YA C H T E X P E D I T I O N C R U I S E S
2 017 | 2 018 C R Y S TA L YAC H T E X P E D I T I O N C R U I S E S S E YC H E L L E S , A D R I AT I C , W E S T I N D I E S
D E E P E N S
Y O U R
S E N S E
O F
A D V E N T U R E.
2017 CRYSTAL ESPR IT CALENDAR DATE
CRUISE #
DAYS
FROM/TO
PAGE
Seychelles – Indian Ocean
DATE
CRUISE #
DAYS
FROM/TO
PAGE
West Indies & British Virgin Islands
Jan 13
7603
9 days
Round-trip Victoria
22
Nov 12
7642
7 days
Round-trip Marigot Bay
32
Jan 20
7604
9 days
Round-trip Victoria
22
Nov 26
7644
7 days
Round-trip Marigot Bay
32
Jan 27
7605
9 days
Round-trip Victoria
22
Dec 10
7646
7 days
Round-trip Marigot Bay
32
Feb 3
7606
9 days
Round-trip Victoria
22
Feb 10
7607
9 days
Round-trip Victoria
22
Feb 17
7608
9 days
Round-trip Victoria
22
Feb 24
7609
9 days
Round-trip Victoria
22
Mar 3
7610
9 days
Round-trip Victoria
22
Mar 10
7611
9 days
Round-trip Victoria
22
Mar 17
7612
9 days
Round-trip Victoria
22
West Indies Nov 19
7643
7 days
Round-trip Marigot Bay
32
Dec 03
7645
7 days
Round-trip Marigot Bay
32
Dec 17
7647
6 days
Round-trip Marigot Bay
34
Dec 23
7648
11 days
Round-trip Marigot Bay
36
ENJOY SPECIAL SAVINGS WHEN YOU COMBINE 7-DAY ESCAPES IN THE WEST INDIES. SEE PAGE 32 FOR DETAILS.
Adriatic – Mediterranean Apr 23
7616
7 days
Athens to Dubrovnik
26
Apr 30
7617
7 days
Dubrovnik to Venice
28
May 07
7618
7 days
Venice to Dubrovnik
28
May 14
7619
7 days
Dubrovnik to Athens
26
May 21
7620
7 days
Athens to Dubrovnik
26
Jun 04
7622
7 days
Venice to Dubrovnik
28
Jun 11
7623
7 days
Dubrovnik to Athens
26
Jun 18
7624
7 days
Athens to Dubrovnik
26
Jul 02
7626
7 days
Venice to Dubrovnik
28
Jul 09
7627
7 days
Dubrovnik to Athens
26
Jul 16
7628
7 days
Athens to Dubrovnik
26
Jul 30
7630
7 days
Venice to Dubrovnik
28
Aug 06
7631
7 days
Dubrovnik to Athens
26
Aug 13
7632
7 days
Athens to Dubrovnik
26
Aug 20
7633
7 days
Dubrovnik to Venice
28
Aug 27
7634
7 days
Venice to Dubrovnik
28
Sep 03
7635
7 days
Dubrovnik to Athens
26
Sep 10
7636
7 days
Athens to Dubrovnik
26
Sep 17
7637
7 days
Dubrovnik to Venice
28
Sep 24
7638
7 days
Venice to Dubrovnik
28
Oct 01
7639
7 days
Dubrovnik to Athens
26
Oct 08
7640
7 days
Athens to Dubrovnik
26
2018 CRYSTAL ESPR IT CALENDAR DATE
CRUISE #
DAYS
FROM/TO
PAGE
West Indies & British Virgin Islands
DATE
CRUISE #
DAYS
FROM/TO
PAGE
West Indies
Jan 14
8602
7 days
Round-trip Marigot Bay
32
May 13
8619
7 days
Round-trip Marigot Bay
32
Jan 28
8604
7 days
Round-trip Marigot Bay
32
May 27
8621
7 days
Round-trip Marigot Bay
32
Feb 11
8606
7 days
Round-trip Marigot Bay
32
Jun 10
8623
7 days
Round-trip Marigot Bay
32
Feb 25
8608
7 days
Round-trip Marigot Bay
32
Jun 24
8625
7 days
Round-trip Marigot Bay
32
Mar 11
8610
7 days
Round-trip Marigot Bay
32
Jul 08
8627
7 days
Round-trip Marigot Bay
32
Mar 25
8612
7 days
Round-trip Marigot Bay
32
Jul 22
8629
7 days
Round-trip Marigot Bay
32
Apr 08
8614
7 days
Round-trip Marigot Bay
32
Aug 5
8631
7 days
Round-trip Marigot Bay
32
Apr 22
8616
7 days
Round-trip Marigot Bay
32
Aug 19
8633
7 days
Round-trip Marigot Bay
32
May 20
8620
7 days
Round-trip Marigot Bay
32
Sep 02
8635
7 days
Round-trip Marigot Bay
32
Jun 03
8622
7 days
Round-trip Marigot Bay
32
Sep 16
8637
7 days
Round-trip Marigot Bay
32
Jun 17
8624
7 days
Round-trip Marigot Bay
32
Sep 30
8639
7 days
Round-trip Marigot Bay
32
Jul 01
8626
7 days
Round-trip Marigot Bay
32
Oct 14
8641
7 days
Round-trip Marigot Bay
32
Jul 15
8628
7 days
Round-trip Marigot Bay
32
Oct 28
8643
7 days
Round-trip Marigot Bay
32
Jul 29
8630
7 days
Round-trip Marigot Bay
32
Nov 11
8645
7 days
Round-trip Marigot Bay
32
Aug 12
8632
7 days
Round-trip Marigot Bay
32
Nov 25
8647
7 days
Round-trip Marigot Bay
32
Aug 26
8634
7 days
Round-trip Marigot Bay
32
Dec 09
8649
7 days
Round-trip Marigot Bay
32
Sep 09
8636
7 days
Round-trip Marigot Bay
32
Dec 23
8651
11 days
Round-trip Marigot Bay
36
Sep 23
8638
7 days
Round-trip Marigot Bay
32
Oct 07
8640
7 days
Round-trip Marigot Bay
32
Oct 21
8642
7 days
Round-trip Marigot Bay
32
Nov 04
8644
7 days
Round-trip Marigot Bay
32
Nov 18
8646
7 days
Round-trip Marigot Bay
32
Dec 02
8648
7 days
Round-trip Marigot Bay
32
Dec 16
8650
7 days
Round-trip Marigot Bay
32
ENJOY SPECIAL SAVINGS WHEN YOU COMBINE 7-DAY ESCAPES IN THE WEST INDIES. SEE PAGE 32 FOR DETAILS.
West Indies Jan 03
8601
11 days
Round-trip Marigot Bay
36
Jan 21
8603
7 days
Round-trip Marigot Bay
32
Feb 04
8605
7 days
Round-trip Marigot Bay
32
Feb 18
8607
7 days
Round-trip Marigot Bay
32
Mar 04
8609
7 days
Round-trip Marigot Bay
32
Mar 18
8611
7 days
Round-trip Marigot Bay
32
Apr 01
8613
7 days
Round-trip Marigot Bay
32
Apr 15
8615
7 days
Round-trip Marigot Bay
32
crystalyachtcruises.com | 1
W ELCOME On behalf of the entire Crystal Family, I am thrilled to introduce you to the All Exclusive™ world of Crystal®—boasting exhilarating discovery, unique experiences and all-inclusive luxury. Like you, I share a passion for travel, from sea to shining sea. And nowhere does a connection to the ocean present itself more intimately than it does aboard Crystal Esprit, a boutique luxury hotel on water. Aboard this butler-serviced yacht, water is truly the elixir of life, with all-suite accommodations offering spectacular views of exotic harbors, and a host of water toys sure to awaken your playful spirit while exploring iconic coastlines. From the Seychelles and the Adriatic to the tropical West Indies, discover places that inspire the ardent adventurer within each of us in thrilling, revealing and authentic ways simply unrivaled by any other manner of travel at sea or on land. The pages that follow are an invitation for you to begin your journey with us. Take a moment to let the images and information pique your wanderlust, and then imagine yourself enjoying the nuanced perfection of the Crystal yachting lifestyle—an intimate elegance and friendly camaraderie on board, fabulous Michelin-inspired cuisine, exceptional service, a choice of complimentary adventures ashore, and of course, the wonder of the sea itself. With uncompromising standards of all-inclusive luxury and incredible value, the journey is one of seamless luxury, flowing from magical mornings into breathtaking starlit evenings. Come fall in love with Crystal Esprit, and discover the award-winning service, space, quality, choices and extraordinary destinations unique to all things Crystal.
Warmest regards,
Edie Rodriguez Chairman, CEO & President Crystal
2 | crystalyachtcruises.com
TABLE OF CONTENTS 8
EXOTIC HARBORS
10
ACCLAIMED SERVICE
12
ELEGANT FLOATING HOTEL
14
EXTRAORDINARY CUISINE
16
UNSTRUCTURED BOUTIQUE LUXURY
18
UNRIVALED INCLUSIONS & EXCLUSIVE WATER TOYS
20
THE SEYCHELLES
24
THE ADRIATIC
30
THE WEST INDIES
38
CRYSTAL ESPRIT
42
BEFORE YOU SAIL
43
THE YACHTING LIFE
45
TERMS & CONDITIONS
crystalyachtcruises.com | 3
Above: Enjoying the beautiful West Indies
4 | crystalyachtcruises.com
There is a world out there. A world that calls to you. It begs you to journey to its furthest corners, and dive into its deepest secrets. It tempts with the promise of new, unexpected, and undiscovered, and rewards with the grandest adventures and simplest pleasures. It’s a world of authentic discoveries and personal connections, wrapped in the finest of luxuries. It tempts with lavish freedoms that seem more dream-like than reality, catering both to an adventurous spirit and to an adventurous palate. With breathtaking views from every conceivable vantage point, it offers exclusive access to the seemingly inaccessible, and custom experiences designed with trusted experience. Where limitless options are the only option. This is a world open to every wish and every dream. Anywhere, anytime. By sea, by land or by air. This is the All Exclusive™ world. Where luxury is every day, and every day is luxury. This is the new Crystal.
Where All Inclusive is All Exclusive.
TM
crystalyachtcruises.com | 5
A boutique luxury hotel on water. Uniquely designed to navigate the world’s most exotic harbors, providing unparalleled access to places of irresistible beauty. The Seychelles. The Dalmatian Coast and Greek Isles. And now, the West Indies. Clockwise from above: relaxing in the West Indies, Crystal Esprit’s submersible, Crystal Esprit Suite, indulgent cuisine, Patio Café
6 | crystalyachtcruises.com
THE CRYSTAL YACHTING LIFESTYLE
Gorgeous social spaces and impeccable butler-serviced suites rival any land-based hotel or resort in the destinations to which she travels. An All Exclusive™ experience curated for just 62 sophisticated travelers , enhanced by Crystal’s inimitable allinclusive indulgences. Michelin star-inspired cuisine and an endless pour of fine wines, champagnes and spirits. A state-of-the-art marina and exclusive water toys, adding an exhilarating dimension to active and cultured experiences ashore. Distinguished by Crystal’s award-winning pillars of service, space, quality and choices, Crystal Esprit’s ultimate luxury lies in her relaxed, unregimented pace.
crystalyachtcruises.com | 7
8 | crystalyachtcruises.com
EXOTIC HAR BORS From UNESCO-protected reserves
• Go yachting in the Greek Isles, from
to yacht-spangled harbors, Crystal
the bohemian-cool of Hydra and
Esprit travels to the very doorstep of
the Sanctuary of Apollo at Delphi to
some of the world’s most exclusive
the sapphire bay of Parga and the
destinations throughout the Seychelles,
turquoise blue waters of Corfu.
Adriatic, and now the tropical West Indies. Exotic islands with names like Praslin, Hvar and Hydra. Chic idylls such as Nevis, Jost Van Dyke and St. Barts. Itineraries are designed to complement the yachting experience, often islandhopping to multiple locales in a single day or remaining at anchor in exclusive coves by night. From sea to shimmering sea, whatever it is that piques your adventurous spirit, curated experiences and active discovery await. • Explore pristine nature, sugar-sand beaches and breathtaking reefs
• Cruise the stunning Dalmatian Coast, where majestic mountains and archaeological wonders abound, including treasured sites in Sibernik and Trogir, and the Venetian flair of Vis. • And now, just announced for winter 2017 and throughout 2018, experience the sun-drenched charms of the West Indies. Long a favorite rendezvous for the world’s traveling elite and renowned for its captivating island views, enjoy privileged anchorages and boutique experiences.
throughout the Seychelles on nineday journeys featuring a dash of cosmopolitan culture with an inclusive two-night, pre-cruise stay in Dubai.
Clockwise from left: parasailing in the West Indies, Hvar, fishing nets
crystalyachtcruises.com | 9
10 | crystalyachtcruises.com
ACCLAIMED SERVICE As your global ambassadors to the
• Crystal Esprit’s knowledgeable
world, your Crystal family shares a
Destination Leader is on hand to assist
passion for adventurous discovery.
with curating any personal adventures
• Officers and crew are hand-selected from the ranks of Crystal Cruises,
ashore. • Crystal’s acclaimed service extends
the World’s Most Awarded Luxury
ashore, with complimentary Crystal
Cruise Line™, as well as other boutique
Adventures in each destination. In
hospitality venues around the world.
most ports of call, guests have a
• The yacht’s casually elegant ambience is crafted to deliver an exceptional guest experience every moment of
choice of two: one soft adventure, the other culturally inspired, depending on the destination.
every day. • Service strikes a perfect balance of exacting professionalism and friendly camaraderie.
Clockwise from left: Open galley in the Yacht Club restaurant, fine dining, superb service
crystalyachtcruises.com | 11
12 | crystalyachtcruises.com
ELEGANT FLOATING HOTEL Unhampered by crowds or lines,
• Crystal Esprit offers dedicated spaces
Crystal Esprit is much like a private
for spa and fitness facilities with
club. A coveted inner sanctum.
Technogym fitness equipment and
• Our boutique luxury yacht is small enough to sail to bucket-list
outdoor yoga. • The window-lined Cove is a
destinations, allowing you to explore
welcoming spot to unwind and share
in a very personalized manner.
the day’s adventures with new friends.
