MSS GROUP - Sales Brochure_Commerical Works

COMPANY PROFILE

MULTI SERVICES SOLUTIONS IS A PRIVATELY OWNED AUSTRALIAN BUILDING AND CONSTRUCTION COMPANY.

Established in 2016, a small group of construction professionals founded the company. With over 25 years in the industry, and strong experience working in the aged care and retirement living sectors we quickly grew with a strong reputation for quality construction.

We have headquarters operating from Sydney, Melbourne,Perth; a branch office and warehouse network that continues to expand in Brisbane, Adelaide and regional centres in each state

Construction projects undertaken by the company include commercial, large capital works, residential multi-story, recreational and sporting facilities, significant refurbishments, structural and remedial works, technology and brand installations.

We provide technical and trade services that deliver installation, preventative maintenance, reactive services and management services.

Our recruitment and acquisition strategy focuses on attracting key industry talent with a solid track record for quality delivery and an ability to work in live and unique environments. We built a team of in-house trade experts who leverage their collective know-how to develop site specific methodologies and drive innovation for our clients. We hand-pick key personnel for each build program that are most suited to site works based on their skills, qualifications, compliance requirements, and ensure they have the relevant experience and work together as a high performing team.

The MSS team has a deep understanding of stakeholder management, ensuring our work is delivered in a way that minimises client disruption whilst maximising facility and asset availability. This allows our clients to focus on their core business whilst having confidence that their properties are being upgraded and serviced to meet their needs.

MSS has grown to hold a diverse portfolio of construction and service expertise, driving innovations and improved performance of our clients’ assets, environments and customer experiences. We have seen strong growth across multiple industry sectors. Our company have grown with our clients and our reputation has opened new opportunities for us to expand. At the heart of this growth is that understand, report, and deliver quality customer service.

BUILDING SERVICE SOLUTIONS

Multi Services Solutions is the specialist projects and construction division of MSS Group, delivering project management and multiple trade services to commercial, retail, hospitality, entertainment, aged care & retirement living, government, health, aviation, education, finance and technology industry sectors.

End to end delivery from concept to completion As principal contractor we can help manage your design specifications, compliance and program of works to deliver your build safely and to high quality finishes.

TECHNOLOGY DRIVEN

We employ specialist workers and we have invested in making it easy for MSS workers to readily access technology and administration support, allowing more of their time to be focused on safety and quality.

MSS uses technology platforms to easily connect our people with information and tools to help them readily complete tasks and collaborate with each other - wherever they are, on-site, in the office, or working remotely.

We ensure our staff have the tools that allows for efficient and

CONSTRUCTION TRADES

We offer specialist, advisory, management or technical services. Fit a service solution for construction that meets your objectives with single or bundled construction trade service options.

LIVE OPERATING ENVIRONMENTS

We have a proven approach to safely delivering major and unique construction projects in busy and high traffic environments. We work with clients to develop, implement and maintain flexible and proactive programs that minimise disruptions and keep your business operational. We plan and manage low impact methodologies, delivery routes, storage limitations, restricted site access, noise, traffic, council permits, tenancy and public interfaces.

Our experience includes construction within high traffic retail, commercial and central business districts and works in live environments involving complex security, infection control methodologies, transportation networks and multiple stakeholders.

QUALITY REFURBISHMENTS

We have experience in working with high profile and older buildings to transform spaces and facilities ready to showcase world-class brand experiences and tenancies including creating premium spaces for commercial and retail with flexible floor plans, amenities and entertainment areas.

Whether it be single or multiple trades, or end-to-end delivery of construction services, choose the service solutions you need.

FITOUT SOLUTIONS

We understand that quality workmanship makes all the difference to bring a design and building environment to life. New ways of working inspire new office designs to deliver flexible and different styles of workspaces for employees. We pride ourselves on a flexible and collaborative approach, and work with multiple stakeholders from concept and design to develop a scope, methodology and schedule of works to fulfill your project needs. We support your specification and budget development needs to help meet your strategy.

In the building of a workspace, we work to create value for investors, developers, and quality that promotes productivity and a sense of well-being for tenants and workers.

BUILDING BRAND EXPERIENCES

First impressions are important, and we understand the importance of brand consistency. We use the full extent of our experience at every stage, with our in-house trades delivering self-service technology movements and accompanying building and brand works to the finance, retail, hospitality and commercial fit-out marketplace.

MSS manage our design and construction teams centrally for quality assurances and mobilise our national reach and geographically dispersed construction and install teams for multi-site location builds, roll-outs and boutique venue fitouts.

MSS work on both cold shell roll outs and full design and construction, including movements, staging and installations of ATM, coin/cash deposit machines, smart safe and POS technologies, click & collect solutions, kiosks and digital signage.

Our dedicated team of qualified tradespeople, project managers and national warehouse and staging facilities are best-in-class logistics network providing a “one stop shop” for our clients. We provide vehicles and infrastructure in each state to move and handle sensitive freight between warehouse and site locations. Our partnership with AirRoad provides line haul capability and additional warehousing capacity on an as needs basis.

