April/May 2016

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The pan-European magazine for the professional cleaning sector

APRIL/MAY 2016

EXHIBITION GUIDE

SPECIAL REPORT

BUSINESS FOCUS

Rental of cleaning machines Page 145

ISSA/INTERCLEAN Amsterdam

Cleaning Japan’s trains

Adapting to the digital age

Page 49

Page 47

Page 149



Connected Cleaning

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CONTENTS

April/May 2016 | Vol.24, No.2

COVER STORY

SPECIAL REPORTS 31 Our dirty Europe

18 Diversey Care A new range of products

Litter disposal is one of the fastest-growing threats of the future.

BUSINESS 152 Self-employment Self-employment is on the rise. Hartley Milner takes a closer look at the trend.

35 Well-being for business Why it’s important to prioritise employee well-being in your business.

41 Is the shine coming off? Is the desire for highly polished glossy floors disappearing?

47 Japan’s cleaning sprinters ECJ visits the company responsible for cleaning Japan’s high speed trains.

49 ISSA/INTERCLEAN Amsterdam Your guide to the exhibition starts here and runs for 100 pages.

145Weighing up the options

03 News

A look at the case for renting cleaning machines rather than buying them.

149The soft sell

20 European reports

How is the cleaning sector adapting to smart technologies?

157Hand in glove 166 New product review

Disposable single use gloves are essential for a cleaning operative.

161Return of the all-purpose cleaner? More customers want a ‘one product fits all’ chemical solution.

164Do you have a junk call problem? Is your sales team spending hours on the phone, but not getting results?

Criterion Publishing Ltd PO Box 299, Chesham, Buckinghamshire HP5 1FP UK T +44 (0)1494 791222 F +44 (0)1494 792223 info@europeancleaningjournal.com www. europeancleaningjournal.com Subscriptions UK - £60 / Continental Europe - £70 / International - £80

Editor Michelle Marshall Features Writer Ann Laffeaty Advertisement Director Chris Godman Advertisement Sales Carole Dawson Circulation Marie Payne

Italy, Spain & Switzerland Fabio Potesta Mediapoint & Communications Corte Lambruschini, Corso Buenos Aires, 8 V0 Piano, Interno 7 16129 Genova, Italy T +39 010 570 4948 F +39 010 553 0088 info@mediapointsrl.it www. mediapointsrl.it

European Cleaning Journal is published six times a year by Criterion Publishing Ltd. Although every effort is made to ensure the accuracy and reliability of material published in European Cleaning, Criterion Publishing Ltd and its agents can accept no responsibility for the varacity of claims made by contributors, manufacturers or advertisers. Copyright for all material published in European Cleaning remains with Criterion Publishing Ltd and its agents.

ISSN 0968-901X ©Criterion Publishing 2016



NEWS & EVENTS

Latest News & Events from ECJ

Chemistry team in US develops superbug-killing disinfectants

Register now for your free monthly email newsletter from ECJ. Remember to bookmark the ECJ website and don’t miss our regular blogs - including Dr Ilham Kadri from Diversey Care, Rob den Hertog of Amsterdam RAI, Peter Ankerstjerne of ISS, EUnited’s Markus Asch and Vectair’s Paul Wonnacott www.europeancleaningjournal.com

EVENTS

A US team is developing disinfectant compounds that could be used to destroy infectious bacteria, even drugresistant strains. And the team hopes to bring its most successful compounds to market maybe even incorporating them into plastics to make antibacterial surfaces. According to experts bacteria have begun to develop resistance to commerciallyavailable disinfectants more rapidly than new products can reach the market. Trial and error Professor Kevin Minbiole and a team from the University of Villanova in Pennsylvania have now created more than 300 new compounds with promising results. “We’re following the Edison model of discovery,” says Minbiole. “Lots of trial and error is teaching us which compounds are the most effective and the least toxic.” The team’s compounds are said to be distinctive due to their application, shape and function. Many of the

world’s most widely-used sanitisers use quaternary ammonium compounds - or QACs - to ‘burst’ harmful bacteria cells. Experimental molecules Traditional disinfectant molecules have an arrowlike shape but Minbiole’s experimental molecules resemble tridents. These are said to have a more potent structure that can potentially achieve the same or better results against harmful bacteria while using fewer active ingredients. A spin-off company NovaLyse BioSolutions has now been launched in association with the team to move the technology to market. And to bring the project to the next level Minbiole has been working with chemists to develop a polymer surface that would incorporate the disinfectant compounds. “The ability to have surfaces - such as in hospitals - incorporating our compounds would be amazing,” said Minbiole.

Aux États-Unis, une équipe poursuit le développement d’un composé désinfectant pouvant servir à la destruction de bactéries infectieuses, même de type multirésistant aux médicaments.

May 10-13

November 13-15

ISSA/Interclean Amsterdam

MECTW

Amsterdam, Netherlands www.issainterclean.com

Dubai, UAE www.mectw.com

May 19-20

March 14-16 2017

Clean NZ

The Cleaning Show

Auckland, New Zealand www.cleannzexpo.co.nz

London, UK www.cleaningshow.co.uk

June 15-17

May 23-25 2017

ESCLEAN

Pulire

Madrid, Spain www.fsms.ifema.es

Verona, Italy www.pulire-it.com

September 7-9

September 11-14 2017

ISSA/Interclean Istanbul

ISSA/Interclean North America

Istanbul, Turkey www.issainterclean.com

Las Vegas, USA www.issainterclean.com

September 14-15

September 19-22 2017

Forum Pulire

CMS

Milan, Italy www.forumpulire.it

Berlin, Germany www.cms-berlin.com

September 29

European Cleaning & Hygiene Awards Barcelona, Spain www.ecj-awards.com October 25-28

ISSA/Interclean North America Chicago, USA www.issainterclean.com November 9-11

CleanExpo Moscow Moscow, Russia www.cleanexpo-moscow.ru To have your event included in Events, contact ECJ via email at: michelle@europeancleaningjournal.com

Ein Team in den USA ist mit der Entwicklung von Desinfektionsmittelkomposita beschäftigt, die in der Lage sind, ansteckende Bakterien zu zerstören, selbst arzneimittelresistente Stämme.

Un team americano sta sviluppando dei composti disinfettanti che potrebbero essere utilizzati per i batteri infettivi compresi i ceppi resistenti ai farmaci.

April/May 2016 | ECJ | 5


NEWS Airline maker Boeing develops self-cleaning toilet for planes

Even the most seasoned of frequent flyers turn into germophobes on a long-haul flight, given the state of the toilet. Now airline manufacturer Boeing is promising a solution with the development of a selfcleaning toilet. It says it has found a way to use ultraviolet light to kill 99.99 per cent of germs in the lavatories, disinfect all

surfaces after every use in three seconds and keep the washroom germ-free. Lavatories that constantly clean themselves while in the air could help slow the spread of infectious diseases borne by passengers jetting between continents, said George Hamlin, an aviation consultant. The invention could also reduce airlines’ maintenance bills if it doesn’t involve many moving parts, he said. Airbus Group SE is working on a similar concept. Boeing’s toilet prototype uses a type of ultraviolet light, different from the rays in tanning beds, that doesn’t harm humans. Activated only when the airliner toilet isn’t in use, the lights flood touch surfaces such as the toilet seat, sink and countertop.

Boeing, le constructeur d’aéronefs, a mis au point un sanitaire autonettoyant.

April/May 2016 | ECJ | 6

“We’re trying to alleviate the anxiety we all face when using a restroom that gets a workout during a flight,” Jeanne Yu, director of environmental performance for Boeing’s commercial airplanes division, said in a statement.

Enhanced hygiene Airbus is working on its own improvements for airline bathrooms according to Ingo Wuggetzer, the European company’s vice president of marketing. “Airbus is developing touchless technologies for our future lavs, and we will also include anti-bacterial surfaces as an upcoming lav feature,” Wuggetzer said. “Moreover, as well as improving lav

Flugzeughersteller Boeing hat eine selbstreinigende Toilette entwickelt.

hygiene, the ambiance and overall freshness will be noticeably enhanced.” Boeing has filed a patent for the concept which it says can minimise the growth and potential transmission of microorganisms. The sanitising even helps rid a washroom of odours. It also operates without being touched. The cleaning system would lift and close the toilet seat by itself so that all surfaces are exposed during the cleaning cycle, according to Boeing. Other perks for those worried about germs - a hands-free tap, soap dispenser, bin flap, toilet lid and hand dryer. The plane maker is also studying a hands-free door latch and vacuum vent system for floor spillages.

La Boeing, produttrice di aeromobili, ha sviluppato un wc autopulente.


XIBU SEATCLEANER TOILET SEAT DISINFECTION. More innovations, including a WORLD PREMIERE, at the ISSA INTERCLEAN Amsterdam Hall 4, Stand 04.223 & 04.323.

www.hagleitner.com


NEWS Italian congress Forum Pulire looks to the future of cleaning Italian cleaning trade association Afidamp will hold its third Forum Pulire congress in Milan on September 14 and 15. The theme is Cleaning as an Absolute Value and will cover the future of work, e-learning and training, Industry 4.0 and new supply processes. This year the organisers are boasting a more international audience and programme, with the support of sector organisations the European Federation of Cleaning Industries (EFCI), ISSA and FIDEN the International Federation of Cleaning Services. The organisers say Forum Pulire 2016 aims to make a decisive step in defining the identity of the industry and establishing the recognition of

its value, especially in terms of development of human capital and its commercial importance to each country. “We want to involve in this forum all the people who have been absent until now, that is the workers,” said Toni D’Andrea, ceo of Afidamp Services. “To do that we have established a strong partnership with ONBSI, the bilateral association representing employers and trade union partners, enterprises and employees.”

Core values Forum Pulire will have four core values: freedom, dignity, solidarity and happiness. These, says Afidamp, guarantee the quality of life in a civilized country and are totally

Prévue à Milan les 14 et 15 septembre, la conférence Forum Pulire aura pour thème « La propreté comme valeur absolue ».

April/May 2016 | ECJ | 8

‘E-commerce and integrated logistics systems: new supply processes’, to understand the transformation of the distribution channel. ‘Integrated services: new rules for the future’ will open the second day, represented by the integrated services sector. The opening day, September 14, will be entitled ‘Industry 4.0: the age of collaboration’ and will analyse the new way of doing business for the development of industry and services, with the presence of journalists experienced in the so-called digital revolution. The second theme will be

„Reinigung als ein absoluter Wert“ – unter diesem Thema steht die Forum Pulire, eine Konferenz, die vom 14.–15. September in Mailand stattfinden wird.

September 15, with the debate on the new procurement code, the Green Act, and the construction of identity in the industry. And the day will close with a session on training and development of professional skills. Forum Pulire takes place at the Unicredit Pavillion in Milan. For details of attending visit www.forumpulire.it

‘Pulizia Come Valore Assoluto’ è il tema del Forum Pulire, una conferenza che si terrà a Milano dal 14 al 15 settembre.


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NEWS Sub-standard work washrooms More than a fifth of UK employees of small to medium businesses are unhappy about the state of their workplace washrooms, says a study. And around 32 per cent claim their business has been negatively affected by low washroom standards. More than half of those questioned in the Initial Washroom Hygiene study said they regularly had to wait to use a toilet cubicle at their office. This meant they wasted an average of almost seven minutes each week, equating to more than five hours a year. Seven per cent said that as well

as hitting staff morale, the state of their washrooms gave rise to comments from customers and clients. And three per cent said they had actually lost business because their washrooms were in such a bad state. According to Health and Safety Executive guidelines from the Workplace Regulations 1992, the number of toilets provided by small businesses should increase in line with the number of staff. Any business with more than five employees must have at least two toilets available, increasing to a minimum of five for businesses with 76 to 100 employees.

• Plus du cinquième des employés de PME britanniques se plaignent de l’état des toilettes de leurs établissements. • Une prise de conscience accrue de l’importance de l’hygiène des mains a favorisé le marché américain des produits pour usage hors du domicile, indique une récente étude de marché.

April/May 2016 | ECJ | 10

US hand soap sales driver Growing awareness of hand hygiene has been driving the market for industrial and institutional (I&I) hand care products in the US. That’s according to the latest survey from global market research and management consulting firm Kline - Industrial and Institutional Hand Care: US Market Analysis and Opportunities. Moreover, sales of professional use hand care products surpass other professional cleaning chemicals such as floor care and hard surface cleaners, growing at 3.6 per cent in 2015 to nearly $1.5 billion at the end-user level.

• Mehr als ein Fünftel der Mitarbeiter in kleinen bis mittleren Unternehmen in Großbritannien sind mit dem Zustand der Toiletten nicht zufrieden. • Das zunehmende Bewusstsein über die Bedeutung der Handhygiene hat den Markt für aushäusige Produkte in den USA vorangetrieben. Dies geht aus einer neuen Studie hervor.

Hospitals are the largest end-use segment of hand care products, as well as the fastest growing, driven by the need to prevent the spread of germs. Foam hand soap is the fastest growing product type, while instant hand sanitisers also continue to gain market share and growth of over five per cent. Bar soaps are losing share. Sales of hand care products are projected to continue to increase at a compound annual growth rate of under four per cent until 2020, driven by foam hand soaps and instant hand sanitisers, as well as the I&I wipes segment.

• Nel Regno Unito, oltre un quinto dei dipendenti di piccole e medie imprese sono scontenti dello stato di pulizia delle loro toilette. • Dalla ricerca più recente in America emerge che una maggiore consapevolezza del lavaggio delle mani ha guidato il mercato professionale dei prodotti di pulizia.


NEWS Submit your entries for Barcelona European Cleaning & Hygiene Awards Will they be calling out your name at the inaugural European Cleaning & Hygiene Awards, set to take place in Barcelona later this year? The closing date is June 1 so time is running out for you to submit your entries. The European Cleaning & Hygiene Awards is the first pan-European awards programme for the cleaning sector and has been launched by European Cleaning Journal (ECJ). The awards will celebrate excellence across all parts of the sector, with the inaugural awards ceremony taking place in Barcelona on September 29. The main sponsor is Diversey Care. The value of an accolade of t his magnitude is immeasurable to both your business and clients and will truly set you apart in the industry. The professional cleaning sector employs millions of people across Europe and plays an essential role in health, wellbeing, image and perception. Amongst this workforce are examples of innovation, excellence and leadership worth celebrating, and these awards are the best way to show your colleagues, customers and stakeholders that you are an industry-leading company.

Raising standards The European Cleaning & Hygiene Awards will recognise individual success stories, outstanding team efforts and novel approaches towards

raising the standards within the professional cleaning industry across Europe. Submissions are welcomed from building service contractors, distributors, facilities managers, manufacturers and individuals, and provides organisations with an excellent opportunity to thank contractors, by nominating them for an award.

10 categories There are 10 categories to choose from: • Best use of technology by contractors in their cleaning programmes • Commitment to and investment in training. Sponsored by Boma and Greenspeed • Excellence in client/ contractor partnerships • Distributors - excellence in added value initiatives • Sustainability - best practice in implementing principles throughout the business. Sponsored by INPACS • Workforce - excellence in employee relationships, diversity & inclusion, rewards programmes, etc • Best initiative raising the profile and perception of the professional cleaning sector locally or on a wider level • Groundbreaking technological innovation of the year • Inspirational leader of the year. Sponsored by Truvox International • Greatest individual contribution to driving up

standards of excellence within a cleaning operation • Lifetime achievement award - to be selected by the judging panel. Sponsored by Ceris Burns International Discussing what makes an entry award winning Michelle Marshall, ECJ editor explains: “Firstly, choose wisely; think about your strengths and achievements that you are most proud of and match that with the categories that best fit. Give yourself enough time to gather all the evidence you need to help the judges understand why your entry should be shortlisted. “Remember to keep it simple and focused,” she adds. “If the project is too big, consider splitting it up so that your entry can do it justice. Ensure you have sufficient supporting hard evidence to make it count. Facts, statistics and testimonials are key… and do remember, a picture can speak a thousand words. Most importantly, be proud, have fun with your entry and good luck!” And to help you with your entry, there’s even a Hot Tips booklet that can be downloaded from the website. Alongside the awards dinner will be a series of round-table discussions and a conference programme during the day of September 29. Worldwide cleaning association ISSA is the education partner.

Conference sessions Trends in customer relationships. Whether you’re a service provider, distributor or manufacturer of products – the nature of customer relationships has evolved significantly in recent years. Nurturing, Les soumissions peuvent maintenant être proposées pour les Prix européens du nettoyage et de l’hygiène, qui seront décernés en septembre à Barcelone.

Nennungen für die European Cleaning & Hygiene Awards, die im kommenden September in Barcelona stattfinden werden, sind jetzt willkommen.

maintaining and managing those relationships is key to business success. We look at the most important trends and offer an insight into possible developments for the future. Technology. New smart technologies are affecting every aspect of our lives, and the digital age will inevitably impact on the professional cleaning sector significantly. However, it’s all very well having a host of technologies available – the key challenge is selecting the right solutions and using data in a way that brings concrete results to any business. That means better productivity, client/ staff benefits and ultimately higher profitability. People. No matter how much technology impacts on the cleaning sector, ultimately it is a business based on people. It employs literally millions of people worldwide. With demographic changes across the world, finding the right people and retaining them is becoming increasingly challenging particularly in an industry which is perceived is being low-skilled and badly paid. We will look at the wider issues concerning employment and workforce and explore future trends and possible solutions for the cleaning sector. The awards dinner cocktail reception before the ceremony is sponsored by ISSA/INTERCLEAN. For full details and to download an entry form visit www.ecjawards.com. Or email: awards@ europeancleaningjournal.com •The website and entry forms are available in English, French, German, Italian and Spanish.

Sono ora aperte le ammissioni ai premi European Cleaning & Hygiene Awards che si terranno a Barcellona a settembre.

April/May 2016 | ECJ | 11


NEWS EXTRA Longer term contracts - a new kind of relationship Cleaning contracts typically run for a term of three years, a period many service providers argue is simply not long enough to enable them to make the investment and impact they would like at the site. However there are now some longer term contracts being awarded to cleaning and facilities management companies and these bring a whole new dynamic to the client/contractor relationship. Last July, for example, Chepstow Community Hospital in the UK confirmed its total facilities management service company OCS would continue to provide maintenance and engineering services, patient and retail catering, domestic cleaning, housekeeping, reception and switchboard, portering, laundry and grounds and waste management until 2020. The company has been responsible for all FM services at the hospital since it opened in 2000. Another one of OCS’ longerterm contracts is with the NEC Group in the UK. Its group operations director Brian Pell supports this type of partnership wholeheartedly. “For us at the NEC Group, the need to establish strong, mutually beneficial relationships with strategic partners like OCS was important from the onset. The longer our relationship lasts, the better for all parties including our customers. The advantages we have experienced at the NEC include improved performance, greater cost efficiency and help in growing our own business. “OCS has demonstrated its experience and endurance within our business for nearly five years now,” Pell continues, “and has adapted to our needs, flexing when we needed it to and reacting to all of our requirements when called upon. “This trust is only gained with a service partner that has grown with your business and when you have formed the bond that allows for a long-term strategic partnership to flourish,” he concludes.

April/May 2016 | ECJ | 12

As most cleaning companies know, however, this type of contract is still quite rare, as Julie Jackson, OCS head of contract re-engineering explains. “In the private sector a contractor is grateful for a five-year term, it’s usually in the public sector where we look for longer term arrangements.” She continues: “We class a long-term contract as being seven years and above. That’s different from a long-term relationship with a client, because contracts can be renewed again and again.” So why are more longer-term contracts not being awarded? “Clients’ procurement teams can always see a value in putting out to tender again, and there is often pressure to do that,” replies Jackson. “It’s costly for the client and the contractor to go through procurement, however they feel they must show ‘Best Value’.”

Mutual trust The most significant benefit of a long-term contract is trust says Jackson. “A large FM provider often works across many sectors - it can understand the strategic goals of its client and help them to move in the right direction. That’s when the contractor earns trusted partner status.” Those relationships are far more rewarding for the contractor in many ways. “They are also more commercially successful,” Jackson adds. “This is because working over a longer term gives us the opportunity to solve real business problems and make key innovations. We like to seek opportunities for innovation in strategies and processes, and that is a long-term process. This makes the contract less onedimensional in terms of simply meeting a specification.” In fact Jackson believes having more long-term contracts could enable providers to restructure their organisation. She explains: “We could have less focus on contract renewal and retaining clients, and more on innovation.” She refers to the concept of Vested Outsourcing, a concept

promoted by Kate Vitasek. She believes it’s time for a change in how outsource contracts are negotiated and managed. “A common mistake outsourcing companies make is that they cling to traditional transactionbased contracting models and create detailed statements of work (SOWs) and then strictly define the work to be done. This handcuffs service providers and their ability to innovate. “A more flexible agreement framework is needed in today’s economic and business environment. This was validated in 2009 when Oliver Williamson received a Nobel Prize for his scholarly contribution to economics. One of his key teachings is contracts should be highly adjustable or adaptable, rather than prescriptively outlining detailed transactions and rigid terms and conditions.” The Vested Outsourcing philosophy relies on five rules to help achieve economic alignment between companies and service providers. Rule one – Outcome-based versus transaction-based business model Rule two – Focus on the WHAT, not the HOW Rule three – Clearly defined and measurable desired outcomes Rule four – Pricing model incentives are optimised for cost/service trade-offs Rule five – Insight versus oversight governance structure.

More than service Vitasek concludes developing an outsourcing agreement using Vested Outsourcing principles is much more than delivering a higher level of service on a given activity. “This model enables the parties to build a solid, cooperative foundation for sharing and creating value.” It guides all stakeholders away from “the typical transactionbased mind-set while providing a clear path to flexible, collaborative and winwin contracting”. Julie Jackson agrees. “Vested Outsourcing helps us to move away from the pure procurement model and

goes towards innovation and partnership. It encourages and enables investment in innovation, processes and technology. For example the introduction of robotics, remote machine monitoring systems etc, are very costly to implement. Providers need those long-term contracts to enable investment.”

Procurement guidelines How do clients feel about longer-term contracts? “The response varies,” says Jackson. “Many have strict guidelines on procurement so it often depends on internal policies. Operational people on the client side are often more focused on process and delivery, while procurement experts are concerned about cost and savings.” A vested outsourcing approach within the building services sector would change the whole dynamic of commercial arrangements, Jackson points out, because both organisations involved share the benefits. “This type of relationship is what we should aspire to as an industry,” she says. “The culture change is huge but we would be moving towards a culture of transparency, longevity and partnership. It’s an altogether more mature kind of relationship.” Global services provider Sodexo also actively seeks longer-term contract arrangements with its clients. For example it recently extended its partnership with The Royal Botanic Garden in Scotland for a further seven years. The contract will see Sodexo continue to deliver retail catering, restaurant, public cleaning, sales and marketing, and event services. And under the extension it will now also provide staff dining and cleaning services at the Edinburgh Garden and cleaning services at Dawyck Botanic Garden. Heather Jackson, Royal Botanic Garden Edinburgh director of enterprise, said: “We’re looking forward to continuing the excellent relationship we Continued page 14



NEWS EXTRA Longer term contracts - a new kind of relationship (continued) already enjoy. The new contract gives us both the opportunity to realise our ambition to deliver a world-class visitor experience in a world-class botanic garden.

Development of people “From presenting the very best of Scotland’s larder, to providing the warmest of welcomes to all of our guests, are objectives we’re committed to delivering in partnership.” Lauren Kyle, head of cleaning, service operations at Sodexo in the UK also feels longerterm contracts are a win-win for both contractor and client. “Contracts like this allow us to really develop a partnership so that we can understand our client’s priorities and longer term strategies. With many benefits.”

She continues: “Shorter term contracts always bring challenges in that it takes us time to learn from scratch – getting to know the client, the building, etc. With longer term ones there is also greater continuity and stability for the staff, and with that come greater development opportunities. On a longer term contract the service provider is more likely to invest in people. “If you have a front-line cleaner who has potential, for example, and their employer keeps changing there is less possibility to develop and retain that person,” Kyle adds. She quotes the recent Equality and Human Rights Commission (EHRC) report in the UK into the cleaning workforce. One of

Les contrats de nettoyage sont normalement de durée maximum de trois ans, mais des contrats de plus longue durée sont signés aujourd’hui par les entreprises de propreté et leurs clients. Les contrats de cette durée deviendront-ils plus fréquents et quels en sont les avantages pour le client et le prestataire de services ?

April/May 2016 | ECJ | 14

its principles is to encourage longer-term contracts, and for clients to see the benefits of staff development. It states: “When deciding on the length of a contract, bear in mind a longer contract term, with the option of extension if justified by performance, is likely to encourage a supplier to invest in workforce development and give greater job stability.”

Contractor benefits What attitude do those responsible for service procurement have towards committing to a longerterm relationship with their contractors? “Our clients view longer term relationships very favourably when it’s working well,” Kyle replies. “Tendering

Reinigungsverträge werden im Allgemeinen über einen Zeitraum von bis zu 3 Jahren abgeschlossen, es werden in letzter Zeit jedoch auch einige längerfristige Verträge zwischen Auftragnehmern und Kunden vereinbart. Nimmt die Anzahl solcher Verträge zu, und was sind die Hauptvorteile sowohl für Kunde als auch Dienstleister?

takes time and a great deal of resource - it can also distract them from their core business. “Where procurement teams work well with FM they see the longer term picture. They understand that if you invest in the cleaning team on-site they will see benefits in terms of reduced sickness, improvement in morale and development of a better partnership. That level of service is more achievable over a longer term.” And commercially, of course, retaining and developing longer-term contracts is a huge benefit for the contractor. Lauren Kyle agrees with Julie Jackson, concluding: “It certainly costs a great deal more to win new contracts than to retain and extend existing ones.”

I contratti di pulizia normalmente durano per periodi fino a tre anni sebbene vengano stabiliti fra i clienti e le imprese di pulizia alcuni contratti a più lunga durata. Questi contratti sono destinati a diventare più comuni o no? E quali sono i vantaggi principali sia per i clienti che per gli erogatori dei servizi?


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NEWS EXTRA Facilicom trainee has her eye on a management role Attracting and retaining talented people can be a major challenge for many businesses whatever industry they are in. The recent CBRE European Occupier Survey, reported that 42 per cent of the world’s leading companies see labour and skills shortages as key issues. Anna Boss, a management trainee, gives the inside view on how the Facilicom Group’s trainee programme has opened her eyes to the world of management. Facilicom’s management trainee programme for recent graduates is well known in my native Netherlands and I was one of over 300 initial applicants for a place. I had just graduated from a Global Studies Master of Science and was a research assistant for the associate professor, but was keen to move into management and to join the renowned scheme at the only full service facilities management (FM) provider in the country. As you can imagine, there’s strong competition for a place on the programme. If you are successful in the application process – there were just 14 people who started the programme along with me – there’s a ‘Masterclass’ where you get the opportunity to learn about the different sections of the business and also meet members of the senior management team. That gives you a real insight into how the company works and what area you’d like to work in. It’s a great way to assess whether this is the right career path for you, and of course for the company to judge if you’re right for them too! From there you begin a two-

year journey of management training. I spent my first year as a project manager in Facilicom’s healthcare division working with a variety of public and private stakeholders developing proposals and projects. Being a multinational company, Facilicom is able to offer placements in numerous countries. Having met the UK managing director, Jan-Hein Hemke, at the masterclass – and wanting to test myself abroad – I applied to work in the UK and was accepted. I am only the third person on the programme to have taken this step, most people remain in The Netherlands or Belgium where Facilicom has bigger operations. I’m currently halfway through a year working as an area manager in London for Facilicom UK’s cleaning division, where I’m responsible for 17 clients and manage the operational side of the business, including cost control and new business opportunities. Moving between countries gives the opportunity to learn and share best practice ideas, although the different cultures and nature of the businesses in the Netherlands and the UK mean it’s not just a case of transposing working practices. Working with some of the other trainees, I am engaged in a project focusing on customer satisfaction which is an excellent arena for developing ideas from

Attirer et retenir des gens de talent peut s’avérer difficile pour de nombreuses entreprises. D’après le dernier sondage CBRE des donneurs d’emploi européens, 42 pour cent des grandes entreprises mondiales considèrent que les pénuries de maind’œuvre et de compétences font problème. Anna Boss, stagiaire en management, donne un aperçu de la manière dont le programme de formation du groupe Facilicom a ouvert ses yeux au monde du management.

the different nations.

Not the easy option The trainee programme is not an easy option and you have to work hard. It’s been a real challenge, but it’s also the best way to learn as there are always opportunities to develop and test yourself. The management programme comprises working in a position at Facilicom for four days a week, with the other day used to develop personal competencies and also take part in companywide projects. For example I have been working as part of a team to assess the impact of Facilicom’s ‘Hostmanship’ training on their end customers. The scheme has helped develop my understanding of the business world. Whereas before I might always have looked for the best social outcome in any situation, I now appreciate the fact that financial viability is vital for a business to be sustainable. I have always been customer orientated with a desire to give good service, but the management programme has developed my skills and I can now better prioritise and ensure I

Es kann sich für viele Unternehmen als große Herausforderung erweisen, talentierte Mitarbeiter anzuziehen und zu behalten. Aus dem aktuellen CBRE European Occupier Survey geht hervor, dass 42 Prozent der weltweit führenden Unternehmen Arbeits- und Fachkräftemangel als Schwerpunktthemen betrachten. Anna Boss, ein Management-Trainee, bietet einen Einblick in das Traineeprogramm der Facilicom Group, das ihr die Augen für die Welt des Managements geöffnet hat.

set realistic expectations of what can be delivered. It’s very easy to say yes to everything that is asked of you, learning to say no at appropriate times is a valuable lesson everyone should learn. I feel I’ve developed twice as fast as I would have done, if I’d just taken a straightforward position somewhere. It has opened up a whole range of possibilities.

A fresh eye Being a trainee isn’t all about what you take out of a business. As we are new to the organisation, we are also expected to ask questions and query why things are done the way they are and identify where there might be a better way. It’s easy to get into a rut and continue to do things one way as ‘that’s how they’ve always been done’. The trainee programme allows Facilicom to audit and improve its practices on a regular basis. The scheme is an excellent way of attracting new people to work at Facilicom and making sure they have the right skills and attitude to move the business forward. www.facilicom.co.uk

Attirare e trattenere le persone di talento può rappresentare una sfida importante per molte imprese. Il sondaggio recente CBRE European Occupier Survey ha rivelato che il 42 per cento delle imprese leader mondiali vede la carenza di manodopera e di capacità come questioni fondamentali. Anna Boss, una dirigente tirocinante, ci dà un’idea di come il programma di tirocinio del Facilicom Group le abbia aperto gli occhi sul mondo della dirigenza.

April/May 2016 | ECJ | 17


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UPDATE: RUSSIA Online changes traditional business Oleg Popov of Cristanval, Russian reporter, talks about HADI cycles and how they improve efficiency. HADI (Hypothesis-Action-DataInsights) is a cycle for verifying the validity of ideas based in improving key figures. This technology arose as a result of start-up management and internet marketing and is now gradually transitioning into off-line business and offers innovators competitive advantages. In any business process, there are particular numbers that may be distinguished, which have a direct influence on money. For instance when it comes to cleaning facilities, one can distinguish three large groups of figures. The success rate or lack thereof in working with each group can have a direct effect on the profitability of a facility and the preservation of a contract. 1. The professional knowledge and skills of managers and line personnel: • training schedule and program, • a stable team at the facility. 2. The conception of cleaning a facility: • selection of optimal floor washing technology and inventory; • the condition of technology and inventory and the timetable of checks and repair, • expenditure of washing supplies, • cleaning methods, • frequency of jobs, • additional time (replacing water, assembling carts, lunch breaks), • selecting contractors (taking out rubbish, high rise jobs, purchasing expense materials). 3. Customer expectations Not only is it proper to hear the client’s wishes, but also to constantly work on improvement, think the whole process through, and work on exceeding Dans son reportage de Russie, Oleg Popov, de l’entreprise de propreté Cristanval, examine la manière dont les technologies de l’internet ont modifié les activités traditionnelles du secteur.

April/May 2016 | ECJ | 20

the client’s desires. Let’s take a look at how we apply the HADI cycle at our company as an example. Hypothesis: We take a key figure and think up a hypothesis for improving it. For example, if the managers are undergoing regular training for servicing cleaning technology, then repair expenses will decrease. Action: we implement the least possible action for verifying the hypothesis – we form a group of five managers and train them. Data: we collect data on the condition of the technology and repair expenses at the end of the month. Insights: we achieve insights and integrate the training program for all of the managers. If the hypothesis works out, then we keep it and implement it on a larger scale. Statistically, seven out of 10 hypotheses don’t work out, but the other three lead to significant monetary improvement! Integration of the HADI cycle motivates managing employees to constantly generate ideas and analyse the work process. This significantly increases the effectiveness of meetings, since each manager tries to propose something new to test out. Employees also start taking more initiative, an element of competitiveness is sparked within the workforce, and the numbers get better. New technologies thus help to develop traditional businesses.

Enter the European Cleaning & Hygiene Awards now - visit www.ecj-awards.com

Unser RusslandReporter, der bei Cristanval tätige Oleg Popov, erläutert wie Online-Technologien das traditionelle Geschäft ändern.

Dalla Russia, il corrispondente Oleg Popov della Cristanval esplora come le tecnologie online stanno cambiando le attività tradizionali.


UPDATE: DENMARK The curriculum of life? Is it fair that children should clean up their own mess while at school? Danish children don’t seem to mind. Lotte Printz reports from Denmark. Five minutes before the final bell, pupils at Pedersborg School in the little Danish town of Sorø get ready to go home. But five children in each class stay on. They turn on some music and find some floor and table swiffers and start cleaning their classroom. Before they go home, they also take out the bins and sweep the floor in the corridor outside the classroom. The five pupils are the class’ so-called environmental team and carry out those tasks a month at the time. This nudging scheme developed by a local advertising agency also includes communication between the pupils and the cleaner responsible for the actual cleaning of the classrooms and other school areas. On the wall there’s a picture of the cleaner and a message board, where he or she can ‘send’ messages to pupils about a job well done – or not so well done. Simple? Perhaps. But both children and their parents give the scheme the thumbs up, the cleaners are pleased too and can spend the eight minutes allocated for classroom cleaning more wisely. And the idea won the advertising agency a cleaning award last autumn for their contribution to the industry. Not least considering that the time saved by the cleaning staff in the classrooms can now be allocated to school toilets constantly being criticised for being too filthy to be fit for humans, and thus for making pupils ignore nature’s call. In Sorø the school toilets are now cleaned twice a day and the kids can even call the cleaners if they think the loos need another good sweeping. At another Danish school, they Est-il juste de demander aux enfants de nettoyer leur propre désordre quand ils sont à l’école ? Au Danemark, les enfants ne paraissent pas s’en soucier, comme l’explique Lotte Printz.

introduced other measures to combat grim toilets. Pupils were assigned to ‘run over’ the washrooms during lunch breaks – attended by a grown-up – and wipe bogeys off the walls. An increasing problem apparently along with other bad bathroom behaviour.

Mum does mind But one mum was not overly thrilled by this arrangement. “That’s the cleaning staff’s job. The children must have their break before classes begin again. Cleaning is not part of their curriculum,” the mum argued. Had she hoped for some backing when the story hit the Danish news, she ended up disappointed. The children asked at the school didn’t mind and her opinion found little support in the Facebook storm that followed. “This is a true example of Danish ‘curling mums’ at their worst,” one user wrote using the commonly used Danish term for parents who “sweep the ice” for their children (helicopter parenting). Others pointed out that this could teach the children more respect for school property or that there wouldn’t have been any problems if parents had taught their kids proper hygiene in the first place. Another popular argument was that children go to school to learn – and that cleaning and tidying up might as well be part of the curriculum of life.

This edition’s special ISSA/ INTERCLEAN guide starts on page 49

Ist es fair, dass Kinder ihre eigene Schweinerei aufräumen sollten, wenn sie in der Schule sind? In Dänemark scheint es ihnen nichts auszumachen, wie Lotte Printz berichtet.

E’ giusto che i bambini puliscano il loro sporco mentre sono a scuola? In Danimarca sembra che a loro non dispiaccia, come riferisce la corrispondente Lotte Printz.

April/May 2016 | ECJ | 21


UPDATE: FRANCE From humble beginnings... French correspondent Christian Bouzols on a cleaning company success story. Behind Méli Pro Net, a cleaning company in the city of Evreux, about 60 miles west of Paris, stands the sturdy woman who made it happen. She is Mélina Jankaskas, whom one could put forward as an example of willpower and determination. Despite her small frame. Mélina Jankaskas personifies all that the phrase “achieving by dint of hard work” can mean. Hailing from a disadvantaged social background in Evreux, she grew up in a problematic area of town and had to overcome many difficulties, but today she’s at the helm of a cleaning company with a turnover of over €1 employing about 50 workers. “Having spent many years working for cleaning contractors in Paris and Normandy, I progressively made my way up,” she says. “Then one day an incident made me decide to become independent. I stormed out of a company whose boss was behaving like a real slave driver. As I gave him my resignation I told him, among other things, that I was going to create my own firm to spare other people from being subjected to similar working conditions.”

Entrepreneurial challenge That was some 15 years ago. When the anger had subsided, Melina Jankanskas spared no effort to respond to the challenge. “I wanted to demonstrate that success has nothing to do with your school curriculum, but everything to do with willpower,” she said. “Whether you’re a woman or a man, from a prosperous family or a disadvantaged background, the doors of success are always Notre correspondant en France, Christian Bouzols, raconte l’histoire de Mélina Jankaskas qui, issue d’un milieu défavorisé, est parvenue à créer et à faire prospérer sa propre entreprise de nettoyage, Méli Pro Net.

April/May 2016 | ECJ | 22

Find out about how Japanese trains are cleaned - read the story on page 47 open to all. For sure discrimination still exists and there will always be difficulties along the way but experience, and especially perseverance, enable you to circumvent the barriers that arise. Today,our services are requested by supermarkets and agribusiness companies in the departments of Eure, SeineMaritime and Eure-et-Loire, and I’m proud to be able to give work to more than 50 people living in disadvantaged areas.” Only a year ago, Mélina was still on cleaning jobs with here teams. “However 12 months ago I stopped working with my hands”, she explains. “This work had taken a toll on me but it was the only way to be credible in the eyes of my workers.” But her credibility is definitely not a problem among her workforce. “We’re proud to work with her,” they claim. “She’s always prepared to listen. She’s a great lady!” Next month, Mélina will be transferring part of her shares in her company to her son Lucas and to Corrinne Roussel, a friend who’s participated in this adventure from the very beginning. “I would never sell my company in any other way, despite the proposals that I’ve received”, concludes this female entrepreneur of substance and exemplary success.

Unser FrankreichKorrespondent Christian Bouzols erzählt die Geschichte von Mélina Jankaskas, die in einem sozial benachteiligten Gebiet aufwuchs und ihr eigenes erfolgreiches Reinigungsunternehmen Méli Pro Net gründete.

Il corrispondente francese Christian Bouzols racconta la storia di Mélina Jankaskas che, cresciuta in una zona svantaggiata, ha iniziato la sua prospera impresa di pulizia, la Méli Pro Net.


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UPDATE: NETHERLANDS Fulfilment of promises Dutch correspondent Nico Lemmens continues his look at aspects of service management. In the last issue of ECJ I talked about aspects of service management inspired by Christian Grönroos and his ‘mustread’ book Service Management and Marketing. Here we extend our discussion of the differences between transaction marketing and relationship marketing. As a basis for this discussion we follow Grönroos’s definition: ‘The purpose of marketing is to identify and establish, maintain and enhance, and when necessary terminate relationships with customers (and other parties) so that the objectives regarding economic and other variables of all parties are met. This is achieved through a mutual exchange and fulfilment of promises.’ According to the relationship perspective the focus of marketing is value creation, or value formation, rather than value distribution and the facilitation and support of a value-creating process rather than simply distributing ready-made value to customers. The exchangebased transaction marketing approach is based on a notion of mass markets where individual customers are anonymous. The goal is to make customers choose a particular product or service over competing products or services. This easily creates a situation of competition between the marketer and the customer, where the customer is seen as someone the marketer does something to, instead of does something for. The two parties have conflicting interests. The starting point is the customer does not want to buy. He or she has to be persuaded. All this clearly is not the case in cleaning services, certainly not in the Dutch market. In contrast, in relationship marketNotre correspondant aux Pays-Bas Nico Lemmens discute des différences entre le marketing transactionnel et le marketing relationnel.

April/May 2016 | ECJ | 24

ing cooperation is required to create the value the customer is looking for. Here the customer and the service provider are not totally isolated from each other. The choice of what to buy in a relationship depends to some extent on mutual influences in the interactions. In the transaction marketing approach the goal is to adopt the customer to the product or service, whereas in the relationship approach the reverse is the case. In situations where there are a limited number of customers and/or where continuous interactions with customers occur (take the Dutch cleaning market), a relationship approach is relatively easy to adopt if this is considered profitable and appreciated by the customers. Grönroos identifies three tactical elements of a relationship strategy: to seek direct contact with customers, to build a database covering necessary information about customers (and others) and finally, to develop a customer-centric service system. He also distinguishes three strategic requirements: to redefine the business as a service business with a customer focus as opposed to a factory/office focus, to adopt a process management perspective (as opposed to a functionalistic perspective) and finally, to establish partners and a network to handle the whole service process. The three strategic requirements set the strategic basis for the successful management of relationships. The tactical elements are required to successfully implement customer management. In the next ECJ the important difference between technical and functional quality will be discussed.

