K00167_2013_UK_Cover_K00167_2013_UK_Cover.qxd 10/18/12 4:17 PM Page 1
Optimize Your eBook Budget Watch the Video to Find Out How
Scan to watch video.
“CRCnetBASE earns an overall ten. Highly recommended for all libraries serving serious scientific researchers.” —Library Journal
“... a perfect eBook platform ... Highly Recommended.” —N.N. Xiao, University of Southern California for CHOICE Reviews
Catalog no. K00167
online.sales@tandf.co.uk
+44 (0) 20 7017 6062 UK/ROW VERSION
CATSPC_2013_US_Cover_CATSPC_2013_US_Cover.qxd 10/18/12 4:45 PM Page 2
The following subject catalogs are available from CRC Press. View them online at the URLs listed or contact your local sales representative for copies.
Find What’s Missing Justify Your Buy At www.crcpress.com you can find: • Complete Table of Contents • Sample pages with Google Preview • Author affiliations, bios, and events • Peer reviews and award notices
Agriculture & Life Sciences
Environmental Science & Engineering
US: Catalog no. CATAGL • ISBN: 978-0-8493-3864-9
US: Catalog no. CATEVE • ISBN: 978-0-8493-3874-8
http://issuu.com/CRCPress/docs/annualcat_aglife_2013
http://issuu.com/CRCPress/docs/annualcat_envsci_eng_2013
Biomedical Sciences
Ergonomics & Human Factors, Industrial Engineering & Manufacturing
US: Catalog no. CATBMS • ISBN: 978-0-8493-3866-3 http://issuu.com/CRCPress/docs/annualcat_biomed_2013
• Information about ancillary materials for textbooks • Status of eBook availability
US: Catalog no. CATHFI • ISBN: 978-0-8493-3875-5 http://issuu.com/CRCPress/docs/annualcat_erg_indeng_man_2013
Business, Management, & Public Administration US: Catalog no. CATBMP • ISBN: 978-0-8493-9175-0 http://issuu.com/CRCPress/docs/annualcat_bus_pub_admin_2013
Chemistry & Chemical Engineering US: Catalog no. CATSPC • ISBN: 978-0-8493-3867-0 http://issuu.com/CRCPress/docs/annualcat_chem_chemeng_2013
Civil & Mechanical Engineering US: Catalog no. CATMCE • ISBN: 978-0-8493-3880-9 http://issuu.com/CRCPress/docs/annualcat_civil_mecheng_2013
Food Science & Nutrition US: Catalog no. CATFSN • ISBN: 978-0-8493-3876-2 http://issuu.com/CRCPress/docs/annualcat_foodsci_2013
Forensic Science, Law Enforcement, & Homeland Security US: Catalog no. CATFSC • ISBN: 978-0-8493-3877-9 http://issuu.com/CRCPress/docs/annualcat_foren_lawenf_homsec_2013
Mathematics & Statistics US: Catalog no. CATMTS • ISBN: 978-0-8493-3879-3
Computer Science, Information Technology, & Game Development
http://issuu.com/CRCPress/docs/annualcat_math_stats_2013
US: Catalog no. CATITB • ISBN: 978-0-8493-3878-6
US: Catalog no. CATMSN • ISBN: 978-0-8493-3885-4
http://issuu.com/CRCPress/docs/annualcat_compsci_it_gamedev_2013
Medicine http://issuu.com/CRCPress/docs/annualcat_med_2013
Electrical Engineering
Physics & Materials Science
US: Catalog no. CATEEC • ISBN: 978-0-8493-3869-4
US: Catalog no. CATPHY • ISBN: 978-0-8493-9176-7
http://issuu.com/CRCPress/docs/annualcat_eleceng_2013
http://issuu.com/CRCPress/docs/annualcat_physics_matsci_2013
Look online at www.crcpress.com for detailed information on every book W W W. C R C P R E S S . C O M
CRC Press
Taylor & Francis Group
Ergonomics & Human Factors Cognitive Engineering & Decision Making........................................................................................................................3 Ergonomics & Psychology................................................................................................................................................5 Human Computer Interaction..........................................................................................................................................6 Human Performance Modeling.........................................................................................................................................8 Musculoskeletal Disorders.................................................................................................................................................9 Product Design...............................................................................................................................................................10 Work Design...................................................................................................................................................................13 Industrial Engineering Facility Management......................................................................................................................................................14 Healthcare Systems Engineering.....................................................................................................................................16 Operations Research.......................................................................................................................................................20 Organizational Culture...................................................................................................................................................24 Plant Engineering...........................................................................................................................................................28 Production Systems........................................................................................................................................................29 Project Management......................................................................................................................................................31 Quality Control & Reliability...........................................................................................................................................40 Systems Engineering......................................................................................................................................................46 General References.........................................................................................................................................................49 Manufacturing Manufacturing & Processing..........................................................................................................................................60 Supply Chain Management............................................................................................................................................66 Textile Manufacturing.....................................................................................................................................................69 General References.........................................................................................................................................................70 Occupational Health & Safety Industrial Hygiene..........................................................................................................................................................74 Safety ............................................................................................................................................................................76 General References.........................................................................................................................................................80 Title Index.............................................................................................................................................................................82 Author Index.........................................................................................................................................................................84 Sales Agents..........................................................................................................................................................................87
Ergonomics & Human Factors, Industrial Engineering & Manufacturing
Table of Contents
2
Advances in Human Factors and Ergonomics 2012 14 Volume Set
Advances in Physical Ergonomics and Safety
Proceedings of the 4th AHFE Conference 21-25 July 2012
University of Central Florida, Orlando, USA
Gavriel Salvendy Purdue University, West Lafayette, Indiana, USA and Tsinghua University, Beijing, People’s Republic of China
Waldemar Karwowski
Tareq Z. Ahram and Waldemar Karwowski Catalog no. K13240, ISBN: 978-1-4398-7038-9 July 2012, 6-1/8 x 9-1/4, 604 pp., Suggested Price: $79.95 / £49.99
Advances in Affective and Pleasurable Design
Cognitive Engineering & Decision Making
Edited by
Edited by
Edited by
Yong Gu Ji Yonsei University, Seoul, Korea
University of Central Florida, Orlando, USA Advances in Human Factors and Ergonomics Series
Catalog no. K13258, ISBN: 978-1-4398-7118-8 July 2012, 6-1/8 x 9-1/4, 788 pp., Suggested Price: $79.95 / £49.99
With contributions from an international group of authors with diverse backgrounds, this set comprises all 14 volumes of the proceedings of the 4th AHFE Conference 21-25 July 2012. The set presents the latest research on current issues in human factors and ergonomics. It draws from an international panel that examines cross-cultural differences, design issues, usability, road and rail transportation, aviation, modeling and simulation, and healthcare.
Advances in Ergonomics in Manufacturing
Catalog no. K15228, ISBN: 978-1-4665-5262-3 August 2012, 6-1/8 x 9-1/4, 8218 pp., Suggested Price: $995.00 / £634.00
University of Central Florida, Orlando, USA
Also available as an eBook
Edited by
Stefan Trzcielinski Poznan University of Technology, Poland
Waldemar Karwowski Catalog no. K13241, ISBN: 978-1-4398-7039-6 July 2012, 6-1/8 x 9-1/4, 532 pp., Suggested Price: $79.95 / £49.99
Advances in Human Aspects of Aviation
Advances in Design for Cross-Cultural Activities Part I
Edited by
Edited by
Catalog no. K13257, ISBN: 978-1-4398-7116-4 July 2012, 6-1/8 x 9-1/4, 658 pp., Suggested Price: $79.95 / £49.99
Dylan D. Schmorrow US Naval Officer (Captain), Assoc. Director, Human Systems, USA
Denise M. Nicholson University of Central Florida, Orlando, USA
Catalog no. K13232, ISBN: 978-1-4398-7028-0 July 2012, 6-1/8 x 9-1/4, 480 pp., Suggested Price: $79.95 / £49.99
Advances in Design for Cross-Cultural Activities Part II Edited by
Steven J. Landry Purdue University, West Lafayette, Indiana, USA
Advances in Human Aspects of Road and Rail Transportation Edited by
Neville A. Stanton University of Southampton, UK
Catalog no. K13260, ISBN: 978-1-4398-7123-2 July 2012, 6-1/8 x 9-1/4, 878 pp., Suggested Price: $79.95 / £49.99
US Naval Officer (Captain), Assoc. Director, Human Systems, USA
Advances in the Human Side of Service Engineering
Denise M. Nicholson
Edited by
Dylan D. Schmorrow
University of Central Florida, Orlando, USA
Catalog no. K15443, ISBN: 978-1-4665-5686-7 July 2012, 6-1/8 x 9-1/4, 470 pp., Suggested Price: $79.95 / £44.99
Advances in Applied Human Modeling and Simulation Edited by
James C. Spohrer IBM Almaden Research Center, San Jose, California, USA
Louis E. Freund San Jose State University, California, USA
Catalog no. K13231, ISBN: 978-1-4398-7026-6 July 2012, 6-1/8 x 9-1/4, 482 pp., Suggested Price: $79.95 / £49.99
Advances in Human Aspects of Healthcare
Vincent G. Duffy Purdue University, West Lafayette, Indiana, USAA
Edited by
Catalog no. K13234, ISBN: 978-1-4398-7031-0 July 2012, 6-1/8 x 9-1/4, 578 pp., Suggested Price: $79.95 / £49.99
Vincent G. Duffy
Advances in Usability Evaluation Part I
Catalog no. K13227, ISBN: 978-1-4398-7021-1 July 2012, 6-1/8 x 9-1/4, 760 pp., Suggested Price: $79.95 / £49.99
Edited by
Federal University of Pernambuco, Brazil
Advances in Cognitive Engineering and Neuroergonomics
Francesco Rebelo
Edited by
Marcelo M. Soares
CIPER - Technical University of Lisbon, Dafundo, Portugal
Catalog no. K13229, ISBN: 978-1-4398-7024-2 July 2012, 6-1/8 x 9-1/4, 680 pp., Suggested Price: $79.95 / £49.99
Advances in Usability Evaluation Part II
Purdue University, West Lafayette, Indiana, USA
Kay M. Stanney and Kelley S. Hale Design Interactive Inc., Oviedo, Florida, USA
Catalog no. K13224, ISBN: 978-1-4398-7016-7 July 2012, 6-1/8 x 9-1/4, 328 pp., Suggested Price: $79.95 / £49.99
Edited by
Advances in Social and Organizational Factors
Marcelo M. Soares
Edited by
Federal University of Pernambuco, Brazil
Peter Vink
Francesco Rebelo CIPER - Technical University of Lisbon, Dafundo, Portugal
Catalog no. K15898, ISBN: 978-1-4665-6054-3 July 2012, 6-1/8 x 9-1/4, 660 pp., Suggested Price: $79.95 / £49.99
Delft University of Technology, the Netherlands
Catalog no. K13226, ISBN: 978-1-4398-7019-8 July 2012, 6-1/8 x 9-1/4, 840 pp., Suggested Price: $79.95 / £49.99
For more information and a complete list of titles, visit us at www.crcpress.com
3
Auditory Cognition and Human Performance
Cognitive Engineering & Decision Making
Research and Applications
Designing Training and Instructional Programs for Older Adults
Carryl L. Baldwin
Sara J. Czaja and Joseph Sharit
George Mason University, Fairfax, Virginia, USA
University of Miami, Coral Gables, Florida, USA
Broad in scope, this book thoroughly examines the intersection of auditory processing and mental workload requirements, highlighting the information processing demands of auditory signals. The author provides background information before going on to explore methodologies and design issues. She provides extensive coverage of audition in human factors, cognitive aspects of auditory processing related to attention, working memory, speech and decision making, auditory processing changes associated with aging, and the impact of advanced auditory displays. The text draws together work from a vast array of disparate fields to create an interdisciplinary resource on auditory perception.
Covering theoretical and practical aspects, this book provides a comprehensive, state-of-the-science review of aging, learning, skill acquisition, and training. The text encompasses a broad range of issues relevant to current and future older populations, ranging from theories of learning in adulthood to practical guidelines for training and instructional design. It also addresses issues such as e-learning, multimedia training formats, training and telework, and recent findings regarding cognitive plasticity and cognitive training. The authors present case study examples from a variety of domains, including healthcare, and include discussions of motivation as well as age discrimination.
Catalog no. TF1738, ISBN: 978-0-415-32594-3 February 2012, 6-1/8 x 9-1/4, 343 pp. Suggested Price: $119.95 / £76.99
Catalog no. K12131, ISBN: 978-1-4398-4787-9 October 2012, 6-1/8 x 9-1/4, 325 pp., Soft Cover Suggested Price: $79.95 / £49.99
Also available in soft cover and as an eBook
Also available as an eBook
Canine Ergonomics
Display and Interface Design
The Science of Working Dogs
4
Edited by
Subtle Science, Exact Art
William S. Helton
Kevin B. Bennett and John M. Flach
Michigan Technological University, Houghton, USA
Wright State University, Dayton, Ohio, USA
As with many developing fields, the literature on working dogs is scattered across several non-overlapping disciplines from forensics and the life sciences to medicine, security, and wildlife biology. This book draws together related research into an interdisciplinary resource of science-based information. Providing a complete overview, from physiology to cognition, the book discusses working dogs from a scientific perspective. It covers a wide range of current and potential tasks, explores ergonomic and cognitive aspects of these tasks, and covers personality traits and behavioral assessments of working dogs.
The reason that good interfaces are few and far between is really quite simple: they are extremely difficult to design and build properly. While there are many books available that address display design, most of them focus on aesthetic principles but lack scientific rigor, or are descriptive but not prescriptive. This book elucidates an overarching framework for design that can be applied to the broad spectrum of existing domains. The authors delineate analytical tools and principles of design that are general and powerful, but very abstract, accompanied by concrete examples of their use in a variety of domains of application. The book includes access to a website containing examples of the dynamic properties of displays.
Catalog no. 79913, ISBN: 978-1-4200-7991-3 April 2009, 6-1/8 x 9-1/4, 366 pp. Suggested Price: $99.95 / £64.99 Also available as an eBook
Cultural Factors in Systems Design Decision Making and Action Edited by
Robert W. Proctor, Shimon Y. Nof, and Yuehwern Yih
Catalog no. 6438X, ISBN: 978-1-4200-6438-4 March 2011, 6-1/8 x 9-1/4, 510 pp. Suggested Price: $104.95 / £66.99 Also available as an eBook
Handbook of Driving Simulation for Engineering, Medicine, and Psychology Edited by
Industrial and Systems Engineering Series
Donald L. Fisher, Matthew Rizzo, Jeffrey Caird, and John D. Lee
This book brings together an interdisciplinary group of experts to provide increased understanding of the ways in which cultural differences may influence decision making and action. It brings together current knowledge about decision processes, culture and cognition, design of products and interfaces for human interaction with machines and organizational processes culled from a wide variety of sources and puts them into one comprehensive resource. It examines how to design systems used by individuals from different cultures and accommodate the varied backgrounds that affect the users’ decisions and actions.
A how-to-do-it resource for researchers and professionals, this book brings together discussions of technical issues in driving simulation with broad areas in which driving simulation is now playing a role. Covering basic and advanced topics, the book examines hardware and software selection; visual database and scenario development; independent subject variables; and dependent vehicle, environmental, and psychological variables. It also explores statistical and biostatistical analysis, discusses different types of drivers, reviews existing and future key-in vehicle devices, and describes methods for validation of research.
Catalog no. K12081, ISBN: 978-1-4398-4646-9 October 2011, 6-1/8 x 9-1/4, 344 pp. Suggested Price: $104.95 / £66.99
Catalog no. 61003, ISBN: 978-1-4200-6100-0 April 2011, 8-1/2 x 11, 751 pp. Suggested Price: $139.95 / £89.00
Also available as an eBook
Also available as an eBook
Purdue University, West Lafayette, Indiana, USA
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Edited by
Quality of Life Technology Handbook
Jussi Kantola
Edited by
Evolute Finland Oy
Richard Schulz
Waldemar Karwowski
University of Pittsburgh, Pennsylvania, USA
University of Central Florida, Orlando, USA
Rehabilitation Science in Practice Series
Covering the emerging field of knowledge service engineering, this groundbreaking handbook outlines how to acquire and utilize knowledge in the twenty-first century. Drawn on the expertise of the founding faculty member of the world’s first university knowledge engineering service department, this book describes what knowledge services engineering means and how it is different from service engineering and service production. Presenting multiple cultural aspects including US, Finnish, and Korean, this handbook provides engineering, systemic, industry, and consumer use viewpoints to knowledge service systems and engineering paradigms.
A collaboration between leading scientists, practitioners, and researchers at Carnegie Mellon University and the University of Pittsburgh, this book is a comprehensive resource describing quality of life technologies and their development, evaluation, adoption, and commercialization. It takes an interdisciplinary team approach to the process of technology development for disabled and older persons and discusses the state of the art and future directions of technologies. This work provides direction on how to identify user needs and preferences, engage end-users in the design and development process, and evaluate and commercialize the technologies.
Catalog no. K12438, ISBN: 978-1-4398-5294-1 May 2012, 6-1/8 x 9-1/4, 599 pp. Suggested Price: $99.95 / £63.99
Catalog no. K14561, ISBN: 978-1-4665-0534-6 October 2012, 7 x 10, 334 pp. Suggested Price: $139.95 / £89.00
Also available as an eBook
Also available as an eBook
Mastering Technical Communication Skills
Work Domain Analysis
Cognitive Eng. & Decision Making/Ergonomics & Psychology
Knowledge Service Engineering Handbook
Concepts, Guidelines, and Cases
A Student’s Handbook
Neelam Naikar
Peter Wide
Centre for Cognitive Work & Safety Analysis, Melbourne, Australia
Orebro University, Sweden
This handbook provides students with the communication skills they will need to further their careers. It provides self-assessments, a structure for planning, and the skills required for starting a career. The handbook highlights the main issues that have to be taken in consideration when planning a career. More essentially, it provides directions on how to acquire the skills and competences that are needed after completing education at the university. Catalog no. N10579, ISBN: 978-981-4364-67-6 January 2013, 6 x 9, 250 pp. Suggested Price: $49.95 / £31.99
A comprehensive treatment of work domain analysis, this book covers fundamental topics such as abstraction, decomposition, and structural means-ends and partwhole relations—the basic characteristics of a work domain model. It also covers more advanced topics such as the development of multiple models of a system and the distinction between causal and intentional systems, illustrated with numerous examples, crossing a range of systems including warships, libraries, and petrochemical plants. Three detailed case studies assessing the impact, uniqueness, and feasibility of applying work domain analysis in industrial settings are described as well. Catalog no. ER612X, ISBN: 978-0-8058-6129-7 December 2012, 7 x 10, 320 pp. Suggested Price: $89.95 / £57.99 Also available in soft cover and as an eBook
Neuroadaptive Systems Theory and Applications
Aviation Psychology and Human Factors
Edited by
Monica Martinussen
Magdalena Fafrowicz, Tadeusz Marek, Waldemar Karwowski, and Dylan Schmorrow
Tromso University, Norway
With contributions from international professionals and researchers, this book is one of the first texts to address the emerging field of neuroadaptive systems and presents the state-of-the-art developments in the field. It discusses neuroscience and human factors, as well as brain activity measurement. Topics covered include operator functional state (OFS) and neuroadaptive systems; psychological constructs versus neuronal mechanisms; object recognition versus object-directed grasping; mental fatigue, sleeplessness, and neural mechanisms of control; and attentional network and error-related negativity associated with sleep deprivation.
An exploration of the application of psychological principles and techniques to the specific situations and problems of aviation, this book provides an overview of the role of psychology in the field of aviation. The authors address the design of aviation systems, the selection and training of pilots, the psychological characteristics of pilots that may relate to aviation safety, and the behavior of passengers. They cover key concepts of psychological research and data analysis at a depth that allows an understanding of how these tools are used.
Catalog no. K12687, ISBN: 978-1-4398-5745-8 October 2012, 7 x 10, 410 pp. Suggested Price: $129.95 / £82.00
David R Hunter
Catalog no. K10417, ISBN: 978-1-4398-0843-6 September 2009, 6-1/8 x 9-1/4, 240 pp. Suggested Price: $99.95 / £64.99 Also available as an eBook
Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
5
Behavioural Adaptation and Road Safety
Ergonomics & Psychology/Human Computer Interaction
Theory, Evidence, and Action Edited by
Christina Rudin-Brown
Affective Computing
Monash University, Glen Waverley, Australia
Theory, Methods, and Applications
Samantha Jamson
Eva Hudlicka
University of Leeds, UK
Psychometrix Associates, Inc., Blacksburg, Virginia, USA
This book presents an exhaustive compilation of state-of-the-art research and theory into the causes and consequences of behavioral adaptation in road transport/road safety and systems. It brings together earlier and more recent theories on behavioral adaptation, combined with practical advice and methods to minimize the potential impact of behavioral adaptation on the road transport system and road user safety. This text is an essential component of any road safety library, benefiting researchers, practitioners, designers, and policy-makers interested in maximizing safety while encouraging innovation and excellence in road transport-related design.
In spite of the rapid growth that has made affective computing a highly active area of research and practice, no single volume exists that covers recent technological developments and provide the necessary background on relevant empirical research and theoretical foundations from psychology and neuroscience. Filling this need, this book is designed to be a textbook for advanced undergraduate and graduate courses and an introductory practitioner guide for newcomers to the field. Its depth of coverage makes it suitable as reference for researchers and practitioners in the different subfields of affective computing.
Catalog no. K12663, ISBN: 978-1-4398-5667-3 April 2013, 6-1/8 x 9-1/4, 376 pp. Suggested Price: $99.95 / £63.99
Catalog no. C8262, ISBN: 978-1-4200-8262-3 June 2013, 6-1/8 x 9-1/4, 300 pp. Suggested Price: $79.95 / £49.99 Also available as an eBook
Also available as an eBook
Textbook
Ergonomics Foundational Principles, Applications, and Technologies Pamela McCauley Bush University of Central Florida, Orlando, USA
6
A comprehensive introduction to the field of ergonomics, this text includes scientific principles, research, applications, and emerging trends in technology. It contains all the necessary elements for delivery of a quality ergonomics course including a sample course syllabus, PowerPoint® slides for instructors and students, homework assignments, class projects, instructor’s manual, suggested lab equipment, proposed lab exercises, and a student laboratory manual. This valuable resource allows readers to understand and improve the environments, equipment, and systems with which humans interact in the workplace, recreational environment, and home. Catalog no. K10245, ISBN: 978-1-4398-0445-2 December 2011, 6-1/8 x 9-1/4, 356 pp. Suggested Price: $83.95 / £52.99 Also available as an eBook
Experimental Design
Cross-Cultural Design for IT Products and Services Pei-Luen Patrick Rau Tom Plocher Yee-Yin Choong Series: Human Factors and Ergonomics
With the increase of globalization of business and industry, IT products and services are produced and marketed across geographical cultural boundaries without any consideration of culture. There is a high probability that IT products and services developed in one country may not be effectively used in another country, which may hinder market penetration and sales and use of IT products and services. This book provides comprehensive coverage of the psychological foundations of cross-cultural design. The text presents methodology for assessing similarities, differences, likes, dislikes, and difficulties with different information appliance products and information services. Catalog no. K11760, ISBN: 978-1-4398-3873-0 October 2012, 6-1/8 x 9-1/4, 260 pp. Suggested Price: $89.95 / £57.99 Also available as an eBook
Textbook
Handbook of Human Factors in Web Design Second Edition
From User Studies to Psychophysics
Edited by
Douglas W. Cunningham
Kim-Phuong L. Vu
Brandenburg University of Technology, Cottbus, Germany
California State University, Long Beach, USA
Christian Wallraven
Robert W. Proctor
Korea University, Seoul, South Korea
This book explains the basic terminology used to discuss experiments and takes a brief look at the more than 150-year history of experiments in psychology. It covers how to generalize from a few people to the whole population. The largest part of the book is dedicated to the most flexible, and arguably the most central, aspect of an experiment: What do the participants do? Each chapter follows the same structure and includes two examples, one from traditional psychophysics and one using computer-animated facial expressions as stimuli. Catalog no. K00394, ISBN: 978-1-56881-468-1 November 2011, 6 x 9, 408 pp. Suggested Price: $62.95 / £39.99 Also available as an eBook
Purdue University, West Lafayette, Indiana, USA Series: Human Factors and Ergonomics
This second edition of a bestseller comprehensively treats human factors research methods, design guidelines, and processes for use in developing effective websites and web-based technologies. The first edition included 38 chapters written by over 80 distinguished scholars and practitioners, the second edition has increased the number of contributors and added eight new chapters. The book covers usability methods, accessibility and ISO guidelines, and social networking and online gaming. Chapters also examine healthcare, data mining, mobile devices, and learning communities. An instructor’s manual and figure slides are available upon qualifying course adoption. Catalog no. K11245, ISBN: 978-1-4398-2594-5 April 2011, 8-1/2 x 11, 794 pp. Suggested Price: $139.95 / £89.00 Also available in soft cover and as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Fundamentals, Evolving Technologies, and Emerging Applications, Third Edition Edited by
Ubiquitous Computing Fundamentals
Julie A. Jacko, Ph.D.
Edited by
University of Minnesota, Minneapolis, USA
John Krumm
Series: Human Factors and Ergonomics
Microsoft Corporation, Redmond, Washington, USA
This third edition is the single largest, most complete compilation of HCI theories, principles, advances, case studies, and more, that exist within a single volume. It captures the current and emerging sub-disciplines within HCI related to research, development, and practice that continue to advance by leaps and bounds at an astonishing rate. It features cutting-edge advances to the scientific knowledge base as well as visionary perspectives and developments that fundamentally transform the way in which researchers and practitioners view the discipline. Copiously illustrated with figure and tables, it contains nine new chapters covering topics such as creativity and cognition, social networking, human-robot interaction, and recommender systems.
Having moved from the age of the mainframe to that of personal computing, we are now entering what some refer to as the third wave, ubiquitous computing, the era when computing moves from front and center to become more subtly integrated into our lives. However, much of the information on this third wave is not clear at all. Written by top experts from industry and academia, this book provides a comprehensive and well-organized overview of ubiquitous systems design and deployment. It covers everything from the application of quantitative methods to ubiquitous systems software.
Catalog no. K11447, ISBN: 978-1-4398-2943-1 May 2012, 8-1/2 x 11, 1518 pp. Suggested Price: $149.95 / £95.00
Human Computer Interaction
The Human–Computer Interaction Handbook
Catalog no. 93606, ISBN: 978-1-4200-9360-5 September 2009, 6-1/8 x 9-1/4, 328 pp. Suggested Price: $87.95 / £56.99 Also available as an eBook
Also available as an eBook
Textbook
Human-Robot Interaction in Social Robotics
User Interface Software
Takayuki Kanda
Manuel Perez-Quinones, Pardha Pyla, and Manas Tungare
ATR Intelligent Robotics and Communication Laboratories, Kyoto, Japan
Hiroshi Ishiguro
Principles and Technologies Virginia Polytechnic Institute and State University, Blacksburg, USA
Osaka University, Japan
Chapman & Hall/CRC Textbooks in Computing
Social robots are a frontier research area in robotics and human–computer interaction. This book summarizes the research of the Robovie project at ATR Intelligent Robotics and Communication Laboratories, a world leader in humanoid interactive robotics. The text covers interdisciplinary topics related to interactive robots, including human behavior recognition and behavior-based control. It presents the results of field studies conducted with non-technical users in everyday environments—such as train stations and shopping malls—and discusses the implementation of robots that interact with sensors and users over a telecommunications network.
A timely contribution to the literature of human-computer interaction, this text explains how to build interactive software applying principles from the fields of human-computer interaction, psychology, and software engineering. The book’s primary emphasis is on how to build interactive software, with a secondary emphasis on what makes systems easy to use. It uses several different styles of user interfaces (desktop, mobile, web) to illustrate the principles behind building interactive software, and employs several languages and technologies throughout. The coverage includes new technologies, such as mashups and RSS feeds, and a discussion of social software principles.
Catalog no. K14646, ISBN: 978-1-4665-0697-8 October 2012, 6-1/8 x 9-1/4, 372 pp. Suggested Price: $149.95 / £89.00
Catalog no. C8252, ISBN: 978-1-4200-8252-4 June 2013, 6-1/8 x 9-1/4, 300 pp. Suggested Price: $79.95 / £49.99
Also available as an eBook
Also available as an eBook
Software Designers in Action A Human-Centric Look at Design Work Edited by
Textbook
Web 2.0 and Beyond
Marian Petre The Open University, Milton Keynes, UK
Principles and Technologies
Andre Van Der Hoek
Paul Anderson
University of California, Irvine, USA
Intelligent Content Limited, Nottingham, UK
Chapman & Hall/CRC Innovations in Software Engineering and Software Development Series
This work lays the foundation for a human-centric study of software design. It compiles highly interdisciplinary contributions that together provide a broad and deep account of software designers in action. By studying the designers in practice, the book builds a real understanding of how software designers actually work. It also proposes a research agenda for the future, enabling software designers to be better supported in their work and helping newcomers become effective software designers. Catalog no. K14386, ISBN: 978-1-4665-0109-6 April 2013, 6-1/8 x 9-1/4, 450 pp. Suggested Price: $69.95 / £44.99 Also available as an eBook
Series: Chapman & Hall/CRC Textbooks in Computing
Incorporating research from a range of disciplines, this book provides an accessible and engaging explanation of Web 2.0 and its wider context yet is still grounded in the rigor of computer science. The author discusses the underlying ideas and principles and covers the main types of Web 2.0 services, including social networks, media sharing sites, and microblogging. He also presents the technologies and standards that underpin the operation of Web 2.0 and goes beyond this to explore cloud computing, web science, and other emerging topics. Catalog no. K11407, ISBN: 978-1-4398-2867-0 May 2012, 7 x 10, 408 pp. Suggested Price: $69.95 / £44.99
For more information and a complete list of titles, visit us at www.crcpress.com
7
Textbook
Evaluation of Human Work
Textbook
A Guide to Human Factors and Ergonomics Second Edition
Third Edition Edited by
John R. Wilson University of Nottingham, UK
Human Performance Modeling
Martin Helander
Nigel Corlett
Written in an accessible style, this book presents a systems approach to human factors and ergonomics that leads to complete understanding. Unlike most ergonomics and human factors books that emphasize the physical, this one gives a broad overview of cognitive as well as physical ergonomics. Drawing on the author’s experience in both teaching and industry, the book lays to rest the common myths and misconceptions that surround ergonomics.
A compendium of ergonomics methods and techniques that is both broad and deep, this book brings together a team of world-renowned experts, creating a forum for them to introduce their most valued techniques and methods. The editors place ergonomics methodology in context, and each chapter carefully describes the background to method development and the application of methods and tools. The book is a guide to what ergonomics can offer industry, business, or human service professionals and a reference for practicing ergonomists.
Catalog no. TF1485, ISBN: 978-0-415-28248-2 December 2005, 6-1/8 x 9-1/4, 408 pp. Suggested Price: $97.95 / £62.99
Catalog no. TF1312, ISBN: 978-0-415-26757-1 April 2005, 7 x 10, 1048 pp. Suggested Price: $72.95 / £46.99 Also available in soft cover and as an eBook
Biomechanics of Human Motion Applications in the Martial Arts Emeric Arus
8
Handbook of Aviation Human Factors Second Edition Edited by
International Sendo-Ryu Karatedo Federation, Astoria, New York, USA
John A. Wise, V. David Hopkin, and Daniel J. Garland
This book provides an overview of human motion studies (biomechanics) using martial arts as extensive examples and references to fundamental theory. It covers in-depth the anatomical foundation of biomechanics, the biomechanical and physiological foundation of human motion, and fundamentals of biomechanics. The book begins with musculoskeletal anatomy of the most important muscles and their functions. The author describes the biomechanical and physiological foundations of human motion. He covers kinematics and kinetics—the core of biomechanics—and includes examples for martial arts and sports activities that emphasize the concepts described.
This second edition includes additional information on important topics in aviation such as security and human error issues, FAA suggestions and new requirements, passenger satisfaction and risk analysis factors, and crew resource management issues and teamwork. It contains expanded information on standard subjects including human capabilities and performance, aircraft and flight simulation, air traffic control issues, operations and intelligent avionics, and forensic aviation and accident analysis. The book is suitable as a reference text for a course in aviation human factors as well as a reference for professionals in the field.
Catalog no. K15991, ISBN: 978-1-4665-6323-0 December 2012, 6-1/8 x 9-1/4, 520 pp., Soft Cover Suggested Price: $79.95 / £49.99
Catalog no. ER590X, ISBN: 978-0-8058-5906-5 December 2009, 7 x 10, 704 pp. Suggested Price: $167.95 / £107.00
Also available as an eBook
Also available as an eBook
Biomechanics Edited by
Handbook of Human Factors and Ergonomics Methods
Donald R. Peterson
Edited by
University of Connecticut, Farmington, USA
Neville Anthony Stanton, Alan Hedge, Karel Brookhuis, Eduardo Salas, and Hal W. Hendrick
Principles and Practices
Joseph D. Bronzino Simsbury, Connecticut, USA
University of Southern California (Emeritus), Los Angeles, USA
Biomechanics: Principles and Practices draws on material from the biomechanics section of The Biomedical Engineering Handbook, Fourth Edition, and includes additional chapters containing highly relevant, cutting-edge material dealing with cellular mechanics. Edited by Donald A. Peterson and Joseph D. Bronzino, this comprehensive reference brings together contributions by world-class experts in the field. Offering an overview of major research topics in biomechanics, this is a useful resource for practitioners, scientists, and researchers in biomechanics as well as bioengineering graduate students studying biomechanics, human performance engineering, and human factors.
This book delivers an authoritative and practical account of methods that incorporate human capabilities and limitations, environmental factors, humanmachine interaction, and other factors into system design. It describes 83 methods in a standardized format, promoting the use of methods that may have formerly been unfamiliar to designers. Each of the six sections covers a specialized field of ergonomics with a representative selection of associated methods. It highlights facets of human factors and ergonomics in systems analysis, design, and evaluation.
Catalog no. K13252, ISBN: 978-1-4398-7098-3 April 2013, 7 x 10, 350 pp. Suggested Price: $139.95 / £89.00
Catalog no. TF1539, ISBN: 978-0-415-28700-5 August 2004, 7 x 10, 768 pp. Suggested Price: $139.95 / £89.00 Also available as an eBook
Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Human Factors in Simple and Complex Systems Second Edition
Skill Training in Multimodal Virtual Environments
Robert W. Proctor
Edited by
Purdue University, West Lafayette, Indiana, USA
Trisha Van Zandt
Massîmo Bergamasco, Benoit Bardy, and Daniel Gopher
The Ohio State University, Columbus, USA
Series: Human Factors and Ergonomics
Emphasizing the close relationship between theory and application, this book discusses the human factors issues often encountered in the design, implementation, and evaluation of products and systems. The authors offer a framework for the research process and give an integrated view of the factors that influence human and system performance, examining how these factors can be accommodated in system design. This edition addresses such concepts as situation awareness and highlights topics of interest, with a special focus on computer applications and human-computer interaction.
The outcome of a five-year European research program that focused on the development and transfer of human perceptual model skills trained in multimodal virtual and augmented reality platforms, this unique book outlines the domain of human training in virtual environments and presents a practical and scientific viewpoint as to how virtual and augmented reality systems can be designed to address the transfer and training of skills in varying contexts. Highlighting skills from several domains, including sports, rehabilitative, industrial, and surgical settings, it demonstrates how these technology-oriented training conditions give better results when compared with traditional training conditions.
Catalog no. ER411X, ISBN: 978-0-8058-4119-0 April 2008, 7 x 10, 696 pp. Suggested Price: $113.95 / £52.99 Also available as an eBook
Human Performance Modeling/Musculoskeletal Disorders
Textbook
Catalog no. K13695, ISBN: 978-1-4398-7895-8 August 2012, 6-1/8 x 9-1/4, 321 pp. Suggested Price: $109.95 / £69.99 Also available as an eBook
Textbook
Biomechanics of the Upper Limbs Occupational Physiology Edited by
Mechanics, Modeling and Musculoskeletal Injuries, Second Edition
Allan Toomingas, Svend Erik Mathiassen, and Ewa Wigaeus Tornqvist
Andris Freivalds
A clear and accessible text on work physiology, this book focuses on important issues in the modern working life. Taking up some of today’s major public health problems— musculoskeletal disorders and stress—this book explains connections between work, well-being and health according to up-to-date research in the field. It gives an orientation of useful methods for risk assessments and provides guidelines on arranging a good working life from the perspective of the working individual, the company, and the society as a whole.
Over the past two decades, the growth in computer-related jobs has led to considerable increase in the number of work-related musculoskeletal disorders in the upper limbs. Now in its second edition, this comprehensive text is now expanded to include recent findings regarding job stressors and a variety of ergonomic solutions. It provides up-to-date research on the biomechanics of the upper limbs and the mechanics of neuromuscular systems. It covers risk factors for various disorders and tools used to identify their causes. A solutions manual and figure slides are available upon qualifying course adoption.
Catalog no. K13002, ISBN: 978-1-4398-6696-2 December 2011, 6-1/8 x 9-1/4, 309 pp. Suggested Price: $93.95 / £59.99 Also available as an eBook
The Pennsylvania State University, University Park, USA
Catalog no. 91190, ISBN: 978-1-4200-9119-9 February 2011, 7 x 10, 564 pp. Suggested Price: $125.95 / £79.99 Also available as an eBook
Computer Access for People with Disabilities
Patient Safety
A Human Factors Approach
A Human Factors Approach
Richard C. Simpson University of Pittsburgh, Pennsylvania, USA
Sidney Dekker Griffith University, Mt Gravatt, Australia
Rehabilitation Science in Practice Series
With coverage ranging from the influence of professional identity in medicine and problematic nature of human error, to the psychological and social features that characterize healthcare work, to the safety-critical aspects of interfaces and automation, this book spans the width of the human factors field and its importance for patient safety today. In addition, the book discusses topics such as accountability, just culture, and secondary victimization in the aftermath of adverse events and takes readers to the leading edge of human factors research today: complexity, systems thinking, and resilience.
Incorporating Compass Computer Access Assessment software, this book provides the information clinicians need to know in order to provide effective alternative computer access solutions to individuals with disabilities. It presents technology for individuals with visual impairments, cognitive impairments, and for older adults. Using case studies, the author provides in-class activities for students to record and compare performance with different computer access devices and configurations. The text covers text entry devices, pointing devices, switch access, automatic speech recognition, and web accessibility.
Catalog no. K12403, ISBN: 978-1-4398-5225-5 May 2011, 6-1/8 x 9-1/4, 261 pp., Soft Cover Suggested Price: $36.95 / £23.99
Catalog no. K15286, ISBN: 978-1-4665-5371-2 January 2013, 6-1/8 x 9-1/4, 336 pp. Suggested Price: $99.95 / £63.99
Also available as an eBook
Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
9
Textbook
Musculoskeletal Disorders/Product Design 10
Fundamentals of Biomechanics
Aircraft Interior Comfort and Design
Ronald L. Huston
Peter Vink
University of Cincinnati, Ohio, USA
Delft University of Technology, the Netherlands
This textbook provides a comprehensive survey of how the principles of mechanics are applied to human systems and organs. After a review of terminology, a summary of human anatomy, and a presentation of anthropometric data, the text discusses methods for biomechanical analyses including essential mathematics, mechanics, and modeling techniques. It then covers tissue biomechanics, kinematics and dynamics of human body models, and applications such as lifting, walking, swimming, and accident victim simulation. Each chapter contains reference lists for more in-depth study and problems sets with solutions. A solutions manual and figure slides are available upon qualifying course adoption.
Although recognized as an area in need of improvement, currently few resources pull recent research together on this topic and present it in a convenient format. Containing the latest knowledge regarding aircraft interior comfort, this book reviews research based on a unique study among 10,000 passengers. It includes tips on passenger likes and dislikes as well as an overview of the current scientific demands for passenger seats and comfort. The book provides what every scientist, designer, and manufacturer working in the field of aircrafts or airliners should know about comfort.
Catalog no. K14776, ISBN: 978-1-4665-1037-1 April 2013, 6-1/8 x 9-1/4, 512 pp. Suggested Price: $99.95 / £63.99
Catalog no. K12928, ISBN: 978-1-4398-6305-3 March 2011, 6-1/8 x 9-1/4, 134 pp., Soft Cover Suggested Price: $62.95 / £40.99 Also available as an eBook
Manual Lifting
Automotive Ergonomics
A Guide to the Study of Simple and Complex Lifting Tasks
Driver-Vehicle Interaction
Daniela Colombini, Enrico Occhipinti, Enrique Alvarez-Casado, and Thomas R. Waters
Nikolaos Gkikas
Manual lifting tasks—whether simple or complex—all involve variable loads, postures, and movements. This practical guide discusses how to analyze the intricate lifting function and prevent injury during its execution. Outlining revised NIOSH Lifting Equation (RNLE) methods, the book illustrates their use in assessing manual lifting tasks of varying degrees of difficulty. Using examples to reinforce presented concepts, it explains how RNLE methods can be applied to evaluate single, composite, variable, and sequential lifting tasks. It also explores how to interpret and apply the results according to international standards and guidelines.
This book presents the latest developments and addresses its implications for the design of modern and future vehicles. It covers new areas such as humanmachine interaction as well as power train and alternative fuels, which create new challenges as well as opportunities for the automotive industry. A special chapter is devoted to Advanced Driver Assistance Systems (ADAS). The text also explains vibration in vehicles, noise perception, and digital human modeling, among other topics, in addition to discussions of best practices and emerging developments.
Catalog no. K12661, ISBN: 978-1-4398-5663-5 July 2012, 6-1/8 x 9-1/4, 256 pp., Soft Cover Suggested Price: $69.95 / £44.99
Edited by
Autonomics, HFES, IEHF, Northampton, UK
Catalog no. K14203, ISBN: 978-1-4398-9425-5 September 2012, 6-1/8 x 9-1/4, 194 pp. Suggested Price: $119.95 / £76.99 Also available as an eBook
Also available as an eBook
Orthopaedic Biomechanics
The Basics of FMEA
Edited by
Raymond J. Mikulak, Robin McDermott, and Michael Beauregard
Beth A. Winkelstein
Second Edition
University of Pennsylvania, Philadelphia, USA
Resource Engineering, Tolland, Connecticut, USA
This book presents state-of-the-art developments of orthopaedic biomechanics across tissues in the musculoskeletal system at all size scales and with direct relevance to engineering and clinical applications. Discussing the relationship between mechanical loading, function, and biological performance, it first reviews basic structure-function relationships for most major orthopaedic tissue types followed by the most-relevant structures of the body. It then addresses multiscale modeling and biologic considerations. It concludes with a look at applications of biomechanics, focusing on recent advances in theory, technology and applied engineering approaches.
Systematically assisting developers and engineers in achieving quality and cost efficiency, this book fully defines Failure Mode and Effect Analysis and provides a definitive ten-step method for its implementation illustrated by an extended case study. The book demonstrates how to involve all stakeholders in the process so as to identify and preemptively eliminate those product deficiencies that originate in production. With a long track record of success in the military and the automotive industry, FMEA is now being applied to production concerns across a variety of industries.
Catalog no. K12804, ISBN: 978-1-4398-6093-9 December 2012, 7 x 10, 648 pp. Suggested Price: $179.95 / £114.00
Catalog no. PP7377, ISBN: 978-1-56327-377-3 December 2008, 6 x 9, 90 pp., Soft Cover Suggested Price: $17.95 / £12.99
Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Biomimicry Architecture and Design
An Approach to User-Centered Design, Second Edition
Ilaria Mazzoleni
Mica R. Endsley
Southern California Institute of Architecture, Los Angeles, USA
SA Technologies, Marietta, Georgia, USA
Investigating the animal kingdom as a source of inspiration, this book focuses on the analysis of various animal skins, translating the learned principles into the built environment. Skin is a complex organ that performs various functions; similarly, building envelopes serve multiple roles as interfaces between building inhabitants and environmental elements. The resulting architectural building coverings take into consideration dynamic local environmental conditions. The text illustrates how supporting biomimetic principles can create a more sustainable way of building and living.
Liberally illustrated with examples, this book demonstrates how people acquire and interpret information and examines the factors that undermine this process. The first edition filled a significant gap in the market, presenting a core set of principles and a methodology to improve the situation awareness of systems users. This edition expands and updates the examples throughout to include a wider range of domains and increases the coverage of SA design principles and guidelines. It translates current research into a usable, applicable method and guidelines.
Catalog no. K14605, ISBN: 978-1-4665-0607-7 February 2013, 7 x 9, 256 pp. Suggested Price: $99.95 / £63.99
Catalog no. 63553, ISBN: 978-1-4200-6355-4 December 2011, 6-1/8 x 9-1/4, 396 pp., Soft Cover Suggested Price: $72.95 / £46.99 Also available as an eBook
Cultural Ergonomics Theory, Methods, and Applications Tonya Lynette Smith-Jackson, Sharnnia Artis, Kayenda Johnson, and Marc Resnick
Ergonomics in the Automotive Design Process Vivek D. Bhise
Florida International University, Miami, USA
University of Michigan - Dearborn, USA
An introduction to cultural ergonomics within a human factors framework, this book is a primer on how to implement the approach. It provides systemic methods to apply what is learned from analyses of culture to the design, development, and evaluation of products and systems. The author includes interdisciplinary coverage of theory, methods, applications, and methodological approaches backed up by concrete examples and case studies to assist with applications.
This book provides a thorough understanding of ergonomic approach, theories, principles, relevant research data, design guidelines, tools and procedures used in designing and evaluating automotive products such as cars, SUVs, trucks, and vans. It covers ergonomics and the related required knowledge on how to develop a new vehicle from the ground up. The author presents an integrated view of the vehicle design process and specialized ergonomics knowledge and discussions on design considerations, design guidelines, and trade-offs with requirements in other engineering areas.
Catalog no. K10639, ISBN: 978-1-4398-1260-0 April 2013, 6-1/8 x 9-1/4, 408 pp. Suggested Price: $89.95 / £57.99 Also available as an eBook
Catalog no. K11963, ISBN: 978-1-4398-4210-2 September 2011, 7 x 10, 329 pp. Suggested Price: $93.95 / £59.99 Also available as an eBook
Textbook
Design of Biomedical Devices and Systems Second Edition Paul H. King
Product Design
Designing for Situation Awareness
Handbook of Human Factors in Medical Device Design
Vanderbilt University, Nashville, Tennessee, USA
Edited by
Richard C. Fries ISORel, Inc., Fitchburg, Wisconsin, USA
Matthew Bret Weinger, Michael E. Wiklund, and Daryle Jean Gardner-Bonneau
The second edition of a bestseller, this book provides a comprehensive overview of biomedical device and system design — including topics related to databases, process analysis, and device improvement—from a strong design perspective. It covers all aspects of design that must be considered for complex biomedical projects. This second edition features information on device definition and reliability, as well as testing and hardware verification and each chapter has been updated to reflect the latest advances in the field. A solutions manual is available upon qualifying course adoption.
Promoting the user-centric design of safe, effective, and usable medical devices, this book offers information on general and specific design guidelines. A comprehensive guide, it explores fundamental topics, general human factors principles, the design of specific interface elements, specific types of devices, and devices for particular use environments. It also includes expanded discussions of design issues, product design case studies, and supporting examples, tables, figures, and illustrations. The text contains cross references that make finding information quick and easy.
Catalog no. 61798, ISBN: 978-1-4200-6179-6 August 2008, 7 x 10, 424 pp. Suggested Price: $129.95 / £82.99
Catalog no. ER562X, ISBN: 978-0-8058-5627-9 December 2010, 7 x 10, 844 pp. Suggested Price: $145.95 / £93.00
Also available as an eBook
Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
11
Human Factors and Ergonomics in Consumer Product Design Methods and Techniques Edited by
Waldemar Karwowski, Marcelo M. Soares, and Neville A. Stanton
The Semantic Turn A New Foundation for Design Klaus Krippendorff
Product Design
Series: Handbook of Human Factors in Consumer Product Design
University of Pennsylvania, Philadelphia, USA
The second volume in this set, this book presents case studies of human factors applied to the design of a range of consumer products including white goods, entertainment systems, personal audio devices, mobile phones, gardening products, and computer systems used for leisure. The book focuses on the important perspective human factors brings to consumer product design as well as the different approaches to the design process. It enables readers to follow the design processes and use them for their own work, making the book informative and practical.
Written by a recognized designer and distinguished scholar of communication and language use, The Semantic Turn offers designers a foundation on which to state their claims and validate their designs. The book builds a bridge between language/communication theory and human-centered conceptions of contemporary artifacts. Clarifying how the semantic turn differs from other approaches to meaning, the author develops four new theories of how artifacts make sense and presents a series of meaning-sensitive design methods, illustrated by examples, and evaluative techniques that radically depart from the functionalist and technology-centered tradition in design.
Catalog no. 46284, ISBN: 978-1-4200-4628-1 June 2011, 7 x 10, 511 pp. Suggested Price: $93.95 / £59.99 Also available as an eBook
Catalog no. TF1727, ISBN: 978-0-415-32220-1 December 2005, 6-1/8 x 9-1/4, 368 pp. Suggested Price: $104.95 / £66.99 Also available as an eBook
Innovative Solutions What Designers Need to Know for Today’s Emerging Markets
Usability Evaluation for In-Vehicle Systems
Edited by
Catherine Harvey and Neville A. Stanton
Apala Lahiri Chavan and Girish V. Prabhu
12
Based on research and practice, this book comprehensively examines the elements of what is needed to be knowledgeable and creative when designing for emerging markets. It provides an in-depth look at research methods in emerging markets and underserved communities. The authors demonstrate how ecosystems mapping could become an essential tool to define the elements impacting design decisions. They discuss methods to develop solution spaces based on the output from user research studies. The book includes case studies and design examples that provide insights on how to avoid pitfalls in designing outside of the comfort zone and for emerging markets. Catalog no. K10523, ISBN: 978-1-4398-1049-1 August 2010, 6-1/8 x 9-1/4, 260 pp.
University of Southampton, UK
This book presents a process which will support the evaluation and modeling of driver-interface interactions in a dual-task driving context. This process consists of a framework of methods which can be used to evaluate and model the usability of In-Vehicle information Systems (IVIS). The book’s focus on design and evaluation of IVIS coupled with a systems approach to the concept of usability sets it apart. This method presents both an autopsy and diagnostic approach to investigating usability in IVIS. Catalog no. K14979, ISBN: 978-1-4665-1429-4 May 2013, 6-1/8 x 9-1/4, 144 pp. Suggested Price: $99.95 / £63.99 Also available as an eBook
Suggested Price: $99.95 / £62.99Also available as an eBook
The Science of Footwear Edited by
Ravindra S. Goonetilleke
Usability Testing of Medical Devices Michael E. Wiklund, Jonathan Kendler, and Allison Y. Strochlic
Series: Human Factors and Ergonomics
Wiklund Research & Design, Inc., Concord, Massachusetts, USA
Covering every aspect of the process, this book introduces the design, development, manufacturing, and marketing of footwear. It also presents a comprehensive discussion of how the footwear industry attempts to cater to the wide needs of sophisticated and demanding customers. The text details the technology and techniques involved in design and development, addressing the latest trends in footwear technology. Topics include the measurement and testing process, foot and footwear interaction, mass customization, the manufacturing process, and the marketing process.
Informative, practical, and engaging, this handbook covers how to conduct usability tests of medical devices. Recognizing that the intended readers are busy and disinclined to read lengthy textbooks, this book has been carefully designed to be concise and visual, allowing readers to jump from one section to another as needed. The book provides a general understanding of usability testing and reviews key concepts. It highlights the challenges of validating that protects against dangerous errors that could lead to patient injury and death.
Catalog no. K11604, ISBN: 978-1-4398-3568-5 November 2012, 6-1/8 x 9-1/4, 730 pp. Suggested Price: $149.95 / £95.00
Catalog no. K10595, ISBN: 978-1-4398-1183-2 December 2010, 6-1/8 x 9-1/4, 412 pp. Suggested Price: $76.95 / £48.99 Also available as an eBook
Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Textbook
Your Customers’ Perception of Quality
Ergonomics for Beginners A Quick Reference Guide, Third Edition
What It Means to Your Bottom Line and How to Control It
Jan Dul
Baboo Kureemun Robert Fantina
Bernard Weerdmeester
A detailed examination of a new concept in customer centricity, this book explores customer perception of quality and how to measure it. The authors introduce a ground-breaking model for quantifying the impact that poor perception of quality has on the bottom line. It underlines the importance of customer perception, the misunderstandings that surrounds this vital component, and how to look at data collected from a variety of sources—such as surveys, customer conversations with sales representatives—and glean a clear understanding of their customers’ perception, and the insight necessary to improve it.
This third edition retains all the features that made each previous edition a bestseller in its own right. The authors meticulously revised the book to address rapid developments in information and communications technology. They offer advice on topics such as wireless, remote, and hands-free controls, website design, mobile interaction, and virtual offices. They also provide a list of 171 published ISO standards. In their trademark, eloquent style, the authors explain the application of a human-centered approach to the design, testing, and evaluation of work systems.
Catalog no. K12047, ISBN: 978-1-4398-4581-3 April 2011, 6 x 9, 225 pp. Suggested Price: $52.95 / £33.99
Catalog no. 77511, ISBN: 978-1-4200-7751-3 May 2008, 6-1/8 x 9-1/4, 160 pp., Soft Cover Suggested Price: $35.95 / £22.99
Rotterdam School of Management, Erasmus University, The Netherlands
Also available as an eBook
Textbook
Bodyspace Anthropometry, Ergonomics and the Design of Work, Third Edition
Textbook
Fitting the Human
University of Surrey, Guildford, UK
Introduction to Ergonomics, Sixth Edition
Christine M. Haslegrave
Karl H.E. Kroemer
Stephen Pheasant
University of Nottingham, UK
VPI & SU, Blacksburgh, Virginia, USA
This third edition maintains the same structure as previous editions, but updates the material to account for developments in the field, including research findings and anthropometric surveys. Chapters on Health and Safety and Ergonomics in the Office are substantially revised to include changes in legislation. The book includes information on revised international standards and regulations; explores approaches to risk management and assessment tools; and offers information on a variety of computer input devices, “hot desking,” and children’s use of computers.
With new figures, graphs, and tables, this latest edition of Fitting the Human provides quick access to the ergonomic information that professionals need when engineering workplaces, machinery, offices, computers, and lighting. Author Karl Kroemer organizes detailed knowledge regarding body size, strength, and mobility, as well as motivation, perceptions, and acquired skills. He also covers various work demands including shift work. Completely updated and revised, this seminal reference maintains the straightforward style of preceding editions as it describes mental and psychosocial ergonomics in detail.
Catalog no. TF1531, ISBN: 978-0-415-28520-9 July 2005, 6-1/8 x 9-1/4, 352 pp. Suggested Price: $79.95 / £49.99
Catalog no. 55399, ISBN: 978-1-4200-5539-9 October 2008, 6-1/8 x 9-1/4, 464 pp. Suggested Price: $62.95 / £40.99 Also available as an eBook
Bullying and Harassment in the Workplace Developments in Theory, Research, and Practice, Second Edition
Textbook
Introduction to Ergonomics Third Edition
Edited by
Stale Einarsen, Helge Hoel, Dieter Zapf, and Cary Cooper
R.S. Bridger
Previously titled Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice, the first edition of this bestselling resource quickly became a benchmark and highly cited source of knowledge for this burgeoning field. Renamed to more accurately reflect the maturing of the discipline, the second edition provides a much-needed update of the original work. Edited by leading experts and presenting contributions from pioneers in their respective subject areas, the book is an up-to-date research-based resource on key aspects of workplace bullying and its remediation.
