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ISBN: 978-0-418-27627-3
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ISBN: 978-0-418-27268-8
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ISBN: 978-0-418-27271-8
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Table of Contents Business Information Systems...........................................................................................................................................3 Business Management......................................................................................................................................................6 Finance & Investing........................................................................................................................................................12 Healthcare Administration & Policy................................................................................................................................13 Healthcare Financial Management & Leadership............................................................................................................14 Healthcare Process Improvement....................................................................................................................................17 Heathcare Quality & Patient Safety.................................................................................................................................21 Human Resources & Training..........................................................................................................................................23 Leadership & Strategy....................................................................................................................................................25 Mathematics & Statistics for Finance..............................................................................................................................31 Metrics & Finance..........................................................................................................................................................39 Project Management......................................................................................................................................................40 Sales, Marketing, & Service............................................................................................................................................49 Security Management....................................................................................................................................................50 General References.........................................................................................................................................................58 Lean & Six Sigma Implementation & Case Studies.....................................................................................................................................59 Lean Basics.....................................................................................................................................................................61 Office & Administrative Processes...................................................................................................................................63 Organizational Culture...................................................................................................................................................65 Product Development....................................................................................................................................................67 Productivity Improvement..............................................................................................................................................68 Tools & Methods............................................................................................................................................................69 Value Stream Management............................................................................................................................................74
Business, Management, & Public Administration
Business & Finance
Manufacturing & Industrial Processes Facility Management......................................................................................................................................................74
Business, Management, & Public Administration
General References.........................................................................................................................................................76 Manufacturing & Industrial Engineering.........................................................................................................................76 Manufacturing & Processing..........................................................................................................................................79 Operations Research.......................................................................................................................................................80 Product Development....................................................................................................................................................82 Production Systems........................................................................................................................................................83 Quality Control & Reliability...........................................................................................................................................84 Supply Chain Management/Logistics..............................................................................................................................89 Public Administration Disaster Planning & Recovery.........................................................................................................................................94 Fundamentals.................................................................................................................................................................98 General References.......................................................................................................................................................101 Government & Education.............................................................................................................................................102 Leadership & Performance...........................................................................................................................................103 Planning & Development.............................................................................................................................................104
2
Policy...........................................................................................................................................................................106 Title Index...........................................................................................................................................................................110 Author Index.......................................................................................................................................................................115 Sales Agents........................................................................................................................................................................119
Big Data Computing
Textbook
Rajendra Akerkar Western Norway Research Institute, Sogndal
To tackle the challenges of big data, novel approaches and tools have emerged. Moreover, the technology required for big-data computing is developing at a satisfactory rate due to market forces and technological evolution. This book presents a mix of theory and industry cases that discuss the technical and practical issues related to big data in intelligent information management. It emphasizes the adoption and diffusion of big data tools and technologies in real practical applications. In addition, the book balances between academic and industry contributions. Print ISBN: 978-1-4665-7837-1 November 2013, 6-1/8 x 9-1/4, 575 pp. Suggested Price: $99.95 / £63.99
Developing Information Systems for Windows and Web Applications in Engineering, Business, and Science Nong Ye and Teresa Wu Arizona State University, Phoenix, USA
This text covers concepts, methods, programming languages and software tools of designing and developing both Windows-based and Web-based information systems, specifically data modeling and design methods. It is designed to enable students and professionals in engineering, business and science fields to learn up-to-date concepts, methods and software tools for developing Windows and web-based information systems. A solutions manual and figure slides are available upon qualifying course adoption. Print ISBN: 978-1-4398-6059-5 June 2014, 7 x 10, 672 pp. Suggested Price: $129.95 / £82.00
Cybersecurity for Industrial Control Systems
Engineering Systems Integration
SCADA, DCS, PLC, HMI, and SIS
Theory, Metrics, and Methods
Tyson Macaulay
Gary O. Langford
Bell Canada, Ottawa, Ontario
The Naval Postgraduate School, Monterey, California USA
Bryan Singer Kenexis Consulting Corporation, Madison, Alabama, USA
As industrial control systems (ICS) become Internetfacing, they expose crucial services to attack. Explaining how to develop and implement an effective cybersecurity program for ICS, this book provides the tools to ensure network security without sacrificing efficiency and functionality. Starting with an introduction to ICS, it discusses business, cost, competitive, and regulatory drivers and the conflicting priorities of convergence. It explains why security requirements differ from IT to ICS and explains when standard IT security solutions can be used and where SCADA practices are required. Print ISBN: 978-1-4398-0196-3 eBook ISBN: 978-1-4398-0198-7 December 2011, 6-1/8 x 9-1/4, 203 pp. Suggested Price: $83.95 / £55.99
Data Analytics
Among the first to address the underlying premises of systems integration and how to exposit them into a practical and productive manner, this book prepares systems managers and systems engineers to consider their decisions in light of systems integration metrics. It addresses two questions: Is there a way to express the interplay of human actions and the result of system interactions of a product with its environment, and are there methods that combine to improve the integration of systems? Print ISBN: 978-1-4398-5288-0 eBook ISBN: 978-1-4398-5289-7 May 2012, 6-1/8 x 9-1/4, 406 pp. Suggested Price: $135.95 / £86.00
3
A Problem-Solving Approach
Enterprise Dynamics Sourcebook
Sanjay Chawla
Edited by
University of Sydney, Australia
Kenneth C. Hoffman, William J. Bunting, Anne Cady, Christopher G. Glazner, and Leonard A. Wojcik
Nitesh Chawla University of Notre Dame, Indiana, USA Chapman & Hall/CRC Data Mining and Knowledge Discovery Series
An increasing number of businesses and organizations are creating new analytics departments to identify, manage, and make best use of patterns within their large data repositories. This is one of the first books to target data mining practitioners working within these organizations. It introduces the key analytical concepts and emerging techniques in data analytics. Each chapter in lists the basic results and key facts relevant to the topic, along with a series of exercises and complete solutions. Print ISBN: 978-1-4200-7383-6 May 2014, 6-1/8 x 9-1/4, 400 pp. Suggested Price: $79.95 / £49.99
Business Information Systems
Edited by
The MITRE Corporation, McLean, Virginia, USA
The Enterprise Dynamics Sourcebook presents frameworks and analytical models of the enterprise as a complex system to improve reader’s understanding of its dynamic elements and their interactions. This sourcebook is the product of MITRE-sponsored research on enterprise dynamics and the range of applications pertaining to enterprise transformation programs. Filled with examples, it provides the understanding of the qualitative and quantitative data-analytic methods required to reduce risk and failure rates and enable an organization to operate effectively in today’s complex and ever-changing environment. Print ISBN: 978-1-4200-8256-2 eBook ISBN: 978-1-4200-8257-9 February 2013, 6-1/8 x 9-1/4, 379 pp. Suggested Price: $89.95 / £57.99
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Information Security A Guide to Confidentiality, Integrity, and Availability Jeffrey James Stapleton Arlington, Texas, USA
Business Information Systems
The traditional view of information security includes three cornerstones: confidentiality, integrity, and availability, also known as the CIA of information security. As the field has become more complex, both novices and professionals with years of experience need a good reference book outlining the basics. Rather than focusing on compliance or policies and procedures, this book takes a top-down approach. Providing insight from the author’s experience developing dozens of standards, the book starts with the fundamentals to bridge the understanding gaps.
Third Edition Thomas R. Peltier Thomas R. Peltier Associates, Wyandotte, Michigan, USA
Authored by a renowned security expert and certification instructor, this authoritative reference provides readers with the knowledge and the skill-set needed to achieve a highly effective risk analysis assessment in a matter of days. It demonstrates how to identify threats and determine if those threats pose a real risk. Supplemented with online access to user-friendly checklists, forms, questionnaires, sample assessments, and other documents, this is a one-stop, how-to resource for professionals in industry and academia.
Print ISBN: 978-1-4665-9214-8 May 2014, 6-1/8 x 9-1/4, 600 pp. Suggested Price: $79.95 / £49.99
Print ISBN: 978-1-4398-3956-0 eBook ISBN: 978-1-4398-3957-7 March 2010, 6-1/8 x 9-1/4, 456 pp. Suggested Price: $83.95 / £52.99
Information Security Management Handbook
Knowledge Service Engineering Handbook
Sixth Edition, Volume 7
Edited by
Edited by
Richard O’Hanley Publisher, CRC Press, New York, New York, USA
James S. Tiller HP Enterprise Security Services, Hewlett-Packard Company
Updated annually, this is the most comprehensive and up-to-date reference available on information security and assurance. Bringing together the knowledge, skills, techniques, and tools required of IT security professionals, it facilitates the up-to-date understanding required to stay one step ahead of evolving threats, standards, and regulations. Reporting on the latest developments in information security and recent changes to the (ISC)2® CISSP Common Body of Knowledge (CBK®), this volume features 27 new chapters on topics such as BYOD, IT consumerization, smart grids, security, and privacy.
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Information Security Risk Analysis
Print ISBN: 978-1-4665-6749-8 eBook ISBN: 978-1-4665-6752-8 August 2013, 7 x 10, 434 pp. Suggested Price: $89.95 / £57.99
Jussi Kantola University of Vaasa, Finland
Waldemar Karwowski University of Central Florida, Orlando, USA
Covering the emerging field of knowledge service engineering, this handbook outlines how to acquire and utilize knowledge in the 21st century. Drawn on the expertise of the founding faculty member of the world’s first university knowledge engineering service department, it explains what knowledge services engineering means and how it is different from service engineering and service production. Presenting multiple cultural aspects including US, Finnish, and Korean, this handbook provides engineering, systemic, industry, and consumer use viewpoints to knowledge service systems and engineering paradigms. Print ISBN: 978-1-4398-5294-1 eBook ISBN: 978-1-4398-5311-5 May 2012, 6-1/8 x 9-1/4, 599 pp. Suggested Price: $104.95 / £66.99
Information Security Management Handbook
Managing Risk and Security in Outsourcing IT Services
2013 CD-ROM Edition
Onshore, Offshore and the Cloud
Edited by
Frank Siepmann
Richard O’Hanley
1 Security Solutions Applied, LLC, Leesburg, Virginia, USA
Publisher, CRC Press, New York, New York, USA
Cloud computing, traditional IT outsourcing, and business process outsourcing create challenges for traditional information security and demand a change in how security professionals evaluate risk and protect information, processes, and people. Along with new technologies come new threats, vulnerabilities, and new ways to mitigate those risks. This book offers the guidance to tailor the right risk approach for your organization. Covering onshore, offshore, and cloud services, it provides concrete examples and case studies describing the specifics of what to do in a variety of scenarios.
James S. Tiller HP Enterprise Security Services, Hewlett-Packard Company
Containing the complete contents of Volumes 1-7, the Information Security Management Handbook, 2013 CD-ROM Edition updates the benchmark Volume 1 with information on the latest developments in information security and recent changes to the (ISC)2® CISSP Common Body of Knowledge (CBK®). In addition to the complete contents of the set, the CD contains an extra volume’s worth of information—including chapters from other security and networking books that have never appeared in the print editions. Print ISBN: 978-1-4665-6726-9 October 2013, CD-ROM Suggested Price: $199.95 / £127.00
Print ISBN: 978-1-4398-7909-2 December 2013, 6-1/8 x 9-1/4, 232 pp. Suggested Price: $69.95 / £44.99
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Official (ISC)2® Guide to the CSSLP Mano Paul SecuRisk Solutions, Pflugerville, Texas, USA
The CISO Handbook A Practical Guide To Securing Your Company Michael Gentile and Ron Collette
Series: (ISC)2 Press
Traxx Consulting Services, Newport Beach, California, USA
Print ISBN: 978-1-4398-2605-8 eBook ISBN: 978-1-4398-2606-5 June 2011, 6-1/8 x 9-1/4, 572 pp. Suggested Price: $83.95 / £45.99
Tom D. August Sony Corporation of America, San Diego, California, USA
Truly a practical work, this handbook offers a comprehensive roadmap for designing and implementing an effective information security program based on real world scenarios. It builds a bridge between high-level theory and practical execution by illustrating solutions to practical issues often overlooked by theoretical texts. This leads to a set of practices that security professionals can use every day. The framework it describes can be expanded or contracted to meet the needs of almost any organization. Print ISBN: 978-0-8493-1952-5 eBook ISBN: 978-1-4200-3137-9 August 2005, 6-1/8 x 9-1/4, 352 pp. Suggested Price: $87.95 / £58.99
Official (ISC)2® Guide to the ISSMP® CBK®
Web Security
Edited by
Wu Hanqing and Liz Zhao
Harold F. Tipton HFT Associates, Villa Park, California, USA
(ISC)² Corporate Series: (ISC)2 Press
Preparing professionals for certification and job readiness, the Official (ISC)²® Guide to CISSP®-ISSMP® CBK® supplies a complete overview of the management topics related to information security. It provides for an expanded enterprise model of security and management that delves into project management, risk management, and continuity planning. Facilitating the mastery of the five ISSEP domains required for certification, this book will not only help you prepare for the CISSP-ISSMP certification exam, but also provide you with a solid foundation to enhance your career path.
A WhiteHat Perspective This book introduces nearly all aspects of web security. It reveals how hackers work and explains why companies of different scale should choose their own methodology of security. With in depth analysis of the reasons behind the choices, the book covers client script security, server applications security, and Internet company security operations. It also includes coverage of browser security, cross sites script attacks, click jacking, HTML5/PHP security, injection attacks, authentication, session management, access control, web frame security, DDOS, leaks, Internet transactions security, security development lifecycle, and security operations. Print ISBN: 978-1-4665-9261-2 May 2014, 7 x 10, 500 pp., Soft Cover Suggested Price: $79.95 / £49.99
Print ISBN: 978-1-4200-9443-5 eBook ISBN: 978-1-4200-9444-2 April 2011, 6-1/8 x 9-1/4, 468 pp. Suggested Price: $83.95 / £55.99
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PRAGMATIC Security Metrics Applying Metametrics to Information Security W. Krag Brotby Enterprise Security Architect, Thousand Oaks, California, USA
Gary Hinson Hastings, New Zealand
Light on mathematics and heavy on utility, PRAGMATIC Security Metrics is the ultimate how-to-do-it guide for security metrics. Packed with time-saving tips, the book offers easy-to-follow guidance for those struggling with security metrics. Step by step, it clearly explains how to specify, develop, use, and maintain an information security measurement system. In addition to its obvious utility in the information security realm, the PRAGMATIC approach, introduced for the first time in this book, has broader application across diverse fields of management. Print ISBN: 978-1-4398-8152-1 eBook ISBN: 978-1-4398-8153-8 January 2013, 6-1/8 x 9-1/4, 512 pp. Suggested Price: $69.95 / £44.99
Business Information Systems
The Official (ISC)2® Guide to the CSSLP® supplies comprehensive guidance on the Certified Secure Software Lifecycle Professional (CSSLP) CBK®. It facilitates the required understanding of the seven CSSLP domains to assist candidates for certification and beyond. The text allows readers to learn about software security from a renowned security practitioner who is the appointed software assurance advisor for (ISC)2. A robust appendix makes this book a time-saving resource for anyone involved in secure software development.
Information Security Fundamentals Second Edition Thomas R. Peltier Following in the footsteps of its bestselling predecessor, Information Security Fundamentals, Second Edition provides information security professionals with a clear understanding of the fundamentals of security required to address the range of issues they will experience in the field. Reorganizing its contents around ISO 27002, this updated edition presents ten new chapters; adds discussions of ISO 27001, ITIL, COSO, COBIT, and other frameworks; expands its coverage of compliance and governance issues; and includes new information on mobile security issues. Print ISBN: 978-1-4398-1062-0 eBook ISBN: 978-1-4398-1063-7 October 2013, 6-1/8 x 9-1/4, 438 pp., Soft Cover Suggested Price: $69.95 / £44.99
For more information and a complete list of titles, visit us at www.crcpress.com
Big Data and Business Analytics
Computational Business Analytics
Edited by
Subrata Das
Jay Liebowitz
Machine Analytics, Inc., Belmont, Massachusetts, USA
University of Maryland University College, Adelphi, USA
Business Management
With the increasing barrage of big data, it becomes vital for organizations to make sense of this data in a timely and effective way to improve their decision making and competitive advantage. That’s where business analytics come into play. This book explores case studies from industry leaders in big data domains such as cybersecurity, marketing, finance, emergency management, healthcare, and transportation. It offers a concise guide for CEOs and senior managers, as well as for business, management, and technology students interested in this emerging field. Print ISBN: 978-1-4665-6578-4 eBook ISBN: 978-1-4665-6579-1 April 2013, 6-1/8 x 9-1/4, 304 pp. Suggested Price: $69.95 / £44.99
Textbook
Business Analytics
6
Chapman & Hall/CRC Data Mining and Knowledge Discovery Series
This book describes modeling techniques and computational algorithms for descriptive and predictive analytics and associated decision support. It shows how numerical statistical techniques can be augmented or enriched with techniques from symbolic artificial intelligence, machine learning, data mining, and control theory for enhanced descriptive, redictive, and prescriptive analytics. The book covers both traditional probabilistic/statistical and cutting-edge AI and MLbased approaches. It emphasizes modeling problems that are time-dependent and covers useful applications, including information structuring and sentiment analysis. Print ISBN: 978-1-4398-9070-7 December 2013, 6-1/8 x 9-1/4, 528 pp. Suggested Price: $79.95 / £49.99
Consider A Spherical Patent
An Introduction
IP and Patenting in Technology Business
Edited by
Joseph E. Gortych
Jay Liebowitz
Opticus IP Law PLLC, Sarasota, Florida, USA
University of Maryland University College, Adelphi, USA
As the field of business analytics continues to emerge, there is a dearth of textbooks geared towards this market. Reflecting the growing importance of analytics, this book presents important areas of business analytics, with concepts, techniques, applications, and trends that those in business, information systems/information technology, or computer science programs will find useful. It is appropriate for graduate-level students as well as undergraduate seniors. The authors focus on key areas where this material could be adequately covered in a one-semester, or even a one-quarter, course.
This book tackles the false assumptions and commonly misunderstood aspects of the patent process. It discusses the most important and frequently ignored aspects of intellectual property, equipping readers in any aspect of high-tech business to secure patents with real value. The book presents an invaluable set of best practices and central operating principles, which set forth the key steps required for developing and implementing a successful patent strategy. Examples include the evolution of 3D movies and the story of a cinematographer who lost millions due to a patent application mistake.
Print ISBN: 978-1-4665-9609-2 January 2014, 6-1/8 x 9-1/4, 288 pp. Suggested Price: $89.95 / £57.99
Print ISBN: 978-1-4398-8805-6 March 2014, 6-1/8 x 9-1/4, 264 pp., Soft Cover Suggested Price: $59.95 / £38.99
Chance or Choice
Textbook
Unlocking Innovation Success
Customer and Business Analytics
Greg McLaughlin
Applied Data Mining for Business Decision Making Using R
Global Targeting, Inc., Fort Lauderdale, Florida, USA
Vinny Caraballo Global Targeting, Inc., Hawthorn Woods, Illinois, USA
A practical guide for implementing innovation throughout the organization, this book provides a process framework which the authors call ENOVALE. With this process innovation becomes a strategic component as it applies to all functions within the organization. Rather than relegating innovation to the R&D and engineering function, all departments can conduct innovation projects and claim success. The authors emphasize the individual’s contribution and extend this strategy into other functions outside of research, design, and engineering. Simply, it answers the question “how to” for continued success. Print ISBN: 978-1-4665-8186-9 eBook ISBN: 978-1-4665-8187-6 March 2013, 6-1/8 x 9-1/4, 219 pp., Soft Cover Suggested Price: $59.95 / £38.99
Daniel S. Putler Alteryx, California, USA
Robert E. Krider Simon Fraser University, Burnaby, British Columbia, Canada Chapman & Hall/CRC The R Series
Showing how data mining can improve the performance of organizations, this book and its R-based software provide the skills and tools needed to successfully develop advanced analytics capabilities. It explains and demonstrates, via the accompanying open-source software, how advanced analytical tools can address various business problems. The authors also give insight into some of the challenges faced when deploying these tools. Readers can access a powerful, GUI-enhanced customized R package online as well as example data sets on the book’s website. Print ISBN: 978-1-4665-0396-0 eBook ISBN: 978-1-4665-0399-1 May 2012, 7 x 10, 315 pp., Soft Cover Suggested Price: $73.95 / £46.99
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-859-727-5000 • +44 (0) 1235 400 524
A Framework for Creating High Performance Organizations Gerhard Plenert MainStream GS, LLC, Carmichael, California, USA
Tom Cluley Series on Resource Management
This book is not only about understanding business strategy development; it also provides the tools for strategy execution. Offering a current perspective on the importance of developing an integrated strategy for change, the text presents proven implementation tools, in the tradition of Lean and Six Sigma, needed to navigate, design, and execute the strategic plan. Demonstrating how a welldeveloped strategy generates excitement within an organization, the authors present insights on implementation tools from a goal setting, building measures, balanced scorecard, and aligning actions perspective. Print ISBN: 978-1-4398-6713-6 eBook ISBN: 978-1-4398-6717-4 April 2012, 6-1/8 x 9-1/4, 247 pp. Suggested Price: $62.95 / £40.99
Ethics in IT Outsourcing Tandy Gold Sanford, Florida, USA Applied Software Engineering Series
Focusing on how to apply standards to business outsourcing programs, this book provides a one-stop source for the latest information on outsourcing ethics. It includes coverage of certification programs such as the online ethics training and certification offered by the Code of Ethics and Business Practice Standards for Outsourcing Professionals established by the International Association of Outsourcing Professionals. The text incorporates an easy-to-apply checklist in the context of ethical principles for outsourcing executives and managers. The author also defines a comprehensive set of ethical program components. Print ISBN: 978-1-4398-5062-6 eBook ISBN: 978-1-4398-5063-3 May 2012, 6-1/8 x 9-1/4, 211 pp. Suggested Price: $93.95 / £58.99
ENOVALE
Four-Cornered Leadership
How to Unlock Sustained Innovation Project Success
A Framework for Making Decisions
Greg McLaughlin
Management Consultant and Retired College Professor
Inthesis, Inc., Boca Raton, Florida, USA
W. Edwards Deming once stated that the job of management is not supervision but leadership. He also concluded that capable leaders were those who understood and applied the System of Profound Knowledge. This book examines this system and describes competencies that set the stage for its application. Illustrating the power relationship between leaders and followers, the book analyzes each of the four elements of the system of profound knowledge in relation to prevailing management and organizational theory. Filled with examples and tables to reinforce key concepts, this book is the perfect guide for anyone trying to achieve sustainable change.
Vinny Caraballo Global Targeting, Hawthorn Woods, Illinois, USA
This book provides a strategy for implementing innovation projects following the ENOVALE methodologies: envision the need, nominate, objectify, validate, align and adapt, link, and execute. The authors explain what the strategy means in terms of innovation and demonstrate its transformative power for products, processes, and services. They also provide a step-by-step process for initiating and conducting an innovation project. The book includes business examples, templates, tools, and strategies for each of the “means” of innovation. Print ISBN: 978-1-4665-9208-7 October 2013, 6-1/8 x 9-1/4, 203 pp., Soft Cover Suggested Price: $69.95 / £44.99
Business Management
Driving Strategy to Execution Using Lean Six Sigma
John Roland Schultz
Print ISBN: 978-1-4665-9289-6 eBook ISBN: 978-1-4665-9290-2 August 2013, 6-1/8 x 9-1/4, 277 pp. Suggested Price: $59.95 / £38.99
7 Enterprise 2.0 Social Networking Tools to Transform Your Organization Jessica Keyes New Art Technologies, Monroe Township, New Jersey, USA
Examining the advancement of business enterprise through social networking, this book offers a hands-on, practical assessment of not only what to do, but how to do it to master the social networking paradigm and achieve a competitive advantage. Discussing the spectrum of social media and social activities available to business today, it explains the functions of social networking in a business context, shows how to measure and manage social networking, details the utility and role of social networking on a department specific basis, and considers security, risk, legal, and privacy issues. Print ISBN: 978-1-4398-8043-2 eBook ISBN: 978-1-4398-8044-9 August 2012, 6-1/8 x 9-1/4, 425 pp. Suggested Price: $83.95 / £51.99
From Business Strategy to Information Technology Roadmap A Practical Guide for Executives and Board Members Tiffany Pham, David K. Pham, and Andrew T. Pham This book lays out a practical, how-to approach to identifying business strategies and creating value-driven technology roadmaps in your organization. It uses numerous examples, illustrations, and case studies to show you how to solve the real-world problems that business executives and technology leaders face on a day-to-day basis. Filled with actionable advice you can use immediately, the book introduces Agile and the Lean mindset in a manner that the people in your business and technology departments can easily understand. Print ISBN: 978-1-4665-8502-7 eBook ISBN: 978-1-4665-8503-4 May 2013, 6-1/8 x 9-1/4, 298 pp. Suggested Price: $49.95 / £31.99
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Getting Started with Business Analytics
Information Security Policy Development for Compliance
Insightful Decision-Making
ISO/IEC 27001, NIST SP 800-53, HIPAA Standard, PCI DSS V2.0, and AUP V5.0
David Roi Hardoon and Galit Shmueli
Business Management
Helping you make sound decisions based on hard data, this self-contained guide provides an integrated framework of data mining in business analytics. It explores the contents, capabilities, and applications of business analytics without assuming any prior knowledge or technical skills. The authors describe business analytics from a non-commercial standpoint, demystify the main concepts and terminologies, and give many examples of real-world applications. They take you on a journey through this data-rich world, showing you how to deploy business analytics solutions in your organization.
Williams Technology Audit Services, Alton, Illinois, USA
Compliance standards can and should be used as a guide to write comprehensive and effective security policies. Many standards cover much of the same topics, but they each state the requirements in slightly different ways. This book provides security managers with a simplified way to address the regulatory requirements of an organization by writing policy statements that specifically address these requirements. The book enables them to more efficiently write policies that meet the major regulatory requirements.
Print ISBN: 978-1-4398-9653-2 eBook ISBN: 978-1-4822-0587-9 March 2013, 7 x 10, 190 pp. Suggested Price: $59.95 / £38.99
Print ISBN: 978-1-4665-8058-9 eBook ISBN: 978-1-4665-8059-6 March 2013, 6-1/8 x 9-1/4, 152 pp. Suggested Price: $59.95 / £38.99
The Guide to Entrepreneurship
Inverting the Paradox of Excellence
How to Create Wealth for Your Company and Stakeholders Michael Szycher, Ph.D Sterling Biomedical, Inc., Lynnfield, Massachusetts
Whether you work for an established company and want to trailblaze new products (intrapreneurship), or want to establish a new venture (entrepreneurship), this guide will serve as an invaluable resource. The book explores what constitutes entrepreneurial timber and the leadership skills to raise all the needed capital. Most new venture business failures arise from two sources: (1) opportunity is not real, or (2) the means required to pursue the idea is not available. This book will provide the aspiring entrepreneur with a “how-to-guide” to success, with concrete action plans.
8
Barry L. Williams
Print ISBN: 978-1-4822-0907-5 March 2014, 7 x 10, 200 pp., Soft Cover Suggested Price: $49.95 / £31.99
Vivek Kale Independent Strategy and Management Consultant, Thane (West), India
Taking inspiration from one of the best models of success, the evolutionary model, this book explains why companies should actively seek out changes or variations on a regular basis. Presenting extensive data on the patterns and anti-patterns of excellence, it includes detailed case studies based on different variations including, structure variations, shared values variations, and staff variations. The text covers the different dimensions of business variations that are available for any company to explore in its continual quest for opportunities to achieve and sustain excellence. Print ISBN: 978-1-4665-9216-2 March 2014, 6-1/8 x 9-1/4, 280 pp. Suggested Price: $59.95 / £38.99
A Guide to IT Contracting
The Law of Big Data
Checklists, Tools, and Techniques Michael R. Overly
A Legal Guide for Executives and Lawyers
Foley & Lardner LLP, Los Angeles, California, USA
James R. Kalyvas and Michael R. Overly
Matthew A. Karlyn Technology Transactions Practice, Cooley LLP, Boston, MA
Distilling critical business and legal lessons learned from decades of drafting and negotiating technology-related agreements, this accessible handbook allows readers to quickly access information on almost every type of agreement and immediately understand the intended and actual purpose. It includes key business and legal issues, tips and techniques for negotiating terms, and common pitfalls. Suitable for non-legal professionals, it offers checklists to organize concepts and a complete glossary to define key legal, business, and technical terms as well as Internet resources and online aids to assist in drafting contracts. Print ISBN: 978-1-4398-7657-2 eBook ISBN: 978-1-4398-7659-6 December 2012, 6-1/8 x 9-1/4, 448 pp. Suggested Price: $79.95 / £49.99
Foley & Lardner LLP, Los Angeles, California, USA
Enabling readers to quickly implement solutions with respect to collecting, licensing, handling, and using Big Data, this book provides business people and lawyers with an accessible handbook primer on Big Data and its business implications. All contributors are nationally recognized experts in their fields and each chapter focuses on a different legal issue or risk relating to Big Data. More than a theoretical assessment of issues, the book offers busy people with the means to quickly understand relevant issues and implement specific recommendations to mitigate identified risks. Print ISBN: 978-1-4665-9237-7 May 2014, 6-1/8 x 9-1/4, 250 pp. Suggested Price: $59.95 / £38.99
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-859-727-5000 • +44 (0) 1235 400 524
Managing Country Risk
Understanding What’s Next in Today’s Economy
A Practitioner’s Guide to Effective Cross-Border Risk Analysis
Barry L. Cross
Daniel Wagner
Queen’s University, Kingston, Ontario, Canada
Country Risk Solutions, Norwalk, Connecticut, USA
Packed with cases, statistics, and anecdotes, this book guides readers through the process of Lean innovation. It explains how to eliminate waste, allowing higher productivity and a smoother company presentation to customers. It discusses how to achieve a company culture that relates to the processes of innovation. It examines the relationship between innovation and creativity and refinement tactics and explains why economic fluctuation can be an opportunity. This book offers simple, straight-forward, actionable takeaways and solutions.
Explaining how to identify and manage the many risks associated with conducting business abroad, this book provides the real-world insight needed to anticipate the impact of change on business operations. It presents case studies and practical examples that demonstrate how these concepts apply to every day operations. Considering the effect of perception on investment decisions, it describes how to put a country risk assessment into practice and explains how to create a framework, select the right tools, and map out a country risk analysis methodology.
Print ISBN: 978-1-4665-1525-3 eBook ISBN: 978-1-4665-1526-0 December 2012, 6-1/8 x 9-1/4, 219 pp. Suggested Price: $52.95 / £33.99
Print ISBN: 978-1-4665-0047-1 eBook ISBN: 978-1-4665-0048-8 February 2012, 7 x 10, 308 pp. Suggested Price: $104.95 / £66.99
The Lean Management Systems Handbook
Nanotechnology
H. James Harrington, Rich Charron, Frank Voehl, and Hal Wiggin This book presents a first of its kind approach that describes critical components for sustainable Lean management. It shows how managers at all levels of an organization can integrate Lean into their daily management activities. It also defines the Lean philosophy, beliefs, and behaviors required to develop a thriving Lean company culture. Packed with detailed examples and step-by-step instructions, it’s the ideal handy reference guide to help mangers and leaders make the transition from the classroom to the field. Print ISBN: 978-1-4665-6435-0 June 2014, 6-1/8 x 9-1/4, 536 pp. Suggested Price: $59.95 / £38.99
Business Applications and Commercialization Sherron Sparks, PhD Pennsylvania State University, State College, USA Series: Nano and Energy
Focusing on the transition of new nanomaterial technology to the commercial market, this book presents a nanotech commercialization framework that will enable partnership development between research universities, businesses, and investors. The author argues that it is imperative to direct commercial nano development into legitimate business channels and to nurture development in a standardized environment. The text aims to eliminate the commercialization gap between business and technology, providing a structure for industry growth and highlighting new business opportunities for technology applications. Print ISBN: 978-1-4398-4521-9 eBook ISBN: 978-1-4398-4522-6 April 2012, 6-1/8 x 9-1/4, 270 pp. Suggested Price: $93.95 / £59.99
The Lean Six Sigma Black Belt Handbook
Textbook
Tools and Methods for Process Acceleration
Ethical and Social Implications
Frank Voehl, H. James Harrington, Chuck Mignosa, and Rich Charron
Ahmed S. Khan
While at first glance Lean and Six Sigma may look very different, they can work hand-in-hand to improve processes, increase quality, and increase profitability. This book explains how these seemingly dissimilar approaches can complement one another. It teaches several problem solving tools that can be used immediately to discover the root cause of defects and other problems. Based on a survey of the most beneficial Six Sigma tools, the text includes tools that are frequently used and most beneficial. Print ISBN: 978-1-4665-5468-9 eBook ISBN: 978-1-4665-5469-6 July 2013, 6-1/8 x 9-1/4, 621 pp. Suggested Price: $59.95 / £38.99
Business Management
Lean Innovation
Nanotechnology Edited by
DeVry University, Addison, Illinois, USA Series: Nano and Energy
This book spans the full range of nanotech topics. It focuses on how advances in science and the convergence of multiple technological disciplines in nanotechnology impact society at individual, community, national, and international levels. Exploring this technology’s positive and negative aspects in the face of today’s complex social issues, the author addresses how it can benefit society. The book employs case studies, scenarios, and Web exercises to promote critical thinking and problem solving skills, and to enhance stakeholders’ awareness of the challenges posed by nanotechnology. Print ISBN: 978-1-4398-5953-7 eBook ISBN: 978-1-4398-5958-2 May 2012, 6-1/8 x 9-1/4, 365 pp. Suggested Price: $83.95 / £51.99
For more information and a complete list of titles, visit us at www.crcpress.com
9
Nanotechnology Commercialization
The Organizational Master Plan Handbook
Edited by
A Catalyst for Performance Planning and Results
Takuya Tsuzuki Deakin University, Geelong, Australia
Business Management
In terms of commercialization, nanomaterials occupy a unique place in nanotechnology. Engineered nanomaterials, especially nanoparticulate materials, are the leading sector in nanotechnology commercialization. In addition, the nanomaterial sector has attracted much more heated debate than any other nanotechnology sector with regard to safety, regulation, standardization, and ethics. This is one of the first books on nanotechnology commercialization that deals exclusively with nanomaterials. It provides overviews of the current trends in, and the issues associated with, the commercialization of nanomaterials by some of the foremost nanotechnology experts in their fields. Print ISBN: 978-981-4303-28-6 eBook ISBN: 978-981-4303-29-3 September 2013, 6 x 9, 480 pp. Suggested Price: $99.95 / £63.99
Harrington Institute, Los Gatos, California, USA
Written for organizational leaders, planners, facilitators, and consultants, this book defines how the four different planning activities used to manage and improve an organization should be merged to maximize effectiveness. Stating that the four plans for organization improvement are the business plan, strategic business plan, strategic improvement plan, and operating plan, it defines each and explains how to link them together to reduce cost and cycle times. The text incorporates sufficient flexibility so readers can adapt and revise, based on changing business needs and marketplace opportunities. Print ISBN: 978-1-4398-7877-4 eBook ISBN: 978-1-4398-7878-1 February 2012, 6-1/8 x 9-1/4, 275 pp. Suggested Price: $52.95 / £33.99
Nanotechnology Commercialization for Managers and Scientists
Out of the Present Crisis
Edited by
Terence T. Burton
Wim Helwegen University of Helsinki, Finland
Luca Escoffier Seattle, Washington, USA
This book discusses the most relevant issues that a company or university will face when bringing a nanotechnology invention to the market. It discusses obtaining, strategic use, valuation, and licensing of patents. It also deals with venture capital, university-industry collaboration, environmental health and safety, and public perception. The book provides managers and scientists at universities and companies with industry-specific basic knowledge of often unfamiliar issues that are essential to the commercial success of their inventions.
10
H. James Harrington and Frank Voehl
Print ISBN: 978-981-4316-22-4 eBook ISBN: 978-981-4364-38-6 February 2012, 6 x 9, 300 pp. Suggested Price: $49.95 / £31.99
Rediscovering Improvement in the New Economy The Center for Excellence in Operations, Inc., Bedford, New Hampshire, USA
Providing quick and easy reference to the fundamentals of getting continuous improvement right within the complexities of the new economy, this book explains exactly what it takes to implement Lean Six Sigma and other strategic improvement initiatives with lasting success. It supplies a rediscovered but practical view of improvement for readers across a wide range of industries— including CEOs and their executive teams, middle managers, physicians, nurses, claims managers, politicians, union leadership, and anyone else with the desire to implement enduring improvement. Print ISBN: 978-1-4665-0442-4 eBook ISBN: 978-1-4665-0444-8 May 2012, 6 x 9, 301 pp. Suggested Price: $31.95 / £20.99
Navigating Strategic Decisions
Risk Management
The Power of Sound Analysis and Forecasting
Concepts and Guidance, Fourth Edition
John E. Triantis
Carl L. Pritchard
Long Range Planning Associates, Vero Beach, Florida, USA
ESI International, Arlington, Virginia, USA
Based on forty years of experience and research, this book provides guidance on forecasting for strategic decision making. It includes methodology, tools, and models. It also explains how to apply sanity checks to existing forecasts to rank project valuations, identify project risks, and select the higher value creation projects. The author discusses how to assess the feasibility of large projects, analyze forecasting models to determine controllable levers, and create the conditions needed for forecasts to materialize.
This comprehensive fourth edition views risk in light of current information, while remaining grounded in the history of risk practice. Updated to reflect the Project Management Institute’s PMBOK® Guide, Fourth Edition, this edition emphasizes greater clarity on risk practice from a pragmatic perspective. It is an encyclopedia of risk management tools, practices, and protocols. The book’s 35 tool-packed chapters cover the latest perspectives, focusing on a systematic approach to risk management. The author highlights specific techniques to enhance organizational risk identification, assessment, and management.
Print ISBN: 978-1-4665-8598-0 eBook ISBN: 978-1-4665-8599-7 June 2013, 7 x 10, 435 pp. Suggested Price: $99.95 / £63.99
Print ISBN: 978-1-890367-55-8 eBook ISBN: 978-1-4398-4220-1 February 2010, 6 x 9, 448 pp., Soft Cover Suggested Price: $58.95 / £57.99
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-859-727-5000 • +44 (0) 1235 400 524
A Comprehensive Approach to Developing a Sustainable System Dr. Chitram Lutchman, Dr. Rohanie Maharaj, and Eng. Waddah Ghanem This book provides a practical approach to transitioning an organization from ordinary safety performance to world class safety performance. The text introduces learning from events, contractor safety management, and frontline supervisors’ leadership development as key elements for enhancing safety performance. Leveraging excellent work done by businesses and safety professionals globally, this book provides a simple, easy-to-follow roadmap for improving the safety performance of an organization in a sustained manner. Print ISBN: 978-1-4398-6261-2 eBook ISBN: 978-1-4398-6262-9 March 2012, 6-1/8 x 9-1/4, 500 pp. Suggested Price: $104.95 / £66.99
Strategic Management for the Plastics Industry Dealing with Globalization and Sustainability, Second Edition Roger F. Jones Franklin International, LLC, Broomall, Pennsylvania, USA
This book explains the fundamental elements in polymer manufacturing, compounding, distribution, and processing that make the plastics industry unique, and shows how these factors affect management decisions. Using case studies and examples, it demonstrates the thinking behind successful managerial choices and illustrates the errors to avoid. The author also examines company culture, staffing, how to manage internal growth, the “dos and don’ts” of acquisitions, and much more. Revised and updated throughout, this edition includes a new chapter on globalization and sustainability. Print ISBN: 978-1-4665-0586-5 eBook ISBN: 978-1-4665-0587-2 August 2013, 6-1/8 x 9-1/4, 178 pp. Suggested Price: $119.95 / £82.00
Strategy and Business Process Management
Textbook
Sports Finance and Management Real Estate, Entertainment, and the Remaking of the Business
Techniques for Improving Execution, Adaptability, and Consistency Carl F. Lehmann
Jason A. Winfree and Mark S. Rosentraub
BPMethods LLC, Duxbury, Massachusetts, USA
University of Michigan, Ann Arbor, USA
This book prepares readers to master Business Process Management (BPM). It defines the planning framework and managerial mindset needed to craft and drive highly effective business process improvement projects and continuous improvement programs. Readers will learn the techniques used by industry leaders to formulate and execute business strategy that adapts organizational behavior, business processes, and information technology as a dynamic system designed to assure consistent performance.
This definitive text on sports management and finance focuses on how the modern sports team has evolved. Addressing the fact that the 21st Century sports team has turned to a real estate development, media, and entertainment corporation, this book focuses on the how and why of the change, rather than traditional finance topics such as borrowing money, ticket pricing, and player compensation. It includes an assessment of ownership structures and discusses real estate development, facility designs, and their fit into urban centers. Print ISBN: 978-1-4398-4471-7 eBook ISBN: 978-1-4398-4472-4 August 2011, 6-1/8 x 9-1/4, 499 pp. Suggested Price: $75.95 / £48.99
Print ISBN: 978-1-4398-9023-3 eBook ISBN: 978-1-4398-9024-0 March 2012, 6-1/8 x 9-1/4, 295 pp. Suggested Price: $69.95 / £44.99
The Strategic CIO
System Management
Creating Customer Value, Increasing Revenue, and Enhancing Shareholder Wealth
Planning, Enterprise Identity, and Deployment, Second Edition
Philp Weinzimer
JOG System Engineering, Inc., San Diego, California, USA
Jeffrey O. Grady
BMC Software, Pittsburgh, Pennsylvania, USA
Series: Systems Engineering
This book provides insight, success stories, and a stepby-step methodology to transform your IT organization into a strategic asset that drives customer value, increases revenues, and enhances shareholder wealth. Learn how strategic CIO’s have transformed their organizations and effectively collaborate with the business to become a strategic partner. Gain insight on the three domain competencies and nine associated skills required to build effective strategic IT organizations. Build your roadmap to success using the transformation methodology and begin your journey to transforming into a strategic IT Organization.
The second edition of a bestseller, System Management: Planning, Enterprise Identity, and Deployment demonstrates how to make systems development work for any organization. Updated with new chapters, examples, and figures, it discusses the optimum marriage between specific program planning and a company’s generic identity. The author focuses on the management aspects of the functional departments and programs and highlights the areas that must be improved to implement outstanding systems capability.
Print ISBN: 978-1-4665-6172-4 June 2014, 6-1/8 x 9-1/4, 256 pp. Suggested Price: $69.95 / £44.99
Business Management
Safety Management
Print ISBN: 978-1-4398-2013-1 eBook ISBN: 978-1-4398-2014-8 May 2010, 6-1/8 x 9-1/4, 628 pp. Suggested Price: $135.95 / £87.00
For more information and a complete list of titles, visit us at www.crcpress.com
11
Business Management / Finanace & Investing 12
Upgrading Leadership’s Crystal Ball
Entrepreneurship in Chemistry and the Life Sciences
Five Reasons Why Forecasting Must Replace Predicting and How to Make the Strategic Change in Business and Public Policy
Cedric Pearce
Jeffrey C. Bauer Independent Health Futurist and Medical Economist, Chicago, Illinois, USA
This book offers a practical alternative to the everyday predictive models that have failed to prepare decision-makers for today’s economic problems. Rather than telling readers how to prepare for the future, it offers readers tools to evaluate and influence their own futures. The text describes key concepts concisely and clearly, including practical examples. The concepts discussed in the chapters can help business executives avoid problems from the past as they look into the future.
Chapel Hill, North Carolina, USA
Research scientists are exposed to new ideas and breakthroughs before anyone else, and since they are usually the first to develop new technologies, they have the potential of being first to market. This book is designed to help chemists and life scientists start their own businesses. Filled with examples, it is an excellent introduction to the process of successfully identifying new scientific discoveries with commercial potential and establishing businesses based on new technology. Print ISBN: 978-1-4665-5476-4 May 2014, 6-1/8 x 9-1/4, 300 pp. Suggested Price: $39.95 / £25.99
Print ISBN: 978-1-4665-5403-0 November 2013, 6 x 9, 168 pp., Soft Cover Suggested Price: $29.95 / £19.99
Utilizing the 3Ms of Process Improvement A Step-by-Step Guide to Better Outcomes Leading to Performance Excellence Richard Morrow Director, Healthcare Performance Partners
Leading change in the right direction and sustaining change is extremely difficult without relevant measures and management of those measures. Providing a leadership and management guide to achieving objectives, this book details how to use the 3Ms (Measure, Manage to Measure, Make-it-Easy) of change leadership. It includes case studies from the aviation and manufacturing industries as well as forms to facilitate implementation. The author describes a culture change method based on changing behaviors. Print ISBN: 978-1-4398-9560-3 eBook ISBN: 978-1-4398-9565-8 June 2012, 7 x 10, 322 pp., Soft Cover Suggested Price: $62.95 / £40.99
Finance Policy for Renewable Energy and a Sustainable Environment Michael Curley Johns Hopkins University, Baltimore, USA
This book explains how environmental projects and improvements are achieved through the imposition of regulations, on the one hand, and financial incentives on the other. It discusses how those incentives can be organized to achieve the greatest environmental benefits at the lowest possible cost to the public. The book presents the best environmental finance policies to bear on the financing of alternative energy projects so that the ultimate cost of delivered power will decline. It also examines the challenges of the next generation of environmental programs. Print ISBN: 978-1-4398-9419-4 March 2014, 6-1/8 x 9-1/4, 224 pp. Suggested Price: $129.95 / £82.00
World ESCO Outlook
Financial Crimes
Pierre Langlois and Shirley J. Hansen
A Threat to Global Security
As country after country around the world embraces the idea of self-funding energy efficiency, an energy performance contracting (EPC) model emerges and then changes to meet local needs. This book captures this rapidly changing landscape and offers valuable insights into this fascinating industry. The authors have brought together the best of in-country experts from nearly 60 countries to share their insights as to what makes EPC successful in their specific environments. In telling their story, they also reveal some exciting new overseas market opportunities and provide the most complete insight available into the ESCO world.
Edited by
Print ISBN: 978-1-4665-5814-4 July 2012, 6 x 9, 200 pp. Suggested Price: $129.95 / £82.00
Maximillian Edelbacher, Peter C. Kratcoski, and Michael Theil Series: Advances in Police Theory and Practice
Drawn from the 23rd Annual Meeting of the Academic Council on the United Nations System, this book explores the major themes discussed at this elite symposium. It examines changing concepts in security and the expansion of the role of the Security Council of the UN. Expert contributors reveal methods to identify criminals and efforts to combat illegal activity. They also investigate alternative approaches to preventing another worldwide financial disaster. Print ISBN: 978-1-4398-6922-2 eBook ISBN: 978-1-4398-6927-7 June 2012, 6-1/8 x 9-1/4, 447 pp. Suggested Price: $99.95 / £50.00
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Technical Analysis of Stock Trends
Nigel Da Costa Lewis
Tenth Edition
Requiring no statistical or mathematical background, this work shows how the rules of risk can work to protect and enhance investor value. It explains why “unreason” is the more evil twin brother of greed, describes what leads people to make disastrous investment decisions, and illustrates how high intelligence can trick you into catastrophic losses. With exercises and references at the end of each chapter, the book also presents notable lessons learned to keep your investments safe.
Robert D. Edwards John Magee
Print ISBN: 978-1-4398-1618-9 eBook ISBN: 978-1-4665-6624-8 May 2012, 6-1/8 x 9-1/4, 240 pp. Suggested Price: $73.95 / £46.99
Consultant, Chicago, Illinois, USA
W.H.C. Bassetti Golden Gate University, San Francisco, USA
This book provides long- and short-term stock trend analysis enabling investors to make smart trading decisions. It presents reversal patterns, consolidation formations, trends and channels, technical analysis of commodity charts, and advances in investment technology. It covers stock selection, charting, trend recognition tools, balancing and diversifying a stock portfolio, application of capital, and risk management. This edition offers more illustrative patterns and charts, including modifiable online charts, expanded material on pragmatic portfolio, and a simpler and more powerful alternative to Dow Theory. Print ISBN: 978-1-4398-9818-5 eBook ISBN: 978-1-4398-9819-2 November 2012, 7 x 10, 624 pp. Suggested Price: $104.95 / £66.99
How to Finance Energy Management Projects
Health System Management of the Physician Enterprise
Solving the “Lack of Capital Problem”
A. Michael La Penna
Eric A. Woodroof Sales Improvement Consultant, Johnson Controls, Wisconsin, USA
Albert Thumann Association of Energy Engineers, Atlanta, Georgia, USA
The landscape for implementing energy efficient projects is rapidly changing and the need for energy project financing has never been greater. This book provides the key success factors for structuring a finance energy project and getting it approved by top management. Part I covers the need for financing as well as the basic concepts. Part II covers some practical applications of financing such as performance contracts, power purchase agreements and other items like PACE financing. Part III contains articles that include information that can be used to present projects and get them approved. Print ISBN: 978-1-4665-7153-2 September 2012, 6 x 9, 390 pp. Suggested Price: $119.95 / £76.99
The La Penna Group, Grand Rapids, Michigan, USA
There is a transformation of equity occurring in the healthcare industry with hospitals and health systems purchasing physician practices. This is causing a transitional challenge as the traditional hospital structure meets the entrepreneurial physician manager in an environment that is rapidly changing. Some healthcare systems are successful in the process of this new management challenge, most are not. This book fills the void between hospital management texts and physician management literature to address the cultural and functional issues that need to be addressed when these two enterprises merge. Print ISBN: 978-1-4665-9296-4 April 2014, 7 x 10, 250 pp. Suggested Price: $69.95 / £44.99
13
Money Laundering
Healthcare at a Turning Point
A Guide for Criminal Investigators, Third Edition
A Roadmap for Change
John Madinger
Numerof & Associates, Inc., St. Louis, Missouri, USA
Honolulu, Hawaii, USA
This book provides a market-based approach to addressing the problems in the current healthcare system. To provide context, it briefly highlights and puts in perspective the historical events that led to the current challenges. It presents a clear vision of a viable, market-based healthcare system that produces better health outcomes at lower costs and discusses recommendations to realize that vision for the major industry sectors impacted by the healthcare debate. This book provides the reader with concrete recommendation for next steps for each sector of the healthcare industry and includes case studies to illustrate their point.
This volume covers the basics of finding ill-gotten gains, linking them to an individual, and seizing them. Topics discussed include important changes in law since the second edition, new trends in crime and terrorism financing, the rise of money laundering in connection with major frauds—including the Bernie Madoff case, and policy shifts related to terrorism and financing since the Obama administration. The book also discusses new methods for financial intelligence and the filing of Suspicious Activity Reports and explains how changes in technology have enabled launderers to move funds more easily. Print ISBN: 978-1-4398-6912-3 eBook ISBN: 978-1-4398-9824-6 December 2011, 8-1/2 x 11, 430 pp. Suggested Price: $109.95 / £69.99
Finanace & Investing / Healthcare Administration & Policy
The Fundamental Rules of Risk Management
Rita E. Numerof and Michael N. Abrams
Print ISBN: 978-1-4665-6152-6 eBook ISBN: 978-1-4665-6153-3 August 2012, 6-1/8 x 9-1/4, 276 pp. Suggested Price: $41.95 / £26.99
For more information and a complete list of titles, visit us at www.crcpress.com
Healthcare Beyond Reform Doing It Right for Half the Cost Joe Flower CEO, The Change Project, Inc.
Healthcare Financial Management & Leadership 14
Along with being the biggest sector of the U.S. economy, healthcare is also the most dysfunctional. This book presents a compelling vision of how healthcare can work better and how we can get there with the current resources. Providing a comprehensive, positive, and intriguing vision of the future, this book tells healthcare providers how they can reposition their organizations to thrive regardless of what the government does in regards to policy. It also outlines how employers can save money by changing the way they provide healthcare to their employees. Print ISBN: 978-1-4665-1121-7 eBook ISBN: 978-1-4665-1127-9 April 2012, 6 x 9, 296 pp. Suggested Price: $31.95 / £20.99
The Practical Guide to HIPAA Privacy and Security Compliance Second Edition Kevin Beaver Principle Logic, Acworth, Georgia, USA
Rebecca Herold Rebecca Herold, LLC, Van Meter, Iowa, USA
Updated and revised, with several new sections, this one-stop resource for HIPAA privacy and security provides immediately applicable advice for any organization’s unique situation. It defines what HIPAA is, what it requires, and what can be done to achieve and maintain compliance. It describes the HIPAA Privacy and Security Rules and compliance tasks in easy-to-understand language and enables organizations to determine how HIPAA will impact them. Anyone preparing an organization for HIPAA laws will receive expert guidance on requirements and other commonly-discussed topics. Print ISBN: 978-1-4398-5558-4 May 2014, 6-1/8 x 9-1/4, 512 pp. Suggested Price: $79.95 / £57.99
Physician Alignment Constructing Viable Roadmaps for the Future George Mayzell, MD, MBA, FACP and William R. Breen, Jr., MBA
Cost-Based, Charge-Based, and Contractual Payment Systems Duane C. Abbey Abbey & Abbey Consultants, Inc., Ames, Iowa, USA
Through healthcare reform, payment modifications, transparency, and a renewed focus on value, the healthcare industry is changing its organizational structure from one of a multitude of individual entities to one of a system-of-care model. This restructuring and subsequent alignment of information represents many opportunities and risks for physicians, hospitals, and other healthcare providers. Discussing all of the relevant issues involved, this book looks at various ways that physicians and hospitals can create systems that will survive and thrive through the important changes facing healthcare today.
This fourth book in the Healthcare Payment System series compares cost-based systems, charge-based payment approaches, and contractually-based payment processes with fee-schedule payment systems and prospective payment systems. Supplying an understanding of the different types of healthcare providers, it covers the basics of cost-based, chargebased, and contractual payment systems. The book illustrates essential concepts with a series of case studies—making it ideal for anyone interested in learning more about the systems and processes used to make payment for healthcare services.
Print ISBN: 978-1-4665-0476-9 eBook ISBN: 978-1-4665-0477-6 November 2012, 6-1/8 x 9-1/4, 157 pp. Suggested Price: $52.95 / £33.99
Print ISBN: 978-1-4398-7299-4 eBook ISBN: 978-1-4398-7300-7 August 2012, 7 x 10, 181 pp., Soft Cover Suggested Price: $62.95 / £40.99
Understanding Healthcare Economics
Electronic Health Record
Managing Your Career in an Evolving Healthcare System Jeanne Wendel, PHD, William O’Donohue, PHD, and Teresa D. Serratt, PHD, RN This book provides key economic facts, explains the economic concepts needed to examine the implications of these facts, and summarizes the results of empirical studies regarding our healthcare system’s access, cost, and quality problems as well as identifying six key trends that are reforming our system. The book helps readers understand the terminology, the facts, and the types of changes that are currently underway. The authors address the macro- and micro-problems which will help assess practice opportunities and identify viable strategies for adapting to the changes to optimize the care provided. Print ISBN: 978-1-4822-0397-4 October 2013, 7 x 10, 240 pp. Suggested Price: $79.95 / £49.99
A Systems Analysis of the Medications Domain Alexander Scarlat, MD Chief Quality Officer / Chief Medical Information Officer
This book introduces readers to the tools and methodology of structured systems analysis as well as the nuances of the medications domain. It applies structured systems analysis methodology and tools to electronic prescription, computerized physician order entry, drug dispensation, medication administration, and clinical decision support. Providing a comprehensive view of the EHR/EMR, the text covers user interface considerations, reporting requirements, and standards. Assuming no previous clinical and/or informatics knowledge, the author uses accessible language and includes hundreds of figures and review questions with answers. Print ISBN: 978-1-4398-7852-1 eBook ISBN: 978-1-4398-7854-5 March 2012, 8-1/2 x 11, 399 pp. Suggested Price: $135.95 / £86.00
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Handling the Medical Claim An 8-Step Guide on “How To” Correct and Resolve Claim Issues Catherine Cochran
Physician Integration & Alignment IPA, PHO, ACOs, and Beyond Maria K. Todd
Billing Specialist, McLoud, Oklahoma, USA
Print ISBN: 978-1-4398-5624-6 eBook ISBN: 978-1-4398-5625-3 September 2012, 8-1/2 x 11, 239 pp., Soft Cover Suggested Price: $52.95 / £33.99
An insightful look at physician integration in today’s healthcare market, this book draws on the author’s experience and expertise in the field to address those factors relevant to physician integration. She examines topics such as physician reimbursement not keeping pace, declining margins, physician shortages, physician hospital competition, rising practice investment requirements, the return to capitation as a payment mechanism, and changes in physician relationships with health systems. Outlining common characteristics of integrated groups and various organizational structures, the author discusses how to avoid mistakes and provides suggestions and ideas from successfully integrated practices. Print ISBN: 978-1-4398-1308-9 eBook ISBN: 978-1-4398-1309-6 November 2012, 6-1/8 x 9-1/4, 260 pp. Suggested Price: $83.95 / £51.99
Healthcare Delivery in the U.S.A.
Prospective Payment Systems
An Introduction, Second Edition
Duane C. Abbey
Margaret F. Schulte, DBA With a focus on healthcare management, the second edition of this popular reference addresses financing, organizational structures, continuum of care providers, access to healthcare, and quality initiatives. It covers legal and regulatory issues, workforce, and the drivers and barriers that shape healthcare delivery. This edition provides updated case studies as well as a discussion of new legislation and initiatives such as accountable care organizations and physician reimbursement cuts. It also explains how current market conditions are driving new organizational structures, such as the increase in mergers and acquisitions activity. Print ISBN: 978-1-4398-7794-4 eBook ISBN: 978-1-4398-7793-7 December 2012, 7 x 10, 239 pp., Soft Cover Suggested Price: $52.95 / £33.99
Healthcare Informatics
This book examines the various types of prospective payment systems (PPS) used by healthcare providers and third-party payers. It considers the many variations of payment for hospital inpatient and outpatient services, skilled nursing facilities, home health agencies, long-term hospital care, and rehabilitation facilities. The book describes the anatomy of PPS, including cost reports, adjudication features and processes, relative weights, and payment processes. It outlines the features and documentation requirements for Medicare Severity Diagnosis Related Groups, Medicare Ambulatory Payment Classifications, Medicare HHPPS, Medicare Skilled Nursing Resource Utilization Groups, and private third-party payers. Print ISBN: 978-1-4398-7301-4 eBook ISBN: 978-1-4665-5378-1 February 2012, 7 x 10, 219 pp., Soft Cover Suggested Price: $62.95 / £40.99
Revenue Cycle Management in Healthcare
Improving Efficiency and Productivity
Claudia Birkenshaw Garabelli Modern Management Muse, Inc., Flint, Michigan, USA
Edited by
Stephan P. Kudyba New Jersey Institute of Technology, Newark, USA
Incorporating information technologies and information management, this work describes evolving areas of efficiency in the healthcare industry due to healthcare informatics enhancements. The book begins with an overview of the shift into new healthcare system structures through the utilization of information technology/systems and the creation of software platforms. It then discusses innovative information systems and their functionality, business intelligence in healthcare, and the use of advanced analytics and information management. The book also examines evolving trends in healthcare, including potential gains through data and information management. Print ISBN: 978-1-4398-0978-5 eBook ISBN: 978-1-4398-0979-2 April 2010, 6-1/8 x 9-1/4, 279 pp. Suggested Price: $79.95 / £52.99
Abbey & Abbey Consultants, Inc., Ames, Iowa, USA
Written to assist healthcare leaders and managers become more effective decision makers, problem solvers, and communicators within the revenue cycle and financial management areas of their organization, this book introduces the core components and concepts of the revenue cycle. It discusses the functions and responsibilities in the patient financial services (PFS) area; revenue stream techniques from a clinical perspective, contract management and finance, information systems and the revenue cycle, plus the nuts and bolts of the chargemaster and compliance. Chapters include tables, charts, figures, and example scenarios that illustrate key concepts. Print ISBN: 978-1-4398-5366-5 June 2014, 7 x 10, 275 pp., Soft Cover Suggested Price: $69.95 / £44.99
For more information and a complete list of titles, visit us at www.crcpress.com
Healthcare Financial Management & Leadership
Mercury Healthcare International, Inc., Denver, Colorado, USA
Packed with forms, charts, and illustrative examples, this book supplies step-by-step guidance for practice administrators and managers on how to bill and collect on claims for services provided in a physicians’ office. It covers the CMS-1500 claim form, obtaining patient and insured information, submission of claims, accounts receivable, and collections. The book provides an understanding of the entire process to help you address issues before they become problems.
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Healthcare Financial Management & Leadership 16
Accountable Care Organizations
Hospital Reimbursement
Value Metrics and Capital Formation
Concepts and Principles
Robert James Cimasi
Kyle Herbert
Health Capital Consultants, St. Louis, Missouri, USA
Palmetto Health, Columbia, South Carolina, USA
This book explores the historical background and evolution of the ACO model as the basis for the development of the value metrics and capital formation analyses that are foundational to assessing the current efficacy and capacity for change. It examines the four pillars of value in the healthcare industry: regulatory, reimbursement, competition, and technology in addressing the value metrics of ACOs. It focuses its discussion of non-monetary value on a review of aspects of population health within the context of such objectives as improved quality outcomes and access to care.
Explaining the technical aspects of reimbursement in language that is easy to understand, this book illustrates the complexities of the hospital revenue cycle and explains the Medicare and Medicaid financial models in detail. It addresses the Medicaid reimbursement methodology, the formulation of the Medicare blend rate, the computation of both DSH and IME, as well as other third-party payers. Covering the range of services and procedures for which a hospital can receive reimbursement, this book examines governmental cost reporting and walks readers through the creation of a mock Medicare cost report for a sample hospital.
Print ISBN: 978-1-4665-8183-8 eBook ISBN: 978-1-4665-8184-5 June 2013, 7 x 10, 377 pp. Suggested Price: $89.95 / £57.99
Financial Management Strategies for Hospitals and Healthcare Organizations
Print ISBN: 978-1-4398-9894-9 eBook ISBN: 978-1-4398-9895-6 June 2012, 7 x 10, 272 pp. Suggested Price: $73.95 / £46.99
Hospitals & Health Care Organizations
Tools, Techniques, Checklists and Case Studies
Management Strategies, Operational Techniques, Tools, Templates, and Case Studies
Edited by
Edited by
David Edward Marcinko and Hope Rachel Hertico
David Edward Marcinko and Hope Rachel Hetico
Institute of Medical Business Advisors, Norcross, Georgia, USA
Drawing on case studies from healthcare financial management, this book integrates prose, managerial applications, and regulatory policies and perspectives with real-world case studies, models, checklists, and reports as well as charts, tables, and diagrams. The book covers topics such as financial features of electronic medical records, financial, and clinical features of hospital information systems. It also discusses the financial future of mental health programs in addition discussing hospital revenue enhancements. Print ISBN: 978-1-4665-5873-1 eBook ISBN: 978-1-4665-5874-8 September 2013, 7 x 10, 358 pp. Suggested Price: $69.95 / £44.99
Institute of Medical Business Advisors, Norcross, Georgia, USA
This book addresses decreasing revenues, increasing costs, and growing consumer expectations in today’s health care market. Offering practical experience and applied operating vision, the authors integrate Lean managerial applications and regulatory perspectives with real-world case studies, models, reports, charts, tables, diagrams, and sample contracts. The result is an integration of post PP-ACA market competition insight with Lean management and operational strategies. Coverage includes hard-to-find topics such as hospital inventory management, capital formation, and revenue cycle enhancement. Print ISBN: 978-1-4398-7990-0 eBook ISBN: 978-1-4398-7991-7 July 2012, 7 x 10, 413 pp. Suggested Price: $73.95 / £46.99
Handbook of Concierge Medical Practice Design
Textbook
Maria K. Todd
An Introduction to Information Systems and Software in Medicine and Health
Mercury Healthcare International, Inc., Denver, Colorado, USA
This book discusses the many considerations a physician must make prior to transitioning their practice into concierge service. This book includes chapters on business process re-engineering and workflow management, financial considerations, competitive analysis, how to develop a business plan and strategy, how to market the new practice. The author includes patient acquisition and retention strategies as well as adding additional doctors and physician extenders such as nurse practitioners and physician assistants. Appendices include sample employment contracts and how to select and work with consultants. Print ISBN: 978-1-4665-6818-1 April 2014, 6-1/8 x 9-1/4, 225 pp. Suggested Price: $69.95 / £44.99
Medical Informatics
David J. Lubliner New Jersey Institute of Technology
This complete medical informatics textbook begins by reviewing the IT aspects of informatics, including systems architecture, electronic health records, interoperability, security and privacy, the cloud, mobile health care, imaging, capturing data, design issues. Next, it provides case studies that illustrate the roll out of EHRs in hospitals. The third section incorporates four anatomy and physiology lectures that focus on the physiological basis behind data captured in EHR medical records. Examples include detailed descriptions of the heart and electrical systems, lungs and alveoli, and oxygen exchange. Print ISBN: 978-1-4665-9620-7 May 2014, 7 x 10, 608 pp. Suggested Price: $99.95 / £63.99
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A3 Problem Solving for Healthcare
The Basics of Process Mapping
A Practical Method for Eliminating Waste
Robert Damelio
Cindy Jimmerson
The first edition of this bestselling resource has been incorporated into the curriculum at forward thinking universities, in-house corporate improvement approaches, and the United Nations’ headquarters. Updated with new chapters and tools to identify and isolate processes, this edition explains how to use process mapping to initiate any improvement effort. It describes how to employ the three levels framework to draw distinct maps for the same work at the organization, process, and job/performer levels. An instructor’s manual and figure slides are available upon qualified course adoption.
Written by an expert in Lean principles, this book offers an easy-to-use problem-solving method that can be applied to every aspect of healthcare to identify, understand, and improve processes. Illustrated with numerous A3s in various stages of development, this practical, easy-to-use workbook explains how to extend the VSM philosophy to a more focused perspective. Exploring the value of the A3 problem-solving tool in healthcare, it demonstrates the simplicity and completeness of the A3 tool and its applications to regulatory documentation and the activities of daily work. Print ISBN: 978-1-56327-358-2 June 2007, 8-1/2 x 11, 176 pp., Soft Cover Suggested Price: $68.95 / £43.99
President, The Bottom Line Group, Dallas, Texas, USA
Print ISBN: 978-1-56327-376-6 eBook ISBN: 978-1-4398-6318-3 May 2011, 6 x 9, 183 pp., Soft Cover Suggested Price: $21.95 / £14.99
Accelerating Health Care Transformation with Lean and Innovation
The Definitive Guide to Emergency Department Operational Improvement
The Virginia Mason Experience
Employing Lean Principles with Current ED Best Practices to Create the “No Wait” Department
Paul Plsek Accelerating Health Care Transformation with Lean and Innovation: The Virginia Mason Experience describes how Virginia Mason Medical Center (VMMC) has systematically integrated innovative structures, methods, and cultural practices into its implementation of Lean. Describing how an organization can create a strategy and build a culture of innovation and learning, it supplies concrete examples that show how Lean and innovation can work hand-inhand to improve and transform value streams. It also explains how to use the voices and experiences of patients and their families to drive improvement and innovation. Print ISBN: 978-1-4822-0383-7 October 2013, 6-1/8 x 9-1/4, 216 pp. Suggested Price: $39.95 / £25.99
Achieving STEEEP Health Care Edited by
David J. Ballard, MD, PhD, MSPH, FACP As a system that has served urban, rural, and suburban populations, the Baylor Health Care System (BHCS) is an excellent case study on quality improvement. In recent years, BHCS has formalized its commitment to quality with the adoption of the STEEEP framework that supports the Institute of Medicine’s call for care that is safe, timely, effective, efficient, equitable and patient-centered (STEEEP). Telling the story of quality improvement at BHCS, this book presents the contributions of senior leaders from diverse fields including physician leadership, nursing leadership, and quality improvement. Print ISBN: 978-1-4665-6537-1 eBook ISBN: 978-1-4665-6538-8 October 2013, 6 x 9, 310 pp. Suggested Price: $39.95 / £25.99
Healthcare Process Improvement
Lean Healthcare West, Missoula, Montana, USA
Second Edition
Jody Crane, MD, MBA Mary Washington Hospital, Fredericksburg, Virginia, USA
Chuck Noon, PHD University of Tennessee, Knoxville, USA
With so many having nowhere else to turn for care, emergency departments (ED) have become cauldrons of resentment where neither the best needs of patient or hospital are served. Offering a solution to this fiscal and medical madness, this step-by-step guide shows how the application of Lean principles can lead to more efficient, cost-effective, and patient friendly departments. The book illustrates the application of Lean tools and concepts in EDs across the country. Print ISBN: 978-1-4398-0840-5 eBook ISBN: 978-1-4398-0841-2 April 2011, 7 x 10, 353 pp., Soft Cover Suggested Price: $98.95 / £62.99
Engineering Solutions to America’s Healthcare Challenges Ryan Burge The Boulevard Consulting Group LLC
This book presents the facts and challenges that systems professionals examine before identifying how the system-based answer to health care reform applies. The author offers solutions that present a systems approach to changing the way healthcare professionals do business and take care of patients. These solutions, backed by case studies and proven examples, include: implementing Six Sigma in emergency rooms; 5S in accounting for medical inventory; using Theory of Constraints to form a plan for shortening the length of stay in hospitals; and how informatics are used to aggregate and benchmark private data. Print ISBN: 978-1-4665-8355-9 December 2013, 6-1/8 x 9-1/4, 184 pp. Suggested Price: $59.95 / £38.99
For more information and a complete list of titles, visit us at www.crcpress.com
17
The Executive Guide to Healthcare Kaizen
Kaizen Workshops for Lean Healthcare
Leadership for a Continuously Learning and Improving Organization
Edited by
Mark Graban Chief Improvement Officer, KaiNexus, San Antonio, Texas, USA
Joseph E. Swartz Director of Business Transformation, Franciscan St. Francis Health
Healthcare Process Improvement
The Executive Guide to Healthcare Kaizen is for leaders who want to engage every employee, physician, and leader in ongoing daily continuous improvement that matters for patients, staff, and the long-term good of the organization. This book supplies an accessible introduction to Kaizen principles and explains the practical actions that are required to create a lasting Kaizen culture in a healthcare system. It is specifically written for senior leaders and managers who need to understand the power of this core Lean methodology. Print ISBN: 978-1-4665-8641-3 eBook ISBN: 978-1-4665-8643-7 August 2013, 6-1/8 x 9-1/4, 200 pp., Soft Cover Suggested Price: $29.95 / £19.99
Rona Consulting Group, Mercer Island, Washington, USA Lean Tools for Healthcare Series
Part of the Lean Tools for Healthcare series, this book describes exactly what a kaizen event is and details all the phases necessary for implementing continuous improvement practices in your healthcare organization. It walks readers through the steps of conducting an effective kaizen workshop-one that is well planned, well implemented, and well monitored. The information is presented in an easyto-assimilate format. Numerous illustrations reinforce the text and margin assists call your attention to key terms, healthcare examples, and how-to steps. Print ISBN: 978-1-4398-4152-5 eBook ISBN: 978-1-4398-4155-6 August 2012, 7 x 10, 120 pp., Soft Cover Suggested Price: $29.95 / £19.99
Getting to Standard Work in Health Care
Leading High Reliability Organizations in Healthcare
Using TWI to Create a Foundation for Quality Care
Richard Morrow
Patrick Graupp TWI Institute, Liverpool, New York, USA
Martha Purrier, RN Virginia Mason Medical Center, Seattle, Washington, USA
Addressing the challenges involved with achieving standard work in health care, this book describes the Training Within Industry (TWI) Job Instruction method. The text places this methodology squarely within the health care paradigm. Using examples, case studies, and terminology that all health care practitioners can understand, the authors show how this method can make all the difference in the delivery of quality health care while serving as a foundation for successful Lean practice in health care.
