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CSIA FOCUS
Navigating the New Normal The coronavirus pandemic has had a devastating impact across the globe. As the crisis unfolded, organisations, their workforces and their customers faced unprecedented challenges and uncertainty. Some of CSIA’s members have kindly shared how they have navigated through these testing times.
Ray Windle Senior Operations Manager Transdev Sydney Ferries We have nearly 600 employees working in the Sydney ferry fleet who are classed essential workers and they deal with the public all day. Their anxiety levels are high due to being out in the public domain and they are at a higher risk of contracting the virus. To support our staff all PPE was supplied, masks , gloves and hand sanitisers.
We have public stand sanitisers on all our primary wharves to help our customers stay safe. Vessels and work stations including crib rooms are pro-sanitised every night and primary wharves are sanitised every 30 minutes by staff whilst on duty. Vessels have markings on the deck for no go areas, to ensure the public does not go into the work area, to ensure our staff are safe by keeping social distancing.
Communication to staff and unions has been paramount in our fight against COVID and we have been meeting with WHS representatives from the workforce weekly to provide updates. The WHS have been extraordinary in their efforts to make our workplace safe for both our staff and the community. Our staff have been fantastic in the way they have continued to provide a service whilst making every effort to stay safe and make wharves plus vessels safe for the community.