A comprehensive introduction to the field, this book provides a general introduction to the field and study sections that delve deeper into special topics. The exercises can be used as lecture material, exam questions, or both and the instructor’s manual contains advice on lab classes and demonstrations. The author’s approach is based on a professional model in which specialized skills are backed up by general knowledge of the profession. A solutions manual is available upon qualifying course adoption.
Catalog no. K10270, ISBN: 978-1-4398-0489-6 September 2010, 6-1/8 x 9-1/4, 512 pp., Soft Cover Suggested Price: $87.95 / £56.99
Hants, UK
Catalog no. 7306, ISBN: 978-0-8493-7306-0 August 2008, 6-1/8 x 9-1/4, 808 pp. Suggested Price: $79.95 / £49.99
Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
Product Design/Work Design
Hogeschool Utrecht, University of Applied Science, The Netherlands
13
Textbook
Introduction to Human Factors and Ergonomics for Engineers Second Edition
Protecting Museums, Historic Sites, Archives, and Libraries
Mark Lehto and Steven J. Landry
Daniel J. Benny
Purdue University, West Lafayette, Indiana, USA Series: Human Factors and Ergonomics
Work Design/Facility Management 14
Cultural Property Security
With a practical, applied orientation, this book presents important methods and tools used in the fields of industrial engineering, human factors and ergonomics to design and improve jobs, tasks and products. The author covers topics such as the human system, motion analysis, predicting human performance, simulation in ergonomic design, product quality and usability, macroergonomics, and occupational safety and health. Each chapter offers challenging problems and examples to illustrate concepts. The new second edition features two new chapters that address human error causation and reduction and human computer interaction. It also includes updated figures. Catalog no. K12499, ISBN: 978-1-4398-5394-8 November 2012, 7 x 10, 794 pp. Suggested Price: $99.95 / £63.99
Embry-Riddle Aeronautical University, Harrisburg, Pennsylvania, USA
The protection and security of cultural properties is of primary concern to the thousands of institutions entrusted with housing and displaying our national heritage and history of our society. The ever-present threat of traditional crime, theft, and vandalism is accompanied by the increasing threat from terrorism. This volume offers powerful protection guidelines to security departments tasked with safeguarding popular historical sites, museums, and libraries and the historical artifacts they house. Catalog no. K15509, ISBN: 978-1-4665-5818-2 December 2012, 6-1/8 x 9-1/4, 216 pp. Suggested Price: $79.95 / £49.99 Also available as an eBook
Also available as an eBook
The Rules of Work
Equipment Management in the Post-Maintenance Era
A Practical Engineering Guide to Ergonomics, Second Edition
A New Alternative to Total Productive Maintenance (TPM)
Dan MacLeod
Kern Peng
Dan MacLeod LLC, Milford, Pennsylvania, USA
Santa Clara University, California, USA
Revised and updated to reflect new insights from workplace developments, this second edition of a bestseller continues the tradition of providing essential tools for implementing good ergonomics in a way that simultaneously improves both productivity and safety. Based on 35 years of practical problem-solving in over 1,500 workplaces, the book provides a down-to-earth and practical guide for solving ergonomics problems. It provides a framework for evaluating tasks using low-tech, non-quantitative methods, along with an overview of the standard measuring systems for those occasions when numbers are needed.
Providing a fundamental understanding of equipment management, this book presents novel alternatives in equipment management beyond the mainstream principles of maintenance management. These new alternatives are pioneered by high-tech industries and are driven by the fast-changing environment. The text aims to initiate new thinking and approaches that will help organizations in high-tech industries manage their expansive equipment as well as prepare companies in traditional industries for the spreading of the microchip era in their equipment base.
Catalog no. K14336, ISBN: 978-1-4398-9906-9 October 2012, 8-1/2 x 11, 196 pp., Soft Cover Suggested Price: $59.95 / £39.99
Catalog no. K14409, ISBN: 978-1-4665-0194-2 April 2012, 6-1/8 x 9-1/4, 255 pp. Suggested Price: $49.95 / £31.99
Also available as an eBook
Also available as an eBook
Universal Design Principles and Models Edited by
Roberta Null Lansing Community College, East Lansing, Michigan, USA
As the baby boom generation ages, it is crucial that the next generation of designers understand all they can about bringing this group design that will offer function, aesthetics, and quality of life. The book helps readers understand how the principles of Universal Design can be used to evaluate all products and places by showing Best Practice examples and explaining why they are universally designed. It presents a variety of user/groups in different situations and then shows design directives for meeting their needs. It includes both commercial and residential design. Catalog no. K14559, ISBN: 978-1-4665-0529-2 April 2013, 6-1/8 x 9-1/4, 424 pp. Suggested Price: $129.95 / £82.00
Handbook of Energy Audits Ninth Edition Albert Thumann, Terry Niehus, and William J. Younger This bestselling handbook is the most comprehensive and practical reference available on energy auditing in buildings and industry. Topics include energy assessment and computer software which will guide you in planning and carrying out a thorough and accurate energy audit of any type of facility, including electrical, mechanical and building systems analysis. Clear, easy-tofollow instructions guide readers through accounting procedures, rate of return and life cycle cost analysis. Catalog no. N10644, ISBN: 978-1-4665-6162-5 November 2012, 6 x 9, 495 pp. Suggested Price: $129.95
Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
A Guide for Owners and Managers
Operations Management A Modern Approach Edited by
Anthony Robinson
Rae Simons
This book provides a blueprint for action for readers making decisions about how to improve the energy efficiency and performance of new or existing buildings. Suitable for both seasoned veterans and new managers, it takes an objective and orderly approach to what is often a complex, costly, and time-consuming process. The book presents fundamental principles illustrated with case studies. It thoroughly covers the topics in a concise, technically accurate way. The book is designed for architects, engineers, and construction managers.
This book looks at a selection of important business management techniques from a variety of countries and types of businesses. It discusses interorganizational information systems development, organizational performance management, activity-based cost systems, financial decision-making processes, teleworking (or telecommuting), customer-focused process improvement, the communicative nature of innovation processes and the impact of this on innovation management, a model of ebusiness systems that allows for emergent factors, and much more.
Catalog no. N10309, ISBN: 978-1-4398-5199-9 January 2013, 6 x 9 Suggested Price: $119.95 / £76.99
Catalog no. N10634, ISBN: 978-1-926692-90-6 April 2011, 6-1/8 x 9-1/4, 332 pp. Suggested Price: $99.95 / £63.99 Also available as an eBook
Hospitality Security Managing Security in Today’s Hotel, Lodging, Entertainment, and Tourism Environment Darrell Clifton
Quality Lighting for High Performance Buildings
Circus Circus Hotel Casino, Reno, Nevada, USA
Michael Stiller
A security director must have knowledge of criminal and civil law, risk and personnel management, budgeting and finance, and a host of other areas in order to be effective. This volume provides experience-based, proven methods for preventing and resolving the challenges faced by today’s hospitality practitioner. This accessible, reader-friendly primer enables security directors to evaluate what risks are inherent to hospitality environments, analyze those risks through threat and vulnerability assessments, and develop methods to mitigate or eliminate them—all the while keeping customers and personnel safe and improving the bottom line.
This book provides an overview of the basic concepts of quality, indoor lighting, and explains concepts like visual comfort, visual interest, and integrated design as they relate to the practice of lighting design. Energy-efficient lighting technologies, including LED lighting and digital control systems, and design strategies that increase visual comfort and productivity are discussed in plain language, and examined in a straightforward way to give the reader, whether an architect, interior designer, engineer, building trades professional, or student a broad understanding of the art and science of energy-efficient quality lighting.
Catalog no. K13445, ISBN: 978-1-4398-7436-3 May 2012, 7 x 10, 333 pp. Suggested Price: $79.95 / £49.99
Catalog no. N10522, ISBN: 978-1-4665-0130-0 March 2012, 6 x 9, 300 pp. Suggested Price: $129.95 / £82.00
Also available as an eBook
How to Finance Energy Management Projects Sales Improvement Consultant, Johnson Controls, Wisconsin, USA
Spend Analysis and Specification Development Using Failure Interpretation
Albert Thumann
Michael D. Holloway
Solving the “Lack of Capital Problem” Eric A. Woodroof
Facility Management
High-Performance Buildings
Association of Energy Engineers, Atlanta, Georgia, USA
NCH Corporation, Irving, Texas, USA
The landscape for implementing energy-efficient projects is rapidly changing and the need for energy project financing has never been greater. This book provides guidance on how to structure a finance energy project and get it approved by top management. Part I covers the need for financing as well as the basic concepts. Part II explores practical applications of financing such as performance contracts, power purchase agreements, and other items like PACE financing. Part III contains articles that illustrate how to present projects and get them approved.
Detailing a time-tested method for increasing productivity and lowering operational costs, this book explains how to establish performance-based procurement specifications for the items that contribute the most to operational downtime and repair/replacement costs. The text provides the real-world understanding of the influential components and materials’ physical properties needed to engage in effective failure and spend analysis. It also includes a CD with specification checklists, case study worksheets, form letters, and ROI worksheets.
Catalog no. N10713, ISBN: 978-1-4665-7153-2 September 2012, 6 x 9, 390 pp. Suggested Price: $119.95 / £76.99
Catalog no. K12333, ISBN: 978-1-4398-5107-4 February 2011, 6-1/8 x 9-1/4, 367 pp. Suggested Price: $83.95 / £52.99
For more information and a complete list of titles, visit us at www.crcpress.com
15
Facility Management/Healthcare Systems Engineering 16
The Definitive Guide to Emergency Department Operational Improvement
Uptime Strategies for Excellence in Maintenance Management, Second Edition John Dixon Campbell James Reyes-Picknell This book provides current insight into successful strategies for managers, maintenance, and non-maintenance professionals alike. It covers trends in technology, reliability maintenance improvements, and the challenges of finding qualified maintenance personnel due to an aging labor force. In addition, it gives a thorough review of what it takes to achieve excellence in maintenance. In treating this technical topic, it links a variety of seemingly disparate and competing concepts into a single simple strategy. Catalog no. PP7335, ISBN: 978-1-56327-335-3 March 2006, 6 x 9, 384 pp. Suggested Price: $57.95 / £29.99
Employing Lean Principles with Current ED Best Practices to Create the “No Wait” Department Jody Crane, MD, MBA Emergency Physician, Mary Washington Hospital, Fredericksburg, Virginia, USA
Chuck Noon, PHD Professor of Management Science, College of Business, University of Tennessee, Knoxville, USA
With so many having nowhere else to turn for care, emergency departments (EDs) have become cauldrons of resentment where neither the best needs of patient or hospital are served. Offering a solution to this fiscal and medical madness, this step-by-step guide shows how the application of Lean principles can lead to more efficient, cost-effective, and patient-friendly departments. The book illustrates the application of Lean tools and concepts in EDs across the country. Catalog no. K10415, ISBN: 978-1-4398-0840-5 April 2011, 7 x 10, 353 pp., Soft Cover Suggested Price: $93.95 / £59.99
50 Policies and Plans for Outpatient Services Carole Guinane Novant Health Inc., Charlotte, North Carolina, USA
Joseph Venturelli JPS Health Network, Fort Worth, Texas, USA
This book details 50 of the most commonly used policies and plans in freestanding ambulatory care centers. The policies and plans discussed meet the standards and regulations of Medicare, the Joint Commission, and AAAHC. Explaining when and how to use the plans and policies, the authors detail the procedures required, the goals of each policy, and who is responsible for implementing the policy. The accompanying CD-ROM includes plans and policies that can be customized to meet the needs of any organization. Catalog no. K13115, ISBN: 978-1-4398-6842-3 December 2011, 8-1/2 x 11, 216 pp., Soft Cover Suggested Price: $104.95 / £66.99
Getting to Standard Work in Health Care Using TWI to Create a Foundation for Quality Care Patrick Graupp TWI Institute, Liverpool, New York, USA
Martha Purrier Virginia Mason Medical Center, Seattle, Washington, USA
Addressing the challenges of achieving standard work in health care, this book describes the Training Within Industry (TWI) Job Instruction method. This tool has been used by Toyota and other Japanese companies in creating a strong foundation for standardization in their production practice. The text places this methodology squarely within the health care paradigm. Using examples, case studies, and terminology that all health care practitioners can understand, the authors show how this method can make all the difference in the delivery of quality health care while serving as a foundation for successful Lean practice in health care. Catalog no. K13668, ISBN: 978-1-4398-7850-7 August 2012, 7 x 10, 223 pp., Soft Cover Suggested Price: $59.95 / £38.99 Also available as an eBook
5S for Healthcare Thomas L. Jackson J. Michael Rona Consulting Group, LLC, Washington, USA Series: Lean Tools for Healthcare Series
Based on Hiroyuki Hirano’s classic 5 Pillars of the Visual Workplace and modeled after the Shingo Prize-winning Shopfloor Series for Lean Manufacturers, this book uses a proven reader-friendly format to impart all the information needed to understand and efficiently implement Lean methodology in a healthcare setting. It provides a wealth of transferable examples along with a step-by-step hands-on guide that will demonstrate how to get an entire organization positively involved in the process. Catalog no. K10196, ISBN: 978-1-4398-0350-9 December 2009, 7 x 10, 120 pp., Soft Cover Suggested Price: $33.95 / £16.99
Healthcare Delivery in the U.S.A. An Introduction, Second Edition Margaret F. Schulte With a focus on healthcare management, the second edition of this popular reference addresses financing, organizational structures, continuum of care providers, access to healthcare, and quality initiatives. It covers legal and regulatory issues, workforce, and the drivers and barriers that shape healthcare delivery. This edition provides updated case studies as well as a discussion of new legislation and initiatives such as accountable care organizations and physician reimbursement cuts. The author explains how current market conditions are driving new organizational structures, such as the increase in mergers and acquisitions activity. Catalog no. K13610, ISBN: 978-1-4398-7794-4 December 2012, 7 x 10, 304 pp., Soft Cover Suggested Price: $49.95 / £31.99
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Engaging Front-Line Staff in Sustainable Continuous Improvements
Kaizen Workshops for Lean Healthcare
Mark Graban
Edited by
Chief Improvement Officer, KaiNexus, San Antonio, Texas, USA
Thomas L. Jackson
Joseph E. Swartz
J. Michael Rona Consulting Group, LLC, Washington, USA
Director of Business Transformation, Franciscan St. Francis Health
Lean Tools for Healthcare Series
This book focuses on daily continuous improvement, or kaizen, for healthcare professionals and organizations. It details the management mindsets and philosophies required to make kaizen work effectively in a department or as an organization-wide program. All of the examples are real healthcare examples shared by Franciscan Alliance Health System and other leading organizations, with many color pictures and illustrations of kaizens. This book will be helpful to healthcare organizations that have embraced weeklong improvement events, but now want to move beyond just doing events into a more complete Lean management system.
Providing a description of exactly what a kaizen event is, this book details all the phases necessary for implementing continuous improvement practices in healthcare organizations. It walks readers through the steps of conducting an effective kaizen workshop—one that is well planned, well implemented, and well monitored. The information is presented in an easy-to-assimilate format. Numerous illustrations reinforce the text and margin assists call readers attention to key terms, healthcare examples, and how-to steps.
Catalog no. K13378, ISBN: 978-1-4398-7296-3 June 2012, 8-1/2 x 11, 408 pp., Soft Cover Suggested Price: $59.95 / £38.99
Improving Quality in Outpatient Services
Catalog no. K11931, ISBN: 978-1-4398-4152-5 August 2012, 7 x 10, 120 pp., Soft Cover Suggested Price: $28.95 / £18.99
Leading the Lean Healthcare Journey
Novant Health Inc., Charlotte, North Carolina, USA
Driving Culture Change to Increase Value
Noreen Davis
Joan Wellman, Howard Jeffries, and Pat Hagan
Carole Guinane
CMS-Union, Monroe, North Carolina, USA
Seattle Children’s Hospital, Washington, USA
A valuable reference for those involved in the field of ambulatory patient care, this book explains how to create a world-class outpatient program. It provides a high-level overview of current opportunities, national quality programs, and challenges. The text details the governance, medical staff, and quality structures required to create, implement, and maintain a safe and efficient outpatient program. Introducing powerful techniques for infection control, medication management, risk prevention, and the elimination of medication errors, it outlines the courseware required by OSHA and other licensing and regulatory agencies.
Blending case studies with theory, this book describes how the healthcare value proposition can be changed by reducing waste, variation, and complexity in healthcare. It reveals the leadership tenacity and culture change required to remove waste from healthcare processes and eliminate the root cause of soaring costs, poor quality and safety, and limited access. It provides practical, applicable advice alongside personal and organizational stories and case studies told by physician and administrative leaders, all students of the Toyota Production System.
Catalog no. K12304, ISBN: 978-1-4398-5060-2 June 2011, 6 x 9, 300 pp. Suggested Price: $83.95 / £52.99
Catalog no. K11406, ISBN: 978-1-4398-2865-6 December 2010, 6-1/8 x 9-1/4, 292 pp., Soft Cover Suggested Price: $65.95 / £41.99 Also available as an eBook
Lean Hospitals Just-in-Time for Healthcare Thomas L. Jackson
Improving Quality, Patient Safety, and Employee Engagement, Second Edition
J. Michael Rona Consulting Group, LLC, Washington, USA
Mark Graban
Lean Tools for Healthcare Series
Chief Improvement Officer, KaiNexus, San Antonio, Texas, USA
This user-friendly book is designed to improve understanding of just-in-time, a system for producing and delivering the right items to the right place at the right time in the right amounts. This text discusses why JIT is important for healthcare by explaining how it establishes a system of supplying service to the customer, patient, or healthcare provider at precisely the right time, in the correct amounts and without errors. Presented in practical terms, this book, through the use of margin assists, contains key terms and points, healthcare examples, and howto-steps.
Building on the success of the Shingo Prize-winning first edition, Lean Hospitals, Second Edition explains how to use the Lean management system to improve safety, quality, access, and morale while reducing costs. Lean healthcare expert Mark Graban examines the challenges facing today’s health systems, including rising costs, falling reimbursement rates, employee retention, and patient safety. This edition includes new material on process audits, performance measures, employee suggestion management, and strategy deployment. It contains new and updated case studies as well as revised chapters on patient safety and medical errors.
Catalog no. K11699, ISBN: 978-1-4398-3745-0 May 2013, 7 x 10, 120 pp., Soft Cover Suggested Price: $28.95 / £18.99
Catalog no. K13243, ISBN: 978-1-4398-7043-3 November 2011, 7 x 10, 268 pp., Soft Cover Suggested Price: $52.95 / £33.99
For more information and a complete list of titles, visit us at www.crcpress.com
Healthcare Systems Engineering
Healthcare Kaizen
17
Lean-Led Hospital Design Creating the Efficient Hospital of the Future
Lean Leadership for Healthcare Ronald G. Bercaw
Naida Grunden, L.L.C. - Medical Communications, Bellingham, Washington, USA
Charles Hagood
Healthcare Systems Engineering
President, Breakthrough Horizons, LTD, Chardon, Ohio, USA
President & Founder, Healthcare Performance Partners, Inc. (HPP), Gallatin, Tennessee, USA
This book explains how to apply Lean improvement to clinical and non-clinical processes. Written by a sensei, it delivers valuable lessons learned over the years of providing improvements in the healthcare industry. The text covers the fundamentals of Lean and explains how to link a strategy of continuous improvement to create operational excellence. It also lays out a roadmap for starting your Lean improvement, discusses the leadership behaviors required for success, and describes how to mitigate the risk of failure when undergoing largescale change.
Lean-Led Hospital Design explains how hospitals can be built to increase patient safety and reduce wait times while eliminating waste, lowering costs, and easing some of healthcare’s most persistent problems. It supplies a simplified timeline of architectural planning—from start to finish—to guide readers through the various stages of the Lean design development philosophy, including Lean architectural design and Lean work design. It includes examples from several real healthcare facility design and construction projects, as well as interviews with hospital leaders and architects.
Catalog no. K15042, ISBN: 978-1-4665-1554-3 April 2013, 6 x 9, 250 pp., Soft Cover Suggested Price: $49.95 / £31.99
Catalog no. K15374, ISBN: 978-1-4665-5549-5 March 2012, 7 x 10, 318 pp. Suggested Price: $69.95 / £44.99
Also available as an eBook
Lean Thinking Your Way Through an EMR Implementation A Practitioner’s Guide to Planning and Executing a Successful Project
Mapping Clinical Value Streams
Karthik Venkata Raman
Thomas L. Jackson
Adventist HealthCare, Inc., Rockville, Maryland, USA
18
Naida Grunden
J. Michael Rona Consulting Group, LLC, Washington, USA
Alice M. Clewell
Lean Tools for Healthcare Series
Lean thinking provides a solution to the high cost and variable success of implementing federally mandated electronic medical records (EMR). This valuable book presents readers with a framework for adopting EMRs by applying powerful, time-tested, Lean principles to develop best practices. The authors demonstrate how applying Lean to EMR implementations can save organizations millions of dollars and deliver value and superior outcomes. Key concepts are illustrated with detailed case studies.
Hospitals are designed around specialized functions or departments, each with their own management, employees, and budget. The problems and waste occur when these departments interact or hand off patients between departments. Value Stream Mapping has been a popular tool to help hospital leaders see the entire picture across departmental boundaries. As part of the Lean Tools in Healthcare Series, this user-friendly book is designed to improve the understanding of the Value Stream Map. The text contains key terms, healthcare examples, and how-to-steps.
Catalog no. K13391, ISBN: 978-1-4398-7318-2 May 2013, 7 x 10, 300 pp., Soft Cover Suggested Price: $59.95 / £38.99
Catalog no. K15189, ISBN: 978-1-4665-5184-8 April 2013, 7 x 10, 120 pp., Soft Cover Suggested Price: $29.95 / £19.99 Also available as an eBook
Lean-Led Hospital Design Creating the Efficient Hospital of the Future Naida Grunden Naida Grunden, L.L.C. - Medical Communications, Bellingham, Washington, USA
Charles Hagood
Mistake Proofing for Lean Healthcare Thomas L. Jackson
President & Founder, Healthcare Performance Partners, Inc. (HPP), Gallatin, Tennessee, USA
J. Michael Rona Consulting Group, LLC, Washington, USA
Lean-Led Hospital Design explains how hospitals can be built to increase patient safety and reduce wait times while eliminating waste, lowering costs, and easing some of healthcare’s most persistent problems. It supplies a simplified timeline of architectural planning—from start to finish—to guide readers through the various stages of the Lean design development philosophy, including Lean architectural design and Lean work design. It includes examples from several real healthcare facility design and construction projects, as well as interviews with hospital leaders and architects.
Mistake proofing is an improvement technology that uses a device or procedure, also called a Poka-Yoke, to prevent defects or errors during a process. Mistake proofing in healthcare can improve the quality of patient care and services, correct conditions in the process that allow for errors or mistakes, support ideas from knowledgeable staff to improve a process or area, and reduce costs to the organization by eliminating duplication of work. This user-friendly book introduces the concepts of Zero Quality Control (ZQC) and Poka-Yoke Systems. Using healthcare examples, this practical text explains the concept of mistakeproofing through the use of margin assists, key terms, and how-to-steps.
Catalog no. K13105, ISBN: 978-1-4398-6828-7 March 2012, 7 x 10, 338 pp. Suggested Price: $69.95 / £44.99
Lean Tools for Healthcare Series
Catalog no. K11698, ISBN: 978-1-4398-3743-6 June 2013, 7 x 10, 120 pp., Soft Cover Suggested Price: $28.95 / £18.99
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Safer Hospital Care Strategies for Continuous Innovation
The Application of Lean within the Healthcare Industry
Dev Raheja
Ronald Bercaw
Patient System Safety, Laurel, Maryland, USA
President, Breakthrough Horizons, LTD, Chardon, Ohio, USA
An examination of the effectiveness of present hospital care methods, this book illustrates how to find simple, comprehensive solutions that produce high return on investment. It emphasizes innovative techniques, proven safety methods, models for risk managers, heuristics for leading change, reliability methods that deliver right care over time, dangers in medical devices for critical care, and techniques for giving care with speed and efficiency without compromising safety. Experts from the aviation industry, world-class organizations such as Toyota and General Electric, and innovative hospitals such as Johns Hopkins offer their insight.
This book provides authoritative guidance on applying Lean improvement to clinical and non-clinical processes in order to deliver world-class improvements in results and culture. The author presents valuable lessons learned in providing improvements to the healthcare industry. The text examines the most common improvement tools and approaches, focusing on the application of the Toyota Production System for the delivery of quality patient care. It includes numerous case studies from the U.S. and Canada.
Catalog no. K11114, ISBN: 978-1-4398-2102-2 February 2011, 7 x 10, 200 pp., Soft Cover Suggested Price: $62.95 / £40.99
Standard Work for Lean Healthcare
Catalog no. K12891, ISBN: 978-1-4398-6239-1 November 2011, 6 x 9, 180 pp., Soft Cover Suggested Price: $52.95 / £33.99
Thomas L. Jackson
Value Stream Mapping for Healthcare Made Easy
J. Michael Rona Consulting Group, LLC, Washington, USA
Cindy Jimmerson
Lean Tools for Healthcare Series
Lean Healthcare West, Missoula, Montana, USA
Proven to increase efficiencies in the manufacturing sector, Standard Work has become a key element in reducing process waste, ensuring patient safety, and improving healthcare services. Part of the Lean Tools for Healthcare Series, this reader-friendly book explains how to apply this powerful Lean tool to increase patient safety and reduce the cost of providing healthcare services. It illustrates how standardization can help you establish best practices for performing daily work and why it should be the cornerstone for all of your continuous improvement efforts.
Value Stream Mapping for Healthcare Made Easy introduces readers to the simple but essential method from the Toyota Production System: the well-known Value Stream Mapping (VSM) system. It offers an easy-to-learn introduction to VSM that can be used in every aspect of healthcare to identify, understand, and improve processes. Information included illustrates the simplicity and completeness of the tool and describes its applications to staff communication, regulatory documentation, and activities of daily work. The book also highlights simple-to-use data collection and interpretation as part of the VSM process.
Catalog no. K11697, ISBN: 978-1-4398-3741-2 July 2011, 7 x 10, 124 pp., Soft Cover Suggested Price: $29.95 / £19.99
Catalog no. PP7852, ISBN: 978-1-4200-7852-7 August 2009, 8-1/2 x 11, 119 pp., Soft Cover Suggested Price: $62.95 / £40.99 Also available as an eBook
Sustaining Lean in Healthcare
What’s Your Problem?
Developing and Engaging Physician Leadership
Identifying and Solving the Five Types of Process Problems
Michael Nelson, M.D.
Kicab Castaneda-Mendez
Pediatric Hospitalist, Lean Six Sigma Black Belt, and Physician Coach for the Studer Group
Performance Management Consultant, Chapel Hill, North Carolina, USA
Among the first books to focus on physician engagement during a Lean effort, Sustaining Lean in Healthcare explains how to ensure ongoing physician participation long after the consultant leaves. Dr. Michael Nelson, an early adopter of Lean in healthcare, explains how to use these synergic tools to achieve consistently high levels of quality and clinical care outcomes. The book includes a Lean primer that provides a foundation in essential Lean concepts, a methodology for establishing shared expectations of success, as well as a framework for simultaneous Lean deployment across multiple locations.
Typically, root cause analysis is taught by teaching a variety of tools that require the user to learn when to use which tools. Illustrating how to solve specific problems with specific solutions, this book teaches the reader how to recognize different types of process problems as well as how to solve them more effectively and efficiently. The author identifies five types of processes problems and shows how to solve them using a three-step procedure: identify the type of problem, find root cause, and address the root cause.
Catalog no. K11864, ISBN: 978-1-4398-4027-6 May 2011, 7 x 10, 148 pp., Soft Cover Suggested Price: $62.95 / £40.99
Catalog no. K15232, ISBN: 978-1-4665-5269-2 November 2012, 7 x 10, 191 pp., Soft Cover Suggested Price: $39.95 / £25.99
For more information and a complete list of titles, visit us at www.crcpress.com
Healthcare Systems Engineering
Taking Improvement from the Assembly Line to Healthcare
19
Textbook
Strategies at Work and Play
Computational Methods in Finance
Steven Orla Kimbrough
Ali Hirsa
Agents, Games, and Evolution
Operations Research
The Wharton School, University of Pennsylvania, Philadelphia, USA
Caspian Capital Management, LLC, New York, USA
Based on the author’s course at the University of Pennsylvania, this book explores a number of basic games using agent-based models where agents have fixed strategies. The author uses agent-based models to present a wide range of applications in which strategic interaction is present and for which design issues have genuine practical import. The text covers such games as the Prisoner’s Dilemma, Stag Hunt, Battle of the Sexes, and many other games of interest in the social sciences. All computational methods are implemented in NetLogo and the required mathematical background is included in an appendix.
Helping readers accurately price a vast array of derivatives, this self-contained text explains how to solve complex functional equations through numerical methods. It addresses key computational methods in finance, including transform techniques, the finite difference method, and Monte Carlo simulation. Developed from his courses at Columbia University and the Courant Institute of New York University, the author also covers model calibration and optimization and describes techniques, such as Kalman and particle filters, for parameter estimation.
Catalog no. K11564, ISBN: 978-1-4398-3470-1 December 2011, 6-1/8 x 9-1/4, 512 pp. Suggested Price: $83.95 / £52.99
Catalog no. K11454, ISBN: 978-1-4398-2957-8 September 2012, 7 x 10, 444 pp. Suggested Price: $89.95 / £59.99
Also available as an eBook
Also available as an eBook
Applied Operational Research with SAS Ali Emrouznejad and William Ho Aston Business School, Birmingham, UK
Using a wide range of OR optimization examples, this book demonstrates how the OR procedures in SAS work. The text is one of the first to extensively cover the application of SAS procedures to OR problems, such as single criterion optimization, project management decisions, printed circuit board assembly, and multiple criteria decision making. The authors present the principles behind PROC OPTMODEL and other SAS procedures as well as describe the algorithms and methods for linear programming, integer linear programming, and goal programming models.
20
Catalog no. K11920, ISBN: 978-1-4398-4130-3 December 2011, 6-1/8 x 9-1/4, 284 pp. Suggested Price: $93.95 / £59.99 Also available as an eBook
Chapman & Hall/CRC Financial Mathematics Series
Decision Making in Service Industries A Practical Approach Edited by
Javier Faulin, Angel A. Juan, Scott E. Grasman, and Michael J. Fry Providing insight and understanding of practical and methodological issues related to decision-making processes under uncertain conditions in the service industries, this book integrates decision-making tools with real-world examples to present world-wide best practices as well as theoretical and applied strategies such as the use of hybrid and stochastic algorithms. It discusses emerging tendencies regarding decision-support systems and information systems to support decision-making in real scenarios and includes up-to-date research on how probabilistic algorithms and simulation-based approaches are changing experiences and practices in service management. Catalog no. K13024, ISBN: 978-1-4398-6734-1 August 2012, 6-1/8 x 9-1/4, 465 pp. Suggested Price: $119.95 / £76.99 Also available as an eBook
Textbook
Business Process Modeling, Simulation and Design Second Edition Manuel Laguna University of Colorado, Boulder, USA
Johan Marklund
Essentials of Engineering Leadership and Innovation Pamela McCauley-Bush and Lesia L. Crumpton-Young
Lund University, Sweden
University of Central Florida, Orlando, USA
The second edition of this popular text looks at business process design from a broad quantitative modeling perspective and addresses various managerial issues. It includes new material on change management, project management, task analysis, and performance optimization. It also adds details on the theory of constraints and completely revises coverage of business process modeling and simulation as well as using the software tool ExtendSim LT, which is available for download. A solutions manual and figure slides are available upon qualifying course adoption.
The global economy, international engineering challenges, a dismal economic climate, and growing shortage of the world’s natural resources means that engineers must not only innovate and solve problems but be integral parts of the holistic process of developing and disseminating the outcomes of technology. Designed to prepare engineers for technical, project, and managerial success, this book discusses how to approach and apply engineering leadership principles from an engineering education perspective. Supplemented with case studies, it covers innovation, problem solving, issues of diversity, and global work environments.
Catalog no. K13989, ISBN: 978-1-4398-8525-3 April 2013, 7 x 10, 525 pp. Suggested Price: $99.95 / £63.99
Catalog no. K11060, ISBN: 978-1-4398-2011-7 May 2013, 6-1/8 x 9-1/4, 200 pp. Suggested Price: $79.95 / £49.99 Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Textbook
Introduction to Numerical Analysis and Optimization
Jih-Jeng Huang and Gwo-Hshiung Tzeng Kainan University, Taoyuan, Taiwan
Focusing on methods and applications used in multiple objective decision making (MODM), this work presents mathematical tools for complex decision making. A follow-up to the author’s Multiple Attribute Decision Making, the book particularly focuses on fuzzy methodology. The methodological part of the text explains the theory of each method and gives numerical examples so that readers can better understand the procedures of MODM methods. In the applications section, the authors cover various methods for solving realistic MODM problems. Catalog no. K15327, ISBN: 978-1-4665-5461-0 June 2013, 6-1/8 x 9-1/4, 280 pp. Suggested Price: $129.95 / £82.00 Also available as an eBook
General Convexity, Nonsmooth Variational Inequalities, and Nonsmooth Optimization
Sergiy Butenko Texas A&M University, College Station, USA
Panos M. Pardalos University of Florida, Gainesville, USA Chapman & Hall/CRC Numerical Analysis and Scientific Computing Series
Based on the authors’ experience teaching introductory numerical methods and optimization courses, this book covers numerical methods for industrial and systems engineering and operations research. It combines the materials from introductory numerical methods and introductory optimization courses into a single text, which, on the one hand, enriches a “standard” numerical methods syllabus with optional chapters on numerical optimization, and, on the other hand, provides a valuable numerical methods background for students taking an introductory optimization course. A solutions manual and figure slides are available upon qualifying course adoption. Catalog no. K16806, ISBN: 978-1-4665-7777-0 June 2013, 6-1/8 x 9-1/4, 300 pp. Suggested Price: $79.95 / £49.99
Knowledge Science
Aligarh Muslim University, India
Modeling the Knowledge Creation Process
C. S. Lalitha
Edited by
University of Delhi South Campus, India
Yoshiteru Nakamori
Qamrul Hasan Ansari
Monika Mehta
Japan Advanced Institute of Science and Technology, Ishikawa
Satyawati College, University of Delhi, India
Explaining how to improve our knowledge-based society, this book addresses problems in collecting, synthesizing, coordinating, and creating knowledge. It provides knowledge engineering tools and a framework for integrating knowledge creation, discovery, and management. The text covers knowledge technology, knowledge management, knowledge discovery and data mining, knowledge synthesis, knowledge justification, and knowledge construction. Experienced researchers in decision science, artificial intelligence, systems engineering, behavioral science, and management science present new methods for creating technological innovation from existing knowledge, such as IT techniques, organizational theory, and mathematical systems theory.
This book presents the basic theory of directional derivatives and monotonicity that is required in the study of optimization problems and economic theory. The authors discuss the concepts of generalized directional derivatives and generalized monotonicity. They then explain how to use these concepts in the study of general variational inequality problems in terms of bifunctions in finite dimensions and as related to optimality conditions involving differentiable or directionally differentiable functions. The book also covers such topics as nonsmooth convexity. Catalog no. K13101, ISBN: 978-1-4398-6820-1 March 2013, 6-1/8 x 9-1/4, 300 pp. Suggested Price: $99.95 / £63.99 Also available as an eBook
Catalog no. K11740, ISBN: 978-1-4398-3836-5 August 2011, 6-1/8 x 9-1/4, 189 pp. Suggested Price: $139.95 / £89.00 Also available as an eBook
Textbook
Introduction to Linear Optimization and Extensions with MATLAB
Learning Curves
Roy H. Kwon
Mohamad Y. Jaber
University of Toronto, Ontario, Canada
Ryerson University, Toronto, Ontario, Canada
Theory, Models, and Applications Edited by
Operations Research Series
Industrial Innovation Series
An introductory book on linear programming that discusses the important ways to mitigate parameter uncertainty, this text describes two major ways of including parameter uncertainty: stochastic linear programming and robust linear optimization. It offers a vigorous development of linear programming theory and methods by presenting basics before theory. It also presents financial optimization case studies that consolidate the material presented within the book. A student solutions manual is provided, as well as MATLAB exercises and code accessible by website. MATLAB exercises, a student solutions manual, and an extensive bibliography are included.
A contributed work covering advances in learning curve research theory and applications, this book draws a learning map to demonstrate where learning is involved within organizations and how it can be sustained, perfected, and accelerated. It reviews developments in research and explores the learningquality relationship. The text explains how to improve learning curves using the Earned Value Method (EVM) and through the design of thinking systems. It also offers a chapter that reviews the Forgetting Curves.
Catalog no. K12905, ISBN: 978-1-4398-6263-6 April 2013, 6-1/8 x 9-1/4, 350 pp. Suggested Price: $99.95 / £63.99
Catalog no. K10374, ISBN: 978-1-4398-0738-5 June 2011, 6-1/8 x 9-1/4, 476 pp. Suggested Price: $125.95 / £79.99 Also available as an eBook
Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
Operations Research
Fuzzy Multiple Objective Decision Making
21
Textbook
Linear Programming with Duals
Optimality Conditions in Convex Optimization
A Modern Exposition
A Finite-Dimensional View
Craig A. Tovey
Anulekha Dhara and Joydeep Dutta
Operations Research
Georgia Institute of Technology, Atlanta, USA
Indian Institute of Technology, Kanpur
This textbook presents a theoretical treatment of linear programming, network flows and applications, integer programming, and computational complexity. The author includes a rigorous discussion of theory, numerous examples and exercises, and geometric intuitive explanations. He also offers computational tips and interpretation of software input. Unlike other books, this text incorporates duality throughout its chapters, rather than treating it as an add-on topic. It also discusses computational complexity theory, which can be used to classify problems according to the appropriate solution method.
Covering the current state of the art, this book explores an important and central issue in convex optimization: optimality conditions. Although many results presented in the chapters can also be proved in infinite dimensions, the text focuses on finite dimensions to allow for much deeper results and a better understanding of the structures involved in a convex optimization problem. The authors include examples wherever needed, details of major results, and proofs of the main results.
Catalog no. K14044, ISBN: 978-1-4398-8746-2 March 2013, 6-1/8 x 9-1/4, 480 pp. Suggested Price: $99.95 / £63.99
Modeling of Responsive Supply Chain M.K. Tiwari, B. Mahanty, S.P. Sarmah, and M. Jenamani
22
Catalog no. K13102, ISBN: 978-1-4398-6822-5 October 2011, 6-1/8 x 9-1/4, 444 pp. Suggested Price: $93.95 / £66.99 Also available as an eBook
Textbook
Portfolio Optimization Michael J. Best
IIT Kharagpur Research Monograph Series
University of Waterloo, Ontario, Canada
Describing the coordination between the numerous elements in a supply chain, this book discusses how to optimize the problem using both conventional and evolutionary approaches. It examines the transportation model, facility location model, assignment model, and planning and scheduling models. The text presents diverse technologies like RFID tags for detection of flow of particular items in the supply chain network. It also addresses the use of artificial intelligent optimization techniques in different types of supply chain problems and the use of specific coordination mechanisms and different analytical models.
Portfolio Optimization shows how the mathematical tools of linear algebra and optimization can quickly and clearly formulate important ideas on the subject. This practical book extends the concepts of the Markowitz “budget constraint only” model to a linearly constrained model. It explains how the basic portfolio optimization problem can help determine the optimal investment of an investor’s wealth in each asset owned. Along with end-of-chapter exercises, the text includes MATLAB® to help with problem solving and offers the programs on a CD-ROM. A solutions manual is available upon qualifying course adoption.
Catalog no. K14775, ISBN: 978-1-4665-1034-0 August 2012, 6-1/8 x 9-1/4, 225 pp. Suggested Price: $139.95 / £89.00
Catalog no. C5840, ISBN: 978-1-4200-8584-6 March 2010, 6-1/8 x 9-1/4, 236 pp. Suggested Price: $87.95 / £56.99
Also available as an eBook
Also available as an eBook
Multiple Attribute Decision Making Methods and Applications Gwo-Hshiung Tzeng Kainan University, Luchu, Taiwan
Jih-Jeng Huang Soochow University, Taipei, Taiwan
A compilation of modern decision-making techniques, this reference focuses on the fuzzy set approach to multiple attribute decision making (MADM). Drawing on their extensive experience, the authors present methods and reallife applications of MADM techniques that can be used in decision analysis. The methods section of the text explains the theory of each method and includes numerical examples that can be calculated without a computer, providing a complete understanding of the procedures. The application section explores how methods such as DEMATEL, TOPSIS, and VIKOR can be used to solve realworld MADM problems. Catalog no. K12846, ISBN: 978-1-4398-6157-8 June 2011, 6-1/8 x 9-1/4, 349 pp. Suggested Price: $139.95 / £89.00
A Practical Handbook for Analytics Evan S. Levine U.S. Department of Homeland Security, New York, New York, USA
This handbook helps you interpret different types of data and identify trends. It presents taxonomy of different data structures, examples of each structure, and the families of analytical techniques. Taking a new approach to teaching data analysis, the book builds from lists to 1D arrays and multidimensional structures to unstructured data sets. It also covers project management, data visualization and communication, and error analysis. Every chapter contains real examples drawn from publicly available data that you can test on your own. Catalog no. K15456, ISBN: 978-1-4665-5718-5 June 2013, 6-1/8 x 9-1/4, 300 pp. Suggested Price: $69.95 / £44.99 Also available as an eBook
Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Textbook
Practical Spreadsheet Risk Modeling for Management Dale Lehman, Huybert Groenendaal, and Greg Nolder This book offers a one-stop resource for performing quantitative risk analyses. The authors provide practical case studies along with detailed instruction and illustration of the features of ModelRisk®, the most advanced risk modeling spreadsheet software currently available. The specific examples in the text demonstrate a number of cutting-edge tools and techniques that are very powerful in risk analysis but are not available in other spreadsheet simulation programs. The book covers modeling complex correlations, aggregating uncertainty and variability, and estimating parameter and model uncertainty. A solutions manual is available upon qualifying course adoption. Catalog no. K12589, ISBN: 978-1-4398-5552-2 September 2011, 6-1/8 x 9-1/4, 284 pp. Suggested Price: $93.95 / £59.99
Probability Foundations for Engineers Joel A. Nachlas Virginia Polytechnic Institute and State University, Blacksburg, USA
Suitable for a first course in probability theory, this textbook covers theory in an accessible manner and includes numerous practical examples based on engineering applications. The book begins with a summary of set theory and then introduces probability and its axioms. An important aspect of the text is the fact that examples are not presented in terms of “balls in urns”. Many examples do relate to gambling with coins, dice, and cards but most are based on observable physical phenomena familiar to engineering students. A solutions manual and figure slides are available upon qualifying course adoption. Catalog no. K14453, ISBN: 978-1-4665-0299-4 May 2012, 6-1/8 x 9-1/4, 184 pp. Suggested Price: $129.95 / £82.00 Also available as an eBook
Also available as an eBook
Textbook
Principles of Risk Analysis Decision Making Under Uncertainty
Project Management
Operations Research
Textbook
Systems, Principles, and Applications Adedeji B. Badiru Air Force Institute of Technology, Dayton, Ohio, USA
Charles Yoe Notre Dame of Maryland University, Baltimore, USA
Industrial Innovation Series, 23
This book treats the whole of risk analysis—risk management, risk assessment, and risk communication—in an integrated fashion. The author integrates the three tasks of risk analysis into a framework that supports decision making in an uncertain environment. The book introduces the language, models, and concepts of risk analysis, and then supplies the tools, techniques, and methodologies to help readers apply the principles. Based on the author’s decades of experience, this straightforward book provides a foundation for the practice of risk analysis for professionals from all walks of life.
Covering all major phases, this textbook presents the tools and techniques used in each stage of project management from a pedagogical perspective. Using end-of-chapter exercises, software tools, case studies, and graphical representations to supplement concepts, the author presents complete coverage of a wide range of topics, including planning, organization, scheduling, resource allocation, control, systems engineering, economics, decision analysis, and Lean and Six Sigma techniques. A solutions manual and figure slides are available upon qualifying course adoption.
Catalog no. K12690, ISBN: 978-1-4398-5749-6 September 2011, 6-1/8 x 9-1/4, 583 pp. Suggested Price: $167.95 / £107.00
Catalog no. 83198, ISBN: 978-1-4200-8319-4 December 2011, 7 x 10, 587 pp. Suggested Price: $104.95 / £66.99
Also available as an eBook
Also available as an eBook
Reliability and Maintenance
Textbook
Probability and Stochastic Modeling Vladimir I. Rotar
Networks and Systems Frank Beichelt University of Witwatersrand, Johannesburg, South Africa
Peter Tittmann
San Diego State University, California, USA
University of Applied Sciences Mittweida, Germany
This book not only covers all the topics found in a traditional introductory probability course, but also emphasizes stochastic modeling, including Markov chains, birth-death processes, and reliability models. Unlike most undergraduatelevel probability texts, the book also focuses on increasingly important areas, such as martingales, classification of dependency structures, and risk evaluation. Numerous examples, exercises, and models using real-world data demonstrate the practical possibilities and restrictions of different approaches and help students grasp general concepts and theoretical results. A solutions manual and figure slides are available upon qualifying course adoption.
This work gives an up-to-date presentation of system and network reliability analysis as well as maintenance planning with a focus on applicable models. Balancing theory and practice, it presents state-of-the-art research in key areas of reliability and maintenance theory and includes numerous examples and exercises. The book focuses on three key interconnected aspects of reliability theory: binary systems, network reliability, and maintenance models. Every chapter starts with theoretical foundations and basic models and leads to more sophisticated models and ongoing research.
Catalog no. K13311, ISBN: 978-1-4398-7206-2 August 2012, 7 x 10, 508 pp. Suggested Price: $79.95 / £49.99
Catalog no. K11269, ISBN: 978-1-4398-2635-5 May 2012, 6-1/8 x 9-1/4, 344 pp. Suggested Price: $99.95 / £63.99 Also available as an eBook
Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
23
Textbook
Operations Research/Organizational Culture 24
Risk Management and Simulation Aparna Gupta
Value-Added Decision Making for Managers Kenneth Chelst Wayne State University, Detroit, Michigan, USA
Yavuz Burak Canbolat
Rensselaer Polytechnic University, Troy, New York, USA
Abbott Laboratories, Abbott Park, Illinois, USA
This book presents the modeling techniques and methodologies used to solve problems of risk management that are relevant to market, credit, operational, and business risk. The author connects risk management with simulation to show how the tool can be used to minimize risk in an organization and then arrive at a solution. Topics covered include frameworks for risk management, regulations, building models of risk, credit risk management, asset-liability management, and strategic risk management. MATLAB® is used in examples and exercises, and code is available on the author’s website.
Developed from the authors’ longstanding course on decision and risk analysis, this text explores the important interaction between decisions and management action and clarifies the barriers to rational decision making. The authors analyze strengths and weaknesses of the best alternatives, enabling decision makers to improve on these alternatives by adding value and reducing risk. They also discuss bias, negotiations, project/risk management, and ethical dilemmas. Numerous examples highlight real-world situations from everyday life, public policy, and industry. Software tutorials and other material are available on the book’s website.
Catalog no. K11622, ISBN: 978-1-4398-3594-4 June 2013, 6-1/8 x 9-1/4, 416 pp. Suggested Price: $99.95 / £63.99 Also available as an eBook
Catalog no. C7572, ISBN: 978-1-4200-7572-4 October 2011, 7 x 10, 578 pp. Suggested Price: $139.95 / £89.00 Also available as an eBook
Rough Multiple Objective Decision Making Jiuping Xu and Zhimiao Tao
Amoeba Management The Dynamic Management System for Rapid Market Response
Sichuan University, Chengdu, P.R. China
Kazuo Inamori
This book applies rough set theory and rough approximation technique to real-world multiple objective decision making (MODM) problems. The authors present several techniques in rough approximation and apply them to case studies in engineering, such as particle swarms and transportation. Progressing from theory to application, the text covers rough set theory, probability theory, and fuzzy set theory; multiple objective rough decision making, bi-level, multiple objective rough decision making, stochastic multiple objective rough decision making, and fuzzy multiple objective rough decision making; and the simulatedbased intelligent algorithm.
Especially effective in dynamic and highly competitive environments, the Amoeba Management System has received attention from the Harvard Business Review and has been successfully adopted at hundreds of companies around the world. Written by the system’s creator, this book provides a complete introduction to this unique and time-tested method of management control and accounting. Explaining the management philosophy and principles, it unveils fresh insights on how to foster a culture of leadership and responsibility in your organization.
Catalog no. K13329, ISBN: 978-1-4398-7235-2 July 2011, 6-1/8 x 9-1/4, 446 pp. Suggested Price: $125.95 / £79.99
Catalog no. K14727, ISBN: 978-1-4665-0949-8 August 2012, 6-1/8 x 9-1/4, 164 pp. Suggested Price: $49.95 / £31.99 Also available as an eBook
Also available as an eBook
Support Vector Machines Optimization Based Theory, Algorithms, and Extensions Naiyang Deng, Yinjie Tian, and Chunhua Zhang
Applied Concept Mapping Capturing, Analyzing, and Organizing Knowledge Edited by
Chapman & Hall/CRC Data Mining and Knowledge Discovery Series, 29
Brian Moon, Robert R. Hoffman, Joseph Novak, and Alberto Canas
Providing a comprehensive introduction to support vector machines (SVMs) from an optimization and operations research perspective, this book highlights the substantial and growing interest in machine learning within the optimization community. It describes the classification and regression problems that make up the two main components of SVMs and constructs SVMs for solving multi-class classification problems and handling multi-instance problems. Topics covered include probability for SVMs, twin-SVMs, SVMs with privileged information, multi-label SVMs, AVC maximizing SVMs, and kernel PCA.
Supported by business application case studies, this book offers an accessible introduction to the theory, methods, and application of concept mapping in business and government. The case studies illustrate applications across a range of industries, including engineering, product development, defense, and healthcare. The authors provide access to a free download of CmapTools, courtesy of the Institute for Human and Machine Cognition, to enable readers to create and share their own concept maps. The book includes examples from the U.S., Canada, Australia, Spain, Brazil, Scotland, and The Netherlands.
Catalog no. K12703, ISBN: 978-1-4398-5792-2 December 2012, 6-1/8 x 9-1/4, 352 pp. Suggested Price: $89.95 / £57.99
Catalog no. K11403, ISBN: 978-1-4398-2860-1 February 2011, 6 x 9, 380 pp. Suggested Price: $62.95 / £40.99
Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
A Novel on Changing Behavior with a Lean Cost Management System Sue Elizabeth Sondergelt
Kaizen for the Shopfloor A Zero-Waste Environment with Process Automation
Lean Beans, LLC, Cape Haze, Florida, USA
Productivity Press Development Team
Detailing the differences between cost accounting and cost management, this book follows a fictional manufacturing entity embarking on a Lean change management journey for the second time—having failed at its first attempt at Lean implementation a few years earlier. As the story progresses, readers gain an understanding of what the company will do differently this time around to ensure it doesn’t slip backward again as the transformation unfolds. While there is no recipe for a Lean change management transformation, the book provides invaluable tips and unveils three new principles to help ensure success in any endeavor.
The philosophy of kaizen, which simply means continuous improvement, can help any organization seeking to implement Lean improvements that go beyond cost cutting. Kaizen for the Shopfloor takes readers through the critical steps for conducting a very effective kaizen event: one that is well planned, well implemented, and well documented. As the newest addition to the Shingo Prizewinning Shopfloor Series, Kaizen for the Shopfloor distills the complexities of jumpstarting Lean processes into an easily accessible format for those frontline employees who make Lean possible.
Catalog no. K13899, ISBN: 978-1-4398-8277-1 May 2012, 6 x 9, 159 pp., Soft Cover Suggested Price: $39.95 / £25.99
Catalog no. PP7272, ISBN: 978-1-56327-272-1 February 2002, 7 x 10, 112 pp., Soft Cover Suggested Price: $33.95 / £16.99
Also available as an eBook
Creating a Lean Culture Tools to Sustain Lean Conversions, Second Edition David Mann
Knowledge Management Handbook Collaboration and Social Networking, Second Edition
Organizational Culture
The Controller as Lean Leader
Edited by
Jay Liebowitz
Principal, David Mann Lean Consulting, Michigan, USA
University of Maryland University College, Adelphi, USA
The new edition of this Shingo Prize-winning international bestseller demonstrates how to implement a Lean transformation that really works by developing a culture that builds success from the top down and the bottom up at the same time. Improved throughout, this new edition offers new guidance on Lean management in discrete manufacturing, office, and process manufacturing environments, provides specifics on engaging executives through Gemba walks and offers several new case studies as well as invaluable lessons that David Mann has learned since the first edition went to print.
Recent research shows that collaboration and social networking can foster knowledge sharing and innovation by sparking new connections, ideas, and practices. Yet these informal networks are often misunderstood and poorly managed. Building on the groundbreaking, bestselling first edition, this new edition focuses on collaboration and social networking. Topics covered include implementing a knowledge sharing culture, embedding knowledge management activities to encourage collaboration, developing a knowledge retention strategy, applying social network analysis to map knowledge flows, and using systems engineering approaches for collaboration and social networking.
Catalog no. K10570, ISBN: 978-1-4398-1141-2 March 2010, 7 x 10, 316 pp., Soft Cover Suggested Price: $43.95 / £28.99 Also available as an eBook
Catalog no. K13618, ISBN: 978-1-4398-7803-3 June 2012, 6-1/8 x 9-1/4, 336 pp. Suggested Price: $99.95 / £63.99 Also available as an eBook
Feedback Toolkit
Leadersights
16 Tools for Better Communication in the Workplace, Second Edition
Creating Great Leaders Who Create Great Workplaces
Rick Maurer
David Veech
Maurer & Associates, Arlington, Virginia, USA
The Institute for Lean Systems (ILS), Louisville, Kentucky, USA
Written by a noted authority in leadership and change management, the second edition of this popular toolkit provides expert guidance on using feedback as a performance improvement tool. Describing best practices, it supplies the understanding required to effectively give and receive feedback across a wide range of work situations. The book makes the feedback process easy to understand with a detailed six-step framework. It covers specific feedback tools and illustrates approaches for applying them in a variety of management scenarios—including situations where giving feedback feels more like giving an acid bath.
This book focuses on how organizations of all types can create a leader development system that defines critical leader behaviors, gives simple techniques for building and improving the skills that drive those behaviors, and gives a mechanism for monitoring and enforcing those behaviors. It spells out how leaders can do the same for their employees, defining and promoting behaviors required for sustaining continuous change. The book synthesizes current research on change, servant leadership, group and team dynamics, job satisfaction, intrinsic motivation, psychological flow, and individual self-efficacy.
