What to expect in the exam

As part of your qualification in IT, you will be taking an exam that is worth 40% of your marks. It is important that from the beginning you start to think about the exam and the skills you’ll need to get the best possible grade. Answering exam questions is a skill. Like any other skill, it can be learnt, practised and improved. Below is an outline of what to expect in the exam, the types of questions and what the paper looks like. You need to answer all of the questions.

Types of questions to expect in the exam

Exam questions can be about any area of the specification, which means that you have to learn everything! The exam paper will be made up of two sections, with different types of questions. Question type Section A – 15 marks • Up to 5 multiple-choice questions, worth 1 mark each. • Short-answer questions, worth 1 or 2 marks each. These usually require a one-word answer sentence. Section B – 55 marks • Questions that require a mix of short, medium and long answers. • One of these questions will be worth 8 marks. You are expected to give a creative answer, such as a visual plan. • One of these questions will be worth 9 marks. You are expected to do an extended piece of writing. Understanding the language of the exam The command word is the key term that tells you how to answer the question. It is essential to know what the different command words mean and what they are asking you to do. It is easy to confuse the words and provide too much information, not enough information or the wrong information. The tables below will help you understand what each command word is asking you to do. Command words that ask you to get creative: Command word OCR definition How you should approach it Create • Produce a visual solution to a problem (for example: a mind map, flow chart or visualisation).

Draw Show your answer in a visual way. You might want to use a mind map, flow chart or a diagram. Think about what is the best way to show the required information. • Produce a picture or diagram. Create a picture/diagram to show the relevant information. DRAFT Command words that ask you to choose the correct answer:

Command word OCR definition How you should approach it

Choose • Select an answer from options given. Pick the option that you think is correct. Circle • Select an answer from options given. Draw a circle around the right answer. Identify • Select an answer from options given. • Recognise, name or provide factors or features. Either choose the correct answer from those given or write the name, factors or features that are asked for.

Command word OCR definition How you should approach it

Annotate • Add information, for example to a table, diagram or graph, until it is final. • Add all the needed or appropriate parts. Add short notes to the table/diagram/graph to say what each part is.

Complete • Add all the needed or appropriate parts. • Add information, for example to a table, diagram or graph, until it is final. Add the information that is missing. Often you will need to give just one word as an answer but sometimes you may need to write more. You may need to finish drawing a diagram or graph.

Fill in • Add all the needed or appropriate parts. • Add information, for example to a table, diagram or graph, until it is final. Add the information that is missing. Often you will need to give just one word as an answer but sometimes you may need to write more.

Label • Add information, for example to a table, diagram or graph, until it is final. • Add all the necessary or appropriate parts. This often refers to a diagram or a picture. Add words or short phrases to say what each part is. You could add arrows next to your label that point to the right part of the diagram/graph.

Command words that ask you to do your maths: Command word OCR definition How you should approach it Calculate • Get a numerical answer showing how it has been worked out. Do your maths. Give the final answer but make sure you show how you got there. Command words that ask you to give the main points: Command word OCR definition How you should approach it Outline • Give a short account, summary or description. Write about the main points. Don’t write lots of detailed information. State • Give factors or features. • Give short, factual answers. Give a short answer that names factors or features of something. Sometimes you will be asked to give a certain number of factors/features. Command words that ask you to be factual: Command word OCR definition How you should approach it Describe • Give an account including all the relevant characteristics, qualities or events. • Give a detailed account of.

This is the ‘what’. Write about what something is. DRAFT Explain • Give reasons for and/or causes of. • Use the words ‘because’ or ‘therefore’ in answers. This is the ‘how’ and the ‘why’. Write about how something happens or works and why it does.

Command word OCR definition How you should approach it

Analyse • Separate or break down information into parts and identify its characteristics or elements. • Explain the pros and cons of a topic or argument and make reasoned comments. • Explain the impacts of actions using a logical chain of reasoning. This term wants you to write about the details. Write about each part in turn, giving key information and saying what is good or bad about it.

Compare and contrast

• Give an account of the similarities and differences between two or more items or situations. ‘Compare’ means to say what is the same about two (or more) things. ‘Contrast’ means to say what is different about two (or more) things.

Discuss • Present, analyse and evaluate relevant points, for example, for/against an argument. Write about something in detail, including its strengths and weaknesses. Say what you think about each side of the argument. You don’t need to take a side.

Evaluate • Make a reasoned qualitative judgement considering different factors and using available knowledge/experience. Write down the arguments for and against something. Then give your opinion about which is the stronger argument.

Justify • Give good reasons for offering an opinion or reaching a conclusion. Write what you think would be the best option and say why you think this. Give evidence to support your answer.

Practise it!

Now go to www.cambridge.org/go/ and complete the practice questions on understanding the exam command words. Common exam mistakes Common mistakes Why it matters! Solutions Not attempting a question. You won’t get any marks for a blank answer. • Answer every question. • Write something – you may pick up a few marks, which can add up to make the difference between grades. • Use your general knowledge. • State the obvious. Not answering the question that is asked. You won’t get any marks for writing about another topic.

• Know what the command words are looking for. • RTQ – read the question. DRAFT • ATQ – answer the question.

Not providing enough points to achieve the marks. You won’t gain full marks if you haven’t expanded on your answer. • Look at the number of marks next to the question – one mark = one point; two marks = two points, three marks = three points etc.

Planning your answer To help you organise your thoughts, it is helpful to plan your answer for 8-mark questions. You don’t need to take too long. A spider diagram, for example, will help you get your answer in the right order and it makes sure you don’t forget anything. For example:

No limit

Go to Junk

Revise it!

Create a spider diagram plan like the one above for the following question: Suzanne needs to decide which HCI to use for the info terminal in her business. She has the choice of using either a keyboard or voice control. Explain the advantages and disadvantages of using each method and make a final recommendation to Suzanne. (8 marks) Tip: You could refer to page x of the Revision Guide to help you.

Poorly designed questions Cheaper Simple to analyse results Not the intended audience Sent via email No access to IT

Online survey DRAFT

The exam paper Make sure you know how long you have got.DRAFT

Write your first name and surname clearly in the boxes. Ensure that you write clear structured answers so that you can get maximum marks.

Highlight or underline key words in the question. Here you need to name something related to hardware that affects a Human Computer Interface. The question is asking for two points. Be sure to give two points in your answer to get full marks.DRAFT

The number of marks indicates the number of points you need to give. In this case, one point is needed.