WHY AI NEEDS HUMAN INTELLIGENCE

SUNIL PAUL, MD OF FINESSE, ON WHY WE SHOULD NOT IGNORE ACTUAL INTELLIGENCE AMID ARTIFICIAL INTELLIGENCE.

The rise of artificial intelligence (AI) has arguably changed the world of technology. AI has the potential to revolutionise industries ranging from healthcare to transportation, making our lives more efficient, productive and convenient.

As AI advances, it could replace jobs once performed by humans. Some of the jobs that are most at risk of being replaced by AI in the future include manual labour, could be automated using robots and other forms of AI; Chatbots and other forms of AIpowered customer service tools can automate routine customer service tasks, handle basic inquiries and complaints. AI algorithms can analyze financial data and make investment recommendations, potentially reducing the need for human financial analysts and advisors.

But in the excitement and anticipation of AI’s future capabilities, we must not forget the importance of intelligence itself, the skills that make us human.

Actual intelligence includes a range of skills and traits essential to human functioning, such as critical thinking, emotional intelligence, creativity, and empathy.

AI can perform tasks that require speed, accuracy, and data analysis, but lack the nuanced and complex thinking skills of humans. However, AI cannot fully replicate human creativity. Human creativity relies on our ability to connect ideas, form analogies, and think outside the box.

Similarly, AI lacks the ability to empathise with others, read and interpret social cues, and understand emotions, key components of human interaction.

Actual intelligence, or human intelligence, is currently superior to AI in several ways:

Creativity and innovation: Humans are capable of generating completely new ideas and creating novel solutions to problems. While AI can be trained to identify patterns and make predictions, it has yet to demonstrate the ability to create something truly original.

Emotional Intelligence: Humans have the ability to understand and express their emotions, and the ability to recognise the emotions of others and respond appropriately. AI, on the other hand, cannot truly understand emotions and can struggle to respond appropriately in certain situations.

Adaptability: People are able to adapt to new situations and environments and learn from experience. AI systems, on the other hand, require extensive training and are limited by the data used for training.

Common sense: Humans have a certain amount of common sense that allows them to make decisions based on intuition and prior knowledge. AI can be trained to recognise patterns and make predictions based on data, but it lacks the ability to apply common sense to new situations.

Physical Abilities: Humans have the ability to manipulate their environment, move and navigate complex environments, and perform a variety of physical tasks. While there are advances in robotics and AI that enable machines to perform physical tasks, they still lack the versatility and dexterity of the human body.

At current levels, AI can automate routine and repetitive tasks, but it cannot replicate the problem-solving and decision-making skills needed in many fields. Individuals with critical thinking, creativity and emotional intelligence are better equipped to adapt to the evolving job market.

Furthermore, it is important to recognise that AI is just as impartial and ethical as the data it uses to train. Bias in AI algorithms can lead to unfair outcomes and perpetuate systemic inequalities. Real intelligence is essential to recognise and address these biases, as humans can better understand the social and ethical implications of her AI.

Moreover, it’s important to note that while AI may replace some jobs, it may also create new ones in fields such as AI development, maintenance, and repair. Additionally, many jobs may be augmented rather than completely replaced by AI, allowing humans and machines to work together in new ways.

In summary, AI has the potential to change our lives in many ways, but it is important not to overlook the importance of actual intelligence. AI can perform many tasks more efficiently than humans, but it lacks the complex thinking skills, creativity, and empathy that are essential to human functioning. Real intelligence is needed to navigate an ever-changing job market, deal with AI biases, and remain human in our interactions. Therefore, as AI develops, we must continue to cherish and nurture genuine intelligence.