18
Thomas L. Jackson
Director, Healthcare Performance Partners, Elgin, Illinois, USA
The Institute of Medicine and others have stressed the urgency of transforming hospitals into places where each patient receives the best quality care, every single time. Hospital leaders agree that they need to change their systems and processes in order to achieve substantial increases in reliability, and leadership is the most important ingredient in increasing the reliability of an organization. This book presents concepts and tools that a growing number of hospitals are using to help achieve their safety, quality, and efficiency goals. Print ISBN: 978-1-4665-9488-3 April 2014, 6-1/8 x 9-1/4, 198 pp. Suggested Price: $59.95 / £38.99
Print ISBN: 978-1-4398-7850-7 eBook ISBN: 978-1-4398-7851-4 August 2012, 7 x 10, 223 pp., Soft Cover Suggested Price: $62.95 / £40.99
Healthcare Kaizen Engaging Front-Line Staff in Sustainable Continuous Improvements Mark Graban Chief Improvement Officer, KaiNexus, San Antonio, Texas, USA
Joseph Swartz
Leading the Lean Healthcare Journey Driving Culture Change to Increase Value Joan Wellman Wellman & Associates, Seattle, Washington, USA
Director of Business Transformation, Franciscan St. Francis Health
Pat Hagan and Howard Jeffries, MD
This Shingo Prize-winning book focuses on daily continuous improvement, or Kaizen, for healthcare professionals and organizations. It shares some mechanics for facilitating Kaizen, but more importantly covers the management mindsets and philosophies required to make Kaizen work effectively in a department or as an organization-wide program. All of the examples are real healthcare examples shared by Franciscan Alliance Health System and other leading organizations. This book will be helpful to healthcare organizations that have embraced weeklong improvement events and are now ready to move beyond just doing events into a more complete Lean management system.
Blending case studies with theory, this book describes how the healthcare value proposition can be changed by reducing waste, variation, and complexity in healthcare. It reveals the leadership tenacity and culture change required to remove waste from healthcare processes and eliminate the root cause of soaring costs, poor quality and safety, and limited access. It provides practical, applicable advice alongside personal and organizational stories and case studies told by physician and administrative leaders, all students of the Toyota Production System.
Print ISBN: 978-1-4398-7296-3 eBook ISBN: 978-1-4665-6797-9 June 2012, 8-1/2 x 11, 408 pp., Soft Cover Suggested Price: $62.95 / £40.99
Seattle Children’s Hospital, Washington, USA
Print ISBN: 978-1-4398-2865-6 eBook ISBN: 978-1-4398-2866-3 December 2010, 6-1/8 x 9-1/4, 292 pp., Soft Cover Suggested Price: $68.95 / £43.99
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Michael Hogan Managing Member, Progressive Business Solutions, LLC
John K. Laur Healthcare Architect, Dekker/Perich/Sabatini
Healthcare organizations are realizing the need not only for Lean improvements but also for getting the best design possible to enhance what Lean can give them. This book describes a method to assist hospitals and healthcare facilities in designing their buildings and spaces with higher efficiencies and better staff and patient flows. Teaching leadership engagement in the design process and beyond, the book identifies ways to achieve commitment for durable and sustainable change as well as the continuous improvement required for more efficient design. Print ISBN: 978-1-4822-1546-5 June 2014, 7 x 10, 300 pp. Suggested Price: $69.95 / £44.99
Lean-Led Hospital Design Creating the Efficient Hospital of the Future Naida Grunden Naida Grunden, LLC - Medical Communications, Bellingham, Washington, USA
Charles Hagood Healthcare Performance Partners, Inc., Gallatin, Tennessee, USA
Lean-Led Hospital Design explains how hospitals can be built to increase patient safety and reduce wait times while eliminating waste, lowering costs, and easing some of healthcare’s most persistent problems. It supplies a simplified timeline of architectural planning—from start to finish—to guide readers through the various stages of the Lean design development philosophy, including Lean architectural design and Lean work design. It includes examples from several real healthcare facility design and construction projects, as well as interviews with hospital leaders and architects. Print ISBN: 978-1-4398-6828-7 eBook ISBN: 978-1-4665-5834-2 March 2012, 7 x 10, 338 pp. Suggested Price: $73.95 / £46.99
Lean Hospitals
Management Engineering
Improving Quality, Patient Safety, and Employee Engagement, Second Edition
A Guide to Best Practices for Industrial Engineering in Health Care
Mark Graban
Edited by
Chief Improvement Officer, KaiNexus, San Antonio, Texas, USA
Jean Ann Larson
Building on the success of the Shingo Prize-Winning first edition, Lean Hospitals, Second Edition explains how to use the Lean management system to improve safety, quality, access, and morale while reducing costs. Lean healthcare expert Mark Graban examines the challenges facing today’s health systems, including rising costs, falling reimbursement rates, employee retention, and patient safety. This edition includes new material on process audits, performance measures, employee suggestion management, and strategy deployment. It contains new and updated case studies as well as revised chapters on patient safety and medical errors.
Increasing costs and higher utilization of resources make the role of process improvement more important than ever in the health care industry. This book provides an overview of the practice of industrial engineering (management engineering) in the health care industry. It explains how to maximize the skills of management engineers in a health care setting and supplies tried-and-true techniques that can be implemented easily in most organizations. The book includes tools and documents to help readers communicate more effectively as well as case studies that illustrate the proper application of these tools and techniques.
Print ISBN: 978-1-4398-7043-3 eBook ISBN: 978-1-4665-1142-2 November 2011, 7 x 10, 268 pp., Soft Cover Suggested Price: $55.95 / £35.99
Lean Leadership for Healthcare
J. A. Larson & Associates, Carrollton, Texas, USA
Print ISBN: 978-1-4665-7990-3 November 2013, 7 x 10, 320 pp., Soft Cover Suggested Price: $59.95 / £38.99
Approaches to Lean Transformation
Mapping Clinical Value Streams
Ronald G. Bercaw
Edited by
President, Breakthrough Horizons, LTD, Chardon, Ohio, USA
Thomas L. Jackson
Written by a Shingo Prize-winning author and Lean sensei, this book explains how to apply Lean improvement to clinical and non-clinical processes. It presents valuable lessons learned by the author over the years of leading improvements in this complex industry and lays out a clear roadmap for initiating Lean improvements. Illustrating the leadership behaviors required for sustainable success, the book reviews the fundamentals of Lean and explains how to link a strategy of continuous improvement to corporate strategy to achieve operational excellence. Print ISBN: 978-1-4665-1554-3 eBook ISBN: 978-1-4665-1555-0 April 2013, 6 x 9, 254 pp., Soft Cover Suggested Price: $49.95 / £31.99
Rona Consulting Group, Mercer Island, Washington, USA Lean Tools for Healthcare Series
The value stream mapping methods described in Mapping Clinical Value Streams will help you achieve more efficient healthcare processes and will pave the way to an improved medical system with significantly reduced medical errors and other costly waste. Presented in an easy-to-assimilate format, the book includes examples from actual healthcare processes, plus numerous illustrations and margin assists that call your attention to key points. Value stream mapping icons make it easy to see and understand the ebb and flow of healthcare processes. Print ISBN: 978-1-4665-5184-8 eBook ISBN: 978-1-4665-5186-2 May 2013, 8-1/2 x 11, 123 pp., Soft Cover Suggested Price: $29.95 / £19.99
For more information and a complete list of titles, visit us at www.crcpress.com
Healthcare Process Improvement
Lean Design Handbook for Healthcare Facilities
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Mistake Proofing for Lean Healthcare Edited by:
Thomas L. Jackson Rona Consulting Group, Mercer Island, Washington, USA Lean Tools for Healthcare Series
Healthcare Process Improvement 20
Mistake-proofing is an improvement technology that uses a device or procedure, also called a poka-yoke, to prevent defects or errors during a process. Mistakeproofing in healthcare can improve the quality of patient care and services; correct conditions in the process that allow for errors or mistakes; support ideas from knowledgeable staff to improve a process or area; and reduce costs to the organization by eliminating duplication of work. This user-friendly book introduces the concepts of Zero Quality Control and Poka-Yoke Systems. Print ISBN: 978-1-4398-3743-6 June 2014, 7 x 10, 120 pp., Soft Cover Suggested Price: $28.95 / £18.99
Preparing for Continuous Quality Improvement for Healthcare Sustainability through Functional Tree Structures Reza Ziaee and James S. Bologna Improvements made in a stable environment will last and have a significant influence on the productivity and quality of an entire healthcare organization. This book provides a detailed presentation of Functional Tree Structures and the functional interrelationships and interactions within an organizational structure. Describing how to identify department’s functional deficits, shortcomings, and waste, it guides readers to select the best course of action for their organization. The text illustrates key concepts with examples, case studies, and flow charts. Print ISBN: 978-1-4665-6770-2 July 2014, 7 x 10, 250 pp., Soft Cover Suggested Price: $59.95 / £38.99
Paradox and Imperatives in Health Care
Process Improvement with Electronic Health Records
Second Edition
A Stepwise Approach to Workflow and Process Management
Jeffrey C. Bauer Independent Health Futurist and Medical Economist, Chicago, Illinois, USA
Margret Amatayakul
Most hospitals, health systems, and other provider organizations in the U.S. are still facing financial peril from continuing cuts in Medicare, new federal legislation, and a precarious economic environment. The second edition of this book presents updated analysis, forecasts, and recommendations. It discusses the evolution of the Affordable Care Act, related regulatory trends, and changes in the roles and the business models of third-party health insurers. It also includes an expanded focus on the relative strengths and weaknesses of different business models for organizing the delivery of care.
Although physicians and hospitals are receiving incentives to use electronic health records (EHRs), there is little emphasis on workflow and process improvement by providers or vendors. As a result, many healthcare organizations end up with incomplete product specifications and poor adoption rates. This book walks you through a ten-step approach for applying workflow and process management principles regardless of what stage your organization is in its EHR journey. I, it includes detailed guidance, helpful tools, and case studies in each chapter.
Margret\A Consulting, LLC, Schaumburg, IL, USA
Print ISBN: 978-1-4665-9324-4 May 2014, 6-1/8 x 9-1/4, 200 pp. Suggested Price: $49.95 / £31.99
Print ISBN: 978-1-4398-7233-8 eBook ISBN: 978-1-4665-6795-5 May 2012, 8-1/2 x 11, 279 pp., Soft Cover Suggested Price: $73.95 / £46.99
The Pittsburgh Way to Efficient Healthcare
The Tale of Two Healthcare Systems
Improving Patient Care Using Toyota Based Methods
Christina Saint Martin
Naida Grunden Naida Grunden, LLC - Medical Communications, Bellingham, Washington, USA
While there is plenty of data identifying where healthcare in America falls short, it can be a challenge to find practical, hands-on information about how to fix it. The critically acclaimed Pittsburgh Way to Efficient Healthcare changes that. It provides a look at how principles borrowed from industry— specificly Toyota’s concept of Lean manufacturing—can be applied to make healthcare safer and less costly. The book is a compilation of case studies from units in different hospitals around the Pittsburgh region that successfully applied industrial principles to the benefit of patients and the satisfaction of employees.
Comparing the successes, failures, and differences in health economy design in the U.S. and U.K., this book describes the implications and benefits of health delivery system change using Lean methods. It explains the benefits of using the tools of the Toyota Production System. It considers the cultural, political, and social aspects of change in each system, as well as healthcare financing, competition, and integration of information technology. The author includes interviews with senior leaders in healthcare, as well as political leaders in the U.S. and the U.K. Print ISBN: 978-1-4398-4569-1 June 2014, 6 x 9, 250 pp. Suggested Price: $49.95 / £31.99
Print ISBN: 978-1-56327-367-4 eBook ISBN: 978-1-4356-2822-9 December 2007, 6 x 9, 224 pp. Suggested Price: $49.95 / £28.99
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Achieving Patient (AKA Customer) Experience Excellence
A Roadmap to High Reliability Using Lean, Six Sigma, and Change Leadership
Lessons From a Successful Cultural Transformation in a Hospital
Richard Morrow, MBA Director, Healthcare Performance Partners, Elgin, Illinois, USA
Rhonda Dishongh, Qaalfa Dibeehi, Kalina Janevska, and Gregory D. Erickson
Leading change in the right direction and sustaining that change is extremely difficult without managing the relevant measures, especially in today’s healthcare environment. This book details how to use the 3Ms (Measure, Manage to Measure, Make-it-Easy) of change leadership in healthcare. It includes healthcare case studies that illustrate the proper application of the 3Ms. Complete with forms and templates to make it easy for readers to apply the 3Ms, the book describes a culture change method that is based on changing behaviors.
Written by internationally acknowledged experts in the customer and patient experience movement, this book clearly outlines the principles and development phases of a great customer experience transformation. Using an engaging story, it allows readers to follow the journey of Community General, a healthcare organization that went from struggling to being nationally recognized for its performance and customer satisfaction. Demonstrating how Community General was able to achieve its cultural transformation, the book presents valuable lessons learned that can be applied across a wide range of industries.
Print ISBN: 978-1-4398-9535-1 eBook ISBN: 978-1-4398-9537-5 May 2012, 7 x 10, 320 pp., Soft Cover Suggested Price: $62.95 / £40.99
Print ISBN: 978-1-4665-8308-5 eBook ISBN: 978-1-4665-8313-9 June 2013, 6-1/8 x 9-1/4, 137 pp. Suggested Price: $39.95 / £25.99
Value Stream Mapping for Healthcare Made Easy
Developing a Poly-Chronic Care Network
Cindy Jimmerson
An Engineered, Community-Wide Approach to Disease Management
Lean Healthcare West, Missoula, Montana, USA
Value Stream Mapping for Healthcare Made Easy introduces readers to the simple but essential method from the Toyota Production System: the well-known Value Stream Mapping (VSM) system. It offers an easyto-learn introduction to VSM that can be used in every aspect of healthcare to identify, understand, and improve processes. Information included illustrates the simplicity and completeness of the tool and describes its applications to staff communication, regulatory documentation, and activities of daily work. The book also highlights simple-to-use data collection and interpretation as part of the VSM process. Print ISBN: 978-1-4200-7852-7 eBook ISBN: 978-1-4416-2390-4 August 2009, 8-1/2 x 11, 119 pp., Soft Cover Suggested Price: $65.95 / £42.99
What’s Your Problem?
Pierce Story, MPHM Director of Concept Development Capacity Strategies, Inc.
Developing a Poly-Chronic Care Network reconstructs and augments traditional chronic care delivery models. The proposed solution—the Poly-Chronic Care Network© (PCCN)—is a specific iteration of the Care Circle Network© (CCN) concept that creates a sustainable community-engaging response to the complexity, cost, and outcomes of chronic diseases. With this book, readers can confidently pick and choose specific components to match their community’s needs and capabilities, amending the blend to account for the size, scale, scope, and population of the community and patients they wish to serve. Print ISBN: 978-1-4665-5474-0 eBook ISBN: 978-1-4665-5475-7 October 2012, 6 x 9, 296 pp. Suggested Price: $73.95 / £46.99
Identifying and Solving the Five Types of Process Problems
Essential Management Skills for Pharmacy and Business Managers
Kicab Castañeda-Méndez
Titus De Silva, PhD
Performance Management Consultant, Chapel Hill, North Carolina, USA
Typically, root cause analysis is taught by teaching a variety of tools that require the user to learn when to use which tools. Illustrating how to solve specific problems with specific solutions, this book teaches the reader how to recognize different types of process problems as well as how to solve them more effectively and efficiently. The author identifies five types of processes problems and shows how to solve them using a three-step procedure: identify the type of problem, find root cause, and address the root cause. Print ISBN: 978-1-4665-5269-2 eBook ISBN: 978-1-4665-5270-8 November 2012, 7 x 10, 191 pp., Soft Cover Suggested Price: $41.95 / £26.99
This book will helps pharmacists and non-pharmacist managers successfully manage the challenges of the pharmacy environment and accomplish the opportunities of patient-focused healthcare and enhanced management roles in hospital-based pharmacies and retail operations. It includes a wealth of information and relevant management skills for resolving issues at the workplace. Topics include management skills in all sectors of the pharmacy environment. The author uses case studies to illustrate essential management skills required to resolve day to day issues encountered in the pharmacy. Print ISBN: 978-1-4665-8258-3 eBook ISBN: 978-1-4665-8259-0 May 2013, 6-1/8 x 9-1/4, 464 pp. Suggested Price: $59.95 / £38.99
For more information and a complete list of titles, visit us at www.crcpress.com
Healthcare Process Improvement / Healthcare Quality & Patient Safety
Utilizing the 3Ms of Process Improvement in Healthcare
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Expanding the Capacity to Care Pierce Story, MPHM Director of Concept Development Capacity Strategies, Inc.
Hospitality & Tourism Management
Our nation’s capacity to care is destined to become increasingly constrained as an aging and increasingly unhealthy population must contend with a reduction in medical professionals and financial resources. We need a significant overhaul of our entire healthcare system such that we simultaneously impact capacity, cost, quality, and accessibility. This book is a comprehensive guide to a new way to properly manage total communitywide care capacity. Though clear examples and actual project results, the book demonstrates the outcomes of driving otherwise isolated performance improvement efforts towards a systems-level way of thinking. Print ISBN: 978-1-4665-9396-1 April 2014, 6-1/8 x 9-1/4, 224 pp. Suggested Price: $59.95 / £38.99
Divya Srinivasan George Mason University, Arlington, Virginia, USA
Taking an integrated approach, this book provides a comparative perspective of how different organizations adapt and use healthcare informatics. The first part of the book covers the basics of HIT. The second part focuses on the broader community: the patient, the physician, government, and how HIT will impact each. The book includes a discussion about mobile health and how a rapidly growing mobile health generation is changing the face of healthcare as we know it. Print ISBN: 978-1-4665-0487-5 eBook ISBN: 978-1-4665-0488-2 February 2013, 7 x 10, 162 pp., Soft Cover Suggested Price: $59.95 / £38.99
Health IT as a Tool for Prevention in Public Health Policies
Transforming Health Care
Divya Srinivasan Sridhar
Charles Kenney
HIMSS, Public Policy and Research Intern, Doctorate Candidate, George Mason University
The book discusses the state of Health IT, including electronic health, health informatics, and EMRs. It examines the intersection of chronic disease in the US, societal welfare, and the state of public health problems such as childhood obesity and healthcare for the disadvantaged. The book also discusses how technology can bridge the gap among populations that suffer from high levels of public health problems, and provides innovative public policy solutions to the community’s problems.
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Impact of Healthcare Informatics on Quality of Patient Care and Health Services
Print ISBN: 978-1-4822-1474-1 February 2014, 6-1/8 x 9-1/4, 285 pp., Soft Cover Suggested Price: $59.95 / £38.99
Healthcare Hazard Control and Safety Management
Virginia Mason Medical Center’s Pursuit of the Perfect Patient Experience Virginia Mason Medical Center, Seattle Washington, USA
This Shingo Prize winner tells the story of a group of clinicians, administrators, frontline workers, trustees, and leaders blessed with vision, courage, and a relentless determination to improve. It is the story of a medical center transformed. Ultimately, it is the story of a new and possibly better way to take on the challenges we face in the U.S. to provide quality medical care while controlling costs. Print ISBN: 978-1-56327-375-9 eBook ISBN: 978-1-4398-6309-1 November 2010, 6 x 9, 248 pp. Suggested Price: $45.95 / £29.99
Second Edition
Management Science Applications in Hospitality and Tourism
James T. Tweedy, MS, CHCM, CHSP
Edited by
International Board for Certification of Safety Managers, Helena, Alabama, USA
Muzaffer Uysal and Zvi Schwartz
Surpassing the standard set by the first edition, Healthcare Hazard Control and Safety Management, Second Edition presents expansive coverage for healthcare professionals serving in safety, occupational health, hazard materials management, quality improvement, and risk management positions. In addition to providing easily digested information, the author has constructed practical checklists and forms that can be readily put to use. Updates to the second edition include additional information on leadership, performance improvement, risk management, organizational culture, behavioral safety, root cause analysis, new OSHA and Joint Commission requirements, and regulatory changes. Print ISBN: 978-1-57444-306-6 eBook ISBN: 978-1-4200-2546-0 June 2005, 7 x 10, 816 pp. Suggested Price: $164.95 / £106.00
Virginia Polytechnic Institute & State University, Blacksburg, USA Series: Advances in Hospitality and Tourism
This book goes beyond revenue management topics and presents a broad range of topics in management science applications as they relate to hospitality and tourism cases. It covers data analytics, e-commerce and technology, revenue and yield management, optimization methods, resource allocation, goal programming, dynamic programming, Markov chain models, trends analysis and detection, measuring potential and attractiveness in tourism development, performance measures, and the use of indices in hospitality and tourism. Print ISBN: 978-1-926895-71-0 April 2014, 6-1/8 x 9-1/4, 327 pp. Suggested Price: $129.95 / £82.00
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Strategic Winery Tourism and Management
Paradigms and Directions for the Future
Building Competitive Winery Tourism and Winery Management Strategy
Edited by
Edited by
Vinnie Jauhari
Kyuho Lee
Series: Advances in Hospitality and Tourism
Sonoma State University, Rohnert Park, California, USA
As the world’s natural resource base is limited, the world is looking for solutions in the domains of energy, water, alternate building materials, resource redeployment, and sustainable livelihoods. The tourism and hospitality industry is a large consumer of natural and created resources. The book discusses constituents of the hospitality sector and analyzes each of those from a sustainability standpoint. It includes case studies that are global in nature and that show how sustainable applications can be used and how concerns can be addressed.
Series: Advances in Hospitality and Tourism
The book presents cutting-edge knowledge and research related to strategic winery tourism and winery management. It highlights the major theories on strategic winery tourism and winery management and encompasses a variety of topics ranging from strategic winery tourism development to winery tasting room management. With chapters written by academic researchers and winery industry professionals, the purpose of the book is to explore the theoretical foundations of winery tourism and winery management.
Print ISBN: 978-1-926895-72-7 April 2014, 6-1/8 x 9-1/4, 330 pp. Suggested Price: $129.95 / £82.00
Print ISBN: 978-1-926895-68-0 March 2014, 6-1/8 x 9-1/4, 328 pp. Suggested Price: $149.95 / £95.00
Researching the Hazard in Hazardous Foods
Sustainability, Social Responsibility and Innovations in the Hospitality Industry
Edited by
Barbara Almanza and Richard Ghiselli Purdue University, West Lafayette, Indiana, USA Series: Advances in Hospitality and Tourism
H. G. Parsa University of Denver, Colarado, USA
Vijaya (Vi) Narapareddy
The book provides a thorough review of current food safety and sanitation information with practical applications of current research findings included. It surveys and examines the prevailing research and applications and reviews specific operational issues such as power or water emergencies. It also covers food safety and sanitation in various environments, such as restaurants, schools, and fairs and festivals. It is multidisciplinary in that it comprises culinary, hospitality, microbiology, and operations analysis. Print ISBN: 978-1-926895-70-3 December 2013, 6-1/8 x 9-1/4, 331 pp. Suggested Price: $149.95 / £95.00
This reference on sustainability, social responsibility, and green practices in hospitality and tourism presents innovative research methods in sustainability. Covering state-of-the-art research by leading internationally recognized scholars on this topic, it outlines several new methods to pursue research in sustainability. The book covers sustainability in the context of public policy and ethics and includes case studies that illustrate sustainability issues in hotels, restaurants, tourism, meetings, and others. Print ISBN: 978-1-926895-67-3 March 2014, 6-1/8 x 9-1/4, 375 pp. Suggested Price: $129.95 / £82.00
Hospitality & Tourism Management / Human Resources & Training
Managing Sustainability in the Hospitality and Tourism Industry
23 Restaurant Franchising Concepts, Regulations and Practices
Achieving HR Excellence through Six Sigma
Mahmood A. Khan
Daniel Bloom
Pamplin College of Business, Falls Church, Virginia, USA
Daniel Bloom & Associates, Inc., Largo, Florida, USA
Since the late 1800s, when the idea was first conceived, the restaurant franchise has become a worldwide phenomenon. Opportunities abound for restaurateurs and food service professionals with the know-how to dive into and stay afloat in the growing, ever-changing sea of franchise operations. With the help of vignettes and case histories, this completely updated new edition explains how to do it right, from developing a winning franchise concept to demystifying the legal intricacies of franchise agreements.
From the history and evolution of the Total Quality movement to initiatives for introducing a Six Sigma continuous process improvement strategy in your HR department, this book introduces a new way to envision your role within the organization. It explains how this powerful methodology works and supplies a roadmap to help you find and eliminate waste in your HR processes. Describing exactly what HR excellence means, the book outlines dozens of proven approaches as well as a hierarchy of the exact steps required to achieve it.
Print ISBN: 978-1-926895-69-7 December 2013, 6-1/8 x 9-1/4, 379 pp. Suggested Price: $149.95 / £95.00
Print ISBN: 978-1-4665-8646-8 eBook ISBN: 978-1-4665-8648-2 August 2013, 7 x 10, 215 pp., Soft Cover Suggested Price: $39.95 / £25.99
For more information and a complete list of titles, visit us at www.crcpress.com
Lean Human Resources Designing Training and Instructional Programs for Older Adults Sara J. Czaja and Joseph Sharit University of Miami, Coral Gables, Florida, USA
Human Resources & Training
Covering theoretical and practical aspects, this book provides a comprehensive review of aging, learning, skill acquisition, and training. The text encompasses a broad range of issues relevant to current and future older populations, ranging from theories of learning in adulthood to practical guidelines for training and instructional design. It also addresses issues such as e-learning, multimedia training formats, training and telework, and recent findings regarding cognitive plasticity and cognitive training. The authors present case study examples from a variety of domains. Print ISBN: 978-1-4398-4787-9 eBook ISBN: 978-1-4398-4847-0 October 2012, 6-1/8 x 9-1/4, 325 pp., Soft Cover Suggested Price: $79.95 / £49.99
Cheryl M. Jekiel Flying Food Group, USA
Encouraging a long overdue shift in thinking, this book gives readers the means to maximize employee potential by first showing them how to increase the improvement power of their HR departments. Jekiel, who has been implementing Lean initiatives out of HR offices for 20 years, defines the peoplerelated approaches needed to alter cultural dynamics. She looks at why so many companies allow this waste to exist, how traditional HR has not been especially effective in combating waste, and why today’s HR department should be seen as a partner delivering exceptional service to employees. Print ISBN: 978-1-4398-1306-5 eBook ISBN: 978-1-4398-1307-2 September 2010, 7 x 10, 263 pp., Soft Cover Suggested Price: $45.95 / £29.99
Employer’s Guide to Medical Tourism Benefit Design
Managing Workers’ Compensation
Maria K. Todd
A Guide to Injury Reduction and Effective Claim Management
Mercury Healthcare International, Inc., Denver, Colorado, USA
For the group health benefit sector, domestic and international health travel has become a cost containment option. Through the use of benefit design incentives, employers are testing the receptiveness of plan participants and encouraging plan members to consider a network of highperformance healthcare providers in targeted locations away from home. This book discusses how to design and launch a health travel benefit pilot program. Topics include quality, safety, and logistic considerations as well as provider selection criteria.
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Redesigning HR Processes for a Culture of Continuous Improvement
Print ISBN: 978-1-4822-2978-3 September 2014, 6-1/8 x 9-1/4, 230 pp. Suggested Price: $69.95 / £44.99
Incidental Trainer A Reference Guide for Training Design, Development, and Delivery
Keith R. Wertz and James J. Bryant Midwestern Insurance Alliance, Louisville, Kentucky, USA Occupational Safety & Health Guide Series
Laying out management and safety procedures that reduce injuries and the aggravation that follows, this book covers hiring, training, and managing employees with injury avoidance in mind. The authors provide a blueprint for dealing with injured employees and their families, and for determining the correct time for the employee to return to work. The book discusses the all-important issues of fraud, modified duty, substance abuse testing, and accident investigations. It also provides guidance for managing safety efforts in a manner that controls workers’ compensation cost. Print ISBN: 978-1-56670-348-2 December 2000, 6-1/8 x 9-1/4, 312 pp. Suggested Price: $129.95 / £84.00
Security Management for Occupational Safety Michael Land Eastern Kentucky University, Richmond, USA
Margaret Wan EOH Consulting, Saint Petersberg, Florida, USA
Occupational Safety & Health Guide Series
This book guides the incidental trainer through the process of training in order to help them achieve effectiveness in their program. The first part of the text explains the fundamental steps, from assessing the training needs to validating the training program. The second part covers advanced topics such as how to build a business case for the training budget and training in the virtual environment. Providing ready-to-use checklists and templates, the author presents universal training techniques, including instructional strategies that can be applied to the changing workplace.
This book is written for occupational safety managers who want to be more effective managers as well as for the students who would like to become occupational safety managers as their profession. A critical thinking approach provides a methodical process to look at the occupational safety management functions so they can better tailor safety to any organization. This book presents the most accurately balanced picture of occupational safety management functions by using a critical thinking approach to interpret data as a tool for providing more effective safety management.
Print ISBN: 978-1-4398-5790-8 December 2013, 6-1/8 x 9-1/4, 216 pp. Suggested Price: $79.95 / £49.99
Print ISBN: 978-1-4665-6120-5 December 2013, 6-1/8 x 9-1/4, 172 pp. Suggested Price: $89.95 / £57.99
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-859-727-5000 • +44 (0) 1235 400 524
Frank A. Colaprete
The 12 Principles of Manufacturing Excellence A Leader’s Guide to Achieving and Sustaining Excellence
Justice System Solutions, LLC, Rochester, New York, USA
Larry E. Fast
Since 9/11, the vetting of applicants has become a critical function of every organization, particularly in the public safety sector. This volume provides readers with the knowledge, investigative techniques, decision-making models, and tools to successfully implement and manage the process of preemployment investigation. The book focuses on the screening process, legal issues, and medical and psychological standards of pre-employment screening. It also discusses informational sources and how the past predicts the future. Discussion questions and exercises appear at the end of each chapter.
Pathways to Manufacturing Excellence LLC
Print ISBN: 978-1-4398-9385-2 eBook ISBN: 978-1-4398-9386-9 May 2012, 7 x 10, 623 pp. Suggested Price: $104.95 / £66.99
Explaining how to implement and sustain a top-down strategy for manufacturing excellence, this book provides a proven approach for delivering world-class performance while cultivating the right culture through leadership and mentoring. It describes how to achieve vertical and horizontal alignment across your organization and details the pathway to excellence via the 12 Principles of Manufacturing Excellence. It provides a method for tracking progress and includes a CD with color versions of the images in the text as well as a sample manufacturing excellence audit, a sample communications plan, and a sample training plan. Print ISBN: 978-1-4398-7604-6 eBook ISBN: 978-1-4398-7605-3 October 2011, 6-1/8 x 9-1/4, 266 pp. Suggested Price: $43.95 / £28.99
Managing Violence in the Workplace
20 Keys to Workplace Improvement
Second Edition
Iwao Kobayashi
Thomas K. Capozzoli
Kobayashi is considered a genius by those who have adopted his reorganization strategies. Through this volume, he has helped many manufacturing companies integrate several of the best improvement methods into a coordinated system for drastic and continual improvement that will lead to enhanced quality and productivity and fewer errors. This program provides the strategies necessary to achieve ambitious goals through a five-level scoring system. It provides criteria for the five-levels that will guide your company to world-class status. Two case studies demonstrate effective use by a Japanese company and an American manufacturer.
Consultant, Greentown, Indiana, USA
Thomas Dinardo Kokomo Police Department, Indiana, USA
This timely second edition on violence and its effects on the workplace is twice as large as the original and focuses on terrorist violence, workplace violence, and hostage situations from the perspective of the hostage’s survival. The book covers the history of workplace violence and stresses law enforcement response training, including training needed to handle any situation that may occur. Written for corporate and private security professionals, human resources personnel, law enforcement professionals, attorneys, and psychologists, it covers new situations that have arisen since the first edition. Print ISBN: 978-1-4398-6616-0 June 2014, 6-1/8 x 9-1/4, 300 pp., Soft Cover Suggested Price: $79.95 / £49.99
Print ISBN: 978-1-56327-109-0 November 1995, 7 x 10, 312 pp. Suggested Price: $71.95 / £45.99
25
The Basics of Hoshi Kanri
The A3 Workbook
Randy K. Kesterson
Unlock Your Problem-Solving Mind
General Dynamics ATP, Charlotte, North Carolina, USA
The problem with most Hoshin Kanri books is they describe a methodology that is complex and overwhelming to most leaders and their companies. The need to essentially change the culture of the entire organization to make Hoshin work, just isn’t practical for many companies when first starting out. Supplying clear explanations of the steps of hoshin kanri, this book advocates using Hoshin as an important tool to improve the existing planning and execution system while simultaneously working to move the culture of the organization forward. Print ISBN: 978-1-4822-1869-5 May 2014, 6-1/8 x 9-1/4, 85 pp., Soft Cover Suggested Price: $19.95 / £13.99
Human Resources & Training / Leadership & Strategy
Pre-Employment Background Investigations for Public Safety Professionals
Daniel D. Matthews Manufacturing Extension Partnership, National Institute of Standards and Technology
Facilitating participation and responsibility across an entire organization, this one-of-a-kind workbook takes readers step-by-step through the disciplined development of an A3 report, a single-sided piece of paper used by Lean companies to promote efficiency. The A3 provides all employees at all levels with a method to quickly identify a problem, analyze its root cause, select appropriate countermeasures, and communicate necessary actions to decision makers. The workbook includes worksheet templates that can be reproduced and used in future problem solving efforts. Print ISBN: 978-1-4398-3489-3 eBook ISBN: 978-1-4398-3490-9 October 2010, 8-1/2 x 11, 183 pp., Soft Cover Suggested Price: $57.95 / £36.99
For more information and a complete list of titles, visit us at www.crcpress.com
Amoeba Management
Closing the Communication Gap
The Dynamic Management System for Rapid Market Response
An Effective Method for Achieving Desired Results
Kazuo Inamori
H. James Harrington
Leadership & Strategy
Especially effective in dynamic and highly competitive environments, the Amoeba Management System has received attention from the Harvard Business Review and has been successfully adopted at hundreds of companies around the world. Written by the system’s creator, this book provides a complete introduction to this unique and time-tested method of management control and accounting. Explaining the management philosophy and principles, it unveils fresh insights on how to foster a culture of leadership and responsibility in your organization. Print ISBN: 978-1-4665-0949-8 eBook ISBN: 978-1-4665-0952-8 August 2012, 6-1/8 x 9-1/4, 164 pp. Suggested Price: $52.95 / £33.99
Harrington Institute, Los Gatos, California, USA
Robert Lewis The Little Big Book Series
This book can help readers improve communication by closing the communication gap—the gap between what the communicator means and what the listener actually understands. It supplies a complete overview of the various elements and dimensions of effective communication. Defining and discussing both the formal and the informal communication systems within an organization, it details the four types of poor-quality communication. It explains how to be a better listener, how to use social media in marketing, how to deal with difficult people, and helpful tips for public speaking. Print ISBN: 978-1-4665-7488-5 November 2013, 6-1/8 x 9-1/4, 316 pp., Soft Cover Suggested Price: $29.95 / £18.99
Beyond Lean Production
The Controller as Lean Leader
Roger G. Lewandowski
A Novel on Changing Behavior with a Lean Cost Management System
Stating that US-based industry is only operating at approximately 65 percent effectiveness in implementing Lean production, this book reasons that overseas factories can’t compete with domestic factories in speed and delivery to the customer if USbased operations run at 100 percent effectiveness. The first part of the book goes through the fundamentals needed to be competitive in the marketplace. It lists tools that readers can use to compete and hold position until they can implement the methods described in phase II, the advanced portion of the book. Print ISBN: 978-1-4822-1582-3 February 2014, 6-1/8 x 9-1/4, 96 pp., Soft Cover Suggested Price: $29.95 / £25.99
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Sue Elizabeth Sondergelt Lean Beans, LLC, Cape Haze, Florida, USA
Detailing the differences between cost accounting and cost management, this book follows a fictional manufacturing entity embarking on a Lean change management journey for the second time—having failed at its first attempt at Lean implementation a few years earlier. As the story progresses, readers gain an understanding of what the company will do differently this time around to ensure it doesn’t slip backward again as the transformation unfolds. The book provides invaluable tips and unveils three new principles to help ensure success in any endeavor. Print ISBN: 978-1-4398-8277-1 eBook ISBN: 978-1-4398-8279-5 May 2012, 6 x 9, 159 pp., Soft Cover Suggested Price: $41.95 / £26.99
Cementing Customer Relationships
Creativity, Innovation, and Entrepreneurship
H. James Harrington
The Only Way to Renew Your Organization
Harrington Institute, Los Gatos, California, USA
Thomas H. Carmody The Little Big Book Series
This book defines how 21st century technologies are changing the way companies interface with customers as well as discuss customer trend tools and the identification of future markets and new demand. It examines customer alignment tools and derivative models, customer engagement tools, and scorecards that create lasting relationships, customer retention, and data mining models. Print ISBN: 978-1-4665-9066-3 May 2014, 6-1/8 x 9-1/4, 175 pp., Soft Cover Suggested Price: $29.95 / £18.99
H. James Harrington, Richard Harrington, Jr., and Ron Skeddle The Little Big Book Series
Most children are very creative and as we become more educated our creative powers generally give way to relying upon something we have studied and been trained to do. Bringing out creativity in mature individuals can be accomplished but is a difficult because we are so well trained to follow the rules that other people developed in the past. Everyone can and should be creative. The book focuses on how to stimulate the creativity that lies within each of us. Print ISBN: 978-1-4665-8245-3 May 2014, 6-1/8 x 9-1/4, 175 pp., Soft Cover Suggested Price: $29.95 / £18.99
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The Expanded and Annotated My Life and Work
Hoshin Kanri for the Lean Enterprise
Henry Ford’s Universal Code for World-Class Success
Developing Competitive Capabilities and Managing Profit
Henry Ford, Samuel Crowther, and William A. Levinson
Thomas L. Jackson
Henry Ford’s My Life and Work remains one of the most comprehensive books on management ever written: a universal code, to use Ford’s words, that applies to every human field of endeavor. It contains not only all the basic elements of what is now called the Toyota Production System, but also the organizational and human relations principles necessary to gain buy-in and engagement from all participants. This annotated edition intersperses Ford’s original material with detailed explanations and contemporary examples.
Winner of a Shingo Research and Professional Publication Award, this book facilitates an understanding of hoshin kanri as a grand design implemented through a system of team agreements. It defines an improved X-matrix that incorporates a scorecard for identifying improvement opportunities and converting them into bottom line results in terms that financial managers can support. Beyond theory, it demonstrates the mechanics of hoshin kanri to accelerate brand equity while initiating Lean manufacturing and Six Sigma improvements. The text includes a CD with forms, meeting agendas, and examples of X-matrices.
Print ISBN: 978-1-4665-5771-0 April 2013, 6-1/8 x 9-1/4, 319 pp. Suggested Price: $49.95 / £31.99
Print ISBN: 978-1-56327-342-1 August 2006, 8-1/2 x 11, 224 pp., Soft Cover Suggested Price: $65.95 / £42.99
The Four Components of a Fast-Paced Organization Going Beyond Lean Sigma Tools
How to Outthink, Outmaneuver, and Outperform Your Competitors
Robert Baird
Lessons from the Masters of Strategy
Lean Teams USA Consulting
Leadership & Strategy
Rona Consulting, Mercer Island, WA, USA
Norton Paley
This book examines the four components that must be in place for manufacturing and service organizations to achieve world-class business results: leadership and mentoring, process design and visual value streams, organization structure for sustainment, and fast knowledge sharing. The book illustrates the author’s experiences working on a special Lean Sigma transformation at an organization going through a market alteration and having to consider outsourcing production to low-cost countries. The text illustrates how the four key components helped them achieve a doubling of productivity, a 75% improvement to their yield, and on time delivery above 90%. Print ISBN: 978-1-4822-0600-5 November 2013, 6-1/8 x 9-1/4, 224 pp. Suggested Price: $39.95 / £25.99
Providing readers with a firm grasp of the roots of strategy, this book details how to develop strategies and the skills needed to apply them to a range of volatile competitive conditions. The author interweaves the classic works of the masters of strategy, such as Sun Tzu, Carl von Clausewitz, Jomini, Machiavelli, B. H. Liddell Hart, and others—blending historical lessons with modern business practice. Their collective insights provide longevity, general acceptance, and authority to the workings of strategy. Print ISBN: 978-1-4665-6540-1 eBook ISBN: 978-1-4665-6541-8 April 2013, 6-1/8 x 9-1/4, 301 pp. Suggested Price: $49.95 / £31.99
27
Freedom from Command and Control
Initial Business Case Development
Rethinking Management for Lean Service
H. James Harrington
John Seddon
Harrington Institute, Los Gatos, California, USA
Frank Voehl Strategy Associates Incorporated, Coral Springs, Florida, USA
An adherent of the Toyota Production System, John Seddon explains how traditional top-down decision making within service organizations leads to managers who are detached from employees and remote from operations. He demonstrates that decisionmaking based on purpose-related measures (such as putting customers first and improving services) can help managers reconnect with operations, see waste, and exploit opportunities for improvement. Through extensive case material, he differentiates between command and control and systems thinking and illustrates how the latter leads to improved service, revenues, and staff morale.
The Little Big Book Series
Print ISBN: 978-1-56327-327-8 August 2005, 6 x 9, 256 pp. Suggested Price: $59.95 / £31.99
Print ISBN: 978-1-4665-8051-0 April 2014, 6-1/8 x 9-1/4, 150 pp., Soft Cover Suggested Price: $29.95 / £18.99
Business cases can be useful in relating various value propositions to the success of the organization. In developing business cases, value propositions are aligned with the organizations prioritization criteria and consolidated with the current initiatives. This book explains how to conduct cost/benefit analysis and how to analyze risk and return of value propositions. It describes how to map value propositions against improvement matrices as well as how to prioritize value propositions. It also discusses how to review and approve initial business cases.
For more information and a complete list of titles, visit us at www.crcpress.com
Intelligent Manufacturing Reviving U.S. Manufacturing Including Lessons Learned from Delphi Packard Electric and General Motors R. Bick Lesser
Second Edition George Koenigsaecker Simpler Consulting, Inc., Ottumwa, Iowa, USA
Leadership & Strategy
As opposed to a lot of theory, this book presents practical methods based on real world experience. The author’s 30year background in engineering and manufacturing puts him in a unique position to provide insight on what works in the manufacturing environment, what doesn’t, what our international competition is up to, and new tools and concepts that have proven to be very successful in the real world of manufacturing. He discusses simple, straightforward but very powerful ideas, concepts, and tools that can be applied to any manufacturing enterprise.
Updated with new figures and new information, the second edition of this bestselling reference describes how the metrics used by Toyota drive every line item in a good direction. It explains the use of value stream analysis at the leadership level and demonstrates how to structure kaizen events that improve the value stream. Exploring the development of a corporate assessment and review structure in support of a Lean transformation, the book introduces key leadership tools and discusses how to build a Lean culture.
Print ISBN: 978-1-4665-6404-6 eBook ISBN: 978-1-4665-6405-3 September 2013, 7 x 10, 332 pp., Soft Cover Suggested Price: $49.95 / £31.99
Print ISBN: 978-1-4398-5987-2 eBook ISBN: 978-1-4398-5988-9 September 2012, 6-1/8 x 9-1/4, 264 pp. Suggested Price: $52.95 / £33.99
It’s About Time
Lean Management System LMS:2012
The Competitive Advantage of Quick Response Manufacturing Rajan Suri Center for Quick Response Manufacturing, Madison, Wisconsin, USA
Presenting the developments in QRM since the publication of Rajan Suri’s landmark text, Quick Response Manufacturing, this book illustrates how QRM can not only reduce lead times but also improve quality, reduce operating costs, and enable companies to gain a substantial market share. It explains how factories in advanced nations can use QRM strategy to compete with manufacturers in lowwage countries and provides helpful pointers for QRM implementation, including accounting strategies, novel cost-justification approaches, and a stepwise process for implementation. It also includes a CD with time-saving tips.
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Leading the Lean Enterprise Transformation
Print ISBN: 978-1-4398-0595-4 eBook ISBN: 978-1-4398-0596-1 March 2010, 6-1/8 x 9-1/4, 228 pp. Suggested Price: $45.95 / £29.99
A Framework for Continual Lean Improvement William A. Levinson Levinson Productivity Systems, Wilkes-Barre, Pennsylvania, USA
The synergy of the human and technological aspects of Lean form what Henry Ford called a universal code for achieving world-class results in any enterprise. This book expands upon and systemizes this universal code into a structure or framework that promotes organizational self-audits and continuous improvement. The first section offers a foundation of four simple but comprehensive Lean key performance indicators. The second section consists of an unofficial standard against which organizations can audit their Lean management system. Print ISBN: 978-1-4665-0537-7 eBook ISBN: 978-1-4665-0538-4 August 2012, 7 x 10, 215 pp., Soft Cover Suggested Price: $41.95 / £26.99
Leadership Basics for Frontline Managers
Organizational Change Management
Tips for Raising Your Level of Effectiveness and Communication
H. James Harrington
William G. Templeman This book explains how to manage and work with people more effectively. Focused on interpersonal management skills, it is organized into three categories: Personal Effectiveness, Leadership, and Communication. Each chapter has been written to stand on its own and can easily be read in short time periods. Each article concludes with a list of bullet points for taking action. This book is ideal for frontline managers, new managers, and experienced managers who want to refresh their leadership skills or who are now in a position of managing a diverse group of employees. Print ISBN: 978-1-4822-1995-1 May 2014, 6-1/8 x 9-1/4, 150 pp., Soft Cover Suggested Price: $29.95 / £18.99
Harrington Institute, Los Gatos, California, USA The Little Big Book Series
This book focuses on government systems and how they can be improved to bring about high levels of customer satisfaction and lower the cost of government. The text is based on the author’s work with the World Bank and the work that still needs to be done in many countries experiencing rapid changes in their economic situations. It is focused on what must be done to develop controls and improvements in government systems to lower costs without decreasing service. It describes what it takes to develop a customer centric government system. Print ISBN: 978-1-4822-1418-5 June 2014, 6-1/8 x 9-1/4, 175 pp., Soft Cover Suggested Price: $29.95 / £18.99
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Organizational Portfolio Management for Projects and Programs
Quick Response Manufacturing
H. James Harrington
Rajan Suri
William S. Ruggles The Little Big Book Series
This book begins by defining organizational driving factors such as core competencies and identifying processes that interfere with them. It discusses benchmarks and leading practices, conducting gap analysis, and developing value propositions. The book then covers reviewing and obtaining approval of the value proposition with the executive team. Topics include planning for benchmark and secondary research, identifying performance issue best practices, identify performance gaps, identify short-term improvement opportunities, assess value proposal results, and more. Print ISBN: 978-1-4665-7253-9 April 2014, 6-1/8 x 9-1/4, 150 pp., Soft Cover Suggested Price: $29.95 / £18.99
Center for Quick Response Manufacturing, Madison, Wisconsin, USA
Developed by the author and now being employed by a number of businesses, Quick Response Manufacturing (QRM) is an expansion of time-based competition, aimed at a single target with the goal of reducing lead times. The key difference between QRM and other time-based programs is that QRM covers an entire organization, from the shop floor to the office, to sales and beyond. Providing guidelines for establishing a QRM enterprise, this volume builds upon kaizen, TQM, TPM, and other practice to help organizations streamline all functions of their operation. Print ISBN: 978-1-56327-201-1 June 1998, 6 x 9, 576 pp. Suggested Price: $71.95 / £45.99
Performance Acceleration Management (PAM)
Recreating Information Technology
Rapid Improvement to Your Key Performance Drivers
As a Catalyst to Deliver Total Organizational Change
H. James Harrington Harrington Institute, Los Gatos, California, USA
H. James Harrington, Richard Harrington, Jr., and Ronald W. Skeddle
The Little Big Book Series
The Little Big Book Series
The first book in the Little Big Book Series, Performance Acceleration Management (PAM): Rapid Improvement to Your Key Performance Drivers, explains how to accelerate the rate of change and improvement in your organization to exceed your customers’ expectations. It introduces the PAM approach to accelerated performance improvement and explains how to use it to bring about significant change to your organization’s long-term performance. Delving into more than 50 years of experience helping organizations implement improvement approaches, H. James Harrington highlights key opportunities to add value to your organization.
This book is needed because tools like Six Sigma, Lean, process reengineering, process redesign, and TQM have completely ignored the impact that IT technology is having upon improving an organization’s performance. This book presents an up-to-date view of performance improvement technologies and explains how readers can use them along with IT technologies to bring about major performance improvement within their organizations. You cannot bring about major process performance improvement within any organization without considering IT’s impact upon the processes.
Print ISBN: 978-1-4665-7257-7 eBook ISBN: 978-1-4822-0595-4 March 2013, 6-1/8 x 9-1/4, 220 pp., Soft Cover Suggested Price: $29.95 / £18.99
The Psychology of Lean Improvements Why Organizations Must Overcome Resistance and Change the Culture Chris A. Ortiz Kaizen Assembly, Bellingham, Washington, USA
The inherent fear and reluctance of many companies to embark on a Lean journey can be self-destructive. This Shingo Prize-winning book explores the psychology behind why so many companies avoid Lean and hold on to inefficient processes. Drawing on personal experience, the author describes why and how businesses cling to the eight deadly wastes and why they continue to find ways to place improvement on the back burner. Whether it’s poor leadership, the inability to change, or pure ego, the text explores this perplexing commitment to inefficiency. Print ISBN: 978-1-4398-7879-8 eBook ISBN: 978-1-4398-7881-1 April 2012, 6-1/8 x 9-1/4, 182 pp. Suggested Price: $41.95 / £26.99
Print ISBN: 978-1-4665-8635-2 June 2014, 6-1/8 x 9-1/4, 175 pp., Soft Cover Suggested Price: $29.95 / £18.99
The Right Choice Using Theory of Constraints for Effective Leadership Ted Hutchin I & J Munn Limited, Leicestershire, UK
Introducing a powerful technique to help leaders make better decisions, this book explains how readers can prepare to manage effectively well into the future through the use of the coaching cycle and the reflection process. The book’s case studies illustrate what people have actually done, what they have struggled with, and the importance of understanding causal relationships. They demonstrate how conflicts can be resolved and relationships restored through the use of the tools described, in particular the cloud technique from the Theory of Constraints Thinking Processes. Print ISBN: 978-1-4398-8621-2 eBook ISBN: 978-1-4398-8625-0 May 2012, 6-1/8 x 9-1/4, 176 pp. Suggested Price: $52.95 / £33.99
For more information and a complete list of titles, visit us at www.crcpress.com
Leadership & Strategy
Harrington Institute, Los Gatos, California, USA
A Companywide Approach to Reducing Lead Times
29
Rules of the Road for Entrepreneurs
Techniques and Sample Outputs
A Map for a Successful Journey
H. James Harrington
H. James Harrington Harrington Institute, Los Gatos, California, USA
Shane P. Rogers RPM Fitness, California, USA The Little Big Book Series
Leadership & Strategy
This book combines the knowledge, skills, and risks taken by a young entrepreneur with those acquired by a senior entrepreneur. Dr. Harrington is wellknown for his work with many organizations around the world at refining and improving their manufacturing and business processes. The two authors have combined their experiences to define the process to roadmaps that minimize the risk of failure and cycle time required to go from concept to an established profitable organization. This newly defined entrepreneurial process provides a breakthrough in thinking on entrepreneurial success. Print ISBN: 978-1-4822-2470-2 June 2014, 6-1/8 x 9-1/4, 175 pp., Soft Cover Suggested Price: $29.95 / £18.99
Chuck Mignosa Business Systems Architects, Santa Clara, California, USA The Little Big Book Series
This book presents, in a very brief form, the tools and techniques that must be mastered by an internal or external consultant assigned to manage an improvement project within an organization. It provides a short overview of each of these important tools but due to the large number of tools and techniques and the size limitation of the little big books many of them are not discussed in detail. In these cases references are provided where the reader can acquire the detailed knowledge required to use these tools effectively. Print ISBN: 978-1-4665-7726-8 March 2014, 6-1/8 x 9-1/4, 200 pp., Soft Cover Suggested Price: $29.95 / £18.99
Scalable Innovation
Toyota by Toyota
A Guide for Inventors, Entrepreneurs, and IP Professionals Eugene Shteyn
Reflections from the Inside Leaders on the Techniques That Revolutionized the Industry
Stanford University, California, USA
Edited by
Max Shtein University of Michigan, Ann Arbor, USA
Based on recent advances in cognitive sciences, this book introduces a model for the innovation process, helping inventors, investors, and entrepreneurs to understand the nature and timing of opportunities and risks on the path to success. The authors apply systems thinking to discover real-life challenges, and provide tools for turning these challenges into opportunities for practical, scalable innovation. Using illustrative case studies, they analyze several landmark innovations in detail, revealing surprising and essential elements common to all of them.
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Harrington Institute, Los Gatos, California, USA
Print ISBN: 978-1-4665-9097-7 eBook ISBN: 978-1-4665-9098-4 June 2013, 6-1/8 x 9-1/4, 333 pp., Soft Cover Suggested Price: $49.95 / £31.99
Strategic Planning, Execution, and Measurement (SPEM)
Samuel Obara and Darril Wilburn Written by former Toyota associates, this book focuses on the purpose of Lean techniques, methodologies, and principles rather than the best way of applying tools. The contributors share their Toyota experiences and provide diverse points of view regarding the application of the principles discussed. Narrated by the author, who shares personal insights, each chapter describes a Lean technique, its benefits, its pitfalls, and supplies helpful tips on how to implement that technique. Print ISBN: 978-1-4398-8075-3 eBook ISBN: 978-1-4398-8076-0 April 2012, 6-1/8 x 9-1/4, 240 pp. Suggested Price: $41.95 / £26.99
Understanding A3 Thinking
A Powerful Tool for CEOs
A Critical Component of Toyota’s PDCA Management System
Girish P. Jakhotiya
Durward K. Sobek II.
Jakhotiya & Associates, Mumbai, India
Considering the entire value chain, this book covers the complete process of strategic planning, execution, and measurement. It provides readers with methods for monitoring strategy execution that give early warning signals. It also introduces the Entrepreneurial Score Card—a tool for improving the impact of strategic planning and execution. A comprehensive case study illustrates the entire strategy formulation process—including execution, monitoring, and measurement. The text includes a strategy bank with 150 strategies in the five performance areas of a business. Print ISBN: 978-1-4665-6745-0 eBook ISBN: 978-1-4665-6746-7 May 2013, 7 x 10, 293 pp., Soft Cover Suggested Price: $69.95 / £44.99
University of Montana, Bozemont, USA
Art Smalley Art of Lean, Huntington Beach, California, USA
The A3 report has proven to be a key tool in Toyota’s successful move toward organizational efficiency. The power of the A3 report, however, derives not from the report itself, but rather from the development of the dynamic culture required for the implementation of an A3 system. Winner of a Shingo Research and Professional Publication Prize, this manual highlights the deep learning and professional development that occurs in the A3 process. The authors show that the report is especially effective when implemented in conjunction with a PDCA-based management philosophy. Print ISBN: 978-1-56327-360-5 March 2008, 6 x 9, 184 pp. Suggested Price: $49.95 / £28.99
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H. James Harrington Harrington Institute, Los Gatos, California, USA
Brett Trusko Value propositions are potential answers to each business performance issue. They are the going in assumptions about future research results. If uniquely proven true, the potential answers become conclusions that should fully address each issue. This book identifies key opportunities to provide value for the organization. It focuses analysis on necessary data collection efforts and provides direction and motivation for the improvement process. It details a method for continuous review of the improvement process and encourages timeliness through digital-setting and milestones. Print ISBN: 978-1-4665-7075-7 January 2014, 6-1/8 x 9-1/4, 150 pp. Suggested Price: $29.95 / £18.99
Textbook
The Analysis of Time Series An Introduction, Sixth Edition Chris Chatfield University of Bath, UK Series: Chapman & Hall/CRC Texts in Statistical Science
Now in its sixth edition, this book provides an accessible, comprehensive introduction to the theory and practice of time series analysis. It covers a wide range of topics, including ARIMA probability models, forecasting methods, spectral analysis, linear systems, state-space models, and the Kalman filter. It also addresses nonlinear, multivariate, and long-memory models. Building on the success of earlier editions, the sixth edition was thoroughly revised and updated, and all of the data sets are available for download from the Internet. Print ISBN: 978-1-58488-317-3 July 2003, 6-1/8 x 9-1/4, 352 pp., Soft Cover Suggested Price: $79.95 / £40.99
Active Risk Management Financial Models and Statistical Methods
Computational Actuarial Science with R Edited by
Arthur Charpentier
Tze Leung Lai Stanford University, California, USA
University of Québec at Montreal, Canada
Haipeng Xing
Chapman & Hall/CRC The R Series
SUNY, Stony Brook, New York, USA Chapman & Hall/CRC Financial Mathematics Series
Following the recent financial crisis, risk management in financial institutions, has attracted widespread attention. Novel modeling approaches and courses to educate future professionals in industry, government, and academia are of timely relevance. This book introduces an innovative concept and methodology developed by the authors: active risk management. It is suitable for graduate students in mathematical finance/financial engineering, economics, and statistics as well as for practitioners in the fields of finance and insurance. The book’s website features data sets and various exercises.
Taking a broad approach, this book explores recent developments in statistics that have impacted actuarial science. It covers inference, Bayesian methods, statistical learning, spatial analysis, and estimation before moving on to specific insurance and finance issues and applications. Each chapter describes a theoretical model, presents the core of the R code to show how the algorithm works, and then includes illustrations of the implementations. Print ISBN: 978-1-4665-9259-9 March 2014, 6-1/8 x 9-1/4, 500 pp. Suggested Price: $89.95 / £57.99
Print ISBN: 978-1-4398-3948-5 February 2014, 6-1/8 x 9-1/4, 350 pp. Suggested Price: $89.95 / £57.99
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Advanced Counterparty Risk Modeling, Valuation and Hedging
Textbook
Stéphane Crépey
Ali Hirsa
Computational Methods in Finance
Université d’Evry-Val-d’Essonne, France
Caspian Capital Management, LLC, New York, USA
Tomasz R. Bielecki
Chapman & Hall/CRC Financial Mathematics Series
Illinois Institute of Technology, Chicago, USA
Damiano Brigo King’s College, London, UK Chapman & Hall/CRC Financial Mathematics Series
The importance of proper assessment and management of counterparty risk became apparent during the recent financial crisis. This book provides a theoretically sound presentation of advanced mathematical modeling methods for the valuation and hedging of counterparty risk. It shows how the methods are applied to manage counterparty risk relative to several important asset classes. The book also addresses the current institutional trends in handling counterparty and systemic risks. Print ISBN: 978-1-4665-1645-8 May 2014, 6 x 9, 300 pp. Suggested Price: $89.95 / £57.99
Leadership & Strategy / Mathematics & Statistics for Finance
Value Proposition Identification
Helping readers accurately price a vast array of derivatives, this self-contained text explains how to solve complex functional equations through numerical methods. It addresses key computational methods in finance, including transform techniques, the finite difference method, and Monte Carlo simulation. Developed from his courses at Columbia University and the Courant Institute of New York University, the author also covers model calibration and optimization and describes techniques, such as Kalman and particle filters, for parameter estimation. Figure slides are available upon qualifying course adoption. Print ISBN: 978-1-4398-2957-8 eBook ISBN: 978-1-4398-2958-5 September 2012, 7 x 10, 444 pp. Suggested Price: $93.95 / £62.99
For more information and a complete list of titles, visit us at www.crcpress.com
A Concise Introduction to Business Research Methods
Economic-Mathematical Methods and Models Under Uncertainty
Concepts and Tools using SPSS
A.G. Aliyev
Textbook
D. Israel School of Business & Human Resources, Jharkhand State, India
Mathematics & Statistics for Finance 32
Introductory in its approach, this text covers essential aspects of research methods. The author emphasizes major topics, such as experimental design, scale construction techniques, testing reliability and validity, as well as the application of univariate, bivariate, and multivariate tools in data analysis. Step-by-step details of the application of the SPSS, along with screenshots, are included to illustrate the application of tools to analyze and interpret research data. The book covers pre-, quasi-, true-, and complex experimental design forms. Each chapter contains descriptive questions, multiple-choice questions, true/false statements, and exercises. Print ISBN: 978-1-4398-6109-7 April 2014, 6-1/8 x 9-1/4, 210 pp. Suggested Price: $79.95 / £49.99
National Academy of Science of Azerbaijan, Baku
Economic-Mathematical Methods and Models Under Uncertainty is a focused resource on analysis of economic time series as pertains to modeling and seasonality, presenting cutting-edge research that would otherwise be scattered throughout diverse peer-reviewed journals. This compilation of 21 chapters showcases the cross-fertilization between the fields of time series modeling and seasonal adjustment, as is reflected both in the contents of the chapters and in their authorship, with contributors coming from academia and government statistical agencies. Print ISBN: 978-1-926895-56-7 September 2013, 6-1/8 x 9-1/4, 357 pp. Suggested Price: $129.95 / £82.00
Textbook
Textbook
A Course on Statistics for Finance
Essentials of Multivariate Data Analysis
Stanley L. Sclove
Neil H. Spencer
University of Illinois, Chicago, USA
University of Hertfordshire, Hatfield, UK
This text presents statistical methods for financial investment analysis. Providing the connection between elementary statistics courses and quantitative finance courses, the book helps readers to improve their data analysis skills and better understand the modeling process. It incorporates both applied statistics and mathematical statistics and requires no prior background in finance. The author introduces regression analysis, time series analysis, and multivariate analysis step by step using models and methods from finance.Figure slides are available upon qualifying course adoption.
This text presents an overview of multivariate data analysis suitable for quantitative researchers. Instead of providing mathematical details, it gives readers only the essential information needed to decide which method to use, how to apply it, and how to interpret the results. Each chapter explains how to perform the analysis and how to use the supporting Excel add-in to implement the analysis. A fictional data set is used throughout the book to ensure that all particular aspects of the data analyses can be readily shown.
Print ISBN: 978-1-4398-9254-1 eBook ISBN: 978-1-4665-7821-0 December 2012, 6-1/8 x 9-1/4, 269 pp. Suggested Price: $93.95 / £59.99
Print ISBN: 978-1-4665-8478-5 December 2013, 5-1/2 x 8-1/2, 184 pp., Soft Cover Suggested Price: $59.95 / £34.99
Economic Time Series
Financial and Actuarial Statistics
Modeling and Seasonality
An Introduction, Second Edition
Edited by
Dale S. Borowiak
William R. Bell and Tucker S. McElroy
University of Akron, Ohio, USA
U.S. Census Bureau, Washington, D.C., USA
Arnold F. Shapiro
Scott H. Holan
Pennsylvania State University, USA
University of Missouri, Columbia, USA
This book is a focused resource on the analysis of economic time series as it pertains to modeling and seasonality. It presents cutting-edge research that would otherwise be scattered throughout diverse peer-reviewed journals. This compilation of 21 chapters showcases the cross-fertilization between the fields of time series modeling and seasonal adjustment, as is reflected both in the contents of the chapters and in their authorship, with contributors coming from academia and government statistical agencies.
Presenting a unique interface between statistics and financial/actuarial topics, this second edition provides a solid background for students preparing for a career in actuarial science. It explores novel research areas and adds more problems, along with a new solutions section. This edition also includes a new chapter on Markov chain theory with applications to mortality and multiple decrement mortality table modeling, a presentation of model checking diagnostics that covers diagnostics for mortality tables, and an expanded discussion on option pricing with examples.
Print ISBN: 978-1-4398-4657-5 eBook ISBN: 978-1-4398-4658-2 March 2012, 6-1/8 x 9-1/4, 554 pp. Suggested Price: $104.95 / £66.99
Print ISBN: 978-1-4200-8580-8 eBook ISBN: 978-0-203-91124-2 November 2013, 6-1/8 x 9-1/4, 392 pp. Suggested Price: $89.95 / £57.99
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Financial Mathematics
Hidden Markov Models for Time Series
A Comprehensive Treatment
An Introduction Using R
Giuseppe Campolieti and Roman Makarov
Walter Zucchini
Wilfrid Laurier University, Waterloo, Ontario, Canada
This text offers comprehensive treatment of the theory and application of mathematical methods behind modern-day financial mathematics. It introduces the financial theory and the relevant mathematical methods in a mathematically rigorous yet student-friendly and engaging style. The text provides complete and in-depth coverage of both discrete- and continuoustime financial models and pricing theory. It also includes numerous examples, exercises, fully worked out solutions, and multiple problem-solving approaches. A solutions manual and figure slides are available upon qualified course adoption. Print ISBN: 978-1-4398-9242-8 February 2014, 7 x 10, 802 pp. Suggested Price: $89.95 / £57.99
University of Gottingen, Germany
Iain L. MacDonald University of Cape Town, South Africa Series: Chapman & Hall/CRC Monographs on Statistics & Applied Probability
This book illustrates the wonderful flexibility of HMMs as general-purpose models for time series data. It provides an overview of HMMs for analyzing time series data—from continuous-valued, circular, and multivariate series to binary data, bounded and unbounded counts, and categorical observations. It explores a variety of applications in animal behavior, finance, epidemiology, climatology, and sociology. The authors discuss how to employ the freely available computing environment R to carry out computations and also provide all of the data sets analyzed in the text online. Print ISBN: 978-1-58488-573-3 eBook ISBN: 978-1-4200-1089-3 April 2009, 6 x 9, 288 pp. Suggested Price: $91.95 / £55.99
Financial Modelling with Jump Processes
Introduction to Credit Risk Modeling
Peter Tankov
Second Edition
Universite Paris VII, France
Rama Cont Chapman & Hall/CRC Financial Mathematics Series
Financial models based on jump processes are fast gaining popularity in risk management and option pricing applications. Much has been published on the subject, but most of the papers are difficult for non-specialists to understand. This book provides an accessible overview of the theoretical, numerical, and empirical aspects of using jump processes in financial modeling. With clear explanations, the authors motivate the use of the various mathematical tools, and while giving an intuitive understanding of proofs, provide precise mathematical statements of the results. They also provide the details for implementing pricing and calibration algorithms. Print ISBN: 978-1-58488-413-2 eBook ISBN: 978-0-203-48521-7 December 2003, 6-1/8 x 9-1/4, 552 pp. Suggested Price: $109.95 / £72.99
Handbook of Constrained Optimization Venkat Venkateswaran New Jersey Institute of Technology, Newark USA Series: Discrete Mathematics and Its Applications
While the subject of classical unconstrained optimization is fairly well-known, constrained optimization is not wellunderstood. Yet these are the optimization problems that are encountered in industry. Handbook of Constrained Optimization addresses the different problems encountered in fields like semiconductor chip design, circuit touting, telecommunications network design, optimal portfolio design, and vehicle routing. The book is designed for quick access to known results and solution methods of the relevant problem that will help practitioners make better decisions. Print ISBN: 978-1-58488-217-6 June 2014, 8-1/2 x 11, 608 pp. Suggested Price: $119.95 / £76.99
Christian Bluhm, Ludger Overbeck, and Christoph Wagner Chapman & Hall/CRC Financial Mathematics Series
While continuing to focus on common mathematical approaches to model credit portfolios, this second edition presents updates on model developments that have occurred since the publication of the bestselling first edition. It contains a section on multi-period models and discusses recent developments in structured credit. Along with many worked out examples and numerical results, this edition also includes an expanded section on techniques for the generation of loss distributions as well as discussions of new topics. Print ISBN: 978-1-58488-992-2 eBook ISBN: 978-1-58488-993-9 June 2010, 6-1/8 x 9-1/4, 384 pp. Suggested Price: $91.95 / £58.99
Textbook
An Introduction to Exotic Option Pricing Peter Buchen University of Sydney, Australia Chapman & Hall/CRC Financial Mathematics Series
In an easy-to-understand, nontechnical yet mathematically elegant manner, this book shows how to price exotic options, without performing complicated integrations or formally solving PDEs. It develops special pricing techniques based on the noarbitrage principle and fully derives every price formula for the exotic options. The author incorporates a significant amount of original, previously unpublished material, such as the use of log-volutions and Mellin transforms to solve the Black–Scholes PDE. He also demystifies many esoteric issues underpinning the mathematical treatment of the subject. Print ISBN: 978-1-4200-9100-7 eBook ISBN: 978-1-4665-5608-9 February 2012, 6-1/8 x 9-1/4, 296 pp. Suggested Price: $83.95 / £51.99
For more information and a complete list of titles, visit us at www.crcpress.com
Mathematics & Statistics for Finance
Textbook
33
Introduction to Risk Parity and Budgeting Thierry Roncalli Lyxor Asset Management, Paris, France Chapman & Hall/CRC Financial Mathematics Series
Mathematics & Statistics for Finance
Written by a well-known expert of asset management and risk parity, this book provides an up-to-date treatment of the risk parity approach, an alternative method to Markowitz optimization. It builds financial exposure to equities and commodities, considers credit risk in the management of bond portfolios, and designs long-term investment policy. The first part of the book gives a theoretical account of portfolio optimization and risk parity. Each chapter in the second part presents an application of risk parity to a specific asset class. Print ISBN: 978-1-4822-0715-6 eBook ISBN: 978-1-4822-0716-3 July 2013, 6-1/8 x 9-1/4, 440 pp. Suggested Price: $79.95 / £49.99
Introduction to Spatial Econometrics James LeSage McCoy College of Business Administration, San Marcos, Texas, USA
R. Kelley Pace Louisiana State University, Baton Rouge, USA Statistics: A Series of Textbooks and Monographs
Introduction to Spatial Econometrics presents a variety of regression methods for analyzing spatial data samples that violate the traditional assumption of independence between observations. It explores a range of alternative topics, including maximum likelihood and Bayesian estimation, various types of spatial regression specifications, and applied modeling situations involving different circumstances. The authors clarify the often-mystifying phenomenon of simultaneous spatial dependence. MATLAB® toolboxes useful for spatial econometric estimation are made available on the authors’ websites.
