DQ Top 20 Volume I - Rankings, 2014 by Dataquest

VOL1-RANKINGS

`100

DATAQUEST

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VOL XXXII No 14 I JULY 31, 2014

THE BUSINESS OF INFOTECH

DQ TOP 20, VOL-1

Rank Company Revenue 1 TCS 71,972 Cognizant Technology 2 55,894 Solutions 3 Infosys Technologies 50,133 4 Wipro 39,824 5 Hewlett-Packard India 36,697 6 HCL Technologies 31,200 7 Tech Mahindra 18,831 8 IBM India 18,754 9 Ingram Micro India 14,128 10 Redington 13,657 11 Oracle India 11,437 12 Dell India 10,757 13 Cisco Systems India 10,274 14 SAP India 9,520 15 HCL Infosystems 7,267 16 Microsoft India 7,224 17 iGate Global Solutions 6,734 18 Intel India 6,412 19 L&T Infotech 6,353 APC by Schneider 20 6,113 Electric India Source: DQ estimates (Revenue in `crore)

JULY 31, 2014

WIN SOMEâ&#x20AC;Ś LOSE SOME FY14 turned out to be a mixed bag with its share of challenges and opportunities >>20

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20 OVERVIEW

Win Someâ&#x20AC;Ś Lose Some FY14 turned out to be a mixed bag. It had its share of challenges and opportunities

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CONTENTS

Rankings 100 The DQ 20. ................................26-74 The Next 30. ............................ 76-110 The Next 50. .......................... 112-139

Regular Edit...................................................................................................................................... 10 DQ team.............................................................................................................................. 12 Last Matter........................................................................................................................ 140

July 31, 2014

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EDIT

T M Arun Kumar arunk@cybermedia.co.in

Bigger Growing Faster; Smaller Growing Slower

he DQ Top20 annual rankings of India’s largest tech companies, like always, throw up some usual suspects and some unusual results. A quick glance at the rankings will easily reveal the marquee names, which everyone expects to occupy the top end of the rankings. A little deeper reading will throw up names that are known, but not as famous. That’s all par for the course.

However, what’s interesting are the results that an analysis of the revenues–and how these have changed over the last year–of these top 100 companies throws up. While the average revenue of the top 100 companies has increased by more than 12%, this growth seems to have been a result of bigger companies growing faster, rather than the smaller companies clocking higher growth rates from a lower base. For instance, while the average growth rate of the top 20 companies was more than 18%, the average growth rate of the next 30 companies–firms ranked between 21 and 50 – was a little less than 17 percent. Not too much difference, one might say. However, the average revenues of the next 50 companies–firms ranked between 51 and 100–actually dipped by about 2%. But, what about the constituents? If they change, one might be comparing apples with oranges. However, 19 of the top 20 companies and 25 of the next 30 companies have remained unchanged. So, the data in essence is comparable. But, averages sometimes can be deceptive. One blockbuster performance or a really poor one can make all the difference. That’s correct. So, let’s look at the median revenues and see how they have moved. While the growth in median revenues of the top 100 companies have remained almost flat, that of the top 20 companies increased by a shade over 18%–roughly the same kind of median growth rates as average growth rates. Similarly, the growth in median revenues of the next 30 companies was about 22%, while the growth in median revenues of the next 50 companies was a shade under 3%. While conventional wisdom would have us believe that as the revenues become bigger, the rate of growth slows down, this little bit of an analysis of the numbers shows that the bigger companies seem to be growing faster than the smaller ones. Counter-intuitive it is. But also seems to be true. TM Arun Kumar Editor 10

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EDITORIAL

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THE DQ 20

RANKINGS

RANK

2013-14 Revenue(Rs Cr)

Growth %- 2013-14

2012-13 Revenue (Rs Cr)