• 31 beautifully appointed suites feature
• And unlike the shoreside hotels over
plush king-size beds piled high with
which she looks, Crystal Esprit island-
sumptuous pillows and the finest of
hops from one boutique port of call to
linens, and gorgeous bathrooms with
the next. Stunning views of the islands
glass-enclosed rainshowers.
themselves are enjoyed from her
• Spacious yet intimate, social spaces are welcoming enclaves of elegant
privileged vantage point at anchor in renowned harbors.
comfort, each an invitation for conversation and relaxation. • Sunset Deck crowns Crystal Esprit’s four decks, a gorgeous sun deck and splash pool wrapped with Balinese day beds, basket chairs and sun loungers.
Clockwise from left: Crystal Esprit Suite, Crystal Esprit Yacht Club, Sunset Bar
crystalyachtcruises.com | 13
14 | crystalyachtcruises.com
EXTR AOR DINARY CUISINE Pure. Fresh. Inspired. Award-winning
• Sunset Bar, a favorite place to gather
chefs take full advantage of the finest,
on the yacht’s top deck, especially
freshest local ingredients to create
while at anchor, is perfect for golden-
cuisine worthy of Michelin-level envy.
hour libations as the sun melts over
Elegant, open-seating dining venues
the horizon.
celebrate food, wine and a joie de vivre. • Superb six-star cuisine is served in the
• Also on the top deck, Sunset Grill offers tempting burgers and
elegant Yacht Club Restaurant; lavish
healthy wraps; fuel for optimal play
culinary presentations inspired by the
throughout your day.
flavors of lands explored share equal billing with classic specialties and innovative tasting menus. • The delightful indoor/outdoor Patio Café is ideal for small plates, creative salads, gourmet charcuterie, cheeses and pastries. A health bar has local fresh fruit and vegetable juices, too. • Welcome the day dining al fresco on
• Open 24 hours a day, The Pantry is a self-service bistro offering a menu of wines, coffees, light snacks and fresh pastries. • From Château Lafite Rothschild to Domaine de la Romanée-Conti and Krug Clos d’Ambonnay, an unlimited pour of more than a dozen hand-selected vintages and other
the Terrace, just aft of the Patio Café.
complimentary beverages enhances
Sip on an early morning espresso, and
mealtime, and cocktail hour.
nibble on an array of fresh fruits and fresh-baked delights.
Clockwise from left: Michelin-inspired cuisine, Patio Café, exacting attention to detail
crystalyachtcruises.com | 15
16 | crystalyachtcruises.com
UNSTRUCTUR ED BOUTIQUE LUXURY Luxurious and unregimented, by design.
• Exclusive water toys offer thrilling
The impromptu pleasures of the Crystal
choices for optional adventure in
yachting experience are indulged with
the Seychelles and West Indies: a
unrivaled choices.
two-passenger submersible for rare
• In nearly every port of call, a choice of two complimentary Crystal Adventures are on offer: one is
underwater discoveries and a Wider 32 speedboat*. * Use of marina platform and water toys
Cultural Exploration and the other is
may be subject to local port authority
Active Adventure.
restrictions.
• In the Seychelles and West Indies, the yacht’s marina platform is a tempting invitation to jump in and play—with swimming, plus complimentary snorkeling, kayaking, paddle boarding and jet skiing.*
Clockwise from left: snorkeling, relaxing on the beach, yoga
crystalyachtcruises.com | 17
18 | crystalyachtcruises.com
UNR IVALED INCLUSIONS & EXCLUSIVE WATER TOYS* Crystal Esprit offers a superior roster of quality inclusions, on board and ashore. YACHT AMENITIES • Exceptional Michelin star–inspired
• Exclusive “water toys” for optional adventures in the Seychelles and West Indies, including a two-person deepsea submersible, accommodating two passengers with a certified pilot, and
cuisine prepared by Crystal’s award-
a Wider 32 sport super-yacht tender
winning chefs.
with pilot.
• Fine wines, champagnes and premium spirits throughout the yacht. • All nonalcoholic beverages, including bottled water, specialty coffees, fresh juices and soft drinks.
SHORESIDE INCLUSIONS • Choice of two Crystal Adventures shore excursions in nearly every port. • Bicycles available in most ports for independent discovery ashore in
• All gratuities, aboard and ashore.
the Adriatic, while complimentary
• Wi-Fi/Internet availability (60 minutes
available depending on terrain.
bike tours in other destinations are
complimentary per guest, per day; additional connectivity available).
* Use of marina platform and water toys may be subject to local port authority
• A host of water sports enjoyed from
restrictions.
the yacht’s marina platform, including swimming, snorkeling, kayaking, paddle boarding and jet skiing.
Clockwise from left: jet skiing, Crystal Esprit Wider 32 speedboat, submersible
crystalyachtcruises.com | 19
Exploring the Seychelles by boutique yacht is the ideal way to enjoy all that the islands have to offer—snorkeling from the onboard marina, hiking through nature reserves or kayaking through hidden coves—without sacrificing luxurious accommodations. Now that’s Paradise Found. Clockwise from above: Seychelles, beautiful beach, red fody, spectacular Seychelles jungle
20 | crystalyachtcruises.com
THE SEYCHELLES Unique by a Thousand Miles
Undeniably one of the most beautifully secluded yachting areas in the world, the Seychelles beckon with pristine beaches, lush mountains and azure waters perfect for invigorating water sports. Huge, fantastically shaped boulders line the gorgeous sandy shores of La Digue. Reefs teeming with neon fish, living coral and jewel-toned shells paint a living seascape. Yet those who believe they’ll find little else than sun, sand and sea are in for a spine-tingling surprise. This remote archipelago a thousand miles from the nearest continent has earned the Seychelles its second title: “Galapagos of the Indian Ocean.” And so it is; a seabird sanctuary in the middle of the Indian Ocean, also home to such treasures as the Aldabra giant tortoise and the endemic coco de mer palm.
crystalyachtcruises.com | 21
SEYCHELLES VICTOR IA - DUBAI ROUND-TRIP VICTORIA | 9 DAYS | (2-NIGHT DUBAI LAND PROGRAM PACKAGE INCLUDED)
Laraie Bay Aride Island Big Sister Island Cousin Island
La Passe Praslin
St. Anne Island
Victoria Indian Ocean
2017 JAN 13/7603
FEB 3/7606
FEB 24/7609
JAN 20/7604
FEB 10/7607
MAR 3/7610
JAN 27/7605
FEB 17/7608
MAR 10/7611
DAY
PORT
1-2
Dubai, UAE (overnight Land Program)
3
Mahé/Victoria, Seychelles St. Anne Island, Seychelles (overnight)
4
5
St. Anne Island, Seychelles Cousin Island, Seychelles Praslin, Seychelles (overnight) Praslin, Seychelles La Passe, La Digue, Seychelles Laraie Bay, Curieuse Island, Seychelles (overnight)
6
Laraie, Bay, Curieuse Island
7
Aride, Seychelles
8
Big Sister Island, Seychelles
9
Mahé/Victoria, Seychelles (overnight) Mahé/Victoria, Seychelles
MAR 17/7612
ARRIVE
DEPART
5:45 pm 6:45 pm 2 pm 10 pm 9 am 11 pm
11:30 am 6 pm 6:30 am 6 pm
7 am 8 am
1 pm
2:30 pm
6 pm
7 am Disembark am
3-day/2-night pre-cruise inclusive land program in Dubai.* *In lieu of Dubai Land Program, a credit of $550 will be given. Departure/arrival times and order of ports subject to change based on weather/sea conditions.
CONTACT YOUR PREFERRED TRAVEL PROFESSIONAL TO BOOK EARLY FOR THE BEST AVAILABLE FARES VISIT CRYSTALYACHTCRUISES.COM FOR THE MOST UP-TO-DATE SHORE EXCURSION INFORMATION
22 | crystalyachtcruises.com
PR E-CRUISE & POST-CRUISE DISCOVERY From the City of Gold to the Maasai Mara National Reserve Crystal Esprit’s uniquely designed Seychelles itineraries allow you to check off three bucket list destinations in one amazing trip: Dubai, the Seychelles, and Africa! INCLUSIVE TWO-NIGHT DUBAI PROGRAM, PRE-CRUISE
OPTIONAL KENYA SAFARI, POST-CRUISE
Every Seychelles itinerary begins with an inclusive
Extend your travel discoveries with a four-day post-
two-night, pre-cruise stay in Dubai. Fly into the
cruise adventure to Kenya’s renowned Maasai Mara
“City of Gold” for your transfer to The Ritz-Carlton
National Reserve. This optional adventure is offered in
Dubai Jumeirah, where stellar accommodations are
partnership with Micato Safaris.
complemented by superior service. From here, the wonders of Dubai are easily explored, from haute couture shopping malls and traditional gold souks to
The $3,495* U.S. per person base fare (dependent on air transportation selected) includes:
desert safaris, world-class golf and so much more.
• Three-night luxury accommodations at the Norfolk
Following your Dubai explorations, you will fly to
• Air transportation from Mahé/Victoria to
Hotel and the Fairmont Mara Safari Club
Mahé/Victoria, Seychelles, to join Crystal Esprit. This
Nairobi and up to two scheduled flights during
program includes luxury hotel accommodations, all
the excursion
transfers to/from hotel and yacht at airports in both
• Welcome amenities and gifts
Dubai and Victoria, personal airport meet and assist,
• Game drive equipment and flight kits
all taxes and porterage, and breakfast daily.
• All gratuities to hotel staff and Micato Safari guides *Optional safari program is based on double occupancy and includes Economy Class air arrangements from Mahé to Nairobi. Single occupancy and/or Business Class air arrangement pricing are also available; call for details.
“ We’ve had the honour of outfitting African safaris for Crystal guests for almost two decades. We very much look forward to hosting guests from Crystal Esprit.” —DENNIS PINTO, MANAGING DIRECTOR, MICATO SAFARIS
Below left: Dubai, Below right: cheetah at Maasai Mara
23
24 | crystalyachtcruises.com
THE ADR IATIC Ionian Isles & Dalmatian Coast With over a thousand islands, dozens of marinas, and countless bays and inlets, the yachting scene of Dalmatia rivals any other. This is the Tuscany of long ago, a region coveted by Roman emperors, Venetian doges and Ottoman caliphs; and towns hold vivid examples of their medieval history. Yachting around bleached cliffs, ports come into view: Rovinj, Istria’s star attraction, and the exquisite Bay of Kotor. UNESCO sites abound from the Cathedral in Sibenik to Trogir, a Romanesque jewel. And even if you’ve traveled widely throughout the Continent, Dalmatia’s unique blend of Mediterranean languor, antiquity and natural beauty affords nothing but pure enchantment. Then again, yachting in the Greek Isles is pretty close to perfection too: days filled with myth and legend, rose-colored sunsets, star-studded nights. You’ll hear names that weave a web of fantasy: the Oracle at Delphi and Agamemnon’s Mycenae. Transit the Corinth Canal, too narrow for others to follow. Go river rafting in Parga and hiking in Hydra with its donkeys, rocks and celebrities. Sail from island to island, village to village, taverna to taverna. Then succumb to supreme luxury back on board.
Clockwise from left: Rovinj, Dubrovnik, Adriatic seaside dining
crystalyachtcruises.com | 25
ADR IATIC, MONTENEGRO, GR EECE ATHENS TO DUBROVNIK | 7 DAYS
DUBROVNIK TO ATHENS | 7 DAYS
Dubrovnik Adriatic Sea
Dubrovnik Kotor
Adriatic Sea
Corfu Parga
Ionian Sea Corinth Canal
Corfu Parga
Aegean Sea Itea
Ionian Sea Corinth Canal
Athens
Nรกvplion
Kotor
Athens
Nรกvplion
Hydra
Mediterranean Sea
Aegean Sea
Itea
Hydra
Mediterranean Sea
2017
2017
APR 23/7616
JUN 18/7624
AUG 13/7632
MAY 21/7620
JUL 16/7628
SEP 10/7636
DAY
PORT
1
Athens/Piraeus, Greece
2
Navplion, Greece
3
OCT 8/7640
DEPART
JUL 9/7627
JUN 11/7623
AUG 6/7631
DAY
PORT
9 pm
1
Dubrovnik, Croatia
9 am
10 pm
2
Kotor, Montenegro
Hydra, Greece Cruising the Corinth Canal
9 am
1 pm
3 4
4
Itea, Greece
9 am
6 pm
5
Parga, Greece
9 am
10 pm
6
Corfu, Greece
7
Kotor, Montenegro Dubrovnik, Croatia
ARRIVE
MAY 14/7619
SEP 3/7635
OCT 1 /7639
ARRIVE
DEPART
10 pm 9 am
5 pm
Corfu, Greece
12 pm
10 pm
Parga, Greece
9 am
6 pm
5
Itea, Greece Cruising the Corinth Canal
9 am
2 pm
9 am
5 pm
6
Hydra, Greece
9 am
10 pm
12 pm
10 pm
7
Navplion, Greece
9 am
6 pm
Disembark am
Departure/arrival times and order of ports subject to change based on weather/sea conditions.
Athens/Piraeus, Greece
Disembark am
Departure/arrival times and order of ports subject to change based on weather/sea conditions.
CONTACT YOUR PREFERRED TRAVEL PROFESSIONAL TO BOOK EARLY FOR THE BEST AVAILABLE FARES VISIT CRYSTALYACHTCRUISES.COM FOR THE MOST UP-TO-DATE SHORE EXCURSION INFORMATION
26 | crystalyachtcruises.com
Clockwise from top right: Corfu church, kayaking in Greece, Athens Acropolis
27
THE ADR IATIC DUBROVNIK TO VENICE | 7 DAYS
VENICE TO DUBROVNIK | 7 DAYS
Venice
Venice Rovinj
Rovinj
ˇibenik S Trogir Hvar Vis Korcˇula
ˇibenik S Trogir Hvar Vis Korcˇula
Dubrovnik
Adriatic Sea
Adriatic Sea
2017 Apr 30/7617
Dubrovnik
2017 Aug 20/7633
DAY
PORT
1
Dubrovnik, Croatia
2
Korcula, Croatia
3
Sep 17/7637
DEPART
Jul 2/7626
Jun 4/7622
Jul 30/7630
DAY
PORT
10 pm
1
Venice, Italy
9 am
10 pm
2
Hvar, Croatia
9 am
11 pm
4
Vis, Croatia
9 am
5
Trogir, Croatia
9 am
6
Sibenik, Croatia
9 am
7
Rovinj, Croatia
9 am
Venice, Italy
ARRIVE
May 7/7618
Aug 27/7634
Sep 24/7638
ARRIVE
DEPART
Rovinj, Croatia
9 am
5 pm
3
Sibenik, Croatia
9 am
10 pm
7 pm
4
Trogir, Croatia
9 am
10 pm
10 pm
5
Vis, Croatia
9 am
7 pm
7 pm
6
Hvar, Croatia
9 am
11 pm
10 pm
7
Korcula, Croatia
9 am
10 pm
Disembark am
Departure/arrival times and order of ports subject to change based on weather/sea conditions.
