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Department Overview

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 TRICARE Management Activity (TMA)  Centers for Medicare & Medicaid Services (CMS)  Prime Contractors


Best Practice Description: Annual

Compliance Awareness Survey

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PGBA Compliance conducts an annual compliance awareness survey to measure employee perception of how well their immediate management, as well as upper management, supports or promotes compliance in the work area. Each manager, director and above, up to the senior officer level, receives a score based on the responses of their direct reports. The score received affects whether or not the manager, director, or officer receives certain incentive points as part of their yearly management incentive program.


Compliance Awareness Survey

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Compliance Awareness Survey

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Compliance Awareness Survey

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Compliance Awareness Survey

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Compliance Awareness Survey

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Compliance 2.0 " •  PGBA Compliance newsletters •  Educational emails •  Bi-weekly compliance quiz, “Quest Challenge” •  Team meetings

Average score increase of 6.3%


Promote Support Encourage

ď‚–" Compliance as an Incentive


Questions?



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