Family Engagement in Juvenile Justice and Mental Health Programs: Making It Real Wendy Luckenbill Senior Recovery & Resiliency Specialist (for children, youth & their families) Community Care Behavioral Health Organization luckenbillwl@ccbh.com Tracy A. Levins, Ph. D Manager, Prevention and Early Intervention Services Texas Juvenile Justice Department Tracy.levins@tjjd.texas.gov
Questions? }
Please type your questions into the Q&A box on the lower right hand side of the screen.
info@consensusproject.org Council of State Governments Justice Center
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Today’s Presentation Section 1: The Pennsylvania Model.
Section 2: The Texas Model.
Section 3: Identifying key learnings & tools to incorporate in your work.
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Webinar Overview }
Many families whose children are involved with the juvenile justice system want to be more involved with their child’s care but lack the system knowledge & advocacy skills to do so.
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At the same time, juvenile justice system staff express frustration with their inability to adequately engage & involve family members in their work & are looking for guidance on how to do a better job with this.
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What is needed: new resources to help family members better understand and navigate the juvenile justice system, and resources to help juvenile justice system staff better understand the family perspective and improve their engagement skills.
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When youth in the justice system have mental health needs, family involvement can improve outcomes by supporting their role in essential assessment and planning decisions.
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Background on Models for Change }
Models for Change is a national juvenile justice reform initiative funded by the John D. and Catherine T. MacArthur Foundation.
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Goal: To accelerate the reform of juvenile justice systems across the country through targeted investments in select states.
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Core states selected to participate include: PA, IL, LA and WA
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All 4 states identified mental health as a significant challenge in their juvenile justice reform efforts.
Models for Change Mental Health/ Juvenile Justice Action Network }
Mental Health/Juvenile Justice Action Network was created in response to the shared concern about mental health issues among the 4 core Models for Change states, as well as increasing awareness across the country
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Goal: To establish a national leadership community of states that would jointly develop, implement and evaluate new strategies for better identifying and responding to youth with mental health needs
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Four new partnering states were selected to collaborate with the Core states: CO, CT, OH, and TX
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National Center for Mental Health and Juvenile Justice coordinated the Action Network activities and worked with states to develop, implement and evaluate cross-site projects
MH/JJ Action Network: Family Involvement }
Network states jointly identified critical issue to address through multistate workgroups, called Strategic Innovation Groups (SIGs)
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There was unanimous support among all MH/JJ Action Network states to undertake a project that would focus on enhancing family engagement and increasing the involvement of families in the juvenile justice system.
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Representatives from Texas & Pennsylvania, will describe their state’s efforts to improve family involvement, and develop new resources for both family members & juvenile justice staff.
PA’s Family Involvement Committee (FIC) }
In 2007, under the MacArthur Models for Change- PA grant, a committee was convened to address the enhancement of family involvement in PA’s juvenile justice system.
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Led by a family advocate leader, the committee recruited family & juvenile justice leaders develop a plan & implement recommendations.
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This group still meets, now co-led by the family leader & a chief juvenile probation officer & under the auspices of the PA Council of Chief Juvenile Probation Officers. Council of State Governments Justice Center
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The Pennsylvania Model â€œâ€Śwhat has yet to be developed is the system-wide. adoption of effective, evidence-based strategies & services that support the family role at both the individual child & the larger policy & planning levels.â€? Intro, pp 5
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PA FI Monograph Common Themes (from 16 focus groups, 200 stakeholders, pp 7)
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Availability & Access to Effective Early Prevention & Intervention
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Communicating Respect
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Juvenile Court Policy & Practice
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Statewide Policy & Oversight
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PA Principles of FI in Juvenile Justice • Effective & authentic family involvement supports the principles & practice of balanced & restorative justice & engages the family & juvenile justice system together with the youth in repairing the harm & moving the youth to become a competent & responsible community member.
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Where families are unable to act in the best interest of their child, this should be seen as a complex phenomenon that the family would choose to counteract, if an avenue to do so presented itself.
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Positive family engagement involves a discrete set of approaches & services that systems can provide to families to assist them in meeting their family’s needs, including in helping them make the best use of system & community resources.
