HAIRDRESSING & BEAUTY NVQ LEVEL 2 LADIES HAIRDRESSING DAY RELEASE
COURSE HANDBOOK 2013 – 2014
Boston & Spalding
BOSTON COLLEGE HAIRDRESSING NVQ LEVEL 2 – DAY RELEASE COURSE HANDBOOK Section 1 WELCOME Welcome to Boston College Hairdressing and Beauty Section. We would like to welcome you to the College and hope your time with us will be an enjoyable and rewarding experience. This handbook is designed to help you access your course. Please read carefully all sections. Feel free to ask your tutor, or any of the Hairdressing and Beauty staff if you need any help or further information. This is your College address: Boston College, Rochford Campus, Skirbeck Road, BOSTON, Lincolnshire, PE21 6JF Telephone: (01205) 365701
Telephone:
South Lincs College, Red Lion Quarter, Red Lion Street, SPALDING, Lincolnshire, PE11 1SX (01775) 715880
STAFF Ext. 3480
Richard Chambers
Head of Curriculum for Vocational areas
Ext. 3262
Tammy Ogden
Programme Area Manager for Hairdressing, Beauty & Holistic Therapies
Hair and Beauty Tutors – Boston College Extensions Alison Bahadir Ext. 3261/3263 Jo Baker Ext. 3259 Ros Blowers Ext. 3259 Lynne Brocklesby Ext. 3261/3263 Sam Cropley Ext. 3261/3263 Emma Garth Ext. 3261/3263 Hazel Harris Ext. 3259 Rebecca Loader Ext. 3259 Jayne Rush Ext. 3259 Jo Sloan Ext. 3259 Employer Responsive Co-ordinator Clare Richards, Boston Ext. 3261/3263 Hair and Beauty Technicians Emma Dawson & Sam Armitage, Boston
Ext. 3246
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YOUR PERSONAL TUTOR: All full-time and some part-time learners have a Personal Tutor. Your Tutor will welcome you to the College, help you to settle in and be there to give you help and information. Your Tutor is usually your first point of contact with the College and your main source of help. You will meet your tutor every week, as part of a group session or for a one-to-one discussion and review of your progress. It is important that you attend your tutorials as they will support you and make sure you get the most out of College. You will meet your Tutor at Induction. The Induction programme introduces you to staff, other learners, your course and the College. A more detailed description of the Tutor’s role can be found in your handbook. Progression to Year 2 If you are on a two year course you will have the opportunity to enrol for your second year in September 2014. Your tutor along with the work-based learning training advisor will arrange this.
Section 2 QUALIFICATION AIM During your time at Boston College you will be studying for a full NVQ Level II in Ladies Hairdressing. On completion of your Ladies NVQ II there will be a variety of options open to you, including the following: * NVQ Level III in Hairdressing * Become a Stylist: a. within a small friendly salon b. within a large company, working up to senior stylist/manageress * Own your own hairdressing salon * Work Mobile ie. work the hours that suit you * Travel, work on a cruise liner * Have you considered working for television or theatre? * Teach!! (Level 3 Hairdressing + 5 years experience, a teaching qualification and assessor’s qualification is required)
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COURSE FRAMEWORK 9 Mandatory Units G20 G17 G7 GH8 GH9 GH10 GH11 GH12
Make sure your own actions reduce risks to health and safety (HSS 1) Give clients a positive impression of yourself and your organisation (ICS Unit 9) Advise and consult with clients Shampoo, condition and treat the hair and scalp Change hair colour Style and finish hair Set and dress hair Cut hair using basic techniques
6 Optional Units (1 to be chosen) G4 G18 G8 GH13 GH14 GH15
Fulfil salon reception duties Promote additional services or products to clients (ICS Unit 10) Develop and maintain your effectiveness at work Plait and twist hair Perm and neutralise hair Attach hair to enhance a style
Assessments Learner progress at their own rate, taking assessments as and when they are ready. (Try not to make a competition of completed assessments with your peers, this will only lead to unnecessary worry). Your practical assessments will be ongoing and you will follow your negotiated personal assessment plan. Workplace assessments will take place throughout the two years. You will be responsible for booking a workplace assessment appointment with the assessor. You will be observed carrying out practical skills (Direct observation). You will be questioned about procedures you are carrying out (oral questioning). You will need to complete assignments and online tests in order to gain a full qualification. Verification Is carried out to ensure that each learner is marked to the same standard. Internal Verifiers: a selected number of subject specific staff will periodically join your class to check that all practical assessments are equally met across the board. A selection of your assignment work will also be cross marked to help maintain continuity. External Verifiers: each College is issued an external verifier, their responsibility is to cross check a selection of learner assessments, both practical and assignments. This is carried out twice a year to ensure that all assessment centres are assessing to the same standards. Portfolios A lever arch file and nine dividers will be needed for the collation of all evidence generated. All evidence must be referenced and filed in the appropriate section of the portfolio. Guidance sessions to assist with this will be given during assessment sessions.
