15 minute read
Financial hardship information included in credit reporting from July 2022
Our presenter Daniel Deplazzi from Deloitte Access Economics. WA Director Rowan McClarty presents Daniel Czaplinski (NCI) with his 5 year achievement certificate.
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Kevin Allen (Equifax), Steve Mitchison (BBB Advisory), Steve Thomas (Imdex Credit Services), Jeremy Coote (BGC) and Raff Di Renzo (Nova Legal).
WA Divisional Report
The WA AICM held the 2022 Economic Breakfast on 16th of March this year, a bit earlier than last year. It was held again at Doubletree by Hilton in Northbridge. This year’s turnout was more cosy than last year which can be attributed to the current wave of covid cases in WA. The members that could make it were treated to another captivating presentation by Aiden Depiazzi, a Manager of Deloitte Access Colin Wagstaff (QBE), Joylon Ralph, Daniel Czaplinski, Sarah Bracegirdle (all NCI).
Economics.
We were informed that the Australian Economy is back to growth mode; to the tune of 3.4% in the December 2021 quarter. Inflation in Australia is more modest than elsewhere in the world, chiefly driven by Transport and Housing – these figures taken before the current hostilities in Ukraine and the concurrent surge in Oil price which would flow through to Transport. And that the Building sector in WA has more work activity in its future than it has in many years.
These are but a taste of the information on offer to members who can join us on these breakfast presentations.
Speaking of taste, the food at this year’s event was also well presented and complimented by our attendees. Meals were brought out promptly and professionally with special dietary requirements catered for as needed. Overall it was another successful event from the Institute and we look forward to seeing you on the next outing. Eric Seignol (AON), Trevor Greenhill, Bobby Stamatoski (both Cloud Payment Group), Cameron Miller (Equifax), Aiden Deplazzi (Deloitte Access Economics), Rowan McClarty (WA Director).
Meet a WA Councillor Cheri Bowater
Cheri is the Credit Manager for Summit Rural (WA) Pty Ltd. She specialises in the Agricultural Industry and work with Growers all over Western Australia in remote Wheatbelt & Dairy areas.
I have been in the Credit Industry for over 20 years and started as a Credit Manager for United Farmers Cheri Bowater Cooperative Ltd originally. I decided I needed to be amongst like minded people and keep up to date in the industry. I discovered the AICM was a perfect fit for this requirement. I joined in 2008 as an MICM and joined the WA council as Treasurer in late 2021. I have just undertaken the Diploma in Credit Management course offered by AICM in order to increase my knowledge overall.
I really respect and admire what the AICM stands for and is trying to achieve in Australia with regards to training, networking, further education opportunities, recognition for achievements and fellowship. I have met some amazing people through the AICM, but I think the highlight was being able to attend my first AICM National Conference in 2019. This has cemented some lasting friendships and great networking opportunities.
I originally trained as a Para legal in the United States and spent a few years working for Hughes Aircraft Company processing Security Clearances. I came to Australia and Credit Management and the legislation pertaining to it seemed a good fit for me. One of my favourite movies is Ghostbusters (pop culture nerd alert) and a quote I use a lot is from DR Peter Venkman: “I love this plan! I’m excited to be a part of it! Let’s do it!”
I love animal husbandry and grew up with horses, but nowadays, I have swapped my pony for a Cannondale Bicycle. I frequently travel around WA country towns in my Caravan with my Bike on the back and my Golf Clubs in the boot!
National Partners
Trusted Insights. Responsible Decisions.
Divisional Partners
Official Division Supporting Sponsors
Our National, Divisional and Professional Partners support and work with the AICM to promote the Institute’s activities, represent the Credit Industry and develop the careers of all Credit Professionals. As these organisations support your Institute and your Industry please consider them when you require assistance.
Vanessa Hartwell (KBH Solutions) receives her 15 year membership from AICM CEO Nick Pilavidis.
New divisional partner Warwick Ballantine-Jones (CMA Collections) with Toni Sawyer (AICM).
President’s report.
I don’t like starting out this report sombrely, however, this year has not been kind to our Qld members, with large storms and constant rain soaking large parts of Southeast Qld and now into Northern NSW. This meant that once again we were underwater. Now that the rain has cleared, and the waters have receded the Mud Army is back out in force to help clean up the devastating mess left behind. I hope all our members are safe and well during this hard time.
This meant that we also had to postpone our first social night of the year to May, when members can attend safely. Keep an eye out for the new date and registration link.
On some very happy and exciting news, Qld are very fortunate to have three new partners join our current partners (Results Legal and Vincents.) We wish to welcome Accessii Group, CMA & Esker to the Qld team, It’s great to have you on board!
The Qld council has also welcomed a new Councillor to the group, Michael Blonk who is looking after our consumer portfolio. If there are any Qld members who wish to join council, or be involved in some way please reach out, I’m always happy to have a chat.
The Economic breakfast kicked off in February with Justin Green from NAB presenting to our CCE’s and members, giving us an insight to 2022. We welcomed our newest CCE Bill Simon and we also recognised
Renee Dobson (NCI), Kirsty Gray (Stoddarts) and Maria Tisdell (NCI) all celebrating their 5 year membership milestone.