COMPANY TCS

71,972

31%

55,134

Cognizant Technology Solutions

55,894

34%

41,602

Infosys Technologies

50,133

30%

38,521

Wipro

39,824

15%

34,777

Hewlett-Packard India

36,697

14%

32,316

HCL Technologies

31,200

31%

23,772

Tech Mahindra

18,831

174%

6,873

IBM India

18,754

18,033

Ingram Micro India

14,128

18%

12,024

Redington

13,657

16%

11,746

Oracle India

11,437

10,590

Dell India

10,758

9,961

Cisco Systems India

10,274

9,785

SAP India

9,520

12%

8,500

HCL Infosystems

7,267

-26%

9,883

Microsoft India

7,224

18%

6,122

iGate Global Solutions

6,734

14%

5,900

Intel India

6,412

-5%

6,750

L&T Infotech

6,353

足-

APC by Schneider Electric India

6,114

11%

5,508

Mphasis

5,986

12%

5,323

Lenovo India

5,740

5,315

Savex Computers

5,678

21%

4,681

Capgemini India

5,483

19%

4,600

Syntel

5,210

29%

4,042

Samsung India

3,950

3,624

Acer India

3,602

-9%

3,942

Genpact

3,138

20%

2,612

Rolta India

3,114

55%

2,011

Mindtree Consulting

3,032

28%

2,361

Aricent

3,016

2,957

CSC India

2,875

2,780

Dimension Data India

2,700

58%

1,709

KPIT Technologies

2,694

20%

2,239

Tata Communications

2,610

33%

1,958

Polaris Financial Technology

2,424

2,308

Tata Technologies

2,395

17%

2,045

Hexaware Technologies

2,367

17%

2,019

Zensar Technologies

2,316

10%

2,114

NIIT Technologies

2,305

14%

2,021

Compuage Infocom

2,275

16%

1,961

CMC

2,231

15%

1,941

Cyient (Infotech Enterprise)

2,206

18%

1,873

Rashi Peripherals

2,197

23%

1,792

EMC India

2,126

15%

1,847

Iris Computers

2,010

17%

1,724

Intex Technologies

2,000

87%

1,069

Vakrangee

1,965

26%

1,556

Texas Instruments India

1,936

-6%

2,060

Canon India

1,910

1,896

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RANK

2013-14 Revenue (Rs Cr)

Growth %- 2013-14

2012-13 Revenue (Rs Cr)

COMPANY Apple India

1,823

28%

1,423

Asus India

1,787

25%

1,430

Infinite Computer Systems

1,733

24%

1,392

Ybrant Digital ( Earlier LGS Global Solutions )

1,673

1,601

Persistent Systems

1,669

29%

1,294

Zylog Systems

1,668

-33%

2,500

Sony India

1,600

-33%

2,387

UST Global

1,585

1,505

Supertron Electronics

1,575

12%

1,408

Sonata Software

1,566

19%

1,311

CMS Infosystems

1,500

21%

1,243

Neoteric Informatique

1,500

-8%

1,624

Symantec India

1,420

-10%

1,578

Sapient India

1,347

23%

1,095

TE Connectivity

1,328

21%

1,100

3i Infotech

1,308

-0%

1,311

Network Appliance India (NetApp)

1,284

29%

995

ITC Infotech India

1,277

27%

1,009

Core Education & Technologies

1,272

-33%

1,907

SFO Technologies

1,200

36%

882

Synechron Technologies

1,200

22%

983

Seagate India

1,163

-9%

1,280

Geometric

1,095

1,020

CSS Corp

1,080

LG India

1,050

44%

730

Ricoh India

1,048

66%

633

Sify

1,046

22%

857

Xerox India

989

-3%

1,020

NIIT Ltd

951

-1%

961

Trimax IT Infrastrcture and services

941

-9%

1,033

Birlasoft

939

898

Zicom Electronic Security Systems

926

34%

691

Mastek

910

894

CA Technologies India

898

855

Epson India

880

Onmobile

865

19%

725

Take Solutions

815

-2%

832

AGC

776

-27%

1,061

Tata Elxsi

775

Fujitsu India

715

Juniper Networks

709

-1%

717

Huawei India

700

-46%

1,298

Adobe Systems India

690

-8%

750

R Systems International

627

Cybage Software

582

InterGlobe Technologies

546

-11%

615

AMD India

526

497

Fortune Marketing

508

-8%

552

D-Link

487

100

Sasken Communication Technologies

458

-3%

474

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July 31, 2014

THE DQ 20

INDEX

RANK

COMPANY

PAGE NO.