Nico Lemmens, der NiederlandeKorrespondent des ECJ, diskutiert die Unterschiede zwischen Transaktionsmarketing und Kundenmarketing.

Il corrispondente olandese Nico Lemmens esamina le differenze fra il mercato delle transazioni e il mercato delle relazioni.


UPDATE: UK To stay or not to stay? UK correspondent Lynn Webster looks ahead to the EU referendum there in June. On June 23 registered voters of the UK will finally give their response to the question that has dominated the airwaves, newspapers and everyday conversation for what sometimes seems like an eternity: “Should the UK remain a member of the European Union or leave it?” It is difficult to believe that the official start of campaigning was set as April 15 2016. If what we have been seeing and hearing for more than six months hasn’t been campaigning then it will be interesting to see what is. Providing some much needed clarity, perhaps? Figures relating to financial and job-related impact of remaining within or exiting the EU are continually bandied about. Jobs will be lost/unaffected/created. Profits will decline/improve. Businesses will grow/disappear/hardly notice. There is no definitive answer on the length of time it would/will take to fully exit, guesstimates ranging from several months to a decade. Cleaning and facilities industry bodies like many others are grappling with how to respond, deciding whether to get behind one position against the other, or finding ways to present available information to members in as unbiased a manner as possible. We’ve already begun to see the collateral damage. Trying to answer the (considerably more than) million-pound question is not being made any easier by the amount of conflicting information presented to us on a 24/7 basis. The areas for consideration by individuals within the cleaning and facilities sector are too many to go into here. However there are a few at the forefront of current debate, or argument: the situation, financial and otherwise, for non-exporting SMEs working Notre correspondante au Royaume-Uni Lynn Webster songe aux perspectives du référendum de juin, au cours duquel les Britanniques décideront de rester ou non au sein de l’UE.

within an EU regulatory framework; future sources of labour; the impact of migrants within the working population; the practicalities of establishing international trade agreements; inward financial investment. The surprise closure of Building Futures Group (BFG) earlier this year led to the sector posing some pertinent questions of its own, not least of which was, why and how did this happen? And, how do we solve some of the problems this closure creates? Underpinning each of these questions was the realisation of a potentially negative impact on organisations and individuals previously supported by BFG. But the resilience of our industry and its ability to ask the right questions has resulted in a series of practical memberfocused responses: the Cleaning & Support Services Association (CSSA) relaunch and the transfer of operational management of the Industrial Cleaning Machine Manufacturers Association (ICMMA) to ISSA for example. It is this resilience that will see us up to and beyond June 23. The essential factor for the industry as a whole and for those registered voters within it is to continue asking the questions, whilst bearing in mind that the responses offered are drawn from selective data and forecasting models – the equivalent of gazing into a partisan crystal ball. By keeping the pressure on campaigning groups to provide quantitative information the facility for drilling into this information is improved. Perhaps most important of all is, regardless the outcome, the industry keeps asking the questions and supplying itself with the information it needs to thrive and survive well into the always-unknown future.

Die britische ECJKorrespondentin Lynn Webster wirft einen Blick voraus auf das EU-Referendum im Juni, in dem die britische Bevölkerung über den Verbleib in der EU abstimmt.

La corrispondente del Regno Unito Lynn Webster parla del referendum per l’UE che si terrà in giugno, quando la popolazione voterà per decidere se rimanere o no nell’Unione Europea.

April/May 2016 | ECJ | 25


UPDATE: GERMANY Ecology and economy collide Thomas Schulte-Marxloh reports from Germany on proposed environmental legislation. Traditionally, diesel cars are very popular amongst German craftsmen – including the contract cleaning industry – as diesel is cheaper than regular fuel and diesel motors are said to be very reliable and durable. After lowemission zones were introduced in Germany, many cleaning companies had to modernise their car pools. Some but not all old cars could be equipped with a catalytic converter. Now the German federal minister for environment plans new access limitations for cars. Air pollution in certain urban or industrial areas imposes a serious threat for people’s health. In Europe this threat has been ignored for many years whereas in America, most of all in California, the fight against the so-called ‘smog’ started as early as in the 1960s. The American initiative introduced threshold values for car emissions in order to reduce the level of air pollution in the cities. The new, severe regulations forced national and international car makers to develop new technologies, like catalytic converters, to meet the requirements of the American car market. In this respect German car companies always seemed to stall a bit; they hesitated to introduce the environmentally friendly technologies in Germany. However national and European laws and regulations finally forced the car industry to apply environmentally friendly technology in Europe too. But the degree of air pollution by particulate matter (PM) is still high in some cities and other areas. Research has proven the harmful effects of particulate matter when inhaled by humans like asthma, birth defects, cardiovascular diseases, lung Thomas SchulteMarxloh rend compte d’une proposition de loi environnementale en Allemagne prévoyant de limiter l’accès de voitures dans certaines zones, ce qui affectera de nombreuses entreprises.

April/May 2016 | ECJ | 26

cancer and premature deaths. According to the European Environment Agency, PM causes about 430,000 premature deaths in Europe, some 47,000 alone in Germany. In order to reduce the degree of car emissions, some cities in Germany have introduced the so-called ‘Umweltzone’ (‘Environmental Zone’ = low-emission zone) areas where access by cars is limited. Presently about 47 cities in Germany have introduced or will introduce these low-emission zones. There are four pollutant classes, which correspond to the exhaust emission standards (Euro norm). Green, yellow and red stickers (to be attached on the window screen) indicate to which degree cars are allowed to enter the low-emission zones. Vehicles in pollutant class one with an extraordinary high level of emissions can only drive outside the Environmental Zone. The introduction of these low-emission zones has caused some trouble in particular for owners of old diesel cars as no catalytic converters were available for their old models. Now federal environment minister Dr Barbara Hendricks plans to introduce a new category: additional to the red, yellow and green stickers for cars, a new blue sticker for cars with reduced nitrogen oxide emission is demanded by the environmental ministers of the federal states. The Federal Ministry of Transport and Digital Infrastructure, however, argues the new regulation will again affect many small and medium sized companies which are dependent on transport of staff and material. It seems another conflict between ecology and economy is looming.

Thomas Schulte-Marxloh berichtet aus Deutschland über eine geplante Umweltgesetzgebung zum beschränkten Zugang von Autos in bestimmten Bereichen – was viele Unternehmen betreffen würde.

Dalla Germania, il corrispondente Thomas Schulte-Marxloh ci informa sulla nuova normativa ecologica proposta che riguarda le limitazioni di accesso agli autoveicoli in alcune aree e che può avere ripercussioni sulle attività commerciali.


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UPDATE: ITALY In support of innovation Innovation and technological development are hot topics in Italy, explains Anna Garbagna. The subjects of innovation and technological development were among the main topics of the latest Governing Council of AfidampFAB (Italian Association of Producers of Machines, Products and Equipment for Professional Cleaning and Environmental Hygiene). “What we intend to pursue is innovation not only of products, but also of methods and systems,” commented Bruno Ferrarese, AfidampFAB’s president. “For this reason we are developing new strategies to make the associate companies more and more competitive, paying particular attention to the needs of less structured companies which therefore have greater needs regarding their capacity to innovate.” In the next few months Afidamp’s activity will focus on a new relationship with the academic world, which will also allow the exchange of knowhow, materials and technologies from different sectors. The Council has decided to embark on a more continuous path of cooperation with universities, which allows Afidamp to play an active role in the sector’s research into innovations. More often, the worlds of work and research meet up to cooperate on a common level and to identify together a path which leads to innovation. This is bringing results in a number of sectors and is proving that the only path towards the future involves a union between scientific theory and industrial practice. Bruno Ferrarese explained: “This new synergy will be develLes enjeux de l’innovation et du développement technologique étaient en tête des débats de la récente assemblée de l’AfidampFAB, l’association des producteurs d’équipements de nettoyage italiens. Lire le compte rendu d’Anna Garbagna.

April/May 2016 | ECJ | 28

oped by studying some innovative systems specific to the cleaning sector, ie, new production procedures, new materials and new services. Once some interesting ideas have been identified, the association could make them available to all the associates in exchange for a royalty payment, thus offering a valuable service, especially for smaller companies that don’t have the economic capacity and facilities to do it themselves”. The vision of this sector is intended as a whole, with a view of genuine growth in order to promote not only the market but the whole countrywide system. It is a genuinely modern vision which aims to promote overall economic development as well as a practical support for those small companies which may be are not in the position of being able to invest economic resources in R&D. “We are now in the era of the knowledge economy, understood as a competitive economic model, in which knowledge is just the strategic resource on which the ability of systems to innovate and modernise themselves is played,” said Stefania Verrienti, general secretary of AfidampFAB. “In this context universities play a vital role. For this reason Afidamp, for many years now, has been putting universities forward as centres of knowledge but also as a source of incentives for change and innovation.” The next meeting of AfidampFAB’s decision makers is already scheduled and the president is seeking proposals on this topic.

Die Themen Innovation und Technologische Entwicklung standen an der Spitze der Tagesordnung bei einem kürzlichen Treffen des italienischen Verbands der Reinigungsproduktehersteller AfidampFAB. Ein Bericht von Anna Garbagna.

La corrispondente Anna Garbagna ci informa che gli argomenti di innovazione e sviluppo tecnologico sono i protagonisti nell’ordine del giorno del recente meeting dell’associazione italiana dei produttori di attrezzature e macchine per il settore della pulizia professionale.




LITTER EPIDEMIC

Our dirty Europe Litter disposal and accumulation is one of the fastest growing threats of the future, with 6.4 million tons of litter entering the oceans annually and a further 14 million tons collected from the streets of Europe every year. The new European Litter Prevention Association has established a number of activities, with the aim of achieving a litter-free Europe by 2030. Helping Hands Environmental offers an update.

In a survey conducted by Europe’s Environmental Strategy Framework division across 32 sites in Europe, hotspots of litter accumulation included shores close to populated areas, particularly beaches, highly populated cities and areas of poverty within these but also commercial areas. In addition they found abundant deep sea canyons where the litter originating from land has accumulated in large quantities with plastics making up the majority. The European Parliament reported recently that 80 per cent of all plastic debris is made up of some eight billion plastic carrier bags being littered annually in the EU. The primary causes for this rubbish epidemic are our societies’ unsustainable production and consumption patterns, poor waste management strategies and the lack of awareness among Europe’s populations generally. We are in the midst of a throw away consumerism that is currently costing Europe an estimated €13 Billion per annum to clean up. A European Commission survey in 2013 showed that 49 per cent of Europeans were visually aware of a litter epidemic in their neighbourhood and that the cleanliness of an environment affects community spirit, trust in local authorities and personal well-being. It also affects

people’s level of respect for themselves and others. The EU survey also found that a third of Europeans felt better enforcement of anti-litter laws and communication campaigns would be more effective ways of reducing litter than, say, increasing the number of street litter bins. So it would seem that the key to litter prevention is a combination of good communication and a better understanding of human behaviour. Several organisations’ clean-up campaigns have been implemented in Europe over the past few years to tackle the litter problem and give visibility to the issue. By being part of a ‘clean-up’ of their environment, participants can see how much litter is being dumped in their neighbourhood which provides a unique opportunity to raise citizen’s awareness of the litter problem and to help change people’s behaviour. The European Parliament has pledged to review the funding available to EU cities for improving the management of waste and has implemented several levies, taxes and bans over recent years to help to reduce levels by 80 per cent and in particular halve the consumption of plastic bags by 2017. A Clean Europe Charter was announced in 2013 also pledging to build and strengthen a culture of cleanliness across Europe with the aim of making littering as socially unacceptable as drink driving is today. However there is still a lack of funding for many EU councils for local clean-up campaigns to engage communities for social change but also for local authorities to invest in modern equipment to improve the physical and efficiency aspects of litter collection.

Changing attitudes to litter Through its close partnerships with the UK’s leading anti-litter organisations such as Keep Scotland Beautiful, Keep Britain Tidy, Keep Wales Tidy, Marine Conservation Society and many more national and regional anti-litter groups, HH Environmental has played an active role in the UK in educating and changing people’s

attitudes towards litter. The Helping Hand Company specialises in litter clearance equipment while also being an active supporter of environmental education through the provision of clean-up kits for schools, promotional and educational leaflets about how to organise clean-ups and supporting volunteers with incentives to help drive communal enthusiasm for activities such as Clean Up Britain, www.cleanupbritain.org

20 countries Over the last 12 months, HH Environmental has struck up a new partnership with the new European Litter Prevention Association (www.cleaneuropenetwork. eu) to offer support for Europe-wide clean-up activity but also to help research the varying approaches and attitudes towards street cleansing and littering in Europe. At its first ‘Stop Litter Now!’ conference in Brussels last year Derek Robertson, president of the association was “proud to bring together litter campaigners from 20 countries in Europe so that we could learn from each other and share experiences in improving local environments and changing behaviour”. The over-riding objective of the Clean Europe Network is to achieve a litter-free Europe by 2030. Certainly this will be no easy feat given different parts of the EU deploy different amounts of resource and energy into tackling their litter problem. “At the conference we released information on the scale of the problem we face, with the bill for litter clearing across Europe now at an unbelievable €13 billion,” reports Robertson. “Our dysfunctional relationship with litter is costing us well over €1.3 million per week.” In some countries litter is still collected by hand and environmental and educational policies simply do not exist to provide any legislation or leadership around the littering issue. Without this leadership, legislation or educational policy social norms cannot be changed and this is where the EU battle against litter lies Continued page 32

April/May 2016 | ECJ |31


LITTER EPIDEMIC Our dirty Europe (continued) since an individual’s behaviour is directly affected by accepted social norms. HH Environmental’s work with its charitable partners and research within Europe has illustrated that social norms can be directed or guided to improve the social norms concerning tolerance of litter and the act of littering itself. However it has also uncovered that the lack of funding for some EU councils to initiate cleanup campaigns or invest in new cleaning equipment and methodologies has in itself slowed down the process of changing social norms because the lack of visible attacks on litter at local authority level actually results in litter build-up by citizens who turn a blind eye because they feel it is the local authorities’ responsibility to clean up and persuade people to change attitudes a sentiment shared by 74 per cent of UK citizens according to a Keep Britain Tidy national survey. Sometimes people just need to be reminded they should not litter even though in the course of our busy lives the issue of litter often does not cross our minds.

Long-term education In the Spring of 2015 HH Environmental introduced its new Dutch partners, Nederland Schooner, to its first-ever Eco School in Birmingham; St Francis Xavier Catholic Primary School - one of the very first Eco Schools created in partnership with Sandwell Council, Tipton Litter watch and the support of HHEnvironmental and Keep Britain Tidy. St Francis Xavier Catholic Primary School has won the sustainable schools award and Environmental School Champions status certified through the Tipton council litter watch campaign and prides itself on its conservation work and environmental teachings that are now embedded within the school ethos. “Our school has a team of ‘eco rangers’ made up of children from every class in the school,” explains head teacher Andrew Dickinson. “Their jobs include ensuring that all pupils and teachers are recycling used paper, turning off light switches and computers when they are not in use and keeping the school litter free.” Attempting to modify existing education programmes is challenging. In many counLe rejet et l’accumulation de détritus font peser une lourde menace sur l’avenir, car 6,4 millions de tonnes de déchets sauvages pénètrent chaque année dans les océans, et 14 millions de tonnes en sont ramassées chaque annuellement dans les rues d’Europe. Organisation nouvelle, l’European Litter Prevention Association (Association européenne pour la prévention du dépôt sauvage de déchets) a lancé des activités visant à parvenir à une Europe exempte de déchets sauvages d’ici à 2030.

April/May 2016 | ECJ |32

tries school curricula are prescribed by the state which means anyone wanting to introduce a new element into the standard curriculum has to convince authorities of the importance of the subject they want to introduce. Some countries are more flexible than others. Depending on the country and the resources available litter prevention organisations either focus strongly on educating children through school programmes or ignore that option completely. In the UK and The Netherlands in particular School Eco programmes are readily available and HH Environmental has worked with its partners to support these successfully alongside local authority support. In France however, despite having educational officers at town hall level, there is no national eco school program and the government does not have any policy over the curricula on the matter. Therefore any individual school activity has to be implemented by that school or in partnership and with the support of the local mayor. HH Environmental supported school clean-ups in the Bourgogne region of France last summer with the support of local councils and mayors but still has a long way to go before the in-country policy towards environmental education changes. In addition the lack of any official clean-up organisation in France makes this country a hard one to crack in the war against litter. The approach to street cleansing here has never been challenged it would seem and there is little momentum or policy to facilitate the introduction of modern techniques and equipment. “I was shocked on my first outing with a French litter clearance team,” said Anna Lacey, export manager for Helping Hand Environmental. “ I just couldn’t believe operatives were picking up street rubbish with their hands and dragging a heavy bin bag with the other - it was shocking and unhygienic.” This initial taste of French litter clearance had come after outings with teams in the Netherlands where the approach and facilities available to agents was in sharp contrast. “In the Netherlands there is a huge respect for the street cleansing agent and the local authorities provide them with

quality uniforms and facilities so it is not surprising that many stay in their jobs 20 years or more,” says Anna.

Müllentsorgung und -anhäufung ist eine der am schnellsten anwachsenden Bedrohungen der Zukunft: 6,4 Millionen Tonnen Abfall gelangen alljährlich in die Meere und weitere 14 Millionen Tonnen werden jedes Jahr auf den Straßen Europas gesammelt. Die neue European Litter Prevention Association hat eine Reihe von Aktivitäten ins Leben gerufen, deren Ziel ein abfallfreies Europa bis zum Jahr 2030 ist.

Lo smaltimento e l’accumulo dei rifiuti è una delle minaccie a crescita rapida per il futuro, con 6,4 milioni di tonnettate di rifiuti che vengono immessi negli oceani ogni anno e ulteriori 14 milioni di tonnellate che provengono dalle strade europee ogni anno. La nuova associazione per la prevenzione European Litter Prevention Association ha organizzato un numero di attività che hanno l’obiettivo di ottenere un’Europa senza rifiuti entro il 2030.

Clear policy Elsewhere in Europe, Denmark seems to be the only country ahead of the rest reports Lacey, with an efficient policy towards litter clearance and eco education. “By far the most automated nation of the EU, the Danes are using vast sweeping and washing machinery to cleanse their streets and green spaces and Copenhagen has already attained the status of Greenest European City.” In the Netherlands shopping centres compete to be named the cleanest in the land. In Ireland the national Litter League ranks the cleanest and dirtiest towns several times a year to name and shame. It is highly costly for local authorities to deal with litter, annually approximately €17 billion, but there is a whole range of other ‘hidden’ costs that puts litter prevention right at the top of the priority list for the best managed cities. The Clean Europe Network hopes one day to establish a common litter monitoring methodology for European cities but it is only through painstakingly researching activities and methodologies at local levels within these different countries that we can glean how we can help local authorities work together for common efficiencies and educational actions. HH Environmental’s 40 years of experience has taught it that people are key to achieving a culture of cleanliness. Its partnerships are created and developed to promote cleaner communities but legislation and funding facilitate clean-up activities and educating a nation. Together with the Clean Europe Network we hope to challenge different countries’ approaches to cleansing and to offer advice on improving both methodology and product. For more information regarding specific case studies or charitable organisations email Anna Lacey at HH Environmental: annalacey@helpinghand.co.uk For a list of members of the Clean Europe Network and clean-up activity schedule please visit the website: www. cleaneuropenetwork.eu www.hhenvironmental.co.uk


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HEALTHY WORKPLACES

Well-being for business Chris Parkes, operations director at UK-based services provider Julius Rutherfoord, winner of the ‘healthy workplace’ category for the second time running in the Kimberly-Clark Professional Golden Service Awards 2015 – shares advice on improving employee well-being. Getting workplace well-being right is essential for businesses that are striving to grow in a challenging economic environment. A healthy workplace needs more than just great cleaning. Although tackling germs is important, often staff well-being, motivation and productivity can be increased through a more holistic approach to your working culture. Well-being starts with the physical environment – noise, light, space, footfall, temperature, ventilation and cleanliness all make a big difference to staff productivity and morale. As well as ensuring these fundamental working conditions are in place, take extra measures to boost employee well-being. Actions like providing fresh fruit, water dispensers for hydration, adding cycle racks to encourage staff to cycle to work and offering flexible working can create a healthy working culture and improve business performance.

Well-being champions My organisation implemented a Healthy Workplace Initiative in 2012, taking a number of steps to reduce risk from germ hotspots. Frequently used objects such as lift buttons, kettles, microwaves and door handles present the greatest threat of germs spreading. Actions included swab testing for germs, introducing specially formulated mobile phone cleaning wipes and running staff workshops where tips to help reduce the spread of bacteria were shared. Those organisations looking to intro-

duce a healthy workplace programme of their own should appoint a Health and Well-being Champion, or champions, to ensure that initiatives are communicated throughout the business and to encourage healthy workplace thinking. In our business, every new employee receives a healthy workplace induction to ensure they understand the company ethos and the wider benefits of hygiene and wellbeing. These activities should be communicated via the staff newsletter and company intranet. You could introduce a ‘Cleaner Desk Initiative’ and highlight the benefits of a cleaner, more organised desk through staff communications to promote a better workplace environment. Regular housekeeping competitions between different head office departments, help to maintain awareness and standards.

Office design Space and working conditions should be carefully considered. Spending long hours sitting in the same fixed posture is not good for the body. To address the health implications of sitting for prolonged periods, introduce height adjustable desks to allow staff the option of both standing and sitting as they work. A more flexible approach to the design of office furniture promotes movement and circulation. Most of us use laptops, tablet computers and smart phones, and because of the frequent contact with our hands and proximity to our faces, germs are easily transferred to them. Bacteria can build up on these devices to alarmingly high levels. Introduce healthy workplace kits including tissues, sanitising hand gel and keyboard wipes and distribute these throughout the office to encourage staff to keep their tech clean and reduce contamination.

Better washroom behaviour Statistics indicate there are many of us who don’t wash or dry our hands effectively. Worse still there are some who fail to wash their hands at all after using the toilet. Washroom systems play a large

part in encouraging good hygiene practice. Display hand washing awareness posters or consider installing hygiene handles on washroom doors that dispense hand sanitising gel when people exit the washroom, so there’s less chance of germs spreading. If you want to encourage staff and patients to develop good hand hygiene habits, hand washing facilities or sanitiser dispensers should be easily accessible in all the ‘critical points’ around the building. Make sure they are readily available within washrooms, reception areas, and food preparation areas.

Don’t eat at your desks Too often we eat at our desks whilst answering emails because we feel too busy to stop. Crumbs can accumulate on desks and in the cracks of keyboards. This helps to feed high levels of bacteria – it’s been reported that a typical office desk can harbour more than 6,000 bacteria per square inch. This is clearly unacceptable when restaurants with surfaces that contain more than 700 bacteria per square inch are considered unsanitary. These unhygienic conditions encourage the growth of bacteria which can lead to sickness. Companies, where possible, should provide dining facilities and encourage staff to take a break at lunchtime.

Right equipment and training Using the right equipment and techniques will help ensure staff stay healthy and accidents are avoided. Making sure every employee receives high quality training minimises the opportunity for error, some of which can have devastating consequences, such as slip, trip and fall accidents. By providing training, the health and safety of the cleaning operative and the public isn’t compromised. Cleaners can work with awkward postures if the cleaning equipment they are using has poor ergonomic characteristics. Make sure equipment is adapted to their needs. Ensure cleaning operatives are re-trained every six months on key issues, Continued page 36

April/May 2016| ECJ | 35


HEALTHY WORKPLACES Healthy for business (continued) including health and safety, site specific requirements and cleaning methods. Daytime cleaning has become increasingly popular across a wide range of sectors, so if cleaning is going to be carried out when the building is occupied, the safety of staff, customers and visitors is of paramount importance. Minimising the risk of accidents is therefore crucial, but the correct cleaning procedures will help to reduce these happening. Chemical cleaning products – extensively labelled with poison symbols to alert cleaners to the presence of hazardous chemicals – can cause health problems or injuries if inadequate training has been given, and no protective clothing and equipment has been provided. Instead of using harsh (and often harmful) chemical solutions to sanitise surfaces – such

as office desks and kitchen countertops – enzyme-based biological cleaning products are a much safer, sustainable, and therefore healthier option. Pure water systems, microfibre cloths and diamond encrusted twister pads are just some of the options that can be used to reduce or even eliminate the need for chemical cleaning agents. Where cleaning products are required there is a range of chemical free cleaning products. Unfortunately, many cleaners are often poorly paid, poorly trained, and undervalued. Staff in every European country deserve fair pay for a fair day’s work. Employees may be apprehensive about taking sick leave in these times of job insecurity and come to work when ill, increasing the likelihood of infections spreading. Staff who are ill should be required to stay at home to reduce the risk of cross infec-

Instaurer le bien-être à l’atelier constitue une démarche incontournable pour toute affaire visant la croissance dans une conjoncture économique morose. Mais la salubrité du lieu de travail va au-delà de bonnes mesures de propreté. Le bien-être, la motivation et la productivité du personnel peuvent également être rehaussés par une approche holistique de la culture du travail.

Für Unternehmen, die in einem schwierigen wirtschaftlichen Umfeld Wachstum anstreben, ist es unerlässlich für das Wohlbefinden am Arbeitsplatz zu sorgen. Ein gesunder Arbeitsplatz erfordert mehr als nur gründliche Reinigung. Das Wohlbefinden, die Motivation und die Produktivität der Mitarbeiter können durch einen ganzheitlicheren Ansatz bei der Arbeitskultur gesteigert werden.

Chemical hazards

April/May 2016 | ECJ | 36

tion at work and help keep new cases of sickness to a minimum.

Measure the impact Whilst there are many unmeasurable benefits of a workplace well-being programme, there is a strong quantifiable impact. Over a three-year period, from 2013-2015, my organisation has been measuring the impact of measures introduced to improve workplace well-being. We have seen the number of staff sick days reduce by 26 per cent. Average sick days per head office person has reduced from 2.8 in 2013 to 1.85 in 2015 (against a UK average of 4.4). As part of our plans to help other companies create a healthy workplace, we’ve produced the ‘8 ways to keep a healthy workplace’ guide and launched the Healthy Workplace Assessment. www.julius-r.co.uk Ottenere il giusto livello di benessere è essenziale per le imprese che aspirano a crescere in una realtà economica impegnativa. Un luogo di lavoro sano necessita di più di una pulizia accurata. Il benessere dei dipendenti, le motivazioni e il rendimento possono anche essere aumentate attraverso un approccio più olistico alla cultura del lavoro.


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Trojan Deep-Cycle Battery Technologies for Floor Cleaning Equipment Various issues impact the industry from reduced budgets to increased environmental regulations, which makes battery selection critical to ensuring reliable operation of floor cleaning equipment. Trojan Battery offers advanced deep-cycle battery technologies that are engineered to maximize equipment performance, reduce downtime and extend overall battery life. In addition, we’ve made tremendous critical investments in our U.S.-based manufacturing facilities to make certain Trojan batteries are assembled using the latest, state-of the-art production equipment to ensure overall longevity and maximum performance. In addition, Trojan works closely with equipment manufacturers to ensure our batteries provide the functionality needed to keep pace with new designs and customer demands. Trojan offers deep-cycle flooded, AGM and gel products, as well as a single-point watering system for its flooded line. Using advanced testing procedures and stateof-the art manufacturing practices, enable Trojan to deliver quality deep-cycle batteries for demanding applications.

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Trojan’s deep-cycle flooded batteries are the flagship of Trojan’s product portfolio, offering rugged durability and long life. Featuring Trojan’s T2 Technology™, an advanced battery technology that provides maximum sustained performance and increased total energy, Trojan’s deepcycle flooded batteries are perfectly suited for use in a variety of applications.

Non-spillable batteries such as AGM and gel designs, are gaining in popularity due to various regulatory requirements. To meet this growing worldwide demand, Trojan offers a broad portfolio of deep-cycle AGM and gel batteries that require minimal maintenance, and can be used in locations where mandates require equipment be powered by batteries that do not spill or gas.

HydroLink™

Trojan’s non-spillable deep-cycle AGM and gel batteries are sealed, maintenance-free batteries featuring unique design elements for optimum performance and rugged durability. Robust plates, advanced separators and proprietary paste and gel formulations extend the life cycle of Trojan’s deep-cycle AGM and gel batteries.

Deep-cycle flooded batteries need regular watering to ensure maximum performance and life. Trojan’s HydroLink™ single-point watering system simplifies this process, and can save time and money by helping avoid premature battery failures, as well as the cost of successive battery replacement due to lack of consistent watering. Featuring an independent water level indicator, HydroLink can accurately display whether or not a battery needs watering. It also includes an automatic valve shut-off which controls the electrolyte level within each cell. With Trojan’s HydroLink advanced single-point watering system, precise battery watering is made easy, saving time and money when on the job by filling a set of batteries in less than 30 seconds.

Trojan Tips Educational Videos Trojan has developed a series of online video tutorials to walk staff through the process of properly maintaining deep-cycle batteries, including how to install and use HydroLink on Trojan’s flooded batteries. Please visit http:// www.trojanbattery.com/multimedia/.

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FLOOR POLISHING

Is the shine coming off? Everyone used to want a shiny floor. But the growing availability of alternative floor coverings coupled with concerns about cost, maintenance, health and safety have turned many building managers away from that highly-polished look. So are shiny floors on the way out? Ann Laffeaty finds out.

There was a time when highly-polished floors could be found in practically every facility. Managers of prestigious offices wanted them because glossy floors reflected their glossy image. Schools and institutions wanted them because they were resilient and easy to clean. And healthcare authorities wanted them because shininess helped to create an impression of cleanliness in the eyes of patient and visitors. But in recent years the matt look has become more popular and an increasing number of companies have been opting for floor coverings with a more natural appearance. But is this simply a trend or are there deeper reasons for the change in focus? Providing a high shine on a floor can be both time-consuming and expensive according to Diversey Care’s global floorcare portfolio manager Michelle Boulanger. “Highly-polished floors can require complex and time-consuming maintenance plans from stripping and recoating to the crystallisation of stone surfaces,” she said. “Many customers requiring this aesthetic are looking for ways to cut costs and eliminate harmful chemicals from their maintenance plans. “Customers who want shiny floors but who cannot achieve them due to budget, time and labour constraints are always looking for alternatives.” The healthcare sector in particular is beginning to turn its back on high-gloss

floors, says Boulanger. “The perception that shiny floors are slippery creates a challenge for patients, particularly the elderly,” she said. “Furthermore the maintenance requirements of a high-gloss floor can be disruptive to patients, staff and visitors due to the noise of the machinery and the fact that high-traffic areas need to be blocked off while the process is carried out. “In the healthcare sector, too, substances such as hand sanitiser and disinfectants are in constant use and these may drip on to the floor and degrade its appearance.” Demand for glossy floors remains strong in North America, says Boulanger – but even here cost can be an issue for customers. “As result there is a great deal of experimentation with alternative floor coverings, finishes and practices in a bid to find lower-cost alternatives while maintaining the gloss aesthetic,” she said. “These include polished concrete and UVcured coatings. However customers have found that the benefits of such finishes often come with unpredicted consequences that can actually increase the total cost of ownership of the floor.”

Poor appearance For example, she says polished concrete surfaces create dust from foot traffic and provide little protection. “This makes them vulnerable to food stains and abrasion from foot traffic and embedded dirt,” she said. “The result is a poor appearance that will require costly and disruptive restoration - including orbital grinding – to put right. However since there is no protection in place, the same problem will recur and the overall costs will be greater than if a proper maintenance plan had been put into operation.” As for UV cured coatings, these are costly to install since they require curing machines and chemicals along with labour from specialised technicians, says Boulanger. “Also the hard nature of these coatings does not allow them to be repaired or removed,” she said. “These floors

look good for a while but when they start to wear they lose their appearance quickly. And if there is a mistake in the installation it can’t be easily rectified.” Diversey Care offers various solutions to achieve gloss or matt finishes. These range from polishes to protect resilient surfaces and low chemical solutions to diamond pads and systems designed to protect stone substrates.

Demand falling Kärcher’s key account manager for Germany Peter Almanstotter claims that demand for highly-polished floors in administrative buildings and institutions is falling off. “Many facilities managers in this sector decide to make savings by cutting out the additional operation of polishing at a time when public authorities are so cash-strapped,” he said. “Instead they opt for normal maintenance cleaning, often with scrubber dryers in combination with soft brushes to achieve a degree of shine. But this does not produce the same result as polishing with an ultra high-speed machine.” Kärcher offers such machines for highgloss polishing. “We also have cleaning agents for de-coating and coating in our product portfolio,” he said. “It is possible to achieve a certain degree of shine with scrubber dryers featuring roller technology in combination with soft brushes or horsehair brushes.” Nilfisk-Advance offers maintenance systems using pads, brushes and machinery to preserve or restore most high shine surfaces. However group floorcare manager Anders Sandstrom says many of today’s hospitals, care homes and other public institutions have issues with shiny floors. “A matt floor might be a better choice in these environments because a shiny floor could be perceived as being slippery,” he said. “Cost may also be a factor in some cases since a dull surface is easier to maintain.” And Numatic – which offers a range of floor machines – says the education Continued page 42

April/May 2016| ECJ |41


FLOOR POLISHING Is the shine coming off? (continued) clean and professional image that will enhance the customer experience,” she said. “Think of businesses where the brand is all about attention to detail and customer care. A shiny floor will reflect the light and make the facility appear brighter.” And even the healthcare sector is experiencing growth for some. “Highly-polished floors in a hospital make follow-up maintenance cleaning easier,” said Kärcher’s Peter Almanstotter. “The healthcare sector is doing well – but here the contractors are mainly polishing the floor to reduce the subsequent cleaning effort rather than for aesthetic reasons.”

sector is also beginning to shun the shine. “This sector has seen a change in flooring to reflect its multi-use nature,” says Numatic’s floorcare channel manager Kevin Andrews. “As a result many new school complexes are using non-slip rubberised finishes and more carpeted areas than they might have done previously.” Costly, high-maintenance, vulnerable to damage and with a slippery appearance – the future of glossy floors hardly looks bright. Or does it? In fact manufacturers have plenty of good things to say about polished floors as well. Nilfisk-Advance’s Anders Sandstrom describes them as an important “image enhancer”. “They provide visitors with an impression of cleanliness,” he said. “They also create more light through increased reflection and this in turn saves energy.” He agrees with Boulanger that untreated concrete floors have a tendency to emit dust. “Polished floors on the other hand provide a dust-free and easy-to-clean surface while creating a good working environment for both people and machinery,” he said. “When you polish a floor you also prevent new dirt from sticking to it. And a shiny surface reduces the amount of friction created when cleaning with a mop.” Shiny floors with either a natural or man-made stone finish remain popular in airport concourses, shopping centres and upmarket reception areas adds Numatic’s Kevin Andrews. And Diversey Care’s Michelle Boulanger agrees that the market remains buoyant in these sectors. “Such facilities need to project a bright,

He agrees with other manufacturers that retail outlets and department stores are another growth area. “US studies have shown more sales revenues are generated in shops and large department stores when they have highly-polished floors,” he said. “Customers feel more inclined to buy since they associate the clean, classy surroundings with quality.” But will the gloss remain on the industry, or will there be an increasing trend towards lower-cost, easier to maintain, matt-look floors? “We expect the need for highly polished floors to continue,” said Andrews. “However one must always study the situation and customer developments. For example there is a question over whether or not large department stores will remain in their present form or whether the trend towards individual specialist

Il fut un temps où tous les immeubles modernes déployaient des planchers au fini brillant. Mais depuis un passé plus récent, il est plus fréquent d’y trouver des couvertures mattes ou à l’aspect naturel, sans parler des planchers munis d’une protection intégrée pour dispenser de la nécessité du polissage. Faut-il en conclure que les planchers de haut fini sont révolus ? Ann Laffeaty trouve la réponse à cette question.

Es gab eine Zeit, da waren Hochglanzböden in praktisch allen hochmodernen Einrichtungen zu finden. In den letzten Jahren gab es jedoch einen Trend hin zu Bodenbelägen im Matt- oder Naturlook sowie zu Böden, die einen integrierten Schutz bieten, um das erforderliche Polieren zu vermeiden. Bedeutet das, dass der auf Hochglanz polierte Boden auf dem absteigenden Ast ist? Ann Laffeaty erfährt Näheres.

April/May 2016 | ECJ | 42

Growth markets

shops will evolve to replace the ‘department store experience’. “The cost factor too, will always play a role. There are many influencing factors impacting on different sectors of the industry and these will ultimately influence cleaning requirements as well.” Numatic’s Andrews believes there will always be a demand for high-gloss stone and ceramic floors to provide that ‘wow’ factor. “But of course they will still need maintaining with high-speed burnishing machines and scrubber dryers to provide a wet-look finish while keeping people safe from slips and trips,” he adds. Diversey’s Boulanger agrees demand for highly-polished floors will remain. “The industry will continue to innovate to remove the barriers of cost, harmful chemicals and disruption and to deliver high quality results,” she said. “Solutions will encompass higher durability and faster turnaround while eliminating the use of harmful chemicals and improving the mechanical and machine solutions.” And Nilfisk-Advance’s Sandstrom believes the demand for highly-polished floors will actually increase in future. “Lighting energy is a big part of the cost in larger facilities, and a shiny floor allows you to reduce the amount of energy required while still providing sufficient illumination,” he said. “But at the same time we will see an increase in the use of floor materials that are easy to maintain – whether they have a dull surface or a high shine.” In passato i pavimenti ultra lucidi erano inevitabilmente presenti nelle strutture modernissime e all’avanguardia. Ma negli anni più recenti è aumentato l’uso di finiture per pavimenti opache o naturali e inoltre pavimenti pretrattati per evitare la necessità della lucidatura. Quindi, i pavimenti ultra lucidi sono fuori moda e da accantonare? Ann Laffeaty indaga.


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PRODUCTS: FLOOR POLISHING

Pad generation TASKI IntelliPad is the new generation of floor cleaning and maintenance pad from Diversey Care. Described as a two-inone pad it can be used for both cleaning and burnishing protected and unprotected resilient floors. And the company says it can also enhance the clarity and gloss of treated floors.

If the floor does not require any additional layer of protection Diversey Care recommends using its TASKI Jontec Tensol cleaner maintainer to preserve the PU finish longer. This can be used manually or with a scrubber dryer for daily cleaning, with a single disk machine for • Nouveau produit DiverseyCare, le TASKI IntelliPad est un tampon pour le nettoyage et le lustrage de planchers résilients. • Green Care Longlife est le nouveau revêtement de plancher durable de Werner & Mertz Professional. • Pour le nettoyage de planchers, Hako propose trois types de machines.

• Neu von DiverseyCare ist TASKI IntelliPad, Bodenpads zum Reinigen und Polieren von widerstandsfähigen Böden. • Bei Green Care Longlife handelt es sich um die neue widerstandsfähige Beschichtung von Werner & Mertz Professional. • Zum Polieren bietet Hako drei Maschinenarten.

• Il nuovo prodotto della DiverseyCare è TASKI IntelliPad, un disco per pavimenti adatto per pulire a fondo i pavimenti resilienti. • Green Care Longlife è la nuova finitura a lunga durata per i pavimenti prodotta dalla Werner & Mertz Professional. • La Hako offre tre tipi di macchine per la lucidatura dei pavimenti .

April/May 2016 | ECJ | 44

spray cleaning or for an initial treatment to reinforce the factory layer. www.taski.com

Sustainable With green care Longlife Complete Werner & Mertz Professional says it is offering a holistic and sustainable floor coating - boasting durability; consistent appearance; time-saving processability even on damp linoleum floorings; resistance to alcohol and disinfectants; complete removability; and quick and easy care film restoration. The environmentally responsible formulation contains no TBEP, zinc, perfume or fluorosurfactants. green care Longlife Complete can be used on all coatable floorings, including high-traffic areas. The manufacturer says it is particularly suitable for elastic floorings made of PVC, linoleum, natural rubber and other special synthetic materials. www.werner-mertz.de

Three types

Hako offers three different types of machines for polishing floors. One is a 450rpm model used for the simple polishing of uncoated, shining floor coverings as well as soft coatings based on polymer and soap. The portfolio also includes a 1100rpm high speed machine, and an ultra-high speed model for hard floor coatings as used in high-traffic areas (such as schools and hospitals). As all floor coatings are different, Hako points out it is essential the staff carrying out work are properly trained and qualified. It is also very important to first identify the exact type of coating in each case in order to choose the right kind of machine and tools, including polishing pads. www.hako.com


PRODUCTS: FLOOR POLISHING

Large areas The Kärcher BDP 50/2000 RS step-on battery floor polisher is designed to combine the manoeuvrability of push-along machines with the area performance of ride-on models. The ultra high speed machine can be used on surfaces such as natural stone, PVC, linoleum or parquet. Turning circle is 130cm, making it suitable for use in small spaces, and the working width of 510mm makes it capable of polishing up to 2,250 square metres per hour.

