The Comeback Issue

Page 44

ADVERTISING SECTION

LOCALLY OWNED

BUSINESS The Capital Region Loves Local Four local businesses that are killing it post-COVID. tours and shopping nights have allowed us to engage with our customers in a whole new way. We can now show each new item as it arrives in the shop and host live online events where everyone can join in, no matter how far away he or she is.

Lucie Capek, MD of Lucie Capek Plastic Surgery Mary Vail of Joyelles Jewelers JOYELLES JEWELERS 318 Delaware Ave., Suite 12, Delmar 518.439.9993; joyellesjewelers.com Why did you want to open Joyelles? As a newly single mom, I liked the flexibility of being able to bring my daughter to work when it was necessary and to have more control of the future.

virtually. Our out-of-town patients especially appreciate having some of their follow-up visits after surgery virtually. What’s next for your business? I plan to utilize the lessons I’ve learned this past year to enhance our patient experience. We also have exciting plans to expand our services heading into 2022, so stay tuned!

What are you most proud of? I’m proud of the relationships I’ve developed with our customers over the 31 years that we have been here and the growth of our business.

Dominic Mainella of Bella Napoli Bakery BELLA NAPOLI BAKERY & CAFE 672 Loudon Rd., Latham 518.783.0196 721 River St., Troy 518.274.8277 bellanapolibakery.com

What’s new with your business since COVID? We renovated the store with new floors, fresh paint and brightened up our old cases. It’s great to see all of the customers again! LUCIE CAPEK, MD PLASTIC SURGERY 713 Troy Schenectady Rd. #308, Latham 518.768.1700; capekplasticsurgery.com What are you most proud of? I am proud of the dedicated team we’ve assembled and the high standards of patient care we deliver. We have seen significant growth in the last 3–4 years, and maintaining excellence as we grow means finding the right people to join us. What’s new with your business since COVID? We’ve learned to leverage technology by offering many routine patient appointments

What’s next for your business? We continue to explore additional options for online shopping and we’ll keep adding to our YouTube video library, Instagram, Pinterest and Facebook. We’re hoping to bring back instore events, but probably not until 2022.

Patricia Varga of The Cross Eyed Owl THE CROSS EYED OWL GIFT SHOP 3143 US 9, #8, Valatie 518.758.6755; crosseyedowl.com Why did you want to open The Cross Eyed Owl? To be honest, I never sought out the role of business owner—it sort of found me. Twentyseven years later, I’m still grateful for each step that has led us to where we are today. What’s new with your business since COVID? Our Facebook Live and YouTube video store

Why did you want to open Bella Napoli? I always had an interest in being in business and always thought this was a natural fit for me. Watching my parents at a very young age was my inspiration. I then opened my first location in Latham when I was 25. What are you most proud of? I’m proud of the loyalty of my customers and staff. Being a big part of the community means the most. What’s new with your business since COVID? Our hours have changed. We are now open Monday-Saturday, 6am-7pm, and Sunday, 6am–6pm.

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6/30/21 9:54 AM


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