Family involvement is predicated on the recognition that the family is a child’s primary emotional, social, cultural, & spiritual resource.
Families are involved by the inherent nature of their role, & the quality of their involvement • A juvenile justice system committed to hinges on a dynamic interaction of personal & family involvement ensures that there are environmental factors. flexible & authentic opportunities for
All families will act in the best interest of their child, & fulfill their role, when they have the knowledge, skills, & supports necessary to provide ongoing & developmentally appropriate guidance & interaction.
families to partner in the design, implementation, & monitoring of their child’s plan, as well as juvenile justice system policy, program, & practices which support responsive, effective outcomes for youth.
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Supporting Involvement of All Families }
A universal level of approaches applicable to all families based on respect, shared information, & authentic opportunities for input.
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A secondary level of approaches which addresses families who need additional supports that encourages trust, participation in the process, & provides help with their child.
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A tertiary level of approaches which addresses families who have multiple challenges and are having difficulty effectively and meaningfully participating in the process, or act in ways that appear detrimental to the child’s supervision & treatment.
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Shifting Beliefs & Attitudes, or who’s dysfunctional & resistant anyway?
Ciara Scanlan , Aran Project 2009
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PA JJ Family Involvement Roll Out
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Consensus Built for Premise & Action Plan, 2007-09 Monograph, Regional Forums, Presentations & PR
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Tools Developed & Disseminated, 2009- ongoing Curriculum with practice tools, Guide, County Family Peer to Peer Programs
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State & Local Policies, Regulations & Laws Reviewed & Adapted, 2009- ongoing
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Tool- Shifting Attitudes & Beliefs with Training PA Family Involvement Juvenile Probation Officer Curriculum }
Developed Report on Outcomes from 2011 Pilots
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Trained 20 Family Advocate & Juvenile Justice Practitioners as FI Curric. Trainers
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Established Curriculum as Part of Center for Juvenile Justice Training & Research Curricula with Accompanying Funding Process
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Expanding FI Curric to New Audience- through Collaboration with the Juvenile Defenders Assoc. of PA Council of State Governments Justice Center
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Planning & Implementing Family Involvement: A Worksheet Supportive Family Involvement Measures (9)
I currently do this (check box)
Factors that support me in doing this measure.
Factors that challenge me in doing this measure.
Next Steps (check box)
I immediately contact families to introduce myself, confirm the intake interview date, & provide my contact information.
q N/A q Frequently q Sometimes q Never
Participants add e.g. I have a cell phone that families can reach me on when I am out of the office.
Participants add e.g. families don’t have phones.
q Already Do & it’s OK q Improve/Increase q Begin in Next 3 Mo. q Implement in Future
Other Measures Þ
I explain the steps in the process, including assessment, case plan development, & what to expect for a diversionary program or a court appearance, as applicable. I describe to families how they might choose or be assigned legal representation for their child. I assess & engage families in discussion as to their need for support during the intake process & refer them to appropriate resources such as programs, mentors &/or advocates as available. Council of State Governments Justice Center
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FI Curriculum Pilot Outcomes Report }
2011- 3 Pilot FI Curriculum training conducted with 79 juvenile probation officers (5 counties represented) by team of family leader & juvenile probation practitioner, co-authors of the curriculum.
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Participants completed assessments on their perceptions of family involvement before & after the training.
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FI committee member/doctoral student developed statistical analysis of assessment outcomes. Council of State Governments Justice Center
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FI Curriculum Pilot Outcomes Report }
A paired samples test was conducted }
Compared the attendees’ pre-training assessment & posttraining assessment scores
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Determine if training had impact on PO perceptions about family involvement
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Parse out impact on individual assessment items
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Question One: “The importance of the role of families is a principle of Pennsylvania’s juvenile justice system.”
Some Very Much
Pre-test 32.9 63.4
Post-test 6.1 90.2
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Question Seven: “The benefits of family involvement in the court process outweigh the drawbacks.”
