Ergonomics, Human Factors, and Safety - Feb 2011

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Contents Cognitive Engineering & Decision Making........3 Ergonomics & Psychology ................................6 Human Computer Interaction ..........................7 Human Performance Modeling ......................12 Page 3

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Musculoskeletal Disorders ..............................15 Product Design ..............................................16 Safety..............................................................19 Work Design ..................................................22

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Cognitive Engineering & Decision Making Display and Interface Design Subtle Science, Exact Art Kevin B. Bennett and John M. Flacch Wright State University, Dayton, Ohio, USA

Technological advances in hardware and software provide powerful tools with the potential to design interfaces that are powerful and easy to use. Yet, the frustrations and convoluted "workarounds" often encountered make it clear that there is substantial room for improvement. Drawn from more than 60 years of combined experience studying, implementing, and teaching about performance in human-technology systems, Display and Interface Design: Subtle Science, Exact Art provides a theoretically-based yet practical guide for ecological display and interface design. Written from the perspective of cognitive systems engineering and ecological interface design, the book delineates how to: • Design interfaces tailored to specific work demands • Leverage the powerful perception-action skills of the human • Use powerful interface technologies wisely. This triadic approach (domain, human, interface) to display and interface design stands in sharp contrast to traditional dyadic (human, interface) approaches. The authors describe general principles and specific strategies at length and include concrete examples and extensive design tutorials to cover the entire continuum of interfaces that might need to be developed in today's work places. The book includes access to a web site containing examples of the dynamic properties of displays. While there are many books available that address display design, most of them focus on aesthetic principles but lack scientific rigor, or are descriptive but not prescriptive. Whether you are exploring the principles of interface design or designing and implementing interfaces, this book elucidates an overarching framework for design that can be applied to the broad spectrum of existing domains. Catalog no. 6438x, March 2011, 510 pp. ISBN: 978-1-4200-6438-4, $99.95 / £63.99

Handbook of Driving Simulation for Engineering, Medicine, and Psychology Edited by

Donald L. Fisher, Matthew Rizzo, Jeffrey Caird, and John D. Lee Effective use of driving simulators requires considerable technical and methodological skill along with significant background knowledge. Acquiring the requisite knowledge and skills can be extraordinarily time consuming, yet there has been no single convenient and comprehensive source of information on the driving simulation research being conducted around the world. A how-to-do-it resource for researchers and professionals, Handbook of Driving Simulation for Engineering, Medicine, and Psychology brings together discussions of technical issues in driving simulation with broad areas in which driving simulation is now playing a role. The chapters explore: • Technical considerations, methodological issues, special and impaired populations, evaluation of in-vehicle and nomadic devices, and infrastructure evaluations • Hardware and software selection, visual database and scenario development, independent subject variables and dependent vehicle, environmental, and psychological variables • Statistical and biostatistical analysis, different types of drivers, existing and future key-in vehicle devises, and validation of research. A compilation of the research from more than 100 of the world's top thinkers and practitioners, the book covers basic and advanced technical topics and provides a comprehensive review of the issues related to driving simulation. It describes literally hundreds of different simulation scenarios, provides color photographs of those scenarios, and makes available select videos of the scenarios on an accompanying web site, all of which should prove essential for seasoned researchers and for individuals new to driving simulation. Catalog no. 61003, March 2011, 710 pp. ISBN: 978-1-4200-6100-0, $129.95 / £82.00

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Cognitive Engineering & Decision Making

Designing Displays for Older Adults Richard Pak Clemson University, South Carolina, USA

Canine Ergonomics The Science of Working Dogs Edited by

Anne McLaughlin

William S. Helton

North Carolina State University, Raleigh, USA

Michigan Technological University, Houghton, USA

Hundreds of papers have been written about interface issues experienced by older adults, but how many actually influence the designs older adults use? The sheer number of articles available, the fast pace of the industry, and time constraints combine to build barriers to knowledge transfer from theory into practice. A distillation of decades of published research, Designing Displays for Older Adults is a primer on age-related changes in cognition, perception, and behavior organized into meaningful principles that improve understanding.

As with many developing fields, the literature on working dogs is scattered across several non-overlapping disciplines—from forensics and the life sciences to medicine, security, and wildlife biology. This book draws together related research into an interdisciplinary resource of science-based information. Providing a complete overview, from physiology to cognition, the book discusses working dogs from a scientific perspective. It covers a wide range of current and potential tasks, explores ergonomic and cognitive aspects of these tasks, and covers personality traits and behavioral assessments of working dogs.

Using theory backed up by evidence provides an understanding of why we see certain problems with many displays. This understanding surpasses an individual interface and provides practitioners with ways to plan for older adults on multiple display types. Based on this, the book delineates the theories, then explores how to apply them in real design exercises, providing specific guidelines for display examples that bridge theory and practice. The authors explore the complex set of mental and physical changes that occur during aging and that can affect technology acceptance, adoption, interaction, safety, and satisfaction. This book provides a fundamental understanding of age related change and explores how such information can influence design from the beginning, rather than waiting for testing to reveal the problems users have with the product. The authors open the way for designing with an understanding of these changes that results in better products and systems for users in all life stages. Catalog no. K10089, January 2011, 211 pp. Soft Cover, ISBN: 978-1-4398-0139-0 $69.95 / £44.99

Catalog no. 79913, 2009, 366 pp. ISBN: 978-1-4200-7991-3, $92.95 / £58.99

Maintaining Safe Mobility in an Aging Society David W. Eby, Lisa J. Molnar, and Paula S. Kartje University of Michigan, Ann Arbor, USA Series: Human Factors in Transportation

A complete resource for those providing services to seniors as well as those responsible for transportation policy, this book addresses the complexities surrounding the booming number of aging drivers and includes practical solutions for sustaining safe transportation for this growing group. It takes a hard look at the skills related to safe driving and how they can be compromised by aging. It also provides a comprehensive description of assessment practices, issues, and tools and explores various means by which aging individuals can maintain safe mobility. Catalog no. 64533, 2009, 248 pp. ISBN: 978-1-4200-6453-7, $82.95 / £52.99

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New Titles in Ergonomics, Human Factors, and Safety from CRC PRESS


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Cognitive Engineering & Decision Making Driver Distraction Theory, Effects, and Mitigation Edited by

Michael A. Regan French National Institute for Transport and Safety Research (INRETS), Lyon, France Monash University, Accident Research Centre, Melbourne, Australia

John D. Lee University of Wisconsin–Madison, USA

Kristie Young Monash University, Clayton, Victoria, Australia

It is estimated that up to 23 percent of crashes and near-crashes are caused by driver distraction, and these figures will likely increase as more and more distractions, both inside and outside the vehicle, compete for driver attention. Driver Distraction: Theory, Effects, and Mitigation gives a comprehensive overview of this issue, outlining the underlying theory of distraction, its effects on driving performance and safety, strategies for mitigating its effects, and directions for future research. It also brings together the wide array of literature on the topic into one, all-inclusive, volume.

Includes Recommendations for Managing Distractions in the Technological Age This comprehensive volume recommends ways to manage distraction through enhanced data collection and analysis, driver education and training, driver licensing, legislation, enforcement, vehicle design, road design, company policies, and future research. Beneficial for a broad audience, including: • • • •

Human Factors of Visual and Cognitive Performance in Driving Candida Castro Universidad de Granada, Spain

Written clearly and concisely and using jargon-free language, this book compresses research from the past few decades into an accessible resource. It focuses on the concrete cognitive processes of driving, specifically, information acquisition and information processing. The text delineates the theory, practice, and application of human factors knowledge and psychology to explain human errors that occur when acquiring information from the road environment. The book discusses highway engineering, technologies, vehicles, signage, VMS, and safety, as well as situational awareness, workload, and fatigue. Catalog no. 55305, 2009, 296 pp. ISBN: 978-1-4200-5530-6, $97.95 / £61.99

Applications of Cognitive Work Analysis Edited by

Ann M. Bisantz University at Buffalo, New York, USA

Catherine M. Burns

Vehicle manufacturers Road transport authorities and safety agencies Traffic and transport engineers Automotive equipment manufacturers and suppliers • Company safety managers • Standards organizations • Transport safety research agencies This work comes at a critical time when road safety authorities are just beginning to recognize the importance of driver distraction as a road safety issue. With balanced and practical guidance, it aims to prevent driver distraction from escalating into an even more significant problem.

Delineating a work-centered conceptual framework that guides the design of technology, this book provides the understanding necessary to apply these robust techniques to large scale system design problems in a variety of domains. It provides a complete CWA analysis for a complex, simulated air traffic control environment and a three phase analysis of an actual healthcare system. It includes detailed applications of work domain, control tasks, and strategies analysis for systems including military command and control, transportation, and emergency management.