7 pm
Dubrovnik, Croatia
Disembark am
Departure/arrival times and order of ports subject to change based on weather/sea conditions.
CONTACT YOUR PREFERRED TRAVEL PROFESSIONAL TO BOOK EARLY FOR THE BEST AVAILABLE FARES VISIT CRYSTALYACHTCRUISES.COM FOR THE MOST UP-TO-DATE SHORE EXCURSION INFORMATION
28 | crystalyachtcruises.com
Clockwise from top right: Grand Canal in Venice, bicycling in Croatia, Croatian cafe
29
THE W EST INDIES Departing Weekly for Paradise Welcome to the most exciting new luxury experience in the islands. Departing every Sunday from Marigot Bay, our beautiful new boutique hotel offers two combinable itineraries to some of the world’s most exclusive yachting harbors. Sand-hop your way to sun-soaked islands where weathered fortresses stand guard. Drop anchor near sugar white beaches. Dive the vibrant coral reefs. Step ashore to hobnob with the hipsters on ritzy St. Barts and savor French/Creole cuisine on Nevis while sunsets torch the sky in a blaze of fiery reds. Or succumb to the irresistible allure of the British Virgin Islands, an international hotspot for sun-seekers and sailors. Go reef or wreck diving. Comb spectacular white-sand beaches. Hang with the locals at some of the world’s friendliest watering holes. Back on board, you can engage in high-adrenaline watersports directly from the marina, sip rum punch and read a book, work out at the gym, get a massage, or gaze out to sea with half-closed eyes…and relax.
Clockwise from top right: windsurfing in the West Indies, Virgin Islands beach
30
crystalyachtcruises.com | 31
W EST INDIES, BR ITISH VIRGIN ISLANDS 7-DAY ROUND-TRIP MARIGOT BAY
7-DAY ROUND-TRIP MARIGOT BAY
Anguilla
Anegada
Atlantic Ocean
Marigot Bay
Caribbean Sea
St. Barts
M an arig Fr d ot om St B . B ay ar ts
Scrub Island Tortola
Saba
Virgin Gorda
Jost Van Dyke
To
Ma
rig
The Indians
ot
Caribbean Sea
Ba
y
Antigua
Nevis
Peter Island Salt Island
2017
FEB 11/8608
JUL 1/8626
OCT 21/8642
2017
MAR 4/ 8609
JUN 24/8625
SEP 30/8639
NOV 12/7642
MAR 11/8610
JUL 15/8628
NOV 4/8644
NOV 19/7643
MAR 18/8611
JUL 8/8627
OCT 14/8641
NOV 26/7644
MAR 25/8612
JUL 29/ 8630
NOV 18/8646
DEC 3/7645
APR 1/8613
JUL 22/8629
OCT 28/8643
DEC 10/7646*
APR 8/8614
AUG 12/8632
DEC 2/ 8648
2018
APR 15/8615
AUG 5/8631
NOV 11/8645
2018
APR 22/8616
AUG 26/8634
DEC 16/8650
JAN 21/8603
MAY 13/8619
AUG 19/8633
NOV 25/8647
JAN 14/8602
MAY 20/8620
SEP 9/8636
FEB 4/8605
MAY 27/8621
SEP 2/8635
DEC 9/8649
JAN 28/8604
JUN 3/8622
SEP 23/8638
FEB 18/8607
JUN 10/8623
SEP 16/8637
FEB 11/8606
JUN 17/8624
OCT 7/8640
DAY
PORT
1
Marigot Bay, Saint Martin (French part)
2
St. Barts/Gustavia
3
Anegada, British Virgin Islands Scrub Island, British Virgin Islands (overnight)
4
5
6
7
ARRIVE
DAY
PORT
10 pm
1
Marigot Bay, Saint Martin (French part)
8 am
10 pm
2
8 am 6 pm
4 pm
Marigot Bay, Saint Martin Anguilla/Sandy Ground
Scrub Island, British Virgin Islands Jost Van Dyke, British Virgin Islands 10 am Great Harbor Jost Van Dyke, BVI (overnight) 5:30 pm
8 am 5 pm
Great Harbor Jost Van Dyke, BVI Salt Island, British Virgin Islands 7:30 am Tortola/Roadtown, British Virgin Islands 3 pm Peter Island, British Virgin Islands (overnight) 7:30 pm
6am 2:30 pm 6:30 pm
Peter Island, British Virgin Islands The Indians, British Virgin Islands Virgin Gorda, British Virgin Islands Gorda Sound, BVI (overnight)
7 am 12 pm 2:30 pm
8 am 1:30 pm 3:30 pm
DEPART
Gorda Sound, British Virgin Islands Marigot Bay, Saint Martin
ARRIVE
DEPART
(overnight) 9 am
7 am 10 pm
3
Saba, Netherlands
7 am
7 pm
4
Falmouth Harbor, Antigua & Barbuda
8 am
10pm
5
Coconut Grove, Nevis, St. Kitts and Nevis
7 am
10 pm
6
St. Barts/Gustavia (overnight)
8 am
7
St. Barts/Gustavia Orient Bay, Saint Martin (French part) Marigot Bay, Saint Martin (overnight)
9 am 7 pm
Marigot Bay, Saint Martin
7 am 6 pm
Disembark am
Departure/arrival times and order of ports subject to change based on weather/sea conditions.
5 pm Disembark am
Departure/arrival times and order of ports subject to change based on weather/sea conditions.
*This voyage is joined by Jean-Michel Cousteau. Please see page 34 for more details.
CONTACT YOUR PREFERRED TRAVEL PROFESSIONAL TO BOOK EARLY FOR THE BEST AVAILABLE FARES
Clockwise from top right: paddleboarding in crystal waters, rock-hopping along the beach, coral reef
ESPRIT COMBINATION SAILINGS
VISIT CRYSTALYACHTCRUISES.COM FOR THE MOST
Enjoy an additional 5% savings when you sail on these cruises back to back.
UP-TO-DATE SHORE EXCURSION INFORMATION
Ask your travel professional for details!
32 | crystalyachtcruises.com
33
W EST INDIES 6-DAY ROUND-TRIP MARIGOT BAY
Anguilla
SPECIAL GUEST: JEAN-MICHEL COUSTEAU
Atlantic Ocean
Marigot Bay
© Carrie Vonderhaar, Ocean Futures Society
St. Barts Saba
Caribbean Sea Nevis
Antigua
2017
2017
DEC 17/7647
DEC 10/7646*
PORT
1
Marigot Bay, Saint Martin (French part) (overnight)
2
Marigot Bay, Saint Martin Anguilla/Sandy Ground
9 am
7 am 10 pm
3
Saba, Netherlands
7 am
7 pm
4
Falmouth Harbor, Antigua & Barbuda
8 am
10pm
5
Coconut Grove, Nevis, St. Kitts and Nevis
7 am
10 pm
voyage to impart his expertise, love and insight for
6
St. Barts/Gustavia, St. Barthelemy
7:30 am
12 am
the current and future care of our water planet.
Marigot Bay, Saint Martin
ARRIVE
DEPART
On this 7-day round-trip Marigot Bay voyage,
DAY
Disembark am
Departure/arrival times and order of ports subject to change based on weather/sea conditions.
renowned oceanographer, explorer and founder of the Oceans Futures Society, Jean-Michel Cousteau joins Crystal Esprit’s December 10, 2017
An impassioned diplomat for the environment, Cousteau will share stories about the wonder of the sea, his vision for a healthy blue planet, and naturally, of his famous father, the legendary Jacques Cousteau. *Please see page 32 for itinerary details.
CONTACT YOUR PREFERRED TRAVEL PROFESSIONAL TO BOOK EARLY FOR THE BEST AVAILABLE FARES VISIT CRYSTALYACHTCRUISES.COM FOR THE MOST UP-TO-DATE SHORE EXCURSION INFORMATION
34 | crystalyachtcruises.com
Clockwise from top: Jean-Michel Cousteau, idyllic snorkeling, horseback riding on the beach, charming St. Barts
35
W EST INDIES 11-DAY MARIGOT BAY | MARIGOT BAY
11-DAY MARIGOT BAY | MARIGOT BAY
Anguilla
Anguilla
Atlantic Ocean
Marigot Bay
Atlantic Ocean
Marigot Bay
St. Barts
St. Barts
Saba
Saba St. Kitts
St. Kitts
Nevis
Nevis
Antigua Montserrat
Caribbean Sea
Montserrat
Caribbean Sea
Guadeloupe
2017 | 2018
2018
DEC 23/7648
JAN 3/8601
DEC 23/8651 ARRIVE
Antigua
DAY
PORT
1
Marigot Bay, Saint Martin (French part)
DEPART
2
Marigot Bay, Saint Martin
3
St. Kitts/Basseterre, St. Kitts and Nevis South Friar’s Bay, St. Kitts and Nevis
8 am 2 pm
4
Deshaies, Guadeloupe
8 am
6 pm
5
Plymouth, Montserrat (scenic cruising) Little Bay, Montserrat Rendezvous Bay, Montserrat
8 am 10 am 3 pm
9 am 2 pm 6 pm
Guadeloupe
DAY
PORT
(overnight)
1
Marigot Bay, Saint Martin (French part)
ARRIVE
DEPART
5 pm
2
Marigot Bay, Saint Martin
1 pm 6 pm
3
Saba, Netherlands
7 am
7 pm
4
St. Kitts/Basseterre, St. Kitts and Nevis South Friar’s Bay, St. Kitts and Nevis
8 am 2 pm
1 pm 6 pm
5
Deshaies, Guadeloupe
8 am
6 pm
6
Plymouth, Montserrat (scenic cruising) Little Bay, Montserrat Rendezvous Bay, Montserrat
8 am 10 am 3 pm
9 am 2 pm 6 pm
(overnight) 5 pm
6
Falmouth Harbor, Antigua & Barbuda
8 am
6 pm
7
Coconut Grove, Nevis, St. Kitts and Nevis
8 am
10 pm
7
Falmouth Harbor, Antigua & Barbuda
8 am
6 pm
8
Saba, Netherlands
7 am
7 pm
8
Coconut Grove, Nevis, St. Kitts and Nevis
8 am
10 pm
9
St. Barts/Gustavia (overnight)
8 am
8 am
10
St. Barts/Gustavia (overnight)
11
Anguilla/Sandy Ground Marigot Bay, Saint Martin
9
St. Barts/Gustavia (overnight)
12 am
10
St. Barts/Gustavia (overnight)
6 pm
11
Anguilla/Sandy Ground
8 am
Disembark am
Departure/arrival times and order of ports subject to change based on weather/sea conditions.
Marigot Bay, Saint Martin
12 am 8 am
6 pm
Disembark am
Departure/arrival times and order of ports subject to change based on weather/sea conditions.
CONTACT YOUR PREFERRED TRAVEL PROFESSIONAL TO BOOK EARLY FOR THE BEST AVAILABLE FARES VISIT CRYSTALYACHTCRUISES.COM FOR THE MOST UP-TO-DATE SHORE EXCURSION INFORMATION
36 | crystalyachtcruises.com
Clockwise from top right: going to snorkle in the British Virgin Islands, dining al fresco, West Indies harbor
37
Aboard Crystal Esprit, discover a world of casual elegance, crafted to deliver an exceptional guest experience. Butler service for every suite. Michelin-envy cuisine and six-star service. And privileged access to the world’s most stunning coastlines.
Opposite: Crystal’s 2-person submersible
38 | crystalyachtcruises.com
CRYSTAL ESPR IT
Luxuriously modern and tastefully nautical, Crystal Esprit enchants with the welcoming ambience of a private seaside home. Subtle navigational cues accentuate the natural materials, rich woods and gorgeous marbles found throughout this boutique yacht, offering a refined nod to nautical traditions. Social spaces and restaurants foster a relaxed environment for engaging camaraderie. And beautifully appointed suites are sanctuaries of exceptional comfort and design. At anchor in fabulous harbors, Crystal Esprit boasts incredible views of lush islands and fascinating scenery, especially enjoyed from the al fresco Sunset Bar on the yacht’s top deck. Equally as inviting is the marina platform for swimming, snorkeling and exploring some of the world’s most magnificent waters.
crystalyachtcruises.com | 39
ALL-SUITE ELEGANCE OS Owner’s Suite | 515 sq. ft. / 47.8 sq. m.
S1
S2
S3
Yacht Suite | 280 sq. ft. / 26 sq. m.
S4 Yacht Suite | 223 sq. ft. / 20.7 sq. m.