34
Print ISBN: 978-1-4200-6424-7 eBook ISBN: 978-1-4200-6425-4 January 2009, 6-1/8 x 9-1/4, 374 pp. Suggested Price: $104.95 / £65.99
Textbook
Introduction to Stochastic Processes Second Edition Gregory F. Lawler University of Chicago, Illinois, USA Chapman & Hall/CRC Probability Series
Focusing on mathematical ideas rather than proofs, this book provides access to important fundamentals of stochastic processes. This second edition features additional material on stochastic integration, with expanded discussion of Girsanov transformation, an introduction to the Feynman-Kac formula, and an exposition on the Black-Scholes formula with applications from the field of mathematical finance. This edition also includes new and expanded topics such as Doob’s maximal inequality in the chapter on martingales and self similarity in the chapter on Brownian motion. Print ISBN: 978-1-58488-651-8 May 2006, 6-1/8 x 9-1/4, 248 pp. Suggested Price: $96.95 / £61.99
Textbook
Introduction to Stock Portfolio Management Gatfaoui Hayette Rouen School of Management, France
Emphasizing the need for knowledge of modern finance theory in portfolio management, this text presents key concepts underlying portfolio management theory, followed by examples and applied exercises to enforce understanding of concepts and principles. The author introduces the basic notions of finance such as markets, uncertainty, and random asset prices and explains the economic grounds of stock portfolio optimization. The book covers the asset selection process, efficient portfolios building, Markowitz optimization methodology, and performance assessment tools. Figure slides are available upon qualified course adoption. Print ISBN: 978-1-4398-1190-0 June 2014, 6-1/8 x 9-1/4, 256 pp. Suggested Price: $79.95 / £49.99
Textbook
Textbook
Introduction to Stochastic Calculus with Applications
Monte Carlo Simulation with Applications to Finance
Gregory F. Lawler
Hui Wang
University of Chicago, Illinois, USA
Brown University, Providence, Rhode Island, USA
This text balances accessibility and rigor in teaching stochastic calculus to advanced undergraduate and graduate students in mathematics, economics, and finance. Avoiding the measure-theoretic formalism, the author presents the material in a natural order and keeps technical ideas to a minimum. Any technical material is covered in sections that are separate from the main text. Students are encouraged to write computer programs using C++, MATLAB®, or Mathematica®. Figure slides are available upon qualifying course adoption
Print ISBN: 978-1-4665-7080-1 June 2014, 6-1/8 x 9-1/4, 250 pp. Suggested Price: $59.95 / £38.99
Chapman & Hall/CRC Financial Mathematics Series
Developed from the author’s course on Monte Carlo simulation at Brown University, this text provides a selfcontained introduction to Monte Carlo methods in financial engineering. It covers common variance reduction techniques, the cross-entropy method, and the simulation of diffusion process models. Requiring minimal background in mathematics and finance, the book includes numerous examples of option pricing, risk analysis, and sensitivity analysis as well as many hand-and-paper and MATLAB® coding exercises at the end of every chapter. Figure slides are available upon qualified course adoption. Print ISBN: 978-1-4398-5824-0 eBook ISBN: 978-1-4398-5825-7 May 2012, 6-1/8 x 9-1/4, 292 pp. Suggested Price: $83.95 / £51.99
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Network and Adaptive Sampling
Optical Communications Computational Techniques and Design with MATLAB®
Indian Statistical Institute, Kolkata, India
Mark Leeson and Matthew Higgins
Combining the two statistical techniques of network sampling and adaptive sampling, this book illustrates the advantages of using them in tandem to effectively capture sparsely located elements in unknown pockets. It shows how network sampling is a reliable guide in capturing inaccessible entities through linked auxiliaries. The text also explores how adaptive sampling is strengthened in information content through subsidiary sampling with devices to mitigate unmanageable expanding sample sizes. Empirical data illustrates the applicability of both methods.
University of Warwick, UK
Print ISBN: 978-1-4665-7756-5 March 2014, 6-1/8 x 9-1/4, 128 pp. Suggested Price: $79.95 / £49.99
Series: Communication Systems Engineering
The bandwidth available using optical fibers and free space links is considerable but the expected growth in traffic driven by Internet based applications will soon stretch it to the limit. To design systems of the future, it is necessary to encompass both baseline performance prediction and the improvements by correction techniques such as coding and equalization. This text gathers together key techniques ranging from information theoretic limits to the impact of physical impairments for the first time, enabling workers in the field to tackle design and optimization problems rapidly and effectively. Print ISBN: 978-1-4398-3719-1 June 2014, 6-1/8 x 9-1/4, 500 pp. Suggested Price: $99.95 / £63.99
Nonlinear Option Pricing
Textbook
Julien Guyon Pierre Henry-Labordére
Pietro Parodi
Pricing in General Insurance
Chapman & Hall/CRC Financial Mathematics Series
Willis LTD., London, UK
This book presents advanced techniques for solving highdimensional nonlinear problems. It is one of the first books to discuss nonlinear Black-Scholes partial differential equations (PDEs). The authors explain regression and dual methods for American and chooser options, the Monte Carlo approach for pricing the uncertain volatility model and the uncertain lapse and mortality model, the particle method to calibrate local stochastic volatility models and local correlation models to market smiles, and stochastic representations based on marked branching diffusions.
This textbook provides a practical introduction to the activity of the pricing actuary in general insurance. It closely follows the syllabus for the ST8 exam of the Actuarial Profession in the UK – General Insurance: Pricing. It has been developed from the author’s experience of lecturing this course to students of actuarial science at the Cass Business School in London. The book is full of real examples to illustrate the various topics. It includes many exercises, based on past ST8 exams, making it ideal for teaching or self-study.
Print ISBN: 978-1-4665-7033-7 December 2013, 6-1/8 x 9-1/4, 447 pp. Suggested Price: $79.95 / £49.99
Print ISBN: 978-1-4665-8144-9 May 2014, 6-1/8 x 9-1/4, 400 pp. Suggested Price: $99.95 / £59.99
Mathematics & Statistics for Finance
Arijit Chaudhuri
35 Textbook
Nonlinear Times Series Theory, Methods and Applications with R Examples Eric Moulines and Randal Douc Telecom ParisTech, Paris, France
David Stoffer University of Pittsburgh, Pennsylvania, USA Chapman & Hall/CRC Texts in Statistical Science
This text emphasizes nonlinear models for a course in time series analysis. After introducing stochastic processes, Markov chains, Poisson processes, and ARMA models, it covers functional autoregressive, ARCH, threshold AR, and discrete time series models as well as several complementary approaches. It discusses the main limit theorems for Markov chains, useful inequalities, statistical techniques to infer model parameters, and GLMs. Moving on to HMM models, the book examines filtering and smoothing, parametric and nonparametric inference, advanced particle filtering, and numerical methods for inference.
Principles of Copula Theory Fabrizio Durante and Carlo Sempi This book presents a much-needed synthesis of recent research on copulas, a statistical tool widely used in applications in financial risk assessment and actuarial analysis. The text provides an overview of the mathematical properties of copulas with an emphasis on recent developments. It contains numerous examples using real data, especially from finance and insurance. This unique resource not only provides up-to-date information on this growing field, but it also covers the multidimensional case. Print ISBN: 978-1-4398-8442-3 March 2014, 6-1/8 x 9-1/4, 352 pp. Suggested Price: $99.95 / £63.99
Print ISBN: 978-1-4665-0225-3 December 2013, 6-1/8 x 9-1/4, 561 pp. Suggested Price: $99.95 / £63.99
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Principles of Uncertainty Joseph B. Kadane Carnegie Mellon University, Pittsburgh, Pennsylvania, USA Series: Chapman & Hall/CRC Texts in Statistical Science
Mathematics & Statistics for Finance
Addressing what are sometimes thought of as two different subjects, this book presents statistics as simply an application of probability. It provides a comprehensive introduction to uncertainty principles and the theory of Bayesian statistics. Each chapter begins by introducing one new concept or assumption and then explores the consequences of that new assumption when added to those already made. Chapters end with a summary and exercises. Employing “just-in-time mathematics,” the author introduces mathematical ideas just before they are applied to advance the main argument. Print ISBN: 978-1-4398-6161-5 eBook ISBN: 978-1-4398-6162-2 May 2011, 7 x 10, 503 pp. Suggested Price: $93.95 / £62.99
Quantitative Finance An Object-Oriented Approach in C++ Erik Schlogl University of Technology, Sydney, Australia Chapman & Hall/CRC Financial Mathematics Series
This text builds a foundation in the key methods and models of quantitative finance from the perspective of their implementation in C++. It introduces computational finance in a pragmatic manner, focusing on practical implementation. The author takes an object-oriented approach that starts from simple building blocks for assembling more complex and powerful models. Models and algorithms are expressed in the industry-standard C++ language. Working C++ source code is available on an accompanying CD-ROM. Print ISBN: 978-1-58488-479-8 December 2013, 6-1/8 x 9-1/4, 350 pp. Suggested Price: $79.95 / £49.99
Textbook
Textbook
Probability, Statistics, and Reliability for Engineers and Scientists
Quantitative Finance
Third Edition
Matt Davison
Bilal M. Ayyub and Richard H. McCuen
Providing readers with more quantitative insight into markets and a better overview of market structures, this book explains how the mathematical objects of finance relate to the business needs of markets. It takes a simulation approach to financial market problems, which allows readers to understand concepts without becoming bogged down by excessive equations. Each section describes the relevant financial or mathematical theory, an application of the theory in practice, and a spreadsheet to illustrate it. The text also includes a set of exercises, ranging from simple to complex.
University of Maryland, College Park, USA
The third edition of this bestselling text presents probability, statistics, reliability, and risk methods with an ideal balance of theory and applications. It places increased emphasis on simulation, particularly as a modeling tool, applying it progressively with projects that continue in each chapter. This edition features expanded discussions of the analysis of variance and a thorough treatment of Monte Carlo simulation. The authors clearly establish the limitations, advantages, and disadvantages of each method.
36
Textbook
Print ISBN: 978-1-4398-0951-8 eBook ISBN: 978-1-4398-0952-5 April 2011, 7 x 10, 663 pp. Suggested Price: $125.95 / £81.00
Textbook
Quantitative Equity Portfolio Management Modern Techniques and Applications Edward E. Qian, Ronald H. Hua, and Eric H. Sorensen PanAgora Asset Management, Boston, Massachusetts, USA Chapman & Hall/CRC Financial Mathematics Series
This text reviews quantitative investment strategies and factors commonly used in practice, including value, momentum, and quality, accompanied by their academic origins. It presents advanced techniques and applications in return forecasting models, risk management, portfolio construction, and portfolio implementation. It includes examples such as optimal multi-factor models, contextual and nonlinear models, factor timing techniques, portfolio turnover control, Monte Carlo valuation of firm values, and optimal trading. The book frames related problems in mathematical terms and illustrates the concepts and solutions with numerical and empirical examples.
A Simulation-Based Introduction Using Excel
Print ISBN: 978-1-4398-7168-3 March 2014, 6-1/8 x 9-1/4, 356 pp. Suggested Price: $79.95 / £49.99
Quantitative Operational Risk Models Catalina Bolancé, Montserrat Guillén, Jim Gustafsson, and Jens Perch Nielsen Presenting a nonparametric approach to modeling operational risk data, this book offers a practical perspective that combines statistical analysis and management orientations. It covers the statistical theory prerequisites and summarizes important contributions made in the past decade. The authors explain how to implement the new density estimation methods for analyzing the loss distribution in operational risk for banks and insurance companies. They also include SAS and R routines to implement all of the procedures discussed in the text. Print ISBN: 978-1-4398-9592-4 eBook ISBN: 978-1-4398-9593-1 February 2012, 6-1/8 x 9-1/4, 236 pp. Suggested Price: $83.95 / £46.99
Print ISBN: 978-1-58488-558-0 May 2007, 6-1/8 x 9-1/4, 464 pp. Suggested Price: $99.95 / £65.99
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Sensory Data Analysis by Example with R
Anatoliy Swishchuk
Sebastien Le
University of Calgary, Alberta, Canada
Agrocampus Quest, Rennes, France
Shafiqul Islam
Thierry Worch
University of Prince Edward Island, Charlottetown, Canada
OP&P Product Research, Utrecht, The Netherlands
With extensive end-of-chapter references, this book provides a variety of RDS for approximating financial models, presents numerous option pricing formulas for these models, and studies the stability and optimal control of RDS. Through numerous examples, the authors explain how the theory of RDS can describe the asymptotic and qualitative behavior of systems of random and stochastic differential/difference equations in terms of stability, invariant manifolds, and attractors. They also develop techniques for implementing RDS as approximations to financial models and option pricing formulas.
Sensory data are present in many fields of application. In the food industry, in particular, there is a lot of interest in sensory data analysis for product development. This book presents a balance of the theory and applications of sensory data analysis. It has an abundance of real examples and an emphasis on the use of R for conducting analyses. The mathematics is kept to a minimum and the problem-driven approach ensures the book is suitable for researchers from many disciplines.
Print ISBN: 978-1-4398-6718-1 eBook ISBN: 978-1-4398-6719-8 April 2013, 6-1/8 x 9-1/4, 357 pp. Suggested Price: $99.95 / £63.99
Print ISBN: 978-1-4665-6572-2 June 2014, 6 x 9, 256 pp. Suggested Price: $89.95 / £57.99
Risk Analysis in Engineering and Economics
Soccermetrics
Second Edition
Jan Vecer
Science of Soccer Statistics Columbia University, New York, New York, USA
Bilal M. Ayyub University of Maryland, College Park, USA
This book on risk analysis and decision making can be used as either text or reference for senior/graduate level students in engineering, economics, finance and possibly statistics. Prerequisites for use of the book are probability, calculus and statistics. In the book the author introduces the fundamentals of risk analysis and management to facilitate quantification and rational decision making. Because of the author’s background in engineering the book is reasonably practical in orientation with regard to the methods introduced.
This book presents comprehensive treatment of pricing and hedging football betting contracts using the modern techniques of probability, statistics, finance, and portfolio management. It introduces betting in general and then addresses the probabilistic intuition needed in the more complex world of football betting. The author presents an innovative perspective by thinking about betting odds in terms of the expected number of goals of both teams. In addition, when the betting market is in play, the book treats betting before the game and during the game separately.
Mathematics & Statistics for Finance
Random Dynamical Systems in Finance
Print ISBN: 978-1-4398-8420-1 June 2014, 6-1/8 x 9-1/4, 226 pp., Soft Cover Suggested Price: $49.95 / £31.99
Print ISBN: 978-1-4665-1825-4 March 2014, 7 x 10, 592 pp. Suggested Price: $129.95 / £82.00
37 Risk Management and Simulation
Statistical Methods for Financial Engineering
Aparna Gupta
Bruno Rémillard
Rensselaer Polytechnic Institute, Troy, New York, USA
HEC Montreal, Quebec, Canada
The challenges of the financial environment have revealed the need for a new generation of professionals who combine training in traditional finance disciplines with an understanding of sophisticated quantitative and analytical tools. This book shows how simulation modeling and analysis can help you solve problems of risk management related to market, credit, operational, business, and strategic risk. Making simulation accessible, the author walks you through the concepts, models, and computational techniques. Topics covered include developing and validating models, designing simulation experiments, and conducting analysis.
While many financial engineering books are available, the statistical aspects behind the implementation of stochastic models used in the field are often overlooked or restricted to a few well-known cases. This book guides readers on implementing the most useful stochastic models used in financial engineering. Each chapter introduces powerful and practical statistical tools necessary to implement the models. Throughout the text, examples using MATLAB® illustrate the application of the techniques to solve real-world financial problems. MATLAB and R programs are available on the author’s website.
Print ISBN: 978-1-4398-3594-4 eBook ISBN: 978-1-4398-3595-1 June 2013, 6-1/8 x 9-1/4, 523 pp. Suggested Price: $99.95 / £63.99
Print ISBN: 978-1-4398-5694-9 eBook ISBN: 978-1-4398-5695-6 April 2013, 6-1/8 x 9-1/4, 496 pp. Suggested Price: $89.95 / £57.99
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Statistical Methods for Stochastic Differential Equations Edited by
Mathieu Kessler, Alexander Lindner, and Michael Sorensen Series: Chapman & Hall/CRC Monographs on Statistics & Applied Probability
Mathematics & Statistics for Finance
This book presents recent research trends and developments in statistical methods for stochastic differential equations. Written to be accessible both to new students and seasoned researchers, each chapter starts with introductions to the topics and builds gradually toward discussing recent research. Chapters are self-contained and written by leading researchers from the field. The book includes applications to finance and econometrics. Print ISBN: 978-1-4398-4940-8 eBook ISBN: 978-1-4398-4976-7 May 2012, 6-1/8 x 9-1/4, 507 pp. Suggested Price: $104.95 / £66.99
Generalized and Regularized Solutions Irina V. Melnikova Institute of Mathematics and Computer Sciences, Ural Federal University Yekaterinburg, Russia
Alexei Filinkov University of Adelaide, Australia Series: Monographs and Research Notes in Mathematics
Accessible to non-specialists, this book provides a self-contained, complete introduction to the modern theory of stochastic differential equations in infinitedimensional spaces. It describes various approaches to solve abstract stochastic Cauchy problems. The authors compare these approaches and illustrate them with numerous examples of applications in physics and financial mathematics, including the mathematics of bond markets requiring the infinite-dimensional setting. Print ISBN: 978-1-4822-1050-7 June 2014, 6-1/8 x 9-1/4, 300 pp. Suggested Price: $99.95 / £63.99
Statistical Methods in Health Economic Evaluation Using SAS
Textbook
Iftekhar Khan
An Introduction with Market Examples
University College London, UK
Shah-Jalal Sarker University of London, UK Chapman & Hall/CRC Biostatistics Series
This guide explains how to apply health economic evaluation techniques to both clinical trial and nonclinical trial data. Through a simple, applied approach using examples and SAS software, the book helps statisticians and researchers in health economics assess cost-effectiveness. It covers trial design, case report form design, quality of life measures, sample sizes, submissions to regulatory authorities for reimbursement, Markov models, cohort models, and decision trees. Examples and case studies are provided at the end of each chapter.
38
Stochastic Cauchy Problems in Infinite Dimensions
Print ISBN: 978-1-4665-0547-6 May 2014, 6-1/8 x 9-1/4, 200 pp. Suggested Price: $79.95 / £49.99
Stochastic Finance Nicolas Privault Chapman & Hall/CRC Financial Mathematics Series
This comprehensive text presents an introduction to pricing and hedging in financial models, with an emphasis on analytical and probabilistic methods. It demonstrates both the power and limitations of mathematical models in finance. The book starts with the basics of finance and stochastic calculus and builds up to special topics, such as options, derivatives, and credit default and jump processes. Many real examples illustrate the topics and classroom-tested exercises are included in each chapter, with selected solutions at the back of the book. Print ISBN: 978-1-4665-9402-9 December 2013, 6-1/8 x 9-1/4, 440 pp. Suggested Price: $79.95 / £49.99
Statistical Methods with Applications to Demography and Life Insurance
Textbook
Estáte V. Khmaladze
Second Edition
Victoria University of Wellington, New Zealand
Suitable for statisticians, mathematicians, actuaries, and students interested in the problems of insurance and analysis of lifetimes, this book presents contemporary statistical techniques for analyzing life distributions and life insurance problems. It mainly focuses on the analysis of an individual life and describes statistical methods based on empirical and related processes. The text not only contains traditional material but also incorporates new problems and techniques not discussed in existing actuarial literature. Coverage ranges from analyzing the tails of distributions of lifetimes to modeling population dynamics with migrations. Print ISBN: 978-1-4665-0573-5 eBook ISBN: 978-1-4665-0574-2 March 2013, 6-1/8 x 9-1/4, 242 pp. Suggested Price: $79.95 / £49.99
Stochastic Processes with Applications to Finance Masaaki Kijima Tokyo Metropolitan University, Japan Chapman & Hall/CRC Financial Mathematics Series
This accessible text presents the mathematical theory of financial engineering using only basic mathematical tools that are easy to understand even for those with little mathematical expertise. This second edition covers several important developments in the financial industry. Along with many more examples, it includes a new chapter on the change of measures and pricing of insurance products, a new section on the use of copulas, and two new chapters that offer more coverage of interest rate derivatives and credit derivatives. Print ISBN: 978-1-4398-8482-9 eBook ISBN: 978-1-4665-9283-4 April 2013, 6-1/8 x 9-1/4, 343 pp. Suggested Price: $89.95 / £57.99
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Time Series Modeling, Computation, and Inference
Architect of the Lean Management System
Raquel Prado
Nicholas S. Katko
University of California, Santa Cruz, USA
Brian Maskell Associates, Inc.
Mike West
Explaining why the CFO role is so critical for companies adopting a Lean business strategy, this book illustrates the process of building and integrating a Lean management system into the overall Lean business strategy. It describes why CFOs should move their companies away from performance measures based on traditional manufacturing practices and into a Lean performance measurement system. It also explains how to integrate a Lean management system with a Lean business strategy to drive financial success.
Duke University, Durham, North Carolina, USA Series: Chapman & Hall/CRC Texts in Statistical Science
This text covers the major areas of modern time series models and theory, including time and spectral domain and univariate and multivariate time series methods. It also discusses recent techniques for modeling time series data, such as dynamic graphical models, SMC methods, and nonlinear/non-Gaussian dynamic models. Emphasizing model-based, computationally intensive analysis of structured time series, the authors present analyses of real time series data in numerous examples and case studies. Many of the data sets, R and MATLAB® code, and other material are available on the authors’ websites. Print ISBN: 978-1-4200-9336-0 eBook ISBN: 978-1-4200-9337-7 May 2010, 6-1/8 x 9-1/4, 368 pp. Suggested Price: $104.95 / £65.99
Print ISBN: 978-1-4665-9940-6 eBook ISBN: 978-1-4665-9941-3 September 2013, 6-1/8 x 9-1/4, 151 pp. Suggested Price: $39.95 / £25.99
Accounting in the Lean Enterprise
The Performance Mapping and Measurement Handbook
Providing Simple, Practical, and Decision-Relevant Information
Jerry L. Harbour
Gloria McVay, Frances Kennedy, and Rosemary Fullerton When your organization opts to go Lean, its accountants must be empowered with Lean tools in service of the Lean mission. This step-by-step workbook demonstrates how to develop information and financial reports that serve the needs of Leanminded businesses. It includes checklists, guidelines, exercises, case studies, and company stories. It demonstrates alternative methods of reporting, offers special sections on healthcare and service industries, and includes a step-by-step guide for transitioning to Lean accounting methods. Print ISBN: 978-1-4200-8858-8 May 2013, 8-1/2 x 11, 196 pp., Soft Cover Suggested Price: $44.95 / £28.99
Mapping and measuring techniques are particularly useful when determining how something flows through time and space. Yet systems and their associated processes occur over widely varying spatial and temporal scales. Based on the author’s more than three decades of experience helping clients across various industries better understand, measure, and improve the performance of their processes, this book provides performance maps that can be used as templates for almost every setting. He explains and illustrates their use in a simple and understandable manner. Print ISBN: 978-1-4665-7134-1 eBook ISBN: 978-1-4665-7135-8 March 2013, 7 x 10, 185 pp., Soft Cover Suggested Price: $39.95 / £25.99
Mathematics & Statistics for Finance / Metrics & Finance
The Lean CFO
Textbook
39 Beyond the Days of the Giants
Practical Lean Accounting
Solving the Crisis of Growth and Succession in Today’s CPA Firms
A Proven System for Measuring and Managing the Lean Enterprise, Second Edition
Paul D. Fisher KDV, Ltd.
During the next decade, nearly half of all public accounting firm partners will retire. This exodus will put an enormous intellectual and financial drain on firms. This book provides an implementation guide for accounting firms during this next critical decade. It supplies step-by-set guidance on how to document an organizational culture, how to prepare production systems to build and operate value management systems, and how to re-orient practitioners on the value-creation practice. Print ISBN: 978-1-4822-0356-1 eBook ISBN: 978-1-4822-0357-8 October 2013, 7 x 10, 181 pp., Soft Cover Suggested Price: $39.95 / £25.99
Brian H. Maskell, Bruce Baggaley, and Larry Grasso The methods and concepts presented in the bestselling first edition revolutionized the approach to the management and control of Lean companies. Enhanced with extensive end-ofchapter exercises and a CD-ROM with Lean accounting tools, the second edition of this preeminent practitioner’s guide is now suitable for classroom use. This edition explains what it takes to transform a traditional accounting system to one that supports and enhances a company’s Lean efforts. Defining the fundamental principles of Lean accounting, it demonstrates how to use them to identify and eliminate wasteful transactions. Print ISBN: 978-1-4398-1716-2 eBook ISBN: 978-1-4665-0622-0 August 2011, 7 x 10, 475 pp., Soft Cover Suggested Price: $65.95 / £42.99
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The Right Measures The Story of a Company’s Journey to Find the True Indicators of Its Success and Values Mark A. Nash Pelco Products, Edmond, Oklahoma, USA
Metrics & Finance / Project Management 40
Sheila R. Poling Pinnacle Partners, Inc., Oak Ridge, Tennessee, USA
This book follows the story of two companies—one that measures in great detail, yet its overall goals and objectives are not being achieved. While the other uses a much simpler, yet effective measurement structure that integrates cultural acceptance, individual performance, and team performance with key performance indicators. Illustrating how measures can impact employee behavior, profitability, and customer satisfaction, the text provides the understanding required to select the appropriate measures for your organization. Print ISBN: 978-1-4398-7865-1 eBook ISBN: 978-1-4398-7866-8 August 2012, 7 x 10, 223 pp., Soft Cover Suggested Price: $52.95 / £33.99
The Architecture of Software and Systems Raghvinder Sangwan Malvern, Pennsylvania, USA Applied Software Engineering Series
This book examines the role of system architecture in software. Explaining the tools used for creating and managing architectures of such systems, the author helps practitioners become more effective in developing large scale software-intensive systems. The text covers the forces that shape this architecture; the role of architectural design patterns and tactics in addressing these forces; techniques, methods and tools for creating, documenting and evaluating an architecture; and reusing architectural assets through product lines. Print ISBN: 978-1-4398-4916-3 June 2014, 6-1/8 x 9-1/4, 240 pp. Suggested Price: $89.95 / £49.99
Antipatterns
The Art of Agile Practice
Managing Software Organizations and People, Second Edition
A Composite Approach for Projects and Organizations
Colin J. Neill, Philip A. Laplante, and Joanna F. DeFranco
Bhuvan Unhelkar
Pennsylvania State University, Malvern, USA
Series: Advanced & Emerging Communications Technologies
Applied Software Engineering Series
Using case studies, this book illustrates poor management approaches, unpleasant work environments, and bad manager traits that lead to failure. For each antipattern, the text describes the situation and symptoms, gives examples, and offers a refactoring solution. The authors provide real-world anecdotes that illustrate key concepts. They also include thought-provoking exercises that describe a situation and ask which antipatterns are present, as well as how to refactor the situation. Coverage includes leadership principles, environmental antipatterns, group patterns, management antipatterns, and team leadership. Print ISBN: 978-1-4398-6186-8 eBook ISBN: 978-1-4398-6216-2 December 2011, 6-1/8 x 9-1/4, 327 pp. Suggested Price: $83.95 / £51.99
Consultant, New South Wales, Australia
Addressing the growing popularity of Agile software development, this book begins by identifying the challenges currently facing organizations in terms of their development and maintenance approaches. It presents a comprehensive Composite Agile Method and Strategy as a carefully constructed combination of process elements. The book creates and applies relevant metrics and measurements to the entire CAMS lifecycle—opening up the possibility of improving estimations by project managers. It includes figures, case studies, and tables that illustrate key concepts. Print ISBN: 978-1-4398-5118-0 eBook ISBN: 978-1-4398-5119-7 November 2012, 7 x 10, 527 pp. Suggested Price: $83.95 / £51.99
Applying Guiding Principles of Effective Program Delivery
Textbook
Kerry R. Wills
Third Edition
Southington, Connecticut, USA Best Practices and Advances in Program Management Series
While today’s programs continue to grow in size and complexity, their success rates remain low. To manage programs effectively in this environment, project managers and program managers must take a consultative approach that applies a core set of guiding principles across every function of the program. This book explains what it means to take a consultative approach. Instead of focusing on specific program management techniques, it covers the principles required to make those techniques effective—making it applicable to any program in any industry. Print ISBN: 978-1-4665-8789-2 eBook ISBN: 978-1-4665-8790-8 July 2013, 6-1/8 x 9-1/4, 247 pp. Suggested Price: $69.95 / £44.99
The Art of Systems Architecting Mark W. Maier Aerospace Corporation, Chantilly, Virginia, USA Series: Systems Engineering
The third edition of this bestselling text explains how to create a system from scratch, presenting invention/design rules together with clear explanations of how to use them. The author supplies practical guidelines for avoiding common systematic failures while implementing new mandates. He uses a heuristics-based approach that provides an organized attack on very ill-structured engineering problems. Examining architecture as a set of decisions that either drive a system to success or doom it to failure, the book provides methods for integrating business strategy with technical architectural decision making. Print ISBN: 978-1-4200-7913-5 eBook ISBN: 978-1-4398-8758-5 January 2009, 6-1/8 x 9-1/4, 472 pp. Suggested Price: $119.95 / £77.99
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Business Analysis for Business Intelligence
Communication for Continuous Improvement Projects
Bert Brijs
Tina Agustiady
Print ISBN: 978-1-4398-5834-9 eBook ISBN: 978-1-4398-5837-0 October 2012, 6-1/8 x 9-1/4, 400 pp. Suggested Price: $93.95 / £59.99
Business-Driven IT-Wide Agile (Scrum) and Kanban (Lean) Implementation An Action Guide for Business and IT Leaders Andrew T. Pham Agile Enterprise Consulting, LLC, Plano, Texas, USA
David K. Pham Spectacle Inc., Providence, Rhode Island, USA
This book explains how to successfully deploy Agile and Kanban on a large scale in order to increase IT delivery capabilities. It factors in change, communication, a sense of urgency, clear and measurable goals, political realities, and infrastructure needs, all of which are critical ingredients for success. Through real world examples, the authors explain how IT-wide Agile and Kanban can be implemented to the entire enterprise and IT department. The text includes many templates for use as on-the-job guides. Print ISBN: 978-1-4665-5748-2 eBook ISBN: 978-1-4665-5749-9 August 2012, 7 x 10, 196 pp., Soft Cover Suggested Price: $52.95 / £33.99
BASF – The Chemical Company Industrial Innovation Series
An important step often missed in an improvement plan is communicating why continuous improvement methodologies are being used. This book shows how to be an effective change agent using tools that make sense while being competitive in the business market. The proper tools, communication, and management make the methodologies of Lean Six Sigma work. This book also includes a Continuous Improvement Toolkit that is an easy reference for what tool to use and when and how to effectively teach the tools to employees who are not necessarily engineers. Print ISBN: 978-1-4665-7775-6 November 2013, 6-1/8 x 9-1/4, 312 pp. Suggested Price: $89.95 / £57.99
Construction Program Management Joseph Delaney President and General Manager, CMS Delany Best Practices and Advances in Program Management Series
Although the construction industry is one of the largest enterprises in the United States, widely accepted management principles, such as those contained in PMI®’s Standard for Program Management are still not widely implemented. This book explores how an improved understanding of these principles could boost construction program success rates. Complete with case studies, it outlines a process-based approach to construction program management that leverages structure to bring order to what can otherwise feel like an overwhelming challenge. Print ISBN: 978-1-4665-7504-2 eBook ISBN: 978-1-4665-7505-9 July 2013, 6-1/8 x 9-1/4, 199 pp. Suggested Price: $79.95 / £49.99
41
Change or Die - The Business Process Improvement Manual
Creative, Efficient, and Effective Project Management
Maxine Attong
Ralph L. Kliem
Consultant, Fairways, Maraval, Trinidad
LeanPM, LLC, Redmond, Washington, USA
Terrence Metz Leadership success depends on clarifying and simplifying complex problems while maintaining a positive outlook. This book provides readers with the tools to do so. Packed with workshop tools, agendas, and activities that detail the six stages of the business process improvement (BPI) method, it presents a BPI method that promotes the use of facilitator-led workshops to help teams make better decisions. This resource-rich book includes a CD with challenges, facilitated workshops, templates, tables, and questionnaires. Print ISBN: 978-1-4665-1251-1 eBook ISBN: 978-1-4665-1252-8 July 2012, 6 x 9, 378 pp., Soft Cover Suggested Price: $52.95 / £33.99
Project Management
Aligning your business intelligence (BI) infrastructure with your strategy process can help to enhance your organization’s responsiveness to changing environments and create added value for investments in BI infrastructure and development. This book explains how to use business intelligence to improve your analysis activities and provides a framework for developing data models and solutions that fit your organization’s strategy. Offering the concepts, tools, and background required for success, the book details the infrastructure required for carrying out successful business intelligence activities.
This book provides an in-depth discussion of creativity and its relationship to project management. Examining the five processes executed in a project, it discusses common and not some common tools and techniques for developing project management deliverables. It also provides suggestions for overcoming common challenges that project managers face. Each chapter includes a checklist and a case study on the application of the concepts presented. The book also indicates how the topics discussed relate to the Project Management Institute’s (PMI®) Project Management Body of Knowledge (PMBOK®). Print ISBN: 978-1-4665-7692-6 October 2013, 6-1/8 x 9-1/4, 328 pp. Suggested Price: $69.95 / £44.99
For more information and a complete list of titles, visit us at www.crcpress.com
Design of Enterprise Systems
Effective Methods for Software and Systems Integration
Theory, Architecture, and Methods
Boyd L. Summers
Textbook
Ronald E. Giachetti Florida International University, Miami, USA
Project Management
This textbook provides the knowledge and skills necessary to lead enterprise engineering projects. It describes a methodology for designing an enterprise system and presents an enterprise architecture that has three views of process, information, and organization. It includes methods to analyze and design each view and then demonstrates how to integrate them to arrive at the overall enterprise design. The author includes enterprise project templates in MS Word and Excel, a business process analyzer in Excel, PowerPoint® slides for each chapter, and solutions for the 200 problems presented in the book. Print ISBN: 978-1-4398-1823-7 eBook ISBN: 978-1-4398-1824-4 January 2010, 7 x 10, 447 pp. Suggested Price: $115.95 / £72.99
Determining Project Requirements Second Edition Mastering the BABOK® and the CBAP® Exam Hans Jonasson Gothenburg, Sweden ESI International Project Management Series
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From enterprise analysis to planning requirements gathering and documentation, this book covers the entire business analysis cycle as well as modeling techniques. The second edition of this popular reference aligns with the BABOK® Guide 2.0 to provide an even better tool for preparing to take the Certified Business Analysis Professional (CBAP®) examination. The text covers all of the BABOK® knowledge areas and features a new preparatory section that contains 300 questions. The book includes many examples, business requirements document templates, case study, exercises, and solutions. Print ISBN: 978-1-4398-9651-8 eBook ISBN: 978-1-4398-9652-5 September 2012, 6-1/8 x 9-1/4, 403 pp. Suggested Price: $69.95 / £44.99
The Dynamic Progress Method Using Advanced Simulation to Improve Project Planning and Management Edited by
J. Chris White and Robert M. Sholtes ViaSim Solutions, Rockwall, Texas, USA
This book introduces a new and better way of planning, estimating, and managing projects that corrects some of the fundamental flaws found in the Critical Path Method (CPM). It presents the author’s revolutionary Dynamic Progress Method (DPM), including instructions on how to use the accompanying DPM-based simulation tool called pmBLOX (provided) to build and analyze project plans. It revolutionizes project planning and management by brining the computational integrity of planning simulation up to speed with today’s computer user-friendliness. Print ISBN: 978-1-4665-0437-0 April 2014, 6-1/8 x 9-1/4, 300 pp. Suggested Price: $79.95 / £49.99
The Boeing Company, Seattle, Washington, USA
This book supplies the understanding needed to achieve continuous improvements in quality throughout the software life cycle. It defines time-tested methods for systems engineering, software design, software engineering informal/formal builds, software engineering installations, software and systems integration, delivery activities, and product evaluations. Complete with helpful forms, plans, and checklists, the book will help readers deliver projects that are on time and within budget constraints in military and aerospace programs as well as the software industry. Print ISBN: 978-1-4398-7662-6 eBook ISBN: 978-1-4398-7663-3 June 2012, 6-1/8 x 9-1/4, 183 pp. Suggested Price: $104.95 / £66.99
Empowering Project Teams Using Project Followership to Improve Performance Marco Sampietro Business School of Bocconi University, Milan, Italy
Tiziano Villa Project Management LAB, Monza, Italy
Project team members play an important role in every project but often do not have the necessary understanding of project management methodologies. Thus, the dialog between the project manager and team members is often not as easy as it should be and becomes a source of stress and tensions. This book tries to improve on this situation by presenting the project environment from the perspective of project team members. Project management methodologies and behaviors are re-interpreted with a bottom-up approach throughout the text. Print ISBN: 978-1-4822-1755-1 February 2014, 6-1/8 x 9-1/4, 288 pp. Suggested Price: $69.95 / £44.99
The Essential Program Management Office Gary Hamilton Change Management Consultant, Bluff City, Tennessee, USA Best Practices and Advances in Program Management Series
Program Management Offices (PgMOs) are focused on establishing processes, procedures, standard tools, and best practices for the management of programs and ensuring effective use of resources. Highlighting the factors and questions one must consider before setting up a PgMO, this book guides readers through the process of setting up a PgMO. It explains how to spot the signs of a struggling PgMO and details the actions required to rescue or retire it. Describing how team resources should be structured, it demonstrates how to set up quality processes in a PgMO. Print ISBN: 978-1-4665-6855-6 April 2014, 6-1/8 x 9-1/4, 192 pp. Suggested Price: $59.95 / £38.99
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-859-727-5000 • +44 (0) 1235 400 524
A Project Manager’s Journey
Leadership in Chaordic Organizations
Samir Penkar
Beverly Gay McCarter
FutureofProjectManagement.com
Human Mosaic Systems, LLC., Virginia, USA
Best Practices and Advances in Program Management Series
Brian E. White
This book tells the story of an up-and-coming project manager that’s been handed a large program to lead. Readers follow along as she struggles, leads, stumbles, and grows into the program manager role. Introducing key program management concepts throughout, the book provides a backstage view into the workings of program management, program organization, team dynamics, and the skills required to manage programs. Told through the eyes of a program manager, readers will experience the ins and outs of program management. Print ISBN: 978-1-4665-9181-3 eBook ISBN: 978-1-4665-9182-0 September 2013, 6-1/8 x 9-1/4, 157 pp., Soft Cover Suggested Price: $49.95 / £31.99
Implementing Program Management Templates and Forms Aligned with the Standard for Program Management, Third Edition (2013) and Other Best Practices Ginger Levin Project Management Consultant, Lighthouse Point, Florida, USA
Allen R. Green Science Applications International Corporation, Frederick, Maryland, USA Best Practices and Advances in Program Management Series
Based on PMI’s Standard for Program Management—Third Edition (2013) and other best practices, the updated edition of this bestselling reference provides a program management methodology consisting of reports, forms, templates, and documents. It includes identifiable documents referenced in the latest Standard for Program Management as well as other helpful items omitted from prior editions. The authors have updated the templates and forms in this book to complement what is included in the Third Edition and to include what they feel are best practices for managing programs.
Series: Complex and Enterprise Systems Engineering
Few have fully examined what is needed to develop and lead teams in environments where staffing shortages and limited funds are the norm. Traditional management theory no longer holds, as trust is not easily nurtured in environments shaped by scarcity. This book examines what is meant by complex adaptive systems. It accepts that humans are illogical and emotional beings. It offers a trans-disciplinary approach to leadership with elements of neurobiology, systems engineering, complexity science, and philosophy, as well as evolutionary and social psychology. Print ISBN: 978-1-4200-7417-8 eBook ISBN: 978-1-4200-7418-5 October 2012, 6-1/8 x 9-1/4, 311 pp. Suggested Price: $73.95 / £46.99
Leading Effective Virtual Teams Overcoming Time and Distance to Achieve Exceptional Results Nancy M. Settle-Murphy Written as a series of bulleted tips drawn from client experiences and best practices, Leading Effective Virtual Teams presents practical tips to help leaders engage and motivate their geographically dispersed project team members. The ideas in this book are based on Nancy Settle-Murphy’s decades of experience working as a change management consultant, facilitator, and trainer for project teams around the world. Designed to be read section by section in any order, this book shares approaches and techniques to help you address some of the toughest challenges virtual team leaders face. Print ISBN: 978-1-4665-5786-4 eBook ISBN: 978-1-4665-5787-1 December 2012, 6-1/8 x 9-1/4, 236 pp., Soft Cover Suggested Price: $52.95 / £33.99
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Print ISBN: 978-1-4665-9771-6 eBook ISBN: 978-1-4665-9774-7 June 2013, 6-1/8 x 9-1/4, 328 pp. Suggested Price: $79.95 / £49.99
Leading Virtual Project Teams
Textbook
Introduction to Software Project Management Adolfo Villafiorita
Adapting Leadership Theories and Communications Techniques to 21st Century Organizations Margaret R. Lee Best Practices and Advances in Program Management Series
Bruno Kessler Foundation
A proper development process and sound project management remain the top reasons software projects fail or succeed. This book is an introduction to the area of software project management. After presenting the main definitions and concepts, the book is organized in two main parts. The first part describes the technical activities for developing software and managing projects. The second part of the book organizes the technical activities in a coherent process and shows how this process is customized in practice to fit common software-development scenarios. Print ISBN: 978-1-4665-5953-0 March 2014, 6-1/8 x 9-1/4, 272 pp. Suggested Price: $89.95 / £57.99
CAU, SES, Sudbury, MA, USA
Project Management
From Projects to Programs
Leading Virtual Project Teams addresses the challenges today’s virtual project management environment poses to traditional methods of leadership and communication. It explores many facets of e-leadership–from traditional leadership theories to virtual project communications. The book provides fresh approaches for adapting existing leadership theories to e-leadership as well as progressive tools to improve virtual project communications. For educational institutions, this text can be used to increase the body of knowledge for project management leadership and communications outside the traditional project environment. Print ISBN: 978-1-4665-7688-9 eBook ISBN: 978-1-4665-7689-6 July 2013, 6-1/8 x 9-1/4, 217 pp. Suggested Price: $69.95 / £44.99
For more information and a complete list of titles, visit us at www.crcpress.com
Managing Organizational Knowledge
PgMP® Exam Challenge!
3rd Generation Knowledge Management and Beyond
Ginger Levin, PMP, PgMP
Charles A. Tryon, Jr.
J. LeRoy Ward, PMP, PgMP
Tryon and Associates, Broken Arrow, OK, USA
Project Management
This reference provides a clear, repeatable strategy for capturing organizational knowledge. It starts by exploring the fundamental concepts that have emerged from the new discipline of Knowledge Management over the past decade. It then proposes a number of innovative breakthroughs in thought, processes, and templates. The book includes a practical definition of Knowledge Management based on six core processes and four fundamental organizational beliefs. Print ISBN: 978-1-4398-8235-1 eBook ISBN: 978-1-4398-8236-8 March 2012, 6-1/8 x 9-1/4, 147 pp., Soft Cover Suggested Price: $49.95 / £31.99
ESI International, New York, New York, USA ESI International Project Management Series
Up to date with the third edition of PMI’s Program Management Standard, The PgMP® Exam Challenge! contains more than 300 practice questions to help readers hone their knowledge and test their skills. It covers all five of the program management domains: Strategic Program Management, Program Management Life Cycle, Benefits Management, Stakeholder Management, and Governance. It also examines all of the sub domains of the lifecycle domain. With an easy-touse format, this is an ideal resource for those preparing to take the PgMP exam. Print ISBN: 978-1-4822-0208-3 eBook ISBN: 978-1-4822-0209-0 June 2013, 8 x 5, 544 pp., Soft Cover Suggested Price: $49.95 / £31.99
Managing Professional Service Delivery
PgMP® Exam Practice Test and Study Guide
9 Rules for Success
Fourth Edition
Barry M. Mundt, Francis J. Smith, and Stephan D. Egan Jr.
Ginger Levin, PMP, PgMP
Industrial and Systems Engineering Series
A step-by-step guide, this book details how to achieve the internal discipline and control necessary to manage professional service engagements and long-terms success in the professional services industry. The authors draw on their many years of experience in the management field to layout procedures, tools, and techniques that address each step of the life cycle of an engagement—from definition of the services to be delivered, to evaluation of the results with the client. The book includes real examples and case studies from a variety of professional services organizations.
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Project Management Consultant, Lighthouse Point, Florida, USA
Print ISBN: 978-1-4398-5142-5 April 2014, 6-1/8 x 9-1/4, 296 pp. Suggested Price: $89.95 / £57.99
Project Management Consultant, Lighthouse Point, Florida, USA
J. LeRoy Ward, PMP, PgMP ESI International, New York, New York, USA ESI International Project Management Series
Up to date with the third edition of PMI’s Standard for Program Management, this is the most comprehensive resource available to help prepare readers for the PgMP® Exam. Updated with new and changed terminology, this edition incorporates the concepts from the five performance domains. The book features practical study hints, a list of major topics covered on the exam, and a bibliographic reference for further study. The two challenging, 170-question practice tests are available in the book and online so readers can retake the practice tests as many times necessary. Print ISBN: 978-1-4822-0135-2 eBook ISBN: 978-1-4822-0136-9 June 2013, 8-1/2 x 11, 400 pp., Soft Cover Suggested Price: $69.95 / £44.99
The New Triple Constraints for Sustainable Projects, Programs, and Portfolios
PMP® Exam
Gregory T Haugan
Edited by
The ongoing changes in population, climate, and the availability of energy have resulted in unprecedented threats and opportunities. This book offers a clear look at how these constraints will impact project undertakings. It presents current facts on population, climate change, and energy issues— identifying trends and outlining opportunities in the form of a set of overlays (summary conclusions). The overlays are indexed to current changes that collectively represent a major turning point in the way we use resources and our growing need to seek sustainability. Print ISBN: 978-1-4665-0518-6 eBook ISBN: 978-1-4665-0521-6 July 2012, 6-1/8 x 9-1/4, 420 pp. Suggested Price: $73.95 / £46.99
Practice Test and Study Guide, Eighth Edition J. LeRoy Ward ESI International, New York, New York, USA
This rigorous study guide provides 40 multiplechoice practice questions in each of nine knowledge areas and the professional and social responsibilities domain and a composite 200-question practice test that simulates the PMP® exam. This spiral bound text includes fully referenced answers keyed to the five project management process groups, a complete bibliography, and a study matrix to help readers key in on specific areas that require further study. Using the self examination and study tools in this book, readers can increase their chances of passing the certification exam. Print ISBN: 978-1-890367-52-7 November 2009, 8-1/2 x 11, Soft Cover Suggested Price: $59.95 / £38.99
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-859-727-5000 • +44 (0) 1235 400 524
The PMP® Certification Exam Study Guide
The Portable PMP® Exam Prep
Rosaldo de Jesus Nocêra
Conversations on Passing the PMP® Exam, Fourth Edition
Print ISBN: 978-1-4665-0383-0 eBook ISBN: 978-1-4665-0384-7 August 2012, 8-1/2 x 11, 736 pp., Soft Cover Suggested Price: $83.95 / £51.99
J. LeRoy Ward ESI International, New York, New York, USA
Carl L. Pritchard Pritchard Management Associates, Frederick, Maryland, USA
Reflecting the PMBOK® Guide–Fourth Edition, this three-volume set of nine CDs addresses the nine areas of the PMBOK® Guide, as well as professional and social responsibility. To make listening easy, there are two roughly 25-minute sessions for each knowledge area, plus a bonus session with test-taking tips. Ward and Pritchard’s approach is straightforward: to help readers understand what’s important and what’s not to pass the PMP® exam. They have captured the critical issues of the exam and share those insights in an informative and engaging style. Print ISBN: 978-1-890367-53-4 December 2011, Audio CD Suggested Price: $109.95 / £68.99
PMP® Exam Challenge! Sixth Edition
Practical Project Management for Building and Construction
J. LeRoy Ward, PMP, PgMP
Hans Ottosson
ESI International, New York, New York, USA
Projsam Quality, Sävedalen, Sweden
Project Management
This book covers the nine knowledge areas and 42 processes covered in the Project Management Institute’s Project Management Professional (PMP®) certification examination. Explaining process input, output, and interaction, it contains more than 500 practice questions. It also includes hundreds of illustrations, diagrams, memorization games, study tips, equations, and a glossary. Each chapter includes self-tests with detailed answer keys. The book includes a CD with exercise questions and two posters for process visualization.
ESI International Project Management Series
Ginger Levin, PMP, PgMP Project Management Consultant, Lighthouse Point, Florida, USA ESI International Project Management Series
Preparing for and passing the PMP® exam is no small feat. Although the number of certified PMP®s continues at a phenomenal rate, the exam failure rate remains uncommonly high. PMP® Exam Challenge! is designed to help you pass the exam by giving you an easy-to-use, highly portable publication, containing key relevant topics you are certain to encounter on your exam. Featuring 660 practice questions, this sixth edition completely reflects the PMBOK® Guide, Fifth Edition and covers the guide’s ten knowledge areas. Print ISBN: 978-1-4665-9982-6 eBook ISBN: 978-1-4665-9987-1 June 2013, 8 x 5, 636 pp., Soft Cover Suggested Price: $49.95 / £31.99
This book gives general information about construction management, project management, project life cycle processes, project phases, and key documents. It presents information about the fourteen knowledge areas of project management important to construction business. For each knowledge area, the text explains the processes for scope, time, risk, cost and resource management. It describes procurement management including strategies, contract types, remuneration forms, and contract close out. The chapters also examine change management, working environment, quality, and communication. Print ISBN: 978-1-4398-9655-6 eBook ISBN: 978-1-4398-9656-3 July 2012, 6-1/8 x 9-1/4, 328 pp. Suggested Price: $73.95 / £46.99
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PMP® Exam Practice Test and Study Guide
Textbook
Ninth Edition
David G. Carmichael
Problem Solving for Engineers University of New South Wales, Sydney, Australia
J. LeRoy Ward, PMP, PgMP ESI International, New York, New York, USA
Ginger Levin Project Management Consultant, Lighthouse Point, Florida, USA ESI International Project Management Series
PMP® Exam: Practice Test and Study Guide, Ninth Edition uses self-study to help readers increase their chances of passing the PMP certification exam the first time. This spiral-bound edition includes 40 multiple-choice practice questions in each of the ten knowledge areas and in the professional and social responsibilities domain. It presents a 200-question practice test that simulates the actual PMP exam, fully referenced answers keyed to the five project management process groups, and a study matrix to help readers key in on areas that require further study. Print ISBN: 978-1-4822-0224-3 eBook ISBN: 978-1-4822-0225-0 June 2013, 6-1/8 x 9-1/4, 536 pp., Soft Cover Suggested Price: $69.95 / £44.99
This book takes a systematic approach to problem definition, generation of alternative solutions, analysis, and selection of the preferred solution. It introduces the fundamental terms needed to think systematically and undertake systematic problem solving. It covers both individual and group problem solving. Selection of the preferred solution involves decision making, and fundamental concepts of decision making are introduced. The treatment embodies decision making for sustainability, with its blend of economics, social and environmental considerations. It also identifies and embodies the specific problem solving of management and planning. Print ISBN: 978-1-4665-7061-0 eBook ISBN: 978-1-4665-7063-4 June 2013, 6-1/8 x 9-1/4, 439 pp., Soft Cover Suggested Price: $79.95 / £49.99
For more information and a complete list of titles, visit us at www.crcpress.com
Program Management A Life Cycle Approach
Project Management Concepts, Methods, and Techniques
Edited by
Claude H. Maley
Ginger Levin
ESI International Project Management Series
Project Management Consultant, Lighthouse Point, Florida, USA Best Practices and Advances in Program Management Series
Project Management
Program management is an emerging offshoot of project management. A recent sign of its growing acceptance is AT&T’s and IBM’s push to certify program managers. There are few references to guide program managers in this field that requires a broad and deep level of professional experience. This handbook is the definitive reference on program management, providing managers this much needed guidance. Edited by the second person to become a PMI certified program manager (PgMP®), the handbook is a cohesive compilation of program management knowledge written by more than 20 certified PgMPs. Print ISBN: 978-1-4665-1687-8 eBook ISBN: 978-1-4665-1688-5 August 2012, 6-1/8 x 9-1/4, 584 pp. Suggested Price: $79.95 / £49.99
Print ISBN: 978-1-4665-0288-8 eBook ISBN: 978-1-4665-0289-5 May 2012, 6-1/8 x 9-1/4, 482 pp. Suggested Price: $73.95 / £46.99
Transforming Business with Program Management
Project Management for Healthcare
Integrating Strategy, People, Process, Technology, Structure and Measurement
David Shirley
Satish P Subramanian Best Practices and Advances in Program Management Series
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Illustrating the why, what, and how of project management, Project Management Concepts, Methods, and Techniques will help readers develop and refine the skills needed to achieve strategic objectives. It presents a balanced blend of detailed explanatory texts and more than 200 illustrations to supply readers with actionable knowledge that can be put to use immediately. Completely aligned with the Project Management Institute Body of Knowledge (PMBOK®), this book is the ideal platform for developing the understanding needed to plan, schedule, and deliver successful projects.
In a fast evolving, flat world operating environment, enterprises need to constantly innovate and improve products and services to maintain a strong competitive position in the market place. The vehicle used by enterprises for such constant reinvention is a business transformation program. A highly disciplined, rigorous and holistic program leadership and program management practice is critical to make business transformation happen and stick. This book enumerates the proven program management approach and techniques enterprises need to adopt for driving successful business transformation program. Print ISBN: 978-1-4665-9099-1 May 2014, 6-1/8 x 9-1/4, 250 pp. Suggested Price: $59.95 / £38.99
David I. Cleland Project Management Literature Award Winner ESI International Project Management Series
This book explains how to apply the time-tested principles of project management to maximize limited resources and ensure the highest possible quality of care. It dissects the project process and provides the tools and techniques required to successfully plan, execute, and control any healthcare-based project. From identifying stakeholders to constructing a project plan, the text covers the spectrum of project planning activities. Complete with chapter summaries, exercises, helpful hints, review questions, and case studies, it illustrates applications across a range of healthcare settings. Print ISBN: 978-1-4398-1953-1 eBook ISBN: 978-1-4398-1954-8 April 2011, 6-1/8 x 9-1/4, 283 pp. Suggested Price: $69.95 / £44.99
Program Management Leadership
Project Management for the Oil and Gas Industry
Creating Successful Team Dynamics
A World System Approach
Mark C. Bojeun
Adedeji B. Badiru
Best Practices and Advances in Program Management Series
Air Force Institute of Technology, Wright-Patterson AFB, Ohio, USA
The book focuses on individuals who have come to understand the values of the tools that are provided by PMI® but are still looking for the advantages and the success factors necessary to be truly great Program and Project Managers. The targeted audience is one that continues to focus on self-actualization and continuous improvement as a way of learning from historical efforts and driving each new initiative to the highest possible set of standards.
Samuel O. Osisanya
Print ISBN: 978-1-4665-7709-1 December 2013, 6-1/8 x 9-1/4, 216 pp. Suggested Price: $69.95 / £44.99
The University of Oklahoma, Norman, USA Industrial Innovation Series
Project management for oil and gas projects comes with a unique set of challenges that include the management of science, technology, and engineering aspects. Underlining the specific issues involved in projects in this field, Project Management for the Oil and Gas Industry illustrates step-by-step application of project management techniques. Using the Project Management Body of Knowledge (PMBOK®) framework from the Project Management Institute (PMI®) as the platform, the book provides an integrated approach that covers the concepts, tools, and techniques for managing oil and gas projects. Print ISBN: 978-1-4200-9425-1 eBook ISBN: 978-1-4200-9426-8 January 2013, 6-1/8 x 9-1/4, 781 pp. Suggested Price: $119.95 / £76.99
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Project Management in Extreme Situations
Project Management, Review, and Assessment
Lessons from Polar Expeditions, Miltary and Rescue Operations, and Wilderness Explorations
H. James Harrington and William S. Ruggles
Monique Aubry and Pascal Lievre Best Practices and Advances in Program Management Series
The growing complexity of projects and the uncertainty that reigns in today’s global economy are rendering ineffective traditional project practices and processes. These outdated techniques are based on the premise that knowledge about a project is complete before it ever starts-this is nearly impossible in today’s ever-changing world. New methods are needed to allow projects to adapt to changing conditions. Simply said, project management has to evolve! This book presents the latest steps in this evolution.
This book is provides guidance to a project improvement team (PIT) on how to manage and assess an improvement initiative. It includes helpful tips on how to develop the detailed project plan and how to implement the project plan. It includes information on how to review the project from various perspectives to determine what was effective and what could be improved in future project efforts. It explains how to organize the project team as well as how to develop a project plan and work breakdown structure. Print ISBN: 978-1-4665-7255-3 March 2014, 6-1/8 x 9-1/4, 150 pp., Soft Cover Suggested Price: $29.95 / £18.99
Print ISBN: 978-1-4822-0882-5 April 2014, 6-1/8 x 9-1/4, 224 pp. Suggested Price: $69.95 / £44.99
Textbook
Project Management Theory and Practice Gary L. Richardson University of Houston, Texas, USA
Following and expanding on PMI’s Project Management Body of Knowledge (PMBOK), this classroom-tested text provides a complete overview of project management theory. It translates the abstract model vocabulary and processes from A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fourth Edition into accessible discussions. Filled with end-of-chapter questions, scheduling and budgeting problems, scoping projects, and sample worksheets illustrating various analytical tools and management decisions, the book is ideal for classroom use and essential reading for those seeking project management certification. Print ISBN: 978-1-4398-0993-8 eBook ISBN: 978-1-4398-0994-5 January 2010, 7 x 10, 578 pp. Suggested Price: $89.95 / £62.99
Projects and Complexity Edited by
Francesco Varanini and Walter Ginevri This book brings together experts from the academic, military, and business worlds to explore project management in the context of complexity theory and organizations. The book provides a clear understanding of the roots of project management in complexity theory and the human sciences. Exploring seven principles of complexity theory and applying them to project management, it examines project needs and features in terms of success parameters, team and stakeholders’ perspectives, the project manager’s perspective, and the perspectives of theory and practice. Print ISBN: 978-1-4665-0279-6 eBook ISBN: 978-1-4665-0284-0 May 2012, 6-1/8 x 9-1/4, 327 pp. Suggested Price: $93.95 / £59.99
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Textbook
Textbook
Project Management Tools and Techniques
Requirements Engineering for Software and Systems
A Practical Guide
Second Edition
Deborah Sater Carstens, PMP
Phillip A. Laplante
Florida Institute of Technology, Melbourne, USA
Pennsylvania State University, Malvern, USA
Gary L. Richardson, PMP and Ronald B. Smith, PMP
Applied Software Engineering Series
University of Houston, Texas, USA
This book provides a practical understanding of the tools and techniques for planning and controlling projects. It emphasizes the difference between various tools and techniques and determines how these can be applied during different phases of the project lifecycle. This book presents not only an understanding of necessary project management tools and techniques but also videos to demonstrate the concepts. If readers do not have the Microsoft Project software, they can still view the text and videos on the companion website ; http://www. tech.uh.edu/projectnmotion/. Print ISBN: 978-1-4665-1562-8 eBook ISBN: 978-1-4665-1566-6 April 2013, 6-1/8 x 9-1/4, 494 pp. Suggested Price: $119.95 / £76.99
Project Management
Edited by
The Little Big Book Series
Requirements Engineering for Software and Systems, Second Edition has been vastly updated and expanded to include about 30 percent new material. In addition to new exercises and updated references in every chapter, this edition updates all chapters with the latest applied research and industry practices. The text illustrates key ideas associated with requirements engineering using extensive case studies and three common example systems: an airline baggage handling system, a point-of-sale system for a large pet store chain, and a system for a smart home. Print ISBN: 978-1-4665-6081-9 October 2013, 6-1/8 x 9-1/4, 324 pp. Suggested Price: $99.95 / £63.99
For more information and a complete list of titles, visit us at www.crcpress.com
Project Management 48
Statistical Techniques for Project Control
Successful Program Management
Adedeji B. Badiru Air Force Institute of Technology, Wright-Patterson AFB, Ohio, USA
Complexity Theory, Communication, and Leadership
Tina Agustiady
Wanda Curlee
BASF – The Chemical Company
Deloitte, Philadelphia, Pennsylvania, USA
Industrial Innovation Series
Robert Lee Gordon
A project can be simple or complex. In each case, proven project management processes must be followed. In all cases of project management implementation, control must be exercised in order to assure that project objectives are achieved. This book fills the void that exists in the application of statistical techniques to project control. Although designed as a practical guide for project management professionals, the book will also benefit students, researchers, and instructors. Print ISBN: 978-1-4200-8317-0 eBook ISBN: 978-1-4200-8318-7 January 2012, 6-1/8 x 9-1/4, 412 pp. Suggested Price: $104.95 / £66.99
The Strategic Project Leader Mastering Service-Based Project Leadership, Second Edition
American Public University System, Charlestown, West Virginia, USA Best Practices and Advances in Program Management
Successful Program Management: Complexity Theory, Communication, and Leadership identifies the best leadership types for complex program environments. It goes beyond what is currently available in program management standards to outline powerful solutions to the macro and micro program issues facing program managers. Using language that is easy to understand, it explains what it takes to communicate strategically to all parties involved and addresses the communication issues common to most programs, including stakeholder communication, project team communication, and shareholder communication. Print ISBN: 978-1-4665-6879-2 October 2013, 6-1/8 x 9-1/4, 246 pp. Suggested Price: $69.95 / £44.99
Sustainable Program Management Gregory T Haugan
Jack Ferraro
Best Practices and Advances in Program Management Series
This second edition of The Strategic Project Leader prepares project managers to develop leadership competencies that translate into increased confidence to lead in a demanding environment. Like the first edition, this book motivates the reader to take ownership of their leadership agenda and become disciplined in the processes involved in building a framework of leadership skills. This in turn will move him or her beyond the basics of project management knowledge and tools to true project leadership and position themselves for greater leadership opportunities within and outside of project management.
The world is undergoing major transitions due to changes in three driving forces—population, climate, and energy resources—making it essential for us to achieve sustainability in the implementation of projects and programs as well as our everyday life. This book provides essential information on the three major driving forces of the coming decades and presents options to assist us in moving toward a sustainable future. It uses a format that makes it easy to understand and apply to medium and long-range planning.
Print ISBN: 978-1-4665-9977-2 September 2014, 7 x 10, 280 pp., Soft Cover Suggested Price: $69.95 / £44.99
The Strategic Project Office Second Edition J. Kent Crawford Founder & CEO, Project Management Solutions, Inc. Series: PM Solutions Research
The second edition of this award-winning reference provides step-by-step instructions for establishing and maturing a project management office (PMO). Concise and easy to read, the text covers the four primary areas of knowledge and practice regarding the PMO: governance and portfolio management, resource optimization, organizational change, and performance measurement. Winner of the 2001 David I. Cleland Project Management Literature Award, the first edition introduced the concept of PMO as a strategic resource. This edition highlights best practices and includes case studies of award-winning PMOs. Print ISBN: 978-1-4398-3812-9 eBook ISBN: 978-1-4398-3813-6 September 2010, 6-1/8 x 9-1/4, 394 pp. Suggested Price: $83.95 / £55.99
Print ISBN: 978-1-4665-7516-5 eBook ISBN: 978-1-4665-7517-2 September 2013, 6-1/8 x 9-1/4, 384 pp. Suggested Price: $79.95 / £49.99
Team Planning for Project Managers and Business Analysts Gail Levitt President, Levitt Communications Inc., Ontario, Canada ESI International Project Management Series
Filled with time-tested tips and templates for developing teams efficiently and effectively, this book provides the planning materials required to increase team collaboration and productivity in a global workplace. It offers insights and access to critical resources for creating, proposing, executing, and evaluating team development plans. Dr. Levitt’s insights will help readers transform their visions, mission statements, goals, and deliverables into actionable plans for their teams. In addition to templates and guidelines, the book offers a variety of practical team development guidelines to ensure team activities are both engaging and productive. Print ISBN: 978-1-4398-5543-0 eBook ISBN: 978-1-4398-5544-7 September 2012, 6-1/8 x 9-1/4, 225 pp. Suggested Price: $69.95 / £44.99
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-859-727-5000 • +44 (0) 1235 400 524
Creating and Marketing New Products and Services
Third Edition
Rosanna Garcia
Gerard M. Hill
This textbook teaches the key business and marketing principles necessary to understand how to successful design and launch new products and services into an international market place. There is an emphasis on marketing research techniques that can help a firm identify the voice of the customer and incorporates these findings into the new product development process. The book addresses important timely topics such as the role of social networks in innovation efforts, open innovation strategies, and international co-development efforts of new products and services.
Principal, Hill Consulting Group, Woodbridge, Virginia, USA ESI International Project Management Series
Expanded and thoroughly revised, this book extends the concepts and considerations of modern project management into the realm of project management oversight, control, and support. It recognizes the need for a centralized organizational entity—the project management office (PMO)—to perform in this capacity. It also positions the PMO as a business integrator, whether that role is limited to managing multiple projects as a program, or expanded to serve both project and business management interests in the organization. Print ISBN: 978-1-4665-6631-6 eBook ISBN: 978-1-4665-6633-0 September 2013, 6-1/8 x 9-1/4, 741 pp. Suggested Price: $89.95 / £57.99
The IFPUG Guide to IT and Software Measurement Edited by
The International Function Point Users Group (IFPUG) Leading software measurement experts share their insight on topics such as measurement programs, function points in measurement, measurement and new technologies, and metrics analysis. Edited by IFPUG’s Management and Reporting Committee, the text is intended for IT project managers, process improvement specialists, measurement professionals, and business professionals interacting with IT. Topics covered include cloud computing, agile development, quantitative project management, process improvement, measurement as a tool in accountability, measuring project ROI, metrics for the CIO, value stream mapping, and benchmarking.
Print ISBN: 978-1-4822-0360-8 March 2014, 7 x 10, 368 pp. Suggested Price: $99.95 / £63.99
Data Mining Mobile Devices Jesus Mena Triangular Marketing, El Paso, Texas, USA
Data Mining Mobile Devices defines the collection of machine-sensed environmental data pertaining to human social behavior. Describing how to analyze Wi-Fi and GPS data from websites and apps, it explains how to model mined data through the use of artificial intelligence software. It also discusses the monetization of mobile devices’ desires and preferences that can lead to the triangulated marketing of content, products, or services to billions of consumers. Print ISBN: 978-1-4665-5595-2 eBook ISBN: 978-1-4665-5596-9 June 2013, 6-1/8 x 9-1/4, 328 pp. Suggested Price: $69.95 / £44.99
Print ISBN: 978-1-4398-6930-7 eBook ISBN: 978-1-4398-6934-5 April 2012, 6-1/8 x 9-1/4, 848 pp. Suggested Price: $83.95 / £51.99
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Total Quality Management for Project Management Kim H. Pries and Jon M. Quigley Co-Founders, Value Transformation, LLC, Texas, USA
Total Quality Management (TQM) tools alone are insufficient to guarantee successful endeavors. Project management expertise is also required. This book shows you how to apply project management tools in conjunction with TQM activities and projects. It covers the application of TQM tools to the project management discipline by treating it as a process with deliverables. For the section of the book that covers the application of TQM to scrum, the authors demonstrate how these analytical methods can be used on the data produced within a scrum project. Print ISBN: 978-1-4398-8505-5 eBook ISBN: 978-1-4398-8510-9 August 2012, 6-1/8 x 9-1/4, 295 pp. Suggested Price: $73.95 / £46.99
Project Management / Sales, Marketing, & Service
The Complete Project Management Office Handbook
Machine-to-Machine Marketing (M3) via Anonymous Advertising Apps Anywhere Anytime (A5) Jesus Mena Triangular Marketing, El Paso, Texas, USA
This book examines the technologies, software, networks, mechanisms, techniques, and solution providers that are shaping the next generation of mobile advertising. Discussing the interactive environments that comprise the web, it explains how to deploy Machine-to-Machine Marketing (M3) and Anonymous Advertising Apps Anywhere Anytime (A5). The book’s case studies illustrate M3 and A5 implementations at JP Morgan Chase, Hyundai, Dunkin’ Donuts, New York Life, Twitter, Best Buy, JetBlue, IKEA, Urban Outfitters, JC Penney, Sony, eHarmony, and NASCAR. Print ISBN: 978-1-4398-8191-0 eBook ISBN: 978-1-4398-8192-7 May 2012, 6-1/8 x 9-1/4, 436 pp., Soft Cover Suggested Price: $73.95 / £46.99
For more information and a complete list of titles, visit us at www.crcpress.com
Sales, Marketing, & Service / Security Management 50
Statistical and Machine-Learning Data Mining
Active Shooter Events and Response
Techniques for Better Predictive Modeling and Analysis of Big Data, Second Edition
J. Pete Blair
Bruce Ratner DM STAT-1 Consulting, New York, New York, USA
Focusing on uniquely large-scale statistical models that effectively consider big data identifying structures (variables) with the appropriate predictive power in order to yield reliable, robust, relevant large scale analyses, this revised edition incorporates 13 new chapters, as well as expanded explanations of the author’s own popular machine-learning GenIQ Model. The book highlights the needs of data analysts, regression modelers, non-regression modelers, and data miners across all industry sectors, delivering simple yet powerful quantitative techniques that reliably accommodate big data, as well as the small data implied within. Print ISBN: 978-1-4398-6091-5 eBook ISBN: 978-1-4398-6092-2 December 2011, 6-1/8 x 9-1/4, 542 pp. Suggested Price: $87.95 / £55.99
Textbook
Superior Customer Value
Texas State University, San Marcos, USA
Terry Nichols, David Burns, and John R. Curnutt Advanced Law Enforcement Rapid Response Training, San Marcos, Texas, USA
Written by members of the Advanced Law Enforcement Rapid Response Training Center at Texas State University, this book is the culmination of more than a decade’s worth of training and research into active shooter events. The book offers insight into the training methodologies and strategies used to prepare our nation’s first responders to address the active shooter threat. The authors also discuss the threat of terrorist organizations using mass shooter tactics on American soil. Print ISBN: 978-1-4665-1229-0 eBook ISBN: 978-1-4665-1231-3 June 2013, 6-1/8 x 9-1/4, 264 pp. Suggested Price: $69.95 / £44.99
Antiterrorism and Threat Response
Strategies for Winning and Retaining Customers, Third Edition
Planning and Implementation
Art Weinstein
Capital Power Corporation, Edmonton, Alberta, Canada
Nova Southeastern University, Fort Lauderdale, Florida, USA
This third edition of a bestseller covers best practices, organizational responsiveness, market orientation, and strategic planning issues that lead to profitable and world-class customer service. This revised edition addresses current trends in value-adding business practice, from understanding how to drive a market and find new ventures to the rise in customer importance of the online arena, new business models, and metrics for customer loyalty and retention. In addition to updated information throughout the text, it also includes new chapters on social media networking and customer value metrics. Print ISBN: 978-1-4398-6128-8 eBook ISBN: 978-1-4398-9841-3 February 2012, 6-1/8 x 9-1/4, 319 pp. Suggested Price: $73.95 / £46.99
Ross Johnson Providing security managers with a simple methodology to protect their organizations, this volume uses an adaptation of the U.S. Department of Defense’s antiterrorism fundamentals and applies it to the private sector to protect companies, facilities, and infrastructures. The book helps security managers conduct a terrorism threat vulnerability assessment, understand how surveillance detection works, establish response plans for a wide variety of contingencies related to terrorist attack, and work with other security departments, the police, and the public to create infrastructure protection zones. Print ISBN: 978-1-4665-1290-0 eBook ISBN: 978-1-4665-1291-7 February 2013, 6-1/8 x 9-1/4, 296 pp. Suggested Price: $79.95 / £49.99
21st Century Security and CPTED
Background Checks Under Fire
Designing for Critical Infrastructure Protection and Crime Prevention, Second Edition
Legal Information You Need to Stay Out of Court
Randall I. Atlas
Columbus, Ohio, USA
Atlas Safety and Security Design, Inc., Fort Lauderdale, Florida, USA
Those responsible for the background screening programs in their organizations are accountable at some level to establish a program that is legally compliant. A legal manual for the non-expert, this book provides detailed discussion of legal challenges to background checks. It explains how to defend against claims and how to implement the best practices to keep the organization out of court. Security professionals, risk management professionals, in house and general counsel, human resource professionals, and corporate attorneys who lack expertise in this specific area will find this to be an essential resource.