Catalog no. 7426, 2009, 672 pp. ISBN: 978-0-8493-7426-5, $133.95 / £85.00

Catalog no. ER151X, 2009, 370 pp. ISBN: 978-0-8058-6151-8, $97.95 / £61.99

University of Waterloo, Ontario, Canada

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Ergonomics & Psychology

Learning Curves Theory, Models, and Applications Edited by

Mohamad Y. Jaber

Aviation Psychology and Human Factors

Ryerson University, Toronto, Ontario, Canada

Monica Martinussen

Series: Industrial Innovation

David R. Hunter

A contributed work covering advances in learning curve research theory and applications, this book draws a learning map to demonstrate where learning is involved within organizations and how it can be sustained, perfected, and accelerated. It reviews developments in research and explores the learning-quality relationship. The text explains how to improve learning curves using the Earned Value Method (EVM) and through the design of thinking systems. It also offers a chapter reviewing the Forgetting Curves.

An exploration of the application of psychological principles and techniques to the specific situations and problems of aviation, this book provides an overview of the role of psychology in the field of aviation. The authors address the design of aviation systems, the selection and training of pilots, the psychological characteristics of pilots that may relate to aviation safety, and to the behavior of passengers. They cover key concepts of psychological research and data analysis at a depth allows an understanding of how these tools are used.

Catalog no. K10374, June 2011, c. 478 pp. ISBN: 978-1-4398-0738-5, $119.95 / £76.99

Catalog no. K10417, 2010, 240 pp. ISBN: 978-1-4398-0843-6, $92.95 / £58.99

Nonlinear Dynamical Systems Analysis for the Behavioral Sciences Using Real Data Edited by

Tromso University, Norway

Ergonomics and Psychology Developments in Theory and Practice Edited by

Olexiy Ya Chebykin South Ukrainian Ushinskiy State Pedagogical University, Odessa

Gregory Bedny

Stephen J. Guastello

Essex County College, Newark, New Jersey, USA

Pewauku, Wisconsin, USA

Waldemar Karwowski

Robert A. M. Gregson

University of Central Florida, Orlando, USA

Australian National University, Canberra

A compilation of research methods reflecting the expertise of the major contributors to NDS psychology, this book examines the techniques that have proven to be most useful in the behavioral sciences. It is designed to develop skill and expertise in framing hypotheses dynamically and in building viable analytic models to test them. It addresses topics and methods of current interest in an application driven manner, making the book useful to the behavioral sciences community, as well as those in engineering, medicine, and other fields who are interested in nonlinear dynamics.

Written by leaders in their respective fields, this book discusses recent advancements in psychology and addresses their applications in practice through ergonomics. The text describes the basic ideas that underpin the most successfully applied approaches in ergonomics, psychology, training, education, and more. It explores the mutual influences of cognitive, ecological, and activity theory approaches and demonstrates the effectiveness of these approaches in ergonomics and industrial/organizational psychology. The book supplies an overview of human factors advances in science, education, and technology.

Catalog no. K11053, January 2011, 631 pp. ISBN: 978-1-4398-1997-5, $129.95 / £82.00

Catalog no. 67001, 2008, 432 pp. ISBN: 978-1-4200-6700-2, $102.95 / £65.99

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New Titles in Ergonomics, Human Factors, and Safety from CRC PRESS


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Human Computer Interaction Handbook of Human Factors in Web Design

HumanComputer Etiquette

Second Edition

California State University, Long Beach, USA

Cultural Expectations and the Design Implications They Place on Computers and Technology

Robert W. Proctor

Edited by

Purdue University, West Lafayette, Indiana, USA

Caroline C. Hayes

Series: Human Factors and Ergonomics

University of Minnesota, Minneapolis, USA

Edited by

Kim-Phuong L. Vu

This second edition of a bestseller provides up-todate knowledge of human factors issues in web design. It comprehensively treats human factors research methods, design guidelines, and processes for use in developing effective websites and web-based technologies. As the first edition included 38 chapters written by over 80 distinguished scholars and practitioners, the second edition has increased the number of contributors, and added eight new chapters. The book covers new research and usability methods, accessibility and ISO guidelines, and discusses social networking and online gaming. Chapters also examine Healthcare, Data Mining, Mobile Devices, and Learning Communities.

Features: • Includes new research and usability methods (e.g. eye-tracking) • Covers Accessibility and ISO guidelines • Discusses Social Networking and Online Gaming • Illustrates Macroergonomics (computing within organizations) • Offers new topics such as Healthcare, Data Mining, Mobile Devices, and Learning Communities

Selected Contents:

Christopher A. Miller Smart Information Flow Technologies, Minneapolis, Minnesota, USA

The book illustrates how socially acceptable conventions can strongly impact the effectiveness of human-computer interactions and how to consider such norms in the design of human-computer interfaces. Providing a complete introduction to the design of social responses to computers, the text emphasizes the value of social norms in the development of usable and enjoyable technology. It also describes the role of socially correct behavior in technology adoption and how to design human-computer interfaces for a competitive global market. Catalog no. AU6945, January 2011, 406 pp. ISBN: 978-1-4200-6945-7, $79.95 / £49.99

Practical Speech User Interface Design James R. Lewis Series: Human Factors and Ergonomics

Background and Overview. Human Factors and Ergonomics. Content Preparation for The Web. Investments. Search Engines, Interface Agents, and Social Networking. Handbook of Human Factors in Web Design, Second Edition. Universal Access. Web Usability Engineering. Task Analysis and Performance Modeling. Specific Web Applications in Academic Settings. Specific Web Applications in Industrial Settings. Web Psychology, Information Security, and Privacy.

Drawing from psychology, human-computer interaction, linguistics, and communication theory, this book provides a comprehensive yet concise survey of practical speech user interface design. The text presents research and practice-based guidance for the development of usable speech user interfaces, such as the interactive voice response applications designed to provide phonebased call routing and self-service. The author, a leading human factors engineer, covers both highand low-level decisions and also includes VoiceXML code examples.

Catalog no. K11245, April 2011, c. 808 pp. ISBN: 978-1-4398-2594-5, $129.95 / £82.00

Catalog no. K10812, January 2011, 344 pp. ISBN: 978-1-4398-1584-7, $89.95 / £57.99

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Human Computer Interaction

Web Wisdom How To Evaluate and Create Information Quality on the Web, Second Edition Marsha Ann Tate The Pennsylvania State University, University Park, USA

Mobile technologies, faster connection speeds, and the 24/7 connectivity that has lead to the development of social media have created an explosion of Internet use in the ten years since the initial publication of Web Wisdom: How To Evaluate and Create Information Quality on the Web. A decade ago, these technologies and activities did not exist or were the purview of small select groups of internet users. Despite dramatic changes in the online realm, the basic evaluation principles presented in the first edition remain as applicable today as they were in the 1990s. Keeping up with the advances required to navigate the web for research, this second edition provides: • Expanded discussion of copyright, trademark, and other related issues with specific reference to web authoring • New chapters on user-generated content and the challenges present by web resources • Expanded discussion on issues related to incorporation of multimedia elements into web pages • Revised and updated web page screen captures that illustrate the major concepts discussed • A companion web site with supplemental materials related to the evaluation and creation of web content This book describes the basic elements that web resource users, new or experienced, need to address to identify reliable and practical online content. The book also provides important guidance for creators of Web-based resources to more effectively convey their messages to web users. Presented in a straightforward and highly accessible format for readers of all backgrounds, the tools and strategies outlined in this book will help users and creators of Internet–based content to meet the diverse evaluation challenges posed by the web. Catalog no. 73206, 2010, 168 pp., Soft Cover ISBN: 978-1-4200-7320-1, $35.95 / £22.99

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Usability of Complex Information Systems Evaluation of User Interaction Edited by

Michael Albers East Carolina University, Greenville, USA

Brian Still An exploration of cutting-edge approaches for evaluating the usability of complex user interaction, this book focuses on improving design and communicating content to the end user. The book continues the conversation about the evolution of usability, asking how we can design and evaluate these complex systems and the complex work they support. It describes and analyzes approaches to teaching, testing, analyzing, or managing usability studies — approaches that involve technical communicators making novel contributions to how we think about and evaluate increasingly complex systems. Catalog no. K11423, January 2011, 399 pp. ISBN: 978-1-4398-2894-6, $79.95 / £49.99

Human-Computer Interaction and Operators’ Performance Optimizing Work Design with Activity Theory Edited by

Gregory Z. Bedny Institute for Advanced Systems Engineering, University of Central Florida, Orlando, USA