Pre-test 1.2
Post-test 1.2
Some
42.7
15.9
Very much
51.2
79.3
Not at all
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Tool- Supporting Family Involvement with Information • Developed by the Chiefs FI Committee • Took 3 years ! • Took 3 authors ! • Took 2 editorial workgroups! • Reviewed & endorsed by families, judges, chiefs, providers, & state juvenile justice leadership! A FAMILY GUIDE
to Pennsylvania’s Juvenile Justice System Developed by the Family Involvement Committee of the Chief Juvenile Probation Officers
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Understanding Key Information Huh? The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.
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Family Guide Contents } }
} Formal Processing
Introduction How to Use This Guide
} What Could Happen at the
Disposition Hearing?
Juvenile Justice System-How is it Different?
} A Families Roles & Responsibilities
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Pa’s Juvenile Justice System Explained
} Juvenile Court Involvement & Your
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Pa’s Juvenile Justice Flowchart The People You Meet
} Terms Used in Pennsylvania’s Juvenile
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Advocating For Your Child When Your Child Has Been Arrested
} Services & Supports for Families
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What’s Next? Home or Detention?
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Juvenile Court Intake Informal Supervision
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Child’s Future Justice System } References & Resources } Acknowledgements, Contributions } More Information
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Guide Highlights: Use HOW TO USE THIS GUIDE (page 5) You can use this guide during the time your child is involved with juvenile Court, from time of arrest until he or she is released from the Court’s supervision. This guide provides information about:
What is going to happen to your child as he or she goes through the system,
Ways that you, juvenile probation & the juvenile Court can work together to help your child,
People who you & your child will meet in the juvenile justice system,
The rights & responsibilities of everyone involved, including you, your child, juvenile probation & the Court. Council of State Governments Justice Center
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County Family Peer to Peer Programs }
State & county family peer to peer support (FP2P) project funding has been sustained, despite constricting budgets for 25 remaining grassroots county projects.
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New FP2P services starting under state transformation efforts for High Fidelity Wraparound (HFW) & System of Care (SOC) projects, adding 10 new counties with FP2P services, & enhancing 7 existing FP2P projects with this new option.
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FP2P programs are adding outcome measures including established approaches- Targeted Parent Assessment (TPA), HFW & SOC, & an original visual progress mapping (Allegheny Family Network) Council of State Governments Justice Center
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Systemic Reform- PA Juvenile Justice System Enhancement Framework (JJSES) Stage Two Initiation Stage One Readiness • • • •
Intro To EBP Training Organizational Readiness Cost Analysis Stakeholder Engagement
• Policy Alignment • Dashboard Measures • EBP Service Contracts
Stage Three Behavioral Change
Proficiency
• Motivational Interviewing • YLS Risk/Need Assessment • MAYSI Screen • Detention Assessment • Case Plan Development • Structured Decision Making • Inter-rater Reliability
• Skill Building & Tools • Cognitive Behavioral Programming • Service Provider AlignmentStandardized Program Evaluation Protocol (SPEP) • Evidence-based Programming & Interventions • Responsivity Tools • Graduated Responses
Delinquency Prevention
Diversion
Family Involvement Training Data Driven Decision Making Continuous Quality Improvement
Stage Four Refinement
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Not This‌
Parens Patriae- State as Parent Council of State Governments Justice Center
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This!
All partners informed & respected Council of State Governments Justice Center
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The Texas Model Now let’s hear about the Texas Model.
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Partnering with Families There’s a difference between Being informed . . . Being involved . . . & Being engaged . . .
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Being informed . . .
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Being involved ‌
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Being engaged . . .
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Why is Family Engagement Important? }
Increases the likelihood that families follow through with education & service plans.
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Helps families learn better skills for responding to situations & behaviors involving their children
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Helps reduce recidivism & promote positive youth development
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Increases the likelihood that a youth successfully reenters his or her school or community. Council of State Governments Justice Center
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So How Do We Engage Families? } First, it’s
important to remember that one strategy will not work for all families . . .
