cyber-Wear Heidelberg GmbH
we take it personally
cyber-Wear in the short screen ? Managing Directors: Steven Baumgärtner/ Managing Director Marketing & Sales Roman Weiss/ Managing Director Finance & Logistics ? Foundation: November 1994 ? Employees worldwide: 145 ? Head office: Dossenheim near Heidelberg ? Facility size: 1.400 m²
Location Future Founded: February 2007 Completion: middle/ end 2008 Location: Wipperfürth near Cologne Office / Social rooms: 400 m² Showroom: 200m² Storage area: 2.450 m² Circulation area: 3.740 m² Pallet rack: for 1.200 pallets Commission area: 1.300 m² Hall height: 6,50 - 8,00 m UKB 3 gates for loading / unloading specific: open customs warehouse Printing area: pad printing, digital printing and imprinting
Locations worldwide
cyber-Wear Heidelberg GmbH
cyber-Wear Wiesloch
cyber-Wear Heidelberg GmbH
cyber-Wear Heidelberg GmbH
cyber-Wear Suisse
cyber-Wear Netherlands
cyber-Wear Turkey
cyber-Wear Far East
cyber-Wear Greece
cyber-Wear USA
cyber-Wear Hong Kong
cyber-Wear Shanghai
cyber-Wear Hangzhou
cyber-Wear JiaDing
Dieselstrasse 2 69221 Dossenheim/Heidelberg Germany Fon +49(0) 6221 7590-500 Fax +49(0) 6221 7590-555 Info@cwmail.org
Adelsförsterpfad 6-8 69168 Wiesloch/ Germany Fon +49(0) 6221 7590-500 Fax +49(0) 6221 7590-567 Wiesloch@cwmail.org facility size: 1.000m² employees: 6
Branch office NRW August-Mittelsten-Scheid -Str.25 51688 Wipperfürth Fon +49(0) 2267 655-584 Fax +49(0) 2267 655-586 Info-nrw@cwmail.org
Branch office Augsburg Egerstraße 2d 86356 Neusäß/ Augsburg Fon +49(0) 6221 7590-500 Fax +49(0) 6221 7590-567 K.klaeser@cwmail.org
Chalenstrasse 80 8123 Ebmatingen/ Zürich Switzerland Fon +41(0) 1 980-4647 Fax +41(0) 1 980-2816 Switzerland@cwmail.org
J. Van Vollenhovenstr. 211 5012 AC Tillburg Netherlands Fon +31(0) 13 4554-425 Fax +31(0) 13 4554-229 Netherlands@cwmail.org
747/2 Sok. No. 13 TR 35090 Camdibi/ Izmir/ Turkey Fon +90(0) 232 4310-222 Fax +90(0) 232 4310-210 Turkey@cwmail.org facility size: 8.000 m² employees: 150
194 A7-8 Hoang Van Thu Street, Ward 9 Phu Nhuan District/ Hot Chi Minh City Fon +848 844-6575 Fax +848 845-4188 Fareast@cwmail.org facility size: 2.000 m² employees: 345
Thermaikoustr. 54 56430 Thessaloniki/ Greece Fon +30 2310 682-102 Fax +30 2310 682-111 Greece@cwmail.org facility size: 5.000 m² employees: 335
ABPro Inc 2508 SW 34 Ave Ft. Lauderdale FL 33312 USA Fon +1 682 472-2517 Fax +1 401 633-6027 usa@cwmail.org
Noble Time Int´l Ltd. Unit 1904A Well Fung Ind. Centre 68 Ta Chuen Ping Street Kwai Chung, N.T./ Hong Kong Fon (852) 2242-3330 Fax (852) 2242-3339 Hong_kong@cwmail.org
Noble Time Int´l Ltd. 38-1 Huashuan Road, Jiashan, Zhejiang Shanghai@cwmail.org
Noble Time Room 2/F 373 Qui Tao North Road Hangzhou/ China Fon 86-571-86962754 Fax 86-1360-5705629 Hangzhou@cwmail.org
Shanghai Field Outerwear Co.,Ltd. 1151 Cao Xin Rd JiaDing District 201809 Shanghai Fon +86-21-59945771 Fax +86-21-39940056 facility size: 1.400 m² employees: 420
Survey of performances
Special indication - rapid growth
1994 the beginning of the cyber-Wear Gbr in Heidelberg. Founder Steven Baumgaertner and Roman Weiss.
1997 the internationalization begins, cyber-Wear Suisse/ Ebmatingen is founded.
Only one year later the expansion into the Benelux countries begins.
cyber-Wear moves into the new offices in Heidelberg/ Neuenheim.
Special indication - rapid growth
2001 :: May
2000 :: May Only one year later, removal in the new office in Heidelberg/ Wieblingen. Establishment of the cyberWear Heidelberg GmbH Establishment of the Cybergroup International
Expansion of the production capacities in Turkey
Expansion of the production capacities in Portugal
Worldwide exclusive contract with the RWE AG as full service marketing agency in the advertising and employee gift area.
Removal to the new production facility near Heidelberg.