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Attendance Monitoring We want you to be successful on your course and to achieve your qualifications. It is therefore important that you attend all classes as good attendance is the key to being successful. The Attendance Monitor will work with you and your Tutors to promote good attendance. College attendance target is currently 92%. What will they do? offer support if you are having problems which affect your attendance refer you to Learner Services who can help with a range of personal problems and barriers to learning and attendance refer you to your Tutor who will discuss your attendance and take action where appropriate What can you do? Avoid unnecessary absences, for example, by making appointments outside College hours Inform the Attendance Monitor if you are going to be absent for any reason Telephone (01205) 365701, option 2, or e-mail absent@boston.ac.uk, or text “BCABSENT” to 88020. Texts are charged at standard network rate. This information is also on the back of your ID badge Please remember to give your name, ID number and reason for absence The Attendance Monitor is: Gail Bevan
PLAGIARISM The use of other people’s work and the submission of it as though it was your own is known as plagiarism (plagiarism means theft of other people’s ideas). Any work forming part of an assignment, project, test or other assessment must be your own and must not contain any plagiarised material. Evidence of plagiarism will result in failure of the assessment. Any new assessment arrangement will be given with a strict completion date. You will also be subject to the College’s disciplinary proceedings. If you wish to quote material from a textbook or other source then this should be referenced in your assignment. Your subject lecturer or Personal Tutor will show you how to do this.
PROGRESS REPORTING Parents Evenings Parents are invited to visit the College regularly to find out more about your course, how you are progressing, options after your course has finished routes and any other details. There will be an opportunity to speak to key staff as well as your Personal Tutor. Progress Parents are encouraged to visit the College with or without their son/daughter to discuss progress with your Personal Tutor and teaching staff. Reports All College learners are assessed by the course team at the end of November to confirm continuation onto the full programme. If there is any doubt as to suitability to continue, learners and parents will be consulted in December.
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Section 3
COLLEGE CALENDAR 2013/2014 2013 September 2nd September 3rd September 26th October 3rd October 8th October 10th October 16th October 21st – 25th October 29th October 30th & 31st November 5th November 7th November 14th November 15th December 19th
Autumn term starts. Learner Services Induction week Spalding Enrolment Higher Education Fair at BCUC HE Parents’ Briefing ‘Going to University’ BCUC Spalding College in Action Boston College in Action Volunteer Fair at BCUC Half term HE Open Event Parents’ evenings School Taster day Boston College in Action Spalding College in Action Closing date for UCAS applications (internal) End of Autumn term
2014 January 6th January 23rd February 6th February 11th February 17th - 21st March 3rd - 7th March 4th & 5th April 4th April 22nd May 5th May 26th June 10th June 12th June 26th
Spring term starts HE Open Event Boston College in Action Spalding College in Action Half term for learners Careers week Parents’ evenings End of Spring term Summer term starts Bank Holiday Bank Holiday Spalding Open Event (Information) Boston Open Evening (Information) Summer term ends
Note Any learner taking holidays outside of holiday periods will be considered absent from the course. Learners receiving support from the College Bursary Fund need to be aware that they will not be paid for holiday periods taken outside the academic breaks.