Waldemar Karwowski University of Central Florida, Orlando, USA

Directed to a broad and interdisciplinary audience, this book presents a new, activity-theorybased approach to applied psychology and the study of human work. The selected articles demonstrate the basic principles of studying human work and particularly computer-based work in complex sociotechnical systems. The book includes examples of applied and systemicstructural activity theory to HCI and manmachine-systems, aviation, safety, design and optimization of human performance. Catalog no. K11640, January 2011, 461 pp. ISBN: 978-1-4398-3626-2, $89.95 / £57.99

New Titles in Ergonomics, Human Factors, and Safety from CRC PRESS


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Human Computer Interaction Enabling Context-Aware Web Services Methods, Architectures, and Technologies

Smart Clothing Technology and Applications Edited by

Gilsoo Cho

Edited by

Yonsei University, Seoul, South Korea

Quan Z. Sheng and Jian Yu

Series: Human Factors and Ergonomics

University of Adelaide, Australia

Schahram Dustdar Vienna University of Technology, Austria

This book translates pioneering concepts into practical information on recent advances in Context-Aware Web Services, i.e. mobile Internet applications that can read geographical locations and adjust output accordingly. It offers a comprehensive and systematic treatment of methodologies, along with various ways to model services to specifications. It discusses architectures including infrastructures, frameworks and standards, technologies such as semantic Web, database usage, and artificial intelligence. It provides useful case studies, and includes relevant datasets, and replicable evaluation testbeds. Catalog no. K10493, 2010, 558 pp. ISBN: 978-1-4398-0985-3, $109.95 / £66.99

Social Computing and Virtual Communities Edited by

Panayiotis Zaphiris Cyprus University of Technology, Lemesos, Greece

Chee Siang Ang University of Kent, Canterbury, UK

Based on contributions from experts, this book covers smart clothing technology and applications such as textile-based keypads, transmission lines, sensors, and actuators. The chapters address usability and human aspects relevant to the manufacture and sale of such products and they detail the evolving and increasingly wide-ranging applications related to fields such as information, healthcare, and entertainment. Smart clothing technology topics addressed in the book include interface, communication, energy supply, data management, processors, and actuators. It also discusses packaging and interconnection, shape memory alloy, and design and modeling of electronic textile applications. Catalog no. 88521, 2010, 287 pp. ISBN: 978-1-4200-8852-6, $92.95 / £58.99

Content Preparation Guidelines for the Web and Information Appliances Cross-Cultural Comparisons Huafei Liao, Yinni Guo, April Savoy, and Gavriel Salvendy

Due to the advancement of the Internet, online communities are gaining increasing importance in the research community. Presented from a user's perspective, this book explores the diverse application areas of social computing and online communities. A significant portion of the text focuses on real-world case studies in which user behaviors, social mechanisms, and technological issues are investigated. Drawing from computer science, information systems, and social science, the book takes a multidisciplinary approach to evaluate virtual communities. It is useful for those who construct, moderate, and maintain online communities.

This book focuses on what information should be presented and on information appliances for different cultures. It provides operational tools to effectively prepare the content in a manner that allows users to make good decisions regarding the purchase of goods and services and to obtain information on items of interest. A cross-cultural comparison and fundamental review of the theory, the book not only answers the question of what information needs to be presented for effective decision making, but also addresses the impact of culture on content usability.

Catalog no. C9042, 2010, 303 pp. ISBN: 978-1-4200-9042-0, $82.95 / £52.99

Catalog no. 6777X, 2010, 192 pp. ISBN: 978-1-4200-6777-4, $82.95 / £52.99

Series: Human Factors and Ergonomics

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Human Computer Interaction

The Universal Access Handbook Edited by

Constantine Stephanidis Foundation for Research & Technology – Hellas, Institute of Computer Science, Crete, Greece and University of Crete, Department of Computer Science, Crete, Greece Series: Human Factors and Ergonomics

The field of Universal Access has made significant progress in consolidating theoretical approaches, scientific methods and technologies, as well as in exploring new application domains. Increasingly, professionals in this rapidly maturing area require a comprehensive and multidisciplinary resource that addresses current principles, methods, and tools. Written by leading international authorities, The Universal Access Handbook covers the unfolding scientific, methodological, technological, and policy issues involved in the process of achieving universal access in the information society. In a collection of 61 chapters, the book discusses how to systematically apply universal design principles to information technologies. It explains the various dimensions of diversity in the technological platforms and contexts of use, including trends in mobile interaction and ambient intelligence environments. The implications of Universal Access on the development life cycle of interactive applications and services are unfolded, addressing user interface architectures and related components. Novel interaction methods and techniques for Universal Access are analyzed, and a variety of applications in diverse domains are discussed. The book consolidates present knowledge, and points towards new perspectives for the future. A quick glance through the contents demonstrates not only the breadth and depth of coverage but also the caliber of the contributions. An indispensible source of information for interdisciplinary and cross-thematic study, the book provides a baseline for further in-depth studies, as well as an important educational tool in an increasingly globalized research and development environment. Catalog no. ER628X, 2009, 1034 pp. ISBN: 978-0-8058-6280-5, $154.95 / £99.00

Ubiquitous Computing Fundamentals Edited by

John Krumm Microsoft Corporation, Redmond, Washington, USA

Having moved from the age of the mainframe to that of personal computing, we are now entering what some refer to as the third wave, ubiquitous computing, the era when computing moves from front and center to become more subtly integrated into our lives. However, much of the information on this third wave is not clear at all. Written by top experts from industry and academia, this book provides a comprehensive and well-organized overview of ubiquitous systems design and deployment. It covers everything from the application of quantitative methods to ubiquitous systems software. Catalog no. 93606, 2010, 328 pp. ISBN: 978-1-4200-9360-5, $79.95 / £49.99

Context-Aware Computing and Self-Managing Systems Edited by

Waltenegus Dargie Technische Universitat, Dresden, Germany Chapman & Hall/CRC Studies in Informatics Series, Vol. 3

Through various examples, this book shows how context-aware computing can be used in many self-managing systems, including devices, applications, middleware, and networks. It enables researchers of context-aware computing to identify potential applications in the area of autonomous computing. The text also supports researchers of autonomous computing in defining, modeling, and capturing dynamic aspects of self-managing systems. The expert contributors identify context-aware aspects in autonomous systems, describe the essentials of self-managing systems, and present a higher-level vision of future large-scale networks. Catalog no. C7771, 2009, 405 pp. ISBN: 978-1-4200-7771-1, $102.95 / £65.99

10 New Titles in Ergonomics, Human Factors, and Safety from CRC PRESS


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Human Computer Interaction HumanComputer Interaction

HumanComputer Interaction

Design Issues, Solutions, and Applications

Designing for Diverse Users and Domains

Edited by

Andrew Sears

Andrew Sears

UMBC, Baltimore Department of Information, USA

UMBC, Baltimore Department of Information, USA

Edited by

Julie A. Jacko

Julie A. Jacko

Series: Human Factors and Ergonomics

Series: Human Factors and Ergonomics

Derived from select chapters of the groundbreaking Human-Computer Interaction Handbook, Human-Computer Interaction: Designing for Diverse Users and Domains emphasizes design for users as such as children, older adults, and individuals with physical, cognitive, visual, and hearing impairments. It discusses HCI in the context of specific domains including healthcare, games, and the aerospace industry.

The Human-Computer Interaction Handbook has become the gold standard reference in this field. Derived from select chapters of this groundbreaking resource, Human-Computer Interaction: Design Issues, Solutions, and Applications focuses on HCI from a privacy, security, and trust perspective. Expert practitioners address the myriad issues involved when designing the interactions between users and computing technologies. As expected in a book that begins by pondering "Why we should think before doing", you get an interdisciplinary resource that explores the relationship between people and technology. Catalog no. 88858, 2009, 382 pp. ISBN: 978-1-4200-8885-4, $92.95 / £58.99

HumanComputer Interaction Development Process

Catalog no. 88874, 2009, 284 pp. ISBN: 978-1-4200-8887-8, $92.95 / £58.99

HumanComputer Interaction Fundamentals Edited by

Andrew Sears

Edited by

UMBC, Baltimore Department of Information, USA

Andrew Sears

Julie A. Jacko

UMBC, Baltimore Department of Information, USA

Julie A. Jacko Series: Human Factors and Ergonomics

Derived from select chapters of the groundbreaking Human-Computer Interaction Handbook, Human-Computer Interaction: Development Process addresses requirements specification, design and development, and testing and evaluation activities. It covers task analysis, contextual design, personas, scenario-based design, participatory design, and a variety of evaluation techniques including usability testing, inspectionbased and model-based evaluation, and survey design. Catalog no. 88904, 2009, 356 pp. ISBN: 978-1-4200-8890-8, $92.95 / £58.99

Series: Human Factors and Ergonomics

Derived from select chapters of the authoritative Human-Computer Interaction Handbook , HumanComputer Interaction Fundamentals emphasizes sensor based interactions, tangible interfaces, augmented cognition, cognition under stress, ubiquitous and wearable computing, and privacy and security. It puts the spotlight not only on the fundamental issues involved in the technology of human-computer interactions and but also on the users themselves. The book features visionary perspectives and developments that fundamentally transform the way in which researchers and practitioners view this discipline. Catalog no. 88815, 2009, 350 pp. ISBN: 978-1-4200-8881-6, $92.95 / £58.99

For more information and complete contents, visit www.crcpress.com

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Human Performance Modeling

Patient Safety A Human Factors Approach Sidney Dekker Griffith University, Mt Gravatt, Australia

With coverage ranging from the influence of professional identity in medicine and problematic nature of "human error", to the psychological and social features that characterize healthcare work, to the safety-critical aspects of interfaces and automation, this book spans the width of the human factors field and its importance for patient safety today. In addition, the book discusses topics such as accountability, just culture, and secondary victimization in the aftermath of adverse events and takes readers to the leading edge of human factors research today: complexity, systems thinking, and resilience.

