4 minute read
Patsy’s Furniture
Customer service is No. 1 at Patsy’s
Patsy’s Furniture, located at 1115 N. St. Joe Dr. in Park Hills, was voted Best Furniture Store/Best Mattress Store in the Parkland for 2021.
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Patsy’s has been in business for 18 years, and owners Jamie and Chris Wade have operated the store for the past fi ve years.
“When we bought this store fi ve years ago, in 2016, we lowered the prices by 20% because we wanted everything to be affordable for everyone,” Chris explained. “Jamie is retired military, and we live off of his income; we don’t take a paycheck, and we give back to the community.”
The Wades said they believed Patsy’s Furniture belonged to God and is in business to serve his purpose in the community. From providing discounts to families in need after a fi re or other disaster to holding fundraisers, food drives, and tent revivals at the location, the Wades said they are always trying to do the Lord’s work.
This is the fi rst year that the furniture store has won a Best of the Parkland contest. The Wade’s said they believe the customer service offered at Patsy’s is what sets their store apart from others.
“Customer service is where we try to stand out,” Jamie said. “We have a friendly staff and try to treat everyone like family. We aren’t perfect at it, but we do try. We try to have people smile when they come in and keep the smile all the way through our delivery at their homes.
“One of the things we try to do is leave customers alone to look around without pressure sales pitches,” he explained. “We try to employ friendly staff and treat them like family.
“There’s always room for improvement, and we take input very seriously from our customer base,” he noted. “But, the thing that really sets us apart is that we are a local veteran-owned company that is not ashamed to say that Jesus is Lord and we serve him openly. If people in our community need prayer, we are proud to stand with them and ask God on their behalf.”
The couple said there are many top-selling furniture pieces and sets within the store’s approximately 19,000 square-foot showroom.
“It’s hard to pick just one set of furniture,” said Chris. “The Joanna Table by Steve Silver, the SoCozi massage living room sets from Southern Motion, and Ashley have many sets that we cannot keep on the fl oor if we tried.”
The Wades said they felt blessed that Patsy’s Furniture was the community’s selection for Best Furniture/Mattress Store this year.
“We would like to thank everyone who voted for us in this year’s contest,” said Jamie. “It means a lot to us to be given this recognition. We are looking forward to what the next year will bring. God bless everyone.”
Patsy’s Furniture is open Monday through Saturday from 9 a.m.-6 p.m. For more information, contact the store at 573-518-1900 or visit www.patsysfurniture.com.
Patsy’s Furniture Owners Jamie and Chris Wade use the popular retail store to help the community any way they can. The couple’s faith in God and desire to help those in need led them to purchase the business in 2016.
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