Community Services
Brookdale Personal Solutions
makes life easier and more convenient with doorstep delivery for all of our residents’ personal care products. All charges are applied directly to the resident’s bill in a simple one step process.
Personal Solutions Basics M O N T H LY
SOLU-
Personal Solutions
Personal Solutions
• Tax and shipping costs
• Tax and shipping costs
• Service fee is determined by resident
• Next day shipping available
usage level
(excludes weekends and holidays)
• Community-monitored inventory
• Community-monitored ordering
management
• Expanded product offering (oral care,
• Brookdale clinic team selected only high
shaving products, paper goods)
quality products like yours, which are
• High quality skin care and incontinence
not always available in stores.
products selected by the Brookdale
Express Includes:
Monthly Service Includes:
clinical team. *Only McKesson wipes are approved for this program.
Progra m Management We encourage communities to designate a Personal Solutions Leader among their associates. When visiting communities be sure to connect with this associate. (ED or HWD in the absence of this associate).
Family Night To arrange a family night please contact the sales or activities coordinator.
Questions If an associate has questions about the program, they should be guided back to the Personal Solutions team or BSLnet to answer. These questions may be in regards to returns, credits, billing, price, charges, ordering, training, shipping, flyers and general support. Please do not provide support on items other than your products.
Brookdale Basics: Your relationship with Brookdale is invaluable; we appreciate the assistance and support you bring to our residents and associates.
Brookdale has ‘communities’… NOT ‘facilities’ or ‘nursing homes’! We serve ‘residents’, not ‘patients’ .
Associate Resources: For program instruction guides, pricing information and contacts, please direct associates to BSLnet (Brookdale’s intranet site.) Community Operations>Clinical>Personal Solutions
For questions regarding the ordering portal or how to order samples, please direct associates to one of the following: General Support 1-888-888-4489 Option 5 Procurement > Option 3 Personal Solutions.
personalsolutions@brookdale.com * These resources are for associates only. Resident questions should be directed back to the associates.
Bringing New Life to Senior Living
M O N T H LY S O L U T I O N S
We’re bringing new life to senior living — and only the best personal care products to your door. We’ll help you choose the right items, sizes and quantities. So you always have exactly what you need, when you need it. And we’ll deliver it in discreet plain packaging every month. At last, personal care supplies. Solved.
It’s easy as 1, 2, 3
1
Personal Consultation
A Brookdale associate will help you choose the right products for your individual needs.
Based on YOUR monthly price - your fee will never change but we’ll adjust your product needs at no extra cost.
BLADDER CONTROL PADS - Monthly fee starts at $25.00 Ensure dryness and odor protection for light bladder leakage. Wear with your underwear. * Wipes included with monthly subscription
SIMPLICITY PADS - Monthly fee starts at $36.00 An alternative to adult briefs that provides protection from moderate to heavy bladder leaks. Wear with your underwear. Adhesive patches ensure secure placement. * Wipes included with monthly subscription
PROTECTIVE UNDERWEAR - Monthly fee starts at $65.00 Pull-up style protection for moderate to heavy bladder leaks. They’re soft, comfortable and discreet. * Wipes included with monthly subscription
TABBED BRIEFS - Monthly fee starts at $45.00 E njoy maximum protection for bladder and bowel incontinence with soft, quiet and breathable materials that keep skin dry. Plus, repositionable tabs that are easy to apply. * Wipes included with monthly subscription
2 3
Billing Made Easy
Charges are applied directly to resident’s monthly invoice (prices may vary according to products chosen and usage levels)
DISPOSABLE WIPES - Monthly fee starts at $20.00 Keep that fresh, clean feeling. (NOTE: Wipes are included at no charge with all products listed above. Price shown here is for extra wipe supplies, sold separately.)
GLOVES - Monthly fee starts at $7.00 Help prevent infections and contamination.
SKIN CARE PRODUCTS
Ongoing Service
A Brookdale associate monitors your product supply so there’s no running out to the store! Wipes are included with your monthly delivery of incontinence products at no additional charge.
Research shows that the use of skin care products significantly reduces the occurrence of incontinence-related skin problems. Count on these to cleanse, moisturize, prevent infection, soothe itching, heal rashes and eliminate odor-causing bacteria. PERSONAL CLEANSER & PROTECTIVE CREAMS - Monthly fee starts at $6.00 BATH & BODY SKINCARE PRODUCTS - Monthly fee starts at $5.00
“We offer Covidien, Smith and Nephew and TENA products that are specifically chosen by clinical”
Personal Solutions
THE BEST PRODUCTS TO FIT YOUR EVERY ACTIVITY
We’re bringing new life to senior living, and the highest quality personal care products right to your door, so you can feel confident (and very comfortable) doing all the things you enjoy.