As the machine moves forward the operator stands on a running board so has a good view of the area to be cleaned immediately in front. The polishing head is raised and lowered electrically for optimum adjustment to the floor structure while a selection of operating programmes with automatic settings prevents operating errors. www.karcher.com

Quiet power The new Zeus floor polisher from Sprintus has a powerful 1,200 watt motor yet is claimed by the company to be particularly quiet. The steel planetary gearing is said to be maintenance-free and the 175rpm Zeus is easy to operate safely even for inexperienced users, according to Sprintus. The 12 litre fresh water tank sits directly on top of the machine for optimum contact

pressure and easy handling. The user can remove the tank in a single action if desired in order to clean beneath objects or up to edges. This is said to be easily achievable due to the machine’s low 10cm ground clearance. The fresh water tank is equipped with a stretch hose to enable it to be topped up directly from the tap. The machine is described as being energy-efficient and easy to transport. It is also space-saving when stored since the shaft can be folded down. www.sprintus.eu

Orbital scrub Adiatek’s Jade 50 orbital floor polisher is an automatic battery-powered machine driven by a strengthened 400W traction motor to enable it to climb steep ramps without the need to push it. Brush motor is 750W, with pad pressure adjustable from 35 to 50kg. And thanks to the isolators inside the unit, handlebar vibration is reduced says Adiatek. www.adiatek.com • La Kärcher BDP 50/2000 RS, une polisseuse à conducteur debout, combine la maniabilité de machines accompagnées et la performance de machines autoportées. • La nouvelle polisseuse de plancher Zeus, de la société Sprintus, se signale par sa pression optimale et son aisance de manoeuvre. • Selon Adiatek, son fabricant, la machine de nettoyage de planchers Jade 50 Orbital évite la nécessité du polissage. • Der Polierautomat zum Aufstehen Kärcher BDP 50/2000 RS kombiniert die Manövrierfähigkeit einer handgeführten Maschine mit der Leistung einer Aufsitzmaschine. • Die neue Poliermaschine Zeus von Sprintus bietet optimalen Druck und einfache Handhabung. • Laut eigenen Angaben von Adiatek eliminiert die EinscheibenBodenreinigungsmaschine jade 50 den Bedarf zu bohnern.

• La lucidatrice per pavimenti Kärcher BDP 50/2000 RS con pedana abbina la manovrabilità delle macchine con uomo a terra e le prestazioni delle macchine con operatore a bordo. • La nuova lucidatrice per pavimenti Zeus della Sprintus vanta pressione ottimale e facile manovrabilità. • La Adiatek afferma che la sua macchina per il lavaggio dei pavimenti Jade 50 Orbital elimina la necessità della lucidatura.

April/May 2016 | ECJ 45


PRODUCTS: FLOOR POLISHING

• Proposées en largeurs de travail de 43 ou 50 cm, les lustreuses à disque simple Orbis UHS 1500 viennent s’ajouter à l’assortiment Truvox. • Proposée par Fiorentini, la Jolly 17 est une machine à disque unique pour le service sévère du nettoyage industriel. • Aztec a introduit une machine de restoration de béton et de granito fonctionnant au propane et certifiée comme produit vert.

• Die Einscheiben-Poliermaschine Orbis UHS 1500 von Truvox ist in Arbeitsbreiten von 43 oder 50 cm erhältlich. • Jolly 17 ist eine leistungsstarke Einzelscheibenmaschine von Fiorentini zur industriellen Reinigung. • Neu von Aztec ist Refresher, eine mit einem Umweltzertifikat ausgezeichnete und mit Propan betriebene Restaurierungsmaschine für Beton und Terrazzo. • La lucidatrice ad alta velocità monodisco prodotta dalla Truvox Orbis UHS 1500 è disponibile con larghezze di lavoro di 43 o 50 cm. • La Jolly 17 è una macchina industriale mondodisco prodotta dalla Fiorentini per le pulizie pesanti. • La novità della Aztec è Refresher, una macchina che usa il propano a certificazione ecologica per il restauro di superfici in cemento e terrazzo.

April/May 2016 | ECJ | 46

Handle folds

The Orbis UHS 1500 Folding Handle from Truvox International is an ultra high-speed single-disk burnisher designed for maximum productivity in large areas. Its straight–line operation makes it suitable for locations such as hospitals, food processing plants, shopping centres, supermarkets, airport concourses and leisure centres. Available in 43 cm or 50 cm working widths it can operate on a variety of surfaces including wood/parquet, terrazzo, granite, marble, resilient/Pirelli and vinyl. The low-profile casing of the

Orbis UHS 1500 has a builtin floating pad, ensuring full contact with the floor. A centre guide wheel allows up-to-theedge burnishing. The integrated folding handle saves time in assembling, and a cordless battery-operated version is also available. Where battery power is required the Orbis UHS Cordless Burnisher operates at 56.6 dBA and burnishes floors for up to two hours on a single charge of its maintenance-free batteries. www.truvox.com

Jolly polisher For use in industrial applications Ing O Fiorentini developed the Jolly17 heavy-duty single disk machine. Featuring a planetary gear unit together with neoprene and steel coupling, the company says the gear unit is impossible to break even under high torque operation. This makes the Jolly17 suitable for heavy scrubbing and scarify-

ing of all types of wooden floor, from wood to concrete. Standard pad speed is 150rpm with 40kg brush pressure, and there is also a dual speed model from 175 to 325rpm. Various brushes and pads are available. www.fiorentinispa.com

Four-in-one Aztec has launched the Refresher four-in-one concrete and terrazzo restoration model. The Aztec Refresher’s multiple quick-change head assemblies allow it to strip/deep scrub, hone, polish and burnish. With its dust control capability and sealed planetary drive, it comes with three sets of driver heads/brushes: one set of three strip brushes for removing old floor finish; one set of three Velcro drivers for resin bond, hybrid and ceramic diamonds; and one set of three Mighty-Lok drivers for 10 ins burnishing or diamond pads. www.aztecproducts.com


CASE STUDY

Japan’s cleaning sprinters If you have ever visited Tokyo you probably noticed how clean the city is. This is not surprising in a country where cleaning has historically been considered an important part of the culture. To better understand the importance of the cleaning industry, Bobbie van der List - writing exclusively for ECJ - followed the cleaners of SMT, the company responsible for cleaning the high speed Shinkansen trains in Tokyo.

The cleaning company receives huge numbers of letters from passengers expressing their gratitude for the work the cleaners do on the tracks, inside the trains and at the stations.

Tokyo – the staff of the Tokyo based cleaning company SMT are spread across platform nine of Tokyo station. As the impressive bullet shaped nose of the Shinkansen high-speed train slowly approaches, the cleaning staff make a deep bow to greet the train, thankful for the safe arrival. This ritual is repeated once the doors of the Shinkansen open: the cleaners greet each outgoing passenger with a respectful bow. This is illustrative of the great number of cleaning rituals Japan knows, and simultaneously shows us how few cleaning rituals we have in the west. “Bowing and cleaning are important aspects of our culture, which is best reflected by the concept of omotenshi, the Japanese term for hospitality”, says the manager of SMT, Mashimitu Shirama in a conference room at Tokyo Station. SMT is the company responsible for cleaning the Shinkansen trains at Tokyo Station. Shirama wants to add that the bowing is also their way of expressing their appreciation to the passengers using the Shinkansen. Shirama explains: “In the end it is the passengers who pay our salary, they are the ones using the train.” The appreciation comes from both sides though, considering the huge numbers of letters SMT receives from passengers who express their gratitude for the work the cleaners of SMT do on the tracks, inside the trains and at the train stations. One of the employees of SMT brings out a box filled with drawing and signs of admiration. It is clear that the public recognises the efforts by the men and women of SMT. Interestingly, Shirama repeatedly says his employees do not necessarily consider transport JR Central (the company operating the Shinkansen and which de facto hires SMT for cleaning the trains) as their client; instead they see the passengers as their clients. This notion of a direct link between cleaners and the people using the spaces that are cleaned becomes obvious if you go for a walk through Tokyo:

cleaners are everywhere and very visible on the street. This is a stark contrast with the west, where cleaners often work outside office hours at times when no one is around to be “disturbed”. Japan therefore functions as an interesting alternative approach to cleaning and gives us a better understanding how differently the cleaning profession is perceived. The cleaners are an essential part of the service that JR Central provides to its passengers. The products SMT uses for cleaning the Shinkansen are as simple as they are innovative. Manager Shirama walks towards a pre-arranged cleaning kit that is used by all the individual cleaners. “The most important aspect of the cleaning equipment is that it should enable our employees to move easily in the train, they need to be mobile so they can rapidly clean everything”, Shirama explains, while holding the cleaning kit in his hand. The cleaning bag has one additional vertical compartment where the dustpan can be stored, which is filled with a plastic waste bag. In one movement you can get rid of the dirt and store the dustpan at the same time. The most impressive aspect of the kit is the duster which incorporates a water detection system. To illustrate how it functions Shirama empties a bottle of water on a sofa. He holds the duster above the seat and the duster starts beeping. Shirama explains: “In the Shinkansen one of the challenges is to clean the seats, where liquid may have been spilled. It is not always easy to see this immediately so previously we had to carefully check each seat. Now we just need to hold this simple tool above the seat and we know if there is any kind of liquid that needs to be cleaned.”

Preparation vital The contrast between the relaxed interview and the briefing for the cleaning staff responsible for the afternoon shift could not be greater. Employees of SMT have gathered in the conference room to listen to a motivational speech by one of Continued page 48

April/May 2016 | ECJ |47


CASE STUDY Japan’s cleaning sprinters (continued) approach is to ensure that the Shinkansen is clean at all times. According to Shirama this leads to more responsible behaviour by the passengers. On the information leaflet Shirama is holding, this becomes clearer with an illustration. You can see a window that is broken and has not yet been repaired, rubbish on the street, and an ashtray full with cigarettes. SMT believes that by not maintaining and cleaning properly you indirectly invite people to make more rubbish, and to not look after the space they use. SMT believes strongly in the notion that keeping the trains, stations and tracks clean adds to an environment in which people produce less rubbish and the total volume of waste decreases.

Japanese cleaning culture

the supervisors. They are informed about the most recent changes in their routines. After the speech the several teams gather to double-check the equipment. The cleaners of the inside of the train double-check if they have everything and loudly check if the electronic detection device on their duster is still working. On the other end of the room the supervisors gather, to do one final round to see if they all have the necessary keys of the train, before heading to platform nine. While waiting for the train to arrive, supervisor Yasuzawa has to think for a few seconds when asked about the biggest challenge of their work: “That is probably the time pressure. It is very difficult that we just have 12 minutes to clean the Shinkansen. If you consider all the possible things that could happen, I think 12 minutes is very short. Back in the day we had more time, but nowadays the Shinkansen

goes more often and therefore there is less time for it to stand still on the track”, she says. The public address system announces that the train will shortly arrive, but is two minutes behind schedule, which means the team has only 10 minutes to clean the train. With astonishing speed the crew cleans the Shinkansen, one carriage after another. Once all the carts are cleaned, supervisor Yasuzawa gives the signal to the conductors of JR Central, after which the passengers can board. The secret of SMT’s success can be found in its approach to cleaning, says Shirama. Their philosophy is perhaps best summed up by their catch phrase: “we clean it so it won’t become dirty”. Shirama believes too many cleaning companies have a mindset different to theirs, where the philosophy is: “we clean it because it is dirty”. The underlying notion of SMT’s

Si vous déjà jamais visité Tokyo, la propreté de cette ville vous aura sûrement frappé. Rien de surprenant à cela, car la propreté fait historiquement partie de la culture japonaise. Pour mieux comprendre l’importance du secteur dans ce pays, nous suivons des nettoyeurs de l’entreprise SMT, chargée de nettoyer les trains grande vitesse Shinkansen à Tokyo.

Wenn Sie schon einmal Tokio besucht haben, haben Sie wahrscheinlich bemerkt, wie sauber die Stadt ist. Das ist keine Überraschung in einem Land, in dem das Reinigen historisch gesehen als wichtiger Bestandteil der Kultur betrachtet wird. Um die Bedeutung der Reinigungsbranche besser zu verstehen, folgten wir dem Reinigungspersonal von SMT, dem Unternehmen, das für die Reinigung der Shinkansen Hochgeschwindigkeitszüge in Tokio verantwortlich ist.

April/May 2016 | ECJ |48

Shin Omori is professor at the Nihon University College of Economics in Tokyo and did extensive research about the Japanese cleaning culture. “Japanese people value personal hygiene more than any other nation. The reason behind this is twofold. On the one hand we can track this back to the humid climate in Japan, which led people to be overly concerned with staying fresh and clean. Secondly, there is a historical reason: the main religion, Shinto, prescribes Japanese people to cleanse their body thoroughly every day. It partially explains why there are so many public baths and onsens in Japan, places where people go to get rest and cleanse their bodies”, Omori explains. Historically Japanese companies are very much concerned with the maintenance and cleaning of workspaces. “Japanese companies have always placed huge emphasis on the importance of Souji (cleaning) and Seiri Seiton (sorting). Workers get special training and students are trained in this from a very young age. The result is that Japanese companies – and people more in general – have come to appreciate a clean and tidy working space”, he continues. Now he notices a slow transition, however, with more companies outsourcing the cleaning to cleaning companies. “I am afraid our cleaning culture will be negatively influenced if the cleaning function is outsourced to cleaning companies, but times are of course changing.” Se avete mai visitato Tokyo avrete probabilmente notato quanto la città sia pulita. Questo non è sorprendente in una nazione dove la pulizia è sempre stata considerata una parte importante della cultura. Per capire meglio l’importanza del settore del cleaning, seguiamo gli addetti alle pulizie di SMT, l’impresa responsabile delle pulizie dei treni ad alta velocità Shinkansen di Tokyo.




ISSA/INTERCLEAN AMSTERDAM

More than an exhibition Europe’s largest event for the professional cleaning sector ISSA/INTERCLEAN Amsterdam - takes place from May 10-13 in the Netherlands. And this year the organisers are promising the biggest show yet In this comprehensive guide to the event, ECJ looks at what visitors can look forward to at this year’s exhibition. We take a look at the finalists for the Amsterdam Innovation Awards, there’s a map of the show and a preview of the new products being launched. ECJ is official media partner of the ISSA/INTERCLEAN Amsterdam exhibition.

Europe’s largest event for the professional cleaning sector - ISSA/INTERCLEAN - takes place from May 10-13 in Amsterdam. And this year the organisers are promising the biggest show yet. The 2016 event will feature the InnovationLAB for the first time - this will showcase infrastructure products and software tools nominated for the Amsterdam Innovation Award 2016, host seminars, workshops, debates and presentations at InnovationLAB ON STAGE. The InnovationLAB NEWSROOM will have live and recorded interviews from across the event. Other new features include free Wi-Fi access and a new ISSA/INTERCLEAN app. This networking tool is free to all visitors and enables them to instantly acquire and exchange contact information and exclusive content. The app offers a pocket-sized guide to the show with full exhibitor list, complete exhibitor profiles, a new product list, exhibition information and social media links. “The new ISSA/INTERCLEAN app offers another opportunity for exhibitors and visitors to connect at the show,” says Rob den Hertog, manager ISSA/INTERCLEAN. “In the app, exhibitors showcase their new products and provide company information. It makes it easier than ever match visitors and exhibitors.”

Amsterdam Innovation Award One of the biggest highlights of the exhibition is always the presentation of the Amsterdam Innovation Award, and this year’s winner will be announced during a special ceremony on the opening day. The list of finalists across the three categories has been announced - Kärcher with two nominations, Sealed Air Diversey Care with two nominations, Cleanfix, Vileda Professional, Newell Europe, Werner & Mertz Professional and SCA. Read more about the shortlisted products on page 55. The international jury has shortlisted nine final entries, three products per category. Category winners will be

selected per category and one of them will be named the overall winner. You too can take part in the voting as there is also a Visitors’ Choice award. Go online and vote for your favourite product at www.issainterclean.com/en/ amsterdam/innovations/nominees/. Voting is open until 16.00 on Monday May 9, with the results announced during the main ceremony the next day.

Seminar programme Worldwide industry association ISSA is organising a comprehensive educational seminar programme. Running on May 10 and 11 it includes topics as diverse as opportunities created by the circular economy, how to make the most of advances in data gathering, adapting to changes in the industry supply chain and growing profitability against a background of downward cost pressures. Other sessions will look at the benefits of leasing rather than purchasing equipment and how quality cleaning improves safety while lowering risk and cost. The seminar programme also includes a series of industry trend updates taking place in the InnovationLAB. These are 15-minute rapid-fire presentations designed to bring visitors quickly up to date with a range of industry trends and will run from 12.00 to 14.30 each day. Attendees to Cleaning Opportunities in the Circular economy seminar will learn what part their organisation can play in increased sustainability and how to differentiate from competitors and add value to customers. The potential productivity revolution offered by the Internet of Things and Big Data will only happen in the cleaning and hygiene industry if organisation can successfully identify the high-value, target-rich data that will have the largest impact. The Internet of Things: How do we Leverage so Much Data? will reveal to delegates how to harness available information for maximum impact. There will also be a session on hand Continued page 50

April/May 2016 | ECJ | 49


ISSA/INTERCLEAN AMSTERDAM More than an exhibition (continued)

ECJ will report from the show with an email newsletter every day. Visit europeancleaningjournal.com to register for your copy

Le guide ECJ complet du salon ISSA/INTERCLEAN d’Amsterdam commence ici. Nous contemplons avec anticipation les manifestations spéciales qui y auront lieu, le programme de séminaires, la remise de prix de l’innovation, et le lancement de nouveaux produits.

drying methods in the washroom and the dispersal of bacteria by different methods. This will be followed by an update on EU activities affecting the cleaning sector from public procurement directive updates and wage rates to other social programmes. The Hygieia Network for women in the cleaning industry will host a round table discussion, talking about what it takes for a woman to succeed in a maledominated profession. At the InnovationLAB too there will be sessions taking place throughout the show. Themes there include the rise of robots, a history of cleaning, enabling sustainable growth in the facility care sector and how smart technology will impact on the sector. The shortlisted finalists for the Amsterdam Innovation Award will also present their products Der umfassende Überblick des ECJ über die ISSA/ INTERCLEAN in Amsterdam beginnt hier. Wir werfen einen Blick nach vorn auf die stattfindenden Sonderveranstaltungen, das Seminarprogramm, den Innovation Award und die neuen Produkte, die vorgestellt werden.

and talk about research and development within their companies.

Exhibition floor On the exhibition floor there will be dedicated areas to help you plan your visit. These include High Pressure, Steam Cleaning, Washroom, Laundry, Management and Mobility Solutions, and the Outdoor Demo Show. There will be over 800 exhibitors this year, over 50,000 square metres of floor space. ISSA/INTERCLEAN opens from 10.00 to 17.00 on May 10-12, and from 10.00 to 16.00 on May 13. Register for your visit at the website. www. issainterclean.com •ECJ is the official media partner for ISSA/INTERCLEAN Amsterdam. Visit us on stand 01.100 to pick up your free copy, Or go to www.europeancleaningjournal.com Inizia qui la guida completa di ECJ dell’esibizione ISSA/INTERCLEAN che si terrà ad Amsterdam. Ecco un’anteprima degli eventi speciali che si terranno, del programma dei seminari, i premi all’innovazione e i nuovi prodotti che verranno lanciati.


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The generated solutions, Soleva速, are available in two concentrations: 0.1% and 0.6%. They are: t ready to use t effective against viruses, bacteria and fungi t non aggressive t free from residuals on cleaned surfaces t recommended for a variety of hard, non porous, surfaces Giselle速: in a few minutes, on site, your sanitizing solution.

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Vectair’s pick of your must see aircare products...

FEEL THE VIBE

VIBE® does not rely on a wick to dispense the liquid fragrance from a bottle. Instead, pure fragrance oil is delivered in a precise dose from a reservoir. This is unique in aircare and a patented system not available from any other manufacturer. New for 2016. www.vectairsystems.com

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FIGHT FRAGRANCE FATIGUE Winning four international awards in just one year since launch, including the Green Apple Environment Award, V-Air® SOLID is VOC exempt and free of batteries. It utilises multi-phasing, sub-micron air freshener technology delivering consistent fragrance intensity and avoiding fragrance fatigue. www.vectairsystems.com

TO SEE ALL OF THESE & MORE, VISIT STAND 11.205 AT ISSA INTERCLEAN AMSTERDAM


Continuous Fragrance If you’re looking for a continuous fragrance system designed for large spaces, consider the V-Air® SOLID PLUS. It works by heating a solid fragrance cartridge, providing total user control of output and intensity. New for 2016. www.vectairsystems.com

VERSATILITY Short of space? The V-Fresh™ solid state universal air freshener could be for you. It can be easily installed onto any hard surface using the integrated suction cup, out of sight from visitors. For example, it can be used in or on the side of toilet bowls, urinals, tiled walls, glass windows or even on office work stations New for 2016.

BESPOKE & MADE 4 U Want your own unique fragrance? Vectair Systems can create bespoke dispensers and any fragrance to match your brand or a specific environment.

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ISSA/INTERCLEAN AMSTERDAM

Amsterdam Innovation Awards - the finalists The 2016 Amsterdam Innovation Awards will be presented on the first day of ISSA/INTERCLEAN. In each of the three categories there will be a winner, with one of them then being named the overall winner of the Amsterdam Innovation Award. ECJ takes a look at the products that have reached the final stages.

Kärcher for BRC 40/22 C Changing the way carpets are cleaned by driving innovation forward. The industry’s first walk-forward carpet cleaning machine with a 200° rotating brush and vacuum head enabling a 30 per cent productivity gain. The BRC 40/22 C provides superior customer value by avoiding motion without cleaning result and brings enjoyment back to cleaning carpets.

by 85 per cent while increasing staff productivity. An intuitive touchscreen prompts users through the simple operating process.

Machines, Accessories and Components Cleanfix for the RA 660 Navi The robot RA 660 Navi can be deployed where cleanliness and hygiene really matter and it has to be cleaned costeffectively. Equipped with a unique patented navigation system, three cleaning brushes (or pads) and a suction unit, RA 660 Navi scrubs and vacuums independently and highly efficiently whenever required.

Equipment/Tools for Cleaning, Care and Safety

Sealed Air Diversey Care for TASKI Swingobot 755 The new TASKI Swingobot 755 is a small, easy-to-use, smart robotic scrubber for hard surfaces. With a 17ins cleaning path and hands-free operation, this agile scrubber cuts wastewater and chemicals

Newell Europe for Lumecel Microburst 300 air care dispenser Designed to improve user productivity, reduce operational costs and provide an environmentally friendly alternative to alkaline battery use, battery-free dispensing systems store energy generated by ambient light, delivering an energy efficient and highly productive system. This system eliminates the Continued page 56

View all of this year’s nominated products for yourself during ISSA/INTERCLEAN at the InnovationLAB. Demonstrations and presentations will be held throughout the exhibition. April/May 2016 | ECJ |55


ISSA/INTERCLEAN AMSTERDAM Amsterdam Innovation Awards - the finalists (continued)

costs associated with replacing and disposing of traditional alkaline batteries completely.

Vileda Professional for SpillEx SpillEx is a disposable super absorbing floor cloth designed for fast removal of a wide range of water based spillages from hard floors eg, blood in operation theatres, urine in elderly homes, or to quickly remove soft drink spillages that may cause a slip risk in restaurants or supermarkets.

Werner & Mertz Professional for Quick & Easy system Quick & Easy is a portable dosing system comprising up to five selected formulations. It needs no installation and no instructions. One spray head per user is sufficient for multiple application areas. Its Le jury du Prix de l’innovation de l’ISSA/INTERCLEAN d’Amsterdam a sélectionné les finalistes au travers de trois catégories de produits. Les gagnants seront annoncés au premier jour du salon. Ici, ECJ se penche de plus près sur les produits qui sont parvenus à ce stade.

April/May 2016 | ECJ | 56

easy plug-and-play system allows the user to ‘foam-spray’ every surface fast and safely. Dilution happens while foamspraying. The refill cartridges are C2C Gold certified, material health platinum.

Kärcher for Connected Cleaning Connected Cleaning is the Kärcher way of digital transformation of the cleaning industry. There are many applications. The company put together all essential parts and created the only proven overall management tool for BSCs, for machines and staff, as well as for quality checks. From March on it offers telematics as standard with many scrubber dryers, free of charge.

Management, Training Solutions and Related Products Sealed Air Diversey Care for Augmented Reality: Suma Revoflow Sealed Air Diversey Care Augmented Reality: Suma Revoflow is a smart application for mobile phones and tablets that uses Augmented Reality technology for customer support. Through device object recognition, the user of the app can self-train, self-troubleshoot and receive remote support through raising tickets directly with Diversey Care.

Die Jury des ISSA/INTERCLEAN Amsterdam Innovation Award 2016 haben die letzten Kandidaten aus drei Produktkategorien ausgewählt. Die Gewinner werden am ersten Messetag bekannt gegeben. Das ECJ nimmt die Produkte unter die Lupe, die es bis hierher geschafft haben.

SCA for Tork EasyCube Tork EasyCube is a cloudbased system with smart dispensers that provides realtime data allowing its users to confidently deliver a high level of service and anticipate cleaning and refill needs before they happen. The result is a new logic for washroom cleaning where cleaning schedules are being transformed into cleaning when and where it’s needed.

La giuria di ISSA/INTERCLEAN Amsterdam Innovation Award 2016 ha selezionato i finalisti fra tre categorie di prodotti. I vincitori verranno annunciato durante la prima giornata dell’evento. ECJ prende qui in esame i prodotti che sono stati scelti come finalisti.


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ISSA/INTERCLEAN AMSTERDAM

Love it or loathe it? The biennial ISSA/INTERCLEAN exhibition at Amsterdam’s RAI is a highly significant week in all our calendars. But do exhibitors love it or loathe it? And how do they cope with the full-on nature of the week with all that walking and schmoozing? Ann Laffeaty canvasses key figures in the industry to find out what they really think of the event. It seems like only yesterday that we were all heading off to Amsterdam for ISSA/ INTERCLEAN 2014. Yet here we are again. During the week of May 10-13 we will find ourselves endlessly criss-crossing the vast exhibition halls, covering scores of kilometres of floor space in a bid to meet as many people as possible. Our cheek muscles will ache from all that smiling and we will have double vision from gazing at the name-tags on other people’s chests. Our phones will be filled with new leads and our pockets will bulge with business cards and giveaways. And by the end of the week we will be completely spent and more than ready to put up our now painfully-blistered feet. But besides being an utterly exhausting experience, ISSA/INTERCLEAN Amsterdam is also stimulating, rewarding and ultimately good for business. “Trade shows are exciting,” according to William Gagnon, vice-president of marketing at Excel Dryer. “They provide an opportunity to showcase what’s new and they allow us to connect with our target audience. Attending ISSA/INTERCLEAN helps us to feel more connected because we can network and better understand the challenges of the cleaning industry and we can then use this knowledge to provide solutions.” CWS product management team leader Silke Zugel agrees that staying connected is one of the most important reasons for exhibiting at ISSA/INTERCLEAN, “It is an

excellent opportunity to get in touch with customers from all over the world and to meet industry experts and share knowledge about upcoming trends and developments,” she said. According to Diversey Care global marketing director Lars Bo Madsen the event provides an extraordinary opportunity to present new innovations to the market. “Things we have worked on for years are now ready to be showcased, touched, demonstrated and shared with a wider industry audience,” he said. “There is nothing more rewarding than having new solutions and innovations on display – ones that excite the audience and spark off good discussions and create valuable business opportunities for both manufacturers and customers.” SCA’s UK marketing communications manager Jamie Wright also looks forward to attending. “It is such an important event and we like to take the opportunity of connecting with as many customers as possible,” he said.

Sense of anticipation “On the flight over I tend to get excited about the days ahead and am usually looking forward to the fair,” says Linda Schroedter, responsible for environmental PR at Karcher. Silke Zugel from CWS travels to the event by car so she can bring her company’s latest products with her. On arriving at the RAI that first Tuesday morning, the buzz is phenomenal as visitors mill around the entrance and watch the clock for opening time. Meanwhile on the other side of the barriers, exhibitors are putting the final touches to their stalls and enjoying that last cup of coffee before the stampede begins. SCA’s Jamie Wright admits to a degree of nervousness and apprehension at this point. “This is quickly replaced by excitement and adrenaline,” he adds. “Once the whole team arrives and we get ready to work together as a big family for the week it becomes a truly exciting and inspiring experience for all involved. There is always an enormous sense of anticipation and ex-

citement on the first morning of the show – it feels a bit like Christmas day!” Diversey Care’s Madsen shares this view. “On that Tuesday I feel very excited and I just want to get started,” he said. “It feels like Christmas - I only wish there were more mornings like this.” Meanwhile Silke Zugel will be putting the finishing touches to the CWS stand and ensuring that everything is set up perfectly. “On that first morning I am excited to see whether everything goes as planned and I will be looking forward to welcoming our first visitors,” she said. Kärcher’s Linda Schroedter is also impatient for the show to begin by this point. “When the show opens my overwhelming feeling is: ‘Finally - it’s under way’,” she said. But again, Gordon McVean from Truvox is pragmatic. “On the first morning I find myself wondering whether or not my feet will ache as much as last time.” Aching feet is one of the biggest negatives of the event for many and a perennial gripe is the fact that there is an insufficient number of places to sit down at the RAI. But seasoned exhibition-goers have developed strategies for this. “My choice of footwear is always a compromise between style and comfort,” says Silke Zugel. “While I would prefer to wear the most fashionable and highest of shoes, I will most likely choose flats – simply for comfort reasons.” The golden rule is to take shoes that have already been worn in, according to Gordon McVean. And Jamie Wright agrees comfortable shoes are an absolute must. “On the Tork stand we carefully consider our clothing requirements as we appreciate that it can be a long week when you are on your feet that much,” he said. Excel’s coping strategy extends beyond the choice of footwear. “We use thick carpet in our booth to make it more comfortable for our sales team and for show attendees,” said Gagnon. Meanwhile Kärcher’s Linda Schroedter takes care to organise her appointments Continued page 60

April/May 2016| ECJ |59


ISSA/INTERCLEAN AMSTERDAM Love it or loathe it? (continued) with her feet firmly in mind: “My diary tells me fairly clearly when I will be able to sit down at a meeting - but I do try to strike a balance between standing and sitting.” Diversey Care’s Lars Bo Madsen says the physical challenges are a necessary part of the event. “Obviously you sometimes have to walk a long way to get to the RAI’s seating areas, but I think there is a balance to be struck,” he said. “Ideally you want to have the audience constantly moving around in order to access as many parts of the exhibition as possible.” Ever the optimist, he adds sore legs and blistered feet are all part of that special exhibition feeling. “I don’t have a strategy to cope with the physical issues during exhibition days, but in the evenings you can usually re-boot your body to be ready for the next day with a hot shower and a cold beer,” he said. And where will he have that cold beer? Le salon ISSA/INTERCLEAN d’Amsterdam occupe une semaine fort importante du calendrier de la propreté. Mais les exposants en sont-ils enchantés, ou le haïssent-ils ? Comment réagissent-ils devant cette semaine intense de déplacements à pied, de conversations et de prises de contact ? Ann Laffeaty invite des dirigeants du secteur à s’ouvrir là-dessus.

April/May 2016 | ECJ | 60

“I love going to the restaurant Gauchos in Beethovenstraat – particularly if I also want a juicy steak,” he said. “But if I feel like seafood then the Van Baerlestraat Seafood Bar is a fantastic choice. Both places are very central, relaxed and easy to find.” Meanwhile, the CWS team will be found at the Café Bolle Jan. “We don’t really have a choice - our head of sales from CWS Netherlands takes us there after each show,” says Zugel “It is a very original Dutch experience that we all really enjoy.” The Kärcher team will be harder to track down since they like to move around. “The city is so impressive and has so many fine bars that there is always somewhere new to try,” says Schroedter. Other companies declined to share their nightspot secrets with us. “We don’t want to appear biased,” says SCA’s Jamie Die ISSA/INTERCLEAN in Amsterdam ist eine äußerst wichtige Woche im Kalender der Reinigungsbranche. Aber wird sie von Ausstellern geliebt oder gehasst? Und wie werden sie mit der Intensität dieser Woche und dem Gehen, Reden und Knüpfen von Kontakten fertig? Ann Laffeaty spricht mit wichtigen Personen der Branche, um dies in Erfahrung zu bringen.

Wright diplomatically. And: “If we told you, the secret would be out,” adds McVean from Truvox. But wherever we end up after the show we will doubtless run into friends, colleagues, contacts and industry rivals. Manic, full-on, exhilarating and exhausting – ISSA/INTERCLEAN is all of the above. But it also allows us to see the bigger picture of the cleaning industry and provides us with a sense of belonging. “ISSA/INTERCLEAN is where the industry meets up and takes a full view on everything it has to offer,” says Madsen. “Only by coming to the event can you gain a first-hand experience of the importance of this industry to society in terms of health, hygiene and safety. It feels great to be part of this event.” And SCA’s Jamie Wright sums up: “ISSA/ INTERCLEAN feels like one big club - and we’re proud to be part of it.” La fiera ISSA/INTERCLEAN di Amsterdam rappresenta una settimana molto significativa per il calendario del settore del cleaning. Ma gli espositori la amano o la odiano? E come reagiscono alla natura intensa della settimana con tutto quel camminare, parlare e socializzare? Ann Laffeaty intervista le figure di rilievo del settore per scoprirlo.



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ISSA/INTERCLEAN AMSTERDAM

Test your knowledge If you are currently on your flight across to Amsterdam, grabbing five minutes’ break between appointments or meeting colleagues for lunch at the RAI - take time out to test your knowledge of ISSA/INTERCLEAN and Amsterdam. You may be surprised to discover what you know – and what you don’t!

1. When two window cleaners met up in an Amsterdam bar and decided to organise an exhibition dedicated entirely to cleaning, what had they been drinking? A. Grolsch B. Dutch genever C. Local dark beer D. Window cleaning fluid 2. The two founders of ISSA/INTERCLEAN met at the Café Hoppe - a buzzing brown bar in Amsterdam’s Spui district. What does the word ‘Hoppe’ mean in English? A. Hops B. Hopping C. Hope D. None of the above 3. The rest is history. ISSA/INTERCLEAN Amsterdam has now been running since: A. 1957 – the year of the British Queen’s first televised Christmas broadcast B.1967 – the Summer of Love C.1977 – when punk rock first exploded on to the music scene D. 1987 – the year of the Great Storm in Britain and France 4. The very first ISSA/INTERCLEAN event was held at Amsterdam’s RAI exhibition centre as it is today. How many exhibitors

at that first event hailed from countries other than the Netherlands? A. 53 B. 33 C. 13 D. 3 5. Since its early days, the Amsterdam RAI has been the venue for many major events. In fact up to two million people congregate there each year to attend shows, concerts and exhibitions. Which of the following events was NOT held at the RAI during its 100 year-plus history? A. An 1895 exhibition of bicycles B. The 1970 Eurovision Song Contest C. A 1983 one-off ‘Let’s Dance in Amsterdam’ David Bowie concert D. A 2015 Chippendales male striptease show 6. Some of the lounges and meeting rooms at the RAI are named according to a particular theme. What is this theme? A. Animals (the Ibex Lounge, the Antelope Room etc) B. Jewels (the Ruby Lounge, the Emerald Room etc) C. Dutch landmarks (the Windmill Room, the Tulip Lounge etc) D. Cleaning terms (the Disinfectant Room, the Urinal Block Lounge, etc) 7. According to questionnaires filled in by visitors at the end of ISSA/INTERCLEAN 2014, how many of them said they were planning to come back for the 2016 event? A. Nearly all – “It was great” (90 per cent) B. A good majority “Pretty successful” (70 per cent) C. Around half – “Might give it another shot” (50 per cent) D. Very few – “Couldn’t drag me there with a bargepole” (fewer than 10 per cent)

8. Which of the following ground-breaking innovations will NOT be happening at ISSA/INTERCLEAN this year? A. A dedicated portal will allow visitors to schedule appointments online B. The increasing use of robots in cleaning will be a seminar topic C. Segways will be available to hire so that visitors can glide effortlessly from hall to hall D. A new Innovation Lab will put cleaning’s latest developments at centre stage 9. Which of these dishes are you unlikely to find when enjoying a snack lunch at the RAI? A. Raw beef sausages B. Veal croquettes C. Raw herring D. Traditional Dutch herring and veal pasties 10. After leaving the exhibition and heading into the city, which of the following dining options will NOT be open to you? A. ‘Suspended dining’ in an old warehouse where the furniture hangs from the ceiling and you are raised to your table on hoists B. Dining in the dark at a restaurant manned by visually-impaired waiting staff C. Reclining dining where you kick off your shoes and eat lying down in a Roman-style banquet D. Musical dining where your server will burst into song at any given moment

There is a prize up for grabs for the first set of correct answers pulled out of the hat - a food hamper full of goodies. Email your answers to michelle@ europeancleaningjournal.com by Friday, May 20. April/May 2016| ECJ |63


ISSA/INTERCLEAN AMSTERDAM

Exhibitor A-Z 4B Distrib 4CleanPro 4Puntozero 99 Technologies

04.233A 07.219 01.112 07.448

A A&B Laboratorios A.Z. Dailys ABI Matting Ableman Int’l Abrasivos Aguila Achton Action Pin Adiatek Adlatus Robotics Alani Higiene Albea Alberti Alda Alfredo Llimona All Care Allclean AllSens Alpheios Alwin Mfg AlyaCom AM Mediagroep Amano Amer Americo Mfg Americol Ametek AMS–BR Annovi Reverberi Aps Data Aqua ChemPacs Aqua Chempacs Aqua Arcora Ariston Arjem Arona Arrighi Mario ASFEL Atma Aydos Makina

09.406 11.720 03.204 11.328 07.115 11.305 04.233J 03.127 09.404 11.805 11.630 05.413 11.147 02.320 10.106 07.130 11.708 01.315 11.315D 09.108 01.136B 01.209 03.111 02.323A 11.130 02.107 11.511 05.109 09.107 02.415B 02.415B 07.420 03.217 04.430 07.428B 07.236 07.233 06.102 11.106 07.122

B B & F Industries Badertscher Banana Products Barlesa Barneo Battery Supplies Baudoin BE Pressure Beam

05.418 07.101 02.423D 07.237 07.500 04.409 02.102 01.113 11.800

April/May 2016 | ECJ | 64

Beijing Excelclean 07.124 Beijing Soonercleaning 09.407 Bemetex (Ningbo) 04.435 Berk Wiper 11.317F Bertolini 05.315 Best Clean Textile 07.338 Betta Batteries 07.433 Bewima 04.403 bhobo brush 07.308 Biemmedue 02.127 Biggie Bioproducts 11.621 Billabong 09.506 Bionetix 02.425A Bio-Productions 01.227K Birchmeier 05.200 BISK 11.322 BMP Europe 07.506 Bobrick 11.417A Bobson Hygiene 10.214 BOKK Paper 11.410 Boluo Yuanzhou 07.415 Bonastre System 07.133 Bonette 02.112 Bos Cleaning 07.119 Bournas Medicals 11.411 bpi.recycled 11.114 Bram 04.133 BRD Papir 11.525B Brightwell 01.239 Brosserie Jeanne D’Arc 04.233E Brosserie Thomas 04.233K ButtonsFor Cleaners 09.114 C C.C.A.G. Crotti 04.213 Caddy Clean 11.309 Cappah 05.204 Care4iT 09.319 Carind 11.421 Carma Prof 11.213 Carpet Cleaner 07.416 Cartindustria Eurocarta 11.117 Casalino Carta 11.119 CEBE 01.231 Celtex 10.211 Cemex Trescon 02.113 Centraction 07.239A Centralcarta 10.306 Changshu Qiyun 07.440 Changzhou Simei 07.425 Changzhou Tianan Nikoda 02.423C Charles Bentley 03.228

Charlotte Prods 07.231 Chemspec/Legend Brands Europe 02.317A Chia Cheng 11.217 Chicopee (PGI) 01.505 China Clean 07.132 CID Lines 07.430 Cimel 03.326 Clar Systems 10.401 Clean Design 02.325A Clean India Journal 01.120 Clean Middle East 01.122 Clean Part 03.229 CleanBrands 02.425B Cleanea 01.119 CleanerMagazine 04.124 Cleanfix 01.405 Cleaning Comp 05.401 Cleaning Matters 01.124 cleanmachines 07.527 Cleanstreets & Beach 07.140 Cleantools 04.305 CleanVision 09.115 Clear Concepts 02.108 Cleenol Group 04.232 Clover Chemicals 07.410 CM2W 09.213 CMS Berlin 07.100 Co.Ind 07.121 COBA Europe 07.227 columbus 01.307 Comac 01.421 Comet 01.503 Concept Microfibre 04.233I Convermat 11.315C Coor & Kleever 07.123A Copak 04.125A Coplax 09.500 Corazzi Fibre 05.403 Cormen 07.215 Coynco 03.131 Crisp Clean 01.305 C-Splendor 11.143 CV Protection 07.404 CWS-boco 11.103 D D&D Electronics Daansen USA Dagu Daina Daka Services Danduct Clean Danlind DayCo Metal San De Nora

