SIRIONLABS, EMPOWERING TRUE COLLABORATION AND PARTNERSHIP

Ajay Agrawal, CEO & Co-Founder of SirionLabs, discusses their fruitful partnership with Vodafone and how CLM enables smarter contracting enterprise-wide.

USER WILL REQUIRE MANY PASSWORDS FOR PERSONAL AND PROFESSIONAL APPLICATIONS AND WEBSITES”

Ajay Agrawal, CEO & Co-Founder of SirionLabs, shares how the alignment of values and the power of CLM have made for an effective partnership with Vodafone. “We believe in the power of cost savings and superior customer experience, and therein lies the synergy between our organisations. What started out as a post-signature value realisation exercise back in 2016 has since grown into a full suite CLM solution encompassing customised pre-signature features to cater to local markets spread over more than 40 countries. Nothing gives me greater happiness than a customer who has been able to gain increased visibility and get a tighter grip over their contracts.” ranging from missed commitments or complaints to disputes or disagreements. Automation also reaps many benefits and has enabled Vodafone to cut costs in contract management and supplier governance by more than 60%, reducing manual effort by almost 50% and generating further savings through reduced headcount cost. Post signature activities have also become smoother and a lot more efficient, with one enterprise contract repository across all suppliers and managing them according to their footprint.”

AMANDA WIDDOWSON HEAD OF HUMAN FACTORS CAPABILITY, THALES UK

According to Mitek: “Most user’s passwords, PINs, and personal identifying information have likely been compromised with a data breach, meaning billions of accounts can be accessed by fraudsters who retain the answers to traditional authentication methods.”

By leveraging AI and extracting valuable data, SirionLabs’ CLM solution empowers collaboration and continued cooperation and partnership long after contracts have been signed.

The role of AI in biometric authentication

“Vodafone has today around 2000 strategic supplier contracts managed through SirionLabs, which oversee a spend of close to 6 billion euros annually. Through our initial discussions, we saw great potential in addressing Vodafone’s commercial engagements, tracking and realising value at scale through a myriad of systems that were retrofitted to suit existing infrastructure.”

“A typical user will require many passwords for personal and professional applications and websites. There is a risk that people will use the same, easy-to-remember password for several applications, so if one is compromised, the rest are too. Biometric technologies may be a better solution because they eliminate reliance on human memory. Fingerprint and facial recognition systems are common on smartphones, but could be better utilised in commercial computer equipment and applications.”

“Our four-way automated invoice matching solution has contributed to Vodafone’s bottom line, enabling them to save hundreds of millions of dollars. It has also reduced the friction in their supplier landscape,

As Adam Desmond, Sales Director EMEA at OCR Labs, told Cyber Magazine last year, identity verification software technologies are using AI to enable consumers to safely and securely transact online using their mobile devices.

Agrawal explains, “Collaboration is essential to any partnership. That is really the heart and soul of any SirionLabs project. Unlike many conventional contract management systems that create, store, and maybe extract information from contracts, SirionLabs is unique because it allows both contracting parties to have continued access to the system, even after the contract is signed, while giving a single, consolidated view of data, further enhanced by rich dashboards and insights which help make quick business decisions. The purpose of that continued access is true collaboration across multiple business functions.”

“Face biometrics can determine a match between our selfie and a document,” he comments. “But what it can’t do is distinguish between a live person and someone trying to trick a biometric system into thinking it sees a live person.

Ricardo Amper

TITLE: FOUNDER & CEO

COMPANY: INCODE

INDUSTRY: IDENTITY VERIFICATION

LOCATION: CALIFORNIA

Founded by Amper in 2015, Incode is the onetrust company reinventing the way humans authenticate and verify their identity online to powe a world of trust. Incode’s products are being used by some of the world’s largest financial institutions, governments, marketplaces, hotels, and hospitals.

“This is where AI-powered liveness detection comes into play, which ensures the integrity of a biometric match by distinguishing both ID and liveness via AI. The technology uses facial recognition to determine if a biometric sample is being captured from a living subject who is present at the point of capture; in other words, a real, live person behind the screen. The AI can simultaneously complete the equivalent of hundreds of forensic check permutations in a matter of seconds.”

Already a familiar sight in technology from smartphones to laptops, biometric capabilities are increasingly embedded in everyday life. As Ricardo Amper, CEO of digital identity company Incode, explains, the goal is to reinvent the way people authenticate and verify their identity online.

“Our product research and development is geared towards accelerating its adoption across a wide variety of industries,” he explains. “With one identity everywhere, Incode will be fulfilling its mission of creating trust by reinventing the way people authenticate and verify their identity online.

“We have engineered a complete set of features including world-class facial recognition technology that is able to recognise when someone is sending a fake photo, video or wearing a mask,” Amper

Executive Bio

AMANDA WIDDOWSON

TITLE: HEAD OF HUMAN FACTORS CAPABILITY

COMPANY: THALES UK

INDUSTRY: CYBERSECURITY

LOCATION: UNITED KINGDOM adds. “It can clean up a blurry ID document so it can be read and assessed. Ultimately, our mission is to create one identity everywhere, speeding up authentication in a secure and compliant way, whilst giving businesses the tools they need to provide a convenient, swift, and seamless way of processing payments and other data transactions.”

Past President Chartered Institute of Ergonomics and Human Factors. Serving on the Executive Board. Chair of Board of Trustees. Previously, Professional head of human factors/ergonomics for Tube Lines, (later London Underground), managing a team of human factors professionals of various levels of experience.

Biometrics critical to building trust

With online fraud on the rise, advanced technologies are critical for businesses to build trust with customers and mitigate risks, comments Desmond. “Biometric authentication is leading the charge in the growing fight against identity fraud. Banks are already using AI-powered facial biometrics in conjunction with liveness detection to verify faces and documents, as well as ensuring fraudsters aren’t bypassing screening processes with photos of a printed image, for example.

“But voice technology offers the next level up in powerful and convenient biometrics, with a critical role to play in improving anti-fraud defences. In fact, when combined with face biometrics, voice is one hundred times more powerful than face alone. In our experience, the combination of both voice and face biometrics makes the verification process almost impenetrable by fraudsters, offering multiple layers of protection – liveness and recognition of both face and voice.” With constant advancements being made in the technology industry, specifically in the biometrics industry, the possibilities of how biometrics will affect our lives seem endless, Amper comments. “To an extent, it is dependent on how much we want biometrics to impact our lives as biometrics can be used in all areas of life when it comes to authentication and identification.

“But trust is crucial for its success; the impact that biometrics can have can be substantially limited if there is a lack of trust in how the technology is used,” he concludes. “Users need to be sure that their data is being used for the purpose it was given and nothing else. This trust is hard to come by, but if gained, then there will be no limit to the impact biometrics can have on our lives.”