Features: • Presents material written with the medical practitioner audience in mind

Handbook of Aviation Human Factors Second Edition Edited by

John A. Wise, V. David Hopkin, and Daniel J. Garland Completely revised and updated, this second edition includes additional information on important topics in aviation such as security and human error issues, FAA suggestions and requirements, passenger satisfaction and risk analysis factors, and crew resource management issues and team work. It contains expanded information on standard subjects including human capabilities and performance, aircraft and flight simulation, air traffic control issues, operations and intelligent avionics, and forensic aviation and accident analysis. The book is suitable as a reference text for a course in Aviation Human Factors as well as a reference for professionals in the field. Catalog no. ER590X, 2010, 704 pp. SBN: 978-0-8058-5906-5, $154.95 / £99.00

• Includes the latest Human Factors/Ergonomics research applicable to patient safety

Human Factors Methods and Sports Science

• Contains examples and cases on Human Factors and patient safety

A Practical Guide

• Discusses accountability and just culture • Presents information in easy-to-use bulleted lists and illustrations

Selected Contents: Medical Competence and Patient Safety, The Problem of "Human Error" in Healthcare. Cognitive Factors of Healthcare Work. New Technology, Automation and Patient Safety. Safety Culture and Organizational Risk. Practical Tools for Creating Safety. Accountability and Learning from Failure. New Frontiers in Patient Safety: Complexity and Systems Thinking. Catalog no. K12403, May 2011, c. 272 pp. Soft Cover, ISBN: 978-1-4398-5225-5 $34.95 / £22.99

Paul Salmon, Neville Anthony Stanton, Guy H. Walker, Adam Gibbon, and Daniel Jenkins Filled with supporting case studies, this book demonstrates contemporary cognitive and social human factors methods that can be used to analyze individual and team performance in sport. It presents an exhaustive review of human factors methods and points to those most compatible with sports performance. The authors detail the methods and use the case studies to illustrate their application in analyzing performance. The book covers data collection, task analysis, cognitive task analysis, process charting, human error identification, situation awareness measurement, workload measurement, team performance assessment, and time analysis. Catalog no. 72161, 2010, 378 pp. ISBN: 978-1-4200-7216-7, $92.95 / £58.99

12 New Titles in Ergonomics, Human Factors, and Safety from CRC PRESS


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Human Performance Modeling Human Factors in Simulation and Training Edited by

Dennis A. Vincenzi Partnership 1, Air 4651, Orlando, Florida, USA

John A. Wise Mustapha Mouloua and Peter A. Hancock University of Central Florida, Orlando, USA

Measure twice, cut once. Although applicable to all areas of human factors research, the old adage is especially relevant to simulation and training. As a tool, simulation is an aid to the imagination, however, if incorrectly or inadequately used, it can lead to inaccurate outcomes that not only limit the possibilities but potentially cause harm. A comprehensive overview of the topic from a human factor perspective, Human Factors in Simulation and Training not only reflects the state-of-the art but also integrates the literature on simulation into a cohesive resource. The editors have collected chapters on a wide variety of topics, beginning with theory and application in areas ranging from traditional training to augmented reality to virtual reality. This coverage includes surface ships, submarines, naval aviation, commercial aviation, space, and medicine. The theory based section focuses on human factors aspects of simulation and training ranging from the history of simulators and training devices, to future trends in simulation from both a civilian and military perspective. The chapters expand on concepts regarding simulator usage particularly with respect to the validity and functionality of simulators as training devices. They contain in depth discussions of specific issues including fidelity, interfaces and control devices, transfer of training, simulator sickness, effects of motion in simulated systems, and virtual reality. Catalog no. 72838, 2009, 453 pp. ISBN: 978-1-4200-7283-9, $109.95 / £69.99

Human Reliability, Error, and Human Factors in Engineering Maintenance with Reference to Aviation and Power Generation B.S. Dhillon University of Ottawa, Canada

Blending coverage of human reliability, error, and human factors in engineering maintenance, this text offers a tool for dealing with the increasing problem of human error. The author’s clear, concise, user-friendly style breaks the information down into understandable and applicable concepts. He discusses the maintenance environment, typical maintenance errors and their causes, and useful design improvement guidelines to reduce equipment maintenance errors. The author includes eight methods considered useful for performing human reliability and error analysis, as well as mathematical models. Catalog no. K10213, 2009, 200 pp. ISBN: 978-1-4398-0383-7, $92.95 / £58.99

Lighting for Driving Roads, Vehicles, Signs, and Signals Peter R. Boyce Rensselaer Polytechnic Institute, Kent, UK

An examination of the crucial role lighting plays in road safety, this book explains the scientific reasoning behind different forms of lighting and their contribution to driver understanding of real and potential road hazards. The author discusses how these forms of lighting are likely to evolve in response to the development of new technology and an improved understanding of ergonomics and human factors. He addresses a wide range of complicating factors encountered in real driving situations such as glare, weather, complex signage, and driver age. Catalog no. 8529, 2009, 371 pp. ISBN: 978-0-8493-8529-2, $82.95 / £52.99

For more information and complete contents, visit www.crcpress.com

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Human Performance Modeling Handbook of Digital Human Modeling Research for Applied Ergonomics and Human Factors Engineering Edited by

Vincent G. Duffy Purdue University, Indiana, USA Series: Human Factors and Ergonomics

With an editorial panel that spans the globe, this book provides a wealth of international knowledge and guidelines. Highlighting theory, tools and method, it covers applications in advanced manufacturing, aerospace, automotive, data visualization and simulation, defense and military systems, design for impaired mobility, healthcare and medicine, information systems, and product design. The text elucidates tools to help evaluate product and work design while reducing the need for physical prototyping. Additional materials available on the CRC Press web site include downloadable software and a 220-page step-bystep UGS-Jack help manual developed at Purdue. Catalog no. ER564X, 2009, 1006 pp. ISBN: 978-0-8058-5646-0, $154.95 / £99.00

Human Factors in the Maritime Domain Michelle Grech, Tim Horberry, and Thomas Koester Bringing together human factors information from many domains, this book integrates a common body of knowledge into one single volume. It provides the background information necessary to acquire a core knowledge base and a much-needed overview of human factors within the maritime domain. The authors draw from diverse backgrounds including a maritime surveyor, transport consultant, human factors lecturer, and mechanical engineer. This combination of human factors knowledge, maritime wisdom, and substantial publication experience results in a book that is effective and practical. Catalog no. 43412, 2008, 216 pp. ISBN: 978-1-4200-4341-9, $82.95 / £52.99

Second Edition

Human Performance, Workload, and Situational Awareness Measures Handbook

Robert W. Proctor

Second Edition

Purdue University, West Lafayette, Indiana, USA

Valerie J. Gawron

Trisha Van Zandt The second edition of a bestseller, this book covers human factors issues often encountered in the design, implementation, and evaluation of products and systems. Emphasizing the close relationship between theory and application, the authors offer a framework for the research process and give an integrated view of the factors that influence human and system performance, examining how these factors can be accommodated in system design. This edition addresses such concepts as situation awareness, computer applications, and human-computer interaction.

Human Performance Measures Handbook has long been the foundational reference in its field. Reflecting a wider range and scope, the second edition, newly named Human Performance, Workload, and Situational Awareness Measures Handbook covers the basics of measurement and provides summaries of over 100 performance, workload, and situational awareness measures. It includes additional measures of team performance, an expanded glossary of terms, and updated information from journals, books, and reports. It also supplies descriptions, strengths and limitations, data requirements, and references for various measures.