07.131 11.315A 07.315 11.136 07.201 07.218 09.201 10.400 07.204

De Witte 04.417 Deb Group 10.203 DEC 01.334 Decitex 05.207 Deiss, Emil 01.533 Delex Teknik 04.431 Delfin 04.303 Delt papir 11.608 Deltamop 07.224 Delta-Q 02.415F Deltrol Controls 02.325B Dema Europe 01.309 Depureco 03.327 Derin Industrial 07.310 Detectamet 09.513 DHYS 09.101 DiBO 01.325 Digicom 07.120 Dimensio 11.111 Dimensione Pulito 01.136 Dirksen 05.217 DIS Dino 09.101 Discover Energy 03.307B Dispensing Dynamics 03.307A Disposables UK 11.135 Distriflac 05.406 DJ Group 11.221 DNS 09.413 Dolphin Disps 11.528 Domel 07.402 Dongguan ISCE 11.706 Dongguan Villo 09.402 Dosiper 07.126 Dositec Sistemas 04.331 Dr. Rauwald 03.318 Dr. Schnell Chemie 04.308 Dreiturm 07.320 Dreumex 11.123 DropPit-Ashtray 07.341 Dulevo 02.217 Duplex 03.207 DuPont 07.324 Dycon Cleantec 02.106 E E’ Così Eastmop E-BKF Eco Sistema Ecochem ECODIS Groupe Ecodos by Spectro Ecolab Ecoline Ecopak EcoRemoval

07.104 07.534 07.234 11.823 03.203 11.423 04.329 01.507 11.713 01.227A 11.804

Continued page 66


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ISSA/INTERCLEAN AMSTERDAM Exhibitor A-Z (continued) Ehrle 01.220 Electrostar 11.715 Elsea 01.115 emco Bau-und Klimatechnik 04.131 EME 05.212 Emeis Group 11.428 Emirates Steel Wool 07.508 Emrol 07.208 EnerSys EMEA 01.114 Epoca 03.132 ESP 11.728 Essential Inds 02.317E ETC 02.323E ETS 11.500 Ettore Products 01.235 Euro Clean-Air 07.544 Euro-Niko 11.527 Europap 09.101 European Cleaning Journal 01.100 ECMR 07.528 Eurosteam 01.215 Evans Vanodine 11.514 Evershine 11.825 Evidence Based Cleaning 09.109 EVO-Products 01.233 Excentr 07.347 Exclusiva 07.516 F Faber Tile & Stone Care FacilityApps Falcon Brush Falko Uklidova Falpi Fa-Ma Jersey Family for Cleaning Faner Aroma Fanset Elektrikli Faraone Industrie FCM FCT FeedbackNow FFUUSS 2013 Fibratesco Filmop Fimap FIMM Italia Fimor Flash Flesz FloorGuard Floorpul Flora Wilh. Förster Flying Bytes/ CleanJack

05.103 09.110 07.308 07.409 04.107 07.240 07.109 11.102 04.205 03.422 07.522 02.121 09.105 10.112 04.421 01.219 01.421A 07.233 07.111 02.221 11.721 03.232 02.223 03.420 09.113

Fooom Forbo Flooring Foshan Fuzhi FDT Fresh Products Fresh Wave IAQ Fripa Papierfabrik FST Full Clean Centre Fullriver Europe Future Cleaning

11.821 04.434 09.501 11.503 11.317D 11.317C 11.321 11.602 07.314 04.436 01.121

G Gamage 07.121A General Floorcraft 02.235D Genwec 10.217 GH Group 10.205 Ghibli 01.131 Gisowatt 05.105 Glaeser Group 10.508 Goria 11.710 GNB 07.306 Go4Hit 09.409 Goizper Group 04.214 GOJO Europe/ Prodene Klint 11.209 Golden Micro 07.230 Gomà-Camps 10.212 Gottlieb Binder 07.316 Grass 07.114 Green Machines 07.102 Green Revolution 11.108 Greenspeed 01.106 Grippatank 01.227M Groupe Europe 09.101 GSA - Edicom 01.621 Guangdong Haoyu 09.411 Guangxinxing Hardware 11.116 Guangzhou Baiyun 03.225 Guangzhou DANQ 11.128 Guangzhou Haotian 01.110 Guangzhou Newmade 01.327 Guangzhou Super 03.315 Guangzhou Topware 07.231A Guangzhou Yingje 07.226 Gutmann 07.301 GVS 09.101 H Haaga 04.419 Hagleitner 04.223 haid-tec 07.319 Hako 01.101 Hangzhou Hengye 02.111 Hangzhou Hotec 11.325 Hangzhou Jeenor 09.307 Hangzhou

Nonwovens 11.313 Hangzhou Wipex 09.418 Hankook Towel 11.810 Harcotom 05.406 Haug Bürsten 04.127 Hawk Leuco 05.323 Hayat Kimya 11.626 Hayikama Makine 09.303 HDW Nederland 07.337 Hebei Jiuyuan 09.419 Hebei Siberia 05.416A Hebei Yikang 07.539 Hefei Gaomei 07.222 HEFTER cleantech 07.214 Helome 07.117 Herray Machinery 05.215 Heva 07.128 Hewitex 01.218 Higienical Mart 11.120 Hilados Biete 09.301 Hill Brush 03.319 HiQ Mechanical 07.318 Hitam 04.233G Hokwang 11.513 hollu System 07.134 Hovicon 11.518 HPC Healthline 09.311 HTC Cleaning 09.103 HTS Bio 04.123 Hunter 09.203 Huzhou Changying 09.503 Hydraulic Rubber 05.415 Hydro Systems 10.100 Hygan 04.207 Hygiene Expert 04.233C Hygiene Fresh 11.507 Hygiene Vision 10.316 Hygienteknik 09.207 Hygolet (Europe) 01.227C Hygolet Iberia 11.813 Hyprom 10.507 I Ibix 05.410 ID2TEL Softwares 09.102 IDI Industrial 02.110 Idrobase Group 03.119 IdroEletrika 07.116 Idromatic 05.318 Idropavese 03.326 Ihsan Cotton 05.307 i-mop 02.121 Induquim 04.113 Industrial R. Ferrer 11.617 Industrias Salcom 11.417B Ing. O. Fiorentini 02.123 Injecta 04.333 InnovationLAB 09.216 Innovative Servs 07.317 INPACS 02.101

Interchem Italia 07.138 Intercon/John 07.424 Inter-Iodex 07.412 Intermaru 07.512 ICE 07.110 IPAF 06.207 Interpump Group 01.105 Invest 07.536 Ionic Systems 03.331 IPC Group 01.435 ISSA 06.105 ISSA/INTERCLEAN EL.04 Italchimica 07.206 Italimpia 02.323B ITW Kleinmann 02.415H J JAG Prima/Nilodor Jiangsu GTIG Huatai Jiangsu Season New Energy Jiangyin Houshi Jiaxing JS Jinhua Kingwe JM-Metzger Jofel Industrial Johannes Kiehl Johnson Test Papers Juhua Juma JVD K K & K Recycling Kaivac Kärcher Kayahan Plastik Kazanci Kemak Group Kennedy Hygiene Kevac KGS Diamond Kimberly-Clark Kinghome Kingsun Cleaning Kleen Purgatis KleenRite Kleen-Tex Klindex KlinMak Knight UK Knol Steam Kothar/Axis Kränzle Kroll Kwazar

04.233B 07.239 07.419 07.136B 10.505A 10.500 10.315 10.503 01.207 01.227H 05.417 07.113 11.407

07.531 11.317A 01.135 07.235 02.124 02.219 10.105 07.302 07.212 11.726 07.232 03.134 09.211 03.307E 1.227J 04.115 03.328 04.423 05.204 05.205 01.531 10.121 07.533

April/May 2016 | ECJ | 66 Continued page 68


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ISSA/INTERCLEAN AMSTERDAM Exhibitor A-Z (continued) L Lab Vinfer Lamix Lavorwash Leafield Enviro Lehmann Lester Electrical Leviy Lievore Lila Kagit Sanayi Lindhaus Losdi Lucart Group

Mutextil 04.401 11.420 02.203 01.227G 07.210 02.317C 09.212 07.423 11.523 03.304 04.103 11.301

M MacDowell 05.317 Macoproducts 11.140 Maddocks 02.114 Maer Idropulitrici 05.211 Ma-Fra 05.320 Makita 07.208A Malish 02.415G Manipulados Lisma 10.114 Manka Creations 07.540 Mar Plast 10.419 Marchem 07.322 Mktg Olfativo 11.628 Matisz 06.106 Maxima 03.202 Mazzoni 05.310 Meclean 04.327 Medentech 11.718 Medial - Metalnova 11.501 Mediclinics 10.411 Megall Inds 11.132 Meier-Brakenberg 05.414 meiko Textil 05.201 Menikini 11.607 Mensch Franz 11.126 Mesto Spritzenfabrik 02.126 Methode 07.502 Metsä Tissue 10.305 Micro System Duotex 09.313 Microtex 07.513 Midwest Rubber 02.317D Militex 03.219 Mini Skills 07.548 MNP 04.233A Moerman 03.105 Mopatex 05.308 Mopptex 07.216 Mosmatic 03.216 MotorScrubber 01.227N Movimotor 03.130 MP hygiene 10.111 MTM Hydro 05.115 Mulberry Mktg 01.134B

April/May 2016 | ECJ | 68

09.408

N Nanorade Art 07.127 Nantong Weizhuo 07.223 NCCA S Africa 06.104 Netpak Elektronik 10.501 Nettuno 11.413 New Great Diamond Tools 07.407 Newell Europe 11.201 Nicolini & C. 01.335 Nilco 01.409 Nilfisk 01.439 Ningbo Caleb 07.413 Ningbo Changqi 11.118 Ningbo City Yinzhou Baige 05.119 Ningbo Lingje 09.518 Ningbo Shunlong 05.117 NOFER 10.207 Nordelettronica 05.101A Nortek Products 05.416 Notrax 03.106 Novadan 09.412 Novatec Group 11.802 Novosan 01.609 Nozomi Marketing 11.141 Numatic 01.123 Nuova Brescia Accumulatori 03.210 NVZ Nifim 06.209 O OMM Onemop Ophardt Optiqo Sweden Orapi Group Orben ORBOT by HOS ORMA Air Control Osprey Frank Otto Oehme Oxy’Pharm P PA Pa Tin DA Packing 90 Pacvac Pakufol Pancomp Panda General Machinery Paper Divipac Papergroup Paxxo PDB Cleaning Penbase

02.116 07.405 10.300 09.321 04.233D 05.303 02.317H 1s1.409 11.601 02.121 09.416

05.220 07.406 11.504 02.427 11.818 09.206 05.214 11.521 11.517 11.110 11.615 09.112

Perfect Products 02.423B Peter Greven Physioderm 11.613 Pfennig Reinigungstechnik 07.438 Plaspak Plastik 07.538 PLMS 09.304 PLS Europe 09.415 Poli 05.405 Polikur Clean 11.609 Polish Cleaning Chamber 06.110 Polivac 05.101 Pollet 07.105 Polmar Profil 09.414 Polydros 09.309 Polyfun Plastic 03.236 Pongal 02.218 Power Wash 04.438 PowerFirst 04.122 PowerFocusing 07.411 Powertex N onwovens 09.502 Pramol Chemie 09.504 Premiere Prods 02.319B Proandre 11.101 Probbax Comm 11.724 Procalp 04.123A Prochem Europe 01.128 Prodifa 04.437 ProfiEurope 09.300 Progenta 07.436 ProTeam 02.423E Protima 07.530 Pulire 06.201 Pulitecno 05.216 Pulito Paper 11.631 Pulizia Ind e San 01.134A Pure Concepts 11.214 Purleve 11.315B Purodor-Marosam 07.542 PVG Görlitz 07.518 Q QTS Italy

10.311

R R&T R + M/Suttner Racletta Ramex rationell reinigen RCM Reinigungs Markt Rekola OY Ren Corporation RFB Latex RGS Vacuum Sys Robert Scot Roebic Labs

01.121A 03.201 07.308 05.327 01.639 01.333 01.138 01.338 02.325E 03.113 03.107 01.501 02.317F

Ro.ial Roots Multiclean Rosemor Rotomag Motors Rotowash Rowin Plastics Rubberex Rulopak Ruwac

11.722 03.301 01.227B 02.104 05.301 03.115 11.509 11.134 07.519

S SA Proder 09.317 SICO 04.233F SPE 01.117 Saehan Puriwell 07.408 Safran Makina 09.508 Sallo 05.202 samgo.io 09.505 San Jamar 03.307A Sanipill 07.118 Sanivap 11.603 Santa Gemma 11.326 Santoemma 04.111 Saraya Europe 11.405 Scent Pur 11.811 Schwamborn 01.623 Sealed Air Diversey Care 01.211 Sebald & Co 07.313 Seche-Mains Comac 11.317E Seko 04.203 Semperit 07.442 Senef Soft 09.208 Servicemanagement EL.02 Shanghai Explastic 07.325 Shanghai Jiasheng 07.414 Shanghai Jie Chi 07.228 Shanghai Kingmax 07.103 Shanghai Well 04.433 Shaoxing Hengsheng 07.311 Shenyang New Keli 09.403 Shenyang Virtue & Credit 09.410 Shenzhen MIC Paper 11.732 Shenzhen Pingdi 11.324 Shenzhen Smarlean 11.425 Shijiazhuang Aose 07.312 SHP Harmanec 11.610 SHURflo 02.323C Sibilia 04.413 Simmm Engi 05.428 Sipeko 07.238 Smarth 11.629 Smbure 07.520 SMS Management 09.215 Continued page 70


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The performance of durables – now available for single use A single-use solution that doesn’t feel like one: That’s MicroOne in a nutshell. MicroOne wipes and mops are 100 % microfiber. They work with any Vileda Professional floor-cleaning system and they look and perform like durables. The only difference: you don’t need to worry about laundry. Just use once – and dispose of your MicroOne wipe or mop. Ideal for healthcare settings Proven performance: up to 99.99 % bacteria reduction Top-quality in look, feel and performance Excellent hygiene option for particularly sensitive areas www.vileda-professional.com www.vileda-professional.com


ISSA/INTERCLEAN AMSTERDAM Exhibitor A-Z (continued) SMW 04.233H Sofidel 10.303 Softinelka 11.611 Solo Kleinmotoren 07.331 Solupak 01.227F Solution Glöckner 01.217 Soneil Int’l 02.325G Soro 09.312 SpaceVac 07.323 Spectro 04.329 Sphere Prof 02.122 Splast 09.308 Sprimsol 03.317 Spring Air 11.129 Sprintus 01.635 SR Enterprises 07.541 SRI France 04.125 Stadsing 09.200 Starpap 11.223 Steam Italy 11.801 Steam-e 11.704 SteamTech 11.709 Steamwox 07.335 Stein & Co 01.603 Steiner System 10.113 Sterillo 11.215 Stextun Industrial 11.703 SSK 06.209 Stolzenberg 03.101 Sucitesa 01.127 Superabrasive 02.415C Supermax 01.227L Sutter Profl 04.215 Suzhou Better Clean 09.515 Suzhou jinshan 07.136A Suzhou Kaihang 07.523 Suzhou Kangjie 07.333 Suzhou Premier 04.405 Suzhou Topclean 09.519 SVS 06.209 Symto 04.135 Synclean 02.118 SYR 01.121B T TAB Taicang Union Taiwan Spunlace Taizhou Bounche TCK Textiles TDL Hygiene Teclim Quimica Tecnica Int’l Tecno.mec Tecnovap Tecomec Teinnova Tekno Tektem Makina

07.220 09.516 07.428A 05.121 07.426 11.422 07.237 01.432 05.311 03.120 05.209 09.305 07.431 03.108

April/May 2016 | ECJ | 70

Templa 09.106 Tenax Sweepers 04.413 Tennant Europe 01.511 Tensaint 09.511 Tenzi 03.227, Terracyclic 03.307D Terrazza 09.505A Tersano 03.307C TESHIAD 06.108 TG hyLIFT 07.401 The Andersen Co 02.325C The BICSc 06.203 The Bullen Co’s 02.323D The Helping Hand Company 01.227D Thomil Prof 01.210 Tieffe Chemical 07.418 Tiger-Vac 07.328 Tina Trolleys 05.404 TMB 01.421B TomCat Commercial Cleaning Equip 02.321 Tomorrow’s Cleaning 01.118 Top-Cleaner 11.803 Tork - brand of SCA 10.101 TPA Impex 11.700 Trafalgar Cleaning Equipment 01.227I Tre Colli 03.323 Trevipapel 11.424 Trion Tensid 07.434 Trojan Battery 02.319A Tron 07.510 Tplast 07.213 Trust Commercial Products 07.304 Trvox International 01.407 TSM 3.102 TTS Cleaning 01.431 TVH 03.110 TVX Cleaning 03.426 U US Commercial Service U.S. Pumice Uctem-Plas Udor Unelko Europe Unger Germany Unicorn Hygienics Unilectro Unimop Univac Us

01.132 02.415A 03.121 05.325 07.235A 01.205 11.502 11.329 01.428 07.511 02.121

V V. Brøndum Vacuflex VAMA

03.100 07.329 10.109

Van der Windt 11.725 Van Houtum 10.317 Varitech 07.112 VDM 01.339 Vectair Systems 11.205 Vega 07.125 Veltek System 10.207 Vepa Bins 11.139 Vereniging Schoonmaak Research (VSR) 06.209 Vermop Salmon 07.106 Vialli/Oguzhan Plastik 09.100 Vikan 02.220 Viking Professional 07.427 Vinex 09.400 Viper 01.331 Virgola 07.123A Vivelle 07.124A von Oertzen 01.637 Voormann, Paul 11.532 W WAAK BW 03.316 WaterSouth Koreaacht 01.113 Watersystem 07.421 We Italia 09.101 Wecoline-Wecovi 01.111 Weidner 05.419 Weifang Tricol 03.321 Welcron 09.401 Wenzhou Mada Cotton Products 07.225 Wenzhou New Star Trading 07.525 WEPA Prof 10.407 Werner & Mertz 04.321 Wesco 11.317B wesellfloorpads.com 07.129 West Industries 11.317G Wetrok 01.319 Wieland Lufttechnik 07.432 Wigrex 11.705 Wimex 07.241 Windows101 & Reach-IT 07.326 WizKid 11.315 Wm System 03.325 WORWO 07.229 Wuxi Cean Tech 09.519 Wuxi Rongjingyuan 09.519 Wuyi Kaili Electric 07.123 WVT Industries 05.309 X Xiechen Environmental Equipment 07.417

Xpower

02.423A

Y Yiber Elektronik 11.408 Youngsan Handels 11.429 Z Zenit 07.526 Zhangjiagang Fengyuan Import & Export 03.418 Zhao Qing Hui 09.509 Zhejiang Aike 11.519 Zhejiang Danau 05.107 Zhejiang Greatbull 07.425B Zhejiang TOP 07.324A ZhengZhou Shintar 09.521 Zizin 10.505 Zümrüt Kagitçilik 11.512 Zybax 01.227E

ECJ takes no responsibility for omissions or errors in the exhibitor list, which was provided by AmsterdamRAI, the organisers

Visit ECJ at stand 01.110 to register for your free copy and monthly email newsletter. And find out about the new European Cleaning & Hygiene Awards on the stand or at www.ecjawards.com


ECHNICAL

The future is looking green

Microburst 3000 ®

Battery-Free Dispensing Systems Life Time Warranty

Rubbermaid® Commercial Products introduces a revolutionary new technology to air care : the Microburst® 3000, LumeCel™ rechargeable energy system that transforms light into power. With easy, flexible programming, cost effective and world-class reliability, the LumeCel™ Microburst 3000 offers a best in class air freshening system that dramatically contributes to protect the environment. For more information please email us at RCPEnquiries@newellco.com

www.rubbermaid.eu


ISSA/INTERCLEAN AMSTERDAM

Stand 01.239

Stand 03.105

Stand 10.101

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Meet the rest of the family ISSA/Interclean 2016 Rai, Amsterdam (0.) 10 - 13 May Booth 02.121

www.i-OQR.com i-mop Global • Future Cleaning Technologies +31(0)402662450 • sales@fctemail.com


ISSA/INTERCLEAN AMSTERDAM

Ophardt Hygiene Filmop Stand 10.300

Ophardt Hygiene will be celebrating the 25th anniversary of its Santral stainless steel line of dispensers for public washrooms at ISSA/Interclean. These dispensers are aimed for use in restaurants, hotels, public buildings, sports stadiums, railway stations, airports, schools, universities and hotels. The Santral line is made up of dispensers for liquid soap, foam soap, disinfectant, paper towels and toilet paper. The range also comprises waste bins and accessories. All Santral products are available in a white powder-coated version at no extra cost. For an additional charge the dispensers can be supplied powder-coated in one of 213 other colours. Santral stainless steel products are equipped as standard with an anti-fingerprint coating which is said to be resistant to cleaning agents. The coating simplifies cleaning and maintenance while saving time and costs, according to Ophardt. Also to be introduced is the Santral Smart Washroom line. This measures soap and paper towel usage in real time which allows facility managers to track the status of their dispensers via

their smartphones. This helps them to plan their service activities more efficiently which is claimed to save time and costs. The company will also be presenting its new Praesidio touch-free hand disinfection system for use in public areas, plus the entire range of Ingoman dispensing systems and hygiene solutions. www.ophardt.com

Stand 01.219 Filmop will be presenting a customisable trolley that features up to eight sections for waste. The AlphaSplit is said to be sufficiently compact to fit into the smallest of storage spaces. A removable drawer beneath the bag holder and dividers in the upper section together provide up to six compartments for waste collection. This can increase to eight by adding other small dividers.

environmental benefit. Caddy trolleys can be customised to suit any brand. www.greenspeed.eu

Visit the ECJ stand on 01.100 to pick up your free copy

Columbus Stand 01.307 A new range of robust and powerful industrial vacuum cleaners designed for use in challenging situations will be shown by Columbus. Following on from the success of its ARA 66/BM 70 compact ride-on sweeper, Columbus will also be introducing a new 120 litre class cleaner designed for medium to large-sized areas. The company will also demonstrate its new generation of ST7 and ST11 vacuum cleaners at the show. Other products from

The removable drawer can also be used as an additional storage area for transporting small cleaning tools or other items. Filmop’s 150 litre bag holder fits the AlphaSplit. All Alpha trolleys are made from recycled plastic or industrial by-products. www.filmop.com

Greenspeed Stand 01.106 Greenspeed will be unveiling a new combined range of microfibre systems and ecological detergents following the company’s acquisition of Ecover Professional. The range is claimed to be effective, user-friendly, innovative and ecological. Also to be revealed at the event is Greenspeed’s new range of Caddy trolleys. These are described as compact and flexible and are made from 75 per cent recycled plastic which is said to be an

Columbus include brush vacuum cleaners, wet and dry vacuums and single-disk machines. www.columbus-clean.com

GOJO Europe Stand 11.209 GOJO will be highlighting its global partnership strategies. The company claims its recent acquisition of Laboratories Prodene Klint will bring together market-leading brands in skin and surface hygiene. GOJO will also be displaying its portfolio of hand and surface sanitisers, disinfectants, skin conditioners and dispensing technology. These are aimed at industries including healthcare, manufacturing, food processing, hospitality and education. www.gojo.com

• Entre autres produits nouveaux, Ophartdt propose le Praesidio, un système distributeur sans contact pour la désinfection des mains. • AlphaSplit est un chariot de nettoyage proposé par Filmop qui peut être personnalisé de manière à comprendre un maximum de 8 sections à déchets. • Greenspeed présente sa nouvelle gamme intégrée, consécutive à sa reprise d’Ecover Professional. • Columbus a lancé une balayeuse autoportée pour superficies moyennes à grandes. • GOJO expose ses solutions de désinfection et de traitement de la peau, ainsi que ses techniques de distribution.

• Unter den neuen Produkten von Ophardt ist Praesidio, ein berührungsloses Spendersystem für Händedesinfektionsmittel. • AlphaSplit ist der Reinigungswagen von Filmop, der angepasst werden kann, sodass er bis zu acht Abfallbereiche aufweist. • Im Anschluss an den Erwerb von Ecover Professional präsentiert Greenspeed sein neues integriertes Sortiment. • Neu von Columbus ist eine Aufsitz-Kehrmaschine für mittelgroße bis große Flächen. • GOJO zeigt seine Lösungen für Hauthygiene und -pflege zusammen mit Spendertechnologie.

• Fra i nuovi prodotti della Ophardt c’è Praesidio, un sistema dispenser senza impulsi manuali per la disinfezione delle mani. • AlphaSplit è il carrello prodotto dalla Filmop che può essere personalizzato per alloggiare fino a otto contenitori per rifiuti. • La Greenspeed presenta la sua nuova gamma integrata dopo la sua acquisizione della Ecover Professional. • Il nuovo prodotto della Columbus è una spazzatrice con operatore a bordo adatta per le aree di medie e grandi dimensioni. • La GOJO espone le sue soluzioni per la disinfezione e il trattamento della pelle e la tecnologia dei dispenser.

April/May 2016 | ECJ | 75


ISSA/INTERCLEAN AMSTERDAM

Truvox Stand 01.407

Three new machines will be unveiled by Truvox. The company will be exhibiting its Multiwash 340 Pump/Battery model which is said to scrub, wash and dry in one pass and run for 50 minutes on one charge. The Multiwash

scrubber dryer is now available as a cordless model too. The Cimex-Encap carpet maintenance process is said to be capable of rejuvenating carpets that have become stained and jaded. The process incorporates the Cimex Cyclone which • Truvox International, spécialiste des machines de nettoyage des planchers, promet trois lancements de produit. • Packing90 expose sa gamme de distributeurs de sacs hygiéniques. • L’ASFEL est l’association espagnole des fabricants de produits de nettoyage et d’hygiène.

• Truvox International, Spezialist für Bodenreinigungsmaschinen, verspricht die Vorstellung von drei neuen Maschinen. • Packing90 zeigt seine Produktreihe mit hygienischen Beutelspendern. • ASFEL ist der Verband der spanischen Hersteller von Reinigungs- und Hygieneprodukten.

• La Truvox International, specilizzata in macchine per il lavaggio dei pavimenti, ha anticipato il lancio di tre nuovi prodotti. • La Packing90 espone la sua gamma di dispenser di sacchetti igienici. • ASFEL è l’associazione dei produttori spagnoli di articoli per l’igiene e la pulizia.

April/May 2016 | ECJ | 76

agitates the fibres and disperses a solution that traps the soiling ready for removal. Truvox vacuums range from the high-output Valet Wide Area Vac which has a 70cm cleaning width, to the lightweight Valet BackPack II. This has been recently updated to make it more comfortable for operators. Also on show will be the Hydromist range for spotting and spray extraction. This is made up of a choice of models depending on foot traffic, soil levels and the size of the area to be cleaned. And designed for carpet drying is the Air Mover range. This includes the compact Hybrid Blower 3400 which is a lightweight unit that can be used following floods and spills. www.truvox.com

Packing90 Stand 11.504

Manufacturer of ABS plastic washroom dispensers Packing90 will be displaying a range of products. These will include the company’s Hygienic Bag, Cosmetic Box and Cosmetic Cube dispensers which will be available in new colours and finishes to match a range of decors. www.packing90.it

ASFEL Stand 06.102 Spanish manufacturers of cleaning and hygiene products will be represented on the ASFEL stand. The aim of the association is to support the interests of the sector and promote its companies’ products and brands. It has organised businessto-business matchmaking events between Spanish and international firms and will be promoting the Hygienalia Pulire exhibition. www.asfel.com


ISSA/INTERCLEAN AMSTERDAM

Unger Stand 01.205 Unger describes its new Stingray as the ultimate indoor glass-cleaning system. The Stingray is said to speed up the process of cleaning indoor windows while making the process easier, more flexible and more ergonomic. Also on the Unger stand will be the Nlite HydroPower DI system. This is a resin bag-based pure

screen control panel designed for easy operation. This comes with an optional wifi connection and can be used for solving malfunctions remotely. Also new is the Carbo Clean Pole Trend Line of washing poles. And Baudoin’s Pure Water wash systems include mobile and fixed units plus rotating brushes. www.baudoin.nl

Wetrok Stand 01.319 Wetrok promises to reveal its new patented technologies to visitors. These will include the Power-Whirl – said to be able to dry floors in seconds – and the touch-sensitive Touch’n’Clean handle which is claimed to be suitable for a variety of applications. www.wetrok.com

water filter said to provide a gentle and thorough clean using pure water. The company will also be revealing its new S-Channel. This features curved ends that support the rubber at the edges, said to result in improved cleaning close to the frame. Made from durable stainless steel, the S-Channel comes with Unger soft rubber and fits most industry squeegee handles including Unger’s own ErgoTec, S- and Pro Squeegees. www.ungerglobal.com

Baudoin Stand 02.102 Baudoin will be introducing its new Eco Line heating system. The company, which makes systems for cleaning glass, solar panels and façades, claims the Eco Line is environmental friendly since it has a fuel-efficient burner that is designed to prevent soot emissions. Also on show will be a touch-

• Spécialiste du lavage des vitres, Unger présente le Stingray, sou nouvel outil pour le nettoyage interne de vitres. • La société Baudoin a introduit les perches de lavage Carbo Clean Pole Trend Line ainsi que de nouvelles solutions pour le lavage à l’eu chaude pure. • Wetrok fait la démonstration de sa gamme de machines de nettoyage de planchers. • Fensterreinigungsspezialist Unger zeigt sein neues Innenreinigungssystem Stingray. • Neu von Baudoin sind die Wasserdurchlaufstangen Carbo Clean Pole Trend Line sowie neue Lösungen zur HeißReinwasserreinigung. • Wetrok demonstriert seine Produktfamilie mit Bodenreinigungsmaschinen.

• La Unger, specializzata nel lavaggio delle finestre, espone il suo nuovo attrezzo per il lavaggio delle finestre degli interni Stingray. • Le novità della Baudoin sono i pali telescopici per il lavaggio Carbo Clean Pole Trend Line e nuove soluzioni per il lavaggio con acqua pura calda. • La Wetrok dimostra la sua linea di macchine per la pulizia dei pavimenti.

April/May 2016 | ECJ | 77


ISSA/INTERCLEAN AMSTERDAM

Gloria

Sucitesa

Stand 11.710

Stand 01.127

Food industry specialist Gloria will be demonstrating its new CM Food F12 hand sprayer. Said to be safe to use with fats and oils, the sprayer has been developed for disinfecting and cleaning surfaces in production plants, canteen kitchens and cafeterias. It has been approved for food use and has a filling capacity of 1.25 litres plus a maximum

Sucitesa will be demonstrating its range of super-concentrates. The company offers two dilution systems: Easy Mix and Single Dose. Both systems are designed to work with three super-concentrate lines: Ecomix, the company’s premium range; Xtrem, which is aimed at facilities services and Natursafe, which

operating pressure of three bar. www.industrial-sprayers.com

has Ecolabel certification. The system uses a universal set of bottles said to reduce waste. Each bottle is identified using a colour-coded label that signposts its function and area of use. This is said to help to ensure optimum application. www.sucitesa.com

VDM Stand 01.339 VDM will be launching its new IdeaTop range of trolleys. These incorporate a loading space and are said to be easy to assemble without the need for tools. Other benefits of the trolleys include manoeuvrability, stability and resistance to breakage. And they can be customised to suit a range of different needs. www.vdm.it • Le nouveau pulvérisateur manuel sous pression CM Food F12 de la société Gloria s’utilise sans risque pour des applications du secteur alimentaire. • Le stand Sucitesa aligne une gamme de produits chimiques superconcentrés et de systèmes de dilution. • La dernière adjonction à la gamme de chariots VDM est l’IdeaTop, qui se signale par sa durabilité et son ergonomie. • Das neue manuelle Drucksprühgerät CM Food F12 von Gloria ist sicher für den Einsatz in Lebensmittelanwendungen. • Auf dem Stand von Sucitesa wird die Produktreihe mit hochkonzentrierten Chemikalien und Verdünnungssystemen gezeigt. • Der neueste Zugang zur Produktreihe mit Reinigungswagen von VDM ist die Produktfamilie IdeaTop, die Strapazierfähigkeit und Ergonomie bietet. • Il nuovo spray a pressione manuale CM Food F12 prodotto dalla Gloria è sicuro per essere usato nelle applicazioni alimentari. • Sullo stand della Sucitesa è esposta la sua gamma di prodotti chimici superconcentrati con sistemi di diluizione. • Il più recente articolo nella gamma di carrelli della VDM è la linea IdeaTop che vanta durevolezza ed ergonomia.

April/May 2016 | ECJ | 78


ISSA/INTERCLEAN AMSTERDAM

Optiqo

Brightwell

Stand 09.321

Stand 01.239

Optiqo will be displaying two systems designed to monitor and enhance FM deliveries and cleaning quality control. Optiqo System is a web-based tool that allows companies to keep track of service delivery in real time via a smartphone app or the web. Employing a simple user interface, the system is said to improve FM control,

The show provides Brightwell Dispensers with a platform for the launch of a new dishwash dosing range. This is said to provide precise and consistent dosing for a variety of commercial dishwasher applications including single-tank, tunnel, conveyor and glass dishwashers. Visitors will also catch a preview of the company’s new drain

dosing system. This has been designed for quick installation and intuitive programming and is said to be suitable for drain maintenance, water treatment and other applications that require a single product to be delivered at timed intervals. Also on show will be the Ecomulti chemical dispensing system which is capable of costeffectively diluting up to five chemicals from one dispenser. Other products will include Brightwell’s Modular and

Mercury soap dispenser ranges and the company’s Eco range of proportioners plus the BrightLogic laundry line. Brightwell manufactures soap, paper and chemical dispensing systems. www.brightwell.co.uk

work-order management and response handling. Optiqo System uses NFC tags which are claimed to enhance security while simplifying the work of service staff in the field. New from the company is Optiqo Display which produces checklists for hygiene and healthcare environments. The display shows details of the latest maintenance check including time and date – along with the three previous records. Each co-worker uses his or her personal RFID-tag or service ID card to register the work they have carried out. www.optiqo.com • Optiqo propose des systèmes de surveillance et de contrôle de la qualité de services de facility management. • Brightwell Dispensers lance à ce salon une gamme de produits dosés pour lave-vaisselle. • Optiqo bietet Systeme zur Überwachung und Qualitätskontrolle von Reinigungsund FM-Diensten. • Brightwell Dispensers stellt ein neues Sortiment mit Dosierern für Geschirrspüler vor. • La Optiqo fornisce sistemi per il monitoraggio e il controllo qualità dei servizi di pulizia e gestione delle strutture. • La Brightwell Dispensers lancia una nuova gamma per il dosaggio di detergenti per lavastoviglie.

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ISSA/INTERCLEAN AMSTERDAM

• Le siège de sanitaire Paradise Cleanseat PRO, proposé par CWS, se nettoie lui-même après chaque usage. • Dénommée Summit, la gamme la plus récente de distributeurs San Jamar pour toilettes est proposée en trois coloris.

• Der Paradise Cleanseat PRO von CWS ist ein Toilettensitz, der sich nach jeder Benutzung selbst reinigt. • Die neueste Produktfamilie mit Waschraumspendern von San Jamar heißt Summit und ist in drei Farben erhältlich.

• Paradise Cleanseat PRO della CWS è una seduta per wc che si autopulisce dopo ogni uso. • Summit è la più nuova linea di dispenser per sale da toilette della San Jamar ed è disponibile in tre colori.

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CWS-boco Stand 11.103 The CWS Paradise Cleanseat Pro will be launched on the CWSboco stand. Described as the next generation of toilet seat, it cleans itself automatically after each use to increase people’s confidence in public washrooms.

The seat features a sensor that registers each user whether they have actually touched the seat or not. The CWS Paradise Cleanseat Pro is described as having a sleek, elegant design and its capacity of up to 5,000 cleaning cycles makes it suitable for use in the high-traffic

washrooms of service stations, railway stations and airports according to CWS-boco. Also on show will be the CWS Washroom Information Service. This is said to facilitate efficient washroom management by conveying information about dispenser fill levels and usage. Cleaning staff need only refill dispensers when necessary and the system generates long-term reports. These are a procurement aid while also promoting efficient planning of cleaning cycles, says the company. Another CWS-boco highlight will be the company’s CWS Paradise Air Bar room fragrance system designed to neutralise bad smells such as nicotine, sweat and canteen odours. Other products include the ComfortLine hotel dispenser range and the matting line which includes industrial mats, customised logo mats, shaped mats, anti-fatigue mats and mats for trapping coarse dirt. www.cws-boco.com

San Jamar Stand 03.307A San Jamar will be introducing its new Summit family of dispensers. These are available in three colours: black/stainless, high-end stainless and white/clear. The back, cover and shield of the dispensers can be customised in any of 12 colour combinations. Also being launched is the company’s Smart System towel dispenser; the Tear-N-Dry towel dispenser; Twin 9ins JBT tissue dispenser; the Rely Hybrid Soap Dispenser and the Arriba Twist Passive odour control system. www.sanjamar.com


Washroom concept

innovations

Heavy duty skin care concepts

2 NEW product

Dreumex

55 years of experience, research and innovation Thanks to our expertise and experience as a hygiene specialist, we developed a total package of cuttingedge, high-quality products that protect, clean and care for skin. The continuous expansion and improvement of our product range has resulted in quality products that add future value.

www.dreumex.com

VISIT U

Hall 11,

S AT

booth 11

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ISSA/INTERCLEAN AMSTERDAM

• Par suite de sa reprises de Disposables UK, Northwood présente la gamme Bay West de systèmes distributeurs. • Idrobase a introduit une nouvelle gamme de solutions pour le lavage de voitures. • Novosan propose une nouvelle gamme d’essuyeurs pour planchers, Novolin, capables de traiter des surfaces de différents types. • Nach dem Erwerb von Disposables UK zeigt Northwood die Produktreihe Bay West mit Spendersystemen. • Idrobase stellt ein neues Sortiment mit Autowaschlösungen vor. • Neu von Novosan sind die Novolin Bodenwischtücher für verschiedene Oberflächenarten.

• In seguito alla sua acquisizione della Disposables UK, la Northwood espone la gamma di sistemi dispenser Bay West. • La Idrobase lancia una nuova gamma di soluzioni per il lavaggio delle automobili. • La novità della Novosan sono i panni per i pavimenti Novolin adatti per diverse tipologie di superfici.

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Northwood Hyg Stand 11.135

Northwood Hygiene will be showcasing the Bay West range of dispensers following its acquisition of Disposables UK. Supplied in five colours to suit different washroom decors, Bay West dispensers are said to be robust and easy to clean. An efficient cutting system inside the hand towel dispenser delivers each towel in predetermined lengths to prevent overconsumption, according to the company. And a stub roll system ensures that each roll has been completely used up before a new roll is activated. Also on show will be Northwood Hygiene’s new Impressions range of toilet tissue and hand towels. These two and three-ply toilet tissue and

two-ply hand towel products have been laminated and microembossed to provide greater absorbency and a softer feel, claims the company. www.northwood.co.uk

a foam lance made from stainless steel, aluminium and polyoxymethylene. Idrobase manufactures plants and accessories for the highpressure cleaning market. www.idrobasegroup.com

Novosan Stand 01.609

Idrobase Stand 03.119 Idrobase will be showing its latest car wash products. These include the Dolly Spare Parts kit which is designed for use when cleaning at high temperatures. Also on show will be the Transformer, a high pressure cleaner with water inlet kit; the Click Clock which is a nebuliser with a removable funnel; and the Piuma,

Novosan’s new Novolin floor wipes are designed to clean hard floors quickly and hygienically. The company will be showing them at the show alongside its complete programme of wipes for professional use. These will include Novonet antibacterial woven cleaning cloths, wet wipes and wipes; Novoclean microfibre wipes and mops, both in disposable and heavy-duty versions; and Novolin floor wipes in impregnated, adhesive and static formats. These can be made to the customer’s own specifications. www.novosan.com


ISSA/INTERCLEAN AMSTERDAM

Pure Concepts Stand 11.124 Pure Concepts will be launching the latest addition to its SaniPod sanitary disposal range. Pod Petite is claimed to incorporate the latest technology in a unit that is a fraction of the size of other sanitary waste disposal systems. Designed to fit the smallest of washrooms it is available in black and white versions and comes in both touch-free and manual formats. The wall-mounted design is said to provide for easy cleaning

beneath and around the unit while the opening aperture is claimed to simplify the posting of waste. The fact that there is no modesty tray eliminates the problems of unsightly surfaces and waste becoming trapped, according to Pure Concepts. The touch-free Pod Petite is operated by placing a hand over the sensor area which causes the lid to lift automatically and silently. The unit has a scented liner cassette and the tear-resistant liner roll is made from recycled, biodegradable plastic. This is designed to break down over a short timescale leaving no fragments, methane or harmful residues. www.sanipod.com

Comac Stand 01.421 Designed to make the operator’s task as easy as possible is Comac’s new Antea walk-behind scrubbing machine. This is available in a choice of

• Pod Petite est un système pour l’élimination de rejets sanitaires proposé par Pure Concepts pour assurer l’hygiène et la sécurité. • Antea est une autolaveuse accompagnée, proposée par Comac en différentes versions.

versions including disk brushscrubbing machines with or without traction (Antea BT and B); a BTS scrubbing-sweeping machine and the new BTO orbital version. The chassis, squeegee attachment and brush heads of the Antea B and BT machines come in die-cast aluminium which is claimed to provide superior impact resistance and reliability. The BTS scrubber-sweeper has two roller brushes designed to pick up small pieces of solid debris and transfer them to a hopper. And the BTO orbital version uses a high-frequency oscillating action to clean effectively while using less energy, water and detergent says Comac. www.comac.it

• Pod Petite ist ein Hygienebehältersystem von Pure Concepts, bei dessen Entwicklung Hygiene und Sicherheit im Vordergrund standen. • Antea ist eine handgeführte Scheuersaugmaschine von Comac, die in verschiedenen Versionen erhältlich ist.