Based on the tenets of Crime Prevention Through Environmental Design (CPTED), the updated edition of this popular reference blends new design elements with the latest bestpractice security measures. Illustrated with hundreds of photographs and line drawings, the text emphasizes consideration of security aspects throughout the design process, including how to take stock of open spaces, avoid blind corners, and use landscaping to create secure spaces. The author updates these classic principles to include the latest design capabilities given new security and building construction technologies. Print ISBN: 978-1-4398-8021-0 eBook ISBN: 978-1-4398-8022-7 June 2013, 7 x 10, 954 pp. Suggested Price: $119.95 / £76.99
Angela L. Preston
Print ISBN: 978-1-4822-1115-3 June 2014, 6-1/8 x 9-1/4, 320 pp. Suggested Price: $69.95 / £44.99
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The Complete Guide to Physical Security
Corporate Security in the Asia-Pacific Region
Edited by
Crisis, Crime, Fraud, and Misconduct
Paul R. Baker
Christopher J. Cubbage, CPP and David J. Brooks, PhD
Rand Corporation, Arlington, Virginia, USA
Daniel J. Benny Creating a sound security plan involves understanding not only security requirements but also the dynamics of the marketplace, employee issues, and management goals. This volume covers intrusion detection, access control, and video surveillance systems, including networked video. It addresses the reasoning behind installations, how to work with contractors, and how to develop a central station for monitoring. It also discusses government regulations. Case examples demonstrate the alignment of security program management techniques with the core physical security elements and technologies as well as operational security practices. Print ISBN: 978-1-4200-9963-8 eBook ISBN: 978-1-4200-9964-5 November 2012, 7 x 10, 360 pp. Suggested Price: $73.95 / £46.99
As corporations and governments become more litigious and risk averse, international risk management becomes more complex. This book examines real cases of corporate crisis, crime, fraud, and other misconduct that corporate security professionals need to be aware of to effectively protect people, operations, and assets within the Asia-Pacific region. Addressing current security threats and risks, it supplies the regional snapshot and geo-political background needed to understand the cultural differences, challenges, and state of affairs for any country in this part of the world. Print ISBN: 978-1-4398-9227-5 eBook ISBN: 978-1-4398-9228-2 August 2012, 6-1/8 x 9-1/4, 242 pp. Suggested Price: $83.95 / £51.99
The Comprehensive Handbook of School Safety
Corporate Security Intelligence and Strategic Decision-Making
Edited by
Justin Crump
E. Scott Dunlap
Founder, Sibylline Ltd., Andover, UK
Eastern Kentucky University, Richmond, USA
Despite a clear need for an intelligence-led approach to security, operational, and reputational risks, the subject of corporate security intelligence remains poorly understood. An effective intelligence process can directly support and positively impact operational activity and associated decision-making. This volume outlines theory and supplies real practical solutions to implementing an effective intelligence process. While the book focuses on corporate security as the natural home of intelligence, the tools and techniques outlined are equally applicable for any decision-support process.
Occupational Safety & Health Guide Series
The tragic shootings at Columbine first put the spotlight on the importance of maintaining school safety. Recent news reports of deaths stemming from bullying demonstrate that comprehensive action must be taken to protect students, faculty, and staff. This book presents the topic of school safety from a holistic perspective that addresses the spectrum of safety risks to students, faculty, and staff. It presents vulnerability assessment tools and incident investigation forms to help schools develop a comprehensive safety program. Additional topics include security protocols, environmental safety risks, and cyber safety. Print ISBN: 978-1-4398-7407-3 eBook ISBN: 978-1-4398-7408-0 September 2012, 6-1/8 x 9-1/4, 454 pp. Suggested Price: $119.95 / £77.00
Print ISBN: 978-1-4665-9270-4 March 2014, 6-1/8 x 9-1/4, 288 pp. Suggested Price: $79.95 / £49.99
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Conflict and Cooperation in Cyberspace
Textbook
The Challenge to National Security
Marie-Helen Maras
Edited by
Panayotis A Yannakogeorgos and Adam B Lowther US Air Force Research Institute, USA
Conflict and Cooperation in Cyberspace brings together distinguished military leaders, scholars, cyber operators, and policymakers in a discussion of current and future challenges that cyberspace poses. Focusing on policy-relevant solutions, it offers a well-reasoned study of how to prepare for war, while attempting to keep the peace in the cyberspace domain. Examining the truths and myths behind recent headlinegrabbing malicious cyber activity, the book spells out the challenges involved with establishing a robust system of monitoring, controls, and sanctions to ensure cooperation amongst all stakeholders. Print ISBN: 978-1-4665-9201-8 eBook ISBN: 978-1-4665-9202-5 July 2013, 6-1/8 x 9-1/4, 360 pp. Suggested Price: $59.95 / £38.99
Security Management
Amlec House, Pty, Ltd, Booragoon, Western Australia
Harrisburg, Pennsylvania, USA
The CRC Press Terrorism Reader SUNY - Farmingdale, New York, USA
From CRC Press’s unrivaled pool of experts comes the ultimate reader on terrorism. This book covers realworld threats and solutions for countering, preparing for, mitigating, managing, and responding to terror threats and acts. It examines a number of global groups, paying particular attention to domestic attacks. Emphasizing the tactics of both terrorists and counter-terrorists, it includes coverage of policy issues, critical infrastructure protection, terrorism funding, and target selection. It also discusses weapons of mass destruction, intelligence/antiterrorism efforts, and terrorism crisis management and responder issues. Print ISBN: 978-1-4665-8832-5 November 2013, 7 x 10, 416 pp. Suggested Price: $44.95 / £27.99
For more information and a complete list of titles, visit us at www.crcpress.com
Critical Infrastructure System Security and Resiliency Betty E. Biringer and Eric D. Vugrin Sandia National Laboratories, Albuquerque, New Mexico, USA
Drake E. Warren Rand Corporation, Santa Monica, California, USA
Security Management
With an emphasis on protecting an infrastructure’s ability to perform its mission or function, this volume presents a practical methodology for developing a protection system that can mitigate or prevent undesired events. Developed at Sandia National Labs, the authors’ analytical approach and methodology enables decisionmakers and security experts to perform and utilize risk assessments in a manner that extends beyond the theoretical to practical application. These protocols leverage expertise in modeling dependencies—optimizing system resiliency for effective physical protection system design and consequence mitigation. Print ISBN: 978-1-4665-5750-5 eBook ISBN: 978-1-4665-5751-2 April 2013, 6-1/8 x 9-1/4, 229 pp. Suggested Price: $89.95 / £57.99
Cultural Property Security Protecting Museums, Historic Sites, Archives, and Libraries Daniel J. Benny, PhD Embry-Riddle Aeronautical University Worldwide, Harrisburg, Pennsylvania, USA
Cultural Property Security offers powerful protection guidelines for safeguarding popular historical sites, museums, and libraries and the historical artifacts they house. Complete with dozens of photos, it establishes industry best practices for identifying the various threats to cultural properties and protecting against them. Dr. Daniel J. Benny has served as a Director of Protective Services for the state of Pennsylvania’s Historic and Museum Commission. His insight is invaluable to those responsible for securing these institutions from internal and external threats.
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Print ISBN: 978-1-4665-5818-2 eBook ISBN: 978-1-4665-5819-9 December 2012, 6-1/8 x 9-1/4, 232 pp. Suggested Price: $83.95 / £51.99
Disaster and Recovery Planning A Guide for Facility Managers, Sixth Edition Joseph F. Gustin Consultant, Lilburn, Georgia, USA
This new edition of a bestseller addresses the complexities of disaster preparedness and business continuity. Updated with the latest statistics, this edition includes an overview of natural disasters, expanded coverage of computer and data protection, and new information on managing data privacy. It also includes the latest information on dirty bombs, chemical and biological agents and weapons, disaster planning and recovery issues, regulatory influences and emergency preparedness. This reference highlights the importance of prevention as well as controlling the effects of a disaster on a company’s operations. Print ISBN: 978-1-4822-1567-0 August 2013, 6 x 9, 350 pp. Suggested Price: $129.95 / £82.00
Encyclopedia of Information Assurance 4 Volume Set (Print) Edited by
Rebecca Herold Rebecca Herold, LLC, Van Meter, Iowa, USA
Marcus K. Rogers Purdue University, West Lafayette, Indiana, USA
This encyclopedia presents a collection of peer-reviewed articles and references written by authorities in their fields. From risk management and privacy to auditing and compliance, the encyclopedia’s four volumes provide comprehensive coverage of the key topics related to information assurance. Filled with the wisdom of leading researchers and practitioners, this authoritative reference provides the knowledge and insight needed to avoid common pitfalls and stay a step ahead of evolving threats. This encyclopedia is also available in an online version. Print ISBN: 978-1-4200-6620-3 December 2010, 8-1/2 x 11, 3860 pp. Suggested Price: $1318.00 / £839.00
Cyber Warfare and the Private Sector
Textbook
Robert Shein
A Modern Approach
Black & Veatch, Silver Spring, Maryland, USA
Providing readers with fundamental knowledge of cyber war, this book explores the key principles of cyber warfare, including military and cyber doctrine, social engineering, and offensive and defensive tools, tactics and procedures. Topics include computer network exploitation, attack, and defense. Readers will learn the basics of how to defend against espionage, hacking, insider threats, state-sponsored attacks, and nonstate actors such as organized criminals and terrorists. The book concludes by looking ahead to the emerging aspects of cyber security technology and trends, including cloud computing, mobile devices, biometrics, and nanotechnology. Print ISBN: 978-1-4822-1657-8 May 2014, 6-1/8 x 9-1/4, 320 pp., Soft Cover Suggested Price: $69.95 / £44.99
Engineering Optimization Ranjan Ganguli Indian Institute of Sciences, Bangalore
This book provides a thorough understanding of the concepts of optimization methods from a modern perspective at the conceptual stage of complex technical systems. It focuses on nonlinear optimization with an emphasis on methods such as response surface and genetic algorithms. The text moves the concept of optimization from an academic setting to an industry platform yet gives a balanced treatment of classical methods, making it suitable for an undergraduate course. A solutions manual and figure slides are available upon qualified course adoption. Print ISBN: 978-1-4665-1139-2 April 2012, 7-1/2 x 9-3/4, 264 pp. Suggested Price: $125.95 / £81.00
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Beyond Compliance Patrick D. Howard Chief Information Security Officer, Nuclear Regulatory Commission, USA
The Frugal CISO Using Innovation and Smart Approaches to Maximize Your Security Posture Kerry Ann Anderson
Detailing a proven approach for establishing and implementing a comprehensive information security program, this book integrates compliance review, technical monitoring, and remediation efforts to explain how to achieve and maintain compliance with Federal Information Security Management Act (FISMA) requirements. Based on the author’s experience developing, implementing, and maintaining enterprise FISMA-based information technology security programs at three major federal agencies, the book provides workable solutions for establishing and operating an effective security compliance program.
At the same time that information security organizations face significant budgetary challenges, both cyber security threats and compliance requirements have escalated. This book describes actionable techniques for running an informationsecurity management program during an era that has been known for costcutting to information security budgets. The concept is to allow practitioners to acquire skills at fiscal proficiency in managing information security issues, allowing them to deliver effective and efficient service while working within the restricted budgetary environment that exists at many information-security organizations.
Print ISBN: 978-1-4200-7829-9 eBook ISBN: 978-1-4200-7830-5 March 2011, 6-1/8 x 9-1/4, 345 pp. Suggested Price: $79.95 / £52.99
Print ISBN: 978-1-4822-2007-0 April 2014, 6-1/8 x 9-1/4, 200 pp., Soft Cover Suggested Price: $49.95 / £31.99
Foundations of Psychological Profiling
General Aviation Security
Terrorism, Espionage, and Deception Richard W. Bloom Embry-Riddle Aeronautical University, Prescott, Arizona, USA
Designed for a diverse audience, including law enforcement officers, intelligence and security officers, attorneys, and researchers, this volume presents scientific theory and data on the notion of profiles. The book integrates essential interdisciplinary knowledge related to the practice and applications of profiling that is rarely found in books on the subject. The book concludes with the author’s speculation on how developments in scientific method and statistical procedures—as well as the integration of interdisciplinary sources, politics, and the cyberworld—may impact the future of profiling. Print ISBN: 978-1-4665-7029-0 eBook ISBN: 978-1-4665-7032-0 February 2013, 6-1/8 x 9-1/4, 226 pp. Suggested Price: $69.95 / £44.99
Aircraft, Hangars, Fixed-Base Operations, Flight Schools, and Airports Daniel J. Benny, Ph.D Embry-Riddle Aeronautical University Worldwide, Harrisburg, Pennsylvania, USA
Addressing all aspects of general aviation security, this book offers guidance to a wide audience including corporate flight departments, pilots, airport administrators, and individual owners of aircraft. The text enables readers to understand the components of aviation security, the threats that exist, and how to reduce the risk and provide adequate protection. Presented as a single comprehensive source of information, the book supplies detailed, practical instruction for the protection of hangers, fixed base operations, flight schools, and airports. Print ISBN: 978-1-4665-1087-6 eBook ISBN: 978-1-4665-1088-3 August 2012, 6-1/8 x 9-1/4, 347 pp. Suggested Price: $83.95 / £51.99
Fraud Prevention and Detection
The Geography of International Terrorism
Warning Signs and the Red Flag System
An Introduction to Spaces and Places of Violent Non-State Groups
Rodney T. Stamler, Hans J. Marschdorf, and Mario Possamai
Richard M. Medina
Major frauds can be prevented or at least detected earlier if early warning signals are addressed. This book sets out a no-nonsense approach—known as the Red Flag System—to enable officers and directors to protect themselves and their entities against fraud by effectively detecting, analyzing and acting to end it. Based on an empirically tested strategy, the Red Flag System reflects the co-authors’ more than 100 years combined experience in the investigation and prevention of fraud in North America, Europe, and the Far East. Print ISBN: 978-1-4665-5454-2 March 2014, 6-1/8 x 9-1/4, 264 pp. Suggested Price: $69.95 / £44.99
Security Management
FISMA Principles and Best Practices
George Mason University, Fairfax, Virginia, USA
George F. Hepner University of Utah, Salt Lake City, USA
Providing the perspective required to understand and anticipate terrorism, this book presents an accessible, cross-disciplinary approach to understanding terrorism on local and global scales. The authors articulate the role of physical and human geography in terrorist ideology, operations, and haven formation and control. They supply a blend of concepts and techniques to support policy development within the governing counter terrorist community. To assist reader assimilation, the book includes maps, images, and graphics to support the text. Print ISBN: 978-1-4398-8686-1 eBook ISBN: 978-1-4398-8688-5 April 2013, 6-1/8 x 9-1/4, 258 pp. Suggested Price: $79.95 / £49.99
For more information and a complete list of titles, visit us at www.crcpress.com
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Global Environment of Policing Edited by
Darren Palmer, Michael M. Berlin, and Dilip K. Das
Security Management
Drawn from the proceedings at the International Police Executive Symposium in Prague and other IPES projects, this book presents case studies from more than fourteen countries. Presenting the contributions of high-level police executives, practitioners, and academics, it explores community policing in Latin America and the U.S. and describes the effectiveness of a zero tolerance policy in New York City. It also presents a case study of policing in Portugal and examines challenges confronting developing countries, policing in Brazil, and police accountability mechanisms in India. Print ISBN: 978-1-4200-6590-9 eBook ISBN: 978-1-4200-6591-6 June 2012, 6-1/8 x 9-1/4, 359 pp. Suggested Price: $104.95 / £66.99
Handbook of SCADA/Control Systems Security Edited by
Robert Radvanovsky CIPS, Infracritical, Geneva, Illinois, USA
Jacob Brodsky Woodbine, Maryland, USA
This volume outlines security concepts, methodologies, and relevant information pertaining to the supervisory control and data acquisition systems and technology that quietly operate in the background of utility and industrial facilities worldwide. The book supplies information for securing industrial automation/process control systems as part of a critical infrastructure protection program. The authors present a best practices approach to securing business management environments at the strategic, tactical, and operational levels.
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Print ISBN: 978-1-4665-0226-0 eBook ISBN: 978-1-4665-0227-7 February 2013, 6-1/8 x 9-1/4, 383 pp. Suggested Price: $99.95 / £63.99
Handbook of Surveillance Technologies
Homeland Security and Private Sector Business Corporations’ Role in Critical Infrastructure Protection Elsa Lee Advantages SCI, El Segundo, California, USA
Elsa Lee, one of the nation’s leading terrorism experts, identifies the role the private sector must play in preventing terrorism. Using case studies and exercises, she presents invaluable instruction on how to establish, implement, and reinforce terrorism awareness, disaster readiness, and regulatory compliance with national critical infrastructure interests. Comprehensive in scope, the book reviews threat factors, risk mitigation, readiness plans, prevention approaches, human factors, and training methods. It concludes with insights into the limitations businesses must respect as they adjust to this new paradigm. Print ISBN: 978-1-4200-7078-1 eBook ISBN: 978-1-4200-7079-8 October 2008, 6-1/8 x 9-1/4, 264 pp. Suggested Price: $98.95 / £62.99
Hospitality Security Managing Security in Today’s Hotel, Lodging, Entertainment, and Tourism Environment Darrell Clifton, CPP Circus Circus Hotel and Casino, Reno, Nevada, USA
A security director must have knowledge of criminal and civil law, risk and personnel management, budgeting and finance, and a host of other areas in order to be effective. This volume provides experience-based, proven methods for preventing and resolving the challenges faced by today’s hospitality practitioner. This accessible, reader-friendly primer enables security directors to evaluate what risks are inherent to hospitality environments, analyze those risks through threat and vulnerability assessments, and develop methods to mitigate or eliminate them. Print ISBN: 978-1-4398-7436-3 eBook ISBN: 978-1-4398-7437-0 May 2012, 7 x 10, 333 pp. Suggested Price: $83.95 / £51.99
Industrial Espionage
Third Edition
Developing a Counterespionage Program
J.K. Petersen
Daniel J. Benny
Computer Consultant, Writer, Educator, Bellingham, Washington, USA
Embry-Riddle Aeronautical University Worldwide, Harrisburg, Pennsylvania, USA
The third edition of this bestselling handbook reflects the rapid growth in the surveillance industry. An essential comprehensive work chronicling the background and current applications of a broad range of surveillance technologies, this fully revised and expanded edition offers the latest in surveillance and privacy issues, including workplace and school privacy, front yard privacy, and transportation security issues. It addresses social media, GPS circuits in cell phones and PDAs, new GIS system use, Google street-viewing technology, and other new and emerging developments.
Books on industrial espionage tend to focus on what the threat is and will often review case studies of threats— but they generally fail to provide guidelines on how to establish a program to prevent and thwart such threats. A comprehensive source of information, this book offers guidance on how to ensure the protection of company proprietary information and the development of a corporate counterespionage program. It fully addresses all aspects of industrial espionage that must be considered when developing a counterintelligence program.
Print ISBN: 978-1-4398-7315-1 eBook ISBN: 978-1-4398-7316-8 January 2012, 7 x 10, 1040 pp. Suggested Price: $146.95 / £93.00
Print ISBN: 978-1-4665-6814-3 eBook ISBN: 978-1-4665-6815-0 September 2013, 6-1/8 x 9-1/4, 232 pp. Suggested Price: $69.95 / £23.99
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Textbook
Understanding Modern Video Surveillance Systems
Introduction to Transportation Security
Fredrik Nilsson and Axis Communications Inc.
Frances L. Edwards and Daniel C. Goodrich
Chelmsford, Massachusetts, USA
Offering ready access to the security industry’s cuttingedge digital future, Intelligent Network Video provides the first complete reference for those involved with developing, implementing, and maintaining the latest surveillance systems. Pioneering expert Fredrik Nilsson explains how IP-based video surveillance systems provide better image quality and a more scalable and flexible system at lower cost. A complete and practical reference for the field, this volume includes a comprehensive checklist for those designing a network video system, as well as a systems design tool on DVD.
Mineta Transportation Institute, San Jose State University, California, USA
Providing readers with the knowledge, skills, and abilities to effectively manage the security of transportation assets, this volume discusses the integrated nature of the nation’s critical infrastructure and the threats to transportation in each surface mode. The authors explore federal agencies working in emergency management and transportation security and their intelligence and response requirements and capabilities. They also present cost-beneficial security strategies aimed at preventing catastrophic failures in each transportation mode.
Print ISBN: 978-1-4200-6156-7 eBook ISBN: 978-1-4200-6157-4 September 2008, 7 x 10, 416 pp. Suggested Price: $98.95 / £62.99
Print ISBN: 978-1-4398-4576-9 eBook ISBN: 978-1-4665-6327-8 September 2012, 7 x 10, 388 pp. Suggested Price: $73.95 / £46.99
Textbook
Investigations in the Workplace
Introduction to Intelligence Studies Carl J. Jensen, III
Eugene F. Ferraro, CPP, SPHR
University of Mississippi, University, USA
Business Controls, Inc., Greenwood Village, Colorado, USA
David Hughes McElreath University of Mississippi, Oxford, USA
Melissa Graves The University of Mississippi, University, USA
Since 9/11, the U.S. intelligence community has undergone an extensive overhaul. This book explores the history of intelligence and security, presenting a comprehensive examination of the pillars of American intelligence systems—collection, analysis, counterintelligence, and covert operations—and demonstrates how these work together. In addition, the text covers law and ethics, writing and briefing for the intelligence community, and emerging threats and challenges. A solutions manual, instructor’s manual, figure slides, and test bank are available upon qualified course adoption. Print ISBN: 978-1-4665-0003-7 eBook ISBN: 978-1-4665-6652-1 November 2012, 7 x 10, 374 pp. Suggested Price: $83.95 / £51.99
Textbook
Introduction to Surveillance Studies J.K. Petersen Computer Consultant, Writer, Educator, Bellingham, Washington, USA
Surveillance can be a potent tool for protecting resources and assets. It can also be extremely invasive. This volume explores technological trends, past- and present-day rationales for surveillance and surveillance devices, and current social issues surrounding them. It begins with a historical perspective on the evolution of surveillance technologies, then charts the development of modern-day devices. Enhanced with numerous photos, the book presents the pros and cons of these increasingly sophisticated technologies, their collective impact, and what the future may hold. Print ISBN: 978-1-4665-5509-9 eBook ISBN: 978-1-4665-6472-5 October 2012, 7 x 10, 416 pp. Suggested Price: $73.95 / £46.99
Second Edition
Security Management
Intelligent Network Video
This volume provides both novice and experienced investigators with essential information on the processes for the proper and safe investigation of workplace crime and misconduct. Revised and updated with more techniques and case studies, the book includes new diagrams, checklists, and visuals. Each chapter begins with Key Learning Points and is supplemented with boxed Tips, Traps, and Common Mistakes. An exhaustive appendix includes a glossary of common investigative terms, sample surveillance and investigative reports, advice on digital evidence, and more. Print ISBN: 978-1-4398-1480-2 eBook ISBN: 978-1-4398-1482-6 February 2012, 6-1/8 x 9-1/4, 603 pp. Suggested Price: $83.95 / £51.99
Investigative Interviewing Psychology, Method and Practice Eugene Ferraro There are few skills more important to the modern investigator than the ability to obtain information through effective interviewing. Most interviewing books are intended for law enforcement and often present accusatory and harsh techniques. This method is ineffective and can be counterproductive in private sector investigations. This book covers modern techniques for interviews in the workplace scenario. The author presents the investigative interview method— a highly structured and process driven technique—and examines overcoming denials, written and oral admissions, legal aspects and challenges, and practical applications. Print ISBN: 978-1-4665-9086-1 June 2014, 6-1/8 x 9-1/4, 450 pp. Suggested Price: $79.95 / £49.99
For more information and a complete list of titles, visit us at www.crcpress.com
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Security Management 56
Managing the Insider Threat
Personal Security
No Dark Corners
A Guide for International Travelers
Nick Catrantzos
Tanya Spencer
University of Alaska, Fairbanks, USA
Training Solutions, Copenhagen, Denmark
An adversary who attacks an organization from within can be fatal to the organization and is generally impervious to conventional defenses. Among the first books to use social science research to explain why traditional methods fail against these trust betrayers, this book identifies new management, security, and workplace strategies for categorizing and defeating insider threats. Each chapter offers questions to stimulate discussion and exercises or problems suitable for team projects. The text is an ideal resource for those charged with protecting an organization from internal threats.
This user-friendly guide prepares international business travelers for the realities they might face while working or living abroad. Concise and easy-to-read, this manual will be a huge time-saver for corporations who want to educate their staff on safety and security awareness when travelling overseas. The author has experience traveling the world, including to some historical hot zones and areas of conflict. The text provides general advice along with tips targeted at specific readers, including special considerations for women, VIPs, and those who are traveling with children and families.
Print ISBN: 978-1-4398-7292-5 eBook ISBN: 978-1-4398-7293-2 May 2012, 7 x 10, 363 pp. Suggested Price: $73.95 / £46.99
Print ISBN: 978-1-4665-5944-8 eBook ISBN: 978-1-4665-5945-5 July 2013, 6-1/8 x 9-1/4, 376 pp., Soft Cover Suggested Price: $59.95 / £38.99
Modern Geopolitics and Security
Port Security Management
Strategies for Unwinnable Conflicts
Second Edition
Amos N. Guiora
Kenneth Christopher
The University of Utah, Salt Lake City, USA
Park University, Parkville, Missouri, USA
This volume draws on the author’s extensive experience in negotiating implementation of the Oslo Peace Process, his academic experience both in Europe and the U.S., and principles of operational counterterrorism. The book uses a case study model to address geopolitics as they relate to international and national security and includes an examination of geo-politics from an inter-disciplinary perspective. Contemporary geo-political issues are addressed, including the Israel-Palestinian conflict, intervention in Libya/nonintervention in Syria, the Good Friday Agreement, the conflict in the former Yugoslavia, and the Arab Spring.
Sea and freshwater ports are a key component of U.S. critical infrastructure and are vital to the global and domestic economy. The September 11th attacks in the U.S. marked a paradigm shift in the security of transportation systems including the port and shipping industries. This has led to an increased emphasis on port security. Focusing on best practices and real-world solutions, this updated edition covers the latest on continuously changing legislation regarding federal mandates, credentializing employees, securing vessels, and cargo security.
Print ISBN: 978-1-4665-6923-2 December 2013, 6 x 9, 176 pp. Suggested Price: $79.95 / £49.99
Print ISBN: 978-1-4665-9163-9 April 2014, 7 x 10, 352 pp. Suggested Price: $89.95 / £57.99
Noiseless Steganography
Responsive Security
The Key to Covert Communications
Be Ready to Be Secure
Abdelrahman Desoky
Meng-Chow Kang
Consultant, Baltimore, Maryland, USA
Cisco Systems, Singapore
This volume introduces Nostega—a noiseless steganography paradigm. Rather than hiding data in noise or producing noise, Nostega camouflages messages as well as their transmission in the form of unquestionable data in the generated steganographic cover. The book explains how to use Nostega to determine suitable domains capable of generating unsuspicious steganographic cover in which messages are embedded in the form of innocent data compatible with the chosen domain. It presents a number of Nostega-based methodologies and discusses their implementation and steganalysis validation.
Exploring the challenges behind managing information security risk, this book introduces an approach for addressing concerns from both a practitioner and organizational management standpoint. It examines the results of a research study generated from nearly a decade of action research and real-time experience—introducing the issues and dilemmas that fueled the study. It presents the principles and methods of the responsive security approach developed from the findings of the study and details the research that led to the development of the approach.
Print ISBN: 978-1-4398-4621-6 eBook ISBN: 978-1-4398-4622-3 February 2012, 6-1/8 x 9-1/4, 300 pp. Suggested Price: $125.95 / £81.00
Print ISBN: 978-1-4665-8430-3 October 2013, 6-1/8 x 9-1/4, 259 pp., Soft Cover Suggested Price: $69.95 / £44.99
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Terrorist Recognition Handbook A Practitioner’s Manual for Predicting and Identifying Terrorist Activities, Third Edition
Anna M. Doro-on
Malcolm W. Nance
This volume presents an integrated quantitative risk assessment methodology that systematically analyzes alternatives for protecting underground rail, oil and gas pipelines, pipeline freight transportation, and other tunnel systems from threats of terrorism and other disasters. The book analyzes engineering, environmental, and economic impacts and addresses both direct and collateral damages. A multi-faceted resource, the text also includes regulations, standard processes, and risk assessment models recommended by the United States Department of Homeland Security and other governmental and state agencies.
Revealing terrorist motivation, organizational structure, planning, financing, and operational tactics, this fully revised and updated edition of a bestseller contains the detailed analysis and history of prior editions with new case studies and information on emerging terrorist practices and trends. Updates include the newest geopolitical challenges to emerge from the geopolitical climate post-Arab Spring, details on the newest attack tactics and procedures of al-Qaeda, and potential points of failure in terrorist operations where plots can be most easily disrupted.
Stottville Center for Understanding Terrorism and RadicalIdeologies, Hudson, New York, USA
Print ISBN: 978-1-4665-6932-4 March 2014, 6-1/8 x 9-1/4, 413 pp. Suggested Price: $99.95 / £63.99
Print ISBN: 978-1-4665-5457-3 eBook ISBN: 978-1-4665-5460-3 September 2013, 7 x 10, 439 pp., Soft Cover Suggested Price: $59.95 / £38.99
Security Management
The Terrorist-Criminal Nexus
A Critical Thinking Approach
An Alliance of International Drug Cartels, Organized Crime, and Terror Groups
Michael Land and Truett Ricks Eastern Kentucky University, Richmond, USA
Bobby Ricks
Jennifer L. Hesterman
Midway College, Kentucky, USA
Senior Analyst, The MASY Groupe, Arlington, Virginia, USA
Occupational Safety & Health Guide Series
This book is written for the security manager who wants to be a more effective manager, as well as for students who would like to become security managers. It provides a methodical process to look at the security management functions so they can better tailor security to any organization. The book presents the most accurately balanced picture of security functions by using a critical thinking approach to interpret data as a tool for providing more effective security management. Print ISBN: 978-1-4665-6177-9 November 2013, 6-1/8 x 9-1/4, 202 pp. Suggested Price: $89.95 / £57.99
The Security Risk Assessment Handbook A Complete Guide for Performing Security Risk Assessments, Second Edition Douglas J. Landoll Lantego, LLC, Austin, Texas, USA
Picking up where the bestselling first edition left off, this second edition explains how to conduct an effective risk assessment. Supplying wide-ranging coverage that includes security risk analysis, mitigation, and risk assessment reporting, it provides the tools needed to solicit and review the scope and rigor of risk assessment proposals with competence and confidence. Trusted to assess security for leading organizations and government agencies, Douglas Landoll unveils the little-known tips, tricks, and techniques used by savvy security professionals in the field. Print ISBN: 978-1-4398-2148-0 eBook ISBN: 978-1-4398-2149-7 May 2011, 6-1/8 x 9-1/4, 495 pp. Suggested Price: $83.95 / £51.99
Security Management
Risk Assessment and Security for Pipelines, Tunnels, and Underground Rail and Transit Operations
Intelligence has discovered that al Qaeda, Hezbollah, FARC, drug cartels, and increasingly violent gangs and domestic groups such as the Sovereign Citizens are joining forces and threatening us in new ways. Providing policy makers, security strategists, law enforcement and intelligence agents, and students with new evidence of this growing threat, this volume reveals the often disregarded, misunderstood, or downplayed nexus threat to the United States. The book provides a thought-provoking new look at the complexity and phenomena of the terrorist-criminal nexus. Print ISBN: 978-1-4665-5761-1 eBook ISBN: 978-1-4665-5762-8 April 2013, 6-1/8 x 9-1/4, 351 pp. Suggested Price: $69.95 / £44.99
Trade Secret Theft, Industrial Espionage, and the China Threat Carl Roper Richmond, Virginia, USA
China is the greatest threat to the world when it comes to the theft of economic information. This book provides an overview of economic espionage and a current look at espionage around the world. It looks at what information China has targeted for its massive collection effort, how it prepares for collection, and what Congress and various federal agencies have learned about China’s effort. Finally, it discusses what individuals and corporations should be doing to protect this valuable information, both here and abroad. Print ISBN: 978-1-4398-9938-0 November 2013, 7 x 10, 328 pp. Suggested Price: $69.95 / £44.99
For more information and a complete list of titles, visit us at www.crcpress.com
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What Every Engineer Should Know About Cyber Security and Digital Forensics Joanna F. DeFranco Pennsylvania State University, Malvern, USA Series: What Every Engineer Should Know
Security Management / General References
This volume presents an overview of cyber security and digital forensics. Topics include network and personal data security, the information security common body of knowledge, cloud and mobile computing, preparing for and responding to an incident, evidence handling, security compliance, and law. It also examines security certifications and reference manuals in the area of information security and digital forensics. Readers will gain an understanding of how to mitigate the risk of security incidents as well as how to break into this rapidly expanding field.
Creating a Strategic Energy Reduction Plan Scott Offermann This book outlines a simple process for auditing building operation to identify and reduce energy consumption. It explains the operational and cost-based opportunities, assessing the current conditions, analyzing the opportunities, and reporting the findings and documenting the plan. The book discusses the different building components and systems and how they affect energy efficiency and Capital improvement opportunities, and evaluating Return on Investment and life cycle replacement of equipment are also covered. Print ISBN: 978-1-4822-2884-7 December 2013, 6 x 9, 225 pp. Suggested Price: $129.95 / £82.00
Print ISBN: 978-1-4665-6452-7 October 2013, 6-1/8 x 9-1/4, 164 pp., Soft Cover Suggested Price: $59.95 / £38.99
Workplace Violence and the Facility Manager Joseph F. Gustin
DOE Simplified Practical Tools for Effective Experimentation, Second Edition
Consultant, Lilburn, Georgia, USA
Mark J. Anderson and Patrick J. Whitcomb
This book supplies guidance on the issue of workplace violence. Written in a reader-friendly style for quick and easy reference, it covers the risk factors that contribute to workplace violence and the effects of violence. The book discusses procedures for assessing threat as well as strategies for preventing violence and handling the consequences when necessary. It also examines situations such as domestic violence and the workplace and racial and sexual harassment and explains the new OSHA directive on investigation workplace violence.
Stat-Ease, Inc., Minneapolis, Minnesota, USA
Print ISBN: 978-0-8493-8143-0 May 2013, 6 x 9, 200 pp. Suggested Price: $99.95 / £63.99
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Offering a planned approach for determining cause and effect, this work provides researchers with the statistical means to analyze how numerous variables interact. With this second edition, the authors retain their lively approach to the learning of fundamentals, lightening up the text with interesting sidebars and amusing anecdotes. They add new and updated information, including a four-step planning process for designing and executing experiments. Accompanying the book is a 180-day trial for Design-Ease®,v. 7. This program assists with mathematic computations, so as to allow one to focus on data analysis. Print ISBN: 978-1-56327-344-5 July 2007, 7 3/8 x 9 1/4, 256 pp., Soft Cover Suggested Price: $59.95 / £31.99
Second Victim
Emerging Technologies
Error, Guilt, Trauma, and Resilience
Socio-Behavioral Life Cycle Approaches
Sidney Dekker
Edited by
Griffith University, Nathan Campus, Australia
Nora Savage, Michael E. Gorman, and Anita Street
We tend to blame and forget those professionals who cause incidents and accidents, but they are victims too. They are second victims whose experiences of an incident or adverse event can be as traumatic as that of the first victims. This book goes through what we know about trauma, guilt, forgiveness and injustice and how these might be felt by the second victim. It discusses how to conduct investigations of incidents that do not alienate second victims or make them feel even worse.
Traditional life cycle analysis methodologies affect the public health and environmental impacts from a material, product, process, or activity. The authors of this book suggest that a more holistic approach that incorporates societal and behavioral dimensions will create better results. They discuss how to develop an adaptive framework that would include a wider range of perspectives and disciplines. The book also includes discussions about “Technological Black Swans,” trading zones, ethics, behavioral nanotechnology, governance, risk, green design, and tools for practitioners.
Print ISBN: 978-1-4665-8341-2 eBook ISBN: 978-1-4665-8342-9 March 2013, 6-1/8 x 9-1/4, 128 pp., Soft Cover Suggested Price: $34.95 / £22.99
Print ISBN: 978-981-4411-00-4 eBook ISBN: 978-981-4411-01-1 May 2013, 6 x 9, 342 pp. Suggested Price: $149.95 / £95.00
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Building a Global Learning Organization
Edited by
Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group
Marcia J. Bates and Mary Niles Maack
Patrick Graupp, Gitte Jakobsen, and John Vellema
Third Edition University of California, Los Angeles, USA
The third edition of the Encyclopedia of Library and Information Sciences reflects the growing convergence among the several disciplines that concern themselves with information and the cultural record. This work addresses these related disciplines in a way that demonstrates the unities across the fields and also recognizes their uniquely distinguishing characteristics. It presents hundreds of entries extensively reviewed for accuracy. Containing more than 70 percent new material, it also includes classic articles of historical or theoretical importance from prior editions.
This book describes how a multinational company developed a global structure for learning around the TWI program in order to create and sustain standardized work across multiple language and cultural platforms. Shingo Prize-winning author Patrick Graupp collaborates with two practitioners who performed the planning and implementation of LEGO’s worldwide Learning Organization. Complete with the organization and implementation models used by LEGO, this book describes the critical elements that made the implementation a success as well as the stumbling blocks that were encountered and how they were overcome.
Print ISBN: 978-0-8493-9712-7 December 2009, 8-1/2 x 11, 6856 pp. Suggested Price: $3473.00 / £2212.00
Print ISBN: 978-1-4822-1363-8 April 2014, 7 x 10, 250 pp., Soft Cover Suggested Price: $49.95 / £31.99
Return On Process (ROP)
Green Power
Getting Real Performance Results from Process Improvement
Perspectives on Sustainable Electricity Generation
Michael West
Edited by
Natural SPI Inc., Salt Lake City, Utah, USA
Joao Neiva de Figueiredo
Many organizations spend hundreds of thousands or millions of dollars on process improvement but never realize business performance results. Executives and organizational leaders pursue only those improvement initiatives that can yield measurable performance gains. This book defines how to achieve real business performance results from process improvement, thus filling a major information void in the economy. It explains how to set performance and process improvement goals, shows how to measure process improvement results, and details how to lead a performance culture.
Saint Joseph’s University, Philadelphia, Pennsylvania, USA
Print ISBN: 978-1-4398-8639-7 eBook ISBN: 978-1-4398-8641-0 March 2013, 6-1/8 x 9-1/4, 390 pp. Suggested Price: $69.95 / £44.99
Mauro F. Guillén The Wharton School, University of Pennsylvania, USA
This book shares examples of sustainable electricity generation in different countries. It provides an in-depth analysis of the key factors affecting success, or lack thereof, to help readers draw valuable lessons as the planet moves towards more sustainable electricity generation practices. The book focuses on eight cases of green power production and dissemination from a policy perspective, from a business perspective, and from a society perspective taking into account differences in countries’ natural endowments, in their cultural make-up, in technological development, in public-policy concerns, and in institutional incentive structures. Print ISBN: 978-1-4665-9048-9 February 2014, 6-1/8 x 9-1/4, 664 pp. Suggested Price: $69.95 / £44.99
The 7 Kata
Implementing TWI
Toyota Kata, TWI, and Lean Training Conrad Soltero and Patrice Boutier
Creating and Managing a Skills-Based Culture
Texas Manufacturing Assistance Center, El Paso, USA
Patrick Graupp and Robert J. Wrona
Bridging the kata/TWI nexus, the book lays out a road map for Lean success. It devotes a chapter to each of the Seven Kata and suggests possible courses of action dependent on your organization’s strengths and constraints. Bringing together valuable information on many of the disjointed Lean practices, it explains key Lean concepts, including gemba walks, genchi gembutsu, and PDCA. Explaining exactly where the seven kata apply in your Lean journey, the authors include helpful guidelines for coaching a kata.
TWI Institute, Liverpool, New York, USA
Print ISBN: 978-1-4398-8077-7 eBook ISBN: 978-1-4398-8078-4 June 2012, 7 x 10, 191 pp., Soft Cover Suggested Price: $52.95 / £33.99
Print ISBN: 978-1-4398-2596-9 eBook ISBN: 978-1-4398-2597-6 November 2010, 7 x 10, 500 pp., Soft Cover Suggested Price: $57.95 / £36.99
Featuring modern implementation strategies employed in Lean initiatives, this volume describes the experiences of a variety of companies using TWI (Training Within Industry). Based on their experience implementing TWI in companies across the world, Graupp and Wrona highlight critical elements and point out key stumbling blocks to successful TWI implementation. This hands-on manual includes case studies as well as a variety of updated tools and templates.
For more information and a complete list of titles, visit us at www.crcpress.com
General References / Implementation & Case Studies
Encyclopedia of Library and Information Sciences
59
Implementation & Case Studies
Lean Safety
Relentless Improvement
Transforming your Safety Culture with Lean Management
True Stories of Lean Transformations
Robert Hafey
Relentlessexcellence.com, Bradenton, Florida, USA
Homer Glen, Illinois, USA
Tracing the author’s professional continuousimprovement journey, this book details successful Lean Six Sigma transformations to illustrate operational tactics. Starting out with very basic projects such as applying 5S, shortening product cycle times, and creating standard work, it then progresses to factory Lean Six Sigma transformations. The complexity and detail of the projects grow chapter by chapter. The text also contains accounts of “front end” or administrative processes such as product development or materials handling.
Written by a leader in Lean implementation with more than 30 years of experience, this book provides the knowledge necessary to both assess and improve safety programs by using Lean tools and techniques. The text focuses on cultural change, leadership, improvement methodologies, investigations designed to get at root causes, and the standards and metrics required to maintain and track a fluid approach to safety. The author takes lessons learned from Lean and applies them to the building of a world-class safety-first organization. Print ISBN: 978-1-4398-1642-4 December 2009, 7 x 10, 186 pp., Soft Cover Suggested Price: $45.95 / £29.99
Lean Systems Applications and Case Studies in Manufacturing, Service, and Healthcare
Print ISBN: 978-1-4665-5430-6 eBook ISBN: 978-1-4665-5431-3 November 2012, 6-1/8 x 9-1/4, 237 pp. Suggested Price: $41.95 / £26.99
Six Sigma Case Studies with Minitab® Kishore K. Pochampally Southern New Hampshire University, Manchester, USA
Edited by
Elizabeth A. Cudney and David Dietrich
Surendra M. Gupta
Missouri University of Science and Technology, Rolla, USA
Northeastern University, Boston, Massachusetts, USA
Sandra L. Furterer
Six Sigma is one of the most widely used quality improvement methodologies today, both in manufacturing and service industries. Minitab® is a statistical software package that is often used in conjunction with Six Sigma projects. This book illustrates the application of Minitab® for Six Sigma projects, using case studies in a variety of sectors, such as healthcare, manufacturing, airline, and fast food. Detailed steps and screenshots are provided to explain how to use a number of quality analysis and improvement tools in Minitab®.
Southern Polytechnic State University, Marietta, Georgia, USA
There are few books on Lean that comprehensively describe each Lean tool, nor do they provide guidance on how to apply Lean to develop healthcare and service processes. This book provides an in-depth description of the various Lean techniques and numerous real-world Lean projects from a wide variety of manufacturing, healthcare, and service processes, demonstrating how to apply the Lean philosophy. It facilitates Lean instruction by providing interactive case studies which will enable readers to apply the various Lean techniques.
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Bill Trudell
Print ISBN: 978-1-4665-5680-5 eBook ISBN: 978-1-4665-5681-2 October 2013, 6-1/8 x 9-1/4, 533 pp. Suggested Price: $89.95 / £57.99
Print ISBN: 978-1-4822-0557-2 January 2014, 6-1/8 x 9-1/4, 320 pp. Suggested Price: $89.95 / £57.99
Manufacturing Technology Transfer
Value Engineering Synergies with Lean Six Sigma
A Japanese Monozukuri View of Needs and Strategies
Combining Methodologies for Enhanced Results
Yasuo Yamane Hiroshima University, Japan
Jay Mandelbaum, Anthony Hermes, Donald Parker, and Heather Williams
Tom Childs
Institute of Defense Analyses, Alexandria, Virginia, USA
University of Leeds, West Yorkshire, United Kingdom
Based on first-hand experience transferring technology between Japan and other countries, this book offers information, advice, and methods for successful transfer of technology and the skills to use it. It covers skill transfer, production management, and manufacturing company classification with new surveys of changing Japanese company views on benefits and needs of transfer. It also includes case studies of transfers in the ship building and food equipment industries. The authors provide readers with a sound understanding of the skills needed for successful skills and technology transfers. Print ISBN: 978-1-4665-6763-4 eBook ISBN: 978-1-4665-6765-8 March 2013, 6-1/8 x 9-1/4, 236 pp. Suggested Price: $59.95 / £38.99
This book describes how to integrate Lean Six Sigma (LSS), Design for Six Sigma (DFSS), and Value Engineering (VE) to go beyond what is currently possible with the individual approaches. Explaining the VE methodology, it supplies a high-level discussion of LSS and DFSS. Next, it compares VE with LSS and identifies the different opportunities for synergies that can provide your organization with a competitive edge. The ideas and synergies presented in this book can help industry professionals and those in government accelerate the adoption of efficiencies in their operations. Print ISBN: 978-1-4665-0201-7 eBook ISBN: 978-1-4665-0203-1 May 2012, 7 x 10, 212 pp., Soft Cover Suggested Price: $52.95 / £33.99
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Second Edition Crisis & Transformation on the Lean Journey Pascal Dennis Lean Productivity Network
Based on the author’s experience with Toyota’s master teachers and with companies in the midst of great change, Andy & Me is a business novel set in a failing New Jersey auto plant focusing on the tribulations of Tom Pappas, the plant manager. In a cool, readable style, this book follows Tom’s relationship with Andy Saito, a reclusive Toyota guru whom Tom persuades to help save his plant through the teaching of the legendary Toyota Production System (TPS). Print ISBN: 978-1-4398-2538-9 eBook ISBN: 978-1-4398-2540-2 December 2010, 5 1/4 x 8, 192 pp., Soft Cover Suggested Price: $35.95 / £17.99
Implementing Standardized Work Measuring Operators’ Performance Alain Patchong This book, the first in The One Day Expert series dedicated to Standardized Work, is about operator performance measurement. It explains how to measure the performance of operators quickly and simply without sacrificing accuracy. Detailing how to identify the most efficient operators and how to monitor their improvement over time, it describes a method that has been applied with success for years in the automotive industry. This method can be automated very easily and thereby requires no labor consumption. Print ISBN: 978-1-4665-6328-5 eBook ISBN: 978-1-4665-6329-2 October 2012, 6-1/8 x 9-1/4, 93 pp., Soft Cover Suggested Price: $20.95 / £14.99
The Basics of Achieving Professional Certification
Implementing Standardized Work
Enhancing Your Credentials
Process Analysis
Willis H. Thomas
Alain Patchong
Pfizer/Wyeth Research, Montvale, New Jersey, USA
This book explains how to choose the right certification and credentials in support of their personal and professional interests. It simplifies the process of professional certification in an easy-to-use guide. For those deciding whether or not to pursue a certification related to Lean, quality, or six sigma, the book provides suggestions on how to determine which professional certification is right for them. It also includes tips on how to highlight certifications received and highlight them in a biography, resume, or curriculum vitae. Print ISBN: 978-1-4665-5456-6 November 2013, 6-1/8 x 9-1/4, 216 pp., Soft Cover Suggested Price: $19.95 / £12.99
Lean Basics
Andy & Me
Process analysis is the first tool needed to capture the initial situation before any improvement. Process analysis helps collect the “facts and data” that gives the overall production capacity of the process, shows all opportunities for improvement their amount and source. It is therefore possible to establish the target picture of the process condition and prioritize the needed actions to get there. This book uses numerous examples, charts, and drawings to explain the deployment of process analysis and to convey the knowledge effectively. Print ISBN: 978-1-4665-6343-8 March 2014, 6-1/8 x 9-1/4, 100 pp., Soft Cover Suggested Price: $19.95 / £13.99
61 Identifying Waste on the Shopfloor
Implementing Standardized Work
The Productivity Press Development Team
Process Improvement
Like all Shopfloor Series books, Identifying Waste on the Shopfloor presents concepts and tools in simple and accessible language. The author defines waste, explains why it occurs, and then shows how to discover, remove, and prevent it with regards to the actions of people, the use of equipment and material, and the movement of goods. He identifies and provides specific strategies geared towards countering the Seven Deadly Wastes: overproduction, inventory, conveyance, defects, processing waste, operation waste, and idle time.
Alain Patchong
Print ISBN: 978-1-56327-287-5 June 2003, 7 x 10, 112 pp., Soft Cover Suggested Price: $35.95 / £17.99
This book, the fourth in a series dedicated to Standardized Work, focuses on process improvement. It begins by explaining that standardization and improvement are the two faces of the same coin. They both need each other to be sustainable. The book presents powerful yet simple, quick and zero-CAPEX methods for process improvement that are based on intensive and structured observation for uncovering simple and quick actions. Numerous examples, charts, and drawings are used to convey the knowledge effectively. Print ISBN: 978-1-4665-6358-2 April 2014, 6-1/8 x 9-1/4, 100 pp., Soft Cover Suggested Price: $19.95 / £13.99
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Implementing Standardized Work
The Modern Theory of the Toyota Production System
Writing Standardized Work Forms
A Systems Inquiry of the World’s Most Emulated and Profitable Management System
Alain Patchong The first book in The One-Day Expert series detailed the initial steps that a high-potential plant manager in an industrial group took to assess his plant’s situation through measurement of operators’ performance. This second book in the series focuses on the next step of this assessment—writing Standardized Work forms to help identify variability and waste. It uses numerous examples, charts, and drawings to illustrate the interaction between operator, machine, and material. Besides process analysis, the book discusses process analysis charts, Standardized Work charts, Standardized Work combination tables, and operator work instructions.
Lean Basics
Print ISBN: 978-1-4665-6354-4 eBook ISBN: 978-1-4665-6355-1 May 2013, 6-1/8 x 9-1/4, 111 pp., Soft Cover Suggested Price: $19.95 / £13.99
Implementing Standardized Work Training Operators and Sustaining Standardized Work Alain Patchong This book, the fifth in the series dedicated to Standardized Work, focuses on operator training and auditing. The whole process of deploying Standardized Work is a waste if it does not include operator training and auditing. Unfortunately Standardized Work without effective training and auditing is very common. In order to be successful training and auditing should be conducted in a certain way with certain tools. This book shows and illustrates the right tools and the right process to train and sustain Standardized Work.
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Print ISBN: 978-1-4665-6363-6 April 2014, 6-1/8 x 9-1/4, 100 pp., Soft Cover Suggested Price: $19.95 / £13.99
Phillip Marksberry, PhD, PE Most books about Toyota’s approach to workplace improvement describe Toyota’s practices as case studies or stories. Designed to aid in the implementation of Lean manufacturing from a management perspective, this book presents a new way of exploring Toyota’s management system—one that integrates systems thinking with Lean implementation. It explains that most organizations already have what it takes to succeed with TPS. What’s usually missing is balance. This book supplies a blueprint for understanding how to put the TPS pieces together to achieve that balance. Print ISBN: 978-1-4665-5674-4 eBook ISBN: 978-1-4665-5675-1 November 2012, 6-1/8 x 9-1/4, 451 pp. Suggested Price: $73.95 / £46.99
Popular Manufacturing Myths Eliminating Widely Held Beliefs That Reduce Competitiveness Douglas B. Relyea Quality Principle Associates, Norwich, Connecticut, USA
This book presents case studies that examine widely held beliefs in the manufacturing industry that have been proven to be groundless. Addressing these beliefs and attitudes that can actually be detrimental to competitiveness, it uses real-world examples to outline simple solutions in each case. Dispelling the myth in question, each chapter supplies specific examples that readers can easily relate to. Among the myths dispelled are that increasing line speed always reduces quality and increases scrap and that reducing the cost of raw materials will reduce the cost of manufacturing. Print ISBN: 978-1-4665-6660-6 eBook ISBN: 978-1-4665-6689-7 April 2013, 6-1/8 x 9-1/4, 135 pp. Suggested Price: $39.95 / £25.99
Lean Production Simplified
Standard Work for the Shopfloor
Second Edition A Plain-Language Guide to the World’s Most Powerful Production System
Productivity Press Development Team
Pascal Dennis Lean Productivity Network
A winner of a Shingo Prize for Excellence In Manufacturing Research, this book delivers a practitioner’s view of Lean manufacturing. It provides a comprehensive view of Toyota’s Lean manufacturing system, looks at the origins and underlying principles of Lean, discusses practical problem solving for Lean production, and details activities that support involvement. This edition is updated with expanded information on the Lean improvement process; production physics and Little’s Law; value stream thinking; the Hoshin planning and execution tree diagram; and problem solving by way of the Five Why method.
Standard work is an agreed upon set of work procedures that effectively combines people, materials, and machines to maintain quality, efficiency, safety, and predictability. Work is described in terms of cycle time, work in process, sequence, layout, and the inventory needed to conduct the activity. Standard work begins as an improvement baseline and evolves into a reliable method. It establishes the best activities and sequence to maximize performance and minimize waste. This volume discusses the characteristics, applications, and benefits of standards. Print ISBN: 978-1-56327-273-8 July 2002, 7 x 10, 112 pp., Soft Cover Suggested Price: $35.95 / £17.99
Print ISBN: 978-1-56327-356-8 March 2007, 7 x 10, 192 pp., Soft Cover Suggested Price: $45.95 / £29.99
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Training Within Industry
Second Edition
The Foundation of Lean
Robert Damelio
Donald Dinero
The Bottom Line Group, Dallas, Texas, USA
Round Pond Consulting, Rochester, New York, USA
This second edition of a bestseller supplies provides selected tools to help strengthen critical skills and accomplish key steps throughout the benchmarking process. The first part of provides a guide to the language of benchmarking and answers commonly asked questions. The second part walks readers through the three phases of the benchmarking process and provides charts and checklists on what questions should be answered at each phase, and what outputs should be produced. The book closes with a complete process map and outlines the entire site visit process.
Winner of a 2006 Shingo Prize for Excellence in Manufacturing Research, this book elucidates the history and application of the four modules that comprise Training Within Industry (TWI). It demonstrates how to train employees to perform their tasks as quickly as they are capable with minimal waste, improve their processes using existing resources, solve personnel problems in an analytical, non-emotional manner so that employees stay focused, and develop robust training plans to meet the particular needs of a specific plant.
Print ISBN: 978-1-4665-6930-0 July 2014, 6-1/8 x 9-1/4, 150 pp., Soft Cover Suggested Price: $19.95 / £12.99
Print ISBN: 978-1-56327-307-0 May 2005, 6 x 9, 352 pp. Suggested Price: $59.95 / £31.99
Toyota Production System
The TWI Workbook
Beyond Large-Scale Production
Essential Skills for Supervisors
Taiichi Ohno
Patrick Graupp and Robert J. Wrona
In this classic text, Taiichi Ohno, inventor of the Toyota Production System and Lean manufacturing, shares the genius that sets him apart as one of the most disciplined and creative thinkers of our time. Combining his candid insights with a rigorous analysis of Toyota’s attempts at Lean production, Ohno’s book explains how Lean principles can improve any production endeavor. A historical and philosophical description of just-in-time and Lean manufacturing, this work is a must read for all students of human progress. Print ISBN: 978-0-915299-14-0 March 1988, 6 x 9, 176 pp. Suggested Price: $59.95 / £31.99
TWI Institute, Liverpool, New York, USA
Winner of a 2007 Shingo Prize for Excellence in Manufacturing Research, this text covers Training within Industry (TWI). It demonstrates efficient ways to instruct employees on how to perform jobs safely and conscientiously; looks at ways to produce more quality products in less time through the handling of workforce, machines, and materials; and shows how to improve performance with employee relations that preemptively prevent problems. The authors include exercises that can be applied to readers’ own worksites. A companion CD provides forms needed to complete the exercises and implementation case studies.
Lean Basics / Office & Administrative Processes
The Basics of Benchmarking
Print ISBN: 978-1-56327-315-5 February 2006, 8-1/2 x 11, 224 pp., Soft Cover Suggested Price: $59.95 / £31.99
63 Toyota Production System
The Complete Lean Enterprise
An Integrated Approach to Just-In-Time, 4th Edition Yasuhiro Monden
Value Stream Mapping for Administrative and Office Processes, Second Edition
Mejiro University, Tokyo, Japan
Beau Keyte and Drew A. Locher
A bestseller for three decades, this book supplies in-depth coverage of Toyota’s production practices. Exploring the latest developments in the Toyota Production System (TPS) framework, this edition updates the classic with new material on e-kanban, mini-profit centers, computer-based information systems, and innovative solutions to common obstacles in TPS implementation. Instrumental in introducing the JIT production system to the United States, Yasuhiro Monden explains how to cultivate the culture and way of thinking needed to establish the TPS holistically across your organization.
Change Management Associates, Mt. Laurel, New Jersey, USA
Print ISBN: 978-1-4398-2097-1 eBook ISBN: 978-1-4665-0454-7 October 2011, 6-1/8 x 9-1/4, 566 pp. Suggested Price: $75.95 / £46.99
The new edition of this bestselling reference offers a step-by-step approach to applying Lean initiatives to the administrative and office environment. It is an ideal resource for leaders looking to improve their production support activities within their order-to-cash value stream. This updated edition will help readers apply value stream mapping to non-production areas, identifying office wastes, establishing performance metrics, speeding up administrative workflow, and improving office efficiency. New content has been added to broaden its appeal to service organizations. Print ISBN: 978-1-4822-0613-5 May 2014, 8-1/2 x 11, 200 pp., Soft Cover Suggested Price: $59.95 / £38.99
For more information and a complete list of titles, visit us at www.crcpress.com
The Customer-Driven Organization Employing the Kano Model
Enabling and Sustaining Your Lean Transformation
Lance B. Coleman
Steven C. Bell and Michael A. Orzen
The Tech Group, Tempe, Arizona, USA
Office & Administrative Processes 64
Lean IT
Which organizations provide customer satisfaction or inspire customer loyalty? Which is more important? This book gives detailed examples of how to deploy the Kano model of customer service excellence in a manufacturing setting, as opposed to a service environment, which is much more common. Readers will learn how to directly apply Kano principles in their own business environment, establish priorities, increase efficiency, improve communication, and expand on business relationships. Print ISBN: 978-1-4822-1710-0 May 2014, 7 x 10, 150 pp., Soft Cover Suggested Price: $39.95 / £25.99
Information Technology is supposed to enable business performance and innovation, improve service levels, manage change, and maintain quality and stability, all while steadily reducing operating costs. Yet when an enterprise begins a Lean transformation, too often the IT department is either left out or viewed as an obstacle. What is to be done? Winner of a 2011 Shingo Prize for Excellence in Manufacturing Research, this book shares practical tips, examples, and case studies to help you establish a culture of continuous improvement to deliver IT operational excellence and business value to your organization. Print ISBN: 978-1-4398-1756-8 eBook ISBN: 978-1-4398-1757-5 September 2010, 6 x 9, 370 pp. Suggested Price: $57.95 / £36.99
Gemba Walks for Service Excellence
Lean Office and Service Simplified
The Step-by-Step Guide for Identifying Service Delighters
The Definitive How-To Guide
Robert Petruska
Change Management Associates, Mt. Laurel, New Jersey, USA
This book guides readers on a journey towards organizational effectiveness that supports a culture of service excellence. It provides a fresh perspective on how to apply Gemba Walks to identify new service delighters and make a lasting positive impression on customers. It explains how to create the infrastructure required for service excellence to flourish. The book includes a CD with innovative “placemats” designed to provide stepping stones on a development path for your team to achieve a competitive advantage.
Demystifying the application of Lean methods, this 2011 Shingo Prize winner details the key concepts of Lean as they apply to office and service environments. It discusses value stream management, standard work, flow, level pull, and visual management. The text breaks down Lean concepts into their elementary components, describes them in a nonmanufacturing context, and supplies specific how-to methodologies. It includes a toolbox of helpful forms, charts, checklists, templates, and worksheets to kick-start Lean implementation efforts.
Print ISBN: 978-1-4398-8674-8 eBook ISBN: 978-1-4398-8676-2 June 2012, 8-1/2 x 11, 99 pp., Soft Cover Suggested Price: $41.95 / £26.99
Print ISBN: 978-1-4398-2031-5 eBook ISBN: 978-1-4398-7770-8 February 2011, 7 x 10, 194 pp., Soft Cover Suggested Price: $43.95 / £28.99
Lean Higher Education
Making IT Lean
Increasing the Value and Performance of University Processes
Applying Lean Practices to the Work of IT
William K. Balzer
Howard Williams and Rebecca Duray
BGSU Firelands College, Huron, Ohio, USA
This book is designed to teach academic administrators how to apply Lean business principles to the successful running of their institutions. It returns education to the consumers it was designed to serve, the students. Applying voice of the customer concepts, it introduces educators to Lean tools, such as Value Stream Mapping. Reflecting concepts inherent in all Lean processes, it focuses on involving stakeholders and holding them accountable for the delivery of quality every step of the way, instilling pride and maximizing value and satisfaction for employees and customers alike. Print ISBN: 978-1-4398-1465-9 eBook ISBN: 978-1-4398-1466-6 April 2010, 7 x 10, 312 pp., Soft Cover Suggested Price: $57.95 / £36.99
Drew Locher
Making IT Lean presents Lean concepts and techniques for improving processes and eliminating waste in IT operations and IT Service Management. The authors provide a context for discussing several areas of application within this domain, allowing you to quickly gain insight into IT processes and Lean principles. The text reviews IT Service Management, with reference to the IT Infrastructure Library (ITIL®) as a framework for best practices. Filled with straight forward examples, it provides enough modeling tools so you can start your Lean journey right away. Print ISBN: 978-1-4398-7602-2 eBook ISBN: 978-1-4398-7603-9 November 2012, 7 x 10, 232 pp., Soft Cover Suggested Price: $62.95 / £40.99
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Creating a Lean Culture
Identifying and Eliminating Waste in Office and Service Processes
Tools to Sustain Lean Conversions, Second Edition
Karen Martin
David Mann
Karen Martin & Associates, San Diego, California, USA
Principal, David Mann Lean Consulting, Michigan, USA
Mike Osterling Osterling Consulting, La Mesa, California, USA
Metrics-Based Process Mapping (MBPM) is a tacticallevel, visual mapping approach that enables improvement teams to make effective, data-based decisions regarding waste elimination and measure ongoing process performance. The mapping technique integrates the functional orientation of traditional swim lane process maps with time and quality metrics that are essential for designing improved processes. The Excelbased tool, included on the accompanying CD, provides a user-friendly way to electronically archive manually created maps in team settings for easier storage and distribution across an organization. Print ISBN: 978-1-4398-8668-7 eBook ISBN: 978-1-4398-8669-4 October 2012, 7 x 10, 116 pp., Soft Cover Suggested Price: $104.95 / £66.99
The second edition of this Shingo Prize winner describes how to implement a Lean transformation that works by developing a culture that builds success from the top down and the bottom up at the same time. If you are a leader at any level in an organization r considering a Lean transformation, this is the book you must read. Improved throughout, this edition offers new guidance on Lean management in discrete manufacturing, office, and process manufacturing environments. It includes specifics on engaging executives through Gemba walks and offers new case studies. Print ISBN: 978-1-4398-1141-2 eBook ISBN: 978-1-4398-1142-9 March 2010, 7 x 10, 316 pp., Soft Cover Suggested Price: $45.95 / £29.99
Run Grow Transform
The Kaizen Event Planner
Integrating Business and Lean IT
Achieving Rapid Improvement in Office, Service, and Technical Environments
Steven C Bell Your customers want innovation and value, and they want it now. How can you apply Lean principles and practices throughout your enterprise to drive operational excellence, reduce costs while improving quality, enable efficient growth, and accelerate idea-to-value innovation? Shingo Prize-winning author Steve Bell and other thought leaders show you how—guiding you to more effectively align people and purpose, promote enterprise agility, and leverage transformative IT capabilities to create market-differentiating value for your customers. Print ISBN: 978-1-4665-0449-3 eBook ISBN: 978-1-4665-0450-9 September 2012, 7 x 10, 372 pp., Soft Cover Suggested Price: $52.95 / £33.99
Value Stream Management for the Lean Office Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas Don Tapping and Tom Shuker Extending their eight-step process to the realization of a Lean office, Tapping and Shuker use a customer service case study to illustrate the effectiveness of the value stream storyboard. This popular volume provides a proven system for implementing Lean principles in the office. In addition to an overview of basic Lean concepts, it details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. The book includes a CD with a Lean assessment tool, a storyboard template, charts, a team charter, and worksheets. Print ISBN: 978-1-56327-246-2 February 2003, 8-1/2 x 11, 176 pp., Soft Cover Suggested Price: $59.95 / £31.99
Karen Martin Karen Martin & Associates, San Diego, California, USA
Mike Osterling Osterling Consulting, La Mesa, California, USA
This practical how-to guide takes readers through the ins and outs of planning and executing Kaizen Events in non-manufacturing settings and conducting post-event follow-up to sustain the changes made. It provides methods and tools to help build a motivated workforce and lay a foundation for continuous improvement. Readers will learn how to effectively scope the activity, engage the right people, and facilitate events with measureable results. The accompanying CD provides immediate access to a number of Excel-based tools. Print ISBN: 978-1-56327-351-3 October 2007, 8-1/2 x 11, 240 pp., Soft Cover Suggested Price: $65.95 / £42.99
Kaizen for the Shop Floor A Zero-Waste Environment with Process Automation Productivity Press Development Team The philosophy of kaizen, which simply means continuous improvement, needs to adopted by any organization seeking to implement Lean improvements that go beyond cost cutting. Kaizen events are opportunities to make focused changes in the workplace. Kaizen for the Shopfloor takes readers through the critical steps for conducting a very effective kaizen event: one that is well planned, well implemented, and well documented. A part of the Shingo Prize Winning Shopfloor Series, it distills the complexities of jumpstarting Lean processes into an easily accessible format for those frontline employees who make Lean possible. Print ISBN: 978-1-56327-272-1 February 2002, 7 x 10, 112 pp., Soft Cover Suggested Price: $35.95 / £17.99
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Office & Administrative Processes / Organizational Culture
Metrics-Based Process Mapping
65
The Lean Practitioner Handbook
People, Process, and Culture
Charles Protzman Fred Whiton, Joyce Kerpchar, Christopher Lewandowski, Steve Stenberg, and Patrick Grounds
Jeffrey P. Wincel Thomas J. Kull, PhD
Organizational Culture
This book introduces a concept call the Lean Practitioner. Unlike Six Sigma, there have not been great strides in standardizing Lean Practices. While there are Lean Certification programs, most companies have their own internal certification training paths or in most cases “job description” for Lean Specialists and Lean Masters which are granted after participating or leading kaizen events. The authors believe that the level of kaizen events should not determine a person’s ‘expert’ status and have developed a true learning path for those seeking to learn the Lean principles.
Arizona State University, Tempe, USA
This book examines the global cultural influences on the understanding and application of Lean production systems within various geographic and cultural areas. It identifies the cultural values as examined against Lean manufacturing disciplines to derive culturally based Lean manufacturing values. The approach of people, process, and culture will help managers better understand the potential limitations and performance shortfalls that result from varying interpretations and applications of Lean systems. This approach will help readers demystify the sometimes complex characteristics of a Lean transformation.
Print ISBN: 978-1-4398-7336-6 April 2014, 7 x 10, 1216 pp. Suggested Price: $99.95 / £63.99
Figure slides are available upon qualifying course adoption
Learning with Lean
Sustainable Lean
Unleashing the Potential for Sustainable Competitive Advantage
The Story of a Cultural Transformation
James Zurn and Perry Mulligan
Burlington Medical Supplies Inc., Newport News, Virginia, USA
QLogic Corporation, Aliso Viejo, California, USA
Examining the performance gap between good organizations and great ones, Learning with Lean explains how to use Lean as a learning vehicle for achieving and sustaining a competitive advantage. Helping you better understand the current state of your organization, it outlines a series of five simple phases for developing an architecture and implementation plan to transform your organization’s performance. These five phases fit neatly into a closed-system model that has similarities to the Plan-Do-Check-Act quality model.
