Field Force TrackerTM
The Best Way to Manage Field Service Workforce
(A Product of Rapidsoft Systems, Inc.) Rapidsoft Systems Inc. Princeton, Jct, NJ 08550 Phones: + 1-609 -439-4775, 1-609-356-5121 Offices: US, India, UAE
Field Force Tracker – Admin Dashboard
Smart Job Scheduling • • • •
Optimize resource usage and reduce operational cost. Manual or Automatic (earliest Available Slot) Possible Customer Requested Date or Time Windows Possible to Consider Many Criteria's: – New Job Location, Technicians’ skill, Their Current Locations, Their Current and Future Jobs, Service Branch, Service Departments, and Distance From the Service Location etc.
• Color Coded Job Status – Unassigned, Pending, Accepted, Running, Paused, Declined – User Configured Sub-status Within A Status (Like “Waiting for Parts”, “Waiting For Customer Confirmation” etc.)
• Real Time Map Tracking of Jobs and Technicians Using Native Mobile Apps (iPhone and Android) • Offered as Software As a Service (SAS) model
Scheduling Dashboard for Dispatcher
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- Live Update of the Job location and Jobs Color Coded Jobs Simple Rescheduling of Jobs Look Ahead or Look back 1/5/7 days with single Click Summary Job Assignment calendar with daily, weekly or monthly look ahead and look
Field Management Job Tracking Cloud Based Software
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Field Force Tracker is an intuitive field service management solution that helps small to mid-sized businesses efficiently manage their field service operations, drive better business performance and reduce costs.
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Field Force Tracker automates manual, time-consuming scheduling, invoicing and recordkeeping processes so users gain real-time, end-to-end visibility of their entire field service operations.
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Field Force Tracker is specifically designed to improve the efficiency of these types of business with features that include appointment scheduling, automated timesheets, job location mapping, robust reporting and job history functionality.
Daily, Weekly or Monthly Calendar Views
Allows Dispatcher to Look at the Daily, Weekly, Monthly Jobs For Selected or All Field Technicians