• Pod Petite è un sistema di eliminazione dei rifiuti sanitari prodotto dalla Pure Concepts e progettato per l’igiene e la sicurezza. • Antea è una nuova lavasciuga pavimenti con operatore al seguito prodotta dalla Comac e disponibile in diverse versioni.

April/May 2016 | ECJ | 83


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Interclean 2016 is set to be one of our busiest shows with many new products and news to share with the industry.

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Visit us from the 10th-13th of May, Hall 1, Stand 123 Numatic International Limited, Chard, Somerset, TA20 2GB Tel: 01460 68600 Fax: 01460 68458 ©5\TH[PJ 0U[LYUH[PVUHS 3PTP[LK :WLJPÄ JH[PVU Z\IQLJ[ [V JOHUNL ^P[OV\[ WYPVY UV[PJL www.numatic.co.uk

www.numatic.de

www.numatic.ch

www.numatic.fr

www.numatic.nl

www.numatic.co.za

www.numatic.pt


ISSA/INTERCLEAN AMSTERDAM

Nilfisk Stand 01.439

Two scrubber dryers and a fleet management system will be among the innovations being launched on the Nilfisk stand. The Nilfisk SC250 is described as a particularly productive and manoeuvrable compact walk-behind scrubber dryer that can scrub and sweep at the same time. It is also said to be able to scrub and dry while moving either forwards or in reverse. The Nilfisk SC250 uses a lithium battery management system that is claimed to extend running time and battery lifetime compared with traditional batteries. Also being launched is the

Nilfisk SC6000. This belongs to the next generation of mid-size professional ride-on scrubbers, according to Nilfisk. The batteryoperated model can be used for industrial and commercial applications and on various floor types ranging from rough porous concrete to smooth tile. Also new is the TrackClean fleet management system which has been devised to monitor cleaning equipment. This uses real-time cloud-based data-reporting to keep track of the customer’s fleet. The system is designed to offer optimised resources and improved productivity. www.nilfisk.com

R+M/Suttner Stand 03.201

R+M/Suttner will be showing the latest additions to its sewer-

cleaning and pipe-cleaning nozzle product lines. The company makes static and rotating pipe-cleaning nozzles for the high pressure cleaning industry. These are designed for use at pressures of up to 500 bar.

• Parmi les produits saillants du stand Nilfisk figure l’autolaveuse compacte SC250. • R+M/Suttner fait la démonstration de ses buses de nettoyage statiques et tournantes pour le nettoyage haute pression.

• Einer der Schwerpunkte am Stand von Nilfisk ist die kompakte Scheuersaugmaschine SC250. • R+M/Suttner demonstriert sein Sortiment an festen und rotierenden Reinigungsdüsen zur Hochdruckreinigung.

R+M Suttner’s products can be used for cleaning the small heat-exchange pipes found in the food industry and for rinsing and de-icing blocked or frozen pipes. They can also be used for rinsing sewage pipes. Most of the company’s nozzles are made from hardened stainless steel which makes them hard-wearing and corrosion-resistant. www.rm-suttner.com

• Fra i prodotti di punta esposti sullo stand della Nilfisk c’è la lavasciuga pavimenti compatta SC250. • La R+M/Suttner espone la sua gamma di ugelli di pulizia statici e rotanti per le idropulitrici ad alta pressione.


Cleaning Technology · Municipal Technology

10th – 13th May 2016 Europahal Stand 01.101 Visit us at the Interclean in Amsterdam!

Customer satisfaction is the most important award for us! That is why we do everything to exceed your expectations – for example with the new Scrubmaster B75 R. Experience live at the Interclean 2016 what makes the new scrubber-drier so unique in its class. Come along for a test ride! Quality without compromise! Clean solutions for every application: Cleaning Technology made by Hako! Whether indoor or outdoor employment – the requirements associated with modern cleaning technology are just as individual as the conditions on site. Hako offers you the right solution for every application: from a comprehensive programme of machines designed to carry out professional building- and outdoor cleaning tasks, covering every possible application. Hako’s superior quality and top service included! Hako GmbH · Head office · Hamburger Str. 209-239 · 23843 Bad Oldesloe · Germany Phone +49 (0) 4531- 806 0 · info@hako.com · www.hako.com


Walk-behind scrubber-driers with area performances of up to: 1,400 – 4,200 m²/h

Scrubmaster E10, B10

Scrubmaster B12

Scrubmaster B30

Scrubmaster B45

Scrubmaster B70

Scrubmaster B90, B120

Ride-on scrubber-driers with area performances of up to: 3,500 – 9,250 m²/h

Scrubmaster B75 R

Scrubmaster B100 R

Scrubmaster B115 R

Scrubmaster B310 R

Scrubmaster B310 R CL

Walk-behind sweepers and vacuum sweepers with area performances of up to: 2,300 – 3,400 m²/h

Sweepmaster M600

Sweepmaster B500

Sweepmaster 650

Sweepmaster 800

Ride-on vacuum sweepers with area performances of up to: 6,600 – 16,200 m²/h

Sweepmaster B800 R

Sweepmaster 900 R

Sweepmaster 980 RH

Sweepmaster 1200 RH

Sweepmaster 1500 RH

Hako-Fleet-Management-Solutions help you to keep a close eye on your fleet of machines. From job to maintenance planning and analysis of data. Available 24/7. Directly and without any detours, via smartphone or PC. Services without compromise.


ISSA/INTERCLEAN AMSTERDAM

RCM Stand 01.333 RCM is planning a series of launches. These will include BYTE I, a 30 litre walk-behind scrubber said to reduce cleaning costs and environmental impact; plus the BYTE II, a 45 litre version designed to offer

Terra Combi – the company’s largest ride-on scrubber – now has a newly-designed accessory that turns it into a combined sweeper-scrubber capable of sweeping dirt and vacuum dust, and also scrubbing and drying, in a single pass. www.rcm.it

Ecolab Stand 01.507

improved cleaning performance and ergonomics. Also new is Kilo, an upgraded version of the company’s compact ride-on scrubber with an increased cleaning width of 61cm, and the Mega line of midsize walk-behind scrubbers said to reduce environmental impact. The Tera 3WD is a new version of the 300 litre ride-on scrubber. This has been given a threewheel drive system for improved performance and safety. And the • RCM a introduit a introduit de nouvelles autolaveuses accompagnées Byte, disponibles en deux versions. • Ecolab annonce des solutions durables de nettoyage et des innovations de produit. • Spécialiste des batteries, Emrol affirme que son label EDrive garantit que des batteries qui le portent ont subi des tests de qualité rigoureux.

• Neu von RCM sind die handgeführten Scheuersaugmaschinen Byte, die in zwei Ausführungen erhältlich sind. • Ecolab verspricht nachhaltige Reinigungslösungen und Produktinnovationen. • Batteriespezialist Emrol teilt mit, dass sein EDrive-Zeichen garantiert, dass die Batterien strenge Qualitätsprüfungen durchlaufen haben.

Food service products from Ecolab will include KitchenPro, a super-concentrated kitchen hygiene programme which is claimed to reduce transport and packaging. Also for the kitchen is Wash ‘n Walk, a no-rinse kitchen floor cleaner said to reduce water consumption; and Greaselift, a non-classified grill

and oven cleaner claimed to offer increased employee safety. Also on show will be the Maxx2 building cleaning range; the Nexa hand hygiene programme and the Vario cleaning system. This is designed to increase productivity through the use of impregnated floor mops and cleaning cloths. Cleaning and disinfectant products along with monitoring systems, training and support are also available. www.ecolab.com

EMROL Stand 07.208

• Le novità della RCM sono le lavasciuga pavimenti con operatore al seguito Byte, disponibili in due versioni. • La Ecolab promette soluzioni detergenti ecologiche e innovazioni dei prodotti. • La Emrol, specializzata in batterie, afferma che il suo marchio EDrive garantisce che le batterie sono state sottoposte a test di qualità molto rigorosi.

April/May 2016 | ECJ | 88

Emrol will be showcasing a range of batteries and matching chargers under the EDrive label. The company also supplies Trojan deep cycle batteries and Sonnenschein gel batteries, both said to be safe and reliable. These and other batteries and chargers will be on display. www.emrol.com


ISSA/INTERCLEAN AMSTERDAM

Vermop Stand 07.106 The Scandic X system will be among the highlights of the Vermop stand. This connector system is said to enable all accessories – both Vermop’s own and those of other major manufacturers – to be attached simply and securely to the handle of any cleaning trolley.

provide information on where the machine is, when it has been used and for how long. This system also provides details on how long the brushes have been in motion. All information can then be accessed remotely from any PC, tablet or phone. The RA660 Navi is said to produce a thorough and consistent clean in many environments. www.cleanfix.com

Duplex Stand 03.207

The Scandic X telescopic handle can be adjusted to various working heights from 80cm for mirror cleaning to 171cm for overhead work. The system can be retracted to a compact unit when not in use and stored in the Scandic X toolbox, which in turn fits into the Equipe cleaning trolley. The toolbox offers a flexible attachment option for floor and surface cleaning appliances. The Scandic X prevents cleaners from having to carry a range of handles on the trolley, according to Vermop. It is designed to tidy up the appearance of cleaning trolleys. www.vermop.com

Cleanfix Stand 01.405

Cleanfix will be introducing visitors to the RA660 Navi, its new robotic scrubber dryer. This uses a patented laser navigation system to detect its surroundings and automatically clean entire floors. The RA660 Navi can be fitted with a telemetry system to

Duplex produces floor cleaning machines that operate using contra-rotating cylindrical brushes. The brush system of the machines results in thousands of strategically-placed bristles across the two brushes rotating at 600 rpm. These contrarotating brushes lift dirt, grime and water from floor surfaces to leave a clean, dry finish. The cleaning power of the machines can be further enhanced with the use of steam, says Duplex, as it improves sanitisation while saving water. www.duplexitaly.com • La poignée télescopique Sandic X de Vermop est réglable en fonction de la hauteur de travail, et s’utilise commodément sur un chariot de nettoyage. • Cleanfix présente sa nouvelle autolaveuse robotique RA660 guidée par un système breveté de navigation à laser. • Les machines de nettoyage de planchers Duplex sont dotées de brosses cylindriques à rotation inverse. • Der Teleskopgriff Scandic X von Vermop kann auf verschiedene Arbeitshöhen eingestellt werden und ist damit praktischer für Reinigungswagen. •Cleanfix stellt die robotische Scheuersaugmaschine RA660 Navi, die über ein patentiertes Lasernavigationssystem verfügt, vor. • Duplex Bodenreinigungsmaschinen weisen Bürstenwalzen mit gegenläufiger Rotation auf.

• Il manico telescopico Scandic X della Vermop può essere regolato per le varie altezze di lavoro, rendendo più pratico il lavaggio dei carrelli. • La Cleanfix ha introdotto la sua lavasciugatrice robotica RA660 Navi dotata di un sistema di navigazione laser brevettato. • Le macchine per il lavaggio dei pavimenti Duplex sono dotate di spazzole cilindriche controrotanti.

April/May 2016 | ECJ | 89


Save on cost - not on clean - with Nilfisk’s innovative floorcare range

The Nilfisk floorcare range has been designed with your everyday cleaning costs in mind. We went straight to the source of some of the most common cleaning expenses and created smart solutions that reduce consumption and noise levels while making the machines easier to use. Optimising your time, budget and labour resources – so you can save on costs, not on clean.

Visit us at Interclean stand 01.439 www.nilfisk.com


ISSA/INTERCLEAN AMSTERDAM

Kimberly-Clark Stand 11.726 Kimberly-Clark Professional will be introducing its new consultative service for facilities managers and FM teams. Central to the Washroom 5D programme is a site assessment by a Kimberly-Clark consultant. Data from this is analysed and feedback provided across the company’s five dimensions of cleanliness, hygiene, efficiency, sustainability and satisfaction. Recommendations are then given on how the washroom in question could be improved. The report details how the washroom compares with industry standards using the company’s own experience and existing benchmark data. Kimberly-Clark will also recommend tools to collect data on end-user experience. The company claims its Washroom 5D system will help FMs to spot operational efficiencies and allow them to cut costs, reduce

waste and invest their cleaning budgets more effectively. www.kcprofessional.com

Diversey Care Stand 01.211

“Internet of Clean - Let’s Connect“ will be Diversey Care’s theme. The company is demonstrating a line-up of cleaning and hygiene solutions focused on connectivity, smarter working, sustainability and robotics. Diversey Care’s Internet of Clean platform connects machines, dispensers, sensors, beacons and other smart devices. This is said to allow businesses to monitor their operations remotely to improve their productivity, safety and

operational performance while also enhancing chemical dosing accuracy, reducing water and chemical usage and improving hygiene compliance. Internet of Things products on show will include Taski, IntelliTrail, SmartView, TempTrip, IntelliDish and IntelliConsult. Other Diversey highlights will be a range of Taski Intellibot auto-scrubbers and vacuums plus the new Sure range of plant-based cleaning products. These are claimed to be 100 per cent biodegradable, safe to use, effective and kind to the environment. Making its debut at the exhibition is the Taski Swingo 2100 micro-rider which combines an ultra-compact design with high performance, high operational flexibility and on-board intelligence according to Diversey Care. The machine is also said to help to reduce labour, chemical, water and energy use. Visitors can try it for themselves. www.diversey.com

• Kimberly-Clark Professional présente le programme Washroom 5D, un nouveau service consultatif pour gérants de multiservices. • Le stand Diversey Care est placé sous le thème « Internet du Propre - Connectons-nous ».

• Kimberly-Clark Professional stellt seinen Beratungsservice für Facility Manager vor: das Washroom 5D-Programm. • Das Thema am Stand von Diversey Care lautet „Internet of Clean – Let’s Connect“.

• La Kimberly-Clark Professional introduce il suo servizio consultivo per i manager delle strutture, il programma Washroom 5D. • Il tema dello stand della Diversey Care è ‘Internet del Pulito – Connettiamoci’.

April/May 2016 | ECJ | 91


ISSA/INTERCLEAN AMSTERDAM

• V. Brøndum a ajouté le Ronda 2800H à sa gamme d’aspirateurs de grand rendement. • L’autolaveuse Turbolava 35 Plus de la société Cimel est alimentée par une batterie au lithium-ion. • Linea Mono est une gamme de 5 détergents concentrés à dose simple, proposée par È Cosí. • V. Brøndum hat seine Produktfamilie mit leistungsstarken Staubsaugern mit der Vorstellung des Ronda 2800H erweitert. • Die Scheuersaugmaschine Turbolava 35 Plus von Cimel wird mit einem Lithiumionenakku betrieben. • Bei Linea Mono handelt es sich um eine Produktfamilie mit fünf konzentrierten EinzeldosisWaschmitteln von È Cosí. • La V. Brøndum ha ampliato la sua linea di aspirapolveri industriali con il lancio del nuovo Ronda 2800H. • La lavasciuga pavimenti Turbolava 35 Plus è alimentata a batteria agli ioni di litio prodotta dalla Cimel. • Linea Mono è una linea di cinque detergenti concentrati monodose prodotti dalla È Cosí.

April/May 2016 | ECJ | 92

V. Brøndum Stand 03.100 The Ronda 2800H is the latest addition to V Brøndum’s heavy-duty vacuum cleaner series. This class H vacuum is designed for tackling heavy-duty jobs that create large quantities of fine or hazardous dust. Examples include the grinding of wooden and concrete floors; demolition work, and cleaning tasks on construction sites. The Ronda 2800H is available with the Longopac collection system which is a bag that can be filled, cut and sealed to protect the operator from any contact with the contents. The model can be used with the Longopac together with a 40 litre container for concrete dust;

a 65 litre container for light dust, or as a combination of Longopac bags in a container. www.broendum.com

Cimel Stand 03.326

Easy to use, store and transport, the Turbolava 35 Plus Li-ion is compact in size and low in weight. It comes with a range of accessories for floor maintenance, stripping, cleaning and polishing applications. www.cimel.com

È Cosí Stand 07.104 Able to scrub and dry in a single step is the Turbolava 35 Plus Li-ion from Cimel. This scrubber dryer powered by a lithium-ion battery is designed for use on hard floors that may be hard to clean using larger machines. Two inclined counter-rotating brushes remove even the toughest of dirt using the minimum amount of detergent. Two suction squeegees – one in front and one beneath the machine – along with a powerful vacuum system enable the machine to dry in a single step either forwards or backwards, according to Cimel.

È Cosi will be making its ISSA/ Interclean debut this year. It will be demonstrating a range of solutions for healthcare, nursing and laundries at the event. These will include Linea Mono, a selection of five concentrated single-dose detergents which combines ease of use with optimum hygiene. www.ecosi.it


ISSA/INTERCLEAN AMSTERDAM

Kärcher Stand 01.135

A new automatic carpet cleaner with a rotating brush head makes its debut on the Kärcher stand. The BRC 40/22 C can help the operator achieve time savings of up to 30 per cent, the company says. The fact that the brush head rotates through 200° is said to make the machine exceptionally manoeuvrable while eliminating the need for cleaning in parallel lanes. Cleaning can be carried out in any direction and this can lead to significant time savings, according to Kärcher. Another highlight will be Kärcher Connected Cleaning, a new net-

worked cleaning concept. This initially brings together the Kärcher Fleet management programme and Kärcher Manage software in order to track manual cleaning via a single platform. This will lay the foundation for optimising efficiency in commercial cleaning contractors’ daily routines. www.karcher.com

Birchmeier Stand 05.200 New from Birchmeier is the Vario-Matic 1.25 PE foam gun. Designed for a range of uses, the gun has a newly-designed mixing head which allows the foam to be delivered via one of four mixing ratio settings or with water alone. The foaming agent is automatically added to the water stream at pre-set concentration levels via an integrated dosing system. The Vario-Matic 1.25 PE has a foam nozzle that produces foam either as a jet or in a fan-like

stream that can be rotated horizontally or vertically. The gun can be used for foaming, cleaning, disinfecting and descaling. www.birchmeier.com

Mulberry Mktg Stand 01.134B Mulberry Marketing Communications will be advising visitors on the benefits of effective communications. The agency offers services to clients in the cleaning, facilities management, hospitality, food service, manufacturing and retail sectors. And it plans and runs marketing communications campaigns to increase awareness and engagement, improve brand reputation, create thought-leadership and drive sales leads. Services via the multilingual team include content marketing, PR, social media, video filming and production, advertising, design and digital marketing. www.mulberrymc.com

• Parmi les innovations sur le stand Kärcher figurent le nettoyeur de moquettes automatique BRC 40/22C et le concept du Nettoyage Connecté. • Birchmeier propose un nouveau pistolet à mousse, le 1.25 PE. • Mulberry est une agence de communications et de marketing avec des bureaux en Europe, aux États-Unis, à Singapour et en Australie.

• Unter den Innovationen auf dem Stand von Kärcher sind der automatische Teppichreiniger BRC 40/22 C und das Connected Cleaning-Konzept. • Neu von Birchmeier ist die Schaumpistole Vario-Matic 1.25 PE. • Mulberry ist eine Marketingkommunikationsagentur mit Niederlassungen in Europa, den USA, Singapur und Australien. • Fra i nuovi prodotti sullo stand della Kärcher ci sono la lavamoquette automatica BRC 40/22 C e il concetto Connected Cleaning. • La novità della Birchmeier è la pistola per l’erogazione di schiuma Vario-Matic 1.25 PE. • Mulberry è una agenzia di marketing e comunicazione con uffici in Europa, America, Singapore ed Australia.

April/May 2016 | ECJ | 93


ISSA/INTERCLEAN AMSTERDAM

Kleen-Tex Stand 01.227J

Designed for workplaces where employees need to stand for long periods of time is the new StandOn anti-fatigue mat range from Kleen-Tex. Foam rubber is used to add comfort and reduce bone and muscle stress on the part of

office and industrial workstation staff. The mats are available in a choice of surface coverings to suit a range of business locations including offices, reception areas, workstations and kiosks. Kleen-Tex also makes custom logo mats, dirt-trapping mats and safety mats for various sectors

including schools, hospitals, leisure facilities, hotels, restaurants and industrial businesses. www.kleen-tex.eu

hygiene seminar focusing on the use of manual cleaning tools during the show. www.vikan.co.uk

Vikan

Numatic

Stand 02.220

Stand 01.123

Vikan will be exhibiting its Ultra Safe Technology brushware. Also being launched is the company’s new microfibre mop Damp Dry 31 and Easy Shine Kit. And it will be conducting a Numatic is anticipating a busy ISSA/Interclean and has several new products to show the industry. The latest additions to the Henry vacuum line will be unveiled along with a valueengineered contractor scrubber dryer. Also new will be Numatic’s most powerful compact ride-on scrubber dryer to date. The company’s housekeeping and janitorial ranges have been re-engineered to offer flexible, near-bespoke solutions while providing ‘off the shelf’ value, according to Numatic. www.numatic.co.uk • Kleen-Tex présente sa nouvelle gamme Stand-On de paillassons anti-fatigue. • Spécialiste des outils de nettoyage, Vikan organise un séminaire d’hygiène au cours du salon. • Numatic offre un certain nombre d’adjonctions à sa gamme de machines de nettoyage.

• Neu von Kleen-Tex ist die Produktreihe Stand-On mit AntiErmüdungsmatten. • Vikan, der Spezialist für Reinigungswerkzeuge, veranstaltet während der Messe ein Hygieneseminar. • Numatic hat einige Neuzugänge zu seinem Sortiment mit Reinigungsmaschinen in Aussicht gestellt.

• La novità della Kleen-Tex è la gamma di tappetini anti fatica Stand-On. • Durante l’evento, la Vikan, specializzata in attrezzi per le pulizie, organizzerà un seminario. • La Numatic anticipa l’aggiunta di una serie di nuovi prodotti alla sua gamma di macchine per le pulizie.

April/May 2016 | ECJ | 94


ISSA/INTERCLEAN AMSTERDAM

IPC Group Stand 01.435 Due to be launched on the IPC stand is the CT80 APC scrubber dryer. Claimed to be compact, silent and comfortable, this machine features an Advanced Productivity Control system which is said to provide an accurate and constant water flow. A new memory card feature allows the customer to monitor how the machine is being used in a bid to prevent service problems.

efficiency benefits. Equipped with a 650/750 Eco motor and a new Eco brush, Eco line machines can be used both on hard floors and carpets. IPC’s Black is Green line of trolleys made from recyclable plastic will also be on display. The material used to make these trolleys is claimed to be as durable as non-recyclable plastics while reducing the amount of waste produced by more than 75 per cent. www.ipcleaning.com

Kleen-Purgatis Stand 09.211 New from Kleen-Purgatis is the disinfection washing powder Lavo Des 60 Kompakt. This cleans and disinfect mops while neutralising bacteria. The company also offers Piccomat Tabs, a machine maintenance solution for use in supermarkets and shopping centres. Said to perform well on hard water-resistant surfaces,

these tablets are designed for use on plastics, artificial and natural stones and on industrial coverings in production line and warehouse facilities. Kleen Purgatis supplies products for FM, professional cleaning, kitchen, catering and laundry. Products are developed in state-of-the-art laboratories. www.kleen-purgatis.de

Also to be introduced is the PW-C85 cold water high pressure cleaner. Developed and tested with the aid of agricultural sector specialists, this has been designed for heavyduty agricultural applications. The PW-C85 is said to meet the strictest food production and animal breeding hygiene regulations. A complete line of A-class vacuum cleaners is another IPC innovation. It says the compact Eco line saves energy and offers • IPC fait la démonstration d’une gamme entière de machines de nettoyage, de nettoyeurs haute pression et de chariots. • Kleen Purgatis se spécialise dans les solutions de nettoyage pour la propreté générale, la cuisine, la restauration et l’hygiène de blanchisserie. • IPC führt seine gesamte Produktfamilie mit Reinigungsmaschinen, Hochdruckreinigern und Reinigungswagen vor. • Kleen Purgatis ist auf chemische Reinigungslösungen für allgemeine Reinigung, Küchen-, Catering- und Wäschehygiene spezialisiert. • La IPC espone e dimostra la sua intera linea di macchine per le pulizie, idropulitrici e carrelli. • La Kleen Purgatis è specializzata in soluzioni chimiche di pulizia per pulizie generiche, cucine, ristorazione e lavanderie.

April/May 2016 | ECJ | 95


ISSA/INTERCLEAN AMSTERDAM

• Trust Commercial Products a introduit une nouvelle gamme de brosses HACCP. • Le Tork EasyCube de SCA est un système basé sur le cloud utilisant des distributeurs intelligents pour transmettre des données en temps réel à partir de toilettes. • Les bâtons de récurage Pumie servent à l’élimination de taches, de dépôts d’eau dure et de tartre d’installations sanitaires.

Trust Commercial Stand 07.304

for daily washing schedules. Trust Commercial Products makes a range of cleaning, waste and food service concepts including modular trolleys for use in the cleaning and hotel sectors. www.trustcommercial.com

SCA Stand 10.101

• Trust Commercial Products stellt eine neue Produktfamilie mit HACCP-Bürsten vor. • Bei Tork EasyCube von SCA handelt es sich um ein cloudbasiertes System, das mithilfe von intelligenten Spendern Echtzeitdaten aus dem Waschraum liefert. • Mit Pumie Scouring Sticks können Flecken, Ablagerungen von hartem Wasser und Kalkablagerungen in Waschräumen entfernt werden.

• La Trust Commercial Products ha introdotto una nuova linea di spazzole HACCP. • Tork EasyCube della SCA è un sistema basato sul cloud che utilizza dispenser smart per fornire i dati in tempo reale dalle sale da toilette. • Pumie Scouring Sticks può essere usato per eliminare macchie, depositi di acqua dura e calcare nelle sale da toilette.

April/May 2016 | ECJ | 96

Trust Commercial Products will be introducing a complete new line of HACCP brushes. The company will also be unveiling an ergonomic colour-coded mop bucket that is operated via light foot pressure to prevent any strain on the cleaner’s hands or arms. This is said to be compact, strong and lightweight and is suitable for washrooms, schools and food environments. Also new is a compact microfibre flat mop that is pressed via its own handle. This removes the need for carrying a separate flat mop-press when cleaning in small buildings. Other innovations will be an ‘Unbreakable Broom Handle’ plus a new generation of microfibre cloths made from renewable, biodegradable, natural fibres with antibacterial properties. These can be rinsed clean using cold tap water alone even after being used for removing kitchen grease, according to the company, eliminating the need

SCA will be introducing its latest generation of Tork EasyCube dispensers. This is a cloud-based system that provides refill information to facilities staff via smart dispensers. It is designed to help staff anticipate refill needs and prevent washroom dispensers from running out.

A washroom at the Amsterdam RAI exhibition centre will be kitted out with Tork EasyCube dispensers. A live feed on the SCA stand will broadcast refill levels to enable visitors to see how the system works. Stand visitors will also be able to experience the company’s latest innovations in a 3D virtual reality washroom environment via a headset.

SCA will be unveiling research findings into how the Internet of Things can impact on the lives of cleaning teams. A new report on office trends and their implications for hygiene and cleaning will also be presented. And Tork SmartFresh - a system of panels for toilets and urinals featuring automatic air-freshening and cleaning – will also be on show. www.sca-tork.com

US Pumice Stand 02.415A US Pumice will be showing its chemical-free scouring products. Pumie Scouring Sticks remove stains, hard water deposits and scale from all away-from-home washroom surfaces. Claimed to revitalise porcelain and ceramic finishes, the product can be used with cleaning agents or water. Also from US Pumice is the Pumie Flexi-Scour which is designed for use in hard-to-reach places. The company also offers the Pumie Toilet Bowl Ring Remover with handle. www.uspumice.com



STREAMLINE

VISIT US TODAY: HALL 7, STAND 112

SAFELY CLEANING AT HEIGHT

CLEANING AT HEIGHT FROM THE SAFETY OF THE GROUND T. +44 (0)1626 830 830 | E. sales@streamline.systems | Visit www.streamline.systems


ISSA/INTERCLEAN AMSTERDAM

Chicopee Stand 01.505 Chicopee will be introducing its Microfibre Light cleaning cloth that has been developed to help healthcare cleaning professionals keep their facilities clean and free from contamination. This uses positively-charged fibres to attract negatively-charged dirt and bacteria and retain them within the cloth until it is rinsed. The construction of Microfibre Light is designed to ensure bacteria within the cloth is not released on to the next surface being wiped. According to Chicopee it is easier to physically remove bacteria such as Clostridium Difficile - claimed to be immune to most

cleaning agents – than to attempt to eradicate it. Designed for short-term use, Microfibre Light is made using a high pressure water system that splits individual fibres. This is claimed to make the fibres 80 per cent finer than standard microfibres and result in a 100 per cent microfibre cloth said to be able to pick up 99.99 per cent of bacteria. The product removes the need to launder cloths and reduces time spent by cleaning staff on non value-added tasks says Chicopee. Microfibre Light cloths are available in five colours to tie in with HACCP colour-coding regimes. Each re-sealable pack contains 40 sheets. Other microfibre products on the Chicopee stand will include the company’s new Fluid Floor Cleaning system; Microfibre Mops for short-term use, and the Suds dispensing system which enables customers to create their own wet wipes on site. www.chicopee-europe.com

TVH Stand 03.110

TVH says it’s a one-stop shop for sweepers and scrubber spare parts. The company stocks more than 45,000 items for cleaning machines including squeegees, filters, vacuum motors, brushes and batteries. Customers can order via a product catalogue or through the company’s online platform which includes lead times and technical information. TVH also offers cleaning attachments such as the SmartSweep cleaning application, the Magnetic Sweeper, the Lazy Sweeper sweeper brush, the Hydro Sweeper and the Maxi Sweeper. www.tvh.com

• Le tissu de nettoyage en microfibre de Chicopee est conçu pour le secteur de la santé. • TVH propose des services d’un guichet unique pour les pièces de rechange de balayeuses et laveuses.

• Das Reinigungstuch Microfibre Light von Chicopee wurde für das Gesundheitswesen entwickelt. • Laut eigenen Angaben ist TVH der Komplettanbieter für Ersatzteile für Scheuer- und Kehrmaschinen.

• Il panno di pulizia Microfibre Light della Chicopee è stato progettato per il settore sanitario. • La TVH afferma di essere lo sportello unico per le parti di ricambio di spazzatrici e lavasciuga pavimenti.

April/May 2016 | ECJ | 99


International Trade Show for Cleaning and Hygiene in Eurasia

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ISSA/INTERCLEAN AMSTERDAM

Hako Stand 01.101

“Solutions without compromise” will be the theme of Hako’s stand. The company will be introducing a new compact rideon scrubber dryer said to provide superior operator comfort. The Scrubmaster B75 R offers the driver an optimal seating position with a clear view of the work area.

Claimed to provide superior cleanliness in narrow aisles, the Scrubmaster B75 R has an intelligent design with reversible tail and special squeegee kinematics said to allow U-turns in aisles narrower than 180cm. www.hako.com

OspeyDeepclean Stand 11.601

trailing power cables or noisy generators. OspreyDeepclean makes a range of chewing gum removal products under the GumBusters brand. The company also manufactures a line of other steam cleaning systems and recently introduced a dry steam technology solution into the food industry for use with both mobile and static units. www.ospreydc.com

Higienical Mart Stand 11.120 Higienical Mart will be showing its latest product – the HigherMat screen for public urinals. This flexible screen gives off a continuous fragrance and has been designed to prevent splashes. The fragrance is said to last for around 30 days and can be customised - as can the colour of the HigherMat screen. The product can be adapted to fit any urinal according to Higienical Mart. www.higienical.com • Le stand Hako, spécialiste des machines de nettoyage, est à l’enseigne des « Solutions sans compromis». • La GB1 est une machine de nettoyage à batterie conçue par OspreyDeepclean pour le nettoiement de chewing-gum. • Comme nouveau produit, Higienical Mart expose son écran d’urinoir parfumé HigherMat.

• Der Stand des Reinigungsmaschinenspezialisten Hako steht unter dem Motto „Kompromisslose Lösungen“. •Bei GB1 handelt es sich um eine batteriebetriebene Reinigungsmaschine zum Entfernen von Kaugummi, die von OspreyDeepclean entwickelt wurde. • Neu von Higienical Mart ist das parfümierte Urinalsieb HigherMat.

The GB1 battery-powered unit for gum removal will take centre stage on the OspreyDeepclean stand. It says this model can provide six hours’ worth of gumbusting ability each day following an overnight battery charge. The unit features a pre-mixed water/chemical tank and has no

• Il tema sullo stand della Hako, specializzata in macchine per le pulizie, è ‘Soluzioni senza Compromesso’. • GB1 è la macchina per le pulizie alimentata a batteria adatta alla rimozione della gomma da masticare sviluppata dalla OspreyDeepclean. • La novità della Higienical Mart è la griglia deodorante per urinatoio HigherMat.

April/May 2016 | ECJ | 101


ISSA/INTERCLEAN AMSTERDAM

• Le Rotomac ET15B, l’appareil de nettoyage d’escaliers et de trottoirs roulants proposé par Rosemor, comporte désormais 15 brosses tournantes. • La société Dreiturm a lancé le Torma Bac, un nettoyant et absorbant d’odeurs microbiologique. • Discover Energy Systems expose sa gamme de batteries pour machines de nettoyage.

•Die Rotomac ET15B Rolltreppenund Rollsteig-Reinigungsmaschine von Rosemor verfügt jetzt über 15 rotierende Bürsten. • Neu von Dreiturm ist Torma Bac, ein mikrobiologischer Geruchsvernichter und Unterhaltsreiniger. • Discover Energy Systems zeigt sein Sortiment an Akkus für Reinigungsmaschinen.

• La macchina per il lavaggio delle scale mobili e dei marciapiedi mobili Rotomac ET15B della Rosemor è adesso dotata di 15 spazzole rotanti. • La novità della Dreiturm è il prodotto microbiologico per la pulizia ed l’eliminazione degli odori Torma Bac. • La Discover Energy Systems espone la sua gamma di batterie per le macchine per le pulizie.

April/May 2016 | ECJ | 102

Rosemor Stand 01.227B

Rosemor will be demonstrating its automatic deep cleaning machines designed for use on escalators and travelators. These will include the Rotomac ET15B which features a new illuminated control panel made from stainless steel. The model now has 15 rotating brushes in four different lengths and made up of various materials. These have been designed to scrub and sweep dirt from the steps and into the machine. The ET15B is mains-powered but now has a built-in battery

back-up system to allow the machine to be safely removed from the steps in an emergency or when there is a loss of power. The new T10 attachment allows the Rotomac to perform a quick maintenance clean while the escalator or travelator is moving. This enables operatives to clean up spillages in busy areas on the go, avoiding any disruption during peak hours. www.rosemor.com

Dreiturm Stand 07.320 New on the Dreiturm stand will be the Torma Bac microbiological odour absorber. Designed for maintenance cleaning and odour removal, this is said to be able to penetrate the structure of surfaces and absorb any smells that may arise from the disintegration of organic substances. Torma Bac is particularly suitable for use on strongly contaminated surfaces in sanitary areas.

It can be used on any water-resistant material including plastics, synthetic stone and natural stone and will also remove organic odours from upholstery and carpets, according to Dreiturm. www.dreiturm.de

Discover Energy Stand 03.307B Discover Energy is showing its EV Traction Dry Cell and EV Traction Gel Cell batteries. Its Advanced Energy Systems boast improvements in cycle life and charging efficiency. Requiring zero maintenance, they offer weight reductions used in stationary and mobile applications. www.discover-energy.com


ISSA/INTERCLEAN AMSTERDAM

Splast Stand 09.308

Splast will be presenting its new TS2 line of two-bucket trolleys. These are compact in size but each of the twin buckets has a 20 litre capacity. The trolleys can accommodate side and handlemounted baskets plus a bag,

according to Splast. The company will also present a new 50 cm wide mop frame for use with a range of mop types. The Klik Kombi is said to have a durable construction and an easyopening mechanism. The ComfortSplast hotel trolley with wooden finish will also be on show. www.splast.com.pl

chemical sector. The company will also be introducing a toilet brush with a 51cm long handle to allow operators to clean without incurring backaches. www.brosseriethomas.com

Brosserie Thomas

Bonastre System will be presenting new methods for polishing marble terrazzo, concrete and granite floors. The stone floor specialist offers Bonastre Pro which is claimed to provide worn-out floors with a mirror finish in just four steps. It requires only a machine and water and will leave behind no scratches. Another highlight will be Bonastre Pads. www.bonastre-system.com

Stand 04.233K Brushes and squeegees will be among the items on show at Brosserie Thomas. The company will be displaying its long squeegees for professional cleaning applications. Said to adhere to HACCP requirements, these can be used for removing liquid substances from large areas in reduced time and with less strain on the operator. The squeegees can be used in a range of industries including catering, hospitals and the

• Splast a introduit la gamme TS2 de chariots de nettoyage à deux seaux. • Brosserie Thomas a lancé de nouvelle raclettes qui répondent aux exigences HACCP. • Bonastre se spécialise dans le polissage de sols durs.

Bonastre Stand 07.133

• Neu von Splast ist die Produktfamilie TS2 mit Reinigungswagen, die über zwei Eimer verfügen. • Neu von Brosserie Thomas sind lange Abzieher, die die HACCPAnforderungen erfüllen. • Bonastre ist auf die Politur von Hartböden spezialisiert.

• Il nuovo prodotto della Splast è la linea di carrelli a due secchi TS2. • I nuovi prodotti della Brosserie Thomas sono dei tergivetro lunghi che soddisfano i requisiti HACCP. • La Bonastre è specializzata nella lucidatura dei pavimenti duri.


ISSA/INTERCLEAN AMSTERDAM

• Spécialiste des aérosols, Laboratorios Vinfer travaille dans les nettoyants, les désodorisants et les insecticides. • Clean Part est un fournisseur d’accessoires et de pièces de rechange pour différentes marques de machines de nettoyage. • L’European Tissue Symposium (ETS) présente ses recherches les plus récentes sur l’emploi de serviettes jetables pour le séchage de mains. • Aerosolspezialist Laboratorios Vinfer ist in den Bereichen Reinigungsmittel, Lufterfrischer und Insektizide tätigen. • Clean Part ist auf den Verkauf von Zubehör und Ersatzteilen für verschiedene Marken von Reinigungsmaschinen spezialisiert. • Das European Tissue Symposium (ETS) teilt seine neuesten Untersuchungsergebnisse zur Verwendung von Einweghandtüchern beim Händetrocknen mit. • La Laboratorios Vinfer, specializzata in aerosol, è attiva nei settori del cleaning, profumatori d’aria e insetticidi. • La Clean Part è specializzata nella vendita di accessori e parti di ricambio per varie marche di macchine per le pulizie. • Il simposio sui prodotti in carta European Tissue Symposium (ETS) condivide le più recenti ricerche sull’uso dei prodotti in carta monouso per asciugare le mani.

April/May 2016 | ECJ | 104

Lab Vinfer Stand 04.401 Laboratorios Vinfer will be showing its new Vinfer Professional range of aerosol products which incorporates air fresheners and insecticides. Also on show will be the company’s Premium 5+5+5 range that comprises treatment, maintenance and cleaning solutions for the professional sector. Products on display will include T1 Stripper, T2 Crystalliser, T3 Sealant, T4 Wax Wash and Wax Maintainer, and T5 Metallised Wax. These can be used on any type of floor. The company also offers a

HACCP product line for the food industry. The line includes degreasers, descalers, multipurpose solutions, general cleaners and products for the washing and polishing of crockery. www.vinfer.com/en

Clean Part Stand 03.229

all surfaces. Also on show will be Americo biodegradable floor pads. Made using polyester fibres from PET bottles and other recycled plastics, Americo pads are said to biodegrade to 92.5 per cent in a landfill within 616 days. Clean Part provides accessories for a wide range of industrial cleaning machines including brushes, pad holders, vacuum motors, air filters, squeegees, cables, hoses and floor pads. www.cleanpart.se

ETS New on the Clean Part stand will be Flexis floor pads, designed for the mechanical cleaning of floor surfaces without the use of chemicals. These thick, strong pads have an open-weave construction to facilitate self-cleaning, according to Clean Part. Flexis floor pads are said to produce long-lasting results plus a consistent finish on

Stand 11.500 The European Tissue Symposium (ETS) will be presenting its latest hygiene research into the use of single-use towels in public washrooms. This will include key facts and figures for preventing the spread of viruses, it says. It will also participate in the conference programme. www.europeantissue.com


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ISSA/INTERCLEAN AMSTERDAM

Fimap

Templa CMS

Stand 01.421A

Stand 09.106

The Genie XS will be taking centre stage on the Fimap stand. This walk-behind scrubbing machine is powered by lithium ion batteries to maximise autonomy while creating a compact design. Lithium ion batteries also enable the Genie XS to be recharged quickly and at any time.