Catalog no. K11899, ISBN: 978-1-4398-4093-1 January 2011, 6 x 9, 81 pp., Soft Cover Suggested Price: $17.95 / £11.99
Catalog no. K15500, ISBN: 978-1-4665-5800-7 June 2013, 6-1/8 x 9-1/4, 300 pp. Suggested Price: $49.95 / £31.99
For more information and a complete list of titles, visit us at www.crcpress.com
25
Lean Higher Education
Organizational Culture 26
Making IT Lean
Increasing the Value and Performance of University Processes
Applying Lean Practices to the Work of IT
William K. Balzer BGSU Firelands College, Huron, Ohio, USA
Howard Williams Rebecca Duray
This book is designed to teach academic administrators how to apply Lean business principles to the successful running of their institutions. It returns education to the consumers it was designed to serve, the students. Applying voice of the customer (VOC) concepts, it introduces educators to Lean tools, such as Value Stream Mapping. Reflecting concepts inherent in all Lean processes, it focuses on involving stakeholders and holding them accountable for the delivery of quality every step of the way, instilling pride and maximizing value and satisfaction for employees and customers alike.
Focusing on the application of Lean practices to IT, this book presents powerful tools and techniques for IT operations and IT service management. The author provides a context for discussing several areas of application within this domain, allowing practitioners to gain insight into IT processes and activities as well as Lean principles. The text reviews the IT Infrastructure Library (ITIL) as a framework for best practices and explains how it can be used to accommodate Lean processes and operations. Using case studies, it offers solid evidence of the contribution that IT can make in service of the Lean enterprise.
Catalog no. K10754, ISBN: 978-1-4398-1465-9 April 2010, 7 x 10, 312 pp., Soft Cover Suggested Price: $54.95 / £34.99
Catalog no. K13533, ISBN: 978-1-4398-7602-2 November 2012, 7 x 10, 232 pp., Soft Cover Suggested Price: $59.95 / £38.99
Also available as an eBook
Also available as an eBook
Lean Human Resources
One Team on All Levels
Redesigning HR Processes for a Culture of Continuous Improvement
Stories from Toyota Team Members, Second Edition
Cheryl M. Jekiel
Tim Turner
Flying Food Group, USA
Toyota, Lexington, Kentucky, USA
Encouraging a long overdue shift in thinking, this book gives managers and CEOs the means to maximize employee potential by first showing them how to increase the improvement power of their HR departments. Jekiel, who has been implementing Lean initiatives out of HR offices for 20 years, defines the peoplerelated approaches needed to alter cultural dynamics. She looks at why so many companies allow this waste to exist, how traditional HR has not been especially effective in combating waste, and why today’s HR department should be seen differently, as a partner delivering exceptional customer service to employees.
Written by actual Toyota team members, this book is not another technical explanation of the Toyota Production System. Rather, it illustrates the culture it creates. The stories, told by employees from various levels of the organization, illustrate how Toyota’s presence in Kentucky has transformed the professional and personal lives of those who worked for the company. Supplying a first-hand look at the principles that have transformed Toyota into one of the leading manufacturers in the world, the book addresses how this manufacturing giant was able to survive and improve in the midst of a down economy and recent recalls.
Catalog no. K10663, ISBN: 978-1-4398-1306-5 September 2010, 7 x 10, 263 pp., Soft Cover Suggested Price: $43.95 / £28.99 Also available as an eBook
Catalog no. K12785, ISBN: 978-1-4398-6067-0 September 2011, 6-1/8 x 9-1/4, 322 pp., Soft Cover Suggested Price: $31.95 / £19.99
Textbook
People, Process, and Culture
Lean IT Enabling and Sustaining Your Lean Transformation Steven C Bell Michael A Orzen
Lean Manufacturing Around the Real World Jeffrey P. Wincel Thomas J. Kull, PhD Arizona State University, Tempe, USA
Information technology is supposed to enable business performance and innovation, improve service levels, manage change, and maintain quality and stability, all while steadily reducing operating costs. Yet when an enterprise begins a Lean transformation, too often the IT department is either left out or viewed as an obstacle. What is to be done? Winner of a 2011 Shingo Research and Professional Publication Prize, this book shares practical tips, examples, and case studies to help you establish a culture of continuous improvement to deliver IT operational excellence and business value to your organization.
This book examines the global cultural influences on the understanding and application of Lean production systems within various geographic and cultural areas. It identifies the cultural values as examined against Lean manufacturing disciplines to derive culturally based Lean manufacturing values. The approach of people, process, and culture will help managers better understand the potential limitations and performance shortfalls that result from varying interpretations and applications of Lean systems. This approach will help readers demystify the sometimes complex characteristics of a Lean transformation.
Catalog no. K10912, ISBN: 978-1-4398-1756-8 September 2010, 6 x 9, 370 pp. Suggested Price: $54.95 / £34.99
Catalog no. K15494, ISBN: 978-1-4665-5789-5 March 2013, 6-1/8 x 9-1/4, 200 pp. Suggested Price: $49.95 / £31.99
Also available as an eBook
Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
The Kaizen Event Planner Thriving, Not Just Surviving, Second Edition
Achieving Rapid Improvement in Office, Service, and Technical Environments Karen Martin Karen Martin & Associates, San Diego, California, USA
Peter Hines, Pauline Found, Gary Griffiths, and Richard Harrison
Mike Osterling
The first edition of this highly acclaimed publication received a Shingo Research and Professional Publication Prize in 2009. Explaining how to create and sustain a Lean business, it followed Cogent Power’s first two Lean Roadmaps along their journey. Since then, much has changed. Several members of Cogent Power’s senior management have moved on, steel prices have declined, and the credit crisis has sparked an unstable global economy. Set against these developments, this second edition reports on Cogent Power’s response to these issues—detailing how they worked through their third Lean Roadmap.
A practical how-to guide, this book takes readers through the ins and outs of planning and executing kaizen events in non-manufacturing settings and conducting post-event follow-up to sustain the changes made. The authors provide methods and tools to help build a motivated workforce and lay a foundation for continuous improvement. Readers will learn how to effectively scope the activity, engage the right people, and facilitate events with measureable results. Their clear, concise presentation allows beginners and experienced practitioners to venture into non-manufacturing environments with comfort and ease. An accompanying CD provides immediate access to a number of Excelbased tools.
Catalog no. K11258, ISBN: 978-1-4398-2617-1 January 2011, 7 x 10, 282 pp., Soft Cover Suggested Price: $41.95 / £26.99 Also available as an eBook
Osterling Consulting, La Mesa, California, USA
Catalog no. PP7351, ISBN: 978-1-56327-351-3 October 2007, 8-1/2 x 11, 240 pp., Soft Cover Suggested Price: $62.95 / £40.99
The Psychology of Lean Improvements
Sustainable Lean The Story of a Cultural Transformation
Why Organizations Must Overcome Resistance and Change the Culture
Robert B. Camp
Chris A. Ortiz
Burlington Medical Supplies Inc., Newport News, Virginia, USA
Kaizen Assembly, Inc., Bellingham, Washington, USA
Anybody can start a Lean transformation. That’s easy. What’s hard, is sustaining it. Detailing the process for creating a sustainable Lean transformation, this book addresses how to stay on course over the long term. It describes how top-down metrics evolve into the identification of strategic and tactical opportunities for improvement. The author describes a process that sets boundaries for decisions and teaches a data-driven methodology for making good decisions. He supplies tools for good leadership and teaches how to monitor success.
The inherent fear and reluctance of many companies to embark on a Lean journey can be self destructive. This book explores the psychology behind why so many companies avoid Lean and hold on to inefficient processes. Drawing on personal experience, the author describes why and how businesses cling to the eight deadly wastes and why they continue to find ways to place improvement on the back burner. Whether it’s poor leadership, the inability to change, or pure ego, the text explores this perplexing commitment to inefficiency.
Catalog no. K16554, ISBN: 978-1-4665-7168-6 March 2013, 6-1/8 x 9-1/4, 187 pp., Soft Cover Suggested Price: $29.95 / £18.99
Catalog no. K13685, ISBN: 978-1-4398-7879-8 April 2012, 6-1/8 x 9-1/4, 182 pp. Suggested Price: $39.95 / £25.99 Also available as an eBook
The Exchange
The Right Choice
A Bold and Proven Approach to Resolving Workplace Conflict
Using Theory of Constraints for Effective Leadership
Steven Dinkin, Barbara Filner, and Lisa Maxwell
Ted Hutchin
National Conflict Resolution Center, San Diego, California, USA
I & J Munn Limited, Leicestershire, UK
Written to provide managers and supervisors with a process for addressing conflicts among their employees, this book adapts the National Conflict Resolution Center’s successful experience in resolving issues into a structured text. The book offers authorities a method of structuring conversations about conflicts and issues. Not only does it provide training through examples to become an effective mediator for disputes filled with emotionally charged personality issues, it provides a strategy for adapting the provided methods to fit the particular needs of every workplace.
Introducing a powerful technique to help leaders make better decisions, this book explains how readers can prepare to manage effectively well into the future through the use of the coaching cycle and the reflection process. The book’s case studies illustrate what people have actually done, what they have struggled with, and the importance of understanding causal relationships. They demonstrate how conflicts can be resolved and relationships restored through the use of the tools described, in particular the “cloud” technique from the Theory of Constraints Thinking Processes.
Catalog no. K12441, ISBN: 978-1-4398-5298-9 April 2011, 6-1/8 x 9-1/4, 138 pp., Soft Cover Suggested Price: $41.95 / £26.99
Catalog no. K14016, ISBN: 978-1-4398-8621-2 May 2012, 6-1/8 x 9-1/4, 176 pp. Suggested Price: $49.95 / £31.99 Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
Organizational Culture
Staying Lean
27
The Workforce Engagement Equation
Organizational Culture/Plant Engineering 28
A Practitioner’s Guide to Creating and Sustaining High Performance
Electrical Calculations and Guidelines for Generating Station and Industrial Plants
Jamison J. Manion
Thomas E. Baker
Workforce Engagement Solutions, LLC, USA
Sumatron, Inc, Laguna Niguel, California, USA
This step-by-step guide lays out the principles, tools, and techniques that have proven effective in leading and managing the people side of process improvement. It demystifies the complexity of organizational change with easyto-understand explanations, intuitive graphics, and real-world examples. Filled with helpful practical knowledge, it will help you assess exactly where your organization is along the change continuum and what actions will help propel your organization to higher levels of organizational effectiveness.
A very helpful tool for solving circuit protection problems, this book presents and simplifies the theory and 132 calculations that electrical engineers typically need to understand in order to support operations, maintenance, and betterment projects for generating stations and other large industrial facilities. The book begins with a cursory review or refresher of basic electrical theory. It then provides additional insights into electrical theory and sets the conventions that will be utilized throughout the remainder of the book.
Catalog no. K13095, ISBN: 978-1-4398-6809-6 July 2012, 7 x 10, 590 pp., Soft Cover Suggested Price: $49.95 / £31.99
Catalog no. K12563, ISBN: 978-1-4398-5503-4 September 2011, 6-1/8 x 9-1/4, 304 pp. Suggested Price: $157.95 / £101.00 Also available as an eBook
TWI Case Studies Standard Work, Continuous Improvement, and Teamwork Donald A. Dinero
Textbook
Facilities Design Third Edition Sunderesh S. Heragu
Round Pond Consulting, Rochester, New York, USA
University of Louisville, Kentucky, USA
TWI Case Studies provides the insight of leading experts to assist in the execution of Training Within Industry (TWI). Presented as a series of case studies from a range of corporations—including IBM, Ben & Jerry’s , and US Synthetic—it illustrates the rebirth of TWI programs in the United States. Demonstrating how TWI can benefit any and all organizations, the book details the specific activities decision-makers need to accomplish to successfully incorporate TWI into the business culture—including the Ten Points for Implementing and Sustaining the TWI “J” Programs.
Striking a healthy balance between theory and practice, this book provides an understanding of the practical aspects of implementing preliminary designs development through analytical models. The third edition of a bestseller, it features updated multimedia tools, new software, and additional exercise problems. The text presents analytical performance evaluation models and tests them using software available for download on the web. An appendix offers queuing and queuing models along with simulation examples. Each chapter includes a set of review questions for self-study. A solutions manual is available upon qualifying course adoption.
Catalog no. K12063, ISBN: 978-1-4398-4610-0 April 2011, 7 x 10, 136 pp., Soft Cover Suggested Price: $41.95 / £25.99
Catalog no. 66269, ISBN: 978-1-4200-6626-5 June 2008, 7 x 10, 624 pp. Suggested Price: $146.95 / £94.00 Also available as an eBook
Textbook
Air Quality
Food Plant Engineering Systems
Fourth Edition
Second Edition
Thad Godish
Theunis Christoffel Robberts
Ball State University, Muncie, Indiana, USA
University of Minnesota, Crookston, Minnesota, USA
This perennial bestseller provides a comprehensive overview of air quality issues, including a better understanding of atmospheric chemistry, the effects of pollution on public health and the environment, and the technology and regulatory practices used to achieve air quality goals. The book covers toxicological principles and risk assessment, public policy concerns, air quality standards for ozone depletion and global warming, and the health effects of particulate air pollutants. It includes a glossary of terms, a web resource guide, and metric/US units conversion tables. A solutions manual is available upon qualified course adoption.
With clear, easy-to-understand language, this book details the bits and pieces that keep systems running and explains how they fit within the bigger picture. Each engineering system is discussed, with a focus on Lean principles, sustainability, and the balancing of resources, environmental impact, and conservation of natural resources. There is also a focus on communication within a manufacturing plant. A website with student and teacher materials is included, upon purchase. An instructor’s manual is available upon qualifying course adoption.
Catalog no. L1586, ISBN: 978-1-56670-586-8 July 2003, 6-1/8 x 9-1/4, 480 pp. Suggested Price: $113.95 / £73.99
Catalog no. K12144, ISBN: 978-1-4398-4809-8 February 2013, 6-1/8 x 9-1/4, 312 pp. Suggested Price: $159.95 / £99.00 Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Forensic Investigation of Processing Plant Accidents
Process Plants Shutdown and Turnaround Management
Department of Industrial Engineering, University of Catania, Italy
Indian Oil Coporation Ltd, Uttar Pradesh
This is the first book to provide a scientific methodology for investigating accidents at processing plants. It ensures compliance with codes and standards specific to the type of plant as well as the country in which the event occurred. The book takes readers step by step through gaining testimonial information, studying plant documentation and plant design, checking of standard operating procedures and whether they were followed, testing of plant components by non-destructive methods, all founded on theoretical fundamentals, in order to find the responsibility for the accident.
This book outlines a strategy to execute optimized shutdown and turnaround by changing plant operating conditions and inspection techniques. Because shutdown cost for a petroleum refinery is normally 30 percent higher than annual maintenance costs, this book details how to manage the more favorable turnaround option. The author explores different aspects, including philosophy, planning and scheduling, estimation, contractor management, and execution. The book also addresses safety management, human resources management, and post-shutdown review.
Catalog no. K16455, ISBN: 978-1-4665-6975-1 May 2013, 7 x 10, 304 pp. Suggested Price: $149.95 / £95.00
Catalog no. K15100, ISBN: 978-1-4665-1733-2 April 2013, 6-1/8 x 9-1/4, 240 pp. Suggested Price: $159.95 / £99.00
Also available as an eBook
Also available as an eBook
Textbook
Instrumentation for Process Measurement and Control Third Edition
Production and Operations Management Edited by
Vijay Kumar Khurana
Norman A. Anderson
Rukukmani Devi Institute of Advanced Studies, Delhi, India
The perennially bestselling third edition of Norman A. Anderson’s Instrumentation for Process Measurement and Control provides an outstanding and practical reference for both students and practitioners. It introduces the fields of process measurement and feedback control and bridges the gap between basic technology and more sophisticated systems. Keeping mathematics to a minimum, the material meets the needs of the instrumentation engineer or technician who must learn how equipment operates. It covers pneumatic and electronic control systems, actuators and valves, control loop adjustment, combination control systems, and process computers and simulation. Catalog no. CH9871, ISBN: 978-0-8493-9871-1 October 1997, 6-1/8 x 9-1/4, 512 pp. Suggested Price: $104.95 / £66.99
Practical Plant Failure Analysis
Plant Engineering/Production Systems
Trinath Sahoo
Alberto Geraci
As an authoritative presentation of activities, functions, and concepts of production and operations management activities, this reference work begins with the nature and scope of production management, guiding step by step through production activities, such as process and service design, facilities and plant location, layout planning, and materials planning. It also covers production planning and control and materials requirements. The book illustrates long-, medium-, and short-term production activities as well as support functions and advanced management concepts, making it a one-stop, essential resource. Catalog no. AB7048, ISBN: 978-1-4200-7048-4 January 2013, 7 3/8 x 9 1/4, 400 pp. Suggested Price: $99.95 / £60.99
Coordinate Measuring Machines and Systems
A Guide to Understanding Machinery Deterioration and Improving Equipment Reliability
Second Edition
Neville W. Sachs
University of North Carolina, Charlotte, USA
Edited by
Robert J. Hocken
Sachs, Salvaterra & Associates Inc., Syracuse, New York, USA
Paulo H. Pereira
Series: Dekker Mechanical Engineering
Caterpillar Inc., Peoria, Illinois, USA
Providing a clear explanation of the major failure mechanisms and how to identify them, this book describes mechanisms, wear, corrosion, overload, and fatigue. Showing how the failure mechanisms appear in components such as shafts, bearings, and gears, it examines many of the critical operating details in an accessible manner and offers charts that illustrate how to identify specific failure. Additional coverage includes physical failure analysis, basic materials properties, differences between ductile and brittle overload failures, high- and low-cycle fatigue, lubrication, ball and roller bearings, fastener failures, V-belts, and synchronous belts.
Since the publication of the first version of this book in 1995, the world of manufacturing and Coordinate Measuring Machines (CMMs) and Systems has changed considerably. In addition to two new editors, one from academia and one from a metrology intensive user industry, this second edition has many new authors and a known cadre of experts who have grown with the field since the last version. The well-rounded coverage includes the evolution of measurements and development of standards, the use of CMMs, accessory elements, application software, performance and financial evaluations, and accuracy.
Catalog no. DK768X, ISBN: 978-0-8493-3376-7 August 2006, 7 x 10, 288 pp. Suggested Price: $125.95 / £79.99
Catalog no. DK4043, ISBN: 978-1-57444-652-4 July 2011, 6-1/8 x 9-1/4, 592 pp. Suggested Price: $146.95 / £94.00
Also available as an eBook
Also available as an eBook
Series: Manufacturing Engineering and Materials Processing
For more information and a complete list of titles, visit us at www.crcpress.com
29
Modern Construction Global Production Networks Operations Design and Management, Second Edition Edited by
Ander Errasti Opacua Tecnun University of Navarra, San Sebastian, Spain
Production Systems
This book provides the principles, tools, and techniques of the internationalization process to help managers and practitioners to tackle the design and management of a global manufacturing and logistics networks. It presents a guideline for those companies that have begun the internationalization process in recent years and focuses on SMEs, with case studies that show best practices and recent trends. The author offers a methodological answer for the analysis and design of global networks with productive multilocation as well as the design of plants and warehouses and supplier networks in the new international contexts. Catalog no. K15974, ISBN: 978-1-4665-6292-9 January 2013, 6-1/8 x 9-1/4, 339 pp. Suggested Price: $119.95 / £76.99 Also available as an eBook
Lincoln H. Forbes East Carolina University, Greenville, North Carolina, USA
Syed M. Ahmed Department of Construction Management, East Carolina University, USA (chair) Industrial Innovation Series
Written by experts highly regarded for leadership and innovation, this book offers Lean tools and other productive strategies for the management of people and processes in the construction industry. The authors focus mainly on Lean construction methodologies, such as The Last Planner® System, The Lean Project Delivery System™, and Integrated Project Delivery™. They then present process improvement approaches such as TQM and Six Sigma, demonstrating how these methods can improve projects in a traditional environment. Catalog no. 6312X, ISBN: 978-1-4200-6312-7 October 2010, 7 x 10, 524 pp. Suggested Price: $145.95 / £93.00 Also available as an eBook
Handbook of Industrial Engineering Equations, Formulas, and Calculations Olufemi A. Omitaomu
Optimal Supervisory Control of Automated Manufacturing Systems
Oak Ridge National Laboratory, Tennessee, USA
Yufeng Chen and Zhiwu Li
Adedeji B. Badiru Air Force Institute of Technology, Dayton, Ohio, USA
30
Lean Project Delivery and Integrated Practices
Industrial Innovation Series
Xidian University, Shaanxi Province, China
Industrial engineering practitioners don’t have to be computational experts. They just have to know where to get the computational resources that they need. This book provides access to computational resources needed by industrial engineers. It consists of several sections that each focus on a particular specialization area of industrial engineering. These include basic and engineering math, production engineering, engineering economics, ergonomics, systems and data engineering, project engineering, and simulation and statistical calculations. The book elucidates the underlying equations that facilitate the understanding required to improve design processes.
This monograph presents the state-of-the-art developments in the design of behaviorally and structurally optimal livenessen-forcing Petri net supervisors with computationally tractable approaches. It details optima supervisory control problems arising in automated production systems and outlines a methodology to achieve the optimality purposes of deadlock prevention via converting a variety of problems under consideration into integer linear programming models. The book includes a reference bibliography at the end of each chapter and a complete index.
Catalog no. 76272, ISBN: 978-1-4200-7627-1 September 2010, 6-1/8 x 9-1/4, 454 pp. Suggested Price: $145.95 / £93.00
Catalog no. K16796, ISBN: 978-1-4665-7753-4 November 2012, 6-1/8 x 9-1/4, 210 pp. Suggested Price: $79.95 / £49.99 Also available as an eBook
Also available as an eBook
RFID and Auto-ID in Planning and Logistics Human Work Productivity A Global Perspective Edited by
A Practical Guide for Military UID Applications Erick C. Jones University of Texas, Arlington, USA
Shrawan Kumar, Anil Mital, and Arunkumar Pannethur
Christopher A. Chung
The current global economic downturn and considerable shifting in industrial and manufacturing activities have disturbed the homeostasis of the industrial order. Many issues have to be examined in new context to objectively establish new and adjusted approaches. Human work productivity is one of the most important components of industrial economy and the factor that determines competiveness. All components must be considered as an integrated whole for sustained productivity. This book explores these aspects as independent factors and their impact on productivity. It discusses models integrating these factors and schemes of optimization for incorporation in practice.
Now that RFID technology has come of age and there are numerous choices, the challenge has become how to select the right one for the job. A practical reference on the workings of RFID and Auto-ID technologies such as satellite tags and barcodes and their integration into logistics initiatives, this book covers background, history, and current applications. It delineates a decision model for choosing RFID and other Auto-ID technologies. It covers integrating and developing RFID and Auto-ID applications, traditional planning and logistics, military UID requirements, and future research.
Catalog no. K13436, ISBN: 978-1-4398-7414-1 June 2013, 6-1/8 x 9-1/4, 304 pp. Suggested Price: $79.95 / £49.99
Seabrook, Texas, USA
Catalog no. 94270, ISBN: 978-1-4200-9427-5 May 2011, 7 x 10, 430 pp. Suggested Price: $157.95 / £101.00 Also available as an eBook
Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Antipatterns
Utilizing Lean Six Sigma Techniques
Managing Software Organizations and People, Second Edition
Tina Agustiady BASF – The Chemical Company
Adedeji B. Badiru
Colin J. Neill, Philip A. Laplante, and Joanna F. DeFranco
Air Force Institute of Technology, Dayton, Ohio, USA
The Pennsylvania State University, Malvern, USA
Industrial Innovation Series
Applied Software Engineering Series
The book presents the application of Six Sigma methodology as a viable path for achieving the goals of sustainability. Sustainability is a tool that helps companies gain true benefits off of their improvements. Many companies make improvements but cannot keep the results successful. This book not only shows how to use particular Lean Six Sigma tools, but also how to sustain results for companies to be profitable with continuous improvement.
Using real and hypothetical case studies, this book illustrates poor management approaches, unpleasant work environments, and bad manager traits that lead to failure. For each antipattern, the text describes the situation and symptoms, gives examples, and offers a refactoring solution. The authors provide real-world anecdotes that illustrate key concepts. They also include thought-provoking exercises that describe a situation and ask which antipatterns are present, as well as how to refactor the situation. Coverage includes leadership principles, environmental antipatterns, group patterns, management antipatterns, and team leadership.
Catalog no. K14977, ISBN: 978-1-4665-1424-9 December 2012, 6-1/8 x 9-1/4, 242 pp. Suggested Price: $89.95 / £57.99
Catalog no. K12863, ISBN: 978-1-4398-6186-8 December 2011, 6-1/8 x 9-1/4, 327 pp. Suggested Price: $79.95 / £49.99
Also available as an eBook
Also available as an eBook
System Management Planning, Enterprise Identity, and Deployment, Second Edition Jeffrey O. Grady JOG System Engineering, Inc., San Diego, California, USA Series: Systems Engineering
The second edition of a bestseller, System Management: Planning, Enterprise Identity, and Deployment demonstrates how to make systems development work for any organization. Updated with new chapters, new examples, and new figures, it discusses the optimum marriage between specific program planning and a company’s generic identity. The author focuses on the management aspects of the functional departments and programs and highlights the areas that must be improved in order to implement outstanding systems capability. Catalog no. K11061, ISBN: 978-1-4398-2013-1 May 2010, 6-1/8 x 9-1/4, 628 pp. Suggested Price: $129.95 / £83.00 Also available as an eBook
System Synthesis Product and Process Design Jeffrey O. Grady
The Basics of Project Evaluation and Lessons Learned Willis H. Thomas Associate Director of Learning Management, Pfizer/Wyeth Research, Montvale, New Jersey, USA
A systematic method for conducting lessons learned is critical to the ongoing success of your projects, programs, and portfolios. This book details an easyto-follow approach for conducting lessons learned on any project, in any organization. Whether your job entails running small projects from a homebased business or managing large projects as a part of an international supply chain, this book will be of great benefit. It includes a wealth of project job aids, including templates, checklists, forms, and a Project Evaluation Resource Kit (PERK) on the accompanying CD. Catalog no. K13336, ISBN: 978-1-4398-7246-8 November 2011, 6 x 9, 161 pp., Soft Cover Suggested Price: $20.95 / £14.99
Business Analysis for Business Intelligence
JOG System Engineering, Inc., San Diego, California, USA
Bert Brijs
Based on the author’s 45 years of experience, this book examines the activities that must take place in the development of any system between the completion of the requirements work and the verification of work. It provides insight into complex problems, focusing on the boundary conditions that exist between the knowledge domains of the specialized engineers populating a program and the product domains related to the product being developed by different teams on a program. The text explores the role of the system engineer in design, material procurement, and manufacturing.
Aligning your business intelligence (BI) infrastructure with your strategy process can help to enhance your organization’s responsiveness to changing environments and create added value for investments in BI infrastructure and development. This book explains how to use business intelligence to improve your analysis activities and provides a framework for developing data models and solutions that fit your organization’s strategy. Offering the concepts, tools, and background required for success, the book details the infrastructure required for carrying out successful business intelligence activities.
Catalog no. K11032, ISBN: 978-1-4398-1961-6 May 2010, 6-1/8 x 9-1/4, 574 pp. Suggested Price: $129.95 / £83.00
Catalog no. K12718, ISBN: 978-1-4398-5834-9 September 2012, 6-1/8 x 9-1/4, 400 pp. Suggested Price: $89.95 / £57.99
Also available as an eBook
Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
Production Systems/Project Management
Sustainability
31
COSMIC Function Points Theory and Advanced Practices
Business Analysis Terms
Edited by
A Working Glossary
University of Magdeburg, Germany
Glenn R. Brûlé
Alain Abran
Project Management
ESI International, Arlington, Virginia, USA
Universite du Quebec a Montreal, Canada
Over the past few decades, business analysis has steadily developed into a widely recognized global discipline. Now, more than ever, business analysts must communicate clearly and unambiguously, choosing words that need no further interpretation. This convenient reference will help business analysts and their teams establish a common business analysis language that conveys universally understood meaning and context. It contains more than 1,600 definitions, phrases, and acronyms used in day-to-day business analysis that are essential to today’s business analyst.
Designed to conform to the ISO/IEC standard 14143, the Common Software Measurement International Consortium (COSMIC) Function Point method has become the major estimation technique based on international standards for building software-intensive systems. This book supplies a cutting-edge look at current and emerging practices in the international software measurement community. An international panel of experts details the steps for measuring the functional size of software and developing project estimates with improved accuracy.
Catalog no. N10542, ISBN: 978-1-890367-51-0 December 2011, 5 x 8, 220 pp., Soft Cover Suggested Price: $29.95 / £18.99
Catalog no. K11991, ISBN: 978-1-4398-4486-1 February 2011, 6-1/8 x 9-1/4, 356 pp. Suggested Price: $83.95 / £52.99 Also available as an eBook
Determining Project Requirements CBAP® Exam Practice Test and Study Guide, Second Edition Glenn R. Brûlé ESI International, Arlington, Virginia, USA
With this essential study guide, readers can prepare to pass the Certified Business Analysis Professional® (CBAP®) certification exam. They get access to study hints and areas of focus, as well as 40 multiple-choice questions from each of the six knowledge areas covered by the International Institute of Business Analysis (IIBA®) CBAP® exam. Plus, they can self test with two 150-question practice tests that are representative of the CBAP® exam. With this proven, structured approach, readers can familiarize themselves with key industry phrases and terminology.
32
Reiner Dumke
Catalog no. N10540, ISBN: 978-1-890367-54-1 December 2011, 9-1/4 x 10-3/4, 322 pp., Soft Cover Suggested Price: $39.95 / £24.99
Second Edition Mastering the BABOK® and the CBAP® Exam Hans Jonasson JTC Unlimited, Shelby Twp., Michigan, USA Series: ESI International Project Management Series
From enterprise analysis to planning requirements gathering and documentation, this book covers the entire business analysis cycle as well as modeling techniques. The second edition of this popular reference aligns with the BABOK® Guide 2.0 to provide an even better tool for preparing to take the Certified Business Analysis Professional (CBAP®) examination. The text covers all of the BABOK® knowledge areas and features a new preparatory section that contains 300 questions. With its many examples and business requirements document templates, this book is ideal for practitioners. Students of business analysis will benefit from the book’s case study, exercises, and solutions. Catalog no. K14270, ISBN: 978-1-4398-9651-8 September 2012, 6-1/8 x 9-1/4, 403 pp. Suggested Price: $69.95 / £44.99 Also available as an eBook
Change or Die The Business Process Improvement Manual Maxine Attong
Effective Methods for Software and Systems Integration
Consultant, Fairways, Maraval, Trinidad
Boyd L. Summers
Terrence Metz
The Boeing Company, Seattle, Washington, USA
Leadership success depends on clarifying and simplifying complex problems while maintaining a positive outlook. This book provides readers with the tools to do so. Packed with workshop tools, agendas, and activities that detail the six stages of the business process improvement (BPI) method, it presents a BPI method that promotes the use of facilitator-led workshops to help teams make better decisions. This resource-rich book includes a CD with challenges, facilitated workshops, templates, tables, and questionnaires. Catalog no. K14908, ISBN: 978-1-4665-1251-1 July 2012, 6 x 9, 378 pp., Soft Cover Suggested Price: $49.95 / £31.99 Also available as an eBook
This book supplies the understanding needed to achieve continuous improvements in quality throughout the software life cycle. It defines timetested methods for systems engineering, software design, software engineering informal/formal builds, software engineering installations, software and systems integration, delivery activities, and product evaluations. Complete with helpful forms, plans, and checklists, the book will help readers deliver projects that are on time and within budget constraints in military and aerospace programs as well as the software industry. Catalog no. K13560, ISBN: 978-1-4398-7662-6 June 2012, 6-1/8 x 9-1/4, 183 pp. Suggested Price: $99.95 / £63.99 Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
A Guide to IT Contracting
Ethics and Project Management
Checklists, Tools, and Techniques
President, LeanPM, LLC, Redmond, Washington, USA
Written for project managers who may encounter ethical dilemmas, this book considers typical and atypical ethical issues that may occur in each phase of the project life cycle. Exploring the consequences of those issues and challenges on project performance, it examines the contents of the Project Management Institute’s code of ethics. The text covers key laws and regulations and explains how to: balance the right level of control, promote progress of projects, and ensure lapses in ethical behavior are not encouraged or permitted. Catalog no. K12419, ISBN: 978-1-4398-5261-3 October 2011, 6-1/8 x 9-1/4, 244 pp. Suggested Price: $72.95 / £46.99 Also available as an eBook
Michael R. Overly Matthew A. Karlyn Distilling critical business and legal lessons learned from decades of drafting and negotiating technology-related agreements, this highly accessible handbook allows readers to quickly access information on almost every type of agreement and immediately understand the intended and actual purpose. It includes key business and legal issues, tips and techniques for negotiating terms, and common pitfalls. Suitable for non-legal professionals, it offers checklists to organize concepts and a complete glossary to define key legal, business, and technical terms as well as Internet resources and online aids to assist in drafting contracts. Catalog no. K13556, ISBN: 978-1-4398-7657-2 November 2012, 6-1/8 x 9-1/4, 476 pp. Suggested Price: $79.95 / £49.99 Also available as an eBook
Green Project Management
How to Reduce the Cost of Software Testing
Richard Maltzman David Shirley
Edited by
Winner of PMI’s 2011 David I. Cleland Project Management Literature Award, this book details cutting-edge green techniques that take little time to implement, can benefit all types of projects, and can generate immediate savings to your project’s bottom line. It describes proven methods and best practices in green project management, including risk and opportunity assessments. With illustrative case studies and insights from acknowledged leaders in green project management, the text explains how to tap into green incentives, including grants, rebates, and tax credits.
Plenty of software testing books tell you how to test well; this one tells you how to do it while decreasing your testing budget. A series of essays written by some of the leading minds in software testing, this book provides tips, tactics, and techniques to help readers accelerate the testing process, improve the performance of test teams, and lower costs. Detailing strategies that testers can immediately put to use to reduce costs, the book explains how to make testing nimble, how to remove bottlenecks in the testing process, and how to locate and track defects efficiently and effectively.
Catalog no. K11466, ISBN: 978-1-4398-3001-7 August 2010, 6-1/8 x 9-1/4, 296 pp. Suggested Price: $69.95 / £45.99
Catalog no. K12845, ISBN: 978-1-4398-6155-4 September 2011, 6-1/8 x 9-1/4, 340 pp. Suggested Price: $69.95 / £46.99
Also available as an eBook
Also available as an eBook
Matthew Heusser and Govind Kulkarni
Implementing Program Management Greener Products The Making and Marketing of Sustainable Brands
Templates and Forms Aligned with the Standard for Program Management Second Edition (2008) Ginger Levin
Al Iannuzzi
Project Management Consultant, Lighthouse Point, Florida, USA
Johnson & Johnson Inc., New Brunswick, New Jersey, USA
Allen R. Green
Written by the senior director of product stewardship for Johnson & Johnson, this book discusses how to tie in green improvements to appropriate marketing in order to reach customers in the marketplace. The author gives specific advice on how to think about product and service design from an environmental perspective. In addition, the text provides detailed examples of what works, what doesn’t, and how to effectively merge innovation with green thinking using numerous case studies from leading companies in green design. Catalog no. K12516, ISBN: 978-1-4398-5431-0 November 2011, 6-1/8 x 9-1/4, 222 pp. Suggested Price: $93.95 / £59.99 Also available as an eBook
Project Management
Ralph L. Kliem, PMP
Science Applications International Corporation
Written by two successful PgMPs, this work presents a step-by-step methodology for managing a program from initiation to closure. Mirroring PMI’s Standard for Program Management–Second Edition (2008), the book goes beyond the best practices listed in the PMI’s standard to provide detailed guidance for these practices, enabling program managers to successfully coordinate any program. The templates described can be customized as required through a CD-ROM that is included with this book. This unique package of ready-to-use documents, tools, forms, templates, and reports empowers program managers to bring their programs to a successful finish and deliver its intended benefits to stakeholders. Catalog no. K10824, ISBN: 978-1-4398-1605-9 October 2009, 6-1/8 x 9-1/4, 312 pp. Suggested Price: $79.95 / £49.99 Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
33
IT Best Practices Management, Teams, Quality, Performance, and Projects Tom C. Witt
Achieving Turnaround and Success Ralph L. Kliem, PMP
Project Management
Nationwide Insurance, Freeport, Illinois, USA
President, LeanPM, LLC, Redmond, Washington, USA
This book examines the skills, knowledge, and human attributes required to be successful in bringing about large-scale changes in an organization. The author presents a holistic and strategic approach to change management by covering the many technical and business skills needed to achieve organizational change. The book includes coverage of management best practices, team building, quality, project methodology, resource allocation, and process engineering. It offers a realistic look at effecting change in the workplace and explains how to incorporate quality techniques into change management.
Based on the lessons learned by the author during a quarter of a century of leading projects to successful conclusions, this book unveils the five secrets to ensuring project success—even for those seemingly doomed to fail. Using numerous diagrams and checklists, it explains how to take action in ways that will increase the likelihood of success and minimize the possibility of failure. Supplying step-by-step guidance through each phase, the book explains how to spot the symptoms of troubled projects early on and arms you with time-tested techniques to address the problems that will inevitably emerge.
Catalog no. K13121, ISBN: 978-1-4398-6854-6 December 2011, 6-1/8 x 9-1/4, 355 pp. Suggested Price: $83.95 / £52.99
Catalog no. K12412, ISBN: 978-1-4398-5246-0 May 2011, 6-1/8 x 9-1/4, 210 pp. Suggested Price: $72.95 / £46.99
Also available as an eBook
Also available as an eBook
Leading Effective Virtual Teams Overcoming Time and Distance to Achieve Exceptional Results Nancy M. Settle-Murphy
34
Managing Projects in Trouble
A virtual team is a group of individuals who work across time, space and organizational boundaries with links strengthened by webs of communication technology. At best, virtual teams allow companies to procure the best talent without geographical restrictions. Written as a series of bulleted tips drawn from client experiences and best practices, this book presents practical tips and tools for leaders who struggle to find ways to engage and motivate their geographicallydispersed project team members. Designed to be read section by section in any order, the text addresses such problems as communication deficiencies, poor leadership and management, and incompetent team members. Catalog no. K15492, ISBN: 978-1-4665-5786-4 December 2012, 6-1/8 x 9-1/4, 232 pp., Soft Cover Suggested Price: $49.95 / £31.99
The Mastery of Innovation A Field Guide to Lean Product Development Katherine Radeka Whittier Consulting Group, Inc., Camas, Washington, USA
This book compiles the experiences of over 150 companies that have embraced the theories of Lean product development. It provides an integrated view of Lean as it is practiced inside successful companies today. Examples, case studies, and stories drawn from small, medium, and large companies in a variety of industries support concepts and provide opportunities for readers to see the concepts in action. Each chapter includes actionable recommendations to provide ideas on how to try the concepts out for themselves and their teams. Catalog no. K13574, ISBN: 978-1-4398-7702-9 October 2012, 6-1/8 x 9-1/4, 265 pp. Suggested Price: $49.95 / £31.99 Also available as an eBook
Also available as an eBook
The Lean 3P Advantage A Practitioner’s Guide to the Production Preparation Process Allan R. Coletta
Maximizing Benefits from IT Project Management From Requirements to Value Delivery José López Soriano
Siemens Healthcare Diagnostics, Bear, Delaware, USA
Series: Advanced & Emerging Communications Technologies
Written from an operations perspective, The Lean 3P Advantage explains how to build collaborative thinking and innovation into the front end of the design process. Describing how to develop successful new products concurrently with new operations, the book illustrates real-world scenarios with numerous examples and case studies to help newcomers succeed the first time around. For those familiar with 3P, the book supplies the basis to explore Evergreen 3P—a process for applying 3P to small-scale design projects for similar benefits.
This book provides comprehensive guidelines on how to evaluate an accurate and feasible ROI throughout the iterative development cycle of a project, before the project has progressed to the point where it is already over budget and overrun. It explains to how to evaluate the return and subsequent success of a project so that it is simpler to manage, on budget, on time, more efficient, and thus yields the expected return on investment estimated at the outset. Equations, tables, and figures are included within the text for better understanding.
Catalog no. K13706, ISBN: 978-1-4398-7911-5 March 2012, 7 x 10, 336 pp., Soft Cover Suggested Price: $39.95 / £25.99
Catalog no. K11933, ISBN: 978-1-4398-4156-3 December 2011, 6-1/8 x 9-1/4, 316 pp. Suggested Price: $69.95 / £46.99
Also available as an eBook
Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
PgMP® Exam Practice Test & Study Guide Project Management Consultant, Lighthouse Point, Florida, USA
Practice Test and Study Guide, Ninth Edition
J. LeRoy Ward
Edited by
ESI International, New York, New York, USA
J. LeRoy Ward
Ginger Levin
ESI International Project Management Series
ESI International, New York, New York, USA
Based on recent revisions to PMI®’s examination content outline, this book is the most comprehensive and up-to-date resource available to help you prepare for the Program Management Professional (PgMP®) exam. Updated with new terminology, this edition incorporates the concepts from the five performance domains. It has also refashioned the questions from being definition-based to scenario-based. Written by two of the first professionals to obtain PgMP® certification, it includes two, 170-question practice tests in the book and on an accompanying website.
This rigorous study guide provides 40 multiple-choice practice questions in each of nine knowledge areas and the professional and social responsibilities domain and a composite 200-question practice test that simulates the PMP® exam. This spiral bound text includes fully referenced answers keyed to the five project management process groups, a complete bibliography, and a study matrix to help readers key in on specific areas that require further study. Using the self examination and study tools in this book, readers can increase their chances of passing the PMP® certification exam the first time.
Catalog no. K14961, ISBN: 978-1-4665-1362-4 January 2012, 8-1/2 x 11, 432 pp., Soft Cover Suggested Price: $69.95 / £44.99
Catalog no. N10593, ISBN: 978-1-890367-57-2 July 2012, 8-1/2 x 11, 375 pp., Soft Cover Suggested Price: $59.95 / £36.99
Also available as an eBook
Planning, Estimating, and Control of Chemical Construction Projects PMP® Exam Challenge!
Second Edition Pablo F. Navarrete Consultant, Cranford, New Jersey, USA
William C. Cole
Fifth Edition
National Starch & Chemical Corp., Bridgewater, New Jersey, USA
J. LeRoy Ward and Ginger Levin
Series: Cost Engineering
ESI International, New York, New York, USA
Outlining the responsibility of the venture manager in project selection, this edition contains new chapters with emphasis on choosing the correct project, defining project goals, and adequate front end loading (FEL). The authors provide updated case studies and examples on technical evaluation criteria, construction progress monitoring, offshore estimating, and more. Other topics include initial involvement and plan of action, process design, regulatory compliance, risk analysis, project execution plan/master project schedule, estimating, contracting, detailed engineering, procurement, construction management, project control, and contracts administration.
This easy-to-use, flashcard-format book covers all nine of the project management knowledge areas and the professional responsibility domain. It includes 600 questions with references to the five project management process groups, the focus of the PMP® exam. The book contains a chapter for each of the processes and each chapter contains 60 questions and answers. A proven tool for preparing for the PMP® certification exam, the book covers information not included on the PMBOK, but that is required to pass the test, such as various quality management concepts, communications styles, and more.
Catalog no. DK5165, ISBN: 978-0-8247-0516-9 January 2001, 6 x 9, 512 pp. Suggested Price: $209.95 / £134.00
Catalog no. N10541, ISBN: 978-1-890367-50-3 December 2011, 6 x 6, 614 pp., Soft Cover Suggested Price: $49.95 / £31.99
Program Management Complexity Project Management Tools and Techniques for Success
A Competency Model
Christine B. Tayntor
ESI International, New York, New York, USA
Ginger Levin Project Management Consultant, Lighthouse Point, Florida, USA
J. LeRoy Ward
Independent Consultant, Cheyenne, Wyoming, USA
ESI International Project Management Series
Emphasizing the power of up-front planning techniques to prevent projects from imploding, this book explains the tools and concepts of Design for Six Sigma (DFSS) in an easy to understand style. By adding a layer of statistical methods and tools to the front-end of a project, DFSS augments the standard Six Sigma process to ensure that a project fully meets the customers’ needs so that delays caused by new requirements and rework after implementation are either eliminated or substantially reduced. Detailed case studies demonstrate project management fundamentals and common pitfalls to translate concepts into practical applications.
Written by two of the first professionals to obtain the Program Management Professional (PgMP®) certification from the Project Management Institute (PMI), this book presents a competency model that follows the framework of PMI’s model for project managers. This model is divided into performance competencies and personal competencies. After presenting the model, along with detailed plans and guidelines for its implementation in a real-world setting, the book provides three questionnaires designed to help organizations, existing program managers, and aspiring program managers assess development plans.
Catalog no. K10838, ISBN: 978-1-4398-1630-1 May 2010, 6-1/8 x 9-1/4, 290 pp. Suggested Price: $76.95 / £48.99
Catalog no. K12335, ISBN: 978-1-4398-5111-1 May 2011, 6-1/8 x 9-1/4, 222 pp. Suggested Price: $69.95 / £44.99 Also available as an eBook
Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
Project Management
PMP Exam
Third Edition
35
Program Management A Life Cycle Approach Edited by
Edited by
Ginger Levin Project Management Consultant, Lighthouse Point, Florida, USA Best Practices and Advances in Program Management Series
Project Management
Program management is an emerging offshoot of project management. A recent sign of its growing acceptance is AT&T’s and IBM’s push to certify program managers. There are few references to guide program managers in this field that requires a broad and deep level of professional experience. This handbook is the definitive reference on program management, providing managers this muchneeded guidance. Edited by Ginger Levin, the second person to become a PMI certified program manager (PgMP®), the handbook is a cohesive compilation of program management knowledge written by more than 20 certified PgMPs. Catalog no. K15076, ISBN: 978-1-4665-1687-8 August 2012, 6-1/8 x 9-1/4, 584 pp. Suggested Price: $79.95 / £49.99 Also available as an eBook
Francesco Varanini Walter Ginevri This book introduces a new way of looking at projects and fostering the culture needed to achieve sustainable results. It brings together experts from the academic, military, and business worlds to explore project management in the context of complexity theory and organizations. The book provides a clear understanding of the roots of project management in complexity theory and the human sciences. Exploring seven principles of complexity theory and applying them to project management, it examines project needs and features in terms of success parameters, team and stakeholders’ perspectives, the project manager’s perspective, and the perspectives of theory and practice. Catalog no. K14446, ISBN: 978-1-4665-0279-6 May 2012, 6-1/8 x 9-1/4, 327 pp. Suggested Price: $89.95 / £57.99 Also available as an eBook
Textbook
Project Management Concepts, Methods, and Techniques Claude H. Maley
36
Projects and Complexity
Requirements Engineering for Software and Systems Phillip A. Laplante The Pennsylvania State University, Malvern, USA
ESI International Project Management Series
Applied Software Engineering Series
Illustrating the why, what, and how of project management, Project Management Concepts, Methods, and Techniques will help readers develop and refine the skills needed to achieve strategic objectives. It presents a balanced blend of detailed explanatory texts and more than 200 illustrations to supply readers with actionable knowledge that can be put to use immediately. Completely aligned with the Project Management Institute Body of Knowledge (PMBOK®), this book is the ideal platform for developing the understanding needed to plan, schedule, and deliver successful projects.
With a focus on software-intensive systems, this volume reviews recent developments in intelligent systems, soft computing techniques, and their applications in manufacturing. To illustrate key ideas associated with requirements engineering, the text presents three example systems: an airline baggage handling system, a point-of-sale system for one location of a large pet store chain, and a system for a smart home in which one or more PCs control various aspects of the home’s functions. The selected systems encompass a wide range of applications. An instructor’s manual is available upon qualifying course adoption.
Catalog no. K14449, ISBN: 978-1-4665-0288-8 May 2012, 6-1/8 x 9-1/4, 482 pp. Suggested Price: $69.95 / £44.99 Also available as an eBook
Catalog no. AU6467, ISBN: 978-1-4200-6467-4 March 2009, 6-1/8 x 9-1/4, 264 pp. Suggested Price: $92.95 / £61.99
Project Management for Healthcare David Shirley Winner of the 2011 PMI David I. Cleland Project Management Literature Award
Scrum Project Management Kim H. Pries and Jon M. Quigley
ESI International Project Management Series
Founders, Value Transformation, LLC, Texas, USA
This book explains how to apply the time-tested principles of project management to maximize limited resources and ensure the highest possible quality of care. It dissects the project process and provides the tools and techniques required to successfully plan, execute, and control any healthcarebased project. From identifying stakeholders to constructing a project plan, the text covers the spectrum of project planning activities. Complete with chapter summaries, exercises, helpful hints, review questions, and case studies, it illustrates applications across a range of healthcare settings.
Originally created for software development, Scrum provides project managers with the flexibility needed to meet ever-changing consumer demands. Presenting a modified version of the Agile software development framework, Scrum Project Management introduces Scrum basics and explains how to apply this adaptive technique to effectively manage a range of programs and complex projects. It supplies proven planning methods for controlling project scope, includes Scrum tracking methods, and also explains how to use earned value management, critical path, and PERT in the context of Scrum.
Figure slides are available upon qualifying course adoption
Catalog no. K11197, ISBN: 978-1-4398-2515-0 August 2010, 6-1/8 x 9-1/4, 198 pp. Suggested Price: $54.95 / £34.99
Catalog no. K11028, ISBN: 978-1-4398-1953-1 April 2011, 6-1/8 x 9-1/4, 283 pp. Suggested Price: $69.95 / £44.99
Also available as an eBook
Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Team Planning for Project Managers and Business Analysts
Jagdish Bhandarkar and J. Srinivas
Gail Levitt
Infosys Technologies Ltd., Bangalore, India
President, Levitt Communications Inc., Ontario, Canada
Series: Infosys Press
ESI International Project Management Series
Scrum is an Agile development methodology that is quickly gaining pace as a mainstream method in the software industry. This book highlights its practice and interweaves project experience with mandatory Scrum methods. Each chapter illustrates a particular aspect of Scrum and its application. Using a single case study, the authors detail how to implement Agile practices in any corporation. They also discuss the need for a different kind of contract mechanism, which needs to be put in place with different metrics and estimation techniques. The book concludes with guidelines on how to convert a mainstream methodology to Agile.
Providing the tools to create, propose, execute, and evaluate team development plans, this book offers insights and access to critical resources that enable readers to transfer a vision and mission statement, goals, and deliverables into concrete, actionable plans for the teams they lead. Complete with case studies and practical tips, the text first explains how team development affects productivity before identifying the strengths and weaknesses in each stage of team development. The author then outlines her method for creating a team development plan and addresses the challenge of gaining commitment.
Catalog no. K11330, ISBN: 978-1-4398-2699-7 April 2013, 6-1/8 x 9-1/4, 275 pp., Soft Cover Suggested Price: $49.95 / £31.99
Catalog no. K12584, ISBN: 978-1-4398-5543-0 September 2012, 6-1/8 x 9-1/4, 225 pp. Suggested Price: $69.95 / £44.99 Also available as an eBook
Also available as an eBook
Software Engineering Reviews and Audits Boyd L. Summers
The 12 Pillars of Project Excellence
Project Management
Scrum Software Development
A Lean Approach to Improving Project Results Adil F. Dalal
The Boeing Company, Seattle, Washington, USA
CEO, Pinnacle Process Solutions Intl., Cedar Park, Texas, USA
This book offers authoritative guidance for conducting and performing software first article inspections, and functional and physical configuration software audits. It provides best methods for conducting reviews and audits for aerospace companies, defense contractors, and software organizations. The author includes checklists, sample forms, and a glossary of industry terms and acronyms to help ensure formal audits are successful the first time around. The text will help readers increase service quality, generate cost reductions, and improve individual and team efforts.
The 12 Pillars of Project Excellence helps readers transform the theory of project management from the age of command, control, and chaos to a solid practice of project leadership that engages, empowers, and enlightens. Asking tough questions about the current state of project management, it provides powerful tools for organizational and self assessment on the accompanying CD. The author unveils novel solutions and breakthrough concepts based on the lessons learned from leading over 300 successful projects to help you chart the most efficient path to the pinnacle of project leadership.
Catalog no. K12356, ISBN: 978-1-4398-5145-6 January 2011, 6-1/8 x 9-1/4, 260 pp. Suggested Price: $93.95 / £52.99
Catalog no. K12221, ISBN: 978-1-4398-4912-5 October 2011, 8-1/2 x 11, 691 pp., Soft Cover Suggested Price: $67.95 / £42.99
Also available as an eBook
A Tale of Two Transformations Bringing Lean and Agile Software Development to Life
The Architecture of Software and Systems Raghvinder Sangwan Malvern, Pennsylvania, USA
Michael K. Levine Wells Fargo Home Mortgage, Minneapolis, Minnesota, USA
Applied Software Engineering Series
Highlighting a critical yet often overlooked aspect of Lean implementation, this book discusses how to transform an organization from its current state to the desired state. Following the popular organizational approach of the prequel, A Tale of Two Systems, it presents two contrasting transformations based on polar opposites on the development spectrum: process-driven, compliance-focused groups and chaotic groups. Synthesizing Lean manufacturing and Lean product development, it places Agile software development in the context of Lean and examines the relative benefits of the Drive People versus the People Driven approach.
This book examines the role of system architecture in software. Explaining the tools used for creating and managing architectures of such systems, the author helps practitioners become more effective in developing large-scale softwareintensive systems. The text covers the forces that shape this architecture, the role of architectural design patterns, and tactics in addressing these forces. It also highlights techniques, methods, and tools for creating, documenting, and evaluating an architecture, and reusing architectural assets through product lines.
Catalog no. K13742, ISBN: 978-1-4398-7975-7 December 2011, 6-1/8 x 9-1/4, 323 pp. Suggested Price: $62.95 / £40.99
Catalog no. K12223, ISBN: 978-1-4398-4916-3 April 2013, 6-1/8 x 9-1/4, 240 pp. Suggested Price: $89.95 / £49.99 Also available as an eBook
Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
37
The Complete Project Management Office Handbook Second Edition Gerard M. Hill Principal, Hill Consulting Group, Woodbridge, Virginia, USA
Project Management
ESI International Project Management Series
Rosaldo de Jesus Nocêra
This second edition of a bestseller extends the concepts and considerations of modern project management into the realm of project management oversight, control, and support. Recognizing the need for a centralized organizational entity—the project management office (PMO)—to perform in this capacity, this book considers five stages of PMO along a competency continuum, establishing the depth of its functional responsibility. It presents 20 functional models that can be used to guide deliberation and development of PMO operational capability.
Covering the nine knowledge areas and 42 processes covered in the certification examination, this book provides project managers with the knowledge and confidence needed to tackle the Project Management Institute’s Project Management Professional Certification. Explaining process input, tools and techniques, output, and interaction, it contains more than 500 questions, hundreds of illustrations and diagrams, memorization games, study tips, equations, and a glossary. Each chapter includes self-tests with detailed answer keys. The book includes a CD with exercise questions and two posters for process visualization.
