How to Make Lazy Customers Pay Early

,ŽǁƚŽDĂŬĞ>ĂnjLJƵƐƚŽŵĞƌƐWĂLJĂƌůLJ SECRETS TO GETTING PAID ON TIME AND INCREASE CASHFLOW By Amrita Pandey

tŽƵůĚŶ͛ƚŝƚďĞĂŶŝĚĞĂů ƐŝƚƵĂƟŽŶŝŶĂŶLJůŝŶĞŽĨ ďƵƐŝŶĞƐƐŝĨĂůůĐƵƐƚŽŵĞƌƐ ƉĂŝĚŽŶƟŵĞ͍dŚĞƌĞ ǁŽƵůĚďĞŶŽƉƌŽďůĞŵ ǁŝƚŚĐĂƐŚŇŽǁĂŶĚ ƉƌŽũĞĐƚƐǁŽƵůĚƌƵŶůŝŬĞ ĐůŽĐŬǁŽƌŬ͘͟

Unfortunately, business is not as ideal as we wish it to ďĞ͘ dŚĞ ƐĞĐƌĞƚƐ ƚŽ ŐĞƫŶŐ LJŽƵƌ debtors to cough up the cash may seem extreme in some ĐĂƐĞƐ͕ďƵƚLJŽƵƌĐĂƐŚŇŽǁŝƐǀŝƚĂů ƚŽLJŽƵƌďƵƐŝŶĞƐƐŽƉĞƌĂƟŽŶ͘

Here are secrets that will help LJŽƵƌ ďƵƐŝŶĞƐƐ ĂŶĚ ƉƌĞǀĞŶƚ LJŽƵ ĨƌŽŵŐĞƫŶŐŵŽƌĞŚĞĂĚĂĐŚĞƐ͘

Show Professionalism Right ĨƌŽŵƚŚĞĞŐŝŶŶŝŶŐIn business, if you want your clients to take you seriously, you need to portray a professional attitude and operational ability. Ensuring that your website is informative and consists of testimonials from previous customers is the battle half won. Just because you own the business does not mean that you can treat your customers any less civilly. Respect your clients and behave in a professional manner when dealing with them. It is imperative to communicate with your customers regularly even if only to greet them. This personalized attention will make all the difference when the time comes to make the payment.

Know Your Customer Well

It is a good idea to know who you are going to be dealing with ďĞĨŽƌĞĂƩĞŶĚŝŶŐĂŶLJŵĞĞƟŶŐŽƌ ŶĞŐŽƟĂƟŽŶ͘ dŚĞƌĞ ĂƌĞ ǀĂƌLJŝŶŐ degrees of problem customers that you should be aware of. Take this into account when doing your research and before LJŽƵ ĐŽŶĮƌŵ Ă ŵĞĞƟŶŐ͘ /Ĩ LJŽƵ ŚĂǀĞĂůƌĞĂĚLJĐŽŶĮƌŵĞĚ͕ŝƚŝƐŶŽƚ too late to cancel.

'ŝǀĞ/ŶĐĞŶƟǀĞƐĨŽƌĂƌůLJ

Payments

dŽ ƉƌĞǀĞŶƚ ůĂƚĞ ƉĂLJŵĞŶƚƐ͕ LJŽƵ ĐŽƵůĚ ŽīĞƌ LJŽƵƌ ĐƵƐƚŽŵĞƌƐ ŝŶĐĞŶƟǀĞƐ ĨŽƌ ĞĂƌůLJ ƉĂLJŵĞŶƚƐ or payments made by the ĚƵĞ ĚĂƚĞ͘ ŶLJ ƐĂǀŝŶŐ ŝƐ Ă ŐŽŽĚ deal and may just be the gentle persuasion they need ƚŽ ĨƵůĮůů ƚŚĞŝƌ ĐŽŵŵŝƚŵĞŶƚ ƚŽ you. A discount that you can comfortably manage is the best ŽƉƟŽŶŝŶƚŚŝƐĐĂƐĞ͘

ŶĨŽƌĐĞ>ĂƚĞWĞŶĂůƟĞƐ There will always be a customer who is not swayed by your ƉŽƐŝƟǀĞ ƌĞǁĂƌĚƐ ŽĨ ŝŶĐĞŶƟǀĞƐ to pay early. This customer is the one that usually responds ƚŽ ƚŚĞ ŶĞŐĂƟǀĞ ƌĞŝŶĨŽƌĐĞŵĞŶƚ that accompanies late payment ĨĞĞƐ͘ ŽŶƐŝĚĞƌ ĞĂĐŚ ƐŝƚƵĂƟŽŶ carefully before imposing this fee. Late payment charges let your customer know that you are a professional business and ƚŚĂƚ ƚŚĞŝƌ ƉĂLJŵĞŶƚ ďĞŚĂǀŝŽƌ ŝƐ not acceptable now and will not be in the future.

All Picture Courtesy of Abdul Jamal