3i Infotech

120

Acer India

Adobe Systems India

136

AGC

133

AMD India

138

APC by Schneider Electric India

Apple India

112

Aricent

Asus India

112

Birlasoft

130

CA Technologies India

131

Canon India

110

Capgemini India

Cisco Systems India

CMC

100

CMS Infosystems

118

Cognizant Technology Solutions

Compuage Infocom

Core Education & Technologies

122

CSC India

CSS Corp

124

Cybage Software

137

D-Link

139

Dell India

Dimension Data India

EMC India

103

Epson India

132

Fortune Marketing

138

Fujitsu India

134

Genpact

Geometric

124

HCL Infosystems

HCL Technologies

Hewlett-Packard India

Hexaware Technologies

Huawei India

135

IBM India

iGate Global Solutions

Infinite Computer Systems

114

Infosys Technologies

Infotech Enterprises (Cyient)

101 48

Ingram Micro India

Intel India

InterGlobe Technologies

137

Intex Technologies

106

Iris Computers

104

ITC Infotech India

121

Juniper Networks

135

KPIT Technologies

L&T Infotech

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RANK

COMPANY

PAGE NO.

Lenovo India

LG India

125

Mastek

131

Microsoft India

Mindtree Consulting

Mphasis

Neoteric Informatique

118

Network Appliance India (NetApp)

121

NIIT Limited

129

NIIT Technologies

OnMobile

132

Oracle India

Persistent Systems

114

Polaris Financial Technology

R Systems International

136

Rashi Peripherals

102

Redington

Ricoh India

125

Rolta India

Samsung India

SAP India

Sapient India

119

100

Sasken Communication Technologies

139

Savex Computers

Seagate India

123

SFO Technologies

122

Sify

128

Sonata Software

116

Sony India

115

Supertron Electronics

116

Symantec India

119

Synechron Technologies

123

Syntel

Take Solutions

133

Tata Communications

Tata Elxsi

134

Tata Technologies

TCS

TE Connectivity

120

Tech Mahindra

Texas Instruments India

109

Trimax IT Infrastrcture and services

129

UST Global

115

Vakrangee

108

Wipro

Xerox India

128

Ybrant Digital ( Earlier LGS Global Solutions )

113

Zensar Technologies

Zicom Electronic Security Systems

130

Zylog Systems

114

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July 31, 2014

OVERVIEW

Shrikanth G shrikanthg@cybermedia.co.in

Win Some… Lose Some FY14 turned out to be a mixed bag with its share of challenges and opportunities 20

July 31, 2014

hat slowdown has invaded the economy does not elicit any interest these days. In many ways it has become a permanent fixture. What interests most these days is to look at companies that have grown despite the slowdown. And how some companies had gone down despite building good competencies over the year. Broadly that was the common denominator as we look at the DQ Top 20 rankings, which had its usuwww.dqindia.com

al share of surprises and upsets of the IT industry here in India. THE YEAR UP CLOSE

SMAC, BYOD, big data, SDN, IT modernization—and the list goes on and these are some of the leading trends that shaped the year. Enterprises looked at creating a ‘Hybrid IT’ infrastructure in which increasingly software became the center of the universe. In that order concepts like Software Defined Infrastructure (SDI) was most discussed and though nascent in adoption, A CyberMedia Publication

but one saw the beginning of such trends that will take further roots as we travel down FY15. THE LEADERS IN THE PACK