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Fit the Strategy to the Family
Note. From “Supporting Family Involvement in Correctional Education Programs,” by T. Osher & B. Huff, 2006, July 27, Webinar for NDTAC, Huff Osher Consulting. Available online at: http://www.neglected-delinquent.org/nd/events/webinars/webinar0806_huffosher.PPT
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What Do ALL Families Want? }
To be treated with dignity, respect, honesty
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A positive focus & hope for the future
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Cultural competence
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Flexible scheduling
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High quality therapeutic interventions
Note. Adapted from “Supporting Family Involvement in Correctional Education Programs,” by T. Osher & B. Huff, 2006, July 27, Webinar for NDTAC, Huff Osher Consulting. Available online at: http://www.neglected-delinquent.org/nd/events/webinars/webinar0806_huffosher.PPT#266,7,What Do Parents Expect?
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Strategies for ALL Families }
Create a welcoming environment
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Solicit family input
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Quality, accessible services
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Excellent communication
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Supportive interactions with all staff
Note. From “Supporting Family Involvement in Correctional Education Programs,” by T. Osher & B. Huff, 2006, July 27. Webinar for NDTAC, Huff Osher Consulting. Available online at: http://www.neglected-delinquent.org/nd/events/webinars/webinar0806_huffosher.PPT#277,12,Universal Strategies for All Families 1st Tier
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Strategies for Most Families Help Families Establish Connections . . .
Adapted from “Supporting Family Involvement in Correctional Education Programs,” by T. Osher & B. Huff, 2006, July 27. Webinar for NDTAC, Huff Osher Consulting. Available online at: http://www.neglected-delinquent.org/nd/events/webinars/webinar0806_huffosher.PPT#282,18,Selective Strategies to Boost Family Involvement 2nd Tier
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Connect Families With Each Other }
Help establish a peer support group for families.
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Offer families a safe time & place where they can meet & talk with each other – without staff present – so that they can: } } }
Share common experiences Identify similar concerns Find solutions together
Adapted from “Supporting Family Involvement in Correctional Education Programs,” by T. Osher & B. Huff, 2006, July 27. Webinar for NDTAC, Huff Osher Consulting. Available online at: http://www.neglected-delinquent.org/nd/events/webinars/webinar0806_huffosher.PPT#283,19,Connect Families With Each Other 2nd Tier Strategies
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Connect Families With Education & Training }
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Offer family members a series of classes to develop their own skills – e.g., English language, computer skills, web design, GED classes, financial planning, resume writing, job searching, etc. Offer seminars with expert speakers on topics chosen by families – e.g., specific diagnoses, medication management, educational rights, advocacy, nutrition, etc. Whenever possible, invite family members to attend or present at pre-service trainings or in-service programs scheduled for staff. Create stipends for parent volunteers to attend training & conferences.
Adapted from “Supporting Family Involvement in Correctional Education Programs,” by T. Osher & B. Huff, 2006, July 27. Webinar for NDTAC, Huff Osher Consulting. Available online at: http://www.neglected-delinquent.org/nd/events/webinars/webinar0806_huffosher.PPT#284,20,Offer Families Education & Training 2nd Tier Strategies
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Connect Families to Service } } } } }
Recruit family members & youth to serve on planning & advisory groups. Make sure new families understand the nature & extent of the commitment necessary to serve in this capacity. Provide new group members with an orientation to the group’s history, mission, procedures, & politics. Assign an experienced member of the group to be a buddy or mentor to new members. Share all information & reports in advance with a practical & reliable way for family members to get help understanding any technical information.
Adapted from “Supporting Family Involvement in Correctional Education Programs,” by T. Osher & B. Huff, 2006, July 27. Webinar for NDTAC, Huff Osher Consulting. Available online at: http://www.neglected-delinquent.org/nd/events/webinars/webinar0806_huffosher.PPT#286,24,Recruit Family Members to Serve on School Wide Planning & Advisory Groups 2nd Tier Suggestions
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Strategies for Harder to Reach Families } } } } }
Tailor approaches to each family. Acknowledge the family’s cultural values & respect their practices. Hire or contract with family liaisons or certified family partners to work with families one on one. Avoid blame & shame. Focus on family and child strengths. Help restore the parent-child relationship. Find the best way to reach the family – trusted friend, another professional, spiritual leader.