66
Lean Manufacturing in the Real World
Print ISBN: 978-1-4665-7294-2 eBook ISBN: 978-1-4665-7295-9 August 2013, 7 x 10, 294 pp., Soft Cover Suggested Price: $49.95 / £31.99
The New Thoughtware Designing Your Business on Purpose Philip Kirby Organization Thoughtware International Inc., Canada
This book covers the downside of old thoughtware and the upside of new thoughtware. It sets out the principles on which thoughtware operates, describes its application at every level of work, and exemplifies its impact with real-life examples and case reports. One of the unique aspects of this book is the magnitude of results companies have achieved. Kirby covers more than twenty years of successful implementation of new thoughtware practices across North America, Europe, Asia, and Australia. The documented results make this book a compelling and inspiring must-read. Print ISBN: 978-1-4822-2895-3 June 2014, 6-1/8 x 9-1/4, 250 pp. Suggested Price: $39.95 / £25.99
Print ISBN: 978-1-4665-5789-5 eBook ISBN: 978-1-4665-5791-8 April 2013, 6-1/8 x 9-1/4, 153 pp. Suggested Price: $49.95 / £31.99
Robert B. Camp
Anybody can start a Lean transformation. What’s hard, is sustaining it. Detailing the process for creating a sustainable Lean transformation, this book addresses how to stay on course over the long term. It describes how topdown metrics evolve into the identification of strategic and tactical opportunities for improvement. The author describes a process that sets boundaries for decisions and teaches a data-driven methodology for making good decisions. He supplies tools for good leadership and teaches how to monitor success. Print ISBN: 978-1-4665-7168-6 eBook ISBN: 978-1-4822-0153-6 March 2013, 6-1/8 x 9-1/4, 183 pp., Soft Cover Suggested Price: $29.95 / £18.99
The Workforce Engagement Equation A Practitioner’s Guide to Creating and Sustaining High Performance Jamison J. Manion Workforce Engagement Solutions, LLC, USA
This step-by-step guide lays out the principles, tools, and techniques that have proven effective in leading and managing the people side of process improvement. It demystifies the complexity of organizational change with easy-to-understand explanations, intuitive graphics, and real-world examples. Filled with helpful practical knowledge, it will help you assess exactly where your organization is along the change continuum and what actions will help propel your organization to higher levels of organizational effectiveness. Print ISBN: 978-1-4398-6809-6 eBook ISBN: 978-1-4398-6812-6 July 2012, 7 x 10, 590 pp., Soft Cover Suggested Price: $52.95 / £33.99
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The Basics of FMEA
Design for Manufacturability
Second Edition
How to Use Concurrent Engineering to Rapidly Develop Low-Cost, High-Quality Products for Lean Production
Resource Engineering, Tolland, Connecticut, USA
Fully updated with enhanced methods to reflect the ISO 9000 and ISO/TS 16949 standards, this book will help readers achieve quality and cost efficiency. It defines Failure Mode and Effect Analysis and provides a definitive ten step method for its implementation illustrated by an extended case study. The book demonstrates how to involve all stakeholders in the process so as to identify and preemptively eliminate those product deficiencies that originate in production. Print ISBN: 978-1-56327-377-3 December 2008, 6 x 9, 90 pp., Soft Cover Suggested Price: $18.95 / £13.99
The Basics of Project Evaluation and Lessons Learned Second Edition Willis H. Thomas Pfizer/Wyeth Research, Montvale, New Jersey, USA Series: Basic and Clinical Dermatology
The first edition won the Project Management Institute’s (PMI®) David I. Cleland Project Management Literature Award. Following in the footsteps of its popular predecessor, this second edition provides an easyto-follow, systematic approach to conducting lessons learned on a project. The research is this book is founded on four years of doctoral dissertation research and is supported by renowned experts in the field of evaluation. The concepts covered are applicable to all types of organizations that implement projects and need to conduct lessons learned. Print ISBN: 978-1-4822-0453-7 May 2014, 6-1/8 x 9-1/4, 165 pp., Soft Cover Suggested Price: $24.95 / £14.99
David M. Anderson This book explains how to develop manufactured products right the first time around. It describes how to reduce total cost, ramp to volume production on schedule, and increase production for demand so as not to limit growth. Most design for manufacturability books are written for design engineers and focus on the parts that determine 20% of the costs. This book focuses on designing products which determine 60% of the costs. This book is suitable for anyone involved in product development at manufacturing companies. Print ISBN: 978-1-4822-0492-6 February 2014, 6-1/8 x 9-1/4, 424 pp. Suggested Price: $59.95 / £38.99
Discovering the Intersections of Innovation and Quality David R. Arvonio I&P Consulting Group
Innovation and quality are two misconceived terms in business. Typically overused, they fill the void that leaders have in understanding the needs of their organizations. Both innovation and quality are fragile in that they are sporadic and unpredictable, even in the best companies. However, the research provided in this book will prove that there is a complimentary relationship between innovation and quality. From successful fortune 500 companies and big government to small but successful entrepreneurial ventures, this book examines innovation through a number of different lenses. Print ISBN: 978-1-4822-1667-7 May 2014, 6-1/8 x 9-1/4, 175 pp. Suggested Price: $39.95 / £25.99
67
Creating a Lean R&D System
The Lean 3P Advantage
Lean Principles and Approaches for Pharmaceutical and Research-Based Organizations
A Practitioner’s Guide to the Production Preparation Process
Terence M Barnhart
Siemens Healthcare Diagnostics, Bear, Delaware, USA
Sandoz Inc., East Hanover, New Jersey, USA
Written from an operations perspective, this Shingo Prize winner explains how to build collaborative thinking and innovation into the front end of the design process. Describing how to develop successful new products concurrently with new operations, the book illustrates real-world scenarios with numerous examples and case studies to help newcomers succeed the first time around. For those familiar with 3P, the book supplies the basis to explore Evergreen 3P—a process for applying 3P to small-scale design projects for similar benefits.
This book lays out the logic of why Lean implementation isn’t strictly for manufacturing and describes why it can be just as effective in R&D organizations. Terence Barnhart, former senior director of continuous improvement at Pfizer R&D, describes the theoretical and physical underpinnings of creating a Lean transformation in any R&D organization, as exemplified by the Lean transformation initiated within the R&D division of a global pharmaceutical company. Print ISBN: 978-1-4398-0078-2 eBook ISBN: 978-1-4398-0080-5 August 2012, 6 x 9, 267 pp. Suggested Price: $52.95 / £33.99
Product Development
Raymond J. Mikulak, Robin E. McDermott, and Michael R. Beauregard
Allan R. Coletta
Print ISBN: 978-1-4398-7911-5 eBook ISBN: 978-1-4398-7912-2 March 2012, 7 x 10, 336 pp., Soft Cover Suggested Price: $41.95 / £26.99
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The Mastery of Innovation A Field Guide to Lean Product Development
Product Development / Productivity Improvement 68
Cross-Functional Productivity Improvement Ronald Blank
Katherine Radeka
Senior Quality Engineer and Productivity Consultant
Whittier Consulting Group, Inc., Camas, Washington, USA
This book compiles the experiences of over 150 companies that have embraced the theories of Lean product development. It provides an integrated view of Lean as it is practiced inside successful companies today. Examples, case studies, and stories drawn from small, medium, and large companies in a variety of industries support concepts and provide opportunities for readers to see the concepts in action. Each chapter includes actionable recommendations to provide ideas on how to try the concepts out for themselves and their teams.
Using language that is easy to understand, this book describes how improvement efforts can be undermined by errors and incompleteness. It illustrates the various types of errors that can hurt productivity and outlines proven solutions to prevent or correct them. Explaining how departments not directly related to manufacturing can hinder productivity, it provides time-tested advice on how to reduce waste and enhance efficiency. This book will enable companies to take better advantage of all that the ISO 9001 and similar systems have to offer.
Print ISBN: 978-1-4398-7702-9 eBook ISBN: 978-1-4398-7706-7 October 2012, 6-1/8 x 9-1/4, 265 pp. Suggested Price: $52.95 / £33.99
Print ISBN: 978-1-4665-1073-9 eBook ISBN: 978-1-4665-1074-6 September 2012, 6-1/8 x 9-1/4, 174 pp. Suggested Price: $52.95 / £33.99
The Toyota Product Development System
A Factory of One
Integrating People, Process, and Technology
Applying Lean Principles to Banish Waste and Improve Your Personal Performance
James M. Morgan and Jeffrey K. Liker
Daniel Markovitz
Winner of a Shingo Prize For Excellence In Manufacturing Research, this book compares and contrasts the worldclass product development process of Toyota with that of a U.S. competitor. It presents extensive examples from both of the competitors to demonstrate value stream mapping as an extraordinarily powerful tool for continuous improvement. Through examples and case studies, the book illustrates specific techniques and proven practices for dealing with challenges associated with product development, including synchronizing multiple disciplines, multiple function workload leveling, compound process variation, effective technology integration, and knowledge management.
This book describes how to improve your performance by applying Lean methods to your work. It translates powerful Lean tools such as visual management, flow, pull, 5S, and kaizen to your daily work, revealing how they can help to improve efficiency, reduce waste, and link you ever more closely to customer value. Helping you develop better self-awareness, more disciplined problem-solving skills, and the ability to selfcorrect errors, the book teaches you how to find the root causes underlying your inefficiencies so you can eliminate them permanently.
President, TimeBack Management
Print ISBN: 978-1-56327-282-0 March 2006, 6 x 9, 400 pp. Suggested Price: $52.95 / £35.99
Print ISBN: 978-1-4398-5993-3 eBook ISBN: 978-1-4398-5994-0 December 2011, 6 x 9, 177 pp., Soft Cover Suggested Price: $27.95 / £17.99
Unleashing the Power of 3P
Kamishibai Boards
The Key to Breakthrough Improvement
A Lean Visual Management System That Supports Layered Audits
Dan McDonnell Drew A. Locher
Joseph Niederstadt
Change Management Associates, Mt. Laurel, New Jersey, USA
Part of the Toyota Production System, Kamishibai boards are simple and flexible visual controls for performing audits within a manufacturing process. When used properly, they are powerful tools for performing, managing, and auditing tasks of specific duties. This book explains how to use this visual management system to identify normal conditions versus abnormal conditions in your organization. The book includes a CD with master forms you can use to create your own daily, weekly, or monthly Kamishibai cards for any subject. The CD also includes electronic copies of all examples in the book.
A guide for Production Preparation Process (3P) execution, this book presents a step-by-step methodology for successful implementation of even the most aggressive corporate change programs. The authors provide methods that can be applied to any combination of product, process, and facility design to help reduce costly redesign iterations and associated delays. Based on a true story, the text brings readers on a start-to-finish journey as the fictional company Acme completes a new production start-up in dramatically reduced time and cost. Print ISBN: 978-1-4398-8612-0 eBook ISBN: 978-1-4398-8613-7 October 2012, 8-1/2 x 11, 182 pp., Soft Cover Suggested Price: $52.95 / £33.99
Gates Corporation, Suzhou, China
Print ISBN: 978-1-4822-0529-9 September 2013, 7 x 10, 120 pp., Soft Cover Suggested Price: $49.95 / £31.99
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5S System Kit
A Green Belt DMAIC Training System with Software Tools and a 25-Lesson Course Charles T. Carroll The Six Sigma Define-Measure-Analyze-Improve-Control (DMAIC) philosophy and procedures are widely accepted as valuable tools for achieving the most economical and rigorous possible understanding and management of all aspects of operations. This book presents methods and strategy that should alleviate unwarranted concerns about the perceived complexity and training and implementation costs of DMAIC. The author uses the Excel environment to illustrate how modern business people can properly execute its doctrine and procedures to improve any venture.
Workplace Organization and Standardization Productivity Press and Tel-A-Train Inc. Complete with facilitator and participant guides, the 5S System DVD will help you train new employees, launch kaizen events, and lead implementation activities within your workforce. It will teach your employees how to seize control of their workplace, how to own their equipment, and most importantly, how to foster an environment of continuous improvement on the shop floor. Covering actual 5S implementation in plants such as Ford, Miller Brewing, Exxon Chemicals, Gelman Sciences, and Delco Remy, managers and improvement specialists will see how 5S has worked for others.
Print ISBN: 978-1-4665-6469-5 eBook ISBN: 978-1-4665-6470-1 May 2013, 8-1/2 x 11, 524 pp. Suggested Price: $99.95 / £63.99
Print ISBN: 978-1-4200-7583-0 November 1997, Pack Suggested Price: $2426.00 / £1545.00
5 Pillars of the Visual Workplace
Achieving Lean Changeover
The Sourcebook for 5S Implementation
John R. Henry
Hiroyuki Hirano
Taking a holistic approach, this book examines changeover/SMED (single minute exchange of die), the conversion of a manufacturing process/machine from running the current product to running the next product. It addresses both the machinery issues and the operational issues, such as costs, waiting times, material movement, documentation, training, and product/component design. Focusing on the operational aspects, it offers readers opportunities for reducing changeover time and cost. The book supplies proven methods and practical examples from a variety of industries.
Putting SMED to Work Changeover.com, Fajardo, Puerto Rico, USA
JIT Management Laboratory Co.
Revered for his pioneering no nonsense approaches, Hiroyuki Hirano introduces his 5S System: Sort, Set In Order, Shine, Standardize, and Sustain. These steps are designed to improve efficiency, strengthen maintenance, and provide continuous improvement in all facets of a company’s operations. Filled with case studies and training materials, including over forty 5S user forms, this guide is for organizations seeking to move forward through the realization of efficiency. Though simple sounding, the system will prove of great use in teaching a company to mobilize towards positive change. Print ISBN: 978-1-56327-047-5 January 1995, 8-1/2 x 11, 384 pp. Suggested Price: $115.95 / £72.99
Productivity Improvement / Tools & Methods
Six Sigma for Powerful Improvement
Print ISBN: 978-1-4665-0174-4 eBook ISBN: 978-1-4665-0175-1 December 2012, 7 x 10, 205 pp., Soft Cover Suggested Price: $41.95 / £26.99
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5S for Operators
Autonomous Maintenance
5 Pillars of the Visual Workplace
Shopfloor TPM Implementation, DVD Set
Hiroyuki Hirano Since its publication, Hiroyuki Hirano’s 5S for Operators continues to be hugely popular, having proven its worth in one company after another. Hirano’s five pillars of the visual workplace: Sort, Set in order, Shine, Standardize, and Sustain are the most fundamental and often overlooked aspects in continuous improvement initiatives. Easy-toread and apply, each section of the book is loaded with questions, outlines, summaries, diagrams and illustrations. This book provides the foundation that is essential for implementing not just 5S, but overall manufacturing improvements. Print ISBN: 978-1-56327-123-6 March 1996, 7 x 10, 136 pp., Soft Cover Suggested Price: $35.95 / £17.99
Productivity Press This video training series will teach readers how to unleash the hidden potential on the shopfloor and dramatically lower production costs. Each video goes inside American companies that have successfully introduced autonomous maintenance. Managers, shopfloor maintenance workers, and team leaders describe how AM worked for them. Employees from both discrete manufacturing and the process industry share their methods and successes in implementing autonomous maintenance. This video set covers the seven-step process for implementing autonomous maintenance and demonstrates the benefits of involving all employees in maintenance activities. Print ISBN: 978-1-56327-337-7 March 2006, DVD Suggested Price: $2426.00 / £1545.00
For more information and a complete list of titles, visit us at www.crcpress.com
Autonomous Maintenance in Seven Steps
Equipment Management in the Post-Maintenance Era
Implementing TPM on the Shop Floor
A New Alternative to Total Productive Maintenance (TPM)
Masaji Tajiri and Fumio Gotoh
Kern Peng
Tools & Methods
Illustrated with examples from Toyota, Asai Glass, Bridgestone, Hitachi, and other top companies, this book covers all seven steps of autonomous maintenance (AM). It provides an overview of AM features and checklists for step audits to certify team achievement at each step. The author discusses Total Productive Maintenance (TPM) basics, overall equipment effectiveness, causes of losses, and six major TPM activities. He includes an implementation plan for TPM and five countermeasures for achieving zero breakdowns and useful guidelines and case studies in applying AM to manual work.
Santa Clara University, California, USA
Providing a fundamental understanding of equipment management, this book presents novel alternatives in equipment management beyond the mainstream principles of maintenance management. These new alternatives are pioneered by high-tech industries and are driven by the fast-changing environment. The text aims to initiate new thinking and approaches that will help organizations in high-tech industries manage their expansive equipment as well as prepare companies in traditional industries for the spreading of the microchip era in their equipment base.
Print ISBN: 978-1-56327-219-6 May 1999, 6 x 9, 352 pp. Suggested Price: $65.95 / £42.99
Print ISBN: 978-1-4665-0194-2 eBook ISBN: 978-1-4665-0197-3 April 2012, 6-1/8 x 9-1/4, 255 pp. Suggested Price: $52.95 / £33.99
The Basics of Line Balancing and JIT Kitting
Getting Unstuck
Beverly Townsend Accessible to the Lean novice and shop floor employee, this book explores line balancing and the pre-assembly of components into a finished product in a just-in-time fashion (JIT Kitting). It explains how to make proper use time studies, develop yamazumi charts, discover and eliminate waste, balance your line, and create new standard work content for the shop floor. It facilitates a clear understanding of the seven deadly wastes as well as what you need to do to eliminate them from your facility. Print ISBN: 978-1-4398-8237-5 eBook ISBN: 978-1-4398-8238-2 April 2012, 6-1/8 x 9-1/4, 85 pp., Soft Cover Suggested Price: $20.95 / £14.99
70
The Basics of Self-Balancing Processes True Lean Continuous Flow Gordon Ghirann Using a well-tested method for successful improvements initiated by the author, this is the first book to explain how to achieve continuous flow in both simple and complex manufacturing environments. It describes how to recognize and resolve weak links to ensure continuous flow in your manufacturing operations. The book offers rules, tools, and guidelines to help you not only solve problems at the root, but even eliminate them before they start. It reviews the shortcomings of traditional assembly line balancing and walks readers through the new paradigm of Self-Balancing. Print ISBN: 978-1-4398-1965-4 eBook ISBN: 978-1-4665-5376-7 February 2012, 6-1/8 x 9-1/4, 108 pp., Soft Cover Suggested Price: $20.95 / £13.99
Using Leadership Paradox to Execute with Confidence Ralph Jacobson Principal - The Leader’s Toolbox, Inc.
This book demonstrates how organization leaders who balance several key paradoxes achieve greater growth and sustainability in the long term than those who use financial data alone. It addresses the issues that are the most troublesome to people and the organizations they work for. The author provides deep insight into the root causes of workplace issues and provides practical language and tools to address the paradoxes that seem to block the achievement of success and life satisfactions. Print ISBN: 978-1-4665-9643-6 eBook ISBN: 978-1-4665-9645-0 September 2013, 6-1/8 x 9-1/4, 169 pp. Suggested Price: $39.95 / £25.99
The Innovative Lean Enterprise Using the Principles of Lean to Create and Deliver Innovation to Customers Anthony Sgroi, Jr. Director of R&D, Unger Enterprises
This book explains how to use Lean principles to drive innovation and strategic portfolio planning. It outlines simple yet powerful visual Lean tools that can enhance idea generation and product development. It discusses customer value in the form of the benefits customers desire and walks readers through the processes of using Lean techniques to effectively evaluate the quality of any prospective marketing opportunity. Filled with examples that readers can easily relate to, it includes examples from a variety of industries, including healthcare. Print ISBN: 978-1-4822-0390-5 eBook ISBN: 978-1-4822-0391-2 August 2013, 7 x 10, 315 pp. Suggested Price: $59.95 / £38.99
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Lean Production for the Small Company Mike Elbert Elbert Lean Business Systems
Make No Mistake! An Outcome-Based Approach to Mistake-Proofing C. Martin Hinckley
Print ISBN: 978-1-4398-7779-1 eBook ISBN: 978-1-4398-7780-7 August 2012, 7 x 10, 295 pp., Soft Cover Suggested Price: $52.95 / £33.99
A compendium of the best methods for reducing complexity, variation, confusion, and the other root causes of defects, this book elucidates a powerful mistake-proofing tool that focuses on preventing rather than detecting defects. Even more importantly, Hinckley’s mistake-proofing documentation forms helps readers adapt this methodology to their defect prevention efforts. Because mistake-proofing is a skill that improves through familiarity with previous solutions, Hinckley’s new classification systems is the key to rapidly finding outstanding solutions to current problems on the shop floor. Print ISBN: 978-1-56327-227-1 September 2001, 8-1/2 x 11, 440 pp. Suggested Price: $104.95 / £65.99
Liquid Lean
Mistake-Proofing for Operators
Developing Lean Culture in the Process Industries
The ZQC System
Raymond C. Floyd
Winner of a Shingo Prize, Mistake-Proofing for Operators introduces operators and assembly workers to the basic methodology of Zero Quality Control (ZQC) in an easy-toread format that covers all aspects of this manufacturing improvement strategy. It includes the instructional features that are the signature of the Shopfloor Series. The goal: to place powerful and proven improvement tools such as ZQC and mistakeproofing in the hands of your company’s entire workforce.
Suncor, Calgary, Alberta, Canada
Liquid industries can make great use of the concepts of Lean. However, largely because they are naturally conservative and more financially stable than most, these industries do not generally make use of Lean manufacturing, and great case stories of successful Lean implementation are rare. This book is the first to offer details and examples of adapting Lean manufacturing to liquid industries. It is based on more than twenty years of industry experience from the legendary Raymond Floyd, one of the first to successfully practice Lean in the chemical industry.
Tools & Methods
This hands-on guide to adapting Lean principles and the Toyota Production System to high-mix/low-volume environments uses charts, pictures, and easy-tounderstand language to describe the methods needed to improve processes and eliminate waste. It walks readers through the correct order of implementation and describes problems and pitfalls along with time-tested solutions. Explaining how to incorporate existing systems into a Lean strategy, the book starts with the fundamentals and builds on them to describe the full range of tools and processes needed to implement Lean.
Productivity Press Development Team
Print ISBN: 978-1-56327-127-4 January 1997, 7 x 10, 96 pp., Soft Cover Suggested Price: $35.95 / £17.99
Print ISBN: 978-1-4200-8862-5 eBook ISBN: 978-1-4200-8863-2 February 2010, 6-1/8 x 9-1/4, 346 pp. Suggested Price: $57.95 / £36.99
71 Made-to-Order Lean
Poka-Yoke
Excelling in a High-Mix, Low-Volume Environment
Improving Product Quality by Preventing Defects
Greg Lane
Edited by
Low Volume Lean, Stockton, California, USA
Nikkan Kogyo Shimbun
Toyota’s methods have rendered remarkable results in high-volume plants, but they have not been fully understood and correctly applied in high-mix, lowvolume environments. While Lean principles apply in such an environment, implementation methods and tools must be adapted and alternate methods embraced. Written by one of the few individuals certified as a Toyota Production System Key Person, this book is ideal for manufacturers that have hundreds to thousands of active part numbers with few or no ongoing forecasted volumes, and for shops that build to order. It focuses on eliminating non-value-added activities and instituting improvements on repetitive jobs.
A completely illustrated guide to poka-yoke for supervisors and shop-floor workers, this book summarizes many of the concepts and main features of poka-yoke. It includes 240 examples, organized according to the broad issue or problem they address, of poka-yoke improvements implemented in Japanese plants. The author pinpoints how poka-yoke applied to specific devices, parts and products, categories of improvement methods, and processes. He provides sample improvement forms readers can use to sketch out their ideas.
Print ISBN: 978-1-56327-362-9 August 2007, 8-1/2 x 11, 192 pp., Soft Cover Suggested Price: $65.95 / £42.99
Print ISBN: 978-0-915299-31-7 February 1989, 8-1/2 x 11, 304 pp. Suggested Price: $98.95 / £62.99
For more information and a complete list of titles, visit us at www.crcpress.com
Quick Changeover Concepts Applied
Removing the Barriers to Efficient Manufacturing
Dramatically Reduce Set-Up Time and Increase Production Flexibility with SMED
Real-World Applications of Lean Productivity
Karsten Herr The book discusses the importance of changeovers to production scheduling and the strategic relevance of shortening changeover times for production companies. It redefines the definition of set-up and set-up time, explains ways to analyze changeovers, and shows a step for step method for the development of quick changeover concepts. The text is written in a way that anyone involved with production processes can use it as a valuable resource.
Daniel L. Ferguson This book is a practical roadmap that shows managers how to eliminate the barriers that keep them from achieving high productivity levels while producing consistent quality products. The underlying basis is Deming’s methodology for reducing variability but presents it in a new way by moving from theoretical to real-life application. It also incorporates other common-sense approaches that have proven to be successful and which enhance some specific foundational principles. Figure slides are available upon qualified course adoption.
Tools & Methods
Print ISBN: 978-1-4665-9631-3 December 2013, 6-1/8 x 9-1/4, 165 pp., Soft Cover Suggested Price: $49.95 / £31.99
Print ISBN: 978-1-4665-5551-8 eBook ISBN: 978-1-4665-5552-5 January 2013, 7 x 10, 294 pp., Soft Cover Suggested Price: $39.95 / £25.99
Quick Changeover for Operators The SMED System
A Revolution in Manufacturing
Shigeo Shingo
The SMED System
SMED (Single-Minute Exchange of Die) is a method that facilitates equipment or product changeovers in record time—often less than 10 minutes. Developed from A Revolution in Manufacturing: The SMED System, written for managers, this book is intended for frontline production and assembly associates. It explains why SMED is important and examines the basic stages of SMED. The authors organized the material into chunks of information that can be covered in a series of short sessions. Each chapter includes reflection questions to stimulate group discussion.
Shigeo Shingo
Print ISBN: 978-1-56327-125-0 June 1996, 7 x 10, 96 pp., Soft Cover Suggested Price: $35.95 / £17.99
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Reducing Process Costs with Lean, Six Sigma, and Value Engineering Techniques Kim H. Pries and Jon M. Quigley
Written by the industrial engineer who developed SMED (single-minute exchange of die) for Toyota, A Revolution in Manufacturing provides a full overview of this powerful just in time production tool. It offers the most complete and detailed instructions available anywhere for transforming a manufacturing environment in ways that will speed up production and make small lot inventories feasible. The author delves into the theory and practice of the SMED system, explaining fundamentals as well as techniques for applying SMED. The text is supported with hundreds of illustrations and photographs as well as case studies. Print ISBN: 978-0-915299-03-4 April 1985, 6 x 9, 384 pp. Suggested Price: $104.95 / £65.99
Stewart’s Guide to Floor Management The Floor Managers Guide to the Leadership and Improvement
Co-Founders, Value Transformation, LLC, Texas, USA
John Stewart
This book reviews the multiple techniques and areas for improving the cost of products, processes, and services. It presents multiple approaches that can help readers select the best solution for their company’s culture and capabilities. The authors emphasize home-grown techniques that fit an organization’s culture and do not require the implementation of new methodology. They present Six Sigma cost savings techniques, including Manufacturing Six Sigma, Services Six Sigma, and design for Six Sigma. The book also covers costs with traditional Lean and Lean Six Sigma.
Stewart Advisor Group, LLC, Midway, Kentucky, USA
Print ISBN: 978-1-4398-8725-7 eBook ISBN: 978-1-4398-8726-4 December 2012, 6-1/8 x 9-1/4, 365 pp. Suggested Price: $83.95 / £51.99
Print ISBN: 978-1-4665-5979-0 March 2014, 7 x 10, 180 pp., Soft Cover Suggested Price: $39.95 / £25.99
Based on the author’s experience successfully managing floor operations at a Toyota plant for many years, this book documents a process to facilitate success for anyone tasked with this job. It presents an actionable methodology and gives readers insights into proven techniques that can be used to establish and maintain operational excellence. The author outlines the role of the shop floor manager as the member of the management team most closely involved with the process for creating value for the customer.
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The 5S Pocket Guide
TPM in Process Industries
James Peterson and Roland Smith, PhD
Edited by
Print ISBN: 978-0-527-76338-1 February 1998, 4 1/5 x 6 1/2, 64 pp., Soft Cover Suggested Price: $12.95 / £9.99
Tokutaro Suzuki Process industries have a particularly urgent need for collaborative equipment management systems, but until now have lacked for programs directed toward their specific needs. TPM in Process Industries brings together top consultants from the Japan Institute of Plant Maintenance to modify the original TPM Development Program. In this volume, they demonstrate how to analyze process environments and equipment issues including process loss structure and calculation, autonomous maintenance, equipment and process improvement, and quality maintenance. Print ISBN: 978-1-56327-036-9 May 1994, 8-1/2 x 11, 416 pp. Suggested Price: $115.95 / £72.99
TPM for Every Operator
Uptime
Japan Institute of Plant Maintenance
Strategies for Excellence in Maintenance Management, Second Edition
TPM for Every Operator covers the information that needs to be communicated to operators when facilitating a company-wide TPM initiative. It covers the main aspects of TPM, introducing frontline workers to this important manufacturing strategy that encourages them to participate in and even initiate routine maintenance that can help extend machine life and prevent stoppages. Based on actual implementations, this book addresses the challenges which TPM often raises for operators. Concise and accessible, it can be used as part of an extensive TPM training program. Print ISBN: 978-1-56327-080-2 April 1996, 7 x 10, 137 pp., Soft Cover Suggested Price: $35.95 / £17.99
Tools & Methods
The 5s Pocket Guide is designed to enhance awareness of the principles behind the 5s System and identify its impact on improving efficiency and promoting a safe working environment. Using a condensed format, it outlines a disciplined methodology for implementing 5s, organized around a six-step method. By employing this handy resource, organizations can more easily build employee awareness of 5s throughout their plants, leading to dramatic improvements in productivity, safety, and profitability.
John D. Campbell James V. Reyes-Picknell Revised and expanded, this second edition provides insight into successful strategies for managers, maintenance, and non-maintenance professionals alike. Updated topics cover reliability maintenance improvements and the challenges of finding qualified maintenance personnel due to an aging labor force. In addition, it gives a thorough review of what it takes to achieve excellence in maintenance. It treating this technical topic, it links a variety of seemingly disparate and competing concepts into a single simple strategy. Print ISBN: 978-1-56327-335-3 March 2006, 6 x 9, 384 pp. Suggested Price: $59.95 / £31.99
73 TPM for Supervisors
Zero Quality Control
Productivity Press
Source Inspection and the Poka-Yoke System
To see the benefits of advanced manufacturing methods, they must be practiced consistently by the entire workforce. Demonstrating a simple, low-cost way to get everyone on board quickly, this book presents methods and hands-on activities that shopfloor teams can use to maximize equipment effectiveness. It provides an overview of the basic features and the implementation process in an easy-to-follow presentation. With a focus on the role of supervisors in maximizing equipment effectiveness, the book covers the causes of breakdowns and defects as well as autonomous maintenance activities in production. Print ISBN: 978-1-56327-161-8 October 1996, 7 x 10, 96 pp., Soft Cover Suggested Price: $35.95 / £17.99
Shigeo Shingo A combination of source inspection and mistake-proofing devices is the only method to get you to zero defects. Shigeo Shingo shows you how this proven system for reducing errors turns out the highest quality products in the shortest period of time. Shingo provides 112 specific examples of poka-yoke development devices on the shop floor, most of them costing less than $100 to implement. He also discusses inspection systems, quality control circles, and the function of management with regard to inspection. Print ISBN: 978-0-915299-07-2 April 1986, 6 x 9, 336 pp. Suggested Price: $104.95 / £65.99
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Creating Mixed Model Value Streams
Value Stream Management / Facility Management 74
Practical Lean Techniques for Building to Demand, Second Edition Kevin J. Duggan Duggan Associates, North Kingstown, Rhode Island, USA
This second edition of a bestseller provides updates to sections on mixed model value streams. It introduces new information on constructing product family matrices and expands the concept of takt in mixed model. It includes a new section on handling shared resources to support mixed model production. The author demonstrates advanced techniques to create flow through shared resources and provides new concepts on sequencing work, such as offset scheduling and sequenced FIFO lanes. The book includes a CD with spreadsheets, samples, and case studies. Print ISBN: 978-1-4398-6843-0 eBook ISBN: 978-1-4398-6844-7 July 2012, 8-1/2 x 11, 258 pp., Soft Cover Suggested Price: $62.95 / £40.99
The Fukushima 2011 Disaster Ronald Eisler U.S. Geological Survey (Retired), Potomac, Maryland, USA
On March 11, 2011, Japan experienced the largest earthquake in its history, causing massive loss of life and damage to property and infrastructure. This book discusses governmental and civilian responses to the emergency and summarizes and critically analyzes the natural events and human shortcomings responsible for the failure of the Fukushima reactors during the first year following the accident. It covers the plant’s safety history, the tsunami and earthquake, and the farreaching implications of the events on the entire nuclear reactor industry. Print ISBN: 978-1-4665-7782-4 eBook ISBN: 978-1-4665-7783-1 December 2012, 6-1/8 x 9-1/4, 152 pp. Suggested Price: $73.95 / £46.99
Mapping the Total Value Stream
Energy Management Handbook
A Comprehensive Guide for Production and Transactional Processes
Steve Doty
Mark A. Nash Pelco Products, Edmond, Oklahoma, USA
Sheila R. Poling Pinnacle Partners, Inc., Oak Ridge, Tennessee, USA
While other books focus on either production process Value Stream Mapping or transactional process mapping, this work meets the needs of manufacturers and service sector organizations by detailing both. It teaches readers what techniques are commonly applicable, and also explains areas of difference, so readers will be able to adapt to whatever situations arise. Extending the lessons originally put forward in Value Stream Management for the Lean Office, this work goes beyond theory. Print ISBN: 978-1-56327-359-9 June 2008, 8-1/2 x 11, 296 pp., Soft Cover Suggested Price: $57.95 / £36.99
Eighth Edition Energy Engineer, Colorado Springs Utilities
Wayne C. Turner Professor Emeritus, Oklahoma State University
This comprehensive handbook has become recognized as the definitive stand-alone energy manager’s desk reference. This eighth edition includes significant updates to energy management controls systems, commissioning, measurement and verification, and high performance green buildings. Revised chapters cover motors and drives, HVAC systems, lighting, alternative energy systems, building envelope, performance contracting and natural gas purchasing. Detailed illustrations, tables, graphs and other helpful working aids are provided throughout. Print ISBN: 978-1-4665-7828-9 November 2012, 8-1/2 x 11, 950 pp. Suggested Price: $259.95 / £165.00
Value Stream Management
Handbook of Energy Audits
Eight Steps to Planning, Mapping, and Sustaining Lean Improvements
Ninth Edition
Don Tapping, Tom Luyster, and Tom Shuker
Association of Energy Engineers, Atlanta, Georgia, USA
Value stream management simplifies planning for Lean implementation. It links the metrics and reporting required by management with the tools needed on the manufacturing floor. In this volume, the authors stress the importance of reaching beyond single-point kaizens to ensure a sustainable Lean implementation process. The book focuses on the value stream management storyboard, a tool representing an eight-step process for Lean implementation. The storyboard brings together people, tools, metrics, and reporting into one visual document. The book includes a CD with a Lean assessment tool, a storyboard template, charts, forms, and worksheets.
Consultant
Print ISBN: 978-1-56327-245-5 May 2002, 8-1/2 x 11, 176 pp., Soft Cover Suggested Price: $59.95 / £31.99
Albert Thumann Terry Niehus William J. Younger Consultant
This bestselling handbook is a comprehensive and practical reference on energy auditing in buildings and industry. Topics include energy assessment and computer software which will guide you in planning and carrying out a thorough and accurate energy audit of any type of facility, including electrical, mechanical and building systems analysis. Clear, easy-tofollow instructions guide you through accounting procedures, rate of return and life cycle cost analysis. Also covered is information on understanding your utility bill and using that knowledge to trim your energy costs. Print ISBN: 978-1-4665-6162-5 November 2012, 6 x 9, 495 pp. Suggested Price: $129.95 / £82.00
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Handbook of Energy Engineering
Practical Plant Failure Analysis
Seventh Edition Albert Thumann Association of Energy Engineers, Atlanta, Georgia, USA
Neville W. Sachs, PE
D. Paul Mehta
Sachs, Salvaterra & Associates Inc., Syracuse, New York, USA
Bradley University, Peoria, Illinois, USA
Series: Dekker Mechanical Engineering
With new chapters on electrical system optimization and ISO 50001, this edition covers the latest updates to codes and standards in the energy industry. It includes chapters on energy economic analysis, energy auditing, waste heat recovery, utility system optimization, HVAC, cogeneration, control systems, energy management, compressed air system optimization and financing energy projects. This reference will guide you in applying the principles of energy engineering and management to the design of electrical, HVAC, utility, process, and building systems for new design and retrofit projects.
Providing a clear explanation of the major failure mechanisms and how to identify them, Practical Plant Failure Analysis describes mechanisms, wear, corrosion, overload, and fatigue. Showing how the failure mechanisms appear in components such as shafts, bearings, and gears, it examines many of the critical operating details in an accessible manner and offers charts that illustrate how to identify specific failure. Additional coverage includes physical failure analysis, basic materials properties, differences between ductile and brittle overload failures, and high- and low-cycle fatigue.
Print ISBN: 978-1-4665-6161-8 February 2013, 6 x 9, 486 pp. Suggested Price: $129.95 / £82.00
Print ISBN: 978-0-8493-3376-7 eBook ISBN: 978-1-4200-2000-7 August 2006, 7 x 10, 288 pp. Suggested Price: $129.95 / £84.00
High-Performance Buildings
Production and Operations Management
A Guide for Owners and Managers
Edited by
Anthony Robinson
Vijay Kumar Khurana Rukukmani Devi Institute of Advanced Studies, Delhi, India
This book provides a blueprint for action for readers making decisions about how to improve the energy efficiency and performance of new or existing buildings. Suitable for both seasoned veterans and new managers, it takes an objective and orderly approach to what is often a complex, costly, and time-consuming process. The book presents fundamental principles illustrated with case studies. It thoroughly covers the topics in a concise, technically accurate way. The book is designed for architects, engineers, and construction managers. Print ISBN: 978-1-4398-5199-9 December 2013, 6 x 9 Suggested Price: $149.95 / £95.00
Facility Management
A Guide to Understanding Machinery Deterioration and Improving Equipment Reliability
An authoritative presentation of activities, functions, and concepts of production and operations management activities, this book begins with the nature and scope of production management, guiding step-by-step through production activities, such as process and service design, facilities and plant location, layout planning, and materials planning. It also covers production planning and control and materials requirements. The book illustrates long-, medium-, and short-term production activities as well as support functions and advanced management concepts, making it a one-stop, essential resource. Print ISBN: 978-1-4200-7048-4 December 2013, 7 3/8 x 9 1/4, 400 pp. Suggested Price: $99.95 / £60.99
75 A Practical Guide to Facilities Management
Pump User’s Handbook
Ian C. Barker
Heinz P. Bloch
Blackburn College, Lancashire, UK
Consultant, West Des Moines, Iowa, USA
This book provides a readily accessible and practical guide to the increasingly important subject of facilities management. It shows the formal basis for the complex and constantly moving requirements of FM and recognizes that it is becoming more vital in its role of enabling the core business of a company to function effectively and is fast becoming a methodology for affecting and influencing the profitability of most organizations. Print ISBN: 978-1-4665-9004-5 August 2013, 6 x 9, 288 pp., Soft Cover Suggested Price: $89.95 Available for sale only in North America
Life Extension, Fourth Edition Allan R. Budris Consultant, Geneva, New York, USA
This text explains just how and why the best-of-class pump users are consistently achieving superior run lengths, low maintenance expenditures and unexcelled safety and reliability. Written by practicing engineers whose working career was marked by involvement in pump specification, installation, reliability assessment, component upgrading, maintenance cost reduction, operation, troubleshooting and all conceivable facets of pumping technology, this text describes in detail how to accomplish best-of-class performance and low life cycle cost. Print ISBN: 978-1-4822-2864-9 November 2013, 8-1/2 x 11, 556 pp. Suggested Price: $179.95 / £114.00
For more information and a complete list of titles, visit us at www.crcpress.com
General References / Manufacturing & Industrial Engineering 76
Quality Lighting for High Performance Buildings
MOST Work Measurement Systems
Michael Stiller
Third Edition
This book provides an overview of the basic concepts of quality, indoor lighting, and explains concepts like visual comfort, visual interest, and integrated design as they relate to the practice of lighting design. Energy-efficient lighting technologies, including LED lighting and digital control systems, and design strategies that increase visual comfort and productivity are discussed and examined in a straightforward way to give the reader, whether an architect, interior designer, engineer, building trades professional, or student a broad understanding of the art and science of energy-efficient quality lighting.
K.B. Zandin
Print ISBN: 978-1-4665-0130-0 March 2012, 6 x 9, 300 pp. Suggested Price: $129.95 / £82.00
Textbook
Bodyspace
H.B. Maynard and Company, Inc., Pittsburgh, Pennsylvania, USA Industrial Engineering: A Series of Reference Books and Textbooks
This book is an essential guide for those in training for their MOST® certification as well as for anyone looking to enhance their marketability to prospective employers. Revised to accommodate the evolving needs of current and emerging industries, the third edition clarifies the working rules and data card format for BasicMOST®, MiniMOST®, and MaxiMOST®; presents a thorough description of the application of AdminMOST™, a version of BasicMOST® for measuring administrative tasks in retail, banking, and service environments. Print ISBN: 978-0-8247-0953-2 December 2002, 6 x 9, 552 pp. Suggested Price: $115.95 / £72.99
The SAP Materials Management Handbook
Anthropometry, Ergonomics and the Design of Work, Third Edition
Ashfaque Ahmed
Stephen Pheasant
SAP Materials Management module (SAP MM) takes care of business functions related to purchasing and inventory management. SAP MM also takes care of defining and maintaining materials in the system. This book provides readers with a complete understanding on how to configure and implement SAP materials management module on projects. All the business flows are captured through system screen shots and explained with examples in “how to do it”. The book includes case studies taken from real projects.
University of Surrey, Guildford, UK
Christine M. Haslegrave University of Nottingham, UK
This third edition maintains the same content and structure as previous editions, but updates the material and references to account for recent developments in the field, including new research findings and anthropometric surveys. Chapters on Health and Safety and Ergonomics in the Office include research, techniques, and changes in legislation that have taken place in recent years. The book includes information on international standards and regulations and offers information on a variety of computer input devices, “hot desking,” and children’s use of computers.
SCM Consulting, Bhilai, Chattisgarh, India
Print ISBN: 978-1-4665-8162-3 March 2014, 7 x 10, 448 pp. Suggested Price: $79.95 / £49.99
Print ISBN: 978-0-415-28520-9 July 2005, 6-1/8 x 9-1/4, 352 pp. Suggested Price: $83.95 / £51.99
Mechanical Tolerance Stackup and Analysis
Agile Strategy Management
Second Edition
Techniques for Continuous Alignment and Improvement
Bryan R. Fischer
Soren Lyngso
Advanced Dimensional Management, Sherwood, Oregon, USA
ESI International Project Management Series
Series: Dekker Mechanical Engineering
Written by one of the foremost authorities in the field, this second edition presents the necessary background and proven step-by-step procedures for solving both simple and complex tolerance analysis problems. Using the techniques described in this text, design engineers can ensure that parts and assemblies will satisfy their intended functions. In addition, manufacturing, inspection, assembly, and service personnel can use the methods discussed to troubleshoot designs, verify in-process steps will meet objectives, and find ways to improve performance and reduce costs. Print ISBN: 978-1-4398-1572-4 eBook ISBN: 978-1-4398-1573-1 April 2011, 6 x 9, 508 pp. Suggested Price: $146.95 / £93.00
Lyngso Informatique
Strategies are challenged all the time because markets, technology, legal factors, government, and other factors change. In order to ensure that a strategy does not become ephemeral it must be flexible when confronting the challenges. This flexibility is ensured by building agility into the methods proposed in this book for initiation, development, implementation, and governance of strategic initiatives. The book shows how you can initiate, develop, implement, and govern a healthy strategy delivering the benefits expected by all stakeholders. Print ISBN: 978-1-4665-9607-8 February 2014, 6-1/8 x 9-1/4, 320 pp. Suggested Price: $79.95 / £49.99
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Selecting the Right Methods and Tools
Textbook
Instrumentation for Process Measurement and Control
Luis Rocha-Lona, Jose Arturo Garza-Reyes, and Vikas Kumar
Third Edition
This book discusses the most well-known excellence models, methods, and tools to foster quality management, including how to develop abilities in order to identify core operational and support processes to set a strategic agenda for quality management projects. It discusses building the Quality Management Systems (QMS) based on two important organizational elements: needs and resources. With a clear focus on business performance and a process management, it provides the basis for creating a quality management-culture.
The perennially bestselling third edition of Instrumentation for Process Measurement and Control provides an outstanding and practical reference for both students and practitioners. It introduces the fields of process measurement and feedback control and bridges the gap between basic technology and more sophisticated systems. Keeping mathematics to a minimum, the material meets the needs of the instrumentation engineer or technician who must learn how equipment operates. It covers pneumatic and electronic control systems, actuators and valves, control loop adjustment, combination control systems, and process computers and simulation.
Print ISBN: 978-1-4665-6499-2 eBook ISBN: 978-1-4665-6500-5 June 2013, 7 x 10, 202 pp., Soft Cover Suggested Price: $49.95 / £31.99
Creating a Lean and Green Business System Techniques for Improving Profits and Sustainability Keivan Zokaei, Hunter Lovins, Andy Wood, and Peter Hines This book offers opportunities for innovation that can simultaneously reduce dependence on natural resources and enhance global prosperity. It explores less understood aspects of Lean and green – discussing their evolution independently as well as the opportunities that exist in their integration, highlighting the importance of a cultural shift across the whole company. Outlining a systematic way to eliminate harmful waste while generating green value, the book explains how to become economically successful and environmentally sustainable by adopting the Lean and green business system model. Print ISBN: 978-1-4665-7112-9 eBook ISBN: 978-1-4665-7113-6 May 2013, 7 x 10, 253 pp., Soft Cover Suggested Price: $29.95 / £19.99
Handbook of Industrial and Systems Engineering
Norman A. Anderson
Print ISBN: 978-0-8493-9871-1 October 1997, 6-1/8 x 9-1/4, 512 pp. Suggested Price: $109.95 / £69.99
Key Engineering Materials Volume I: Current State-of-the-Art on Novel Materials Edited by
Devrim Balköse, Daniel Horak, and Ladislav Šoltés With coverage of a broad range of key engineering materials, this book provides a single, comprehensive book summarizing all aspects involved in the functional materials production chain. It introduces state-of-the-art technology in key engineering materials, emphasizing the rapidly growing technologies. It takes a unique approach by presenting specific materials, then progresses into a discussion of the ways in which these novel materials and processes are integrated into today’s functioning manufacturing industry. Print ISBN: 978-1-926895-73-4 November 2013, 6-1/8 x 9-1/4, 450 pp. Suggested Price: $149.95 / £95.00
77 Key Engineering Materials
Second Edition
Volume II: Interdisciplinary Concepts and Research
Edited by
Edited by
Adedeji B. Badiru
François Kajzar, Eli M. Pearce, Nikolai A. Turovskij, and Omari V. Mukbaniani
Air Force Institute of Technology, Wright-Patterson AFB, Ohio, USA Industrial Innovation Series
A new edition of the bestselling industrial and systems engineering text, this book provides readers with easy access to a wide range of industrial engineering tools and techniques in a concise format. It expands the breadth and depth of coverage, emphasizing new systems engineering tools, techniques, and models. New coverage includes control charts, engineering economy, health operational efficiency, healthcare systems, human systems integration, Lean systems, logistics transportation, manufacturing systems, material handling systems, process view of work, and queuing systems. Print ISBN: 978-1-4665-1504-8 October 2013, 7 x 10, 1476 pp. Suggested Price: $169.95 / £108.00
Manufacturing & Industrial Engineering
Building Quality Management Systems
This book provides innovative chapters on the growth of educational, scientific, and industrial research activities among chemists, biologists, and polymer and chemical engineers and provides a medium for mutual communication between international academia and the industry. It presents significant research and reviews reporting new methodologies and important applications in the fields of industrial chemistry, industrial polymers and biotechnology as well as includes the latest coverage of chemical databases and the development of new computational methods and efficient algorithms for chemical software and polymer engineering. Print ISBN: 978-1-926895-74-1 November 2013, 6-1/8 x 9-1/4, 360 pp. Suggested Price: $149.95 / £95.00
For more information and a complete list of titles, visit us at www.crcpress.com
Textbook
Lean Production for Competitive Advantage A Comprehensive Guide to Lean Methodologies and Management Practices
Manufacturing & Industrial Engineering 78
John Nicholas Loyola University, USA
The Lean concepts and principles described in this book have revolutionized manufacturing practice and business conduct in a manner similar to what Henry Ford’s system did for mass manufacturing. Based on three decades of teaching experience, Lean Production for a Competitive Advantage introduces the Lean philosophy and illustrates the effective application of Lean tools with real-world case studies. From fundamental concepts to integrated planning and control in pull production and the supply chain, the text provides a complete introduction to Lean production. Print ISBN: 978-1-4398-2096-4 eBook ISBN: 978-1-4398-2099-5 July 2010, 7 x 10, 527 pp. Suggested Price: $91.95 / £58.99
Methods in Product Design New Strategies in Reengineering Edited by
Process Techniques for Engineering High-Performance Materials Tim Oberle Sealed Air Corporation, Saddle Brook, New Jersey, USA
With processed materials, subtle variations in the production process can affect the performance of individual batches, for better or for worse. This book explores R&D strategies for developing products when the properties are highly dependent on processing variables. It also offers practical advice on how to foster creativity, avoid the inevitable scale-up problems, get the most out of expensive trial work in a plant environment, and find systems solutions to customer problems. Hundreds of real-world examples illustrate successes and failures in materials development. Print ISBN: 978-1-4665-8188-3 eBook ISBN: 978-1-4665-8189-0 June 2013, 6-1/8 x 9-1/4, 493 pp., Soft Cover Suggested Price: $89.95 / £57.99
Textbook
Production and Operations Management Systems
Ali K. Kamrani, Maryam Azimi, and Abdulrahman M. Al-Ahmari
Sushil Gupta
University of Houston, Texas, USA
Martin Starr
This book discusses ways to assess changing demands and sources, and delves into what is needed to successfully manufacture goods in a demanding market. It reviews proven methods for assessing customer need. Then, after showing how changing needs impact the reengineering of products, it explains how needed change can be efficiently achieved. It details how IT advances and technology support customer-focused product development, discusses cutting-edge mass customization principles that maximize cost-effective production, and illustrates how to implement a web-based product design environment.
Rollins College, Winter Park, Florida, USA
Print ISBN: 978-1-4398-0832-0 eBook ISBN: 978-1-4398-0833-7 May 2013, 6-1/8 x 9-1/4, 340 pp. Suggested Price: $89.95 / £57.99
Print ISBN: 978-1-4665-0733-3 March 2014, 6-1/8 x 9-1/4, 464 pp. Suggested Price: $89.95 / £57.99
Textbook
Vanishing Boundaries
Performance Evaluation of Industrial Systems Discrete Event Simulation in Using Excel/VBA, Second Edition David Elizandro Tennessee Tech University, Cookeville, USA
Hamdy Taha University of Arkansas, Fayetteville, USA
Florida International University, Miami, USA
This text provides an understanding of the manufacturing and operations functions as well as the processes of goods and service producers. Illustrating how operations relate to the rest of the organization, it will help readers develop a sense of managerial competence in making decisions in the design, planning, operation and control of manufacturing, production, and operations systems through examples and case studies. An accompanying website offers slides, lectures, Excel worksheets, and solutions to short and extended problem sets.
How Integrating Manufacturing and Services Creates Customer Value, Second Edition Richard E. Crandall Appalachian State University, Boone, North Carolina, USA
William R. Crandall University of North Carolina, Pembroke, USA Series: Resource Management
Discussing fundamental modeling tools, queuing theory, and discrete event simulation for evaluating production systems, this book presents a development environment for discrete event simulation in a language easy enough to use but flexible enough to facilitate modeling complex systems. Incorporating the use of discrete simulation to statistically analyze a system and render the most efficient time sequences, designs, upgrades, and operations, this new edition develops new visualization graphics for DEEDS software, includes improvements in the optimization of the simulation algorithms, and adds a chapter on queuing models.
Presenting the innovative thesis that global competition and supply chain complexity are increasing so rapidly that managers must reach across the manufacturing and service boundary to gather more universally applicable ideas, this groundbreaking work addresses the unprecedented array of new or aggravated conditions that today’s business managers must face. Businesses need to become more consumercentric, efficient, and quality conscious. This book addresses problems, solutions, and implementation strategies as well as risk and crisis management, sourcing, healthcare, alternative energy infrastructure, integration of supply chain services, advances in IT, social media, and customer building.
Print ISBN: 978-1-4398-7134-8 eBook ISBN: 978-1-4665-0335-9 April 2012, 7 x 10, 503 pp. Suggested Price: $135.95 / £86.00
Print ISBN: 978-1-4665-0590-2 November 2013, 6-1/8 x 9-1/4, 540 pp. Suggested Price: $89.95 / £57.99
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Design for Six Sigma in Product and Service Development
Handbook of Industrial Drying
Applications and Case Studies
Edited by
Edited by
Arun S. Mujumdar
Third Edition
Missouri University of Science and Technology, Rolla, USA
Sandra L. Furterer Southern Polytechnic State University, Marietta, Georgia, USA
Design for Six Sigma (DFSS) is a data-driven quality strategy for designing products and services. The goal of DFSS is to avoid process problems using systems engineering techniques. DFSS consists of five interconnected phases: Define, Measure, Analyze, Design, Verify. This book provides a detailed description of how to apply DFSS in product and service development. It supplies instructional strategies, an overview of benefits, and a roadmap that links several methodologies including organizational leadership, product development, system integration, critical parameter management, and voice of the customer. Print ISBN: 978-1-4398-6060-1 eBook ISBN: 978-1-4398-6640-5 June 2012, 6-1/8 x 9-1/4, 444 pp. Suggested Price: $79.95 / £49.99
This handbook provides a comprehensive collection of expert knowledge from international academic and industry leaders. Encompassing fundamental aspects of various dryer types and methods, this book focuses on drying in a range of industrial sectors, from all foods to textiles, biofuels, ceramics, polymers, and nanoparticles. It addresses emerging technologies in detail and covers relevant topics including risk analysis and safety, cost estimation, and process calculations. Print ISBN: 978-1-57444-668-5 eBook ISBN: 978-1-4200-1761-8 November 2006, 8-1/2 x 11, 1312 pp. Suggested Price: $336.00 / £214.00
Fundamentals of Manufacturing For Engineers
Metalworking Fluids
Fred Waters
Edited by
This textbook will be welcomed throughout engineering education as the one-stop teaching text for students of manufacturing. It takes the student through the fundamental principles and practices of modern manufacturing processes in a lively and informative fashion. Topics include casting, joining, cutting, metal deformation processes, surface treatments and finishes, plastics and rubber processing, powder metallurgy, CNC, productivity, automation and quality assurance. It includes over 300 illustrations, as well as numerous case studies and exercises. Print ISBN: 978-1-85728-338-9 February 1996, 334 pp., Soft Cover Suggested Price: $75.95 / £47.99
Second Edition Jerry P. Byers Milacron Inc., Cincinnati, Ohio, USA Series: Manufacturing Engineering and Materials Processing
Revised and expanded, Metalworking Fluids summarizes the latest thinking on various technologies related to metalworking fluid development, evaluation, and application. This second edition contains new chapters on metal cutting, air quality and fluid mist in the workplace, as well as costs and benefits of metalworking fluids. It contains updated and additional material on evaluating fluid performance, microbial control, innovative technology in waste treatment processes to eliminate certain organic contaminants, methods for recycling and extending fluid life, and health and safety issues. Print ISBN: 978-1-57444-689-0 eBook ISBN: 978-1-4200-1773-1 March 2006, 7 x 10, 480 pp. Suggested Price: $199.95 / £127.00
Handbook of Induction Heating
Process Safety Management
Valery Rudnev, Don Loveless, and Raymond L. Cook
Leveraging Networks and Communities of Practice for Continuous Improvement
Inductoheat Inc, Madison Heights, Michigan, USA
Micah Black Tucker Induction, Shelby Township, Michigan, USA Series: Manufacturing Engineering and Materials Processing
Offering ready-to-use tables, diagrams, graphs, and simplified formulas for induction heating system design, this book contains numerous photographs, magnetic field plots, temperature profiles, case studies, hands-on guidelines, and practical recommendations to navigate through various system designs. It covers basic principles, modern design concepts, and advanced techniques engineers use to model and evaluate the different types of manufacturing processes based on heating by induction. The handbook further explains the electromagnetic and heat transfer phenomena that take place during induction heating. Print ISBN: 978-0-8247-0848-1 December 2002, 7 x 10, 796 pp. Suggested Price: $357.00 / £228.00
Manufacturing & Processing
National University of Singapore
Elizabeth A. Cudney
Chitram Lutchman, Douglas Evans, and Ramesh Sharma Suncor Energy Inc, Calgary, Canada
Rohanie Maharaj University of Trinidad and Tobago, Piarco
In a thin margins business environment characterized by scarce resources, operational discipline and excellence drives stakeholder confidence and corporate performance. Networks and communities of practices ensure sustained and continuous improvements in business. This book provides a simple path forward for organizations to recognize the benefits of networks and to proactively establish and support them within organizations to generate continuous and sustained improvement in work practices, procedures, and business performance. Print ISBN: 978-1-4665-5361-3 eBook ISBN: 978-1-4665-5363-7 July 2013, 6-1/8 x 9-1/4, 244 pp. Suggested Price: $99.95 / £63.99
For more information and a complete list of titles, visit us at www.crcpress.com
79
Textbook
Product Design for Manufacture and Assembly
Manufacturing & Processing / Operations Research 80
Third Edition Geoffrey Boothroyd Boothroyd Dewhurst Inc., Wakefield, Rhode Island, USA
Peter Dewhurst and Winston A. Knight University of Rhode Island, Kingston, USA Series: Manufacturing Engineering and Materials Processing
Now in its third edition, this volume features new problem sets and student assignments, making this respected reference work even more suitable for use in product design and design for manufacture courses. Chapters have been updated from previous editions with recent case studies of the application of design for manufacture and assembly techniques, important industry changes, and emphasis on current trends such as design for power injection molding and surface mount devices. Each chapter also includes updated cost information on materials, labor, and machine operations.
Sustainable Manufacturing Arun N. Nambiar and Adnar H. Sabuwala California State University, Fresno, USA Series: Nano and Energy
A resource for students and practitioners, this book covers a wide range of topics, including product design, supply chain management, performance indicators, implementation framework, information system, requirements, and mathematical models. The text features case studies, end-of-chapter review questions, an instructor’s manual, as well as online supplemental materials such as PowerPoint slides and sample exam questions with solutions. It provides practitioners in the industry with valuable insights into the sustainable manufacturing principles that enable them to effectively use these practices to their maximum benefits. Print ISBN: 978-1-4398-4519-6 June 2014, 6-1/8 x 9-1/4, 300 pp. Suggested Price: $99.95 / £63.99
Print ISBN: 978-1-4200-8927-1 eBook ISBN: 978-1-4398-8118-7 December 2010, 7 x 10, 709 pp. Suggested Price: $154.95 / £98.00
Textbook
The Product Wheel Handbook Creating Balanced Flow in High-Mix Process Operations Peter L. King and Jennifer S. King Lean Dynamics LLC, Newark, Delaware, USA
Business Process Modeling, Simulation and Design Second Edition Manuel Laguna University of Colorado, Boulder, USA
The product wheel design process has practical methods for finding the optimum sequence, therefore minimizing changeover costs and freeing up useful capacity. This book describes this proven technique for dealing with all of the issues related to multiple product situations. It walks the reader through a logical, detailed, step by step, process for designing and implementing the PW technique. Breaking down a fairly complex design process down into discrete, practical, manageable steps, it includes a case study that illustrates the design process and benefits.
Johan Marklund
Print ISBN: 978-1-4665-5418-4 eBook ISBN: 978-1-4665-5419-1 April 2013, 8-1/2 x 11, 219 pp., Soft Cover Suggested Price: $49.95 / £31.99
Print ISBN: 978-1-4398-8525-3 eBook ISBN: 978-1-4665-8440-2 April 2013, 7 x 10, 523 pp. Suggested Price: $99.95 / £63.99
Resistance Welding
Discrete and Continuous Simulation
Fundamentals and Applications, Second Edition Hongyan Zhang University of Toledo, Ohio, USA
Jacek Senkara Warsaw University of Technology, Poland
Drawing on state-of-the-art research results, this second edition presents fundamental aspects of important processes in resistance welding and discusses their implications on realworld welding applications. This updated edition incorporates many new features: more metallurgical aspects of materials, such as steels, aluminum and magnesium alloys, zinc, and copper; commonly used electric current waveforms; and magnesium welding in terms of cracking and expulsion. Along with new 2-D and 3-D lobe diagrams, it discusses the effect of individual welding parameters and new materials for the ultrasonic evaluation of welds. Print ISBN: 978-1-4398-5371-9 eBook ISBN: 978-1-4665-1158-3 December 2011, 7 x 10, 456 pp. Suggested Price: $179.95 / £112.00
Lund University, Sweden
Developed from the authors’ years of teaching process design and simulation courses, this text provides students with a thorough understanding of numerous analytical tools that can be used to model, analyze, design, manage, and improve business processes. It presents the tools to design effective business processes and the management techniques to operate them efficiently. This edition includes an introduction to simulation, a new chapter on business process analytics, and three completely revised chapters that incorporate ExtendSim 8.
Theory and Practice Susmita Bandyopadhyay and Ranjan Bhattacharya This book explores varied aspects of simulation concepts including continuous event simulation, optimization with simulation. It also discusses various probability distributions required for simulation and the random number generation techniques as the preliminary background concepts of simulation. It details the application of simulation for various fields of study and presents an overview of the existing literature on simulation, especially in the manufacturing field. The authors cover application of simulation in supply chain, future technologies and future trends. Print ISBN: 978-1-4665-9639-9 March 2014, 7 x 10, 536 pp. Suggested Price: $179.95 / £114.00
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Modeling and Analysis of Stochastic Systems
Principles of Risk Analysis Decision Making Under Uncertainty Charles Yoe
Second Edition
Notre Dame of Maryland University, Baltimore, USA
Vidyadhar G. Kulkarni
Most books on risk analysis focus on risk assessment. This book treats the whole of risk analysis—risk management, risk assessment, and risk communication—in an integrated fashion. The author combines the three tasks of risk analysis into a framework that supports decision making in an uncertain environment. The book introduces the language, models, and concepts of risk analysis, and then supplies tools, techniques, and methodologies to help readers apply the principles.
University of North Carolina, Chapel Hill, USA Series: Chapman & Hall/CRC Texts in Statistical Science
This text covers the most important classes of stochastic processes used in the modeling of diverse systems. For each class of stochastic process, the author includes its definition, characterization, applications, transient and limiting behavior, first passage times, and cost/reward models. Along with appendices that collect results from analysis and differential and difference equations, this edition contains a new chapter on diffusion processes with applications to finance. It also offers downloadable MATLAB®-based programs on the author’s website. Print ISBN: 978-1-4398-0875-7 December 2009, 6-1/8 x 9-1/4, 563 pp. Suggested Price: $109.95 / £69.99
Modeling of Responsive Supply Chain M.K. Tiwari, B. Mahanty, S.P. Sarmah, and M. Jenamani IIT Kharagpur Research Monograph Series
Addressing various aspects of supply chain management, this book describes the coordination between various elements in supply chain and optimizes the problem using both conventional and evolutionary approaches. It considers different models in the supply chain such as the transportation model, facility location model, assignment model, and planning and scheduling models. The text presents diverse technologies like RFID tags for detection of flow of particular item in the supply chain network. It also addresses the use of artificial intelligent optimization techniques in different types of supply chain problems.
Print ISBN: 978-1-4398-5749-6 eBook ISBN: 978-1-4398-5750-2 September 2011, 6-1/8 x 9-1/4, 583 pp. Suggested Price: $179.95 / £112.00
Textbook
Probability Foundations for Engineers
Operations Research
Textbook
Joel A. Nachlas Virginia Polytechnic Institute and State University, Blacksburg, USA
This textbook covers theory in an accessible manner and includes numerous practical examples based on engineering applications. The book begins with a summary of set theory and then introduces probability and its axioms. It covers conditional probability, independence, and approximations. An important aspect of the text is the fact that examples are not presented in terms of “balls in urns”. Many examples do relate to gambling with coins, dice, and cards but most are based on observable physical phenomena familiar to engineering students. Print ISBN: 978-1-4665-0299-4 eBook ISBN: 978-1-4665-1126-2 May 2012, 6-1/8 x 9-1/4, 184 pp. Suggested Price: $129.95 / £82.00
Print ISBN: 978-1-4665-1034-0 eBook ISBN: 978-1-4665-1036-4 August 2012, 6-1/8 x 9-1/4, 225 pp. Suggested Price: $146.95 / £93.00
81 Optimization with Maple for Engineers and Scientists
Reliability and Maintenance
Janos D. Pinter
Frank Beichelt
Ozyegin University, Istanbul, Turkey
University of Witwatersrand, Johannesburg, South Africa
Written by one of the main developers of the Global Optimization Maple™ Toolbox, this book uses the Maple 13 computing system as an advanced multipurpose modeling and optimization environment. It reviews the necessary components of Maple that serve as the basic building blocks of optimization models and discusses how to develop various models with Maple. A large number of numerical examples and case studies highlight the use of Maple in various application situations. Specific topics addressed include linear optimization, quadratic optimization, and nonlinear local and global optimization. Print ISBN: 978-1-4398-3907-2 June 2014, 6-1/8 x 9-1/4, 320 pp. Suggested Price: $89.95 / £57.99
Networks and Systems Peter Tittmann University of Applied Sciences Mittweida, Germany
This work gives an up-to-date presentation of system and network reliability analysis as well as maintenance planning with a focus on applicable models. Balancing theory and practice, it presents state-of-the-art research in key areas of reliability and maintenance theory and includes numerous examples and exercises. The book focuses on three key interconnected aspects of reliability theory: binary systems, network reliability, and maintenance models. Every chapter starts with theoretical foundations and basic models and leads to more sophisticated models and ongoing research. Print ISBN: 978-1-4398-2635-5 eBook ISBN: 978-1-4398-2636-2 May 2012, 6-1/8 x 9-1/4, 344 pp. Suggested Price: $104.95 / £66.99
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Textbook
Value-Added Decision Making for Managers Kenneth Chelst
Advances in the Human Side of Service Engineering Edited by
James C. Spohrer
Operations Research / Product Development
Wayne State University, Detroit, Michigan, USA
IBM Almaden Research Center, San Jose, California, USA
Yavuz Burak Canbolat
Louis E. Freund
Abbott Laboratories, Abbott Park, Illinois, USA
Developed from the authors’ longstanding course on decision and risk analysis, this text explores the important interaction between decisions and management action and clarifies the barriers to rational decision making. The authors analyze strengths and weaknesses of the best alternatives, enabling decision makers to improve on these alternatives by adding value and reducing risk. They also discuss bias, negotiations, project/ risk management, and ethical dilemmas. Numerous examples highlight realworld situations. Software tutorials and other material are available on the book’s website.
San Jose State University, California, USA Advances in Human Factors and Ergonomics Series
This volume focuses on the human aspects of manufacturing. It covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary manufacturing systems. The book also discusses issues that arise in both the shop floor and office environments, in the quest for manufacturing agility, i.e. enhancement and integration of human skills with hardware performance for improved market competitiveness, management of change, product and process quality, and human-system reliability.
Print ISBN: 978-1-4200-7572-4 eBook ISBN: 978-1-4200-7576-2 October 2011, 7 x 10, 578 pp. Suggested Price: $146.95 / £93.00
Print ISBN: 978-1-4398-7026-6 eBook ISBN: 978-1-4398-7027-3 July 2012, 6-1/8 x 9-1/4, 482 pp. Suggested Price: $83.95 / £51.99
Advances in Affective and Pleasurable Design
Human Factors of a Global Society
Edited by
A System of Systems Perspective
Yong Gu Ji Yonsei University, Seoul, Korea Series: Advances in Human Factors and Ergonomics Series
This volume discusses pleasurable design—a part of the traditional usability design and evaluation methodologies. The book emphasizes the importance of designing products and services to maximize user satisfaction. By combining this with traditional usability methods it increases the appeal of products and use of services. Print ISBN: 978-1-4398-7118-8 eBook ISBN: 978-1-4398-7119-5 July 2012, 6-1/8 x 9-1/4, 788 pp. Suggested Price: $83.95 / £51.99
82
Edited by
Tadeusz Marek, Waldemar Karwowski, Marek Frankowicz, Jussi Kantola, and Pavel Zgaga This book explores the human factors issues in contemporary global society, with a focus on engineering, technology, business, science, and education from a system of systems viewpoint. It examines the human aspects related to contemporary societal developments in science, engineering, and higher education in the context of unprecedented progress in those areas. The book also discusses new paradigms for higher education, including education delivery, and administration in the coming of the Conceptual Age. Print ISBN: 978-1-4665-7286-7 March 2014, 7 x 10, 1149 pp. Suggested Price: $149.95 / £95.00
Advances in Ergonomics in Manufacturing
Managing Emotion in Design Innovation
Edited by
Amitoj Singh
Stefan Trzcielinski
Samsung India Electronics Pvt. Ltd
Poznan University of Technology, Poland
This book presents an emotion centered research framework titled “emoha” for design innovation. It defines emoha and underlines the importance of the developed framework in culturalization of technology and thereby design innovation. The book explains the detailed research on product styling which leads to the creation of “Emoha” and how to use it in product design.
Waldemar Karwowski University of Central Florida, Orlando, USA Advances in Human Factors and Ergonomics Series
Meeting the needs of the manufacturing and service sectors of contemporary industry, this volume is concerned with the human factors, ergonomics, and safety issues related to the design of products, processes, and systems, as well as the operation and management of business enterprises. This book will be of special value to researchers and practitioners involved in the design of products, processes, systems, and services, which are marketed and utilized by a variety of organizations around the world.
