tapping
MCS Media, Chelsea, Michigan, USA
Tom Shuker
Andy & Me
71
Crisis and Transformation on the Lean Journey Pascal Dennis
Lean Productivity Network
Lean Concepts, LLC, Grand Rapids, Michigan, USA
Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case study to illustrate the effectiveness of the value stream storyboard. This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book is a CD containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets. Catalog no. PP7246, ISBN: 978-1-56327-246-2 2003, 8-1/2 x 11, 176 pp., Soft Cover Suggested Price: $46.95 / £25.99
Based on the author’s personal experience with Toyota’s master teachers and with companies in the midst of great change, Andy & Me is a business novel set in a failing New Jersey auto plant focusing on the tribulations of Tom Pappas, the plant manager. In a cool, readable style, Andy & Me follows Tom’s relationship with Andy Saito, a reclusive Toyota guru whom Tom persuades to help save his plant through the teaching of the legendary Toyota Production System (TPS). On this journey, the reader learns that TPS is more than just a collection of tools; it entails a new way of thinking and behaving. Catalog no. PP7298, ISBN: 978-1-56327-298-1 2005, 5 1/4 x 8, 192 pp., Soft Cover Suggested Price: $23.95 / £13.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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Creating a Lean Culture
Systems Strategy for Lean IT
Tools to Sustain Lean Conversions
Jean Cunningham
David Mann
Duane Jones
Winner of a 2006 Shingo Prize for Excellence in Manufacturing Research, Creating a Lean Culture helps lean leaders succeed in their personal batch-to-lean transformation. It provides a practical guide for implementing the missing links needed to sustain a lean implementation. The author, a renowned authority in this area, provides critical guidance on developing and using the key elements of a lean management system, including leader standard work, visual controls, daily accountability processes, maintaining a process focus, managing key HR issues, and much more. In addition, a questionnaire is included to help assess current management practices and monitor progress.
To enhance and sustain its lean journey, a company must implement information systems that fully support and enhance the lean initiative. In this book, Jean Cunningham and Duane Jones introduce a case study of an actual lean implementation involving an IT system of a mid-size manufacturer, highlighting the IT issues faced during lean transformation. The book suggests changes that will be required in an information system to make it a partner with, rather than a barrier to, a company becoming a lean manufacturer and ultimately a lean enterprise. It showcases opportunities that will arise for the information systems team to eliminate waste and apply lean principles in its own operations.
Catalog no. PP7322, ISBN: 978-1-56327-322-3 2005, 7 x 10, 224 pp., Soft Cover Suggested Price: $36.95 / £20.99
Catalog no. PP7353, ISBN: 978-1-56327-353-7 2007, 6 x 9, 192 pp. Suggested Price: $33.95 / £18.99
A Culture of Rapid Improvement
Green Manufacturing
Grand Rapids, Michigan, USA
Management 72
Easier, Simpler, Faster
Creating and Sustaining an Engaged Workforce Raymond C. Floyd
Suncor, Calgary, Alberta, Canada
Filled with lessons garnered from practical examples, this text is based on Ray Floyd’s 40 years of industrial management experience, including his more than 20 years at Exxon Mobil. He is the winner of a Shingo Prize and also holds the unique distinction of having led businesses from two different industries that were both recognized by IndustryWeek as being among the Best Plants in America. The work identifies and demonstrates the application of the management tasks required to inspire and develop a culture of improvement that actively involves all stakeholders. If you approach the task of improvement with full participation, improvement is not just possible, but inevitable. Catalog no. PP7378, ISBN: 978-1-56327-378-0 2008, 6 x 9, 328 pp. Suggested Price: $39.95 / £22.99
Jean Cunningham Consulting, Arlington Heights, Illinois, USA Lantech, Louisville, Kentucky, USA
Case Studies in Lean and Sustainability Association for Manufacturing Excellence Arlington Heights, Illinois, USA
No manufacturer can afford to ignore the pressing environmental issues of today. To do so puts both their profit line and their legacy at risk. As part of the Enterprise Excellence Series, this book brings together articles and case studies covering environmental, and energy issues that were previously published in the Association of Manufacturing Excellence’s Target Magazine. It covers both areas of moral responsibility, and legal and economic considerations. Chapters are organized in three areas: Protecting the Environment, Using Energy Wisely, and EPA Case Studies, making it easy to track down the information desired. Catalog no. PP7389, ISBN: 978-1-56327-389-6 2008, 6 x 9, 144 pp., Soft Cover Suggested Price: $20.00 / £10.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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Management Principles for Enduring Growth
Howard S. Gitlow
Satoshi Hino
University of Miami, Coral Gables, Florida, USA
Hiroshima University, Japan
Authored by Dr. Howard Gitlow, one of the most respected Six Sigma Master Black Belts, this well-organized volume demonstrates the implementation of quality improvements into the all areas of the workplace from the shop floor through a company’s executive offices. Illustrating his points with a number of case studies, the book provides a compelling argument as to why Six Sigma should be the preferred approach. It also explains how to build an organization that both encourages and values the input of quality teams, and details the steps they must take to implement and maintain lean initiatives.
Winner of the 2007 Shingo Prize for Excellence in Manufacturing Research, this book examines the fundamental thinking and management structures that underlie the creation of the famed Toyota Production System. Satoshi Hino presents a fresh and detailed analysis of Toyota’s essential management system, where the goal is not simply to mimic Toyota’s formula, but to learn from it and, in doing so, surpass it.
Management
A Guide to Lean Six Sigma Management Skills
Inside the Mind of Toyota
Catalog no. PP7300, ISBN: 978-1-56327-300-1 2006, 6 x 9, 352 pp. Suggested Price: $52.95 / £29.99
Catalog no. AU416X, ISBN: 978-1-4200-8416-0 January 2009, 6-1/8 x 9-1/4, 248 pp. Suggested Price: $44.95 / £24.99
The Kaizen Event Planner Hoshin Kanri for the Lean Enterprise Developing Competitive Capabilities and Managing Profit Thomas L. Jackson
Rona Consulting, Mercer Island, Washington, USA
Winner of the 2007 Shingo Prize for Excellence in Manufacturing Research, this book facilitates an understanding of Hoshin Kanri as a grand design implemented through a system of team agreements. It defines an improved X-matrix that incorporates a scorecard for identifying improvement opportunities and converting them into bottom line results in terms that financial managers can support. Going beyond theory, it demonstrates the mechanics of Hoshin Kanri to accelerate brand equity while initiating lean manufacturing and Six Sigma improvements. Accompanying the text is a CD containing forms, meeting agendas, and examples of X-matrices that are applicable to marketing, design engineering, and manufacturing. Catalog no. PP7342, ISBN: 978-1-56327-342-1 2007, 8-1/2 x 11, 224 pp., Soft Cover Suggested Price: $52.95 / £29.99
Achieving Rapid Improvement in Office, Service, and Technical Environments 73
Karen Martin
Karen Martin & Associates, San Diego, California, USA
Mike Osterling
Osterling Consultants, La Mesa, California, USA
This how-to guide takes readers through the ins and outs of planning and executing Kaizen Events in non-manufacturing settings and conducting post-event follow-up to sustain the changes made. The authors provide methods and tools to help build a motivated workforce and lay a foundation for continuous improvement. Readers will learn how to effectively scope the activity, engage the right people, and facilitate events with measureable results. An accompanying CD provides access to a number of Excel-based tools. Catalog no. PP7351, ISBN: 978-1-56327-351-3 2008, 8-1/2 x 11, 240 pp., Soft Cover Suggested Price: $52.95 / £29.99
Also available in Spanish Catalog no. PP3759, ISBN: 978-1-4200-8375-0 2008, CD-ROM Suggested Price: $24.95 / £13.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list
Sustaining Lean Leading the Lean Enterprise Transformation George Koenigsaeker
Simpler Consulting, Inc., Ottumwa, Iowa, USA
Management
At The Danaher Corporation, George Koenigsaecker led the lean transformations of both the automotive and tool groups. He also led The Hon Company’s successful lean conversion, which doubled productivity and tripled revenues, leading Industry Week to recognize Hon on their list of the World’s 100 Best Managed Firms. Written to help executives in determining right from wrong during a lean initiative, this enjoyable and accessible book shows that lean is more about an approach than it is about tools. Koenigsaecker presents the successful strategies and case histories of several key American leaders who have been instrumental in bringing lean to the forefront of various industries. Catalog no. PP7382, ISBN: 978-1-56327-382-7 May 2009, 6 x 9, 128 pp. Suggested Price: $39.95 / £24.99
Case Studies in Transforming Culture Edited by
AME-Association for Manufacturing Excellence Arlington Heights, Illinois, USA
Maybe the greatest challenge facing those implementing lean is how to sustain momentum. While implementation tools are critical, the most essential tool that managers require is confidence. One way to gain that confidence is to experience the stories of others who have survived the same challenges. This volume, the third compilation of articles published in AME’s well-regarded Target magazine, answers that need. While a few of the articles broadly discuss transformation, the vast majority present highly illuminating and often inspirational case studies that show how well-known companies have successfully transformed their culture into ones where prosperity thrives. Catalog no. PP3791, ISBN: 978-1-4200-8379-8 January 2009, 6 x 9, 144 pp., Soft Cover Suggested Price: $20.00 / £10.99
Mapping the Total Value Stream
A Comprehensive Guide for Production and Transactional 74 Processes Mark A. Nash
Argent Global Services, Oklahoma City, USA
Sheila R. Poling
Toyota Production System Beyond Large-Scale Production
Pinnacle Partners, Inc., Oak Ridge, Tennessee, USA
Taiichi Ohno
While other books focus on either production process Value Stream Mapping or transactional process mapping, this work meets the needs of manufacturers and service sector organizations by detailing both. It teaches readers what techniques are commonly applicable, and also explains areas of difference, so that mappers will be able to adapt to whatever situations arise. Extending the lessons originally put forward in Value Stream Management for the Lean Office, this work goes beyond theory. Among other practical considerations, it expands the concept of availability, discussing employees and equipment availability in transactional processes.
In this classic text, Taiichi Ohno—inventor of the Toyota Production System and lean manufacturing—shares the genius that sets him apart as one of the most disciplined and creative thinkers of our time. Combining his candid insights with a rigorous analysis of Toyota’s attempts at lean production, Ohno’s book explains how lean principles can improve any production-oriented endeavor. A historical and philosophical description of just-in-time and lean manufacturing, this work is a must-read for all students of human progress. On a more practical level, it continues to provide inspiration and instruction for those seeking to improve efficiency through the relentless elimination of waste.
Catalog no. PP7359, ISBN: 978-1-56327-359-9 2008, 8-1/2 x 11, 296 pp., Soft Cover Suggested Price: $44.95 / £24.99
Toyota Motor Company, Toyota City, Japan
Catalog no. PP9914, ISBN: 978-0-915299-14-0 1988, 6 x 9, 176 pp. Suggested Price: $46.95 / £25.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Maximizing Profits through the Integration of Lean, Six Sigma, and the Theory of Constraints Bob Sproull
Using Lean for Faster Six Sigma Results A Synchronized Approach Mark A. Nash
Argent Global Services, Oklahoma City, USA
Sheila R. Poling and Sophronia Ward
Kennesaw, Georgia, USA
Pinnacle Partners, Inc., Oak Ridge, Tennessee, USA
This text uniquely integrates lean concepts, Six Sigma, and the Theory of Constraints into a combined business strategy aptly named The Ultimate Improvement Cycle (UIC). Unlike other systems, the UIC is all about economizing resources by focusing improvement efforts on those key leverage points that will prove most optimal, rather than diluting one’s efforts with an expensive across-the-board-approach to improvement. The UIC is derived from Bo Sproull’s years of executive experience with the Toyota Production System and consulting work with several high-profile companies. He provides you with the guidance and insight to apply the right tools at the right time to achieve maximum results.
Amidst the plethora of resources on merging lean and Six Sigma initiatives, this book details a logical alternative—a no-nonsense strategy for maintaining the best of both initiatives without diluting either. The authors lay out the differences between lean and Six Sigma, define the distinct power and focus of each, and detail why and how to use them together in a synchronized and complementary way. This practical easy read shows how to choose the right projects, approach, people, and toolset to achieve bottomline results faster. Readers will benefit from the authors’ years of experience implementing lean with Six Sigma, through detailed case studies from both manufacturing and service companies.
Catalog no. PP9034, ISBN: 978-1-4200-9034-5 March 2009, 6 x 9, 248 pp. Suggested Price: $59.95 / £36.99
Catalog no. PP7343, ISBN: 978-1-56327-343-8 2007, 6 x 9, 192 pp. Suggested Price: $41.95 / £22.99
Management
The Ultimate Improvement Cycle
Understanding A3 Thinking
A Critical Component of Toyota’s PDCA Management System Durward K. Sobek II
University of Montana, Bozemont, USA
Art Smalley
Art of Lean, Huntington Beach, California, USA
The A3 report has proven to be a key tool in Toyota’s successful move toward organizational efficiency. The power of the A3 report, however, derives not from the report itself, but rather from the development of the dynamic culture required for the implementation of an A3 system. In Understanding A3 Thinking, the authors highlight the deep learning and professional development that occurs in the A3 process. They show that the report is an especially effective tool when implemented in conjunction with a PDCAbased management philosophy. The book includes some very practical advice on how to write and review A3 reports. Catalog no. PP7360, ISBN: 978-1-56327-360-5 2008, 6 x 9, 184 pp. Suggested Price: $39.95 / £22.99
Lean Connections
75
Making Information Flow Efficiently and Effectively Chris Harris and Rick Harris
Harris Lean Systems, Murrells Inlet, South Carolina, USA
Because efficient production is based on timely replenishment, dependable information flow is an absolute prerequisite to the successful implementation of lean production principles. Offering a step-by-step approach, this management resource shows how to make certain that everyone gets the information that they need when they need it. The book starts by detailing ways to develop effective two-way information flow from the end customer through materials control to the production floor. Next, it explains how to improve information flow on the production floor, and goes on to demonstrate practices that will facilitate the flow of information right through the extended value stream. Catalog no. PP7374, ISBN: 978-1-56327-374-2 2008, 8-1/2 x 11, 168 pp., Soft Cover Suggested Price: $44.95 / £24.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list Creating a Lean R&D System Beyond Lean
Elements of a Successful Implementation Rupy (Rapinder) Sawhney
University of Tennessee, Knoxville, USA
Product Development
Series: Industrial Innovation
Continuous improvement methods, such as lean, help to minimize waste and enhance quality, but their success is dependent upon an indepth understanding and successful implementation of the method. Drawing on the author’s experience in the field, this book explores a system view that embraces all aspects of the organization. It discusses the importance of planning for lean using a multifactor approach that considers technical, people, environmental, accounting, quality, reliability, and variation aspects. The text identifies key issues that cause lean initiatives to fail and provides alternative approaches to avoid these issues. The value stream mapping tool is modified to introduce variation. Catalog no. 50982, ISBN: 978-1-4200-5098-1 June 2009, 6-1/8 x 9-1/4, 232 pp. Suggested Price: $89.95 / £54.99
Lean Principles and Approaches for Pharmaceutical and Research-Based Organizations Terence M. Barnhart
Pfizer Global Research and Development
Using the example of Pfizer’s, Terence Barnhart demonstrates that lean implementation is not strictly for manufacturing, that it can be just as effectively implemented in an R&D organization, providing that the differences that each culture requires is understood. The author demonstrates why the lean approach is appropriate for R&D. He explains why he believes that success is contingent on merging lean principles with the cultural virtues inherent in R&D, and shows how R&D organizations should employ a middle-out systemic approach that immediately engages all the stakeholders involved. Catalog no. K10063, ISBN: 978-1-4398-0078-2 July 2009, 6 x 9, 200 pp. Suggested Price: $49.95 / £30.99
Combination Products
Regulatory Challenges and Successful Product 76 Development Smita Gopalaswamy
Advanced Solutions Consultants, Inc., Parkland, Florida, USA
Venky Gopalaswamy
Johson & Johnson, New York, USA
The field of combination product development is so new that very few publications, including FDA documents, are available. This text reviews the process from start to finish, complete with relevant definitions, and then shows how to establish a design and development plan. It provides an overview of FDA and other regulatory expectations and covers resource requirements, manufacturing, pitfalls, post-launch compliance requirements, and agency audits and challenges. The book presents practical guidelines on how to develop combination products successfully and how to implement them into the market successfully and in a timely manner. Catalog no. 64460, ISBN: 978-1-4200-6446-9 2008, 6-1/8 x 9-1/4, 264 pp. Suggested Price: $139.95 / £77.99
Innovative Lean Development Timothy H. Schipper and Mark D. Swets
Internal Lean Consultant, Steelcase, Inc., Grand Rapids, Michigan, USA
Authored by two experts in lean, this manual shows how the lean approach can be very effective with those businesses that are innovation-based in terms of product development. This text acts as a template for starting and maintaining the lean process. To this end, the authors focus on the six key areas necessary for dramatic development: innovation, rapid prototyping, knowledge capture, learning cycles, process stabilization, and lean management standards. With explanations and examples, the book shows how to establish, promote, and maintain these principles in an organization in a way that allows creative thinking and practice to converge. Catalog no. PP2987, ISBN: 978-1-4200-9298-1 May 2009, 7 x 10, 180 pp., Soft Cover Suggested Price: $39.95 / £24.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Integrating People, Process, and Technology James M. Morgan
Troy Design & Manufacturing – Livonia, Michigan, USA
5 Pillars of the Visual Workplace
Jeffrey K. Liker
Hiroyuki Hirano
In The Toyota Product Development System: Integrating People, Process, and Technology, James Morgan and Jeffrey Liker compare and contrast the world-class product development process of Toyota with that of a U.S. competitor. They use extensive examples from both of the competitors to demonstrate value stream mapping as an extraordinarily powerful tool for continuous improvement. Through examples and case studies, this book illustrates specific techniques and proven practices for dealing with challenges associated with product development, such as synchronizing multiple disciplines, multiple function workload leveling, compound process variation, effective technology integration, and knowledge management.
Revered for his pioneering no nonsense approaches, Hiroyuki Hirano introduces his 5S System: Sort, Set In Order, Shine, Standardize, and Sustain. These steps are designed to improve efficiency, strengthen maintenance, and provide continuous improvement in all facets of a company’s operations. Filled with case studies and training materials, including more than 40 5S user forms, this guide is for organizations seeking to move forward through the realization of efficiency. Though simple sounding, the system will prove of great use in teaching a company to mobilize toward positive change. If they cannot implement 5S, there is little hope of integrating largescale changes such as JIT or re-engineering.
Catalog no. PP7282, ISBN: 978-1-56327-282-0 2006, 6 x 9, 400 pp. Suggested Price: $41.95 / £22.99
Catalog no. PP7047, ISBN: 978-1-56327-047-5 1995, 8-1/2 x 11, 384 pp. Suggested Price: $93.95 / £51.99
Value Stream Mapping for Lean Development
The Basics of FMEA
University of Michigan, Ann Arbor, USA
A How-To Guide for Streamlining Time to Market Drew A. Locher
Change Movement Associates, Mt. Laurel, New Jersey, USA
JIT Management Laboratory Co., Tokyo, Japan
Product Development / Tools & Methods
The Toyota Product Development System
77
2nd Edition
Robin McDermott, Raymond J. Mikulak, and Michael Beauregard
Resource Engineering, Tolland, Connecticut, USA
Customers and markets identify needs and companies design products and services to fill those needs. While this relationship may seem straightforward, the development process can often be a root cause for customer dissatisfaction and can lead to substantial waste throughout an enterprise that can be felt for years. Such waste can be avoided by consciously applying lean thinking and detailed mapping to the development process. In Value Stream Mapping for Lean Development, Drew Locher provides an accessible, enjoyable, how-to guide to value stream mapping that highlights its tremendous impact on product development and accompanying processes.
Fully updated with enhanced methods to reflect the latest ISO 9000 and ISO/TS 16949 standards, The Basics of FMEA, 2nd Edition systematically assists developers and engineers in achieving quality and cost efficiency. It fully defines Failure Mode and Effect Analysis and provides a definitive 10-step method for its implementation illustrated by an extended case study. The book demonstrates how to involve all stakeholders in the process so as to identify and preemptively eliminate those product deficiencies that originate in production. With a long track record of success in the military and the automotive industry, FMEA is now being applied to production concerns across a variety of industries.