Catalog no. ER411X, 2008, 696 pp. ISBN: 978-0-8058-4119-0, $102.95 / £48.99

Catalog no. 64495, 2008, 296 pp. ISBN: 978-1-4200-6449-0, $64.95 / £41.99

Human Factors in Simple and Complex Systems

Ohio State University, Columbus, USA

Consultant, VA, USA

14 New Titles in Ergonomics, Human Factors, and Safety from CRC PRESS


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Musculoskeletal Disorders Biomechanics of the Upper Limbs Mechanics, Modeling and Musculoskeletal Injuries, Second Edition Andris Freivalds Pennsylvania State University, University Park, USA

The growth in computer-related jobs has led to considerable increase in the number of workrelated musculoskeletal disorders in the upper limbs. Now in its second edition, this comprehensive text has expanded to include job stressors and a variety of ergonomic solutions. It provides up-to-date research on the biomechanics of the upper limbs and the mechanics of neuromuscular systems. It covers risk factors for various disorders and tools used to identify their causes. A supporting website with ancillary PowerPoint® slides, ample exams and an instructor's manual with complete solutions is available.

Handbook of Modern Hospital Safety Second Edition Edited by

William Charney Washington Hospital Services, Seattle, USA

Healthcare is one of the industries with the highest injury rates. This volume covers exposure paradigms and offers solutions and models of protection. This edition includes information on technology to protect healthcare workers, discusses threats in the form of emerging infectious diseases, and covers new legislation. It also includes data on interventions, recent research on occupational health and safety for healthcare workers, and insight into the philosophy of creating a safe hospital culture. Catalog no. 4785X, 2010, 1226 pp. ISBN: 978-1-4200-4785-1, $154.95 / £99.00

Catalog no. 91190, February 2011, 564 pp. ISBN: 978-1-4200-9119-9, $119.95 / £76.99

Advances in Ergonomics Modeling and Usability Evaluation

Ergonomics for Rehabilitation Professionals

Edited by

Edited by

Halimahtun Khalid, Alan Hedge, and Tareq Z. Ahram

Shrawan Kumar University of North Texas, Fort Worth, USA

This volume focuses on recent advances in the use of ergonomics modeling and on the evaluation of usability, a critical aspect of any humantechnology system. The research described in the book’s 70 chapters is an outcome of dedicated research by academics and practitioners from around the world, and across disciplines. It provides an invaluable resource for evaluating products and environments. This volume is one of seven titles in the Advances in Human Factors and Ergonomics series.

Designed to meet the diverse needs of therapists, this book presents an approach to rehabilitation that integrates ergonomics concepts to address the wide range of problems commonly encountered by professionals. It covers general concepts such as anthropometry and tissue mechanics and examines whole body biomechanics, demonstrating the ergonomic effects of physiological and biomechanical factors. The author also focuses on regional biomechanics, explaining the rationale for ergonomic intervention, and discusses the ergonomic paradigm in rehabilitation, including the use of physical demands analysis.

Catalog no. K11580, 2010, 658 pp. ISBN: 978-1-4398-3503-6, $79.95 / £49.99

Catalog no. 8146, 2009, 640 pp. ISBN: 978-0-8493-8146-1, $102.95 / £65.99

Series: Advances in Human Factors and Ergonomics

For more information and complete contents, visit www.crcpress.com

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Product Design Human Factors and Ergonomics in Consumer Product Design Edited by

Waldemar Karwowski

Marcelo M. Soares

Neville A. Stanton

University of Central Florida, Orlando, FL

Federal University of Pernambuco, Brazil

University of Southampton, UK

Two-Volume Set A comprehensive resource, this handbook covers consumer product research, case study, and application. It discusses the unique perspective a human factors approach lends to product design and how this perspective can be critical to success in the market place. Divided into two volumes, the handbook includes introductory and summary chapters on case study design, design methods and process, error and hazards, evaluation methods, focus groups, and more. It discusses white goods, entertainment systems, personnel audio devices, mobile phones, gardening products, computer systems, and leisure goods.

Buy the set & save! Catalog no. 46217, June 2011, c. 840 pp. ISBN: 978-1-4200-4621-2, $159.95 / £90.00

Also Available Individually... Human Factors and Ergonomics in Consumer Product Design Uses and Applications Edited by a pioneering researcher and expert, this comprehensive resource discusses how Human Factors provide a unique perspective on consumer product design that is critical to the marketplace. It supplies historical and contemporary theories of human interaction with consumer products and presents the interaction theories with a practical design perspective, to encourage designers to engage in theory-based design. The interaction theories will cover, but not be restricted to: the stimulus-response theories, stage-based theories, schema-based theories, information processing theories, social theories, resource theories, and contextual theories. Catalog no. 46241, June 2011, 530 pp. ISBN: 978-1-4200-4624-3, $89.95 / £57.99

Human Factors and Ergonomics in Consumer Product Design Methods and Techniques The second volume in this set, this book presents case studies of human factors applied to the design of a range of consumer products including white goods, entertainment systems, personal audio devices, mobile phones, gardening products, and computer systems used for leisure. The book focuses on the important perspective human factors brings to consumer product design as well as the different approaches to the design process. It enables readers to follow the design processes and use them for their own work, making the book informative and practical. Catalog no. 46284, June 2011, c. 320 pp. ISBN: 978-1-4200-4628-1, $89.95 / £57.99

16 New Titles in Ergonomics, Human Factors, and Safety from CRC PRESS


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Product Design Handbook of Human Factors in Medical Device Design Edited by

Matthew Bret Weinger Vanderbilt University, Nashville, Tennessee, USA

Michael E. Wiklund Wiklund Research & Design, Inc., Concord, Massachusetts, USA

Daryle Jean Gardner-Bonneau Bonneau and Associates, Portage, Michigan, USA

Promoting the design of safe, effective, and usable medical devices, Handbook of Human Factors in Medical Device Design provides authoritative information to support evidencebased design and evaluation of medical device user interfaces using rigorous human factors engineering principles. It offers guidance on user-centric design supported by discussions of design issues, case studies, and examples. The book sets the foundation with coverage of fundamental topics such as aligning the interactive nature of medical devices to the expected use environments ranging from hospitals and ambulances to patients’ homes, drawing on anthropometric and biomechanical data to ensure that designs match the intended users’ bodies and physical abilities, and conducting usability tests and other evaluations to ensure that devices perform as intended. It then focuses on applied design issues, offering guidance on the design of specific types of devices and designing devices for particular use environments. Adapted in part from established design standards and conventions, the design guidance presented in this work distills professional judgment extracted from the contributing authors’ years of experience in applied analysis and design.

Aircraft Interior Comfort and Design Peter Vink Delft University of Technology, The Netherlands

Although recognized as an area in need of improvement, few resources pull recent research together on this topic and present it in a convenient format. Containing the latest knowledge regarding aircraft interior comfort, this book reviews research based on a unique study among 10,000 passengers. It includes tips on passenger likes and dislikes as well as an overview of the current scientific demands for passenger seats and comfort. The book provides what every scientist, designer, and manufacturer working in the field of aircrafts or airliners should know about comfort. Catalog no. K12928, March 2011, c. 137 pp. Soft Cover, ISBN: 978-1-4398-6305-3 $59.95 / £38.99

Ergonomics for All: Celebrating PPCOE's 20 years of Excellence Selected Papers of the Pan-Pacific Conference on Ergonomics, 7-10 November 2010, Kaohsiung, Taiwan Edited by

Dyi-Yih Michael Lin I-Shou University; Kaohsiung; Taiwan

Written in true handbook style, each chapter stands alone and includes tables, illustrations, and cross references, allowing you to quickly find the exact information you need. Most chapters begin with a general introduction to the selected topic, followed by the presentation of general and special design considerations and then specific, numbered design guidelines. The book also presents a listing of resources, literature, and website references. It not only focuses on the human factors issues that arise when developing medical devices, it supplies the necessary guidance to resolve them.

Hsieh-Ching Chen

Catalog no. ER562X, January 2011, 844 pp. ISBN: 978-0-8058-5627-9, $129.95 / £82.00

Catalog no. K11878, January 2011, 646 pp. ISBN: 978-0-415-58608-5, $189.95 / £121.00

Chaoyang University of Technology, Taichung, Taiwan

This book contains a selection of the papers presented at the 20th anniversary meeting of the Pan-Pacific Conference on Ergonomics organized by the Ergonomics Society of Taiwan. PPCOE is an international forum aimed to bring together scholars and practitioners from around the world to exchange and disseminate the latest developments in ergonomics, and the interplay of these advances between the pan-pacific region and the rest of the world.

