Strategic Workforce Planning Lessons From Some Baby Steps Richard Cleverly, Global Head of Talent
Financial & Risk • Proprietary databases and deeply embedded workflow tools and analytics • 87% of portfolio recurring revenue • 91% of revenues from information delivered electronically, software and services • #1 or #2 in all our markets
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$7Bn revenue 20000 people 70 countries
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The challenge: to move from an in-year cost focus to a future capability focus
Who is doing what, where and at what cost?
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Reviewing what is there already only gets you so far and can reinforce false assumptions
Using an analogy created a fresh perspective and generated the first real insight – there are critical roles we don’t even have
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From Architect’s blueprint to the Shard
Who is critical? It’s not the glazers….nor the HTML5 coders…
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From data to insight to action – 3 lessons
• The power lies in the questions • It is iterative, insight builds on insight • Use analogy to break free from what people know
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