The rotary head is equipped with a parabolic squeegee said to continuously follow the direction of the machine. This provides good washing and drying results in any direction and even when moving backwards, according to Fimap. The machine’s Eco Mode is said to optimise water, detergent and energy consumption while also reducing noise levels. The chassis and brush head are made from corrosionresistant aluminium which contributes to the machine’s low weight. Claimed to be easy to transport, the machine is foldable and can either be pulled along like a trolley or carried using the handle, which is said to be particularly useful when accessing different floors in a building that has no lifts. The Genie XS will fit into tight storage spaces and can be used to perform multiple cleaning jobs in different locations during a single working day, according to Fimap. The battery technology has been designed to deliver exactly the power needed for the job in hand and the power output increases when the machine is being used for cleaning stubborn dirt. It then returns to normal when carrying out maintenance cleaning tasks on lightly soiled floors. This feature optimises energy management, claims the company. www.fimap.com

TemplaCMS is claiming to have solved a key problem that prevents many cleaning contractors from maximising their profit growth. Software packages used by a number of customers for invoicing, accounts, quality audits and other applications often fail to communicate with each other, according to the company. The TemplaCMS system is said to centralise all contract data in a single database and synchronise all work carried out by operations managers on their mobile devices whenever they go online. The software’s business modules use this single data resource to process and analyse all internal and external transactions in a consistent way. The company claims the system can help to improve customers’ budget control; enhance job profitability analysis and streamline quality audits and accounts. www.templacms.co.uk • La laveuse accompagnée Genie XS de la société Fimap est compacte et fonctionne sur batterie lithium. • Le système TemplaCMS permet aux entreprises de propreté de centraliser leurs données dans une base de données unique via différents modules. • Bei der Genie XS von Fimap handelt es sich um eine handgeführte Scheuersaugmaschine in kompakter Größe und mit LithiumIonen-Akku. • TemplaCMS gestattet es Reinigungsunternehmen alle Daten durch verschiedene Module in einer einzigen Datenbank zu zentralisieren. • La lavasciuga pavimenti con operatore al seguito Genie XS della Fimap è compatta e dotata di batterie al litio. • La TemplaCMS permette alle imprese di pulizia di centralizzare tutti i dati in un singolo database tramite vari moduli.

April/May 2016 | ECJ | 107


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ISSA/INTERCLEAN AMSTERDAM

Sprintus Stand 01.635

Spiritus is presenting its new Zeus polishing machine. This has a powerful 1,200 watt motor yet is claimed to be particularly quiet. The steel planetary gearing is maintenance-free and the 175rpm model is easy to operate safely even for inexperienced users, according to Spiritus. The 12 litre fresh water tank sits directly on top of the machine for optimum contact pressure and easy handling. However the user can remove the tank in a single action if desired in order to clean beneath objects or up to edges. The fresh water tank is equipped with a stretch hose to enable it to be topped up directly from the tap. The machine is described as being energy-efficient and easy to transport. It is also space-saving when stored since the shaft can be completely folded down. And the Zeus can be upgraded from a 54kg net weight to a maximum of 66kg. Spiritus will also be launching a new range of class A vacuums. www.sprintus.eu

Deb Stand 10.203 The Deb stand will take the theme: “Make Hands Matter in the Workplace”. The company will be exhibiting products from the new Deb Stoko occupational skin care range which has been designed to protect, cleanse, sanitise and restore the hands. The Deb stand will be divided into four ‘islands’ with each representing one of these stages in Deb’s four-step skin care programme.

Visitors to each island will be invited to sample products from the Deb Stoko range including the Refresh Series washroom cleanser and Instantfoam Complete. This is an alcohol-based foam hand sanitiser that can kill 99.999 per cent of bacteria. Deb makes a range of skin care products and hand sanitising solutions for workplaces and public environments. These include healthcare and commercial areas and construction and industrial work sites. Deb also aims to help employers communicate the importance of skin care and hand hygiene to their employees, providing materials to drive engagement in best skin care practices.

Technological solutions will be showcased in the Innovation Corner of Deb’s stand. These will include the DebMed GMS system which monitors and reports on hand hygiene compliance in healthcare establishments. The aim of the DebMed GMS system is to reduce healthcareacquired infections by instilling a culture of good hand hygiene amongst employees. www.debgroup.com • La nouvelle polisseuse de plancher Zeus, de la société Sprintus, se signale par sa pression optimale et son aisance de manoeuvre. • Deb expose des soins de la peau et des solutions de désinfection tirés de sa nouvelle gamme Deb Stokol. • Die neue Poliermaschine Zeus von Sprintus bietet optimalen Druck und einfache Handhabung. • Deb zeigt Hautpflegeprodukte und Händedesinfektionslösungen aus der neuen Produktreihe Deb Stoko.

• La nuova lucidatrice per pavimenti Zeus della Sprintus vanta pressione ottimale e facile manovrabilità. • La Deb espone i suoi prodotti per la cura della pelle e soluzioni di disinfettante per le mani della sua nuova gamma Deb Stoko.

April/May 2016 | ECJ | 109


ISSA/INTERCLEAN AMSTERDAM

• Tennant a lancé la M17, une balayeuse/laveuse sans batterie et sans fumée. • Forte de plus de 7000 membres dans le monde entier, l’association ISSA entend modifier la perception qu’on se fait du nettoyage à travers le globe. • Les nettoyeurs de surface haute pression Mosmatic peuvent s’utiliser sans produits chimiques.

• Tennant stellt die batteriebetriebene Scheuerkehrmaschine M17 vor, ein abgasfreies Modell. • Der Industrieverband ISSA hat weltweit mehr als 7.000 Mitglieder und engagiert sich dafür, die Art und Weise, in der die Welt die Reinigung wahrnimmt, zu ändern. • Die Mosmatic HochdruckOberflächenreiniger können ohne Chemikalien eingesetzt werden.

• La Tennant lancia la sua lavasciuga pavimenti alimentata a batteria che non produce esalazioni M17. • Con oltre 7.000 membri in tutto il mondo, l’associazione di categoria ISSA è impegnata a cambiare l’opinione mondiale del settore del cleaning. • Le idropulitrici ad alta pressione per le superfici prodotte dalla Mosmatic possono essere usate senza prodotti chimici.

April/May 2016 | ECJ | 110

Tennant Stand 01.511

Tennant will be launching the new M17 battery-powered sweeper-scrubber. This is described as a versatile fume-free machine that has been engineered to be easy to operate and maintain. The model incorporates ProPanel technology with PerformanceView and a Dual Force Sweeping system which are said to provide productivity benefits. Tennant will also demonstrate the T300 walk-behind scrubber which is the company’s latest automatic scrubber dryer. This is the first machine of its kind

to be equipped with ec-H2O NanoClean, described as Tennant’s next generation cleaning innovation. Also new is IRIS Fleet Manager, an intelligent command centre that provides daily data from machine to human. This is said to allow customers to take greater control over their cleaning operations and produce measurable results. The Orbio OS3 On Site Generation system will be another highlight of the Tennant stand, which will also have a dedicated service corner. www.tennant.eu

runs other events and provides members with business tools, educational products, industry standards, publications and legislative services focused on the professional cleaning industry. During the show ISSA will be running a promotion offering a 33 per cent first-year’s membership discount for new members based within EMEA. It now has more than 7,000 members worldwide. www.issa.com

ISSA

Mosmatic will be demonstrating a range of high pressure washers and surface cleaners. Mosmatic machines are said to be economical and environmentally-friendly since they require no chemicals. They can clean five times faster than a standard cleaning lance says the company and their housing protects operators from flying debris. www.mosmatic.com

Stand 06.105 ISSA will be informing visitors about the benefits of membership. The association will highlight its resources and services while emphasising its commitment to the cleaning industry. Besides co-organising ISSA/ Interclean Amsterdam, ISSA

Mosmatic Stand 03.216


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ISSA/INTERCLEAN AMSTERDAM

Vileda Stand 04.307

High performance cleaning solutions that simplify the daily work of cleaners is what Vileda claims to offer its customers. The company’s innovations at the show will include the MicroOne range of single-use floor cleaning solutions. Said to work with any Vileda system, MicroOne products have the appearance and performance of durables while offering 99.99 per cent bacteria reduction plus compliance with chlorine-based disinfectants. MicroOne products are particularly suitable for use in healthcare settings and sensitive areas. Also to be launched is SprayPro Inox and the new bendable MultiDuster and cloths. These are made from a new microfibre material. The Vileda stand will be split into

two clear parts for single-use and launderable cleaning solutions. The company will be presenting the latest developments in controlled environments and cleanroom cleaning plus the SpillEx disposable floor cloth. This is said to be highly absorbent and particularly effective at rapidly removing water-based spillages from hard floors. Exam-

ples include blood in operating theatres, urine in care homes and drink spillages in restaurants and supermarkets. www.vileda-professional.com

Lavorwash Stand 02.203 Lavorwash will be launching a compact vacuum cleaner that is lightweight and easy to handle. The Silent model has a singlestage high-efficiency motor and boasts effective filtering and extra-quiet operation. Using a combination of cloth filter and paper collector filter, the machine achieves a high level of filtration says Lavorwash. Silent is equipped with accessories and is particularly suitable for use in smaller shops and in contract cleaning as well as in car washes, supermarkets, schools, hospitals, gyms, hotels, bars and restaurants. www.lavorwash.it

• Vileda aligne sa gamme MicroOne de solutions à usage unique, agissant comme des solutions durables. • L’aspirateur Silent de la société Lavor Pro se distingue par sa compacité, son silence de marche et son filtrage efficace.

• Vileda zeigt die Produktreihe MicroOne – Einweglösungen, die laut eigenen Angaben wie wiederverwendbare Produkte funktionieren. • Lavor Pro teilt mit, dass der Staubsauger Silent kompakt sowie leise ist und eine wirkungsvolle Filterung bietet.

• La Vileda mette in mostra la sua gamma MicroOne, soluzioni monouso che funzionano come prodotti durevoli. • La Lavor Pro afferma che il suo aspirapolvere Silent è compatto e dal funzionamento silenzioso ed è dotato di un filtraggio efficace.

April/May 2016 | ECJ | 113


ISSA/INTERCLEAN AMSTERDAM

• Pour servir en espace restreint, TTS a ajouté les chariots de nettoyage Mini Magic à sa gamme. • L’EvoWash de Hydro Systems est un dissolvant de détergent en poudre/solide pour machines à laver la vaisselle. •

• TTS hat sein Sortiment um die Reinigungswägen Mini Magic zur Reinigung in kleinen Bereichen erweitert. • EvoWash von Hydro Systems ist ein Lösungsmittel für pulverförmige und feste Reinigungsmitteln für Geschirrspüler.

• La TTS ha aggiunto alla sua gamma di prodotti i carrelli di pulizia Mini Magic, adatti per le aree di piccole dimensioni. • EvoWash della Hydro Systems è un’unità per dissolvere i detergenti in polvere e solidi per le lavastoviglie.

TTS Stand 01.431 TTS will be unveiling two new additions to its Magic Line of trolleys. New Mini Magic trolleys are designed for use in small spaces - they can easily fit into lifts and storage cupboards. Measuring 50x52cm in size, Mini Magic trolleys can be configured to the customer’s needs to incorporate a storage area, waste collection receptacle and washing area as desired. Also new is the Magic+ system. This is described as a fully accessorised trolley connected to a smaller mobile workplace. A series of plastic hooks allows the operator to quickly discon-

nect the smaller section from the main trolley. This prevents operators from having to keep returning to the main trolley for equipment and allows them to access small, narrow spaces taking with them only the tools they need. Operators can also manage waste collection separately simply by detaching the collection module, according to TTS. This attachment/detachment system can be applied to the whole Magic Line of trolleys and can also be used on uneven floors and over small steps and other obstacles. The hooks are robust and easy to use while their shape facilitates wheel movement and the detachable module can be equipped with an ergonomic pushing handle. www.ttsystem.com

Hydro Systems Stand 10.100 Hydro Systems will be launching its new EvoWash solution. This

April/May 2016 | ECJ | 114

powder and solid detergent dissolver has an optional integrated rinse-pump and is designed for use with dishwash machines. The EvoWash incorporates the company’s bottle-lockout feature. This is designed to prevent nonapproved chemicals from being used for dishwashing. A rinse-saver feature prevents rinse additive being wasted during filling while overuse of detergent is minimised by means of a detergent conductivity measurement system with adjustable control. The company will also be showcasing EvoClean which it claims to be the world’s first Venturi laundry unit. EvoClean has no moving parts or peristaltic tubes and can dispense between three and eight products and features an integrated control system. www.hydrosystemseurope.com


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ISSA/INTERCLEAN AMSTERDAM

Methode

HTC

Stand 07.502

Stand 09.103

Methode Electronics will be a first-time exhibitor at ISSA/Interclean Amsterdam. The company will be introducing stand visitors to its TouchSensor technology. Claimed to be simple, effective and versatile, TouchSensors are digital, five-volt switches that are software-free. Also being launched is the company’s Hands On system. This is described as a reliable and easy-to-use operator detection control with realtime activation. Methode Electronics specialises in the design of technological electronic devices and components. The company makes a range of products including sensors and switches for various environments including the commercial, medical and automotive sectors. www.methode.com

HTC will be celebrating 10 years of Twister floor pads. These are impregnated with billions of microscopic diamonds that enable them to clean and polish a floor using just water. Twister pads are said to create a mechanically-densified surface that has an increased resistance to dirt and wear. The system is said to produce longlasting, high-quality results and could eventually make periodic floor maintenance a thing of the past, according to HTC. Other benefits of the system are claimed to include cost-

effectiveness and ease of use. The fact that Twister pads offer chemical-free cleaning is said to be a sustainability advantage and the company claims the system can reduce ecological footprint by up to 90 per cent. www.htc-twister.com

Mopatex Stand 05.308 Wet mops, polishing mops and Kentucky mops will be among the products on the Mopatex stand. Also on display will be brushes, dustpans and plungers along with poles and handles. The firm offers mops, cloths and wipers made from cotton, microfibre and synthetics. www.mopatex.com

• Methode Electronics est un spécialiste de la conception de dispositifs et composants électroniques. • Les disques de parquet “Twister” de la société HTC sont imprégnés de milliards de diamants microscopiques. • Parmi la gamme Mopatex figurent des moppes, essuyeurs, tampons, et seaux en plastique avec essoreuses. • Methode Electronics ist auf die Konstruktion von elektronischen Geräten und Komponenten spezialisiert. • Die Bodenpads Twister von HTC sind mit Milliarden mikroskopischer Diamanten imprägniert. • Die Produktreihe Mopatex umfasst Mopps, Wischtücher, Pads und Plastikeimer mit Wringern. • La Methode Electronics è specializzata nella progettazione di dispositivi elettronici e di componenti. • I dischi per pavimenti Twister della HTC contengono miliardi di microscopiche scheggie di diamante. • La gamma Mopatex include mop, tergivetro, panni e secchi di plastica con strizzatoio.

April/May 2016 | ECJ | 117


ISSA/INTERCLEAN AMSTERDAM

• De Witte affirme que ses éponges Color Clean sont les premières à être certifiées pour l’industrie alimentaire. • Comme produit nouveau, Vepa Bins propose la poubelle Connector, un système modulaire à contenance de 55 litres. • Juma, un spécialiste du nettoyage d’escaliers roulants, a introduit les modèles Step 100 et Travel 600. • Laut De Witte handelt es sich bei seinen Color Clean Schwämmen um die ersten, die zur Verwendung in der Nahrungsmittelindustrie zertifiziert wurden. • Neu von Vepa Bins ist der Behälter Connector, ein modulares System mit einem Fassungsvermögen von 55 Litern. • Juma, der Spezialist für Rolltreppenreinigungsmaschinen stellt die Modelle Step 100 und Travel 600 vor.

• La De Witte afferma che le sue spugne Color Clean sono le prime a essere certificate per l’uso nel settore alimentare. • La novità della Vepa Bins è il portarifiuti Connector che consiste in un sistema modulare della capienza di 55 litri. • La Juma, specializzata in macchine per la pulizia di scale mobili, introduce i modelli Step 100 e Travel 600.

April/May 2016 | ECJ | 118

De Witte Stand 04.417 De Witte will be showing its range of colour-coded sponges for food industry use. Color Clean sponges comply with HACCP regulations and are designed to clean effectively without scratching surfaces. They trap less dirt than traditional products which reduces the amount of bacteria retained inside the sponge, claims the company.

Designed with a net structure, the sponges have polyurethane pressure spheres positioned inside them. These are designed to allow the operator to increase the force of their fingers on the

cleaning surface to provide extra cleaning power. The sponges are claimed to leave behind fewer fibre residues on cleaned surfaces than rival products and can be washed in a washing machine or dishwasher at temperatures of up to 90°c. www.dewitte.biz

Juma Stand 07.113 Latest products from Juma include the Step 100 and Travel 600 escalator deep cleaning machines. The Step 100 cleans the steps and risers simultaneously and in situ and is said to operate 62.5

Vepa Bins Stand 11.139 New from Vepa Bins is the Connector Bin. This fire-resistant recycling bin is made from powder-coated aluminium and has a 55 litre capacity. It opens at the front for easy emptying and comes with a slide-out sack holder to remove the need for operatives to lift out heavy waste bags. The Connector Bin has two rear wheels to make it easy to move and a built-in damper for noiseless closing. www.vepabins.nl

per cent faster than the company’s first Rotomac model. The Travel 600 features two additional spraying nozzles and an optimised vacuum system to make the machine more efficient, particularly when cleaning the edges of escalators. The Travel 600 can remove even old, sticky dirt according to Juma. www.juma-reinigungstechnik.de



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ISSA/INTERCLEAN AMSTERDAM

Hawk Leuco Stand 05.323

Hawk Leuco will be launching its MXT pumps. These are said to generate powerful jets of water at pressures of up to 150 bar and flow rates of 70 to 100 litres per minute. The pumps have ceramic plungers and double seals plus single seal support bushes and a new oil seal system on the rods. The reduced plunger diameter of the pumps results in less strain on the operator, according to Hawk Leuco. They are lightweight at less than 30kg and are said to have a manageable manifold housing that can easily be taken apart.

The pumps are designed for use in the maintenance systems of shipyards and industry and as a component of hydrosandblasting systems. They can be used in cleaning machinery, trains, heavy goods vehicles and coaches or on trailers for cleaning sewer lines. www.hawkpumps.com

Lucart Stand 11.301 Lucart will be highlighting its new Identity range of dispensers. Identity Toilet is claimed by the company to be the first toilet tissue dispenser to automatically cut the paper inside the unit. The system is said to reduce paper consumption by 45 per cent. Identity Hands also contains an automatic cutting system and is designed to reduce hand towel consumption. It has a fast refill system that is said to make

Identity Hands both practical and efficient. The range also includes Identity Foam Soap, Spray Soap and Nowater Cleaner. All products come in Identity dispensers in black and white versions. The range provides a coordinated look for washrooms and food preparation areas. Lucart will also be showing its EcoNatural Fiberpack tissue paper. This is made from recycled cellulose fibres obtained from drink cartons. All Lucart products fit all the company’s dispensers. www.lucartprofessional.com

• Leuco a lancé une nouvelle gamme de pompes Hawk MXT destinées à des nettoyeurs haute pression. • Lucart Professional propose des papiers de soie écologiques ainsi que des solutions de distribution de haute technologie.

• Leuco stellt Hawk MXT, eine neue Produktreihe mit Pumpen für den Einsatz mit Hochdruckreinigern, vor. • Lucart Professional bietet umweltfreundliche Tissueprodukte zusammen mit Hi-TechSpenderlösungen.

• La Leuco lancia una nuova gamma di pompe Hawk MXT adatte per uso sulle idropulitrici ad alta pressione. • La Lucart Professional propone prodotti ecologici in carta fra le sue soluzioni dispenser ad alta tecnologia.

April/May 2016 | ECJ | 121


ISSA/INTERCLEAN AMSTERDAM

• Ro.ial produit des non-tissés et tissus par dépôt à l’air pour les secteurs du nettoyage et hôtelier. • Prochem Europe propose un nouveau concentré de neutralisation des odeurs, rehaussé d’une éco-fragrance. • Spécialiste des rampes de chargement, WM System propose la station de travail portable Dynamic. • Ro.ial produziert Vlies- und Airlaid-Einwegprodukte zum Einsatz in der Reinigungsbranche und Gastronomie. • Neu von Prochem Europe ist ein geruchsneutralisierendes Konzentrat, das mit einem umweltfreundlichen Duftstoff angereichert ist. • Neu von WM System, dem Spezialisten für Laderampen, ist die tragbare Arbeitsstation Dynamic. • La Ro.ial produce prodotti monouso in tessuto non tessuto e prodotti professionali per le pulizie e l’ospitalità. • La novità della Prochem Europe è un concentrato neutralizzatore di odori con fragranza ecologica. • La novità della WM System, specializzata in rampe di carico, è la stazione mobile di lavoro Dynamic.

April/May 2016 | ECJ | 122

Ro.ial Stand 11.722

Ro.ial will be exhibiting a range of disposable non-woven and air-laid products at the show. The company claims that all its products are made using only clean energy obtained from solar panels on its factory roofs. Products on display will be aimed at the cleaning, wellness and sanitary sectors. www.roial.it

Prochem Europe Stand 01.128 Key developments to be shown on the Prochem stand will

include a performance upgrade to the company’s new Endeavor SX9500 extraction machine. This is now available with a waste tank float switch which is said to provide a more accurate method of alerting the operator when the tank is full. Launched in 2014 with a 150psi induction pump and 6.6ins vacuum motors, the Endeavor was originally upgraded with a 220psi DC drive pump and pressure switch plus a partial internal bypass. Demand for higher pressures and quieter vacuum motors are said to have led to the latest upgrade. The Endeavor SX9500 is equipped with a 500psi induction motor-driven CAT pump controlled by a by-pass pressure regulator giving a variable pressure of between 100psi

and 500psi. Also new is a single 8.4ins vacuum motor which provides good lift and air movement while still being quieter than the 6.6ins units. Also on show will be Prochem’s Galaxy and Steempro Powermax machines plus a wide range of hand tools and solutions from the company’s chemical range. www.prochem-uk.com

WM System Stand 03.325 WM System’s new Dynamic unit is said to be capable of changing any commercial vehicle into a functional work station. Equipped with a generator and a supply of compressed air, the Dynamic is portable and multifunctional. It is designed to allow operatives to continue working in the field and can be used for vehicle cleaning and repair applications. www.wmsystem.com


Easy, efficient and fast cleaning - Light and compact scrubber dryer ideal for narrow areas

Nilfisk SCRUBTEC 130E is a small upright scrubber dryer, designed for cleaning of mainly hard surface floors. Scrubbing and drying are done in one pass, so this machine will increase productivity dramatically. Compared to mop and bucket, which are normally used in narrow areas, cleaning is now carried out faster, and the space will be ready for immediate use.

Visit us at Interclean stand 01.439 www.nilfisk.com



ISSA/INTERCLEAN AMSTERDAM

Leafield Stand 01.227G Taking centre stage on the Leafield Environmental stand will be the Meridian recycling bin. This has been designed to make recycling easier by separating mixed recyclables and non-recyclable waste items at source. This is achieved using the design of the bin along with interchangeable lids.

soaps containing abrasives such as grit, walnut shells, pumice or D-Limonene. The stainless steel tubing resists rust while the valve design means the pump will fit the majority of four and five litre bottles. A convenient screw-top mechanism allows for easy transfer from an empty bottle to a new one. Also from Arjem is a range of heavy-duty wallmounted pumps. www.arjem.com

Wizkid Mats Stand 11.315

The 110 litre version was initially designed to offer two waste streams in one unit with a 70:30 split of mixed recycling and non-recyclables. A triple lid version was then introduced and further customised lids including a liquid reservoir and a 100 per cent lid option can be supplied. The system allows customers to reconfigure their bins to suit their recycling requirements without the need to purchase further bins. The Meridian range provides a flexible waste collection and ‘segregation at source’ solution. Leafield will also be showcasing its new EnviroStack stacking bin along with novelty recycling bins that take the form of a pencil, a ladybird and a penguin. www.leafieldrecycle.com

Arjem Stand 07.428B

Wizkid Antimicrobial Mats will be introducing the Wizkid Antimicrobial Urinal Mat and the Splash Hog Urinal and Deodorising Screen. The Wizkid Antimicrobial Urinal Mat is said to eliminate odours and keep urinal floors dry. The Splash Hog Urinal and Deodorising Screen reduces the risk of urinal splashback and deodorises a room for up to 60 days.

Annovi Reverberi Stand 05.109

The product changes colour upon contact with urine and returns to its original shade on rinsing. The Splash Hog is offered in a choice of four colours and in three fragrance choices. Wizkid provides a range of mats for urinals and washrooms for use around sinks and toilets. These are made from strong antimicrobial-treated fibres. www.wizkidmat.com

Fimor Stand 07.111 Arjem will be presenting its new portable AR300 Bottle Top Pump. This can be used for dispensing any soap in either liquid or lotion format including

produced by centrifugation to provide a homogeneous thickness and a surface that is claimed to contain no bubbles. Claimed to be highly consistent thanks to a dedicated manufacturing process, the material lasts longer than natural rubber and is resistant to oils, chemicals, bleach and other common floorcleaning agents. Serilor Clean is available in sheets of various thicknesses for converters and can be supplied in flat mono or triple layer, or with grooves according to the customer’s needs. It is also available in custom-moulded parts for suction blades or skirts. www.fimor.com

Fimor manufactures Serilor Clean, a squeegee material that is said to combine a high level of resistance with improved pickup capabilities. Serilor Clean sheets are

Annovi Reverberi will be relaunching its ARBC Series 6 portable pressure washer. This can be used as a stand-alone unit or on an aluminium chassis for easy manoeuvrability. The pressure washer can be supplied with a bespoke bracket that allows it to be hung on the wall. Comprising a hosereel locking system plus lance

storage, this is a tidy solution for storing a machine that has a 10-15 metre hose. ARBC Series 6 pressure washers are equipped with Annovi Reverberi’s triplex pumps with ceramic pistons. The connecting rod system has an automatic by-pass valve with pump head pressure discharge. The pump head is made from brass for enhanced durability and performance, and the pressure can be adjusted. www.annovireverberi.it

• La poubelle de recyclage de Leafield Environmental facilite les tâches de recyclage. • Arjem présente l’AR300, une pompe à savon liquide ou en lotion montée sur col de bouteille. • WizKid Products propose le Splash Hog, un écran désodorisant d’urinoir. • Pour une aptitude au ramassage et une longévité optimales, Fimor propose le matériau de raclette serilorCLEAN. • Annovi Reverberi a relancé ses nettoyeurs haute pression ARBC Série 6.

• Der Recyclingbehälter Meridian von Leafield Environmental wurde konzipiert, um das Recycling einfacher zu machen. • Neu von Arjem ist die Flaschenpumpe AR300 für Flüssig- und Lotionsseifen. • Neu von WizKid Products ist die deodorierende Urinaleinlage Splash Hog. • Laut Angaben von Fimor bietet das Abziehermaterial serilorCLEAN eine verbesserte Aufnahme und optimierte Dauerhaftigkeit. • Annovi Reverberi führt den Hochdruckreiniger ARBC Series 6 wieder ein.

• I contenitori per il riciclo Meridian della Leafield Environmental sono progettati per rendere il riciclo più facile. • La novità della Arjem è la pompetta per flaconi di sapone liquido e lozioni AR300. • La novità della WizKid Products è la griglia deodorante per urinatoi Splash Hog. • La Fimor afferma che il materiale per i tergivetro/tergipavimenti serilorCLEAN offre maggiore qualità di raccolta e massima durata. • La Annovi Reverberi sta rilanciando la sua gamma di idropulitrici ad alta pressione ARBC Series 6.

April/May 2016 | ECJ | 125


SERVING UP LIGHTWEIGHT GUM REMOVAL

Contact: sales@steam-e.com

www.steam-e.com Designed and manufactured in the UK

Steam-e Ltd., Lysses Court, High Street, Fareham PO16 7BE Email: sales@steam-e.com


ISSA/INTERCLEAN AMSTERDAM

Lehmann Stand 07.210 Lehmann will be exhibiting its Lewi line of professional tools for use on glass, façades and solar panels. These will include the Lewi Bionic line which features squeegees, washers, window scrapers and brushes.

Also from Lehmann is the Qleen Pure Water Cleaning System. This modular system consists of a pure water processing unit; a lightweight pole and various brushes for use in numerous cleaning applications and on a range of surfaces. Operators are able to work safely

and efficiently at heights of up to 21 metres using the Qleen system. www.lewi.de

• La nouvelle gamme Lewi Bionic d’outils de nettoyage proposée par Lehmann comprend des raclettes, laveuses et brosses. • Trojan Battery aligne des batteries avancées à décharge poussée, conçues pour maximiser la performance des machines.

Trojan Battery Stand 02.319A Deep-cycle battery technologies designed to enhance performance, reduce downtime and extend battery life will be at the Trojan Battery stand. Taking centre stage will be the company’s flagship deep-cycle flooded batteries featuring Trojan’s T2 Technology. This technology offers sustained performance and increased energy while also providing durability. Also on the stand will be the company’s HydroLink singlepoint watering system which is said to fill a set of flooded batteries in less than 30 seconds. Featuring an independent water level indicator, HydroLink accurately displays whether or not a battery needs watering.

An automatic valve shut-off system controls the electrolyte level within each cell. The HydroLink system saves time and money by helping to avoid premature battery failures. It is also claimed to prevent the need for batteries being replaced due to inconsistent watering. Trojan also offers a broad portfolio of deep-cycle AGM and gel batteries. These require minimal maintenance and can be used in locations where non-spillable batteries are required, according to the company. Features such as robust plates, advanced separators and proprietary paste and gel formulations are all claimed to extend the life cycle of these batteries. www.trojanbattery.com

• Die Produktfamilie Lewi Bionic mit Reinigungswerkzeugen von Lehmann umfasst Abzieher, Einwascher und Bürsten. • Trojan Battery bietet fortschrittliche Deep CycleBatterietechnologien zur Maximierung der Maschinenleistung.

• La linea di articoli per le pulizie Lewi Bionic della Lehmann include tergivetro, spazzole e attrezzi di pulizia. • La Trojan Battery propone tecnologie avanzate di batterie a ciclo profondo progettate per massimizzare il rendimento delle macchine.

April/May 2016 | ECJ | 127


ISSA/INTERCLEAN AMSTERDAM

• Pour usage dans l’industrie alimentaire, Detectamet propose des outils de nettoyage visibles par détecteurs de métaux et rayons X. • Le tampon de plancher EMR est réalisé par Concept Microfibre pour le nettoyage journalier ou le récurage de remise en état.

• Für den Einsatz in der Nahrungsmittelindustrie bietet Detectamet Reinigungswerkzeuge, die mit Metalldetektoren und Röntgengeräten erfasst werden können. • Die EMR Bodenpads wurden von Concept Microfibre zur täglichen Reinigung oder zum Restaurierungsscheuern konzipiert.

• La Detectamet propone attrezzi di pulizia rilevabili ai raggi X e al metal detector adatti per essere usati nel settore alimenare. • I dischi per pavimenti EMR sono stati progettati dalla Concept Microfibre per la pulizia quotidiana o per la pulizia a fondo e lucidatura.

April/May 2016 | ECJ | 128

Detectamet Stand 09.513 Detectamet promises to show dozens of new products. The company supplies food manufacturers with metal and X-raydetectable equipment to prevent the risk of contamination of food products. New launches will include squeegee blades, buckets, wipe holders and glove and cloth clips Detectamet will also be showing new metal and X-ray detectable polyester bags. These can be made the size of waste bin liners and used

to reduce the risks of undetected contamination. Also new will be metal-detectable paper that can be printed on using an office printer. www.detectamet.co.uk

Concept Microfibre Stand 04.233I Concept Microfibre will be showcasing its new EMR floor pads for daily cleaning and restoration scrubbing. These are effective against dirt and grime build-up. Using a combination of scrubbing power and absorbency, the pads are capable of removing soil, scuff marks and black heel marks from hard floors. EMR pads have a patented zigzag construction and the red pad contains polypropylene while the dark blue pad contains polyester and the light blue pad features microfibre. The pads are available in four sizes and can be used on any floor type

including carpets and mats. Concept Microfibre will also be launching the BUC030 Short Use Washing Pad. This Velcro pad is designed for cleaning and sanitising floors, walls and ceilings. The BUC030 weighs 13gm and each pad is said to be capable of cleaning up to 20sqm, sliding easily over all types of flooring without leaving any residues or smears. The pad’s construction comprises highly absorbent microfibre and non-aggressive abrasive stripes which enable it to easily remove dirt without scratching the floor surface. The pads, which have been trialled in hospitals and nursing homes, are 12x46cm in size and can withstand more than 50 washes. www.concept-microfibre.com


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ISSA/INTERCLEAN AMSTERDAM

Crisp Clean Stand 01.305 Crisp Clean will be showing its extensive range of mops, wringers and trolleys. These will include the Hytech and Ringo flat mop wringers plus i-Press, a compact solution for use in small areas. Also on show will be the company’s patented Solo damp mopping system which is said to ensure that the right

amount of solution is used on each mop without the need for pre-dosing. The Nipper Plus is built around

a modular stainless steel base and is said to offer enclosed secure storage, detachable enclosed units and a wide range of accessories. The trolley is fully flexible and customers can develop the system according to their requirements. Crisp Clean will also launch a new range of textile products and demonstrate its capacity for producing tailor-made mops designed to suit customer specifications. www.crispclean.co.uk

Moerman Stand 03.105 Moerman will be introducing the latest member of its ProClean product family. The Combinator is a component-based system that has been designed to save time and boost profits. Claimed to be ergonomic, lightweight and versatile, it is a combination tool that can be used either as a hand-held unit on its own or attached to an extension handle. It can be customised according to requirements and budget and is suitable for pole work.

The Combinator squeegee handle features a central aperture designed to accommodate T-bar components which can be purchased separately. A variety of T-Bar components and sleeve sizes can be accommodated. The Combinator handle can be used as an everyday squeegee handle by inserting the soft rubber ring provided and attaching a Liquidator, which is Moerman’s lightweight aluminium channel. The design of the microfibre washing sleeve reduces the weight. And the shape of the sleeve allows the Liquidator to clean up to the edges of glass for detail-free drying. www.moermangroup.com • Crisp Clean propose une gamme de systèmes de balayage humide et de chariots, y compris le Nipper Plus. • Moerman a mis au point la poignée Combinator, qui peut servir de poignée de raclette ou d’outil combiné. • Crisp Clean bietet eine Produktfamilie mit Moppsystemen und Reinigungswagen, einschließlich Nipper Plus. • Moerman hat den Griff Combinator entwickelt, der als Abziehergriff oder Kombiwerkzeug eingesetzt werden kann.

• La Crisp Clean propone una linea di sistemi mop e carrelli fra cui il modello Nipper Plus. • La Moerman ha sviluppato il manico Combinator, che può essere usato sia come semplice manico per tergivetro che come attrezzo multiuso.

April/May 2016 | ECJ | 130


HALL 10 Stand 10.507



ISSA/INTERCLEAN AMSTERDAM

De Nora Stand 07.204 De Nora will be demonstrating its compact on-site generation system. The Giselle can clean, sanitise and deodorise a wide range of equipment, furniture and surfaces within a few minutes and on demand. Using only tap water, salt and an electrical current, it produces a sanitising solution directly inside the bottle. This solution – named Soleva – is said to be environmentally-friendly and effective against viruses, bacteria, fungi and spores. Giselle is safe to use because no dilution is required and no chemical residues are left on the surfaces, claims the

company. The sanitising and cleaning effects of De Nora’s sodium hypochlorite solutions have been tested in care homes where they have reduced the germ rate by more than 90 per cent in the kitchens, bathrooms and resident rooms as well as on tables, counter tops and beds according to De Nora. Giselle is also said to be able to eliminate care home odours. The solution can be used at different concentrations and these can be selected via a multilingual menu. This is designed to prevent operatives from using excessive amounts of sodium hypochlorite. Giselle requires no expert knowledge and needs no direct water connection since it is equipped with a 10-litre canister. Once connected to the electrical outlet it is ready for use. And it reduces the quantity of chemicals, plastics and other materials that need to be transported and stored. www.denora.com

Wecoline Stand 01.111

Wecoline will be presenting two innovations. Products in the company’s Wecoline Full Cycle floor pads by Americo range are made from recycled PET bottles and are said to benefit from accelerated biodegradation. With the launch of the company’s second innovation - Wecoline Clean ’n Easy – Wecoline now claims to offer a complete range of single-use products. Ready-to-use cloths enable operatives to work more efficiently and both products can help the customer achieve savings, it says. The stand will feature the new Wecoline branding and logo. www.wecoline.com

• L’appareil Giselle proposé par De Nora Next produit une solution désinfectante à partir d’eau et de sel. • Wecoline a lancé un tampon de récurage rouge en matériau Americo pour le nettoyage journalier et à cycle complet de planchers.

• Bei Giselle von De Nora Next handelt es sich um ein System, das unter Verwendung von Wasser und Salz eine Desinfektionslösung erzeugt. • Neu von Wecoline ist ein rotes Scheuerpad für die tägliche Bodenreinigung, das aus Americo Full Cycle hergestellt wird.

• Giselle della De Nora Next è un sistema che produce una soluzione sanitizzante utilizzando sale e acqua di rubinetto. • La novità della Wecoline è un disco rosso per la pulizia giornaliera dei pavimenti fabbricato con materiali prodotti dalla Full cycle Americo.

April/May 2016 | ECJ | 133


ISSA/INTERCLEAN AMSTERDAM

• Activa Profile est la nouvelle gamme de chariots de nettoyage en aluminium de Hygienteknik. • Toolflex One est le nouveau support d’outil de nettoyage proposé par Delex.

• Hygienteknik stellt die neue Produktfamilie Activa Profile mit aus Aluminium gefertigten Reinigungswagen vor. • Toolflex One ist die neue Reinigungswerkzeughalterung von Delex.

• Activa Profile è la nuova linea di carrelli per le pulizie prodotti in alluminio introdotta dalla Hygienteknik. • Toolflex One è il nuovo porta attrezzi di pulizia della Delex.

April/May 2016 | ECJ | 134

Hygienteknik Stand 09.207 Hygienteknik will be presenting a new range of cleaning trolleys made from aluminium. The Activa Profile line reduces trolley weight by more than half while its modular construction makes it easy for customers to build the trolley that suits their needs.

described as a smart solution for organising cleaning equipment and consumables on the trolley. Hygienteknik trolleys are equipped with the company’s patented Activa Control mopimpregnating system which can now be used with disposable mops. Also on the stand will be the Activa Edge and the Activa HT25.0. The Activa Edge, which has a square-shaped pad that can be connected to a dust filter, can be used both for scrubbing and sanding applications. The Activa HT25.0 is a vacuum cleaner with adjustable speed which enables the noise level to be reduced when required. www.hygienteknik.se

Delex The company will also be showing a new range of accessories made from plastic and other materials. These will include the Xbox, which is

Stand 04.431 Delex claims its patented new tool holder will redefine what a tool holder looks like and what it can do.

Visit the ECJ stand 01.100 to find out about the new ECJ awards or visit www.ecjawards.com Said to be the result of advanced production technology, the Toolflex One can be used with handles of any diameter from 15-35mm. This simplifies the work of the user while also making the tool holder userfriendly, according to Delex. Described as both hygienic and recyclable, the Toolflex One has a click ’n go function that enables the user to quickly remove the holder from the new hygienic rail. Toolflex One and the Toolflex Hygienic System will both be presented for the first time at ISSA/Interclean. www.toolflexone.com


ISSA/INTERCLEAN AMSTERDAM

A&B Laboratorios Stand 09.406

New biological cleaning agents and enzymatic absorbent products will be among the highlights of the A&B Laboratorios stand. The company will be introducing new biological air purifiers, super-concentrated biological cleaners and the latest generation of disinfectants. A&B Laboratorios specialises in the development, manufacture and marketing of products with biological properties. Detergents, disinfectants, maintenance and water treatment products made using microorganisms and enzymes will be on show. These have been designed for industrial, institutional and commercial cleaning use as well as for degreasing applications. The company combines biotechnology with clean technologies to make products based on a life cycle approach that offer an alternative to traditional chemicals. These are said to maximise safety while promoting compliance and reducing the costs associated with chemical product consumption. All products are effective at low doses and other benefits include a reduced need for chemical storage; improved waste management and lower emissions. www.ab-laboratorios.com

SYR Stand 01.121B A bucket-free emergency solution for cleaning up spillages will be displayed on the Scot Young Research stand. SYR’s Rapid Response Cone system consists of a mobile safety cone and two mops. The safety cone is fitted with easy-glide castors to allow it to be rolled into place. Mop holders containing the company’s Rapid Mop and Dry Mop are attached

to the unit. The Rapid Mop is a flatmopping system designed for cleaning up spillages. Its lightweight alloy handle has an internal reservoir that allows the operator to lightly spray the floor ahead and the choice of mop-heads includes disposable and microfibre options. The Dry Mop has a 100 per cent microfibre head for rapid absorption and is said to leave no residue behind on floors which minimises the risk of slips and falls. The company will also be showing its patented Combine system which unites a Kentucky mop and a microfibre flat mop. These clip together with dry cloths for everyday cleaning tasks to effectively create a cleaning trolley. www.syrclean.com

Deltrol Controls Stand 02.235B

Deltrol Controls will be introducing its new Ziros Technology coils and dispense valves. Deltrol’s integrated coil connector styles such as Deutsch, Amp and Metri-Pack meet the IP69K standard which is claimed to be the highest level of water ingress protection. Other products include spade and wire lead coil terminations that meet IP67 standards. www.deltrol-controls.com

SMW Stand 04,223H SMW will be highlighting its W500 advanced fragrancing system. This is described as a user-friendly unit capable of

scenting areas of up to 800 cubic metres. The unit can be wall-mounted and is available with a wide range of fragrances. Also on show will be SMW’s new Scent Delivery Tower WX for larger spaces. This comes in a tower-shaped unit and is designed to scent areas of between 300 and 2,500 cubic metres.