For more information and complete contents, visit www.crcpress.com

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Product Design Introduction to Design Engineering Systematic Creativity and Management W. Ernst Eder

Kansei Engineering Edited by

Mitsuo Nagamachi

Royal Military College of Canada, Ontario, Canada

Stanislav Hosnedl University of West Bohemia, Pilsen, Czech Republic

This set provides readers with the background and history of Kansei Engineering and demonstrates its use at each stage by developing a product based on a consumer emotion. First, the consumer feeling is surveyed by psychological and or psycho-physiological measurement. Then, the survey data are analyzed using statistical techniques. Finally, the analyzed data are transferred to design domain through engineering and technology. Innovations of Kansei Engineering explains this new technique in detail, while Kansei/Affective Engineering outlines successful applications of this method.

Designing engineering products requires a range of information, know-how, experience, and engineering analysis. This book presents methods for applying systematic and methodical conceptualization to abstract models of engineering systems. It incorporates recent insights, surveys information about systematic, methodical, and intuitive design engineering and progressive product development. While of great interest to top-level managers and chief engineering designers, this book serves the needs of engineering students by providing practical approaches in addition to helping the reader better understand the role of engineering in society.

Catalog no. K11168, 2010, 488 pp. ISBN: 978-1-4398-2262-3, $119.95 / £76.99

Catalog no. K10883, 2010, 417 pp. ISBN: 978-0-415-55557-9, $89.95 / £57.99

Innovative Solutions What Designers Need to Know for Today's Emerging Markets Edited by

Apala Lahiri Chavan Girish V. Prabhu

Designing for Older Adults Principles and Creative Human Factors Approaches, Second Edition Arthur D. Fisk, Wendy A. Rogers, Neil Charness, Sara J. Czaja, and Joseph Sharit

This book examines the challenges of innovating and designing for emerging markets. It provides an in-depth look at research methods in emerging markets and underserved communities. The authors demonstrate how ecosystems mapping could become an essential tool to define the elements impacting design decisions. They discuss methods to develop solution spaces based on the output from users research studies. The book includes case studies and design examples that provide insights on how to avoid pitfalls in designing outside of the comfort zone.

The first edition of this resource broke ground as a primer on designing for older adults. In the second edition, the authors have revised and updated each of the original chapters, rearranged some of them for a more natural flow, added a new section of tutorials, and provided updated recommended readings. The multidisciplinary author team translates a vast array of academic literature into guidelines strongly grounded in science. They discuss the role the field of human factors plays in creating technology that is effective and safe to use.

Catalog no. K10523, January 2011, 260 pp. ISBN: 978-1-4398-1049-1, $89.95 / £57.99

Catalog no. 80555, 2009, 232 pp. ISBN: 978-1-4200-8055-1, $71.95 / £45.99

University of Miami, Coral Gables, Florida, USA

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Safety

Transportation Systems Reliability and Safety

Human Factors for the Design, Operation, and Maintenance of Mining Equipment

B.S. Dhillon

Tim John Horberry and Robin Burgess-Limerick

University of Ottawa, Canada

University of Queensland, Australa

During day-to-day use, thousands of lives are lost each year due to accidents, directly or indirectly, resulting from poor transportation system reliability and safety. In the United States, automobile accidents alone result in around 42,000 deaths per year, costing billions of dollars to the economy each year. A common subject in journal articles and conference proceedings, most of the recent research on transportation systems reliability and safety is scattered in different resources. Until now.

Lisa J. Steiner

Drawing together the latest research spread throughout the literature, Transportation Systems Reliability and Safety • Eliminates the need to consult many different and diverse sources to obtain up-to-date information and research • Contains a chapter on mathematical concepts and another chapter on reliability and safety basics that form a foundation for understanding the contents of subsequent chapters • Presents a chapter devoted to methods for performing transportation system reliability and safety analysis • Includes a reference section at the end of each chapter for readers who wish to delve deeper into a specific area. The author clearly and concisely covers topics in such a manner that readers require no previous knowledge to understand the concepts. He provides examples and their solutions as well as numerous problems at the end of each chapter to test reader comprehension. The presentation of historical information paired with recent research give readers a foundation for understanding where the field is now and snapshot of where it may be going. Catalog no. K12078, February 2011, 236 pp. ISBN: 978-1-4398-4640-7, $99.95 / £63.99

This book covers the impact of new mining technology on human work performance and safety. Ergonomics experts Tim John Horberry, Robin Burgess-Limerick, and Lisa J. Steiner draw on their personal experience to provide up-to-date research, case studies, and examples, making the book useful, accurate, informative, and easy to read. The authors combine their in-the-trenches experience and academic expertise to present a treatment that balances breadth with depth. The book supplies a much-needed overview of the human element in the journey to optimal equipment design of mining equipment. Catalog no. K10121, January 2011, 227 pp. ISBN: 978-1-4398-0231-1, $89.95 / £57.99

Handbook of Occupational Safety and Health Edited by

Danuta Koradecka Central Institute for Labor Protection, National Research Institute, Warsaw, Poland Series: Human Factors and Ergonomics

Using an interdisciplinary approach, this book examines how to best protect humans in working environments. The author presents a wide range of methods along with specific criteria for assessing hazard and exposure in the workplace environment; more importantly, she also offers ways to reduce these hazards. Examining the technical, medical, and organizational aspects of work processes, this comprehensive text provides coverage of basic risk factors, law-based protection of labor, shaping conditions of occupational safety and ergonomics, psychophysical capabilities of humans in the working environment, and much more. Catalog no. K10349, 2010, 662 pp. ISBN: 978-1-4398-0684-5, $99.95 / £63.99

For more information and complete contents, visit www.crcpress.com

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Safety

Medical Error and Harm Understanding, Prevention, and Control

Safety, Health, and Environmental Auditing

Milos Jenicek

A Practical Guide

McMaster University, Hamilton, Ontario, Canada

This book arrives at a time of heightened concerns about patient safety in medical care and the overall responsibility assumed by health professionals. It begins by exploring experiences of error and harm in general, and it covers medical errors that can be attributed to system failures and errors in an individual’s reasoning, subsequent decision-making, and execution of tasks in medical care. It focuses on how to detect, correct, and avoid errors and their sometimes disastrous consequences. Catalog no. K11671, January 2011, 384 pp. ISBN: 978-1-4398-3694-1, $79.95 / £49.99

Simon Watson Pain A practical guide to environmental, safety, and occupational health audits, this book allows organizations and business to avoid expensive external auditors and retain the knowledge and learning in-house. In contrast to the over-academic and uninspiring tone of most auditing books, this text gives user-friendly advice in a step by step manner. Building on novel auditing techniques designed to overcome common problems in the audit process, it emphasizes accurate auditing that is representative and repeatable. It allows any competent manager or safety/environmental officer to undertake in-house audits in a competent and reproducible fashion. Catalog no. K11449, 2010, 230 pp. ISBN: 978-1-4398-2947-9, $89.95 / £57.99

Reliability, Risk and Safety Back to the Future Edited by

Ben J.M. Ale, Ioannis A. Papazoglou, and Enrico Zio This collection of over 300 contributions covers reliability, risk and safety issues, including risk and reliability analysis methods, maintenance optimisation, human factors, and risk management. Significant attention is paid to societal factors influencing the use of reliability and risk assessment methods. Integral demonstrations of the use of risk analysis and safety assessment are provided in many practical applications concerning major technological systems and structures. This resource will prove invaluable to academics and engineers interested in nuclear engineering, oil and gas engineering, electrical engineering, civil engineering, information technology, communication, and infrastructure. Catalog no. K12545, January 2011, 2448 pp. CD-ROM, ISBN: 978-0-415-60427-7 $470.00 / £299.00

Contemporary Ergonomics and Human Factors 2010 Proceedings of the International Conference on Contemporary Ergonomics and Human Factors 2010, Keele, UK Edited by

Martin Anderson Health and Safety Executive, Bootle, UK

In this volume, international contributors provide insight into current practice and present new research findings on ergonomics. They cover an array of topics, including defense; hazardous industries; human factors integration; inclusive design; medical; methods and tools; occupational health and safety; slips, trips, and falls; transport; and applications of ergonomics. Catalog no. K11809, 2010, 630 pp., Soft Cover ISBN: 978-0-415-58446-3, $139.95 / £89.00

20 New Titles in Ergonomics, Human Factors, and Safety from CRC PRESS


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Safety

4th Edition

Human Reliability Assessment Theory and Practice

Patricia A. Robinson

Anthony J. Spurgin

Coranado Consulting Services, Wisconsin, USA

Independent Consultant, San Diegeo, California, USA

Combining the latest research with the author’s nearly 30 years of experience helping companies improve instructions and warnings, this how-to book discusses nearly every aspect of developing product manuals and safety warnings. This fourth edition of a bestseller includes coverage of ASI standard governing safety information in manuals and the revised ANSI standard governing safety label design. It discusses integrated product safety, technical products, failure-to-warn arguments in product liability cases, and greater reliance on the Internet for information on product safety.

