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DESIRA LONDON August 2008
More than you thought for less then you Imagined. Over the last year Desira London has gone through many enhancing changes, most of them are visual enhancements to the showroom but also in the background with the Management team too. These changes are all aimed at giving our customers the experience they deserve. Within this twelve month period we have moved forward in a number of aspects within customer care as follows: • Ample customer parking
At Desira we have always been a family run business and endeavour to treat our customers & staff in the correct manner, resulting in building up good rapports. Good customer satisfaction equals repeat customers, which is the most important aspect of running a successful business so we strive to keep our customers happy at all times. We have the biggest Parts department in the UK with over half a million pounds worth of stock inside our London warehouse. We deliver parts all around the UK and we are well respected within the motor industry.
• New state of the art showroom • Modern waiting area with new customer facilities • Stream lined customer service • All staff are driven and customer satisfaction trained • Alternative transport options are available for customers • We offer a wide range of courtesy vehicles • Warm and friendly staff • All cars in for repairs or service will be valeted • Periodic value for money promotions for all customers • Excellent manufacturer reputation • Ever increasing Customer Satisfaction index score • Pre order parts facility for future repairs and services
Scott McCreadie
Dealer Principal
Scott has been with Desira for 7 years and has worked within all departments of the company. He says ”The motor industry is constantly changing and so is the way we need to look after our customers to maintain a long term relationship. As such we have recently introduced a Customer Satisfaction Programme to ensure a high level of service for all and make your car buying process as easy and enjoyable as possible.”
The past, present and future soul of Alfa Romeo Designed with the glorious 8C Competizione in mind, the MiTo is compact and dynamic, as well as stylish and contemporary. With a name that represents both the city it was styled in - Milan, and Torino where it’ll go into production, the MiTo is steeped in Alfa history but firmly looks to the future. UK launch show coming soon at Desira.
231 Colney Hatch Lane, Friern Barnet, Southgate London N11 3DG 0203 1510149
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www.desiragroup.com
All makes ...
VEHICLE SERVICING
£50 PUT US TO THE TEST
SUMMER SERVICE & MOT
If you aren’t completely satisfied we will give you £50 towards your next service or repair.
Fiat from
PRICE MATCHER
FREE VISUAL SAFETY CHECK
If you have been quoted a cheaper rate for servicing/ repairs then we will match it!
£69.99 Alfa from £79.91 Citroen from £69.99 Air Con Service from £59
Whenever your vehicle comes into Desira for Servicing or Repairs.
IS YOUR CAR OVER 3 YEARS OLD? Don’t feel left out, we have pricing discounts for everyone, no matter how old your car is. 231 Colney Hatch Lane, Friern Barnet, Southgate London N11 3DG 0203 1510149
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www.desiragroup.com
New Blaupunkt Lucca 3.5 Edition The Lucca 3.5 GPS from Blaupunkt has maps for all of Europe and a TMC antenna to keep you out of jams, so you can make it to your destination in complete comfort. This GPS has a unique, round design, and is equipped with an Atlas III Dual Core ARM9 processor. With the Lucca 3.5, you can choose between the fastest or the most ecological route. It will also determine the shortest route based on a postcode, neighbourhood or street address. The Lucca 3.5 has an automatic Zoom and crossroads view function, which shows you which lane you should be in. This Blaupunkt GPS contains a number of points of interest for step-by-step journeys, and its MP3 player function will keep you entertained with music. Hit the open road in Europe with the Lucca 3.5. Internal menu languages: German, French, Dutch, English, Danish, Norwegian, Swedish, Finnish, Italian, Spanish, Portuguese, Turkish, Polish, Czech, Hungarian, Greek, Slovakian, Slovenian.