Catalog no. PP7372, ISBN: 978-1-56327-372-8 2008, 144 pp., Soft Cover Suggested Price: $44.95 / £24.99
Catalog no. PP7377, ISBN: 978-1-56327-377-3 January 2009, 6 x 9, 90 pp., Soft Cover Suggested Price: $15.00 / £7.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list
Creating Mixed Model Value Streams Practical Lean Techniques for Building to Demand Kevin J. Duggan
Lean for the Process Industries Dealing With Complexity Edited by
Tools & Methods
Duggan Associates, North Kingstown, Rhode Island, USA
Peter L. King
When faced with complex or unique situations, companies often retreat from lean principles to fall back on previous practices. In this primer, Kevin Duggan describes the lean techniques that can be used when faced with difficult situations such as high product mix, scheduling problems, and unstable customer demand. The author illustrates a step-by-step approach with a case study based on actual experience. He goes beyond basic value stream mapping to show how to create future states in the real manufacturing world of multiple products, varying cycle times, and changing demand. An attached CD provides spreadsheets to help divide products into families and calculate resource needs.
Most available material on lean methods describes applications only in the assembly industries: automotive, machinery, computers, appliances, and the like. This book describes the application of lean manufacturing concepts to the process industries: sheet goods, fibers, architectural and automotive paints, food, beverage, plastics, synthetic rubber, batch chemicals, fertilizers, and pharmaceuticals. The book begins by describing characteristics which differentiate the process industries from assembly manufacturing, particularly those which influence how lean must be applied for greatest benefit. Factors affecting dynamic flow behavior through each of the two are described as well as a hypothetical process industry example that is used throughout the book to illustrate application of specific lean tools.
Catalog no. PP7280, ISBN: 978-1-56327-280-6 2003, 8-1/2 x 11, 224 pp., Soft Cover Suggested Price: $57.95 / £31.99
Lean Dynamics LLC, Newark, Delaware, USA
Catalog no. PP7851, ISBN: 978-1-4200-7851-0 June 2009, 6 x 9, 280 pp. Suggested Price: $49.95 / £30.99
Custom Kanban
78 Designing the System to
Meet the Needs of Your Environment Raymond S. Louis
Green Intentions
Creating a Green Value Stream to Compete and Win
Replenishment Technology Group, Gilbert, Arizona, USA
Brett Wills
Raymond Louis demonstrates how to develop and implement a successful kanban system by selecting appropriate Kanban techniques based on the environmental factors and needs of specific organizations. The book fully explains each technique, including a description of the environment and type of company it is intended to serve. The author explains more than 20 design options and associated replenishment techniques, so that most every reader will be able to custom develop his or her own Kanban system. This is the only text that thoroughly deals with both the design and implementation of a complete kanban system.
Based on the highly successful lean philosophy and framework, going green can be applied to any organization in any industry. As with any lean initiative, it is all about eliminating waste and making the best use of processes and resources. Green Stream Mapping shows readers how. It begins by defining the seven green wastes and provides step-by-step method for elimitating them in any organization. The book employs the value stream mapping approach, modified for green-stream mapping. The author includes methods for calculating the bottom-line savings that can result from eliminating environmental wastes through a systematic approach. He provides real-life examples of implementation and results.
Catalog no. PP7345, ISBN: 978-1-56327-345-2 2007, 6 x 9, 256 pp. Suggested Price: $46.95 / £25.99
Green Enterprise Movement, Toronto, Ontario
Catalog no. PP9617, ISBN: 978-1-4200-8961-5 June 2009, 7 x 10, 150 pp., Soft Cover Suggested Price: $39.95 / £24.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m The Complete Guide to Just-in-Time Manufacturing, Second Edition (Six-Volume Set) Hiroyuki Hirano
JIT Management Laboratory Co., Tokyo, Japan
Known as the JIT Bible in Japan and authored by a top international consultant with vast experience throughout Asia and the West, this authoritative text is the most comprehensive and detailed manual of its kind for setting up a Just-in-Time manufacturing program from start to finish. This six-volume presentation is filled with practical examples in support of lean implementation and quality maintenance, including more than 200 illustrations, checklists, charts, diagrams, and sample JIT management forms. Encyclopedic in scope, it provides unparalled information on every aspect of JIT, the waste-eliminating, market-oriented production system that is crucial in today’s fast-changing global marketplace.
Order all six volumes and save! Catalog no. PP9013, ISBN: 978-1-4200-9013-0 March 2009, 8-1/2 x 11, 999 pp. Suggested Price: $199.95 / £121.00
Volume 1—The Just-In-Time Production System Catalog no. PP9016, ISBN: 978-1-4200-9016-1 February 2009, 8-1/2 x 11, 154 pp., Soft Cover Suggested Price: $39.95 / £24.99
Volume 2—Waste and the 5S’s Catalog no. PP9024, ISBN: 978-1-4200-9024-6 February 2009, 8-1/2 x 11, 184 pp., Soft Cover Suggested Price: $39.95 / £24.99
Volume 3—Flow Manufacturing— Multi-Process Operations and Kanban Catalog no. PP9026, ISBN: 978-1-4200-9026-0 February 2009, 8-1/2 x 11, 212 pp., Soft Cover Suggested Price: $39.95 / £24.99
Volume 4—Leveling—Changeover and Quality Assurance Catalog no. PP9028, ISBN: 978-1-4200-9028-4 February 2009, 8-1/2 x 11, 160 pp., Soft Cover Suggested Price: $39.95 / £24.99
Volume 5—Standardized Operations -- Jidoka and Maintenance/Safety Catalog no. PP9030, ISBN: 978-1-4200-9030-7 February 2009, 8-1/2 x 11, 96 pp., Soft Cover Suggested Price: $39.95 / £24.99
Volume 6—JIT Implementation Forms and Charts Catalog no. PP9032, ISBN: 978-1-4200-9032-1 February 2009, 8-1/2 x 11, 144 pp., Soft Cover Suggested Price: $39.95 / £24.99
Lean Production Simplified
A Plain-Language Guide to the World’s Most Powerful Production System, Second Edition Pascal Dennis
Lean Productivity Network, Toronto, Ontario, Canada
A 2006 Shingo Prize Winner for Excellence in Manufacturing Research, this book delivers an insider’s view of lean manufacturing. It provides a comprehensive view of Toyota’s lean manufacturing system, looks at the origins and underlying principles of lean, discusses practical problem solving for lean production, and details activities that support involvement, including Kaizen circles and suggestion systems. This new edition is updated with expanded information on the Lean Improvement Process; Production Physics and Little’s Law; Value Stream Thinking; the Hoshin Planning and Execution Tree diagram, and Problem Solving by way of the Five Whys method.
Tools & Methods
JIT Implementation Manual
Catalog no. PP7356, ISBN: 978-1-56327-356-8 2007, 7 x 10, 192 pp., Soft Cover Suggested Price: $36.95 / £20.99
Lean Tools and Techniques for Customer Satisfaction and Competitive Advantage
79
Sam Tomas
Cox Communications, Scottsdale, Arizona, USA Series: Resource Management
Lean techniques have proven especially effective when they target customer satisfaction in terms of cost, quality, and delivery. This book presents lean tools that take into account the voice of the customer so as to meet or exceed competitor capabilities. First, the text presents process mapping and analysis techniques that can be used to determine areas of waste. Next, it describes lean tools and techniques that can be used to eliminate waste and answer customer concerns. Finally, it offers a formal improvement implementation process that will put the lean tools into place in a way that involves the entire organization. Catalog no. AU5025, ISBN: 978-0-8493-5025-2 July 2009, 6-1/8 x 9-1/4, 300 pp. Suggested Price: $79.95 / £48.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list
Liquid Lean
Lean Manufacturing in the Chemical and Process Manufacturing Raymond C. Floyd
Tools & Methods
Suncor, Calgary, Alberta, Canada
Liquid industries, including reactive chemical factories, petroleum and metal refining, food and bio-pharma production are ones that could make great use of the concepts of lean. However, lean manufacturing is not widely used in these industries, largely because they are naturally conservative and thanks to the times, more financially stable than most, so great case stories of successful lean implementation are rare. This book will be the first to offer details and examples of adapting lean manufacturing to liquid industries. It will be based on more than 20 years of industry experience from the legendary Raymond Floyd, one of the first to successfully practice lean in the chemical industry. Catalog no. PP8629, ISBN: 978-1-4200-8862-5 April 2009, 6-1/8 x 9-1/4, 230 pp. Suggested Price: $49.95 / £30.99
Measuring and Improving Performance
Information Technology Applications in Lean Systems James William Martin
Six Sigma Integration, Inc., Rehoboth, Massachusetts, USA
As a pioneer in lean improvement methods, Jim Martin was one of the first to prove that the most successful lean initiatives are those applied not just on the shop floor, but across every facet of an organization. Maximizing on this concept, Martin demonstrates that one of the most effective ways to implement change is to approach it through the one resource that permeates every facet of every modern organization, IT. He shows how the application of lean project management methods to an organization’s IT will reveal more efficient ways to monitor business activity, gather business intelligence, and manage as well as analyze business processes. Catalog no. AU4186, ISBN: 978-1-4200-8418-4 July 2009, 6-1/8 x 9-1/4, 225 pp. Suggested Price: $49.95 / £30.99
Modern Construction Productive and Lean Practices 80
Made-to-Order Lean Excelling in a High-Mix, Low-Volume Environment
Edited by
Lincoln Harding Forbes
Miami-Dade County Public Schools, Florida, USA
Syed M. Ahmed
Greg Lane
Miami, Florida, USA
Low Volume Lean, Stockton, California, USA
Series: Industrial Innovation
Toyota’s methods have rendered remarkable results in high-volume plants, but they have not been fully understood and correctly applied in high-mix, low-volume environments. While lean principles apply in such an environment, implementation methods and tools must be adapted and alternate methods embraced. Written by Greg Lane, one of the few individuals certified as a Toyota Production System Key Person, this book is specifically geared for manufacturers that have hundreds to thousands of active part numbers with few or no ongoing forecasted volumes, and for shops that build to order. It focuses on eliminating non-value-added activities and instituting improvements on repetitive jobs.
Written by Lincoln Forbes, highly regarded both for his leadership and innovation in the field of industrial engineering, this text preaches a practical approach that considers ways to improve construction processes in both traditional and lean environments. For non-lean environments, he explains how industrial engineering techniques can improve cost effectiveness and quality by optimizing at the task level. For lean environments, he provides a framework for integrating various techniques that will optimize performance to an even greater extent at the project level. These techniques enhance the use of resources to improve the quality of the built environment and with it, profitability.
Catalog no. PP7362, ISBN: 978-1-56327-362-9 2008, 8-1/2 x 11, 192 pp., Soft Cover Suggested Price: $52.95 / £29.99
Catalog no. 6312X, ISBN: 978-1-4200-6312-7 June 2009, 6-1/8 x 9-1/4, 280 pp. Suggested Price: $89.95 / £54.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m Quick Changeover Simplified The Manager’s Guide to Improving Profits with SMED Fletcher Birmingham
Summit Business Consulting, Hudson, Ohio, USA
Jim Jelinek
Value Stream Management
Eight Steps to Planning, Mapping, and Sustaining Lean Improvements Don Tapping
MCS Media, Chelsea, Michigan, USA
Tom Luyster
Standard Lean Manufacturing Systems, Inc., Jacksonville, Florida, USA
Catalog no. PP7349, ISBN: 978-1-56327-349-0 2007, 7 x 10, 128 pp., Soft Cover Suggested Price: $30.95 / £16.99
Lean Concepts, LLC, Chelsea, Michigan, USA
Value stream management simplifies planning for lean implementation. It links the metrics and reporting required by management with the tools needed on the manufacturing floor. In this volume, the authors stress the importance of reaching beyond single-point kaizens to ensure a sustainable lean implementation process. The central feature of this work is the value stream management storyboard, a tool representing an eight-step process for lean implementation. The storyboard brings together people, tools, metrics, and reporting into one visual document. The book is packaged with a CD containing a lean assessment tool and a storyboard template as well as charts, forms, and worksheets.
Tools & Methods
Tom Shuker
Moog Flo-Tork, Orriville, Ohio, USA
Concise and readily accessible, this critically acclaimed guide is written for companies that need to implement a quick setup and changeover program, but aren’t sure where to start. The authors walk busy readers through basic concepts and the process of implementing a mini setup reduction program. They provide quick changeover tools selected for their ease of implementation. All the examples, including ROI statistics, come from real companies that have successfully implemented the strategies and tools discussed. This program offers a good starting point for those companies wanting to ultimately install a full-scale program.
Catalog no. PP7245, ISBN: 978-1-56327-245-5 2002, 8-1/2 x 11, 176 pp., Soft Cover Suggested Price: $46.95 / £25.99
Strategic ErrorProofing
Working with Machines
Achieving Success Every Time with Smarter FMEAs
The Nuts and Bolts of Lean Operations with Jidoka
John J. Casey
Michel Baudin
Waterford, Michigan, USA
Palo Alto, California, USA
While FMEA has helped many companies improve quality by teaching them how to avoid what can go wrong, it does not show how to make things go right. That is what Success Every Time (SET) does. Developed by renowned manufacturing visionary John Casey, SET defines a logic stream for engineers to strategically incorporate no-cost or low-cost error-proofing devices to help production operators. The operators interface with their parts and tools in such a way that either the product is made correctly, or the product/ process is stopped. Operators can make only good parts—nothing else. Proper implementation drives higher first-time yield, while improving customer satisfaction and profits.
Exploring how to incorporate the roles of machines into modernday management, this book explains how performance differences in various factories are directly linked to how people use the machines. It looks at the human interfaces for individual machines, the linking of machines into cells, the management of monuments and common services, automation, maintenance, and production control. It provides strategies and tools to make the technical and managerial decisions to make working with machines effective and profitable. The author emphasizes the importance of the Jidoka pillar of the Toyota Production System and discusses ways to group machines together into cells.
Catalog no. PP8367, ISBN: 978-1-4200-8367-5 January 2009, 7 x 10, 152 pp., Soft Cover Suggested Price: $34.95 / £18.99
Catalog no. PP7329, ISBN: 978-1-56327-329-2 2007, 6 x 9, 368 pp. Suggested Price: $57.95 / £31.99
81
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For more information and a complete list
DOE Simplified
Practical Tools for Effective Experimentation, Second Edition
Industrial Operations
Mark J. Anderson and Patrick J. Whitcomb
Stat-Ease, Minneapolis, Minnesota, USA
Offering a planned approach for determining cause and effect, this work provides researchers with the statistical means to analyze how numerous variables interact. With this second edition, Mark Anderson and Patrick Whitcomb retain their lively approach to the learning of fundamentals, lightening up the text with interesting sidebars and amusing anecdotes. They add new and updated information, including a four-step planning process for designing and executing experiments. Accompanying the book is a 180-day trial for Stat-Ease’s newest software: Design-Ease®,v. 7. This program assists with mathematic computations, so as to allow one to focus on data analysis. Catalog no. PP7344, ISBN: 978-1-56327-344-5 2008, 7 3/8 x 9 1/4, 256 pp., Soft Cover Suggested Price: $46.95 / £25.99
82
Beyond the Theory of Constraints How to Eliminate Variation & Maximize Capacity William A. Levinson
Customer Satisfaction Planning Ensuring Product Quality and Safety Within Your MRP/ERP Systems Thomas T. Hirata
Torrance, California, USA
This book presents a progressive, cost-cutting efficiency system that builds on material requirement planning (MRP) and enterprise resource planning (ERP) to facilitate improved customer satisfaction. It illustrates how shifting the focus from inventory replenishment to customer service results in a better product, received exactly on time, and with actual cost. The author elaborates on the classic 5 Whys technique as it applies to customer satisfaction planning (CSP), explains manufacturing system evolution, looks at how to establish and personalize the customer relationship as well as rate and forecast clients, and presents examples of CSP in action. Catalog no. PP3813, ISBN: 978-1-4200-8381-1 January 2009, 6 x 9, 112 pp. Suggested Price: $39.95 / £24.99
Handbook of Control Room Design and Ergonomics A Perspective for the Future, Second Edition Edited by
Toni Ivergard
Rangsit University, Bangkok, Thailand
Levinson Productivity Systems, Wilkes-Barre, Pennsylvania, USA
Brian Hunt
Challenging the Theory of Constraints (TOC), William Levinson suggests that variation in processing and material transfer times can be eliminated through traditional quality management techniques. The author begins with an overview of TOC and its impact on engineering and managerial economies. He illustrates the effect of variation in processing and material transfer times and shows why it prevents achievement of 100 percent utilization. The book describes methods for reducing variation in processing and material transfer times and discusses methods for increasing productivity and reducing cycle times. Readers learn how to identify and remove variations and maximize capacity to achieve bottom-line results.
Published two decades ago, the first edition of this bestselling handbook became a benchmark for the field. Addressing developments in the concept of control rooms, the second edition includes modern approaches that emphasize the role of people in learning for self-development and in shaping their work environments. With more than 20 new chapters and sub-chapters, this second edition adds extensive theoretical background. Taking a holistic view, the authors make a strong argument for integrating the work of the new control centers in the context of society as a whole, including global concerns such as environmental protection, energy conservation, and sustainability.
Catalog no. PP7370, ISBN: 978-1-56327-370-4 2008, 6 x 9, 168 pp. Suggested Price: $41.95 / £22.99
Catalog no. 64290, ISBN: 978-1-4200-6429-2 January 2009, 6-1/8 x 9-1/4, 384 pp. Suggested Price: $129.95 / £72.99
Mahidol University, Bangkok, Thailand
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m How to Achieve Competitive Excellence Using TRIZ David Silverstein
CEO, Breakthrough Management Group, Longmont, Colorado, USA
Neil DeCarlo
Business Author, DeCarlo Communications, Fountain Hills, Arizona, USA
Michael Slocum
CEO, The Inventioneering Company, San Diego, California, USA
Structured innovation is a key goal for every organization whereby they more effectively meet the needs of customers and operate more efficiently. INsourcing Innovation demonstrates how to transform business using the theory of inventive problem solving (TRIZ) along with applicable tools and techniques. Providing a practical framework, this book presents the tactical and strategic aspects of TRIZ, its methodology, and its components. Real-world case studies illustrate how TRIZ can be applied in an organization. It also discusses how structured innovation is part of total performance excellence, examining key aspects of business excellence and how they are related. Catalog no. AU6227, ISBN: 978-1-4200-6227-4 2008, 6-1/8 x 9-1/4, 304 pp. Suggested Price: $52.95 / £29.99
Practical Plant Failure Analysis
A Guide to Understanding Machinery Deterioration and Improving Equipment Reliability Neville W. Sachs
Sachs, Salvaterra & Associates Inc., Syracuse, New York, USA Series: Dekker Mechanical Engineering, 202
Providing a clear explanation of the major failure mechanisms and how to identify them, Practical Plant Failure Analysis describes mechanisms, wear, corrosion, overload, and fatigue. Showing how the failure mechanisms appear in components such as shafts, bearings, and gears, it examines many of the critical operating details in an accessible manner and offers charts that illustrate how to identify specific failure. Additional coverage includes physical failure analysis, basic materials properties, differences between ductile and brittle overload failures, high- and low-cycle fatigue, lubrication, ball and roller bearings, fastener failures, v-belts, and synchronous belts.
Industrial Operations
INsourcing Innovation
Catalog no. DK768X, ISBN: 978-0-8493-3376-7 2007, 7 x 10, 288 pp. Suggested Price: $104.95 / £57.99
Process Oriented Analysis Plant Engineers and Managers Guide to Energy Conservation Ninth Edition
Design and Optimization of Industrial Production Systems Urs B. Meyer
83
Consultant, Switzerland
Simone E. Creux Zurich, Switzerland
Albert Thumann and Scott C. Dunning
Andrea K. Weber Marin
Completely revised and updated, this ninth edition of a bestseller covers both management and technical strategies which can be used to slash energy costs by as much as 40 percent in industrial facilities. It covers cogeneration, gas-distributed generation technologies, steam system optimization, geothermal heat pumps, energy outsourcing, electricity purchasing strategies, and power quality case studies. It supplies ready-to-apply guidelines for life cycle costing, electrical system optimization, lighting and HVAC system efficiency improvement, mechanical and process system performance, building energy loss reduction, financing energy projects, and more.
Presenting a powerful yet easy-to-follow method, this book offers clear and practical guidance on applying Process Oriented Analysis (POA) to any type of manufacturing operation. It outlines the principles of POA and demonstrates the application of these concepts using actual case studies. The authors first introduce the diagrams and analytical tools used in POA to represent both the static structure and dynamic behavior of the system. They then demonstrate how to translate the diagram components into usable source code. Software for generating these types of diagrams is available for download from the Internet, along with a thorough tutorial that includes questions and interactive case studies.