Expert-Tested Products. Discreet and Convenient Delivery. Excellent fit, materials and design make a difference to our skin — and our self-confidence. We did our homework and tested men’s products, day-to-night, low activity to high, and in our side-by-side comparisons of leading brands, TENA® and Covidien® out-performed them all. Why not get these superior, affordable products delivered right to your door? We can help you choose the right items, size and quantity to fit you and your lifestyle and deliver them discreetly, in plain packaging.
shaving, deodorant, paper and other products available for home delivery.
G O O D O N EV ERYO N E YCORP-P7-1215-BRO-LMB
Choose Monthly or Express nextday delivery. And ask about bath, dental,
Conf iden ce LOOKS
BROOKDALE® is a trademark of Brookdale Senior Living Inc., Nashville, TN, USA.
Qu ality F irst
HOW WE CHOOSE OUR PRODUCTS
In all three categories we tested — pull-ups, liners and pads — TENA® and Covidien® proved superior to brands you may be using now.
Did you know? Retail brands of pads more than double in size when they get wet. TENA® and Covidien® hold their thin shape, so you can stay comfortable and confident. Anatomically correct pads fit and feel better. Many of our men’s products win highest customer satisfaction scores when tested against retail products.
We offer
a full range of effective yet discreet protection to fit your every activity.
BLADDER GUARDS FOR MEN
Ensure dryness and odor protection for light bladder leakage. Wear with your underwear.
All guards are: • Anatomically designed for men • Made of soft, cloth-like materials that are comfortable and quiet. Store brands have plastic backings that crinkle • Absorbent and moisture-wicking
Poor quality products cost more; because they leak, you have to buy more of them. Superior products can actually save you money.
• pH balanced for superior odor protection • Shaped to protect
PROTECTIVE UNDERWEAR
Pull-up style protection for moderate to heavy bladder leaks. They’re soft, comfortable and discreet.
BRIEFS
Enjoy maximum protection for bladder and bowel incontinence with soft, quiet and breathable materials that keep skin dry. Plus, repositionable tabs are easy to apply.
Comfort is key,
no matter what you’re doing. Feel confident wherever you are, thanks to: • Quiet, soft material that protects against leaks • Anatomical design fits you perfectly — and discreetly • Superabsorbent microbeads keep you dry and cool
Try free sa mples and sign up today.
Contact your Personal Solutions leader. (See back).
• Superior odor protection • pH balanced, latex-free materials won’t irritate your skin
Personal Solutions
THE BEST PRODUCTS TO FIT YOUR EVERY ACTIVITY
We’re bringing new life to senior living, and the highest quality personal care products right to your door, so you can feel confident (and very comfortable) doing all the things you enjoy.
Expert-Tested Products. Discreet and Convenient Delivery. Excellent fit, materials and design make a difference to our skin — and our self-confidence. We did our homework and tested men’s products, day-to-night, low activity to high, and in our side-by-side comparisons of leading brands, TENA® and Covidien® out-performed them all. Why not get these superior, affordable products delivered right to your door? We can help you choose the right items, size and quantity to fit you and your lifestyle and deliver them discreetly, in plain packaging.
shaving, deodorant, paper and other products available for home delivery.
G O O D O N EV ERYO N E YCORP-P7-1215-BRO-LMB
Choose Monthly or Express nextday delivery. And ask about bath, dental,
Conf iden ce LOOKS
BROOKDALE® is a trademark of Brookdale Senior Living Inc., Nashville, TN, USA.
Qu ality F irst
HOW WE CHOOSE OUR PRODUCTS
In all three categories we tested — pull-ups, liners and pads — TENA® and Covidien® proved superior to brands you may be using now.
Did you know? Retail brands of pads more than double in size when they get wet. TENA® and Covidien® hold their thin shape, so you can stay comfortable and confident. Anatomically correct pads fit and feel better. Many of our men’s products win highest customer satisfaction scores when tested against retail products.
We offer
a full range of effective yet discreet protection to fit your every activity.
BLADDER GUARDS FOR MEN
Ensure dryness and odor protection for light bladder leakage. Wear with your underwear.
All guards are: • Anatomically designed for men • Made of soft, cloth-like materials that are comfortable and quiet. Store brands have plastic backings that crinkle • Absorbent and moisture-wicking
Poor quality products cost more; because they leak, you have to buy more of them. Superior products can actually save you money.
• pH balanced for superior odor protection • Shaped to protect
PROTECTIVE UNDERWEAR
Pull-up style protection for moderate to heavy bladder leaks. They’re soft, comfortable and discreet.
BRIEFS
Enjoy maximum protection for bladder and bowel incontinence with soft, quiet and breathable materials that keep skin dry. Plus, repositionable tabs are easy to apply.
Comfort is key,
no matter what you’re doing. Feel confident wherever you are, thanks to: • Quiet, soft material that protects against leaks • Anatomical design fits you perfectly — and discreetly • Superabsorbent microbeads keep you dry and cool
Try free sa mples and sign up today.
Contact your Personal Solutions leader. (See back).
• Superior odor protection • pH balanced, latex-free materials won’t irritate your skin