Free with every Desira used vehicle purchase
OVER 1000 USED VEHICLES IN STOCK ACROSS THE DESIRA GROUP. Alfa Romeo Brera 2.2 JTS SV 2 Door Coupe
Alfa Romeo GT 1.9 JTDM Blackline 3 Door Coupe
Silver Met. 1,400 miles
Carbonio Black 4,600 miles • ABS • Alloy Wheels • Immobiliser • Parking Aid • Climate Control • Leather Interior • Traction Control • Trip Computer
• Alarm • Sunroof • Drivers airbag • Leather Interior • Traction control • Anti-lock Brakes • Climate Control • Trip Computer
GO GREENER AT DESIRA
FIAT 500
FIAT PANDA
FIAT PUNTO
FIAT BRAVO
VEHICLES There’s no point reducing your carbon footprint only to leave a mile wide paper trail... Go Green with Desira Motor Group. All we require you to do is provide us with your email address of choice by e-mailing us at service09@desiragroup.com with your name, e-mail address, mobile number and registration of your vehicle. We will then endeavor to send our Promotions and important information to you via your email thus drastically reducing the amount of paper we use.
231 Colney Hatch Lane, Friern Barnet, Southgate London N11 3DG 0203 1510149
www.desiragroup.com
Discover the difference
New Sales
ALFA ROMEO
Some things could only have been created by Italians.
Best of Italy. Best of Britain.
The limited edition Alfa 147 Collezione 2008, from just £13,950. With exclusively designed 17” alloy wheels, seats from the finest Italian leather and a stand-out ebony roof on selected models. This car could only come from one place.
Alfa Romeo and Prodrive join forces to produce the new Brera S. All the classic Alfa style and performance, enhanced by Britain’s leading automotive technology specialist. With sports leather interior, ultra-light 19” alloy wheels and specially adapted suspension for optimum handling on Brera Britain’s most challenging roads.
Call us today to arrange a test drive.
Alfa 147
About as Alfa as Alfa gets. From £18,980. The Cloverleaf is the ultimate symbol of Alfa Romeo’s sporting success. It’s appeared on every Alfa racing car since our first victory in 1923. Every so often we put the badge on exceptional road cars. The Alfa GT Cloverleaf is such a car. At the top of the range, the 1.9 JTDM 170bhp engine is harnessed by the Alfa-developed Q2 system which ensures outstanding cornering and the Sport button enhances the throttle response for a more sporting drive. Together with unique 18” double spoke alloys and sports leather seats throughout the Cloverleaf series, it doesn’t get any more Alfa than this. Models shown; Alfa GT Cloverleaf 1.8 TS at £18,980. Special 8C paint available at an extra cost of £15,255; Alfa 147 Collezione 2008, 1.6 TS 120bhp, 3 door at £14,450, including leather interior, 17” alloy wheels and two tone paintwork; Alfa Brera S.
Official fuel consumption figures for the Alfa GT Cloverleaf range in mpg (L/100km): Urban 23.3 (12.1) – 33.2 (8.5) Extra Urban 44.1 (6.4) – 58.9 (4.8) Combined 32.5 (8.7) – 45.6 (6.2) CO2 emissions g/km: 202 – 165. Official fuel consumption figures for the Alfa 147 Collezione 2008 in mpg (l/100km): Urban 25.2 (11.2) – 36.2 (7.8) Extra Urban 44.1 (6.4) – 60.1 (4.7) Combined 34.4 (8.2) – 48.7 (5.8) CO2 emissions g/km: 153-194. Official fuel consumption figures for the Alfa Brera S in mpg (l/100km): Urban 22.2 (17.7) – 17.2 (16.4) 00800 2532 0000 pan European free phone number. Extra Urban 39.2 (7.2) – 35.8 (7.9) Combined 30.7 (9.2) – 25.7 (11.0) CO2 emissions g/km: 218 – 260.