Fairmont Press, Lilburn, Georgia, USA
Catalog no. FP5246, ISBN: 978-1-4200-5246-6 2008, 6 x 9, 450 pp. Suggested Price: $99.95 / £55.99
Federal Institute of Technology, Zurich, Switzerland
Catalog no. 7494, ISBN: 978-0-8493-7494-4 2007, 6-1/8 x 9-1/4, 521 pp. Suggested Price: $97.95 / £54.99
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For more information and a complete list Root Cause Analysis Production and Operations Management Edited by
Improving Performance for Bottom-Line Results, Third Edition Robert J. Latino
Reliability Center, Inc., Hopewell, Virginia, USA
Industrial Operations
Vijay Kumar Khurana
Kenneth C. Latino
As an authoritative presentation of activities, functions, and concepts of production and operations management activities, this reference work begins with the nature and scope of production management, guiding step-by-step through production activities, such as process and service design, facilities and plant location, layout planning, and materials planning. It also covers production planning and control and materials requirements. As a comprehensive manual for industrial engineers in a variety of fields, Production and Operations Management illustrates long-, medium-, and shortterm production activities, as well as support functions and advanced management concepts, making it a one-stop, essential resource.
In this third edition of a bestseller, acclaimed experts Robert and Kenneth Latino offer a broad look at various approaches to RCA, comparing pros and cons, and supplying tools to implement or improve current RCA initiatives. They take a wider approach that covers opportunity analysis, and RCA’s fit with Total Quality Management and Six Sigma. Overall, the book presents updated and expanded material including: a chapter devoted to problemsolving/brainstorming; methodology versus software; using the PROACT® approach complimented by PROACT® Enterprise Version 3.0 software; discussion of the various conflicting definitions of common terms used in RCA; and a focus on measuring ROI.
Catalog no. AB7048, ISBN: 978-1-4200-7048-4 April 2009, 7 3/8 x 9 1/4, 400 pp. Suggested Price: $99.95 / £60.99
Catalog no. 5340, ISBN: 978-0-8493-5340-6 2006, 6-1/8 x 9-1/4, 288 pp. Suggested Price: $94.95 / £49.99
Rukukmani Devi Institute of Advanced Studies, Delhi, India
Practical Reliability Group, Roanoke, Virginia, USA
Simplified TRIZ 84
Quick Response Manufacturing
A Companywide Approach to Reducing Lead Times Rajan Suri
New Problem Solving Applications for Engineers and Manufacturing Professionals, Second Edition Kalevi Rantanen
Tris Oy, Turku, Finland
Suri Consulting and Seminars, LLC, Madison, Wisconsin, USA
Ellen Domb
Developed by the author and now being employed by a number of businesses, Quick Response Manufacturing (QRM) is an expansion of time-based competition, aimed at a single target with the goal of reducing lead times. The key difference between QRM and other time-based programs is that QRM covers an entire organization, from the shop floor to the office, to sales and beyond. Providing guidelines for establishing a QRM enterprise, this volume builds upon Kaizen, TQM, TPM, and other practice to help organizations streamline all functions of their operation. It shows how to quickly introduce products, along with ways to rethink materials and production management.
Completely revised, this second edition of a bestseller continues to demystify TRIZ and demonstrate how it can be used in new ways to enhance Six Sigma, CM, SCM, QFD, and Taguchi methods. Called “a practical guide to the application of TRIZ” and “compact and well written with a number of easily comprehensible examples” by TQM Magazine, this practical guide demonstrates how to solve problems creatively and foresee the evolution of problems in the future. The second edition clarifies how the patterns of evolution allow not only what-if scenarios, but real forecasts with significant accuracy. It includes evidence on the validity of patterns as statistical but nevertheless true scientific laws.
Catalog no. PP7201, ISBN: 978-1-56327-201-1 1998, 6 x 9, 576 pp. Suggested Price: $57.95 / £31.99
Catalog no. AU6273, ISBN: 978-1-4200-6273-1 2008, 6-1/8 x 9-1/4, 272 pp. Suggested Price: $73.95 / £40.99
PQR Group, Upland, California, USA
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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Stream of Variation Modeling and Analysis for Multistage Manufacturing Processes
Architecture and Principles of Systems Engineering
Jianjun Shi
Series: CRC Complex and Enterprise Systems Engineering, 3
Presenting proven techniques illustrated by case studies, Stream of Variation Modeling and Analysis for Multistage Manufacturing Processes summarizes the new methodologies and their implementation in the area of variation modeling, control, and reduction. Variation management and reduction is essential to achieving high product quality, productivity, and low manufacturing cost. This book focuses on developing a unified, systematic, and generic methodology and investigates fundamental issues. It discusses research funded by the National Science Foundation and demonstrates the implementation of the SoV methodology that has been funded by GM, Daimler-Chrysler, Ford, Auto Body Consortium, and others.
The emergence of Model Based Architecture (MDA™) and recent initiatives for model-based systems engineering (MBSE) will play heavily in how the practice of architecture and systems engineering evolves during the next several years. Rooted in the long-standing practices of engineering, science, and mathematics, this book gives readers the foundation and elementary methods to step into the domain of model-based architecture and systems engineering practices. It explores the fundamentals of systems architecture, describes how it fits into systems engineering, explains the role of a systems architect, and provides succinct recommendations on how systems architecture should be practiced.
The University of Michigan, Ann Arbor, USA
Catalog no. 2151, ISBN: 978-0-8493-2151-1 2007, 6-1/8 x 9-1/4, 496 pp. Suggested Price: $144.95 / £79.99
Charles Dickerson
Alexandria, Virginia, USA
Dimitri N. Mavris
Georgia Institute of Technology, Atlanta, USA
Catalog no. AU7253, ISBN: 978-1-4200-7253-2 April 2009, 6-1/8 x 9-1/4 Suggested Price: $89.95 / £54.99
A Revolution in Manufacturing The SMED System
Effective Transition from Design to Production
Shigeo Shingo
David F. Ciambrone
Toyota Motor Company, Toyota City, Japan
Consultant, Georgetown, Texas, USA
Written by the industrial engineer who developed SMED (single-minute exchange of die) for Toyota, A Revolution in Manufacturing provides a full overview of this powerful just in time production tool. It offers the most complete and detailed instructions available anywhere for transforming a manufacturing environment in ways that will speed up production and make small lot inventories feasible. The author delves into both the theory and practice of the SMED system, explaining fundamentals as well as techniques for applying SMED. The critically acclaimed text is supported with hundreds of illustrations and photographs as well as 12 chapter-length case studies.
In a succinct and logical progression, this book addresses all the human, money, managerial, material, and machinery elements required to move a new product smoothly and cost-effectively through the proposal, design, and manufacturing stages. Taking an integrative approach that allows readers to understand the big picture, the author introduces and explains each stage. He also offers guidance as to when to involve outside parties including potential providers of raw materials and subcontractors who may take part in the production and assembly process. He presents the seven stages of the production process in sequential order, elucidating how each one leads to the other.
Catalog no. PP9903, ISBN: 978-0-915299-03-4 1985, 6 x 9, 383 pp. Suggested Price: $83.95 / £46.99
Catalog no. AU4686, ISBN: 978-1-4200-4686-1 2008, 6-1/8 x 9-1/4, 272 pp. Suggested Price: $83.95 / £46.99
Industrial Operations / Manufacturing & Industrial Engineering
o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
85
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For more information and a complete list
Manufacturing & Industrial Engineering
Engineering Mega-Systems
Model-Oriented Systems Engineering Science
The Challenge of Systems Engineering in the Information Age
A Unifying Framework for Traditional and Complex Systems
Renee Stevens
Duane W. Hybertson
Series: CRC Complex and Enterprise Systems Engineering
Series: CRC Complex and Enterprise Systems Engineering
The global business community faces increasingly complex challenges that cannot be met by stand-alone systems. This has led to the development of mega-systems: large-scale complex systems that provide a level of functionality not achieved by their individual components. This book focuses on the engineering of this class of systems, a process that demands consideration of increasing program scale and the rapid change of underlying technologies. The text offers a vocabulary and a framework to explore issues relevant to what makes mega-systems different from traditional ones. This framework results in the development of a model that can be used to select appropriate processes, tools, and techniques.
The field of systems engineering (SE) is at a juncture in its history where it needs to strengthen and extend its methods to support its expanding scope. This book addresses the issue, lays out a recommended direction for the future, and provides a unified basis for moving toward a mature discipline with the expanded scope. The author’s approach is to build on the strengths of traditional SE, remedy the weaknesses, add elements that address the expanded scope, and unify all elements on a common foundation. The book identifies the systems that will be most prevalent from this point on, namely, systems characterized as a combination of traditional and complex, mechanistic and organic, natural and artificial.
Catalog no. AU6663, ISBN: 978-1-4200-7666-0 June 2009, 6-1/8 x 9-1/4, 320 pp. Suggested Price: $89.95 / £54.99
Catalog no. AU7251, ISBN: 978-1-4200-7251-8 April 2009, 7 x 10, 360 pp. Suggested Price: $89.95 / £54.99
MITRE, McLean, Virginia, USA
Enterprise Systems Engineering Theory and Practice
86 George Rebovich, Jr., and Brian E. White
The MITRE Corporation, Bedford, Massachusetts, USA
MITRE, McLean, Virginia, USA
A Study of the Toyota Production System From an Industrial Engineering Viewpoint
Series: CRC Complex and Enterprise Systems Engineering
Shigeo Shingo
With coverage of topics ranging from the complex characteristics and behaviors of enterprises to the challenges they pose for engineering and technology, this book examines the impacts of enterprise processes and leading-edge technologies on the evolution of an enterprise. It discusses new and emerging modes of thought that are increasingly recognized as essential to successful systems engineering. The author defines and examines key building blocks of the evolving field of enterprise systems engineering. He addresses the issues of the changing nature of SE, lays out a recommended direction for the future, and provides a unified basis for moving toward a mature discipline with the expanded scope.
The green book that started it all, this is first book on JIT in English from the engineer’s viewpoint. When Omark Industries bought 500 copies and studied it company-wide, Omark became the U.S. pioneer in JIT. It provides Dr. Shingo’s classic industrial engineering rationale for implementing process-based rather than operational improvements in manufacturing. He explains the basic mechanisms of the Toyota Production System, examines production as a functional network of processes and operations, and then discusses the organization-wide mechanism necessary to make JIT possible in any manufacturing plant. He demonstrates new ways to think about profit, inventory, waste, and productivity.
Catalog no. AU7329, ISBN: 978-1-4200-7329-4 July 2009, 6-1/8 x 9-1/4, 320 pp. Suggested Price: $89.95 / £54.99
Catalog no. PP9917, ISBN: 978-0-9152-9917-1 1990, 6 x 9, 304 pp. Suggested Price: $57.95 / £31.99
Toyota Motor Company, Toyota City, Japan
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m Adversarial Reasoning
Alexander Kott
Operations Research and Management Science Handbook
DARPA-Defense Advanced Research Projects Agency
Edited by
William M. McEneaney
A. Ravi Ravindran
Chapman & Hall/CRC Computer & Information Science Series, 10
Series: Operations Research Series
Edited by
University of California, San Diego, USA
Pennsylvania State University, University Park, USA
Featuring approaches that draw from disciplines such as artificial intelligence and cognitive modeling, Adversarial Reasoning: Computational Approaches to Reading the Opponent’s Mind describes technologies and applications that address a broad range of practical problems, including military planning and command, military and foreign intelligence, antiterrorism and domestic security as well as simulation and training systems. The authors present an overview of each problem and then discuss approaches and applications, combining theoretical rigor with accessibility. This comprehensive volume covers intent and plan recognition, deception discovery, and strategy formulation.
A comprehensive yet concise resource, Operations Research and Management Science Handbook provides an overview of operations research methods and applications. Drawing on a mix of international authors, the handbook explores the latest topics in OR/MS and examines recent developments in the field. The book caters to a diverse audience; anyone who uses analytical techniques in decision making will need this book. Of the many books available on this subject, most are not broad enough, not precise enough, or accessible enough. This book gives students, researchers, and practitioners a single source guide to all of the operations research techniques in an accessible format.
Catalog no. C5882, ISBN: 978-1-58488-588-7 2007, 6-1/8 x 9-1/4, 340 pp. Suggested Price: $97.95 / £54.99
Catalog no. 9721, ISBN: 978-0-8493-9721-9 2008, 7 x 10, 904 pp. Suggested Price: $129.95 / £72.99
Textbook
Operations Research Applications
Manufacturing Facilities
Location, Planning, and Design, Third Edition Dileep R. Sule
Operations Research
Computational Approaches to Reading the Opponent’s Mind
87
Edited by
A. Ravi Ravindran
Pennsylvania State University, University Park, USA
Louisiana Tech University, Ruston, USA
Series: Operations Research Series
From plant layout and materials handling to quality function deployment and design considerations, this book explores topics crucial to the efficiency of a well-planned facility. This third edition of a classic provides the information and analytical tools necessary to move from product designs to production plans and then details planning techniques needed to build a manufacturing facility where safety, efficiency, and profit are interdependent. It covers lean manufacturing, supply chain effects, aggregate planning, scheduling, resource planning, machine layout models, economic evaluation of processes, and information technology and includes new mathematical methods and problems.
As operations research (OR) applications continue to grow and flourish in a number of decision-making fields, a reference that is comprehensive, concise, and easy to read is more than a nicety, it is a necessity. This book provides a single volume overview of OR applications in practice, making it the first resource a practitioner would reach for when faced with an OR problem or application. Written by leading authorities in the field, the book covers functional and industry specific areas of OR applications. Ideally suited for practitioners in business, industry, and government, the book can also be used as a supplemental text in undergraduate or graduate OR courses.
Catalog no. 44222, ISBN: 978-1-4200-4422-5 January 2009, 6-1/8 x 9-1/4, 824 pp. Suggested Price: $129.95 / £49.99
Catalog no. 91867, ISBN: 978-1-4200-9186-1 January 2009, 7 x 10, 402 pp. Suggested Price: $89.95 / £49.99
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For more information and a complete list Textbook
Operations Research Methodologies Edited by
A. Ravi Ravindran
Pennsylvania State University, University Park, USA
Operations Research
Operations Research Series
A single source guide to operations research (OR) techniques, this book covers emerging OR methodologies in a clear, concise, and unified manner. Building a bridge between theory and practice, it begins with coverage of fundamental models and methods such as linear, nonlinear, integer, and dynamic programming, networks, simulation, queuing, inventory, stochastic processes, and decision analysis. The book then explores emerging techniques including multiple criteria optimization, meta heuristics, robust optimization, and complexity and large scale networks. Each chapter gives an overview of a particular methodology, illustrates successful applications, and provides references to computer software availability. Catalog no. 91824, ISBN: 978-1-4200-9182-3 January 2009, 7 x 10, 476 pp. Suggested Price: $89.95 / £49.99
Production Planning and Industrial Scheduling
Examples, Case Studies and Applications, Second Edition Dileep R. Sule
Louisiana Tech University, Ruston, USA
A comprehensive reference for the broad range of problems encountered in the field, this second edition features new information on single machine scheduling, new procedures for common due dates, flowshop problems such as the n-job/mmachine problem, minimizing makespan with total penalty and multiple identical machines, batch scheduling for a limited capacity, three day off scheduling, part time employees in tour scheduling, scheduling multitask manpower, and more. This edition also includes three chapters on industrial sequencing for tool scheduling on NC machine, component tape assemblies on a sequencer, and a sequencing feeder for component tape assembly. Catalog no. 44206, ISBN: 978-1-4200-4420-1 2008, 6-1/8 x 9-1/4, 560 pp. Suggested Price: $99.95 / £55.99
Textbook
88
Optimization Modelling
A Practical Approach Ruhul Amin Sarker and Charles S. Newton
Simulation of Industrial Systems
Discrete Event Simulation Using Excel/VBA David Elizandro
Tennessee Tech University, Cookeville, USA
University of New South Wales, Canberra, Australia
Hamdy Taha
Illustrating the use of modelling in the decision-making process, this unified narrative helps readers gain a working knowledge of a wide range of techniques. The authors present these techniques in a straightforward manner illustrated by examples. They analyze the formulation and modelling of a number of well-known theoretical and practical problems. The book also discusses the use of software packages, which can be used to work optimization models without the fuss of higher math and complex solution methods. The authors draw from their experience in applying these techniques to practical problem solving and for dealing with implementation difficulties most likely to be encountered.
Serving a dual purpose, this book is written for novices who want to learn the basics of discrete simulation and professionals who wish to use discrete event simulation to model systems. The authors assume that readers have a fundamental familiarity with modeling concepts and Excel; however, they do not assume prior programming experience. Organized into three parts, the book presents the concepts of discrete simulation, covers the Design Environment for Event Driven Simulation (DEEDS), and discusses a variety of applications using DEEDS. The DEEDS research features are demonstrated and genetic algorithm techniques are integrated into the DEEDS environment to produce a powerful tool.
Catalog no. 43102, ISBN: 978-1-4200-4310-5 2008, 6-1/8 x 9-1/4, 504 pp. Suggested Price: $129.95 / £72.99
Catalog no. AU6744, ISBN: 978-1-4200-6744-6 2008, 6-1/8 x 9-1/4, 536 pp. Suggested Price: $124.95 / £69.99
University of Arkansas, Fayetteville, USA
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Second Edition
Analytical Methods for Risk Management
Edward G. Schilling
Rochester Institute of Technology, New York, USA
A Systems Engineering Perspective
Dean V. Neubauer
Paul R. Garvey
Statistics: A Series of Textbooks and Monographs
Statistics: A Series of Textbooks and Monographs
Integrating both theory and practice, this comprehensive book encompasses the most widely used acceptance sampling techniques. This second edition includes coverage of ISO 2859 and 3951 standards and the ASTM version (E2234) of MIL-STD-105E, along with a new section on credit-based sampling plans. It also stresses the role of sampling schemes with switching rules and extensively discusses accept zero plans, including TNT, credit-based, the Nelson monograph for c=0, and MIL-STD-1916. The authors introduce the fundamentals of probability theory and provide problems at the end of each chapter with solutions at the end of the text.
This book describes the foundational processes and analytical practices for identifying, analyzing, measuring, and managing risk in traditional systems, systems-of-systems, and enterprise systems. It uses numerous examples and chapter exercises to illustrate how principles are applied to actual engineering systems projects. The author presents a new way, in the form of a supplier–provider framework, to model and measure risk in the engineering of enterprise systems being developed by capabilities-based approaches. He also explores research ideas for the development of advanced risk analysis and management protocols and discusses success factors for managing risk in the engineering of systems.
Corning Incorporated, Horseheads, New York, USA
Catalog no. C9527, ISBN: 978-1-58488-952-6 January 2009, 7 x 10, 700 pp. Suggested Price: $119.95 / £72.99
Aircraft System Safety
The MITRE Corporation, Bedford, Massachusetts, USA
Catalog no. C6374, ISBN: 978-1-58488-637-2 January 2009, 6-1/8 x 9-1/4, 288 pp. Suggested Price: $99.95 / £55.99
Bayesian Process Monitoring, Control and Optimization
Military and Civil Aeronautical Applications
Edited by
Edited by
Enrique del Castillo
Duane Kritzinger
Quality & Reliability
Acceptance Sampling in Quality Control
89
Bianca M. Colosimo
Politecnico di Milano, Italy Pennsylvania State University, University Park, USA
Marshall Aerospace, Cambridge, UK
Providing a foundation for understanding this dynamic and evolving field, Aircraft System Safety explores methods for developing large transport aircraft systems. The book describes safety criteria, including objective targets which can be achieved or monitored and outlines the methods involved in auditing arguments. The author discusses system integration and how best to argue a system’s integrity. He covers the practical aspects of safety, such as integrating safety assessment into a product’s design and life cycle and meeting stakeholder expectations. The book pulls together a wealth of ideas, concepts, tools, and approaches to concisely present the theory of safety in a useful reference guide. Catalog no. WP9012, ISBN: 978-0-8493-9012-8 2007, 6 x 9, 350 pp. Suggested Price: $249.95 / £139.00
This reference surveys the applications of Bayesian statistics in process monitoring, control, and optimization. Addressing challenges faced by engineers, the book adopts Bayesian approaches for actual industrial practices. It solves these problems through modern computational techniques, such as Markov chain Monte Carlo (MCMC) and other Monte Carlo simulation-based approaches. The book illustrates MCMC with the variance component model, using WinBUGS® and CODA. The authors also explore the advantages and the disadvantages of Bayesian techniques and frequentist approaches. Additional coverage includes inferential problems and response surface methods (RSM). Catalog no. C5440, ISBN: 978-1-58488-544-3 2007, 6-1/8 x 9-1/4, 352 pp. Suggested Price: $97.95 / £54.99
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For more information and a complete list Engineering Design Reliability Applications
For the Aerospace, Automotive, and Ship Industries Edited by
Quality & Reliability 90
Efstratios Nikolaidis, Dan M. Ghiocel, and Suren Singhal
Food Industry Quality Control Systems Mark Clute
Turtle Mountain, LLC, Eugene, Oregon, USA
Highlighting the competitive advantage available from using riskbased reliability design in the aerospace, automotive, defense, and shipbuilding industries, this book provides an overview of how to apply probabilistic approaches and reliability methods to practical engineering problems. Engineers from the industry and national labs as well as university researchers present success stories and quantify the benefits of reliability design for their organizations. They demonstrate how to convince colleagues and management of the potential benefits of these approaches in allowing their organizations to accrue significant benefits and increase dramatically their competitiveness.