Catalog no. AU4680, ISBN: 978-1-4200-4680-9 August 2007, 6-1/8 x 9-1/4, 752 pp. Suggested Price: $93.95 / £57.99 Also available as an eBook
Catalog no. K14494, ISBN: 978-1-4665-0383-0 August 2012, 8-1/2 x 11, 736 pp., Soft Cover Suggested Price: $79.95 / £49.99 Also available as an eBook
The Dynamic Progress Method Using Advanced Simulation to Improve Project Planning and Management
The Portable PMP® Exam Prep Conversations on Passing the PMP® Exam, Fourth Edition J. LeRoy Ward
Edited by
ESI International, New York, New York, USA
J. Chris White and Robert M. Sholtes
Carl L. Pritchard
ViaSim Solutions, Rockwall, Texas, USA
This book introduces a new and better way of planning, estimating, and managing projects that corrects some of the fundamental flaws found in the Critical Path Method (CPM). It presents the author’s revolutionary Dynamic Progress Method (DPM), including instructions on how to use the accompanying DPM-based simulation tool called pmBLOX (provided) to build and analyze project plans. It revolutionizes project planning and management by bringing the computational integrity of planning simulation up to speed with today’s computer user-friendliness.
38
The PMP® Certification Exam Study Guide
Catalog no. K14520, ISBN: 978-1-4665-0437-0 June 2013, 6-1/8 x 9-1/4, 300 pp. Suggested Price: $79.95 / £49.99 Also available as an eBook
The New Triple Constraints for Sustainable Projects, Programs, and Portfolios
Pritchard Management Associates, Frederick, Maryland, USA
Updated to reflect the PMBOK® Guide–Fourth Edition, this three-volume set of nine CDs addresses the nine areas of the PMBOK® Guide as well as professional and social responsibility. There are two roughly 25-minute sessions for each knowledge area, plus a bonus session with test-taking tips. Ward and Pritchard’s approach is straightforward: to help users understand what’s important and what’s not to pass the PMP® exam. They have captured the critical issues of the exam and share those insights in an informative, engaging, and sometimes humorous style. Catalog no. N10537, ISBN: 978-1-890367-53-4 December 2011, Audio CD Suggested Price: $109.95 / £68.99
The ScrumMaster Study Guide James Schiel Founder, Artisan Software Consulting, Lafayette Hill, Pennsylvania, USA
Gregory T. Haugan
Applied Software Engineering Series
The next decade will bring a new set of challenges created by changes in the Triple Constraints—population, climate change, and energy. Since most program life cycles last five to ten years, understanding these issues is a must for today’s project, program, and portfolio managers. This book explains how the Triple Constraints will impact project undertakings in the near future. Presenting timely data and forecasts on population and climate change, it supplies a rational basis for addressing the coming problems.
Examining the questions usually asked by students attending Certified Scrum Master (CSM) training, this book is a compilation of the insights of the author gained through teaching nearly 100 CSM classes. It starts by introducing the concepts of Agile development and Scrum. Next, it explains how to create Scrum teams and how to assess their productivity. Considering how to sell Agile development to upper management and to customers, the book illustrates the implementation of Agile development in an organization—addressing the roles and responsibilities of various team players.
Catalog no. K14552, ISBN: 978-1-4665-0518-6 July 2012, 6-1/8 x 9-1/4, 420 pp. Suggested Price: $69.95 / £44.99 Also available as an eBook
Catalog no. K12736, ISBN: 978-1-4398-5991-9 December 2011, 6-1/8 x 9-1/4, 234 pp. Suggested Price: $72.95 / £46.99 Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
J. Kent Crawford
A Step-by-Step Guide to Better Outcomes Leading to Performance Excellence
Founder & CEO, Project Management Solutions, Inc.
Richard Morrow
Second Edition Series: PM Solutions Research
Director, Healthcare Performance Partners
The second edition of this award-winning reference provides step-by-step instructions for establishing and maturing a project management office (PMO). Concise and easy-to-read, the text covers the four primary areas of knowledge and practice regarding the PMO: governance and portfolio management, resource optimization, organizational change, and performance measurement. Winner of the 2001 David I. Cleland Project Management Literature Award, the first edition introduced the concept of PMO as a strategic resource. This edition adds reporting on cutting-edge research on the status and roles of today’s PMO, highlights best practices, and includes case studies of award-winning PMOs.
Leading change in the right direction and sustaining change is extremely difficult without relevant measures and management of those measures. Providing a leadership and management guide to achieving objectives, this book details how to use the 3Ms (Measure, Manage to Measure, Make-it-Easy) of change leadership. It includes case studies from the aviation and manufacturing industries as well as forms to facilitate implementation. The author describes a culture change method based on changing behaviors.
Catalog no. K11727, ISBN: 978-1-4398-3812-9 September 2010, 6-1/8 x 9-1/4, 394 pp. Suggested Price: $79.95 / £52.99
Catalog no. K14239, ISBN: 978-1-4398-9560-3 June 2012, 7 x 10, 322 pp., Soft Cover Suggested Price: $59.95 / £38.99 Also available as an eBook
Also available as an eBook
The Toyota Product Development System Integrating People, Process, and Technology
Value Stream Mapping for Lean Development
Project Management
The Strategic Project Office
Utilizing the 3Ms of Process Improvement
A How-To Guide for Streamlining Time to Market
James Morgan Jeffrey K. Liker
Drew A. Locher
In this book, James Morgan and Jeffrey Liker compare and contrast the worldclass product development process of Toyota with that of a U.S. competitor. They use extensive examples from both of the competitors to demonstrate value stream mapping as an extraordinarily powerful tool for continuous improvement. Through examples and case studies, this book illustrates specific techniques and proven practices for dealing with challenges associated with product development, such as synchronizing multiple disciplines, multiple function workload leveling, compound process variation, effective technology integration, and knowledge management.
Customers and markets identify needs and companies design products and services to fill those needs. While this relationship may seem straightforward, the development process can often be a root cause for customer dissatisfaction and can lead to substantial waste throughout an enterprise that can be felt for years. Such waste can be avoided by consciously applying Lean thinking and detailed mapping to the development process. In Value Stream Mapping for Lean Development, Drew Locher provides an accessible, enjoyable, how-to guide to Value Stream Mapping that highlights its tremendous impact on product development and accompanying processes.
Catalog no. PP7282, ISBN: 978-1-56327-282-0 March 2006, 6 x 9, 400 pp. Suggested Price: $49.95 / £33.99
Catalog no. PP7372, ISBN: 978-1-56327-372-8 May 2008, 8-1/2 x 11, 144 pp., Soft Cover Suggested Price: $54.95 / £34.99
Unleashing the Power of 3P
Effective Project Management Through Applied Cost and Schedule Control
Change Management Associates, Mt. Laurel, New Jersey, USA
The Key to Breakthrough Improvement
Edited by
James Bent Bountiful, Utah, USA
Dan McDonnell Drew A. Locher
Kenneth K. Humphreys
Change Management Associates, Mt. Laurel, New Jersey, USA
Consultant, Granite Falls, North Carolina, USA
A guide for Production Preparation Process (3P) execution, this book presents a step-by-step methodology for successful implementation of even the most aggressive corporate change programs. The authors provide methods that can be applied to any combination of product, process, and facility design to help reduce costly redesign iterations and associated delays. Based on a true story, the text brings readers on a start-to-finish journey as the fictional company Acme completes a new production start-up in dramatically reduced time and cost.
This work outlines a state-of-the-art project control and trending program, focusing on advanced applied-cost and schedule-control skills for all phases of a project at both owner and contractor level. It contains information on the three major aspects of the total project program: the techniques and procedures utilized for a project, the experience and analytical ability of project personnel, and the commitment and teamwork of a project group.
Catalog no. K14013, ISBN: 978-1-4398-8612-0 October 2012, 8-1/2 x 11, 192 pp., Soft Cover Suggested Price: $49.95 / £31.99
Series: Cost Engineering
Catalog no. DK5378, ISBN: 978-0-8247-9715-7 May 1996, 8-1/2 x 11, 476 pp. Suggested Price: $174.95 / £111.00
For more information and a complete list of titles, visit us at www.crcpress.com
39
Textbook
A First Course in Quality Engineering Integrating Statistical and Management Methods of Quality, Second Edition K.S. Krishnamoorthi Bradley University, Peoria, Illinois, USA
V. Ram Krishnamoorthi Loyola University Chicago, Stritch School of Medicine, Illinois, USA
Quality Control & Reliability
Helping students become effective quality engineers, this text covers both management and statistical methods of quality engineering in an integrative manner. Suitable for candidates preparing for the certified quality engineer (CQE) exam, this edition reflects the changes in the latest revision of the ISO 9000 Standards and the Baldrige Award criteria. Along with new mini-projects and examples, it incorporates Lean methods for reducing cycle time, increasing throughput, and reducing waste. Reorganized and more accessible, this edition also includes more coverage of strategic planning. Catalog no. K11869, ISBN: 978-1-4398-4034-4 August 2011, 6-1/8 x 9-1/4, 634 pp. Suggested Price: $139.95 / £89.00 Also available as an eBook
Applied Reliability Third Edition Paul A. Tobias Retired, Austin, Texas, USA
David Trindade Bloom Energy
This easy-to-use guide addresses basic descriptive statistics, reliability concepts, exponential distribution, Weibull distribution, and lognormal distribution. It also covers reliability data plotting, acceleration models, life test data analysis and systems models, and much more. The third edition includes a new chapter on Bayesian reliability analysis and expanded, updated coverage of repairable system modeling. Taking a practical and example-oriented approach to reliability analysis, the book provides detailed illustrations of software implementation throughout using several widely available software packages. Software and other files are available online. Figure slides are available upon qualifying course adoption
Catalog no. C4665, ISBN: 978-1-58488-466-8 August 2011, 7 x 10, 600 pp. Suggested Price: $93.95 / £63.99 Also available as an eBook
Asset Management Excellence The A3 Workbook Unlock Your Problem-Solving Mind Daniel D. Matthews
40
Textbook
Optimizing Equipment Life-Cycle Decisions, Second Edition Edited by
John D. Campbell, Andrew K.S. Jardine, and Joel McGlynn Series: Dekker Mechanical Engineering
Facilitating participation and responsibility across an entire organization, this one-of-a-kind workbook takes readers step by step through the disciplined development of an A3 report, a single-sided piece of paper used by Lean companies to promote efficiency. The A3 provides all employees at all levels with a method to quickly identify a problem, analyze its root cause, select appropriate countermeasures, and communicate necessary actions to decision makers. The workbook includes worksheet templates that can be reproduced and used in future problem-solving efforts.
Based on real-world consulting and research, this book provides the methods and tools needed for making life-cycle decisions associated with physical asset management. This second edition features chapters on the world of life-cycle management and asset classes, information management and related technology, design of strategy and implementation, and the future of management maintenance. Packed with case studies, the book presents key factors for successful implementation of reliability-centered maintenance and discusses the optimization of insurance spares and software.
Catalog no. K11572, ISBN: 978-1-4398-3489-3 October 2010, 8-1/2 x 11, 183 pp., Soft Cover Suggested Price: $54.95 / £34.99
Catalog no. 0300, ISBN: 978-0-8493-0300-5 November 2010, 6-1/8 x 9-1/4, 496 pp. Suggested Price: $109.95 / £69.99
Also available as an eBook
Also available as an eBook
Advanced Risk Analysis in Engineering Enterprise Systems
Automatic Monitoring, Fault Diagnostics, and Maintenance
Cesar Ariel Pinto
Using Meta-Heuristic Optimization
Old Dominion University, Norfolk, Virginia, USA
Pasquale Arpaia
Paul R. Garvey
Università del Sannio, Benevento, Italy
The MITRE Corporation, Bedford, Massachusetts, USA
Carlo Manna
Statistics: A Series of Textbooks and Monographs
University College Cork, Ireland
This book gives you advanced methods for tackling risk problems at the enterprise level. It focuses on the modeling, analysis, and management of risk in today’s complex engineering enterprise systems. The text presents a risk analytical framework for engineering enterprise systems and covers capability portfolio risk management, functional dependency network analysis, and extreme-event theory. It also discusses prioritization systems in highly networked enterprise environments and examines how to measure risks of extreme latencies in complex queuing networks.
Based on practical field experience and several case studies, this book presents state-of-the-art artificial intelligence techniques, validating their efficiency and accuracy in real-world industrial applications. The authors show how a metaheuristic approach can enhance automatic fault monitoring in man-made systems. For each phase of fault monitoring, they propose a meta-heuristic approach that is tested experimentally in an actual industrial environment. While the proposed methods are validated on specific industrial problems, their applicability is wide and general.
Catalog no. K11256, ISBN: 978-1-4398-2614-0 October 2012, 6-1/8 x 9-1/4, 464 pp. Suggested Price: $99.95 / £63.99
Catalog no. K15364, ISBN: 978-1-4665-5531-0 May 2013, 6-1/8 x 9-1/4, 272 pp. Suggested Price: $149.95 / £95.00
Also available as an eBook
Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Ronald Blank Senior Quality Engineer and Productivity Consultant
Using language that is easy to understand, this book describes how improvement efforts can be undermined by errors and incompleteness. It illustrates the various types of errors that can hurt productivity and outlines proven solutions to prevent or correct them. Explaining how departments not directly related to manufacturing can hinder productivity, it provides time-tested advice on how to reduce waste and enhance efficiency. This book will enable companies to take better advantage of all that the ISO 9001 and similar systems have to offer. Catalog no. K14795, ISBN: 978-1-4665-1073-9 September 2012, 6-1/8 x 9-1/4, 174 pp. Suggested Price: $49.95 / £31.99 Also available as an eBook
Essential Statistical Concepts for the Quality Professional D.H. Stamatis Professor at ANHUI University of Finance and Economics, Bengbu, ANHUI, China
Many books and articles have been written on how to identify the “root cause” of a problem. However, the essence of any root cause analysis in our modern quality thinking is to go beyond the actual problem. This book offers a new non-technical statistical approach to quality for effective improvement and productivity by focusing on very specific and fundamental methodologies as well as tools for the future. It examines the fundamentals of statistical understanding, and by doing that the book shows why statistical use is important in the decisionmaking process. Catalog no. K14213, ISBN: 978-1-4398-9457-6 May 2012, 6-1/8 x 9-1/4, 510 pp. Suggested Price: $89.95 / £57.99 Also available as an eBook
Electric Power Distribution Reliability
Implementing TWI
Richard E. Brown
Creating and Managing a Skills-Based Culture
Vice President, Quanta Technology, Cary, North Carolina, USA
Patrick Graupp and Robert J. Wrona
Second Edition Series: Power Engineering (Willis)
TWI Institute, Liverpool, New York, USA
Presenting a wealth of useful knowledge, Electric Power Distribution Reliability remains the authoritative reference on distribution system reliability. Expanded and revised, this second edition features a history of reliability indices, updated benchmarking information, guidelines for using the IEEE 2.5 Beta methodology, comprehensive treatment of storm hardening, and a detailed section on overhead to underground conversion. It also contains a new chapter on aging infrastructure, with an extensive discussion on how to effectively manage equipment when it nears the end of its useful life.
Featuring modern implementation strategies employed in Lean initiatives, this volume describes the experiences of a variety of companies using TWI (Training Within Industry). Based on their experience implementing TWI in companies across the world, Graupp and Wrona highlight critical elements and point out key stumbling blocks to successful TWI implementation. This hands-on manual includes case studies as well as a variety of updated tools and templates.
Catalog no. 7567, ISBN: 978-0-8493-7567-5 September 2008, 6-1/8 x 9-1/4, 504 pp. Suggested Price: $152.95 / £97.00
Catalog no. K11246, ISBN: 978-1-4398-2596-9 November 2010, 7 x 10, 500 pp., Soft Cover Suggested Price: $54.95 / £34.99
41
Also available as an eBook
Textbook
Engineering Optimization A Modern Approach
Improving Reliability and Quality for Product Success
Ranjan Ganguli
Dongsu Ryu
Indian Institute of Sciences, Bangalore
Korea Institute of Robot Industry Advancement, South Korea
This book provides a thorough understanding of the concepts of optimization methods from a modern perspective at the conceptual stage of complex technical systems. It focuses on nonlinear optimization with emphasis on methods such as response surface and genetic algorithm, an approach suited for moving the concept of optitnization from an academic setting to the industry platform. Equal importance has been given to classical methods for making the contents sufficient for an undergraduate course.
In a clear, concise presentation, this book discusses how to eradicate failures in hardware products and, consequently, achieve greater success in the marketplace. The author redefines terminology related to quality and reliability, explains failure mechanics, analyzes why reliability accidents occur in the products of advanced corporations, and presents a new methodology for preventing in easily understood qualitative and scientific terms. Without excess discussions of the complex related mathematics, the book identifies principles that will enable readers to identify problems in advance of product release into the market.
Catalog no. K14838, ISBN: 978-1-4665-1139-2 April 2012, 7-1/2 x 9-3/4, 264 pp. Suggested Price: $119.95 / £76.99
Quality Control & Reliability
Cross-Functional Productivity Improvement
Catalog no. K14492, ISBN: 978-1-4665-0379-3 May 2012, 6-1/8 x 9-1/4, 226 pp. Suggested Price: $99.95 / £63.99 Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
Industrial Applications of Laser Diagnostics Yoshihiro Deguchi
An Outcome-Based Approach to Mistake-Proofing C. Martin Hinckley
Quality Control & Reliability
University of Tokushima, Japan
Assured
With numerous real-world industrial examples, this cohesive work reviews current laser-based techniques as applied to industrial monitoring and diagnostics. It covers regulations, safety and environmental issues, and a range of modern applications in industrial physics and engineering. The book focuses on laser-induced fluorescence, laser-induced breakdown spectroscopy, tunable diode laser absorption spectroscopy, time-of-flight mass spectroscopy, and optical fiber sensing technology. It also explores industrial products that address environmental and safety requirements.
A compendium of the best methods for reducing complexity, variation, confusion, and the other root causes of defects, this book elucidates a powerful mistake-proofing tool that focuses on preventing rather than detecting defects. Even more importantly, Hinckley’s mistake-proofing documentation forms help readers adapt this methodology to their defect prevention efforts. Because mistake-proofing is a skill that improves through familiarity with previous solutions, Hinckley’s new classification system is the key to rapidly finding outstanding solutions to current problems on the shop floor.
Catalog no. K12464, ISBN: 978-1-4398-5337-5 December 2011, 6-1/8 x 9-1/4, 302 pp. Suggested Price: $146.95 / £94.00
Catalog no. PP7227, ISBN: 978-1-56327-227-1 September 2001, 8-1/2 x 11, 440 pp. Suggested Price: $99.95 / £62.99
Also available as an eBook
Textbook
Intelligent Diagnosis and Prognosis of Industrial Networked Systems Chee Khiang Pang, Frank L. Lewis, Tong Heng Lee, and Zhao Yang Dong Series: Automation and Control Engineering
42
Make No Mistake!
This reference uses linear systems theory and matrix operations to offer practical tool sets for intelligent diagnosis and prognosis in industrial networked systems. Giving an overview of diagnosis and prognosis, the book covers fundamental concepts of vectors, matrices, and linear systems. It develops mathematical machineries and decision software tools for real-world applications, including modal parametric identification (MPI) and probabilistic small-signal stability assessment. It also discusses future directions for intelligent diagnosis and prognosis. The book supplies the know-how for engineers and managers making decisions about equipment maintenance, as well as researchers and students. Catalog no. K11794, ISBN: 978-1-4398-3933-1 June 2011, 6-1/8 x 9-1/4, 332 pp. Suggested Price: $146.95 / £94.00 Also available as an eBook
Manufacturing Technology Transfer A Japanese Monozukuri View of Needs and Strategies Yasuo Yamane Hiroshima University, Japan
Tom Childs University of Leeds, West Yorkshire, United Kingdom
Based on first-hand experience, this book offers information, advice, and methods for successful transfer of technology and the skills to use it. It covers skill transfer, production management, and manufacturing company classification with new surveys of changing Japanese company views on benefits and needs of transfer. It also includes case studies of transfers in the ship building and food equipment industries. The authors provide a sound understanding of the breadth of issues involve, arming manufacturing engineers with the skills they need for successful skills and technology transfers. Catalog no. K16350, ISBN: 978-1-4665-6763-4 March 2013, 6-1/8 x 9-1/4, 224 pp. Suggested Price: $59.95 / £38.99 Also available as an eBook
Textbook
Maintenance, Replacement, and Reliability Theory and Applications Andrew K.S. Jardine University of Toronto, Ontario, Canada
Albert H.C. Tsang The Hong Kong Polytechnic University Series: Dekker Mechanical Engineering
Based on results of research in physical asset management, this book provides the necessary tools for making data-driven decisions. It offers a solid theoretical foundation for these tools, demonstrating applications through various case studies. The applications relate to such areas as food processing, petrochemical, military, mining, transportation, steel, and pharmaceutical industries. This text also features supplementary software that can be downloaded from the CRC website. These software packages include educational versions of OREST®, EXAKT®, PERDEC®, WeibullSoft, Crew Size Simulators, and more. A solutions manual is available upon qualifying course adoption.
Mistake-Proofing for Operators The ZQC System Productivity Press Development Team Winner of a Shingo Prize for Excellence in Manufacturing, Mistake-Proofing for Operators introduces operators and assembly workers to the basic methodology of Zero Quality Control (ZQC) in an easy-to-read format that covers all aspects of this manufacturing improvement strategy. It includes the instructional features that are the signature of the Shopfloor Series. The goal: to place powerful and proven improvement tools such as ZQC and mistake-proofing in the hands of your company’s entire workforce. Catalog no. PP7127, ISBN: 978-1-56327-127-4 January 1997, 7 x 10, 96 pp., Soft Cover Suggested Price: $33.95 / £16.99
Catalog no. DK9669, ISBN: 978-0-8493-3966-0 September 2005, 6 x 9, 350 pp. Suggested Price: $152.95 / £97.00 www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
New Horizons in Standardized Work Techniques for Manufacturing and Business Process Improvement
Patient Safety
Timothy D. Martin Jeffrey T. Bell
B.S. Dhillon
This all-inclusive guide facilitates an understanding of standardized work principles and the logic behind their development. In a step-by-step format, it discusses the relationship of the work period and the takt time, as well as the importance of the three main worker interface levels in job design. It includes an array of examples that demonstrate how the concepts discussed can be applied across a wide range of industries—including health care, construction, business processes, and food services.
Filled with up-to-date information, this book demonstrates how to handle patient safety-related problems by using methods drawn from the field of engineering. It contains a chapter on mathematical concepts and another chapter on introductory material on safety and human factors considered essential to understand materials presented in subsequent chapters. The author’s presentation covers topics in such a manner that readers will require no previous knowledge to understand the concepts.
Catalog no. K11891, ISBN: 978-1-4398-4080-1 January 2011, 7 x 10, 179 pp., Soft Cover Suggested Price: $52.95 / £33.99
Catalog no. K13421, ISBN: 978-1-4398-7386-1 November 2011, 6-1/8 x 9-1/4, 234 pp. Suggested Price: $93.95 / £59.99
Also available as an eBook
Also available as an eBook
Nonlinear Systems Stability Analysis
Poka-Yoke
An Engineering Approach
Lyapunov-Based Approach
Improving Product Quality by Preventing Defects
Seyed Kamaleddin and Yadavar Nikravesh
Nikkan Kogyo Shimbun
Using a Lyapunov-based approach, this book introduces some advanced tools for the stability analysis of nonlinear systems. It first discusses standard stability techniques and their shortcomings and then introduces recent developments in stability analysis that can improve the applicability of standard techniques. Finally, the book proposes the stability analysis of special classes of nonlinear systems, for example time-delayed systems and fuzzy systems. Coverage includes the stability of ordinary time-invariant differential equations and time-invariant systems, as well as the stability analysis of time-delayed systems and fuzzy linguistic systems models.
A completely illustrated guide to poka-yoke for supervisors and shop-floor workers, this book summarizes many of the concepts and main features of poka-yoke. It includes 240 examples, organized according to the broad issue or problem they address, of poka-yoke improvements implemented in Japanese plants. The author pinpoints how poka-yoke applied to specific devices, parts and products, categories of improvement methods, and processes. He provides sample improvement forms readers can use to sketch out their ideas.
Catalog no. K16430, ISBN: 978-1-4665-6928-7 January 2013, 6-1/8 x 9-1/4, 320 pp. Suggested Price: $169.95 / £108.00
Catalog no. PP9931, ISBN: 978-0-915299-31-7 February 1989, 8-1/2 x 11, 304 pp. Suggested Price: $93.95 / £59.99
43
Also available as an eBook
Open Systems Dependability Edited by
Practical Reliability Engineering and Analysis for System Design and Life-Cycle Sustainment
Mario Tokoro
William Wessels
Dependability Engineering for Ever-Changing Systems Sony Computer Science Laboratories, Inc., Tokyo, Japan
University of Alabama, Huntsville, USA
This book describes how to achieve dependability in information systems. The author first proposes viewing systems as open systems instead of closed systems and presents open systems dependability as a property for a system that has the ability to provide optimal services, minimize damage when stoppages occur, resume services quickly, and achieve accountability. He then outlines the DEOS process, an integrative process for achieving the desired dependability in information systems.
Structured in stand-alone sections and designed specifically for practicing engineers, this book addresses specific reliability and maintainability analysis methods for part design, systems integration, and life-cycle sustainment. Unlike many books on this subject, this one departs from the nearly exclusive use of the exponential probability distribution to characterize failure and demonstrates other probability distributions that more accurately describe the true behavior of failure. Eschewing a more mathematical or statistical approach, it focuses on engineering and emphasizes failure that results from wear-out over the useful life of the part.
Catalog no. K16795, ISBN: 978-1-4665-7751-0 October 2012, 6-1/8 x 9-1/4, 192 pp. Suggested Price: $69.95 / £44.99 Also available as an eBook
Quality Control & Reliability
University of Ottawa, Ontario, Canada
Catalog no. 94394, ISBN: 978-1-4200-9439-8 April 2010, 6-1/8 x 9-1/4, 497 pp. Suggested Price: $145.95 / £93.00 Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
Textbook
Textbook
Quality By Experimental Design Third Edition Thomas B. Barker
Quality Control & Reliability 44
Reliability Engineering and Risk Analysis A Practical Guide, Second Edition
Professor Emeritus, Rochester Institute of Technology, New York, USA
Mohammad Modarres, Mark Kaminskiy, and Vasiliy Krivtsov
This third edition of Quality By Experimental Design uses the same easy-to-read and understandable style that made the previous two editions so successful with both newcomers and experienced readers. With emphasis on the philosophy and technique for setting up experiments, the book allows for increased efficiency, timely accomplishment of goals, visualization through graphical and numerical representation, and control of the experiment through careful planning. It contains realistic practice problems, examples using Minitab® and a large dose of robust design philosophy and methods (the Taguchi Approach).
With a focus on reliability analysis, this text provides a practical and comprehensive overview of reliability and risk analysis techniques. This second edition features additional topics including generalized renewal with applications, more detailed Bayesian estimation methods, and estimation of bounds of repairable unit reliability and availability. With numerous illustrative examples, this book also expands discussions on the models for physics of failure type probabilistic life estimation and uncertainty analysis and presents elementary risk analysis techniques. A solutions manual is available upon qualifying course adoption.
Catalog no. DK3064, ISBN: 978-0-8247-2309-5 June 2005, 7 x 10, 712 pp. Suggested Price: $104.95 / £53.99
Catalog no. 9247, ISBN: 978-0-8493-9247-4 September 2009, 7 x 10, 471 pp. Suggested Price: $113.95 / £73.99 Also available as an eBook
Textbook
Quality Engineering Off-Line Methods and Applications
Reliability Models for Engineers and Scientists
Chao-Ton Su
Mark P. Kaminskiy
National Tsing Hua University, Hsinchu, Taiwan
NASA Goddard Space Flight Center, Greenbelt, Maryland, USA
Quality is an essential determinant for achieving overall business success. This book discusses the use of quality engineering methods and other modern techniques to ensure design optimization in the product and process design stages for a company. Starting with the basics, this book presents an overall picture of quality engineering. It helps readers understand quality engineering methods such as DOE, Taguchi, RSM, and computational intelligence approaches. It also provides extensive examples and case studies, without extensive mathematical treatments, making it accessible to a broad audience.
A discussion of the basic reliability concepts and models, this book is suitable for students of reliability engineering as well as for those who wish a supplement on applied survival data analysis. The models discussed in the book are used in reliability, risk analysis, physics of failure, fracture mechanics, biological, pharmaceutical, and medical studies. It is an up-to-date, concise, and informative handbook on reliability models, which does not require any special mathematical background. It also introduces a new concept of the Gini-type index.
Catalog no. K16440, ISBN: 978-1-4665-6947-8 February 2013, 7 x 10, 336 pp. Suggested Price: $99.95 / £63.99
Catalog no. K16124, ISBN: 978-1-4665-6592-0 December 2012, 6-1/8 x 9-1/4, 152 pp. Suggested Price: $129.95 / £82.00 Also available as an eBook
Also available as an eBook
Quality Management in Construction Projects
Removing the Barriers to Efficient Manufacturing
Abdul Razzak Rumane
Real-World Applications of Lean Productivity
Engineer, Consultant, SSH International Engineering Consultants, Kuwait Industrial Innovation Series
Daniel L. Ferguson
Concise and easy-to-read, this reference covers how to approach quality assurance for construction projects. Containing quick reference tables and a wealth of figures, the book presents valuable quality-related data and guidelines, with coverage that spans from project inception through to the issuance of a completion certificate. In addition to procedures and concepts, the author discusses a wide range of tools and techniques to address quality management, including Six Sigma, TRIZ, and Total Quality Management, as well as ISO 9000 and the ISO 14000 Environmental Management System.
This book provides a practical roadmap that shows managers how to eliminate the barriers that keep them from achieving high productivity levels while producing consistent quality products. The underlying basis is Deming’s methodology for reducing variability but presents it in a new way by moving from theoretical to real-life application. It also incorporates other common-sense approaches that have proven to be successful and which enhance some specific foundational principles. Figure slides are available upon qualifying course adoption.
Catalog no. K11759, ISBN: 978-1-4398-3871-6 November 2010, 6-1/8 x 9-1/4, 464 pp. Suggested Price: $99.95 / £62.99
Catalog no. K15376, ISBN: 978-1-4665-5551-8 February 2013, 7 x 10, 232 pp., Soft Cover Suggested Price: $39.95 / £25.99
Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Improving Performance for Bottom-Line Results, Fourth Edition
The 7 Kata
Robert J. Latino, Kenneth C. Latino, and Mark A. Latino
Conrad Soltero and Patrice Boutier
Now in its fourth edition, this bestselling resource continues to explore why things don’t work out as planned and how to make sure they do. While past editions have focused on Failure Modes and Effects Analysis and Opportunity Analysis, this new edition emphasizes evidence collection and strategy and the contribution of human performance and human factors to poor decision making and understanding the human element. New topics covered include PROACTOnDemand, the advantages of SaaS, RCA templates as well as various case studies illustrating RCA.
Supplying time-tested tools and advice to help readers adapt to changing conditions, this book explains why a mix of the skill sets that Training Within Industry (TWI) and the Toyota Kata (behavior patterns) teach is the ideal recipe to boost organizational synergies and enhance any Lean transformation. Bridging the Kata/TWI nexus, the book lays out a road map for Lean success. It devotes a chapter to each of the Seven Kata and suggests possible courses of action dependent on your organization’s strengths and constraints.
Catalog no. K12320, ISBN: 978-1-4398-5092-3 June 2011, 6-1/8 x 9-1/4, 279 pp. Suggested Price: $93.95 / £59.99
Toyota Kata, TWI, and Lean Training TMAC
Catalog no. K13797, ISBN: 978-1-4398-8077-7 June 2012, 7 x 10, 191 pp., Soft Cover Suggested Price: $49.95 / £31.99 Also available as an eBook
Also available as an eBook
Safety and Human Error in Engineering Systems B.S. Dhillon
The Objective is Quality An Introduction to Performance and Sustainability Management Systems
Quality Control & Reliability
Root Cause Analysis
Michel Jaccard
University of Ottawa, Ontario, Canada
Ecole polytechnique fédérale de Lausanne (EPFL)
This book combines coverage of safety and human factors in engineering into a single volume, eliminating the need to consult many different and diverse sources to obtain desired information. It discusses mathematical concepts necessary to understanding material presented in subsequent chapters. The author describes the methods that can be used to perform various types of safety and human error analysis in engineering systems. The book contains examples along with their solutions and at the end of each chapter are numerous problems to test reader comprehension.
Few books offer an overview of quality and its tools, and this one intends to fill the gap by providing a synthetic and comprehensive approach, with detailed knowledge of standards, and information on the implementation of statistical tools typically mastered in management systems. The emphasis is on the stakes and the role of quality in life and policies of an organization or company, but also on the world of quality as it spills over into other management systems, such as environmental protection, the sustainability, and social responsibility.
Catalog no. K14644, ISBN: 978-1-4665-0692-3 July 2012, 6-1/8 x 9-1/4, 260 pp. Suggested Price: $99.95 / £63.99
Catalog no. N10718, ISBN: 978-1-4665-7299-7 March 2013, 16 cm x 24 cm, 400 pp. Suggested Price: $109.95 / £69.99 Also available as an eBook
Also available as an eBook
Six Sigma for Powerful Improvement A Green Belt DMAIC Training Course with Excel Tools Charles T. Carroll
The Practical Application of the Process Capability Study Evolving From Product Control to Process Control Douglas B. Relyea Quality Principle Associates, Norwich, Connecticut, USA
The Six Sigma Define-Measure-Analyze-Improve-Control (DMAIC) philosophy and procedures are widely accepted as valuable tools for achieving the most economical and rigorous possible understanding and management of all aspects of operations. This book presents methods and strategy that should alleviate unwarranted concerns about the perceived complexity and training and implementation costs of DMAIC. The author clarifies the long-accepted statistical and logical processes of Six Sigma. He uses the Excel environment to illustrate how modern business people can properly execute its doctrine and procedures to improve any venture. Catalog no. K16064, ISBN: 978-1-4665-6469-5 April 2013, 8-1/2 x 11, 600 pp. Suggested Price: $129.95 / £82.00
Using real-world examples in the context of the shop floor, this book addresses statistical process control through a non-mathematical, step-by-step explanation of the process capability study. It enables manufacturing personnel to understand how to recover a significant return on their investment from statistical process control. Machine operators and supervisors will better understand how they can communicate their process knowledge to management. Managers will then better understand the limitations of the process as it exists and will have a simple tool for managing process improvement. Catalog no. K12127, ISBN: 978-1-4398-4778-7 January 2011, 7 x 10, 163 pp., Soft Cover Suggested Price: $41.95 / £26.99
For more information and a complete list of titles, visit us at www.crcpress.com
45
Adaptive, Dynamic, and Resilient Systems Edited by
Quality Control & Reliability/Systems Engineering 46
Transportation Systems Reliability and Safety B.S. Dhillon University of Ottawa, Ontario, Canada
Integrating coverage of transportation reliability and safety topics and concepts into a single volume, this book eliminates the need to consult a number of different resources to obtain important information. It begins with mathematical concepts and safety basics considered useful to understanding the contents of subsequent chapters. The author then covers the significance of human error in rail and transportation systems and provides material on methods used to perform reliability and safety analyses. Problems are included to test reader comprehension and examples with solutions are provided. Catalog no. K12078, ISBN: 978-1-4398-4640-7 February 2011, 6-1/8 x 9-1/4, 236 pp. Suggested Price: $104.95 / £66.99 Also available as an eBook
Value Engineering Synergies with Lean Six Sigma Combining Methodologies for Enhanced Results Jay Mandelbaum, Anthony Hermes, Donald Parker, and Heather Williams This book describes how to integrate Lean Six Sigma (LSS), Design for Six Sigma (DFSS), and Value Engineering (VE) to go beyond what is currently possible with the individual approaches. Explaining the VE methodology, it supplies a highlevel discussion of LSS and DFSS. Next, it compares VE with LSS and identifies the different opportunities for synergies that can provide your organization with a competitive edge. The ideas and synergies presented in this book can help industry professionals and those in government accelerate the adoption of efficiencies in their operations. Catalog no. K14412, ISBN: 978-1-4665-0201-7 May 2012, 7 x 10, 212 pp., Soft Cover Suggested Price: $49.95 / £31.99 Also available as an eBook
Niranjan Suri Florida Institute for Human & Machine Cognition, Pensacola, USA
Giacomo Cabri University of Modena and Reggio Emilia, Italy Series: Mobile Services and Systems
Examining cutting-edge adaptive systems research, this book addresses the challenges of understanding, predicting, and controlling systems of networked computers, along with the human component behind these complex systems. The authors unveil novel approaches to building adaptive, dynamic, and resilient systems—including Agile computing, multi-agent based, biologically-inspired approaches, grid computing, autonomic computing, ResiliNets, and selforganizing systems. Catalog no. K13118, ISBN: 978-1-4398-6848-5 May 2013, 6-1/8 x 9-1/4, 675 pp. Suggested Price: $99.95 / £63.99 Also available as an eBook
Analytical Methods for Risk Management A Systems Engineering Perspective Paul R. Garvey The MITRE Corporation, Bedford, Massachusetts, USA Series: Statistics: A Series of Textbooks and Monographs
This book describes the processes and analytical practices for identifying, analyzing, measuring, and managing risk in traditional systems, systems-ofsystems, and enterprise systems. It uses numerous examples and chapter exercises to illustrate how principles are applied to actual engineering systems projects. The author discusses how to model and measure risk in the engineering of enterprise systems being developed by capabilities-based approaches. He also explores research ideas for the development of advanced risk analysis and management protocols and discusses success factors for managing risk in the engineering of systems. Catalog no. C6374, ISBN: 978-1-58488-637-2 October 2008, 6-1/8 x 9-1/4, 288 pp. Suggested Price: $104.95 / £69.99 Also available as an eBook
Continuous Time Dynamical Systems Zero Quality Control
State Estimation and Optimal Control with Orthogonal Functions
Source Inspection and the Poka-Yoke System
B.M. Mohan
Shigeo Shingo
Institute of Technical Education & Research, SOA University, Bhubaneswar, India
A combination of source inspection and mistake-proofing devices is the only method to get you to zero defects. Shigeo Shingo shows you how this proven system for reducing errors turns out the highest quality products in the shortest period of time. Shingo provides 112 specific examples of poka-yoke development devices on the shop floor, most of them costing less than $100 to implement. He also discusses inspection systems, quality control circles, and the function of management with regard to inspection. Catalog no. PP9907, ISBN: 978-0-915299-07-2 April 1986, 6 x 9, 336 pp. Suggested Price: $99.95 / £62.99
Indian Institute of Technology, Kharagpur
S.K. Kar This book presents the developments in problems of state estimation and optimal control of continuous-time dynamical systems using orthogonal functions since 1975. It deals with both full and reduced-order state estimation and problems of linear time-invariant systems. It also addresses optimal control problems of varieties of continuous-time systems such as linear and nonlinear systems, timeinvariant and time-varying systems, as well as delay-free and time-delay systems. Content focuses on development of recursive algorithms for studying state estimation and optimal control problems. Catalog no. K15099, ISBN: 978-1-4665-1729-5 October 2012, 6-1/8 x 9-1/4, 247 pp. Suggested Price: $149.95 / £95.00 Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Enterprise Dynamics Sourcebook Edited by
Edited by
Kenneth C. Hoffman
Nagabhushana Prabhu
The MITRE Corporation, McLean, Virginia, USA
Purdue University, West Lafayette, Indiana, USA Industrial and Systems Engineering Series
Highlighting a game-changing technology, this book explores the prospects of radio frequency identification (RFID) and its transformative impact on the design and operation of complex systems governing human and computer interactions. The text examines the informatics challenges involved in integrating the physical and cyber worlds and in analyzing large volumes of raw data to derive decision-aiding information, particularly in the context of large-scale, globally distributed infrastructures. It also details the near- and long-term potential of this technology, including its expanding role in the service sector. Case studies illustrate the role of RFID. Catalog no. K10376, ISBN: 978-1-4398-0741-5 March 2013, 6-1/8 x 9-1/4, 300 pp. Suggested Price: $99.95 / £63.99
Chris G. Glazner, William Bunting, Len Wojcik, and Anne R. Cady Focusing on a new discipline for enterprise dynamics, this book applies frameworks and analytical models of the enterprise as a complex system to improve the understanding of its dynamic elements and their interactions. The elements can be broadly classified as people, organizations, economics, and technology in an operational environment governed by Policies (POET-OP conceptual element of enterprise dynamics). The text focuses on the acquisition of new capabilities for enterprise transformation, showing how the methods can guide the planning and managing of the system of systems engineering processes of an enterprise. Catalog no. AU8256, ISBN: 978-1-4200-8256-2 February 2013, 6-1/8 x 9-1/4, 376 pp. Suggested Price: $89.95 / £57.99 Also available as an eBook
Also available as an eBook
Machine Learning and Knowledge Discovery for Engineering Systems Health Management
Textbook
Design of Enterprise Systems
Edited by
Theory, Architecture, and Methods
NASA Ames Research Center, Moffett Field, California, USA
Ashok N. Srivastava Jiawei Han
Ronald E. Giachetti Florida International University, Miami, Florida
Written for graduate and undergraduate courses, this book describes a systematic methodology to design an enterprise system and presents an enterprise architecture that has three views of process, information, and organization. The text includes methods to analyze and design each view and then demonstrates how to integrate them to arrive at the overall enterprise design. The author also includes enterprise project templates in MS Word and Excel, a business process analyzer in Excel, PowerPoint® slides for each chapter, and solutions for the 200 problems in the book. Catalog no. K10955, ISBN: 978-1-4398-1823-7 January 2010, 7 x 10, 447 pp. Suggested Price: $109.95 / £69.99 Also available as an eBook
University of Illinois at Urbana-Champaign, USA Chapman & Hall/CRC Data Mining and Knowledge Discovery Series
This volume presents state-of-the-art tools and techniques for automatically detecting, diagnosing, and predicting the effects of adverse events in an engineered system. It emphasizes the importance of these techniques in managing the intricate interactions within and between engineering systems to maintain a high degree of reliability. Reflecting the interdisciplinary nature of the field, the book explains how the fundamental algorithms and methods of both physics-based and data-driven approaches effectively address systems health management in application areas such as data centers, aircraft, and software systems. Catalog no. K11944, ISBN: 978-1-4398-4178-5 November 2011, 6-1/8 x 9-1/4, 502 pp. Suggested Price: $104.95 / £66.99 Also available as an eBook
Engineering Systems Integration Theory, Metrics, and Methods Gary O. Langford The Naval Postgraduate School, Monterey, California USA and The University of South Australia, Defence and Systems Institute, Adelaide
The first book to address the underlying premises of systems integration and how to exposit them into a practical and productive manner, this book explores how to make decisions in light of systems integration metrics. The book addresses two questions: Is there a way to express the interplay of human actions and the result of system interactions of a product with its environment, and are there methods that combine to improve the integration of systems? The systems integration theory and integration frameworks proposed in the book tie general systems theory with practice. Catalog no. K12435, ISBN: 978-1-4398-5288-0 May 2012, 6-1/8 x 9-1/4, 406 pp. Suggested Price: $129.95 / £82.00 Also available as an eBook
Systems Engineering
Design and Management of RFID-Enabled Enterprises
Netcentric System of Systems Engineering with DEVS Unified Process Saurabh Mittal Founder and President, Dunip Technologies, Tempe, Arizona, USA
Jose Luis Risco-Martin Department of Computer Architecture and Automation Facultad de Informática Universidad Complutense de Madrid
Addressing the new challenges, this book presents fundamental concepts to help READERS tackle the integration of modeling and simulation with command, and control system of systems through the use of concepts and standards for interoperability and testing based on the Discrete Event Systems Specification Unified Process. The text presents state-of-the-art modeling and simulation methodologies in system of systems engineering, focusing on the development of modeling and simulation based net-centric system of systems. The author aims to provide a foundation for net-centric systems software engineering. This seminal text is based on the Department of Defense Architecture Framework. Catalog no. K11333, ISBN: 978-1-4398-2706-2 February 2013, 6-1/8 x 9-1/4, 552 pp. Suggested Price: $169.95 / £108.00 Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
47
Design, Applications, and Management
Systems Engineering and Architecting
Edited by
Creating Formal Requirements
Service Systems
Systems Engineering
Vijayan Sugumaran, Yong Jin Kim, Sooyong Park, and Lin Liu
Larry Bellagamba
This book explores the issues, opportunities, and solutions that improve service systems, particularly from the view point of increased use of semantics to enhance services. Examining how semantic enrichment of services can be taken to the next level to achieve large-scale design, implementation, adoption, and usage of service systems, it explains how to apply SSME (Service Science, Management, and Engineering) principles to gain a competitive advantage. Maintaining a focus on service systems design and engineering, the text discusses methodologies, tools, and technologies that are relevant to the implementation of service systems.
This book presents a set of formal requirements—explicit, executable instructions—for systems engineering and architecting. Written in Mathematica®, the requirements provide tools to help systems engineers and architects accomplish key tasks better, faster, and cheaper. Chapters open with real-world case studies and illustrate using formal requirements to accomplish four key activities: model system behavior, make decisions, establish natural language requirements, and improve processes. Each chapter ends with heuristics that serve as guiding principles for doing systems engineering and architecting. The formal requirements are available online as an open source library.
Catalog no. K13743, ISBN: 978-1-4398-7976-4 May 2013, 6-1/8 x 9-1/4, 400 pp. Suggested Price: $99.95 / £63.99
Catalog no. K13831, ISBN: 978-1-4398-8140-8 March 2012, 6-1/8 x 9-1/4, 422 pp. Suggested Price: $139.95 / £82.00
Also available as an eBook
Also available as an eBook
Textbook
Sustainable Process Engineering Concepts, Strategies, Evaluation and Implementation
Systems Science Methodological Approaches Yi Lin, Xiaojun Duan, Chengli Zhao, and Li Da Xu
David Brennan
48
TASC, California, USA
Monash University, Clayton, Victoria, Australia
Series: Advances in Systems Science and Engineering (ASSE)
This book introduces key concepts, strategies, and evaluation methods in sustainable process engineering. The key objectives of the book are to widen system boundaries beyond a process plant to include utility supplies, interconnected plants, wider industry sectors, and entire product life cycles; identify waste and its sources in process and utility systems and adopt waste minimization strategies; broaden evaluation to include technical, economic, safety, environmental, social, and sustainability criteria and to integrate the assessments; and broaden the engineering horizon to incorporate planning, development, design, and operations.
The future development of knowledge requires systems research, the second dimension of science, to shed new lights on the unsettled problems of the traditional disciplines, the first dimension of science. This book provides a unified mathematical knowledge of systems science with its proven intuition and playground of thinking. As a result, readers receive a complete technical formulation of different systems laws. Furthermore, the authors list various possibilities to use the unified methodology to attack different problems that are hard, if not impossible for modern science to handle.
Catalog no. N10505, ISBN: 978-981-4316-78-1 October 2012, 6 x 9, 422 pp. Suggested Price: $149.95 / £95.00
Catalog no. K14233, ISBN: 978-1-4398-9551-1 November 2012, 7 x 10, 392 pp. Suggested Price: $119.95 / £76.99 Also available as an eBook
Also available as an eBook
Textbook
Textbook
Systems Architecting A Business Perspective
The Art of Systems Architecting Third Edition Mark W. Maier Aerospace Corporation, Chantilly, Virginia, USA
Gerrit Muller Embedded System Institute, the Netherlands
Series: Systems Engineering
Focusing on systems architecting for business enterprises, this practical, scenariodriven guide is dferived from industry-training classes taught by the author at the Embedded Systems Institute in Norway. Suitable for graduate students and practicing engineers in the industry, the book places the processes of systems architecting in a broader context by juxtaposing the relationship of the systems architect with enterprise and management. Written in an approachable style, it includes end-of-chapter exercises and offers ancillary material online. An instructor’s manual and figure slides are available upon qualifying course adoption.
The third edition of this bestselling text explains how to create a system from scratch, presenting invention/design rules together with clear explanations of how to use them. The author supplies practical guidelines for avoiding common systematic failures while implementing new mandates. He uses a heuristics-based approach that provides an organized attack on very ill-structured engineering problems. Examining architecture as a set of decisions that either drive a system to success or doom it to failure, the book provides methods for integrating business strategy with technical architectural decision making.
Catalog no. K12115, ISBN: 978-1-4398-4762-6 September 2011, 6-1/8 x 9-1/4, 263 pp. Suggested Price: $93.95 / £59.99
Catalog no. 79131, ISBN: 978-1-4200-7913-5 January 2009, 6-1/8 x 9-1/4, 472 pp. Suggested Price: $113.95 / £73.99 Also available as an eBook
Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Diomidis H. Stamatis President, Contemporary Consultants Co., Southgate, Michigan, USA
Discussing and evaluating the core requirements of quality efficiency and improvement, this book identifies ten steps readers can follow to optimize the quality of products and improve customer satisfaction. It explains the rationale behind each of the steps in separate chapters and addresses specific quality issues in six different sectors of the economy. The book includes a CD with a wealth of helpful tools—including time management tips, an introduction to International Standards (ISO 9000 and ISO 14000), and a brief summary of the Malcolm Baldrige Award. Catalog no. K13532, ISBN: 978-1-4398-7600-8 December 2011, 6-1/8 x 9-1/4, 360 pp. Suggested Price: $72.95 / £46.99 Also available as an eBook
5S for Operators 5 Pillars of the Visual Workplace Hiroyuki Hirano Since its publication, Hiroyuki Hirano’s, 5S for Operators has proven its worth in one company after another. Hirano’s five pillars of the visual workplace: sort, set in order, shine, standardize and sustain are the most fundamental and often overlooked aspects in continuous improvement initiatives. Easy-to-read and apply, each section of the book is loaded with questions, outlines, summaries, diagrams and illustrations. This book provides the foundation that is essential for implementing not just 5S, but overall manufacturing improvements like shorter equipment changeovers, just-in-time inventory, and total quality management and total productive. Catalog no. PP7123, ISBN: 978-1-56327-123-6 March 1996, 7 x 10, 136 pp., Soft Cover Suggested Price: $33.95 / £16.99
5S for the Office
General References
10 Essentials for High Performance Quality in the 21st Century
Organizing the Workplace to Eliminate Waste
20 Keys to Workplace Improvement
Thomas Fabrizio Don Tapping
Iwao Kobayashi
MCS Media, Chelsea, Michigan, USA
Through this volume, Iwao Kobayashi has helped many manufacturing companies integrate several of the best improvement methods into a coordinated system for drastic and continual improvement that will lead to enhanced quality and productivity and fewer errors. This program provides the strategies necessary to achieve ambitious goals through a five-level scoring system. It provides criteria for the five-levels that will guide your company to world-class status. Two valuable case studies demonstrate effective use by both a Japanese company and an American manufacturer. Catalog no. PP7109, ISBN: 978-1-56327-109-0 November 1995, 7 x 10, 312 pp. Suggested Price: $67.95 / £43.99
5 Pillars of the Visual Workplace Hiroyuki Hirano
Fabrizio and Tapping bring the concepts of Hiroyuki Hirano’s 5S System – originally designed for the shop floor—into the office. The activities at the heart of this process include organizing, ordering, cleaning, standardizing, and their sustainment. More than a book about the office, this critically acclaimed work elaborates a total facility-wide process for implementing and sustaining improvements. It can be used for training or as an implementation manual. The authors demonstrate the importance of senior management’s participation. An accompanying CD contains computer-usable blank versions of forms and worksheets that appear in the book. Catalog no. PP7318, ISBN: 978-1-56327-318-6 July 2006, 8-1/2 x 11, 192 pp., Soft Cover Suggested Price: $57.95 / £29.99
The 5S Pocket Guide
JIT Management Laboratory Co.
James Peterson and Roland Smith
In this book Hiroyuki Hirano introduces his 5S System: Sort, Set In Order, Shine, Standardize, and Sustain. Filled with case studies and training materials, including over 40 5S user forms, this guide is for organizations seeking to move forward through the realization of efficiency. Though simple sounding, the system will prove of great use in teaching a company to mobilize towards positive change. If they cannot implement 5S, there is little hope of integrating large-scale changes such as JIT or re-engineering.
The 5S Pocket Guide is designed to enhance awareness of the principles behind the 5S System and identify its impact on improving efficiency and promoting a safe working environment. Using a condensed format, it outlines a disciplined methodology for implementing 5S, organized around a six-step method. By employing this handy resource, organizations can more easily build employee awareness of 5S throughout their plants, leading to dramatic improvements in productivity, safety, and profitability.
Catalog no. PP7047, ISBN: 978-1-56327-047-5 January 1995, 8-1/2 x 11, 384 pp. Suggested Price: $109.95 / £69.99
Catalog no. PP6338, ISBN: 978-0-527-76338-1 February 1998, 4 1/5 x 6 1/2, 64 pp., Soft Cover Suggested Price: $11.95 / £8.99
For more information and a complete list of titles, visit us at www.crcpress.com
49
5S System Kit Workplace Organization and Standardization
General References
Productivity Press, New York, USA
Beverly Townsend
Complete with facilitator and participant guides, the 5S System DVD is an off-the-shelf product to train new employees, launch Kaizen events, and lead implementation activities. It teaches employees how to foster an environment of continuous improvement on the shop floor. Covering actual 5S implementation in plants such as Ford, Titleist, Foot-Joy Worldwide, Miller Brewing, Exxon Chemicals, Gelman Sciences, and Delco Remy, managers and improvement specialists will see how 5S has worked for others and how it can work for them.
Accessible to the Lean novice and shop floor employee, this book explores line balancing and the pre-assembly of components into a finished product in a justin-time fashion (JIT Kitting). It explains how to make proper use time studies, develop yamazumi charts, discover and eliminate waste, balance your line, and create new standard work content for the shop floor. It facilitates a clear understanding of the seven deadly wastes as well as what you need to do to eliminate them from your facility.
Catalog no. PP5837, ISBN: 978-1-4200-7583-0 November 1997, Pack Suggested Price: $2310.00 / £1471.00
Catalog no. K13891, ISBN: 978-1-4398-8237-5 April 2012, 6-1/8 x 9-1/4, 85 pp., Soft Cover Suggested Price: $19.95 / £13.99 Also available as an eBook
The Expanded and Annotated My Life and Work Henry Ford’s Universal Code for World-Class Success William A. Levinson, Henry Ford, and Samuel Crowthe
50
The Basics of Line Balancing and JIT Kitting
The Basics of Self-Balancing Processes True Lean Continuous Flow Gordon Ghirann
Henry Ford’s My Life and Work remains one of the most comprehensive books on management ever written: a universal code, to use Ford’s words, that applies to every human field of endeavor. It contains not only all the basic elements of what is now called the Toyota Production System, but also the organizational and human relations principles necessary to gain buy-in and engagement from all participants. This annotated edition intersperses Ford’s original material with detailed explanations and contemporary examples that put it into context for twenty-first century business leaders and Lean manufacturing practitioners.
Using a well-tested method for successful improvements initiated by the author, this is the first book to explain how to achieve continuous flow in both simple and complex manufacturing environments. It describes how to recognize and resolve weak links to ensure continuous flow in your manufacturing operations. The book offers rules, tools, and guidelines to help you not only solve problems at the root, but even eliminate them before they start. It reviews the shortcomings of traditional assembly line balancing and walks readers through the new paradigm of self-balancing.