New divisional partner Accessii Group’s Lynne Walton and Ashlee Le Roux celebrate being added to the banners. Our breakfast celebrated CCE’s: Bill Simon (Fletcher Building), Merv Mahony (Councillor and CCE Chair), Maureen Greaves (Harrington Bobcat & Excavation), Elizabeth Morris (Endeavour Foundation), Linda Risdale (Bolton Clarke), Karen Clarkson (Iplex) and Judith Riley (Toll Group).
the recertification for CCE’s Fiona Doherty, Julie McNamara & Maria Schandl. This was another sold out event, so please keep this in mind when an event flyer hits your inbox – you need to register early!
I’m looking forward to the National Insolvency Seminar which is being held in Brisbane on 8th April at Rydges, Southbank. This event is one not to be missed and I’m looking forward to seeing our members again face to face.
Thank you, – Stacey Woodward MICM Qld Division President Corinne Tran (Vincents), Melissa Hartley (Shell), Ashelee Le Roux (Accessii), Asheleigh Mason (Shell) Nikki Pryor (Marsh) and Decia Guttormsen (University of Queensland).
Economic Breakfast
Our Economic Breakfast which was held on the 24th February at Darling & Co in Paddington was well attended this year and is fast becoming a valued event for our members. Andrew Forbes, Partner at Turks delivered an engaging welcome to country and this was followed by an insightful look into 2022 by our key presenter Justin Green, Economic Specialist and Associate Director of Business and Corporate Markets at National Australia Bank. Maria Schandl (Stramit), Kirsty Gray (Stoddarts), Matthew Joiner (Cor Cordis), Alicia Auden, Daniel Johnson (both JHK Legal), Josephine Decuyper (Cor Cordis) and Fiona Doherty (Councillor).
Carly Rae-Orth (Councillor), Stacey Woodward (Qld President) and Nick Combis (Vincents).
20 of our 37 State CCE’s attended, which was a great result and a good opportunity to welcome our new CCE’s in Maureen Greaves and Bill Simon. Recertification certificates were presented to Fiona Doherty, Julie McNamara, and Maria Schandl.
We were able to recognise members who had reached their 15-year anniversary (Vanessa Hartwell & Erica Barron) and three members who celebrated 5 years with the AICM (Renee Dobson, Kirsty Gray & Maria Tisdell).
AICM CEO Nick Pilavidis with our new CCE Bill Simon.
Andrew Forbes of our event sponsor Turks performs an acknowledgement of country. Fiona Doherty (Qld Treasurer), Julie McNamara (Qld Director) and Maria Schandl (Stramit) were presented with their CCE recertifications.
National Partners
Trusted Insights. Responsible Decisions.
Divisional Partners
Official Division Supporting Sponsors
Our National, Divisional and Professional Partners support and work with the AICM to promote the Institute’s activities, represent the Credit Industry and develop the careers of all Credit Professionals. As these organisations support your Institute and your Industry please consider them when you require assistance. Allan Kawalsky of event supporter TurksLegal welcomes members and guests to the Economic Breakfast.
Kim Radok (Credit Matters) with Terrence Nyadongo (Talefin).
President’s report
What a wonderful start to 2022! We were lucky enough to have our Victorian Golf Day for the first time in 2 years!
The weather even held up for us after a bit of a wet start and I got to traipse around on the drinks cart and say hi to every single player.
It was a very successful event, definitely one of the favourites for our Vic/Tas members here.
A fun event was followed by an educational and informative event with our Economic Breakfast. We had Dean Pearson from NAB somehow make economics funny and relatable.
A lovely brekky supplied by the Jasper Hotel too. Of course, neither of these events would have been possible without our partners! We are so grateful for the ongoing support we receive from our sponsors, together with the support shown by having people turning up to events too.
We have a couple of new faces joining the council this year (formal intros to follow) and will kick off our local Tasmanian subcommittee in a little while.
As always, we love hearing from our members and if you would like to get involved in hosting events, welcoming new members or writing articles for the magazine, please get in touch with any of us on Council.
We have so many fun events planned this year and the National WINC webinar series running over the next few months. Get involved, come along to events and share your opinion, we want to hear from you. Stay well and we look forward to seeing you at the next event! – Catrina Galanti MICM CCE Vic/Tas President
Councillor and 2021 CCE Dux Ricky Forster receives his certificate from Vic/Tas CCE Chair Mary Petreski.
Chris Jurotte and Phillip Cooke (both Australian Pharmaceutical Industries).
And we’re back - 2022 Vic/Tas golf day returns with a fantastic turnout, thank you to our event supporters that allow us to hold such an amazing day!
Joe Losinno (Nutrien), Vaios Kortikis (Middy’s Electrical), Spiro Pikoulas (ARMA), Nunzio Settinelli (AWM Electrical & Seadan Group).
Stopline: Andrew McLeish (Stopline), Rob Sacco (CPS Packaging) and Lachlan McLeish (PwC). for the AICM Education Foundation (didn’t help our team at all as we were left with a 15 foot putt).