With more than 100 tables, spreadsheets, and program outlines, Food Industry Quality Control Systems features all of the systems needed for food manufacturing facilities to assure food quality and safety. This book outlines the role of management in overall quality control and the role of HACCP within a company. It explains the basics of quality control programs including pest control programs, lot coding, organizational charts, specifications, supplier certification, and sanitation programs. An accompanying CD-ROM contains supporting programs in a plug-and-play format and adaptable forms with specific examples and resources that allow companies to customize forms to fit their own needs.
Catalog no. 51326, ISBN: 978-1-4200-5132-2 2008, 7 x 10, 376 pp. Suggested Price: $129.95 / £72.99
Catalog no. 8028, ISBN: 978-0-8493-8028-0 January 2009, 6-1/8 x 9-1/4, 536 pp. Suggested Price: $139.95 / £77.99
Financial Justification of Nondestructive Testing Cost of Quality in Manufacturing
Mathematical Models for Systems Reliability
Emmanuel P. Papadakis
Benjamin Epstein and Ishay Weissman
Demonstrating how to apply financial formulas to prove or disprove the utility of 100 percent nondestructive testing (NDT), this book helps readers build the financial case for their NDT projects. It not only explains how 100 percent inspection by high-tech methods can save money for a manufacturing organization, but also how to justify this cost. Providing examples of successful NDT implementation drawn from factory situations, the author describes high-tech inspection technology in the context of modern ISO Quality Standards, TQM theory, and Statistical Process Control. Placing NDT in the historical context of quality and inspection, the book provides three methods of calculation for proving its validity.
Evolved from the lectures of a recognized pioneer in developing the theory of reliability, this text provides a rigorous treatment of the required probability background for understanding reliability theory. It introduces statistical estimation theory and measures of system effectiveness and applies results of general continuous-time Markov chains to n-unit repairable systems. It also presents several methods for computing the transition probabilities matrix and shows how certain techniques can be applied to a range of reliability problems, including preventive maintenance. Numerous examples and exercises test knowledge and enable a solid understanding of the material.
Catalog no. 9719, ISBN: 978-0-8493-9719-6 2007, 6-1/8 x 9-1/4, 234 pp. Suggested Price: $104.95 / £57.99
Catalog no. C0822, ISBN: 978-1-4200-8082-7 2008, 6-1/8 x 9-1/4, 272 pp. Suggested Price: $79.95 / £44.99
Quality Systems Concepts, Inc., New Holland, Pennsylvania, USA
William Davidson Faculty of Industrial Engineering & Management, Haifa, Israel
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m Product Reliability, Maintainability, and Supportability Handbook Second Edition
Six Sigma in the Pharmaceutical Industry
Understanding, Reducing, and Controlling Variation in Pharmaceuticals and Biologics Brian K. Nunnally
Edited by
John S. McConnell
Competitive product development is all about reliability, maintainability, and supportability and the earlier these factors are considered, the better. Edited by a mechanical engineer known for his work in product development and supply chain efficiency, this bestselling resource is now updated to include new optimization methods and the IEEE standards 1332 and 1413 on reliability and reliability prediction. The text presents the latest software tools for reliability evaluation and emerging techniques, such as up-rating, burn-in, and screening methods. It also explores the physics of failure in design and testing and reliability integration with business considerations.
Six Sigma in the Pharmaceutical Industry introduces the fundamentals of Six Sigma, examine control chart theory and practice, and explains the concept of variation management and reduction applied specifically to the pharmaceutical industry. The first half lays out a conceptual framework for understanding variation, while the second half introduces control chart theory and practice. Using case studies and statistics, the book illustrates the concepts and explains their application to actual workplace improvements. Providing the basis for a complete operating philosophy, this book focuses on core concepts and their implementation to improve the existing products and processes in the pharmaceutical industry.
Catalog no. 9879, ISBN: 978-0-8493-9879-7 February 2009, 7 x 10, 488 pp. Suggested Price: $99.95 / £60.99
Catalog no. 54932, ISBN: 978-1-4200-5439-2 2007, 6-1/8 x 9-1/4, 224 pp., Soft Cover Suggested Price: $93.95 / £51.99
University of Maryland, College Park, USA
Wysowl Pty Ltd, Australia
Quality & Reliability
Wyeth Vaccines, Sanford, North Carolina, USA
Michael Pecht
Reliability Analysis and Prediction with Warranty Data Issues, Strategies, and Methods
The Weibull Distribution
Bharatendra K. Rai
91
University of Massachusetts, USA
A Handbook
Nanua Singh
Horst Rinne
Consultant, Michigan, USA
University of Giessen, Germany
Using simple and practical approaches, this book provides methods and strategies for reliability analysis and prediction with warranty data. It demonstrates how to use warranty data to define and analyze field problems in order to find the root causes for warranty cost reduction. These methods can be used to obtain component-level nonparametric hazard rate estimates that provide important clues toward probable root causes and help reduce warranty costs. The author also includes a detailed discussion of warranty performance prediction. The methodologies covered help assess the impact of changes in warranty limits and forecast warranty performance.
Compiling findings from many scientific journals and research papers, this handbook focuses on the origin, statistical properties, and related distributions of the Weibull distribution. It also presents various approaches to estimate the parameters of this distribution under all possible situations of sampling data and approaches to parameter and goodness-of-fit testing. The author provides illustrative examples from the biological, environmental, health, physical, and social sciences and lists several statistical software packages capable of performing Weibull analysis. The extensive bibliography includes 1,200 research papers on the theory and application of the Weibull distribution.
Catalog no. K10183, ISBN: 978-1-4398-0325-7 April 2009, 6-1/8 x 9-1/4, 176 pp. Suggested Price: $79.95 / £48.99
Catalog no. C7436, ISBN: 978-1-4200-8743-7 January 2009, 7 x 10, 808 pp. Suggested Price: $99.95 / £55.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list
Fix Your Supply Chain Supply Chain Management / Logistics 92
How to Create a Sustainable Lean Improvement Roadmap Paul Husby
3M Company, St. Paul, Minnesota, USA
Dan Swartwood
Connective Technologies in the Supply Chain Edited by
Sameer Kumar
University of St. Thomas, Minneapolis, Minnesota, USA
PRAGMATEK Consulting Group, Minneapolis, Minnesota, USA
Series: Supply Chain Integration Modeling, Optimization and Application, 3
Written for the real leaders in an organization, whether they be middle managers or CEO’s, this roadmap to sustainable improvement remains free of dogmatic adherence to one method over another. Drawing from decades of experience, the authors show how by combining principles of Six Sigma, lean, and SCOR an organization can break away from typical manager-centric approaches and ensure end-to-end alignment of all participants and processes along the supply chain. Using the fictional company Twin City Manufacturing, they demonstrate the use of metrics linked to customer values, equipping change agents with the tools they need to develop, implement, and maintain improvement strategies.
Connective Technologies in the Supply Chain explores the position of connective technologies across the supply chain, including management of engineering and manufacturing operations. This book addresses such topics as strategic frameworks, analytical models, GPS, inventory management, quality control, mobile technology, security challenges, and a variety of other topics. Offering a design of a connective technology enabled knowledge-based supply chain management system, the text provides an overview of applications and contains case studies that focus on the design, development, and implementation of connective technology systems.
Catalog no. PP7381, ISBN: 978-1-56327-381-0 May 2009, 6 x 9, 176 pp. Suggested Price: $49.95 / £30.99
Compliance in Today’s Global Supply Chain
Catalog no. AU4349, ISBN: 978-1-4200-4349-5 2007, 6-1/8 x 9-1/4, 296 pp. Suggested Price: $83.95 / £46.99
Construction Supply Chain Management Handbook Edited by
Thomas A. Cook
William J. O’Brien, Carlos T. Formoso, Vrijhoef Ruben, and Kerry A. London
Managing director of ARI and Department of Commerce appointee to the New York District Export Council, Thomas Cook is one of the most accomplished experts on international trade. In this comprehensive yet accessible resource, he provides a step-by-step blueprint for executing a corporate global trade program that is both compliant and cost-effective. The text identifies both traditional concerns and emerging complications, and then puts forward strategies to address them. In providing cost-effective solutions for building and securing a global supply chain, Cook emphasizes continuing education that will sensitize all levels of an enterprise to the importance of abiding by changing regulations.
Increasing demands for quality and cost improvements as well as the revolution in global logistics has brought research on construction supply chain management to the forefront. With international contributors providing interdisciplinary perspectives, this volume provides a comprehensive review of CSCM methodologies and presents leading examples of best practices. Keeping pace with advances in the field, the book addresses major areas of concern, including management of production operations, organizational arrangements and contracts, and the use of information technology to define the current state of the art.
American River International, Melville, New York, USA
Catalog no. AU6219, ISBN: 978-1-4200-8621-8 July 2009, 6-1/8 x 9-1/4, 248 pp. Suggested Price: $79.95 / £48.99
Catalog no. 47450, ISBN: 978-1-4200-4745-5 January 2009, 6-1/8 x 9-1/4, 508 pp. Suggested Price: $129.95 / £72.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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Eaches or Pieces Order Fulfillment, Design, and Operations Handbook
Essentials of Logistics and Management Edited by
David E. Mulcahy
The Villages, Florida, USA
Francis-Luc Perret, Corynne Jaffeux, Michel Fender, and Philippe Wieser
This handbook was created for direct marketing and retail store fulfillment operations that handle pieces or eaches as customer orders. It provides insights and tips for small item and flatware warehouse, distribution, plant, or logistic center professionals to make their logistic segments and material handling systems (MHS) more efficient and cost effective. Each chapter looks at a vendor unit of product (UOP) or customer order (CO) flow through an operation’s receiving, storage, and pick, pack and ship activities. It also studies the various order fulfillment concepts and layout descriptions for CO pick, pack, and ship. This clever handbook bridges the gap between industrial engineering and operations.
The Essentials of Logistics and Management provides a broad expertly guided investigation into the knowledge required to maximize the practice of logistics in a way that contributes to a company’s growth. The text elaborates upon a conceptual framework in which the role of all stakeholders and possible logistics are analyzed in a systematic approach that explores customer relations management, interactive information support, production optimization, and operations management as well as human resources and resource allocation. The purpose of this book is help managers employ vision and strategy in developing a methodology that identifies, evaluates, and utilizes all critical factors.
Catalog no. AU3522, ISBN: 978-0-8493-3522-8 2007, 6-1/8 x 9-1/4, 952 pp. Suggested Price: $93.95 / £51.99
Catalog no. EF4619, ISBN: 978-1-4200-4619-9 2008, 6-1/8 x 9-1/4, 550 pp. Suggested Price: $97.95 / £54.99
Environment Conscious Manufacturing
Facility Logistics
Edited by
Surendra M. Gupta
Northeastern University, Boston, Massachusetts, USA
A.J.D. (Fred) Lambert
Supply Chain Management / Logistics
o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
93
Approaches and Solutions to Next Generation Challenges Edited by
Technische Universiteit Einhoven, The Netherlands
Maher Lahmar
Environment Conscious Manufacturing (ECM) is an emerging discipline that is concerned with developing methods for manufacturing new products from conceptual design to final delivery, and ultimately to end-of-life disposal, that satisfy environmental standards and requirements. This text provides comprehensive coverage of this discipline, exploring such topics as algorithms and heuristics; design for disassembly, the environment, recycling, and remanufacturing; disassembly process planning and scheduling; environmental impact assessment models; lifecycle assessment; logistic aspects; product reuse and recovery; and sustainable products. It also includes several case studies in ECM.
This volume explores developments in the technology, industrial practices, and business environments of facility logistics. It discusses the main trends impacting facility logistics operations, examines the basic functionalities and capabilities of warehouse management systems, and outlines a comprehensive yet simple method for the quick assessment of warehouse performance. The book also presents solutions to emerging challenges in facility logistics, along with procedures to better plan and manage logistics activities. The final chapter reviews educational resources and offers examples of how multimedia tools can be used to develop new teaching material.
University of Houston, Texas, USA
Catalog no. DK552X, ISBN: 978-0-8493-3552-5 2008, 6-1/8 x 9-1/4, 560 pp. Suggested Price: $154.95 / £86.00
Catalog no. AU8518, ISBN: 978-0-8493-8518-6 2008, 6-1/8 x 9-1/4, 336 pp. Suggested Price: $83.95 / £46.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list
The Intimate Supply Chain Supply Chain Management / Logistics
Hands-On Inventory Management
Leveraging the Supply Chain to Manage the Customer Experience
Ed C. Mercado
David Frederick Ross
Using a clear, organized, and accessible building block approach to managing inventory, this volume offers complete coverage of the basic concepts, calculations, and techniques of inventory. These fundamental techniques, which can be easily applied to handle problems in the workplace, are used to demonstrate current concepts such as lean principles and continuous improvement. Numerous case studies from a variety of industries are provided to illustrate concepts. Additional topics presented include types of inventory, inventory transactions, bills of materials, planning and replenishment, storage and physical control, and supply chain management and technology.
Bestselling author David Ross has been instrumental in the development of the principles and practices involved in implementing supply chain management in numerous companies across many industries. In this book he presents a paradigm shift in supply chain thinking. He explains how effective supply chain management must start with the aim of being as intimate with the customer as possible in order to bring total value to the customer’s experience. Rather than focusing on a portfolio of products, this work explains how to focus on the individual customer’s requirements with the intent of satisfying that customer’s wants and needs.
Star Building Systems, Lockeford, California, USA
Catalog no. AU8326, ISBN: 978-0-8493-8326-7 2008, 6-1/8 x 9-1/4, 128 pp. Suggested Price: $62.95 / £34.99
Lawson, Schaumburg, Illinois, USA
Catalog no. AU6497, ISBN: 978-1-4200-6497-1 2008, 6-1/8 x 9-1/4, 304 pp. Suggested Price: $79.95 / £44.99
Textbook
Integral Logistics Management
Operations and Supply Chain Management in 94 Comprehensive Value-Added Networks, Third Edition Paul Schönsleben
Swiss Federal Institute of Technology, Zurich, Switzerland Series: Resource Management
Introduction to Logistics Engineering Edited by
G. Don Taylor
Virginia Polytechnic Institute and State University, Blacksburg, USA
Tackling the logistical, planning, and managerial challenges that all companies face, this third edition retains many of the previous editions’ features while incorporating several developments, particularly in strategy issues. This edition contains new sections on facility location planning for production, distribution, and service networks as well as strategic procurement. It also covers TQM, Six Sigma, and system and project management. The book includes key figures for the classification of planning methods in materials management and interactive Macromedia Flash elements for download from a companion website.
In spite of its importance, logistics engineering often lags behind industry requirements, especially in terms of engineering-based needs. Filling the gap between education and practice, this brief but comprehensive volume covers the most basic material in the field of logistics engineering, making is suitable for those who require an overview. The book discusses logistics from historical and economic perspectives, covers the basic tools required for the study and practice of logistics, and reviews the metrics that can be used to evaluate progress. It then delves into activities that commonly fill the workdays of logisticians. The book closes with an excellent chapter on logistics as an integrating systems function.
Catalog no. AU5194, ISBN: 978-1-4200-5194-0 2007, 6-1/8 x 9-1/4, 1064 pp. Suggested Price: $93.95 / £51.99
Catalog no. 88513, ISBN: 978-1-4200-8851-9 January 2009, 7 x 10, 320 pp. Suggested Price: $89.95 / £49.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m Item-Attendant ICT Anthony Furness
Anthony Furness & Associates, Stafford, UK
John Griffiths
Technology Innovation Centre, Birmingham, UK
Paul Chartier
Managing Global Supply Chains
Compliance, Security, and Dealing with Terrorism Thomas A. Cook
American River International, Melville, New York, USA
Praxis Consultants, Chippenham, UK
Item-attendant information and communications technology (ICT) provides an all embracing format that allows for automatic identification and data transfer. It is designed to both better manage products and their components and keep track of all the physical assets and people in a corporation. This book demonstrates how, through ICT, a corporation can gain control of all its assets and be able to handle data extremely fast and effectively, while also offering a platform for integrating ICT information with other IT functions. It also details how technology can be employed to increase efficiency, productivity, profitability, and competitive advantage. Catalog no. AU6951, ISBN: 978-1-4200-6951-8 July 2009, 6-1/8 x 9-1/4, 288 pp. Suggested Price: $79.95 / £48.99
The events of September 11, 2001 had a profound impact not only on individuals, institutions, and governments, but also on global trade. The reverberations of this focused act of terrorism are manifest in much more stringent logistics, documentation requirements, and regulations. A single source on compliance and security, Managing Global Supply Chains frames a comprehensive strategy for supply chain executives in the post 9/11 world. It delineates problems and changes in rules and regulations, discusses vocabulary and acronyms including AES, CSI, and The Patriot Act, and teaches executives to implement mandatory compliance and security programs as a means of preserving expeditious global supply chains. Catalog no. AU6456, ISBN: 978-1-4200-6456-8 2008, 6-1/8 x 9-1/4, 224 pp. Suggested Price: $79.95 / £44.99
Edited by
Mastering Purchasing Management for Inbound Supply Chains
G. Don Taylor
Thomas A. Cook
Virginia Polytechnic Institute and State University, Blacksburg, USA
American River International, Melville, New York, USA
Taking a unique engineering approach, the Logistics Engineering Handbook provides comprehensive coverage of traditional methods and contemporary topics. The book delineates basic concepts and practices, provides a tutorial for common problems and solution techniques, and discusses current topics that define the state of the logistics market. It covers background information that defines engineering logistics, activities and implementation, transportation management, enabling technologies, and emerging trends. Each chapter includes either a brief case study overview of an industrially motivated problem or a tutorial using fabricated data designed to highlight important issues.
Many of the lessons about inbound supply—especially foreign purchasing—are far less costly when learned through others’ experience. Leaving little to chance, international trade expert Thomas Cook details the fundamentals of logistics and compliance, while also offering essential insight that even seasoned supply managers will find valuable. He covers the importance of bonded warehouses and cost modeling. He presents case studies from a variety of industries that illustrate best practices while revealing those things that the savvy trader should know about foreign trade zones.
Logistics Engineering Handbook
Catalog no. 3053, ISBN: 978-0-8493-3053-7 2008, 7 x 10, 640 pp. Suggested Price: $129.95 / £72.99
Supply Chain Management / Logistics
Exploiting the Power of Identification
95
Catalog no. PP6197, ISBN: 978-1-4200-8619-5 July 2009, 6-1/8 x 9-1/4, 248 pp. Suggested Price: $79.95 / £48.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list Modeling and Benchmarking Supply Chain Leadership Supply Chain Management / Logistics
Setting the Conditions for Excellence Joseph L. Walden
Task Force Logistics, Fort Leavenworth, Kansas, USA Series: Resource Management
Applying his 30 years of supply chain experience and exemplary leadership, Joe Walden invites supply chain managers to step up and become supply chain leaders in pursuit of new levels of excellence. In addition to providing a roadmap to leadership for supply chain professionals, the book fills a gap in most university curriculums by serving as a practical manual on leadership. The book details those qualities that can serve as benchmarks for measuring leadership success. It also provides a historical look at leadership in supply chain management complemented by original interviews with leaders in industry and government across three continents. Catalog no. AU397X, ISBN: 978-1-4200-8397-2 July 2009, 6-1/8 x 9-1/4, 288 pp. Suggested Price: $79.95 / £48.99
Operational Excellence
Using Lean Six Sigma to 96 Translate Customer Value through Global Supply Chains James William Martin
Retail Supply Chain Management James B. Ayers
CGR Management Consultants, Playa del Rey, California, USA
Mary Ann Odegaard
Michael G. Foster Business School, University of Washington, USA
Most retail industry managers focus on products instead of operations. Retail Supply Chain Management demonstrates the connection between products, market, and strategies. This book provides an understanding of each facet of the supply chain to show how each component is related and can be manipulated for maximum return. Describing tools for production planning and inventory control, it addresses the ways to improve customer service. It explains methods for approaching costs and cost reduction, covering assets and operating expenses. This text also includes case studies on such companies as Wal-Mart, GM, and Dell to illustrate specific solutions to common situations in a retail supply chain. Catalog no. AU9052, ISBN: 978-0-8493-9052-4 2008, 6-1/8 x 9-1/4, 448 pp. Suggested Price: $93.95 / £51.99
RFID and Sensor Networks
Architectures, Protocols, Security and Integrations Edited by
Yan Zhang
Simula Research Laboratory, Lysaker, Norway
Laurence T. Yang
St. Francis Xavier University, Antigonish NS, Canada
Six Sigma Integration, Inc., Rehoboth, Massachusetts, USA
Jiming Chen
Presenting 110 key concepts designed to translate the voice of the customer throughout global supply chains, this volume is a practical source of information for organizations seeking to increase productivity and improve shareholder satisfaction. Recognizing that failure is often self-induced through poor leadership and an inability to form and execute a strategic vision, the author shows how to increase global competitiveness through the application of Six Sigma. He details crucial implementations needed for enhanced productivity, while also explaining how to establish seamless information-sharing throughout global supply chains, paying particular attention to the role of IT.