Print ISBN: 978-1-4665-6750-4 eBook ISBN: 978-1-4665-6751-1 August 2013, 6-1/8 x 9-1/4, 228 pp. Suggested Price: $119.95 / £76.99
Print ISBN: 978-1-4398-7039-6 eBook ISBN: 978-1-4398-7040-2 July 2012, 6-1/8 x 9-1/4, 532 pp. Suggested Price: $83.95 / £51.99
www.crcpress.com • e-mail: orders@crcpress.com • 1-800-634-7064 • 1-859-727-5000 • +44 (0) 1235 400 524
The Science of Footwear
Human Work Productivity
Edited by
A Global Perspective
Ravindra S. Goonetilleke
Edited by
Covering every aspect of the process, this book introduces the design, development, manufacturing, and marketing of footwear. It also presents a comprehensive discussion of how the footwear industry attempts to cater to the wide needs of sophisticated and demanding customers. The text provides a basic understanding of the technology and techniques involved in the design and development of a popular and demanding consumer product. Topics include the measurement and testing process, foot and footwear interaction, mass customization, the manufacturing process, and the marketing process. Print ISBN: 978-1-4398-3568-5 eBook ISBN: 978-1-4398-3569-2 November 2012, 6-1/8 x 9-1/4, 726 pp. Suggested Price: $149.95 / £95.00
Shrawan Kumar, Anil Mital, and Arunkumar Pennathur The recent economic downturn and considerable shifting in industrial and manufacturing activities have disturbed the homeostasis of the industrial order. Many issues have to be examined in new context to objectively establish new and adjusted approaches. Human work productivity is one of the most important components of industrial economy and the factor that determines competiveness. All components must be considered as an integrated whole for sustained productivity. This book explores these aspects as independent factors and their impact on productivity. It discusses models integrating these factors and schemes of optimization for incorporation in practice. Print ISBN: 978-1-4398-7414-1 eBook ISBN: 978-1-4398-7415-8 August 2013, 6-1/8 x 9-1/4, 253 pp. Suggested Price: $89.95 / £57.99
Culture and Trust in Technology-Driven Organizations
Modern Construction
Frances Alston
Lincoln H. Forbes
Lean Project Delivery and Integrated Practices
Lawrence Livermore National Laboratory, California, USA
Florida International University, Miami, USA
Industrial Innovation Series
Syed M. Ahmed
This book provides insight into the important role that culture and trust can play in the success of hightechnology organizations. There has been little research to demonstrate a connection between organizational culture and trust. This book introduces a review of the literature and the result of an empirical study that investigated the relationship between mechanistic and organic cultures and the level of trust in technology-based organizations. Print ISBN: 978-1-4822-0923-5 December 2013, 6-1/8 x 9-1/4, 172 pp. Suggested Price: $99.95 / £63.99
East Carolina University, Greenville, North Carolina, USA Industrial Innovation Series
Written by experts highly regarded for leadership and innovation, this book offers Lean tools and other productive strategies for the management of people and processes in the construction industry. The authors focus mainly on Lean construction methodologies, such as The Last Planner® System, The Lean Project Delivery System™, and Integrated Project Delivery™. They then present process improvement approaches such as TQM and Six Sigma, demonstrating how these methods can improve projects in a traditional environment. Print ISBN: 978-1-4200-6312-7 eBook ISBN: 978-1-4200-6313-4 October 2010, 7 x 10, 524 pp. Suggested Price: $145.95 / £93.00
Global Production Networks
Sustainability
Operations Design and Management, Second Edition
Utilizing Lean Six Sigma Techniques Tina Agustiady BASF – The Chemical Company
Edited by
Adedeji B. Badiru
Ander Errasti Tecnun University of Navarra, San Sebastian, Spain
Air Force Institute of Technology, Wright-Patterson AFB, Ohio, USA
This book provides the principles, tools, and techniques of the Internationalization Process to help managers and practitioners to tackle the design and management of a Global Manufacturing and Logistics Networks. It presents a guideline for those companies that have begun the Internationalization Process in recent years and focuses on SMEs, with case studies that show best practices and recent trends. The author offers a methodological answer for the analysis and design of global networks with productive multi-location.
Industrial Innovation Series
Print ISBN: 978-1-4665-6292-9 eBook ISBN: 978-1-4665-6294-3 January 2013, 6-1/8 x 9-1/4, 355 pp. Suggested Price: $119.95 / £76.99
The book presents the application of Six Sigma methodology as a viable path for achieving the goals of sustainability. Sustainability is a tool that helps companies gain true benefits off of their improvements. Many companies make improvements but cannot keep the results successful. This book not only shows how to use particular Lean six sigma tools, but also how to sustain results for companies to be profitable with continuous improvement. Print ISBN: 978-1-4665-1424-9 eBook ISBN: 978-1-4665-1425-6 December 2012, 6-1/8 x 9-1/4, 258 pp. Suggested Price: $89.95 / £59.99
For more information and a complete list of titles, visit us at www.crcpress.com
Product Development / Production Systems
Series: Human Factors and Ergonomics
83
Fast Fashion Systems
Production Systems / Quality Control & Reliability 84
Theories and Applications
Advances in Human Aspects of Healthcare
Edited by
Edited by
Tsan-Ming Choi
Vincent G. Duffy
Hong Kong Polytechnic University, Kowloon
Purdue University, Indiana, USA
Series: Communications in Cybernetics, Systems Science and Engineering
Advances in Human Factors and Ergonomics Series
Despite an abundance of research results, there is no comprehensive reference source that covers the state-ofthe-art findings on both theoretical and applied research on fast fashion systems. This edited volume is therefore a very timely project, and will consist of two sections—Theories and Applications—made up of many interesting contributions in the respective domain. The result is a well-balanced handbook that includes both theoretical results (from various perspectives) and case studies. Print ISBN: 978-1-138-00029-2 November 2013, 6-3/4 x 9-3/4, 160 pp. Suggested Price: $129.95 / £82.00
Advances in Human Aspects of Healthcare discusses how human factors and ergonomics principles can be applied to improve quality, safety, efficiency, and effectiveness in patient care. Topics include the design of work environments to improve satisfaction and well-being of patients, healthcare providers, and professionals. The book explores new approaches for improving healthcare devices such as portable ultrasound systems, better work design, and effective communications and systems support. It also examines healthcare informatics for the public and usability for patient users. Print ISBN: 978-1-4398-7021-1 eBook ISBN: 978-1-4398-7022-8 July 2012, 6-1/8 x 9-1/4, 760 pp. Suggested Price: $83.95 / £51.99
Above Ground Storage Tanks
Textbook
Practical Guide to Construction, Inspection, and Testing
Applied Reliability Third Edition
Sunil Pullarcot
Paul A. Tobias and David C. Trindade
Kuwait Oil Company
Although the majority of above ground storage tanks are constructed according the standards of the American Petroleum Institute, these standards only provide requirements. There has long been a need for a book that deals with all aspects subsequent to design. Filling this need, this book deals with every aspect that needs to be known upon receipt of an order to construct a storage tank at site. It describes, in a sequential manner, all activities that are to be carried out in order to achieve the required quality for the constructed storage tank. Print ISBN: 978-1-4822-2202-9 April 2014 Suggested Price: $199.95 / £127.00
Advanced Risk Analysis in Engineering Enterprise Systems C. Ariel Pinto Old Dominion University, Norfolk, Virginia, USA
Paul R. Garvey The MITRE Corporation, Bedford, Massachusetts, USA Statistics: A Series of Textbooks and Monographs
Focusing on the modeling, analysis, and management of risk in today’s complex engineering enterprise systems, this book provides advanced methods for tackling risk problems at the enterprise level. The text presents a risk analytical framework for engineering enterprise systems and covers capability portfolio risk management, functional dependency network analysis, and extreme-event theory. It also discusses prioritization systems in highly networked enterprise environments and examines how to measure risks of extreme latencies in complex queuing networks. Print ISBN: 978-1-4398-2614-0 eBook ISBN: 978-1-4398-2615-7 October 2012, 6-1/8 x 9-1/4, 464 pp. Suggested Price: $104.95 / £66.99
This guide addresses basic descriptive statistics, reliability concepts, exponential distribution, Weibull distribution, and lognormal distribution. It also covers reliability data plotting, acceleration models, life test data analysis and systems models, and much more. The third edition includes a new chapter on Bayesian reliability analysis and expanded, updated coverage of repairable system modeling. Taking a practical and example-oriented approach to reliability analysis, the book provides detailed illustrations of software implementation throughout using several widely available software packages. Print ISBN: 978-1-58488-466-8 August 2011, 7 x 10, 600 pp. Suggested Price: $98.95 / £66.99
Around the Patient Bed Human Factors and Safety in Health Care Edited by
Yoel Donchin Hadassah Hebrew University Medical Center, Jerusalem, Israel
Daniel Gopher Israel Institute of Technology, Haifa Series: Human Factors and Ergonomics
This book presents a systematic human factors-based proactive approach to the improvement of health care work and patient safety. The proposed approach delineates a more direct and powerful alternative to the contemporary dominant focus on error investigation and care providers’ accountability. It demonstrates how significant improvements in the quality of care and enhancement of patient safety are contingent on a major shift from efforts and investments driven by a retroactive study of errors, incidents, and adverse events, to an emphasis on proactive human factors-driven intervention. Print ISBN: 978-1-4665-7362-8 eBook ISBN: 978-1-4665-7363-5 October 2013, 6-1/8 x 9-1/4, 349 pp. Suggested Price: $99.95 / £63.99
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Asset Management Excellence
Computer System Reliability
Optimizing Equipment Life-Cycle Decisions, Second Edition
Safety and Usability B.S. Dhillon
John D. Campbell, Andrew K.S. Jardine, and Joel McGlynn Series: Dekker Mechanical Engineering
This book provides the methods and tools needed for making life cycle decisions associated with physical asset management. This second edition features chapters on the world of life cycle management and asset classes; information management and related technology; design of strategy and implementation; and the future of management maintenance. Complete with case studies, the book presents key factors for successful implementation of reliability-centered maintenance and discusses the optimization of insurance spares and software. Print ISBN: 978-0-8493-0300-5 eBook ISBN: 978-0-8493-0324-1 November 2010, 6-1/8 x 9-1/4, 496 pp. Suggested Price: $115.95 / £72.99
Automatic Monitoring, Fault Diagnostics, and Maintenance
This book combines computer system reliability, safety, usability, and other related topics into a single volume and to eliminate the need to consult many different and diverse sources in obtaining desired information. The topics covered are treated in such a manner that readers require no previous knowledge to understand the contents. The book contains examples along with their solutions and numerous problems at the end of each chapter to test reader comprehension. The sources of most of the material presented will be given in the reference section at the end of each chapter. Print ISBN: 978-1-4665-7312-3 eBook ISBN: 978-1-4665-7313-0 May 2013, 6-1/8 x 9-1/4, 249 pp. Suggested Price: $99.95 / £63.99
Using Meta-Heuristic Optimization
Designing Complex Products with Systems Engineering Processes and Techniques
Pasquale Arpaia
Vivek D. Bhise
Università del Sannio, Benevento, Italy
University of Michigan - Dearborn, USA
Carlo Manna
This book looks at how to design complex products that have many components with intricate relationships and requirements. It also discusses how to manage processes involved in their lifecycle, from concept generation to disposal, with the objectives of increasing customer satisfaction, quality, safety, and usability and meeting program timings and budgets. Part I covers systems engineering concepts and methods in product design. Part II examines quality, human factors, and safety engineering approaches. Part III describes tools and methods, and Part IV includes applications and case studies.
University College Cork, Ireland
Based on practical field experience and case studies, this book presents state-of-the-art artificial intelligence techniques, validating their efficiency and accuracy in real-world industrial applications. The authors show how a meta-heuristic approach can enhance automatic fault monitoring in manmade systems. For each phase of fault monitoring, they propose a meta-heuristic approach that is tested experimentally in an actual industrial environment. While the proposed methods are validated on specific industrial problems, their applicability is wide and general. Print ISBN: 978-1-4665-5531-0 February 2014, 6-1/8 x 9-1/4, 272 pp. Suggested Price: $149.95 / £95.00
Baldrige Award Winning Quality—18th Edition How to Interpret the Baldrige Criteria for Performance Excellence
Print ISBN: 978-1-4665-0703-6 eBook ISBN: 978-1-4665-0704-3 August 2013, 6-1/8 x 9-1/4, 490 pp. Suggested Price: $119.95 / £76.99
Equivalence and Noninferiority Tests for Quality, Manufacturing, and Test Engineers Scott Pardo
Mark Graham Brown
Bayer Diabetes Care, Tarrytown, Pennsylvania, USA
Manhattan Beach, California, USA
This book presents methods for using validation and verification test data to demonstrate equivalence and noninferiority in engineering and applied science. It covers numerous tests drawn from the author’s more than 30 years of work in a range of industrial settings. The book provides computational formulas for the tests, methods to determine or justify sample sizes, and formulas to calculate power and operating characteristic curves. The methods are accessible using standard statistical software and do not require complicated programming.
The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. An organization must have a role-model organizational management system that ensures continuous improvement in the delivery of products and/or services, demonstrates efficient and effective operations, and provides a way of engaging and responding to stakeholders. From understanding the scoring system to preparing for a site visit, this book covers all stages in the process. This edition reflects new criteria, which address education and healthcare. Print ISBN: 978-1-4398-9382-1 eBook ISBN: 978-1-4398-9383-8 August 2013, 8-1/2 x 11, 408 pp., Soft Cover Suggested Price: $59.95 / £38.99
Print ISBN: 978-1-4665-8688-8 eBook ISBN: 978-1-4665-8689-5 September 2013, 6-1/8 x 9-1/4, 232 pp. Suggested Price: $129.95 / £82.00
For more information and a complete list of titles, visit us at www.crcpress.com
Quality Control & Reliability
University of Ottawa, Ontario, Canada
Edited by
85
Quality Control & Reliability
Essential Statistical Concepts for the Quality Professional
Improving Reliability and Quality for Product Success
D. H. Stamatis
Dongsu Ryu
ANHUI University of Finance and Economics, Bengbu, China
Korea Institute of Robot Industry Advancement, South Korea
Many books and articles have been written on how to identify the “root cause” of a problem. However, the essence of any root cause analysis in our modern quality thinking is to go beyond the actual problem. This book offers a new non-technical statistical approach to quality for effective improvement and productivity by focusing on very specific and fundamental methodologies as well as tools for the future. It examines the fundamentals of statistical understanding, and by doing that the book shows why statistical use is important in the decision making process.
In a clear, concise presentation, this book discusses how to eradicate failures in hardware products and, consequently, achieve greater success in the marketplace. The author redefines terminology related to quality and reliability, explains failure mechanics, analyzes why reliability accidents occur in the products of advanced corporations, and presents a new methodology for preventing in easily understood qualitative and scientific terms. Without excess discussions of the complex related mathematics, the book identifies principles that will enable readers to identify problems in advance of product release into the market.
Print ISBN: 978-1-4398-9457-6 eBook ISBN: 978-1-4398-9459-0 May 2012, 6-1/8 x 9-1/4, 510 pp. Suggested Price: $89.95 / £57.99
Textbook
A First Course in Quality Engineering Integrating Statistical and Management Methods of Quality, Second Edition K.S. Krishnamoorthi Bradley University, Peoria, Illinois, USA
V. Ram Krishnamoorthi Loyola University Chicago, Stritch School of Medicine, Illinois, USA
86
Print ISBN: 978-1-4665-0379-3 eBook ISBN: 978-1-4665-0380-9 May 2012, 6-1/8 x 9-1/4, 226 pp. Suggested Price: $104.95 / £66.99
Helping students become effective quality engineers, this text covers both management and statistical methods of quality engineering in an integrative manner. Suitable for candidates preparing for the certified quality engineer (CQE) exam, this edition reflects the changes in the latest revision of the ISO 9000 Standards and the Baldrige Award criteria. Along with new mini-projects and examples, it incorporates Lean methods for reducing cycle time, increasing throughput, and reducing waste. Reorganized and more accessible, this edition also includes more coverage of strategic planning. Print ISBN: 978-1-4398-4034-4 eBook ISBN: 978-1-4398-4035-1 August 2011, 6-1/8 x 9-1/4, 634 pp. Suggested Price: $139.95 / £89.00
Textbook
Introduction to Statistical Process Control Peihua Qiu University of Florida, Gainesville, USA Series: Chapman & Hall/CRC Texts in Statistical Science
A major tool for quality control and management, statistical process control (SPC) monitors sequential processes, such as production lines and Internet traffic, to ensure that they work stably and satisfactorily. Along with covering traditional methods, this book describes many recent SPC methods that improve upon the more established techniques. The author—a leading researcher on SPC—shows how these methods can handle new applications. Pseudo codes are presented for important methods and all R functions and datasets are available on the author’s website. Print ISBN: 978-1-4398-4799-2 October 2013, 6-1/8 x 9-1/4, 520 pp. Suggested Price: $89.95 / £57.99
Handbook of Human Factors and Ergonomics in Health Care and Patient Safety
Textbook
Second Edition Edited by
Theory and Applications, Second Edition
Pascale Carayon
Andrew K.S. Jardine
Maintenance, Replacement, and Reliability
University of Wisconsin-Madison, USA
University of Toronto, Ontario, Canada
Series: Human Factors and Ergonomics
Albert H.C. Tsang
Written for students and professionals, this book is a complete reference on human factors and ergonomics research, concepts, theories, models, methods, and interventions that have been or can be applied in health care. Topics such as medical technology and telemedicine are covered, and special emphasis is put on the contributions of human factors and ergonomics to the improvement of patient safety and quality of care. This second edition offers 17 new chapters. Print ISBN: 978-1-4398-3033-8 eBook ISBN: 978-1-4398-3034-5 November 2011, 8-1/2 x 11, 876 pp. Suggested Price: $157.95 / £101.00
The Hong Kong Polytechnic University Series: Dekker Mechanical Engineering
Completely revised and updated, this second edition of a bestseller provides the tools needed for making data-driven physical asset management decisions. The book is solidly based on the results of real-world research in physical asset management, including applications of the models presented in the text. Software that implements many of the procedures and models featured in this textbook has been developed and can be downloaded, along with PowerPoint Slides and a test bank with over 100 examination questions, from the CRC website. Print ISBN: 978-1-4665-5485-6 eBook ISBN: 978-1-4665-5489-4 May 2013, 6-1/8 x 9-1/4, 364 pp. Suggested Price: $149.95 / £95.00
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Nonlinear Systems Stability Analysis
Textbook
Lyapunov-Based Approach
Off-Line Methods and Applications
Seyed Kamaleddin and Yadavar Nikravesh
Chao-Ton Su
Print ISBN: 978-1-4665-6928-7 eBook ISBN: 978-1-4665-6929-4 January 2013, 6-1/8 x 9-1/4, 319 pp. Suggested Price: $169.95 / £108.00
National Tsing Hua University, Hsinchu, Taiwan
Quality Engineering: Off-Line Methods and Applications discusses the use of quality engineering methods and other modern techniques to ensure design optimization in the product and process design stages for a company. Starting with the basics, this book presents an overall picture of quality engineering. It helps readers understand quality engineering methods such as DOE, Taguchi, RSM, and computational intelligence approaches. It also provides extensive examples and case studies, without extensive mathematical treatments, making it accessible to a broad audience. Print ISBN: 978-1-4665-6947-8 eBook ISBN: 978-1-4665-6949-2 February 2013, 7 x 10, 394 pp. Suggested Price: $99.95 / £63.99
Open Systems Dependability Dependability Engineering for Ever-Changing Systems
Quality Management for Organizations Using Lean Six Sigma Techniques
Edited by
Erick Jones
Mario Tokoro
University of Texas, Arlington, USA
Sony Computer Science Laboratories, Inc., Tokyo, Japan
This book describes how to achieve dependability in information systems. The author first proposes viewing systems as open systems instead of closed systems and presents Open Systems Dependability as a property for a system that has the ability to provide optimal services, minimize damage when stoppages occur, resume services quickly, and achieve accountability. He then outlines the DEOS process, an integrative process for achieving the desired dependability in information systems. Print ISBN: 978-1-4665-7751-0 eBook ISBN: 978-1-4665-7752-7 October 2012, 6-1/8 x 9-1/4, 192 pp. Suggested Price: $73.95 / £46.99
A reference on the workings of Modern Lean Six Sigma techniques, this book presents the background on quality and Lean six sigma techniques and tools. It reviews the previous history of Lean six sigma in manufacturing, current applications of Lean six sigma in operations, which projects should be selected and prioritized, and what to do with non-Lean six sigma projects. It also describes the different six sigma certitications, and closes with future directions. Print ISBN: 978-1-4398-9782-9 January 2014, 7 x 10, 637 pp. Suggested Price: $149.95 / £95.00
87
The Pocket Guide to the Baldrige Award Criteria
Quality Tools for Managing Construction Projects
(5-Pack), 17th Edition
Abdul Razzak Rumane Director, Construction Quality Management, Dar Alkuwait Alkhaleejia for Consultation and Training, Kuwait
Mark Graham Brown Manhattan Beach, California, USA
Quality Control & Reliability
Using a Lyapunov-based approach, this book introduces advanced tools for the stability analysis of nonlinear systems. It first discusses standard stability techniques and their shortcomings and then introduces recent developments in stability analysis that can improve the applicability of standard techniques. Finally, the book proposes the stability analysis of special classes of nonlinear systems. Coverage includes the stability of ordinary time-invariant differential equations and time-invariant systems as well as the stability analysis of time-delayed systems and fuzzy linguistic systems models.
Quality Engineering
Industrial Innovation Series
Updated yearly to match changing requirements, this guide, available in a five-pack, provides a clear understanding of latest the criteria for the Malcolm Baldrige National Quality Award. This 17th edition of The Pocket Guide to the Baldrige Criteria begins with commonly asked questions about the Award criteria. It then breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of what excellent companies do in each area.
Quality tools and techniques are very important in developing a comprehensive project quality management system. Application of tools and techniques in construction projects have a great influence on cost effectiveness, results of construction projects, and achieving successful project performance. This book has been developed to provide significant information about usage and applications of various quality tools and techniques for managing a construction project as it moves through the different phases of the project life cycle.
Print ISBN: 978-1-4822-0527-5 eBook ISBN: 978-1-4822-1565-6 June 2013, 3 1/2 x 5, 64 pp., Soft Cover Suggested Price: $39.95 / £25.99
Print ISBN: 978-1-4665-5214-2 eBook ISBN: 978-1-4665-5215-9 April 2013, 6-1/8 x 9-1/4, 413 pp. Suggested Price: $99.95 / £63.99
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Textbook
Reliability Engineering and Risk Analysis A Practical Guide, Second Edition Mohammad Modarres and Mark Kaminskiy University of Maryland, College Park, USA
Vasiliy Krivtsov Ford Motor Company, Dearborn, Michigan, USA
Quality Control & Reliability
Only a handful of books cover both reliability engineering and probabilistic risk assessment together. With a focus on reliability analysis, this text provides a practical and comprehensive overview of reliability and risk analysis techniques. This second edition features additional topics including generalized renewal with applications, more detailed Bayesian estimation methods, and estimation of bounds of repairable unit reliability and availability. With numerous illustrative examples, this book also expands discussions on the models for physics of failure type probabilistic life estimation and uncertainty analysis. Print ISBN: 978-0-8493-9247-4 September 2009, 7 x 10, 471 pp. Suggested Price: $119.95 / £77.99
Reliability Models for Engineers and Scientists Mark P. Kaminskiy NASA Goddard Space Flight Center, Greenbelt, Maryland, USA
A discussion of the basic reliability concepts and models, this book is suitable for students of reliability engineering as well as for those who wish a supplement on applied survival data analysis. The models discussed in the book are used in reliability, risk analysis, physics of failure, fracture mechanics, biological, pharmaceutical, and medical studies. It is an up-to-date, concise, and informative handbook on reliability models, which does not require any special mathematical background. It also introduces a new concept of the Gini-type index.
88
Print ISBN: 978-1-4665-6592-0 eBook ISBN: 978-1-4665-6593-7 November 2012, 6-1/8 x 9-1/4, 152 pp. Suggested Price: $129.95 / £82.00
Robust Response Surfaces, Regression, and Positive Data Analyses Rabindra Nath Das There are many gaps in the existing literature of robust response surface designs (RSM) that need to be filled to solve real-life problems. This book presents the gaps and their solutions. The author proposes new concepts of RSM, along with the relevant regression analysis and positive data analysis techniques, and aims to remove many RSM limitations. Among a wide range of topics, the text covers applications of correlated regression analysis techniques in block design analysis, robust first and second order rotatable and optimal designs for normally distributed responses. Print ISBN: 978-1-4665-0677-0 March 2014, 6-1/8 x 9-1/4, 425 pp. Suggested Price: $89.95 / £57.99
Root Cause Analysis Improving Performance for Bottom-Line Results, Fourth Edition Robert J. Latino and Mark A. Latino Reliability Center, Inc., Hopewell, Virginia, USA
Kenneth C. Latino Meadwestvaco, Covington, Virginia, USA
Now in its fourth edition, this bestselling resource continues to explore why things don’t work out as planned and how to make sure they do. While past editions have focused on failure modes and effects analysis and opportunity analysis, this edition emphasizes evidence collection and strategy and the contribution of human performance and human factors to poor decision making and understanding the human element. New topics covered include PROACTOnDemand, the advantages of SaaS, RCA templates, as well as various case studies illustrating RCA. Print ISBN: 978-1-4398-5092-3 eBook ISBN: 978-1-4398-5127-2 June 2011, 6-1/8 x 9-1/4, 279 pp. Suggested Price: $98.95 / £62.99
RSM Simplified Optimizing Processes Using Response Surface Methods for Design of Experiments Mark J. Anderson and Patrick J. Whitcomb Stat-Ease, Minneapolis, Minnesota, USA
A complete demystification of response surface methods (RSM), this book takes a simple-and-fun approach that provides knowledge on RSM in an easy to read, informal style. Keeping formulas to a minimum and making liberal use of figures, charts, graphs, and checklists, the book offers relevant examples, amusing sidebars, and do-ityourself exercises that lead readers to the peak potential for their product quality and process efficiency. The book includes Design-Expert, version 7, with a free 180-day trial. Print ISBN: 978-1-56327-297-4 November 2004, 7 3/8 x 9 1/4, 304 pp., Soft Cover Suggested Price: $71.95 / £45.99
Safety and Human Error in Engineering Systems B.S. Dhillon University of Ottawa, Ontario, Canada
This book combines coverage of safety and human factors in engineering into a single volume, eliminating the need to consult many different and diverse sources to obtain desired information. It discusses mathematical concepts necessary to understanding material presented in subsequent chapters. The author describes the methods that can be used to perform various types of safety and human error analysis in engineering systems. The book contains examples along with their solutions and at the end of each chapter are numerous problems to test reader comprehension. Print ISBN: 978-1-4665-0692-3 eBook ISBN: 978-1-4665-0695-4 July 2012, 6-1/8 x 9-1/4, 260 pp. Suggested Price: $104.95 / £66.99
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Agribusiness Supply Chain Management
A Practical Guide
N. Chandrasekaran Take Solutions, Ltd.,Chennai Tamilnadu, India
Simon W. Pain
G. Raghuram
A practical guide to environmental, safety, and occupational health audits, this book allows organizations and business to avoid expensive external auditors and retain the knowledge and learning in-house. In contrast to the overly academic and uninspiring tone of most auditing books, this text gives accessible user-friendly advice in a step-by-step manner. Building on novel auditing techniques designed to overcome common problems in the audit process, it emphasizes accurate auditing that is representative and repeatable. It allows readers to undertake in-house audits in a competent manner. Print ISBN: 978-1-4398-2947-9 eBook ISBN: 978-1-4398-2948-6 April 2010, 6-1/8 x 9-1/4, 230 pp. Suggested Price: $104.95 / £65.99
Indian Institute of Management, Ahmedabad, Gujarat
This book introduces the complexity and importance of supply chain management within businesses handling agricultural products. Topics include major drivers, facility, inventory, and transportation management, sourcing decisions such as processed or farm fresh, input and output challenges, processors, challenges of managing perishables, infrastructure, retailing, quality, information technology, risk strategies, financials, direct trading verses auction, and navigating relevant government policies. The book includes numerous case studies that span a range of issues and industries. Print ISBN: 978-1-4665-1674-8 February 2014, 6-1/8 x 9-1/4, 512 pp. Suggested Price: $99.95 / £63.99
SPC Simplified
Best Practices for Transportation Agency Use of Social Media
Practical Steps to Quality Robert T. Amsden, Howard E. Butler, and Davida M. Amsden
Edited by
Written in clear language, this hands-on manual simplifies the essentials for monitoring, analyzing, and improving quality. While the author employs statistical tools, these are rooted in practical examples, which require only basic math skills. The book explains how to set up and use variable and attribute control charts, as well as analyze frequency histograms, and evaluate machine and process capability. New sections cover such problem-solving tools as checksheets, flow charts, and scatter diagrams. The final module examines how SPC tools are used in organizations committed to continuous improvement.
Best Practices for Transportation Agency Use of Social Media offers real-world advice for planning and implementing social media from leading government practitioners, academic researchers, and industry experts. It provides an overview of the various social media platforms and tools, with examples of how transportation organizations use each platform. Filled with examples from transportation organizations, the text provides ideas that can apply to all modes of transportation including mass transit, highways, aviation, ferries, bicycling, and walking.
Print ISBN: 978-0-527-76340-4 January 1998, 228x204, 304 pp., Soft Cover Suggested Price: $39.95 / £24.99
Susan Bregman and Kari Edison Watkins
Print ISBN: 978-1-4665-6860-0 eBook ISBN: 978-1-4665-6861-7 October 2013, 6-1/8 x 9-1/4, 331 pp. Suggested Price: $69.95 / £23.99
Quality Control & Reliability / Supply Chain Management/Logistics
Safety, Health, and Environmental Auditing
89 The Objective is Quality An Introduction to Performance and Sustainability Management Systems Michel Jaccard Ecole Polytechnique Fédérale de Lausanne
Distribution, Regulatory, Systems and Structural Changes Ahead Robert Handfield, PhD
Few books offer an overview of quality and its tools, and this one intends to fill the gap by providing a synthetic and comprehensive approach, with detailed knowledge of standards, and information on the implementation of statistical tools typically mastered in management systems. The emphasis is on the stakes and the role of quality in life and policies of an organization or company, but also on the world of quality as it spills over into other management systems, such as environmental protection, the sustainability, and social responsibility. Print ISBN: 978-1-4665-7299-7 April 2013, 6-1/8 x 9-1/4, 400 pp. Suggested Price: $109.95 / £69.99
Biopharmaceutical Supply Chains
North Carolina State University, Raleigh, USA
The global pharmaceutical industry has been subjected to many challenges in the last decade, including more blockbuster drugs reaching the end of their patent life, increased regulation, pricing pressure, channel pressure, counterfeiting, and challenges in clinical trials management. This book covers the major themes and changes in the biopharmaceutical supply chain. It provides an overview of the key challenges and discusses how leading biopharma companies are dealing with these challenges. Print ISBN: 978-1-4398-9970-0 eBook ISBN: 978-1-4398-9979-3 June 2012, 6-1/8 x 9-1/4, 272 pp. Suggested Price: $83.95 / £51.99
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Capitalizing on Lean Production Systems to Win New Business Creating a Lean and Profitable New Product Portfolio Chris Harris and Rick Harris Harris Lean Systems, Murrells Inlet, South Carolina, USA
Supply Chain Management/Logistics 90
There are many organizations that have already successfully implemented Lean production systems and become more profitable as a result. However, there is a gap between what those organizations currently do and how they plan for and profit from new business. This book outlines how to create a Lean new product portfolio to win new business. The text will help organizations take their current Lean knowledge and translate that knowledge into a step-by-step methodology to win and launch new business. Print ISBN: 978-1-4665-8633-8 December 2013, 8-1/2 x 11, 219 pp., Soft Cover Suggested Price: $49.95 / £31.99
Cargo Crime
Driving Risk and Spend out of the Global Supply Chain Thomas A. Cook American River International, Melville, New York, USA The Global Warrior Series
This book is among the first to detail all the risks a multinational firm faces when operating overseas and engaging in foreign purchasing and sales, import and export trade, and global logistics. It provides step-bystep guidance on how to develop a global risk strategy as well as a blueprint for implementation. The book outlines all the areas where spend can be reduced along with a specific strategy on how to reduce spend without compromising values. Print ISBN: 978-1-4822-2608-9 April 2014, 6-1/8 x 9-1/4, 248 pp. Suggested Price: $89.95 / £57.99
Security and Theft Prevention
Encyclopedia of Supply Chain Management
J. J. Coughlin
Two Volume Set (Print)
Rockwall, Texas, USA
Cargo crime poses an enormous threat to security and the economy. This volume reviews emerging trends, identifies criminal tactics, discusses law enforcement response to cargo theft, and presents best practices to help businesses avoid victimization by cargo thieves. The book identifies the various modes of freight transportation and the differences in cargo crime activity in each mode. It examines the effective use of public and private information-sharing partnerships to thwart criminal activities and presents known profiles consistent in over 90 percent of contraband shipments. Print ISBN: 978-1-4665-1245-0 eBook ISBN: 978-1-4665-1246-7 October 2012, 6-1/8 x 9-1/4, 266 pp. Suggested Price: $73.95 / £46.99
Designing Food Safety and Equipment Reliability Through Maintenance Engineering Sauro Riccetti Tetra Pak, Italy
This book identifies a way to ensure food product safety through maintenance engineering. Maintenance engineering normally starts with equipment reliability, but this book starts from product safety to identify equipment criticalities and then maintenance solutions. With its ability to integrate food safety techniques with reliability and maintenance engineering techniques, this book will help readers identify a maintenance design and implementation process that can control food safety and equipment reliability in their organization. Print ISBN: 978-1-4665-8987-2 eBook ISBN: 978-1-4665-8988-9 October 2013, 6-1/8 x 9-1/4, 413 pp. Suggested Price: $59.95 / £38.99
Edited by
James B. Ayers CGR Management Consultants, Playa del Rey, California, USA
With contributions from experts in the field, this comprehensive encyclopedia contains approximately 300 accessible entries on a range of cutting-edge topics that span the entire area of supply chain management. The book offers a broad, clear overview of both fundamental topics and recent advances. It covers drivers of supply chain change, project management approaches for supply chain change, globalization and supply chains, the design of supply chains, and the Lean and Six Sigma movements. Print ISBN: 978-1-4398-6148-6 December 2011, 8-1/2 x 11, 1528 pp. Suggested Price: $1097.00 / £698.00
Engineering for Sustainability Dennis F.X. Mathaisel, Joel M. Manary, and Ned H. Criscimagna Series: Sustaining the Military Enterprise
This book outlines a series of principles to help engineers design products and services to meet customer and societal needs with minimal impact on resources and the ecosystem. The third volume in a series on sustainable engineering, this book provides up-to-date information on planning and implementing sustainable activities. Using examples and case studies from the government, military, academia, and commercial enterprises, the authors provide a set of tools for long-term sustainability. Print ISBN: 978-1-4398-5351-1 eBook ISBN: 978-1-4398-5352-8 September 2012, 7 x 10, 518 pp. Suggested Price: $93.95 / £59.99
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Introduction to Supply Chain Management Technologies
Third Edition
Second Edition
Edited by
David Frederick Ross
Corynne Jaffeux
APICS National, Chicago, Illinois, USA
Bordeaux University School of Management
Series: Resource Management
Philippe Wieser
The second edition of this popular resource reflects new technology in supply chain management. Providing a comprehensive review of business computing, it features new chapters on the fundamentals of computing and their enabling power as well as the basics of contemporary ERP/supply chain business solutions. This book remains a critical resource on the enabling power of today’s technologies and their impact on SCM. Focusing on the impact of the Internet on strategic elements of SCM, the author highlights integrative software tools that allow for new levels of collaboration, flexibility, and performance.
Swiss Federal Institute of Technology, Lausanne, Switzerland
The third edition of this successful textbook provides a broad spectrum of the knowledge required for the logistician’s profession and for his or her contribution to the growth of a company. The book is built on a conceptual framework in which all the stakes and themes of logistics are analyzed according to a systematic approach. Indeed, many elements are critical to the successful logistical strategy: customer relation management, interactive information support, production optimization and process development, vision, strategy and operations management, and human resources and resource allocation. Print ISBN: 978-1-4665-7308-6 December 2012, 6-1/8 x 9-1/4, 550 pp. Suggested Price: $119.95 / £76.99
Print ISBN: 978-1-4398-3752-8 eBook ISBN: 978-1-4398-3753-5 October 2010, 6-1/8 x 9-1/4, 424 pp. Suggested Price: $91.95 / £58.99
Food Safety Regulatory Compliance
Inventory and Production Management in Supply Chains
Catalyst for a Lean and Sustainable Food Supply Chain
Fourth Edition
Preston W. Blevins
University of Calgary (retired), Alberta, Canada
Edward R. Silver David F. Pyke
Series: Resource Management
The global sourcing of ingredients has created complex supply chains, significant management challenges, and additional regulatory compliance requirements. This has placed tremendous pressure on food manufacturers to comply with these increased requirements. Providing a roadmap for leveraging existing investments in food safety regulatory compliance into superior inventory management, this book explains how to implement Lean operating principles to determine what needs to be improved, in what sequence improvements must be addressed, how one improvement feeds another, and the prerequisites for each improvement.
University of San Diego, California, USA
Douglas J. Thomas Authored by a team of experts, the new edition of this bestseller presents practical techniques for managing inventory and production throughout supply chains. It covers the current context of inventory and production management, replenishment systems for managing individual inventories within a firm, managing inventory in multiple locations and firms, and production management. The book presents sophisticated concepts and solutions with an eye towards today’s economy of global demand, cost-saving, and rapid cycles.
Print ISBN: 978-1-4398-4956-9 eBook ISBN: 978-1-4398-4958-3 November 2012, 6-1/8 x 9-1/4, 342 pp. Suggested Price: $93.95 / £59.99
Print ISBN: 978-1-4665-5861-8 May 2014, 7 x 10, 672 pp. Suggested Price: $89.95 / £57.99
Hazardous Material (HAZMAT) Life Cycle Management
Kanban for the Shopfloor
Corporate, Community, and Organizational Planning and Preparedness
The primary benefit of kanban is to reduce overproduction, the worst of the seven deadly wastes. A true kanban system produces exactly what is ordered, when it is ordered, and in the quantities ordered. Kanban for the Shopfloor provides a working manual for those seeking to implement this method of production control in any operation. It defines the various terms and methods employed in kanbans, and illustrates how when adhered to, kanban is an element of continuous improvement that ultimately leads to the ideal of one-piece flow.
Robert Jaffin Boston University of School of Medicine, Massachusetts, USA
Existing literature on hazardous materials addresses the risks attached to specific materials and emphasizes compliance and personal protective equipment—but not the life cycle management of the materials. A logistics approach is needed to understand the supply chain management principles and apply solutions to reduce overall use of hazardous materials. This volume defines and classifies hazardous materials and covers the U.S. regulatory framework and standards governing the transport and use of such materials. It then examines institutional and organizational program elements and provides guidelines for reducing liability and risk while lowering point-source pollution.
Supply Chain Management/Logistics
Essentials of Logistics and Management
Productivity Press Development Team
Print ISBN: 978-1-56327-269-1 February 2002, 7 x 10, 120 pp., Soft Cover Suggested Price: $35.95 / £17.99
Print ISBN: 978-1-4398-7387-8 eBook ISBN: 978-1-4398-7388-5 December 2012, 7 x 10, 249 pp. Suggested Price: $104.95 / £66.99
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91
Kanban for the Supply Chain
LEAN Supply Chain Planning
Fundamental Practices for Manufacturing Management, Second Edition
The New Supply Chain Management Paradigm for Process Industries to Master Today’s VUCA World
Stephen Cimorelli
Josef Packowski
Cummins Filtration, Nashville, Tennessee, USA
Supply Chain Management/Logistics 92
Providing actionable steps for each stage in the manufacturing and supply chain management process, this book presents a detailed roadmap for implementing Kanban. This updated second edition focuses on creating an environment for success. Addressing both internal and external elements, it considers statistical data cLeansing techniques to remove irrelevant data, correlation analysis using Excel-based techniques to guide decisions, the analysis of supplier performance against lead time and lot size expectations, and risk mitigation strategies for poor performing suppliers. Print ISBN: 978-1-4398-9549-8 eBook ISBN: 978-1-4398-9550-4 January 2013, 8-1/2 x 11, 137 pp., Soft Cover Suggested Price: $59.95 / £38.99
This book introduces a new paradigm designed to provide a new approach to dealing with challenges in supply chain planning and to overcome the shortcomings of previous concepts. It provides unique practitioner oriented guidelines that support transforming the supply chain to a new paradigm in different perspectives: strategic, tactical, and operative planning processes as well as organizational, performance and IT aspects. It incldues first-hand reports of leading companies and their experience with the paradigm and particular instruments of it. Print ISBN: 978-1-4822-0533-6 January 2014, 6-1/8 x 9-1/4, 478 pp. Suggested Price: $89.95 / £57.99
Lean RFS (Repetitive Flexible Supply)
Mastering the Business of Global Trade
Putting the Pieces Together
Negotiating Competitive Advantage Contractual Best Practices, INCO Terms, and Leveraging Supply Chain Options
Ian Fraser Glenday and Rick Sather Using proven examples and quantifiable evidence, Lean RFS (Repetitive Flexible Supply) demonstrates that repetitive flexible supply (RfS) is not only possible, but that its implementation can help you reach a new level of improved performance in manufacturing and across your entire supply chain. This book is unique in that it clearly spells out the theory and practice originally published in the Shingo Prize winner, Breaking Through to Flow, with actual stories of Kimberly-Clark’s experience in using them over the years with great success. Print ISBN: 978-1-4665-7819-7 eBook ISBN: 978-1-4665-7820-3 May 2013, 8-1/2 x 11, 152 pp., Soft Cover Suggested Price: $59.95 / £38.99
Thomas A. Cook American River International, Melville, New York, USA
As the world gets ready to enter 2014, an ever increasing element of global business is trade compliance and risk management. Managing global supply chains is all about striving for efficiency, driving out cost and increasing profits. This book not only teaches the very key elements of what every international businessman must know, but also teaches readers how to utilize negotiation skills and leveraged options, along with Inco Terms to work their supply chains for competitive benefits. This will allow for more trade, more deals, higher returns, and a reduction in commercial risk. Print ISBN: 978-1-4665-9578-1 December 2013, 6-1/8 x 9-1/4, 416 pp. Suggested Price: $79.95 / £49.99
Lean Supply Chain Management Essentials
Patient-Focused Network Integration in BioPharma
A Framework for Materials Managers Bill Kerber
Strategic Imperatives for the Years Ahead
High Mix Lean, Medford, New Jersey, USA
Robert Handfield, PhD
Brian J. Dreckshage Supply Chain Management Consultant, Ballwin, Missouri, USA
This book explains why the traditional materials planning environment, typically embodied by an Enterprise Resource Planning (ERP) system, is an ineffective support system for a company that wants to adopt Lean practices. Instead, it offers an alternative methodology for implementing Lean into the supply chain that allows for ongoing experimentation, learning, and improvement. After defining supply chain management and Lean basics, it explores the conflicts between Lean and the traditional framework. It includes a chart that matches Lean tools with the planning and control charts that have served as the model for ERP systems. Print ISBN: 978-1-4398-4082-5 eBook ISBN: 978-1-4398-4085-6 March 2011, 7 x 10, 274 pp., Soft Cover Suggested Price: $65.95 / £42.99
North Carolina State University, Raleigh, USA
The biopharmaceutical industry as we know it today is going through a massive change that is sending shudders to the huge populations who are facing healthcare uncertainty. This book argues that patient-focused network integration is the only way for organizational evolution to occur. It discusses how to align enterprises with the patient at the center. It details the historical context of the biopharmaceutical value chain, understand the current set of challenges facing the industry, and get a thorough presentation of the author’s unique and sustainable agenda for change. Print ISBN: 978-1-4665-5546-4 eBook ISBN: 978-1-4665-5548-8 June 2013, 6-1/8 x 9-1/4, 200 pp. Suggested Price: $69.95 / £44.99
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Remanufacturing Modeling and Analysis
Security, Transportation, and the Supply Chain
Mehmet Ali Ilgin
Mitigating Threats and Facilitating the Flow of Commerce
Surendra M. Gupta Northeastern University, Boston, Massachusetts, USA
Providing a solid foundation of knowledge in modeling remanufacturing systems, this book addresses the design, planning, and processing issues faced by decisionmakers in the field. With easy-to-use mathematical or simulation modeling to demonstrate solutions for each remanufacturing issue, it helps practitioners understand how a particular issue can be effectively modeled and how to choose the appropriate solution methodology. The book also discusses how increasingly stringent environmental regulations and decreasing natural resources influence manufacturers toward more environmentally conscious manufacturing. Print ISBN: 978-1-4398-6307-7 eBook ISBN: 978-1-4398-6308-4 March 2012, 6-1/8 x 9-1/4, 439 pp. Suggested Price: $104.95 / £66.99
Reverse Supply Chains
Luke Ritter The goal of security within the supply chain and transportation infrastructure is to effectively mitigate risks while facilitating commerce. Security and business protection measures are at the core of how to maintain consistent and strategic business operations. These expenses are assets that promote reliability to customers, but also serve as valuable ROI to further enhance the business. Focusing on economic and business objectives, this book examines the transportation infrastructure. Print ISBN: 978-1-4665-7815-9 May 2014, 6-1/8 x 9-1/4, 320 pp. Suggested Price: $79.95 / £49.99
Textbook
Issues and Analysis
Supply Chain Engineering
Edited by
Models and Applications
Surendra M. Gupta
A. Ravi Ravindran
Northeastern University, Boston, Massachusetts, USA
This book addresses several important issues faced by strategic, tactical, and operation planners of reverse supply chains, using efficient models in a variety of decisionmaking situations providing easy-to-use mathematical and/or simulation modeling based solution methodologies for a majority of the issues. It highlights how a current issue can be effectively approached in a particular decision-making situation, using a suitable quantitative technique or a suitable combination of two or more quantitative techniques. Print ISBN: 978-1-4398-9902-1 eBook ISBN: 978-1-4398-9903-8 January 2013, 6-1/8 x 9-1/4, 422 pp. Suggested Price: $89.95 / £57.99
The Pennsylvania State University, University Park, USA
Donald P. Warsing, Jr. North Carolina State University, Raleigh, USA Operations Research Series
Using state-of-the-art models, concepts, and solution methods, this book provides an understanding of how companies plan, source, make, and deliver products to create and maintain a global competitive advantage. The authors employ the precise tools of engineering analysis to address broad and challenging problems in business management, emphasizing a quantitative approach to solving problems related to designing and operating supply chains. This comprehensive text progresses from laying out a strategic framework to addressing tactical elements for managing flow of goods, putting it together in the context of the global supply chain. Print ISBN: 978-1-4398-1198-6 eBook ISBN: 978-1-4398-1199-3 September 2012, 6-1/8 x 9-1/4, 548 pp. Suggested Price: $135.95 / £86.00
Risk Intelligent Supply Chains
Textbook
How Leading Turkish Companies Thrive in the Age of Fragility
Supply Chain Management for Engineers
Çagˇrı Haksöz
Samuel H. Huang
Sabancı University, Istanbul, Turkey
University of Cincinnati, Ohio, USA
This unique avant-garde book brings the risk intelligent supply chain (RISC) concept to life for the first time. It answers the question of how to become a risk intelligent supply chain. It proposes the I-Quartet Model with four essential roles “Integrator, Inquirer, Improviser, and Ingenious,” that any supply chain network must play to become risk intelligent. The book also presents never-before-published cases and practices of leading Turkish companies that thrive globally in the age of fragility with their supply chain risk intelligence. Print ISBN: 978-1-4665-0447-9 eBook ISBN: 978-1-4665-0448-6 April 2013, 6-1/8 x 9-1/4, 289 pp. Suggested Price: $79.95 / £49.99
Supply Chain Management/Logistics
Dokuz Eylul University, Izmir, Turkey
The book focuses on helping students develop strong analytical skills and the ability to solve real-world problems through analysis and synthesis. It also stresses the importance of integrating engineering optimization techniques with business strategic thinking. It starts with the description of different types of supply chains and the strategy for designing an appropriate supply chain based on product life cycle analysis. It then focuses on quantitative analysis techniques including demand forecasting, aggregate planning, inventory management, and distribution network design. It also covers supplier selection. Print ISBN: 978-1-4665-6892-1 eBook ISBN: 978-1-4665-7092-4 June 2013, 6-1/8 x 9-1/4, 240 pp., Soft Cover Suggested Price: $89.95 / £57.99
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93
Supply Chain Mgnt./Logistics / Disaster Planning & Recovery 94
Supply Chain Security
Catastrophic Impact and Loss
A Comprehensive Approach
The Capstone of Impact Assessment
Dr. Arthur G. Arway
Kevin D. Burton
St. James City, Florida, USA
KDB Legacy Holdings, LLC, Scottsdale, Arizona, USA
The challenge of trying to secure the supply chain at every level is both a domestic and global concern. This volume provides security professionals the tools necessary to ensure supply chain security. It demonstrates how to establish and enforce security policies and protocols, including rapid responses that must be deployed in the event of a theft or security incident. Most importantly, it enables professionals to integrate business practices into the planning, development, and successful operation of supply chains to ensure security and protect assets.
Providing a true understanding of what it is to be “in harm’s way,” this volume details the devastation and effects that both public and private enterprise must be prepared for in the event of a catastrophe. Offering a means to measure impact events and communicate mission objectives and goals, it emphasizes forward planning and appropriate messaging in advance of the impact event. It also addresses the challenge of generating accurate and informed impact analyses and outlines various factors associated with modeling the impact.
Print ISBN: 978-1-4665-1187-3 eBook ISBN: 978-1-4665-1190-3 March 2013, 6-1/8 x 9-1/4, 189 pp. Suggested Price: $69.95 / £44.99
Print ISBN: 978-1-4665-0464-6 eBook ISBN: 978-1-4665-0465-3 October 2012, 6-1/8 x 9-1/4, 348 pp. Suggested Price: $62.95 / £40.99
Urban Transportation and Logistics
Critical Incident Management
Health, Safety, and Security Concerns Edited by
Eiichi Taniguchi, Tien Fang Fwa, and Russell G. Thompson Urban transport and logistics systems play a very important role in delivery goods and services both into populous areas as well as out to local and regional areas. This book takes global approach to best practices, covering topics such as hazmat transport, logistics during disasters, mixed traffic and safety considerations, optimizing vehicle routing and scheduling, and road safety. These subjects provide an important basis for discussing transport and logistics systems in urban areas from the viewpoint of safety and security considerations on human life. Print ISBN: 978-1-4822-0909-9 December 2013, 6-1/8 x 9-1/4, 278 pp. Suggested Price: $99.95 / £63.99
Behavioral Health Response to Disasters
A Complete Response Guide, Second Edition Vincent Faggiano, John McNall, and Tom T. Gillespie Filled with tactical direction designed to prevent, contain, manage, and resolve emergencies efficiently and effectively, this volume provides proven methodologies applicable to a host of public and private sector scenarios. Topics include the phases of a critical incident response and stabilizing the scene, leadership style and techniques required to manage a critical incident successfully, guidelines for responding to hazardous materials and weapons of mass destruction incidents, stress management, business continuity in the face of a crisis, and the roles of high-level personnel in setting policy. Print ISBN: 978-1-4398-7454-7 eBook ISBN: 978-1-4398-7455-4 November 2011, 6-1/8 x 9-1/4, 246 pp. Suggested Price: $87.95 / £55.99
Critical Infrastructure
Edited by
Homeland Security and Emergency Preparedness, Third Edition
Julie L. Framingham
Robert Radvanovsky
Florida Department of Children and Families, Tallahassee, USA
Martell L. Teasley Florida State University, Tallahassee, USA
Infracritical, Geneva, Illinois, USA
Allan McDougall Evolutionary Security Management Inc., Ontario, Canada
Highlighting the themes of cultural competence and evidence-based practice, this volume presents an interdisciplinary approach to examining specific disaster behavioral health topics. It considers how an individual’s culture may impact willingness to seek out and accept services and incorporates research on vulnerable or at-risk populations who are likely to suffer disproportionately more adverse psychological consequences of disaster. The book also discusses clinical studies of cognitive behavioral treatments for disaster-related distress and post-traumatic stress disorder.
Since the initial inception of this book, there have been significant strides to safeguard our world’s infrastructures. There has also been a shift to more fluid postures associated with resilience and the establishment of redundant infrastructure. Updated to reflect these new emphases, this volume discusses changes in how governments and the private sector share information within the infrastructure sector as well as between sectors. It also evaluates ISACs, distributed control systems, and SCADA systems and their challenges.
Print ISBN: 978-1-4398-2123-7 eBook ISBN: 978-1-4398-2124-4 April 2012, 7 x 10, 441 pp. Suggested Price: $93.95 / £59.99
Print ISBN: 978-1-4665-0345-8 eBook ISBN: 978-1-4665-0346-5 April 2013, 6-1/8 x 9-1/4, 283 pp. Suggested Price: $99.95 / £63.99
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Edward S. Devlin Crisis Management Planning and Execution begins by defining the elements of a business continuity plan, including prevention, emergency response, and business resumption plans. It examines the progressive stages of a crisis, the four steps needed to manage a crisis, and the role of the executive management team. It also discusses the importance of the crisis communications team and explains the elements required to constitute a command center. Readers will gain an understanding of how to get executives to work with consulting professionals to document their specific roles in managing any crisis that should strike. Print ISBN: 978-0-8493-2244-0 eBook ISBN: 978-0-2034-8589-7 December 2006, 6-1/8 x 9-1/4, 528 pp. Suggested Price: $91.95 / £58.99
Disaster Management and Preparedness Thomas D. Schneid and Larry R. Collins Eastern Kentucky University, Richmond, USA Occupational Safety & Health Guide Series
Disasters 2.0 The Application of Social Media Systems for Modern Emergency Management Adam Crowe Richmond, Virginia, USA
Emerging social media and Web 2.0 technologies will continue to have a great impact on the practice and application of the emergency management function in every public safety sector. This volume prepares emergency managers and first responders to successfully apply social media principles in the operations, logistics, planning, finance, and administrative aspects of any given disaster. Using real-life examples, the book demonstrates how to effectively apply social media technology to the next crisis. Print ISBN: 978-1-4398-7442-4 eBook ISBN: 978-1-4398-7443-1 April 2012, 6-1/8 x 9-1/4, 321 pp. Suggested Price: $73.95 / £46.99
Emergency Management The American Experience 1900-2010, Second Edition Edited by
Claire B. Rubin
Technological progress and terrorist activities have forced safety professionals to rethink their modus operandi for disaster preparedness and expand their proactive measures to safeguard assets. Preparing organizations to address the substantial risk of disasters in the workplace, this volume encompasses not only the tried and true tactics used by safety experts for decades but also focuses on areas often overlooked during the reactive and post disaster phases. Print ISBN: 978-1-56670-524-0 eBook ISBN: 978-1-4200-3265-9 November 2000, 6-1/8 x 9-1/4, 264 pp. Suggested Price: $129.95 / £84.00
Arlington, Virginia, USA
This volume provides a history and analysis of the political and policy processes of the federal government involvement in emergency management from 1900 through 2010. This second edition presents the necessary background for understanding political, policy, and other essential aspects of emergency management, including identifying and developing the key time bands of information about emergency management. The book covers updates to policy, shifts in the DHS and FEMA, and responses to disasters over the last 5-plus years including considerable coverage of the BP oil spill. Print ISBN: 978-1-4665-1753-0 eBook ISBN: 978-1-4665-1754-7 April 2012, 6 x 9, 312 pp., Soft Cover Suggested Price: $46.95 / £29.99
Disaster Recovery
Emergency Planning Guide for Utilities
Brenda D. Phillips
Second Edition
Textbook
Oklahoma State University, Stillwater, USA
This text tackles the recovery issues faced by federal, state, and local emergency managers in a long-term disaster recovery situation. Topics include recovery planning, housing, debris management, public and private sector recovery, and historical and cultural preservation. The author also discusses environmental recovery, social and psychological recovery and services, voluntary organizations, federal assistance programs, grant-writing, and donations management. Each chapter features key terms, learning objectives, highlighted practical applications, review questions, a summary, and references. Numerous case studies ensure concepts are fully explained and illustrated. Print ISBN: 978-1-4200-7420-8 eBook ISBN: 978-1-4398-9012-7 May 2009, 7 x 10, 546 pp. Suggested Price: $83.95 / £51.99
Disaster Planning & Recovery
Crisis Management Planning and Execution
Samuel Mullen Absecon, New Jersey, USA
Due to today’s complex, compliance-based environment, utility managers and planners often find it difficult to plan for the action needed to help ensure organizationwide resilience and meet consumer expectations during these incidents. This volume offers a working guide that presents new and field-tested approaches to plan development, training, exercising, and emergency program management. The book will help utility planners, trainers, and responders to more effectively prepare for damaging events and improve the level of the utility’s resilience. Print ISBN: 978-1-4665-0485-1 eBook ISBN: 978-1-4665-0486-8 January 2013, 6-1/8 x 9-1/4, 232 pp. Suggested Price: $89.95 / £57.99
For more information and a complete list of titles, visit us at www.crcpress.com
95
Emergency Preparedness for Colleges and Universities
Textbook
Maureen Connolly
Second Edition
The National Center for Higher Education Risk Management, Malvern, Pennsylvania, USA
Thomas E. Drabek University of Denver, Colorado, USA
Disaster Planning & Recovery
College campuses are unique environments and emergency management teams at these institutions have a responsibility to ensure the safety and welfare of the campus community—including the staff, students, and the families of students. This book examines the specific government requirements for emergency preparedness for campuses as well as the preparedness and response plans that need to be in place in the event of man-made or natural hazards. Events covered include chemical spills, toxic gas releases, terrorist attacks, active shooter events, pandemics, floods, hurricanes, tornados, and fires.
Now in its second edition, this volume is an excellent resource for understanding human behavior and how best to communicate and work with the public in disaster situations. The author uses an informal conversational style to help readers understand the social constraints that guide responses to disaster warnings, initial responses, evacuation decisions, and longer-term impacts. He describes the history of emergency management as well as selected policy issues. Updated with new cases and examples, this book is a valuable reference for professionals in emergency management, aid organizations, and public policy.
Print ISBN: 978-1-4665-8757-1 June 2014, 6-1/8 x 9-1/4, 256 pp. Suggested Price: $79.95 / £49.99
Print ISBN: 978-1-4665-0685-5 eBook ISBN: 978-1-4665-0687-9 March 2013, 6-1/8 x 9-1/4, 446 pp. Suggested Price: $64.95 / £41.99
Textbook
Textbook
Hazard Mitigation and Preparedness
Introduction to Emergency Management
Second Edition
Brenda D. Phillips and David M. Neal
Anna K. Schwab, David J. Brower, and Dylan Sandler
Gary R. Webb
The University of North Carolina at Chapel Hill, USA
This book introduces the concept of hazards as part of the earth’s natural systems, in contrast to disasters, which occur at the intersection of the built and natural environments. The authors emphasize choices made by society that either increase or diminish our level of vulnerability to the impacts of hazards and discusses the role of the emergency manager in how these choices are made and acted upon. The book defines key concepts including mitigation, preparedness, resilience, and vulnerability.
96
The Human Side of Disaster
Print ISBN: 978-1-4665-9556-9 April 2014, 7 x 10, 416 pp. Suggested Price: $69.95 / £44.99
Oklahoma State University, Stillwater, USA University of North Texas, Denton, USA
Providing an insider’s glimpse into emergency management, this volume engages readers in real-life case studies, integrating scientific findings with practitioner viewpoints to reveal the challenge of a field in service of communities and people at risk from disasters. It outlines various career tracks within emergency management with a focus on core competencies, ethical practice standards, certification issues, and the responsibilities of the emergency manager. Boxed features written by graduates of emergency management programs and expert practitioners from around the world provide real-world insights. Print ISBN: 978-1-4398-3070-3 eBook ISBN: 978-1-4398-3072-7 October 2011, 7 x 10, 517 pp. Suggested Price: $65.95 / £42.99
Hazards Analysis
Leadership in the Open
Reducing the Impact of Disasters, Second Edition
A New Paradigm in Emergency Management
John C. Pine
Adam S. Crowe
Appalachian State University, Boone, North Carolina, USA
Richmond, Virginia, USA
Global interconnectedness and the scale of disaster events has grown to the point where catastrophic disasters have regional, national, and even global economic consequences. This volume presents a systematic process of hazards identification, vulnerability determination, and consequence assessment for the natural, built, and human environment. The book aims to examine strategies that may be taken at the individual, organization, community, and regional levels to reduce the adverse consequences of disasters and to foster sustainability.
The infusion of social media in emergency management communication functions throws a major wrench into traditional models of management. A new paradigm is required to look at how leadership, communication, and public expectations are shaping the future of the profession. A contemporary leadership guide to emergency management, this book covers current technology and the public’s demand for transparency and instant updates and information. It examines an emergency manager’s role not just based on functions, but on what is necessitated by current public expectations.
Print ISBN: 978-1-4822-2891-5 June 2014, 6-1/8 x 9-1/4, 320 pp. Suggested Price: $79.95 / £49.99
Print ISBN: 978-1-4665-5823-6 eBook ISBN: 978-1-4665-5824-3 May 2013, 6-1/8 x 9-1/4, 327 pp. Suggested Price: $69.95 / £44.99
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Physical Security and Environmental Protection
Edited by
John Perdikaris
Alessandra Jerolleman
Engineering Consultant, Ontario, Canada
Natural Hazard Mitigation Association, New Orleans, Louisiana, USA
John J. Kiefer University of New Orleans, Louisiana, USA
Examining the changing nature of disasters, this volume offers practical guidance on the implementation and selection of hazard mitigation programs and projects. Based on real-world applications, the book includes case studies that present a thorough explanation of the various issues involved. The contributors describe the value and potential of mitigation efforts and explain how to convince public officials and communities of that value. They also discuss how to better involve the community and uniquely tailor solutions to regional and local situations. Print ISBN: 978-1-4398-3493-0 eBook ISBN: 978-1-4398-3494-7 November 2012, 7 x 10, 377 pp. Suggested Price: $73.95 / £46.99
Natural Hazards Analysis
This handbook takes an all-hazards approach to managing disasters and their impact on critical infrastructure and services. It examines the engineering, planning, and emergency management processes involved, including mitigation, preparedness, response, and recovery operations. It illustrates the elements common to all disasters, including threat, risk, and vulnerability assessments as well as mitigation strategies. The book offers new insights on coping with both unintentional and intentional disasters, as well as strategies to reduce the risk of loss to facilities, equipment, and personnel. Print ISBN: 978-1-4822-1194-8 April 2014, 6-1/8 x 9-1/4, 384 pp. Suggested Price: $129.95 / £82.00
Reducing the Impact of Disasters
Post-Disaster Reconstruction and Change
John C. Pine
Communities’ Perspectives
Appalachian State University, Boone, North Carolina, USA
With an emphasis on hazard analysis, this volume assesses critical preparedness issues that emergency personnel must face in the event of a disaster of any kind. The author discusses the nature and consequences of such hazards and examines strategies at the individual, organizational, community, and regional levels. He presents a systematic process for hazard identification, vulnerability determination, and consequence assessment for natural, built, and human environments. The book provides information on hazard identification, modeling, loss estimation, risk perception and definition, and sustainability. Print ISBN: 978-1-4200-7038-5 eBook ISBN: 978-1-4200-7040-8 October 2008, 6-1/8 x 9-1/4, 304 pp. Suggested Price: $98.95 / £62.99
Organizational Resilience
Edited by
Jennifer E. Duyne Barenstein World Habitat Research Centre, Switzerland
Esther Leemann University of Lucerne, Switzerland
This book shows how different communities have coped with and responded to various external interventions. Focusing on housing reconstruction and the restoration of livelihood, the authors demonstrate that changes in settlement location, morphology, housing materials, and design produce multiple cascading consequences for the inhabitants of reconstructed settlements. Ultimately, the book establishes the importance of integrating community perspectives in policies and programs for sustainable post-disaster reconstruction—enabling greater resiliency as well as future disaster risk reduction. Print ISBN: 978-1-4398-8815-5 eBook ISBN: 978-1-4398-8817-9 October 2012, 6-1/8 x 9-1/4, 368 pp. Suggested Price: $83.95 / £51.99
Textbook
Managing the Risks of Disruptive Events - A Practitioner’s Guide
Preparedness and Response for Catastrophic Disasters
James J. Leflar
Edited by
Johns Hopkins University, Baltimore, Maryland, USA
Marc H. Siegel Exploring the concepts and methodologies of how to implement enterprise-wide organizational resilience management, this book explains the necessary steps for effective disaster preparedness. It identifies the principles and techniques associated with threat assessment and business impact analyses and explains the cost advantages of implementing organizational resilience management. The text details the steps needed to train, exercise, evaluate, and maintain disaster plans within the framework of organizational resilience management. It also describes the costbenefits of establishing a resilient culture and processes. Print ISBN: 978-1-4398-4137-2 eBook ISBN: 978-1-4398-4138-9 May 2013, 6-1/8 x 9-1/4, 374 pp. Suggested Price: $79.95 / £49.99
Rick Bissell University of Maryland, Baltimore, USA
Encinitas, California, USA
Disaster Planning & Recovery
Natural Hazard Mitigation
Textbook
Based on a popular course for the FEMA Higher Education project, this volume provides important insight into plans to mitigate and respond to the devastation caused by large-scale catastrophic events. It defines what constitutes a catastrophic event, outlining both the factors that can lead to catastrophes and the unique logistical, planning, and response challenges posed by them. It explores how catastrophes can dramatically affect populations and addresses new, innovative, and fundamentally unique strategies communities can institute to better prepare populations for catastrophic events and their aftermath. Print ISBN: 978-1-4665-1189-7 eBook ISBN: 978-1-4665-6702-3 May 2013, 6-1/8 x 9-1/4, 416 pp. Suggested Price: $79.95 / £49.99
For more information and a complete list of titles, visit us at www.crcpress.com
97
Principles of Emergency Management
The Art and Practice of Court Administration
Hazard Specific Issues and Mitigation Strategies
Alexander B. Aikman
Edited by
Disaster Planning & Recovery / Fundamentals 98
Michael J. Fagel, PhD, CEM Aurora Safety, Illinois, USA
The best way to protect the public in a disaster is by implementing an integrated emergency management system incorporating all potential stakeholders through all phases of the event. This volume offers preparedness and mitigation recommendations for advanced emergency planning. Topics discussed include continuity planning, the role of public health officials, developing public-private partnerships, and traditional and social media and their impacts on emergency management. The book reviews specific types of disasters, including terrorism, agroterrorism, pandemics, and active shooter incidents. Print ISBN: 978-1-4398-7120-1 eBook ISBN: 978-1-4398-7121-8 December 2011, 6-1/8 x 9-1/4, 585 pp. Suggested Price: $98.95 / £62.99
Social Media, Crisis Communication, and Emergency Management
Redding, California, USA Series: Public Administration and Public Policy
Providing vital information for those currently involved in court administration and those considering becoming involved, The Art and Practice of Court Administration offers new ways to determine and manage a court’s base budget needs. It offers practical hints for handling daily administrative challenges and presents a fresh perspective on the role of court administrators and how administration supports the institution’s role in securing litigation-based justice. The book also introduces the Hierarchy of Court Administration. Print ISBN: 978-0-8493-7221-6 eBook ISBN: 978-1-4200-1347-4 December 2006, 6-1/8 x 9-1/4, 488 pp. Suggested Price: $115.95 / £72.99
Canadian Public Administration in the 21st Century Edited by
Leveraging Web and Mobile Technologies, Second Edition
Charles Conteh
Connie White
York University, Canada
Emergency Management Consultant, Hattiesburg, Mississippi, USA
As social media continues to evolve at a rapid pace, emergency professionals need to know how to effectively implement and utilize social media and Web 2.0 technologies. This includes communication across agencies in emergency planning, preparedness, and response as well as for in-crisis communication with the public at large. This second edition has been completely updated and includes new chapters on emerging analytical tools, the state of social media usage in other countries, and social media use in related areas such as fire, police, EMS, public health, NGOs, and school emergencies. Print ISBN: 978-1-4822-2342-2 May 2014, 7 x 10, 288 pp. Suggested Price: $79.95 / £49.99
Brock University, Canada
Ian Roberge The book identifies and analyzes key concepts, frameworks, and issues in Canadian public administration. Bringing together promising new scholars and practitioners, the book bridges the gap between established analytical traditions and novel theoretical and methodological approaches in the field; for example, connecting the French and English literature on Canadian public administration by fostering mutual exchange and learning between these rich analytical traditions. The book consists of three thematically organized sections that explore processes, structures, and principles. Print ISBN: 978-1-4665-9171-4 eBook ISBN: 978-1-4665-9172-1 August 2013, 6-1/8 x 9-1/4, 240 pp. Suggested Price: $119.95 / £76.99
Second Edition
Citizen Participation at the Local Level in China and Canada
Edited by
Edited by
Deborah S.K. Thomas, Brenda D. Phillips, William E. Lovekamp, and Alice Fothergill
Andrew Sancton
With chapters that incorporate additional perspectives on social vulnerability, this second edition focuses on the social construction of disasters, demonstrating how the characteristics of an event are not the only reason that tragedies unfurl. It incorporates disaster case studies to illustrate concepts, relevant and seminal literature, and the most recent data available. In addition to highlighting the U.S. context, it integrates a global approach and includes numerous international case studies. The book highlights recent policy changes and current disaster management approaches
This book presents the work of leading scholars on the topic of citizen participation at the local level. Case studies compare Canadian and Chinese communities and extrapolate interesting policy-level changes at the local level based on citizen behavior and involvement. Coverage includes the characteristics of political culture and climate on local participation; factors especially unique to urban poor, class migration, aboriginal, and immigrant populations; means of protest, demonstration, and articulation of preference by populations; land-use, housing, urban development, and resource sustainability.
Textbook
Social Vulnerability to Disasters
Print ISBN: 978-1-4665-1637-3 eBook ISBN: 978-1-4665-1640-3 May 2013, 7 x 10, 514 pp. Suggested Price: $79.95 / £49.99
University of Western Ontario, London, Canada
Print ISBN: 978-1-4822-2897-7 June 2014, 6-1/8 x 9-1/4, 248 pp. Suggested Price: $119.95 / £76.99
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Creating Public Value in Practice
Democracy and Public Administration in Pakistan
Advancing the Common Good in a Multi-Sector, Shared-Power, No-One-Wholly-in-Charge World
Amna Imam and Eazaz A. Dar
John M. Bryson, Barbara C. Crosby, and Laura Bloomberg University of Minnesota, Minneapolis, USA Series: Public Administration and Public Policy
There is a lot of chatter in the media about whether the pride that Americans have felt towards their citizenship and the connection they’ve felt towards their democratic values, can ever be restored. This book brings together a set of stellar scholars and practitioners to discuss and advance the cross-cutting themes and methods of engagement in sections 1) citizens and democracy, 2) institutional design, 3) cross-sector collaboration, and 4) value creation. The book includes illustrative case studies spanning local to global.