Catalog no. K15486, ISBN: 978-1-4665-5771-0 March 2013, 6-1/8 x 9-1/4, 352 pp. Suggested Price: $49.95 / £31.99
Catalog no. K11034, ISBN: 978-1-4398-1965-4 February 2012, 6-1/8 x 9-1/4, 108 pp., Soft Cover Suggested Price: $19.95 / £12.99
Autonomous Maintenance in Seven Steps Implementing TPM on the Shop Floor Fumio Gotoh and Masaji Tajiri Illustrated with examples from Toyota, Asai Glass, Bridgestone, Hitachi, and other top companies, this book covers all seven steps of autonomous maintenance (AM). The author discusses Total Productive Maintenance (TPM) basics such as the six big losses, overall equipment effectiveness (OEE), causes of losses, and six major TPM activities. He includes an implementation plan for TPM and five countermeasures for achieving zero breakdowns, useful guidelines and case studies in applying AM to manual work such as assembly, inspection, and material handling. Catalog no. PP7219, ISBN: 978-1-56327-219-6 May 1999, 6 x 9, 352 pp. Suggested Price: $62.95 / £40.99
Building Quality Management Systems Selecting the Right Methods and Tools Luis Rocha-Lona, Jose Arturo Garza-Reyes, and Horacio Soriano-Meier This book discusses the most well-known excellence models, methods, and tools to foster quality management, including how to develop abilities in order to identify core operational and support processes to set a strategic agenda for quality management projects. It discusses building the Quality Management Systems (QMS) based on two important organizational elements: needs and resources. With a clear focus on business performance and a process management, the book provides the basis for creating a quality management culture, and can help professionals and organizations succeed in becoming world-class organizations. Catalog no. K16075, ISBN: 978-1-4665-6499-2 May 2013, 7 x 10, 250 pp., Soft Cover Suggested Price: $49.95 / £31.99
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
An Action Guide for Business and IT Leaders Andrew Thu Pham Agile Enterprise Consulting, LLC, Plano, Texas, USA
David Khoi Pham Spectacle Inc., Providence, Rhode Island, USA
This book explains how to successfully deploy Agile and Kanban on a large scale in order to increase IT delivery capabilities. It factors in change, communication, a sense of urgency, clear and measurable goals, political realities, and infrastructure needs, all of which are critical ingredients for success. Through real-world examples, the authors explain how IT-wide Agile and Kanban can be implemented to the entire enterprise and IT department. The text also includes many templates for use as an on-the-job guide for business and IT leaders and their teams. Catalog no. K15472, ISBN: 978-1-4665-5748-2 August 2012, 7 x 10, 196 pp., Soft Cover Suggested Price: $49.95 / £31.99
The Complete Lean Enterprise Value Stream Mapping for Administrative and Office Processes Beau Keyte Drew Locher Change Management Associates, Mt. Laurel, New Jersey, USA
Winner of the 2005 Shingo Prize for Excellence in Manufacturing Research, Beau Keyte and Drew Locher’s The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes offers a step-by-step approach to applying Lean initiatives to the administrative and office environment. Written for leaders looking to improve production support activities within their order-to-cash value stream, this volume provides a valuable tool for applying value stream mapping (VSM) to non-production areas. It helps identify office wastes, establish performance metrics, and speed up administrative workflow, so as to improve office efficiency. Catalog no. PP7301, ISBN: 978-1-56327-301-8 July 2004, 8-1/2 x 11, 160 pp., Soft Cover Suggested Price: $57.95 / £29.99
Also available as an eBook
Contracts for Engineers Cellular Manufacturing One-Piece Flow for Workteams Productivity Development Team
General References
Business-Driven IT-Wide Agile (Scrum) and Kanban (Lean) Implementation
Intellectual Property, Standards, and Ethics Robert D. Hunter Robert D. Hunter Associates, Austin, Texas, USA
This book introduces production teams to basic cellular manufacturing and teamwork concepts and orients them for participating in the design of a new production cell. Use this book to get everyone on board to reduce lead time, work-in-process inventory, and other profit-draining wastes. Each chapter includes an overview and a summary to reinforce concepts, as well as reflection questions, which can be used to encourage group discussions. This volume is part of Productivity Press’ Shopfloor Series, which offers a simple, cost-effective approach for building basic knowledge about key manufacturing improvement topics. Catalog no. PP7213, ISBN: 978-1-56327-213-4 March 1999, 7 x 10, 88 pp., Soft Cover Suggested Price: $33.95 / £16.99
Clear and Concise Communications for Scientists and Engineers James G. Speight
Engineers encounter various forms of contracts at nearly every turn in their careers. This book enhances their ability to communicate contractual issues to lawyers and then better understand the consequent legal advice they receive. The text introduces the related subjects of intellectual property and standards. The author also addresses the role of ethics—at both the micro and macro levels—which recently has been emphasized in response to the collapse of Boston’s Big Dig, the oil spill in the Gulf of Mexico, and the coal mine accident that resulted in the many deaths. Catalog no. K12434, ISBN: 978-1-4398-5286-6 September 2011, 6-1/8 x 9-1/4, 368 pp. Suggested Price: $72.95 / £46.99 Also available as an eBook
Corporate Security in the Asia-Pacific Region Crisis, Crime, Fraud, and Misconduct Christopher J. Cubbage, CPP and David J. Brooks, PhD
CD & W Inc., Laramie, Wyoming, USA
Amlec House, Pty, Ltd, Booragoon, Western Australia
Scientists and engineers are often criticized for their inability to write clear, grammatically correct English as well as for their poor presentation of data. The advancement of their careers depends on their ability to successfully communicate ideas and findings to colleagues, management, and the public. This text guides readers through the steps involved in producing a concise and understandable document in various formats. Illustrating how technology can be readily conveyed without loss of content, the authors present writing techniques by using examples and avoiding grandiose terminology.
Corporate security encompasses risk management, business continuity management, security management, and security technology. These fundamentals must be applied at an operational, tactical, and strategic level to align with corporate direction. This book explores the geo-political background necessary to understand the businesses and corporate entities operating in the Asia-Pacific region. It presents case studies of security-related breaches, crimes, and theft of trade secrets, as well as security best practices for protecting people, assets, and organizations within this part of the world.
Catalog no. K12550, ISBN: 978-1-4398-5479-2 February 2012, 6-1/8 x 9-1/4, 208 pp., Soft Cover Suggested Price: $59.95 / £38.99
Catalog no. K14136, ISBN: 978-1-4398-9227-5 August 2012, 6-1/8 x 9-1/4, 242 pp. Suggested Price: $79.95 / £49.99
Also available as an eBook
Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
51
Creating a Lean and Green Business System Techniques for Improving Profits and Sustainability
A Framework for Creating High Performance Organizations Gerhard Plenert
General References
Edited by
MainStream GS, LLC, Carmichael, California, USA
Keivan Zokaei, Hunter Lovins, Andy Wood, and Peter Hines
Tom Cluley
While most companies often have a disintegrated approach toward Lean and green, this book it shows the synergies between them. It provides case studies that show how leading companies have been successful in the symbiosis of Lean and green. The authors demonstrate how companies can adopt a systematic approach to become Lean and green, how to develop their own roadmap for improvement and how to use the cutting-edge tools, techniques and methodologies developed by the authors.
This book is not only about understanding business strategy development; it also provides the tools for strategy execution. Offering a current perspective on the importance of developing an integrated strategy for change, the text presents proven implementation tools, in the tradition of Lean and Six Sigma, needed to navigate, design, and execute the strategic plan. Demonstrating how a welldeveloped strategy generates excitement within an organization, the authors present insights on implementation tools from a goal-setting, building measures, Balanced Scorecard, and aligning actions perspective.
Catalog no. K16523, ISBN: 978-1-4665-7112-9 June 2013, 7 x 10, 175 pp., Soft Cover Suggested Price: $29.95 / £19.99 Also available as an eBook
Series: Resource Management
Catalog no. K13015, ISBN: 978-1-4398-6713-6 April 2012, 6-1/8 x 9-1/4, 247 pp. Suggested Price: $59.95 / £38.99 Also available as an eBook
Creating Mixed Model Value Streams Practical Lean Techniques for Building to Demand, Second Edition Kevin J. Duggan
52
Driving Strategy to Execution Using Lean Six Sigma
Engineering Mega-Systems The Challenge of Systems Engineering in the Information Age Renee Stevens MITRE, McLean, Virginia, USA
Duggan Associates, North Kingstown, Rhode Island, USA
Series: Complex and Enterprise Systems Engineering
This second edition of a bestseller introduces new information on constructing product family matrices and expands the concept of takt in mixed model. It includes a new section on handling shared resources to support mixed model production. The author demonstrates advanced techniques to create flow through shared resources and provides new concepts on sequencing work, such as offset scheduling and sequenced FIFO lanes. He discusses the concept of a guaranteed turnaround time for the shared resource. The book includes a CD with spreadsheets, samples, and case studies.
Explaining how the engineering of mega-systems is inherently different from that of large-scale monolithic systems, this book supplies the vocabulary and framework needed to explore the issues relevant to mega-systems. This framework then evolves into a diagnostic tool that helps readers understand the nature and context of the system at hand and, on that basis, select the most appropriate processes, tools, and techniques. The text examines commercial and government applications of mega-systems and includes two case studies in engineering mega-systems that illustrate valuable lessons learned and highlight emerging practices.
Catalog no. K13116, ISBN: 978-1-4398-6843-0 July 2012, 8-1/2 x 11, 258 pp., Soft Cover Suggested Price: $59.95 / £38.99
Catalog no. AU6663, ISBN: 978-1-4200-7666-0 July 2010, 6-1/8 x 9-1/4, 254 pp. Suggested Price: $93.95 / £57.99
A Factory of One DOE Simplified Practical Tools for Effective Experimentation, Second Edition Mark J. Anderson and Patrick J. Whitcomb
Applying Lean Principles to Banish Waste and Improve Your Personal Performance Daniel Markovitz President, TimeBack Management
Stat-Ease, Minneapolis, Minnesota, USA
Offering a planned approach for determining cause and effect, this book provides researchers with the statistical means to analyze how numerous variables interact. Mark Anderson and Patrick Whitcomb retain their lively approach to the learning of fundamentals, lightening up the text with interesting sidebars and amusing anecdotes. They include a four-step planning process for designing and executing experiments. Accompanying the book is a 180-day trial for StatEase’s newest software: Design-Ease®,v. 7. This program assists with mathematic computations, so as to allow one to focus on data analysis.
This book describes how to improve your performance by applying Lean methods to your work. It translates powerful Lean tools such as visual management, flow, pull, 5S, and kaizen to your daily work, revealing how they can help to improve efficiency, reduce waste, and link you ever more closely to customer value. Helping you develop better self-awareness, more disciplined problemsolving skills, and the ability to self-correct errors, the book teaches you how to find the root causes underlying your inefficiencies so you can eliminate them permanently.
Catalog no. PP7344, ISBN: 978-1-56327-344-5 July 2007, 7 3/8 x 9 1/4, 256 pp., Soft Cover Suggested Price: $57.95 / £29.99
Catalog no. K12737, ISBN: 978-1-4398-5993-3 December 2011, 6 x 9, 177 pp., Soft Cover Suggested Price: $26.95 / £16.99
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Four Practical Revolutions in Management Systems for Creating Unique Organizational Capability Center For Quality
Hoshin Kanri for the Lean Enterprise Developing Competitive Capabilities and Managing Profit Thomas L. Jackson
Catalog no. PP7388, ISBN: 978-1-56327-388-9 July 2007, 6 x 9, 784 pp., Soft Cover Suggested Price: $81.95 / £52.99
Gemba Walks for Service Excellence The Step-by-Step Guide for Identifying Service Delighters
Winner of the 2007 Shingo Prize for Excellence in Manufacturing Research, this book facilitates an understanding of hoshin kanri as a grand design implemented through a system of team agreements. It defines an improved X-matrix that incorporates a scorecard for identifying improvement opportunities and converting them into bottom line results in terms that financial managers can support. It demonstrates the mechanics of hoshin kanri to accelerate brand equity while initiating Lean manufacturing and Six Sigma improvements. The accompanying CD contains forms, meeting agendas, and examples of X-matrices that are applicable to marketing, design engineering, and manufacturing. Catalog no. PP7342, ISBN: 978-1-56327-342-1 August 2006, 8-1/2 x 11, 224 pp., Soft Cover Suggested Price: $62.95 / £40.99
How to Outthink, Outmaneuver, and Outperform Your Competitors Lessons from the Masters of Strategy
Robert Petruska
Norton Paley
This book takes on a journey towards organizational effectiveness that supports a culture of service excellence. It provides a fresh perspective on how to apply Gemba Walks to identify new service delighters and make a lasting positive impression on customers. Using an abundance of color pictures and hand-drawn graphics, Robert Petruska demonstrates how to create the infrastructure required for service excellence to flourish. The book includes a CD with innovative “placemats” designed to provide stepping stones on a development path for your team to achieve a competitive advantage.
Providing readers with a firm grasp of the roots of strategy, this book details how to develop strategies and the skills needed to apply them to a range of volatile comparative conditions. The author interweaves the classic works of the masters of strategy, such as Sun Tzu’s The Art of War, Carl von Clausewitz’s On War, the writings of Jomini, Machiavelli, historian B. H. Liddell Hart, and others, blending historical lessons with modern business practice. Their collective insights provide longevity, general acceptance, and authority to the workings of strategy.
Catalog no. K14025, ISBN: 978-1-4398-8674-8 June 2012, 8-1/2 x 11, 99 pp., Soft Cover Suggested Price: $39.95 / £25.99
Catalog no. K16098, ISBN: 978-1-4665-6540-1 June 2013, 8-1/2 x 11, 300 pp. Suggested Price: $49.95 / £31.99
53
Green Products Perspectives on Innovation and Adoption
It’s About Time
Edited by
Joao Neiva de Figueiredo Saint Joseph’s University, Philadelphia, Pennsylvania, USA
Mauro F. Guillen University of Pennsylvania, Philadelphia, USA
Sharing successful examples of sustainable products from around the world, this book supplies in-depth analysis of key factors that affect the adoption of sustainable products. It examines case studies of green products from a business perspective and considers both technological and public-policy concerns. The text examines success stories in green production including: the transition from oil dependency to sustainability in Denmark, the revival of battery-powered electric vehicles in Japan, and sustainable tourism in the Galapagos Islands. Catalog no. K12538, ISBN: 978-1-4398-5465-5 July 2011, 6-1/8 x 9-1/4, 226 pp. Suggested Price: $52.95 / £33.99
General References
Rona Consulting, Mercer Island, Washington, USA
Shiba and Walden, two of the most historically relevant and internationally respected pioneers on quality have significantly revised their classic text on leading management systems. With new methodologies and case studies, they provide an unparalleled study of management theory and business success. The authors’ approach to management goes beyond operations improvement to encourage the emergence of unique organizational capabilities. In this truly essential text, they present proven methods that enable dynamic implementation strategies, facilitate ongoing learning, and encourage continuous diffusion of evolving information and quality practices throughout an organization’s entire network.
The Competitive Advantage of Quick Response Manufacturing Rajan Suri Founding Director, Center for Quick Response Manufacturing, Madison, Wisconsin, USA
This book illustrates how Quick Response Manufacturing (QRM) can not only reduce lead times but also improve quality, reduce operating costs, and enable companies to gain a substantial market share. It explains how factories in advanced nations can use QRM strategy to compete with manufacturers in lowwage countries and provides helpful pointers for QRM implementation. It also includes a CD with time-saving tips to help you work through implementation issues—including simple calculation methods and tools to support the design of your QRM strategy. Catalog no. K10299, ISBN: 978-1-4398-0595-4 March 2010, 6-1/8 x 9-1/4, 228 pp. Suggested Price: $43.95 / £28.99 Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
Keeping Your Business in the U.S.A. Profit Globally While Operating Locally Tim Hutzel
Lean Management System LMS:2012
Paul Piechota
A Framework for Continual Lean Improvement
University of Dayton, Ohio, USA
William A. Levinson
Debunking the myth that U.S. manufacturers can’t compete with cheap labor countries, this book shows American enterprises how to survive and prosper while keeping their manufacturing base within the United States. It tells the stories of three manufacturing companies that have been able to achieve overwhelming success while keeping jobs in the states. Using case studies, the book illustrates each company’s story from the day it started. It examines the successes, failures, lessons learned, and methods used by each company to achieve and sustain success.
The synergy of human and technological aspects of Lean form what Henry Ford called a universal code for achieving world-class results in any enterprise. This book expands upon and systemizes this universal code into a framework that promotes organizational self-audits and continuous improvement. It details four simple but comprehensive Lean key performance indicators (KPIs): waste of the time of things, waste of the time of people, waste of energy, and waste of materials. It also provides an unofficial (and therefore customizable) standard against which the organization can audit its Lean management system.
Catalog no. K10400, ISBN: 978-1-4398-0778-1 September 2011, 6 x 9, 135 pp. Suggested Price: $41.95 / £26.99
Catalog no. K14563, ISBN: 978-1-4665-0537-7 August 2012, 7 x 10, 215 pp., Soft Cover Suggested Price: $39.95 / £25.99
Mainstream Mgmt, Cedar Rapids, Iowa, USA
Levinson Productivity Systems, Wilkes-Barre, Pennsylvania, USA
General References
Also available as an eBook
Leading the Lean Enterprise Transformation George Koenigsaecker
54
Lean Office and Service Simplified The Definitive How-To Guide Drew Locher
Simpler Consulting, Inc., Ottumwa, Iowa, USA
Change Management Associates, Mt. Laurel, New Jersey, USA
At The Danaher Corporation, George Koenigsaecker led the Lean transformations of both the automotive and tool groups. He also led The Hon Company’s successful Lean conversion, leading Industry Week to recognize HON on their list of the “World’s 100 Best Managed Firms.” Written to help executives determine right from wrong during a Lean initiative, this books shows that Lean is more about approach than it is about tools. It presents the successful strategies and case histories of several key American leaders who have been instrumental in bringing Lean to the forefront of various industries.
Demystifying the application of Lean methods, this 2011 Shingo Prize winner details the key concepts of Lean as they apply to office and service environments. It discusses value stream management, standard work, flow, level pull, and visual management. The text breaks down Lean concepts into their elementary components, describes them in a nonmanufacturing context, and supplies specific how-to methodologies. It includes a toolbox of helpful forms, charts, checklists, templates, and worksheets to kick-start Lean implementation efforts.
Catalog no. PP7382, ISBN: 978-1-56327-382-7 May 2009, 6 x 9, 162 pp. Suggested Price: $43.95 / £28.99
Catalog no. K11073, ISBN: 978-1-4398-2031-5 February 2011, 7 x 10, 194 pp., Soft Cover Suggested Price: $41.95 / £26.99
Textbook
Lean Innovation Understanding What’s Next in Today’s Economy Barry L. Cross Queen’s University, Kingston, Ontario, Canada
Packed with cases, statistics, and anecdotes, this book guides business leaders through the process of Lean innovation. It explains how to eliminate waste, allowing higher productivity and a smoother company presentation to customers. The author discusses how to achieve a company culture that relates to the processes of innovation in a healthy way, and the strategic timing and adoption of innovations; discusses the relationship between innovation and creativity and refinement tactics; and explains why economic fluctuation can be an opportunity rather than a liability to an innovative company. Catalog no. K15036, ISBN: 978-1-4665-1525-3 December 2012, 6-1/8 x 9-1/4, 214 pp. Suggested Price: $49.95 / £31.99 Also available as an eBook
Lean Production for Competitive Advantage A Comprehensive Guide to Lean Methodologies and Management Practices John Nicholas Loyola University, USA
The Lean concepts and principles described in this book have revolutionized manufacturing practice and business conduct in a manner similar to what Henry Ford’s system did for mass manufacturing. Based on three decades of teaching experience, Lean Production for a Competitive Advantage introduces the Lean philosophy and illustrates the effective application of Lean tools with real-world case studies. From fundamental concepts to integrated planning and control in pull production and the supply chain, the text provides a complete introduction to Lean production. An instructor’s manual is available upon qualifying course adoption. Catalog no. K11112, ISBN: 978-1-4398-2096-4 July 2010, 7 x 10, 527 pp. Suggested Price: $87.95 / £56.99 Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Lean Production for the Small Company
Liquid Lean Developing Lean Culture in the Process Industries
Elbert Lean Business Systems
Suncor, Calgary, Alberta, Canada
This hands-on guide to adapting Lean principles and the Toyota Production System to high-mix/low-volume environments uses charts, pictures, and easy-tounderstand language to describe the methods needed to improve processes and eliminate waste. It walks readers through the correct order of implementation and describes problems and pitfalls along with time-tested solutions. Explaining how to incorporate existing systems into a Lean strategy, the book starts with the fundamentals and builds on them to describe the full range of tools and processes needed to implement Lean.
Liquid industries can make great use of the concepts of Lean. However, largely because they are naturally conservative and more financially stable than most, these industries do not generally make use of Lean manufacturing, and great case stories of successful Lean implementation are rare. This book offers details and examples of adapting Lean manufacturing to liquid industries. It is based on more than 20 years of industry experience from the legendary Raymond Floyd, one of the first to successfully practice Lean in the chemical industry.
Catalog no. K13607, ISBN: 978-1-4398-7779-1 August 2012, 7 x 10, 295 pp., Soft Cover Suggested Price: $49.95 / £31.99
Catalog no. PP8629, ISBN: 978-1-4200-8862-5 February 2010, 6-1/8 x 9-1/4, 346 pp. Suggested Price: $54.95 / £34.99 Also available as an eBook
Also available as an eBook
The Lean Six Sigma Handbook
Made-to-Order Lean
Tools and Methods for Process Improvement
Excelling in a High-Mix, Low-Volume Environment
H. James Harrington, Chuck Mignosa, Rich Charron, and Frank Voehl
Greg Lane
While at first glance Lean and Six Sigma may look very different, they can work hand in hand to improve processes, increase quality, and increase profitability. This book explains how these seemingly dissimilar approaches can complement one another. It teaches several problem-solving tools that can be used immediately to discover the root cause of defects and other problems. Based on a survey of the most beneficial Six Sigma tools, the text includes tools that are frequently used and most beneficial.
Toyota’s methods have rendered remarkable results in high-volume plants, but they have not been fully understood and correctly applied in high-mix, lowvolume environments. Written by Greg Lane, one of the few individuals certified as a Toyota Production System Key Person, this book is specifically geared for manufacturers that have hundreds to thousands of active part numbers with few or no ongoing forecasted volumes, and for shops that build to order. It focuses on eliminating non-value-added activities and instituting improvements on repetitive jobs.
Catalog no. K15330, ISBN: 978-1-4665-5468-9 April 2013, 6-1/8 x 9-1/4, 300 pp. Suggested Price: $59.95 / £38.99 Also available as an eBook
Low Volume Lean, Stockton, California, USA
Catalog no. PP7362, ISBN: 978-1-56327-362-9 August 2007, 8-1/2 x 11, 192 pp., Soft Cover Suggested Price: $62.95 / £40.99
Mapping the Total Value Stream Lean Sustainability Creating Safe, Enduring, and Profitable Operations Dennis Averill
A Comprehensive Guide for Production and Transactional Processes Mark A. Nash Argent Global Services, Oklahoma City, Oklahoma, USA
Sheila R. Poling
Unilever, Bel Air, Maryland, USA
Pinnacle Partners, Inc., Oak Ridge, Tennessee, USA
This how-to manual on the proper integration of safety and environmental sustainability with Lean implementations provides a proven recipe for achieving safety and sustainability excellence. It unveils valuable lessons learned and little-known tips for eliminating waste and increasing process efficiency—while reducing safety incidents and the overall impact on the environment. The book supplies the tools to create a synergy that will boost efficiencies across all segments of your business. Follow its advice and you’ll be on your way to making your organization and employees Lean, green, and serene.
While other books focus on either production process Value Stream Mapping (VSM) or transactional process mapping, this work meets the needs of manufacturers and service sector organizations by detailing both. It teaches readers what techniques are commonly applicable, and also explains areas of difference, so that mappers will be able to adapt to whatever situations arise. Extending the lessons originally put forward in Value Stream Management for the Lean Office, this work goes beyond theory. Among other practical considerations, it expands the concept of availability, discussing employees as well as equipment availability in transactional processes.
Catalog no. K12680, ISBN: 978-1-4398-5716-8 June 2011, 7 x 10, 222 pp., Soft Cover Suggested Price: $41.95 / £26.99
General References
Raymond C. Floyd
Mike Elbert
Catalog no. PP7359, ISBN: 978-1-56327-359-9 June 2008, 8-1/2 x 11, 296 pp., Soft Cover Suggested Price: $54.95 / £34.99
For more information and a complete list of titles, visit us at www.crcpress.com
55
Mechanical Tolerance Stackup and Analysis Second Edition Bryan R. Fischer
A Catalyst for Performance Acceleration
Advanced Dimensional Management, Sherwood, Oregon, USA
H. James Harrington and Frank Voehl
General References
Series: Dekker Mechanical Engineering
Harrington Institute, Los Gatos, California, USA
Written by a foremost authority in the field, this reference presents the necessary background and proven step-by-step procedures for solving both simple and complex tolerance analysis problems. Using the techniques described in this text, design engineers can ensure that parts and assemblies will satisfy their intended functions. In addition, manufacturing, inspection, assembly, and service personnel can use the methods discussed to troubleshoot designs, verify in-process steps will meet objectives, and find ways to improve performance and reduce costs. This new edition includes many updates and improvements to provide a clearer, easy-to-understand, comprehensive volume.
The management skills your organization currently possesses might be effective today, but are they the skills needed to meet strategic objectives in the future? This book outlines a step-by-step approach for achieving organization-wide alignment of processes, applications, and systems, and to ensure acceptance of the results by all stakeholders. It includes examples of organizations implementing the strategies discussed as well as a review of the activities you need to follow to minimize the time it takes to reach current and future performance objectives.
Catalog no. K10807, ISBN: 978-1-4398-1572-4 April 2011, 6 x 9, 508 pp. Suggested Price: $139.95 / £89.00
Catalog no. K13579, ISBN: 978-1-4398-7732-6 November 2011, 6-1/8 x 9-1/4, 282 pp. Suggested Price: $52.95 / £33.99 Also available as an eBook
Also available as an eBook
MOST Work Measurement Systems Third Edition, K. B. Zandin H. B. Maynard and Company, Inc., Pittsburgh, Pennsylvania, USA
56
The Organizational Alignment Handbook
The Organizational Master Plan Handbook A Catalyst for Performance Planning and Results H. James Harrington and Frank Voehl
Industrial Engineering: A Series of Reference Books and Textbook
Harrington Institute, Los Gatos, California, USA
An essential guide for those in training for their MOST® certification, this book clarifies the working rules and data card format for BasicMOST®, MiniMOST®, and MaxiMOST®; presents a thorough description of the application of AdminMOST™, a version of BasicMOST® for measuring administrative tasks in retail, banking, and service environments; and contains new photographs and illustrations. It is an excellent resource for practicing professionals and newcomers in the fields of industrial engineering and management.
Written for organizational leaders, planners, facilitators, and consultants, this book defines how the four different planning activities used to manage and improve an organization should be merged to maximize effectiveness. Stating that the four plans for organization improvement are the business plan, strategic business plan, strategic improvement plan, and operating plan, it defines each and explains how to link them together to reduce cost and cycle times. The text incorporates sufficient flexibility so readers can adapt and revise, based on changing business needs and marketplace opportunities.
Catalog no. DK9535, ISBN: 978-0-8247-0953-2 December 2002, 6 x 9, 552 pp. Suggested Price: $109.95 / £69.99
Catalog no. K13684, ISBN: 978-1-4398-7877-4 February 2012, 6-1/8 x 9-1/4, 275 pp. Suggested Price: $49.95 / £31.99 Also available as an eBook
Out of the Present Crisis OEE for Operators
Rediscovering Improvement in the New Economy
Overall Equipment Effectiveness
Terence T. Burton
Productivity Press Development Team
The Center for Excellence in Operations, Inc., Bedford, New Hampshire, USA
Overall Equipment Effectiveness (OEE) is a crucial measure in TPM that reports on how well equipment is running. It factors three elements—the time the machine is actually running, the quantity of products the machine is turning out, and the quantity of good output—into a single combined score. Directly addressing those who are best positioned to track and improve the effectiveness of equipment, OEE for Operators defines basic concepts and then provides a systematic explanation of how OEE should be applied to maximize a piece of equipment’s productivity and recognize when its efficiency is being compromised.
Providing quick and easy reference to the fundamentals of getting continuous improvement right within the complexities of the new economy, this book explains exactly what it takes to implement Lean Six Sigma and other strategic improvement initiatives with lasting success. It supplies a rediscovered but practical view of improvement for readers across a wide range of industries— including CEOs and their executive teams, middle managers, physicians, nurses, claims managers, politicians, union leadership, and anyone else with the desire to implement enduring improvement.
Catalog no. PP7221, ISBN: 978-1-56327-221-9 August 1999, 7 x 10, 96 pp., Soft Cover Suggested Price: $33.95 / £16.99
Catalog no. K14522, ISBN: 978-1-4665-0442-4 May 2012, 6 x 9, 301 pp. Suggested Price: $29.95 / £19.99 Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Third Edition Thomas T. Gordon, Arthur S. Cookfair, Vincent G. LoTempio, and Brendan S. Lillis Ideal for anyone without prior legal knowledge who needs to understand the patent system, this book enables both scientists and managers to make wellinformed decisions affecting new and patentable products. The third edition covers the new patent law, the America Invents Act, the first major change to the U.S. patent law in almost 60 years. The text provides a detailed analysis and description of the law and how it will affect engineers and scientists. All chapters have been updated, and new figures and case studies have been added. Catalog no. K14725, ISBN: 978-1-4665-0944-3 September 2012, 6-1/8 x 9-1/4, 210 pp., Soft Cover Suggested Price: $89.95 / £57.99 Also available as an eBook
The Performance Mapping and Measurement Handbook Jerry L. Harbour Mapping and measuring techniques are particularly useful when determining how something “flows” through time and space. Yet systems and their associated processes occur over widely varying spatial and temporal scales. Based on the author’s more than three decades of experience helping clients across various industries to better understand, measure, and improve the performance of their processes, this book provides performance maps that can be used as templates for almost every setting. He explains and illustrates their use in a simple and understandable manner. Catalog no. K16536, ISBN: 978-1-4665-7134-1 March 2013, 7 x 10, 192 pp., Soft Cover Suggested Price: $39.95 / £25.99 Also available as an eBook
Textbook
Performance Evaluation of Industrial Systems Discrete Event Simulation in Using Excel/ VBA, Second Edition
The Pocket Guide to the Baldrige Criteria
David Elizandro
5-Pack
Tennessee Tech University, Cookeville, USA
General References
Patent Fundamentals for Scientists and Engineers
Mark Graham Brown
Hamdy Taha
Manhattan Beach, California, USA
University of Arkansas, Fayetteville, USA
Discussing fundamental modeling tools, queuing theory, and discrete event simulation for evaluating production systems, this book presents a development environment for discrete event simulation in a language easy enough to use but flexible enough to facilitate modeling complex systems. Incorporating the use of discrete simulation to statistically analyze a system and render the most efficient time sequences, designs, upgrades, and operations, this new edition develops new visualization graphics for DEEDS software, includes improvements in the optimization of the simulation algorithms, and adds a chapter on queuing models. Figure slides are available upon qualifying course adoption.
The Baldrige criteria are being used by thousands of organizations around the world to evaluate their progress toward becoming the best in their fields. This 16th edition of The Pocket Guide to the Baldrige Criteria begins with commonly asked questions about the award criteria. It then breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of what excellent companies do in each area. Catalog no. K13503, ISBN: 978-1-4398-7550-6 April 2011, 3 1/2 x 5, 64 pp., Soft Cover Suggested Price: $37.95 / £22.99
Catalog no. K13267, ISBN: 978-1-4398-7134-8 April 2012, 7 x 10, 503 pp. Suggested Price: $129.95 / £82.00
57
Also available as an eBook
Textbook
Performance Hubs Engaging Teams in Focused Continuous Improvement Marc Roberts
Probability, Statistics, and Reliability for Engineers and Scientists Third Edition Bilal M. Ayyub and Richard H. McCuen
Unipart Expert Practices, The Lean Assessment, North Wales, UK
University of Maryland, College Park, USA
A must-read for all managers, leaders, and change agents, this book supplies a proven system for engagement that allows teams to use their own data, understand the need for performance improvement, and drive improvements at their own level. Highlighting common pitfalls in improvement initiatives, it provides the tools to help you avoid the disinterested cultural response to improvement efforts that is all too common in organizations suffering from initiative overload. The book includes a CD project management aids, templates, and slides.
The third edition of this bestselling text presents probability, statistics, reliability, and risk methods with an ideal balance of theory and applications. It emphasizes simulation, particularly as a modeling tool, applying it progressively with projects that continue in each chapter. This edition discusses of the analysis of variance and a thorough treatment of Monte Carlo simulation. The authors not only clearly establish the limitations, advantages, and disadvantages of each method, but also show that data analysis is a continuum rather than the isolated application of different methods. A solutions manual is available upon qualifying course adoption.
Catalog no. K12832, ISBN: 978-1-4398-6133-2 October 2011, 7 x 10, 188 pp., Soft Cover Suggested Price: $41.95 / £26.99
Catalog no. K10476, ISBN: 978-1-4398-0951-8 April 2011, 7 x 10, 663 pp. Suggested Price: $119.95 / £76.99 Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
Textbook
Production and Operations Management for Manufacturing and Services Sushil Gupta Florida International University, Miami, USA
Kim H. Pries
Martin Starr
Co-Founder, Value Transformation, LLC, Texas, USA
General References
Rollins College, Winter Park, Florida, USA
Jon M. Quigley
This text provides an understanding of the manufacturing and operations functions as well as the processes of goods and service producers. Illustrating how operations relate to the rest of the organization, it will help readers develop a sense of managerial competence in making decisions in the design, planning, operation and control of manufacturing, production, and operations systems through examples and case studies. The text uses analytical techniques when necessary to develop critical thinking and to sharpen decision-making skills. An accompanying website offers slides, lectures, Excel worksheets, and solutions to short and extended problem sets.
This book reviews the multiple techniques and areas for improving the cost of products, processes, and services. It presents multiple approaches that can help readers select the best solution for their company’s culture and capabilities. The authors emphasize home-grown techniques that fit an organization’s culture and do not require the implementation of new methodology. They present Six Sigma cost savings techniques, including Manufacturing Six Sigma, Services Six Sigma, and design for Six Sigma. The book also covers costs with traditional Lean and Lean Six Sigma.
Catalog no. K14666, ISBN: 978-1-4665-0733-3 June 2013, 6-1/8 x 9-1/4, 512 pp. Suggested Price: $89.95 / £57.99
Catalog no. K14036, ISBN: 978-1-4398-8725-7 December 2012, 6-1/8 x 9-1/4, 368 pp. Suggested Price: $79.95 / £49.99 Also available as an eBook
Also available as an eBook
The Right Measures The Story of a Company’s Journey to Find the True Indicators of Its Success and Values
Quick Changeover for Operators
Mark A. Nash
The SMED System
Sheila R. Poling
Shigeo Shingo
58
Reducing Process Costs with Lean, Six Sigma, and Value Engineering Techniques
Argent Global Services, Oklahoma City, OK, USA Pinnacle Partners, Inc., Oak Ridge, Tennessee, USA
SMED (Single-Minute Exchange of Die) is a method that facilitates equipment or product changeovers in record time--often less than 10 minutes. Written for managers, this book is intended for frontline production and assembly associates. It explains why SMED is important and examines the basic stages of SMED. The authors organized the material into chunks of information that can be covered in a series of short sessions. Each chapter includes reflection questions to stimulate group discussion.
This book follows the story of two companies—one that measures in great detail, yet its overall goals and objectives are not being achieved. While the other uses a much simpler, yet effective measurement structure that integrates cultural acceptance, individual performance, and team performance with key performance indicators. Illustrating how measures can impact employee behavior, profitability, and customer satisfaction, the text provides the understanding required to select the appropriate measures for your organization.
Catalog no. PP7125, ISBN: 978-1-56327-125-0 June 1996, 7 x 10, 96 pp., Soft Cover Suggested Price: $33.95 / £16.99
Catalog no. K13677, ISBN: 978-1-4398-7865-1 August 2012, 7 x 10, 223 pp., Soft Cover Suggested Price: $49.95 / £31.99 Also available as an eBook
Quick Response Manufacturing A Companywide Approach to Reducing Lead Times Rajan Suri
RSM Simplified Optimizing Processes Using Response Surface Methods for Design of Experiments
Founding Director, Center for Quick Response Manufacturing, Madison, Wisconsin, USA
Patrick J. Whitcomb and Mark J. Anderson
Developed by the author and now being employed by a number of businesses, Quick Response Manufacturing (QRM) is an expansion of time-based competition, aimed at a single target with the goal of reducing lead times. The key difference between QRM and other time-based programs is that QRM covers an entire organization, from the shop floor to the office, to sales and beyond. Providing guidelines for establishing a QRM enterprise, this volume builds upon kaizen, TQM, TPM, and other practice to help organizations streamline all functions of their operation.
A complete demystification of response surface methods (RSM), this book takes a simple and fun approach that provides knowledge on RSM in an easy-to-read, informal style. Keeping formulas to a minimum and making liberal use of figures, charts, graphs, and checklists, the book offers relevant examples, amusing sidebars, and do-it-yourself exercises that lead readers to the peak potential for their product quality and process efficiency. The book includes Design-Expert, version 7, with a 180-day free trial, allowing readers to do the complex statistical computations, generate the necessary graphics, and perform the numerical optimization.
Catalog no. PP7201, ISBN: 978-1-56327-201-1 June 1998, 6 x 9, 576 pp. Suggested Price: $67.95 / £43.99
Stat-Ease, Minneapolis, Minnesota, USA
Catalog no. PP7297, ISBN: 978-1-56327-297-4 November 2004, 7 3/8 x 9 1/4, 304 pp., Soft Cover Suggested Price: $67.95 / £43.99
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Run Grow Transform Integrating Business and Lean IT Steven C Bell
The Future of Lean Sigma Thinking in a Changing Business Environment David Rogers
Catalog no. K14527, ISBN: 978-1-4665-0449-3 September 2012, 7 x 10, 372 pp., Soft Cover Suggested Price: $49.95 / £31.99
Outlining a process for keeping up with technological advances and shifting business requirements, this book provides the tools to survive and prosper in any business environment. It introduces cutting-edge business solutions from the fields of chemical engineering, aircraft production, and business psychology— explaining how to integrate them with proven Lean principles. After providing a foundation in essential Lean concepts, the text reports on the latest advances in process understanding. It illustrates how new products are being developed using updated Lean thinking and also demonstrates the impact of e-commerce on Lean production systems.
Also available as an eBook
Catalog no. K12329, ISBN: 978-1-4398-5102-9 June 2011, 6 x 9, 216 pp. Suggested Price: $41.95 / £26.99
SPC Simplified
Today and Tomorrow
Practical Steps to Quality Robert T. Amsden, Davida M. Amsden, and Howard E. Butler Written in clear language, this hands-on manual simplifies the essentials for monitoring, analyzing, and improving quality. The author employs statistical tools, rooted in practical examples and requiring only basic math skills. He explains how to set up and use variable and attribute control charts as well as analyze frequency histograms and evaluate machine and process capability. The book covers problem-solving tools such as checksheets, flow charts, and scatter diagrams. The final module examines how SPC tools are used in organizations committed to continuous improvement. Practice problems are included at the end of each module. Catalog no. PP6340, ISBN: 978-0-527-76340-4 January 1998, 228x204, 304 pp., Soft Cover Suggested Price: $37.95 / £23.99
Strategic Planning, Execution, and Measurement (SPEM) A Powerful Tool for CEOs
Commemorative Edition of Ford’s 1926 Classic Henry Ford Henry Ford doubled wages, cut the price of a car in half, and produced over 2 million units a year. Time has not diminished the progressiveness of his business philosophy, or his profound influence on worldwide industry. This printing of Today and Tomorrow features an introduction by James J. Padilla, former president and COO of Ford Motor Company. It also includes an enhanced selection of photos illustrating the processes and facilities Ford covers in the text. Taiichi Ohno acknowledged that a key stimulus to JIT was his close reading of this book. Catalog no. PP9936, ISBN: 978-0-915299-36-2 December 2002, 6 x 9, 288 pp. Suggested Price: $43.95 / £28.99
Total Quality Management for Project Management Kim H. Pries and Jon M. Quigley Founders, Value Transformation, LLC, Texas, USA
Garish P. Jakhotiya Considering the entire value chain, this book covers the complete process of strategic planning, execution, and measurement. It provides readers with methods for monitoring strategy execution that give early warning signals. It also introduces the Entrepreneurial Score Card—a tool for improving the impact of strategic planning and execution. A comprehensive case study illustrates the entire strategy formulation process—including execution, monitoring, and measurement. The text includes a strategy bank with 150 strategies in the five performance areas of a business. Catalog no. K16335, ISBN: 978-1-4665-6745-0 May 2013, 7 x 10, 350 pp. Suggested Price: $69.95 / £44.99
General References
Danercon Limited, Harrow, England, UK
Customers want innovation and value, and they want it now. How apply Lean principles and practices be applied throughout the enterprise to drive operational excellence, reduce costs while improving quality, enable efficient growth, and accelerate idea-to-value innovation? Shingo Prize-winning author Steve Bell and other thought leaders demonstrate how guiding rearers to more effectively align people and purpose, promote enterprise agility, and leverage transformative IT capabilities to create market-differentiating value for their customers.
This book shows readers how to apply project management tools in conjunction with Total Quality Management (TQM) activities and projects. It covers the application of TQM tools to the project management discipline by treating it as a process with deliverables. For the section of the book that covers the application of TQM to Scrum, the authors demonstrate how these analytical methods can be used on the data produced within a Scrum project. Catalog no. K13986, ISBN: 978-1-4398-8505-5 August 2012, 6-1/8 x 9-1/4, 295 pp. Suggested Price: $69.95 / £44.99 Also available as an eBook
Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
59
Toyota by Toyota
General References/Manufacturing & Processing 60
Reflections from the Inside Leaders on the Techniques That Revolutionized the Industry Samuel Obara Darril Wilburn
Value Stream Management Eight Steps to Planning, Mapping, and Sustaining Lean Improvements
San Antonio, Texas, USA
Don Tapping, Tom Luyster, and Tom Shuker
Written by former Toyota associates, this book focuses on the purpose of Lean techniques, methodologies, and principles rather than the best way of applying tools. The contributors share their Toyota experiences and provide diverse points of view regarding the application of the principles discussed. The author shares personal insights, describing Lean techniques, their benefits, and pitfalls, and supplies helpful tips on how to implement that technique.
In this volume, the authors stress the importance of reaching beyond single-point kaizens to ensure a sustainable Lean implementation process. The central feature of this work is the value stream management storyboard, a tool representing an eight-step process for Lean implementation. The storyboard brings together people, tools, metrics, and reporting into one visual document. The book is packaged with a CD containing a Lean assessment tool and a storyboard template, as well as charts, forms, and worksheets.
Catalog no. K13796, ISBN: 978-1-4398-8075-3 April 2012, 6-1/8 x 9-1/4, 240 pp. Suggested Price: $39.95 / £25.99 Also available as an eBook
Catalog no. PP7245, ISBN: 978-1-56327-245-5 May 2002, 8-1/2 x 11, 176 pp., Soft Cover Suggested Price: $57.95 / £29.99
Achieving Lean Changeover TPM in Process Industries Tokutaro Suzuki
Putting SMED to Work John R. Henry Changeover.com, Fajardo, Puerto Rico, USA
TPM in Process Industries brings together top consultants from the Japan Institute of Plant Maintenance to modify the original TPM Development Program. In this volume, they demonstrate how to analyze process environments and equipment issues including process loss structure and calculation, autonomous maintenance, equipment and process improvement, and quality maintenance. For all organizations managing large equipment, facing low operator/machine ratios, or implementing extensive improvement, this text is an invaluable resource.
Taking a holistic approach, this book examines changeover/SMED (single minute exchange of die), the conversion of a manufacturing process/machine from running the current product to running the next product. It addresses both the machinery issues and the operational issues, such as costs, waiting times, material movement, documentation, training, and product/component design. Focusing on the operational aspects, it offers readers opportunities for reducing changeover time and cost. The book contains proven methods and practical examples from a variety of industries.
Catalog no. PP7036, ISBN: 978-1-56327-036-9 May 1994, 8-1/2 x 11, 416 pp. Suggested Price: $109.95 / £69.99
Catalog no. K14403, ISBN: 978-1-4665-0174-4 November 2012, 7 x 10, 208 pp., Soft Cover Suggested Price: $39.95 / £25.99 Also available as an eBook
Understanding A3 Thinking A Critical Component of Toyota’s PDCA Management System
Carbon Footprint Analysis
Durward K. Sobek II
Concepts, Methods, Implementation, and Case Studies
University of Montana, Bozemont, USA
Matthew John Franchetti and Defne Apul
Art Smalley
University of Toledo, Ohio, USA
Art of Lean, Huntington Beach, California, USA
Industrial Innovation Series
A key tool in Toyota’s successful move toward organizational efficiency, the power of the A3 report stems not from the report itself, but rather from the development of the dynamic culture required for the implementation of an A3 system. Winner of a Shingo Research and Professional Publication Prize, this manual highlights the deep learning and professional development that occurs in the A3 process. The authors show that the report is especially effective when implemented in conjunction with a PDCA-based management philosophy. It includes practical advice on how to write and review A3 reports.
This book provides a technical and practical guide to measure and minimize greenhouse gas emissions for any organization, from manufacturing to service facilities. It serves as an up-to-date source of technical information related to current and potential greenhouse gas emission minimization practices. Providing a detailed framework, it outlines an assessment procedure that has been refined over the past five years on more than 20 assessments. The text offers a stepby-step guide to conduct analyses and includes case studies demonstrating the application.
Catalog no. PP7360, ISBN: 978-1-56327-360-5 March 2008, 6 x 9, 184 pp. Suggested Price: $46.95 / £26.99
Catalog no. K12696, ISBN: 978-1-4398-5783-0 June 2012, 6-1/8 x 9-1/4, 270 pp. Suggested Price: $99.95 / £63.99 Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Composite Materials and Processing
Distillation Control, Optimization, and Tuning Fundamentals and Strategies
IIT Madras, Chennai, India
Larco Technologies LLC, Midland, Michigan, USA
An exploration of the processing of composite materials, this book covers fiber reinforcements, production of various fibers and properties, processing of polymer matrix, metal matrix, and ceramic matrix composites. It then discusses topics illustrating advanced composites, viz, carbon-carbon composites and nanocomposites, processing of polymer-clay nanocomposites, carbon nanotube reinforced composites and nanoparticle reinforced composites. The book includes a chapter on practical instructions (cookbook type) for students to process composites.
With a focus on the fundamentals and strategies of distillation columns, this book covers the process variables for continuous distillation columns, as well as four basic control strategies and the typical cases in which they are used. The author defines the inlet and outlet streams and process variables for a distillation column and then explains the overall concept of the separation and purification that is performed. Performance and product quality are described in terms of specification requirements, and tools and techniques for the optimization of quality performance are provided. Figures and graphs are included within the reference to illustrate concepts.
Catalog no. K13714, ISBN: 978-1-4398-7935-1 June 2013, 6-1/8 x 9-1/4, 640 pp. Suggested Price: $139.95 / £89.00 Also available as an eBook
Catalog no. K12689, ISBN: 978-1-4398-5748-9 April 2011, 6-1/8 x 9-1/4, 144 pp. Suggested Price: $157.95 / £101.00 Also available as an eBook
Composites Manufacturing
Electrolytic In-Process Dressing (ELID) Technologies
Materials, Product, and Process Engineering
Fundamentals and Applications
Sanjay Mazumdar
Hitoshi Ohmori, Ioan D. Marinescu, and Kazutoshi Katahira
Lucintel, Dallas, Texas, USA
Covering all of the aspects of high-quality, low-cost composite parts manufacturing, this book helps readers understand where a process fits within their overall scheme and which process is best suited for a particular component. The author discusses materials selection guidelines, product manufacturability, product development process, cost estimation techniques, and more. The book presents guidelines for making all types of products using composite materials, including in the aerospace, automotive, marine, and sporting goods industries. Catalog no. 0585, ISBN: 978-0-8493-0585-6 December 2001, 6-1/8 x 9-1/4, 416 pp. Suggested Price: $199.95 / £127.00 Also available as an eBook
Edited by
A complete review of Electorlytic-In-Process Dressing (ELID) fundamentals and applications, this book explains what ELID is and covers its development process since the early 90s from Japan. The author covers the basic fundamentals of ELID, the fundamentals of ELID grinding types, ELID grinding methods, ELID lap-grinding, ELID honing, ELID free form grinding, ultra/nanoprecision ELID, and Micro-ELID grinding. He examines how this process improves the surface characteristics of the processed piece, and why it is more efficient and productive than polishing and lapping. Catalog no. K10038, ISBN: 978-1-4398-0036-2 June 2011, 6-1/8 x 9-1/4, 263 pp. Suggested Price: $157.95 / £101.00 Also available as an eBook
Design for Six Sigma in Product and Service Development Applications and Case Studies Edited by
Textbook
Fundamentals of Machining Processes
Missouri University of Science and Technology, Rolla, USA
Conventional and Nonconventional Processes
Sandra L. Furterer
Hassan Abdel-Gawad El-Hofy
Elizabeth A. Cudney
Southern Polytechnic State University, Marietta, Georgia, USA
University of Alexandria, Egypt
Design for Six Sigma (DFSS) is a data-driven quality strategy for designing products and services. The goal of DFSS is to avoid process problems using systems engineering techniques. DFSS consists of five interconnected phases: Define, Measure, Analyze, Design, Verify. This book provides a detailed description of how to apply DFSS in product and service development. It provides instructional strategies, an overview of benefits and uses, and a roadmap that links several methodologies including organizational leadership, product development, system integration, critical parameter management, voice of the customer, quality function deployment, and concept generation.
Fundamentals of Machining Processes covers major conventional and nonconventional machining methods into a single reference, from cutting and abrasive processes to erosion, hybrid, and micromachining processes. It begins with an introduction to the various machining processes, followed by the mechanics and economics of cutting, abrasive, erosion, and micromachining processes. The author discusses the advantages, limitations, and applications for each process along with the factors influencing its economics. Extensive worked examples, illustrations, and exercises reinforce a practical understanding of the concepts presented throughout the book. A solutions manual is available upon qualifying course adoption.
Catalog no. K12783, ISBN: 978-1-4398-6060-1 June 2012, 6-1/8 x 9-1/4, 444 pp. Suggested Price: $79.95 / £49.99 Also available as an eBook
Manufacturing & Processing
Lanny Robbins
M. Balasubramanian
Catalog no. 7288, ISBN: 978-0-8493-7288-9 August 2006, 6-1/8 x 9-1/4, 496 pp. Suggested Price: $119.95 / £77.99
For more information and a complete list of titles, visit us at www.crcpress.com
61
Handbook for Critical Cleaning Second Edition, Two-Volume Set
Fundamentals of Manufacturing For Engineers T. F. Waters
Manufacturing & Processing
This textbook, a one-stop teaching text, takes students through the fundamental principles and practices of manufacturing processes in a lively and informative fashion. Topics include casting, joining, cutting, metal deformation processes, surface treatments and finishes, plastics and rubber processing, powder metallurgy, CNC, productivity, automation, and quality assurance. It includes over 300 illustrations as well as numerous case studies and exercises that relate directly to modern industrial practices. Catalog no. TF2571, ISBN: 978-1-85728-338-9 February 1996, Soft Cover Suggested Price: $71.95 / £45.99
Barbara Kanegsberg BFK Solutions, Pacific Palisades, California, USA
Edward Kanegsberg Updated, expanded, reorganized, and rewritten, this two-volume handbook covers cleaning processes, applications, management, safety, and environmental concerns. The editors rigorously examine technical issues, cleaning agent options and systems, chemical and equipment integration, and contamination control, as well as cleanliness standards, analytical testing, process selection, implementation and maintenance, specific application areas, and regulatory issues. A collection of international contributors gives the text a global viewpoint. Color illustrations, video clips, and animation are available online to help readers better understand presented material. Catalog no. K11395, ISBN: 978-1-4398-2826-7 April 2011, 7 x 10, 1136 pp. Suggested Price: $189.95 / £121.00 Also available as an eBook
Green Electronics Manufacturing Creating Environmental Sensible Products John X. Wang Lean Six Sigma Institute of Technology, Marion, Iowa, USA
62
Edited by
Written for scientists and engineers involved in creating environmentally sensible products and technologies, Green Electronic Manufacturing offers an approach to designing electronics with special consideration for the environmental impacts of the product during its entire lifecycle, from raw material mining to end-of-life disposal or recycling. Examining the vast implications of eco-design on business and technology, this book goes beyond “green-practice” in the manufacturing process to discuss responsible electronics development as a management philosophy, design paradigm, and corporate culture toward an ultimately holistic environmental custodianship and commitment to society. Catalog no. K11301, ISBN: 978-1-4398-2664-5 July 2012, 6-1/8 x 9-1/4, 360 pp. Suggested Price: $99.95 / £63.99
Also sold separately
Handbook for Critical Cleaning Applications, Processes, and Controls, Second Edition Catalog no. K11397, ISBN: 978-1-4398-2829-8 April 2011, 7 x 10, 574 pp. Suggested Price: $104.95 / £66.99
Handbook for Critical Cleaning Cleaning Agents and Systems, Second Edition Catalog no. K11396, ISBN: 978-1-4398-2827-4 April 2011, 7 x 10, 560 pp. Suggested Price: $104.95 / £66.99
Also available as an eBook
Handbook of Industrial Drying
Handbook of Lubrication and Tribology, Volume II
Third Edition
Theory and Design, Second Edition
Edited by
Edited by
Arun S. Mujumdar
Robert W. Bruce
National University of Singapore
General Electric, Cincinnati, Ohio, USA
As interest in industrial drying operations continually grows, so does the need for up-to-date information. This handbook provides a comprehensive collection of expert knowledge from international academic and industry leaders. The new edition features many new chapters and enhanced material throughout the text. Encompassing fundamental aspects of various dryer types and methods, this book focuses on drying in a range of industrial sectors, from all foods to textiles, biofuels, ceramics, polymers, and nanoparticles. It addresses emerging technologies in detail and covers relevant topics including risk analysis and safety, cost estimation, and process calculations.
Sponsored by the Society of Tribologists and Lubrication Engineers, the second edition of this best-selling handbook demonstrates how the principles of tribology can address cost savings, energy conservation, and environmental protection. It provides a thorough treatment of established knowledge and practices, along with detailed references for further study. This edition incorporates up-to-date, peer-reviewed information for tackling tribological problems and improving lubricants and tribological systems. It shows how the proper use of generally accepted tribological practices can save money, conserve energy, and protect the environment.
Catalog no. DK4102, ISBN: 978-1-57444-668-5 November 2006, 8-1/2 x 11, 1312 pp. Suggested Price: $319.95 / £204.00
Catalog no. 6908X, ISBN: 978-1-4200-6908-2 July 2012, 7 x 10, 1169 pp. Suggested Price: $249.95 / £159.00
Also available as an eBook
Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Hot Deformation and Processing of Aluminum Alloys
Lean for the Process Industries
Hugh J. McQueen, Stefano Spigarelli, Michael E. Kassner, and Enrico Evangelista
Peter L. King
Series: Manufacturing Engineering and Materials Processing
Lean Dynamics LLC, Newark, Delaware, USA
This reference provides descriptions on techniques relating to the hot deformation of aluminum alloys. It provides detailed explanations on how this process relates to creep, superplasticity, cold working, and annealing processes. Chapter topics include information on hot work testing techniques, quality and defects in industrial processing, metal forming and deformation modes, and dispersoid and solute alloys. In addition, Hot Deformation and Processing of Aluminum Alloys applies individual concepts to processes such as extrusion, rolling, forging, and thermomechanical processing.