Each of Crystal Esprit’s 31 suites is a sanctuary unto itself. Surrounded in nautical elegance of fine proportion, subtle navigational cues are accentuated by natural materials, rich woods and gorgeous marbles, offering a refined nod to yachting traditions. All feature: • King- or queen-size bed, piled high with the finest linens, plush duvets and pillows of choice • Personal butler service with gratuities included; unpacking and packing upon request • Bedside iPads for entertainment, daily news and shipboard information • 42" flat-screen HDTV, on-demand movie selections • Concealed mini bar/refrigerator stocked to preferences • Wi-Fi/Internet availability (60 minutes complimentary per guest, per day; additional connectivity available) • Italian fashion house ETRO bath and shower amenities, bathrobes, and slippers
40 | crystalyachtcruises.com
• Spacious closets, integrated cabinetry, and storage accommodating longer stays • Architectural and task lighting easily adjustable on preference • Custom-designed bathrooms with glass-enclosed rain showers, double vanity marble sinks, hairdryer, and highend finishes plus modern technologies, including backlit mirrors with integrated TV and sound system • Personal safe • Twice-daily housekeeping with nightly turndown service • 110/220V power sockets and USB • Self-service laundry
DECK PLANS Note: third berth available in OS, S1, S2 and S3 only, based on availability and capacity Connecting rooms
Forward Stairs
Forward Stairs
202
201
206
203
Forward Stairs
302
301
Sunset Pool & Deck Cove
208
210
205
306
207
308
303
305 Self Service Laundry
Self Service Laundry
212
Pool
310
307
312
309
209 216
Yacht Club Restaurant
218
211
316
311
220
215
318
315
SH
L G
G
222
217
Sauna Spa
Doctor
L Aft Stairs
Aft Stairs
Aft Stairs
Sunset Gym
Sunset Grill
Compass Room The Pantry Reception
Patio Cafe
Sunset Bar
Submersible
Submersible platform
Submersible & Swim Platforms Accessible from Marina Deck 1
Seabreeze Deck 2
Horizon Deck 3
Crystal Deck 4
Sunset Deck 5
crystalyachtcruises.com | 41
BEFOR E YOU SAIL AIR TRANSPORTATION/LUGGAGE Transfers, porterage and luggage handling are part of our optional Crystal Air/Sea Program. If you choose to arrange for air travel independently, you may purchase embarkation and disembarkation airport transfers from Crystal Cruises up to seven (7) days prior to the cruise. When making your own air arrangements, we recommend allowing a minimum of five hours between your flight arrival time and the yacht’s sailing time. Specific port and pier information and embarkation times are stated on your cruise ticket. You must be on board the yacht at least two (2) hours prior to sailing. If the yacht is scheduled to remain in port overnight or has a scheduled departure time after 9:00 pm, please plan to be at the pier no later than 7:00 pm for security clearance and check-in. When planning your return flights, please take into consideration the date and time the yacht docks at the final port. Customs and Immigration must conduct various inspections before you are allowed to disembark. Disembarkation usually starts around 8:30 am, and all guests must debark the yacht by 10:00 am. Times may vary if the yacht is in port the night prior to disembarkation. Before booking your departing flights, please also take into account the time needed at the airport for airline check-in and security procedures. Some cities require a longer transfer time due to stringent customs procedures or travel time to the airport. If you are making independent reservations to fly home directly after the cruise, your travel agent should contact Crystal Cruises’ Reservations for flight departure guidelines, which vary by cruise itinerary and port. Guests should contact the airlines directly to add frequent flyer numbers for mileage accrual, secure seat assignments, arrange for special service requirements and provide a personal phone contact for last-minute flight updates. Details regarding checked and carry-on luggage allowances (restrictions, size, weight and quantity) and applicable fees, miscellaneous service airline fees or other flight-related inquiries should be discussed directly with the airlines or through your travel agent. Flight schedules sometimes change. We strongly suggest that you reconfirm all flight numbers, flight times, check-in times, departure terminals and locations and seat assignments for both outbound and return flights 96 hours prior to departure. In case of emergency, guests should contact the emergency number, 1-310-788-8658. BAGGAGE, VALUABLES & OTHER POSSESSIONS Guests may bring aboard the yacht a reasonable amount of clothing and personal effects without charge, subject to airline restrictions. All baggage must be securely packed and distinctly labeled with the guest’s full name, Crystal Esprit, the suite number of the guest and the sailing date of the yacht. All checked baggage must be locked. Guests must personally carry baggage containing breakable items and valuables, including but not limited to jewelry, watches, money, precious stones and metals, securities, checks, other financial instruments and/or tickets, at all times during transit, including but not limited to on and off the yacht. Guests should not give such baggage containing breakable items or valuables to anyone at any time, including but not limited to porters, yacht personnel or anyone else who is not known personally to the guest, regardless of any assurances given that it is safe to do so, at any time, including during transit to and from the airport, arrival at the yacht, boarding and checking into guest’s suite or at any other time while traveling. Such baggage is the full and sole personal responsibility of the guest at all times and may not be included with checked baggage. Guests are personally responsible for their baggage throughout the travel process and should personally ensure that their valuables are carried to their suites and stored appropriately in the suite safe. Crystal Cruises is not responsible for loss of or damage to any such items. BOARDING THE YACHT The exact embarkation and sailing times are specified on your cruise ticket. All guests must carry a passport that is valid for six (6) months after the end of the cruise in order to embark. At most embarkation ports, the yacht is usually available for guests to board after 12 Noon (after the yacht has been cleared by the local port authority). Suites are available for guests only after 3:00 pm. On succeeding cruise days (the second cruise day through the last
42 | crystalyachtcruises.com
cruise day or night prior to disembarkation), all guests must be on board no later than 30 minutes prior to the scheduled departure. When in port during a cruise, our unique computerized security system takes a reading of each guest’s photo room key card at the gangway for identification purposes and to inform the yacht when a guest leaves and returns. Please note: To help ensure an efficient embarkation process, it is highly recommended that guests register their credit cards online at our Priority Check-in & Planning Center (PCPC) before the cruise. Please refer to page 9 for more details about our Priority Check-in & Planning Center. If you have not registered your credit card prior to arrival, you will need to do so during embarkation. Registering your credit card provides you with the convenience of settling your onboard expenses using our Express Check-out System, ensuring a smooth and expeditious process at the conclusion of your cruise. You will receive an itemized statement delivered to your suite on the morning of debarkation, and your credit card will be billed automatically through your credit card company. If you wish, at the conclusion of the cruise, you may elect to pay for your onboard expenses in cash or by check at the Reception Desk. If you decide to pay for your expenses by cash or check, please notify the Reception Desk and your credit card will not be charged. Please note: Not all checks are accepted. Only personal US Dollar or checks with US Dollar accounts. CLOTHING SUGGESTIONS/DRESS CODES The dress code aboard Crystal Esprit is Crystal Yacht Casual. In line with a yachting lifestyle, Crystal Yacht Casual attire is comfortably chic for both women and men. By day, this includes tasteful bathing suits, cover-ups, shorts and resort wear. By evening, elevated fashionably stylish resort wear is appropriate. For days in port or depending on your activity, be sure to bring comfortable walking/sports shoes. Check with your travel agent for special items you might want to pack for your destination and the time of year you are traveling. There are bathrobes and slippers in each suite for your use during the cruise. Other amenities include a hair dryer, ETRO soap, body lotion, shampoo and conditioner. We suggest you bring the following items onboard: 1. 2. 3. 4.
Insect repellent Sun block After sun lotion Moisture management clothes for walking around outside or during activities 5. Appropriate footwear for activities 6. If you are planning on participating in a lot of watersports, a second skin or UV protection clothing 7. A day pack/rucksack 8. Sunglasses 9. Hat 10. One pair of closed toe shoes CRUISE TICKET/LUGGAGE TAGS Your cruise ticket is enclosed with your travel documents; it must be in your possession, along with your valid passport, when you board the yacht. Please read the complete terms and conditions on your cruise ticket as you are bound by them. Immediately following the terms and conditions, you will find the Cruise Itinerary and Travel Advisories with important details specific to your travel plans. Prior to leaving for the airport, please be sure to complete and attach a Crystal Yacht Cruises luggage tag to each checked bag so it can be easily identified upon arrival. CRYSTAL SOCIETY® If you have sailed with us before, you are a member of the Crystal Society® and have a personal Crystal Society number. Please make sure your travel agent has this number to ensure that you receive your Crystal Society benefits and savings on future cruises. If you wish to redeem a Crystal Society Milestone on your cruise, it must be requested by your travel agent before you sail. Please refer to the terms and conditions of the Crystal Society Benefits Program for further information, which are available at crystalcruises.com.
BEFOR E YOU SAIL INOCULATIONS Requirements for inoculations often change. Crystal Cruises informs you of the health requirements; however, it is your responsibility to have all required vaccinations with a signed International Certificate of Vaccination. We recommend that you contact your personal physician with any health concerns. Failure to comply can result in refusal of passage by international Customs and Immigration authorities. MEET AND ASSIST Domestic If you are participating in our optional Air/Sea Program or have purchased our transfers or requested Meet and Assist services in cities where this service is available, a Crystal Cruises representative will meet you in the baggage claim area. Please claim your luggage and leave both the luggage and claim checks with the representative. To reserve your transfer, log in to your reservation at the Priority Check-in and Planning Center (PCPC). International If you are arriving on an international flight, you will need to proceed through Immigration, claim your luggage and clear Customs prior to meeting your representative. You will then be escorted to the motor coach for the transfer service. To reserve your transfer, log in to your reservation at the Priority Check-in and Planning Center (PCPC). CRYSTAL VIP AIRPORT SERVICE In order to ensure a more seamless travel experience, consider our optional service that allows you to arrange customized assistance starting from your home all the way to the yacht, including personal attention at the airport during check-in, connections, security and Customs. To reserve the Crystal VIP Airport Service, log in to your booking at the Priority Check-in & Planning Center (PCPC). PASSPORTS/VISAS A passport valid for six (6) months after the completion of the cruise is required for ALL guests. Four blank visa pages are recommended per cruise for international voyages (if you are traveling on two back-to-back voyages, you need eight blank visa pages). Guests must take full responsibility for securing the required travel documents prior to departure. Failure to comply may result in refusal of passage by Customs and Immigration authorities. On most cruises, passports are collected and retained by the yacht staff for the duration of your voyage in order to facilitate official clearance in each port of call. VISA REQUIREMENTS Visa requirements vary from country to country. Crystal Yacht Cruises informs U.S. citizens of specific visa requirements. Visa information may also be obtained through the local embassy or consulate of the countries you will be visiting. As requirements vary for each nationality, we request that all non-U.S. citizens contact their travel agent or local authorities to determine their individual visa requirements for ALL ports. Failure to comply with requirements may result in refusal of passage. It is your responsibility to obtain all necessary visas. Visas must be obtained regardless of whether you plan to go ashore or remain on board while in ports that require visas. Everyone must be cleared by local Immigration authorities upon arrival in port, regardless of the length of the yacht’s call. Please note: We recommend you contact your travel agent to ensure you have secured all necessary visas and that all documentation is up to date. Crystal Yacht Cruises cannot be held responsible at the time of sailing for any visa information provided by us or travel agents, as visa rules and requirements change regularly. Priority Check-in & Planning Center (PCPC) Our Priority Check-in & Planning Center (PCPC) at crystalcruises.com will streamline your embarkation process and allow you to pre-reserve shoreside activities. Please note: Guests will not be able to access PCPC within seven (7) days prior to sailing. Guests may make the following pre-cruise reservations online at the Priority Check-in and Planning Center (PCPC): • • • •
Crystal Adventures complimentary and optional shore excursions Crystal VIP Airport Service Luggage Concierge Private Transfers
All reservations are subject to availability. Online reservations for shore excursions are available approximately six (6) months prior to sailing. Please note: Luggage Concierge is a referral service and not a complimentary service by Crystal Cruises. Special Dietary Requests Prior to departure, special dietary requests must be sent in writing to Crystal Cruises’ Onboard Guest Services Department by fax at 310-785-3975, or via email to onboardgstsvcs@crystalcruises.com. Please submit your dietary request in writing to our Onboard Guest Services department no later than 90 days prior to your cruise, and confirm your arrangements with the Food and Beverage staff on the day of embarkation. There may be a charge for some special requests, as well as any applicable shipping fees. VALUABLES While in transit to and from the yacht or when participating in a Crystal Adventures shore excursion, personal items and valuables such as jewelry, medication, tickets, passports and visas should be packed with your hand luggage and kept with you at all times. Please note: We highly recommend that you keep your carry-on luggage with you when in transit. Should you choose to check your carry-on luggage, Crystal Yacht Cruises cannot be held responsible for the luggage or the contents. For additional details, please refer to your cruise ticket and the “Baggage, Valuables & Other Possessions” section as mentioned above. Each suite is equipped with a personal safe.
THE YACHTING LIFE BARS & LOUNGES Crystal Esprit offers two lounges in which you may enjoy fine wines and spirits, refreshing beers and other libations. The al fresco Sunset Bar is located on the top aft deck of the yacht. The Cove is the yacht’s premier gathering place to enjoy drinks, entertainment and catching up with fellow guests. Guests must be at least 18 years old to be served wine and beer and at least 21 years old to be served spirits. When docked or anchored in U.S. ports, within the three-mile limit, guests must be at least 21 years old to be served any alcoholic beverage. BUSINESS SERVICES One open conference room, the Compass Room, is available for meetings on board Crystal Esprit. Two laptops are available on board for guest use. For your convenience, 24-hour Wi-Fi access is also available throughout the yacht, reception permitting. BUTLER SERVICE Butler service is available in every suite. Your Butler provides unpacking and packing upon request and in-suite room service. COMMUNICATION Mail Included in your travel documents is a Communications brochure that lists the addresses of the embarkation and disembarkation ports where mail can be forwarded or delivered to you on board. Postage and mailing services are available on the yacht. Be sure to allow sufficient time for delivery to distant destinations. Telephone Crystal Esprit is equipped with a telephone system that allows you to make direct-dial satellite* phone calls from your suite. Calls are billed to your yacht account or a major credit card. However, please be aware that the $2.50* per-minute cost to use this satellite system is significantly higher than a normal shoreside call. You may also wish to use pay phones located in various ports of call. Crystal Esprit does not offer cellular services at sea. If a signal is available from shore, cellular devices should work. Please note that roaming charges will apply and appear on your personal cellular invoice. Contact your mobile home service provider for more information about rates, additional fees and taxes. While you do not need to do anything special to connect, you must have authorized service for international dialing through your home provider. To determine if there is cellular access available in the area
crystalyachtcruises.com | 43
THE YACHTING LIFE of the world to which you will be traveling, please contact your home service provider. Satellite Reception* *Rates are subject to change without notice. Connection depends on satellite availability and cannot be guaranteed. All electronic communication to and from the yacht is via satellite. Interruptions in satellite reception can occur at any time without notice. While we regret this and apologize for any inconvenience it may cause, Crystal Yacht Cruises cannot guarantee that communication connections for telephone, television, Internet or email will be available at all times in all areas of the world. Wi-Fi Service & Internet Access Crystal Yacht Cruises is pleased to provide both complimentary Wi-Fi service and satellite Internet access for our guests. All onboard Internet traffic travels from the yacht to a satellite before returning back to earth to load web pages. While aboard, there is no local high-speed Internet provider such as you would have at home. Satellite communication is the only way to “plug in” and access the Internet. We are pleased to offer all the Internet comforts of home, and we hope you understand that it takes a little extra time as web pages travel the extra miles for you. Please note: Voice and video calling services such as Skype and FaceTime may not be available on board. Digital Content We highly recommend that you download the following apps prior to leaving for your cruise in order to take full advantage of all the digital content and entertainment while on board Crystal Esprit:
Crystal Esprit serve modern and classic specialties imagined by Crystal’s highly awarded chefs, all created from the finest and freshest local ingredients available. Breakfast and lunch are served in The Patio Café. Dinner is served in the Yacht Club Restaurant. Breakfast items include madeto-order omelets, waffles and pancakes, as well as a health bar that offers fresh fruit and vegetable juices. Lunch options include made-to-order pastas and risottos and a raw salad bar. Dinner offerings include a modern tasting menu and a classic menu along with regionally inspired cuisine. The Grill The Grill is an outdoor dining venue that features burgers, pizzas, salads and location permitting, regionally inspired global street food that is served tapas-style to reflect the destinations visited by Crystal Esprit. The Grill is located on Sunset Deck 5, midship. The Pantry The Pantry is the self-service bistro and wine bar featuring a curated selection of coffees, fine wines, light snacks and freshly baked pastries. Open 24 hours a day, The Pantry is located inside on Seabreeze Deck 2, aft. DRESS CODES See “Clothing Suggestions/Dress Codes” on page 42. ELECTRICAL APPLIANCES
• Crystal Storyteller app: For uploading and sharing your photos on social media such as Facebook and Instagram
Both 110-volt (American current) and 220-volt (European current) outlets, as well as USB ports, are available. A hair dryer and interactive digital bedside iPad tablet are provided in each suite. If you have questions about compatibility of appliances, please ask your Suite Attendant. Please note: Worldwide adaptors are not available onboard and should be purchased prior to boarding.