Special indication - rapid growth
2001 :: Nov Extension of the production network to Vietnam and Korea.
European-wide introduction of the Media Markt employee fashion collection.
cyber-Wear extends the production network to Greece and Italy.
cyber-Wear moves to the new storehouse in Heidelberg/ Dossenheim.
cyber-Wear belongs to the “Entrepreneur of the Year 2002� - the German entrepreneurs elite.
Special indication - rapid growth
2002 :: Dec Sennheiser electronic GmbH & Co. KG and the cyberWear Heidelberg GmbH agree on co-operation for corporate fashion and promotional gifts in the areas Sennheiser KG, evolution and communication.
cyber-Wear USA is founded.
Putzmeister AG and the cyber-Wear Heidelberg GmbH agree on co-operation in promotional gifts and corporate fashion.
Vergรถlst GmbH and the cyber-Wear Heidelberg GmbH agree on co-operation in promotional gifts and print media.
The Jokey group and the cyber-Wear Heidelberg GmbH agree on co-operation in promotional gifts.
Special indication - rapid growth
FINALIST 2003
2003 :: Dec cyber-Wear belongs to the “Entrepreneur of the Year 2003” - the German entrepreneurs elite.
cyber-Wear opens a further production facility in Hong-Kong.
cyber-Wear extends production capacities to Shanghai.
Now cyber-Wear is also present in Asia with an production office in Hangzhou, China.
cyber-Wear Heidelberg GmbH is nominated for the “Oskar of the middle class” in 2004.
Special indication - rapid growth
E
SS
2004 :: Sep cyber-Wear belongs to the “Entrepreneur of the Year 2004� - the German entrepreneurs elite.
RB A
L
HE
ENCES
2004 :: Nov
2004 :: Dec
2004 :: Dec
2004 :: Dec
Ernst & Young AG and the cyber-Wear Heidelberg GmbH agree on co-operation in promotional gifts.
cyber-Wear founds a new office in North RhineWestphalia.
Procter & Gamble Germany GmbH and cyberWear Heidelberg GmbH agree on a strategic cooperation for Herbal Essences.
cyber-Wear extends the production network in Asia.
Special indication - rapid growth
2005 :: March DG Verlag and the cyberWear Heidelberg GmbH agree on co-operation in corporate fashion.
2005 :: March
2005 :: March
2005 :: March
2005 :: May
cyber-Wear founds first trendscoutoffice in Bangkok.
cyber-Wear Heidelberg GmbH and Dynajet GmbH, a 100% subsidiary from Putzmeister AG, agree on co-operation in promotional gifts full service.
cyber-Wear Heidelberg GmbH and L´TUR Tourismus AG agree on co-operation in Promotional Gifts Full Service.
cyber-Wear Heidelberg GmbH and Rheinland - Pfälzische Rundfunk GmbH & Co KG agree on co-operation in Promotional Gifts & Corporate Fashion.
Special indication - rapid growth
2006 :: Jan
2006 :: Apr
2006 :: Apr
2006 :: May
2006 :: Jun
cyber-Wear Heidelberg GmbH is nominated for the “Oskar of the middle class 2006�.
Works like the best cyber-Wear wins with middle class promotion in 2005.
Die cyber-Wear Heidelberg GmbH and Adam Opel AG agree on a cooperation for product launch.
Procter & Gamble Germany GmbH and cyberWear Heidelberg GmbH agree on a strategic cooperation for Charmin.
cyber-Wear extends locations with new purchasing office in Malaysia.
Special indication - rapid growth
2006 :: Jul
2006 :: Aug
2006 :: Aug
2006 :: Sep
2006 :: Oct
cyber-Wear becomes Business partner SAP arena.
cyber-Wear extends locations with new purchasing office in Hong Kong.
cyber-Wear Heidelberg GmbH nominated for “Großer Preis des Mittelstandes 2007”.
Deutsche Telekom AG and cyber-Wear Heidelberg GmbH agree on world-wide co-operation in promotional gifts.
Works like the best cyber-Wear wins with middle class promotion in 2006.
Special indication - rapid growth
2007 :: Feb
2007 :: March
2007 :: Apr
ITR e.V. and cyber-Wear Heidelberg GmbH agree on co-operation in merchandising.
cyber-wear is partner Of the worldcommunitygrid.org
Exclusive contract as full service marketing agency in the advertising and employee gift area with the Walter AG.
2007 :: Nov cyber-Wear Heidelberg wins the tender for drupa 2008 of Heidelberger Druckmaschinen AG.
2007 :: Nov Exclusive contract as a full-service marketing agency in the field of marketing and Staff Presents with Deutz Power Systems GmbH & Co. KG.