Compared to its widespread implementation in nearly all areas of production, Lean improvement lags behind in the process industries. Drawing on 40 years of experience at one of the world’s largest chemical and materials manufacturers, Peter King provides the first Lean resource written explicitly for the process industries. Focusing on where the needs of the process industry differ from those of parts assembly manufacturing, he discusses the eight wastes described in Lean literature, looking at how they manifest themselves in process operations. He explains how to adapt Value Stream Mapping for process operations and how to identify and eliminate the root causes of bottlenecks.
Catalog no. DK4130, ISBN: 978-1-57444-678-4 September 2011, 6-1/8 x 9-1/4, 615 pp. Suggested Price: $209.95 / £134.00 Also available as an eBook
Industrial Brazing Practice Second Edition
Catalog no. PP7851, ISBN: 978-1-4200-7851-0 May 2009, 6 x 9, 358 pp. Suggested Price: $57.95 / £29.99
The Lean Management Systems Handbook
Manufacturing & Processing
Dealing with Complexity
H. James Harrington, Rich Charron, and Frank Voehl
Philip Roberts Delphi Brazing Consultants, Cheshire, UK
Written by an expert with over 40 years of experience, this book covers the six rules of brazing and how they impact the procedures that are an essential part of brazing technology. This new edition reflects new information on new ISO specifications for brazing filler materials, alloy and flux codes, new production developments in available fuel-gases for brazing such as SafeFlame, major new sections relating to carbon potential of furnace atmosphere and major additional quality-control parameters for use in vacuum brazing, new technologies in brazing of aluminum, and new case studies. Catalog no. K16355, ISBN: 978-1-4665-6774-0 March 2013, 6-1/8 x 9-1/4, 440 pp. Suggested Price: $219.95 / £140.00 Also available as an eBook
This book presents a first-of-its-kind approach that describes critical components for sustainable Lean management. The handbook shows how managers at all levels of the organization can integrate Lean into their daily management activities. It also defines the Lean philosophy, beliefs, and behaviors required to develop a thriving Lean company culture. Packed with detailed examples and step-by-step instructions, it’s the ideal handy reference guide to help managers and leaders make the transition from the classroom to the field. It will feature brief summaries and examples of the most important tools in Lean management systems development. Catalog no. K16035, ISBN: 978-1-4665-6435-0 April 2013, 6-1/8 x 9-1/4, 300 pp. Suggested Price: $49.95 / £31.99 Also available as an eBook
Textbook
Introduction to Process Control Second Edition Jose A. Romagnoli
Managing Organizational Knowledge
Ahmet Palazoglu
3rd Generation Knowledge Management and Beyond
University of California, Davis, USA
Charles A. Tryon, Jr.
Louisiana State University, Baton Rouge, USA
Series: Chemical Industries
Tryon and Associates, Broken Arrow, Oklahoma, USA
This classroom-tested text provides a bridge between the traditional view of process control and the current, expanded role by blending conventional topics with a broader perspective of more integrated process operation, control, and information systems. Addressing issues in today’s teaching of process control, this second edition updates and expands the content of its predecessor with 50 percent more exercises and many application examples of control problems. MATLAB® toolboxes can be accessed from the authors’ websites. A solutions manual is available for qualifying instructors. A solutions manual and figure slides are available upon qualifying course adoption.
Written for professionals and students, this reference provides a clear, repeatable strategy for capturing organizational knowledge. It does so by first exploring the fundamental concepts that have emerged from the new discipline of knowledge management over the past decade. It then proposes a number of innovative breakthroughs in thought, processes, and templates. The book includes a practical definition of knowledge management based on six core processes and four fundamental organizational beliefs and introduces Knowledge Inventory Projects, Processes, Artifacts, and Repositories (KIPPAR), among other topics.
Catalog no. K12554, ISBN: 978-1-4398-5486-0 February 2012, 6-1/8 x 9-1/4, 643 pp. Suggested Price: $149.95 / £95.00
Catalog no. K13890, ISBN: 978-1-4398-8235-1 March 2012, 6-1/8 x 9-1/4, 147 pp., Soft Cover Suggested Price: $49.95 / £31.99 Also available as an eBook
Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
63
Methods in Product Design
Manufacturing & Processing 64
New Strategies in Reengineering
Relentless Improvement
Edited by
True Stories of Lean Transformations
Ali K. Kamrani, Maryam Azimi, and Abdulrahman M. Al-Ahmari
Bill Trudell
Customer-focused product design strives to meet changing customer requirements with new product features. This book discusses ways to assess changing demands and sources, and delves into what is needed to successfully manufacture goods in a demanding market. It reviews proven methods for assessing customer need. Then, after showing how changing needs impact the reengineering of products, it explains how needed change can be efficiently achieved. It details how IT advances and technology support customer-focused product development, discusses cutting-edge mass customization principles that maximize cost-effective production, and illustrates how to implement a webbased product design environment.
Tracing the author’s professional continuous-improvement journey, this book details successful Lean Six Sigma transformations to illustrate operational tactics. Starting out with very basic projects such as applying 5S, shortening product cycle times, and creating standard work, it then progresses to factory Lean Six Sigma transformations. The complexity and detail of the projects grow chapter by chapter. The text also contains accounts of “front end” or administrative processes such as product development or materials handling.
Catalog no. K10411, ISBN: 978-1-4398-0832-0 April 2013, 6-1/8 x 9-1/4, 352 pp. Suggested Price: $89.95 / £57.99
Also available as an eBook
Relentlessexcellence.com, Bradenton, Florida, USA
Catalog no. K15311, ISBN: 978-1-4665-5430-6 December 2012, 6-1/8 x 9-1/4, 232 pp. Suggested Price: $39.95 / £25.99
Also available as an eBook
Micromanufacturing Processes
Roll Forming Handbook Edited by
Edited by
George T. Halmos
V.K. Jain
Delta Engineering Inc., Toronto, Ontario, Canada
Indian Institute of Technology, Kanur
Series: Manufacturing Engineering and Materials Processing
In addition to covering all processes in a single source, Micromanufacturing Processes also deals with various aspects of micromanufacturing. This book presents the principles, basic micro tools, and developments in micromanufacturing processes and systems. It also includes measurement techniques as well as research trends. Ideal as a reference for researchers or for undergraduate students, the text addresses several different types of micromanufacturing processes, such as micromachining, microforming, microcasting, microjoining, nanofinishing, and micrometrology. Figures and technical data illustrate the processes and concepts that are discussed by the author.
Over 35 percent of all light gauge steel produced in North America is processed through roll forming lines, and nearly all ductile sheet metals with a thickness between .004” and .75” can also be roll formed. The Roll Forming Handbook is the first comprehensive guide to all aspects of the roll forming process, from conception to practical know-how. Under the guidance of George Halmos, expert contributors share insights based on many years of experience and provide information on roll forming mills, uncoilers, presses, die accelerators, and other equipment. Supplementing this information are discussions on roll design, setup, troubleshooting, materials to be formed, and lubrication.
Catalog no. K12436, ISBN: 978-1-4398-5290-3 October 2012, 7 x 10, 429 pp. Suggested Price: $129.95 / £82.00
Catalog no. DK1201, ISBN: 978-0-8247-9563-4 November 2005, 7 x 10, 584 pp. Suggested Price: $229.95 / £146.00
Also available as an eBook
Also available as an eBook
Textbook
Product Design for Manufacture and Assembly Third Edition
Sustainable Manufacturing
Geoffrey Boothroyd, Peter Dewhurst, and Winston A. Knight
Arun N. Nambiar and Adnar H. Sabuwala California State University, Fresno, USA
Series: Manufacturing Engineering and Materials Processing
Series: Nano and Energy
Now in its third edition, this volume features new problem sets and student assignments, making this respected reference work even more suitable for use in product design and design for manufacture courses. It includes case studies of the application of design for manufacture and assembly (DFMA) techniques, important industry changes, and emphasis on current trends such as design for power injection molding and surface mount devices. Each chapter also includes updated cost information on materials, labor, and machine operations. A solutions manual and figure slides are available upon qualifying course adoption.
A resource for students and practitioners, this book covers a wide range of topics, including product design, supply chain management, performance indicators, implementation framework, information system, requirements, and mathematical models. The text features case studies, end-of-chapter review questions, an instructor’s manual, as well as online supplemental materials such as PowerPoint slides and sample exam questions with solutions. It provides practitioners in the industry with valuable insights into the sustainable manufacturing principles that enable them to effectively use these practices to their maximum benefits.
Catalog no. 89277, ISBN: 978-1-4200-8927-1 December 2010, 7 x 10, 709 pp. Suggested Price: $145.95 / £93.00
Catalog no. K12010, ISBN: 978-1-4398-4519-6 June 2013, 6-1/8 x 9-1/4, 300 pp. Suggested Price: $99.95 / £63.99
Also available as an eBook
Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Economic Analysis, Estimation, and Management
The Right Light
John V. Farr
Matching Technologies to Needs and Applications
United States Military Academy at West Point, New York, USA
Spiros Kitsinelis
Engineering Management Series
Athens, Greece
An analysis of today’s business environment and the integration of software, people, and interfaces, this book explores the roles of engineers, information technologists, and product development professionals. It provides methods, processes, and tools (MPTs) for life cycle costing while focusing on technologycentric examples. The author includes unpublished material on the costing of commercial off-the-shelf systems and presents the MPTs from a product development perspective. The text also covers applications that use Excel spreadsheets for better comprehension.
With the help of guides and tables, this book assists readers in making the right lighting technology choices for specific applications, introduces readers to the topic of dynamic lighting that can accommodate a range of needs and tasks under one system, and helps a variety of professionals (from local authorities to doctors) to design the appropriate living and working environments for a wide spectrum of people with special requirements. In addition, the text can be useful to anyone interested in everyday use of light sources or looking for lighting solutions.
Catalog no. K11422, ISBN: 978-1-4398-2891-5 June 2011, 6-1/8 x 9-1/4, 316 pp. Suggested Price: $104.95 / £66.99
Catalog no. K14350, ISBN: 978-1-4398-9931-1 May 2012, 6-1/8 x 9-1/4, 165 pp. Suggested Price: $129.95 / £82.00
Also available as an eBook
Also available as an eBook
The 12 Principles of Manufacturing Excellence
Toyota Kaizen Methods
A Leader’s Guide to Achieving and Sustaining Excellence
Isao Kato
Larry E. Fast
Six Steps to Improvement
Manufacturing & Processing
Systems Life Cycle Costing
TMI, Aichi, Japan
Art Smalley
Pathways to Manufacturing Excellence LLC
Art of Lean, Huntington Beach, California, USA
Explaining how to implement and sustain a top-down strategy for manufacturing excellence, this book provides a proven approach for delivering world-class performance while cultivating the right culture through leadership and mentoring. It describes how to achieve vertical and horizontal alignment across your organization and details the pathway to excellence via the 12 Principles of Manufacturing Excellence. It provides a method for tracking progress and includes a CD with color versions of the images in the text as well as a sample manufacturing excellence audit, a sample communications plan, and a sample training plan.
This workbook is the first of its kind to document and outline the actual kaizen practices taught within the Toyota Motor Corporation to develop leadership skills and personal responsibility close to the manufacturing floor. By explaining in full context the six basic kaizen principles that govern Toyota, the authors enable readers to improve their own skills and those of their employees making full use of the kaizen approach. The text examines simple analytic methods for work elements, time, motion, production lead-time, machine losses, and standardized work.
Catalog no. K13535, ISBN: 978-1-4398-7604-6 October 2011, 6-1/8 x 9-1/4, 266 pp. Suggested Price: $41.95 / £26.99
Catalog no. K11748, ISBN: 978-1-4398-3853-2 October 2010, 8-1/2 x 11, 156 pp., Soft Cover Suggested Price: $54.95 / £34.99
Also available as an eBook
The Product Wheel Handbook Creating Balanced Flow in Multi-Product Process Operations Peter L. King Lean Dynamics LLC, Newark, Delaware, USA
Value Stream Maps from the Customer Perspective
Jennifer S. King
Don Johnston
The product wheel (PW) design process has practical methods for finding the optimum sequence, therefore minimizing changeover costs and freeing up useful capacity. This book describes this proven technique for dealing with all of the issues related to multiple product situations. It walks the reader through a logical, detailed, step-by-step, process for designing and implementing the PW technique. Breaking down a fairly complex design process down into discrete, practical, manageable steps, it includes a case study from actual practice that illustrates the design process and the benefits.
This book supplies practical guidance on how to develop customer viewpoint maps. It provides examples of customer viewpoint maps, offers guidelines for working with customers to develop the map, and demonstrates how the results interface with the traditional value stream map for the process. Helping readers leverage the investment their companies have already made in value stream maps, the text presents a fresh perspective on improving process efficiencies. The author illustrates the connections between the various processes that, until now, have been managed separately.
Catalog no. K15304, ISBN: 978-1-4665-5418-4 March 2013, 8-1/2 x 11, 184 pp., Soft Cover Suggested Price: $49.95 / £31.99
Catalog no. K13786, ISBN: 978-1-4398-8055-5 April 2013, 8-1/2 x 11, 125 pp., Soft Cover Suggested Price: $39.95 / £25.99 Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
65
Biopharmaceutical Supply Chains Distribution, Regulatory, Systems and Structural Changes Ahead Robert Handfield North Carolina State University, Raleigh, USA
Supply Chain Management
The global pharmaceutical industry has been subjected to many challenges in the last decade, including more blockbuster drugs reaching the end of their patent life, increased regulation, pricing pressure, channel pressure, counterfeiting, and challenges in clinical trials management. This book covers the major themes and changes in the biopharmaceutical supply chain. It provides an overview of the key challenges and discusses how leading biopharma companies are dealing with these challenges. Bringing together leading researchers and industry executives, it is a must-read for those who want to learn more about achieving success in this industry. Catalog no. K14356, ISBN: 978-1-4398-9970-0 June 2012, 6-1/8 x 9-1/4, 272 pp. Suggested Price: $79.95 / £48.99
Two-Volume Set Edited by
James B. Ayers CGR Management Consultants, Playa del Rey, California, USA
With contributions from experts in the field, this comprehensive encyclopedia contains approximately 300 accessible entries on a range of cutting-edge topics that span the entire area of supply chain management. The book offers a broad, clear overview of both fundamental topics and recent advances. It covers drivers of supply chain change, project management approaches for supply chain change, globalization and supply chains, the design of supply chains, and the Lean and Six Sigma movements. Catalog no. K12842, ISBN: 978-1-4398-6148-6 December 2011 Suggested Price: $1045.00 / £665.00
Also available as an eBook
Building Network Capabilities in Turbulent Competitive Environments Practices of Global Firms from Korea and Japan Young Won Park University of Tokyo, Japan
Paul Hong University of Toledo, Ohio, USA Series: Resource Management
66
Encyclopedia of Supply Chain Management
Providing an insider’s perspective on strategic and operational practices for company growth, this book examines how Asian global firms and small and medium venture firms have accomplished rapid catch-up with leading firms in North America and Europe and established their global competitive advantage. The authors include extensive case studies and reveal the organizational processes of strategy formulation and implementation. Written for those with a basic understanding of business, this book avoids extensive mathematical algorithms and complex theoretical descriptions Catalog no. K12308, ISBN: 978-1-4398-5068-8 December 2011, 6-1/8 x 9-1/4, 358 pp. Suggested Price: $83.95 / £52.99
Engineering for Sustainability Dennis F.X. Mathaisel, Joel M. Manary, and Ned H. Criscimagna Series: Sustaining the Military Enterprise
This book outlines a series of principles to help engineers design products and services to meet customer and societal needs with minimal impact on resources and the ecosystem. The third volume in a series on sustainable engineering, this book provides up-to-date information on planning and implementing sustainable activities. Using examples and case studies from the government, military, academia, and commercial enterprises, the authors provide a set of tools for long-term sustainability. The book explains how an entire enterprise can be engineered to sustain itself and not just certain products. Catalog no. K12471, ISBN: 978-1-4398-5351-1 September 2012, 7 x 10, 518 pp. Suggested Price: $89.95 / £57.99 Also available as an eBook
ERP
Cargo Crime Security and Theft Prevention John J. Coughlin
Tools, Techniques, and Applications for Integrating the Supply Chain, Second Edition Carol A Ptak Consultant, Long Branch, Washington, USA
Eli Schragenheim
Rockwall, Texas, USA
Elyakin Management Systems, Ra’anana, Israel
Cargo crime—including theft, fraud, and the passage of contraband through commercial shipping lanes—poses an enormous threat to security and the economy. This volume reviews emerging trends, identifies criminal tactics, discusses law enforcement response to cargo theft, and presents best practices to help businesses avoid victimization by cargo thieves. The book identifies the various modes of freight transportation and the differences in cargo crime activity in each mode. It examines the effective use of public and private informationsharing partnerships to thwart criminal activities and presents known profiles consistent in over 90 percent of contraband shipments.
This second edition of a bestseller, explains enterprise resource planning (ERP) from the perspective of the business manager. It furnishes a detailed roadmap with real-life examples for successful selection, implementation, and utilization of ERP. It covers updated concepts like supplier and customer relationship management and technology support. The book also provides readers with access to an online learning tool that simulates a real-time ERP information system and allows users to practice managing a small company to illustrate potential issues and their solutions.
Catalog no. K14902, ISBN: 978-1-4665-1245-0 October 2012, 6-1/8 x 9-1/4, 266 pp. Suggested Price: $69.95 / £44.99
Catalog no. SL3585, ISBN: 978-1-57444-358-5 October 2003, 6-1/8 x 9-1/4, 464 pp. Suggested Price: $99.95 / £62.99
Also available as an eBook
Also available as an eBook
Series: Resource Management
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Essentials of Logistics and Management
Textbook
Third Edition
Operations and Supply Chain Management Within and Across Companies, Fourth Edition
Corynne Jaffeux Bordeaux University School of Management; and Advisor to the Direction, AFT-IFTIM, Paris
Philippe Wieser Swiss Federal Institute of Technology, Lausanne, Switzerland (EPFL)
Paul Schönsleben Swiss Federal Institute of Technology, Zurich Series: Resource Management
The third edition of this successful textbook provides a broad spectrum of the knowledge required for the logistician’s profession and for his or her contribution to the growth of a company. The book is built on a conceptual framework in which all the stakes and themes of logistics are analyzed according to a systematic approach. Indeed, many elements are critical to the successful logistical strategy: customer relation management, interactive information support, production optimization and process development, vision, strategy and operations management, and human resources and resource allocation.
A comprehensive logistics management text, this book covers theoretical and practical aspects of all major operational topics and includes an expanded chapter on supply chain design. It covers assessing the economic value of supply chain initiatives, global trading, total cost of ownership in a global supply chain, sustainable supply chains, and supply chain risk management. Summaries, keywords, cases, and exercises are included within chapters. Additional interactive Macromedia Flash elements are made available for download from the book’s companion website. An instructor’s manual and figure slides are available upon qualifying course adoption.
Catalog no. N10721, ISBN: 978-1-4665-7308-6 December 2012, 6-1/8 x 9-1/4, 550 pp. Suggested Price: $119.95 / £76.99
Catalog no. K13626, ISBN: 978-1-4398-7823-1 August 2011, 6-1/8 x 9-1/4, 1064 pp. Suggested Price: $104.95 / £66.99
Also available as an eBook
Also available as an eBook
Internet Retail Operations Food Safety Regulatory Compliance
Integrating Theory and Practice for Managers
Catalyst for a Lean and Sustainable Food Supply Chain
University of Virginia, Charlottesville, USA
Preston W. Blevins Series: Resource Management
Timothy M. Laseter, Elliot Rabinovich John G. and Barbara A. Bebbling Associate Professor, Arizona State University, Tempe, USA Series: Supply Chain Integration Modeling, Optimization and Application
The global sourcing of ingredients has created complex supply chains, significant management challenges, and additional regulatory compliance requirements. This has placed tremendous pressure on food manufacturers, many of whom lack the knowledge, concepts, techniques, and procedures to comply with these increased requirements. Providing a roadmap for leveraging existing investments in food safety regulatory compliance into superior inventory management, this book explains how to implement Lean operating principals to determine what needs to be improved, in what sequence improvements must be addressed, how one improvement feeds another, and the prerequisites for each improvement.
This book details how information technology evolved to play such a role in retail supply chain networks, how this has impacted supply chain networks, and how this has changed service operations. The first part of the text addresses information technology in relation to service and retail industries. The second part covers how the new supply chain dynamics impacts traditional service and retail delivery, the costs involved, the impacts on customer service, and customer expectations. The third part presents case studies of how different retailers meet challenges.
Catalog no. K12244, ISBN: 978-1-4398-4956-9 November 2012, 6-1/8 x 9-1/4, 336 pp. Suggested Price: $89.95 / £57.99
Catalog no. K10072, ISBN: 978-1-4398-0091-1 July 2011, 6 x 9, 268 pp. Suggested Price: $72.95 / £46.99 Also available as an eBook
Hazardous Material (HAZMAT) Life Cycle Management Corporate, Community and Organizational Planning and Preparedness
Introduction to Supply Chain Management Technologies Second Edition David Frederick Ross
Robert Jaffin Boston University School of Medicine, Healthcare Emergency Management Program, Massachusetts, USA
APICS National, Chicago, Illinois, USA
The existing literature on hazardous materials addresses the risks attached to specific materials and emphasizes compliance and personal protective equipment—but not the Iife cycle management of the materials. A logistics approach is needed to understand the underlying supply chain management principles and apply solutions to reduce overall use of hazardous materials. This volume defines and classifies hazardous materials and covers the U.S. regulatory framework and standards governing the transport and use of such materials. It then examines institutional and organizational program elements and provides guidelines for developing these programs to reduce liability and risk while lowering point-source pollution and total hazardous waste production.
The second edition of this popular resource reflects new technology in supply chain management (SCM). Providing a comprehensive review of business computing, it features new chapters on the fundamentals of computing and their enabling power as well as the basics of contemporary ERP/supply chain business solutions. This book remains a critical resource on the enabling power of today’s technologies and their impact on SCM. Focusing on the impact of the Internet on strategic elements of SCM, the author highlights integrative software tools that allow for new levels of collaboration, flexibility, and performance.
Catalog no. K13422, ISBN: 978-1-4398-7387-8 December 2012, 7 x 10, 240 pp. Suggested Price: $99.95 / £63.99
Supply Chain Management
Edited by
Integral Logistics Management
Series: Resource Management
Catalog no. K11705, ISBN: 978-1-4398-3752-8 October 2010, 6-1/8 x 9-1/4, 424 pp. Suggested Price: $87.95 / £56.99 Also available as an eBook
Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
67
Managing Supply Chains on the Silk Road Kanban for the Shopfloor
Edited by
Supply Chain Management
Productivity Press Development Team
Ça˘ grı Haksöz, Sridhar Seshadri, and Ananth V. Iyer
A true kanban system produces exactly what is ordered, when it is ordered, and in the quantities ordered. Kanban for the Shopfloor provides a working manual for those seeking to implement this method of production control in any operation. It defines the various terms and methods employed in kanbans, and illustrates how when adhered to, kanban is an element of continuous improvement that ultimately leads to the ideal of one-piece flow.
This book present emerging supply chain practices from the Silk Road regions that include China, Hong Kong, India, Pakistan, Iran, Central Asia, Lebanon, Turkey, Israel, and Hungary. It takes a results-oriented, comparative approach to supply chain management covering structural, strategic, and operational topics. Providing insights for assessing performance and hedging risk, this is a handbook that no competitive supply chain executive can afford to ignore.
Catalog no. PP7269, ISBN: 978-1-56327-269-1 February 2002, 7 x 10, 120 pp., Soft Cover Suggested Price: $33.95 / £16.99
Catalog no. K13018, ISBN: 978-1-4398-6720-4 December 2011, 6 x 9, 323 pp. Suggested Price: $72.95 / £46.99 Also available as an eBook
Kanban for the Supply Chain Fundamental Practices for Manufacturing Management, Second Edtion Stephen Cimorelli
68
Strategy, Performance, and Risk
Patient-Focused Network Integration in BioPharma Strategic Imperatives for the Years Ahead Robert Handfield
Cummins Filtration, Nashville, Tennessee, USA
North Carolina State University, Raleigh, USA
Providing actionable steps for each stage in the manufacturing and supply chain management process, this book presents a detailed roadmap for implementing kanban. This updated second edition focuses on creating an environment for success. Addressing both internal and external elements, it considers statistical data cleansing techniques to remove irrelevant data, correlation analysis using Excel-based techniques to guide decisions, the analysis of supplier performance against lead time and lot size expectations, and risk mitigation strategies for poor performing suppliers.
The biopharmaceutical industry as we know it today is going through a massive change that is sending shudders to the huge populations who are facing healthcare uncertainty. This book argues that patient-focused network integration is the only way for organizational evolution to occur. It discusses how to align enterprises with the patient at the center. It details the historical context of the biopharmaceutical value chain, understand the current set of challenges facing the industry, and get a thorough presentation of the author’s unique and sustainable agenda for change.
Catalog no. K14232, ISBN: 978-1-4398-9549-8 October 2012, 8-1/2 x 11, 137 pp., Soft Cover Suggested Price: $59.95 / £38.99
Catalog no. K15373, ISBN: 978-1-4665-5546-4 March 2013, 6-1/8 x 9-1/4, 264 pp. Suggested Price: $69.95 / £44.99 Also available as an eBook
Lean Supply Chain Management Essentials A Framework for Materials Managers Bill Kerber High Mix Lean, Medford, New Jersey, USA
Brian J. Dreckshage
Textbook
Principles of Supply Chain Management Richard E. Crandall, William R. Crandall, and Charlie C. Chen
Supply Chain Management Consultant, Ballwin, Missouri, USA
Series: Resource Management
This book explains why the traditional materials planning environment, typically embodied by an Enterprise Resource Planning (ERP) system, is an ineffective support system for a company that wants to adopt Lean practices. It offers an alternative methodology for implementing Lean into the supply chain that allows for ongoing experimentation, learning, and improvement. After defining supply chain management and Lean basics, it explores the conflicts between Lean and the traditional framework. It includes a chart that matches Lean tools with the planning and control charts that have served as the model for ERP systems.
Supplying a balanced look at supply chains, including manufacturing and procurement, this accessible introduction to supply chain basics details the logic behind why supply chain management is essential, examines how supply chains are evolving, and looks ahead to future developments. It covers the forward supply chain (supplier to customer), the reverse supply chain (recycling), triple bottom line, cradle-to-grave, and cradle-to-cradle. Focusing on the customer and working backwards to the point of origin, the text provides numerous examples and case histories that outline a proven approach for achieving effective supply chain integration.
Catalog no. K11892, ISBN: 978-1-4398-4082-5 March 2011, 7 x 10, 274 pp., Soft Cover Suggested Price: $62.95 / £40.99
Catalog no. 91077, ISBN: 978-1-4200-9107-6 December 2009, 6-1/8 x 9-1/4, 645 pp. Suggested Price: $99.95 / £64.99 Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Mehmet Ali Ilgin
Supply Chain Security
Dokuz Eylul University, Izmir, Turkey
A Comprehensive Approach
Surendra M. Gupta
Arthur G. Arway
Northeastern University, Boston, Massachusetts, USA
St. James City, Florida, USA
Providing a solid foundation of knowledge in modeling remanufacturing systems, this book addresses the design, planning, and processing issues faced by decision-makers in the field. With easy-to-use mathematical or simulation modeling to demonstrate solutions for each remanufacturing issue, it helps practitioners understand how a particular issue can be effectively modeled and how to choose the appropriate solution methodology. The book also discusses how increasingly stringent environmental regulations and decreasing natural resources influence manufacturers toward more environmentally conscious manufacturing and product recovery initiatives.
The supply chain is a complex system, comprised of numerous entities integrated into the cargo, transportation, storage, documentation, and handling of material goods. Each entity has its own unique relationship with the chain and its own security requirements. Companies must integrate security into supply chain logistics to protect their employees, assets, and clients from negative events. The book illustrates how a provider can institute and employ sound supply chain, logistics, and transportation security practices to increase business— demonstrating to their stakeholders and potential customers that they provide a secure environment for cargo.
Catalog no. K12929, ISBN: 978-1-4398-6307-7 March 2012, 6-1/8 x 9-1/4, 439 pp. Suggested Price: $99.95 / £63.99
Catalog no. K14857, ISBN: 978-1-4665-1187-3 February 2013, 6-1/8 x 9-1/4, 190 pp. Suggested Price: $69.95 / £44.99
Also available as an eBook
Also available as an eBook
Reverse Supply Chains
The Global Lean Supply Chain
Issues and Analysis Edited by
Creating End-to-End Value
Surendra M. Gupta
Jeffrey Slater
Northeastern University, Boston, Massachusetts, USA
Sonoco Products, Hartsville, South Carolina, USA
This book addresses several important issues faced by strategic, tactical, and operation planners of reverse supply chains, using efficient models in a variety of decision-making situations providing easy-to-use mathematical and/or simulation modeling based solution methodologies for a majority of the issues. It highlights how a current issue can be effectively approached in a particular decision-making situation, using a suitable quantitative technique or a suitable combination of two or more quantitative techniques.
A concise description of how to enhance overall performance by creating a culture of execution, this book explains how to establish goals for the planning, sourcing, developing, delivery, and reliability stages of the supply chain. It details how to align and cascade supply chain metrics to develop leadership support. Complete with linked metrics and a CD, this book provides the tools needed to transform supply chains through voice of the customer, kanban, and other tools that can deliver bottom-line value to any organization.
Catalog no. K14334, ISBN: 978-1-4398-9902-1 January 2013, 6-1/8 x 9-1/4, 408 pp. Suggested Price: $89.95 / £57.99
Catalog no. K12889, ISBN: 978-1-4398-6235-3 April 2013, 7 x 10, 175 pp., Soft Cover Suggested Price: $39.95 / £25.99
Supply Chain Management/Textile Manufacturing
Remanufacturing Modeling and Analysis
69
Also available as an eBook
Risk Intelligent Supply Chains How Leading Turkish Companies Thrive in the Age of Fragility Ça˘ grı Haksöz
Electrospinning of Nanofibers in Textiles Edited by
A.K. Haghi
Sabancı University, Istanbul, Turkey
University of Guilan, Iran
This unique avant-garde book brings the risk intelligent supply chain (RISC) concept to life for the first time. It answers the question of how to become a risk intelligent supply chain. It proposes the I-Quartet Model with four essential roles “Integrator, Inquirer, Improviser, and Ingenious,” that any supply chain network must play to become risk intelligent. The book also presents never-beforepublished cases and practices of leading Turkish companies that thrive globally in the age of fragility with their supply chain risk intelligence.
Electrospinning of nanofibers has emerged as a specialized processing technique for the formation of sub-micron fibers, with high specific surface areas. Electrospinning of Nanofibers in Textiles presents important new research in the dynamic and emerging field of electrospinning and covers all aspects of the technology as used to produce nanofibers.
Catalog no. K14526, ISBN: 978-1-4665-0447-9 March 2013, 6-1/8 x 9-1/4, 264 pp. Suggested Price: $79.95 / £49.99
Catalog no. N10609, ISBN: 978-1-926895-04-8 December 2011, 6-1/8 x 9-1/4, 132 pp. Suggested Price: $119.95 / £76.99 Also available as an eBook
Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
Textile Manufacturing/General References
Textiles for Industrial Applications
Autonomous Maintenance for Operators
Kumar Senthil C. Vigneswaran
Edited by
This book provides an encyclopedic review of industrial textiles, covering the latest trends in the development and application of these textiles with advice and suggestions on how to apply these textiles in yet other trade sectors. This book provides a broad overview of the product in terms of property requirement, fibers used as well as manufacturing, finishing, and testing techniques. It helps readers understand the various aspects of industrial textile product development such as raw material, properties, manufacturing techniques, testing, various factors influencing the product performance, and life.
Written for supervisors, TPM coordinators, and equipment operators, this book provides guidance and case studies on autonomous maintenance. Activity boards, photos, cartoons, and actual examples demonstrate the benefits that can be reaped from encouraging the development of informed, motivated operators who take ownership of their equipment. Operators will learn skills to keep machinery running smoothly, ways to inspect for problems during routine cleaning, ideas for containing damaging debris, and tips for effective lubrication, as well as ways to use activity boards, meetings, and one-point lessons to promote TPM goals.
Catalog no. K16287, ISBN: 978-1-4665-6649-1 March 2013, 6-1/8 x 9-1/4, 304 pp. Suggested Price: $129.95 / £82.00 Also available as an eBook
The Measurement of Wool Fibre Properties and their Effect on Worsted Processing Performance and Product Quality Part 1: The Objective Measurement of Wool Fibre Properties Edited by
Catalog no. PP7082, ISBN: 978-1-56327-082-6 August 1997, 7 x 10, 144 pp., Soft Cover Suggested Price: $33.95 / £16.99
The Basics of Benchmarking Second Edition Robert Damelio President, The Bottom Line Group, Dallas, Texas, USA
Anton F. Botha and Lawrance Hunter A critical and comprehensive examination of the origination and application of developments in the textile industry and its products, this book provides one of the only state-of-the-science reviews carried out in recent years. It covers the measurement of wool fibre properties, specifically those of raw wool. It also examines the release and wide acceptance of instrument and test methods for the most important wool fibre characteristics both cost-effectively and rapidly.
70
Japan Institute of Plant Maintenance
Catalog no. K13072, ISBN: 978-0-415-66877-4 March 2011, 120 pp., Soft Cover Suggested Price: $31.95 / £15.99
This second edition of a bestseller provides selected tools to help strengthen critical skills and accomplish key steps throughout the benchmarking process. The first part provides a guide to the language of benchmarking and answers commonly asked questions. The second part walks readers through the three phases of the benchmarking process—Analysis, Discovery, and Implementation— and provides charts and checklists on what questions should be answered at each phase, and what outputs should be produced. The book closes with a complete process map and outlines the entire site visit process. Catalog no. K16431, ISBN: 978-1-4665-6930-0 June 2013, 6-1/8 x 9-1/4, 150 pp., Soft Cover Suggested Price: $19.95 / £12.99
Andy & Me Second Edition Crisis & Transformation on the Lean Journey Pascal Dennis
Identifying Waste on the Shopfloor
Lean Productivity Network
Productivity Development Team
Based on the author’s personal experience with Toyota’s master teachers, Andy & Me is a business novel set in a failing New Jersey auto plant focusing on the tribulations of Tom Pappas, the plant manager. In a cool, readable style, the book follows Tom’s relationship with Andy Saito, a reclusive Toyota guru whom Tom persuades to help save his plant through the teaching of the legendary Toyota Production System (TPS). On this journey, readers learn that TPS is more than just a collection of tools; it entails a new way of thinking and behaving.
Like all Shopfloor Series books, this book presents concepts and tools in simple and accessible language. The author defines waste, explains why it occurs, and then shows how to discover, remove, and prevent it. He identifies and provides specific strategies geared towards countering the Seven Deadly Wastes: overproduction, inventory, conveyance, defects, processing waste, operation waste, and idle time. This volume is the ideal compliment to 5S, TPM, and other tools for building a Lean manufacturing operation.
Catalog no. K11209, ISBN: 978-1-4398-2538-9 December 2010, 5 1/4 x 8, 192 pp., Soft Cover Suggested Price: $33.95 / £16.99
Catalog no. PP7287, ISBN: 978-1-56327-287-5 June 2003, 7 x 10, 112 pp., Soft Cover Suggested Price: $33.95 / £16.99
Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Intelligent Manufacturing Measuring Operators’ Performance
Reviving U.S. Manufacturing Including Lessons Learned from Delphi Packard Electric and General Motors
Alain Patchong
R. Bick Lesser
This book explains how to measure the performance of operators quickly and simply. Detailing how to identify the most efficient operators and how to monitor their improvement over time, it describes a method that has been applied with success for years in the automotive industry. Grounded in one of the basic laws of factory physics—mastery of variability—this method can be automated very easily and thereby requires no labor consumption.
As opposed to a lot of theory, this book presents practical methods based on common sense and real world experience—what works and what doesn’t. The author’s 30-year background in engineering and manufacturing puts him in a unique position to provide insight on what works in the manufacturing environment, what doesn’t, what our international competition is up to, and new tools and concepts that have proven to be very successful in the real world of manufacturing. He discusses simple, straightforward but very powerful ideas, concepts, and tools that can be applied to any manufacturing enterprise.
Catalog no. K15992, ISBN: 978-1-4665-6328-5 November 2012, 6-1/8 x 9-1/4, 93 pp., Soft Cover Suggested Price: $19.95 / £13.99
Catalog no. K16020, ISBN: 978-1-4665-6404-6 December 2012, 7 x 10, 344 pp., Soft Cover Suggested Price: $49.95 / £31.99
Lean Production Simplified Implementing Standardized Work Process Analysis
Second Edition A Plain-Language Guide to the World’s Most Powerful Production System
General References
Implementing Standardized Work
Pascal Dennis
Alain Patchong
Lean Productivity Network
This book explains how to measure the performance of operators quickly and simply, how to identify the most efficient operators, and how to monitor their improvement over time. The method described can be automated very easily, thereby requiring no labor consumption. The approach is grounded in one of the basic laws of factory physics: mastery of variability. The method presented here has been applied with success for years in automotive industry. It is a tool that should be used in the broader framework of standardized work deployment. Catalog no. K15997, ISBN: 978-1-4665-6343-8 March 2013, 6-1/8 x 9-1/4, 100 pp., Soft Cover Suggested Price: $19.95 / £13.99
A 2006 Shingo Prize Winner for Excellence In Manufacturing Research, this book delivers a practitioner’s view of Lean manufacturing. It provides a comprehensive view of Toyota’s Lean manufacturing system, looks at the origins and underlying principles of Lean, discusses practical problem solving for Lean production, and details activities that support involvement, including kaizen circles and suggestion systems. This edition is updated with expanded information on the Lean Improvement Process; Production Physics and Little’s Law; Value Stream Thinking; the Hoshin Planning and Execution Tree diagram, and Problem Solving by way of the Five Why method. Catalog no. PP7356, ISBN: 978-1-56327-356-8 March 2007, 7 x 10, 192 pp., Soft Cover Suggested Price: $43.95 / £28.99
The Modern Theory of the Toyota Production System Implementing Standardized Work Writing Standardized Work Forms Alain Patchong
A Systems Inquiry of the World’s Most Emulated and Profitable Management System Phillip Marksberry American LaFrance, Ladson, South Carolina, USA
This book, the first in a series dedicated to standardized work, is about operator performance measurement. Describing how to measure the performance of operators quickly and simply, it explains how to identify the most efficient operators and how to monitor their improvement over time. The method described can be automated very easily, thereby requiring no labor consumption. The approach is grounded in one of the basic laws of factory physics: mastery of variability. The method presented here has been applied with success for years in automotive industry.
Most books about Toyota’s approach to workplace improvement describe Toyota’s practices as case studies or stories. Designed to aid in the implementation of Lean manufacturing from a management perspective, this book presents a new way of exploring Toyota’s management system—one that integrates systems thinking with Lean implementation. It explains that most organizations already have what it takes to succeed with TPS. What’s usually missing is balance. This book supplies a blueprint for understanding how to put the TPS pieces together to achieve that balance.
Figure slides are available upon qualifying course adoption
Catalog no. K15434, ISBN: 978-1-4665-5674-4 November 2012, 6-1/8 x 9-1/4, 436 pp. Suggested Price: $69.95 / £44.99
Catalog no. K16000, ISBN: 978-1-4665-6354-4 April 2013, 6-1/8 x 9-1/4, 100 pp., Soft Cover Suggested Price: $19.95 / £13.99
For more information and a complete list of titles, visit us at www.crcpress.com
71
Popular Manufacturing Myths Eliminating Widely Held Beliefs That Reduce Competitiveness Douglas B. Relyea
General References
Quality Principle Associates, Norwich, Connecticut, USA
Productivity Press Development Team
This book presents a number of case studies that examine widely held beliefs in the manufacturing industry that have been proven to be groundless. Addressing these beliefs and attitudes that can actually be detrimental to competitiveness, it uses real-world examples to outline simple solutions in each case. Dispelling the myth in question, each chapter supplies specific examples that readers can easily relate to. Among the myths dispelled are that increasing line speed always reduces quality and increases scrap and that reducing the cost of raw materials will reduce the cost of manufacturing.
Standard work is an agreed upon set of work procedures that effectively combines people, materials, and machines to maintain quality, efficiency, safety, and predictability. Work is described in terms of cycle time, work in process, sequence, layout, and the inventory needed to conduct the activity. Standard work begins as an improvement baseline and evolves into a reliable method. It establishes the best activities and sequence to maximize performance and minimize waste. This volume discusses the characteristics, applications, and benefits of standards. It covers standard work concepts, calculations, and documentation, as well as the use of standard work manuals, charts, and worksheets.
Catalog no. K16289, ISBN: 978-1-4665-6660-6 May 2013, 6-1/8 x 9-1/4, 150 pp. Suggested Price: $39.95 / £25.99 Also available as an eBook
Progressive Kaizen The Key to Gaining a Global Competitive Advantage John W. Davis
Catalog no. PP7273, ISBN: 978-1-56327-273-8 July 2002, 7 x 10, 112 pp., Soft Cover Suggested Price: $33.95 / £16.99
Stewart’s Guide to Floor Management The Floor Managers Guide to the Leadership and Improvement John Stewart Stewart Advisor Group, LLC, Midway, Kentucky, USA
All kaizen is not the same. There are four different types, each with its own purpose and results. This book details each type—describing how and when to use them to obtain the greatest ROI. It explains how to conduct each type of kaizen event, who should be involved, and what the expected results should be. It also introduces a waste reduction activity process that can help drive kaizen down to the individual job level.
72
Standard Work for the Shopfloor
Catalog no. K12062, ISBN: 978-1-4398-4608-7 January 2011, 7 x 10, 219 pp., Soft Cover Suggested Price: $41.95 / £26.99
Based on the author’s experience successfully managing floor operations at a Toyota plant for many years, this book documents a process, or roadmap, to facilitate success for anyone tasked with this job. It presents an actionable methodology and gives readers insights into proven techniques that can be used to establish and maintain operational excellence. The author outlines the role of the shop floor manager as the member of the management team most closely involved with the process for creating value for the customer. Catalog no. K15865, ISBN: 978-1-4665-5979-0 March 2013, 7 x 10, 180 pp., Soft Cover Suggested Price: $39.95 / £25.99 Also available as an eBook
A Revolution in Manufacturing The SMED System Shigeo Shingo Preface by
Andrew P. Dillon Written by the industrial engineer who developed SMED (single-minute exchange of die) for Toyota, A Revolution in Manufacturing provides a full overview of this powerful just in time production tool. It offers the most complete and detailed instructions available anywhere for transforming a manufacturing environment in ways that will speed up production and make small lot inventories feasible. The author delves into both the theory and practice of the SMED system, explaining fundamentals as well as techniques for applying SMED. The critically acclaimed text is supported with hundreds of illustrations and photographs, as well as 12 chapter-length case studies. Catalog no. PP9903, ISBN: 978-0-915299-03-4 April 1985, 6 x 9, 384 pp. Suggested Price: $99.95 / £62.99
A Study of the Toyota Production System Shigeo Shingo Andrew P. Dillon The green book that started it all, this book provides Dr. Shingo’s classic industrial engineering rationale for implementing process-based rather than operational improvements in manufacturing. He explains the basic mechanisms of the Toyota production system, examines production as a functional network of processes and operations, and then discusses the organization-wide mechanism necessary to make JIT possible in any manufacturing plant. He demonstrates new ways to think about profit, inventory, waste, and productivity. Catalog no. PP9917, ISBN: 978-0-915299-17-1 October 1989, 6 x 9, 296 pp. Suggested Price: $67.95 / £43.99
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Textbook
Technical Writing Phillip A. Laplante The Pennsylvania State University, Malvern, USA
Toyota Production System Beyond Large-Scale Production
Series: What Every Engineer Should Know
Taiichi Ohno
Written by a renowned engineer and widely published technical author, this guide enables readers to write, edit, and publish materials of a technical nature, including books, articles, reports, and electronic media. Complementing the traditional writer’s reference manuals and other books on technical writing, it helps readers understand the practical considerations in writing technical content. Drawing on his own work, the author presents many first-hand examples of writing, editing, and publishing technical materials. These examples illustrate how a publication originated as well as various challenges and solutions.
In this classic text, Taiichi Ohno—inventor of the Toyota Production System and Lean manufacturing—shares the genius that sets him apart as one of the most disciplined and creative thinkers of our time. Combining his candid insights with a rigorous analysis of Toyota’s attempts at Lean production, Ohno’s book explains how Lean principles can improve any production endeavor. A historical and philosophical description of just in time and Lean manufacturing, this work is a must read for all students of human progress. On a more practical level, it continues to provide inspiration and instruction for those seeking to improve efficiency through the elimination of waste.
Catalog no. K11106, ISBN: 978-1-4398-2085-8 July 2011, 6-1/8 x 9-1/4, 250 pp., Soft Cover Suggested Price: $41.95 / £26.99 Also available as an eBook
Catalog no. PP9914, ISBN: 978-0-915299-14-0 March 1988, 6 x 9, 176 pp. Suggested Price: $57.95 / £29.99
The Toyota Kaizen Continuum A Practical Guide to Implementing Lean
General References
A Practical Guide for Engineers and Scientists
TPM for Every Operator
John Stewart Monomoy Capital Partners, Midway, Kentucky, USA
Japan Institute of Plant Maintenance
Written by a recognized leader in the manufacturing industry with nearly two decades of experience working for Toyota, this book supplies a firsthand account of the realities behind implementing the Toyota Production System (TPS). It explains how to use the TPS to drive operational value and improvement across all segments of an organization. Highlighting valuable lessons learned directly from the TPS masters at the Toyota factories in Japan, John Stewart provides a time-tested approach for implementing a process of continuous improvement in any organization.
TPM for Every Operator covers the information that needs to be communicated to operators when facilitating a company-wide TPM initiative. It covers the main aspects of TPM, introducing frontline workers to this important manufacturing strategy that encourages them to participate in and even initiate routine maintenance that can help extend machine life and prevent stoppages. Based on actual implementations, this book addresses the challenges which TPM often raises for operators. Concise and accessible, it can be used as part of an extensive TPM training program, especially when paired with the TPM Guide for Workshop Leaders.
Catalog no. K12059, ISBN: 978-1-4398-4604-9 August 2011, 7 x 10, 218 pp., Soft Cover Suggested Price: $41.95 / £26.99
Toyota Production System An Integrated Approach to Just-In-Time, 4th Edition
Catalog no. PP7080, ISBN: 978-1-56327-080-2 April 1996, 7 x 10, 137 pp., Soft Cover Suggested Price: $33.95 / £16.99
Training Within Industry The Foundation of Lean
Yasuhiro Monden
Donald Dinero
Mejiro University, Tokyo, Japan
Round Pond Consulting, Rochester, New York, USA
A bestseller for three decades, this book supplies in-depth coverage of Toyota’s production practices. Exploring the latest developments in the Toyota Production System (TPS) framework, this edition updates the classic with new material on e-kanban, mini-profit centers, computer-based information systems, and innovative solutions to common obstacles in TPS implementation. Instrumental in introducing the JIT production system to the United States, Yasuhiro Monden explains how to cultivate the culture and way of thinking needed to establish the TPS holistically across your organization.
Winner of a 2006 Shingo Prize for Excellent in Manufacturing Research, this book elucidates the history and application of the four modules that comprise Training Within Industry (TWI). Exploring a crucial piece of a Lean initiative that is often overlooked, the author demonstrates how to train employees to perform their tasks as quickly as they are capable with minimal waste; improve their processes using existing resources; solve personnel problems in an analytical, non-emotional manner; and develop robust training plans to meet the particular needs of a specific plant.
Catalog no. K11111, ISBN: 978-1-4398-2097-1 October 2011, 6-1/8 x 9-1/4, 566 pp. Suggested Price: $72.95 / £44.99
Catalog no. PP7307, ISBN: 978-1-56327-307-0 May 2005, 6 x 9, 352 pp. Suggested Price: $57.95 / £29.99
For more information and a complete list of titles, visit us at www.crcpress.com
73
Environmental Health and Hazard Risk Assessment The TWI Workbook Essential Skills for Supervisors Patrick Graupp and Robert J. Wrona
Louis Theodore Theodore Tutorial, East Williston, New York, USA
R. Ryan Dupont
General References/Industrial Hygiene
TWI Institute, Liverpool, New York, USA
Utah State University, Logan, USA
Winner of the 2007 Shingo Prize for Excellence in Manufacturing Research, this text covers Training within Industry (TWI), the production plant methodology that won World War II in the factories. It demonstrates efficient ways to instruct employees on how to perform jobs safely and conscientiously; looks at ways to produce more quality products in less time through the handling of workforce, machines, and materials; and shows how to improve performance with employee relations that preemptively prevent problems. The authors include exercises that can be applied to readers’ own worksites. A companion CD provides forms needed to complete the exercises and implementation case studies.
With the growth of the chemical and petroleum industries, there has been an increase in related human health problems as well as human, material, and property losses due to fires, explosions, hazardous and toxic spills, equipment failures, and other accidents. This much-needed overview outlines the fundamentals of health, safety, and accident management. Taking a pragmatic approach, it explains how to evaluate and apply environmental health and hazard risk assessment calculations in a variety of real-world settings. The book offers in-depth guidance on human chemical exposure, emergency preparedness and response, regulations, and much more.
Catalog no. PP7315, ISBN: 978-1-56327-315-5 February 2006, 8-1/2 x 11, 224 pp., Soft Cover Suggested Price: $57.95 / £29.99
Catalog no. K13156, ISBN: 978-1-4398-6887-4 June 2012, 6-1/8 x 9-1/4, 636 pp. Suggested Price: $119.95 / £76.99 Also available as an eBook
Air Contaminants, Ventilation, and Industrial Hygiene Economics The Practitioner’s Toolbox and Desktop Handbook Roger Lee Wabeke
74
Principles and Calculations
Environmental Health Indoor Air Quality Edited by
Theodore A. Myatt Brandeis University, Waltham, Massachusetts, USA
Joseph G. Allen EH&E, Inc., Needham, Massachusetts, USA
This book provides industrial hygienists with a reference containing the equations, conversions, and formulas they encounter in their day-to-day duties. Containing 725 unique problems and solutions, the book is a study aid to those taking the certification exams (CIH, CSP, CHMM, and DABT). It also includes 154 business economic case studies demonstrating how to preserve your clients’ financial resources, promote industrial hygiene, foster worksite safety, learn the financial ropes of business economics, and help control your clients’ potential adverse environmental impact and, in so doing, greatly enhance career progress.
This book highlights advances in methods to identify the pollutants in indoor environments, the health effects associated with indoor or personal exposures, or interventions that can be implemented by typical occupants to mitigate exposures. The book covers a wide selection of indoor exposures to chemical and biological pollutants, including lead, phthalates, flame retardants, mold, infectious diseases, traffic-related particulate, pesticides, PCBs, VOCs, and asthma triggers (ETS, mold, cat allergen). This book is unique in that very recent research is discussed in this rapidly expanding field.
Catalog no. K16817, ISBN: 978-1-4665-7790-9 February 2013, 6-1/8 x 9-1/4, 464 pp. Suggested Price: $129.95 / £82.00
Catalog no. N10617, ISBN: 978-1-926895-20-8 January 2013, 6-1/8 x 9-1/4, 250 pp. Suggested Price: $99.95 / £63.99
Also available as an eBook
Also available as an eBook
Asbestos Risk Assessment, Epidemiology, and Health Effects, Second Edition Edited by
Ronald F. Dodson
Hazardous Materials Chemistry for Emergency Responders
ERI Consulting, Inc., & University of Texas at Tyler, USA
Third Edition
Samuel P. Hammar
Robert Burke
Diagnostic Specialties Laboratory, Bremerton, Washington, USA
Fire Marshal, University of Maryland, Baltimore, USA
This second edition of a bestseller provides an updated interdisciplinary text on the rapidly evolving information regarding asbestos and human health. It discusses the types of instruments and methods available for evaluation of the content of asbestiform minerals in products, air, water, surface areas, and tissue. It explains the relevance of each of these applications and gives readers the tools to evaluate data in the future. Expert contributors offer readers an overview of issues involved in exposure to asbestos.
Written in the same clear, concise style that made the previous editions bestsellers, this book provides the fundamentals of “street chemistry” that emergency response personnel need to know, with a focus on hazmat elements. This edition includes new review questions with answers and new incident examples. It also introduces the new United Nations GHS system for classification and labeling of chemicals, updates the NFPA requirements, and provides information on ethanol and other alternative automotive fuels.
Catalog no. K10484, ISBN: 978-1-4398-0968-6 June 2011, 7 x 10, 679 pp. Suggested Price: $167.95 / £107.00
Catalog no. K12261, ISBN: 978-1-4398-4985-9 May 2013, 6-1/8 x 9-1/4, 672 pp. Suggested Price: $129.95 / £82.00
Also available as an eBook
Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Wladyslaw Kowalski The first to deal with the control of airborne hospital-acquired infections in detail, this book offers practical methods for evaluating aerobiological problems and provides test protocols for air and surface sampling. It provides information on the ways in which airborne infections transmit, and offers engineering methods for designing, installing, operating, and maintaining air disinfection and surface disinfection systems using the latest technologies. It covers a variety of UV systems for decontamination problems, and offers guidance in their use and statistical data on their effectiveness. Treatment technologies covered include ultraviolet, ionization, ozone, plasma systems, and vegetative air cleaning. Catalog no. K11161, ISBN: 978-1-4398-2196-1 December 2011, 6-1/8 x 9-1/4, 370 pp. Suggested Price: $157.95 / £101.00 Also available as an eBook
Management of Hazardous Energy Deactivation, De-Energization, Isolation, and Lockout Thomas Neil McManus North West Occupational Health Safety, North Vancouver, British Columbia, Canada
Extracting lessons learned from hundreds of accident summaries, this book explains the effects of hazardous energy on humans, and discusses the critical role of human factors, including limitations of information processing and sensory overload, on the safe performance of work. It then covers how equipment, machines, and systems operate and are controlled and develops the logic for assessing and managing hazardous energy during production, and in standby and shutdown mode. Catalog no. K13638, ISBN: 978-1-4398-7836-1 August 2012, 6-1/8 x 9-1/4, 942 pp. Suggested Price: $129.95 / £82.00 Also available as an eBook
Microorganisms in Home and Indoor Work Environments Diversity, Health Impacts, Investigation and Control, Second Edition
Incidental Trainer A Reference Guide for Training Design, Development, and Delivery
Edited by
Brian Flannigan Napier University, Edinburgh, Scotland, UK
Robert A. Samson
Margaret Wan EOH Consulting, Saint Petersberg, Florida, USA
CBS Fungal Biodiversity Centre, Utrecht, The Netherlands
This book guides the incidental trainer through the process of training in order to help them achieve effectiveness in their program. The first part of the text explains the fundamental steps, from assessing the training needs to validating the training program. The second part covers advanced topics such as how to build a business case for the training budget and training in the virtual environment. Providing ready-to-use checklists and templates, the author presents universal training techniques, including instructional strategies that can be applied to the changing workplace.