SMW offers a full range of fragrance diffusers and scenting devices, all of which use micronebulisation technology. www.smw-france.com

Klindex Stand 04.115 A multifunctional single-disk machine capable of cleaning, grinding or polishing any surface will be a highlight of the Klindex stand. Available with motors ranging from 1.5 Hp to 4Hp in power, Bella features an ergonomically-designed handle, a sturdy frame and a reinforced handle rod. It has a built-in dust vacuum hood and large wheels for easy transport, and its interchangeable accessories have been designed to overcome any challenge that can occur at a construction site.

The handle is fully adjustable for comfortable working and the 18 litre water tank ensures high water autonomy. An optional LED light is available for working in poorly-lit environments. Bella features the company’s K4 planetary system which is designed to facilitate the sanding, grinding and polishing of stone, concrete and wooden surfaces. The machine has four rotating heads for use on demanding sanding jobs and is said to provide a smooth, markfree surface. www.klindex.it

• A&B Laboratorios de Biotecnologia est un producteur spécialisé de détergents et désinfectants à base de microorganismes et d’enzymes. • SYR expose sa gamme de systèmes de balayage humide, ses outils de nettoyage et son nouveau Cône à réponse rapide. • Deltrol a lancé une gamme de serpentins et vannes distributrices Ziros Technology. • SMW est un spécialiste de l’élaboration de parfums d’ambiance. • Bella est une nouvelle machine multifonction de nettoyage de planchers à disque unique de Klindex, dotée d’accessoires interchangeables.

• A&B Laboratorios de Biotecnologia ist auf die Herstellung von Waschmitteln und Desinfektionsmitteln auf der Basis von Mikroorganismen und Enzymen spezialisiert. • SYR führt seine Produktfamilie mit Moppsystemen, Reinigungswerkzeugen und dem neuen Rapid Response Cone vor. • Neu von Deltrol ist die Produktreihe Ziros Technology mit Spulen und Spenderventilen. • SMW ist auf die Entwicklung von Beduftungssystemen spezialisiert. • Bella ist die neue multifunktionale EinscheibenBodenmaschine von Klindex mit austauschbarem Zubehör.

• La A&B Laboratorios de Biotecnologia è specializzata nella produzione di detergenti e disinfettanti a base di microorganismi ed enzimi. • La SYR espone la sua linea di sistemi mop, attrezzi per le pulizie e il suo nuovo prodotto Rapid Response Cone. • La novità della Deltrol è la sua gamma di bobine e valvore erogatrici Ziros Technology. • La SMW è specializzata nello sviluppo di sistemi di profumazione. • Bella è la nuova macchina per pavimenti multifunzionale monodisco della Klindex dotata di accessori intercambiabili.

April/May 2016 | ECJ | 135



ISSA/INTERCLEAN AMSTERDAM

Newell Europe Stand 11.201 Newell Europe/Rubbermaid Commercial Products has launched a battery that transforms light into power. The company claims its new self-chargeable Lumecel batteries will prevent the need for batteries in air care and similar units from having to be replaced.

care, skin care and surface care dispensers. These comprise features such as a Days-To-Refill display and a scent replacement indicator. There is also an audio tone option. Rubbermaid Commercial Products makes products for the food service, sanitary maintenance, washroom and wastehandling markets. www.rubbermaidcommercial.com

Papergroup Stand 11.517 A coloured kitchen towel will be among the highlights of the Papergroup stand. The company’s new Tenerella colours line has been launched following the opening of a new paper mill. Papergroup uses soft and resistant fibres to make toilet paper, paper towels, industrial rolls, napkins and pocket tissues. Other products include jumbo toilet paper and medical sheets. www.papergroup.it Lumecel captures energy either from natural or artificial lighting. It is said to offer the same performance as conventional models while being more cost-effective since no further batteries need to be purchased. This means the battery need not be thrown away or changed during its lifespan of at least 10 years, according to Rubbermaid. The company claims this makes Lumecel environmentally cleaner than standard batterypowered units while saving on labour since the batteries no longer need to be checked or changed. They are also low maintenance since charging is not required before use. Lumecel works in any washroom that complies with current lighting for health and safety regulations, though optimum performance occurs at 300-500 lux. The LumeCel rechargeable energy cell comes from the same family as nickel metal hydride, which Rubbermaid claims to be among the greenest batteries around. Lumecel technology is to be installed across Rubbermaid’s Microburst 3000 platform of air

• Rubbermaid Commercial Products a lancé la Lumecel, une cellule de batterie rechargeable qui transforme la lumière en courant électrique, dispensant ainsi de recourir à des batteries. • Papergroup produit des rouleaux géants de papier hygiénique, des rouleaux de papier industriels, des feuilles à usage médical et des serviettes pour les mains.

• Rubbermaid Commercial Products hat Lumecel vorgestellt, eine wiederaufladbare Energiezelle, die Licht in Strom umwandelt und damit Batterien überflüssig macht. • Papergroup produziert JumboToilettenpapier, industrielle Papierrollen, medizinische Papierrollen und Handtücher.

• La Rubbermaid Commercial Products ha lanciato Lumecel, una cellula ricaricabile che trasforma la luce in energia elimindando così la necessità di batterie. • La Papergroup produce carta igienica jumbo, rotoli di carta industriali, lenzuolini medidi e asciugamani.

April/May 2016 | ECJ | 137


ISSA/INTERCLEAN AMSTERDAM

• Le groupe DHYS réunit cinq sociétés européennes de distribution de produit de nettoyage. • La gamme NexSys a été ajoutée à la gamme existante de batteries proposée par EnerSys pour les machines de nettoyage.

• Die DHYS Group ist eine Gruppe von fünf europäischen Vertriebsunternehmen für Reinigungsprodukte. • Neu im Sortiment mit Akkus für Reinigungsmaschinen von EnerSys ist die Produktreihe NexSys.

• Il DHYS Group è un gruppo di cinque imprese europee di distribuzione di prodotti per il settore del cleaning. • La novità nella gamma di batterie per macchine per le pulizie EnerSys è la linea NexSys.

April/May 2016 | ECJ | 138

DHYS Group Stand 09.101 The Distribution in Hygiene Specialist Group will be demonstrating the benefits of groupmembership to ISSA/Interclean visitors. The DHYS Group is made up of five European wholesale groups with around 100 member companies in 18 countries. It has access to more than 80,000 cleaning and hygiene products tailored to large-scale users on the international market. The group claims to offer the best purchasing options, distribution channels and services to international customers while

keeping down costs through global procurement. It is also said to offer an efficient distribution network and e-commerce solutions for product range planning, budget administration and documentation. www.dhysgroup.com

EnerSys Stand 01.114 Battery specialist EnerSys has added NexSys batteries to its product portfolio. The new batteries are designed for where opportunity charging, zero battery change and simple maintenance-free features are required. Compared to traditional flooded and gel alternatives, these batteries deliver significant operational benefits, sustainability enhancements and lifetime cost savings says EnerSys. They come in single 12V units or assembled batteries to suit various

floor care needs. Unique Thin Plate Pure Lead (TPPL) technology is designed to offer high energy density. The plates are thinner than the lead-antimony grids used in traditional motive power batteries, enabling them to store and deliver more power. Each battery enables 1,200 cycles from 60 per cent depth of discharge (DoD) when a full recharge from 60 per cent DoD takes less than four hours. NexSys batteries can be opportunity charged very quickly whenever required, such as during breaks or while operatives carry out other tasks. This, says EnerSys, helps to maintain continuous machine availability to support longer working hours, daytime cleaning and rapid response to emergencies without battery changes or costly spare units. www.enersys.com

Next ECJ - June/July


ISSA/INTERCLEAN AMSTERDAM

Euro Clean-Air Stand 07.544 Euro Clean-Air will be showcasing its most powerful all-in-one air duct cleaning machine, the BrushBeast. This combines brush cleaning and negative air cleaning in one unit. Equipped with four vacuum motors, the BrushBeast is said to remove even the heaviest soil build-up from air duct systems. The brush rotates at 450 rpm and loosens debris from the inside walls of air ducts. This is then vacuumed up via a nozzle behind the brush head. The rotating cable is enclosed within the hose which means the Brushbeast can be safely used in all types of duct applications including flexible duct work, according to Euro Clean-Air.

the dispenser meets disability codes says Bobrick. The company will also be showing its QuietDry series of warm air hand dryers. Operating at 70-72 dBA, these are described as being low on wattage but high on performance. Other benefits of QuietDry dryers are said to include efficient energy use and low maintenance while their die-cast aluminium or steel covers are designed to withstand heavy use or abuse. Other Bobrick highlights will include new models of its SureFlo Metallica automatic counter-mounted soap dispensers. These feature zinc bodies in various metal finishes to complement the washroom aesthetic. The top-fill mechanism of the bulk-fill soap system is said to be fast and convenient, and the dispenser has a status Indicator that alerts maintenance staff when a refill is required. www.bobrick.co.uk.

HD-GravItech is said to have a low profile and will continue to operate even when the handle is completely flat to the floor. This enables it to clean under furniture effectively. Claimed to offer superior edge cleaning, the machine has an on-board wand and stretch hose for easy cleaning of high-up and difficult-to-reach areas. The power head has a multilevel, four-position manual adjustment to provide good results on all levels of flooring while the brush drive motor is electronically protected against overloading. Handle weight is said to be lower than that of single motor machines. www.tecnicavacuums.com

Alani Stand 11.805

Emeis Group Stand 11.428

The machine can clean either rectangular or round ventilation ducts measuring from 80 x 80cm to 550 x 550cm and above, says the company. Other features are claimed to be high power, manoeuvrability and ease of use. The Brushbeast can be used in medical facilities, office buildings, hotels, petrol stations, gyms, schools, universities, city halls and private houses. www.euroair.pl

Bobrick Stand 11.417A Bobrick will be demonstrating its B-823 manual counter-mounted foam soap dispenser. This nonproprietary system is claimed to reduce post-consumer waste by up to 57 per cent. The patentpending top-fill design removes the need for awkward undercounter servicing while the low push-force required to operate

Emeis Group says its new HACCP-compliant hand dryer is capable of cleaning and purifying the surrounding air while simultaneously drying the user’s hands. This has been achieved by combining hand dryer technology with chemical solutions. The machine is suitable for use in the food industry and healthcare facilities, claims the company. Other items include the Urimat water-free urinal; the Ecodryer range of jet hand dryers; Don’t Touch Me, a range of touch-free sanitary equipment, and the Ecoware range of hygiene and sanitary equipment and accessories. www.emeisgroup.com

Tecnica Stand 01.432 Tecnica International will be launching a new heavy-duty upright vacuum cleaner.

The Auto Cut hand towel will be among the products being launched on the Alani stand. The three-ply towel is housed in a dispenser that gives out only one sheet of paper at a time. Each high capacity roll provides up to 800 hand dries. Auto Cut rolls can be supplied either with a core or coreless and are available in a portable dispenser which is said to protect the paper from bacteria, dirt and humidity. Also making their debut will be the company’s Mini Jumbo Plus toilet tissue rolls in one, two and three-ply versions. These come in a new embossed format. www.alani.es

Alfredo Llimona Stand 02.230 Alfredo Llimona will be showing a variety of brushes with different bristle types for floor and other cleaning applications. The company specialises in making brushes and pad holders for scrubbing and single disk machines. It also makes brooms for sweeping equipment. www.alfredollimona.com

• Euro Clean-Air est un spécialiste du nettoyage de systèmes de climatisation. • Bobrick met en avant la grande durabilité de son distributeur de savon B-823 monté sur plan de travail. • Emeis Group a lancé un sèchemain à air chaud répondant aux prescriptions HACCP. • HD-GRAVtech est le nouvel aspirateur-balai grand rendement de Tecnica International. • Alani, un producteur de papiers de soie, met l’accent sur les réductions aux niveaux des déchets, du stockage et du transport. • Alfredo Llimona est un spécialiste des brosses et porte-disque pour machines de nettoyage.

• Euro Clean-Air ist auf die Reinigung von Klima- und Entlüftungsanlagen spezialisiert. • Laut Bobrick ist sein neuer B-823 Schaumseifenspender für Waschtischmontage sehr nachhaltig. • Emeis Group lanciert einen Warmluft-Handtrockner, der laut eigenen Angaben den HACCPRichtlinien entspricht. • HD-GRAVtech ist der neue leistungsstarke Handstaubsauger von Tecnica International. • Tissueproduzent Alani konzentriert sich auf Abfall-, Lagerungs- und Transportverringerung. • Alfredo Llimona ist auf Bürsten und Padhalter für Reinigungsmaschinen spezialisiert.

• La Euro Clean-Air è specializzata nella pulizia dei sistemi di condizionamento e di ventilazione dell’aria. • La Bobrick afferma che il suo dispenser di sapone in schiuma B-823, montato sul piano di lavoro, è altamente sostenibile. • La Emeis Group ha lanciato un asciugamani ad aria calda che afferma essere conforme agli standard HACCP. • HD-GRAVtech è il nuovo aspirapolvere verticale professionale prodotto dalla Tecnica International. • La Alani, produttrice di prodotti in carta, si concentra sulla riduzione dei rifiuti, del magazzinaggio e del trasporto. • La Alfredo Llimona è specializzata in spazzole e supporti per dischi per le macchine per le pulizie.

April/May 2016 | ECJ | 139


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The most current and essential information Analyses the issues, news and events that impact cleaning industry professionals Lively combination of news, product reviews and in-depth comment Extensive network of correspondents bring you all the latest news from around Europe Regular supplements focus on specialist markets Website that features all ECJ content as well as daily news updates A comprehensive online directory of manufacturers and products

We’re going to the ISSA/INTERCLEAN exhibition

Amsterdam May2014 2016 Amsterdam10th 6th – 13th 9th May

Visit us at stand 01.100


ISSA/INTERCLEAN AMSTERDAM

• TMB aligne la TOR48, machine à disque unique orbital décrivant un mouvement oscillant haute fréquence. • Parmi les nouvelles solutions écologiques de nettoyage de Purodor Marosam figurent le nettoyant de verre Vitrinet Gel et le détergent désinfectant Scraper Evo.

• Die kreisende Einzelscheibenmaschine TOR43 von TMB arbeitet mit einer hochfrequenten Pendelbewegung. • Unter den neuen umweltfreundlichen Reinigungslösungen von Purodor Marosam sind der Glasreiniger Vitrinet Gel und das reinigende Desinfektionsmittel Scraper Evo.

• La macchina orbitale monodisco TOR43 prodotta dalla TMB utilizza un’azione oscillante ad alta frequenza. • Le nuove soluzioni ecologiche di pulizia della Purodor Marosam comprendono il detergente per vetri Vitrinet Gel e il detergente disinfettante Scraper Evo.

April/May 2016 | ECJ | 142

TMB Stand 01.421B TMB will be presenting its new TOR43 orbital single-disk machine. This uses a highfrequency oscillating action to tackle even the most challenging of jobs while reducing operator fatigue, claims the company. The orbital mechanism is designed to improve manoeuvrability and productivity even when used on difficult floors. The mobile machine head accurately follows the contours of uneven surfaces and provides good results even when working on marble, stone and cement. The machine can also be used on terracotta, wood and parquet. A range of accessories is available for applications such as heavy-duty scrubbing, wax removal, crystallisation, polishing and micro-polishing. This means that the TOR43 can perform a variety of tasks that might otherwise have required specialist

machines says TMB. The most lightweight version of the TOR43 can be used for cleaning rugs and carpets either with conventional methods or with ionised water. There is also an abrasive pad holder that allows the use of a doublesided abrasive disk for polishing wooden floors. www.tmbvacuum.com

Purodor Marosam Stand 07.542 Purodor Marosam is planning a range of product launches. These will include Vitrinet Gel, a gel glass cleaner and Scraper

Evo, a ready-to-use disinfectant. Other new products will include Rafale, an air freshener for use in large spaces; Pumafly Strike Mousse, an insecticidal product said to be effective against wasps’ and hornets’ nests; and Atout Vert Dégraissant Ts Évo, which is a powerful alkaline natural degreaser. Purodor Marosam makes a range of professional hygiene and maintenance products. www.purodor-marosam.com


Visit us at stand 01.227K British Pavilion


CUTTING EDGE CLEANING SOLUTIONS WITHOUT THE HASSLE

We know you have better things to worry about than your cleaning equipment, so we offer a fully integrated cleaning equipment solution ^OPJO VMMLYZ `V\ HSS [OL ILULÄ[Z VM HU V^ULK ÅLL[ ^P[OV\[ [OL OHZZSL or capital outlay. @V\ JOVVZL H ÅL_PISL OPYL WSHU MYVT V\Y O\NL YHUNL VM ZWLJPHSPZ[ cleaning equipment, and we take care of the servicing, maintenance, Z[HMM [YHPUPUN HUK JOLTPJHS JVUZ\THISLZ @V\ JHU ÅL_ `V\Y WSHU \W or down as you need to, and you have full 24/7 support from our specialist engineers. @V\Y OPYL WSHU JVTLZ ^P[O VUSPUL YLWVY[PUN YLTV[L ÅLL[ THUHNLTLU[ technology and asset management, so you get full visibility from your desktop, tablet or mobile. Find out why Reintec is different at reintec.com or by calling 08456 02 82 71

UK: 08456 02 82 71 / ROI: 1800 81 27 43 Safety / Value / Availability / Support


CLEANING MACHINE RENTAL

Weighing up the options For any operation offering professional cleaning services, the management of its equipment can present numerous headaches – including downtime, maintenance and repair, compliance and replacement. The traditional route chosen by many service providers has been straightforward purchase. However a different option is becoming increasingly popular, which is long-term rental of cleaning machines. ECJ takes a closer look at what’s involved.

“If a machine rental company removes the stresses of running a machine fleet from a cleaning contractor – which are mainly service, maintenance and testing – it’s a huge headache taken away.”

The permanent rental of professional cleaning machines is experiencing significant growth in the sector, where it’s now seen by many as a cost-effective and hassle-free alternative to purchasing and managing a fleet of equipment. One rental company taking a lead in the UK market is Reintec, previously HSS Outsource. HSS is one of the UK’s top hire companies, renting everything from tools and skips to generators and powered access platforms. In 2010 it started hiring out professional cleaning machines for the first time. Paul Lewis is the man who got the business up and running, and he is still managing it today. “When we first started in the market, hiring of cleaning machines was perceived as expensive and there was something of a stigma attached to a cleaning company not buying its machines,” he explains. In 2011 HSS Outsource was launched for the professional cleaning market, now called Reintec. The company offers a permanent hire solution on all types of cleaning machines – vacuum cleaners, carpet cleaners, scrubber dryers, single disk machines, sweepers and escalator cleaners. All equipment is branded under the Reintec name. “From then to now, the market has shifted extensively,” explains Lewis. “Hiring is now an acceptable option, and actually it’s often the preferred route for many cleaning service companies. Competition within the hire sector has also increased significantly.” The key difference with the Reintec model from traditional hire businesses when it was founded is that rental is designed to be permanent. Every six months, each machine is exchanged for planned maintenance. If it breaks down, it’s swapped for a working one within 24 hours. There’s just one telephone number to call with problems, none of the worries associated with owning cleaning equipment – says Reintec – and the rental option saves time and money Lewis also claims.

Equipment is rented on a minimum contract term of 12 months. “The aim is to remove the risk of capital investment for our clients,” Lewis explains. “If a contract finishes, for example, and the number of sites decreases, we take the machines back with no penalty. Many cleaning companies have a ‘machine graveyard’, whereas with the rental solution this does not happen.” All equipment is said to be fit for purpose and machines are exchanged every six months. “Contractors are effectively buying a service that allows them to clean floors,” is how Lewis describes it. “Many think rental is expensive but this is about total cost of ‘ownership’,” he continues. “The market would have evolved that way I believe but we offered a new way of doing things.”

Conditions changing He points out market conditions have changed in that clients of cleaning service companies want more in terms of service, but do not want to pay any more for it. “The risk of investment for large contractors is so high when they have to buy a fleet of machines for each new contract. This type of option allows them to focus on their core business.” The customer profile of rental clients varies widely - from large service providers to contract cleaners, FMs, mediumsized businesses and in-house operations. “Everyone’s margins are being squeezed and every business is looking for new solutions.” There are three key advantages of renting cleaning equipment according to Lewis – savings in time, cost savings and guaranteed compliance. And compliance is a key issue to take into account Lewis points out. “Many businesses are worried about prosecution for non-compliance of machinery. We keep a list of all equipment, with its last testing dates and other relevant information.” In 2013 Reintec acquired the machine servicing and repair company TecServ – Continued page 146

April/May 2016 | ECJ |145


CLEANING MACHINE RENTAL Weighing up the options (continued) and by hiring them the headache was taken away.” The key benefit of rental in Quinnin’s opinion is the reduction in downtime when equipment is out of action. “Machines are replaced within 24 hours with our rental solution. Compare that to having to wait for three or four days sometimes for an engineer to come out and the advantages are obvious.

Responsible disposal this gave it the capability to service equipment from other manufacturers on-site. So now the company can look after cleaning machines from any producer. “Often our customers are loyal to certain brands so we offer them that flexibility,” explains Lewis. “Many have some machines on hire, some owned and some moved from other sites.” Short-term hire is also possible and becoming increasingly popular. “We find businesses are now renting machines for tasks such as car park sweeping, deep cleaning and carpet cleaning because there is no need for them to own them. They are simply not in use for most of the time.”

Manufacturer partners Reintec has five manufacturer partners in the cleaning machine business, however all machines are branded under its own name. “The brand of the machine has no relevance,” Lewis points out. “All that matters is each machine is fit for purpose, ticks all the boxes in terms of features and fulfils legislative requirements. “And the reality of hire is that equipment is often not looked after particularly well on contracts.” Machines are selected for their reliability, durability and simplicity. The selection is fairly small and there are no elaborate features on the machines. “The range is de-branded and consistent, and we carry out our own training and produce our own manuals,” explains Lewis. All machines have a unique tag so they can be monitored and tracked at all times. The logistics operation behind a rental business like Reintec is extensive: there are dedicated locations, trucks and drivers throughout the country. And in order to do equipment exchanges in the timescale Toute entreprise offrant des services de nettoyage industriel est confrontée aux différents problèmes de la gestion de son parc de machines. Traditionnellement, de nombreux prestataires de services ont opté pour l’achat pur et simple leur leurs équipements. Cependant , l’option de la location à long terme de machines de nettoyage est adoptée de plus en plus.

April/May 2016 | ECJ | 146

promised the organisation has to be both well planned and reactive. As Lewis perceives it, there has been a real shift in buying versus hire in the cleaning sector. “We now see much more focus on end-to-end solutions. There is a need to differentiate your business in the market, to bring innovation and add value.” The fact machine manufacturers themselves have moved into the rental market in recent years also illustrates this change in how the market is operating. Clients can transact however they like, most choose to operate on a monthly basis in terms of invoicing. There is a framework contract and a year tends to be the minimum. “We do offer flexibility in many areas and can usually offer an arrangement that best suits the client’s needs,” emphasises Lewis, stating operational flexibility and predictability as key advantages of rental. “Ultimately rental is about trying to help customers manage their spend better, and even streamline it,” concludes Lewis. One company that is convinced about the benefits of cleaning equipment rental is Carillion, a leading integrated support services company offering cleaning services as part of its portfolio. Stephanie Quinnin is head of cleaning. She explains that she combines rental of equipment from Reintec and purchase when it comes to managing the cleaning machine fleet. “We have been renting for around four years when Reintec first started offering the service.” “I first got the idea when one of our team had decided to put a rental option into one of his contract bids,” she adds. “Maintenance and breakdowns can be very costly when you own a fleet of machines Bei einem Unternehmen, das professionelle Reinigungsdienste anbietet, kann das Management der Ausrüstung zahlreiche Probleme aufwerfen. Die herkömmliche Route, die von vielen Dienstleistern gewählt wurde, war der direkte Kauf. Eine andere Möglichkeit erfreut sich jedoch zunehmender Beliebtheit: die Langzeitmiete von Reinigungsmaschinen.

“We also don’t have an issue with getting our rental equipment disposed of responsibly – parts are recycled as much as possible for example. And there is a rolling programme of replacement which means equipment is always up-to-date and, most importantly, always compliant with latest legislation because our rental company is responsible for all relevant testing.” Carillion mostly hires tub vacuums, uprights and rotary machines, as well as scrubber dryers if necessary. The rental company is also responsible for getting the equipment on-site, training provision, etc. “Everything is taken care of for us. For me it really is the best solution,” Quinnin says. Quinnin goes on to explain that when purchasing machines, there is less opportunity to adopt innovations and new technology because the cleaning service company is already committed to significant investment. “By hiring our machines we can take advantage of new developments as they enter the market.” Why is rental not more widespread in the cleaning sector given that there are so many advantages? “As an industry it is very slow to change and I believe that is why rental is not the norm,” replies Quinnin. Carillion will continue to increase the number of machines it rents rather than buying where it is appropriate and if owned machines are coming to the end of their life they will often be replaced with rented ones, Quinnin says. She sums up the benefits of hiring equipment from her perspective. “If a machine rental company removes the stresses of running a machine fleet from a cleaning contractor – which are mainly service, maintenance and testing – it’s a huge headache taken away.” Per ogni attività che offre servizi di pulizia professionale, la gestione delle sue attrezzature può presentare numerosi grattacapi. Il ruolo tradizionale scelto da numerosi fornitori di servizi è stato finora il semplice acquisto. Un’opzione diversa sta però diventando sempre più diffusa, cioè il noleggio a lungo termine delle macchine da pulizia.


Stand Number: 09.308


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SMART TECHNOLOGY

The soft sell Cleaning is a traditional industry, and one that is slow to adopt change. But smartphones, tablets and other technological breakthroughs have infiltrated every sector over the past 10 years – and cleaning is no exception. So how is the industry adapting to changing times? Ann Laffeaty finds out.

“The core of the cleaning industry is people, and high-tech solutions can support those people with smarter choices that help to evolve how we work in terms of people management.

Cleaning used to be all about hard manual labour. Mops, buckets, brooms, detergents and water – all of them used in conjunction with a healthy dose of good old-fashioned elbow grease – these were once the mainstays of an industry that has been around as long as, well, dirt. But automation has revolutionised all our lives and there has been a corresponding impact on the cleaning industry. State-of-the-art sweeping, scrubbing and vacuuming machines – even robots – are now being employed to help shoulder much of the hard graft. The industry barely had time to become accustomed to a new age of mechanical cleaning when another breakthrough emerged. Smartphones, tablets and the Internet of Things have all made the world barely recognisable from how it was as little as 10 years ago. But how receptive has the industry been to new technology? Are cleaning companies embracing the high-tech solutions that are increasingly coming on to the market? Or are they doing their best to resist them? Kärcher’s digital products manager Dr Friedrich Volker concedes that the cleaning industry has been a late adopter of the Internet of Things. “Other industries such as the automotive sector used to be far ahead of us,” he said. “However this has changed over the past two years or so. Digitalisation is significantly affecting the cleaning industry and suppliers and customers alike have begun to face the resulting challenges and embrace the opportunities.” Kärcher offers a telematics system for organising its machine fleets. Kärcher Fleet allows commercial cleaning contractors to use GPS and mobile telephony to find out where its scrubber dryers and sweepers are deployed and the condition they are in at any given time. A similar system is in operation for the company’s water dispensers and gantry wash systems. “Customer feedback in general has been

very positive and enthusiastic,” said Volker. “Clients definitely see the cost and timesaving benefits of the system. Some have expressed concern regarding data security but their worries usually go away once we have explained our security measures.” Kärcher Fleet uses a telematics box the size of a smartphone that can be fitted to scrubber dryers and sweepers. The information it collects is encrypted and made available on a universally accessible cloud server. The box, which can also be retrofitted to Kärcher machines and to other manufacturers’ product lines, is supplied with a SIM card that functions worldwide. The operator then simply has to switch on the telematics box and log in via the Internet. A particularly smart feature of the Kärcher Fleet system is the fact that it targets the relevant operative with the information it collects. “For example machines that are due for servicing are highlighted for the branch manager’s attention while the controller receives information about the fleet’s capacity utilisation rate,” said Volker. “Meanwhile information is specifically supplied to the facility manager to allow him or her to check the machines’ battery status and to produce work documentation. This all makes it possible to plan, track and document machine deployment efficiently.” Meanwhile, a growing number of companies are also becoming receptive to new technology in terms of hygiene provision according to European marketing manager for SCA Anna Konigson Koopmans. “However it does vary according to the industry and we see a particularly high interest in the hospitality, retail, transport and healthcare sectors,” she said. Konigson Koopmans feels that the developments of the last decade have paved the way for new ways of working. ”Just think of the smartphone: 10 years ago it was nothing and now it is the interface for almost everything,” she said. The company offers Tork Solutions Continued page 150

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SMART TECHNOLOGY The soft sell (continued)

which provide digital services based on connected washroom devices. Tork Solutions consists of Tork EasyCube and Tork SmartFresh. Tork EasyCube is a cloud-based system that uses smart dispensers to provide real-time data that allows facilities staff to anticipate cleaning and refill needs before they happen. Tork SmartFresh is a system of panels for toilets and urinals that feature automatic air-freshening and cleaning. “Tork SmartFresh also offers an integrated media screen while the real-time data it generates facilitates more efficient and needs-based washroom cleaning,” said Konigson Koopmans. “Tork Solutions has been received with great interest from many companies – and competitors – and we have these services up and running across a variety of industries. They range from amusement parks and large sports facilities to universities and fast-food restaurants, but what unites all these customers is the fact that they all have an ‘early adopter’ mindset along with a genuine interest in improving their way of working.” But she admits it is not always easy to convince customers to switch on to new technology solutions. “Having good arguments in place is crucial,” she said. “We have also found it important to closely connect the discussion about our solutions with our prospects’ identified focus areas. When we do so, the discussion becomes much more relevant.”

Customer trials can also help to persuade a prospect to commit to a new solution, she says. “Trials work particularly well in larger locations,” says Konigson Koopmans. “Since the Internet of Things is still in its infancy we also know that testimonials from happy customers are important to illustrate what we can deliver.” Pancomp International’s sales director Jan Makela agrees with the consensus that the cleaning industry has become more receptive to new technology over the past 10 years.

À quel point est-il facile pour une société de logiciel de vendre ses produits au secteur de la propreté? Ce secteur est-il réceptif à de nouvelles solutions et embrasse-t-il la nouvelle technologie, ou y résiste-til? ECJ cherche à le savoir.

Wie leicht fällt es Softwareunternehmen, ihre Produkte an die Reinigungsbranche zu verkaufen? Wie empfänglich ist die Branche für neue Lösungen, und wird die neue Technologie bereitwillig angenommen oder gibt es Widerstand dagegen? Das ECJ erfährt Näheres.

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Competitive edge “Companies are recognising that they cannot survive in an increasingly competitive environment without a system that increases productivity and efficiency,” he said. “Technology has become the way to gain productivity improvements and there is a clear need for systems that improve productivity. Resource costs are inevitable but cost savings are still required - and these are extremely hard to find elsewhere in the business.” Pancomp offers time and attendance and employee management solutions for the cleaning industry. The company also offers the Pancomp Clean Smart App which provides a two-way exchange between the end customer and the cleaning service. The app enables the cleaner to clock in and out and report any extra work they take on or pauses they might make. Work

instructions can be received via a smartphone and the cleaner is able to transmit information to Pancomp Clean when reporting any deviations from the cleaning plan. The Pancomp App also allows customers to provide ratings and feedback to the cleaning service and even take photos as supporting evidence in order to highlight any issues. So it seems that the industry is moving forward at a rapid pace, and companies agree that this is the shape of things to come. “Management solutions are a must for a thriving business in this day and age,” says Makela. “They help the industry to evolve with a lower level of human error. They can also provide more transparency in services; greener businesses that use less paper and safer working environments through visibility into remote sites. “Nearly all industries are already benefiting from some high-tech solution and the trend is set for technology to increase its presence - even in the most manual and labour-intensive of industries.” Kärcher’s Volker predicts a significant transformation in the cleaning industry over the next few years. “Robotics, Internet of Things solutions and mobile applications will make cleaning processes both smoother and significantly more cost-efficient,” he said. “Cleaning machines will be communicating with smart building IT-platforms and this in turn will provide the necessary data for on-demand cleaning solutions.” And SCA’s Konigson Koopmans concurs. “Think of toilet paper,” she said. “What could be more analogue than that? Nevertheless we have shown there to be evident benefits in the move towards making cleaning digital. That shift is happening now and it is here to stay. We have created an entire system based on connected devices – simply because it is of benefit to facility managers and cleaners. “The core of the cleaning industry is people, and high-tech solutions can support those people with smarter choices that help to evolve how we work in terms of people management. As long as there are important benefits to be reached, new technology and new Internet of Things applications will follow.” Con che facilità le aziende di software vendono i loro prodotti alle imprese di pulizia? Fino a che punto il settore è ricettivo a nuove soluzioni ed è incline ad adottare la tecnologia o a resisterla? ECJ indaga.


SMART TECHNOLOGY

Service boost To help tackle the challenge of managing field service teams SAMGO has developed a software which it says ensures each engineer is working to his full potential. And it claims that operating efficiency improvements of up to 30 per cent can be achieved. For the engineer it handles call scheduling, site information, parts drawings and training videos. It creates dockets on site that, once signed, are converted to invoices instantly. SAMGO also has a client dashboard showing all equipment and service history. It gives each machine real-time scores based on condition and functionality, and automatically picks poor performing machines based on repair spends and red flags them. www.samgo.io

New modules Templa has recently launched four new business process mod-

ules for its integrated contract cleaning management software TemplaCMS. CMS Dashboards presents management information across different performance measures in a graphical format on key staff’s log-on screen. It ensures up-to-date financial, operational and compliance data is available for immediate review and action. CMS Advanced Forms releases operations managers from completing paper forms and returning them to the office. It allows the design of routine

Next ECJ - June/ July edition

forms such as new starter or training records to the company’s precise specification and contains intelligent fields, where data entered remotely on a form automatically creates or updates the appropriate record on the company’s central database. If a contractor’s business model includes the sale and delivery of cleaning and washroom products or the collection and replenishment of client consumables then CMS Hygiene Services helps manage the process. It enables staff to raise a client order, schedule a delivery and raise the invoice in one keying session. If a country’s employment laws means a contractor must comply with fixed rules on staff remuneration, such as pay scales, overtime rates, weekend premiums, etc CMS Award Interpretation builds these rules into the payroll system, ensuring that staff are automatically paid correctly. www.templacms.co.uk

• Le logiciel SAMGO réalise des efficiences d’exploitation parmi les opérateurs. • Le système TemplaCMS permet aux entreprises de propreté de centraliser leurs données dans une base de données unique via différents modules.

• SAMGO teilt mit, dass seine Software konkrete betriebliche Leistungen unter dem Servicepersonal ermöglicht. • TemplaCMS gestattet es Reinigungsunternehmen alle Daten durch verschiedene Module in einer einzigen Datenbank zu zentralisieren.

• La SAMGO afferma che il suo software consente efficienza operativa tangibile fra il personale dei servizi. • La TemplaCMS permette alle imprese di pulizia di centralizzare tutti i dati in un singolo database tramite vari moduli.

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BUSINESS: SELF-EMPLOYMENT

Self-employment - a better life?

Self-employment is on the rise in Europe and being promoted as an important driver of the economic recovery at a time when traditional job markets remain depressed across the region. Hartley Milner looks at why people are increasingly leaving the workplace to embark on an employment path fraught with risk and uncertainty. The world of work has been turned on its head in recent years. Jobs for life and generous final salary pensions reaped by the post-war baby boom generation are fast fading into mythology. In this age of austerity, job insecurity is the new norm, driving us to work harder and put in everlonger hours, often for little extra reward. For besieged employees looking to break free of their shackles and reap more of the fruits of their endeavours setting up on their own can offer that escape. In a poll, 45 per cent of EU citizens expressed a preference for selfemployment over being in permanent work, citing job satisfaction and the opportunity to strike a better work-life balance among the perceived key benefits. In reality, the proportion of the region’s workforce in self-employment in 2015 was just over 16 per cent (37.8 million), but that is still two per cent more than for the previous year, and the upward trend is forecast to continue until at least 2020. Figures show that self-employment

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appeals more to men than women. More than two thirds of the selfemployed work on their own, though the proportion varies between member states. They are a diverse group, ranging from freelance professionals such as airline pilots, engineers, IT consultants and medical and care sector workers to domestic and office cleaners, gardeners and construction workers. In surveys, the fear of being made redundant due to the economic crisis remains the single biggest worry for those in full-time work, stoked by concerns about the impact of laboursaving technologies. Some respondents report having been made redundant more than once due to one of the above or a combination of the two. “The threat of losing your job is very real in a recession, so you feel you have to give a little more to your boss every day to convince him that the business would go under without you,” said Dean Saddler of employment agency Rightjob UK. “For their part, it is tempting for employers to exploit this insecurity to squeeze more out of their people for little or no extra benefit. So it is clear why employees may see working for themselves as an attractive proposition. “The self-employed traditionally flourish in straitened times such as these because there are more opportunities out there for them and the rewards can be substantial,

depending on how much effort they put in. Self-employment may be just the thing for you if you thrive on working alone and don’t mind putting in long and often erratic hours. It can allow you to focus on providing a product or service you believe in and are good at producing. “Many types of self-employment lend themselves well to working from home, which might save money and provide some flexibility, particularly for those with families. And you are going to save on the dreaded daily commute, often regarded as one of the most stressful periods of the day.

Scale your own business “Working for yourself also allows you to scale your business – you determine how much or how little you want to work. If successful, you could make a lucrative living in the long run or perhaps you are just looking for a little peace of mind and freedom to pursue other interests. “One of the big advantages of working from home is that you are in a less pressurised environment without continuous distractions. Workloads are such nowadays, particularly in middlemanagement roles, that employees frequently find themselves having to work well beyond the nine-to-five, which means taking work home. People often say they get more done working from home, and it can set them thinking ‘hmm, do I need all


BUSINESS: SELF-EMPLOYMENT this hassle? I could do this for myself and keep more of the rewards’. “The rewards may also not attract such high levels of taxation, but selfemployment tax rates vary greatly between EU countries and a fair proportion of the benefits from being self-employed may be eaten up by having to employ a professional to manage your tax affairs unless, of course, you feel confident about filing your own tax returns. “Most tax systems allow the selfemployed to claim against tax for items such as electricity, heating and water, any local taxes and mortgage interest for the use of their home as an office space. However you will need to take into account how many hours a week you are using the space and then calculate the cost of the room per hour. “From a boss’s point of view, taking on a self-employed person is better than an employee because in most of Europe the self-employed do not enjoy the same raft of rights as employees, such as paid holidays, statutory sick pay, maternity and paternity leave and the right not to be unfairly dismissed – or entitlement to

statutory redundancy pay. An employer may make an employee redundant, only to re-employ them in a freelance capacity as and when needed.” Evidence of the impact of technology on full-time employment is limited, but there are those who argue that overall almost as many, or even more, jobs have been created than lost.

Way out of unemployment “The technology sector employs millions of people worldwide, including many who are self-employed, and with innovation happening all the time it can only continue to grow, creating millions more new jobs,” Saddler continued. “And an industry built on high levels of expertise and offering big rewards to its innovators increases spending power and demand for products and services in traditional markets, creating new opportunities here too.” Self-employment tends to be higher in southern and eastern countries. Greece has the highest rate with more than 36.9 per cent of its workforce self-employed last year. Like Greece, Italy (25.1 per cent), Poland (21.8 per cent) and Spain (17.9 per cent) have traditionally had a high

proportion of self-employed workers due to the nature of the work available, comprising primarily agricultural, servicebased and informal work. Self-employment is also seen as a route out of unemployment in countries with poor labour market conditions, while northern and western European economies have traditionally had a far lower rate of self-employment in their workforce. However even here the picture is changing as opportunities continue to decline or remain flat in waged and salaried employment. And this is no more true than in the UK and the Netherlands where selfemployment has surged in recent years and is making a significant contribution to the labour market recovery of both countries. In fact self-employment in the UK is at its highest level since records began almost 40 years ago, with taxi-driving, media, accountancy, construction and carpentry among the most common occupations. There are 4.6 million people working for themselves in the UK, representing 15 per cent of the total Continued page 153

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BUSINESS: SELF-EMPLOYMENT Self-employment - a better life? (continued) workforce compared to 13 per cent in 2008 and 8.7 per cent in 1975. The rise in self-employed workers accounts for 40 per cent of the growth in UK employment since the second quarter of 2010. This is a startlingly high proportion, given that in 2010 just 13 per cent of workers were self-employed. Meanwhile the self-employment rate in the Netherlands rose from a pre-recession rate of around 12 per cent to more than 15 per cent in 2014. Since the financial crisis started at the end of 2008, the number of Dutch jobs has been falling, while more and more people are starting their own business. Job losses are especially numerous in the care and construction sectors. The care sector is now no longer the employment provider it used to be, partly as a result of cutbacks in childcare. If the current growth in self-employment continues in the UK and the Netherlands, then in 10 years from now they could have self-employment rates approaching those of Poland, Spain and other south/eastern European nations.

