FOCUS | CSIA Quarterly - September 2021

Page 19

MARCH 2021

Michelle Hillman Divisional Manager Customer Care Yarra Valley Water

Maximizing your digital workforce Webinar Report

This month, CSIA was delighted to co-host an informative webinar with Customer Science where we explored how organisations are successfully deploying their digital workforces. Matthew Green shares the key takeaways from this session.

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