• Press Reader: To access select national and international newspapers and Crystal Adventures shore excursions books
ENTERTAINMENT OPTIONS
• Crystal Esprit (by Intelity): To get all the Digital Directory information on your phone and to enable stream movies.
• Swank Media Player: To view movies on demand All apps are available in iTunes and/or Google Play. The latest iOS is required to run most apps. iPad/Tablet Usage Crystal Cruises supports the use of iPads and other tablets on board Crystal Esprit. To ensure that you can use your iPad or tablet, update the operating system/software to the latest version prior to embarkation. CURRENCY/YACHT ACCOUNT At the beginning of the cruise, to expedite the settlement of your account, all guests must register a credit card and your signature will be taken upon check-in. Your yacht account and charges may be settled with cash, traveler’s checks, MasterCard®,VISA®, American Express®, Diners Club®, Discover Card® or JCB Card. Personal checks (drawn on U.S. banks only) of up to $1,000 USD within a 24-hour period for a total of $4,000 USD per cruise may be cashed on board. Guests may cash traveler’s checks up to $1,000 USD within a 24hour period. The maximum amount of traveler’s checks that can be cashed by one person is $1,000 USD times the number of days in the cruise. Credit card payments and personal checks are subject to credit clearance. In some ports, a local currency exchange service may be available on board. Please note: If not used before the end of your cruise, some yacht credits may not be redeemable for cash and will be forfeited. CUSTOMS/DUTY-FREE EXEMPTIONS All luggage is subject to inspection by U.S. Customs upon return to the United States. Guests originating or terminating their cruise in a foreign port are also subject to inspection by U.S. Customs officials. Depending on countries visited, U.S. residents are allowed a duty-free exemption of $200, $300 or $1,600 USD. There are limits on the amount of alcoholic beverages, cigarettes, cigars and other tobacco products you may include in your dutyfree personal exemption. Additional information can be obtained at any local U.S. Customs office or by visiting the travel section of www.cbp.gov. Customs regulations are subject to change without notice, and guests are responsible for familiarizing themselves with the regulations. DINING The Yacht Club Restaurant and The Patio Café The restaurants on board
44 | crystalyachtcruises.com
Fitness Activities A dedicated Destination and Fitness Supervisor will assist you in choosing appropriate shore excursions and other physical fitness activities. A sampling of possible activities may include yoga and meditation classes, as well as a variety of health and wellness seminars. The selection of activities may vary. In-suite Entertainment & Information System Your suite includes a flat-screen, high-definition satellite TV to view movies and other TV content. All suites include our interactive TV system for Movies on Demand. Available content may be limited in some areas of the world, depending on the satellite signal. Swank Media Player offers Movies on Demand. The daily program, activities and other announcements are available via an iPad provided in your suite. The Cove The Cove lounge will offer nightly entertainment with a vocal or piano entertainer. Guests may also screen films and watch sporting events in The Cove. Swank Media Player Used for streaming on-demand movies to your personal devices such as iPad, iPhone or tablet, we highly recommend downloading the Swank Media Player app before leaving for your cruise. GRATUITIES Crystal Yacht Cruises All-Inclusive fares include beverages, fine wines, champagne, premium spirits and all non-alcoholic beverages such as bottled water, soft drinks and specialty coffees; gratuities for housekeeping, dining and bar staff; personal Butler service and marina and water sports equipment including a wide variety of fishing and aquatic equipment (water skis, wakeboards, kayaks, jet skis, cuba/snorkeling equipment). LAUNDRY & PRESSING SERVICES Pressing and laundry services are available on Crystal Esprit. Please contact your Butler or Suite Attendant to pick up your laundry or pressing. While pressing is complimentary, there is a nominal charge for laundry per item. A complete list of laundry fees is available on board the yacht. LUGGAGE All check-in luggage is collected outside your suite door on the last night of your cruise in order to be cleared through Customs before disembarkation. Please remember to lock your luggage and do not pack critical travel documents such as +passports, wallets and air tickets in your check-in
THE YACHTING LIFE luggage. You may wish to pack a small overnight bag to keep your personal items, valuables, medications and identification with you. MEDICAL INFORMATION & SPECIAL REQUESTS Crystal Yacht Cruises is dedicated to providing a comfortable experience for all our guests. We make every effort to accommodate the needs of persons with disabilities. Crystal Yacht Cruises does not discriminate against any person on the basis of disability. The professional services of our physician, as well as certain medications, are available on board at reasonable costs. Guests requiring ongoing medication, or who have specific dietary needs are advised to bring an ample supply of medication or dietary supplements with them in their carry-on luggage. SPECIAL NEEDS & ACCOMMODATIONS The suites and public spaces on board Crystal Esprit do not have any elevators as these vessels were not originally constructed to be wheelchair accessible. In addition, there is no elevator access to board the yacht. As a result, Crystal Esprit may not be suitable for people relying solely on wheelchairs for transportation. GOING ASHORE Guests with disabilities should take note that not all ports are wheelchair accessible. Gangways and port access vary greatly around the world and, in ports where the yacht must anchor, guests are taken ashore in tenders and/ or ferries, which are not likely to be wheelchair accessible, as well as Zodiacs, which are not wheelchair accessible. Crystal Yacht Cruises reserves the right, without liability, to refuse to board or transport guests whose medical condition, limited mobility or disability is not compatible with security rules and requirements specific to the navigation area or who, in Crystal Yacht Cruises’ opinion, is unfit for travel on the yacht. ONBOARD YACHT CREDITS Credits are subject to change and may be adjusted or denied based on changes to the reservation, such as category assignment, fare revisions or travel dates. Credits may not be applied as a deduction toward current or future cruise fares, port, security and handling charges, prepaid shore excursions or airfare add-ons Cruise credits may not be applied to cancelled reservations (whether paid in part or in full) and are not covered by Crystal’s Cruise Protection Plan. Yacht onboard credits are non-redeemable for cash, are not transferable, and are valid for one sailing (defined as a booking) only and are only applicable on board. SHORE EXCURSIONS Crystal Yacht guests can be as active as they wish, and there will be multiple opportunities during the voyage to engage in adventures in some of the most beautiful yachting destinations in the world. In many of the places we visit, you’ll have a choice of two complimentary Crystal Adventures – Cultural Adventures and Expedition Adventures. Crystal Yacht Cruising is all about the destination and immersing oneself in a way that is enriching, enlightening and actively engaging. • Cultural and Soft Adventures (depending on port): For your convenience and planning, these complimentary shore excursions may be reserved in the Priority Check-in and Planning Center (PCPC). • Bicycles: Additionally, guests may choose to go ashore on their own or use one of the complimentary bicycles provided in many ports through local tour operators. Please note: Bicycles in ports are subject to availability, dependent on prevailing weather conditions, extremely limited availability, dependent on safety conditions and local restrictions in each port. • Optional boutique/ private adventures: These may be available at an additional cost, based on port opportunities. These adventures will be posted on the website, by voyage, as soon as they become available and may be reserved through the Priority Check-in and Planning Center (PCPC). For more details on our Crystal Adventures programs, disclaimers and information pertaining to Accident, Injury and Property insurance, as well as a list of excursions where special cancellation conditions apply, please refer to your cruise-specific electronic tour book.
SMOKING POLICY Smoking is not permitted anywhere indoors on Crystal Esprit. A small area on an outside deck has been designated as a smoking area. Sundries are not available on Crystal Esprit. Guests should purchase necessary sundry items such as toothbrush, toothpaste, deodorant and razors before boarding the yacht. All itineraries, fares, programs, promotions and policies are subject to change at the discretion of Crystal Cruises, LLC. Crystal Cruises, LLC reserves the right to correct errors or omissions and to change any and all fares, fees, promotions and programs at any time with or without notice. Refer to crystalcruises.com for the most updated Terms and Conditions. If you have further questions not answered in this guide, please contact your travel agent, visit us online at crystalcruises.com, send an email to onboardgstsvcs@crystalcruises.com, call 1-866-446-6625, or write directly to: Crystal Cruises, LLC Onboard Guest Services Department 11755 Wilshire Boulevard, Suite 900 Los Angeles, CA 90025
TERMS & CONDITIONS Crystal Yacht Cruises: Ticket Terms & Conditions 2017-2018 TICKET TERMS & CONDITIONS
IMPORTANT NOTICE TO GUESTS: THE FOLLOWING TERMS AND CONDITIONS ARE THE ENTIRE AGREEMENT BETWEEN CRYSTAL CRUISES AND YOU. PLEASE READ THEM CAREFULLY, AS WE ARE BOTH BOUND BY THEM. THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE WITH OR WITHOUT NOTICE. THIS IS A CONTRACT WHICH AFFECTS YOUR LEGAL RIGHTS, PARTICULARLY SECTION 13 GOVERNING THE PROVISION OF MEDICAL SERVICES AND SECTIONS 17, 18, 20, AND 21 LIMITING CRYSTAL’S LIABILITY FOR YOUR DEATH, ILLNESS, INJURY, OR DAMAGE CLAIMS RELATING TO BAGGAGE OR PERSONAL PROPERTY, LIMITING YOUR RIGHT TO SUE, AND REQUIRING ARBITRATION AND WAIVER OF JURY TRIAL FOR CERTAIN CLAIMS. 1. Definitions: The term “Ticket” refers to the terms and conditions of this passage contract as indicated below. The term “Guest” refers to a passenger on the ship and includes every person named on the face of the Ticket; the term “Ship” includes the ship named in the Ticket or any ship substituted for the ship named in the Ticket, and its tenders or any other means of conveyance controlled by Crystal Cruises; the term “Crystal Yacht Cruises” is equivalent to “Crystal Cruises “or “Crystal,” and includes the Ship, its owner, operator, manager, charterer and agents, any and all affiliated or related companies and the sales representatives and all employees, officers, crew, pilots, and agents of such individuals and companies. 2. Cruise Fare: A) Cruise fare includes all normal shipboard services and facilities plus all nonalcoholic beverages, select wines and liquors, and gratuities for housekeeping, dining and bar staff. The cruise fare does not include cruise port, security, navigation, berthing, stevedoring, and baggage handling/storage charges, fuel surcharges, fees or charges imposed by governmental or quasi-governmental authorities, shore excursions, sightseeing or meals ashore, taxes, gratuities, visa fees, laundry or valet service, or any item or service whatsoever of a personal nature, such as medical treatment, expenses incurred on board or ashore in connection with medical treatment, medical condition, or medical debark, massage, spa services or hairstyling for which separate charges may be imposed. Transfers between the airport and ship on the day of embarkation and disembarkation are included for full-fare Guests purchasing Crystal Cruises’ Optional Air/Sea Program described below. Cruise fare does not include miscellaneous charges levied by the air carriers for services, including but not limited to luggage, meals, special seat assignments or any other airlineprovided service, which are the Guest’s responsibility. Details regarding such fees are available on the individual airlines’ websites. B) All offers may not be combinable with other promotions, apply to first two Guests in stateroom or Suite, are capacity-controlled, subject to availability and may be changed or withdrawn at any time. Crystal Cruises reserves the right to collect the rate in effect at the time of sailing, including, but not limited to, the fact that if the Guest is on a waitlist and is subsequently confirmed, such confirmation will be subject to Cruise Fares and Optional Air/ Sea Program costs in effect on the date that the cruise is confirmed. Fuel surcharges may be added at any time to defray fuel cost increases, even if the Fare has been paid in full. 3. Non-Transferability/Binding Effect: The Ticket is valid only for the Guest or Guests named on the ticket for the date and Ship indicated. It may not be sold or transferred. The Terms and Conditions of the Ticket are binding on, and confer benefits to, the Guest, the Guest’s spouse, heirs, executors, administrators, personal representatives, dependents and next of kin. The Guest represents and warrants that he or she is duly authorized by and on
crystalyachtcruises.com | 45
TER MS & CONDITIONS behalf of all Guests (including children) named on the Ticket to agree to all of the terms and conditions of the Ticket and to bind all such Guests to such terms and conditions. 4. Embarkation: The Guest is required to be on board the Ship at least 2 hours before departure time. At the time of embarkation the Guest is responsible for having received all medical inoculations necessary for the voyage and having in his or her possession the Ticket, valid passport, visas and other documents necessary for the scheduled ports of call and disembarkation. If the Guest does not have proper documentation he or she will not be allowed to board the Ship. 5. Cancellations or Category Downgrades Prior to Embarkation; Guest’s Travel Agent: Cancellation or category downgrade requests must be made by telephone or in writing to Crystal Cruises. The charts below set forth the time by which the request must be received by Crystal Cruises prior to the Optional Crystal Air/Sea Program or, for non-Air/ Sea Guests, the Cruise, departure date (“Departure Date”), and the cancellation fee which will be charged. In the event of a cancellation, a full refund of Total Fare (including cruise, air, hotel and Extended Land Programs); and in the event of category downgrade, full refund of the cruise-only difference between the original category and the downgraded category, will be made to the Guest through the travel agent, except as noted herein below. Guest hereby agrees that losses sustained by Crystal in the event of Guest’s cancellation would be very difficult or impossible to quantify, and that the fees set forth in the below cancellation or category downgrade charts represent a fair and reasonable assessment as liquidated damages. Since a cancellation or category downgrade likely means a diminished opportunity to sell the same space on other cruises, the cancellation fees in the charts below apply regardless of a name change or stateroom resale. See info below for appropriate voyage and year policy. CANCELLATION OR CATEGORY DOWNGRADE FEES ALL 2017 - 2018 VOYAGES - Crystal Yacht Cruises 91 + days
Full Refund
90-46 days to sailing
20%
45-31 days to sailing
50%
30 days to sailing
100%
All appropriate refunds will be made to the Guest through the travel agent, except for those payments made by credit card, in which case the amount of the refund will be credited directly to the cardholder’s account. Any inquiries about a refund must be made by the Guest to the travel agent. Some agents may, at their discretion, withhold an agency cancellation fee. Crystal Cruises will not be responsible for the receipt by the Guest of refund monies, except for those refunds made to credit cardholder’s account. A travel agent used by the Guest acts solely for the Guest and is deemed the agent of the Guest. Crystal Cruises is not responsible for the financial condition or any actions of any such travel agent. If the agent fails to remit to Crystal Cruises any money paid by the Guest to the travel agent, the Guest remains liable for the fare due to Crystal Cruises, regardless of when Crystal Cruises demands the payment. Any refund made by Crystal Cruises to an agent on behalf of the Guest is considered, for purposes of this Ticket contract, as being the same as payment to the Guest, whether or not the travel agent delivers the refund money to the Guest. Receipt of any documentation or information by the Guest’s travel agent, including, but not limited to, this Ticket contract, is deemed to constitute receipt by the Guest. 6. Baggage, Valuables and Other Possessions: Each Guest may bring aboard the Ship a reasonable amount of clothing and personal effects without charge, subject to airline restrictions. All baggage must be securely packed and distinctly labeled with the Guest’s full name, the name of the Ship, the stateroom number of the Guest and the sailing date of the Ship. All checked baggage must be locked. A) Guest must personally carry baggage containing breakable items and valuables, including, but not limited to, jewelry, watches, money, precious stones and metals, securities, checks, other financial instruments and/or tickets, at all times during transit, including, but not limited to, on and off the Ship. Guest should not give such baggage containing breakable items or valuables to anyone at any time, including, but not limited to, porters, Ship personnel or anyone else who is not known personally to the Guest, regardless of any assurances given to Guest that it is safe to do so, at any time, including, but not limited to, during transit to and from the airport, arrival at the Ship, boarding and checking into Guest’s stateroom, or at any other time while traveling. Such baggage is the full and sole personal responsibility of the Guest at all times. Such baggage may not be included with checked baggage. Guests are personally responsible for their baggage throughout the travel process and should personally ensure that their valuables are carried to their staterooms and stored appropriately in the stateroom safe or in the Ship safe available at the front desk. Crystal Cruises is not responsible for loss of or damage to any such items. B) Weapons, ammunition, explosives, substances that are hazardous, disabling, or illegal, or any other article that in the opinion of the master shall be deemed dangerous, are strictly prohibited aboard the Ship. Such additional dangerous articles include, but are not limited to, firearms, stun guns, swords, ice picks or knives. A more comprehensive list of prohibited items is available through Crystal Cruises’ Onboard Guest Services. Any such items shall be surrendered to the Captain at embarkation, and may be disposed of at the sole discretion of the Captain.