J. David Miller
Catalog no. K12701, ISBN: 978-1-4398-5790-8 May 2013, 6-1/8 x 9-1/4, 232 pp. Suggested Price: $79.95 / £49.99 Also available as an eBook
Carleton University, Ottawa, Ontario, Canada
A complete review of airborne microorganisms and the indoor environments in which they can be found, this book covers heterotrophic bacteria and fungi, viruses, pollen, and mites. The authors provide a comprehensive review of microorganisms in outdoor and indoor air, their growth, control, and remediation. It highlights the effects of prolonged exposure to them on the health of occupants of buildings. The second edition includes three additional chapters and reflects advances made in the decade since its initial publication. Catalog no. 93347, ISBN: 978-1-4200-9334-6 April 2011, 8-1/2 x 11, 539 pp. Suggested Price: $157.95 / £101.00 Also available as an eBook
Nanotechnology Labor and Employment Issues for the Safety Professional
Health and Environmental Risks, Second Edition Edited by
Thomas D. Schneid
Jo Anne Shatkin
Eastern Kentucky University, Richmond, USA
CLF Ventures, Boston, Massachusetts, USA
Series: Occupational Safety & Health Guide Series
Series: Perspectives in Nanotechnology
An examination of the safety laws and regulations, particularly in the areas of labor and employment, this book provides a working knowledge of the impacts, requirements, and implications of safety professionals’ actions and inactions as related to state and federal laws. It presents information on an issue-by-issue basis and delineates the basics of the issue, identifies the applicable law or regulation, and presents possible solutions to achieve and maintain compliance while achieving the safety objective. The book covers conflicts between laws and regulations and includes case law and reference points.
This second edition of a bestseller details the use of risk analysis as a tool for responsible environmental decision making in nanotechnology development, providing concise narratives on the topics of toxicology, occupational health and safety, and environmental implications of nanotechnology. It presents new perspectives and provides updates on the technical, societal, and regulatory developments. The text presents historical perspectives, provides an overview of current concerns, summarizes international efforts to address risk, describes methods for evaluating nanotechnology risks, and presents current and proposed approaches for managing those risks.
Catalog no. K11065, ISBN: 978-1-4398-2020-9 June 2011, 6-1/8 x 9-1/4, 252 pp. Suggested Price: $93.95 / £59.99 Also available as an eBook
Industrial Hygiene
Hospital Airborne Infection Control
Catalog no. K13861, ISBN: 978-1-4398-8175-0 November 2012, 6 x 9, 266 pp., Soft Cover Suggested Price: $59.95 / £38.99 Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
75
Accident/Incident Prevention Techniques Second Edition Charles D. Reese University of Connecticut, Storrs, USA
Offering significant new and revised material, this one-source guide to accident/ incident prevention techniques continues to be the A to Z, hands-on guide to address the responsibilities, principles, tools, and techniques involved in accident investigative planning and preparation. By investigating the various methods and equipment used in system safety applications, the book covers a myriad of accident/incident prevention techniques and supplies the illustrations and tools that allow the reader to begin to develop and build a safety and health program in their workplace.
Safety
Catalog no. K12567, ISBN: 978-1-4398-5509-6 October 2011, 6-1/8 x 9-1/4, 624 pp. Suggested Price: $146.95 / £94.00
Barbara Hilyer, Alan Veasey, Kenneth Oldfield, and Lisa Craft-McCormick Taking readers through the development and delivery of effective safety and health training programs, this book covers the process of planning, preparing, delivering and evaluating an adult training session lasting from one to one hundred hours. The authors provide educational theory and practical guidelines to train effectively and enjoyably. They demonstrate how to motivate trainees so that they will understand and retain the information, enjoy the course, and apply the learning to their work and their lives. Catalog no. L1396, ISBN: 978-1-56670-396-3 October 1999, 6-1/8 x 9-1/4, 344 pp. Suggested Price: $157.95 / £101.00 Also available as an eBook
Also available as an eBook
Concise Guide to Workplace Safety and Health What You Need to Know, When You Need It
76
Effective Safety and Health Training
Epidemic of Medical Errors and Hospital-Acquired Infections Systemic and Social Causes
Gary Chambers
William Charney
Going beyond compliance, this book addresses 34 major occupational safety and health topics. Organized for quick access to regulatory requirements or online resources, the text addresses required documentation, training elements, recordkeeping, and more, including quality online links for background and training information and those that lead to sample programs. This is a valuable reference for business owners, HR managers, safety supervisors, lawyers, and students as well as OSHA-concerned personnel who are seeking to be safe as well as compliant.
This book explores the issues surrounding medical errors and examines the science behind possible solutions. It creates a more efficient dialogue that will produce a more systemic targeting of the causes of medical errors and HAIs. The author elucidates the problems, including the complex issues of money and ethics. He uses statistical data to build the case for systemic change and reconfirms that millions of procedures done without error is as an important measuring figure as are the numbers of mistakes.
Catalog no. K10371, ISBN: 978-1-4398-0732-3 January 2011, 6-1/8 x 9-1/4, 409 pp., Soft Cover Suggested Price: $83.95 / £52.99
Catalog no. 89293, ISBN: 978-1-4200-8929-5 February 2012, 6-1/8 x 9-1/4, 356 pp. Suggested Price: $99.95 / £63.99 Also available as an eBook
Also available as an eBook
Discrimination Law Issues for the Safety Professional Thomas D. Schneid Eastern Kentucky University, Richmond, USA Series: Occupational Safety & Health Guide Series
Written for safety professionals, this book provides general knowledge of the various laws and regulations that offer protection to employees and individuals against discrimination in the workplace. It takes a proactive approach to identifying situations where potential discrimination against an employee or individual may occur, and provides guidance on how to take immediate action to address the potential discriminatory situation. The book discusses new laws and amendments to existing laws, and illustrates the filing process for claims. Chapters cover the Americans with Disabilities Act, the Equal Pay Act of 1963, and the Pregnancy Discrimination Act. Catalog no. K13074, ISBN: 978-1-4398-6779-2 December 2011, 6-1/8 x 9-1/4, 438 pp. Suggested Price: $93.95 / £59.99 Also available as an eBook
Handbook of Human Factors and Ergonomics in Health Care and Patient Safety Second Edition Edited by
Pascale Carayon University of Wisconsin-Madison, USA Series: Human Factors and Ergonomics
Written for students and professionals, this book is a complete reference on human factors and ergonomics research, concepts, theories, models, methods, and interventions that can be applied in health care. It covers topics such as medical technology and telemedicine, emphasizing the contributions of human factors and ergonomics to the improvement of patient safety and quality of care. Nine chapters from the original edition were deleted, and information from them was incorporated into other chapters. Furthermore, this second edition offers 17 new chapters. Catalog no. K11489, ISBN: 978-1-4398-3033-8 November 2011, 8-1/2 x 11, 876 pp. Suggested Price: $157.95 / £101.00 Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Human Error in Medicine
Hazardous Chemicals Safety Management and Global Regulations
Second Edition Edited by
Marilyn Sue Bogner Institute for the Study of Human Error, Bethesda, Maryland, USA
Bilekahalli, Bangalore, India
Series: Human Error and Safety
An easily accessible guide to scientific information on safety management of chemical substances for students and occupational health professionals, this book covers proper management, related care, and precautions, and related global regulations. It aids in preventing and minimizing the consequences of catastrophic releases of toxic, reactive, flammable, or explosive chemical substances, which may result in toxic or explosive hazards. It also details safety measures for transportation of chemical substances by different routes, such as by road, rail, air, and sea.
This new edition of Human Error in Medicine presents an expanded consideration of the topic that emphasizes lessons learned not just in hospitals, but also in home and self-care—important because of the increasing prevalence of chronic illnesses. Bringing together diverse experts, the book covers a wide range of topics including errors in the use of medical equipment, errors from fatigued decision making, latent surgical errors, medical error in the legal system, and error reduction through improved technology and facility design.
Catalog no. K13621, ISBN: 978-1-4398-7820-0 April 2013, 7 x 10, 728 pp. Suggested Price: $149.95 / £95.00
Catalog no. ER522X, ISBN: 978-0-8058-4522-8 June 2013, 6-1/8 x 9-1/4, 368 pp., Soft Cover Suggested Price: $49.95 / £31.99 Also available as an eBook
Also available as an eBook
Hazardous Drugs in Healthcare, Pharmaceutical and Veterinary Facilities Strategies in Achieving Compliance Samuel James Murff This book supplies comprehensive technical guidance to help readers establish and administer a model hazardous drugs program that limits or reduces employee and visitor exposure. It includes step-by-step instructions for establishing an air sampling and surface monitoring program that meets current regulatory guidelines (OSHA), consensus guidelines (NIOSH, ACGIH, American Society of Hospital Pharmacists), and new quality assurance requirements for pharmacies (JACHO). It also provides a complete safety and health overview of other hazardous drugs that are not considered to be cytotoxic or antineoplastic drugs. Catalog no. K15435, ISBN: 978-1-4665-5676-8 June 2013, 7 x 10, 800 pp. Suggested Price: $189.95 / £121.00
Human Safety and Risk Management Second Edition A. Ian Glendon, Sharon G. Clarke, and Eugene McKenna Examining a wide range of approaches to risk, this book defines safety culture and reviews theoretical models that elucidate mechanisms linking safety culture with safety performance. Filled with practical examples and case studies and drawing on a range of disciplines, the book delineates a risk management approach that includes a range of techniques such as risk assessment, safety audit, and safety interventions. The authors discuss managing behavior in work environments including key functions and benefits of groups. Catalog no. 3090, ISBN: 978-0-8493-3090-2 April 2006, 7 x 10, 528 pp. Suggested Price: $119.95 / £77.99 Also available as an eBook
Also available as an eBook
Hazardous Laboratory Chemicals Disposal Guide
Industrial Fire Protection Handbook
Third Edition
Second Edition
Margaret-Ann Armour
R. Craig Schroll
University of Alberta, Edmonton, Canada
FIRECON, East Earl, Pennsylvania, USA
A perennial bestseller, this third edition includes individual entries for over 300 compounds. The extensive list of references has been updated and includes entries for 15 pesticides commonly used in greenhouses. Emphasis is placed on disposal methods that turn hazardous waste material into non-toxic products. These methods fall into several categories, including acid/base neutralization, oxidation or reduction, and precipitation of toxic ions as insoluble solids. The text also provides data on hazardous reactions of chemicals, assisting laboratory managers in developing a plan of action for emergencies such as the spill of any of the chemicals listed.
A practical guide to improving fire prevention and protection within a work environment, this handbook provides an overview of all essential areas of fire protection, including loss control programs, fire behavior, life safety, hazard control, and emergency planning. This edition includes discussions of new extinguishing agents, including wet chemical and clean agents designed to replace halon, and a more in-depth treatment of hazard control and life safety issues.
Catalog no. L1567, ISBN: 978-1-56670-567-7 February 2003, 7 x 10, 592 pp., Soft Cover Suggested Price: $209.95 / £134.00
Safety
T.S.S. Dikshith
Catalog no. TX587, ISBN: 978-1-58716-058-5 March 2002, 6-1/8 x 9-1/4, 252 pp. Suggested Price: $157.95 / £101.00 Also available as an eBook
Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
77
Lean Safety Transforming your Safety Culture with Lean Management Robert Hafey
Second Edition Daniel E. Della-Giustina
Homer Glen, Illinois, USA
West Virginia University, Morgantown, USA
Written by a leader in Lean implementation with more than 30 years of experience, this book provides the knowledge necessary to both assess and improve safety programs by using Lean tools and techniques. The text focuses on cultural change, leadership, improvement methodologies, investigations designed to get at root causes, and the standards and metrics required to maintain and track a fluid approach to safety. The author takes lessons learned from Lean and applies them to the building of a world-class safety-first organization.
Providing a thorough understanding of how to develop and manage a comprehensive motor fleet safety and instructional program, this newly updated edition presents the underlying concepts, basic techniques, and principles of motor fleet safety and security management. It addresses the critical steps for successful driver selection, training, instruction, and supervision. The comprehensive text also covers fleet safety program, accident prevention, small fleet considerations, vehicle inspection, organization of accident data, job safety analysis, fleet transportation publicity, school bus safety, hazardous material shipping and storage, and transportation security.
Safety
Catalog no. K10844, ISBN: 978-1-4398-1642-4 December 2009, 7 x 10, 186 pp., Soft Cover Suggested Price: $43.95 / £28.99
Catalog no. K14220, ISBN: 978-1-4398-9507-8 May 2012, 6-1/8 x 9-1/4, 185 pp. Suggested Price: $139.95 / £89.00 Also available as an eBook
Loss Control Auditing A Guide for Conducting Fire, Safety, and Security Audits
78
Motor Fleet Safety and Security Management
Textbook
Occupational Health and Safety Management
E. Scott Dunlap
A Practical Approach, Second Edition
Eastern Kentucky University, Richmond, USA
Charles D. Reese
Occupational Safety & Health Guide Series
University of Connecticut, Storrs, USA
A comprehensive resource for those developing and executing a loss control audit program, this book comes at the material from three perspectives: workplace safety, physical security, and life safety and fire service. Written for professionals in loss prevention and safety management as well as those studying the field, this reference includes core auditing issues that are addressed in the mainstream by loss control professionals and provides insight on the implementation of an auditing program within organizations. It illustrates audit scoring methodologies and presents sample audit formats for reader understanding and future use.
The second edition of a bestseller, this book demonstrates how to initiate a comprehensive occupational safety and health initiative, providing practical applications for real-world situations. The volume covers the development of written programs, identification and mitigation of hazards using common safety and health tools, development of a safe workforce through communications, and motivational techniques including behavior-based safety, worker involvement, and stepped-up training. It covers OSHA regulations and compliance including new recordkeeping guidelines, behavior-based safety and workplace security, and violence and environmental issues in the workplace.
Figure slides are available upon qualifying course adoption
Catalog no. K11419, ISBN: 978-1-4398-2886-1 April 2011, 6-1/8 x 9-1/4, 255 pp., Soft Cover Suggested Price: $52.95 / £33.99
Catalog no. 51806, ISBN: 978-1-4200-5180-3 October 2008, 7 x 10, 520 pp. Suggested Price: $113.95 / £73.99
Also available as an eBook
Also available as an eBook
Physical Hazards of the Workplace Management Obligations for Health and Safety Gregory W. Smith
Second Edition Edited by
Paul English Eastern Kentucky University, Richmond, Kentucky, USA
Freehills, Western Australia
Occupational Safety & Health Guide Series
In recent years, the safety management field has placed leadership and management commitment at the center of effective workplace health and safety programs. At the same time, personal liability for workplace health and safety has increased, resulting in poor outcomes for individual managers. Discussing the minimum expectations that courts and tribunals have of managers, this book examines the relationship between those expectations and effective safety performance. Using specific case examples for illustration, the author examines whether managers are merely meeting their legal obligations or making a positive contribution to workplace safety and health.
This second edition of a bestseller provides readers with the information they need to understand the regulations that provide for facility safety and their successful implementation for profitable management of any business. The author covers dangers related to machines, the respiratory system, the circulatory system, confined spaces, chemicals, personnel, cumulative trauma, environmental issues, electricity, noise, fire and explosion, and the risk of falling. He discusses issues of emergency and disaster preparedness and includes appendices that concisely detail OSHA training requirements, posting standards, and more.
Catalog no. K12915, ISBN: 978-1-4398-6278-0 October 2011, 6-1/8 x 9-1/4, 186 pp., Soft Cover Suggested Price: $62.95 / £40.99
Catalog no. K15452, ISBN: 978-1-4665-5703-1 June 2013, 6-1/8 x 9-1/4, 296 pp. Suggested Price: $119.95 / £76.99 Also available as an eBook
Also available as an eBook
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Principles of Emergency Management Hazard Specific Issues and Mitigation Strategies Edited by
Radiation Safety in Nuclear Medicine Second Edition Max H. Lombardi
Michael J. Fagel
Professor of Nuclear Medicine (Retired), San Diego, California, USA
Offering preparedness and mitigation recommendations for advanced emergency planning, this book discusses continuity planning, the role of public health officials, developing public-private partnerships, and traditional and social media and their impacts on emergency management. The book reviews specific types of disasters, including terrorism, agroterrorism, pandemics, and active shooter incidents. Additional topics include sheltering, human services, and the special needs of children in disasters. Catalog no. K13259, ISBN: 978-1-4398-7120-1 December 2011, 6-1/8 x 9-1/4, 585 pp. Suggested Price: $93.95 / £59.99 Also available as an eBook
Discussing the progress made in positron emission tomography, its related radiopharmaceuticals, instrumentation, and procedures, this edition includes a new section on imaging instrumentation and discusses the merging of two imaging modalities: the metabolic images of PET and the anatomical images of CT. It reflects recent revisions in the Code of Federal Regulations that apply to the use of radiopharmaceuticals. The text also discusses new imaging and therapeutic radiopharmaceuticals that use molecular targeting as a method of localization that may become routine. Catalog no. 8168, ISBN: 978-0-8493-8168-3 October 2006, 6-1/8 x 9-1/4, 256 pp. Suggested Price: $139.95 / £89.00 Also available as an eBook
Principles of Emergency Management Public Health Considerations
Safety Management A Comprehensive Approach to Developing a Sustainable System Chitram Lutchman, Rohanie Maharaj, and Waddah Ghanem
Michael J. Fagel Aurora Safety, Founder, CEO, Illinois, USA
This book helps communities and organizations of any type become better prepared to cope with public health impacts on the areas that they serve. It focuses on broad responses across the spectrum of public health, emergency management, and mass casualty situations. With an emphasis on emergency medical facilities, it examines long-term solutions when a community or organization must operate outside its normal daily operational windows. The text also provides an overview of various elements to be considered and integrated into an overall planning sequence. Catalog no. K15348, ISBN: 978-1-4665-5505-1 April 2013, 6-1/8 x 9-1/4, 382 pp. Suggested Price: $79.95 / £49.99 Also available as an eBook
Presenting knowledge garnered from years of frontline experience in safe work practices in the oil and gas, construction, and agricultural industries, this book provides a practical approach to transitioning an organization from ordinary safety performance to world class safety performance. The text introduces learning from events, contractor safety management, and frontline supervisors’ leadership development as key elements for enhancing safety performance. Leveraging excellent work done by businesses and safety professionals globally, this book provides a simple, easy-to-follow roadmap for improving the safety performance of an organization in a sustained manner. Catalog no. K12904, ISBN: 978-1-4398-6261-2 March 2012, 6-1/8 x 9-1/4, 500 pp. Suggested Price: $99.95 / £63.99 Also available as an eBook
Radiation Injury Prevention and Mitigation in Humans Kedar N. Prasad
Safety Management Near Miss Identification, Recognition, and Investigation
Premier Micronutrient Corporation, Antioxidant Research Institute, Novato, California, USA
Ron C. McKinnon
Nuclear bomb explosions by terrorists and unintentional nuclear conflicts remain possibilities as long as nations around the world have nuclear arsenals. At present, there are no strategies to provide biological protection before and/or after radiation exposure. This book identifies and examines nontoxic and cost-effective agents that could be effective in preventing and mitigating acute radiation damage before and after exposure. The text discusses the implementation of physical and biological protection strategies for first responders at risk.
Identification and investigation of “near-miss” incidents can be the difference between avoiding and suffering a drastic, loss-producing accident. This book provides step-by-step instructions on how to develop a “near-miss” incident program in the workplace to isolate and eliminate root causes, heal systemic weaknesses, and implement safety management systems before an accident occurs. Focusing on the successes of safety systems at two large copper mines, numerous diverse industries, and an aluminum smelter, it includes several examples and case studies to clarify the investigative philosophy and preventive application of “near-miss” incidents.
Catalog no. K13439, ISBN: 978-1-4398-7424-0 March 2012, 6-1/8 x 9-1/4, 302 pp. Suggested Price: $89.95 / £57.99 Also available as an eBook
Safety
Aurora Safety, Founder, CEO, Illinois, USA
McKinnon & Associates, Western Cape, South Africa
Catalog no. K13720, ISBN: 978-1-4398-7946-7 February 2012, 6-1/8 x 9-1/4, 197 pp. Suggested Price: $99.95 / £63.99 Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
79
Safety Professional’s Reference and Study Guide
Edited by
E. Scott Dunlap Eastern Kentucky University, Richmond, USA
W. David Yates
Safety/General References 80
The Comprehensive Handbook of School Safety
Bodine Services of the Midwest, Decatur, Illinois, USA
Occupational Safety & Health Guide Series
A reference and study guide for candidates preparing to take the Board of Certified Safety Professional’s exam, this book provides technical information needed for the test. It covers topics such as ventilation, noise, gases, particulates, radiation, toxicology, industrial hygiene, biological hazards, thermal stressors, statistics, fire protection and prevention, accident investigation, mechanics, hydrostatics and hydraulics, electrical safety, engineering economy, and workers compensation. The book provides step-by-step instructions on how to solve the equations and formulas on the exam and gives examples on how and when to use them.
Recent news reports demonstrate that comprehensive action must be taken to protect not only students, but faculty and staff who are also at risk in the school environment. This book presents the topic of school safety from a holistic perspective that addresses the spectrum of safety risks to students, faculty, and staff. It presents vulnerability assessment tools and incident investigation forms to help schools develop a comprehensive safety program. Additional topics include security protocols, environmental safety risks, and cyber safety.
Catalog no. K11570, ISBN: 978-1-4398-3485-5 December 2010, 6-1/8 x 9-1/4, 580 pp. Suggested Price: $109.95 / £69.99
Catalog no. K13432, ISBN: 978-1-4398-7407-3 September 2012, 6-1/8 x 9-1/4, 454 pp. Suggested Price: $119.95 / £76.99 Also available as an eBook
Also available as an eBook
A Practical Handbook, Second Edition
The Hazard Control Approach to Improving Safety, Health, and Related Functions
Steven Di Pilla
James T. Tweedy
Slip, Trip, and Fall Prevention
ESIS, Inc., Haddon Heights, New Jersey, USA
Consultant, Helena, Alabama, USA
A comprehensive reference for prevention, control, and mitigation of slip, trip, and fall accidents, this well-illustrated and carefully researched volume covers standards and best practices relating to facility design, effective management control programs, test methods and standards relating to pedestrian safety, and slip resistance methods. In addition to fall exposure profiles of high-risk occupations, the book contains chapters devoted to healthcare and food service. It provides step-by-step information on slip/fall accident reporting, investigation, and mitigation. It also includes checklists, handouts, case studies, rich online resources, and an extensive bibliography.
Designated as the Primary Study Reference for those preparing for the Certified Hazard Control Manager (CHCM) credential, this text outlines the importance of using management and leadership principles to improve hazard control and safety management effectiveness. It focuses on improving organizations by viewing hazard control and safety management as organizational functions. It presents proactive hazard control management as essential in improving the bottom line of the organization. The book addresses the inter-relationships of other organizational functions to the functions of hazard control, accident prevention and safety.
Catalog no. 82345, ISBN: 978-1-4200-8234-0 July 2009, 6-1/8 x 9-1/4, 480 pp. Suggested Price: $113.95 / £73.99
Catalog no. K15178, ISBN: 978-1-4665-5158-9 May 2013, 7 x 10, 550 pp. Suggested Price: $99.95 / £63.99
Also available as an eBook
Also available as an eBook
Staying Safe at School
Case Studies in Disaster Response and Emergency Management
Second Edition
Nicolas A. Valcik
Chester L. Quarles
University of Texas at Dallas, USA
The University of Mississippi, University, USA
Paul E. Tracy
Tammy F. Quarles
University of Massachusetts at Lowell, USA
Oxford, Mississippi, USA
ASPA Series in Public Administration and Public Policy, 169
Concise and practical, this guidebook shows teenagers and pre-teens how to perform a risk assessment to determine if they should feel threatened. It explains what to do and what not to do in a crisis and helps them improve their chances of survival if they become victimized. It also describes how to make changes in their lifestyles that will reduce their risk of victimization, and provides tips on working with other students and school personnel to increase the safety of all.
Presenting more than 50 case studies, this book illustrates the application of public administration theories and practices to real-life disasters. Arranged chronologically, the case studies involve incidents from the U.S. and worldwide, with topics including natural disasters, industrial accidents, epidemics, and terrorist attacks. The book demonstrates with the perspective of 20/20 hindsight how preventive planning measures are best practiced. The authors include a lengthy introduction that explains their case selection criteria and how the book can be used as a learning and reference tool for any current or future public manager faced with the complexities of a wide-scale emergency.
Catalog no. K12715, ISBN: 978-1-4398-5828-8 May 2011, 6 x 9, 158 pp., Soft Cover Suggested Price: $41.95 / £26.99 Also available as an eBook
Catalog no. K13913, ISBN: 978-1-4398-8316-7 January 2013, 6-1/8 x 9-1/4, 262 pp. Suggested Price: $79.95 / £49.99
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Deliberative Processes, Social Barriers and Methodologies
Responsible Nanobiotechnology
Harald Throne-Holst, Eivind Soto, Pal Strandbakken, and Gerd Scholl
Armin Grunwald
A number of political bodies have started to involve citizens and to consider their concerns, attitudes, hopes, and worries in an early stage of the coming nano revolution. For this book, an international consortium of experts mapped a large number of these deliberations, mainly in the European Union and the United States, and proceeded to give closer analysis of a selection of those that were found most interesting. The second part of the book analyzes seven citizen-oriented deliberations. The third part of the book looks into a set of more stakeholder-oriented deliberations.
This book comprehensively reviews the considerations of nanotechnology elaborated in philosophy, ethics, and the social sciences and systematizes and develops them further. It focuses on the issues of ethical responsibility regarding chances and risks of nanotechnology and its possible applications in the fields of synthetic nanoparticles, synthetic biology, animal enhancement, and human enhancement. The book has been, thus, put in the context of the keywords “responsible innovation” and “reflective sciences,” which have been central concepts in the debates about the relationship between science and society for the last few years.
Catalog no. N10492, ISBN: 978-981-4316-16-3 November 2012, 6 x 9, 300 pp. Suggested Price: $149.95 / £95.00 Also available as an eBook
Philosophy and Ethics Karlsruhe Institute of Technology, Germany
Catalog no. N10506, ISBN: 978-981-4316-80-4 October 2012, 6 x 9, 400 pp. Suggested Price: $149.95 / £95.00 Also available as an eBook
Emergency Planning Guide for Utilities
General References
Consumers and Nanotechnology
Second Edition Samuel Mullen Absecon, New Jersey, USA
Providing utility-wide risk assessment and improvement strategies, this indispensible guide assists utility planners, trainers, and responders to effectively improve the level of resilience and therefore mitigate the impact of disaster events on infrastructure, people, and resources. It presents new and seasoned approaches to plan development, assessment, and management and addresses issues of compliance—exposing the depth and breadth of action required. Emphasizing communication with emergency management organizations, it discusses computer and web-based outage and control systems, presents auditing tactics and metrics, and includes Internet links to further efficiency, resilience, and compliance. Catalog no. K14544, ISBN: 978-1-4665-0485-1 January 2013, 6-1/8 x 9-1/4, 227 pp. Suggested Price: $89.95 / £57.99 Also available as an eBook
Textbook
Introduction to Transportation Security Frances L. Edwards and Daniel C. Goodrich Mineta Transportation Institute, San Jose State University, California, USA
Providing transportation managers with the knowledge, skills, and abilities to effectively manage the security of transportation assets, this volume discusses the integrated nature of the nation’s critical infrastructure and the threats to transportation in each surface mode. The authors explore federal agencies working in emergency management and transportation security and their intelligence and response requirements and capabilities. They also present costbeneficial security strategies aimed at preventing catastrophic failures in each transportation mode and supply effective methods for organizing, testing, and evaluating transportation security across modes and professions. Catalog no. K12044, ISBN: 978-1-4398-4576-9 October 2012, 7 x 10, 388 pp. Suggested Price: $69.95 / £44.99 Also available as an eBook
For more information and a complete list of titles, visit us at www.crcpress.com
81
10 Essentials for High Performance Quality in the 21st Century............49 12 Pillars of Project Excellence: A Lean Approach to Improving Project Results..................................................................................................37 12 Principles of Manufacturing Excellence: A Leader’s Guide to Achieving and Sustaining Excellence.....................................................................65 20 Keys to Workplace Improvement.....................................................49 5 Pillars of the Visual Workplace............................................................49 50 Policies and Plans for Outpatient Services........................................16 5S for Healthcare..................................................................................16 5S for Operators: 5 Pillars of the Visual Workplace................................49 5S for the Office: Organizing the Workplace to Eliminate Waste...........49 5S Pocket Guide...................................................................................49 5S System Kit: Workplace Organization and Standardization................50 7 Kata: Toyota Kata, TWI, and Lean Training.........................................45
A
Title Index 82
A Guide to Human Factors and Ergonomics, Second Edition..................8 A Practical Handbook for Analytics.......................................................22 Accident/Incident Prevention Techniques, Second Edition....................76 Achieving Lean Changeover: Putting SMED to Work............................60 Adaptive, Dynamic, and Resilient Systems............................................46 Advanced Risk Analysis in Engineering Enterprise Systems....................40 Advances in Affective and Pleasurable Design.........................................3 Advances in Applied Human Modeling and Simulation..........................3 Advances in Cognitive Engineering and Neuroergonomics.....................3 Advances in Design for Cross-Cultural Activities Part I.............................3 Advances in Design for Cross-Cultural Activities Part II............................3 Advances in Ergonomics in Manufacturing.............................................3 Advances in Human Aspects of Aviation.................................................3 Advances in Human Aspects of Healthcare.............................................3 Advances in Human Aspects of Road and Rail Transportation.................3 Advances in Human Factors and Ergonomics 2012- 14 Volume Set: Proceedings of the 4th AHFE Conference 21-25 July 2012......................3 Advances in Physical Ergonomics and Safety..........................................3 Advances in Social and Organizational Factors.......................................3 Advances in the Human Side of Service Engineering...............................3 Advances in Usability Evaluation Part I....................................................3 Advances in Usability Evaluation Part II...................................................3 Affective Computing: Theory, Methods, and Applications......................6 Agents, Games, and Evolution: Strategies at Work and Play..................20 Air Contaminants, Ventilation, and Industrial Hygiene Economics: The Practitioner’s Toolbox and Desktop Handbook.....................................74 Air Quality, Fourth Edition....................................................................28 Aircraft Interior Comfort and Design.....................................................10 Amoeba Management: The Dynamic Management System for Rapid Market Response...................................................................24 Analytical Methods for Risk Management: A Systems Engineering Perspective...........................................................................................46 Andy & Me, Second Edition: Crisis & Transformation on the Lean Journey........................................................................................70 Antipatterns: Managing Software Organizations and People, Second Edition.....................................................................................31 Applied Concept Mapping: Capturing, Analyzing, and Organizing Knowledge.........................................................................24 Applied Operational Research with SAS................................................20 Applied Reliability, Third Edition...........................................................40 Architecture of Software and Systems...................................................37 Art of Systems Architecting, Third Edition.............................................48 Asbestos: Risk Assessment, Epidemiology, and Health Effects, Second Edition.....................................................................................74 Asset Management Excellence: Optimizing Equipment Life-Cycle Decisions, Second Edition.....................................................................40 Auditory Cognition and Human Performance: Research and Applications......................................................................4 Automatic Monitoring, Fault Diagnostics, and Maintenance: Using Meta-Heuristic Optimization.......................................................40 Automotive Ergonomics: Driver-Vehicle Interaction..............................10 Autonomous Maintenance for Operators..............................................70 Autonomous Maintenance in Seven Steps: Implementing TPM on the Shop Floor..................................................50 Aviation Psychology and Human Factors................................................5
B Basics of Benchmarking, Second Edition...............................................70 Basics of Line Balancing and JIT Kitting.................................................50 Basics of Project Evaluation and Lessons Learned..................................31 Basics of Self-Balancing Processes: True Lean Continuous Flow.............50 Behavioural Adaptation and Road Safety: Theory, Evidence, and Action.6 Biomechanics of Human Motion: Applications in the Martial Arts...........8 Biomechanics of the Upper Limbs: Mechanics, Modeling and Musculoskeletal Injuries, Second Edition.................................................9 Biomechanics: Principles and Practices...................................................8 Biomimicry: Architecture and Design....................................................11 Biopharmaceutical Supply Chains: Distribution, Regulatory, Systems and Structural Changes Ahead....................................................................66 Bodyspace: Anthropometry, Ergonomics and the Design of Work, Third Edition..................................................................................................13 Building Network Capabilities in Turbulent Competitive Environments: Practices of Global Firms from Korea and Japan....................................66 Building Quality Management Systems: Selecting the Right Methods and Tools...............................................................................50 Bullying and Harassment in the Workplace: Developments in Theory, Research, and Practice, Second Edition....................................13 Business Analysis for Business Intelligence.............................................31
Business Analysis Terms: A Working Glossary........................................32 Business Process Modeling, Simulation and Design, Second Edition.....20 Business-Driven IT-Wide Agile (Scrum) and Kanban (Lean) Implementation: An Action Guide for Business and IT Leaders..............51
C Canine Ergonomics: The Science of Working Dogs.................................4 Carbon Footprint Analysis: Concepts, Methods, Implementation, and Case Studies.........................................................................................60 Cargo Crime: Security and Theft Prevention.........................................66 Case Studies in Disaster Response and Emergency Management..........80 CBAP® Exam: Practice Test and Study Guide, Second Edition..............32 Cellular Manufacturing: One-Piece Flow for Workteams.......................51 Change or Die - The Business Process Improvement Manual................32 Clear and Concise Communications for Scientists and Engineers..........51 Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes......................................................51 Complete Project Management Office Handbook, Second Edition.......38 Composite Materials and Processing....................................................61 Composites Manufacturing: Materials, Product, and Process Engineering..............................................................................61 Comprehensive Handbook of School Safety.........................................80 Computational Methods in Finance......................................................20 Computer Access for People with Disabilities: A Human Factors Approach...............................................................................................9 Concise Guide to Workplace Safety and Health: What You Need to Know, When You Need It.....................................................................76 Consumers and Nanotechnology: Deliberative Processes, Social Barriers and Methodologies........................................................81 Continuous Time Dynamical Systems: State Estimation and Optimal Control with Orthogonal Functions......................................................46 Contracts for Engineers: Intellectual Property, Standards, and Ethics....51 Coordinate Measuring Machines and Systems, Second Edition............29 Corporate Security in the Asia-Pacific Region: Crisis, Crime, Fraud, and Misconduct...................................................................................51 COSMIC Function Points: Theory and Advanced Practices....................32 Creating a Lean and Green Business System: Techniques for Improving Profits and Sustainability..............................52 Creating a Lean Culture: Tools to Sustain Lean Conversions, Second Edition.....................................................................................25 Creating Mixed Model Value Streams: Practical Lean Techniques for Building to Demand, Second Edition....................................................52 Cross-Cultural Design for IT Products and Services.................................6 Cross-Functional Productivity Improvement.........................................41 Cultural Ergonomics: Theory, Methods, and Applications.....................11 Cultural Factors in Systems Design: Decision Making and Action............4 Cultural Property Security: Protecting Museums, Historic Sites, Archives, and Libraries..........................................................................14
D Decision Making in Service Industries: A Practical Approach.................20 Design and Management of RFID-enabled Enterprises..........................47 Design for Six Sigma in Product and Service Development: Applications and Case Studies..............................................................61 Design of Biomedical Devices and Systems, Second Edition.................11 Design of Enterprise Systems: Theory, Architecture, and Methods........47 Designing for Situation Awareness: An Approach to User-Centered Design, Second Edition.........................................................................11 Designing Training and Instructional Programs for Older Adults.............4 Determining Project Requirements, Second Edition: Mastering the BABOK® and the CBAP® Exam............................................................32 Discrimination Law Issues for the Safety Professional............................76 Display and Interface Design: Subtle Science, Exact Art..........................4 Distillation Control, Optimization, and Tuning: Fundamentals and Strategies.............................................................................................61 DOE Simplified: Practical Tools for Effective Experimentation, Second Edition.....................................................................................52 Driving Strategy to Execution Using Lean Six Sigma: A Framework for Creating High Performance Organizations............................................52 Dynamic Progress Method: Using Advanced Simulation to Improve Project Planning and Management.......................................................38
E Effective Methods for Software and Systems Integration.......................32 Effective Project Management Through Applied Cost and Schedule Control.................................................................................................39 Effective Safety and Health Training......................................................76 Electric Power Distribution Reliability, Second Edition...........................41 Electrical Calculations and Guidelines for Generating Station and Industrial Plants....................................................................................28 Electrolytic In-Process Dressing (ELID) Technologies: Fundamentals and Applications............................................................61 Electrospinning of Nanofibers in Textiles...............................................69 Emergency Planning Guide for Utilities, Second Edition........................81 Encyclopedia of Supply Chain Management - Two Volume Set............66 Engineering for Sustainability...............................................................66 Engineering Mega-Systems: The Challenge of Systems Engineering in the Information Age.............................................................................52 Engineering Optimization: A Modern Approach...................................41 Engineering Systems Integration: Theory, Metrics, and Methods..........47 Enterprise Dynamics Sourcebook..........................................................47 Environmental Health and Hazard Risk Assessment: Principles and Calculations..........................................................................................74 Environmental Health: Indoor Air Quality.............................................74
Epidemic of Medical Errors and Hospital-Acquired Infections: Systemic and Social Causes..................................................................76 Equipment Management in the Post-Maintenance Era: A New Alternative to Total Productive Maintenance (TPM)..............................14 Ergonomics for Beginners: A Quick Reference Guide, Third Edition......13 Ergonomics in the Automotive Design Process.....................................11 Ergonomics: Foundational Principles, Applications, and Technologies....6 ERP: Tools, Techniques, and Applications for Integrating the Supply Chain, Second Edition..........................................................................66 Essential Statistical Concepts for the Quality Professional......................41 Essentials of Engineering Leadership and Innovation............................20 Essentials of Logistics and Management, Third Edition.........................67 Ethics and Project Management...........................................................33 Evaluation of Human Work, 3rd Edition..................................................8 Exchange: A Bold and Proven Approach to Resolving Workplace Conflict...............................................................................27 Expanded and Annotated My Life and Work: Henry Ford’s Universal Code for World-Class Success...............................................................50 Experimental Design: From User Studies to Psychophysics.....................6
F Facilities Design, Third Edition..............................................................28 Factory of One: Applying Lean Principles to Banish Waste and Improve Your Personal Performance.....................................................52 Feedback Toolkit: 16 Tools for Better Communication in the Workplace, Second Edition...................................................................25 First Course in Quality Engineering: Integrating Statistical and Management Methods of Quality, Second Edition................................40 Fitting the Human: Introduction to Ergonomics, Sixth Edition..............13 Food Plant Engineering Systems, Second Edition..................................28 Food Safety Regulatory Compliance: Catalyst for a Lean and Sustainable Food Supply Chain............................................................67 Forensic Investigation of Processing Plant Accidents.............................29 Four Practical Revolutions in Management: Systems for Creating Unique Organizational Capability.........................................................53 Fundamentals of Biomechanics............................................................10 Fundamentals of Machining Processes: Conventional and Nonconventional Processes..................................................................61 Fundamentals of Manufacturing For Engineers.....................................62 Future of Lean Sigma Thinking in a Changing Business Environment...59 Fuzzy Multiple Objective Decision Making............................................21
G Gemba Walks for Service Excellence: The Step-by-Step Guide for Identifying Service Delighters...............................................................53 General Convexity, Nonsmooth Variational Inequalities, and Nonsmooth Optimization.....................................................................21 Getting to Standard Work in Health Care: Using TWI to Create a Foundation for Quality Care.................................................................16 Global Lean Supply Chain: Creating End-to-End Value.........................69 Global Production Networks: Operations Design and Management, Second Edition.....................................................................................30 Green Electronics Manufacturing: Creating Environmental Sensible Products...............................................................................................62 Green Products: Perspectives on Innovation and Adoption...................53 Green Project Management..................................................................33 Greener Products: The Making and Marketing of Sustainable Brands...33 Guide to IT Contracting: Checklists, Tools, and Techniques..................33
H Handbook for Critical Cleaning, Second Edition - 2 Volume Set............62 Handbook for Critical Cleaning: Applications, Processes, and Controls, Second Edition.....................................................................................62 Handbook for Critical Cleaning: Cleaning Agents and Systems, Second Edition.....................................................................................62 Handbook of Aviation Human Factors, Second Edition...........................8 Handbook of Driving Simulation for Engineering, Medicine, and Psychology.............................................................................................4 Handbook of Energy Audits, Ninth Edition...........................................14 Handbook of Human Factors and Ergonomics in Health Care and Patient Safety, Second Edition........................................................76 Handbook of Human Factors and Ergonomics Methods.........................8 Handbook of Human Factors in Medical Device Design........................11 Handbook of Human Factors in Web Design, Second Edition.................6 Handbook of Industrial Drying, Third Edition........................................62 Handbook of Industrial Engineering Equations, Formulas, and Calculations..........................................................................................30 Handbook of Lubrication and Tribology, Volume II: Theory and Design, Second Edition......................................................62 Hazard Control Approach to Improving Safety, Health, and Related Functions..............................................................................................80 Hazardous Chemicals: Safety Management and Global Regulations.....77 Hazardous Drugs in Healthcare, Pharmaceutical and Veterinary Facilities: Strategies in Achieving Compliance......................77 Hazardous Laboratory Chemicals Disposal Guide, Third Edition............77 Hazardous Material (HAZMAT) Life Cycle Management: Corporate, Community, and Organizational Planning and Preparedness................67 Hazardous Materials Chemistry for Emergency Responders, Third Edition.........................................................................................74 Healthcare Delivery in the U.S.A.: An Introduction, Second Edition......16 Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements......................................................................................17 High-Performance Buildings: A Guide for Owners and Managers.........15
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
I Identifying Waste on the Shopfloor......................................................70 Implementing Program Management: Templates and Forms Aligned with the Standard for Program Management Second Edition (2008)..........................................................................33 Implementing Standardized Work: Measuring Operators’ Performance.........................................................................................71 Implementing Standardized Work: Process Analysis..............................71 Implementing Standardized Work: Writing Standardized Work Forms..71 Implementing TWI: Creating and Managing a Skills-Based Culture.......41 Improving Quality in Outpatient Services.............................................17 Improving Reliability and Quality for Product Success...........................41 Incidental Trainer: A Reference Guide for Training Design, Development, and Delivery.........................................................................................75 Industrial Applications of Laser Diagnostics...........................................42 Industrial Brazing Practice, Second Edition...........................................63 Industrial Fire Protection Handbook, Second Edition............................77 Innovative Solutions: What Designers Need to Know for Today’s Emerging Markets................................................................................12 Instrumentation for Process Measurement and Control, Third Editon...29 Integral Logistics Management: Operations and Supply Chain Management Within and Across Companies, Fourth Edition................67 Intelligent Diagnosis and Prognosis of Industrial Networked Systems...42 Intelligent Manufacturing: Reviving U.S. Manufacturing Including Lessons Learned from Delphi Packard Electric and General Motors.......71 Internet Retail Operations: Integrating Theory and Practice for Managers.............................................................................................67 Introduction to Ergonomics, Third Edition............................................13 Introduction to Human Factors and Ergonomics for Engineers, Second Edition.....................................................................................14 Introduction to Linear Optimization and Extensions with MATLAB.......21 Introduction to Numerical Analysis and Optimization...........................21 Introduction to Process Control, Second Edition...................................63 Introduction to Supply Chain Management Technologies, Second Edition.....................................................................................67 Introduction to Transportation Security................................................81 IT Best Practices: Management, Teams, Quality, Performance, and Projects.................................................................................................34 It’s About Time: The Competitive Advantage of Quick Response Manufacturing......................................................................................53
J Just-in-Time for Healthcare...................................................................17
K Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments.................................................................27 Kaizen for the Shop Floor: A Zero-Waste Environment with Process Automation..........................................................................................25 Kaizen Workshops for Lean Healthcare.................................................17 Kanban for the Shopfloor.....................................................................68 Kanban for the Supply Chain: Fundamental Practices for Manufacturing Management, Second Edtion...............................................................68 Keeping Your Business in the U.S.A.: Profit Globally While Operating Locally..................................................................................................54 Knowledge Management Handbook: Collaboration and Social Networking, Second Edition.................................................................25 Knowledge Science: Modeling the Knowledge Creation Process..........21 Knowledge Service Engineering Handbook............................................5
L
Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Second Edition................................................................17 Lean Human Resources: Redesigning HR Processes for a Culture of Continuous Improvement....................................................................26 Lean Innovation: Understanding What’s Next in Today’s Economy.......54 Lean IT: Enabling and Sustaining Your Lean Transformation..................26 Lean Leadership for Healthcare.............................................................18 Lean Management System LMS:2012: A Framework for Continual Lean Improvement.......................................................................................54 Lean Office and Service Simplified: The Definitive How-To Guide.........54 Lean Production for Competitive Advantage: A Comprehensive Guide to Lean Methodologies and Management Practices...................54 Lean Production for the Small Company..............................................55 Lean Production Simplified, Second Edition: A Plain-Language Guide to the World’s Most Powerful Production System.......................71 Lean Safety: Transforming your Safety Culture with Lean Management........................................................................................78 Lean Six Sigma Handbook: Tools and Methods for Process Improvement.......................................................................................55 Lean Supply Chain Management Essentials: A Framework for Materials Managers..............................................................................68 Lean Sustainability: Creating Safe, Enduring, and Profitable Operations...........................................................................................55 Lean Thinking Your Way Through an EMR Implementation: A Practitioner’s Guide to Planning and Executing a Successful Project......18 Lean-Led Hospital Design: Creating the Efficient Hospital of the Future.........................................................................................18 Learning Curves: Theory, Models, and Applications..............................21 Linear Programming with Duals: A Modern Exposition.........................22 Liquid Lean: Developing Lean Culture in the Process Industries............55 Loss Control Auditing: A Guide for Conducting Fire, Safety, and Security Audits...............................................................................78
M Machine Learning and Knowledge Discovery for Engineering Systems Health Management...............................................................47 Made-to-Order Lean: Excelling in a High-Mix, Low-Volume Environment.........................................................................................55 Maintenance, Replacement, and Reliability: Theory and Applications...42 Make No Mistake!: An Outcome-Based Approach to Mistake-Proofing..................................................................................42 Making IT Lean: Applying Lean Practices to the Work of IT...................26 Management Obligations for Health and Safety...................................78 Management of Hazardous Energy: Deactivation, De-Energization, Isolation, and Lockout..........................................................................75 Managing Organizational Knowledge: 3rd Generation Knowledge Management and Beyond....................................................................63 Managing Projects in Trouble: Achieving Turnaround and Success.......34 Managing Supply Chains on the Silk Road: Strategy, Performance, and Risk................................................................................................68 Manual Lifting: A Guide to the Study of Simple and Complex Lifting Tasks..........................................................................................10 Manufacturing Technology Transfer: A Japanese Monozukuri View of Needs and Strategies............................................................................42 Mapping Clinical Value Streams............................................................18 Mapping the Total Value Stream: A Comprehensive Guide for Production and Transactional Processes...........................................55 Mastering Technical Communication Skills: A Student’s Handbook........5 Maximizing Benefits from IT Project Management: From Requirements to Value Delivery...................................................34 Measurement of Wool Fibre Properties and their Effect on Worsted Processing Performance and Product Quality: Part 1: The Objective Measurement of Wool Fibre Properties.................................................70 Mechanical Tolerance Stackup and Analysis, Second Edition.................56 Methods in Product Design: New Strategies in Reengineering..............64 Micromanufacturing Processes.............................................................64 Microorganisms in Home and Indoor Work Environments: Diversity, Health Impacts, Investigation and Control, Second Edition...................75 Mistake Proofing for Lean Healthcare...................................................18 Mistake-Proofing for Operators: The ZQC System................................42 Modeling of Responsive Supply Chain..................................................22 Modern Construction: Lean Project Delivery and Integrated Practices.......................................................................30 MOST Work Measurement Systems, Third Edition,...............................56 Motor Fleet Safety and Security Management, Second Edition.............78 Multiple Attribute Decision Making: Methods and Applications............22 Nanotechnology: Health and Environmental Risks, Second Edition.......75 Netcentric System of Systems Engineering with DEVS Unified Process..47 Neuroadaptive Systems: Theory and Applications..................................5 New Horizons in Standardized Work: Techniques for Manufacturing and Business Process Improvement..............................43
N
Labor and Employment Issues for the Safety Professional.....................75 Leadersights: Creating Great Leaders Who Create Great Workplaces....25 Leading Effective Virtual Teams: Overcoming Time and Distance to Achieve Exceptional Results..................................................................34 Leading the Lean Enterprise Transformation.........................................54 Leading the Lean Healthcare Journey: Driving Culture Change to Increase Value.......................................................................................17 Lean 3P Advantage: A Practitioner’s Guide to the Production Preparation Process..............................................................................34 Lean for the Process Industries: Dealing with Complexity.....................63 Lean Higher Education: Increasing the Value and Performance of University Processes..............................................................................26
New Triple Constraints for Sustainable Projects, Programs, and Portfolios.......................................................................................38 Nonlinear Systems Stability Analysis: Lyapunov-Based Approach..........43
O Objective is Quality: An Introduction to Performance and Sustainability Management Systems.....................................................45 Occupational Health and Safety Management: A Practical Approach, Second Edition.....................................................................................78 Occupational Physiology........................................................................9 OEE for Operators: Overall Equipment Effectiveness.............................56
One Team on All Levels: Stories from Toyota Team Members, Second Edition.....................................................................................26 Open Systems Dependability: Dependability Engineering for Ever-Changing Systems........................................................................43 Operations Management: A Modern Approach....................................15 Optimal Supervisory Control of Automated Manufacturing Systems....30 Optimality Conditions in Convex Optimization: A Finite-Dimensional View....................................................................22 Organizational Alignment Handbook: A Catalyst for Performance Acceleration..........................................................................................56 Organizational Master Plan Handbook: A Catalyst for Performance Planning and Results.............................................................................56 Orthopaedic Biomechanics...................................................................10 Out of the Present Crisis: Rediscovering Improvement in the New Economy..............................................................................................56
P Patent Fundamentals for Scientists and Engineers, Third Edition...........57 Patient Safety: A Human Factors Approach.............................................9 Patient Safety: An Engineering Approach..............................................43 Patient-Focused Network Integration in BioPharma: Strategic Imperatives for the Years Ahead............................................................68 People, Process, and Culture: Lean Manufacturing Around the Real World...................................................................................................26 Performance Evaluation of Industrial Systems: Discrete Event Simulation in Using Excel/VBA, Second Edition.....................................57 Performance Hubs: Engaging Teams in Focused Continuous Improvement.......................................................................................57 Performance Mapping and Measurement Handbook...........................57 PgMP® Exam Practice Test and Study Guide, Third Edition..................35 Physical Hazards of the Workplace, Second Edition...............................78 Planning, Estimating, and Control of Chemical Construction Projects, Second Edition.....................................................................................35 PMP Exam: Practice Test and Study Guide, Eighth Edition....................35 PMP Exam: Practice Test and Study Guide, Ninth Edition.....................35 PMP® Certification Exam Study Guide.................................................38 PMP® Exam Challenge!, Fifth Edition...................................................35 Pocket Guide to the Baldrige Criteria (5-Pack)......................................57 Poka-Yoke: Improving Product Quality by Preventing Defects...............43 Popular Manufacturing Myths: Eliminating Widely Held Beliefs That Reduce Competitiveness...............................................................72 Portable PMP® Exam Prep: Conversations on Passing the PMP® Exam, Fourth Edition.................................................................38 Portfolio Optimization..........................................................................22 Practical Application of the Process Capability Study: Evolving From Product Control to Process Control......................................................45 Practical Plant Failure Analysis: A Guide to Understanding Machinery Deterioration and Improving Equipment Reliability..............................29 Practical Reliability Engineering and Analysis for System Design and Life-Cycle Sustainment..................................................................43 Practical Spreadsheet Risk Modeling for Management..........................23 Principles of Emergency Management: Hazard Specific Issues and Mitigation Strategies............................................................................79 Principles of Emergency Management: Public Health Considerations...79 Principles of Risk Analysis: Decision Making Under Uncertainty.............23 Principles of Supply Chain Management..............................................68 Probability and Stochastic Modeling.....................................................23 Probability Foundations for Engineers...................................................23 Probability, Statistics, and Reliability for Engineers and Scientists, Third Edition.........................................................................................57 Process Plants: Shutdown and Turnaround Management.....................29 Product Design for Manufacture and Assembly, Third Edition...............64 Product Wheel Handbook: Creating Balanced Flow in Multi-Product Process Operations...............................................................................65 Production and Operations Management.............................................29 Production and Operations Management for Manufacturing and Services.........................................................................................58 Program Management Complexity: A Competency Model..................35 Program Management: A Life Cycle Approach.....................................36 Progressive Kaizen:: The Key to Gaining a Global Competitive Advantage............................................................................................72 Project Management Concepts, Methods, and Techniques..................36 Project Management for Healthcare.....................................................36 Project Management Tools and Techniques for Success........................35 Project Management: Systems, Principles, and Applications.................23 Projects and Complexity.......................................................................36 Psychology of Lean Improvements: Why Organizations Must Overcome Resistance and Change the Culture.....................................27
Q Quality By Experimental Design, 3rd Edition.........................................44 Quality Engineering: Off-Line Methods and Applications......................44 Quality Lighting for High Performance Buildings..................................15 Quality Management in Construction Projects......................................44 Quality of Life Technology Handbook.....................................................5 Quick Changeover for Operators: The SMED System............................58 Quick Response Manufacturing: A Companywide Approach to Reducing Lead Times............................................................................58
R Radiation Injury Prevention and Mitigation in Humans.........................79 Radiation Safety in Nuclear Medicine, Second Edition..........................79 Reducing Process Costs with Lean, Six Sigma, and Value Engineering Techniques...........................................................................................58
For more information and a complete list of titles, visit us at www.crcpress.com
Title Index
Hoshin Kanri for the Lean Enterprise: Developing Competitive Capabilities and Managing Profit..........................................................53 Hospital Airborne Infection Control......................................................75 Hospitality Security: Managing Security in Today’s Hotel, Lodging, Entertainment, and Tourism Environment............................................15 Hot Deformation and Processing of Aluminum Alloys...........................63 How to Finance Energy Management Projects: Solving the “Lack of Capital Problem”....................................................................15 How to Outthink, Outmaneuver, and Outperform Your Competitors: Lessons from the Masters of Strategy....................................................53 How to Reduce the Cost of Software Testing........................................33 Human Error in Medicine, Second Edition............................................77 Human Factors and Ergonomics in Consumer Product Design: Methods and Techniques.....................................................................12 Human Factors in Simple and Complex Systems, Second Edition...........9 Human Safety and Risk Management, Second Edition..........................77 Human Work Productivity: A Global Perspective...................................30 Human–Computer Interaction Handbook: Fundamentals, Evolving Technologies, and Emerging Applications, Third Edition.........................7 Human-Robot Interaction in Social Robotics...........................................7
83
Title Index / Author Index 84
Relentless Improvement: True Stories of Lean Transformations..............64 Reliability and Maintenance: Networks and Systems.............................23 Reliability Engineering and Risk Analysis: A Practical Guide, Second Edition.....................................................................................44 Reliability Models for Engineers and Scientists......................................44 Remanufacturing Modeling and Analysis..............................................69 Removing the Barriers to Efficient Manufacturing: Real-World Applications of Lean Productivity..........................................................44 Requirements Engineering for Software and Systems............................36 Responsible Nanobiotechnology: Philosophy and Ethics.......................81 Reverse Supply Chains: Issues and Analysis...........................................69 Revolution in Manufacturing: The SMED System..................................72 RFID and Auto-ID in Planning and Logistics: A Practical Guide for Military UID Applications.................................................................30 Right Choice: Using Theory of Constraints for Effective Leadership.......27 Right Light: Matching Technologies to Needs and Applications............65 Right Measures: The Story of a Company’s Journey to Find the True Indicators of Its Success and Values...............................................58 Risk Intelligent Supply Chains: How Leading Turkish Companies Thrive in the Age of Fragility.................................................................69 Risk Management and Simulation........................................................24 Roll Forming Handbook........................................................................64 Root Cause Analysis: Improving Performance for Bottom-Line Results, Fourth Edition..........................................................................45 Rough Multiple Objective Decision Making..........................................24 RSM Simplified: Optimizing Processes Using Response Surface Methods for Design of Experiments.........................................58 Run Grow Transform: Integrating Business and Lean IT........................59
S Safer Hospital Care: Strategies for Continuous Innovation....................19 Safety and Human Error in Engineering Systems...................................45 Safety Management: A Comprehensive Approach to Developing a Sustainable System...............................................................................79 Safety Management: Near Miss Identification, Recognition, and Investigation.........................................................................................79 Safety Professional’s Reference and Study Guide...................................80 Science of Footwear.............................................................................12 Scrum Project Management.................................................................36 Scrum Software Development..............................................................37 ScrumMaster Study Guide....................................................................38 Semantic Turn: A New Foundation for Design......................................12 Service Systems: Design, Applications, and Management.....................48 Six Sigma for Powerful Improvement: A Green Belt DMAIC Training Course with Excel Tools........................................................................45 Skill Training in Multimodal Virtual Environments...................................9 Slip, Trip, and Fall Prevention: A Practical Handbook, Second Edition...80 Software Designers in Action: A Human-Centric Look at Design Work....7 Software Engineering Reviews and Audits.............................................37 SPC Simplified: Practical Steps to Quality..............................................59 Spend Analysis and Specification Development Using Failure Interpretation.......................................................................................15 Standard Work for Lean Healthcare......................................................19 Standard Work for the Shopfloor..........................................................72 Staying Lean: Thriving, Not Just Surviving, Second Edition...................27 Staying Safe at School, Second Edition.................................................80 Stewart’s Guide to Floor Management: The Floor Managers Guide to the Leadership and Improvement..........................................72 Strategic Planning, Execution, and Measurement (SPEM): A Powerful Tool for CEOs......................................................................59 Strategic Project Office, Second Edition................................................39 Study of the Toyota Production System: From an Industrial Engineering Viewpoint.........................................................................72 Supply Chain Security: A Comprehensive Approach.............................69 Support Vector Machines: Optimization Based Theory, Algorithms, and Extensions.....................................................................................24 Sustainability: Utilizing Lean Six Sigma Techniques...............................31 Sustainable Lean: The Story of a Cultural Transformation.....................27 Sustainable Manufacturing...................................................................64 Sustainable Process Engineering: Concepts, Strategies, Evaluation and Implementation.............................................................................48 Sustaining Lean in Healthcare: Developing and Engaging Physician Leadership............................................................................................19 System Management: Planning, Enterprise Identity, and Deployment, Second Edition................................................................31 System Synthesis: Product and Process Design.....................................31 Systems Architecting: A Business Perspective........................................48 Systems Engineering and Architecting: Creating Formal Requirements.......................................................................................48 Systems Life Cycle Costing: Economic Analysis, Estimation, and Management........................................................................................65 Systems Science: Methodological Approaches......................................48
T Taking Improvement from the Assembly Line to Healthcare: The Application of Lean within the Healthcare Industry...............................19 Tale of Two Transformations: Bringing Lean and Agile Software Development to Life ............................................................................37 Team Planning for Project Managers and Business Analysts..................37 Technical Writing: A Practical Guide for Engineers and Scientists..........73 Textiles for Industrial Applications.........................................................70 The A3 Workbook: Unlock Your Problem-Solving Mind........................40 The Basics of FMEA, 2nd Edition...........................................................10
The Controller as Lean Leader: A Novel on Changing Behavior with a Lean Cost Management System...........................................................25 The Definitive Guide to Emergency Department Operational Improvement: Employing Lean Principles with Current ED Best Practices to Create the “No Wait” Department...................................................16 The Lean Management Systems Handbook..........................................63 The Mastery of Innovation: A Field Guide to Lean Product Development.......................................................................................34 The Modern Theory of the Toyota Production System: A Systems Inquiry of the World’s Most Emulated and Profitable Management System............................................................................71 The Rules of Work: A Practical Engineering Guide to Ergonomics, Second Edition.....................................................................................14 Today and Tomorrow: Commemorative Edition of Ford’s 1926 Classic...............................................................................59 Total Quality Management for Project Management............................59 Toyota by Toyota: Reflections from the Inside Leaders on the Techniques That Revolutionized the Industry........................................60 Toyota Kaizen Continuum: A Practical Guide to Implementing Lean....73 Toyota Kaizen Methods: Six Steps to Improvement..............................65 Toyota Product Development System: Integrating People, Process, and Technology......................................................................39 Toyota Production System: An Integrated Approach to Just-In-Time, 4th Edition...........................................................................................73 Toyota Production System: Beyond Large-Scale Production..................73 TPM for Every Operator........................................................................73 TPM in Process Industries.....................................................................60 Training Within Industry: The Foundation of Lean................................73 Transportation Systems Reliability and Safety........................................46 TWI Case Studies: Standard Work, Continuous Improvement, and Teamwork............................................................................................28 TWI Workbook: Essential Skills for Supervisors.......................................74