Integrating Radio Frequency Identification (RFID) and Wireless Sensor Networks (WSN) for the first time, this comprehensive text explains the importance of their complementary nature, flexible combination, and ubiquitous computing. With a section devoted to each individual element, the text covers the tags, readers, and middleware associated with RFID. It then provides insight into the routing, medium access control, and cross-layer optimization of WSN. The book discusses the enhanced visibility and monitoring capability that is possible and observes practical uses such as a smart home, a surveillance system, and applications for personal health care.
Catalog no. AU6250, ISBN: 978-1-4200-6250-2 2008, 6 x 9, 664 pp. Suggested Price: $93.95 / £51.99
Zhejiang University, Hangzhou, China
Catalog no. AU7777, ISBN: 978-1-4200-7777-3 June 2009, 6-1/8 x 9-1/4, 450 pp. Suggested Price: $99.95 / £60.99
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Applications, Technology, Security, and Privacy Edited by
Syed A. Ahson
RFID in the Supply Chain
Microsoft Corporation, Bellevue, Washington, USA
A Guide to Selection and Implementation
Mohammad Ilyas
Judith M. Myerson
From basic concepts to future research directions, the RFID Handbook provides technical information about all aspects of RFID technology. This book presents current and emerging applications in supply chain management, field reporting and communication systems, the pharmaceutical industry, video surveillance, and information services. It also describes various state-of-the-art technologies from data management systems to transient and persistent electronic product codes. The book also addresses security and privacy issues with in-depth discussions of authentication mechanisms, inter-domain security, and encryption schemes, among other topics.
Helping readers modernize their operations through RFID, this forward-looking volume provides an overview of the RFID market and presents compelling reasons for transitioning to RFID. It offers a comprehensive education about the hardware, software, and other aspects required to deploy RFID and highlights the separate but equal concerns that business and IT executives have about the implementation of RFID applications. The book includes selection guidelines and implementation examples and discusses the implementation of a business process model. The book’s soupto-nuts coverage ensures that RFID implementations are both successful and cost-effective.
Catalog no. 54996, ISBN: 978-1-4200-5499-6 2008, 7 x 10, 712 pp. Suggested Price: $139.95 / £77.99
Catalog no. AU3018, ISBN: 978-0-8493-3018-6 2007, 6-1/8 x 9-1/4, 456 pp. Suggested Price: $88.95 / £49.99
Florida Atlantic University, Boca Raton, USA
RFID in Logistics
A Practical Introduction
IT Consultant, Philadelphia, Pennsylvania, USA
Supply Chain Management / Logistics
RFID Handbook
Textbook
RFID Metrics
97
Erick C. Jones
University of Nebraska, Lincoln, USA
Decision Making Tools for Today’s Supply Chains
Christopher A. Chung
William Oliver Hedgepeth
Seabrook, Texas, USA
University of Alaska, Anchorage, USA
Providing a deeper understanding of the field, this book examines past, present, and future directions for RFID technology. The book presents an integrated logistics model along with various applications of RFID in animal tracking, toll roads, people tracking, and other areas. It addresses both active and passive system component testing models and examines best practices for logistics integration. The text also covers mandates and standards, making it an ideal reference for practitioners and instructors. The book contains Technical Notes sections, allowing readers to move on to general concepts if that is their immediate need, but easily find the technical information on a case by case basis.
Based on the author’s experience testing and implementing RFID technology in both industrial and military cases, this text explains how to evaluate the need for this technology. The author focuses on what problems RFID is meant to solve, if such problems exist in an organization, and what metrics to use for effective decision making. After establishing what RFID is and how it fits into the systems concept, the book discusses current RFID applications around the world, reveals key metrics for decision making as well as how to develop new metrics unique to RFID, demonstrates a war game for exploring RFID, and presents statistical methods for analyzing the data collected from the war games or gathered during implementation.
Catalog no. 9385, ISBN: 978-0-8493-8526-1 2008, 6-1/8 x 9-1/4, 520 pp. Suggested Price: $119.95 / £66.99
Catalog no. 7979, ISBN: 978-0-8493-7979-6 2007, 6-1/8 x 9-1/4, 152 pp. Suggested Price: $88.95 / £49.99
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
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For more information and a complete list
Supply Chain Management / Logistics 98
Rightsizing Inventory Joseph L. Aiello
Consultant, Mahwah, New Jersey, USA
Supply Chain Project Management Second Edition James B. Ayers
Series: Resource Management
CGR Management Consultants, Playa del Rey, California, USA
Based on 45 years of supply chain management, Joseph Aiello delivers the most thorough examination of inventory control available. This recognized authority discusses how the entire internal and external supply chain of today contributes to, or challenges, efforts to optimize product inventory and delivery. Articulated by actual examples, Aiello discusses obvious and hidden factors, including those related to sales, marketing, purchasing, manufacturing, warehousing, IT, and distribution. The appendix includes 150 tips on how to right size inventory. Through this rigorous examination, the book provides a pragmatic overview regarding the workings of an efficient supply chain.
A guide for implementing strategic supply chain improvements, this book covers how to implement best practices from project management to continuously improve the supply chain. Focusing on improving SC competitiveness, the author discusses the use of project management skills to improve the collaboration and communication between suppliers and customers. He covers how to achieve company-wide agreement for directing change, innovations for collaborations to reduce material and process costs, and strategies to lower risk in undertaking difficult supply chain change. The incorporation of anecdotes from SC and project managers make this a practical resource.
Catalog no. AU8515, ISBN: 978-0-8493-8515-5 2008, 6-1/8 x 9-1/4, 512 pp. Suggested Price: $83.95 / £46.99
Catalog no. AU3929, ISBN: 978-1-4200-8392-7 July 2009, 6-1/8 x 9-1/4, 388 pp. Suggested Price: $79.95 / £48.99
Strategic Planning Models for Reverse and Closed-Loop Supply Chains
Supply Chain Cost Control Using Activity-Based Management
Kishore K. Pochampally
Sameer Kumar
Satish Nukala
Matthew Zander
Surendra M. Gupta
Northeastern University, Boston, Massachusetts, USA
Series: Supply Chain Integration Modeling, Optimization and Application, 2
The first complete work published on strategic planning of reverse and closed-loop supply chains, this book addresses the issues faced by planners using efficient models in a variety of decisionmaking situations. It addresses selection of economical used and new products, and the evaluation of collection centers, production and recovery facilities, and marketing strategies. It also looks at the selection of potential second-hand markets, and the achievement of optimal transportation. Written for both professionals and academics, it demonstrates how particular strategic issues can be effectively approached in particular situations, using suitable quantitative techniques or suitable combinations.
Supply Chain Cost Control Using Activity-Based Management discusses the competitive advantage that cost analysis and management can bring to companies within a supply chain. The book addresses a number of strategies to evaluate the total cost inherent in a customer-supplier relationship, using total cost of ownership (TCO), activity-based costing (ABC), and activity-based management (ABM) for analyzing and controlling supply chain costs. Combining game theory with survey results, the authors suggest cost reduction strategies in competitive environments and predict the outcomes of these strategies. This cost-effective system helps businesses remain competitive and profitable.
Catalog no. 54783, ISBN: 978-1-4200-5478-1 January 2009, 6-1/8 x 9-1/4, 292 pp. Suggested Price: $79.95 / £44.99
Catalog no. AU8215, ISBN: 978-0-8493-8215-4 2007, 6-1/8 x 9-1/4, 224 pp. Suggested Price: $88.95 / £49.99
Southern New Hampshire University, Manchester, USA Halliburton Energy Services, Houston, Texas
University of St. Thomas, Minneapolis, Minnesota, USA Consultant, Rochester, Minnesota, USA
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m Supply Chain Risk Management
Minimizing Disruptions in Global Sourcing Edited by
Robert B. Handfield
Eli Schragenheim
North Carolina State University, Raleigh, USA
H. William Dettmer
DRK Research & Consulting, Raleigh, North Carolina, USA
Elyakin Management Systems, Ra’anana, Israel Goal Systems International, Port Angeles, Washington, USA
A sequel to the bestselling Manufacturing at Warp Speed, this text discusses new developments in managing the supply chain that shifts the focus of all stages of the supply chain to emerging concerns regarding time to market. It reviews the connections that exist along the chain, not only as agile but reliable, and provides a strong rationale for implementing S-DBR and Planned Load. From this background, it addresses the new demands taken on when a firm makes the capacity to handle rush orders a priority. The text discusses availability, and managing inventory in the context of speeding up delivery. Catalog no. AU7335, ISBN: 978-1-4200-7335-5 April 2009, 6-1/8 x 9-1/4, 232 pp. Suggested Price: $79.95 / £48.99
A Supply Chain Logistics Program for Warehouse Management
Kevin McCormack
Series: Resource Management
Written to assist companies moving to the use of a global sourcing model for parts and materials procurement, this text addresses the issues of product and service flow disruptions. Unlike previous treatments, it goes beyond an overview of risk to provide and explain an exhaustive list of potential supply chain disruptions. Offering guidance on redesigning supply chains for better resiliency, this book is a complete guide for navigating the complexities inherent in the execution and management of global logistics and sourcing, supplier development and materials management. The book includes multi-industry case studies of supply chain disruptions from major corporations, including Target, GlaxoSmithKline, the Home Depot, and IBM. Catalog no. AU6642, ISBN: 978-0-8493-6642-0 2008, 6-1/8 x 9-1/4, 136 pp. Suggested Price: $83.95 / £46.99
Sustaining the Military Enterprise
99
David E. Mulcahy
The Villages, Florida, USA
An Architecture for a Lean Transformation
Joachim Sydow
Dennis F.X. Mathaisel
Kirchheimbolanden, Germany
Babson College, Babson Park, Massachusetts, USA
Most logistics professionals have learned from experience that a pre-planned and organized warehouse operation concept with a WMS program project offers significant advantages. A Supply Chain Logistics Program for Warehouse Management provides insights and tips to improve the efficiency of a WMS program. The book presents a WMS program design that can help managers reduce identified product damage, enhance identified product flow and inventory tracking, increase employee productivity, improve customer service, reduce warehouse operating costs, maintain on-schedule deliveries, and assure asset protection. It contains illustrations and forms to assist in operations.
Providing both engineering and management views on the subject, Sustaining the Military Enterprise focuses on the tools that management, product development, and operational support teams must consider in the design, development, operation, and improvement of products that are cost-effective in all phases of the life cycle. This book describes a lean architecture strategy to transform military maintenance. Integrating new systems engineering principles with proven commercial management practices, the text demonstrates how to minimize non-value-added activities throughout the entire military sustainment enterprise.
Catalog no. AU0575, ISBN: 978-0-8493-0575-7 2008, 7 x 10, 552 pp. Suggested Price: $89.95 / £49.99
Supply Chain Management / Logistics
Supply Chain Fulfillment at Warp Speed
Catalog no. AU6224, ISBN: 978-1-4200-6224-3 2008, 6-1/8 x 9-1/4, 312 pp. Suggested Price: $83.95 / £46.99
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For more information and a complete list Sustaining the Military Enterprise Enhancing its Ability to Perform the Mission
Supply Chain Management / Logistics 100
Dennis F.X. Mathaisel
Babson College, Babson Park, Massachusetts, USA
Joel M. Manary
SPAWAR, SSC, San Diego, California, USA
Clare L. Comm
University of Massachusetts, Lowell, USA
Military supply chains are unique in that what is supplied to the end user is often returned to the supply chain for maintenance, repair, and overhaul. This book offers concepts and tools for enhancing the ability of the military to perform required supply chain duties. The author focuses on five main areas: availability, dependability, capability, affordability, and marketability. With a discussion of operational availability, the first section provides an understanding of current materials, inventory management practices, and supply chain integration strategies. Subsequent sections address performance-based logistics, life cycle cost models, and the reliability of weapons systems. Catalog no. AU7858, ISBN: 978-1-4200-7858-9 June 2009, 6-1/8 x 9-1/4, 300 pp. Suggested Price: $89.95 / £54.99
Using Technology to Transform the Value Chain Fred Kuglin
Kuglin, Inc., Plano, Texas, USA
Ray Hood
Qumu, Inc., Emeryville, California, USA
Technology alone does nothing for global companies. When applied to business processes in an effective way, new technologies can produce breakthrough changes in how companies conduct business. Using Technology to Transform the Value Chain demonstrates the need for using these emerging technologies in business to maintain competitiveness. This book illustrates how connectivity can enable a firm to make informed business choices and create new revenue streams while managing and maximizing connectivity. This text also presents case studies from a variety of industries to show how new technologies can be deployed in different business environments in order to enhance productivity and performance. Catalog no. AU4759, ISBN: 978-1-4200-4759-2 January 2009, 6-1/8 x 9-1/4, 140 pp. Suggested Price: $79.95 / £44.99 In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m 21st Century Security and CPTED: Designing for Critical Infrastructure Protection and Crime Prevention..............50 5 Pillars of the Visual Workplace.......................................77 5S for Healthcare...............................................................19 5S for the Office: Organizing the Workplace to Eliminate Waste.................................................................68
Bayesian Process Monitoring, Control and Optimization......................................................................89
Contracting for Services in State and Local Government Agencies........................................................38
Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance...................................28
Creating a Lean Culture: Tools to Sustain Lean Conversions........................................................................72
Best Practices in Business Technology Management.......30
Creating a Lean R&D System: Lean Principles and Approaches for Pharmaceutical and Research-Based Organizations....................................................................76
Beyond Lean: Elements of a Successful Implementation.................................................................76
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Beyond the Balanced Scorecard: Improving Business Intelligence with Analytics................................................28
A Culture of Rapid Improvement: Creating and Sustaining an Engaged Workforce....................................72
Beyond the Theory of Constraints: How to Eliminate Variation & Maximize Capacity........................................82
A Guide to Lean Six Sigma Management Skills...............73
Building a Project Work Breakdown Structure: Visualizing Objectives, Deliverables, Activities, and Schedules....................................................................30
A Revolution in Manufacturing: The SMED System........85 A Standard for Enterprise Project Management...............36 A Study of the Toyota Production System: From an Industrial Engineering Viewpoint.....................................86 A Supply Chain Logistics Program for Warehouse Management......................................................................99
Building an Effective Information Security Policy Architecture........................................................................51 Building an Enterprise Business Continuity Program.............................................................................51 Building Software: A Practitioner’s Guide.........................30
A3 Problem Solving for Healthcare: A Practical Method for Eliminating Waste........................19
Building Vulnerability Assessments: Industrial Hygiene and Engineering Concepts................................................12
Acceptance Sampling in Quality Control, Second Edition...................................................................89
Business Improvement Districts: Research, Theories, and Controversies..............................38
Actuarial Models: The Mathematics of Insurance............59
Business Intelligence for Telecommunications..................8
Adversarial Reasoning: Computational Approaches to Reading the Opponent’s Mind...........................................87
Business Policy and Strategy: The Art of Competition, Seventh Edition....................................................................3
Aircraft System Safety: Military and Civil Aeronautical Applications.......................................................................89 American Public Service: Radical Reform and the Merit System......................................................................37 An Introduction to Comparative Legal Models of Criminal Justice.................................................................45 An Introduction to Exotic Option Pricing.........................62 An Introduction to Forecasting Time Series Using Stata.........................................................................62 An Introduction to Modern Econometrics Using Stata.........................................................................63 Analysis on Industrial Clusters in China............................3 Analysis, Geometry, and Modeling in Finance: Advanced Methods in Option Pricing................................59 Analytical Methods for Risk Management: A Systems Engineering Perspective...................................89 Andy & Me: Crisis and Transformation on the Lean Journey......................................................................71 Applied Game Theory and Strategic Behavior..................59 Applied Software Risk Management: A Guide for Software Project Managers.............................29
Business Resumption Planning, Second Edition.............12 Business Strategies for the Next-Generation Network........3
c Casino Security and Gaming Surveillance Handbook.....51 CISO Leadership: Essential Principles for Success............52 CISO Soft Skills: Securing Organizations Impaired by Employee Politics, Apathy, and Intolerant Perspectives......................................................52 Combination Products: Regulatory Challenges and Successful Product Development......................................76 Communicating Emergency Preparedness: Strategies for Creating a Disaster Resilient Public...........12
Creating Mixed Model Value Streams: Practical Lean Techniques for Building to Demand.................................78 Creating the Ultimate Lean Office: A Zero-Waste Environment with Process Automation............................69 Credit Risk: Models, Derivatives, and Management.........60 Criminal Financial Investigations: The Use of Forensic Accounting Techniques and Indirect Methods of Proof...........................................17 Crisis Management Planning and Execution...................13 Critical Infrastructure: Understanding Its Component Parts, Vulnerabilities, Operating Risks, and Interdependencies..............................................................52 Custom Kanban: Designing the System to Meet the Needs of Your Environment................................78 Customer Satisfaction Planning: Ensuring Product Quality and Safety Within Your MRP/ERP Systems.........82 Cyber Fraud: Tactics, Techniques and Procedures...........53
d Data Mining for Design and Marketing............................60 Data Mining Methods and Applications..............................8 Decision Options: The Art and Science of Making Decisions............................................................................60 Decommissioning and Radioactive Waste Management......................................................................32 Delivering Successful Projects with TSPSM and Six Sigma: A Practical Guide to Implementing Team Software ProcessSM...................................................32 Determining Project Requirements..................................32
101
Developing a Lean Workforce: A Guide for Human Resources, Plant Managers, and Lean Coordinators........25 Digital Privacy: Theory, Technologies, and Practices.......53
Complete Guide to Security and Privacy Metrics: Measuring Regulatory Compliance, Operational Resilience, and ROI...........................................................52
Disaster and Recovery Planning: A Guide for Facility Managers, Fourth Edition.................................................13
Compliance for Coding, Billing & Reimbursement: A Systematic Approach to Developing a Comprehensive Program, Second Edition..................................................19
Disaster Recovery...............................................................13
Compliance in Today’s Global Supply Chain...................92
Title Index
20 Keys to Workplace Improvement..................................27
Disaster Management Handbook......................................13 Disaster Response: Principles and Practice.......................14 Discharge Planning Handbook for Healthcare: Top 10 Secrets to Unlocking a New Revenue Pipeline......20
Architecture and Principles of Systems Engineering........85
Computational Economic Analysis for Engineering and Industry........................................................................3
Aviation and Airport Security: Terrorism and Safety Concerns, Second Edition..................................................51
Configuration Management: Implementation, Principles, and Applications for Manufacturing Industries...............32
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Connective Technologies in the Supply Chain.................92 Constitutional Law and Criminal Justice..........................38
Eaches or Pieces Order Fulfillment, Design, and Operations Handbook........................................................93
Baldrige Award Winning Quality: How to Interpret the Baldrige Criteria for Performance Excellence, Seventeenth Edition...........................................................27
Construction Supply Chain Management Handbook......92
Easier, Simpler, Faster: Systems Strategy for Lean IT.......72
Consumer Directed Health Care: A 360 Degree View........20
Effective Communications for Project Management.......33
DOE Simplified: Practical Tools for Effective Experimentation, Second Edition.....................................82
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For more information and a complete list Effective Transition from Design to Production...............85
GIS and Evidence-Based Policy Making...........................40
Elements of Effective Governance: Measurement, Accountability and Participation......................................39
Global Engineering Project Management........................33
Emergency Evacuation Planning and Management.......14
Global Warming, Natural Hazards, and Emergency Management......................................................................14
Employer Managed On-Site Health Care and Analysis....20 Encyclopedia of Alternative Investments..........................17 Encyclopedia of Public Administration and Public Policy, Second Edition............................................39 Encyclopedia of Public Administration and Public Policy, Second Edition - Online/Print Version......39
Title Index 102
Global Software Development Handbook.........................33
Governance for Health Care Providers: The Call to Leadership..........................................................................20 Government Budget Forecasting: Theory and Practice...........................................................41 Government Public Relations: A Reader...........................41
Energy Management Handbook, Seventh Edition...........16
Green Facilities Handbook................................................16
Energy Project Financing: Resources and Strategies for Success...............................................................................18
Green Intentions: Creating a Green Value Stream to Compete and Win..............................................................78
Engineering BGM..............................................................61
Green Manufacturing: Case Studies in Lean and Sustainability.....................................................................72
Engineering Design Reliability Applications: For the Aerospace, Automotive, and Ship Industries.....................90 Engineering Economics and Economic Design for Process Engineers................................................................4 Engineering Mega-Systems: The Challenge of Systems Engineering in the Information Age.................................86
h Handbook of Administrative Reform: An International Perspective.........................................................................41 Handbook of Bureaucracy, Second Edition......................41
Hidden Markov Models for Time Series: A Practical Introduction using R.........................................................61 Homeland Security and Private Sector Business: Corporations’ Role in Critical Infrastructure Protection...........................................................................53 Homeland Security Handbook..........................................14 Hoshin Kanri for the Lean Enterprise: Developing Competitive Capabilities and Managing Profit.................73 How Healthcare Works: An Introduction to Hospitals, Health Systems and Other Providers of Care.....................21 How to Complete a Risk Assessment in 5 Days or Less.......9 How to Develop and Implement a Security Master Plan........................................................................54 HOWTO Secure and Audit Oracle 10g and 11g...................9 Human Resources in the Foodservice Industry: Organizational Behavior Management Approaches.........25
i Industrial Automation and Process Control Security: SCADA, DCS, PLC, HMI......................................................54 Industrial Project Management: Concepts, Tools, and Techniques.........................................................................34
Enterprise Systems Engineering: Theory and Practice...........................................................86
Handbook of Control Room Design and Ergonomics: A Perspective for the Future, Second Edition....................82
Environment Conscious Manufacturing..........................93
Handbook of Decision Making..........................................42
Environmental Policy and Public Health.........................40
Handbook of Employee Benefits and Administration.......42
Essentials of Logistics and Management..........................93
Handbook of Energy Audits, Seventh Edition...................16
f
Handbook of Frauds, Scams, and Swindles: Failures of Ethics in Leadership..........................................4
Facilities Design, Third Edition.........................................16
Handbook of Globalization and the Environment...........42
Information Security Management Handbook, 2009 CD-ROM Edition.......................................................55
Facility Logistics: Approaches and Solutions to Next Generation Challenges......................................................93
Handbook of Globalization, Governance, and Public Administration...................................................................42
Information Security Management Handbook, Sixth Edition, Volume 2....................................................55
Far From the Factory: Lean for the Information Economy............................................................................69
Handbook of Governmental Accounting..........................43
Information Security Management Handbook, Sixth Edition, Volume 3....................................................55
Financial Justification of Nondestructive Testing: Cost of Quality in Manufacturing.....................................90 Financial Modelling with Jump Processes, Second Edition...................................................................61 Financial Models and Tools for Managing Lean Manufacturing...................................................................67 FISMA Compliance: Principles and Best Practices...........53 Fix Your Supply Chain: How to Create a Sustainable Lean Improvement Roadmap.......................92 Flow in the Office: Implementing and Sustaining Lean Improvements...........................................................69 Food Industry Quality Control Systems.............................90 Four Practical Revolutions in Management: Systems for Creating Unique Organizational Capability.......................4 Freedom from Command and Control: Rethinking Management for Lean Service...........................................70 Fundamentals of Public Budgeting..................................40
g Geographical Information Systems for the Non-Specialist......................................................................9
Handbook of Human Factors and Ergonomics in Health Care and Patient Safety.........................................21 Handbook of Long-Term Care Administration and Policy..........................................................................21 Handbook of Military Administration...............................43 Handbook of Military Industrial Engineering..................33 Handbook of Police Administration..................................43 Handbook of Public Administration, Third Edition.........43 Handbook of Public Policy Analysis: Theory, Politics, and Methods......................................................................44 Handbook of Research Methods in Public Administration, Second Edition........................................44
Information Assurance Architecture.................................54 Information Security Architecture: An Integrated Approach to Security in the Organization, Second Edition...................................................................55 Information Security Cost Management..........................54
Information Security Management Metrics: A Definitive Guide to Effective Security Monitoring and Measurement..............................................................56 Innovative Lean Development...........................................76 Inside the Mind of Toyota: Management Principles for Enduring Growth...............................................................73 Insider Computer Fraud: An In-depth Framework for Detecting and Defending against Insider IT Attacks........56 Insider Trading: Global Developments and Analysis........18 INsourcing Innovation: How to Achieve Competitive Excellence Using TRIZ......................................................83
Handbook of Technology Management in Public Administration...................................................................44
Integral Logistics Management: Operations and Supply Chain Management in Comprehensive Value-Added Networks, Third Edition....................................................94
Handbook of Transportation Policy and Administration...................................................................44
Intelligent Network Video: Understanding Modern Video Surveillance Systems................................................56
Hands-On Inventory Management...................................94
Interest Rate Modeling: Theory and Practice...................61
Health Capital and Sustainable Socioeconomic Development......................................................................45
International Handbook of Penology and Criminal Justice.................................................................45
Healthcare Payment Systems: An Introduction................21
International Handbook of Public Procurement.............45
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m Leading the Lean Enterprise Transformation...................74
Introduction to Credit Risk Modeling, Second Edition...................................................................62
Lean Administration: Case Studies in Leadership and Improvement.....................................................................70
Introduction to Financial Models for Management and Planning.....................................................................18 Introduction to General and Generalized Linear Models................................................................................62 Introduction to Logistics Engineering..............................94 Introduction to Probability and Statistics for Science, Engineering, and Finance.................................................63 Introduction to Spatial Econometrics...............................63 Introduction to Stochastic Calculus Applied to Finance, Second Edition...................................................................64 Introduction to Time Series Modeling..............................64 IS Security Auditing: Complying with ISO 27001 and 17799.................................................................................10 IT Auditing and Sarbanes-Oxley Compliance: Key Strategies for Business Improvement................................10 Item-Attendant ICT: Exploiting the Power of Identification 95