Our operation is scalable, robust and guarantees the same high quality outcome every time. Over the last 2 years, over 7,000 installations have been successfully delivered to all areas of Australia.

We develop program schedules to meet your scope of works detailing all key safety considerations. A key differentiator is a powerful and purpose-built software platform that enables real time reporting, operational transparency and optimises the end-to-end job process.

Job reports with photos are emailed to our clients in PDF format immediately following job completion. There are none of the traditional delays and errors associated with data manipulation and handling, paper trails etc. which translates into operational efficiency, and savings to our clients.

Our clients are confident and have immediate comfort that the job has been executed on-time, and we have built our reputation on consistent high quality customer experiences.

We have the expertise to deliver a full range of projects and installations in metropolitan and regional locations across Australia, and we work closely with you to design solutions that meets your requirements:

• Detailed site inspections

• Project Management

• Program scheduling

• Warehousing and transportation services

• Site supervision & installation

• Make good and/or minor works

• Inductions & site approvals

• Co-ordination and collaboration with third parties as required

• Reporting: job completion and service level reporting

CREATING SUSTAINABLE WORKPLACES

We work closely with clients to deliver tailored retail spaces, brand experiences, office, public and leisure spaces, to enhance the appeal of your development and meet your strategic objectives.

This includes a strong commitment to environmental sustainability incorporating elements such as energy efficient and renewal energy systems, photovoltaic and solar panels, recycling and construction waste management.

We are proud to provide construction services to clients around Australia that include;

OUR CLIENTS

BUILDING FROM STRONG FOUNDATIONS OF INDUSTRY EXPERTISE

Our service is built on the talented and hardworking team of experts we attract and retain. We have extensive industry experience and technical know-how, and deliver complex, large scale multidisciplinary projects.

We employ over 160+ staff, including project managers, administrative staff and site-specific qualified trades that are committed to industry excellence, quality assurance and safety.

WE INVEST IN OUR PEOPLE with ongoing training and development initiatives, including apprenticeship, management development and mentorship programs including; the MSS WOMEN IN CONSTRUCTION DIPLOMA PROGRAM that includes a company funded formal tertiary qualification and on the job mentorship.

With an experienced team of construction and project managers, we can help advise you to reach your strategic objectives and achieve the most value from your investment in our service delivery.

SUPPORTING LOCAL COMMUNITIES & ECONOMIES

We actively supporting local jobs in regional areas and indigenous participation including training and building community facilities.

MSS GROUP’S MAJORITY SHAREHOLDER IDENTIFIES AS INDIGENOUS AUSTRALIAN AND WE ARE COMMITTED TO THE DEVELOPMENT AND INTEGRITY OF OUR PEOPLE

We seek to work alongside of local, indigenous communities to build and invest in the longevity, sustainable local skills and regional supplier networks where we operate.

SAFE WORK PRACTICES

Understanding legislation and managing risk is core to all businesses, and we want to ensure our staff understand yet are not overwhelmed by the task. We ensure our teams are inducted, commit to ongoing training, and have the tools to deliver the simplest and safest method to our clients.

MSS undertakes a significant amount of work in environments that have a high volume of people movements and traffic. Our safety practices ensure that any potential hazards are managed and there is no compromise to the wellbeing of any client, employee, sub-contractor, or visitor.

At MSS, people, processes and systems are the foundation of our customer centric approach. Our accreditations in Quality, Safety and the Environment play a large part in our Project Management and Construction and Facility Management processes. It provides you with the knowledge, comfort and a robust audit trail showing that our supply chain is safe and compliant, before setting foot on your site.

Safety is the number one priority for MSS, and we are proud of our safety record. At all times, MSS will establish safe processes and procedures whilst working at your sites to ensure the seamless service delivery of operations. MSS is certified in Occupational Health and Safety to AS/NZS 45001-2018.

ISO ACCREDITED

ABOUT MSS GROUP

We are an Australian company, privately owned and operated in Australia and New Zealand.

Multi Services Solutions (MSS) is a wholly owned subsidiary of the parent company MSS Group.

Our divisions include, MSS, Select, Triple H, Regional Airport Management Services (RAMS), Trak, Control Air, Bio-Cell, and MSS Transport. mssgroup.com.au

We are a private company with flat management structure and invest in attracting key personnel and specialist trades. We promote an easy and agile approach to drive innovative and cost-effective solutions.

MSS Group operates and promotes AN INCLUSIVE AND DIVERSE

We have commitments to the development of our teams, contractors and suppliers. We present our company on the merits of our reputation and expertise in product delivery. We believe in the quality of our service delivery, ethical company behaviour and responsible supply chain policies.

We understand that it is critical that we attract and hire the right people in the right places with the right expertise - and support them with the right tools and the right environment for them to be the best they can be. We invest in making it easy for our staff to readily access technology and administration support, allowing more of their time to be focused on client deliverables.

Photo credit: Jodie Barker

Airside and Landside Airport Operations and Maintenance

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