Adapted from “Supporting Family Involvement in Correctional Education Programs,” by T. Osher & B. Huff, 2006, July 27. Webinar for NDTAC, Huff Osher Consulting. Available online at: http://www.neglected-delinquent.org/nd/events/webinars/webinar0806_huffosher.PPT#272,25,Intensive Strategies for Hard to Reach Families 3rd Tier
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The Texas Experience }
Parents’ Bill of Rights
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Family involvement in policy development
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Family liaisons
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Family engagement activities
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Family engagement curriculum for juvenile justice professionals (local & state versions are in development) Council of State Governments Justice Center
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Parents’ Bill of Rights Preamble Parents are partners with correctional staff, educators, & treatment providers in their child’s rehabilitation & shall be encouraged & assisted to actively participate in the design & implementation of their child’s treatment, from intake through discharge. http://www.tjjd.texas.gov/programs/family_handbook/3_rights.aspx
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Parents’ Bill of Rights 1. Parent & Child Will Be Treated Fairly 2. TJJD Will Provide Safe, Secure, Sanitary Facility 3. Parent Will Not Be Judged, Labeled, or Blamed 4. Parent Has Right to Be a Vocal Advocate 5. Parent Can Be Active in Decisions About Child 6. Parent Will Be Informed About Decisions Regarding Child’s Welfare 7. Right to Access Child’s Records 8. Right to Meaningful Participation in Child’s Treatment 9. Right to Communicate With Child 10. Right to Expect TJJD Staff Are Professional, Courteous, Respectful 11. TJJD will Protect Parents’ Rights 12. Right to Participate in Transition Planning These are very brief summaries of the rights. See http://www.tjjd.texas.gov/programs/parents_billof_rights.aspx for a full description.
Family Involvement in Policy Development }
Revision of youth grievance system
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Development of the Individual Case Plan, Quarterly Progress Reports, & the youth’s Reentry Plan.
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Participated in early prototype of Release Review Panels
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TJJD has specific policies* requiring family involvement.
* http://www.tjjd.texas.gov/policies/gap/87/gap875.htm Council of State Governments Justice Center
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Family Liaisons }
In 2007-2008, TYC (now TJJD) hired 6 family liaisons (total of 8) to be based in secure institutions & one coordinator to be based in the Central Office. } } } } }
Family partners helped to design & approve the job description. Family partners participated in interview panels at each facility. Liaisons receive special training Liaisons help promote families’ voice & choice. Liaisons plan & coordinate events to increase family engagement.
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Family Engagement Activities Family Days at the Facilities } Fatherhood development initiatives } Providing transportation and lodging } Graduation celebrations } Holiday parties } Multi-family groups while youth is in placement } Parent volunteers } Parent advisory councils } Family pictures }
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Family Engagement Curriculum (in development)
} Bringing It Home: How to Engage Families
Involved with the Juvenile Jus9ce System. } 4 Modules 1. 2. 3. 4. 5.
Introduc1on: Myths & Facts Understanding Family Development Understanding the Effects of Mental Health Diagnoses on Families What Can YOU Do To Increase Family Engagement?
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Bringing It Home Tarrant County (Fort Worth) revised the curriculum to better meet local needs. } Piloted the curriculum. } Contracted with TAMU to examine juvenile probation officers opinions related to family engagement. }
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Results of TAMU Survey 54% of JPOs wanted more training on effec1ve communica1on with families. } Over 70% wanted to learn how to provide opportuni1es for families to support their youth. } 55% wanted more informa1on on how to tailor case management to accommodate families with special needs } Over 60% wanted more training on working with families of different cultures. }
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Family Friendly PublicationsGetting the Word Out
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Check Back – How Are We Doing? }
Annually, parent surveys are distributed through mail, electronic mail, provided at visitation areas & at special events.
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Change things that aren’t working.
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Work to exceed parents’ expectations.
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Assessing Family Engagement & Involvement Practices Does your state/jurisdiction/system: } } } } } }
Have written policies &/or regulations? Involve families in evaluative & advisory processes? Train on families & practitioners on engaging & involving families in juvenile justice, on both individual child & policy/program ? Develop accessible family supports? Measure the quantity & quality of family involvement? Measure youth outcomes related to family involvement?