j
Lean Accounting Case Studies...........................................67
Lean Connections: Making Information Flow Efficiently and Effectively.........................................75 Lean for the Process Industries: Dealing With Complexity..................................................78 Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction.......................................................22
JIT Implementation Manual: Volume 6 -JIT Implementation Forms and Charts.............................79
Lean Production Simplified: A Plain-Language Guide to the World’s Most Powerful Production System, Second Edition...................................................................79 Lean Six Sigma for the Office............................................70 Lean Six Sigma in Service: Applications and Case Studies.......................................................................70 Lean Tools and Techniques for Customer Satisfaction and Competitive Advantage...........................79
Listening to the Voice of the Market....................................5 Logistics Engineering Handbook......................................95
m Made-to-Order Lean: Excelling in a High-Mix, Low-Volume Environment................................................80 Making the Numbers Count: The Accountant as Change Agent on the World-Class Team, Second Edition..............68
Land Use Change: Science, Policy and Management......46 Law Enforcement and Police Leadership..........................46 Leading IT Projects: The IT Manager’s Guide..................34 Leading the Health Care Revolution Using the Toyota Production Systems: Lessons from the Frontline..............22
Modern Construction: Productive and Lean Practices.....80
n Nanotechnology: The Business...........................................6 National Security Issues in Science, Law, and Technology: Confronting Weapons of Terrorism..............47 Natural Hazards Analysis: Reducing the Impact of Disasters.............................................................................15 New Methods of Competing in the Global Marketplace: Critical Success Factors from Service and Manufacturing.....................................................................6 No Money - No Mission: Best Practices of Healthcare Revenue Cycle Management.............................................23 Nonlinear Time Series: Semiparametric and Nonparametric Methods....................................................64 Numerical Methods for Finance........................................64
Open-Air Surveillance Services and Technologies for Public Safety and Homeland Security Applications.........57
Managing Global Development Risk................................35
Operational Excellence: Using Lean Six Sigma to Translate Customer Value through Global Supply Chains....................................................................96
Managing Indoor Air Quality, Fourth Edition..................17
Labor Relations in the Public Sector, Fourth Edition.......46
Model-oriented Systems Engineering Science: A Unifying Framework for Traditional and Complex Systems...........86
Managing Energy Costs: A Behavioral and Non-Technical Approach.....................................................5
Keeping Score: Using the Right Metrics to Drive World Class Performance.............................................................28
l
Modeling and Benchmarking Supply Chain Leadership: Setting the Conditions for Excellence...............................96
o
Managing Global Supply Chains: Compliance, Security, and Dealing with Terrorism...............................95
Knowledge Retention: Strategies and Solutions...............10
Microeconometrics Using Stata.........................................60
Malicious Bots: An Inside Look into the Cyber-Criminal Underground of the Internet.............................................11
k Kidnap for Ransom: Resolving the Unthinkable..............56
Medical Error and Patient Safety: Human Factors in Medicine.............................................................................23
Mobile Enterprise Transition and Management...............11
Lloyd’s MIU Handbook of Maritime Security....................56
JIT Implementation Manual: Volume 5 -Standardized Operations -- Jidoka and Maintenance/ Safety..................................................................................79
Medical Disaster Response: A Survival Guide for Hospitals in Mass Casualty Events...............................15
Lean Performance ERP Project Management: Implementing the Virtual Lean Enterprise, Second Edition...................................................................34
JIT Implementation Manual: Volume 1 -The Just-In-Time Production System...............................79
JIT Implementation Manual: Volume 4 -Leveling -- Changeover and Quality Assurance................79
Mechanics of User Identification and Authentication: Fundamentals of Identity Management...........................57
Metrics-Based Process Mapping: An Excel-Based Solution, CD-ROM...................................71
Liquid Lean: Lean Manufacturing in the Chemical and Process Manufacturing..............................................80
JIT Implementation Manual: Volume 3 -Flow Manufacturing -- Multi-Process Operations and Kanban...............................................................................79
Measuring and Improving Performance: Information Technology Applications in Lean Systems........................80
Lean Management Principles for Information Technology.........................................................................10
JIT Implementation Manual: The Complete Guide to Just-in-Time Manufacturing, Second Edition (6-Volume Set)..................................................................79
JIT Implementation Manual: Volume 2 -Waste and the 5S’s.............................................................79
May It Please the Court: Judicial Processes and Politics in America, Second Edition..................................46
Manufacturing Facilities: Location, Planning, and Design, Third Edition.................................................87 Mapping the Total Value Stream: A Comprehensive Guide for Production and Transactional Processes..........74 Mastering Purchasing Management for Inbound Supply Chains....................................................................95
103
Operations Research and Management Science Handbook...........................................................................87 Operations Research Applications.....................................87 Operations Research Methodologies.................................88 Optimal Statistical Inference in Financial Engineering.......................................................................65 Optimization Modelling: A Practical Approach................88
Mastering the Rules of Competitive Strategy: A Resource Guide for Managers..........................................5
Oracle Identity Management: Governance, Risk, and Compliance Architecture, Third Edition...........................11
Mathematical Models for Systems Reliability...................90
Organizational Assessment and Improvement in the Public Sector......................................................................47
Maximizing Emergency Department Productivity...........22
Title Index
Interpreting the CMMI®: A Process Improvement Approach, Second Edition.................................................34
Maximizing Energy Savings and Minimizing Energy Costs.........................................................................5
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For more information and a complete list Pandemic Influenza: Emergency Planning and Community Preparedness.................................................15
Quantitative Equity Portfolio Management: Modern Techniques and Applications.............................................65
Software Testing and Continuous Quality Improvement, Third Edition.............................................36
Paradox and Imperatives in Health Care: How Efficiency, Effectiveness, and E-Transformation Can Conquer Waste and Optimize Quality..............................................23
Quantitative Finance: An Object-Oriented Approach in C++..............................................................65
State and Local Pension Fund Management....................49
Patient Safety: The PROACT Root Cause Analysis Approach............................................................................24
Quantitative Fund Management.......................................63 Quick Changeover Simplified: The Manager’s Guide to Improving Profits with SMED............................81
Statistical and Probabilistic Methods in Actuarial Science...............................................................66
Performance Improvement: Making it Happen, Second Edition...................................................................28 Performance-Based Management Systems: Effective Implementation and Maintenance...................................47 Perils and Promises of Government Contracting.............48 Personnel Management in Government: Politics and Process, Sixth Edition........................................................48
Title Index
Physical Security and Wireless Access Control Systems...............................................................................57 Plant Engineers and Managers Guide to Energy Conservation......................................................................83 PMP Exam: Practice Test and Study Guide, Seventh Edition...............................................................................35 Port Security Management................................................57 Portfolio Optimization and Performance Analysis...........65 Practical Guide to Project Planning.................................35 Practical Lean Accounting: A Proven System for Measuring and Managing the Lean Enterprise................68 Practical Plant Failure Analysis: A Guide to Understanding Machinery Deterioration and Improving Equipment Reliability...........................................................................83 Private Security and the Investigative Process, Third Edition.....................................................................58
104
Quick Response Manufacturing: A Companywide Approach to Reducing Lead Times....................................84
r Regional and Urban Economics and Economic Development: Theory and Methods...................................48 Regression Modeling: Methods Theory and Computation with SAS.......................................................66 Reliability Analysis and Prediction with Warranty Data: Issues, Strategies, and Methods.........................................91 Reliability Technology, Human Error, and Quality in Health Care........................................................................24 Retail Supply Chain Management....................................96 RFID and Sensor Networks: Architectures, Protocols, Security and Integrations..................................................96
Statistical Analysis for Decision Makers in Healthcare.....24
STEP Project Management: Guide for Science, Technology, and Engineering Projects.............................37 Stock Market Volatility.......................................................18 Strategic Error-Proofing: Achieving Success Every Time with Smarter FMEAs.......................................81 Strategic Planning Models for Reverse and Closed-Loop Supply Chains...............................................98 Stream of Variation Modeling and Analysis for Multistage Manufacturing Processes................................85 Structured Credit Portfolio Analysis, Baskets and CDOs...........................................................................66 Supply Chain Cost Control Using Activity-Based Management......................................................................98 Supply Chain Fulfillment at Warp Speed..........................99 Supply Chain Project Management, Second Edition.......98
RFID Handbook: Applications, Technology, Security, and Privacy........................................................................97
Supply Chain Risk Management: Minimizing Disruptions in Global Sourcing........................................99
RFID in Logistics: A Practical Introduction......................97
Sustaining Lean: Case Studies in Transforming Culture...............................................................................74
RFID in the Supply Chain: A Guide to Selection and Implementation.................................................................97 RFID Metrics: Decision Making Tools for Today’s Supply Chains.......................................................97 Rightsizing Inventory........................................................98
Sustaining the Military Enterprise: An Architecture for a Lean Transformation......................99 Sustaining the Military Enterprise: Enhancing its Ability to Perform the Mission....................................100 Systems Thinking: Coping with 21st Century Problems..............................................................................6
Process Improvement with CMMI® v1.2 and ISO Standards...........................................................................35
Risk Analysis and Security Countermeasure Selection.............................................................................58
Process Oriented Analysis: Design and Optimization of Industrial Production Systems..........................................83
Root Cause Analysis: Improving Performance for Bottom-Line Results, Third Edition..................................84
Product Reliability, Maintainability, and Supportability Handbook, Second Edition................................................91
Technical Analysis of Stock Trends, Ninth Edition...........19
s
Techonomics: The Theory of Industrial Evolution.............6
Production and Operations Management........................84
Safety Management: A Guide for Facility Managers, Second Edition...................................................................17
The 3-D Global Spatial Data Model: Foundation of the Spatial Data Infrastructure.................................................8
Science and Technology of Terrorism and Counterterrorism...............................................................49
The Art and Practice of Court Administration..................38 The Art of Systems Architecting, Third Edition.................29
Service Oriented Enterprises..............................................12
The Basics of FMEA, 2nd Edition......................................77
Project Management Maturity Model, Second Edition...................................................................30
Simplified TRIZ: New Problem Solving Applications for Engineers and Manufacturing Professionals, Second Edition...................................................................84
The Basics of Performance Measurement, 2nd Edition........................................................................27
Project Management of Complex and Embedded Systems: Ensuring Product Integrity and Program Quality...............................................................................31
Simulation of Industrial Systems: Discrete Event Simulation Using Excel/VBA.............................................88
Production Planning and Industrial Scheduling: Examples, Case Studies and Applications, Second Edition...................................................................88 Programming Languages for Business Problem Solving................................................................11
Project Management Recipes for Success.........................31 Public Administration in East Asia: Japan, South Korea, Chinese Mainland and Taiwan...................48
Six Sigma in the Pharmaceutical Industry: Understanding, Reducing, and Controlling Variation in Pharmaceuticals and Biologics....................91 Six Sigma Software Development, Second Edition..........36
q
Social and Economic Control of Alcohol: The 21st Amendment in the 21st Century.........................49
Quantitative Business Performance Management: Challenge, Change, and Dashboard.................................36
Social Vulnerability to Disasters........................................15
t
The Business Value of IT: Managing Risks, Optimizing Performance, and Measuring Results.................................8 The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes.............69 The Complete Project Management Methodology and Toolkit................................................................................31 The Complete Project Management Office Handbook, Second Edition...................................................................31 The Death Penalty Today..................................................39
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m The Executive MBA for Engineers and Scientists................4 The Facilitative Leader in City Hall: Reexamining the Scope and Contributions...................................................40 The Intimate Supply Chain: Leveraging the Supply Chain to Manage the Customer Experience.....................94 The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments....................................................................73 The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments Spanish CD ROM...............................................................73 The Lean Accounting Handbook.......................................68
u Understanding A3 Thinking: A Critical Component of Toyota’s PDCA Management System.................................75 Understanding Research Methods: A Guide for the Public and Nonprofit Manager.........................................50 Understanding Risk: The Theory and Practice of Financial Risk Management.............................................67 Understanding Surveillance Technologies: Spy Devices, Privacy, History, & Applications, Second Edition..............59 Urban Crime Prevention, Surveillance, and Restorative Justice: Effects of Social Technologies...............................50 Using Hoshin Kanri to Improve the Value Stream...........71 Using Lean for Faster Six Sigma Results: A Synchronized Approach..................................................75
The Managed Care Contracting Handbook: Planning & Negotiating the Managed Care Relationship, Second Edition...................................................................22
Using Technology to Transform the Value Chain...........100
The New Face of Government...........................................47
Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas....................71
The Next Generation of Healthcare Delivery....................23 The Performance Paradox: Understanding the Real Drivers that Critically Affect Outcomes.............................29 The Pittsburgh Way to Efficient Healthcare: Improving Patient Care Using Toyota Based Methods........................24
v
Value Stream Management: Eight Steps to Planning, Mapping, and Sustaining Lean Improvements................81 Value Stream Mapping for Healthcare Made Easy!..........25
The Pocket Guide to the Baldrige Award Criteria, 14th Edition.......................................................................27
Value Stream Mapping for Lean Development: A How-To Guide for Streamlining Time to Market...........77
The Strategic Project Leader: Mastering Service-Based Project Leadership.............................................................37
Value-at-Risk: Theory and Practice, Revised Edition.......67
The Toyota Product Development System: Integrating People, Process, and Technology......................................77 The TWI Workbook: Essential Skills for Supervisors........26 The Ultimate Improvement Cycle: Maximizing Profits through the Integration of Lean, Six Sigma, and the Theory of Constraints........................................................75 The War on Terrorism: A Collision of Values, Strategies, and Societies......................................................................50
Title Index
The Effective CIO: How to Achieve Outstanding Success through Strategic Alignment, Financial Management, and IT Governance......................................9
w What Every Engineer Should Know About Business Communication..................................................................7 What Every Engineer Should Know About Career Management........................................................................7 What Every Engineer Should Know About Starting a High-Tech Business Venture................................................7
The Weibull Distribution: A Handbook.............................91
Winning Score: How to Design and Implement Organizational Scorecards................................................29
Time Series Analysis..........................................................66
Workforce Cross Training..................................................26
Today and Tomorrow: Commemorative Edition of Ford’s 1926 Classic.............................................7
Working with Machines: The Nuts and Bolts of Lean Operations with Jidoka......................................................81
105
Toyota Production System: Beyond Large-Scale Production.........................................................................74 Training Within Industry: The Foundation of Lean.........26 Transformative Quality: The Emerging Revolution in Health Care Performance..................................................25 Transportable Off-Grid Power Solutions Based on Alternative Energy Sources: Design, Installation and Maintenance......................................................................49 Transportation Systems Security.......................................58 Trends in Policing: Interviews with Police Leaders Across the Globe....................................................58 Triple C Model of Project Management: Communication, Cooperation, and Coordination...........37 Trust Management in Virtual Work Environments: A Human Factors Perspective............................................26 Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
CATBMP_K00172_2009 Cat.indd 105
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For more information and a complete list a Abbey; Duane C............................................................19, 21 Acquisti; Alessandro...........................................................53 Ahmed; Syed M..................................................................80 Ahson; Syed A.....................................................................97 Aiello; Joseph L...................................................................98 Aikman; Alexander B.........................................................38 Ali; Paul U..........................................................................18 Association for Manufacturing Excellence (AME)..................................................70, 72, 74
Creux; Simone E................................................................83
Boland; Philip J..................................................................66
Cudney; Elizabeth A...........................................................72
Bonvino; Robert.................................................................15
Cunningham; Jean............................................................72
Boss; Derk J........................................................................51
Currie; David M....................................................................4
Boss; Martha J....................................................................12
Curry; William Sims....................................................38, 48
Bowman; James S..............................................................37
d
Brace; Alan.........................................................................61 Bragg; Lisa M.....................................................................20 Brancik; Kenneth...............................................................56 Brotby, CISM; W. Krag........................................................55
Author Index
Anderson; Mark J................................................................82
Brown; Eric J........................................................................9
Anderson; Patrick L............................................................59
Brown; Mark Graham.................................................. 27-29
Andriole; Stephen J............................................................30
Brown; Thane......................................................................4
Appleby; John A.D...............................................................64
Buchen; Peter Walter.........................................................62
Aspinall; Richard J.............................................................46
Bullock; Jane A...................................................................14
Assavapokee; Tiravat..........................................................14
Burke; Michael T..................................................................6
Atesmen; M. Kemal............................................................33
Burkholder; Earl F................................................................8
Atlas; Randall I..................................................................50
Burroughs; Barney.............................................................17
Axis Communications Inc.................................................56
c
Ayers; James B..............................................................96, 98
Daley; John P......................................................................18 Das; Dilip K..................................................................45, 58 Day; Dennis W....................................................................12 De Furia; Guy L..................................................................31 DeCarlo; Neil......................................................................83 del Castillo; Enrique..........................................................89 Dempster; M.A.H................................................................63 Dennis; Pascal.............................................................71, 79 Dettmer; H William............................................................99 Devlin; Edward S................................................................13 Dey; Romit.........................................................................10 Dhillon; B.S........................................................................24 di Vimercati; Sabrina De Capitani....................................53
Callahan; Kathe.................................................................39
Dickerson; Charles.............................................................85
Cameron; A. Colin.............................................................60
Dinero; Donald A. .............................................................26
Babson; Harold C.................................................................3
Camp; Robert C..................................................................28
Doak; Jonathan..................................................................50
Bacik; Sandy......................................................................51
Carayon; Pascale...............................................................21
Domb; Ellen.......................................................................84
Badiru; Abidemi.................................................................34
Carroll; Brian J...................................................................34
Doty; Steve..........................................................................16
Badiru; Adedeji.......................................................33, 34, 37
Casey; John J......................................................................81
Duggan; Kevin J.................................................................78
Badiru; Adetokunboh.........................................................34
Chartier; Paul....................................................................95
Dunham; Ken....................................................................11
Baggaley; Bruce.................................................................68
Chen; Jiming......................................................................96
Dunning; Scott C...............................................................83
Banerji; Arindam...............................................................10
Childers; Cheryl.................................................................15
Barnhart; Terence M..........................................................76
Cholewka; Patricia A..........................................................45
e
Bass; Matt...........................................................................33
Chorafas; Dimitris N..........................................................10
Bassetti; W.H.C....................................................................19
Christopher; Kenneth.........................................................57
Bateman; Sam...................................................................56
Chung; Christopher A........................................................97
Baudin; Michel..................................................................81
Ciambrone; David F...........................................................85
Bauer; Jeffrey C............................................................ 23-24
Clute; Mark........................................................................90
Baum; Christopher F..........................................................63
Coggburn; Jerrell D............................................................42
Bazavan; Ioana V...............................................................54
Collette; Ron......................................................................52
Beauregard; Michael.........................................................77
Colosimo; Bianca M..........................................................89
Beck; Ori.............................................................................45
Comm; Clare L.................................................................100
Ben-Natan; Ron...................................................................9
Cont; Rama........................................................................61
Berman; Evan M..........................................................39, 48
Cook; Thomas A...........................................................92, 95
Birjandi; Ali........................................................................20
Coppola; Damon................................................................12
f
Birmingham; Fletcher.......................................................81
Corbett; John D....................................................................9
Fabrizio; Thomas...............................................................68
Bluhm; Christian.........................................................62, 66
Craglia; Max......................................................................40
Farazmand; Ali............................................................ 41-42
Boardman; John..................................................................6
Crandall; Richard E.............................................................6
Farley; James J......................................................................4
Bogui; Frederic...................................................................43
Crandall; William................................................................6
Fender; Michel...................................................................93
b
106
Bohm; Robert M................................................................39
Eapen; Gill.........................................................................60 Edelman; David C..............................................................64 Edwards; Mary E................................................................48 Edwards; Robert D.............................................................19 Eggink; John........................................................................5 Eitel; David.........................................................................22 Eklund; Niklas...................................................................41 Eliasson; Johan..................................................................43 Elizandro; David................................................................88 Enos; Darryl D....................................................................28 Epstein; Benjamin.............................................................90
Crawford; J. Kent................................................................30 In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
CATBMP_K00172_2009 Cat.indd 106
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o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m Ferraro; Jack.......................................................................37
Harbour; Jerry L...........................................................27, 29
Jonasson; Hans...................................................................32
Ficco; Mike...........................................................................7
Harris; Chris.................................................................25, 75
Jones; Duane......................................................................72
Fischer; Frank....................................................................44
Harris; Michael D. S.............................................................8
Jones; Erick C.....................................................................97
Fitzgerald; Todd.................................................................52
Harris; Rick..................................................................25, 75
Julnes; Patria de Lancer.....................................................47
Floyd; Raymond C.......................................................72, 80
Hassler; Christ Andri..........................................................49
Jurkiewicz; Carole L...........................................................49
Forbes; Lincoln Harding....................................................80