46 | crystalyachtcruises.com
7. Liability Limitations for Loss of or Damage to Property: The total value of the luggage, valuables and other personal belongings of a Guest aboard the Ship who does not purchase Crystal Cruises’ Cruise Protection Program, as set forth in paragraph 8, shall be deemed not to exceed the amount of U.S. $250 per Guest, and Crystal Cruises’ liability, if any, for loss of or damage to such belongings is limited to a maximum of U.S. $250 per Guest, unless the Guest shall deliver to Crystal Cruises, in writing and prior to embarkation, a declaration of the true value of the property and pay to Crystal Cruises prior to embarkation a sum equal to 5% of the excess of the agreed values set forth herein. In that event, the liability of Crystal Cruises, if any, shall not exceed the declared value. If a Guest travels by air or other transportation, the terms and conditions of the airline or other transportation provider apply to the Guest’s carriage on those conveyances, and Crystal Cruises shall not have any liability for loss or damage to luggage, valuables and other personal belongings arising out of, or related to, such air or other travel. A) Crystal Cruises provides safekeeping for valuables aboard Ship and encourages Guests to deposit any jewelry or other valuables brought aboard the Ship with the Reception Desk staff who will issue a receipt for such valuables. Crystal Cruises provides an in-room personal safe for your convenience. However, Crystal Cruises shall not be liable, in any event, for any loss of or damage to money, jewelry, watches, precious stones and metals, securities, financial instruments, tickets, works of art, electronics, computers, digital or flash drive computer equipment, cellular telephones, cameras, video or audio tapes, CDs, binoculars, dental hardware, eyewear, hearing aids, medications, medical equipment, and/ or other valuables unless they have been delivered to the Reception Desk for safekeeping and a receipt issued. The value of articles delivered for safekeeping shall also be deemed not to exceed U.S. $250 unless the Guest declares in writing the articles delivered are of a higher value and pays 5% of the excess of the agreed values as set forth in the preceding paragraph. B) All settlements will be made on the basis of actual cash value (replacement cost, less depreciation) to the extent of the $250 limit of liability of Crystal Cruises. Claims for damaged items will be settled on the basis of cost of repair. No amount shall be paid in settlement of any claim without proof of the actual cash value, or repair cost, as applicable, arising from the loss or damage. Such proof must be sent to Crystal Cruises. Crystal Cruises’ liability must also be proven before any settlement will be paid. C) Personal belongings lost while unattended in public lounges or other public areas, whether on board the Ship or elsewhere, are not reimbursable. Losses due to ordinary wear and tear, perils of the sea, acts of God, or any other cause beyond Crystal’s control are not reimbursable. 8. Cruise Protection Program: Crystal Cruises’ Cruise Protection Program is insurance available for purchase by Guests. The Cruise Protection Program (including trip cancellation coverage) is administered by Aon Affinity - Berkely Travel. The Cruise Protection Program description of coverage may be obtained from the Crystal Cruises Desk at 1-800-521-4591 FREE or by writing to Crystal Cruises. The Cruise Protection Program is available at the cost in effect at the time of booking. If purchased, the Cruise Protection Program premium must be paid in full with the final cruise payment; it cannot be added at a later date and is not refundable under any circumstances. A) Cancellation: Cancellation fees will be assessed according to paragraph 5, “Cancellations Prior to Embarkation.” Refunds, if any, will be made to Guests who have purchased the Cruise Protection Program and only in accordance with the terms and conditions of the Cruise Protection Program. B) Baggage Protection: Coverage for loss of or damage to baggage and other personal property of Guests who purchase the Cruise Protection Program is described in the Cruise Protection Program brochure. Such insurance coverage does not include any amounts or any property not specifically set forth in that brochure. Other than as elsewhere stated in this Ticket contract, Crystal Cruises shall have no liability of any kind for any reason for loss of or damage to baggage or personal effects. 9. Itinerary/Right To Change/Detention: Crystal Yacht Cruises reserves the right at its sole option and discretion and that of the Captain of the Ship without liability for damages or refund of any kind, to deviate from the Ship’s advertised or ordinary itinerary or route, to delay, advance or cancel any sailing, to omit or change ports of call, to arrange for substantially equivalent transportation by another vessel and/or by other means of transportation, to cause the Guest to disembark from the Ship temporarily or permanently, to tow or to be towed or assist other vessels or to perform any similar act which, in its sole judgment and discretion, is justified for any reason. Crystal Cruises may for any reason whatsoever cancel any sailing at any time before departure of the Ship. In such event, Crystal Cruises’ only liability will be to refund to the Guest the amount it has received for the Ticket. If a voyage is cancelled due to mechanical failure of the Ship, the Guest will be entitled to a full refund of the cruise fare, or a partial refund for voyages that are terminated early due to those failures. If a voyage is terminated early due to mechanical failure of the Ship, the Guest is also entitled to transportation to the Ship’s scheduled port of disembarkation or the Guest’s home city, at the discretion and expense of Crystal Cruises, as well as lodging at the unscheduled port of disembarkation, if required, at the expense of Crystal Cruises.
TER MS & CONDITIONS 10. Health/Pregnancy/Children/Disability/Wheelchair/Alcohol/Smoking/Security/ Indemnification/Solicitation: A) The Guest represents and warrants that the Guest is physically, mentally and otherwise fit to travel; that Guest has received all medical inoculations necessary and that he or she will at all times comply with the Ship’s rules and regulations and orders and directions of the Ship’s officers and medical staff; that his or her conduct will not impair the safety of the Ship or inconvenience other Guests. Crystal Cruises is unable to accommodate women who will enter their 24th week of pregnancy before or during the cruise. B) Unwed, unrelated couples must be 18 or over to be booked in the same stateroom. Crystal Cruises is unable to accommodate children under 6 months of age and reserves the right to restrict the number of those under 3 years of age aboard the Ship. Any child under the age of 18 must be accompanied by an adult over the age of 21. In addition, if the adult accompanying this child is not a parent, a “Parental Consent Guardianship Form” must be signed by a parent or legal guardian and received by Crystal Cruises at least 30 days prior to sailing. Guests age 17 and under must be in a stateroom either with a parent or a guardian over 21 years of age. No one under the age of 18 is permitted in the Ship’s casino or to participate in any monetary-based games of chance (including Bingo) on board. C) Crystal Yacht Cruises is dedicated to providing a comfortable cruise experience for all its guests. Crystal Yacht Cruises does not discriminate against any person on the basis of disability and shall make every effort to accommodate the needs of persons with disabilities. Guests acknowledge and understand that certain international, foreign or local safety requirements, standards, and/or applicable regulations involving design, construction or operation of the vessel, docks, gangways, anchorages or other facilities on or off the vessel may restrict access to facilities or activities for persons with mobility, communication or other impairments or special needs. The staterooms and public spaces onboard the Crystal Yachts do not have any elevators and there is no elevator access to board the yachts as they were originally constructed. As a result, the Crystal Yachts may not be suitable for people relying solely on wheelchairs for transportation. Guests with disabilities should take note that not all ports are accessible. Gangways and port access vary greatly around the world and, in ports where the ship must anchor, guests are taken ashore tenders and/or ferries which may not be wheelchair accessible, as well as zodiacs, which are not wheelchair accessible. In the unlikely event of an emergency, all guests must be fully mobile and able to exit the yachts safely. If guests are unable to meet the minimum safety requirements, even when provided with appropriate auxiliary aids and/or services, Crystal Yacht Cruises may find it necessary to ask the guest to make alternative travel arrangements. D) The Guest hereby consents to a reasonable search being made of the Guest’s person, baggage or other property, and to the removal and confiscation or destruction of any object which may, in the opinion of Crystal Cruises impair the safety of the Ship, be illegal or inconvenience other Guests. E) Guest understands and agrees that Guests must be at least 18 years old to be served wine and beer, and at least 21 years old to be served spirits. When docked or anchored in U.S. ports, within the three-mile limit, guests must be at least 21 years old to be served any alcoholic beverage. Guest agrees not to attempt to provide or consume alcoholic beverages in violation of this policy, either for themselves or others. Guest agrees to consume alcoholic beverages only in moderation and Crystal Cruises reserves the right to refuse alcoholic beverages to any intoxicated or underage Guest. Crystal Cruises reserves the right to prohibit and retain all liquor brought aboard the Ship. Guest agrees to abide by this provision. F) Crystal Yachts Cruises is an entirely non-smoking product. All guests must observe the nonsmoking policy. Anyone that does not follow this requirement will incur fines in accordance with this policy. If there is ongoing violation of the non-smoking policy, more stringent consequences, including disembarkation without refund, may be ordered by the Captain. G) The Guest shall indemnify Crystal Cruises for all penalties, fines, charges, losses or expenses incurred or imposed upon Crystal Cruises or the Ship by virtue of an act or violation of law by the Guest. H) The Guest agrees that he or she shall not solicit for commercial purposes Guests or others on board the Ship, or advertise goods or services on board the Ship without the prior written permission of Crystal Cruises. Solicitation by vendors of goods and services, including, but not limited to, solicitation by travel agents, is strictly forbidden. 11. RIGHT TO REFUSE BOOKING AND PASSAGE, CANCEL RESERVATION; CONFINE GUEST TO STATEROOM OR DISEMBARK GUEST. A) Crystal Cruises reserves the right to refuse booking of passage on a Cruise to any person or to cancel Guest’s existing Cruise reservation for any reason and regardless of a Guest’s Crystal Society level or existing benefits. Any person(s) refused booking or passage in advance of the scheduled sailing by Crystal Cruises will be given a refund of their Cruise Fare unless such refusal is due to the action or inaction of Guest. Crystal Society milestones