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Resources- PA & TX Pennsylvania }
Family Involvement in Pennsylvania’s Juvenile Justice System http://www.pachiefprobationofficers.org/docs/Family%20Involvement%20Monograph.pdf
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A Family Guide to PA’s Juvenile Justice System http://www.pachiefprobationofficers.org/docs/Family%20Guide%20to%20PA%20Juvenile %20Justice%20System.pdf
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Pennsylvania Juvenile Justice System Enhancement System http://www.pachiefprobationofficers.org/docs/JJSES%20Monograph%20Final%20Draft %204-3-12.pdf
Texas } Parents’ Bill of Rights http://www.tjjd.texas.gov/programs/parents_billof_rights.aspx }
Understanding: The TJJD Parent Handbook http://www.tjjd.texas.gov/programs/family_handbook/index.aspx
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The TJJD Youth Handbook http://www.tjjd.texas.gov/programs/TJJD_Youth_Handbook.pdf Council of State Governments Justice Center
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Resources- National }
NCMHJJ- Involving Families of Youth Who are in Contact with the Juvenile Justice System-2002 http://www.ncmhjj.com/pdfs/publications/Family.pdf
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CJJR- Safety, Fairness & Stability: Repositioning Juvenile Justice & Child Welfare to Engage Families & Communities-2011 http://cjjr.georgetown.edu/pdfs/famengagement/FamilyEngagementPaper.pdf
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CJJR- Recommendations to Strengthen Federal Agency Support of Family Engagement Efforts-2011 http://cjjr.georgetown.edu/pdfs/famengagement/FamilyEngagementRecommendationstoFederalAgencies2011.pdf
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NCMHJJ/MfC-Family Resources Inventory: An Overview of Resources for Family,Youth, and Staff -2011 http://www.ncmhjj.com/cms-assets/documents/73862-454636.fri-080212.revised.pdf
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CSG Webinar- Child Trauma & Juvenile Justice: Prevalence, Impact & Treatment, Gene Griffin- 2012 http://consensusproject.org/features/webinar-archive-child-trauma-and-juvenile-justice-prevalence-impact-and-treatment
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MfC-Innovation Brief: Strengthening the Role of Families in Juvenile Justice-2012 http://www.modelsforchange.net/publications/352
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J4F- Families Unlocking Futures: Solutions to the Crisis in Juvenile Justice-2012 https://www.justice4families.org/~justicg5/file/famsunlockingfutures.html
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OJJDP- Webinar, Engaging & Empowering Families in Juvenile Justice- 2012 http://nc4yc.org/training/webinars/details/16-engaging-and-empowering-families-in-juvenile-justice.html
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Making Family Engagement Real “What is REAL?" asked the Velveteen Rabbit one day... "Does it mean having things that buzz inside you and a stick-out handle?" "Real isn't how you are made," said the Skin Horse. "It's a thing that happens to you. When [someone] loves you for a long, long time, not just to play with, but REALLY loves you, then you become Real." "Does it hurt?" asked the Rabbit. "Sometimes," said the Skin Horse, for he was always truthful. "When you are Real you don't mind being hurt." "Does it happen all at once, like being wound up," he asked, "or bit by bit?" "It doesn't happen all at once," said the Skin Horse. "You become. It takes a long time. ………once you are Real you can't become unreal again. It lasts for always.” The Velveteen Rabbit or How Toys Become Real (1922) ― Margery Williams
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Question and Answer Session }
Please type your questions into the Q&A box on the lower right hand side of the screen.
info@consensusproject.org Council of State Governments Justice Center 59
Find us online at... www.consensusproject.org
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Thank You! The webinar recording & PowerPoint presentation will be available on www.consensusproject.org within a few days. This material was developed by the presenters for this webinar. Presentations are not externally reviewed for form or content & as such, the statements within reflect the views of the authors & should not be considered the official position of the Bureau of Justice Assistance, Justice Center, the members of the Council of State Governments, or funding agencies supporting the work. Suggested Citation: Levins, Tracy and Wendy Luckenbill. “Family Engagement in Juvenile Justice: Making it Real.� Webinar held by the Council of State Governments Justice Center, New York, NY, February 7, 2013. .
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