Hedgepeth; William Oliver................................................97
Ford; Henry..........................................................................7
Hejduk; Irena K..................................................................26
k
Formoso; Carlos T..............................................................92
Henry-Labordère; Pierre....................................................59
Foster; Raymond E............................................................46
Heragu; Sunderesh S.........................................................16
Fothergill; Alice..................................................................15
Herbert-Burns; Rupert.......................................................56
Fullerton; Rosemary..........................................................68
Herrmann; Debra S............................................................52
Furness; Anthony...............................................................95
Herron; David.......................................................................8
Furterer; Sandra L..............................................................70
Hildreth; W. Bartley............................................................43
g
Hill; Gerard M....................................................................31
Garvey; Paul R...................................................................89 Geckil; Ilhan K...................................................................59 Gentile; Michael.................................................................52 Gentile; Skye......................................................................52 Ghiocel; Dan M..................................................................90 Ghosh; Tushar K................................................................49 Giles; Timothy....................................................................54 Gitlow; Howard S...............................................................73 Goldschmitt; David............................................................15 Gonzalez-Rivas; George.....................................................69 Gopalaswamy; Smita.........................................................76 Gopalaswamy; Venky.........................................................76 Graban; Mark.....................................................................22 Graupp; Patrick.................................................................26 Gregoriou; Greg N........................................................ 17-18
Hill; Michael J....................................................................46 Hino; Satoshi.....................................................................73 Hirano; Hiroyuki..........................................................77, 79 Hirata; Thomas T...............................................................82 Hirukawa; Junichi.............................................................65 Holton; Glyn A....................................................................67 Hood; Ray.........................................................................100 Howard; Patrick D..............................................................53 Howard; Rick.....................................................................53 Hoyt; Lorlene......................................................................38 Hua; Ronald H...................................................................65 Hummer; Don....................................................................43 Hunt; Brian........................................................................82 Husby; Paul........................................................................92 Hussey; James M................................................................35 Hybertson; Duane W...........................................................86
Kazmeier; Juergen.............................................................33 Kearney; Richard...............................................................46 Kennedy; Frances...............................................................68 Kett; Martin........................................................................45 Keyes; Jessica......................................................................34 Keyte; Beau.........................................................................69 Khan; Aman.......................................................................40 Khoshafian; Setrag............................................................12 Khurana; Vijay Kumar.......................................................84 Killian; Jerri.......................................................................41 Killmeyer; Jan....................................................................55 King; Peter L......................................................................78 Kitagawa; Genshiro...........................................................64 Kliem; Ralph L...................................................................33 Klimberg; Ronald K.............................................................8 Knepper; Paul....................................................................50 Kobayashi; Iwao.................................................................27 Koenigsaeker; George .......................................................74 Koester; Eric.........................................................................7 Kott; Alexander...................................................................87 Krause; Micki...............................................................52, 55 Krishnamurthy; Nikhilesh.................................................30 Kritzinger; Duane..............................................................89
Greisler; David S................................................................44
i
Griffiths; John....................................................................95
Ilyas; Mohammad.............................................................97
Kuglin; Fred.....................................................................100
Gritzalis; Stefanos..............................................................53
Immordino; Kathleen M....................................................47
Kulpa; Margaret K..............................................................34
Grudzewski; Wiesław M.....................................................26
Ivergard; Toni....................................................................82
Kumar; Sameer......................................................67, 92, 98
Grunden; Naida.................................................................24
Iwanicki; Stasia...................................................................8
Gupta; Surendra M......................................................93, 98
j
l La Penna; A. Michael.........................................................20
Jackson; Thomas L......................................................19, 73
Lahmar; Maher..................................................................93
Jaffeux; Corynne................................................................93
Lambert; A.J.D. (Fred).......................................................93
Haddow; George.................................................................14
Jain; Mukesh......................................................................32
Lamberton; Damien..........................................................64
Haddow; Kim.....................................................................14
Jelinek; Jim.........................................................................81
Lambrinoudakis; Costos....................................................53
Hagland; Mark.............................................................23, 25
Jimmerson; Amy................................................................25
Lane; Greg..........................................................................80
Hall; Steven E.....................................................................35
Jimmerson; Cindy........................................................19, 25
Lapeyre; Bernard................................................................64
Hammer; David.................................................................23
Johnson; Barry L................................................................40
Larsson; Linus....................................................................69
Handfield; Robert...............................................................99
Johnson; Kent A..................................................................34
Latino; Kenneth C..............................................................84
Hansen; Shirley J................................................................17
Johnson; Thomas A......................................................47, 50
Latino; Robert J............................................................24, 84
Gustin; Joseph F............................................................13, 17
h
Author Index
Gao; Jiti..............................................................................64
Kamrani; Ali K...................................................................14
107
Kudyba; Stephan..................................................................8
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
CATBMP_K00172_2009 Cat.indd 107
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For more information and a complete list
Author Index
Lawrence; Kenneth D...........................................................8
Messina; Michael...............................................................46
Le Sage; James...................................................................63
Meyer; Urs B.......................................................................83
Lee; Elsa.............................................................................53
Mikulak; Raymond J..........................................................77
Lee; Mordecai.....................................................................41
Miller; Dennis P..................................................................30
Lehr; Peter..........................................................................56
Miller; Gerald J............................................................. 43-44
Levinson; William A...........................................................82
Miller; John H....................................................................64
Lewis; William E................................................................36
Minoli; Daniel....................................................................57
Liebowitz; Jay.....................................................................10
Mitra; Gautam...................................................................63
Liker; Jeffrey K....................................................................77
Morçöl, Göktu..............................................................38, 42
Lim; Gino J.........................................................................14
Morgan; James...................................................................77
Lim; Ian.............................................................................54
Morris; James R..................................................................18
Locher; Drew A.............................................................69, 77
Motlagh; Mitra M...............................................................45
London; Kerry A.................................................................92
Mulcahy; David E........................................................93, 99
Louis; Raymond S........................................................69, 78
Mullick; Neel......................................................................33
Loyalka; Sudarshan K........................................................49
Murer; Cherilyn G..............................................................23
Luyster; Tom......................................................................81
Murer; Michael A...............................................................23
Lynch; Thomas D...............................................................41
Murphy; David...................................................................67
m
Mutafelija; Boris................................................................35
Macaulay; Tyson..........................................................52, 54
108
Myerson; Judith M..............................................................97
p Pace; Robert Kelley............................................................63 Painter; Murphy J..............................................................49 Paley; Norton.......................................................................5 Pandian; C. Ravindranath................................................29 Panik; Michael...................................................................66 Papadakis; Emmanuel P...................................................90 Pareek; Deepak....................................................................8 Pasco; Gregory A................................................................17 Paulish; Daniel J................................................................33 Pecht; Michael...................................................................91 Peltier; Thomas R................................................................9 Peng; Jun...........................................................................49 Perret; Francis-Luc............................................................93 Peters; Barbara J................................................................23 Peters; George A.................................................................23 Petersen; J.K.......................................................................59 Pflug; Georg.......................................................................63 Phillips; Brenda...........................................................13, 15
MacDonald; Iain L.............................................................61
n
Madsen; Henrik............................................................62, 66
Naff; Katherine C...............................................................48
Pinkowski; Jack...................................................... 13-14, 42
Magee; John.......................................................................19
Namasivayam; Karthikeyan..............................................25
Plant; Jeremy F...................................................................44
Maier; Mark W....................................................................29
Nash; David B....................................................................20
Plenert; Gerhard J..............................................................10
Maloney; Erin K.................................................................12
Nash; Mark................................................................... 74-75
Pochampally; Kishore K....................................................98
Manary; Joel M.................................................................100
Neal; David M....................................................................14
Pohlman; Marlin B............................................................11
Mann; David......................................................................72
Nembhard; David A............................................................26
Poling; Sheila R........................................................... 74-75
Mara; Cynthia Massie........................................................21
Nemeth; Charles P..............................................................58
Porto; Brian L....................................................................46
Marenin; Otwin..................................................................58
Neubauer; Dean V..............................................................88
Pracilio; Valerie P...............................................................20
Martin; H. Lee......................................................................6
Newton; Charles S..............................................................88
Prelas; Mark A....................................................................49
Martin; James William..........................................70, 80, 96
Nikolaidis; Efstratios..........................................................90
Pries; Kim H.......................................................................31
Martin; Karen...............................................................71, 73
Nilsson; Fredrik..................................................................56
Prigent; Jean-Luc...............................................................65
Maskell; Brian H.......................................................... 67-68
Norman; Tom....................................................................58
Mathaisel; Dennis F.X................................................ 99-100
Nukala; Satish...................................................................98
q
Matulich; Serge....................................................................4
Nunnally; Brian K..............................................................91
Mavris; Dimitri N...............................................................85
o
McConnell; John S.......................................................91, 93 McCormack; Kevin.............................................................99 McDermott; Robin.............................................................77 McDougall; Allan...............................................................58 McEneaney; William M.....................................................88 McNabb; David E...............................................................47 McVay; Gloria.....................................................................68 Meade; David.....................................................................67 Meek; Jack W......................................................................38 Melnick; Jim.......................................................................11 Mercado; Ed C....................................................................94
O’Brien; William J..............................................................92 Odegaard; Mary Ann..........................................................96 Oetgen; William J...............................................................20 Ohno; Taiichi.....................................................................74 Ohsawa; Yukio...................................................................60 Okolita; Patricia.................................................................51 Olson; Laura Katz..............................................................21 Omitaomu; Olufemi A.........................................................3 Osterling; Mike.............................................................71, 73 Overbeck; Ludger.........................................................62, 66
Pine; John..........................................................................15
Qian; Edward E..................................................................65 Quigley; Jon M...................................................................31
r Rabin; Jack...................................................................39, 43 Radvanovsky; Robert.........................................................58 Raggad; Bel G....................................................................10 Rahm; Dianne...................................................................42 Rahman; A.........................................................................32 Rai; Bharatendra K............................................................91 Rantanen; Kalevi...............................................................84 Ravindran; A. Ravi....................................................... 87-88 Raynus; Joseph...................................................................36 Rebovich, Jr.; George..........................................................86
In North & South America Tel: 1-800-272-7737 • Fax: 1-800-374-3401 (Outside the U.S.) Tel: 1-561-994-0555 • Fax: 1-561-361-6018 e-mail: orders@taylorandfrancis.com
CATBMP_K00172_2009 Cat.indd 108
12/19/08 9:44:58 AM
Reddick; Christopher G......................................................42
Smalley; Art........................................................................75
Walden; David......................................................................4
Reidenbach; R. Eric.............................................................5
Sobek II.; Durward K.........................................................75
Walden; Joseph L................................................................96
Reynolds; Dennis...............................................................25
Sorensen; Eric H................................................................65
Wang; Hai..........................................................................11
Riccucci; Norma M............................................................48
Sorrentino; Joseph.............................................................32
Wang; John X.......................................................................7
Riedi; Martin................................................................ 49-50
Sproull; Bob.......................................................................75
Wang; Shouhong...............................................................11
Rinne; Horst.......................................................................91
Stevens; Renee...................................................................86
Wantuchowicz; Monika.....................................................26
Robbins; Donijo.................................................................50
Stromberg; Harvey.............................................................35
Ward; Leroy........................................................................35
Roberson, Cliff.............................................................38, 45
Studebaker; John M.............................................................5
Ward; Sophronia.......................................................... 75-76
Rona; J. Michael................................................................22
Stupak; Ronald J................................................................44
Weber Marin; Andrea K......................................................83
Rosenkrantz; Walter A.......................................................63
Sule; Dileep R.............................................................. 87-88
Weber; Jeffrey A...................................................................43
Ross; David Frederick........................................................94
Sun; Jinping.......................................................................41
Weissman; Ishay................................................................90
Rotar; Vladimir I................................................................59
Suri; Rajan.........................................................................84
West; Jonathan P................................................................37
Ruben; Vrijhoef..................................................................92
Svara; James H...................................................................40
Whitcomb; Patrick J...........................................................82
Ruiz; Jim............................................................................43
Swartwood; Dan.................................................................92
White; Brian E....................................................................86
Ryan; Jeffrey R...................................................................15
Sweet; Kathleen..................................................................51
Wieser; Philippe.................................................................93
s
Swets; Mark D....................................................................76
Willett; Keith D...................................................................54
Sydow; Joachim.................................................................99
Williamson; Steven..............................................................3
Sangwan; Raghvinder.......................................................33
t
Wills; Brett..........................................................................78
Sankowska; Anna...............................................................26
Taha; Hamdy.....................................................................88
Saran; Amitabh..................................................................30
Tamaki; Kenichiro.............................................................65
Sarker; Ruhul Amin..........................................................88
Taniguchi; Masanobu.......................................................65
Sauser; Brian.......................................................................6
Tankov; Peter.....................................................................61
Sawhney; Rupy (Rapinder)...............................................76
Tapping; Don.........................................................68, 71, 81
Schilling; Edward G...........................................................89
Taylor; G. Don.............................................................. 94-95
Schipper; Timothy H..........................................................76
Tayntor; Christine B...........................................................36
y
Schlogl; Erik......................................................................65
Thai; Khi V....................................................................42, 45
Yada; Katsutoshi................................................................60
Schönsleben; Paul.............................................................94
Thomas; Deborah..............................................................15
Yaffee; Robert.....................................................................62
Schragenheim; Eli.............................................................99
Thomas; Marlin U.............................................................33
Yang; Kaifeng.....................................................................44
Schulte; Margaret..............................................................21
Thumann; Albert...................................................16, 18, 83
Yang; Laurence T...............................................................96
Seddon; John......................................................................70
Thyregod; Poul..................................................................62
Yarberry, Jr.; William A.........................................................9
Seel; Nigel............................................................................3
Tipton; Harold F.................................................................55
Yingming; Zhu.....................................................................3
Shapland; Joanna..............................................................50
Todd; Maria . .....................................................................22
Younger; William J.............................................................16
Shi; Jianjun........................................................................85
Todorov; Dobromir............................................................57
Shiba; Shoji.........................................................................4
Tomas; Sam.......................................................................79
z
Shingo; Shigeo............................................................. 85-86
Trivedi; Pravin K................................................................60
Shiver; John M...................................................................22
Turner; Wayne C................................................................16
Shoham; Shlomo Giora....................................................45
u, v
Sachs; Neville W.................................................................83
Shuker; Tom................................................................71, 81 Sidney; Mara S...................................................................44 Silverman; Lionel..............................................................57 Silverstein; David...............................................................83 Singer; Bryan.....................................................................54 Singh; Nanua.....................................................................91
Author Index
o f t i t l e s , v i s i t u s a t w w w. c r c p r e s s . c o m
Wise; Stephen.....................................................................40 Woodroof; Eric.............................................................16, 18 Wright; Richard P...............................................................56 Wrobel; Leo A.....................................................................12 Wrona; Robert J..................................................................26 Wu; Lixin............................................................................61
109
Zajic; Alan W......................................................................52 Zambruski; Michael S........................................................36 Zander; Matthew................................................................98 Zhang; Yan.........................................................................96
Unhelkar; Bhuvan.............................................................11
Zimmermann; Ulf.............................................................38
Van Deusen; Cheryl..............................................................3
Zucchini; Walter................................................................61
Vargas; Ricardo Viana........................................................35 Venegas; Carlos..................................................................69 Viswanath; Dabir S.............................................................49
Singhal; Suren...................................................................90
w, x
Slocum; Kim......................................................................20
Wagner; Christoph.............................................................62
Slocum; Michael................................................................83
Wagner; Niklas...................................................................60
Rest of the World Tel: +44 (0) 1235 400 524 • Fax: +44 (0) 1235 400 525 e-mail: (UK) uk.trade@tandf.co.uk • (International) international@tandf.co.uk
CATBMP_K00172_2009 Cat.indd 109
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plc
CRC Press • Taylor & Francis • Chapman & Hall/CRC • Auerbach Publications • Productivity Press
Visit us online at
www.crcpress.com
In the Americas Sales Office - CRC Press 6000 Broken Sound Parkway, NW, Suite 300, Boca Raton, FL 33487, U.S.A. Within the Continental USA - Tel: 800-272-7737 • Fax: 800-374-3401 • orders@taylorandfrancis.com Outside the Continental USA - Tel: 561-994-0555 • Fax: 561-361-6018 • international.orders@taylorandfrancis.com
Senior Vice President of Sales
Dennis Weiss Tel: 561-998-2510 Fax: 561-998-2580 e-mail: dennis.weiss@taylorandfrancis.com
Customer Service
Sales Agents
Angela Williams Tel: 800-272-7737 ext. 6091 Fax: 800-374-3401 e-mail: angela.williams@taylorandfrancis.com
Michael Dulisse Tel: 561-998-2582 Fax: 561-361-6049 e-mail: michael.dulisse@taylorandfrancis.com
Academic Sales
Premium/Custom Sales
Retail Bookstores
Library/Medical Wholesalers
Subsidiary Rights Sales
Ryan Prior Tel: 561-998-2516 Fax: 561-361-6049 e-mail: ryan.prior@taylorandfrancis.com
Susie Carlisle Tel: 561-998-2538 Fax: 561-361-6049 e-mail: susie.carlisle@taylorandfrancis.com
Evelyn Elias Tel: 561-361-6010 Fax: 561-361-6049 e-mail: evelyn.elias@taylorandfrancis.com
Evelyn Elias Tel: 561-361-6010 Fax: 561-361-6049 e-mail: evelyn.elias@taylorandfrancis.com
Jennifer Strong Tel: 212-216-7851 Fax: 212-244-1563 e-mail: jennifer.strong@taylorandfrancis.com
Milton Park Sales Office - Taylor & Francis Group (Books Ltd) 2 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN, UK
Group Sales Director
Academic Representatives (UK)
Christoph Chesher Tel: +44 (0) 20 7017 6194 Fax: +44 (0) 20 7017 6748 e-mail: christoph.chesher@tandf.co.uk
Tim Page Higher Education Sales Manager Mobile: 07824 690646 e-mail: tim.page@tandf.co.uk
International Sales Director Graham Crossley Tel: +44 (0) 20 7017 6048 Fax: +44 (0) 20 7017 6748 e-mail: graham.crossley@tandf.co.uk
Head of UK Sales Nick Perry Tel: +44 (0) 20 7017 6132 Fax: +44 (0) 20 7017 6732 e-mail: nick.perry@tandf.co.uk
Corporate and Institutional Sales Alfred Lea Tel: +44 (0) 20 7017 6273 Fax: +44 (0) 20 7017 6732 e-mail: cis@tandf.co.uk
110
Latin American Sales
UK Sales Administrator Judith Cavell Tel: +44 (0) 20 7017 6191 Fax: +44 (0) 20 7017 6732 e-mail: judith.cavell@tandf.co.uk
Central and South America and Mexico Michael Dulisse Sales Office, Boca Raton, FL Taylor & Francis 6000 Broken Sound Parkway, NW, Suite 300, Boca Raton, FL 33487, USA Tel: 561-998-2582 Fax: 561-361-6049 e-mail: michael.dulisse@taylorandfrancis.com Ethan E. Atkin Cranbury International LLC 7 Clarendon Ave, Suite 2 Montpelier, VT 05602, USA Tel: +1 802 223 6565 Fax: +1 802 223 6824 e-mail: eatkin@cranburyinternational.com
CATBMP_K00172_2009 Cat.indd 110
China Liaison Office
Yan Pei Manager Taylor & Francis Room 523 European and Japanese Enquiries Resource Building No. 151 North Street Zhongguancun Lucy Astone Beijing, China 100080 International Sales Support Coordinator P.O. Box: 8762 Tel: +44 (0) 20 7017 6149 Tel/Fax: +86 (10) 58876523 Fax: +44 (0) 20 7017 6748 e-mail: yanpei@tandf.co.sg e-mail: lucy.astone@tandf.co.uk
International Enquiries Kate Pearce International Sales Support Manager (Books) Tel: +44 (0) 20 7017 6053 Fax: +44 (0) 20 7017 6748 e-mail: kate.pearce@tandf.co.uk
South Asian, Middle Eastern and African Enquiries
Foreign Rights
Adele Parker e-mail: adele.parker@tandf.co.uk
Customer Services Taylor & Francis Bookpoint 130 Milton Park, Abingdon, Oxon OX14 4SB Tel: +44 (0) 1235 400 524 Fax: +44 (0) 1235 400 525 e-mail (UK): uktrade@tandf.co.uk e-mail (internationally): international@tandf.co.uk www.hodderheadline.co.uk/Bookpoint
Standing Orders
If you would like to receive books on our improved preselective standing order system, or if you would like to have further information about this service, please contact your area manager or Customer Services Department.