Diary Dates: Salon International Hair & Beauty UK:
12-14 October 2013 18-19 May 2014
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Section 4 CLOTHING/EQUIPMENT REQUIREMENTS All large hairdressing equipment is provided for your use within College, however, you will need to purchase a black overall or tunic, all accessories ie. black trousers, not leggings or jeans, black socks, shoes etc. must be black. You will also need to purchase a hairdressing kit containing brushes, scissors, block and clamp etc. this may be obtained from the College. Owning your own hairdressing equipment will be a great asset to you, as you will now be able to practise at home ‘practise makes perfect!’
FINANCIAL ASSISTANCE If you have financial difficulties you can apply for help from the College Bursary Fund, 19+ Learner Support Fund or 24+ Advanced Learning Loans Bursary Fund. This may help to meet the costs of: 1 2 3 4 5 6
Travel Books and equipment (16-18, 19+ only) Food (16-18, 19+ only) Specialist clothing required for your course (16-18, 19+ only) Childcare costs whilst at College (19+ and 24+ only) Exams/tuition costs (19+ only)
Some learners aged 16-18 are guaranteed help from the Bursary Fund – this includes: learners living in care recent care leavers learners receiving Income Support or Universal Credit in their own right learners receiving Employment Support Allowance and Disability Living Allowance or Personal Independence Payment in their own right. For further details please check with Learner Services staff. Childcare If you are under 20, you may qualify for Care to Learn payments for childcare costs. Please go to Learner Services for more information, or contact Care to Learn on 0845 600 7979 or visit the website at www.gov.uk/caretolearn
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Section 5
SUPPORT SERVICES The College Mission Statement The College Mission Statement describes the type of College we provide for all our learners and staff. ‘to be a brilliant college that transforms people’s lives and makes an outstanding contribution to the economic, social and cultural life of Lincolnshire’. All learners at the College attend voluntarily so there is not a set of ‘College Rules’. We do however have a range of policies which describe the standards we expect and what we offer in return. To access all the learner related policies and procedures please look on Moodle, or ask your Personal Tutor for details.
COLLEGE FACILITIES Learner Support Any learner who feels the need or is identified as needing assistance with any aspects of academic work will be eligible for learning support either on a one to one or small group basis to assist with course organisation, assignment writing, portfolio building etc. College Counsellors You will find the above people within the Learner Services section. They will be able to help with a variety of problems including acquiring money if needed from the hardship fund to help you with course aspect i.e. travel. (Obviously only if you fit the appropriate criteria). Learning Resource Centre Loan of books - After joining the library you will be entitled to borrow books, but "be warned" there is always a fine issued on late returns. Computer area – You will be issued with a login number at the beginning of the course and then you are able to use the facilities to produce comprehensive-looking assignments during library opening hours. Food There is a variety of food available to you throughout the day, starting at basic snack, coffee and cream cakes to 3 course meals. The choice is yours.