The day wouldn’t have been as big a success without the help of both Vic/Tas President Catrina Galanti and Vic/Tas Vice President Michelle Carruthers -and assisting on the golf registration desk.
Also a massive thank you to Brian Kay for driving all the way from Ballarat to take all the happy snaps while avoiding the barrage of golf balls as the players attempted to take out the cash prize on the 12th hole. – Lou Caldararo LICM CCE VIC/TAS Director
Golf Day – Friday 18 Feb 2022
Southern Golf Club was in pristine condition for the 16th Vic/Tas Golf Day. It was a sold-out event with over 130 people in attendance. A great time was had by all, and we especially thank those that walked the course!
The winning team was Select Harvest, David Harris, Dallas Attwell, Suzanna Douglas and Peter Petrophlous. Congratulations again!
Runners up were Vince and Associates, Ian Grant, James Kerr, Benn Hibell and Dan Burr, and 3rd place was Equifax, Mark Thomas, Tim Ward, Ash Schmaker and Steve Lesta.
A huge thanks to our major sponsors for their participation and contribution: NCI, CreditorWatch, Equifax, SV Partners and SPK Glass.
A special thanks to Cor Cordis for the putting the “hole in one” prize of $40,000 CASH, and also to the golf pro Mitch on the 6th hole allowing the golfers to take one of his shots, which resulted in collecting $1,200
Economic Breakfast - Friday 4 February 2022 Sponsored by Turks
Our first breakfast of the year was a sell out at the Jasper Hotel! We were lucky enough to have the amazing Dean Pearson, Head of Behavioural & Industry Economics at National Australia Bank (NAB) speak to us again.
Some key highlights from Dean’s statistics include: l Strong employment growth, which suggests that employees will be expecting a pay rise in 2023. l Developers are pulling back on land release as they cannot meet construction demand due to supply issues. l With many Australian’s emerging from extended lockdowns during the final quarter of 2021 wellbeing rebounded sharply to levels last seen in Q3 2019. The improvement in overall wellbeing was led by a sharp uplift in life satisfaction and happiness. l Many habits formed during the crisis are likely to endure well beyond it, presenting businesses with the opportunity to align to changing consumer mindsets and shape emerging habits in the workplace.
A big thanks to Turks for sponsoring the breakfast and to Mary Petreski for co-hosting the event with me.
Mary Petreski, our Certified Credit Executive (CCE) Portfolio Chair, also presented the CCE Certificates to the below deserving recipients, and a BIG congratulations again to Ricky Forster who received Dux in 2021.
Jeffrey Hurst – 2003 Recertification
Lou Caldararo – 2003 Recertification
Paul Canavan – 2006 Recertification
Sherif Hussein – 2015 Recertification
Ricky Forster – New CCE’s 2021 & CCE Dux 2021
Mal Pericic – New CCE’s 2021 – Michelle Carruthers MICM Vic/Tas Vice President
Special Membership Milestone announcement
l Gerrad Harper from Guild Insurance – 15 year anniversary l Mal Pericic from GWA Group Limited – 30 year anniversary
Members in spotlight
Andrew Wood MICM
Credit Manager at Puma
Oceania, 15 years of membership with the AICM
How did you get into credit?
I completed a marketing and management degree at the University of Newcastle, then moved to Melbourne to be closer to family and wanted to live in a bigger city. I had family ties in the credit industry in Melbourne and got a job in debt collection at Total Credit Management (bought by Collection House).
I did a lot of Australian collections and then referred a lot of international collections to international agencies in Philippines, Taiwan, Jamaica and New Zealand.
In this role I learnt what was accepted in other countries to collect debt for example in South East Asia – they put an ad in the paper to say that somebody owes money or park a truck outside their home, with a billboard on it saying that the person owes money.
My clients were big, reputable business and I began to wonder what my client’s job was like, as they were referring this work to me and that’s how my interest in credit came about.
Andrew Wood MICM
Tell us about your career?
I started as a credit officer at Puma for 2 and half years and then I decided to upskill myself through the AICM Diploma of credit management over 2 years and after one of my presentations in the course I was head hunted by a person at Nike and then I became their credit manager.
Not long after, through the sports bureau I learnt that my old boss at Puma had left and that his role was available “credit manager”, so I went back at Puma and I’ve been there ever since (14 years).
Advice for young people?
Be a part of an association in your industry or profession. The AICM has been a key driver of my learning over the years. It keeps me updated with changes in the industry for example automation, PPSR, EDI for sending invoices and different approaches businesses took during Covid.
What has really impressed me about the AICM
is that it has legitimised the industry and turned credit and collections into a profession and made it known that it’s part of every business.
How did you manage during Covid?
Covid tested how robust our processes are and that really became important to us and I’m happy to say they stood up.
Tell us a little about you outside of work.
I enjoy gym, running, swimming and I’m training for “run for the kids” in April this year. I’ve run a couple of marathons too. I have two boys and play a lot of guitar. We are also building a new house at the moment which is taking up a lot of our time.