231 Colney Hatch Lane, Friern Barnet, Southgate London N11 3DG 0203 1510149
Discover the difference
www.desiragroup.com
New Sales
FIAT BRAVO! 3 year 0% finance and no deposit Fantastic offers There has never been a better time to bag yourself a deal on the outstanding Fiat Bravo. With a strong engine range, bags of style and class-leading levels of standard equipment, Bravo can be yours today with an unbelievable five-year unlimited mileage warranty and wide range of offers, from traditional finance to finance allowance deposit, all backed up by our unique 25 day satisfaction guarantee. On top of all of this, we are offering you the opportunity to truly experience the Bravo with our 48 hour test-drive. Contact your fiat dealer and request a 48 hour Test Drive
BRAVO 1.4 ACTIVE OTR .............................................................................. £12,605 Deposit ................................................................................ £0 36 monthly payments ................................................ £350.14 Total amount payable .............................................. £12,605
Typical APR
............................................................ 0%
Pay nothing until 2009 and £1,000 of free fuel on Grande Punto & Sedici GRANDE PUNTO 1.2 ACTIVE 3 dr OTR ................................................................................................. £8,560 Deposit ................................................................................................. £0 50 monthly payments ...................................................................... £199 Total amount payable ............................................................... £10,344 1 final payment (incl £195 fee ........................................................ £394
Typical APR
......................................................................... 6.7%
SEDICI 1.6 16v ELEGANZA OTR .................................................................................................£12,860 Deposit ..................................................................................................£0 50 montly payments ....................................................................£310.75 Total amount payable ...........................................................£16,043.76 1 final payment (incl £195 fee ....................................................£505.76
Typical APR
............................................................................. 8%
Save upto £2,200 on Multipla, Doblò and Panda
PANDA 1.1 ACTIVE OTR ................................................... £7,005 Customer Saving ................................ £820 Offer Price ........................................£6,185
FIAT 500 1.2 DYNAMIC OTR .................................................. £12,710 Customer Saving (inc VAT) ............ £1,600 Offer Price ..................................... £11,110
FIORINO 1.9 OTR ................................................... £17,810 Customer Saving (inc VAT) ............ £2,200 Offer Price ..................................... £15,610
Offer subject to status. A guarantee or indemnity may be required. Fiat Consumer Service, PO Box 108, Leeds, LS27 0WU. Retail customers only. Not available in conjunction with any other offer. Terms & Conditions apply. Offer may be varied and withdrawn at any time. Fuel consumption figures for Doblo, Multipla range mpg (l/100km) and CO2 emissions: Urban 42.2(6.7)-25.4(11.1) Extra Urban 58.9(4.8) – 39.2(7.2) Combined 51.4(5.5) – 32.8(8.6). CO2 145-204 g/km. Fuel consumption figures for Panda range mpg (l/100km) and CO2 emissions: Urban 52.3(5.4)-32.5(8.7) Extra Urban 76.3(3.7) – 52.3(5.4) Combined 65.7(4.3) – 42.8(6.6). CO2 114-155 g/km. Fuel consumption figures for Grande Punto range mpg (l/100km) and CO2 emissions: Urban 52.3(5.4)-32.5(8.7) Extra Urban 76.3(3.7) – 52.3(5.4) Combined 65.7(4.3) – 42.8(6.6). CO2 114-155 g/km. Fuel consumption figures for Sedici range mpg (l/100km) and CO2 emissions: Urban 42.2(6.7)-25.4(11.1) Extra Urban 58.9(4.8) – 39.2(7.2) Combined 51.4(5.5) – 32.8(8.6). CO2 145-204 g/km. Fuel consumption figures for the Fiat Bravo mpg (l/100km) and CO2 emissions: Urban 40.9 (6.9) -30.4 (9.3) Extra Urban 65.7 (4.3) - 48.7 (5.8) Combined 53.3 (5.3) - 39.8 (7.1). CO2 139 - 167 g/km. Fuel consumption figures for the 500 mpg (l/100km) and CO2 emissions: Urban 44.1 (6.4) Extra urban 65.7 (4.3) Combined 55.4 (5.1). CO2 119 g/ km. £1,000 inc VAT of fuel included in the offer. Models shown for illustrative purposes only. Offer ends 30/09/08
231 Colney Hatch Lane, Friern Barnet, Southgate London N11 3DG 0203 1510149
www.desiragroup.com
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What Desira have to offer: While you wait services Free collection and delivery service Alfa Romeo, Fiat, Citroen Courtesy cars Courtesy Vans Alternative transportation Over 150 year’s of workshop experience Latest state of the art manufacturers equipment All technicians trained by manufacturers Hot and Cold refreshments Modern facilities Smart Repairs Body shop repairs Motorhome and commercial repairs
231 Colney Hatch Lane, Friern Barnet, Southgate London N11 3DG 0203 1510149
www.desiragroup.com
Discover the difference