Series: Public Administration and Public Policy
This book explores the role of the grass roots public administrative institution of DC & DM in historical context for Pakistan, and its viability for a meaningful democracy and stability of the country. The authors contend that Pakistan’s democracy to-date lacks firm foundation, as evidenced by the country’s disintegration in 1971, violence and drugs in the 80s, crime infested communities in the 90s, terrorism in the 2000s, and the current volatile situation in Balochistan and FATA, as well as high crime rate and lacking sense of security among the communities of Pakistan. Print ISBN: 978-1-4665-1154-5 January 2014, 6-1/8 x 9-1/4, 252 pp. Suggested Price: $89.95 / £57.99
Print ISBN: 978-1-4822-1460-4 June 2014, 6-1/8 x 9-1/4, 264 pp. Suggested Price: $89.95 / £57.99
Crisis and Emergency Management
Effective Non-Profit Management
Theory and Practice
Context, Concepts, and Competencies
Ali Farazmand
Shamima Ahmed
Florida Atlantic University, Boca Raton, USA
Northern Kentucky University, Highland Heights, USA
Examining emergency responses to environmental dangers and natural disasters, this book covers a range of international issues using critical, empirical, and quantitative analyses. It discusses various approaches to such topics as resolving political tension, the potential use of biological weapons, and the role of public relations in crisis. This second edition features 40 new chapters that address recent worldwide crises including the September 11th attacks, the devastating effects of Hurricane Katrina in New OrLeans, the Tsunami disaster in Asia, earthquakes in Iran, and terrorism issues. Print ISBN: 978-0-8493-8513-1 March 2014, 7 x 10, 760 pp. Suggested Price: $99.95 / £63.99
ASPA Series in Public Administration and Public Policy
Drawing on input from an advisory group of leading non-profit professionals, this text presents the broad framework and theoretical perspective underlying non-profit management practices. It contextualizes the framework and theories in terms of the changing socio-political conditions and expectations of key stakeholders of non-profit organizations. The theoretical background is coupled with practical information throughout the text. Chapters contain short cases, practical vignettes, the actual forms in use, and the pragmatic understanding of everyday practice. Print ISBN: 978-1-4398-1548-9 eBook ISBN: 978-1-4398-1549-6 July 2012, 6-1/8 x 9-1/4, 338 pp. Suggested Price: $62.95 / £40.99
Debating Public Administration
Textbook
Management Challenges, Choices, and Opportunities
Labor Relations in the Public Sector
Edited by
Fifth Edition
Robert F. Durant
Richard C. Kearney
American University, Washington, DC, USA
North Carolina State University, Raleigh, USA
Jennifer R.S. Durant ASPA Series in Public Administration and Public Policy
Informed by a “5 R” framework (reconceptualizing purpose, redefining rationality, recapitalizing human assets, reengaging resources, and revitalizing democratic constitutionalism), this book bridges the gap between theory and practice. In this collection of articles revised for book format, the authors expertly draw out themes, issues, problems, and prospects in their preface and section introductions. This book is a one-stop resource for cross-disciplinary, cross-sectoral, and cross-professional exchanges on the challenges, choices, and opportunities facing public administrators today. Print ISBN: 978-1-4665-0236-9 eBook ISBN: 978-1-4665-0237-6 October 2012, 6-1/8 x 9-1/4, 367 pp. Suggested Price: $73.95 / £46.99
Fundamentals
Edited by
Trade Division, Los Angeles, California, USA
Patrice M. Mareschal Rudger’s University, Camden, New Jersey, USA Series: Public Administration and Public Policy
Thoroughly revised to incorporate important changes in the public labor relations and unionization landscape, this new edition retains icontains new sections on recent trends and membership figures, new legislation and new politics as they influence bargaining rights. It highlights the implications of the new collective bargaining environment on financial and human resource management issues and outcomes. It also provides updated information on the future state of unions. It is a useful overview for the professional reader, and classroom-friendly, with discussions of the most recent literature and case studies. Print ISBN: 978-1-4665-7952-1 January 2014, 6-1/8 x 9-1/4, 440 pp. Suggested Price: $89.95 / £57.99
For more information and a complete list of titles, visit us at www.crcpress.com
99
Logics of Legitimacy Three Traditions of Public Administration Praxis Margaret Stout West Virginia University, Morgantown, USA Series: Public Administration and Public Policy
Students preparing to embark on their careers must identify theoretical relationships and understand how they link to practice. This book offers a framework to help them decipher key approaches. The framework is presented in 3 main conceptual components with prescriptions for practice: Constitutional (the bureaucrat), Discretionary (the entrepreneur), and Collaborative/Direct Democratic (the steward). The textbook includes a course outline for instructors and corresponding lecture slides on CD, and question and answer sets for students.
Fundamentals
Print ISBN: 978-1-4665-1161-3 eBook ISBN: 978-1-4665-1162-0 July 2012, 6-1/8 x 9-1/4, 325 pp. Suggested Price: $83.95 / £51.99
Textbook
Personnel Management in Government Politics and Process, Seventh Edition Katherine C. Naff, Norma M. Riccucci, and Siegrun Fox Freyss Series: Public Administration and Public Policy
A thorough examination of political and historical aspects, Personnel Management in Government: Politics and Process, Seventh Edition provides students with a comprehensive understanding of human resource management within its historical and political context in the public sector. It discusses the development of public sector human resource management, the present status of best practices, and important insights from current scholarship on all three levels of government: federal, state, and local.
100
Print ISBN: 978-1-4665-1363-1 eBook ISBN: 978-1-4665-1366-2 July 2013, 6-1/8 x 9-1/4, 510 pp. Suggested Price: $89.95 / £57.99
The Politics-Administration Dichotomy Toward a Constitutional Perspective, Second Edition Patrick Overeem Series: Public Administration and Public Policy
This book is about the so-called politics-administration dichotomy; the idea that politics and public administration should be separated in our theories and practices of government. While public administration academics typically reject it as an outdated and even dangerous idea, it re-emerges implicitly in their analyses. This book tells the story of how this has happened and suggests a way to get out of the quandary. It analyzes the dichotomy position in terms of concept, purpose, and relevance Print ISBN: 978-1-4398-9589-4 eBook ISBN: 978-1-4398-9590-0 April 2012, 6-1/8 x 9-1/4, 242 pp. Suggested Price: $73.95 / £46.99
Public Administration and Disability Community Services Administration in the US Edited by
Julie Ann Racino Syracuse University, New York, USA
This book discusses the leading efforts of the past three decades in the field of disability and community services. It covers many areas: theory and history; leadership; long-term support services in the US; family support services; housing and community; employment and “adult day programs”; comparative systems at the state level; services at the city level; issues in rural and independent living; public and individual budgeting/finance; contemporary workforce issues; intergovernmental relations; disability public policy and policy research; international agendas; and a look at the future. Print ISBN: 978-1-4665-7981-1 March 2014, 6-1/8 x 9-1/4, 432 pp. Suggested Price: $89.95 / £57.99
Public Administration in Post-Communist Countries Former Soviet Union, Central and Eastern Europe, and Mongolia Edited by
Saltanat Liebert, Stephen E. Condrey, and Dmitry Goncharov Series: Public Administration and Public Policy
In this work, expert contributors provide an overview and analysis of public administration in select post-communist countries, including Russia, Georgia, Czech Republic, Romania, and Mongolia. Because these countries were largely closed off to the world, there has yet to be a comprehensive study on their administrative systems. The book includes coverage of public management and administration, political and economic reforms, civil society, human resource management, financial and budgetary management, accountability and corruption, as well as prospects for future development. Print ISBN: 978-1-4398-6137-0 eBook ISBN: 978-1-4398-6139-4 February 2013, 7 x 10, 376 pp. Suggested Price: $89.95 / £57.99
Sustaining the States The Fiscal Viability of American State Governments Edited by
Marilyn M. Rubin City University of New York, New York City, USA
Katherine Willoughby Georgia State University, Atlanta, USA ASPA Series in Public Administration and Public Policy
This book provides a comprehensive analysis of the fiscal viability and sustainability of the American states. The contributors to this text, who collectively have well over 200 years of experience in studying state finances, present the a complete picture of states’ current financial conditions, functions, and future fiscal possibilities. Readers will come away with a substantive understanding of the fiscal history, current resources, major expenditures, and fiscal sustainability of state governments in the United States. Print ISBN: 978-1-4665-5541-9 April 2014, 6-1/8 x 9-1/4, 232 pp. Suggested Price: $69.95 / £44.99
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Economic and Financial Analysis for Criminal Justice Organizations Daniel Adrian Doss, William H. Sumrall III, David H. McElreath, and Don W. Jones This volume introduces quantitative methods designed to improve the efficiency and effectiveness of organizations in both the non-profit and for-profit sectors. Using only a minimum of theory, the book demonstrates how to make decisions in the justice domain using multiple financial and economic models. Applications include pension planning, capital investment, and resource planning and forecasting. Readers will gain insight regarding how to use Excel and Linux Calc spreadsheets to solve a variety of financial and economic problems in the justice domain. Print ISBN: 978-1-4665-9206-3 October 2013, 6-1/8 x 9-1/4, 754 pp. Suggested Price: $149.95 / £95.00
Eliminating Serious Injury and Death from Road Transport A Crisis of Complacency Ian Ronald Johnston, Carlyn Muir, and Eric William Howard The book explodes the myths that currently drive society’s view of traffic safety and limit progress in reducing death and serious injury. It presents current scientific knowledge in a non-technical way and draws parallels with other areas of public safety and public health. It uses examples from the media and from public policy debates to paint a clear picture of a flawed public policy approach and offers preventive medicine principles to take the field forward. Print ISBN: 978-1-4822-0825-2 December 2013, 6-1/8 x 9-1/4, 202 pp. Suggested Price: $99.95 / £63.99
Security Governance, Policing, and Local Capacity Clifford D. Shearing University of Cape Town, South Africa
Jan Froestad University of Bergen, Norway Series: Advances in Police Theory and Practice
The security governance of South Africa has faced immense challenges amid post-apartheid constitutional and political transformations. This volume explores an experiment that took place in Zwelethemba—located in South Africa’s Western Cape Province—to establish legitimate and effective nonstate security governance within poor urban settlements. Whenever possible, the book includes raw data and a thorough analysis of existing information on security governance. Examining this case and its outcome, the authors present a series of modified design principles for future applications in local security governance. Print ISBN: 978-1-4200-9014-7 eBook ISBN: 978-1-4200-9018-5 December 2012, 6-1/8 x 9-1/4, 257 pp. Suggested Price: $146.95 / £93.00
Trends in Corrections Interviews with Corrections Leaders Around the World Edited by
Jennie K. Singer, Dilip K. Das, and Eileen Ahilin Series: Interviews with Global Leaders in Policing, Courts, and Prisons
Presenting interviews with corrections officials and leaders, this volume discusses the personal views and thoughts of those in the trenches. Well-respected scholars from each country offer unique vantage points on international corrections practices. The interviews cover career satisfaction, changes experienced on the job, personal correctional philosophy, problems and successes, theory and practice, and transnational relations. The book provides essential information for corrections leaders, scholars, judges, and lawmakers with a view towards improving the effectiveness of correctional institutions worldwide. Print ISBN: 978-1-4398-3578-4 eBook ISBN: 978-1-4398-3579-1 October 2012, 6-1/8 x 9-1/4, 285 pp. Suggested Price: $104.95 / £66.99
Textbook
Juvenile Justice Administration Peter C. Kratcoski Kent State University, Ohio, USA
Print ISBN: 978-1-4398-2160-2 eBook ISBN: 978-1-4398-9864-2 May 2012, 6-1/8 x 9-1/4, 524 pp. Suggested Price: $125.95 / £81.00
Trends in the Judiciary Interviews with Judges Across the Globe, Volume One Edited by
This volume illustrates through examples and interviews with juvenile justice administrators how these organizations and agencies function and provides a comparative analysis of juvenile justice systems across countries and continents. Using case studies to demonstrate the issues presented, the book examines the historical origins and goals of the juvenile justice system, tasks performed by juvenile justice administrators, management theories and administrative models, and relevant laws. It also presents a survey of police and juvenile justice issues in the United States, Canada, Japan, Austria, and South Africa.
General References
Textbook
Dilip K. Das International Police Executive Symposium, New York, USA
Cliff Roberson Washburn University, Topeka, Kansas, USA Series: Interviews with Global Leaders in Policing, Courts, and Prisons
While U.S. Supreme Court judges are studied in detail, little information is available about the magistrates who function daily in the other courts of the world at the public level. This volume assembles a collection of eleven interviews developed by 17 different interviewers of magistrates around the world. The subjects of these interviews administer justice in Bosnia and Herzegovina, South Australia, Western Australia, Slovenia, British Columbia, and Delhi, India. Also interviewed are magistrates from Missouri, Florida, and Louisiana courts. Print ISBN: 978-1-4200-9978-2 December 2013, 6-1/8 x 9-1/4, 287 pp. Suggested Price: $159.95 / £99.00
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101
Understanding the Modern Russian Police
Education for a Digital World
Olga B. Semukhina
Edited by
Marquette University, Milwaukee, Wisconsin, USA
Rocci Luppicini, PhD
K. Michael Reynolds
General References / Government & Education 102
Present Realities and Future Possibilities University of Ottawa, Canada
University of Central Florida, Oviedo, USA
A. K. Haghi
This book presents the results of an ongoing partnership between the Volgograd Academy of Russian Internal Affairs Ministry and the Volgograd branch of the Russian Presidential Academy of National Economy and Public Administration. The extensive review of the history of policing in Russia enables readers to comprehend the societal and political forces that have shaped policing in this country. Coverage spans the period from the creation of the Ministry of Internal Affairs of the Russian Federation in 1802 to the 2011 Police Reform by Medvedev.
University of Guilan, Iran
Print ISBN: 978-1-4398-0348-6 eBook ISBN: 978-1-4398-0349-3 May 2013, 6-1/8 x 9-1/4, 337 pp. Suggested Price: $99.95 / £63.99
Best Practices for Education Professionals Edited by
Heidi L. Schnackenberg and Beverly A. Burnell State University of New York at Plattsburgh, USA
Best practices advocate that education professionals consult and collaborate with colleagues across disciplines as a means of providing students and their families a comprehensive, developmental approach to students’ academic, career, and social/personal growth. Best Practices for Education Professionals informs in-service and pre-service professional educators, including teachers, school counselors, school psychologists, speech language pathologists, administrators, and other school professionals, about useful techniques, ideas, competencies, and skills when addressing the comprehensive development of children in schools and school settings. Print ISBN: 978-1-926895-09-3 eBook ISBN: 978-1-4665-5870-0 July 2012, 6-1/8 x 9-1/4, 186 pp. Suggested Price: $89.95 / £57.99
Educating Scientists and Engineers for Academic and Non-Academic Career Success James Speight CD&W Inc., Laramie, Wyoming, USA Series: Chemical Industries
This book focuses on methods to improve the education of science and engineering students so that they are well prepared for careers in either the academic or nonacademic world. The author offers ways for university faculty to adapt accordingly and teach a broader range of skills, the willingness to participate in teamwork, technical proficiency, adaptability, and versatility within the undergraduate and postgraduate curriculum. The book covers ways to provide a broader exposure to experiences desired by both academic employers and non-university employers. Print ISBN: 978-1-4665-5356-9 May 2014, 6 x 9, 200 pp., Soft Cover Suggested Price: $49.95 / £31.99
This book explores key areas of educational technology research and development within an education system infused by technology. It covers the opportunities and challenges associated with planning and implementing educational technology within higher education. The book provides a balanced understanding of educational technology and how it is used across a broad educational spectrum as well as ways to stimulate an ongoing dialog and sharing among those dedicated to optimizing the use of technology in educational settings. Print ISBN: 978-1-926895-10-9 eBook ISBN: 978-1-4665-5877-9 July 2012, 6-1/8 x 9-1/4, 252 pp. Suggested Price: $99.95 / £63.99
The Ethics of Cultural Competence in Higher Education Edited by
Beverly A. Burnell and Heidi L. Schnackenberg State University of New York at Plattsburgh, USA
This book presents research and conceptual chapters about the ethical factors to be considered in teaching, administration, and professional practice in higher education settings. The book includes recent research-based ideas in the field of higher education. It covers cultural competencies for higher education faculty, professionals, and administrators, such as use of language in communicating concepts to students for whom English is not a first language, avoiding imposition of bias, encouraging exposition of perspective, and ethical practices for professionals working with the diverse environments and populations in higher education settings. Print ISBN: 978-1-926895-50-5 October 2013, 6-1/8 x 9-1/4, 265 pp. Suggested Price: $99.95 / £63.99
Knowledge Management Handbook Collaboration and Social Networking, Second Edition Edited by
Jay Liebowitz University of Maryland University College, Adelphi, USA
Recent research shows that collaboration and social networking can foster knowledge sharing and innovation. Yet these informal networks are often misunderstood and poorly managed. Building on the success of the bestselling first edition, the second edition focuses on collaboration and social networking. Topics covered include implementing a knowledge sharing culture, embedding knowledge management activities to encourage collaboration, developing a knowledge retention strategy, applying social network analysis to map knowledge flows, and using systems engineering approaches for collaboration and social networking. Print ISBN: 978-1-4398-7803-3 eBook ISBN: 978-1-4665-1414-0 June 2012, 6-1/8 x 9-1/4, 336 pp. Suggested Price: $104.95 / £66.99
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Public Administration in South Asia
Governance Networks in Public Administration and Public Policy
India, Bangladesh, and Pakistan
Christopher Koliba and Asim Zia
Meghna Sabharwal and Evan M. Berman Series: Public Administration and Public Policy
University of Vermont, Burlington, USA
Jack W. Meek University of La Verne, California, USA Series: Public Administration and Public Policy
The south Asian countries of India, Pakistan, Bangladesh, and Sri Lanka face enormous challenges and opportunities in terms of population growth, localized poverty and prosperity, citizen access to services, governmental transparency, and national security. The first comprehensive, comparative treatment of public administration issues in the region, this book offers practical and in-depth discussions of new reforms and innovative practices as well as topics relevant to public administration practices— including performance management, civil service, policy processes, ethics, and e-government. Print ISBN: 978-1-4398-6911-6 eBook ISBN: 978-1-4398-6913-0 May 2013, 7 x 10, 517 pp. Suggested Price: $129.95 / £82.00
Technological Advances in Interactive Collaborative Learning Edited by
Highlighting the interplay between public actors and policy tools, this text describes the skills and functions of public administrators in the context of networked relationships and presents the theoretical foundations required to analyze governance networks. It identifies reforms and trends in governing that led to governance networks, explains the roles that various actors take on through networked relationships, highlights challenges involved in the failure of networked activities, and illustrates how policy tools are mobilized by these relationships. Print ISBN: 978-1-4200-7126-9 eBook ISBN: 978-1-4200-7127-6 July 2010, 6-1/8 x 9-1/4, 389 pp. Suggested Price: $79.95 / £51.99
Making Multilevel Public Management Work Stories of Success and Failure from Europe and North America
Vassil Alexandrov, Raul Ramirez Velarde, and Nia Alexandrov
Edited by
Highlighting the importance of technology, pedagogy, and management in the higher education ecosystem, this book presents information technology-oriented educational programs for the next generation of scientists and researchers. It explains how Web 2.0 technologies can enhance collaborative learning and how immersive learning environments and mobile technologies can improve the learning process. The text then describes novel pedagogical and methodological approaches that underpin the technological advances, facilitate collaborative learning, and enable the efficient use of games. The book also covers managerial aspects and best practices through case studies and examples.
Series: Public Administration and Public Policy
Print ISBN: 978-1-4665-0208-6 eBook ISBN: 978-1-4665-0219-2 December 2012, 6-1/8 x 9-1/4, 250 pp. Suggested Price: $104.95 / £66.99
Challenges in City Management A Case Study Approach Becky J. Starnes
Denita Cepiku, David K. Jesuit, and Ian Roberge This collected volume provides insights into the theory and practice of inter-governmental relationships, bringing together eight case studies from Canada, US, and Italy. The book indentifies and analyzes the experiences of effective coordination among different levels of government, neighbor countries, and different policy sectors. By highlighting the successes and failures of a series of topic-driven focused studies, the book extrapolates best practices for success. Print ISBN: 978-1-4665-1380-8 eBook ISBN: 978-1-4665-1381-5 April 2013, 6-1/8 x 9-1/4, 230 pp. Suggested Price: $79.95 / £49.99
103 Organizational Assessment and Improvement in the Public Sector Workbook
ASPA Series in Public Administration and Public Policy
Kathleen M. Immordino
Incorporating urban management and organizational management theories with actual practice, the author presents a series of case studies based on observations made during her extensive experience. Multiple cases are offered in common contemporary city topics ranging from personnel, policy-making, housing, homelessness, transportation, and budgeting. Each study describes and analyzes a scenario, identifying the economic and political factors as well as the often conflicting players and interest groups. For classroom use, the case approach lends to discussions, debates, and role-playing activities.
Rutgers, The State University of New Jersey, New Brunswick, USA
Print ISBN: 978-1-4398-8436-2 eBook ISBN: 978-1-4398-8437-9 May 2013, 6-1/8 x 9-1/4, 200 pp. Suggested Price: $69.95 / £44.99
Government & Education / Leadership & Performance
Edited by
ASPA Series in Public Administration and Public Policy
Grounded in organizational theory, this book addresses the practical aspects of assessment implementation, providing practical methodology for implementation. It can not only be used to implement the Public Sector Assessment and Improvement model, but it can also be used with any assessment mode—from PSAI and Baldrige to a more basic SWOT analysis or organizational survey. The book supplies strategies to address the real fiscal limitations of practitioners and at the same time to get the tools needed for assessment into the hands of those who can best use them. Print ISBN: 978-1-4665-7994-1 October 2013, 7 x 10, 208 pp., Soft Cover Suggested Price: $39.95 / £25.99
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Textbook
Organizational Behavior and Public Management
Leadership & Performance / Planning & Development 104
Third Edition, Revised and Expanded Edited by
Michael L. Vasu, Debra W. Stewart, and G. David Garson North Carolina State University, Raleigh, USA
Trends in Policing Interviews with Police Leaders Across the Globe, Volume Four Edited by
Bruce F. Baker Coventry University, Ladywood, Birmingham, UK
Dilip K. Das International Police Executive Symposium, New York, USA
Series: Public Administration and Public Policy
Series: Interviews with Global Leaders in Policing, Courts, and Prisons
This book explains how organizational behavior enables managers to direct resources that advance the programs and policies of public and government. This edition offers a public sector perspective of core topics, such as communication, decision-making, leadership, management ethics, motivation, organizational change, participation, and performance appraisal. The authors discuss such topics as communication, decision making, worker participation and total quality management, organizational change, management systems, information, computers, and organization theory in public management.
The fourth volume in this police interview series provides a novel approach to examining organizational structure, leadership, functions, public projects, training, police culture, and the societal context of policing in different countries. A thorough and in-depth analysis, this book presents an inside view of how police officers, corrections personnel, judicial leaders, and administrators view their jobs and the difficulties associated with the changing nature of their work. The book addresses what these professionals see as the most important challenges facing their policing systems at this time.
Print ISBN: 978-0-8247-0135-2 March 1998, 6 x 9, 430 pp. Suggested Price: $115.95 / £72.99
Print ISBN: 978-1-4398-8073-9 December 2013, 6-1/8 x 9-1/4, 246 pp. Suggested Price: $129.95 / £49.99
Police Integrity Management in Australia Global Lessons for Combating Police Misconduct Louise Porter and Tim Prenzler Griffith University, Brisbane, Queensland, Australia
Adapting to Sea Level Rise in the Coastal Zone Law and Policy Considerations Chad J. McGuire
Series: Advances in Police Theory and Practice
University of Massachusetts, Dartmouth, USA
Drawn from the work of scholars on the cutting edge of police research, this volume provides concrete recommendations for the fundamental reorganization of the policing institution. The authors present a comprehensive planning regimen for urban problems that encompasses security, urban reinvestment, and public planning. They introduce an innovative, practical model for problem-oriented policing in high crime areas and outline a specific methodology for police redeployment. The book highlights the importance of hot spot presence, command integrity, and fundamental organizational change.
Comprehensive, but not overly technical, this book provides a legal-policy framework to the discussion of how coastal managers can best approach the problem of sea level rise. It identifies legal barriers and offers proposed solutions to mitigate the impact of those barriers. The book introduces the issue, delves into the science behind sea level rise, discusses policy complexities and options, followed by an overview of related legalities, then, bringing it all together, the author concludes by presenting strategies, solutions, and a perspective on the future.
Print ISBN: 978-1-4398-9598-6 eBook ISBN: 978-1-4398-9600-6 April 2012, 6-1/8 x 9-1/4, 296 pp. Suggested Price: $93.95 / £51.99
Print ISBN: 978-1-4665-5980-6 eBook ISBN: 978-1-4665-5982-0 March 2013, 6-1/8 x 9-1/4, 232 pp. Suggested Price: $69.95 / £44.99
Textbook
Case Studies in Disaster Response and Emergency Management
Principles of Leadership and Management in Law Enforcement Michael L. Birzer Wichita State University, Kansas, USA
Gerald J. Bayens and Cliff Roberson
Nicolas A. Valcik University of Texas at Dallas, USA
Paul E. Tracy University of Massachusetts at Lowell, USA
Washburn University, Topeka, Kansas, USA
ASPA Series in Public Administration and Public Policy
Exploring critical issues of leadership within police agencies, this volume discusses the evolution of the modern police department, leadership approaches and management theories, organizational structure, new technology, and managing police stress. It also examines recruitment and training, legislative issues impacting police, policing in an era of advanced homeland security, and ethical issues. Chapters include key concepts, definitions, objectives, and review questions. Organized in logical fashion, each new chapter builds on previous material for quick assimilation. The book’s easy reading style minimizes the need for memorization and reinforces salient points through boxed highlighted areas.
Presenting more than 50 case studies, this book illustrates the application of public administration theories and practices to real-life disasters. Arranged chronologically, the case studies involve worldwide incidents, with topics including natural disasters, industrial accidents, epidemics, and terrorist attacks. The book demonstrates with 20/20 hindsight how preventive planning measures are best practiced. The authors include a lengthy introduction that explains their case selection criteria and how the book can be used as a learning and reference tool for any current or future public manager faced with the complexities of a wide-scale emergency.
Print ISBN: 978-1-4398-8034-0 eBook ISBN: 978-1-4398-9865-9 June 2012, 6-1/8 x 9-1/4, 390 pp. Suggested Price: $83.95 / £51.99
Print ISBN: 978-1-4398-8316-7 eBook ISBN: 978-1-4665-9523-1 January 2013, 6-1/8 x 9-1/4, 262 pp. Suggested Price: $79.95 / £49.99
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Cyber Power
Eco-Cities
Crime, Conflict and Security in Cyberspace
A Planning Guide
Solange Ghernaouti-Helie
Zhifeng Yang
Edited by
Beijing Normal University, China
Most books on cybercrime are written by national security or political experts, and rarely propose an integrated and comprehensive approach to cybercrime, cyber-terrorism, cyber-war and cyber-security. This work develops approaches to crucial cyber-security issues that are non-political, non-partisan, and non-governmental. It informs readers through high-level summaries and the presentation of a consistent approach to several cyber-risk related domains, both from a civilian and a military perspective. The book sheds light on the societal, economic, political, military, and technical issues related to the use and misuse of information and communication technologies.
Series: Applied Ecology and Environmental Management
This guide provides an overview of urban ecosystem structures, functions, and changes and discusses how to successfully accomplish eco-city planning based on government requirements. It adds a new dimension to the understanding and the application of the concept of urban sustainability, based on hypotheses about social and biogeophysical processes and through in-depth case studies. It presents three novel theories for socioeconomic metabolic models and discusses total urban ecosystem health using both the traditional environmental analysis method and emergy and exergy as holistic indicators.
Print ISBN: 978-1-4665-7304-8 April 2013, 16 cm x 24 cm, 220 pp. Suggested Price: $89.95 / £57.99
Print ISBN: 978-1-4398-8322-8 eBook ISBN: 978-1-4398-8323-5 October 2012, 6-1/8 x 9-1/4, 620 pp. Suggested Price: $135.95 / £86.00
Decision-Making for a Sustainable Environment
Environmental Decision-Making in Context
A Systemic Approach
A Toolbox
Chris Maser
Chad J. McGuire
Consultant, Oregon, USA
University of Massachusetts, Dartmouth, USA
Series: Social Environmental Sustainability
ASPA Series in Public Administration and Public Policy
Facing complex interactions between the atmosphere, the litho-hydrosphere, and the biosphere, policy makers and managers need a systemic approach to decision making. Replacing the dysfunctional, symptomatic thinking that has plunged the world into environmental crises, the new paradigm of systemic decision making fosters social-environmental sustainability. Based on the author’s more than 45 years of research and international experience, it guides readers to work with, rather than within, theoretical and methodological frameworks to achieve multidimensional and multilayered policy decisions.
This book provides stakeholders from various backgrounds with the ability to place environmental problems and solutions within a common framework from which decisions can be made. It focuses on considerations from three primary areas of influence on environmental decision making: science, economics, and values. It presents the questions, issues, and problems that need to be addressed by today’s environmental specialists. The text also includes case studies to illustrate the analytical reasoning required to employ contextually sound environmental decision-making.
Print ISBN: 978-1-4665-5216-6 eBook ISBN: 978-1-4665-5217-3 July 2012, 6-1/8 x 9-1/4, 304 pp. Suggested Price: $83.95 / £51.99
Print ISBN: 978-1-4398-8575-8 eBook ISBN: 978-1-4398-8576-5 April 2012, 6-1/8 x 9-1/4, 205 pp. Suggested Price: $73.95 / £46.99
Drought, Risk Management, and Policy
Land-Use Planning for Sustainable Development
Decision-Making Under Uncertainty
Second Edition
Edited by
Jane Silberstein, M.A.
Linda Courtenay Botterill
Bainbridge Graduate Institute, Washington, USA
University of Canberra, Australia
Chris Maser
Geoff Cockfield
Consultant, Oregon, USA
University of Southern Queensland, Australia
Series: Social Environmental Sustainability
Series: Drought and Water Crises
Society’s understanding of sustainability has evolved, along with that the language that most clearly conveys its meaning. Efforts toward social-environmental sustainability have become more urgent with an increased research focus on systems-based innovation, and noteworthy legislation. This new edition captures the most current success stories and explains the relationship between innovative land use planning and nature’s impartial, inviolate biophysical principles that govern the outcome of all planning. It focuses on how decision making that flows from and aligns with nature’s biophysical principles benefits all generations by consciously protecting and maintaining social-environmental sustainability.
This timely collection explores the complex relationship between scientific research and decision making with respect to drought in Australia and the United States. Drawing on the work of respected researchers and policy practitioners, it discusses the issues associated with decision making under uncertainty, as well as the perspectives, needs, and expectations of scientists, policy makers, and individuals. Starting from the position that drought is a risk to be managed, the contributors examine the challenges of evidence-based policy-making. Throughout, they offer valuable insights for countries facing drought. Print ISBN: 978-1-4398-7629-9 eBook ISBN: 978-1-4398-7650-3 January 2013, 6-1/8 x 9-1/4, 226 pp. Suggested Price: $99.95 / £63.99
Print ISBN: 978-1-4665-8114-2 November 2013, 6-1/8 x 9-1/4, 285 pp. Suggested Price: $89.95 / £57.99
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Planning & Development
University of Lausanne, Switzerland
105
Local Economic Development and the Environment Finding Common Ground
Port Management and Operations
Susan M. Opp
Maria Burns
Colorado State Unversity, Fort Collins, USA
Texas Southern University, Houston, USA
Jeffery L. Osgood, Jr.
Ports are the pillars of global economy, trade, and transport: Eighty percent of global commodities are carried by water; 2,000 sea ports and 10,000 terminals facilitate world trade by serving over 50,000 oceangoing ships while generating over thirty percent of the global GDP on an annual basis. This powerful sourcebook offers readers the opportunity to enhance their strategic thinking and problem solving skills, while developing market foresight. It covers global port management practices at a regulatory, commercial, technological, operational, financial, and sociopolitical level.
West Chester University, Pennsylvania, USA ASPA Series in Public Administration and Public Policy
Planning & Development / Policy
In a uniquely clear and practical discussion of local economic development in this strained economic climate, this book provides an array of best practice recommendations and strategies for optimizing the difficult balance between economic development and environmental protection. Encompassing myriad locales and presenting daily applications, it connects administrative readers with a larger body of research that will help them avoid legal, technical, and political obstacles. Bridging the gap between policy-making intention and outcome, it includes many action oriented and empowering case studies relevant to today’s most immediate struggles.
Print ISBN: 978-1-4822-0675-3 April 2014, 7 x 10, 320 pp. Suggested Price: $89.95 / £57.99
Print ISBN: 978-1-4398-8008-1 eBook ISBN: 978-1-4398-8009-8 March 2013, 6-1/8 x 9-1/4, 346 pp. Suggested Price: $69.95 / £44.95
Managing Development in a Globalized World
American Environmentalism
Concepts, Processes, Institutions
J. Michael Martinez
Habib Zafarullah University of New England, Australia
Ahmed Shafiqul Huque McMaster University, Canada Series: Public Administration and Public Policy
106
Textbook
This book sheds light on the concepts, processes, strategies, and institutions of development in a rapidly changing world, incorporating ideas and interpretations that have previously been neglected or given inadequate attention in the discourse on developing countries. The authors examine how to manage development with a new perspective that links the phenomenon with changing demands and the interplay of internal/external actors and a host of stakeholders. They assess real-world situations and provide insight into the operational dynamics of development policies, programs, and institutions. Print ISBN: 978-1-4200-6837-5 eBook ISBN: 978-1-4200-6838-2 March 2012, 6-1/8 x 9-1/4, 528 pp. Suggested Price: $104.95 / £66.99
Philosophy, History, and Public Policy Kennesaw State University, Georgia, USA
This book provides readers with a foundation in American environmentalism with complete coverage of philosophical concepts, economics, history of the environmental movement, and modern environmental politics, agencies, stakeholders, and tenets of the sustainability movement. Tracing the environmental American trajectory with this fascinating, holistic, and thoughtful approach, the book concludes with a practical look to the main decision criteria for policy-makers and how to actually operationalize sustainability amidst the competing priorities of consumer needs, ethical ideals, lawyers, lobbyists, and politicians. Print ISBN: 978-1-4665-5970-7 eBook ISBN: 978-1-4665-5971-4 June 2013, 6-1/8 x 9-1/4 Suggested Price: $69.95 / £44.99
Pandemic Planning
The Asia-Pacific Century
Edited by
Challenges and Opportunities
J. Eric Dietz and David R. Black Purdue University, West Lafayette, Indiana, USA
This volume describes the processes necessary for the effective management of a pandemic threat. It guides plan development and provides solutions to common strategic, ethical, and practical challenges. Discussing preparedness across a variety of institutional levels, the authors’ collaboration with national research leaders and community stakeholders has enabled them to assemble the most current information available on pandemic preparedness. The book distills this information into workable strategies to bolster public health, mitigate risk, and protect the population. Print ISBN: 978-1-4398-5765-6 eBook ISBN: 978-1-4398-5767-0 March 2012, 6-1/8 x 9-1/4, 330 pp. Suggested Price: $83.95 / £51.99
Edited by
Adam B. Lowther US Air Force Research Institute, Maxwell AFB, Alabama, USA
This book is the result of a year-long study conducted by the Air Force Research Institute concerning Air Force strategy in the Asia-Pacific region. By addressing issues from economic integration to a potential nuclear arms race and key regional actors (China, North Korea, India), it provides a broad perspective on the topics that will shape the future of US involvement in the region. These include the areas of nuclear proliferation, international criminal activity, terrorism, environmental degradation, pandemic diseases, natural disasters, and more. Print ISBN: 978-1-4822-1840-4 eBook ISBN: 978-1-4822-1841-1 August 2013, 6-1/8 x 9-1/4, 288 pp. Suggested Price: $49.95 / £31.99
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Comparing Environmental Policies in 16 Countries
The Four Stages of Highly Effective Crisis Management
David Howard Davis
How to Manage the Media in the Digital Age
University of Toledo, Ohio, USA
This book offers a complete primer for those interested in environmental dilemmas and policies from a global, comparative perspective. The book covers 16 countries and five themes: participation, interest groups, political parties, governmental structures, and the diplomatic agenda. Not only does the book provide a detailed discussion of the policy shifts within each country, the author presents a thoughtful and illuminating comparative approach showing how these movements have intersected and influenced one another globally and over time. Facts and ideas are conveyed with masterful clarity and amusing vignettes.
Jane Jordan & Associates, Green Valley, California, USA
Presenting cutting-edge media communication solutions, this book explains methods for choosing the appropriate language and media outlet to properly convey a message during and after a crisis. Unveiling the secrets of how to manage the media in a crisis, it examines how rapidly evolving social media and Web 2.0 technologies have changed the crisis management landscape. Illustrating the four distinct stages of media reporting during a crisis, the text includes a wealth of helpful tools, including guidelines, checklists, and case studies that illustrate best practices. Print ISBN: 978-1-4398-5373-3 eBook ISBN: 978-1-4398-5374-0 March 2011, 6-1/8 x 9-1/4, 320 pp., Soft Cover Suggested Price: $65.95 / £42.99
Policy
Print ISBN: 978-1-4822-1458-1 December 2013, 6-1/8 x 9-1/4, 294 pp. Suggested Price: $69.95 / £44.99
Jane Jordan-Meier
The Economic Viability of Micropolitan America
Great Lakes
Gerald L. Gordon
Edited by
Fairfax County Economic Development Authority, Vienna, Virginia, USA
Velma I. Grover
Series: Public Administration and Public Policy
Lessons in Participatory Governance York University, Toronto, Ontario, Canada
Gail Krantzberg
This book addresses the economic history and future of small cities and towns across the country, as they have and will continue to see dramatic shifts in the roles they play in the extant larger economies. The book addresses the difficult questions asked by these communities as they face an uncertain future. Can the small cities and towns of this country survive and, if so, what economic roles can they play? Must they return to the days of being essentially self-sufficient? Or, is it possible that they will become epicenters of progress in the United States? Print ISBN: 978-1-4665-1368-6 December 2013, 6-1/8 x 9-1/4, 320 pp. Suggested Price: $89.95 / £57.99
McMaster University, Hamilton, Ontario, Canada
This edited volume while focusing on participatory governance in the Great Lakes basin of North America also gives a comparative perspective of the African Great Lakes. The book describes the actions taken at degraded locations along the Great Lakes in North America through Remedial Action Plans (RAP) and other mechanisms, with an aim to highlight the successes and failures encountered in ecosystembased regenerative approaches. The book documents these experiences including the lead taken by industry in improving environmental quality of the Great Lakes. The book concludes with lessons learnt about revitalizing the ecosystem integrity of the lakes. Print ISBN: 978-1-57808-769-3 eBook ISBN: 978-1-4665-0295-6 October 2012, 6-1/8 x 9-1/4, 454 pp. Suggested Price: $125.95 / £81.00
Environmental Policymaking and Stakeholder Collaboration
Handbook of Public Policy Analysis
Theory and Practice
Theory, Politics, and Methods
Shannon K. Orr
Edited by
Bowling Green State University, Ohio, USA
Frank Fischer, Gerald J. Miller, and Mara S. Sidney
ASPA Series in Public Administration and Public Policy
This book provides policy makers with the keys to navigating complicated environmental issues and stakeholder negotiations. It covers theories in environmental policy making and stakeholder management, an overview of the concepts of failed versus successful process and policy, and practical guidelines and tools for the practitioner. The book also includes a number of environmental case studies which fully engage the concept of collaboration. Print ISBN: 978-1-4822-0638-8 December 2013, 6-1/8 x 9-1/4, 224 pp. Suggested Price: $69.95 / £44.99
Rutgers University, Newark, New Jersey, USA Series: Public Administration and Public Policy
The Handbook of Public Policy Analysis: Theory, Politics, and Methods provides a broad, comprehensive perspective on the field. This book examines the historical development of policy analysis as well as its role in the policy process. Presenting empirical methods that have defined this endeavor, this text then explores the various theories generated by these methods. Normative and ethical issues surrounding the practice of public policy analysis are also addressed. Discussion of theoretical debated that have defined this field in recent years-such as postpositivist, interpretivist, and social constructionist-completes the coverage. Print ISBN: 978-1-57444-561-9 eBook ISBN: 978-1-4200-1700-7 December 2006, 7 x 10, 672 pp. Suggested Price: $199.95 / £127.00
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107
Local Food Environments
Not So Golden After All
Food Access in America
The Rise and Fall of California
Edited by
Larry N. Gerston
Kimberly B. Morland
San Jose State University, California, USA
This book showcases probability theory through different challenging problems with solutions given in a proper manner. The readers will learn how to formulate probability problems that frequently come up while providing different methods and results by which those problems can actually be tackled. Going through the solutions and methods, the readers will eventually increase their problem solving skills. Towards the end of the book serious readers may find basic understanding of some advanced topics giving them an opportunity to decide whether they want to take up advanced study in probability theory or its applications.
With descriptive elegance and humor, this book presents the compelling story of California’s ascendance and decline. Using California as a rich historical and contemporary example, the book suggests answers to the question of how to create policy that marries expectation to outcome in any state of such fluctuating diversity and complexity. Step by step, the book discusses how California has come to its present dysfunctional condition and what, if anything, can be done to change course.
Policy
Print ISBN: 978-1-4665-6778-8 May 2014, 6-1/8 x 9-1/4, 328 pp. Suggested Price: $99.95 / £63.99
Los Angeles Police Department Meltdown
Police Liability and Risk Management
The Fall of the Professional-Reform Model of Policing
Torts, Civil Rights, and Employment Law
James Lasley
Robert J. Girod
California State University, Fullerton, USA
Robert J. Girod Consulting, LLC, Fort Wayne, Indiana, USA
Series: Advances in Police Theory and Practice
The LAPD suffered a devastating fall from grace following the 1991 police officer beating of Rodney King and the Los Angeles riots stemming from the officers’ acquittal in 1992. This book reveals a special inside study performed under the authority of LAPD Chief of Police Daryl Gates to investigate why the department had begun to disintegrate and how, if possible, it could be salvaged. The findings presented are based on first-hand written accounts of LAPD officer informants. Lost for some 20 years under mysterious circumstances, these materials were recently retrieved and made available for analysis and are presented in this book.
108
Print ISBN: 978-1-4398-8012-8 eBook ISBN: 978-1-4398-8013-5 March 2012, 6 x 9, 342 pp. Suggested Price: $62.95 / £40.99
Print ISBN: 978-1-4398-9917-5 eBook ISBN: 978-1-4398-9930-4 August 2012, 6-1/8 x 9-1/4, 294 pp. Suggested Price: $83.95 / £51.99
Law enforcement agencies and their employees are continually at risk for potential liability related to torts, civil rights violations, and employment law issues. This volume helps police administrators, criminal justice academics, and attorneys understand this concern so that risks may be reduced. By understanding the laws governing these types of issues, law enforcement agencies are better able to monitor the sources of liability and implement risk management strategies to shield their policies, practices, procedures, and protocols from the danger of liability. Print ISBN: 978-1-4665-9312-1 eBook ISBN: 978-1-4665-9313-8 September 2013, 6-1/8 x 9-1/4, 357 pp. Suggested Price: $89.95 / £57.99
Maternity Leave
Policing Neoliberal Societies
Policy and Practice
Governing Security in the Global Economy
Victoria Gordon This book examines contemporary maternity leave. It covers the historical and current public policies and their legislative intent, the parameters of maternity leave as a public health issue, and types of leave offered as employee benefits. The book also offers an illuminating perspective on how the policies of maternity leave play out in the practice of common lives. The author interviews professional women spanning public and private sector jobs with low and high income and at different ages and family circumstance. Print ISBN: 978-1-4665-7358-1 eBook ISBN: 978-1-4665-7360-4 June 2013, 6-1/8 x 9-1/4, 328 pp. Suggested Price: $59.95 / £38.99
Edited by
Alison Wakefield, Bankole Cole, and Dilip K. Das Drawn from the proceedings at the 2009 IPES conference, this book examines comparative policing and how the socioeconomic changes in the world have affected policing practices. The editors analyze contemporary and international developments in policing in the context of the global economic and political transformations that are changing the security concerns of all countries. The book identifies and illuminates the global patterns linking the varied issues and frames the chapters as revealing commentaries, illustrations, and case studies of policing practices that restore order. Print ISBN: 978-1-4398-4135-8 June 2014, 6-1/8 x 9-1/4, 350 pp. Suggested Price: $129.95 / £82.00
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Performance and Challenges Edited by
Shikha Vyas-Doorgapersad, Lukamba-Muhiya. Tshombe, and Ernest Peprah Ababio North West University, South Africa Series: Public Administration and Public Policy
This public administration and policy volume studies the unique African perspective, as presented by leading regional scholars. The editors bring together a cohesive study of the major issues and regions by taking an analytic approach with the strong problem-solution application. Regions addressed range from South Africa, Congo, Uganda, Nigeria, Ghana, Mauritius, and Botswana. Themes include colonialism, reform, poverty, economy, decentralization, financing, media, and political structures. Print ISBN: 978-1-4398-8880-3 eBook ISBN: 978-1-4398-8881-0 April 2013, 6-1/8 x 9-1/4, 254 pp. Suggested Price: $79.95 / £49.99
Using the “Narcotrafico” Threat to Build Public Administration Capacity between the US and Mexico Edited by
Donald Klingner Roberto Moreno Espinosa ASPA Series in Public Administration and Public Policy
This book collects chapters written by leading experts working in the trenches of U.S.-Mexico policy issues. Topics covered include immigration, drug flow and conflict, gun-running, money-laundering, and the economic and cultural impacts on both sides. The book shows how the current situation of drug trafficking and violence, on top of the other existing perceptions and conditions, create a real opportunity for the U.S. to build relationships with its Mexican counterparts at state, local, national, and NGO levels. Print ISBN: 978-1-4665-7109-9 April 2014, 6-1/8 x 9-1/4, 224 pp. Suggested Price: $59.95 / £38.99
Policy
Public Administration in Africa
Racial Profiling They Stopped Me Because I’m ________! Michael L. Birzer Wichita State University, Kansas, USA
Using primary empirical studies and extensive, in-depth interviews, this volume draws on nearly two years of field research into how minorities experience racial profiling by police authorities. The book examines what racial profiling is, its historical context, and how formal legal codes and public policy generally define it. It discusses the best methods of data collection, the advantages of collecting racial profiling data, data analysis, and methods of determining the validity of the data. The author also explores the impact of pretextual stops and the effect of Whren v. United States. Print ISBN: 978-1-4398-7225-3 eBook ISBN: 978-1-4398-7226-0 November 2012, 6-1/8 x 9-1/4, 241 pp. Suggested Price: $93.95 / £59.99
109 Strategic Finance for Criminal Justice Organizations Daniel Adrian Doss The University of West Alabama, Livingston, USA
William H. Sumrall III Belhaven University, Memphis, Tennessee, USA
Don W. Jones Arkansas State University, Jonesboro, USA
Capital investments of cash flow provide future benefits to all organizations. This volume explores capital budgeting techniques from a quantitative perspective that targets the strategic future of revenues within the criminal justice and law enforcement sectors. The book discusses human decision-making, impediments to rendering objective decisions, and methods for improving decision objectivity. It reviews the concept of discounting and decision rules for net present value, and explains how to make an internal rate of return financial decision. It also provides the mathematical formula for the profitability ratio/index method. Print ISBN: 978-1-4398-9223-7 eBook ISBN: 978-1-4398-9225-1 April 2012, 6-1/8 x 9-1/4, 292 pp., Soft Cover Suggested Price: $104.95 / £66.99
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12 Principles of Manufacturing Excellence: A Leader’s Guide to Achieving and Sustaining Excellence.......25 20 Keys to Workplace Improvement.......................................25 21st Century Security and CPTED: Designing for Critical Infrastructure Protection and Crime Prevention, Second Edition.......................................................................50 5 Pillars of the Visual Workplace..............................................69 5S for Operators: 5 Pillars of the Visual Workplace..................69 5S Pocket Guide.....................................................................73 5S System Kit: Workplace Organization and Standardization......................................................................69 7 Kata: Toyota Kata, TWI, and Lean Training...........................59
A A3 Problem Solving for Healthcare: A Practical Method for Eliminating Waste...................................................................17 A3 Workbook: Unlock Your Problem-Solving Mind.................25
Baldrige Award Winning Quality -- 18th Edition: How to Interpret the Baldrige Criteria for Performance Excellence......85 Basics of Achieving Professional Certification: Enhancing Your Credentials....................................................61 Basics of Benchmarking, Second Edition.................................63 Basics of FMEA, 2nd Edition....................................................67 Basics of Hoshi Kanri...............................................................25 Basics of Line Balancing and JIT Kitting...................................70 Basics of Process Mapping, 2nd Edition..................................17 Basics of Project Evaluation and Lessons Learned, Second Edition.......................................................................67 Basics of Self-Balancing Processes: True Lean Continuous Flow....................................................................70
Consider A Spherical Patent: IP and Patenting in Technology Business.................................................................6 Construction Program Management......................................41 Controller as Lean Leader: A Novel on Changing Behavior with a Lean Cost Management System....................26 Corporate Security in the Asia-Pacific Region: Crisis, Crime, Fraud, and Misconduct.....................................51 Corporate Security Intelligence and Strategic Decision-Making.....................................................................51 Cost-Based, Charge-Based, and Contractual Payment Systems...................................................................14 Course on Statistics for Finance..............................................32 CRC Press Terrorism Reader....................................................51 Creating a Lean and Green Business System: Techniques for Improving Profits and Sustainability................77 Creating a Lean Culture: Tools to Sustain Lean Conversions, Second Edition..................................................65
Title Index
Above Ground Storage Tanks: Practical Guide to Construction, Inspection, and Testing.....................................84
Behavioral Health Response to Disasters.................................94 Best Practices for Education Professionals..............................102
Accelerating Health Care Transformation with Lean and Innovation: The Virginia Mason Experience............................17
Creating a Lean R&D System: Lean Principles and Approaches for Pharmaceutical and Research-Based Organizations...........67
Best Practices for Transportation Agency Use of Social Media...........................................................................89
Creating a Strategic Energy Reduction Plan............................58
Accountable Care Organizations: Value Metrics and Capital Formation...............................................................................16
Beyond Lean Production: Emphasizing Speed and Innovation to Beat the Competition.......................................26
Accounting in the Lean Enterprise: Providing Simple, Practical, and Decision-Relevant Information..........................39
Beyond the Days of the Giants: Solving the Crisis of Growth and Succession in Today’s CPA Firms.........................39
Creating Mixed Model Value Streams: Practical Lean Techniques for Building to Demand, Second Edition..............74
Creating and Marketing New Products and Services..............49
Achieving HR Excellence through Six Sigma...........................23
Big Data and Business Analytics................................................6
Achieving Lean Changeover: Putting SMED to Work..............69
Creating Public Value in Practice: Advancing the Common Good in a Multi-Sector, Shared-Power, No-One-Wholly-in-Charge World...........................................99
Big Data Computing................................................................3
Achieving Patient (aka Customer) Experience Excellence: Lessons From a Successful Cultural Transformation in a Hospital...........................................................................21
Creative, Efficient, and Effective Project Management............41
Biopharmaceutical Supply Chains: Distribution, Regulatory, Systems and Structural Changes Ahead..................................89
Creativity, Innovation, and Entrepreneurship: The Only Way to Renew Your Organization............................26
Achieving STEEEP Health Care................................................17
Bodyspace: Anthropometry, Ergonomics and the Design of Work, Third Edition.................................................................76
Crisis and Emergency Management: Theory and Practice.......99
Active Risk Management: Financial Models and Statistical Methods.................................................................................31
Building a Global Learning Organization: Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group.........59
Active Shooter Events and Response.......................................50
Building Quality Management Systems: Selecting the Right Methods and Tools.................................................................77
Critical Incident Management: A Complete Response Guide, Second Edition............................................................94
Adapting to Sea Level Rise in the Coastal Zone: Law and Policy Considerations.............................................104 Advanced Counterparty Risk Modeling, Valuation and Hedging..........................................................................31 Advanced Risk Analysis in Engineering Enterprise Systems......84 Advances in Affective and Pleasurable Design.........................82 Advances in Ergonomics in Manufacturing.............................82 Advances in Human Aspects of Healthcare.............................84 Advances in the Human Side of Service Engineering...............82 Agile Strategy Management: Techniques for Continuous Alignment and Improvement.................................................76 Agribusiness Supply Chain Management................................89
110
B Background Checks Under Fire: Legal Information You Need to Stay Out of Court...............................................50
American Environmentalism: Philosophy, History, and Public Policy..................................................................106 Amoeba Management: The Dynamic Management System for Rapid Market Response.........................................26 An Introduction to Exotic Option Pricing................................33 Analysis of Time Series: An Introduction, Sixth Edition............31 Andy & Me, Second Edition: Crisis & Transformation on the Lean Journey...............................................................61 Antipatterns: Managing Software Organizations and People, Second Edition.......................................................................40 Antiterrorism and Threat Response: Planning and Implementation......................................................................50 Applied Reliability, Third Edition.............................................84 Applying Guiding Principles of Effective Program Delivery......40 Architecture of Software and Systems.....................................40 Around the Patient Bed: Human Factors and Safety in Health Care............................................................................84 Art and Practice of Court Administration................................98 Art of Agile Practice: A Composite Approach for Projects and Organizations.....................................................40 Art of Systems Architecting, Third Edition...............................40 Asia-Pacific Century: Challenges and Opportunities..............106 Asset Management Excellence: Optimizing Equipment Life-Cycle Decisions, Second Edition.......................................85 Automatic Monitoring, Fault Diagnostics, and Maintenance: Using Meta-Heuristic Optimization.........................................85 Autonomous Maintenance DVD Set: Shopfloor TPM Implementation......................................................................69 Autonomous Maintenance in Seven Steps: Implementing TPM on the Shop Floor....................................70
Business Analysis for Business Intelligence...............................41 Business Analytics: An Introduction...........................................6 Business Process Modeling, Simulation and Design, Second Edition.......................................................................80 Business-Driven IT-Wide Agile (Scrum) and Kanban (Lean) Implementation: An Action Guide for Business and IT Leaders...............................................................................41
C Canadian Public Administration in the 21st Century...............98
Crisis Management Planning and Execution...........................95
Critical Infrastructure System Security and Resiliency..............52 Critical Infrastructure: Homeland Security and Emergency Preparedness, Third Edition....................................................94 Cross-Functional Productivity Improvement...........................68 Cultural Property Security: Protecting Museums, Historic Sites, Archives, and Libraries......................................52 Culture and Trust in Technology-Driven Organizations...........83 Customer and Business Analytics: Applied Data Mining for Business Decision Making Using R............................................6 Customer-Driven Organization: Employing the Kano Model............................................................................64
Capitalizing on Lean Production Systems to Win New Business: Creating a Lean and Profitable New Product Portfolio............90
Cyber Power: Crime, Conflict and Security in Cyberspace....105
Cargo Crime: Security and Theft Prevention...........................90
Cybersecurity for Industrial Control Systems: SCADA, DCS, PLC, HMI, and SIS..............................................3
Case Studies in Disaster Response and Emergency Management........................................................................104 Catastrophic Impact and Loss: The Capstone of Impact Assessment.............................................................................94 Cementing Customer Relationships........................................26 Challenges in City Management: A Case Study Approach....103 Chance or Choice: Unlocking Innovation Success.....................6 Change or Die: The Business Process Improvement Manual...41 CISO Handbook: A Practical Guide to Securing Your Company.........................................................................5 Citizen Participation at the Local Level in China and Canada..................................................................98 Closing the Communication Gap: An Effective Method for Achieving Desired Results.......................................................26 Communication for Continuous Improvement Projects..........41 Comparing Environmental Policies in 16 Countries..............107
Cyber Warfare and the Private Sector.....................................52
D Data Analytics: A Problem-Solving Approach............................3 Data Mining Mobile Devices..................................................49 Debating Public Administration: Management Challenges, Choices, and Opportunities....................................................99 Decision-Making for a Sustainable Environment: A Systemic Approach.............................................................................105 Definitive Guide to Emergency Department Operational Improvement: Employing Lean Principles with Current ED Best Practices to Create the “No Wait” Department..........17 Democracy and Public Administration in Pakistan..................99 Design for Manufacturability: How to Use Concurrent Engineering to Rapidly Develop Low-Cost, High-Quality Products for Lean Production.................................................67
Complete Guide to Physical Security......................................51
Design for Six Sigma in Product and Service Development: Applications and Case Studies................................................79
Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes, Second Edition...............63
Design of Enterprise Systems: Theory, Architecture, and Methods.................................................................................42
Complete Project Management Office Handbook, Third Edition...........................................................................49
Designing Complex Products with Systems Engineering Processes and Techniques.......................................................85
Comprehensive Handbook of School Safety...........................51
Designing Food Safety and Equipment Reliability Through Maintenance Engineering.......................................................90
Computational Actuarial Science with R.................................31 Computational Business Analytics.............................................6 Computational Methods in Finance........................................31 Computer System Reliability: Safety and Usability...................85 Concise Introduction to Business Research Methods: Concepts and Tools using SPSS..............................................32 Conflict and Cooperation in Cyberspace: The Challenge to National Security........................................51
Designing Training and Instructional Programs for Older Adults...........................................................................24 Determining Project Requirements, Second Edition: Mastering the BABOK® and the CBAP® Exam..........................42 Developing a Poly-Chronic Care Network: An Engineered, Community-Wide Approach to Disease Management............21
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Developing Information Systems for Windows and Web Applications in Engineering, Business, and Science...................3
Essentials of Logistics and Management, Third Edition...........91
Handbook of Energy Audits, Ninth Edition.............................74
Essentials of Multivariate Data Analysis...................................32
Handbook of Energy Engineering, Seventh Edition.................75
Disaster and Recovery Planning: A Guide for Facility Managers, Sixth Edition..........................................................52
Ethics in IT Outsourcing............................................................7 Ethics of Cultural Competence in Higher Education..............102
Handbook of Human Factors and Ergonomics in Health Care and Patient Safety, Second Edition......................86
Disaster Recovery...................................................................95
Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization..............18
Disasters 2.0: The Application of Social Media Systems for Modern Emergency Management..........................................95
Expanded and Annotated My Life and Work: Henry Ford’s Universal Code for World-Class Success..................................27
Discovering the Intersections of Innovation and Quality.........67
Expanding the Capacity to Care.............................................22
Discrete and Continuous Simulation: Theory and Practice......80 DOE Simplified: Practical Tools for Effective Experimentation, Second Edition............................................58 Driving Risk and Spend out of the Global Supply Chain.........90 Driving Strategy to Execution Using Lean Six Sigma: A Framework for Creating High Performance Organizations........7 Drought, Risk Management, and Policy: Decision-Making Under Uncertainty................................................................105 Dynamic Progress Method: Using Advanced Simulation to Improve Project Planning and Management...........................42
E Eco-Cities: A Planning Guide................................................105
F Factory of One: Applying Lean Principles to Banish Waste and Improve Your Personal Performance.......................................68 Fast Fashion Systems: Theories and Applications....................84 Finance Policy for Renewable Energy and a Sustainable Environment...........................................................................12 Financial and Actuarial Statistics: An Introduction, Second Edition.......................................................................32 Financial Crimes: A Threat to Global Security..........................12 Financial Management Strategies for Hospitals and Healthcare Organizations: Tools, Techniques, Checklists and Case Studies....................................................................16
Economic and Financial Analysis for Criminal Justice Organizations.......................................................................101
Financial Mathematics: A Comprehensive Treatment..............33
Economic Time Series: Modeling and Seasonality...................32
First Course in Quality Engineering: Integrating Statistical and Management Methods of Quality, Second Edition...........86
Economic Viability of Micropolitan America..........................107 Economic-Mathematical Methods and Models under Uncertainty.............................................................................32 Educating Scientists and Engineers for Academic and Non-Academic Career Success..............................................102 Education for a Digital World: Present Realities and Future Possibilities................................................................102
Financial Modelling with Jump Processes................................33
FISMA Principles and Best Practices: Beyond Compliance.......53 Food Safety Regulatory Compliance: Catalyst for a Lean and Sustainable Food Supply Chain........................................91 Foundations of Psychological Profiling: Terrorism, Espionage, and Deception......................................................53
Effective Methods for Software and Systems Integration.........42
Four Components of a Fast-Paced Organization: Going Beyond Lean Sigma Tools............................................27
Effective Non-Profit Management: Context, Concepts, and Competencies........................................................................99
Four Stages of Highly Effective Crisis Management: How to Manage the Media in the Digital Age......................107
Electronic Health Record: A Systems Analysis of the Medications Domain..............................................................14
Four-Cornered Leadership: A Framework for Making Decisions.....................................................................7
Eliminating Serious Injury and Death from Road Transport: A Crisis of Complacency.......................................................101
Fraud Prevention and Detection: Warning Signs and the Red Flag System...............................................................53
Emergency Management: The American Experience 1900-2010, Second Edition....................................................95
Freedom from Command and Control: Rethinking Management for Lean Service................................................27
Emergency Planning Guide for Utilities, Second Edition..........95
From Business Strategy to Information Technology Roadmap: A Practical Guide for Executives and Board Members ..............7
Emergency Preparedness for Colleges and Universities...........96 Emerging Technologies: Socio-Behavioral Life Cycle Approaches............................................................................58 Employer’s Guide to Medical Tourism Benefit Design.............24
From Projects to Programs: A Project Manager’s Journey........43 Frugal CISO: Using Innovation and Smart Approaches to Maximize Your Security Posture..............................................53
Empowering Project Teams: Using Project Followership to Improve Performance.............................................................42
Fukushima 2011 Disaster........................................................74
Encyclopedia of Information Assurance 4 Volume Set (Print)...............................................................52
Fundamentals of Manufacturing For Engineers.......................79
Encyclopedia of Library and Information Sciences, Third Edition (Print Version)....................................................59 Encyclopedia of Supply Chain Management Two Volume Set (Print)...........................................................90 Energy Management Handbook, Eighth Edition.....................74 Engineering for Sustainability.................................................90 Engineering Optimization: A Modern Approach.....................52 Engineering Solutions to America’s Healthcare Challenges.....17 Engineering Systems Integration: Theory, Metrics, and Methods..................................................3 ENOVALE: How to Unlock Sustained Innovation Project Success.........................................................................7 Enterprise 2.0: Social Networking Tools to Transform Your Organization............................................................................7 Enterprise Dynamics Sourcebook..............................................3 Entrepreneurship in Chemistry and the Life Sciences..............12 Environmental Decision-Making in Context: A Toolbox........105 Environmental Policymaking and Stakeholder Collaboration: Theory and Practice.......................................107 Equipment Management in the Post-Maintenance Era: A New Alternative to Total Productive Maintenance (TPM).....70 Equivalence and Noninferiority Tests for Quality, Manufacturing and Test Engineers..........................................85 Essential Management Skills for Pharmacy and Business Managers...............................................................................21
Fundamental Rules of Risk Management................................13
G Gemba Walks for Service Excellence: The Step-by-Step Guide for Identifying Service Delighters............................................64 General Aviation Security: Aircraft, Hangars, Fixed-Base Operations, Flight Schools, and Airports.................................53 Geography of International Terrorism: An Introduction to Spaces and Places of Violent Non-State Groups......................53 Getting Started with Business Analytics: Insightful Decision-Making ......................................................8 Getting to Standard Work in Health Care: Using TWI to Create a Foundation for Quality Care.................................18 Getting Unstuck: Using Leadership Paradox to Execute with Confidence.....................................................................70 Global Environment of Policing..............................................54 Global Production Networks: Operations Design and Management, Second Edition................................................83 Governance Networks in Public Administration and Public Policy.........................................................................103 Great Lakes: Lessons in Participatory Governance.................107 Green Power: Perspectives on Sustainable Electricity Generation.............................................................................59 Guide to Entrepreneurship: How to Create Wealth for Your Company and Stakeholders......................................................8 Guide to IT Contracting: Checklists, Tools, and Techniques......8
H
Essential Program Management Office...................................42
Handbook of Concierge Medical Practice Design...................16
Essential Statistical Concepts for the Quality Professional........86
Handbook of Constrained Optimization.................................33
Handbook of Induction Heating.............................................79 Handbook of Industrial and Systems Engineering, Second Edition.......................................................................77 Handbook of Industrial Drying, Third Edition..........................79 Handbook of Public Policy Analysis: Theory, Politics, and Methods...............................................................................107 Handbook of SCADA/Control Systems Security......................54 Handbook of Surveillance Technologies, Third Edition............54 Handling the Medical Claim: An 8-Step Guide on “How To” Correct and Resolve Claim Issues............................................15 Hazard Mitigation and Preparedness, Second Edition.............96 Hazardous Material (HAZMAT) Life Cycle Management: Corporate, Community, and Organizational Planning and Preparedness..........................................................................91 Hazards Analysis: Reducing the Impact of Disasters, Second Edition.......................................................................96 Health IT as a Tool for Prevention in Public Health Policies......22 Health System Management of the Physician Enterprise.........13 Healthcare at a Turning Point: A Roadmap for Change...........13 Healthcare Beyond Reform: Doing It Right for Half the Cost..........................................................................14 Healthcare Delivery in the U.S.A.: An Introduction, Second Edition.......................................................................15 Healthcare Hazard Control and Safety Management, Second Edition.......................................................................22
Title Index
Disaster Management and Preparedness................................95
Healthcare Informatics: Improving Efficiency and Productivity............................................................................15 Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements...................................18 Hidden Markov Models for Time Series: An Introduction Using R.........................................................33 High-Performance Buildings: A Guide for Owners and Managers...............................................................................75 Homeland Security and Private Sector Business: Corporations’ Role in Critical Infrastructure Protection..................................54 Hoshin Kanri for the Lean Enterprise: Developing Competitive Capabilities and Managing Profit............................................27 Hospital Reimbursement: Concepts and Principles.................16 Hospitality Security: Managing Security in Today’s Hotel, Lodging, Entertainment, and Tourism Environment................54 Hospitals & Health Care Organizations: Management Strategies, Operational Techniques, Tools, Templates, and Case Studies....................................................................16 How to Finance Energy Management Projects: Solving the “Lack of Capital Problem”....................................13 How to Outthink, Outmaneuver, and Outperform Your Competitors: Lessons from the Masters of Strategy................27 Human Factors of a Global Society: A System of Systems Perspective.............................................................................82 Human Side of Disaster, Second Edition.................................96 Human Work Productivity: A Global Perspective.....................83
I Identifying Waste on the Shopfloor........................................61 IFPUG Guide to IT and Software Measurement.......................49 Impact of Healthcare Informatics on Quality of Patient Care and Health Services............................................22 Implementing Program Management: Templates and Forms Aligned with the Standard for Program Management, Third Edition (2013) and Other Best Practices........................43 Implementing Standardized Work: Measuring Operators’ Performance...........................................................................61 Implementing Standardized Work: Process Analysis................61 Implementing Standardized Work: Process Improvement.......61 Implementing Standardized Work: Training Operators and Sustaining Standardized Work................................................62 Implementing Standardized Work: Writing Standardized Work Forms............................................................................62 Implementing TWI: Creating and Managing a Skills-Based Culture...................................................................................59 Improving Reliability and Quality for Product Success.............86 Incidental Trainer: A Reference Guide for Training Design, Development, and Delivery....................................................24
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111
Industrial Espionage: Developing a Counterespionage Program.................................................................................54 Information Security Fundamentals, Second Edition.................5 Information Security Management Handbook, 2013 CD-ROM Edition.............................................................4
Leading the Lean Healthcare Journey: Driving Culture Change to Increase Value...............................18
Information Security Management Handbook, Sixth Edition, Volume 7............................................................4
Leading Virtual Project Teams: Adapting Leadership Theories and Communications Techniques to 21st Century Organizations.........................................................................43
Information Security Policy Development for Compliance: ISO/IEC 27001, NIST SP 800-53, HIPAA Standard, PCI DSS V2.0, and AUP V5.0..................................................................8
Lean 3P Advantage: A Practitioner’s Guide to the Production Preparation Process................................................................68
Information Security Risk Analysis, Third Edition.......................4
Lean CFO: Architect of the Lean Management System...........39
Information Security: A Guide to Confidentiality, Integrity, and Availability..........................................................4
Lean Design Handbook for Healthcare Facilities......................19
Title Index
Initial Business Case Development..........................................27
Lean Higher Education: Increasing the Value and Performance of University Processes.......................................64
Innovative Lean Enterprise: Using the Principles of Lean to Create and Deliver Innovation to Customers..........................70
Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Second Edition.................................19
Instrumentation for Process Measurement and Control, Third Editon...........................................................................77
Lean Human Resources: Redesigning HR Processes for a Culture of Continuous Improvement..............................24
Intelligent Manufacturing: Reviving U.S. Manufacturing Including Lessons Learned from Delphi Packard Electric and General Motors...............................................................28
Lean Innovation: Understanding What’s Next in Today’s Economy..................................................................................9 Lean IT: Enabling and Sustaining Your Lean Transformation....64
Intelligent Network Video: Understanding Modern Video Surveillance Systems...............................................................55
Lean Leadership for Healthcare: Approaches to Lean Transformation.......................................................................19
Introduction to Credit Risk Modeling, Second Edition............33
Lean Management System LMS:2012: A Framework for Continual Lean Improvement.................................................28
Introduction to Emergency Management...............................96 Introduction to Intelligence Studies........................................55
Lean Management Systems Handbook.....................................9
Introduction to Risk Parity and Budgeting..............................34
Lean Office and Service Simplified: The Definitive How-To Guide.....................................................................................64
Introduction to Software Project Management.......................43 Introduction to Spatial Econometrics......................................34 Introduction to Statistical Process Control..............................86 Introduction to Stochastic Calculus with Applications.............34 Introduction to Stochastic Processes, Second Edition..............34 Introduction to Stock Portfolio Management..........................34 Introduction to Supply Chain Management Technologies, Second Edition.......................................................................91 Introduction to Surveillance Studies........................................55 Introduction to Transportation Security..................................55 Inventory and Production Management in Supply Chains, Fourth Edition.........................................................................91 Inverting the Paradox of Excellence..........................................8 Investigations in the Workplace, Second Edition.....................55 Investigative Interviewing: Psychology, Method and Practice..............................................................55 It’s About Time: The Competitive Advantage of Quick Response Manufacturing..............................................28
J, K
112
Leading High Reliability Organizations in Healthcare..............18 Leading the Lean Enterprise Transformation, Second Edition.......................................................................28
Juvenile Justice Administration..............................................101 Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments.......................65 Kaizen for the Shop Floor: A Zero-Waste Environment with Process Automation........................................................65 Kaizen Workshops for Lean Healthcare...................................18 Kamishibai Boards: A Lean Visual Management System That Supports Layered Audits.................................................68 Kanban for the Shopfloor.......................................................91 Kanban for the Supply Chain: Fundamental Practices for Manufacturing Management, Second Edition........................92 Key Engineering Materials: Volume I: Current State-of-the-Art on Novel Materials............................77 Key Engineering Materials: Volume II: Interdisciplinary Concepts and Research.................................77 Knowledge Management Handbook: Collaboration and Social Networking, Second Edition..........102 Knowledge Service Engineering Handbook..............................4
L Labor Relations in the Public Sector, Fifth Edition....................99 Land-Use Planning for Sustainable Development, Second Edition.....................................................................105 Law of Big Data: A Legal Guide for Executives and Lawyers......8 Leadership Basics for Frontline Managers: Tips for Raising Your Level of Effectiveness and Communication.........28 Leadership in Chaordic Organizations....................................43 Leadership in the Open: A New Paradigm in Emergency Management..........................................................................96 Leading Effective Virtual Teams: Overcoming Time and Distance to Achieve Exceptional Results..................................43
Managing Country Risk: A Practitioner’s Guide to Effective Cross-Border Risk Analysis...........................................9 Managing Development in a Globalized World: Concepts, Processes, Institutions..........................................106 Managing Emotion in Design Innovation...............................82 Managing Organizational Knowledge: 3rd Generation Knowledge Management and Beyond....................................44 Managing Professional Service Delivery: 9 Rules for Success..................................................................44 Managing Risk and Security in Outsourcing IT Services: Onshore, Offshore and the Cloud.............................................4 Managing Sustainability in the Hospitality and Tourism Industry: Paradigms and Directions for the Future..................23 Managing the Insider Threat: No Dark Corners......................56 Managing Violence in the Workplace, Second Edition............25 Managing Workers’ Compensation: A Guide to Injury Reduction and Effective Claim Management..........................24 Manufacturing Technology Transfer: A Japanese Monozukuri View of Needs and Strategies.................................................60 Mapping Clinical Value Streams..............................................19 Mapping the Total Value Stream: A Comprehensive Guide for Production and Transactional Processes..................74 Mastering the Business of Global Trade: Negotiating Competitive Advantage Contractual Best Practices, INCO Terms, and Leveraging Supply Chain Options........................92 Mastery of Innovation: A Field Guide to Lean Product Development.........................................................................68 Maternity Leave: Policy and Practice.....................................108
Lean Practitioner’s Field Book: Proven, Practical, Profitable and Powerful Technigues for Making Lean Really Work.................66
Mechanical Tolerance Stackup and Analysis, Second Edition...76
Lean Production for Competitive Advantage: A Comprehensive Guide to Lean Methodologies and Management Practices.....78
Medical Informatics: An Introduction to Information Systems and Software in Medicine and Health.......................16
Lean Production for the Small Company................................71
Metalworking Fluids, Second Edition......................................79
Lean Production Simplified, Second Edition: A Plain-Language Guide to the World’s Most Powerful Production System.........62
Methods in Product Design: New Strategies in Reengineering........................................................................78
Lean RFS (Repetitive Flexible Supply): Putting the Pieces Together.................................................................................92
Metrics-Based Process Mapping: Identifying and Eliminating Waste in Office and Service Processes...................65
Lean Safety: Transforming your Safety Culture with Lean Management..........................................................................60
Mistake Proofing for Lean Healthcare.....................................20
Lean Six Sigma Black Belt Handbook: Tools and Methods for Process Acceleration.................................................................9
Modeling and Analysis of Stochastic Systems, Second Edition.......................................................................81
Lean Supply Chain Management Essentials: A Framework for Materials Managers................................................................92 LEAN Supply Chain Planning: The New Supply Chain Management Paradigm for Process Industries to Master Today’s VUCA World...................................................92 Lean Systems: Applications and Case Studies in Manufacturing, Service, and Healthcare.................................60 Lean-Led Hospital Design: Creating the Efficient Hospital of the Future.............................................................19 Learning with Lean: Unleashing the Potential for Sustainable Competitive Advantage.......................................66 Liquid Lean: Developing Lean Culture in the Process Industries...................................................................71 Local Economic Development and the Environment: Finding Common Ground....................................................106 Local Food Environments: Food Access in America...............108 Logics of Legitimacy: Three Traditions of Public Administration Praxis............................................................100 Los Angeles Police Department Meltdown: The Fall of the Professional-Reform Model of Policing...........108
M Machine-to-Machine Marketing (M3) via Anonymous Advertising Apps Anywhere Anytime (A5)..............................49 Made-to-Order Lean: Excelling in a High-Mix, Low-Volume Environment......................................................71 Maintenance, Replacement, and Reliability: Theory and Applications, Second Edition................................86 Make No Mistake!: An Outcome-Based Approach to Mistake-Proofing................................................................71 Making IT Lean: Applying Lean Practices to the Work of IT.....64 Making Multilevel Public Management Work: Stories of Success and Failure from Europe and North America........103 Management Engineering: A Guide to Best Practices for Industrial Engineering in Health Care......................................19 Management Science Applications in Hospitality and Tourism...........................................................................22
Maximizing the Value Proposition..........................................31
Mistake-Proofing for Operators: The ZQC System..................71
Modeling of Responsive Supply Chain....................................81 Modern Construction: Lean Project Delivery and Integrated Practices................................................................83 Modern Geopolitics and Security: Strategies for Unwinnable Conflicts.............................................................56 Modern Theory of the Toyota Production System: A Systems Inquiry of the World’s Most Emulated and Profitable Management System.......................................62 Money Laundering: A Guide for Criminal Investigators, Third Edition...........................................................................13 Monte Carlo Simulation with Applications to Finance.............34 MOST Work Measurement Systems, Third Edition,.................76
N Nanotechnology Commercialization......................................10 Nanotechnology Commercialization for Managers and Scientists................................................................................10 Nanotechnology: Business Applications and Commercialization...................................................................9 Nanotechnology: Ethical and Social Implications......................9 Natural Hazard Mitigation......................................................97 Natural Hazards Analysis: Reducing the Impact of Disasters....97 Navigating Strategic Decisions: The Power of Sound Analysis and Forecasting..............................................10 Network and Adaptive Sampling............................................35 New Thoughtware: Designing Your Business on Purpose.......66 New Triple Constraints for Sustainable Projects, Programs, and Portfolios.........................................................44 Noiseless Steganography: The Key to Covert Communications....................................................................56 Nonlinear Option Pricing........................................................35 Nonlinear Systems Stability Analysis: Lyapunov-Based Approach...............................................................................87 Nonlinear Times Series: Theory, Methods and Applications with R Examples.................................................35 Not So Golden After All: The Rise and Fall of California.........108
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Official (ISC)2 Guide to the CSSLP.............................................5 Official (ISC)
2®
Guide to the ISSMP CBK ................................5 ®
®
Open Systems Dependability: Dependability Engineering for Ever-Changing Systems.................................87 Optical Communications: Computational Techniques and Design with MATLAB®............................................................35 Optimization with Maple for Engineers and Scientists............81 Organizational Assessment and Improvement in the Public Sector Workbook........................................................103 Organizational Behavior and Public Management, Third Edition, Revised and Expanded....................................104 Organizational Change Management.....................................28 Organizational Master Plan Handbook: A Catalyst for Performance Planning and Results..........................................10 Organizational Portfolio Management for Projects and Programs................................................................................29 Organizational Resilience: Managing the Risks of Disruptive Events - A Practitioner’s Guide................................................97 Out of the Present Crisis: Rediscovering Improvement in the New Economy..............................................................10
P Pandemic Planning...............................................................106 Paradox and Imperatives in Health Care, Second Edition........20 Patient-Focused Network Integration in BioPharma: Strategic Imperatives for the Years Ahead...............................92 People, Process, and Culture: Lean Manufacturing in the Real World....................................................................66 Performance Acceleration Management (PAM): Rapid Improvement to Your Key Performance Drivers......................29 Performance Evaluation of Industrial Systems: Discrete Event Simulation in Using Excel/VBA, Second Edition.......................78
Practical Lean Accounting: A Proven System for Measuring and Managing the Lean Enterprise, Second Edition................39
Quantitative Finance: An Object-Oriented Approach in C++....................................................................................36
Practical Plant Failure Analysis: A Guide to Understanding Machinery Deterioration and Improving Equipment Reliability.............................................75
Quantitative Operational Risk Models.....................................36
Practical Project Management for Building and Construction....................................................................45
Quick Changeover for Operators: The SMED System..............72
PRAGMATIC Security Metrics: Applying Metametrics to Information Security.................................................................5 Pre-Employment Background Investigations for Public Safety Professionals......................................................25
Quick Changeover Concepts Applied: Dramatically Reduce Set-Up Time and Increase Production Flexibility with SMED...72 Quick Response Manufacturing: A Companywide Approach to Reducing Lead Times..............................................................29
R Racial Profiling: They Stopped Me Because I’m________!......109
Preparedness and Response for Catastrophic Disasters...........97
Random Dynamical Systems in Finance..................................37