As Human Reliability Assessment (HRA) is a developing discipline, its methods often have elements of controversy. Exploring these elements, this book covers data and data sources, choice of methods, training of individuals, use of simulators, and relationships between psychology, human factors, accident analyses, and human reliability. It covers background, risk concepts, and HRA principles, then examines HRA models and tool selection.

Writing and Designing Manuals and Warnings

Catalog no. 68512, 2010, 304 pp. ISBN: 978-1-4200-6851-1, $82.95 / £52.99

Catalog no. 69845, 2009, 352 pp. ISBN: 978-1-4200-6984-6, $92.95 / £58.99

Safer Complex Industrial Environments A Human Factors Approach Edited by

Erik Hollnagel

Reliability Technology, Human Error, and Quality in Health Care B.S. Dhillon University of Ottawa, Ontario, Canada

Edited by industrial safety expert Eric Hollnagel and featuring commentary from leaders in the field, the book examines research on the contemporary human factors approach, looks at documented cases, and considers methods currently in practice. The book introduces theories and methods that can be used to describe human and collective performance in a complex socio-technical environment. Building on this, the text describes how contemporary human factors science can be used to go beyond failure analysis to actively make complex industrial environments safer.

A compilation of data from a wide variety of sources, the authors discuss medical device maintenance, human error reporting systems and models for predicting human reliability and error, patient safety, quality methods, and steps for improving quality in healthcare. Highlights include a chapter on mathematical concepts and another chapter containing introductory material on reliability technology, human error, and quality considered essential to understanding materials presented in subsequent chapters. The book contains examples, their solutions, and end-of-chapter problems.

Catalog no. 92480, 2010, 264 pp. ISBN: 978-1-4200-9248-6, $92.95 / £58.99

Catalog no. 65580, 2008, 216 pp. ISBN: 978-1-4200-6558-9, $92.95 / £58.99

MINES ParisTech, France

For more information and complete contents, visit www.crcpress.com

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Work Design Bullying and Harassment in the Workplace Developments in Theory, Research, and Practice, Second Edition Edited by

Stale Einarsen, Helge Hoel, Dieter Zapf, and Cary Cooper Previously titled Bullying and Emotional Abuse in the Workplace: International Perspectives in Research and Practice, the first edition of this bestselling resource quickly became a benchmark and highly cited source of knowledge for this burgeoning field. Bullying and Harassment in the Workplace: Developments in Theory, Research, and Practice, Second Edition provides a much-needed update of the original work.

New chapters include: • Rehabilitation and Treatment of Victims of Bullying • Interventions for the Prevention and Management of Workplace Bullying

Human Factors in the Design and Evaluation of Central Control Room Operations Neville A. Stanton, Paul Salmon, Daniel Jenkins, and Guy Walker "... a fantastic book that shows what it takes to ensure support staff work and operate together, in a formal and efficient manner. The book integrates the topics of human factors and ergonomics to create an incredibly valuable tome. The book details the interactions between people and their working environment, and shows in depth how the work environment can and must be designed to reduce errors, improve performance, improve the quality of work, and increase the work satisfaction of the workers themselves.” --Ben Rothke, writing on slashdot.org

Catalog no. K10495, 2010, 446 pp. ISBN: 978-1-4398-0991-4, $133.95 / £85.00

• Bullying and Discrimination • An Industrial Relation Perspective on Workplace Bullying • Investigating Complaints of workplace bullying • Whistleblowing and Workplace bullying • How to Measure Exposure to Workplace Bullying in Surveys The book presents a comprehensive review of the literature, the empirical findings, the theoretical developments, and the experience and advice of leading international academics and practitioners. It examines the concept of bullying and harassment at work and its measurement, documenting the existence and consequences of the problem. The book explores a variety of explanatory models and presents available empirical evidence that sheds light on where, when, and why bullying develops. It contains a wide range of contributions on the possible remedies for prevention and minimization of the problem for management when it occurs, and for healing the wounds and scars it may have left on those exposed. Catalog no. K10270, January 2011, 512 pp. Soft Cover, ISBN: 978-1-4398-0489-6, $79.95 / £49.99

Ergonomics in Developing Regions Needs and Applications Edited by

Patricia A. Scott Rhodes University, Grahamstown, South Africa

With a panel of authors that reflects the multidisciplinary nature of the field, this book chronicles the nuances of differences in aim, practice, and outcome when ergonomists tackle Developing World problems from a Developing World perspective. It includes sections on distinctive situations and requirements in developing areas and the dire consequences of not addressing these needs effectively. The chapters provide modified solutions and delineate the difficulties of establishing ergonomics, providing general concepts and specific applications to diverse industries. It covers links to safety and occupational health and economic costs and benefits. Catalog no. 79115, 2009, 471 pp. ISBN: 978-1-4200-7911-1, $92.95 / £58.99

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Work Design Ergonomics for Beginners A Quick Reference Guide, Third Edition Jan Dul

Ergonomics Laboratory Exercises

Rotterdam School of Management, Erasmus University, The Netherlands

Timothy Joseph Gallwey

Bernard Weerdmeester

Leonard O'Sullivan

Hogeschool Utrecht, University of Applied Science, The Netherlands

This third edition retains all the features that made each previous edition a bestseller in its own right. The authors meticulously revised the book to address rapid developments in information and communications technology. They offer advice on topics such as wireless, remote, and hands-free controls, website design, mobile interaction, and virtual offices. They also provide a list of 171 published ISO standards. In their trademark, eloquent style, the authors explain the application of a human-centered approach to the design, testing, and evaluation of work systems.

Contents

University of Limerick, Ireland (RETIRED) University of Limerick, Ireland

Taking an application-oriented approach, these exercises encourage readers to apply rigorous analyses to collected data, and provide results through formal professional reports. The book contains nearly three dozen exercises covering workplace environment, work analysis, information processing, physiological issues, and systems evaluations. It includes pencil and paper exercises, stopwatch studies, and field exercises. The book gives technical background on each topic and discusses equipment needs, experimental design, and data sheets, as well as guidance on analysis and detailed instructions on report writing. Catalog no. 67362, 2009, 216 pp., Soft Cover ISBN: 978-1-4200-6736-1, $51.95 / £32.99

Introduction What Is Ergonomics? What Is an Ergonomist? The Social Value of Ergonomics. The Economic Value of Ergonomics. General and Individual Ergonomics. Posture and Movement Biomechanical, Physiological and Anthropometric Background. Posture. Movement. Summary Checklist. Information and Operation The User. Information. Controls For Operation. Dialogues. Website-Design. Mobile Interaction. Virtual Reality. Summary Checklist. Environmental Factors Noise. Vibration. Illumination. Climate. Chemical Substances. Summary Checklist. Work Organization Jobs and Tasks Tasks. Jobs. Work Organization. Summary Checklist. The Ergonomic Approach Project Management. Checklist. Ergonomics Checklist. Sources of Additional Information International Books on Ergonomics. Scientific Journals on Ergonomics. Useful Websites. International Iso Standards on Ergonomics.

With new figures, graphs, and tables, this latest edition of Fitting the Human provides quick access to the ergonomic information that professionals need when engineering workplaces, machinery, offices, computers, and lighting. Author Karl Kroemer organizes detailed knowledge regarding body size, strength, and mobility, as well as motivation, perceptions, and acquired skills. He also covers various work demands including shift work. Completely updated and revised, this seminal reference maintains the straightforward style of preceding editions as it describes mental and psychosocial ergonomics in detail.

Catalog no. 77511, 2008, 160 pp., Soft Cover ISBN: 978-1-4200-7751-3, $31.95 / £20.35

Catalog no. 55399, 2009, 464 pp. ISBN: 978-1-4200-5539-9, $57.95 / £29.99

Fitting the Human Introduction to Ergonomics, Sixth Edition Karl H.E. Kroemer VPI & SU, Blacksburgh, Virginia, USA

For more information and complete contents, visit www.crcpress.com

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Work Design Handbook of Control Room Design and Ergonomics

Trust Management in Virtual Work Environments

A Perspective for the Future, Second Edition

A Human Factors Perspective

Edited by

Toni Ivergard Rangsit University, Bangkok, Thailand

Brian Hunt Mahidol University, Bangkok, Thailand

Published two decades ago, the first edition of this bestselling handbook became the go-to reference for this field. With more than 20 new chapters and sub-chapters, this second edition delineates modern approaches that emphasize the role of people in learning for self-development and in shaping their work environments. Taking a holistic view, the authors make a strong argument for integrating the work of the new control centers in the context of society as a whole, including global concerns such as environmental protection, energy conservation, and sustainability.