If we look at the adoption dynamics, it was cloud that got a major fillip during the last year. Companies which cater to the large enterprise space tried to differentiate themselves by offering a well meshed enterprise cloud services and differentiated from the typical consumer driven perception as cloud was perceived often times. For instance, companies like HP took on aggressively to the enterprise cloud services and even talked about back up and DR on the cloud. As we look at the Top 20 of the 100 companies ranked in the issue, there were not too many ranking upsets, expect for a few companies, others had retained their respective positions. As we look at the Ivy League of top 5, TCS, which took on to the #1 spot as usual, has by and large mastered the art of outsourcing. This gets evident from the numbers it posted for FY14. Its overall revenues including IT and BPO stood at Rs 81,809 crore that represents almost 30% growth. Reflecting on the results N Chandrasekaran, CEO and MD, TCS said, “We have delivered strong growth and strengthened our competitive positioning in the market. We have maintained our momentum, improved our quality of growth, deepened our relationship with customers and expanded our presence in newer markets like Europe during FY14. Our strategic investments including those in ‘Digital Technologies’ are providing a compelling value proposition as well as helping |

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us anticipate and shape new market trends successfully.” At #2, it’s Cognizant. Yet again, this is one company that continues to surprise the industry and critics every time by posting excellent growth and great numbers. But what differentiates Cognizant from the pack of other services companies in the Top 5 is the consistency at which it has performed. Extremely integrated top management, which has not seen any attrition in the last few years at the top is seen as a strength and management best practice. Here on this count, Infosys pales in comparison to Cognizant as the former in the last two years have seen too much top level attrition that has given it lots of negative media attention. Giving more insight on to the market and Cognizant’s strategy, R Chandrasekaran, EVP, Cognizant India says, “But even as companies build new models for a digital economy, they have to stay focused on their core business by driving greater efficiency and building scale in their existing operations. It is typically the core business that provides the resources to invest in new systems, processes and business models that will create market differentiation and fuel growth. We observed certain clients optimizing their ‘run better’ spend to further invest in their ‘run different’ initiatives, including spending on SMAC and digital capabilities. The two simultaneous trends—or what we call the dual mandate—will continue to drive market demand for the rest of 2014 for us, and into next year.” www.dqindia.com

We have delivered strong growth and strengthened our competitive positioning in the market —N CHANDRASEKARAN CEO and MD, TCS

July 31, 2014

OVERVIEW

We observed certain clients optimizing their ‘run better’ spend to further invest in their ‘run different’ initiatives, including spending on SMAC —R CHANDRASEKARAN EVP, Cognizant

July 31, 2014

THE NEXT 30

Clearly, this gives fresh insights on how the outsourcing market is panning out. Coming to Infosys at #3, lets hear what then CEO and MD, S D Shibulal said during the FY14 earnings call. He observed, “ Our revenue growth doubled to 11.5% in FY14 over FY13. This is in spite of a revenue decline that we saw in Q4. This compares to our FY14 guidance of 11.5% to12% that we provided in January. Our revenues were at the lower end of the guidance due to challenges that we saw

in retail, CPG and hi-tech verticals and some unexpected ramp downs and cancellations which we saw in other business segments as well.” But the FY outlook for Infosys appears bullish and it will be a close fight between Infosys and Cognizant as in FY14, Infosys saw an all time high client addition of 238 and the number of million dollar clients have gone up from 448 to 501 year on year. Out of that, 166 are Fortune 500 clients. This is surely a worrying factor for its competitors and obviously Infosys revenues will see

Guiding Principles For DQ Top 20 n The company revenues have been taken for the period 1 April 2013 to 31 March 2014. Though different companies have different financial years, we have taken AprilMarch revenue for each company to maintain uniformity. n Revenues of IT services companies do not include their BPO revenues. However, we have included BPO manpower in total number of employees, in most cases. Even in graphs showing overall revenue share across geographies or verticals, we have included the BPO revenues. n For companies headquartered in India or for companies that had their first delivery center in India, even if they are headquartered outside India, we have taken the entire IT revenue; for companies that do business in India, we have taken the entire India IT revenue; for other non-Indian companies which export out of India, we have taken only the revenue generated by the Indian legal entity. That holds true for captive units as well. n For all conversion purposes, we have taken an average of the conversion rates across 12 months: $1= `60. For companies that have filled our form in Indian rupees or those listed in India, we have taken their rupee revenue figures irrespective of the currency exchange rate they have used. For others, we have converted to Indian rupees. n In case of companies that have not provided us with revenues, we have done our own estimates. For domestic business, we have used sources like distributors, channel partners, SIs, customers and competitors to get unit shipments and average selling value to estimate the revenue. For export services, we have based it on average headcount and average salary, taking into account factors such as the type of work and type of services. n In case of non-Indian companies that have their development/delivery centers, we have added their India sales revenue to the export revenue and have presented the total figure. n While many companies responded to the questionnaire sent out us, many others shared information informally over one-on-one interactions. However, there were a few companies that refused to share any information with us; in such cases, information has been gathered and revenues estimated from secondary sources.