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Section 6 POLICIES
At the College we have a range of policies detailing what the College will offer you and how we ensure high standards are maintained. To access the policies click on the links below. If this is not possible please ask your Tutor to provide you with a copy. Admissions Assessment and Examinations Assessment Malpractice Bullying and Harassment Careers Education, Information, Advice and Guidance Car Parking for Residential Learners Compliments & Complaints Procedure Computer Services Unit: Code of Conduct and Practice and Equality Impact Assessment Coursework / Self Study Drugs and Alcohol Financial Support for Learners Functional Skills Hall of Residence Disciplinary / Sanctions Higher Education Admissions Induction Code of Practice Information, Guidance and Support International Student Late Enrolment Learner Attendance Learner Disciplinary Policy and Procedure for Further Education Learners Mobile Electronic Equipment Recognition of Prior Learning (RPL) Safeguarding Learners Skills for Life and Learning Support Tutorial – Full Time Learners – Appendix 1 Weapons and Search Work Experience Equality and Diversity – see our page on Moodle Examination Policy Students Copy Important Exams Information for Candidates Access arrangements – General Access arrangements – International Students Examination Clashes Conduct of Exams Internal Appeals Procedure – Students Copy Appeals Procedure – Externally Marked Exams 9
YOUR CONDUCT
It is the intention of the Hairdressing section to promote a professional code of behaviour. Your are expected to: * wear black trousers, not leggings or jeans, black socks and black closed in shoes for health and safety reasons, black tunics during practical sessions * wear minimum amount of jewellery – no big ear-rings or heavy chains etc. * treat other learners and staff with respect and in a courteous manner * deal with clients in a professional manner * no smoking within the College * no chewing or eating during lessons. Water may be taken into class/salon * maintain client confidentiality * work as a team (be helpful) * clean away own working areas and assist in the general running of a salon * be punctual to all classes * mobile phones to be switched off before entering salons/classrooms and placed in box held by tutor Health and Safety Codes Conform to the College smoking and parking restrictions Conform to workshop and laboratory codes of practice Maintain client health and safety at all times Clear away spillages/breakages immediately Cover all cuts with a plaster Support hygiene regulations Do not work on contra-indicated clients Evacuation/Fire Practice In the event of the fire alarm sounding, the building must be evacuated. In each room there is a notice displayed outlining the action that should be taken if a fire is detected and also the evacuation procedure along with designated fire assembly points. During the course of the year there will be a number of fire evacuation practices. These are designed to monitor the speed at which the building can be safely evacuated. (These must be adhered to at all times).
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HAIRDRESSING AND BEAUTY THERAPY SECTION ATTENDANCE POLICY Attendance should be your main priority, it is most important in your chosen profession that you attend all sessions. Schemes of Work are designed to cover all aspects of the course, each day a different topic will be covered, if you fail to attend this topic is unlikely to be repeated which could result in you being semi-skilled. Hairdressing and Beauty Therapy are careers which rely heavily on high attendance levels. Poor attendance can cause major problems when working on clients, as failure to attend can lead to clients being let down or inconvenienced. Also when you do not attend you let down your colleagues as they have to cover your work load. The College has a set Attendance Policy (included in this Handbook) which all learners must follow, failure to do so would result in disciplinary action being taken on a Report card system. White Card Stage 1 Yellow Card Stage 2 Red Card Stage 3 (Final) The Attendance Monitors also make regular checks and phone learners at home for reasons for absence. We can not and do not tolerate poor attendance, we need to set professional standards in line with industry.
WE ARE TRAINING YOU FOR WORK! SAFEGUARDING STATEMENT Boston College places a high priority on the safety and wellbeing of our learners. We are committed to creating and maintaining a friendly, welcoming and safe working environment for all young people and vulnerable adults, whether learning is taking place on or off College premises. We have a duty to safeguard all learners, and we will respond immediately if there is a concern that a learner might be the victim of bullying, harassment, abuse or neglect. All staff are trained in safeguarding and there is a designated specialist Safeguarding Team to help with any concerns you might have about your own or someone else’s safety. If you need to contact the Safeguarding Team please go to:
Main reception Learner Services The ‘Stay Safe’ button on Moodle E-mail staysafe@boston.ac.uk
If you need to contact someone out of College hours about safeguarding contact:
Children’s Social Care on 01522 782333 In an emergency situation dial 999 and call the police
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An important part of safeguarding is making sure only authorised people are on our College premises. Please help us with this by wearing your ID badge at all times and showing it if asked by a member of College staff. At Boston College we respect everyone within the College community. We also emphasise respect for personal property and for the facilities of the College. We therefore, expect learners to work with us to create an environment where everyone feels safe and valued and can work to achieve their full potential. Social Media Learners are prohibited from posting personal comments on any social media site i.e. Facebook, Twitter, instant messaging and texts with regards to staff or other learners. Failure to comply will result in disciplinary procedure leading to possible prosecution.
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Boston College Skirbeck Road Boston Lincs PE21 6JF Telephone: 01205 365701
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