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Q & A Laura Durban Administrative Services Manager, Los Osos Community Services District We have the procedure in our District Code, so you may want to check there to see if your code says anything about that. To put it onto our Tax Rolls it has to go to a public hearing. We do this at our July meeting as it’s normally in the first week of the month. We start preparation of a list early May and notify the customers with delivery confirmation that if they do not pay by a specific date it will be added to the tax rolls (this we do as a courtesy, as it has proven beneficial for us). Then we send letters again in early June with notice of the Public Hearing and send those that have not paid via Certified Mail as that’s what is in our District Code to do. To date we have been lucky getting most of our delinquent accounts current during that month, and end up with only a few going onto the tax rolls. Debbie Lee Golden Hills Community Services District Since COVID we have started mailing out courtesy letters to let them know that we can make arrangements or contracts for their payments. After that we send a 10 day warning letter that we are going to place a lien on their property. Once the lien has been placed and if no payment is made we then send out the notice of a Public Hearing and place it on our agenda for our board meeting and then they are placed on the tax roll. We have had pretty good luck collecting but there are those few. We make sure our realtors know that the past water fees must be paid before we can put the water into their name. Hope this helps you out. It sounds like most of us do it the same way. Delinquent Accounts Gary Neumann General Manager, Weott Community Services District Does anyone know if it is required to give a customer (whose account is severely in arrears) advanced notification prior to having the county auditor/ controller or tax collector add the delinquent account to the property owners property tax bill? If so, how much notice has to be given before taking action? CSDA Disclaimer: This section is not intended to be legal advice. Members should always seek legal counsel. The information contained here is for general reference purposes only. Engage with your peers and ask questions on CSDA’s Open Forum community!