have no cash value and therefore will not be refunded. B) Crystal Cruises, without any liability, including liability for refund, payment, compensation or credit, except as provided herein, may disembark or refuse to embark Guest because of the action or inaction of Guest, confine Guest in a stateroom, quarantine Guest, restrain Guest, change Guest’s accommodations or disembark Guest at any time if, in the sole opinion of Crystal Cruises, the Captain or any Doctor, Guest or any minor or other person in Guest’s care during the Cruise are unfit for any reason for the Cruise, or Guest’s presence might be detrimental to Guest’s health, comfort or safety or that of any other person, or in the judgment of the Captain is advisable for any reason. The Captain of the Vessel has the right in his sole discretion to make decisions in this regard for the safety and security of the Vessel and the health, safety and security of those on board. C) Crystal Cruises reserves the right to request a letter from Guest’s physician attesting to Guest’s fitness to travel, but by requesting such letter does not waive its right to disembark or refuse to embark Guest as set forth herein. If Guest is required to remain on board the Ship or elsewhere, due to injury, illness, or disability, or due to action of any government or authority, or for any other reason not the fault of Crystal Cruises, Guest must pay or reimburse Crystal Cruises for all resulting costs and expenses including for food, transportation, accommodation, medical and/or repatriation services including but not limited to such costs incurred by or on account of services provided by port agent and other shoreside service providers, including luggage shipping costs for Guest and those accompanying Guest. Guests who will enter the 24th week of pregnancy by the last day of the Cruise may not book the Cruise or board the Ship. D) If the Guest is refused passage or leaves the Ship prior to the end of the cruise for any of the reasons described in this section or for other reasons including, but not limited to, personal, medical, or business reasons, Crystal Cruises will not be liable or required to refund any portion of the Ticket price, or to be responsible for any payment, compensation or credit of any kind or for any of the Guest’s costs. E) The provisions of Regulation 1177/2010 on Passenger Rights when Travelling by Sea and Inland Waterways will apply where the Port of embarkation is in the EU. 12. Independent Contractors/Shore Tours/Limit of Liability: A) Tours, including pre-cruise, post-cruise and other shore excursions, including hotels, restaurants and transportation, whether by vessel, air, rail, land or other means, not owned or operated by Crystal Cruises, are not under the operation or control of Crystal Cruises, and Crystal Cruises makes no representation of any kind as to them, and takes no responsibility for them, even if, as a convenience to Guests, Crystal Cruises provides an escort. Crystal Cruises takes no responsibility for air or other transportation under any circumstances. Guests must assume responsibility for their actions while ashore and for their participation in shore activities. B) The Guest shall have no right to any refund and Crystal Cruises shall have no obligation or liability of any kind to the Guest for acts or omissions in connection with or arising out of arrangements with independent contractors since they are not agents or employees of Crystal Cruises. Arrangements with independent contractors include, but are not limited to, the following: i) services or products available for the Guest’s convenience on board the Ship and furnished by barbers, hairdressers, manicurists, masseurs, spa operators, photographers, entertainers, instructors, lecturers and others; ii) services, products or transportation provided elsewhere than on board the Ship which are furnished by others in connection with sightseeing tours, pre-cruise and post-cruise tours, excursions and shore trips, including, but not limited to, tender service, whether arranged or organized by tour operators, travel agents or Crystal Cruises. C) The independent contractors shall be entitled to charge for any products sold, services rendered or transportation provided to the Guest either directly or, as a convenience to Guests, through Crystal Cruises, for which services Crystal Cruises is entitled to impose a charge and earn a profit. Refunds will not be given for partially used services. No refund will be made for missed hotel nights or other program features due to airline delays or other factors beyond the control of Crystal Cruises. Hotel Programs and Extended Land Programs are subject to the same cancellation policy as described in “Cancellations Prior to Embarkation.” D) Guest and Crystal agree and intend that all rights, exemptions from liability, defenses and immunities of whatsoever nature referred to in the Ticket applicable to Crystal Cruises and the Ship, including, but not limited to, Sections 5, 6, 7, 9, 11, 13, 17, 18, 19, 20, and 21 shall in all respects inure also for the benefit of certain third parties including: the Ship’s tenders, the officers, crew, pilots, agents or employees, and all concessionaires, independent contractors, physician and medical personnel, retail shop personnel, health and beauty staff, fitness staff, photographers, shore excursion providers, tour operators, shipbuilders and manufacturers of all component parts, launches, appurtenances, craft or facilities, regardless of whether provided at sea or on shore, and regardless of whether belonging to any such ship or owned or operated by its owners, operators, managers, agents, charterers, contractors or concessionaires. E) Crystal Cruises will arrange air transportation upon a Guest’s request as a separate service. If a Guest chooses this optional service, Guest authorizes Crystal Cruises to select the air carrier, routing and schedule and to substitute charter flights for scheduled air or vice versa. If
crystalyachtcruises.com | 47
TER MS & CONDITIONS due to any cause beyond our control, Crystal Cruises is unable to arrange for air travel or the air travel we arrange is unavailable or otherwise fails to materialize, our liability will be limited to refunding the optional air add-on amount paid to Crystal less any applicable change or special deviation fees. Crystal assumes no liability for any acts or omissions of any airline, including, without limitation, those involving cancellation of flights, schedule changes, reroutings, damage to or delay or loss of baggage, flight delays, equipment failures, accidents, pilot or other staff shortages, overbooking or computer errors. In arranging transportation, Crystal acts solely for the convenience of the Guest and not as agent or principal for the air carrier. The liabilities and obligations of an airline to the Guest and the Guest’s rights as an airline passenger are governed exclusively by the terms and conditions of the airlines’ tickets and tariffs. Crystal Cruises does not own or operate the air carrier, ground transportation or hotels, and is not liable in any way for loss, damage, injury, illness or death arising in conjunction with the services provided by these independent contractors. 13. Non-Liability for Medical Treatment: A) Doctors and/or nurses are on board the Ship for the treatment of crew members and for the convenience of the Guest and at the request of the Guest, give medical assistance to the Guest. Crystal Cruises does not undertake to treat or care for the Guest medically. Crystal Cruises shall not be liable for any aspect of medical treatment provided to the Guest, including, but not limited to, the consequences of any examination, advice, diagnosis, medication, treatment, prognosis or other professional services which such doctors or nurses may furnish the Guest. It may be necessary for the Guest to obtain shoreside medical services during or after the cruise in countries other than the United States in which a different standard of medical care applies than that to which the Guest may be accustomed. Crystal Cruises makes no warranty as to the quality of any such medical services. B) The Guest hereby consents to treatment by the Ship’s doctor or other medical personnel, if any, or by a physician designated by Crystal Cruises, if subsequent to embarkation the Guest is unable to request or authorize such treatment and in the opinion of the Ship’s doctor needs medical attention. C) The Guest shall be charged for medical services and for medications and supplies used for his or her medical treatment. The Guest shall also be responsible for the payment of any medical expenses and other expenses in connection with medical debark and medical conditions incurred ashore. 14. Payments by the Guest and Extra Expenses: Any and all payments by the Guest to Crystal Cruises shall be made in currency of the United States of America, or other currency acceptable to Crystal Cruises. All charges for services and products provided on board the Ship must be settled in cash, traveler’s checks, and personal checks to limits acceptable to Crystal Cruises or credit card acceptable to Crystal Cruises before the Guest’s final disembarkation from the Ship. Any other expenses incurred by the Guest or by Crystal Cruises on behalf of the Guest shall be payable by the Guest on demand. 15. No General Average: Guests shall neither pay nor receive any general average contribution with respect to any property. 16. Use and Display of Likeness: Crystal Cruises has the exclusive right to include photographic, video and other visual portrayals of Guest in any pictorial medium of any nature whatsoever for the purpose of trade, advertising, sales, publicity or otherwise, without compensation to Guest, and all rights, title and interest therein (including all worldwide copyrights therein) shall be Crystal Cruises’ sole property, free from any claims by Guest or any person deriving any rights or interest from Guest. Crystal Cruises publishes and distributes a Guest List during each Cruise upon request. Guests who do not wish to be included in the Guest List must so advise Crystal Cruises no later than the time of embarkation on the Ship. Guest expressly agrees not to use any photograph, video recording or other visual or audio portrayals of Guest and/or any other Guest in combination with crew or the Ship, or depicting the Ship, its design or equipment or any part thereof whatsoever for any commercial purpose or in any media broadcast or for any other non-private use, without the express written consent of Crystal Cruises. 17. TIME LIMITS AND NOTICE REQUIREMENTS FOR CLAIMS: A) FOR ILLNESS, INJURY OR DEATH: ANY INCIDENT OR ACCIDENT RESULTING IN EMOTIONAL INJURY, BODILY INJURY, ILLNESS OR DEATH TO A GUEST MUST BE REPORTED IMMEDIATELY TO A SHIP’S OFFICER. CRYSTAL CRUISES WILL NOT BE LIABLE THEREFORE AND NO LAWSUIT MAY BE BROUGHT EXCEPT AS PROVIDED BY LAW AND THEN ONLY IF WRITTEN NOTICE GIVING FULL PARTICULARS OF THE CLAIM IS DELIVERED TO CRYSTAL CRUISES WITHIN 6 MONTHS OF THE INCIDENT OR ACCIDENT AND SUIT IS FILED WITHIN 1 YEAR OF THE INCIDENT OR ACCIDENT ALLEGED TO HAVE CAUSED THE INJURY, ILLNESS OR DEATH, AND SERVED WITHIN 90 DAYS OF SUCH FILING. IF A WRITTEN CLAIM IS NOT MADE AND SUIT IS NOT FILED AND SERVED WITHIN THE TIME PROVIDED IN THIS PARAGRAPH, THEN THE GUEST WAIVES AND RELEASES ANY RIGHT HE OR SHE MAY HAVE TO MAKE A CLAIM AGAINST CRYSTAL CRUISES FOR ANY SUCH EMOTIONAL INJURY, BODILY INJURY, ILLNESS OR DEATH. B) FOR PROPERTY, CONTRACT, AND ALL OTHER NON-PERSONAL INJURY
48 | crystalyachtcruises.com
CLAIMS: A WRITTEN CLAIM FOR LOSS OF OR DAMAGE TO BAGGAGE, VALUABLES AND OTHER PERSONAL BELONGINGS MUST BE MADE TO CRYSTAL CRUISES BEFORE THE GUEST LEAVES THE DISEMBARKATION AREA TO ENABLE CRYSTAL CRUISES TO INVESTIGATE ANY DAMAGE AND TO CONDUCT A SEARCH FOR CLAIMED LOST ARTICLES; ALL OTHER NON-PERSONAL INJURY CLAIMS MUST BE MADE IN WRITING AS SOON AS THEY ARISE; ANY LEGAL ACTION MUST BE INITIATED WITHIN 6 MONTHS FROM THE DATE THE GUEST DISEMBARKS FROM THE SHIP AND SERVED WITHIN 90 DAYS FROM THE DATE OF INITIATION OR THE GUEST WAIVES AND RELEASES ANY RIGHT HE OR SHE MAY HAVE TO MAKE A CLAIM AGAINST CRYSTAL CRUISES FOR ANY SUCH LOSS OR DAMAGE. IN RESPECT OF CLAIMS ARISING ON CRUISES OUTSIDE THE U.S. MADE UNDER EU REGULATION 392/2009, LIABILITY FOR LOSS OF OR DAMAGE TO PROPERTY IS LIMITED TO THE AMOUNTS SPECIFIED THEREIN. GUESTS EMBARKING A CRUISE IN A EUROPEAN MEMBER STATE PORT ARE ALSO AFFORDED RIGHTS UNDER EU REGULATION 1177/2010. FOR MORE INFORMATION ABOUT THE APPLICABLE EU REGULATIONS, PLEASE VISIT HTTP://WWW.CRYSTALCRUISES. COM/LEGAL.ASPX?STB=1&JLT=EU|REGULATION&TPTB=78. FOR A COPY OF EU REGULATION 392/2009, VISIT HTTP://EUR-LEX.EUROPA.EU/LEGAL-CONTENT/EN/ TXT/?URI=URISERV:TR0018. FOR A COPY OF EU REGULATION 1177/2010, VISIT HTTP:// EUR-LEX.EUROPA.EU/LEGAL-CONTENT/EN/ALL/?URI=CELEX:32010R1177. 