U Ubiquitous Computing Fundamentals....................................................7 Understanding A3 Thinking: A Critical Component of Toyota’s PDCA Management System.................................................................60 Universal Design: Principles and Models...............................................14 Unleashing the Power of 3P: The Key to Breakthrough Improvement...39 Uptime: Strategies for Excellence in Maintenance Management, Second Edition.....................................................................................16 Usability Evaluation for In-Vehicle Systems............................................12 Usability Testing of Medical Devices.....................................................12 User Interface Software: Principles and Technologies..............................7 Utilizing the 3Ms of Process Improvement: A Step-by-Step Guide to Better Outcomes Leading to Performance Excellence...........................39
V Value Engineering Synergies with Lean Six Sigma: Combining Methodologies for Enhanced Results....................................................46 Value Stream Management: Eight Steps to Planning, Mapping, and Sustaining Lean Improvements.............................................................60 Value Stream Mapping for Healthcare Made Easy.................................19 Value Stream Mapping for Lean Development: A How-To Guide for Streamlining Time to Market................................................................39 Value Stream Maps from the Customer Perspective..............................65 Value-Added Decision Making for Managers........................................24
W Web 2.0 and Beyond: Principles and Technologies.................................7 What’s Your Problem? Identifying and Solving the Five Types of Process Problems..................................................................................19 Work Domain Analysis: Concepts, Guidelines, and Cases........................5 Workforce Engagement Equation: A Practitioner’s Guide to Creating and Sustaining High Performance..........................................28
Y Your Customers’ Perception of Quality: What It Means to Your Bottom Line and How to Control It......................................................13
Z Zero Quality Control: Source Inspection and the Poka-Yoke System.....46
A Abran; Alain..........................................................................................32 Agustiady; Tina.....................................................................................31 Ahmed; Syed M....................................................................................30 Ahram; Tareq Z......................................................................................3 Al-Ahmari; Abdulrahman M..................................................................64 Allen; Joseph G.....................................................................................74 Alvarez-Casado; Enrique.......................................................................10 Amsden; Davida M...............................................................................59 Amsden; Robert T.................................................................................58 Anderson; Mark J............................................................................52, 58 Anderson; Norman A............................................................................29 Anderson; Paul.......................................................................................7 Ansari; Qamrul Hasan...........................................................................21 Apul; Defne..........................................................................................60 Armour; Margaret-Ann.........................................................................77 Arpaia; Pasquale...................................................................................40 Artis; Sharnnia......................................................................................11 Arus; Emeric...........................................................................................8 Arway; Arthur G...................................................................................69 Attong; Maxine....................................................................................32 Averill; Dennis.......................................................................................55 Ayers; James B......................................................................................66 Ayyub; Bilal M......................................................................................57 Azimi; Maryam.....................................................................................64
B Badiru; Adedeji B......................................................................23, 30, 31 Baker; Thomas E...................................................................................28 Balasubramanian; M.............................................................................61 Baldwin; Carryl L....................................................................................4 Balzer; William K...................................................................................26 Bardy; Benoit..........................................................................................9 Barker; Thomas B..................................................................................44 Beauregard; Michael.............................................................................10 Beichelt; Frank......................................................................................23 Bell; Jeffrey T.........................................................................................43 Bell; Steven C.................................................................................26, 58 Bellagamba; Larry.................................................................................48 Bennett; Kevin B.....................................................................................4 Benny; Daniel J.....................................................................................14 Bent; James..........................................................................................39 Bercaw; Ronald.....................................................................................19 Bercaw; Ronald G.................................................................................18 Bergamasco; Massîmo............................................................................9 Best; Michael J......................................................................................22 Bhandarkar; Jagdish..............................................................................37 Bhise; Vivek D.......................................................................................11 Blank; Ronald.......................................................................................41 Blevins; Preston W................................................................................67 Bogner; Marilyn Sue.............................................................................77 Boothroyd; Geoffrey.............................................................................64 Botha; Anton F......................................................................................70 Boutier; Patrice.....................................................................................45 Brennan; David.....................................................................................48 Bridger; R.S..........................................................................................13 Brijs; Bert..............................................................................................31 Bronzino; Joseph D.................................................................................8 Brookhuis; Karel......................................................................................8 Brooks, PhD; David J.............................................................................51 Brown; Mark Graham...........................................................................57 Brown; Richard E..................................................................................41 Bruce; Robert W....................................................................................62 Brûlé; Glenn R......................................................................................32 Buck; Jim..............................................................................................12 Bunting; William J.................................................................................47 Burke; Robert........................................................................................74 Burton; Terence T.................................................................................56 Butenko; Sergiy....................................................................................21 Butler; Howard E..................................................................................59
C Cabri; Giacomo....................................................................................46 Cady; Anne .........................................................................................47 Caird; Jeffrey...........................................................................................4 Camp; Robert B....................................................................................27 Campbell; John Dixon....................................................................16, 40 Canas; Alberto......................................................................................24 Canbolat; Yavuz Burak..........................................................................24 Carayon; Pascale...................................................................................76 Carroll; Charles T..................................................................................45 Castaneda-Mendez; Kicab....................................................................19 Center For Qual....................................................................................53 Chambers; Gary...................................................................................76 Charney; William..................................................................................76 Charron; Rich.................................................................................55, 63 Chavan; Apala Lahiri.............................................................................12 Chelst; Kenneth....................................................................................24 Chen; Charlie C....................................................................................68 Chen; Yufeng.......................................................................................30 Childs; Tom..........................................................................................42 Choong; Yee-Yin.....................................................................................6 Chung; Christopher A..........................................................................30 Cimorelli; Stephen................................................................................68 Clarke; Sharon G..................................................................................77 Clewell; Alice M....................................................................................18 Clifton; Darrell......................................................................................15 Cluley; Tom..........................................................................................52 Cole; William C.....................................................................................35 Coletta; Allan R.....................................................................................34
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
D Dalal; Adil F...........................................................................................37 Damelio; Robert...................................................................................70 Davis; John W.......................................................................................72 Davis; Noreen.......................................................................................17 DeFranco; Joanna F...............................................................................31 Deguchi; Yoshihiro ..............................................................................42 Dekker; Sidney.......................................................................................9 Della-Giustina; Daniel E........................................................................78 Deng; Naiyang.....................................................................................24 Dennis; Pascal.......................................................................................70 Dennis; Pascal.......................................................................................71 Dewhurst; Peter....................................................................................64 Dhara; Anulekha...................................................................................22 Dhillon; B.S..............................................................................43, 45, 46 Di Pilla; Steven......................................................................................80 Dikshith; T.S.S.......................................................................................77 Dillon; Andrew P...................................................................................72 Dinero; Donald A............................................................................28, 73 Dinkin; Steven......................................................................................27 Dodson; Ronald F.................................................................................74 Dong; Zhao Yang.................................................................................42 Dreckshage; Brian J...............................................................................68 Duan; Xiaojun......................................................................................48 Duffy; Vincent G.....................................................................................3 Duggan; Kevin J...................................................................................52 Dul; Jan................................................................................................13 Dumke; Reiner......................................................................................32 Dunlap; E. Scott.............................................................................78, 80 Dupont; R. Ryan...................................................................................74 Duray; Rebecca....................................................................................26 Dutta; Joydeep.....................................................................................22
E Edwards; Frances L...............................................................................81 Einarsen; Stale......................................................................................13 Elbert; Mike..........................................................................................55 El-Hofy; Hassan Abdel-Gawad...............................................................61 Elizandro; David...................................................................................57 Emrouznejad; Ali..................................................................................20 Endsley; Mica R....................................................................................11 English; Paul.........................................................................................78 Evangelista; Enrico................................................................................63
F Fabrizio; Thomas..................................................................................49 Fafrowicz; Magdalena.............................................................................5 Fagel; Michael J....................................................................................79 Fagel; Michael J....................................................................................79 Fantina; Robert.....................................................................................13 Farr; John V...........................................................................................65 Fast; Larry E..........................................................................................65 Faulin; Javier ........................................................................................20 Ferguson; Daniel L................................................................................44 Filner; Barbara......................................................................................27 Fischer; Bryan R....................................................................................56 Fisher; Donald L......................................................................................4 Flach; John M.........................................................................................4 Flannigan; Brian....................................................................................75 Floyd; Raymond C................................................................................55 Forbes; Lincoln H..................................................................................30 Ford; Henry....................................................................................50, 59 Found; Pauline .....................................................................................27 Franchetti; Matthew John ....................................................................60 Freivalds; Andris......................................................................................9 Freund; Louis E.......................................................................................3 Fries; Richard C.....................................................................................11 Fry; Michael J........................................................................................20 Furterer; Sandra L.................................................................................61
G Ganguli; Ranjan....................................................................................41 Gardner-Bonneau; Daryle Jean.............................................................11 Garland; Daniel J....................................................................................8 Garvey; Paul R................................................................................40, 46 Garza-Reyes; Jose Arturo.......................................................................50 Geraci; Alberto.....................................................................................29 Ghanem; Waddah................................................................................79 Ghirann; Gordon..................................................................................50 Giachetti; Ronald E...............................................................................47 Ginevri; Walter......................................................................................36
Gkikas; Nikolaos...................................................................................10 Glazner; Christopher G.........................................................................47 Glendon; A. Ian....................................................................................77 Godish; Thad........................................................................................28 Goodrich; Daniel C...............................................................................81 Goonetilleke; Ravindra S.......................................................................12 Gopher; Daniel.......................................................................................9 Gordon; Thomas T................................................................................57 Gotoh; Fumio.......................................................................................50 Graban; Mark.......................................................................................17 Grady; Jeffrey O....................................................................................31 Grasman; Scott E..................................................................................20 Graupp; Patrick........................................................................16, 41, 74 Green; Allen R......................................................................................33 Griffiths; Gary.......................................................................................27 Groenendaal; Huybert..........................................................................23 Grunden; Naida....................................................................................18 Grunwald; Armin .................................................................................81 Guillen; Mauro F...................................................................................53 Guinane; Carole.............................................................................16, 17 Gupta; Aparna......................................................................................24 Gupta; Surendra M...............................................................................69 Gupta; Sushil........................................................................................58
H Hafey; Robert.......................................................................................78 Hagan; Pat............................................................................................17 Haghi; A. K...........................................................................................69 Hagood; Charles...................................................................................18 Haksöz; Çagrı.................................................................................68, 69 Hale; Kelly S............................................................................................3 Halmos; George T.................................................................................64 Hammar; Samuel P...............................................................................74 Han; Jiawei...........................................................................................47 Handfield; Robert.................................................................................66 Handfield; Robert.................................................................................68 Harbour; Jerry L....................................................................................57 Harrington; H. James................................................................55, 56, 63 Harrison; Richard..................................................................................27 Harvey; Catherine.................................................................................12 Haslegrave; Christine M........................................................................13 Haugan; Gregory T...............................................................................38 Hedge; Alan...........................................................................................8 Helander; Martin....................................................................................8 Helton; William S....................................................................................4 Hendrick; Hal W......................................................................................8 Henry; John R.......................................................................................60 Heragu; Sunderesh S............................................................................28 Hermes; Anthony.................................................................................46 Heusser; Matthew................................................................................33 Hill; Gerard M.......................................................................................38 Hilyer; Barbara......................................................................................76 Hinckley; C. Martin...............................................................................42 Hines; Peter..........................................................................................27 Hines; Peter..........................................................................................52 Hirano; Hiroyuki...................................................................................49 Hirsa; Ali ..............................................................................................20 Ho; William...........................................................................................20 Hocken; Robert J...................................................................................29 Hoel; Helge..........................................................................................13 Hoffman; Kenneth C.............................................................................47 Hoffman; Robert R................................................................................24 Holloway; Michael D............................................................................15 Hong; Paul...........................................................................................66 Hopkin; V. David.....................................................................................8 Huang; Jih-Jeng..............................................................................21, 22 Hudlicka; Eva..........................................................................................6 Humphreys; Kenneth K.........................................................................39 Hunter; David R......................................................................................5 Hunter; Lawrance.................................................................................70 Hunter; Robert D..................................................................................51 Huston; Ronald L..................................................................................10 Hutchin; Ted.........................................................................................27 Hutzel; Tim...........................................................................................54
I Iannuzzi; Al...........................................................................................33 Ilgin; Mehmet Ali..................................................................................69 Inamori; Kazuo.....................................................................................24 Ishiguro; Hiroshi.....................................................................................7 Iyer; Ananth V.......................................................................................68
J Jaber; Mohamad Y................................................................................21 Jaccard; Michel.....................................................................................45 Jacko; Julie A...........................................................................................7 Jackson; Thomas L........................................................16, 17, 18, 19, 53 Jaffeux; Corynne...................................................................................67 Jaffin; Robert ........................................................................................67 Jain; V.K................................................................................................64 Jakhotiya; Garish P................................................................................59 Jamson; Samantha..................................................................................6 Japan Institute of Plant Maintenance..............................................70, 73 Jardine; Andrew K.S........................................................................40, 42 Jeffries; Howard....................................................................................17 Jekiel; Cheryl M....................................................................................26 Jenamani; M.........................................................................................22 Ji; Yong Gu.............................................................................................3 Jimmerson; Cindy.................................................................................19 Johnson; Kayenda.................................................................................11 Johnston; Don......................................................................................65
Jonasson; Hans.....................................................................................32 Jones; Erick C........................................................................................30 Juan; Angel A........................................................................................20
K Kaminskiy; Mark P.................................................................................44 Kamrani; Ali K.......................................................................................64 Kanda; Takayuki......................................................................................7 Kanegsberg; Barbara............................................................................62 Kanegsberg; Edward.............................................................................62 Kantola; Jussi .........................................................................................5 Kar; S.K.................................................................................................46 Karlyn; Matthew A................................................................................33 Karwowski; Waldemar..................................................................3, 5, 12 Kassner; Michael E................................................................................63 Katahira; Kazutoshi...............................................................................61 Kato; Isao.............................................................................................65 Kendler; Jonathan.................................................................................12 Kerber; Bill............................................................................................68 Keyte; Beau..........................................................................................51 Khurana; Vijay Kumar...........................................................................29 Kim; Yong Jin........................................................................................48 Kimbrough; Steven Orla.......................................................................20 King; Jennifer S.....................................................................................65 King; Paul H.........................................................................................11 King; Peter L...................................................................................63, 65 Kitsinelis; Spiros....................................................................................65 Kliem, PMP; Ralph L.......................................................................33, 34 Knight; Winston A................................................................................64 Kobayashi; Iwao...................................................................................49 Koenigsaecker; George.........................................................................54 Kowalski; Wladyslaw.............................................................................75 Krippendorff; Klaus...............................................................................12 Krishnamoorthi; K.S..............................................................................40 Krishnamoorthi; V. Ram........................................................................40 Krivtsov; Vasiliy.....................................................................................44 Kroemer; Karl H.E.................................................................................13 Krumm; John..........................................................................................7 Kulkarni; Govind...................................................................................33 Kull, PhD; Thomas J..............................................................................26 Kumar; Shrawan...................................................................................30 Kureemun; Baboo.................................................................................13 Kwon; Roy H........................................................................................21
Author Index
Colombini; Daniela...............................................................................10 Cookfair; Arthur S.................................................................................57 Cooper; Cary........................................................................................13 Corlett; Nigel..........................................................................................8 Coughlin; John J...................................................................................66 Craft-McCormick; Lisa..........................................................................76 Crandall; Richard E...............................................................................68 Crandall; William R...............................................................................68 Crane, MD, MBA; Jody.........................................................................16 Crawford; J. Kent..................................................................................39 Criscimagna; Ned H.............................................................................66 Cross; Barry L.......................................................................................54 Crowther; Samuel.................................................................................50 Crumpton-Young; Lesia L.....................................................................20 Cubbage, CPP; Christopher J................................................................51 Cudney; Elizabeth A.............................................................................61 Cunningham; Douglas...........................................................................6 Czaja; Sara J............................................................................................4
L Laguna; Manuel...................................................................................20 Lalitha; C. S..........................................................................................21 Landry; Steven J................................................................................3, 14 Lane; Greg............................................................................................55 Langford; Gary O.................................................................................47 Laplante; Philip A......................................................................31, 36, 73 Laseter; Timothy M...............................................................................67 Latino; Kenneth C.................................................................................45 Latino; Mark A......................................................................................45 Latino; Robert J.....................................................................................45 Lee; John D.............................................................................................4 Lee; Tong Heng....................................................................................42 Lehman; Dale.......................................................................................23 Lehto; Mark..........................................................................................12 Lehto; Mark..........................................................................................14 Lesser; R. Bick.......................................................................................71 Levin; Ginger............................................................................33, 35, 36 Levine; Evan S.......................................................................................22 Levine; Michael K.................................................................................37 Levinson; William A........................................................................50, 54 Levitt; Gail............................................................................................37 Lewis; Frank L.......................................................................................42 Li; Zhiwu..............................................................................................30 Liebowitz; Jay.......................................................................................25 Liker; Jeffrey K.......................................................................................39 Lillis; Brendan S....................................................................................57 Lin; Yi...................................................................................................48 Liu; Lin.................................................................................................48 Locher; Drew............................................................................39, 51, 54 Lombardi; Max H.................................................................................79 LoTempio; Vincent G............................................................................57 Lovins; Hunter......................................................................................52 Lutchman; Chitram..............................................................................79 Luyster; Tom.........................................................................................60
M MacLeod; Dan......................................................................................14 Mahanty; B...........................................................................................22 Maharaj; Rohanie ................................................................................79 Maier; Mark W......................................................................................48 Maley; Claude H...................................................................................36 Maltzman; Richard ..............................................................................33 Manary; Joel M.....................................................................................66 Mandelbaum; Jay.................................................................................46 Manion; Jamison J................................................................................28 Mann; David........................................................................................25 Manna; Carlo.......................................................................................40 Marek; Tadeusz.......................................................................................5 Marinescu; Ioan D................................................................................61 Marklund; Johan ..................................................................................20 Markovitz; Daniel ................................................................................52 Marksberry; Phillip................................................................................71 Martin; Karen.......................................................................................27 Martin; Timothy D................................................................................43 Martinussen; Monica..............................................................................5 Mathaisel; Dennis F.X...........................................................................66
For more information and a complete list of titles, visit us at www.crcpress.com
85
Author Index
Mathiassen; Svend Erik...........................................................................9 Matthews; Daniel D..............................................................................40 Maurer; Rick.........................................................................................25 Maxwell; Lisa........................................................................................27 Mazumdar; Sanjay................................................................................61 Mazzoleni; Ilaria....................................................................................11 McCauley Bush; Pamela...................................................................6, 20 McCuen; Richard H..............................................................................57 McDermott; Robin...............................................................................10 McDonnell; Dan...................................................................................39 McGlynn; Joel.......................................................................................40 McKenna; Eugene................................................................................77 McKinnon; Ron C.................................................................................79 McManus; Thomas Neil........................................................................75 McQueen; Hugh J.................................................................................63 Mehta; Monika.....................................................................................21 Metz; Terrence.....................................................................................32 Mignosa; Chuck...................................................................................55 Mikulak; Raymond J..............................................................................10 Miller; J. David......................................................................................75 Mital; Anil.............................................................................................30 Mittal; Saurabh.....................................................................................47 Modarres; Mohammad.........................................................................44 Mohan; B.M.........................................................................................46 Monden; Yasuhiro................................................................................73 Moon; Brian.........................................................................................24 Morgan; James.....................................................................................39 Morrow; Richard..................................................................................39 Mujumdar; Arun S................................................................................62 Mullen; Samuel....................................................................................81 Muller; Gerrit........................................................................................48 Murff; Samuel James.............................................................................77 Myatt; Theodore A...............................................................................74
N Nachlas; Joel A......................................................................................23 Naikar; Neelam......................................................................................5 Nakamori; Yoshiteru.............................................................................21 Nambiar; Arun N..................................................................................64 Nash; Mark A..................................................................................55, 58 Navarrete; Pablo F................................................................................35 Neill; Colin J.........................................................................................31 Neiva de Figueiredo; Joao.....................................................................53 Nelson; Michael....................................................................................19 Nicholas; John......................................................................................54 Nicholson; Denise M..............................................................................3 Niehus; Terry........................................................................................14 Nikkan Kogyo Shimbun........................................................................43 Nikravesh; Seyed Kamaleddin Yadavar..................................................43 Nocêra; Rosaldo de Jesus......................................................................38 Nof; Shimon Y........................................................................................4 Nolder; Greg........................................................................................23 Noon, PHD; Chuck...............................................................................16 Novak; Joseph......................................................................................24 Null; Roberta........................................................................................14
O
86
Obara; Samuel......................................................................................60 Occhipinti; Enrico.................................................................................10 Ohmori; Hitoshi....................................................................................61 Ohno; Taiichi........................................................................................73 Oldfield; Kenneth.................................................................................76 Omitaomu; Olufemi A..........................................................................30 Opacua; Ander Errasti ..........................................................................30 Ortiz; Chris A........................................................................................27 Orzen; Michael A..................................................................................26 Osterling; Mike.....................................................................................27 Overly; Michael R.................................................................................33
P Palazoglu; Ahmet.................................................................................63 Paley; Norton.......................................................................................53 Pang; Chee Khiang...............................................................................42 Pannethur; Arunkumar.........................................................................30 Pardalos; Panos M................................................................................21 Park; Sooyong......................................................................................48 Park; Young Won..................................................................................66 Parker; Donald .....................................................................................46 Patchong; Alain....................................................................................71 Peng; Kern............................................................................................14 Pereira; Paulo H....................................................................................29 Perez-Quinones; Manuel........................................................................7 Peterson; Donald R.................................................................................8 Peterson; James....................................................................................49 Petre; Marian .........................................................................................7 Petruska; Robert...................................................................................53 Pham; Andrew Thu...............................................................................51 Pham; David Khoi.................................................................................51 Pheasant; Stephen................................................................................13 Piechota; Paul.......................................................................................54 Pinto; Cesar Ariel..................................................................................40 Plenert; Gerhard...................................................................................52 Plocher; Tom..........................................................................................6 Poling; Sheila R...............................................................................55, 58 Prabhu; Girish V....................................................................................12 Prabhu; Nagabhushana .......................................................................47 Prasad; Kedar N....................................................................................79 Pries; Kim H..............................................................................36, 58, 59 Pritchard; Carl L....................................................................................38 Proctor; Robert W...........................................................................4, 6, 9 Productivity Press Development Team................... 25, 42, 51, 56, 70, 72
Productivity; Press................................................................................50 Ptak; Carol A.........................................................................................66 Purrier; Martha.....................................................................................16 Pyla; Pardha............................................................................................7
Q Quarles; Chester L................................................................................80 Quarles; Tammy F. ...............................................................................80 Quigley; Jon M.........................................................................36, 58, 59
R Rabinovich; Elliot..................................................................................67 Radeka; Katherine.................................................................................34 Raheja; Dev..........................................................................................19 Raman; Karthik Venkata........................................................................18 Rau; Pei-Luen Patrick..............................................................................6 Rebelo; Francesco...................................................................................3 Reese; Charles D.............................................................................76, 78 Relyea; Douglas B...........................................................................45, 72 Resnick; Marc.......................................................................................11 Reyes-Picknell; James............................................................................16 Risco-Martin; Jose Luis..........................................................................47 Rizzo; Matthew.......................................................................................4 Robberts; Theunis Christoffel................................................................28 Robbins; Lanny.....................................................................................61 Roberts; Marc.......................................................................................57 Roberts; Philip......................................................................................63 Robinson; Anthony ..............................................................................15 Rocha-Lona; Luis..................................................................................50 Rogers; David.......................................................................................59 Romagnoli; Jose A.................................................................................63 Ross; David Frederick............................................................................67 Rotar; Vladimir I....................................................................................23 Rudin-Brown; Christina...........................................................................6 Rumane; Abdul Razzak.........................................................................44 Ryu; Dongsu.........................................................................................41
S Sabuwala; Adnar H...............................................................................64 Sachs; Neville W...................................................................................29 Sahoo; Trinath......................................................................................29 Salas; Eduardo........................................................................................8 Salvendy; Gavriel....................................................................................3 Samson; Robert A.................................................................................75 Sangwan; Raghvinder...........................................................................37 Sarmah; S. P. .......................................................................................22 Schiel; James........................................................................................38 Schmorrow; Dylan D..........................................................................3, 5 Schneid; Thomas D........................................................................75, 76 Scholl; Gerd..........................................................................................81 Schönsleben; Paul................................................................................67 Schragenheim; Eli.................................................................................66 Schroll; R. Craig....................................................................................77 Schulte; Margaret F...............................................................................16 Schulz; Richard.......................................................................................5 Senthil; Kumar .....................................................................................70 Seshadri; Sridhar...................................................................................68 Settle-Murphy; Nancy M......................................................................34 Sharit; Joseph.........................................................................................4 Shatkin; Jo Anne...................................................................................75 Shingo; Shigeo.........................................................................46, 58, 72 Shirley; David.................................................................................33, 36 Sholtes; Robert M.................................................................................38 Shuker; Tom.........................................................................................60 Simons; Rae..........................................................................................15 Simpson; Richard C................................................................................9 Slater; Jeffrey .......................................................................................69 Smalley; Art....................................................................................60, 65 Smith; Gregory W.................................................................................78 Smith; Roland.......................................................................................49 Smith-Jackson; Tonya Lynette...............................................................11 Soares; Marcelo M............................................................................3, 12 Sobek II.; Durward K.............................................................................60 Soltero; Conrad....................................................................................45 Sondergelt; Sue Elizabeth.....................................................................25 Soriano; José López ..............................................................................34 Soriano-Meier; Horacio.........................................................................50 Soto; Eivind..........................................................................................81 Speight; James G..................................................................................51 Spigarelli; Stefano.................................................................................63 Spohrer; James C....................................................................................3 Srinivas; J..............................................................................................37 Srivastava; Ashok N. ............................................................................47 Stamatis; D. H......................................................................................41 Stamatis; Diomidis H............................................................................49 Stanney; Kay M......................................................................................3 Stanton; Neville A.............................................................................3, 12 Stanton; Neville Anthony........................................................................8 Starr; Martin.........................................................................................58 Stevens; Renee.....................................................................................52 Stewart; John..................................................................................72, 73 Stiller; Michael......................................................................................15 Strandbakken; Pal.................................................................................81 Strochlic; Allison Y.................................................................................12 Su; Chao-Ton.......................................................................................44 Sugumaran; Vijayan..............................................................................48 Summers; Boyd L...........................................................................32, 37 Suri; Niranjan.......................................................................................46 Suri; Rajan......................................................................................53, 58 Suzuki; Tokutaro...................................................................................60 Swartz; Joseph E...................................................................................17
T Taha; Hamdy........................................................................................57 Tajiri; Masaji..........................................................................................50 Tao; Zhimiao........................................................................................24 Tapping; Don.................................................................................49, 60 Taynor; Christine B...............................................................................35 Tel-A-; Train..........................................................................................50 Theodore; Louis....................................................................................74 Thomas; Willis H...................................................................................31 Throne-Holst; Harald............................................................................81 Thumann; Albert............................................................................14, 15 Tian; Yinjie............................................................................................24 Tittmann; Peter....................................................................................23 Tiwari; M.K...........................................................................................22 Tobias; Paul A.......................................................................................40 Tokoro; Mario.......................................................................................43 Toomingas; Allan....................................................................................9 Tornqvist; Ewa Wigaeus..........................................................................9 Tovey; Craig A......................................................................................22 Townsend; Beverly................................................................................50 Tracy; Paul E.........................................................................................80 Trindade; David....................................................................................40 Trudell; Bill............................................................................................64 Tryon, Jr.; Charles A..............................................................................63 Trzcielinski; Stefan..................................................................................3 Tsang; Albert H.C.................................................................................42 Tungare; Manas......................................................................................7 Turner; Tim...........................................................................................26 Tweedy; James T...................................................................................80 Tzeng; Gwo-Hshiung......................................................................22, 21
V Valcik; Nicolas A...................................................................................80 Van Der Hoek; Andre..............................................................................7 Varanini; Francesco...............................................................................36 Veasey; Alan.........................................................................................76 Veech; David........................................................................................25 Venturelli; Joseph..................................................................................16 Vigneswaran; C....................................................................................70 Vink; Peter........................................................................................3, 10 Voehl; Frank..............................................................................55, 56, 63 Vu; Kim-Phuong L...................................................................................6
W Wabeke; Roger Lee...............................................................................74 Wallraven; Christian................................................................................6 Wan; Margaret.....................................................................................75 Wang; John X.......................................................................................62 Ward; J. LeRoy................................................................................35, 38 Ward; J. LeRoy......................................................................................38 Waters; T F...........................................................................................62 Waters; Thomas R.................................................................................10 Weerdmeester; Bernard........................................................................13 Weinger; Matthew Bret........................................................................11 Wellman; Joan......................................................................................17 Wessels; William....................................................................................43 Whitcomb; Patrick J........................................................................52, 58 White; J. Chris.......................................................................................38 Wide; Peter.............................................................................................5 Wieser; Philippe....................................................................................67 Wiklund; Michael E.........................................................................11, 12 Wilburn; Darril .....................................................................................60 Williams; Heather.................................................................................46 Williams; Howard.................................................................................26 Wilson; John R........................................................................................8 Wincel; Jeffrey P....................................................................................26 Winkelstein; Beth A...............................................................................10 Wise; John A. .........................................................................................8 Witt; Tom C..........................................................................................34 Wojcik; Leonard A.................................................................................47 Wood; Andy.........................................................................................52 Woodroof; Eric A..................................................................................15 Wrona; Robert J..............................................................................41, 74
X Xu; Jiuping...........................................................................................24 Xu; Li Da..............................................................................................48
Y Yamane; Yasuo.....................................................................................42 Yates; W. David.....................................................................................80 Yih; Yuehwern........................................................................................4 Yoe; Charles .........................................................................................23 Younger; William J................................................................................14
Z Zandin; K. B.........................................................................................56 Zandt; Trisha Van....................................................................................9 Zapf; Dieter..........................................................................................13 Zhang; Chunhua .................................................................................24 Zhao; Chengli......................................................................................48 Zokaei; Keivan......................................................................................52
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-561-994-0555 • +44 (0) 1235 400 524
Visit us online at
www.crcpress.com
In the Americas Sales Office - CRC Press 6000 Broken Sound Parkway, NW, Suite 300, Boca Raton, FL 33487, U.S.A. Within the Continental USA - Tel: 800-272-7737 • Fax: 800-374-3401 • orders@taylorandfrancis.com Outside the Continental USA - Tel: 561-994-0555 • Fax: 561-361-6018 • international.orders@taylorandfrancis.com Dennis Weiss Tel: 561-998-2510 Fax: 561-998-2580 e-mail: dennis.weiss@taylorandfrancis.com
Customer Service
Angela Williams Tel: 800-272-7737 ext. 6091 Fax: 800-374-3401 e-mail: angela.williams@taylorandfrancis.com
Latin American Sales
Director of Sales Operations
Michael Dulisse Tel: 561-998-2582 Fax: 561-361-6049 e-mail: michael.dulisse@taylorandfrancis.com
Academic Sales
Retail Bookstores/ Premium/Custom Sales
Ryan Prior Tel: 561-998-2516 Fax: 561-361-6049 e-mail: ryan.prior@taylorandfrancis.com
Evelyn Elias Tel: 561-361-6010 Fax: 561-361-6049 e-mail: evelyn.elias@taylorandfrancis.com
Libraries
Susie Carlisle Tel: 561-998-2538 Fax: 561-361-6049 e-mail: susie.carlisle@taylorandfrancis.com
Subsidiary Rights Sales
Evelyn Elias Tel: 561-361-6010 Fax: 561-361-6049 e-mail: evelyn.elias@taylorandfrancis.com
Christina M. Taranto Tel: 212-216-7862 Fax: 212-244-1563 e-mail: christina.taranto@taylorandfrancis.com
Milton Park Sales Office - Taylor & Francis Group (Books Ltd) 2 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN, UK
Group Sales Director
UK Sales Support Coordinator
Christoph Chesher Tel: +44 (0) 20 7017 6194 Fax: +44 (0) 20 7017 6748 e-mail: christoph.chesher@tandf.co.uk
Lindsey Binks Tel: +44 (0) 7017 7365 e-mail: lindsey.binks@tandf.co.uk
International Sales Director Graham Crossley Tel: +44 (0) 20 7017 6048 Fax: +44 (0) 20 7017 6748 e-mail: graham.crossley@tandf.co.uk
Head of UK Sales Nick Perry Tel: +44 (0) 20 7017 6132 Fax: +44 (0) 20 7017 6732 e-mail: nick.perry@tandf.co.uk
Corporate and Institutional Sales Alfred Lea Tel: +44 (0) 20 7017 6273 Fax: +44 (0) 20 7017 6732 e-mail: cis@tandf.co.uk
Health & Safety Books Sales Executive and UK Sales Support Manager
Academic Representatives (UK) Tim Page Higher Education Sales Manager Mobile: 07824 690646 e-mail: tim.page@tandf.co.uk
International Enquiries Joanne Blackford International Sales Support Manager (Books) Tel: +44 (0) 20 7017 6053 Fax: +44 (0) 20 7017 6748 e-mail: joanne.blackford@tandf.co.uk
Europe and Japan Enquiries Hannah Dolton International Sales Support Coordinator Tel: +44 (0) 20 7017 6149 Fax: +44 (0) 20 7017 6748 e-mail: hannah.dolton@informa.co.uk
Judith Sermon Tel: +44 (0) 20 7017 6191 Fax: +44 (0) 20 7017 6732 e-mail: judith.sermon@tandf.co.uk
Central and South America and Mexico Michael Dulisse Sales Office, Boca Raton, FL Taylor & Francis 6000 Broken Sound Parkway, NW, Suite 300, Boca Raton, FL 33487, USA Tel: 561-998-2582 Fax: 561-361-6049 e-mail: michael.dulisse@taylorandfrancis.com Ethan E. Atkin (Excluding Brazil) Cranbury International LLC 7 Clarendon Ave, Suite 2 Montpelier, VT 05602, USA Tel: +1 802 223 6565 Fax: +1 802 223 6824 e-mail: eatkin@cranburyinternational.com
Taylor & Francis Group Brazil Renata Zanzini – Depto Comercial infobrasil@taylorandfrancis.com Tel: (11) 3017-6941 / (11) 97486-8236 Rua Bela Cintra, 967 – 11 and. 01415-000 – São Paulo – SP.
South Asia, Middle East and Africa Enquiries Adrian Riddock International Sales Support Coordinator Tel: +44 (0) 20 7017 6114 Fax: +44 (0) 20 7017 6748 e-mail: adrian.riddock@tandf.co.uk
China Liaison Office Leo Li Senior Manager - Academic Publishing Taylor & Francis Group, Beijing Office Room 1108B, Culture Square, No. 59 Jia, Zhongguancun St. Haidian District, Beijing 100872, P.R. China Tel: 8610–8250 3061 Li.Leo@tandf.com.sg
Customer Services Book orders should be addressed to the appropriate overseas agent or the Customer Service Department at Bookpoint:
Taylor & Francis Bookpoint 130 Milton Park, Abingdon, Oxon OX14 4SB Tel: +44 (0) 1235 400 524 Fax: +44 (0) 1235 400 525 e-mail (UK): uktrade@tandf.co.uk e-mail (international): international@tandf.co.uk
Standing Orders
If you would like to receive books on our improved preselective standing order system, or if you would like to have further information about this service, please contact your area manager or Customer Services Department.
Foreign Rights Adele Parker e-mail: adele.parker@tandf.co.uk
87
Exhibitions Katie Gilbert Exhibitions Manager Tel: +44 (20) 7017 6310 e-mail: katie.gilbert@tandf.co.uk
Caribbean and The West Indies
Australia and New Zealand
Middle East and North Africa
Jasmina Basic Area Sales Manager Milton Park Sales Office Tel: +44 (0) 20 7017 6187 Fax: +44 (0) 20 7017 6748 e-mail: jasmina.basic@tandf.co.uk
CRC Press and Marcel Dekker only Libraries may wish to order from their local bookseller, Palgrave Macmillan or DA Information Services Pty Ltd 648 Whitehorse Road, Mitcham Victoria, Australia Tel: +61 3 9210 7804 Fax: +61 3 9210 7788 www.dadirect.com.au
Jasmina Basic Area Sales Manager – Middle East and Africa Milton Park Sales Office Tel: +44 (0) 20 7017 6187 Fax: +44 (0) 20 7017 6748 e-mail: jasmina.basic@tandf.co.uk Zoe Kaviani IPS (Middle East) Ltd P.O. Box 27533 Dubai, UAE Tel: +971 4 238 4001 Fax: +971 4 238 4005 e-mail: itpme@emirates.net.ae Website: http://www.ipsme.com
Australasia Joanne Blackford Milton Park Sales Office Tel: +44 (0) 20 7017 6053 Fax: +44 (0) 20 7017 6748 e-mail: joanne.blackford@tandf.co.uk
Australia Palgrave Macmillan Level 1, 15-19 Claremont Street, South Yarra Melbourne, Vic 3141, Australia Tel: +61 3 9825 1111 Fax: +61 3 9825 1010 e-mail: palgrave@macmillan.com.au www.palgravemacmillan.com.au
Sales Agents
Senior Vice President of Sales
Australia Europa Publications (non-exclusive) James Bennett 3 Narabang Way, Belrose, NSW 2085 Australia Tel: +02 9986 7064 Fax: +02 9986 7030 www.bennett.com.au
Rest of Africa Jasmina Basic Area Sales Manager – Middle East and Africa Milton Park Sales Office
Sub-Saharan Africa (excluding South Africa and Botswana)
Sales Agents
Julian Russ Tula Publishing Ltd Aristotle House Aristotle Lane Oxford OX2 6TR Tel: +44 (0) 1865 553606 Fax: +44 (0) 1865 517999 e-mail: julian@tulapublishing.co.uk
For all Taylor & Francis Group imprints please order from our Singapore Sales Office Singapore Sales Office Taylor & Francis Asia Pacific 240 MacPherson Road #08-01 Pines Industrial Building Singapore 348574 Tel: +65 6741 5166 Fax: +65 6742 9356 e-mail: sales@tandf.com.sg
Botswana
Hong Kong
Arthur Oageng Book Promotions/Horizon Books Botswana Gaborone International Finance Park Plot 113-114, Unit 33, Kgale Mews 2, Suite 3 Gaborone, Botswana Tel: +267 393 1194 Fax: +267 392 4908 e-mail: arthur.oageng@online.co.bw
South Africa, Namibia, Lesotho and Swaziland Michelle Symington Book Promotions/Horizon Books PO Box 6836 Roggebaai 8012 South Africa Tel: +27 21 469 8900 Fax: +27 21 469 8903 Fax2Email: 0865314387 e-mail: enquiries@bookpro.co.za
South Asia Ryan Cooper International Sales Manager Milton Park Sales Office Tel: +44 (0) 20 7017 6113 Fax: +44 (0) 20 7017 6748 e-mail: ryan.cooper@tandf.co.uk
88
East and Southeast Asia
India Taylor & Francis Books India Pvt Ltd. 912 Tolstoy House 15-17, Tolstoy Marg New Delhi 110 001 Tel: +91 (0) 11 2371 2131 +91 (0) 11 2335 1453 Fax: +91 (0) 11 2371 2132 e-mail: inquiry@tandfindia.com
Pakistan M. Anwer Iqbal Book Bird Mian Chambers, 3 Temple Road PO Box 518, Lahore, Pakistan Tel: +92 42 636 7275 Fax: +92 42 636 1370 e-mail: bookbird@brain.net.pk
Japan United Publishers Services Limited 1-32-5 Higashi-shinagawa Shinagawa-ku, Tokyo 140-0002 Tel: +81 (0) 3 5479 7251 Fax: +81 (0) 3 5479 7307 e-mail: info@ups.co.jp Editorial Office
Korea Se-Yung Jun ICK (Information & Culture Korea) 473-19 Seokyo-dong, Mapo-ku Seoul, Korea 121-896 Tel: +82 2 3141-4791 Fax: +82 2 3141-7733 e-mail: cs.ick@ick.co.kr
Taylor & Francis Asia Pacific 23/F., China Online Centre 333 Lockhart Road Wanchai Hong Kong Tel: +852 3966 7002 Jeffrey Lim Books Sales Director Singapore Sales Office e-mail: jeffrey.lim@tandf.com.sg Andrew Kwan Manager e-mail: andrew.kwan@tandf.com.sg
China
Taylor & Francis Asia Pacific Room 1108B, Culture Square No. 59 Jia, Zhongguancun St. Haidian District Beijing 100872 P.R. China Tel: +86 10 82502670 Fax: +86 10 82502566 Jeffrey Lim Books Sales Director Singapore Sales Office e-mail: jeffrey.lim@tandf.com.sg Cynthia Ji Sales Manager e-mail: cynthia.ji@tandf.com.sg
Shanghai Region
Chris Ye Account Manager Room 1410, Jinjiang Xiangyang Tower 993 Nanjing West Road Shanghai 200041 P.R. China Tel: +86 21 22111595 e-mail: chris.ye@tandf.com.sg
Guangdong Region
Cherry Wang Sales Executive e-mail: cherry.wang@tandf.com.sg
Singapore and Indonesia
Mohamed Feroz Assistant Sales Manager Singapore Sales Office e-mail: mohamed.feroz@tandf.com.sg
Malaysia and Brunei
Taylor & Francis Publishing Services Taylor & Francis Asia Pacific No. 23-2, Jalan PJS 8/18 Dataran Mentari 46150 Petaling Jaya Selangor Darul Ehsan Malaysia Tel: +60 (3) 5630 1361 Fax: +60 (3) 5630 1732 David Yeong General Manager Mobile: +60 (0)16 331 9912 e-mail: david.yeong@tandf.com.sg
Thailand
Taylor & Francis Asia Pacific Jeffrey Lim Books Sales Director e-mail: jeffrey.lim@tandf.com.sg Nonglak Sawaithong Account Manager Tel : +66 2 639 1333 ext. 3612 e-mail: s.nonglak@tandf.com.sg
Taiwan
Taylor & Francis Asia Pacific Room 629, 6F, No. 6, Sec. 4, Hsinyi Road Da-an District Taipei 106 Taiwan (R.O.C.) Jeffrey Lim Books Sales Director e-mail: jeffrey.lim@tandf.com.sg Jason Lin Sales Manager Tel: +886 (2) 2551 1266 ext. 6275 e-mail: jason.lin@tandf.com.sg
Philippines, Vietnam and Indo-China Jeffrey Lim Books Sales Director Singapore Sales Office e-mail: jeffrey.lim@tandf.com.sg
Israel and the Palestinian Territories Ryan Cooper International Sales Manager Milton Park Sales Office Tel: +44 (0) 20 7017 6113 Fax: +44 (0) 20 7017 6748 e-mail: ryan.cooper@tandf.co.uk and Rodney Franklin Franklin’s International PO BOX 3772 7, Tel Aviv 61376, Israel Tel: +972 356 00724 Fax: +972 356 00479 e-mail: rodneyf@netvision.net.il
Europe Belgium, The Netherlands, France and Luxembourg Liza Walraven Area Sales Manager Taylor & Francis P.O. Box 447 2300 AK Leiden The Netherlands Tel. 0031 (0) 715243084 F: 0031 (0) 71 523 4571 Mobile: 0031 (0)623849668 e-mail: liza.walraven@informa.com
Nordic Countries Eva Nyika Sales Representative Taylor & Francis Scandinavia Kungsbroplan 3 A, 1st Floor P.O Box 3255 SE-103 65 Stockholm, Sweden e-Mail eva.nyika@tandf.co.uk
Germany, Austria and Switzerland Gabriela Mauch Area Sales Manager
Taylor & Francis Group (Books Ltd)
Karlshofstr. 22 70599 Stuttgart, Germany Tel: +49 (0)711 7207231 Fax: +49 (0)711 7220668 Mobile +49 (0)173 9059469 e-mail: gabriela.mauch@tandf.co.uk
Spain, Portugal, Italy, and Greece Philip Veysey Area Sales Manager Príncipe de Vergara 109, 28002 Madrid, Spain Tel: +34 91 700 0688 Fax: +34 91 141 2304 Mobile: +34 68 777 3678 e-mail: philip.veysey@informa.com
Eastern Europe Marek Lewinson (Humanities and Social Sciences) Bohaterewicza 3/45 03-982 Warsaw, Poland Tel/fax: +48 (0) 22 6714819 Mobile: +48 (0) 602 707 037 e-mail: mlewinso@it.com.pl Radek Janousek (Science and Technology) Pod Nouzovem 972/21 197 00 Prague, Czech Republic Tel: +42 (0) 28 658 49888 Mobile: +42 (0) 602294014 e-mail: radek@mareklewinson.com
England and Wales London and Eastern England James Whittle Area Representative Mobile: 07802 536233 e-mail: james.whittle@tandf.co.uk
West Midlands, Southern England, the South West and South Wales John Blake Area Representative Mobile: 07889 263 857 e-mail: john.blake@tandf.co.uk
North and Northwest England, East Midlands and North Wales Lucy Pink Area Representative Mobile: 07860 633156 e-mail: lucy.pink@tandf.co.uk
North of England, Scotland, Ireland and Northern Ireland Nick Pepper Area Representative Mobile: 07825 748476 e-mail: nick.pepper@tandf.co.uk
Library Supply Nigel Berkeley Library Supply and London Key Accounts Manager Mobile: 07795 968206 e-mail: nigel.berkeley@tandf.co.uk
Online Retailers Rod Abraham Assistant UK Sales Manager Mobile: 07860 380 814 Fax: 01372 273 744 e-mail: rod.abraham@tandf.co.uk
CATSPC_2013_US_Cover_CATSPC_2013_US_Cover.qxd 10/18/12 4:45 PM Page 2
The following subject catalogs are available from CRC Press. View them online at the URLs listed or contact your local sales representative for copies.
Find What’s Missing Justify Your Buy At www.crcpress.com you can find: • Complete Table of Contents • Sample pages with Google Preview • Author affiliations, bios, and events • Peer reviews and award notices
Agriculture & Life Sciences
Environmental Science & Engineering
US: Catalog no. CATAGL • ISBN: 978-0-8493-3864-9
US: Catalog no. CATEVE • ISBN: 978-0-8493-3874-8
http://issuu.com/CRCPress/docs/annualcat_aglife_2013
http://issuu.com/CRCPress/docs/annualcat_envsci_eng_2013
Biomedical Sciences
Ergonomics & Human Factors, Industrial Engineering & Manufacturing
US: Catalog no. CATBMS • ISBN: 978-0-8493-3866-3 http://issuu.com/CRCPress/docs/annualcat_biomed_2013
• Information about ancillary materials for textbooks • Status of eBook availability
US: Catalog no. CATHFI • ISBN: 978-0-8493-3875-5 http://issuu.com/CRCPress/docs/annualcat_erg_indeng_man_2013
Business, Management, & Public Administration US: Catalog no. CATBMP • ISBN: 978-0-8493-9175-0 http://issuu.com/CRCPress/docs/annualcat_bus_pub_admin_2013
Chemistry & Chemical Engineering US: Catalog no. CATSPC • ISBN: 978-0-8493-3867-0 http://issuu.com/CRCPress/docs/annualcat_chem_chemeng_2013
Civil & Mechanical Engineering US: Catalog no. CATMCE • ISBN: 978-0-8493-3880-9 http://issuu.com/CRCPress/docs/annualcat_civil_mecheng_2013
Food Science & Nutrition US: Catalog no. CATFSN • ISBN: 978-0-8493-3876-2 http://issuu.com/CRCPress/docs/annualcat_foodsci_2013
Forensic Science, Law Enforcement, & Homeland Security US: Catalog no. CATFSC • ISBN: 978-0-8493-3877-9 http://issuu.com/CRCPress/docs/annualcat_foren_lawenf_homsec_2013
Mathematics & Statistics US: Catalog no. CATMTS • ISBN: 978-0-8493-3879-3
Computer Science, Information Technology, & Game Development
http://issuu.com/CRCPress/docs/annualcat_math_stats_2013
US: Catalog no. CATITB • ISBN: 978-0-8493-3878-6
US: Catalog no. CATMSN • ISBN: 978-0-8493-3885-4
http://issuu.com/CRCPress/docs/annualcat_compsci_it_gamedev_2013
Medicine http://issuu.com/CRCPress/docs/annualcat_med_2013
Electrical Engineering
Physics & Materials Science
US: Catalog no. CATEEC • ISBN: 978-0-8493-3869-4
US: Catalog no. CATPHY • ISBN: 978-0-8493-9176-7
http://issuu.com/CRCPress/docs/annualcat_eleceng_2013
http://issuu.com/CRCPress/docs/annualcat_physics_matsci_2013
Look online at www.crcpress.com for detailed information on every book W W W. C R C P R E S S . C O M
CRC Press
Taylor & Francis Group
Optimize Your eBook Budget Watch the Video to Find Out How
Scan to watch video.
“CRCnetBASE earns an overall ten. Highly recommended for all libraries serving serious scientific researchers.” —Library Journal
“... a perfect eBook platform ... Highly Recommended.” —N.N. Xiao, University of Southern California for CHOICE Reviews
e-reference@taylorandfrancis.com
1-888-318-2367 online.sales@tandf.co.uk
+44 (0) 20 7017 6062