Special indication - rapid growth
...and we continue to grow
2008 :: Mai
Survey of performances
Fullservice handling of promotional gifts & Print media
market research & Trendscout ? analysis of the product range ? price comparison ? Bench marketing ? analyses of customer satisfaction ? Trendscouting [trade fairs/ technical literature ? target group analysis ? product-hunting
creation & design ? personal support service by our design team ? individual concept development ? creation & design of your merchandising collection ? production at our international locations ? quality management
Print Media Design & Production ? design, development & produktion of ? business furnishing ? high-quality image brochures & company reports ? brochures ? mailings ? packings
Print Media pre-printing & printing ? data processing ? from all customary Mac or Windows files ? or existing films ? processing via ? CTP – computer-to-plate-procedure ? or in the usual way
Customer Service ? customer registration and care ? duplicate-check and processing ? Call Center/ Key Accounter ? purchase order management ? product consulting ? customer correspondence ? stock information/ price information ? despatch Information
order management ? rating/ credit assessment ? examination of quantity and despatchability ? control of distribution ? invoicing ? issue of shipping documents/ delivery notes
arrangement/ purchasing & production management ? requirements planning ? Forecasting ? ordering system/ processing of orders ? choise of suppliers and assessment ? purchase handling ? Order management
debtors management ? Invoicing in local currency ? handling of payments (national/ international) ? payment request by invoice/ automatic debit transfer system cash on delivery ? dunning/ collection preparation ? issue of credit notes ( for returns or complaints) ? cost centre management
logistics / merchandise management ? receipt of goods – and control of goods receipt ? warehouse management ? permanent computer-based inventories/ in order to keep an adequate stock ? commissioning of customer orders ? despatch ? Order processing
Webshop application ? assessment of the customer´s requirements ? layout design ? adaptation to merchandise management Systems from the CLIENT ? usable as platform fßr B2C & B2B
quality management ? goods receipt control ? sampling tests ? adaptation of the quality agreement with the CLIENT ? quality planning ? quality information and documentation ? complaint reporting
returns management ? returns check/ assessment ? returns re-processing ? new packing ? credit notes management ? warranty management ? restoring of goods ? statistical processing of returns (analysis)
e-shop & e-logistic
E-shop examples
? based on Internet & Intranet
E-shop examples
? based on Internet & Intranet
E-shop examples
? based on Internet & Intranet
e-Business
portal
product range access shop
from data base/ catalouge
registration of purchase orders
credit assessment of the customer (rating)
incoming orders
cyber-Wear Fulfillment-Service returns management
monitoring of payment
Invoicing
commissioning/ despatch
order management
Fulfillment-platform
the individual components of the client business are intergrated by an e-commerce platform.
Call Center/ Marketing Regional Manager Dealer Key Accounter
Services e.g. Payment Shop Frontend Customer Self Services
Customer Customer Web Services
CPS E-Commerce Platform Central Database & Workflowsystem
Interfaces e.g. Backend CRM Mandanten Backend CRM
Material Management
Frontend
Optional: Fulfillment Tool
Backend
ERP cyber-Wear ERP
cyber-Wear DP
Fulfillment-platform
Mandanten/ Mitarbeiter
- master data change - registration of purchase orders - order monitoring - course of order
- registration of Purchase orders - course of orders - information about customers - reports
Mitarbeiter
- customers base
- customers base
- article master
- article master
- promotion- and
- registration of
eventmanagement - registration of purchase orders - informationabout customers - reports
purchase orders - course of orders - information about customers
cyber-Wear Warehouse-Management-System
cyber-Wear IT Services
Client ERPSystem
Warehouse Management
end-consumer
ASP Integration/Workflows
KEP
Fulfillment -Services
forwarding agencies
supplier Monitoring & Controlling
etc.
References (excerpt) Selection for customized products Design suggestions for collections Refinement of the products (print/ embroidery/ engraving) In-house trade fair organisations Exhibition support Customized onlineshop development Promotional gifts shop re-design Individual textile productions Worldwide shipment for promotional gifts Computer edit storehousemanagement Ordermanagement Presentation of new promotional gifts Shop in 3 languages (dt, gb, fr)
References (excerpt)
Full service partner since 2001 Design suggestions for collections E-shop solutions for B2B and B2C Selection of customized products Computer edit storehousemanagement Ordermanagement Individual textile productions Packing Worldwide shipment for promotional gifts
References (excerpt) Selection of customized products Design suggestions for collections In-house trade fair organisations Exhibition support Customized online-shop development Promotional gifts shop re-design Individual textile productions Worldwide shipment for the promotional gifts Computer edit storehousemanagement Ordermanagement Presentation of new promotional gifts
References (excerpt) Selection for customized products Design suggestions for collections Refinement of the products (print/ embroidery/ engraving) In-house trade fair organisations Exhibition support Customized onlineshop development Promotional gifts shop re-design Individual textile productions Worldwide shipment for promotional gifts Computer edit storehousemanagement Ordermanagement Presentation of new promotional gifts Shop in 2 languages (dt, gb - in process - fr, es, it)
more References
MASERATI
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Works like the best - cyberWear wins with middle class promotion in 2006
Also in the year 2006 cyberWear Heidelberg GmbH is nominated for the “Oskar of the middle class 2007”
Copyright by: cyber-Wear Heidelberg GmbH Dieselstrasse 2 69221 Dossenheim/ Heidelberg Fon +49(0)6221 7590-510 Fax +49(0)6221 7590-567 info@cwmail.org www.cyber-Wear.de