18. Liability Limitation for Loss of Life or Injury: A) Crystal Cruises hereby disclaims all liability to the Guest for damages for infliction of emotional distress, mental anguish or psychological injury of any kind under any circumstances, when such damages were not the result of physical injury to the Guest caused by the negligence of Crystal Cruises, not the result of the Guest having been at actual risk of physical injury where such risk was caused by the negligence of Crystal Cruises, or not intentionally inflicted by Crystal Cruises. B) The liability of Crystal Cruises for the death of or injury to a Guest shall be subject to all exemptions from and limitations of liability provided in or authorized by the laws of the United States and all of the restrictions and exemptions from liability provided in the Ticket. Crystal Cruises shall have the benefit of all Statutes of the United States of America providing for limitation and exoneration from liability and the procedures provided thereby, including, but not limited to, Statutes of the United States of America as set forth at 46 U.S.C. Sections 30501 – 30509 and 30511. Nothing in the Ticket is intended to nor shall operate to limit or deprive Crystal Cruises of any such statutory limitation of or exoneration from liability, or of the benefits of any statute or law of any country which might be applicable providing for exoneration from or limitation of liability. C) For all cruises that do not call at a port of the United States of America and begin or end in a European Union member State, Crystal’s liability is limited to no more than 400,000 Special Drawing Rights (“SDR”) per passenger, (approximately U.S. $552,000 as of October 2016 which fluctuates depending on the daily exchange rate as published by the International Monetary Fund at http://www.imf.org/external/np/fin/data/rms_sdrv. aspx) if the passenger proves that the incident was a result of Crystal’s fault or neglect. If the loss or damage was caused by a shipping incident, which is defined as a shipwreck, capsizing, collision or stranding of the ship, explosion or fire in the ship, or defect in the ship (as defined by EU Regulation 392/2009), Crystal’s liability is limited to no more than 250,000 SDRs per passenger (approximately U.S. $345,000, which fluctuates depending on the daily exchange rate as published by the International Monetary Fund at http://www. imf.org/external/np/fin/data/rms_sdrv.aspx). Compensation for loss caused by a shipping incident can increase to a maximum of 400,000 SDRs per passenger unless Crystal proves that the shipping incident occurred without Crystal’s fault or neglect. Shipping incidents do not include acts of war, hostilities, civil war, insurrection, natural disasters, or intentional acts or omissions of third parties. In cases where the loss or damage was caused in connection with war or terrorism, Crystal’s liability for any personal injury or death (whether occurring during a shipping incident or a non-shipping incident) is limited to the lower of 250,000 SDRs per passenger or 340 million SDRs per ship per incident. Punitive damages are not recoverable for cruises covered by EU Regulation 392/2009. For more information about EU regulations, please visit http://www.crystalcruises.com/ legal.aspx?stb=1&JLT=EU|Regulation&tptb=78. For a copy of EU Regulation 392/2009, visit http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=URISERV:tr0018. 19. Force Majeure: Except as provided in Paragraph 9, Crystal Cruises shall not be liable in any way to the Guest for death, injury, illness, damage, delay or other loss or detriment to person or property or for Crystal Cruises’ failure to commence, perform and/or complete any duty owed to the Guest if such death, injury, illness, damage, delay or other loss or detriment to person or property is caused by act of God, war or warlike operations, terrorist activities, civil commotions, labor difficulties, whether or not Crystal Cruises is a party thereto, interference by authorities, requisitioning of the Ship, political disturbance, inability to secure or failure of supplies, perils of the sea, collision, foundering of the Ship, fire, or any other cause whatsoever beyond the control of Crystal Cruises. 20. Choice of Law/Limitation of Liability: The Ticket and all other rights and duties of Guests and of Crystal Cruises will be construed, and disputes resolved, in accordance with the general maritime law of the United States without regard to conflict of law principles. In addition to the limitations of liability expressly provided in the Ticket, Crystal Cruises shall be entitled to the maximum protection allowed by law, including any statutory protection as
TER MS & CONDITIONS to the amount of damages recoverable. In no event, however, will Crystal Cruises be liable for any damage, loss, injury or death not caused by the negligence of Crystal Cruises. 21. FORUM; CLAIMS SUBJECT TO BINDING ARBITRATION; AND WAIVER OF CLASS ACTION a. ARBITRATION OF CERTAIN CLAIMS AND FORUM FOR SMALL CLAIMS: ANY AND ALL DISPUTES, CLAIMS, OR CONTROVERSIES WHATSOEVER, OTHER THAN FOR PERSONAL INJURY, ILLNESS OR DEATH OF A GUEST, WHETHER BASED ON CONTRACT, TORT, STATUTORY, CONSTITUTIONAL OR OTHER LEGAL RIGHTS, INCLUDING, BUT NOT LIMITED TO, ALLEGED VIOLATION OF CIVIL RIGHTS, DISCRIMINATION, CONSUMER OR PRIVACY LAWS, OR FOR ANY LOSSES, DAMAGES OR EXPENSES, RELATING TO OR IN ANY WAY ARISING OUT OF OR CONNECTED WITH THIS TICKET CONTRACT OR GUEST’S CRUISE, NO MATTER HOW DESCRIBED, PLEADED OR STYLED, BETWEEN THE GUEST AND CRYSTAL CRUISES, WITH THE SOLE EXCEPTION OF CLAIMS BROUGHT AND LITIGATED EXCLUSIVELY IN SMALL CLAIMS COURT IN LOS ANGELES COUNTY, CALIFORNIA, SHALL BE REFERRED TO AND RESOLVED EXCLUSIVELY BY BINDING ARBITRATION PURSUANT TO THE UNITED NATIONS CONVENTION ON THE RECOGNITION AND ENFORCEMENT OF FOREIGN ARBITRAL AWARDS (NEW YORK 1958), 21 U.S.T. 2517, 330 U.N.T.S. 3, 1970 U.S.T. LEXIS 115, 9 U.S.C. §§ 202-208 (“THE CONVENTION”) AND THE FEDERAL ARBITRATION ACT, 9 U.S.C. §§ 1, ET SEQ., (“FAA”) SOLELY IN LOS ANGELES COUNTY, CALIFORNIA, U.S.A., TO THE EXCLUSION OF ANY OTHER FORUM. GUEST HEREBY CONSENTS TO JURISDICTION AND WAIVES ANY VENUE OR OTHER OBJECTION THAT MAY BE AVAILABLE TO ANY SUCH ARBITRATION PROCEEDING IN LOS ANGELES COUNTY, CALIFORNIA. THE ARBITRATION SHALL BE ADMINISTERED BY NATIONAL ARBITRATION AND MEDIATION (“NAM”) UNDER ITS COMPREHENSIVE DISPUTE RESOLUTION RULES AND PROCEDURES AND THE FEE SCHEDULE IN EFFECT AT THE TIME OF FILING THE DISPUTE WITH NAM WHICH ARE DEEMED TO BE INCORPORATED HEREIN BY REFERENCE. INFORMATION WITH RESPECT TO NAM CAN BE REVIEWED ON THE NAM WEBSITE (www.namadr.com) AND NAM CAN BE CONTACTED IF THERE IS ANY QUESTION at (800)358-2550, attention Claims Department, 990 Stewart Street, First Floor, Garden City, NY 11530. NEITHER PARTY WILL HAVE THE RIGHT TO A JURY TRIAL OR TO ENGAGE IN PRE-ARBITRATION DISCOVERY EXCEPT AS PROVIDED IN THE APPLICABLE ARBITRATION RULES AND HEREIN, OR OTHERWISE TO LITIGATE THE CLAIM IN ANY COURT (OTHER THAN SMALL CLAIMS COURT IN LOS ANGELES COUNTY, CALIFORNIA). THE ARBITRATOR’S DECISION WILL BE FINAL AND BINDING. OTHER RIGHTS THAT GUEST OR CRYSTAL CRUISES WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION. AN AWARD RENDERED BY AN ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING JURISDICTION UNDER THE CONVENTION OR FAA. CRYSTAL CRUISES AND GUEST FURTHER AGREE TO PERMIT THE TAKING OF A DEPOSITION UNDER OATH OF THE GUEST ASSERTING THE CLAIM, OR FOR WHOSE BENEFIT THE CLAIM IS ASSERTED, IN ANY SUCH ARBITRATION. IN THE EVENT THIS PROVISION IS DEEMED UNENFORCEABLE BY AN ARBITRATOR OR COURT OF COMPETENT JURISDICTION FOR ANY REASON, THEN AND ONLY THEN THE PROVISIONS OF CLAUSE (c) BELOW GOVERNING FORUM AND JURISDICTION SHALL EXCLUSIVELY APPLY TO ANY LAWSUIT INVOLVING CLAIMS DESCRIBED IN THIS CLAUSE. b. FORUM FOR LAWSUITS: EXCEPT AS OTHERWISE PROVIDED FOR CLAIMS SUBJECT TO ARBITRATION, GUEST AND CRYSTAL CRUISES AGREE IRREVOCABLY THAT ANY DISPUTE WHATSOEVER ARISING OUT OF, IN CONNECTION WITH, RELATED TO OR INCIDENT TO THIS TICKET/CONTRACT OR GUEST’S CRUISE INCLUDING ANY CLAIM FOR PERSONAL INJURY, ILLNESS OR DEATH SHALL BE LITIGATED, IF AT ALL, BEFORE THE UNITED STATES DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA IN LOS ANGELES, OR AS TO THOSE LAWSUITS OVER WHICH THE FEDERAL COURTS OF THE UNITED STATES LACK SUBJECT MATTER JURISDICTION, BEFORE A COURT LOCATED IN LOS ANGELES COUNTY, CALIFORNIA, TO THE EXCLUSION OF THE COURTS OF ANY OTHER COUNTY, STATE OR COUNTRY. THE GUEST HEREBY CONSENTS TO JURISDICTION AND WAIVES ANY OBJECTION TO VENUE OR OTHER OBJECTION THAT MAY BE AVAILABLE TO ANY SUCH ACTION OR PROCEEDING BEING BROUGHT IN SUCH COURTS.
provisions herein shall continue to be in full force and effect. The headings of the Ticket are for convenience of reference only and shall not define or limit any of the terms or provisions hereof. Whenever the context so requires, references to the male gender shall include references to the female, and references to the singular shall include the plural and vice versa. 23. WARRANTIES/CONSEQUENTIAL DAMAGES EXCLUDED: ALL WARRANTIES INCLUDING WARRANTIES OF FITNESS FOR USE AND MERCHANTABILITY ARE EXPRESSLY EXCLUDED FROM THIS AGREEMENT. CRYSTAL CRUISES SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES. 24. Notice Concerning Safety, Security and Health: Crystal Cruises endeavors at all times to exercise reasonable care for Guests’ comfort and safety on board its Ships. Crystal Cruises cannot guarantee freedom from all risks associated with war, terrorism, crime, health risks or other potential sources of harm. Crystal Cruises reminds all Guests that they must ultimately assume responsibility for their activities while ashore and for their other travel choices. The U.S. Dept. of State and government agencies regularly issue advisories and warnings to travelers giving details of local conditions in specified cities and countries according to such agencies’ perceptions of risks to travelers. Crystal Cruises recommends that Guests and their travel agents obtain and consider such information when making travel decisions. 25. Written Notices: Except as otherwise expressly provided in the Ticket, all written notices required by the Ticket must be mailed, postage prepaid, to: Crystal Cruises 11755 Wilshire Blvd. Suite 900 Los Angeles, CA 90025 26. THE PROVISIONS OF THE TICKET REPRESENT THE ENTIRE AGREEMENT AND A BINDING CONTRACT BETWEEN THE GUEST AND CRYSTAL CRUISES. THE GUEST’S ACCEPTANCE OF THE TICKET CONSTITUTES THE GUEST’S CONSENT TO THESE PROVISIONS. THESE PROVISIONS SUPERSEDE ANY ORAL OR WRITTEN REPRESENTATIONS, WITH THE EXCEPTION OF THE PROVISIONS OF THE CRUISE LINES INTERNATIONAL ASSOCIATION (CLIA) PASSENGER BILL OF RIGHTS, TO WHICH CRYSTAL CRUISES AGREES AND WHICH IS SET FORTH ON THE CRYSTAL CRUISES WEBSITE AT crystalcruises.com. IF THE PROVISIONS OF THE PASSENGER BILL OF RIGHTS ARE INCONSISTENT WITH THE PROVISIONS OTHERWISE SET FORTH IN THIS TICKET, THEN THE PROVISIONS OF THE PASSENGER BILL OF RIGHTS SHALL PREVAIL. ANY CHANGE IN THESE PROVISIONS MUST BE IN WRITING AND SIGNED BY THE PRESIDENT OF CRYSTAL CRUISES AND MAY REQUIRE A COMMENSURATE INCREASE IN FARE. THESE TERMS & CONDITIONS ARE SUBJECT TO CHANGE WITH OR WITHOUT NOTICE. THE PROVISIONS OF THE TICKET WITH RESPECT TO LIABILITY LIMITATIONS, CLAIMS, TIME LIMITS, NOTICE, JURISDICTION AND DISPUTE RESOLUTION ARE FOR THE BENEFIT OF CRYSTAL CRUISES AND ANY AGENTS, INDEPENDENT CONTRACTORS, CONCESSIONAIRES AND/OR SUPPLIERS OF CRYSTAL CRUISES. 2017-2018 General Terms & Conditions Crystal Yacht Cruises
c. CLASS ACTION WAIVER: THIS CONTRACT PROVIDES FOR THE EXCLUSIVE RESOLUTION OF DISPUTES THROUGH INDIVIDUAL LEGAL ACTION OR ARBITRATION ON GUEST’S OWN BEHALF INSTEAD OF THROUGH ANY CLASS ACTION. EVEN IF THE APPLICABLE LAW PROVIDES OTHERWISE, GUEST AGREES THAT ANY LAWSUIT OR ARBITRATION AGAINST CRYSTAL CRUISES WHATSOEVER SHALL BE LITIGATED BY GUEST INDIVIDUALLY AND NOT AS A MEMBER OF ANY CLASS OR AS PART OF A CLASS ACTION, AND GUEST EXPRESSLY AGREES TO WAIVE ANY LAW ENTITLING GUEST TO PARTICIPATE IN A CLASS ACTION. IF GUEST’S CLAIM IS SUBJECT TO ARBITRATION, THE ARBITRATOR SHALL HAVE NO AUTHORITY TO ARBITRATE CLAIMS ON A CLASS ACTION BASIS. GUEST AGREES THAT THIS CLASS ACTION WAIVER SHALL NOT BE SEVERABLE UNDER ANY CIRCUMSTANCES FROM THE ARBITRATION CLAUSE SET FORTH ABOVE, AND IF FOR ANY REASON THIS CLASS ACTION WAIVER IS UNENFORCEABLE AS TO ANY PARTICULAR CLAIM, THEN AND ONLY THEN SUCH CLAIM SHALL NOT BE SUBJECT TO ARBITRATION. INDIVIDUALLY AND NOT AS A MEMBER OF ANY CLASS OR AS PART OF A CLASS OR REPRESENTATIVE ACTION. 22. Interpretation: Should any provision of the Ticket be contrary to or invalid by virtue of the law of any jurisdiction or be so held by a court of competent jurisdiction, such provision shall be deemed to be severed from the Ticket and of no force and effect and all remaining
crystalyachtcruises.com | 49
Float away on the pure luxury of the Crystal yachting experience. Where All Inclusive is All Exclusive.
50 | crystalyachtcruises.com
YA C H T E X P E D I T I O N C R U I S E S
Contact your preferred travel professional to book early for best available fares. Visit crystalyachtcruises.com
THE NEW CRYSTAL ®. THE WORLD’S MOST LUXURIOUS HOSPITALITY AND LIFESTYLE BRAND PORTFOLIO™
Cruises
River
Ya c h t E x p e d i t i o n AirCruises
Luxury Air
Residences
Crystal Cruises®
Crystal Cruises, LLC 11755 Wilshire Boulevard Suite 900 Los Angeles, California 90025 1-866-446-6625
Crystal Yacht Expedition Cruises™
1501 Biscayne Boulevard Suite 500 Miami, Florida 33132
crystalyachtcruises.com
To book your Crystal Experience, call your travel professional.
Crystal River Cruises™
Crystal Exclusive Class™ Cruises & Crystal Residences™
Crystal AirCruises™
Aircraft operated for Crystal AirCruises by Comlux Aruba NV
Crystal Luxury Air™
Operated by Corporate Flight Management
©Crystal Cruises, LLC, January 2017. Printed in the USA. Ships’ Registry: Bahamas 01-1800