Wieslaw M. Grudzewski, Irena K. Hejduk, Anna Sankowska, and Monika Wantuchowicz Warsaw University of Technology, School of Economics, Poland

Already a significant human factor issue, trust is an especially hot topic in today’s business. Detailing the issues surrounding this topic, this book takes an interdisciplinary look at the various facets of trust as they relate to the design and management of virtual business environments. It explores trust between organizations, between business partners, as well as trust between employer and employee. The book provides a scientific and systematic evaluation of global trends and practices regarding trust between people in all aspects of their professional lives. Catalog no. 68903, 2008, 256 pp. ISBN: 978-1-4200-6890-0, $97.95 / £61.99

Catalog no. 64290, 2009, 384 pp. ISBN: 978-1-4200-6429-2, $133.95 / £85.00

Ergonomic Trends from the East

Third Edition

Proceedings of Ergonomic Trends from the East, Japan, 12–14 November 2008

R.S. Bridger

Edited by

Hants, UK

Masaharu Kumashiro

A comprehensive introduction to the field, this book can be used to learn about ergonomics in a variety of ways, depending on the goals of the reader. It provides a general introduction to the field and study sections that delve deeper into special topics. The exercises can be used as lecture material, exam questions, or both and the Instructor’s Manual contains advice on lab classes and demonstrations. The author’s approach is based on a professional model in which specialized skills are backed up by general knowledge of the profession.

University of Occupational and Environmental Health, Kitakyushu, Japan

This book consists of 56 contributions carefully selected from those presented at the meeting Ergonomic Trends from the East, held in Japan, November 2008. Discussions included topics sucah a road map outlining how ergonomics activities in East Asia should progress and the ideal form of a practical standard for qualifications in the East Asian conglomeration. The book will be useful for research on East Asian ergonomics in the future.

Catalog no. 7306, 2009, 808 pp. ISBN: 978-0-8493-7306-0, $71.95 / £45.99

Catalog no. K11842, January 2011, 368 pp. ISBN: 978-0-415-88178-4, $159.95 / £99.00

Introduction to Ergonomics

24 New Titles in Ergonomics, Human Factors, and Safety from CRC PRESS


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Work Design

Tsinghua University, P.R. China

Advances in Cross-Cultural Decision Making

Waldemar Karwowski

Edited by

Advances in Design for Cross Cultural Activities Gavriel Salvendy

University of Central Florida, Orlando, Florida Advances in Human Factors and Ergonomics Series

This reference focuses on decision-making styles within cultures. It focuses on cooperative, collaborative, avoidant, competitive, and dominant styles of decision making, and discusses how each process is modified by the culture. The contributors examine issues within culture that affect decision making, such as individualism and collectivism, considered the most important influences in decision making. This reference is one of 10 predicted to be used at the 2012 Applied Human Factors and Ergonomics (AHFE) Conference. Catalog no. K13232, January 2011, 700 pp. ISBN: 978-1-4398-7028-0, $79.95 / £49.99

Advances in Cognitive Ergonomics Edited by

David B. Kaber North Carolina State University, Raleigh, USA

Guy Boy Florida Institute of Technoloigy & Florida Institute for Human and Machine Cognition, USA Advances in Human Factors and Ergonomics Series

Dylan Schmorrow Denise Nicholson University of Central Florida, Orlando, USA Advances in Human Factors and Ergonomics Series

The primary focus of the Cross-Cultural Decision Making field is the intersections between psychosocial theory provided from the social sciences and methods of computational modeling provided from computer science and mathematics. This book is designed to focus on crucial questions regarding data acquisition as well as reconciliation of mathematical and psychosocial modeling methodologies. The utility of this area of research is to aid the design of products and services which are utilized across the globe in the variety of cultures and aid in increasing the effectiveness of cross-cultural group collaboration. Catalog no. K11575, 2010, 643 pp. ISBN: 978-1-4398-3495-4, $79.95 / £49.99

Advances in Understanding Human Performance Neuroergonomics, Human Factors Design, and Special Populations Edited by

Tadeusz Marek, Waldemar Karwowski, and Valerie Rice

This volume focuses on cognitive ergonomics, that area of ergonomics which is concerned with mental processes or "brain work" such as perception, memory, reasoning, and motor response, as they affect interactions among humans and other elements of a system. The relevant topics include mental workload, decision-making, skilled performance, human-computer interaction, human reliability, work stress and training as these many relate to human-system design. The book covers the recent advances in cognitive ergonomics and areas where cognitive ergonomics intersects with other disciplines.

Combining emerging concepts, theories, and applications of human factors knowledge, this volume focuses on discovery and understanding of human performance issues in complex systems, including recent advances in neural basis of human behavior at work. Many chapters focus on analysis, design, and evaluation of challenges affecting students, trainees, members of the military, and persons with disabilities, as well asuniversal design. In general, the chapters move from general to more specialized application.

Catalog no. K11573, 2010, 910 pp. ISBN: 978-1-4398-3491-6, $79.95 / £49.99

Catalog no. K11579, 2010, 910 pp. ISBN: 978-1-4398-3501-2, $79.95 / £49.99

Advances in Human Factors and Ergonomics Series

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Work Design Advances in Applied Digital Human Modeling

Advances in Human Factors and Ergonomics in Healthcare

Edited by

Edited by

Vincent G. Duffy

Vincent G. Duffy

Purdue University, Indiana, USA

Purdue University, Indiana, USA

Advances in Human Factors and Ergonomics Series

Advances in Human Factors and Ergonomics Series

This volume is concerned with digital human modeling: the design of systems that reducing the need for physical prototyping and incorporating ergonomics and human factors earlier in design processes. Digital human models are representations of some aspects of a human that can be inserted into simulations or virtual environments to facilitate prediction of safety, satisfaction, usability and performance. These representations may consider the physical, physiological, cognitive, behavioral or emotional aspects. They are typically represented by some visualization with the math and science computed in the background.

Based on recent research, this book discusses how to improve quality, safety, efficiency, and effectiveness in patient care through application of human factors and ergonomics principles. It provides guidance on the design and application of systems and devices for healthcare delivery, from both a patient and staff perspective. It covers everything from the proper design of bed rails to the most efficient design of operating rooms to analysis of staff-patient interaction. It also supplies a way to improve organizational aspects and approaches to modeling, targeting work aspects specific to healthcare settings.

Catalog no. K11584, 2010, 662 pp. ISBN: 978-1-4398-3511-1, $79.95 / £49.99

Catalog no. K11576, 2010, 900 pp. ISBN: 978-1-4398-3497-8, $79.95 / £49.99

Advances in Occupational, Social, and Organizational Ergonomics Edited by

Gavriel Salvendy, Peter Vink, Jussi Kantola, and Waldemar Karwowski

Advances in Human Factors, Ergonomics, and Safety in Manufacturing and Service Industries Edited by

Waldemar Karwowski University of Central Florida, Orlando, USA

Gavriel Salvendy Tsinghua University, P.R. China

Series: Advances in Human Factors and Ergonomics

Series: Advances in Human Factors and Ergonomics

Worldwide the attention for health, innovation, and productivity is increasing. The need for knowledge and its applications is large and this book contributes to knowledge development as well as its application. The content varies from the effect that a new office interior has on its occupants, to the most efficient design for a glove. It examines topics as diverse as the facilitation of human interaction through workplace design and the improvement of virtual reality applications. Its 90 articles represent 24 countries on five continents.

Meeting the needs of the manufacturing and service sectors of contemporary industry, this volume is concerned with the human factors, ergonomics, and safety issues related to the design of products, processes, and systems, as well as the operation and management of business enterprises. This book will be of special value to researchers and practitioners involved in the design of products, processes, systems, and services, which are marketed and utilized by a variety of organizations around the world.

Catalog no. K11582, 2010, 860 pp. ISBN: 978-1-4398-3507-4, $79.95 / £49.99

Catalog no. K11577, 2010, 1250 pp. ISBN: 978-1-4398-3499-2, $79.95 / £49.99

26 New Titles in Ergonomics, Human Factors, and Safety from CRC PRESS


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Sign up online for special savings and offers at: www.crcpress.com We also look forward to seeing you at the following conferences.

March 21-24 AEC-Applied Ergonomics Conference, Orlando, FL April 13-15 IEHF-Institute of Ergonomics & Human Factors Conference, Stoke Rochford, Lincolnshire, UK July 9-14 HIC Human Computer Interaction International Conference, Orlando, FL Sept. 19-23 HFES Human Factors and Ergonomics Society Meeting, Las Vegas, NV

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For a complete list of Ergonomics, Human Factors, and Safety books please visit www.crcpress.com

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