Message From the President

Trevor Goodwin LICM CCE National President

This issue of our Credit Management magazine is the only hard copy

magazine of the five editions the Institute issues each year. Its release coincides with our premium event of the year, the National Conference.

This year we return to the Marriott Hotel on the Gold Coast which has always been an exceptional conference venue impressing our delegates, presenters and sponsors. During the conference I look forward to speaking to many of you and sharing our credit experiences and stories.

The conference is the single largest education and networking event for professionals in the various sectors within the credit industry. We have an excellent program encompassing both commercial and consumer credit with presentations of the highest quality which will only enhance the Institute’s reputation further amongst credit professionals.

On behalf of your board I thank all delegates who are attending the conference and the service providers who support us with their exhibition booths that help keep us up to date with the latest products and services. In particular, I acknowledge and thank Equifax, our Premium Sponsor for the 2019 AICM National Conference.

There will be numerous presentations at the conference including the announcements of the winner of the Young Credit Professional award which is sponsored by illion, and the Credit Team of Year sponsored by Equifax. We will present certificates to our new Certified Credit Executives including the Dux award donated by National Credit insurance (Brokers) and an acknowledgment of CCE’s who have recertified. In addition, we will also announce the winner of the Student Award of the Year and the Presidents Trophy for the best performing State Division.

For those members who cannot attend I hope to see you a conference next year or in years to come.

Much has happened since our last conference 12 months ago in Melbourne. Our membership numbers have remained strong, indicative of our members support for the Institute and our ongoing relevance and importance to education, training and legislation advocacy for members.

I am proud to say your Board and National office team have implemented and worked tirelessly on a number of initiatives this past year. The Constitution and By-Laws have been rewritten and policy documents are being reviewed. We are introducing an Education Foundation to further our focus on quality training to our members.

We have also recently appointed our first Board appointed Director, Debbie Leo, to further our involvement in the consumer credit sectors.

We are also looking to introduce a mentoring program along with a number of other initiatives developed from feedback from the wide range of stakeholders who like me are passionate about their industry.

The Board continues to plan for the future to seek out new opportunities and initiatives, and to implement our key strategic priorities to ensure we continue to grow and maintain our position as thought leaders and point of reference for all credit professionals.

Recently the Board held a strategy planning day to develop key strategies for the future based around 8 pillars of where we wish to be in the short and long term.

The Board and National Office team are well supported by the Councils in each division which consist of hardworking volunteers who continue to provide excellent education and network events for members and their colleagues. If you are interested in working with our local divisions on a sub committee please speak with a councillor in your State who will be happy to chat to you about the role you can play.

I can’t speak more strongly as to how working in a team assists you with your career and personal development and with networking opportunities. In addition it is extremely rewarding.

Upcoming events in your local divisions include economic breakfasts, an insolvency roadshow, credit toolboxes and half day seminars as well as the Pinnacles awards in each of the divisions.

The Institutes training programs are providing excellent education to our many members with a variety of options at every price point, including Registered Training Organisation Certificates and Diploma, seminars, the Conference and our Credit Toolboxes and Workshops.

The Institute will continue to grow into the future to ensure our relevance, position and posterity. But we should not to forget our past and I encourage members that may have old AICM photos or items to send them into National office so as we can save them and remember our past.

Finally, in closing I thank all volunteers who are involved in organising our events including the highly successful WINC event, our YCP judges and facilitators, and the presenters at our various education events. Without you we cannot be the successful Institute we are.

Trevor Goodwin LICM CCE

National President