Less than 10 employees Micro-enterprises run by the self-employed – those having less than 10 employees – account for around 30 per cent of all employment in the EU, of which nearly a third are in the wholesale/retail and motor vehicle and motorcycle repair sectors. These figures are important to the European Commission. In its Europe 2020 strategy, the EC recognises that entrepreneurship and self-employment are key to “achieving smart, sustainable and inclusive growth” across member nations and says its top priority is “to get Europe growing again and to increase the number of jobs without creating new debt”. In its support of entrepreneurship and self-employment, the Commission is focusing its efforts on: • Business start-ups by the unemployed and people from vulnerable groups • Support for social entrepreneurs • Making micro-finance more accessible, and seeks to: • Increase knowledge about entrepreneurship and selfemployment • Build capacity in EU countries and regions • Support entrepreneurship financially. • Adjust tax regulation and access to social protection.

Le travail à son compte progresse en Europe. Il est actuellement promu comme un moteur de la reprise à un moment où les marchés traditionnels du travail restent déprimés à travers la région. Hartley Milner explore les raisons qui poussent des travailleurs toujours plus nombreux à quitter leur emploi salarié pour s’engager sur une voie semée de risques et d’incertitudes.

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In Europa nimmt die berufliche Selbstständigkeit zu und wird als wichtige Antriebsfeder der wirtschaftlichen Erholung gefördert, und das zu einer Zeit, in der der traditionelle Arbeitsmarkt in der gesamten Region weiterhin flau ist. Hartley Milner betrachtet die Gründe, aus denen Menschen ihre Arbeitsstelle verlassen, um einen Arbeitsweg voller Risiken und Unsicherheit einzuschlagen.

In Europa, il lavoro autonomo è in aumento e viene promosso come fattore importante per la ripresa economica in un periodo in cui il mercato tradizionale del lavoro rimane in depressione in tutta la regione. Hartley Milner esamina i motivi per cui le persone stanno sempre più frequentemente lasciando il posto di lavoro per intraprendere un percorso lavorativo carico di rischi e di incertezze.


Cleaning prod uc ts



COLOUR CODED GLOVES

Hand in glove Disposable single use gloves are one of the most frequently overlooked aspects of providing teams with the most appropriate cleaning equipment, but they ought to be one of the basics, especially when it comes to colour coding – says Chris Wahlers of Unigloves.

Disposable single use gloves are one of the most frequently overlooked aspects of providing teams with the most appropriate cleaning equipment, but they ought to be one of the basics, especially when it comes to colour coding, which it is now possible to adopt holistically, thanks to the advent of the yellow nitrile glove. Cleaning operatives should also always be provided with correctly fitting gloves for use; so your team will be better able to work more effectively, safely and efficiently. Cleaning is, by its nature, largely a hands-on occupation. Although there are specialist machines for certain functions such as floor polishing and high level window cleaning, a great many cleaning tasks are still carried out most effectively by hand, by well trained and equipped operatives. Strange then, that we often give so little thought to protecting the hands of those employees whose work depends on them; and that we often overlook them in applying colour coding. Most cleaning companies now follow a colour coding system, often using red equipment, buckets, cloths, etc for washrooms and bathrooms, green for kitchen areas and blue for general areas such as bedrooms, offices and hallways. Yellow equipment is frequently used in care settings and for those situations requiring careful infection control. Until recently it hasn’t been possible to follow these colour allocations through to the specification of gloves, as not all colours were available in all types of gloves. This is a situation that manufacturers have been addressing. In the absence of a yellow glove it was not possible to follow the colour code when it came to nitrile gloves, which was unfortunate given the importance of infection control. However we have as manufacturers worked hard to overcome this and can now support the adoption of colour coding more comprehensively. Nitrile gloves now come in yellow as well as red, blue and green, so that the colour code can now be followed by all cleaners.

In a highly competitive industry, being able to include holistic colour coding as part of a tender document when bidding for new contracts serves to demonstrate to the prospective client that the bidder pays great attention to detail. Furthermore full colour coding is an advantage when managing cleaning teams. The complete avoidance of cross-contamination is particularly vital in care settings, so colour coding is more essential here than elsewhere; yet this has been, until now, the one area in which it was not possible to follow the yellow colour coding. In the past cleaners had to be issued either with an alternative colour or a colourless glove; this diluted the message of keeping equipment segregated.

Sticking to procedures This may seem a trivial distinction, but in an industry which employs technicians who may not speak the same language as team leaders fluently, or may be hearing impaired, it may be difficult to convey or to understand the importance of adherence to cross-contamination prevention procedures. Strict colour coding, including gloves, overcomes this problem with simplicity. If each member of the team has colour coded gloves, as well as buckets, cloths, etc the supervisor can spot at a glance if a member of the team is not properly equipped, or even if they are working in a different area to the one allocated to them. For contracts on which it is important to reflect the client’s own corporate identity throughout the cleaning provider’s team members, there is a further possibility for using colour coding. There is a large range of standard colours already available on the market, one of which can blend with the client’s corporate colours. If not, an innovative glove manufacturer can also make coloured gloves to order, provided the order meets a minimum quantity, matching a special corporate colour to provide exclusivity and added attention to detail. Continued page 158

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COLOUR CODED GLOVES Hand in glove (continued) It is surprising how much the choice of disposable glove can affect hand health and well-being; the wrong size can have both long and short term ill effects and too cheap a glove can actually cost you more in the long run – and risk the health of your operatives. Understandably, in an industry with relatively small margins, frequently the biggest driver is cost; but this shouldn’t be the only consideration when purchasing disposable single use gloves. A common practice is to purchase the very cheapest disposable glove on the market; but the lowest price tag comes with a lower quality, which will not usually save you money in the long run; it can instead be a false economy.

Must fit well One size really does not fit all. It is important to use well-fitting gloves, as they will be worn for a number of hours at a time. Too large a glove may be uncomfortable or even chafe slightly while in use, but too small a glove will cause hand fatigue, which can have a negative effect on the quality of the work performed by the operative. More seriously, continued and repeated use of too tight a glove can contribute to the development of repetitive strain injury (RSI) the consequence of which is usually increased staff absence. Employers have a legal duty to prevent work-related RSI conditions from developing where possible and to make sure that the symptoms of anyone who already has the condition don’t increase. It is wise, therefore, to include gloves as part of a risk assessment for any cleaners vulnerable to RSI due to the repetitive nature of their work. A range of glove sizes should be provided so that each operative can benefit from a comfortable fit that will allow them to work with as much ease of movement and comfort as possible. The main types of disposable single use gloves are vinyl, nitrile and latex. Each has its benefits and, as you would expect, the selection of the most appropriate depends on its intended use. In certain applications latex gloves are both practical and more

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COLOUR CODED GLOVES cost effective in the long run as they last well and are comfortable to wear. For this reason they are often favoured by medical professionals such as surgeons. They can also be a good choice for intricate cleaning tasks which require a good degree of dexterity. Vinyl gloves have a lower price and can represent good value for money; but not all vinyl gloves are the same. It is essential to choose a good quality vinyl glove from a manufacturer that adheres to best practice and the highest standards of manufacture. A cleaner will be expected to wear the same pair of gloves for hours at a time, so comfort, quality and durability are important. Very cheap vinyl gloves will often split while the cleaner is using them and this leads to one of two practices, both of which should be avoided. In some cases, cleaning operatives will simply carry on with their work despite the reduced protection from a damaged glove. This means their skin is at risk from becoming dry or cracked due to prolonged immersion in water, or it can mean that their skin comes into contact with cleaning fluids and chemicals which cause irritation, so they may develop an ongoing skin problem. In time, as operatives recognise that this is a habitual problem caused by poor quality gloves, many will adopt the habit of ‘double gloving’, wearing a second pair of gloves over the first. While this sounds like a good idea it can reduce the mobility of the hand, causing fatigue and strain on the muscles. This, of course, may cause increased RSI and result in personnel absence, but it can also impact the bottom line. Eventually double-gloving has the potential to double the cost of the glove budget, when a better quality glove would have kept it at a more appropriate level by encouraging single glove use.

Savings to be made This kind of overspending is quite difficult to identify as an operational problem, as it becomes something of a norm, but there are potential savings to be made if a good quality glove in the correct range of sizes is specified from the outset. If your organisation is using a very cheap glove, it is worth reviewing working practices to discover whether double gloving is pushing up costs. The nitrile glove is an excellent mid-range option for cleaning companies. It is more durable and very comfortable to wear; as well as delivering a full colour range. Choosing a glove that has been textured to aid grip is advisable and a well-fitted cuff is also important. Comfort and fit are worth paying slightly more for, even though these are disposable items, as they encourage hand well-being and, therefore, better performance and improved results. It’s easy to underestimate the importance of the single use disposable glove, but providing your team with the right ones can hand you a valuable extra advantage.

Les gants jetables à usage unique constituent des articles dont on oublie souvent de doter équipes de nettoyage. Pourtant, ils jouent un rôle très important, surtout quand ils sont codés en couleur, affirme Chris Wahlers, de la société Unigloves.

Einweg-Handschuhe gehören zu den am häufigsten übersehenen Aspekten, wenn es darum geht, das Reinigungspersonal mit der geeignetsten Reinigungsausrüstung auszustatten. Sie sollten jedoch zur Grundausstattung gehören, besonders wenn es um Farbkodierung geht, meint Chris Wahlers von Unigloves.

I guanti usa e getta sono uno degli aspetti più frequentemente sottovalutati nel dotare i team delle attrezzature più appropriate mentre dovrebbero essere fra gli strumenti basilari specialmente quando si tratta dell’uso dei codici colore, così afferma Chris Wahlers della Unigloves.

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CHEMICAL SOLUTIONS

Return of the all-purpose cleaner? An increasing number of customers are demanding a ‘one product fits all’ solution to their chemical cleaning requirements. But how are manufacturers responding? And is there still a market for specialist products? Ann Laffeaty finds out.

“Multipurpose products will keep growing significantly, but specialist products will remain very important for professional cleaning. They will evolve in parallel with technical evolution.”

In days gone by there were virtually no dedicated cleaning products and people had to use a few key household agents to carry out almost every task. Early in the 20th century for example, dishes would be cleaned using a mixture of baking soda and water. Pots and pans would be scrubbed clean using a compound of eggshells and lemon - a powerful scouring agent. Vinegar was employed as a streakfree glass cleaner and was routinely used on windows. When mixed with salt it became an effective brass and copper polishing agent. And carbolic soap was used extensively on household surfaces as well as on the body. Meanwhile, enterprising salespeople would offer “miracle products” that were claimed to be able to remove any number of substances from a wide range of surfaces. But the market has become increasingly sophisticated and specialist products for bathrooms, windows, kitchens, floors and surfaces now abound. However there are signs that the pendulum is swinging back again and that customers are preferring a ‘one product fits all’ solution. Diversey Care global marketing director Lars Bo Madsen confirms there has been a growing demand for all-purpose cleaners. “These products have shown a 13.3 per cent growth for our company in the last five years,” he said. “This increase in demand is mainly due to the fact that customers are seeking to simplify the cleaning process with systems that are both easier and safer to use. Meanwhile building service contractors are looking to reduce the number of products they purchase since buying in several products for the same cleaning procedures has a direct impact on their working capital.” Diversey Care’s European multipurpose offering includes Sani Calc, a washroom product for use in hard water areas and Sani 4 in 1 which can be used as a washroom detergent, descaler, deodoriser and disinfectant. “We are also launching the Taski Choice in Europe which will be a

single product for use within an integrated daily cleaning programme,” said Madsen. “In other regions we also offer multipurpose products for cleaning and disinfecting glass, toilets, interior surfaces and floors.” He says multipurpose products are not cheap from a formula point of view. “They have to be more robust in their chemical structure if they are to maintain their cleaning performance across all their uses,” he said. “But while the price per litre could be higher they can still be a very attractive proposition for end-customers since they can lead to productivity improvements as well as a reduction in working capital.” Customers who need to clean small to medium-size sites with a standard level of soiling tend to prefer all-purpose products, says Madsen. “There is no risk that these products will jeopardise hygiene standards,” he said. “The customer’s only concern here will be to ensure that the dispensing and dilution platforms will remove any guesswork on the part of the operator when preparing the solution for each application.”

Specialist still popular But specialist products remain popular and their use is growing, says Madsen. “The main reason for this is that specialist products are still required at sites where the soil challenge is medium to high,” he said. “And where all-purpose products are used for several applications at a large site, there may be a need for an adjustment in the concentration of the solution. If cleaning product consumption is high there will still be a place for dedicated products since these will help to standardise practices.” He says specialist products will always be a better solution in areas where soil levels are high. “They are developed for this challenge,” he said. “And other products that have been adapted to cope with particular challenges - such as hard water, for example - will always coexist with Continued page 162

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CHEMICAL SOLUTIONS Return of the all-purpose cleaner? (continued) multipurpose cleaning products.” International business development manager of Werner & Mertz Matthias Scheuner considers all-purpose products themselves to be “niche products”. “However, public authorities are cutting down expenses in the public sector which means that customers are increasingly requiring products that can fulfil more than just one task while also being highly efficient and sustainable,” he said.

Double savings

tainability goals by reducing the number of products and chemicals in use,” she said. “The recent change in CLP regulations has also driven chemical manufactures to look at the make-up and ingredients of their chemicals.” OCS uses a four-in-one product that cleans, disinfects, sanitises and descales. “However the success of this product can depend on water type since hard or soft water can create different reactions in chemicals,” she said. “My preference is for a combined use of multipurpose products and specialist products to meet specific demands.” She believes that specialist products will continue to be needed, however. “Not all carpets can be cleaned with a normal foaming chemical and some need to be powder-cleaned for example,” she said. “You also need to use different floor products for stripping and sealing. And you can’t use the same product in a cleaning machine as you would in a highspeed scrubber. “Then there are ‘troubleshooter’ products that address special requirements such as chewing gum and graffiti removal. And there will always be a need for specific healthcare products in order to meet consistent market demand.” Dr Schnell Chemie’s marketing executive Franz Felbermeir has also noticed an increase in demand for multipurpose products. “These products are both economical and easier to apply which makes maintenance cleaning more cost and time-efficient,” he said. “From the point of view of the cleaning staff too, it is easy to learn how to use these products and this increases safety enormously when they are used correctly.”

Werner & Mertz offers Tanex Allround, a multipurpose product for use on all types of water-resistant floors. It can be used as an intensive cleaner; a maintenance cleaner and a top-stripper as well as for cleaning prior to handover and for removing production residues on new floorings. “Customers can save twice on an allpurpose cleaner that fulfils most of the required tasks,” said Scheuner. “The fact that they need to buy fewer products means they not only save on purchasing costs, they also save on storage costs.” According to Scheuner receptiveness to multipurpose products depends entirely on the customer’s willingness to try new solutions. “You run the risk of being perceived as accrediting the product with too many attributes and applications – and this can have negative impact on a product’s trustworthiness,” he said. “We believe the best way of convincing the customer of our product’s benefits is by demonstrating its performance in each of the tasks.” While he believes that specialist deep cleaners and emulsions will always be in demand, he feels that one-use products have some disadvantages other than those of cost. “The combined use of different products can be inefficient from a time perspective,” he said. “Also if they are used incorrectly there can be serious application errors.” Head of standards and solutions cleaning at UK-based building service provider OCS Yvonne Taylor agrees with the consensus that there has been an increase in the use of multipurpose cleaning agents. “This has been driven by client demand for cost savings along with the need to limit environmental impact and to support sus-

He adds that multipurpose products are highly versatile for maintenance cleaning as well as in process technology. “In addition they have the advantage of high material compatibility and a wide range of uses,” he said. “However the customers – particularly those in the professional sector - will expect high performance from a multipurpose product. “ All-purpose products in the Dr Schnell range include Milizid, a sanitary cleaner

Il y a de nombreuses années, les agents de nettoyage se vendaient en tant que « produits miracles » capables d’éliminer de nombreuses substances différentes sur une grande diversité de surfaces. Mais depuis lors, le marché est devenu plus sophistiqué et aligne de nombreux produits spécialisés. Toutefois, des indices permettent de penser que les clients en reviennent à préférer les produits polyvalents.

Vor vielen Jahren wurden Reinigungsmittel, mit denen viele verschiedene Substanzen von einer breiten Palette an Oberflächen entfernt werden konnten, als „Wunderprodukte“ verkauft. Doch inzwischen ist der Markt viel anspruchsvoller geworden und viele Spezialprodukte sind auf den Markt gekommen. Jetzt gibt es jedoch Hinweise dafür, dass Kunden wieder die „Ein-Produkt-für-alle“-Lösung bevorzugen.

April/May 2016 | ECJ | 162

Highly versatile

and descaling agent; and Forol, a universal cleaner. According to Felbermeir there will always be a market for specialist products as a problem-solver for the professional user. “They will continue to be necessary for tasks such as coating, graffiti removal and industrial cleaning,” he said. “However an increase in this area is not anticipated since specialist products are not generally required to cope with the type of dirt that accumulates on a daily basis.” As for the customer’s preferences regarding multipurpose products and specialist alternatives, Felbermeir says: “Customers prefer products on which they can rely. They need to be efficient, effective and safe both for the environment and for the user themselves.” He adds that niche products for ‘sensitive’ users will remain important. “There is an increasing number of allergy sufferers today which means this market has a large potential for growth,” he said. “Our bestknown niche products are an integral part of our sensitive series.” The company’s Milizid, Forol and Floortop products all come in a Sensitive format that are free from preservatives, fragrances and dyes. These products are used in dermatology clinics, rehabilitation clinics for respiratory diseases, allergology surgeries and nursery schools. “Products that can be used on all surfaces and that require no expertise in terms of ingredients or materials science have never been so relevant,” said Felbermeir. “All-purpose cleaners earn brownie points for their uncomplicated application and the demand for multipurpose products will continue to grow. I believe the use of specialist products will also inevitably continue, but due to the shortage of skilled professionals this is likely to remain constant rather than increase.” Diversey Care’s Madsen is more optimistic about the outlook for both specialist and all-purpose products. “Multipurpose products will keep growing significantly, but specialist products will remain very important for professional cleaning,” he said. “They will evolve in parallel with the technical evolution which results in the market increasingly seeking the right solution for the right need.” Molti anni fa, i detergenti venivano venduti come “prodotti miracolosi” che potevano essere usati per rimuovere diversi tipi di sostanze da una vasta tipologia di superfici. Ma, da quando il mercato è diventato molto più sofisticato, sono stati creati numerosi prodotti specializzati. Ci sono però dei motivi per ritenere che i clienti preferiscono ancora una volta le soluzioni “un prodotto per tutto”.


PRODUCTS: CHEMICAL SOLUTIONS

Plug and foam Quick & Easy is the new portable mobile dosing system from Werner & Mertz Professional. Up to five different cleaning chemicals can be used with one foam sprayhead via the plug-in cartridge system, allowing the cleaner to move around different areas while carrying the right solutions.

The system needs no installation, no maintenance and no instruction, the company claims. Dilution only happens while the operator is foam-spraying so there is no direct contact with the concentrate. The cleaning formulas have Cradle to Cradle Gold certification, as well as the EU Ecolabel. www.wmprof.com

Ecological At the beginning of this year microfibre specialist Greenspeed took over Ecover Professional, a business specialising in the development of ecological cleaning chemicals. A total of 10 products in the range now hold Cradle to Cradle Gold certification including Multi Daily, an interior and floor cleaner for daily use. This product removes all forms of grime from water-resistant surfaces, does not leave any residues and is highly concentrated. Just 10ml of concentrate is required per five litres of water. Multi Daily bottles are made from 25 per cent recycled PE and 75 per cent green PE - the green PE is made from sugar cane and fully recyclable. The bottle tops are not coloured,

avoiding the use of toxic dyes. www.greenspeed.eu

Odour out Prochem Europe has launched B230 Fresh Breeze Odour Neutraliser, which it says is a newtechnology odour-neutraliser concentrate enhanced with an ‘ocean breeze’ eco fragrance. The formula has been developed for use on carpets and fabrics with specific suitability to the healthcare environment. Dilutable with water and applied by sprayer or added to the cleaning solution, the concentrate is biocide-free with a safe odour-absorber and environment-friendly formula that chemically alters volatile odours making them undetectable. It also neutralises ammonia, mercaptans and amines. www.prochem-uk.com

• Quick & Easy est le nouveau système de dosage portable de Werner & Mertz qui permet l’emploi de 5 produits avec une tête de pulvérisation unique. • La gamme Ecover Professionnal d’agents de nettoyage Greenspeed comporte 10 produits certifiés « Berceau à Berceau d’Or ». • Prochem Europe propose un nouveau concentré de neutralisation des odeurs, rehaussé d’une éco-fragrance.

• Quick & Easy ist ein neues tragbares Dosiersystem von Werner & Mertz – fünf Produkte können mit einem Schaumsprühkopf verwendet werden. • Die Produktreihe Ecover Professional mit Reinigungschemikalien von Greenspeed umfasst 10 Produkte, die mit dem Cradle-to-CradleGoldzertifikat ausgezeichnet wurden. • Neu von Prochem Europe ist ein geruchsneutralisierendes Konzentrat, das mit einem umweltfreundlichen Duftstoff angereichert ist. • Quick & Easy è il nuovo sistema di dosaggio mobile della Werner & Mertz, cinque prodotti che possono essere usati con una sola pistola per schiuma. • Greenspeed ha 10 prodotti con la certificazione Cradle to Cradle Gold (Dalla culla alla culla). • La novità della Prochem Europe è un concentrato neutralizzatore di odori con fragranza ecologica.

April/May 2016 | ECJ | 163


SALES TEAMS

Do you have a junk call problem? Is your sales team spending hours on the phone, but not getting results? You know your team isn’t slacking, but they’re not generating sales and worse, they’re losing customers? Your sales team may have a junk call problem, says Paul Black of sales-i.

Is your sales team spending hours on the phone, but not getting results? You know your team isn’t slacking, but they’re not generating sales and worse, they’re losing customers? Sales calls are important – 92 per cent of all customer interactions happen over the phone. But 85 per cent of customers report feeling dissatisfied and frustrated after receiving such a call. That’s because most sales pros have a junk call addiction. Not dissimilar to a junk food addiction, junk calling (just like eating too many pizzas or burgers) is damaging. Especially if the behaviour is sustained over a long period of time. While too much junk food will probably give you high cholesterol or increased blood pressure (probably both), junk calling poses a real threat to the health of your customer relationships.

Defining a junk call

Too many sales professionals make calls on a whim and rely on a scattergun approach to selling rather than treating prospects as individuals.

April/May 2016 | ECJ | 164

Junk calls are characterised by pointless small talk and poorly informed attempts to sell. These types of calls generally do nothing much except waste your customer’s time. For example, calling a store to try and sell buckets, mops, or cleaning supplies without knowing where they currently source these from - or if the store is an existing customer, when last they bought from you - will probably end in tears (or no sale at least). Similarly, if your sales team calls a customer to try and sell them products without knowing who their target market is, then it’s just guesswork. It’s just junk. Too many sales professionals make calls on a whim and rely on a scattergun approach to selling rather than treating prospects as individuals. If one cleaning supplies store liked your product another will too, right? Wrong. No two prospects (even if they operate within the same industry) are the same and they rarely need the same products at the same time. If your sales team makes a call without knowing who it is they are targeting and why, they are much less likely to be successful. Research has shown that

only two per cent of cold calls result in a sale. This means that if your sales team is prone to junk calling, 98 per cent of the time they may as well just stay at home. Fifty per cent of sales pros waste time on unproductive prospecting. If your team doesn’t take customer information into account before making a call, they are likely spending time phoning people who would never consider buying from them. This is inefficient and a total waste of time. Remember, the more efficient your team is, the more sales they will make.

Quality calls A healthy (and successful) sales call (the sales equivalent of a nutritious salad or veggie dish) has three main characteristics. It’s purposeful. Before picking up the phone your sales team needs to know why they’re calling that specific customer, at that exact time, with that particular product. Guessing is not good enough – they have to know and be able to justify why they are making every single call. Good quality sales calls are all about the detail. Calls to generally find out if a company might be in the market ‘for some new products’ never really work, and the customer will probably put the phone down before your sales pro even gets around to explaining who the hell they are. To make sure no junk calls slip through, every sales call has to have a clear purpose backed up by research. Sales strategist Jill Konrath says that top sellers use LinkedIn for six hours per week (and they’re not updating their own profiles!). It’s timely. Before making a call your sales team should know whether the customer actually needs the product they are trying to sell. And if they’re not sure, they should find out before calling. To determine whether a customer might need your product it is useful to take a look at when the customer usually purchases a specific item. Some products may only be needed in certain seasons. For example, a particular store may sell cleaning supplies to schools, which means


SALES TEAMS that they will want to stock more products at the start of each term, but less during summer holiday period. Knowing this can help your sales team to phone the store at the exact right time, with a great offer on school cleaning products. Salespeople should also be mindful of when they call clients. Research by RingDNA has shown the best days to call prospects are Wednesdays and Thursdays from 06:45 to 09:00 and 16:00 to 18:00, while the worst days to call are Monday mornings and Friday afternoons. It’s data driven. Sales calls should never be based on assumptions of what a customer might want or need. People are naturally biased, and just because the salesperson likes a particular product it doesn’t mean that the customer will too. Rather, calls (and decisions about who to call and when) should be driven by

insightful customer data analytics and buying trends. Your business already has vast amounts of information about your clients and this info should be used to inform the sales calls your team makes. Use the data you have to make sure your sales team calls the right people, at the right time, with the right product. According to Gartner Inc in a firm of 100 to 500 employees, an average of just seven people are involved in most buying decisions. These are the people your team should be speaking to. Sales teams can also look at what a customer last bought and how often they reorder to determine whether they might be in the market for the specific product your business is trying to sell. Historic data will also tell you when your customers are the most responsive (a particular customer might never answer

the phone in the afternoon) and will help your sales team better use their time by eliminating unsuccessful calls. Getting rid of your team’s junk call addiction and instead making carefully planned, information-led calls will massively enhance the performance of your team. Cutting down on unproductive calls will not only free up more of your team’s time, it will also increase their chances of success because each call will have a purpose, making it more personal and more profitable. And your customers will thank you too, as no-one likes to be badgered with unnecessary and uninformed sales spiel. The correct use of customer data can streamline your sales process and make your office a junk call-free environment. Convincing your employees to stop eating junk food, however, is a different matter.

Votre équipe de représentants passe-t-elle des heures au téléphone sans obtenir de résultats ? Vous savez qu’ils ne traînassent pas, cependant ils ne génèrent pas des ventes, et, pire, ils perdent des clients. Il se peut que vos représentants se soient heurtés au problème des appels indésirables, affirme Paul Black, de la société sales-i.

Verbringt Ihr Verkaufsteam Stunden am Telefon, ohne jedoch Ergebnisse vorzeigen zu können? Sie wissen, dass Ihr Team nicht faul ist, aber sie erzeugen keinen Verkauf, und was schlimmer ist, sie verlieren Kunden. Ihr Verkaufsteam hat möglicherweise ein Problem mit Junk Calls, sagt Paul Black von sales-i.

Il vostro team delle vendite passa troppe ore al telefono ma non ottiene risultati? Siete coscienti che il vostro team non è indolente ma che non genera vendite e ancora peggio, perde clienti? Il vostro team delle vendite potrebbe avere un problema di chiamate indesiderate, come afferma Paul Black della sales-i.

April/May 2016 | ECJ | 165


NEW PRODUCT REVIEW

• Diversey Care a lancé un programme de mise à l’essai pour le système TASKI IntelliTrail de gestion de parc de machines de nettoyage. • Prestataire de services de nettoyage, Julius Rutherfoord propose un nouveau système biométrique de temps et de présence. • Comme produits nouveaux, Americo propose l’éponge de récurage en acier inox SteelScour et l’éponge de nettoyage non rayante Scrubie. • Le Street Boss est un chariot de ramassage de détritus proposé par The Helping Hands Company qui facilite aussi le nettoiement et la séparation de déchets. • Pour le nettoyage fréquent des mains, GOJO a développé un produit lave-main antimicrobien doux, proposé en mousse ou en lotion. • Sonic Scrub est la nouvelle brosse de nettoyage profond de la société Malish, destinée aux machines de nettoyage de sol oscillantes.

• Diversey Care hat ein Probefahrtprogramm für sein Fuhrparkmanagementsystem für TASKI IntelliTrailReinigungsmaschinen lanciert. • Reinigungsdienstleister Julius Rutherfoord hat ein Zeit- und Anwesenheitssystem auf biometrischer Basis vorgestellt. • Neu von Americo sind der Edelstahl-Scheuerschwamm SteelScour und der kratzfreie Reinigungsschwamm Scrubie. • Bei Street Boss von The Helping Hands Company handelt es sich um ein multifunktionales Abfallsammlungswagensystem, das außerdem die Reinigung und Abfalltrennung ermöglicht. • Für häufiges Händewaschen hat GOJO hat eine milde antimikrobielle Flüssigseife in Schaum- und Lotionsform entwickelt. • Sonic Scrub ist die neue Tiefenreinigungsbürste von Malish, die zur Verwendung mit oszillierenden Reinigungsmaschinen konzipiert wurde.

• La Diversey Care ha lanciato un programma di prova per il suo sistema di gestione del parco macchine per le pulizie TASKI IntelliTrail. • La fornitrice di servizi di pulizia Julius Rutherfoord ha lanciato un sistema biometrico per la rilevazione delle presenze e orario di lavoro. • La novità della Americo sono le spugne abrasive in acciaio inossidabile SteelScour e le spugne non abrasive per le pulizie Scrubie. • Street Boss della The Helping Hands Company è un sistema di carrello multifunzionale per la raccolta dei rifiuti progettato anche per facilitare le pulizie e la separazione dei rifiuti. • Pour le nettoyage fréquent des mains, GOJO a développé un produit lave-main antimicrobien doux, proposé en mousse ou en lotion. • Sonic Scrub è la nuova spazzola per le pulizie a fondo prodotta dalla Malish per essere utilizzata sulle sue macchine per la pulizia dei pavimenti a base oscillante.

April/May 2016 | ECJ | 166

Remote monitor Diversey Care has launched a test drive program for TASKI IntelliTrail, its full-service, intelligent fleet management system. The system is part of the company’s Internet of Clean platform, which incorporates a variety of connected technology solutions. IntelliTrail combines smart technology, GPS tracking and web applications to provide managers with real-time visibility of fleet performance. A device is physically mounted on the designated equipment and contains a SIM card and hardware to record and transmit data. Users have access to machine data including geographical position, run time and critical service information such as battery state. From March 1, customers who purchase a TASKI scrubber dryer can trial the cloud-based fleet management system for free for six months. sealedair.com/intellitrail

Biometric based

UK cleaning services company Julius Rutherfoord has developed a biometric based time and attendance system. It says use of this technology safeguards the security of sites and the cleaning team, whilst ensuring clients receive the best level of service. Biometric identification, whereby a person’s identification can be verified through unique physical attributes such as their fingerprint, offers the most advanced and reliable means of ensuring only the right personnel enter client premises. Cleaning staff scan their fingerprint at the time of the start and end of their shift. The data is fed through to its head office in real time with any discrepancies instantly passed on to our managers via email to their iPad device.

The biometric devices are fitted with a 3G sim allowing them to work wirelessly. www.julius-r.co.uk

Two sponges

New to the Americo range are two sponges - SteelScour and Scrubie. SteelScour is a purple woven stainless steel scrub sponge designed to provide aggressive cleaning power - the stainless steel edges cut through grease and grime. Scrubie meanwhile, is a non-scratch cleaning product consisting of an absorbent urethane sponge wrapped in a white polyester mesh for gentle cleaning. www.americomfg.com

Collects litter Street Boss is a multi-functional litter collection system from The Helping Hand Company. It encompasses a range of solutions for daily street cleansing tasks, including the ‘pick and push’ feature designed to allow continuous handling and operational comfort. Said to be manoeuvrable and easy to use, Street Boss features puncture-proof tyres and an integrated safety brake. It comprises two Handi Hoop Plus sack retentions units for quick removal - each with the capacity to carry 100 litres. This gives the operator the option to segregate litter at street level and support local recycle targets. There are also tool storage facilities that allow the operative to carry out cleansing tasks instead of just litter picking. www.hhenvironmental.co.uk

Mild handwash GOJO has launched its Mild Antimicrobial Handwash for frequent hand washing in healthcare and facilities management

applications. Available in foam and lotion formats it is also said to be highly effective at removing fats, oils and soils commonly associated with food processing. The hand wash is hypoallergenic, pH neutral and free of dye and fragrances, while also having moisturising effects. Made with biodegradable plant based surfactants it is biocidal product PT1 compliant and free of Triclosan and PHMB. Various dispensing options are available, and GOJO’s Sanitary Sealed refills reduce the risk of cross-contamination. www.gojo.com

Stay up-to-date with industry news - visit the ECJ website at europeancleaning journal.com

Deep scrub New from brush specialist The Malish Corporation is Sonic Scrub, a patent-pending, rectangular, lightweight, deep cleaning brush specifically designed for oscillating floor machines. Said to offer longer life expectancy than standard products, Sonic Scrub is tufted with polypropylene and durable nylon filament. The dual filament construction combines to create superior scrubbing action ideal for deep grout lines and uneven floor surfaces on ceramic, quarry, concrete and terrazzo.

The universal design fits all 14 x 20ins oscillating floor machines: stick, walk-behind, and ride-ons. Installation and removal is said to be easy thanks to the quick-change design. www.malish.com/sonicscrub


NEW PRODUCT REVIEW

Even smarter

Anti-microbial

SCA says its Tork SmartOne toilet tissue system has become even smarter following a host of improvements to both the dispenser and the tissue. The new dispensers are 17mm shallower than the original units which means they fit into even the most compact of cubicles says SCA. And the toilet tissue now features the Tork leaf design and logo.

Biosciences specialist Genesis Biosciences has developed antimicrobial products for use with feminine hygiene units using a patented ‘vapour technology’ based on a natural active ingredient being supported under the European Biocidal Products Directive. Because of the importance of treating sanitary waste efficiently in washrooms, the company’s anti-microbial feminine hygiene technology was created to tackle two key issues - stop odour forming at the source by controlling the growth of malodour-causing bacteria, and protect washroom users from harmful pathogens which may be residing inside the feminine hygiene unit. The active ingredient and vapour action within Genesis’ feminine hygiene unit germicide has been scientifically proven to combat harmful bacteria in the waste throughout the full length of the service cycle, even when the feminine hygiene unit is full of sanitary waste - offering greater protection to washroom users in comparison to traditional odour masking products and chemical cleaners says the company. www.genesisbiosciences.com

The EU Ecolabel-certified Tork SmartOne tissue is dispensed via a nozzle on the front of the unit that is designed to ensure only one sheet is withdrawn at a time. This dispensing system also allows the rest of the unit to be completely enclosed preventing cross-contamination and users from inserting anything inside the unit. This can be a problem in environments such as hospitals where needles and drugs may be hidden in the washroom. The system is available in three formats. The original Tork SmartOne has 1,150 sheets per roll and is designed for medium to high-traffic washrooms; the Tork SmartOne Mini has 620 sheets per roll and is aimed at low to medium-traffic washrooms, and the Tork SmartOne Mini Twin is comprised of two 620-sheet rolls and is targeted at high-traffic washrooms. Dispensers are fire-resistant and vandal-resistant. www.tork.co.uk

Four backpacks Tennant has added four new backpack vacuum cleaners to its line - the Tennant V-BP-6, V-BP-10, Nobles Aspen -6 and Aspen -10. Designed with comfort and safety in mind, the new models feature a hiking harness by Deuter, specialist in hiking backpacks. This can be adjusted to suit the operator’s size and

offers a breathable mesh to minimise heat on their back. Noise level is 67 dBA, filtration is four-stage HEPA and three new tool kit options include the Sidewinder Kit, claimed to enable 50 per cent more productive cleaning than traditional push-pull wands. www.tennantco.com

Bright yellow

• Le système de papier hygiénique Tork SmartOne, de SCA, a reçu plusieurs améliorations. • Tennant a ajouté quatre nouveaux aspirateurs à dos à sa gamme. • Uniglove a lancé, sous l’appellation Yellow Pearl, de nouveaux gants jetables et distinctifs en nitrile. • Les produits antimicrobiens de Genesis Biosciences offrent aux usager d’appareils d’hygiène féminine une protection recourant à une « technologie de la vapeur ». • Wecoline a lancé un tampon de récurage rouge en matériau Americo pour le nettoyage journalier et à cycle complet de planchers.

• Mehrere Aspekte des Toilettenpapiersystems Tork SmartOne von SCA wurden verbessert. • Tennant hat seine Produktreihe um vier neue RucksackStaubsauger erweitert. • Neu von Unigloves sind die unverwechselbaren Yellow Pearl Einweg-Handschuhe aus Nitril. • Die antimikrobiellen Produkte von Genesis Biosciences schützen die Benutzerinnen von Damenhygieneabfallbehältern durch eine patentierte „Dampftechnologie“. • Neu von Wecoline ist ein rotes Scheuerpad für die tägliche Bodenreinigung, das aus Americo Full Cycle hergestellt wird.

Red pad Designed for compliance with colour-coded cleaning are new Yellow Pearl nitrile single use disposable gloves from Unigloves. The Yellow Pearl glove, like all gloves in the Unigloves Pearl range, is powder free, ambidextrous in design and can be put on and taken off easily the company says. It features fingertip texturing and a beaded cuff for maximum comfort and efficiency for the wearer. All Pearl glove colour options come in five sizes from extra-small to extra-large. Claimed to be strong and hardwearing the Pearl range of gloves comes in many colours or can be manufactured to order in a bespoke colour - subject to minimum quantities. www.unigloves.co.uk

Wecoline has introduced a new red scrub pad made from Full Cycle Americo material, which is 100 per cent recycled. This is designed to offer more cleaning power without adding any abrasive grains and results in a pad which cleans better and faster. Suitable for daily cleaning and spray cleaning it can be used with standard electric floor machines and automatic scrubbers up to 800rpm. It comes in circular and rectangular sizes. www.wecoline.com

• La SCA ha apportato numerosi miglioramenti al suo sistema di carta igienica Tork SmartOne. • La Tennant ha aggiunto alla sua gamma quattro nuovi aspirapolveri dorsali. • La novità della Unigloves sono i caratteristici guanti monouso usa e getta in nitrile Yellow Pearl. • I prodotti antimicrobici della Genesis Biosciences offrono protezione agli utilizzatori delle unità di igiene femminile grazie a una “tecnologia a vapore” brevettata. • La novità della Wecoline è un disco rosso per la pulizia giornaliera dei pavimenti fabbricato con materiali prodotti dalla Full cycle Americo.

April/May 2016 | ECJ | 167


INDEX OF ADVERTISERS

Advertisers - A-Z Advertiser

Page no.

Advertiser

Page no.

Advertiser

Afidamp Servizi Alwin Manufacturing Amano Pioneer Eclipse Americo Manufacturing ASFEL Battery Supplies Bettari Detergenti Bio-Productions Birchmeier Bobson Hygiene Brightwell Dispensers Chemspec/ Legend Brands Chicopee

112/156 159 122 108 61 14 94 143 91 134 65

GoJo Industries Hagleitner Hygiene Hako Handle Hygiene Haug Bursten Hinowa Hruby Orbot HTC Twister Hyprom IDI Housewares iMOP Industrie de Nora INPACS ISSA ISSA/Interclean Kärcher

62 7 86/87 16 95 132 4 9 131 34 74 51 8 148 100/160 Inside front cover 30 46 105 21 153 80 58 118 67 26 136 116 25 133 127 Inside back cover 60 138 102 71 90/123 37 142 44/91 84 44 158 6 29 13

Polydros Pramol Chemie Prochem Europe Pure Concepts R&M Suttner RCM RD Industries Reintec Rosemor International Samgo San Jamar SCA

China Clean CID Lines Cleanfix Clean Part Clear Concepts Columbus Comac Concept Microfibre CWS Boco DEB Group Delex Teknik DenJet De Witte Disposables UK Domel Dreumex Duplex E Cosi Electrostar EnerSys ETS Eugen Gutmann Fakir/Nilco Faraone Industrie Fibratesco Filmop Fimap Full River Gloria Haus und Gartengerate Greenspeed Goizper Group

104 Cover ISSA/ Interclean guide 57 103 111 76 2 50 119 27 15 97 23 110 102 26 117 81 130 109 88 92 137 96 115 124 120 121 54 106 76 129 101

April/May 2016 | ECJ | 168

Kennedy Hygiene Killis, TL Kimberly-Clark Kleen-Purgatis Laboratorios Vinfer Lavorwash Leuco Lindhaus Lucart Malish Europe Marketing Olfativo Matrix Cleaning Sys MECTW Messe Berlin Methode Electronics Micro Systems Moerman Morclean Neron Pumps Newell Rubbermaid Nilfisk Advance Nilfisk Viper Ningbo Changqi Novosan Numatic International Ophardt Hygiene OrMa Osprey Deepclean Packing 90 PacVac

Page no.

78 137 107 28 82 79 138 144 83 114/151 6 Back cover ISSA/Inter clean guide Sealed Air, Diversey Care Front cover, 18/19 Solo 128 Solupak 163 Solution Glockner 165 Soro International 155 Spacevac 154 Splast 147 Sprintus 42 SteamE 126 Sucitesa 93 Tana Chemie Back cover Tecno Trolley Systems 36 Tecnovap 77 Templa 85 Tennant 43 Trojan Battery 38/39 Truvox International 10 TST 45 TVH 20 Unger 24 US Pumice 89 V Brøndum 88 Varitech 98 Vectair Systems 52/53 Vermop Salmon 128 Vikan 33 Vileda Professional 69 Wecovi 99 West Industries 113 Wetrok 22 Worksafe Technology 165




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