Preparing for Continuous Quality Improvement for Healthcare: Sustainability through Functional Tree Structures...................20
Recreating Information Technology: As a Catalyst to Deliver Total Organizational Change..................................................29
Pricing in General Insurance...................................................35
Reducing Process Costs with Lean, Six Sigma, and Value Engineering Techniques..........................................................72
Principles of Copula Theory....................................................35 Principles of Emergency Management: Hazard Specific Issues and Mitigation Strategies.....................98 Principles of Leadership and Management in Law Enforcement..................................................................104 Principles of Risk Analysis: Decision Making Under Uncertainty.............................................................................81
Relentless Improvement: True Stories of Lean Transformations......................................................................60 Reliability and Maintenance: Networks and Systems...............81 Reliability Engineering and Risk Analysis: A Practical Guide, Second Edition.......................................................................88 Reliability Models for Engineers and Scientists........................88
Principles of Uncertainty.........................................................36
Remanufacturing Modeling and Analysis................................93
Probability Foundations for Engineers.....................................81
Removing the Barriers to Efficient Manufacturing: Real-World Applications of Lean Productivity..........................72
Probability, Statistics, and Reliability for Engineers and Scientists, Third Edition..........................................................36
Requirements Engineering for Software and Systems..............47
Problem Solving for Engineers................................................45
Researching the Hazard in Hazardous Foods...........................23
Process Improvement with Electronic Health Records: A Stepwise Approach to Workflow and Process Management....20
Resistance Welding: Fundamentals and Applications, Second Edition.......................................................................80
Process Safety Management: Leveraging Networks and Communities of Practice for Continuous Improvement..........79
Responsive Security: Be Ready to Be Secure............................56
Process Techniques for Engineering High-Performance Materials................................................................................78 Product Design for Manufacture and Assembly, Third Edition...........................................................................80
Restaurant Franchising: Concepts, Regulations and Practices..........................................................................23 Return On Process (ROP): Getting Real Performance Results from Process Improvement.........................................59 Revenue Cycle Management in Healthcare.............................15 Reverse Supply Chains: Issues and Analysis.............................93
Personal Security: A Guide for International Travelers..............56
Product Wheel Handbook: Creating Balanced Flow in High-Mix Process Operations..............................................80
Personnel Management in Government: Politics and Process, Seventh Edition....................................100
Production and Operations Management...............................75 Production and Operations Management Systems.................78
Right Choice: Using Theory of Constraints for Effective Leadership..............................................................................29
Program Management Leadership: Creating Successful Team Dynamics......................................................................46
Right Measures: The Story of a Company’s Journey to Find the True Indicators of Its Success and Values...................40
Program Management: A Life Cycle Approach.......................46
Risk Analysis in Engineering and Economics, Second Edition...37
Project Management Concepts, Methods, and Techniques....46 Project Management for Healthcare.......................................46
Risk Assessment and Security for Pipelines, Tunnels, and Underground Rail and Transit Operations...............................57
Project Management for the Oil and Gas Industry: A World System Approach......................................................46
Risk Intelligent Supply Chains: How Leading Turkish Companies Thrive in the Age of Fragility...................................................93
Project Management in Extreme Situations: Lessons from Polar Expeditions, Miltary and Rescue Operations, and Wilderness Explorations................................47
Risk Management and Simulation..........................................37
Performance Mapping and Measurement Handbook.............39
PgMP® Exam Challenge!.........................................................44 PgMP® Exam Practice Test and Study Guide, Fourth Edition.........................................................................44 Physical Security and Environmental Protection......................97 Physician Alignment: Constructing Viable Roadmaps for the Future.........................................................................14 Physician Integration & Alignment: IPA, PHO, ACOs, and Beyond...................................................................................15 Pittsburgh Way to Efficient Healthcare: Improving Patient Care Using Toyota Based Methods..............................20
Revolution in Manufacturing: The SMED System....................72
Risk Management: Concepts and Guidance, Fourth Edition...10
Project Management Theory and Practice..............................47
Robust Response Surfaces, Regression, and Positive Data Analyses.................................................................................88
Project Management Tools and Techniques: A Practical Guide....................................................................47
Root Cause Analysis: Improving Performance for Bottom-Line Results, Fourth Edition........................................88
PMP® Exam Practice Test and Study Guide, Ninth Edition.......45
Project Management, Review, and Assessment.......................47
Pocket Guide to the Baldrige Award Criteria (5-Pack), 17th Edition.............................................................87
RSM Simplified: Optimizing Processes Using Response Surface Methods for Design of Experiments............88
Prospective Payment Systems.................................................15
PMP Exam: Practice Test and Study Guide, Eighth Edition......44 PMP® Certification Exam Study Guide....................................45 PMP® Exam Challenge!, Sixth Edition.....................................45
Poka-Yoke: Improving Product Quality by Preventing Defects.................................................................71 Police Integrity Management in Australia: Global Lessons for Combating Police Misconduct.................104 Police Liability and Risk Management: Torts, Civil Rights, and Employment Law..............................108 Policing Neoliberal Societies: Governing Security in the Global Economy.........................................................108 Politics-Administration Dichotomy: Toward a Constitutional Perspective, Second Edition...........................100 Popular Manufacturing Myths: Eliminating Widely Held Beliefs That Reduce Competitiveness..............................62 Port Management and Operations.......................................106 Port Security Management.....................................................56 Port Security Management, Second Edition............................56 Portable PMP® Exam Prep: Conversations on Passing the PMP® Exam, Fourth Edition..............................................45 Post-Disaster Reconstruction and Change: Communities’ Perspectives............................................................................97 Practical Guide to Facilities Management...............................75 Practical Guide to HIPAA Privacy and Security Compliance, Second Edition.......................................................................14
Projects and Complexity.........................................................47 Psychology of Lean Improvements: Why Organizations Must Overcome Resistance and Change the Culture..............29 Public Administration and Disability: Community Services Administration in the US.......................................................100 Public Administration in Africa: Performance and Challenges............................................................................109 Public Administration in Post-Communist Countries: Former Soviet Union, Central and Eastern Europe, and Mongolia.....100 Public Administration in South Asia: India, Bangladesh, and Pakistan.........................................................................103 Pump User’s Handbook: Life Extension, Fourth Edition...........75
Q
Rules of the Road for Entrepreneurs: A Map for a Successful Journey..................................................................30 Run Grow Transform: Integrating Business and Lean IT..........65
S Safety and Human Error in Engineering Systems.....................88 Safety Management: A Comprehensive Approach to Developing a Sustainable System...........................................11 Safety, Health, and Environmental Auditing: A Practical Guide....................................................................89 SAP Materials Management Handbook...................................76 Scalable Innovation: A Guide for Inventors, Entrepreneurs, and IP Professionals.........................................30 Science of Footwear...............................................................83
Quality Engineering: Off-Line Methods and Applications........87
Second Victim: Error, Guilt, Trauma, and Resilience................58
Quality Lighting for High Performance Buildings....................76
Security Governance, Policing, and Local Capacity...............101
Quality Management for Organizations Using Lean Six Sigma Techniques.....................................................87
Security Management for Occupational Safety.......................24
Quality Tools for Managing Construction Projects..................87
Security Risk Assessment Handbook: A Complete Guide for Performing Security Risk Assessments, Second Edition............57
Quantitative Equity Portfolio Management: Modern Techniques and Applications.....................................................................36 Quantitative Finance: A Simulation-Based Introduction Using Excel.............................................................................36
Title Index
O Objective is Quality: An Introduction to Performance and Sustainability Management Systems.......................................89
Security Management: A Critical Thinking Approach..............57
Security, Transportation, and the Supply Chain: Mitigating Threats and Facilitating the Flow of Commerce......................93 Sensory Data Analysis by Example with R...............................37
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113
Six Sigma Case Studies with Minitab®.....................................60 Six Sigma for Powerful Improvement: A Green Belt DMAIC Training System with Software Tools and a 25-Lesson Course....................................................................................69 Soccermetrics: Science of Soccer Statistics..............................37 Social Media, Crisis Communication, and Emergency Management: Leveraging Web and Mobile Technologies, Second Edition.......................................................................98
Toyota Product Development System: Integrating People, Process, and Technology........................................................68 Toyota Production System: An Integrated Approach to Just-In-Time, 4th Edition.........................................................63 Toyota Production System: Beyond Large-Scale Production....63 TPM for Every Operator..........................................................73
Title Index
Social Vulnerability to Disasters, Second Edition......................98
TPM for Supervisors................................................................73
SPC Simplified: Practical Steps to Quality................................89
TPM in Process Industries.......................................................73
Sports Finance and Management: Real Estate, Entertainment, and the Remaking of the Business..........................................11
Trade Secret Theft, Industrial Espionage, and the China Threat..........................................................................57
Standard Work for the Shopfloor............................................62
Training Within Industry: The Foundation of Lean..................63
Statistical and Machine-Learning Data Mining: Techniques for Better Predictive Modeling and Analysis of Big Data, Second Edition....................................................50
Transforming Business with Program Management: Integrating Strategy, People, Process, Technology, Structure and Measurement...................................................46
Statistical Methods for Financial Engineering..........................37 Statistical Methods for Stochastic Differential Equations.........38
Transforming Health Care: Virginia Mason Medical Center’s Pursuit of the Perfect Patient Experience.................................22
Statistical Methods in Health Economic Evaluation Using SAS...............................................................................38
Trends in Corrections: Interviews with Corrections Leaders Around the World.................................................................101
Statistical Methods with Applications to Demography and Life Insurance..................................................................38
Trends in Policing: Interviews with Police Leaders Across the Globe, Volume Four..............................................................104
Statistical Techniques for Project Control................................48
Trends in the Judiciary: Interviews with Judges Across the Globe, Volume One..............................................................101
Stewart’s Guide to Floor Management: The Floor Managers Guide to the Leadership and Improvement............................72 Stochastic Cauchy Problems in Infinite Dimensions: Generalized and Regularized Solutions...................................38 Stochastic Finance: An Introduction with Market Examples....38 Stochastic Processes with Applications to Finance, Second Edition.......................................................................38 Strategic CIO: Creating Customer Value, Increasing Revenue, and Enhancing Shareholder Wealth.........................11 Strategic Finance for Criminal Justice Organizations.............109 Strategic Management for the Plastics Industry: Dealing with Globalization and Sustainability, Second Edition.....................11 Strategic Planning, Execution, and Measurement (SPEM): A Powerful Tool for CEOs........................................................30 Strategic Project Leader: Mastering Service-Based Project Leadership, Second Edition.....................................................48 Strategic Project Office, Second Edition..................................48 Strategic Winery Tourism and Management: Building Competitive Winery Tourism and Winery Management Strategy............................................................23 Strategy and Business Process Management: Techniques for Improving Execution, Adaptability, and Consistency...............11 Successful Program Management: Complexity Theory, Communication, and Leadership............................................48
114
Toyota by Toyota: Reflections from the Inside Leaders on the Techniques That Revolutionized the Industry..........................30
Superior Customer Value: Strategies for Winning and Retaining Customers, Third Edition..................................50 Supply Chain Engineering: Models and Applications..............93 Supply Chain Management for Engineers...............................93 Supply Chain Security: A Comprehensive Approach...............94 Sustainability, Social Responsibility and Innovations in the Hospitality Industry.................................................................23 Sustainability: Utilizing Lean Six Sigma Techniques.................83 Sustainable Lean: The Story of a Cultural Transformation.......66 Sustainable Manufacturing.....................................................80 Sustainable Program Management.........................................48 Sustaining the States: The Fiscal Viability of American State Governments........................................................................100 System Management: Planning, Enterprise Identity, and Deployment, Second Edition..................................................11
T Tale of Two Healthcare Systems..............................................20 Team Planning for Project Managers and Business Analysts....48 Technical Analysis of Stock Trends, Tenth Edition....................13 Techniques and Sample Outputs............................................30
TWI Workbook: Essential Skills for Supervisors.........................63
U Understanding A3 Thinking: A Critical Component of Toyota’s PDCA Management System..................................30 Understanding Healthcare Economics: Managing Your Career in an Evolving Healthcare System........................14 Understanding the Modern Russian Police............................102 Unleashing the Power of 3P: The Key to Breakthrough Improvement.........................................................................68 Upgrading Leadership’s Crystal Ball: Five Reasons Why Forecasting Must Replace Predicting and How to Make the Strategic Change in Business and Public Policy.................12 Uptime: Strategies for Excellence in Maintenance Management, Second Edition................................................73 Urban Transportation and Logistics: Health, Safety, and Security Concerns............................................................94 Using the “Narcotrafico” Threat to Build Public Administration Capacity between the US and Mexico..........109 Utilizing the 3Ms of Process Improvement in Healthcare: A Roadmap to High Reliability Using Lean, Six Sigma, and Change Leadership..........................................................21 Utilizing the 3Ms of Process Improvement: A Step-by-Step Guide to Better Outcomes Leading to Performance Excellence..........................................................12
V Value Engineering Synergies with Lean Six Sigma: Combining Methodologies for Enhanced Results....................60 Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas...........................65 Value Stream Management: Eight Steps to Planning, Mapping, and Sustaining Lean Improvements........................74 Value Stream Mapping for Healthcare Made Easy...................21 Value-Added Decision Making for Managers..........................82 Vanishing Boundaries: How Integrating Manufacturing and Services Creates Customer Value, Second Edition...................78 Web Security: A WhiteHat Perspective......................................5 What Every Engineer Should Know About Cyber Security and Digital Forensics.....................................................................58 What’s Your Problem? Identifying and Solving the Five Types of Process Problems...............................................21 Workforce Engagement Equation: A Practitioner’s Guide to Creating and Sustaining High Performance..............66
Technological Advances in Interactive Collaborative Learning...............................................................................103
Workplace Violence and the Facility Manager.........................58
Terrorist Recognition Handbook: A Practitioner’s Manual for Predicting and Identifying Terrorist Activities, Third Edition....57
Zero Quality Control: Source Inspection and the Poka-Yoke System.............................................................73
World ESCO Outlook..............................................................12
Terrorist-Criminal Nexus: An Alliance of International Drug Cartels, Organized Crime, and Terror Groups.........................57 Time Series: Modeling, Computation, and Inference..............39 Total Quality Management for Project Management..............49
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Akerkar; Rajendra......................................................................3 Ababio; Ernest Peprah .........................................................109 Abbey; Duane C...............................................................14, 15 Abrams; Michael ....................................................................13 Agustiady; Tina...........................................................41, 48, 83 Ahilin; Eileen.........................................................................101 Ahmed; Ashfaque...................................................................76 Ahmed; Shamima...................................................................99 Ahmed; Syed M......................................................................83 Aikman; Alexander B..............................................................98 Al-Ahmari; Abdulrahman M....................................................78 Alexandrov; Nia....................................................................103 Alexandrov; Vassil.................................................................103 Aliyev; A. G.............................................................................32 Almanza; Barbara...................................................................23 Alston; Frances.......................................................................83 Amatayakul; Margret..............................................................20 Amsden; Davida M.................................................................89 Amsden; Robert T...................................................................89 Anderson; David M.................................................................67 Anderson; Kerry Ann..............................................................53 Anderson; Mark J..............................................................58, 88 Anderson; Norman A..............................................................77 Arpaia; Pasquale.....................................................................85 Arvonio; David R.....................................................................67 Arway; Arthur G.....................................................................94 Atlas; Randall I........................................................................50 Attong; Maxine......................................................................41 Aubry; Monique.....................................................................47 August; Thomas D....................................................................5 Axis; Communications............................................................55 Ayers; James B........................................................................90 Ayyub; Bilal M..................................................................36, 37 Azimi; Maryam.......................................................................78
B Badiru; Adedeji B..................................................46, 48, 77, 83 Baggaley; Bruce......................................................................39 Baird; Robert..........................................................................27 Baker; Bruce F.......................................................................104 Baker; Paul R...........................................................................51 Balköse; Devrim......................................................................77 Ballard, MD, PhD, MSPH, FACP; David J.................................17 Balzer; William K.....................................................................64 Bandyopadhyay; Susmita.......................................................80 Barenstein; Jennifer E. Duyne..................................................97 Barker; Ian C...........................................................................75 Barnhart; Terence M...............................................................67 Bassetti; W.H.C.......................................................................13 Bates; Marcia J........................................................................59 Bauer; Jeffrey C.................................................................12, 20 Bayens; Gerald J....................................................................104 Beauregard; Michael...............................................................67 Beaver; Kevin..........................................................................14 Beichelt; Frank........................................................................81 Bell; Steven C...................................................................64, 65 Bell; William R.........................................................................32 Benny, Ph.D; Daniel J............................................51, 52, 53, 54 Bercaw; Ronald G...................................................................19 Berlin; Michael M...................................................................54 Berman; Evan M...................................................................103 Bhattacharya; Ranjan..............................................................80 Bhise; Vivek D.........................................................................85 Bielecki; Tomasz R...................................................................31 Biringer; Betty.........................................................................52 Birzer; Michael L...........................................................104, 109 Bissell; Rick.............................................................................97 Black; David R.......................................................................106 Black; Micah...........................................................................79 Blair; John P............................................................................50 Blank; Ronald.........................................................................68 Blevins; Preston W..................................................................91
Bloch; Heinz P.........................................................................75
Condrey; Stephen E..............................................................100
Bloom; Daniel.........................................................................23
Connolly; Maureen.................................................................96
Bloom; Richard.......................................................................53
Cont; Rama............................................................................33
Bloomberg; Laura...................................................................99
Conteh; Charles......................................................................98
Bluhm; Christian.....................................................................33
Cook; Raymond L...................................................................79
Bojeun; Mark C......................................................................46
Cook; Thomas A...............................................................90, 92
Bolancé; Catalina....................................................................36
Corporate; (ISC)² .....................................................................5
Bologna; James S....................................................................20
Coughlin; John J.....................................................................90
Boothroyd; Geoffrey...............................................................80
Crandall; Richard E.................................................................78
Borowiak; Dale S....................................................................32
Crandall; William R.................................................................78
Botterill; Linda Courtenay.....................................................105
Crane, MD, MBA; Jody...........................................................17
Boutier; Patrice.......................................................................59
Crawford; J. Kent....................................................................48
Breen, Jr.; William R................................................................14
Crépey; Stéphane...................................................................31
Bregman; Susan.....................................................................89
Criscimagna; Ned H...............................................................90
Brigo; Damiano......................................................................31
Crosby; Barbara C..................................................................99
Brijs; Bert................................................................................41
Cross; Barry L...........................................................................9
Brodsky; Jacob........................................................................54
Crowe; Adam.........................................................................95
Brooks, PhD; David J...............................................................51
Crowe; Adam.........................................................................96
Brotby; W. Krag........................................................................5
Crowther; Samuel...................................................................27
Brower; David J.......................................................................96
Crump; Justin.........................................................................51
Brown; Mark Graham.......................................................85, 87
Cubbage, CPP; Christopher J..................................................51
Bryant; James J........................................................................24
Cudney; Elizabeth A.........................................................60, 79
Bryson; John M.......................................................................99
Curlee; Wanda........................................................................48
Buchen; Peter.........................................................................33
Curley; Michael......................................................................12
Budris; Allan R........................................................................75
Curnutt; John R......................................................................50
Bunting; William J.....................................................................3
Czaja; Sara J............................................................................24
Burge; Ryan............................................................................17 Burnell; Beverly A..................................................................102 Burns; David...........................................................................50 Burns; Maria.........................................................................106 Burton; Kevin D......................................................................94 Burton; Terence T...................................................................10 Butler; Howard E....................................................................89 Byers; Jerry P...........................................................................79
C
D Damelio; Robert...............................................................17, 63 Dar; Eazaz A...........................................................................99 Das; Dilip K.................................................... 54, 101, 104, 108 Das; Rabindra Nath................................................................88 Das; Subrata.............................................................................6 Davis; David Howard............................................................107 Davison; Matt.........................................................................36 De Silva; Titus.........................................................................21
Cady; Anne .............................................................................3
DeFranco; Joanna F...........................................................40, 58
Camp; Robert B......................................................................66
Dekker; Sidney.......................................................................58
Campbell; John Dixon......................................................73, 85
Delaney; Joseph......................................................................41
Campolieti; Giuseppe ............................................................33
Dennis; Pascal...................................................................61, 62
Canbolat; Yavuz Burak............................................................82
Desoky; Abdelrahman............................................................56
Capozzoli; Thomas K..............................................................25
Devlin; Edward S....................................................................95
Caraballo; Vinny ..................................................................6, 7
Dewhurst; Peter......................................................................80
Carayon; Pascale.....................................................................86
Dhillon; B.S......................................................................85, 88
Carmichael; David G..............................................................45
Dibeehi; Qaalfa.......................................................................21
Carmody; Thomas H..............................................................26
Dietrich; David.......................................................................60
Carroll; Charles T....................................................................69
Dietz; J. Eric..........................................................................106
Carstens; Deborah Sater.........................................................47
Dillon; Andrew P.....................................................................72
Castaneda-Mendez; Kicab......................................................21
Dinardo; Thomas....................................................................25
Catrantzos; Nick.....................................................................56
Dinero; Donald.......................................................................63
Cepiku; Denita.....................................................................103
Dishongh; Rhonda..................................................................21
Chandrasekaran; N.................................................................89
Donchin; Yoel.........................................................................84
Charpentier; Arthur................................................................31
Doro-on; Anna M...................................................................57
Charron; Rich...........................................................................9
Doss; Daniel Adrian......................................................101, 109
Chatfield; Chris.......................................................................31
Doty; Steve.............................................................................74
Chaudhuri; Arijit.....................................................................35
Douc; Randal..........................................................................35
Chawla; Nitesh.........................................................................3
Drabek; Thomas E..................................................................96
Chawla; Sanjay.........................................................................3
Dreckshage; Brian J.................................................................92
Chelst; Kenneth......................................................................82
Duffy; Vincent G.....................................................................84
Childs; Tom............................................................................60
Duggan; Kevin J.....................................................................74
Choi; Tsan-Ming.....................................................................84
Dunlap; E. Scott.....................................................................51
Christopher; Kenneth.............................................................56
Durant; Jennifer R.S................................................................99
Cimasi; Robert James..............................................................16
Durant; Robert F.....................................................................99
Cimorelli; Stephen..................................................................92
Durante; Fabrizio....................................................................35
Clifton; Darrell........................................................................54
Duray; Rebecca......................................................................64
Cluley; Tom..............................................................................7 Cochran; Catherine................................................................15 Cockfield; Geoff....................................................................105 Colaprete; Frank A..................................................................25 Cole; Bankole.......................................................................108 Coleman; Lance B...................................................................64 Coletta; Allan R.......................................................................67 Collette; Ron............................................................................5 Collins; Larry R........................................................................95
Author Index
A
E Edelbacher; Maximillian..........................................................12 Edwards; Frances L.................................................................55 Edwards; Robert D..................................................................13 Egan Jr.; Stephan D.................................................................44 Eisler; Ronald..........................................................................74 Elbert; Mike............................................................................71 Elizandro; David.....................................................................78 Erickson; Gregory D................................................................21
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115
Errasti; Ander .........................................................................83
Gustafsson; Jim.......................................................................36
Jenamani; M...........................................................................81
Escoffier; Luca.........................................................................10
Gustin; Joseph F................................................................52, 58
Jensen, III; Carl J......................................................................55
Evans; Douglas ......................................................................79
Guyon; Julien..........................................................................35
Jerolleman; Alessandra............................................................97
F Fagel; Michael J......................................................................98
Hafey; Robert.........................................................................60
Faggiano; Vincent ..................................................................94
Hagan; Pat..............................................................................18
Farazmand; Ali........................................................................99
Haghi; A. K...........................................................................102
Fast; Larry E............................................................................25
Hagood; Charles.....................................................................19
Ferguson; Daniel L..................................................................72
Haksöz; Çağrı..........................................................................93
Ferraro; Eugene......................................................................55
Hamilton; Gary.......................................................................42
Ferraro; Jack............................................................................48
Handfield; Robert.............................................................89, 92
Jesuit; David K......................................................................103 Ji; Yong Gu.............................................................................82 Jimmerson; Cindy.............................................................17, 21 Johnson; Ross.........................................................................50 Johnston; Ian Ronald............................................................101 Jonasson; Hans.......................................................................42 Jones; Don W................................................................101, 109 Jones; Erick.............................................................................87 Jones; Roger F. .......................................................................11
Author Index
Filinkov; Alexei........................................................................38
Hanqing; Wu............................................................................5
Fischer; Bryan R......................................................................76
Hansen; Shirley J.....................................................................12
Fischer; Frank.......................................................................107
Harbour; Jerry L......................................................................39
Fisher; Paul D..........................................................................39
Hardoon; David Roi..................................................................8
Kadane; Joseph B....................................................................36
Flower; Joe.............................................................................14
Harrington, Jr.; Richard ....................................................26, 29
Kajzar; François.......................................................................77
Floyd; Raymond C..................................................................71
Harrington; H. James............... 9, 10, 26, 27, 28, 29, 30, 31, 47
Kale; Vivek................................................................................8
Forbes; Lincoln H....................................................................83
Harris; Chris............................................................................90
Kalyvas; James R.......................................................................8
Ford; Henry............................................................................27
Harris; Rick..............................................................................90
Kaminskiy; Mark.....................................................................88
Fothergill; Alice.......................................................................98
Haslegrave; Christine M..........................................................76
Kamrani; Ali K.........................................................................78
Framingham; Julie..................................................................94
Haugan; Gregory T...........................................................44, 48
Kang; Meng-Chow.................................................................56
Frankowicz; Marek..................................................................82
Hayette; Gatfaoui...................................................................34
Kantola; Jussi .....................................................................4, 82
Freund; Louis E.......................................................................82
Helwegen; Wim......................................................................10
Karlyn; Matthew A....................................................................8
Freyss; Siegrun Fox...............................................................100
Henry; John R.........................................................................69
Karwowski; Waldemar........................................................4, 82
Froestad; Jan.........................................................................101
Henry-Labordere; Pierre..........................................................35
Katko; Nicholas S....................................................................39
Fullerton; Rosemary................................................................39
Hepner; George F...................................................................53
Kearney; Richard C.................................................................99
Furterer; Sandra......................................................................60
Herbert; Kyle..........................................................................16
Kennedy; Frances...................................................................39
Fwa; Tien Fang.......................................................................94
Hermes; Anthony...................................................................60
Kenney; Charles .....................................................................22
Herold; Rebecca...............................................................14, 52
Kerber; Bill..............................................................................92
Herr; Karsten..........................................................................72
Kerpchar; Joyce .....................................................................66
Hertico; Hope Rachel .............................................................16
Kessler; Mathieu.....................................................................38
Hesterman; Jennifer L.............................................................57
Kesterson; Randy K.................................................................25
Hetico; Hope Rachel...............................................................16
Keyes; Jessica............................................................................7
Higgins; Matthew...................................................................35
Keyte; Beau............................................................................63
Hill; Gerard M.........................................................................49
Khan; Ahmed S........................................................................9
Hinckley; C. Martin.................................................................71
Khan; Iftekhar.........................................................................38
Hines; Peter............................................................................77
Khan; Mahmood A.................................................................23
Hinson; Gary............................................................................5
Khmaladze; Estáte V................................................................38
Hirano; Hiroyuki.....................................................................69
Khurana; Vijay Kumar.............................................................75
Hirsa; Ali ................................................................................31
Kiefer; John J...........................................................................97
Hoffman; Kenneth C.................................................................3
Kijima; Masaaki.......................................................................38
Hogan; Michael......................................................................19
King; Jennifer S.......................................................................80
Holan; Scott H........................................................................32
King; Peter L...........................................................................80
Horak; Daniel..........................................................................77
Kirby; Philip............................................................................66
Howard; Eric William............................................................101
Kliem; Ralph L........................................................................41
Howard; Patrick D..................................................................53
Klingner; Donald E...............................................................109
Hua; Ronald H........................................................................36
Knight; Winston A..................................................................80
Huang; Samuel H...................................................................93
Kobayashi; Iwao.....................................................................25
Huque; Ahmed Shafiqul.......................................................106
Koenigsaecker; George...........................................................28
Hutchin; Ted...........................................................................29
Koliba; Christopher...............................................................103
G Ganguli; Ranjan......................................................................52 Garabelli; Claudia Birkenshaw.................................................15 Garcia; Rosanna......................................................................49 Garson; G. David..................................................................104 Garvey; Paul R........................................................................84 Garza-Reyes; Jose Arturo.........................................................77 Gentile; Michael.......................................................................5 Gerston; Larry N...................................................................108 Ghanem; Waddah..................................................................11 Ghernaouti-Helie; Solange....................................................105 Ghirann; Gordon....................................................................70 Ghiselli; Richard......................................................................23 Giachetti; Ronald E.................................................................42 Gillespie; Thomas T.................................................................94 Ginevri; Walter........................................................................47
116
H
Girod; Robert J......................................................................108 Glazner; Christopher G.............................................................3 Glenday; Ian Fraser.................................................................92 Gold; Tandy..............................................................................7 Goncharov; Dmitry...............................................................100 Goodrich; Daniel C.................................................................55 Goonetilleke; Ravindra S.........................................................83
I
Gopher; Daniel.......................................................................84
IFPUG.....................................................................................49
Gordon; Gerald L..................................................................107
Ilgin; Mehmet Ali....................................................................93
Gordon; Robert Lee................................................................48
Imam; Amna..........................................................................99
Gordon; Victoria...................................................................108
Immordino; Kathleen M.......................................................103
Gorman; Michael E.................................................................58
Inamori; Kazuo.......................................................................26
Gortych; Joseph E.....................................................................6
Islam; Shafiqul .......................................................................37
Gotoh; Fumio.........................................................................70
Israel; D..................................................................................32
Graban; Mark...................................................................18, 19 Grady; Jeffrey O......................................................................11 Grasso; Larry...........................................................................39 Graupp; Patrick..........................................................18, 59, 63 Graves; Melissa.......................................................................55 Green; Allen R........................................................................43 Grounds; Patrick.....................................................................66 Grover; Velma I.....................................................................107 Grunden; Naida................................................................19, 20 Guillén; Mauro F.....................................................................59 Guillén; Montserrat................................................................36 Guiora; Amos N......................................................................56 Gupta; Aparna........................................................................37 Gupta; Surendra M...........................................................60, 93 Gupta; Sushil..........................................................................78
J Jaccard; Michel.......................................................................89 Jackson; Thomas L................................................18, 19, 20, 27 Jacobson; Ralph......................................................................70 Jaffeux; Corynne.....................................................................91 Jaffin; Robert ..........................................................................91 Jakhotiya; Girish P...................................................................30 Jakobsen; Gitte.......................................................................59 Janevska; Kalina......................................................................21 Japan Institute of Plant Maintenance......................................73 Jardine; Andrew K.S..........................................................85, 86 Jauhari; Vinnie........................................................................23 Jeffries; Howard......................................................................18 Jekiel; Cheryl M......................................................................24
Jordan-Meier; Jane................................................................107
K
Krantzberg; Gail...................................................................107 Kratcoski; Peter C...........................................................12, 101 Krider; Robert E........................................................................6 Krishnamoorthi; K.S................................................................86 Krishnamoorthi; V. Ram..........................................................86 Krivtsov; Vasiliy.......................................................................88 Kudyba; Stephan P..................................................................15 Kulkarni; Vidyadhar G.............................................................81 Kull, PhD; Thomas J................................................................66 Kumar; Shrawan.....................................................................83 Kumar; Vikas...........................................................................77
L La Penna; A. Michael..............................................................13 Laguna; Manuel.....................................................................80 Lai; Tze Leung........................................................................31 Land; Michael...................................................................24, 57 Landoll; Douglas.....................................................................57 Lane; Greg..............................................................................71 Langford; Gary O.....................................................................3 Langlois; Pierre.......................................................................12 Laplante; Philip A..............................................................40, 47 Larson; Jean Ann.....................................................................19 Lasley; James........................................................................108
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McDougall; Allan....................................................................94 McElreath; David H........................................................55, 101
Latino; Robert J.......................................................................88
McElroy; Tucker S...................................................................32
Laur; John K............................................................................19
McGlynn; Joel.........................................................................85
Lawler; Gregory F...................................................................34
McGuire; Chad J...........................................................104, 105
Le; Sebastien..........................................................................37
McLaughlin; Greg.................................................................6, 7
Lee; Elsa..................................................................................54
McNall; John..........................................................................94
Lee; Kyuho.............................................................................23
McVay; Gloria.........................................................................39
Lee; Margaret R......................................................................43
Medina; Richard M.................................................................53
Leemann; Esther.....................................................................97
Meek; Jack W........................................................................103
Leeson; Mark..........................................................................35
Mehta; D. Paul.......................................................................75
Leflar; James J.........................................................................97
Melnikova; Irina V...................................................................38
Lehmann; Carl F.....................................................................11
Mena; Jesus............................................................................49
LeSage; James.........................................................................34
Metz; Terrence.......................................................................41
Lesser; R. Bick.........................................................................28
Mignosa; Chuck.................................................................9, 30
Levin, PMP, PgMP; Ginger....................................43, 44, 45, 46
Mikulak; Raymond J................................................................67
Levinson; William A..........................................................27, 28
Miller; Gerald J......................................................................107
Levitt; Gail..............................................................................48
Mital; Anil...............................................................................83
Lewandowski; Christopher......................................................66
Modarres; Mohammad...........................................................88
Lewandowski; Roger G...........................................................26
Monden; Yasuhiro..................................................................63
Lewis; Nigel Da Costa.............................................................13
Moreno Espinosa; Roberto....................................................109
Lewis; Robert..........................................................................26
Morgan; James.......................................................................68
Liebert; Saltanat....................................................................100
Morland; Kimberly B.............................................................108
Liebowitz; Jay...................................................................6, 102
Morrow; Richard........................................................12, 18, 21
Lievre; Pascal .........................................................................47
Moulines; Eric.........................................................................35
Liker; Jeffrey K.........................................................................68
Muir; Carlyn.........................................................................101
Lindner; Alexander.................................................................38
Mujumdar; Arun S..................................................................79
Locher; Drew A...........................................................63, 64, 68
Mukbaniani; Omari V..............................................................77
Lovekamp; William E..............................................................98
Mullen; Samuel......................................................................95
Loveless; Don.........................................................................79
Mulligan; Perry.......................................................................66
Lovins; Hunter........................................................................77
Mundt; Barry M......................................................................44
Lowther; Adam B............................................................51, 106 Lubliner; David J.....................................................................16 Luppicini; Rocci....................................................................102 Lutchman; Chitram..........................................................11, 79 Luyster; Tom...........................................................................74 Lyngso; Soren.........................................................................76
M
N
P Pace; Robert Kelley.................................................................34 Packowski; Josef......................................................................92 Pain; Simon Watson................................................................89 Paley; Norton.........................................................................27 Palmer; Darren.......................................................................54 Pardo; Scott............................................................................85 Parker; Donald .......................................................................60 Parodi; Pietro..........................................................................35 Parsa; H. G.............................................................................23 Patchong; Alain................................................................61, 62 Paul; Mano...............................................................................5 Pearce; Cedric........................................................................12 Pearce; Eli M...........................................................................77 Peltier; Thomas R..................................................................4, 5 Peng; Kern..............................................................................70 Penkar; Samir.........................................................................43 Pennathur; Arunkumar...........................................................83 Perdikaris; John.......................................................................97 Petersen; J.K.....................................................................54, 55 Peterson; James......................................................................73 Petruska; Robert.....................................................................64 Pham; Andrew....................................................................7, 41 Pham; David K....................................................................7, 41 Pham; Tiffany...........................................................................7 Pheasant; Stephen..................................................................76 Phillips; Brenda D.......................................................95, 96, 98 Pine; John...............................................................................97 Pine; John C...........................................................................96 Pinter; Janos D........................................................................81 Pinto; Cesar Ariel....................................................................84 Plenert; Gerhard.......................................................................7
Nachlas; Joel A........................................................................81
Plsek; Paul E............................................................................17
Naff; Katherine C..................................................................100
Pochampally; Kishore K..........................................................60
Nambiar; Arun N....................................................................80
Poling; Sheila R.................................................................40, 74
Nance; Malcolm W.................................................................57
Porter; Louise........................................................................104
Narapareddy; Vijaya (Vi).........................................................23
Possamai; Mario.....................................................................53
Nash; Mark A....................................................................40, 74
Prado; Raquel.........................................................................39
Maack; Mary Niles..................................................................59
Neal; David M........................................................................96
Prenzler; Tim........................................................................104
Macaulay; Tyson.......................................................................3
Neill; Colin J...........................................................................40
Preston; Angela L....................................................................50
MacDonald; Iain L..................................................................33
Neiva de Figueiredo; Joao.......................................................59
Pries; Kim H......................................................................49, 72
Madinger; John......................................................................13
Nicholas; John........................................................................78
Pritchard; Carl L................................................................10, 45
Magee; John...........................................................................13
Nichols; Terry.........................................................................50
Privault; Nicolas......................................................................38
Mahanty; B.............................................................................81
Niederstadt; Joseph................................................................68
Productivity Press ............................. 61, 62, 65, 69, 71, 73, 91
Maharaj; Rohanie ............................................................11, 79
Niehus; Terry..........................................................................74
Protzman; Charles..................................................................66
Maier; Mark W........................................................................40
Nielsen; Jens Perch.................................................................36
Pullarcot; Sunil .......................................................................84
Makarov; Roman N................................................................33
Nikkan Kogyo Shimbun..........................................................71
Purrier; Martha.......................................................................18
Maley; Claude H.....................................................................46
Nikravesh; Seyed Kamaleddin Yadavar....................................87
Putler; Daniel S.........................................................................6
Manary; Joel M.......................................................................90
Nilsson; Fredrik.......................................................................55
Pyke; David F..........................................................................91
Mandelbaum; Jay...................................................................60
Nocêra; Rosaldo de Jesus........................................................45
Manion; Jamison J..................................................................66
Noon, PHD; Chuck.................................................................17
Mann; David..........................................................................65
Numerof; Rita E......................................................................13
Manna; Carlo.........................................................................85 Maras; Marie-Helen................................................................51 Marcinko; David Edward........................................................16 Marek; Tadeusz.......................................................................82 Mareschal; Patrice M..............................................................99 Marklund; Johan ....................................................................80 Markovitz; Daniel ..................................................................68 Marksberry; Phillip..................................................................62 Marschdorf; Hans J.................................................................53 Martin; Christina Saint............................................................20 Martin; Karen.........................................................................65 Martinez; J. Michael..............................................................106 Maser; Chris.........................................................................105 Maskell; Brian H......................................................................39 Mathaisel; Dennis F.X.............................................................90 Matthews; Daniel D................................................................25 Mayzell, MD, MBA, FACP; George..........................................14 McCarter; Beverly Gay............................................................43 McCuen; Richard H................................................................36 McDermott; Robin.................................................................67 McDonnell; Dan.....................................................................68
O
Q Qian; Edward E.......................................................................36 Qiu; Peihua.............................................................................86 Quigley; Jon M.................................................................49, 72
R
Obara; Samuel........................................................................30 Oberle; Tim............................................................................78 O’Donohue, PHD; William......................................................14 Offermann; Scott....................................................................58 O’Hanley; Rich..........................................................................4 O’Hanley; Richard.....................................................................4 Ohno; Taiichi..........................................................................63 Opp; Susan M. ....................................................................106 Orr; Shannon K....................................................................107 Ortiz; Chris A..........................................................................29 Orzen; Michael A....................................................................64 Osgood, Jr.; Jeffery L.............................................................106 Osisanya; Samuel O................................................................46 Osterling; Mike.......................................................................65 Ottosson; Hans.......................................................................45 Overbeck; Ludger...................................................................33 Overeem; Patrick..................................................................100 Overly; Michael R.....................................................................8
Author Index
Latino; Kenneth C...................................................................88 Latino; Mark A........................................................................88
Racino; Julie Ann...................................................................100 Radeka; Katherine...................................................................68 Radvanovsky; Robert........................................................54, 94 Raghuram; G..........................................................................89 Ratner; Bruce..........................................................................50 Ravindran; A. Ravi...................................................................93 Relyea; Douglas B...................................................................62 Remillard; Bruno.....................................................................37 Reyes-Picknell; James..............................................................73 Reynolds; Kenneth Michael..................................................102 Riccetti; Sauro.........................................................................90 Riccucci; Norma M...............................................................100 Richardson; Gary L.................................................................47 Ricks; Bobby...........................................................................57 Ricks; Truett............................................................................57 Ritter; Luke.............................................................................93 Roberge; Ian...................................................................98, 103 Roberson; Cliff..............................................................101, 104
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117
Robinson, MS; Anthony .........................................................75
Spencer; Neil H......................................................................32
Villafiorita; Adolfo...................................................................43
Rocha-Lona; Luis....................................................................77
Spencer; Tanya.......................................................................56
Voehl; Frank..................................................................9, 10, 27
Rogers; Marcus K....................................................................52
Spohrer; James C....................................................................82
Vugrin; Eric.............................................................................52
Rogers; Shane P......................................................................30
Srinivasan; Divya....................................................................22
Vyas-Doorgapersad; Shikha .................................................109
Roncalli; Thierry......................................................................34
Stamatis; D. H........................................................................86
Roper; Carl.............................................................................57
Stamler; Rodney T. ................................................................53
Rosentraub; Mark S................................................................11
Stapleton; Jeffrey James............................................................4
Ross; David Frederick..............................................................91
Starnes; Becky J....................................................................103
Rubin; Claire B........................................................................95
Starr; Martin...........................................................................78
Rubin; Marilyn M..................................................................100
Stenberg; Steve......................................................................66
Rudnev; Valery........................................................................79
Stewart; Debra W.................................................................104
Ruggles; William S............................................................29, 47
Stewart; John..........................................................................72
Rumane; Abdul Razzak...........................................................87
Stiller; Michael........................................................................76
Ryu; Dongsu...........................................................................86
Stoffer; David ........................................................................35
S Sabharwal; Meghna.............................................................103 Sabuwala; Adnar H.................................................................80 Sachs; Neville W.....................................................................75
Author Index 118
Sampietro; Marco...................................................................42 Sancton; Andrew....................................................................98 Sandler; Dylan........................................................................96 Sangwan; Raghvinder.............................................................40 Sarker; Shah-Jalal....................................................................38 Sarmah; S. P. .........................................................................81 Sather; Rick.............................................................................92 Savage; Nora..........................................................................58 Scarlat, MD; Alexander...........................................................14
Story, MPHM; Pierce.........................................................21, 22 Stout; Margaret....................................................................100 Street; Anita...........................................................................58 Su; Chao-Ton.........................................................................87 Subramanian; Satish P............................................................46 Summers; Boyd L...................................................................42 Sumrall III; William H....................................................101, 109 Suri; Rajan........................................................................28, 29 Suzuki; Tokutaro.....................................................................73 Swartz; Joseph E.....................................................................18 Swishchuk; Anatoliy ...............................................................37 Szycher, Ph.D; Michael.............................................................8
T
W Wagner; Christoph.................................................................33 Wagner; Daniel.........................................................................9 Wakefield; Alison................................................................1008 Wan; Margaret.......................................................................24 Wang; Hui..............................................................................34 Ward, PMP, PgMP; J. LeRoy..............................................44, 45 Warren; Drake .......................................................................52 Warsing, Jr.; Donald P.............................................................93 Waters; T F.............................................................................79 Watkins; Kari Edison................................................................89 Webb; Gary R.........................................................................96 Weinstein; Art.........................................................................50 Weinzimer; Philp ...................................................................11 Wellman; Joan........................................................................18 Wendel, PHD; Jeanne..............................................................14 Wertz; Keith............................................................................24 West; Michael.........................................................................59 West; Mike.............................................................................39 Whitcomb; Patrick J..........................................................58, 88 White; Brian E.........................................................................43 White; Connie........................................................................98 White; J. Chris.........................................................................42
Schlogl; Erik............................................................................36
Taha; Hamdy..........................................................................78
Whiton; Fred..........................................................................66
Schnackenberg; Heidi...........................................................102
Tajiri; Masaji............................................................................70
Wieser; Philippe......................................................................91
Schulte; Margaret F.................................................................15
Taniguchi; Eiichi......................................................................94
Wiggin; Hal..............................................................................9
Schultz; John Roland.................................................................7
Tankov; Peter..........................................................................33
Wilburn; Darril .......................................................................30
Schwab; Anna K.....................................................................96
Tapping; Don...................................................................65, 74
Williams; Barry L.......................................................................8
Schwartz; Zvi..........................................................................22
Teasley; Martell L....................................................................94
Williams; Heather...................................................................60
Sclove; Stanley L.....................................................................32
Tel-A-; Train............................................................................69
Williams; Howard...................................................................64
Seddon; John..........................................................................27
Templeman; William G...........................................................28
Willoughby; Katherine..........................................................100
Sempi; Carlo...........................................................................35
Theil; Michael.........................................................................12
Wills; Kerry R..........................................................................40
Semukhina; Olga B...............................................................102
Thomas; Deborah S.K.............................................................98
Wincel; Jeffrey P......................................................................66
Senkara; Jacek.........................................................................80
Thomas; Douglas J..................................................................91
Winfree; Jason A.....................................................................11
Serratt, PHD, RN; Teresa D.....................................................14
Thomas; Willis H...............................................................61, 67
Wojcik; Leonard A.....................................................................3
Settle-Murphy; Nancy M........................................................43
Thompson; Russell G..............................................................94
Wood; Andy...........................................................................77
Sgroi, Jr.; Anthony..................................................................70
Thumann; Albert........................................................13, 74, 75
Woodroof; Eric A....................................................................13
Shapiro; Arnold F....................................................................32
Tiller; James S...........................................................................4
Worch; Thierry........................................................................37
Sharit; Joseph.........................................................................24
Tipton; Harold F........................................................................5
Wrona; Robert J................................................................59, 63
Sharma; Ramesh.....................................................................80
Tittmann; Peter......................................................................81
Wu; Teresa................................................................................3
Shearing; Clifford.................................................................101
Tiwari; M.K.............................................................................81
Shein; Robert..........................................................................52
Tobias; Paul A.........................................................................84
Shingo; Shigeo.................................................................72, 73
Todd; Maria K.............................................................15, 16, 24
Shirley; David.........................................................................46
Tokoro; Mario.........................................................................87
Shmueli; Galit...........................................................................8
Townsend; Beverly..................................................................70
Sholtes; Robert M...................................................................42
Tracy; Paul E.........................................................................104
X, Y Xing; Haipeng........................................................................31 Yamane; Yasuo.......................................................................60 Yang; Zhifeng.......................................................................105 Yannakogeorgos; Panayotis A.................................................51 Ye; Nong..................................................................................3
Shtein; Max............................................................................30
Triantis; John E........................................................................10
Shteyn; Eugene......................................................................30
Trindade; David......................................................................84
Shuker; Tom.....................................................................65, 74
Trudell; Bill..............................................................................60
Siegel; Marc H........................................................................97
Trusko; Brett...........................................................................31
Siepmann; Frank.......................................................................4
Tryon, Jr.; Charles A................................................................44
Zafarullah; Habib..................................................................106
Silberstein, M.A.; Jane...........................................................105
Trzcielinski; Stefan..................................................................82
Zandin; K. B...........................................................................76
Silver; Edward R......................................................................91
Tsang; Albert H.C...................................................................86
Zgaga; Pavel...........................................................................82
Singer; Bryan L.........................................................................3
Tshombe; Lukamba-Muhiya.................................................109
Zhang; Hongyan....................................................................80
Singer; Jennie K....................................................................101
Tsuzuki; Takuya.......................................................................10
Zhao; Liz..................................................................................5
Singh; Amitoj.........................................................................82
Turner; Wayne C.....................................................................74
Zia; Asim..............................................................................103
Skeddle; Ron .........................................................................26
Turovskij; Nikolai A.................................................................77
Ziaee; Reza.............................................................................20
Skeddle; Ronald W..................................................................29
Tweedy; James T.....................................................................22
Zokaei; Keivan........................................................................77
Smalley; Art............................................................................30 Smith; Francis J.......................................................................44 Smith; Roland...................................................................47, 73 Sobek II.; Durward K...............................................................30 Soltero; Conrad......................................................................59 Šoltés; Ladislav.......................................................................77 Sondergelt; Sue Elizabeth.......................................................26 Sorensen; Eric H.....................................................................36 Sorensen; Michael..................................................................38 Sparks; Sherron........................................................................9 Speight; James......................................................................102
U, V Unhelkar; Bhuvan...................................................................40
Yoe; Charles ...........................................................................81 Younger; William J..................................................................74
Z
Zucchini; Walter.....................................................................33 Zurn; James............................................................................66
Uysal; Muzaffer.......................................................................22 Valcik; Nicolas A...................................................................104 Varanini; Francesco.................................................................47 Vasu; Michael L.....................................................................104 Vecer; Jan ..............................................................................37 Velarde; Raul Ramirez...........................................................103 Vellema; John.........................................................................59 Venkateswaran; Venkat...........................................................33 Villa; Tiziano...........................................................................42
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UK Sales Support Coordinator
Christoph Chesher Tel: +44 (0) 20 7017 6194 Fax: +44 (0) 20 7017 6748 e-mail: christoph.chesher@tandf.co.uk
Lindsey Binks Tel: +44 (0) 7017 7365 e-mail: lindsey.binks@tandf.co.uk
International Sales Director Graham Crossley Tel: +44 (0) 20 7017 6048 Fax: +44 (0) 20 7017 6748 e-mail: graham.crossley@tandf.co.uk
Head of UK Sales Nick Perry Tel: +44 (0) 20 7017 6132 Fax: +44 (0) 20 7017 6732 e-mail: nick.perry@tandf.co.uk
Corporate and Institutional Sales Alfred Lea Tel: +44 (0) 20 7017 6273 Fax: +44 (0) 20 7017 6732 e-mail: cis@tandf.co.uk
UK Sales Support Manager Jude Sermon Tel: +44 (0) 20 7017 6191 Fax: +44 (0) 20 7017 6732 e-mail: jude.sermon@tandf.co.uk
Central and South America and Mexico Michael Dulisse Sales Office, Boca Raton, FL Taylor & Francis 6000 Broken Sound Parkway, NW, Suite 300, Boca Raton, FL 33487, USA Tel: 561-998-2582 Fax: 561-361-6049 e-mail: michael.dulisse@taylorandfrancis.com Ethan E. Atkin (Excluding Brazil) Cranbury International LLC 7 Clarendon Ave, Suite 2 Montpelier, VT 05602, USA Tel: +1 802 223 6565 Fax: +1 802 223 6824 e-mail: eatkin@cranburyinternational.com
Taylor & Francis Group Brazil Renata Zanzini – Depto Comercial infobrasil@taylorandfrancis.com Tel: (11) 3017-6941 / (11) 97486-8236 Rua Bela Cintra, 967 – 11 and. 01415-000 – São Paulo – SP.
Academic Representatives (UK) Tim Page Higher Education Sales Manager Mobile: 07824 690646 e-mail: tim.page@tandf.co.uk
International Enquiries Joanne Blackford International Sales Support Manager (Books) Tel: +44 (0) 20 7017 6053 Fax: +44 (0) 20 7017 6748 e-mail: joanne.blackford@tandf.co.uk
Europe and Japan Enquiries Hannah Dolton International Sales Support Coordinator Tel: +44 (0) 20 7017 6149 Fax: +44 (0) 20 7017 6748 e-mail: hannah.dolton@informa.co.uk
South Asia, Middle East and Africa Enquiries Adrian Riddock International Senior Sales Support Coordinator Tel: +44 (0) 20 7017 6114 Fax: +44 (0) 20 7017 6748 e-mail: adrian.riddock@tandf.co.uk
China Liaison Office Leo Li Senior Manager - Academic Publishing Taylor & Francis Group, Beijing Office Room 1108B, Culture Square, No. 59 Jia, Zhongguancun St. Haidian District, Beijing 100872, P.R. China Tel: 8610–8250 3061 Li.Leo@tandf.com.sg
Customer Services Book orders should be addressed to the appropriate overseas agent or the Customer Service Department at Bookpoint:
Taylor & Francis Bookpoint 130 Park Drive, Milton Park Abingdon, Oxon OX14 4SE Tel: +44 (0) 1235 400 524 Fax: +44 (0) 1235 400 525 e-mail (UK): uktrade@tandf.co.uk e-mail (international): international@tandf.co.uk
Standing Orders
If you would like to receive books on our improved preselective standing order system, or if you would like to have further information about this service, please contact your area manager or Customer Services Department.
Foreign Rights Adele Parker e-mail: adele.parker@tandf.co.uk
119
Exhibitions Katie Gilbert Exhibitions Manager Tel: +44 (20) 7017 6310 e-mail: katie.gilbert@tandf.co.uk
Caribbean and The West Indies
Middle East and South Africa
Rest of Africa
Jasmina Basic Area Sales Manager Milton Park Sales Office Tel: +44 (0) 20 7017 6187 Fax: +44 (0) 20 7017 6748 e-mail: jasmina.basic@tandf.co.uk
Jasmina Basic Area Sales Manager – Middle East and South Africa Milton Park Sales Office Tel: +44 (0) 20 7017 6187 Fax: +44 (0) 20 7017 6748 e-mail: jasmina.basic@tandf.co.uk Zoe Kaviani IPS (Middle East) Ltd P.O. Box 27533 Dubai, UAE Tel: +971 4 238 4001 Fax: +971 4 238 4005 e-mail: itpme@emirates.net.ae Website: http://www.ipsme.com
Adrian Riddock International Senior Sales Support Coordinator e-mail: adrian.riddock@tandf.co.uk
Australasia Joanne Blackford Milton Park Sales Office Tel: +44 (0) 20 7017 6053 Fax: +44 (0) 20 7017 6748 e-mail: joanne.blackford@tandf.co.uk
Australia Europa Publications (non-exclusive) James Bennett 3 Narabang Way, Belrose, NSW 2085 Australia Tel: +02 9986 7064 Fax: +02 9986 7030 www.bennett.com.au
Sales Agents
Senior Vice President of Sales
Sub-Saharan Africa (excluding South Africa and Botswana) Julian Russ Tula Publishing Ltd Aristotle House Aristotle Lane Oxford OX2 6TR Tel: +44 (0) 1865 553606 Fax: +44 (0) 1865 517999 e-mail: julian@tulapublishing.co.uk
Sales Agents
Botswana
East and Southeast Asia
Arthur Oageng Book Promotions/Horizon Books Botswana Gaborone International Finance Park Plot 113-114, Unit 33, Kgale Mews 2, Suite 3 Gaborone, Botswana Tel: +267 393 1194 Fax: +267 392 4908 e-mail: arthur.oageng@online.co.bw
For all Taylor & Francis Group imprints please order from our Singapore Sales Office Singapore Sales Office Taylor & Francis Asia Pacific 60 MacPherson Road #06-09 Siemens Centre Singapore 348615 Fax: +65 6742 9356 e-mail: sales@tandf.com.sg
Taylor & Francis Asia Pacific Jeffrey Lim Books Sales Director e-mail: jeffrey.lim@tandf.com.sg Nonglak Sawaithong Account Manager Tel : +66 2 639 1333 ext. 3612 e-mail: s.nonglak@tandf.com.sg
Hong Kong
Taylor & Francis Asia Pacific Room 629, 6F, No. 6, Sec. 4, Hsinyi Road Da-an District Taipei 106 Taiwan (R.O.C.) Jeffrey Lim Books Sales Director e-mail: jeffrey.lim@tandf.com.sg Jason Lin Sales Manager Tel: +886 (2) 2551 1266 ext. 6275 e-mail: jason.lin@tandf.com.sg
South Africa, Namibia, Lesotho and Swaziland Michelle Symington Book Promotions/Horizon Books PO Box 6836 Roggebaai 8012 South Africa Tel: +27 21 469 8900 Fax: +27 21 469 8903 Fax2Email: 0865314387 e-mail: enquiries@bookpro.co.za
South Asia Ryan Cooper International Sales Manager Milton Park Sales Office Tel: +44 (0) 20 7017 6113 Fax: +44 (0) 20 7017 6748 e-mail: ryan.cooper@tandf.co.uk
India Taylor & Francis Books India Pvt Ltd. 912 Tolstoy House 15-17, Tolstoy Marg New Delhi 110 001 Tel: +91 (0) 11 2371 2131 +91 (0) 11 2335 1453 Fax: +91 (0) 11 2371 2132 e-mail: inquiry@tandfindia.com
Pakistan
120
M. Anwer Iqbal Book Bird Mian Chambers, 3 Temple Road PO Box 518, Lahore, Pakistan Tel: +92 42 636 7275 Fax: +92 42 636 1370 e-mail: bookbird@brain.net.pk
Japan United Publishers Services Limited 1-32-5 Higashi-shinagawa Shinagawa-ku, Tokyo 140-0002 Tel: +81 (0) 3 5479 7251 Fax: +81 (0) 3 5479 7307 e-mail: info@ups.co.jp Editorial Office
Korea Se-Yung Jun ICK (Information & Culture Korea) 473-19 Seokyo-dong, Mapo-ku Seoul, Korea 121-896 Tel: +82 2 3141-4791 Fax: +82 2 3141-7733 e-mail: cs.ick@ick.co.kr
Taylor & Francis Asia Pacific Suite 145, Somptueux Central 52-54 Wellington Street Central Hong Kong Tel: +852 3752 0626 Jeffrey Lim Books Sales Director Singapore Sales Office e-mail: jeffrey.lim@tandf.com.sg Andrew Kwan Manager e-mail: andrew.kwan@tandf.com.sg
China
Taylor & Francis Asia Pacific Room 1108B, Culture Square No. 59 Jia, Zhongguancun St. Haidian District Beijing 100872 P.R. China Tel: +86 10 82502670 Fax: +86 10 82502566 Jeffrey Lim Books Sales Director Singapore Sales Office e-mail: jeffrey.lim@tandf.com.sg Cynthia Ji Sales Manager e-mail: cynthia.ji@tandf.com.sg
Shanghai Region
Chris Ye Account Manager Room 1410, Jinjiang Xiangyang Tower 993 Nanjing West Road Shanghai 200041 P.R. China Tel: +86 21 22111595 e-mail: chris.ye@tandf.com.sg
Guangdong Region
Cherry Wang Sales Executive e-mail: cherry.wang@tandf.com.sg
Singapore and Indonesia
Mohamed Feroz Assistant Sales Manager Singapore Sales Office e-mail: mohamed.feroz@tandf.com.sg
Malaysia and Brunei
Taylor & Francis Publishing Services Taylor & Francis Asia Pacific No. 23-2, Jalan PJS 8/18 Dataran Mentari 46150 Petaling Jaya Selangor Darul Ehsan Malaysia Tel: +60 (3) 5630 1361 Fax: +60 (3) 5630 1732 David Yeong General Manager Mobile: +60 (0)16 331 9912 e-mail: david.yeong@tandf.com.sg
Thailand
Taiwan
Philippines, Vietnam and Indo-China Jeffrey Lim Books Sales Director Singapore Sales Office e-mail: jeffrey.lim@tandf.com.sg
Israel and the Palestinian Territories Ryan Cooper International Sales Manager Milton Park Sales Office Tel: +44 (0) 20 7017 6113 Fax: +44 (0) 20 7017 6748 e-mail: ryan.cooper@tandf.co.uk and Rodney Franklin Franklin’s International PO BOX 3772 7, Tel Aviv 61376, Israel Tel: +972 356 00724 Fax: +972 356 00479 e-mail: rodneyf@netvision.net.il
Europe Belgium, The Netherlands, France and Luxembourg Liza Walraven Area Sales Manager Taylor & Francis P.O. Box 447 2300 AK Leiden The Netherlands Tel. 0031 (0) 715243084 F: 0031 (0) 71 523 4571 Mobile: 0031 (0)623849668 e-mail: liza.walraven@informa.com
Nordic Countries Eva Nyika Sales Representative Taylor & Francis Scandinavia Kungsbroplan 3 A, 1st Floor P.O Box 3255 SE-103 65 Stockholm, Sweden e-Mail eva.nyika@tandf.co.uk
Germany, Austria and Switzerland Gabriela Mauch Area Sales Manager
Taylor & Francis Group (Books Ltd)
Karlshofstr. 22 70599 Stuttgart, Germany Tel: +49 (0)711 7207231 Fax: +49 (0)711 7220668 Mobile +49 (0)173 9059469 e-mail: gabriela.mauch@tandf.co.uk
Spain, Portugal, Italy, and Greece Philip Veysey Area Sales Manager Príncipe de Vergara 109, 28002 Madrid, Spain Tel: +34 91 700 0688 Fax: +34 91 141 2304 Mobile: +34 68 777 3678 e-mail: philip.veysey@informa.com
Eastern Europe Marek Lewinson (Humanities and Social Sciences) Bohaterewicza 3/45 03-982 Warsaw, Poland Tel/fax: +48 (0) 22 6714819 Mobile: +48 (0) 602 707 037 e-mail: mlewinso@it.com.pl Radek Janousek (Science and Technology) Pod Nouzovem 972/21 197 00 Prague, Czech Republic Tel: +42 (0) 28 658 49888 Mobile: +42 (0) 602294014 e-mail: radek@mareklewinson.com
England and Wales London and Eastern England James Whittle Area Representative Mobile: 07802 536233 e-mail: james.whittle@tandf.co.uk
West Midlands, Southern England, the South West and South Wales John Blake Area Representative Mobile: 07889 263 857 e-mail: john.blake@tandf.co.uk
North and Northwest England, East Midlands and North Wales Lucy Pink Area Representative Mobile: 07860 633156 e-mail: lucy.pink@tandf.co.uk
North of England, Scotland, Ireland and Northern Ireland Nick Pepper Area Representative Mobile: 07825 748476 e-mail: nick.pepper@tandf.co.uk
Library Supply Nigel Berkeley Library Supply and London Key Accounts Manager Mobile: 07795 968206 e-mail: nigel.berkeley@tandf.co.uk
Online Retailers Rod Abraham Assistant UK Sales Manager Mobile: 07860 380 814 Fax: 01372 273 744 e-mail: rod.abraham@tandf.co.uk
N11043_2014_UK_Cover_UK 10/30/13 11:12 AM Page 2
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