Exhibitions Katie Gilbert Exhibitions Manager Tel: 020 7017 6310 e-mail: katie.gilbert@tandf.co.uk
Reanna Young International Sales Support Coordinator Tel: +44 (0) 20 7017 6114 Fax: +44 (0) 20 7017 6748 e-mail: reanna.young@tandf.co.uk
Caribbean and The West Indies
New Zealand
Middle East and North Africa
Jasmina Basic Area Sales Manager Milton Park Sales Office Tel: +44 (0) 20 7017 6187 Fax: +44 (0) 20 7017 6748 e-mail: jasmina.basic@tandf.co.uk
Macmillan Publishers NZ Ltd Victoria Johnson 6 Ride Way, Albany, Auckland, NZ Tel: +64 9414 0350 Fax: +64 9414 0357 e-mail: vicki@macmillan.co.nz
Australasia
Australia and New Zealand
Jasmina Basic Area Sales Manager – Middle East and Africa Milton Park Sales Office Tel: +44 (0) 20 7017 6187 Fax: +44 (0) 20 7017 6748 e-mail: jasmina.basic@tandf.co.uk Zoe Kaviani IPS (Middle East) Ltd P.O. Box 27533 Dubai, UAE Tel: +971 4 282 8801 Fax: +971 4 282 8804 e-mail: itpme@emirates.net.ae Website: http://www.ipsme.com
Kate Pearce Milton Park Sales Office Tel: +44 (0) 20 7017 6053 Fax: +44 (0) 20 7017 6748 e-mail: kate.pearce@tandf.co.uk
Australia Palgrave Macmillan Level 1, 15-19 Claremont Street, South Yarra Melbourne, Vic 3141, Australia Tel: +61 3 9825 1111 Fax: +61 3 9825 1010 e-mail: palgrave@macmillan.com.au www.palgravemacmillan.com.au
CRC Press and Marcel Dekker only Libraries may wish to order from their local bookseller, Palgrave Macmillan or DA Information Services Pty Ltd 648 Whitehorse Road, Mitcham Victoria, Australia Tel: +61 3 9210 7804 Fax: +61 3 9210 7788 www.dadirect.com.au
Australia Europa Publications (non-exclusive) James Bennett 3 Narabang Way, Belrose, NSW 2085 Australia Tel: +02 9986 7064 Fax: +02 9986 7030 www.bennett.com.au
Rest of Africa Jasmina Basic Area Sales Manager – Middle East and Africa Milton Park Sales Office
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Nigeria
Korea
Europe
England and Wales
Chinke Ojiji Publishers Support Services Ltd Plot 2 Adewunmi Estate Oregun Road (Near First Bank Oregun) PO Box 9270, Ikeja, Lagos State Tel: +234 1 774 1073 Fax: +234 1 493 0419 e-mail: chinkeojiji@yahoo.co.uk
Se-Yung Jun ICK (Information & Culture Korea) 473-19 Seokyo-dong, Mapo-ku Seoul, Korea 121-842 Tel: +82 2 3141-4791 Fax: +82 2 3141-7733 e-mail: cs.ick@ick.co.kr
Peter Havinga European Sales Manager A. Hofmanweg 5a, 2031 BH Haarlem The Netherlands Tel: +31 (0) 23 750 5730 Fax: +31 (0) 23 750 5701 Mobile: +31 (0) 6 515 69560 e-mail: peter.havinga@tandf.co.uk
London (East, Northwest, North) and Eastern England
Belgium, The Netherlands, France and Luxembourg
Southern England
Carlson Moilwa Sales Manager Book Promotions/Horizon Books Botswana Gaborone International Finance Park Plot 113-114, Unit 33, Kgale Mews 2, Suite 3 Gaborone, Botswana Tel: + 267 392 4901 Fax: + 267 392 4908 e-mail: crm@vbn.co.bw
South Africa, Namibia, Lesotho and Swaziland Michelle Symington Book Promotions Ltd BMD Office Park, 108 De Waal Road Diep River, 7800 Cape Town South Africa Tel: +27 21 707 5700 General Fax: +27 21 707 5795 Orders Fax: +27 21 707 5794 e-mail: msymingtom@bookpro.co.za
South Asia Ryan Cooper Area Sales Manager Milton Park Sales Office Tel: +44 (0) 20 7017 6113 Fax: +44 (0) 20 7017 6748 e-mail: ryan.cooper@tandf.co.uk
India Taylor & Francis Books India Pvt Ltd. 912 Tolstoy House 15-17, Tolstoy Marg New Delhi 110 001 Tel: +91 (0) 11 2371 2131 +91 (0) 11 2335 1453 Fax: +91 (0) 11 2371 2132 e-mail: tandfindia@airtelbroadband.in
Pakistan M. Anwer Iqbal Book Bird Mian Chambers, 3 Temple Road PO Box 518, Lahore, Pakistan Tel: +92 42 636 7275 Fax: +92 42 636 1370 e-mail: bookbird@brain.net.pk
Sri Lanka Nirosha Saravanapavan e-mail: niroshas@sltnet.lk Mobile: 0094 714 750911
Japan Hans Van Ess Book Sales and Marketing Executive Taylor & Francis Group 7F Koshin Bldg. 2-23-4 Kanda-Jimbocho Chiyoda, Tokyo 101-0051, Japan Tel: +81 (0) 3 5848 7061 Mobile: +81 (0) 80 5426 3552 e-mail: hans.vaness@informa.com United Publishers Services Limited 1-32-5 Higashi-shinagawa Shinagawa-ku, Tokyo 140-0002 Tel: +81 (0) 3 5479 7251 Fax: +81 (0) 3 5479 7307 e-mail: info@ups.co.jp Editorial Office Takahiko Kaneko Edition Synapse Yamaguchi Bldg. 3F 2-8-5 Uchikanda Chiyoda-Ku, Tokyo 101 0047, Japan Tel: +81 (0) 3 5296 9186 Fax: +81 (0) 3 3252 1822 e-mail: edsynapse@nifty.ne.jp
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East and Southeast Asia For all Taylor & Francis Group imprints please order from our Singapore Sales Office Singapore Sales Office Taylor & Francis Asia Pacific 240 Macpherson Road #08–01 Pines Industrial Building Singapore 348574 Tel: +65 6741 5166 Fax: +65 6742 9356 e-mail: sales@tandf.com.sg
Hong Kong and Vietnam
Jeffrey Lim, Books Sales Director Singapore Sales Office e-mail: jeffrey.lim@tandf.com.sg
Singapore, Philippines and Indonesia
Francis Chua, Sales Manager Singapore Sales Office e-mail: francis.chua@tandf.com.sg
Thailand
Taylor & Francis Asia Pacific Tel: +66 (2) 6427954-6 ext. 406 Fax: +66 (2) 6427677 Jeffrey Lim, Books Sales Director e-mail: jeffrey.lim@tandf.com.sg Nonglak Sawaithong, Sales Executive e-mail: s.nonglak@tandf.com.sg
Malaysia and Brunei
David Yeong General Manager Taylor & Francis Publishing Services Taylor & Francis Asia Pacific No. 23-2, Jalan PJS 8/18 Dataran Mentari, 46150 Petaling Jaya, Selangor Darul Ehsan, Malaysia Tel: +60 (3) 5630 1361 Fax: +60 (3) 5360 1732 Mobile: +60 (0) 16 331 9912 e-mail: david.yeong@tandf.com.sg
Taiwan
Taylor & Francis Asia Pacific Tel: +886 (2) 2578 6106 ext.125 Fax: +886 (2) 2578 6507 Mobile: +886 (9) 7216 9672 Jeffrey Lim, Books Sales Director e-mail: jeffrey.lim@tandf.com.sg Raymond Hsu, Sales Executive e-mail: raymond.hsu@tandf.com.sg
China
Taylor & Francis Room 903, Resource Building No.151 North Street Zhongguancun, Beijing, China 100080 Tel/Fax: +86 (10) 58876523 Jeffrey Lim, Books Sales Director e-mail: jeffrey.lim@tandf.com.sg Cynthia Ji, Sales & Marketing Executive e-mail: cynthia.ji@tandf.com.sg
Israel and the Palestinian Territories Ryan Cooper Area Sales Manager Milton Park Sales Office Tel: +44 (0) 20 7017 6113 Fax: +44 (0) 20 7017 6748 e-mail: ryan.cooper@tandf.co.uk and Rodney Franklin Franklin’s International PO BOX 3772 7, Tel Aviv 61376, Israel Tel: +972 356 00724 Fax: +972 356 00479 e-mail: rodneyf@netvision.net.il
Liza Walraven Sales Representative A. Hofmanweg 5a, 2031 BH Haarlem The Netherlands Tel: 0031 (0) 23 750 5731 Fax: 0031 (0) 23 750 5701 Mobile: 0031 (0) 6 238 49668 e-mail: liza.walraven@informa.com
Greece Ryan Cooper Area Sales Manager Milton Park Sales Office Tel: +44 (0) 20 7017 6113 Fax: +44 (0) 20 7017 6748 e-mail: ryan.cooper@tandf.co.uk
Nordic Countries Keith Gray Sales Representative Taylor & Francis Group c/o IBC Euroforum Blegdamsvej 104A, 2100 Copenhagen ø Denmark Tel: +45 4195 1428 Mobile: +45 6064 8041 e-mail: keith.gray@informa.com
Nordic Countries Sara Pellijeff Sales Representative Taylor & Francis Group Kungsbroplan 3A, Box 7022 112 27 Stockholm, Sweden Tel: +46 (0)8 440 80 58 Fax: + 46 (0)8 587 662 40 Mobile: +46 (0) 709 965 860 e-mail: sara.pellijeff@informa.com
Germany, Austria and Switzerland Eva Kneissl Area Sales Manager
Daphne Edwards Area Representative Mobile: 07802 536 233 Tel: +44 (0) 20 7017 6259 e-mail: daphne.edwards@tandf.co.uk
Oxfordshire, West Midlands and South Wales John Blake Area Representative Mobile: 07889 263 857 Fax: 01242 228 691 e-mail: john.blake@tandf.co.uk
North and Northwest England Lucy Greaves Area Representative Mobile: 07860 633156 Fax: 01663 746682 e-mail: lucy.greaves@tandf.co.uk
London (EC, SE, SW, W and WC) Charlotte Westgate Area Representative Mobile: 07917 648040 e-mail: charlotte.westgate@tandf.co.uk
Scotland and North of England To be confirmed. Please contact: Nick Perry Area Representative Tel: +44 (0) 20 7017 6132 Fax: +44 (0) 20 7017 6732 e-mail: nick.perry@tandf.co.uk
Ireland and Northern Ireland Conor Graham / Michael Darcy Brookside Publishing Services 2 Brookside, Dundrum Road, Dublin 14 Tel: 00 353 1 298 9937 Fax: 00 353 1 298 7912 e-mail: sales@brookside.ie
(Maternity leave cover for Gabriela Mauch)
Library Supply
Spain, Portugal, and Italy
Nigel Berkeley Library Supply and London Key Accounts Manager Mobile: 07795 968206 e-mail: nigel.berkeley@tandf.co.uk
Mobile: +49 (0) 173905 9469 e-mail: eva.kneissl@informa.com
Philip Veysey Area Sales Manager Príncipe de Vergara 109, 28002 Madrid, Spain Tel: +34 91 700 0688 Fax: +34 91 141 2304 Mobile: +34 68 777 3678 e-mail: philip.veysey@informa.com
Eastern Europe
Sales Agents
Botswana
Bob Davis Senior Area Representative Mobile: 07889 263 856 Fax: 01621 819 833 e-mail: bob.davis@tandf.co.uk
111
Online Retailers Rod Abraham Assistant UK Sales Manager Mobile: 07860 380 814 Fax: 01372 273 744 e-mail: rod.abraham@tandf.co.uk
Marek Lewinson (Humanities and Social Sciences) Bohaterewicza 3/45 03-982 Warsaw, Poland Tel/fax: +48 (0) 22 6714819 Mobile: +48 (0) 602 707 037 e-mail: mlewinso@it.com.pl Radek Janousek (Science and Technology) Pod Nouzovem 972/21 197 00 Prague, Czech Republic Tel: +42 (0) 28 658 49888 Mobile: +42 (0) 602294014 e-mail: radek@mareklewinson.com
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BILL TO Name_____________________________________________________________
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CATBMP_K00172_2009 Cat.indd 112
130 Milton Park Abingdon, Oxon, OX14 4SB, UK Tel: +44 (0) 1235 400 524 Fax: +44 (0) 1235 400 525 e-mail: (UK): uk.trade@tandf.co.uk (Int’l): international@tandf.co.uk
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12/19/08 9:45:01 AM
The following sectional catalogs are available from CRC Press. For a copy, please contact your local representative or CRC Press office. Agricultural and Life Sciences Catalog no. CATAGL • ISBN: 978-0-8493-3864-9
Biomedical Science and Engineering Catalog no. CATBMS • ISBN: 978-0-8493-3866-3
Business, Management and Public Administration Catalog no. CATBMP • ISBN: 978-0-8493-9175-0
Chemistry and Chemical Engineering Catalog no. CATSPC • ISBN: 978-0-8493-3867-0
Civil and Mechanical Engineering Catalog no. CATMCE • ISBN: 978-0-8493-3880-9
Computer Science and Information Technology Catalog no. CATITB • ISBN: 978-0-8493-3878-6
Electrical Engineering Catalog no. CATEEC • ISBN: 978-0-8493-3869-4
Environmental Science and Engineering Catalog no. CATEVE • ISBN: 978-0-8493-3874-8
Food Science and Nutrition
Taylor & Francis Group Pioneers in Publishing Grounded in a century-long tradition of publishing excellence, CRC Press Taylor & Francis continues to provide our world with the resources needed to promote human progress and meet the challenges that might stand in the way of that progress. Producers of printed handbooks, textbooks, tutorials, and field guides, as well as e-books, online libraries, and interactive databases, CRC Press is a full service print and electronic publisher committed to recording the accomplishments and supporting the work of the world’s leading practitioners and researchers. It’s no coincidence that many of the issues in today’s headlines read like a list of CRC new releases… from five or even ten years ago. Just as it’s never been a coincidence that the fields of inquiry our authors pursue today often bear the greatest fruit tomorrow. Whether its advancing agriculture yield, improving infrastructure, developing clean and green alternatives, retrofitting industry, reorganizing healthcare, securing our homeland, streamlining public administration, or defining just who we are and where we are going, CRC has the resources and references to turn students into professionals and leaders, researchers into innovators and pioneers. In the classroom, in the laboratory, and out in the field, wherever challenges are being met by research, ingenuity, and determination, you will find those who create and rely on the authoritative content that is the power of CRC Press.
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If you have an idea for a book or a manuscript in progress relevant to any scientific, technical, or business discipline, CRC Press is interested. Please visit our authors Web site at www.crcpress.com/authors for more information, or contact:
Forensic Science, Law Enforcement, and Homeland Security
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Catalog no. CATHFI • ISBN: 978-0-8493-3875-5
Mathematics and Statistics Catalog no. CATMTS • ISBN: 978-0-8493-3879-3
Nanoscience and Technology / CleanTech Catalog no. CATMSN • ISBN: 978-0-8493-3885-4
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