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OVERVIEW

a significant uptick in FY15 as these new deals starts slowly realizing in terms of revenues. At #4 position is Wipro, for FY14, it managed to grow its IT Services revenues by 18% in rupee terms, that’s 399.5 bn. Commenting on the company’s performance in FY14, TK Kurien, Executive Director & CEO of Wipro observed, “Our focus on process simplification, automation and platform-based delivery continues to deliver results and we are seeing the benefits through improved productivity, reduced timelines in execution and greater business agility. It is also gratifying to see that this focus has enabled improved win ratios and has also enhanced customer satisfaction.” Customer satisfaction transpired all the more important for all service providers and each looked at upping their CSAT scores. At #5 is HP India. Interestingly it competes as well as compliments the above 4 companies. For instance, on the services side it competes with all four, but on the other plane the above four companies might be consuming whole lot of HP products—be it be hardware or software and hence HP customers as well. For HP in India it was a wellrounded year across its divisions: systems, enterprise storage printers and services. Quips Neelam Dhawan, MD, HP India, “ We had a very good year. Signed on large IT transformation deals across verticals and saw good intake of our systems and storage products. We further escalated our agenda on what we call the emergence of new style of IT that will complement the traditional IT in many ways and 24

July 31, 2014

THE NEXT 30

modernizes it. If you ask—are Indian CIOs adopting this new style of IT? My answer would be a big yes. While the syndrome of ‘others do it’—we will follow is rampant among tech consumers, but we saw early adopters who have realized that hybrid IT environment is the way forward.” In a way the Top 5 summarizes the mood of IT industry across segments from services to hardware and all had grown. And that’s a good benchmark that sets the tone for FY15. GOING FORWARD—OUTLOOK POSITIVE

As we look at FY15, given that election results had ushered in political stability of sorts and the industry having received the Union Budget FY15 positively augurs well for the IT industry and the tax initiatives the FM has proposed is also encouraging. Hopefully as the year progresses the government can announce more clarity on arriving at a parity on the GST front for which the IT hardware industry is praying for a while. These will jumpstart the IT hardware distribution to post better margins and pass on the benefits to the consumer. The outlook for domestic IT services also remain bullish and it is expected that many of the services providers will see large PSU to government to other enterprise deals which will kick start IT and infrastructure modernization that will augur well for companies across the IT industry. In all, FY15 outlook looks good and many hope that it will usher in the much need revival in the IT industry in this part of the world. www.dqindia.com

We signed on large IT transformation deals across verticals and further escalated our agenda on what we call the emergence of new style of IT —NEELAM DHAWAN MD, HP India

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The DQ 20 RANK

COMPANY

Tata Consultancy Services

RANK

COMPANY

Oracle India

Cognizant Technology Solutions

Dell India

Infosys Technologies

Cisco Systems India

Wipro

SAP India

Hewlett-Packard India

HCL Infosystems

HCL Technologies

Microsoft India

Tech Mahindra

IGATE

IBM India

Intel India

Ingram Micro India

L&T Infotech

Redington India

APC by Schneider Electric India

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PAGE NO.

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PAGE NO.

July 31, 2014

THE DQ 20

RANK 0 0 1 High growth with high revenues, largest recruiter, focused on the future, agile and nimble. TCS is the giant success story of India

2012-13

0 0 1

July 31, 2014

Tata Consultancy Services

fter adjusting for currency-related amplification, TCS’ revenue growth during the year is at about 17%. The company accords this growth to an increase in number of deals and an increase in discretionary spending by existing customers. The company showed another year of stellar financial performance. With the BPO business included, earnings before interest, tax, depreciation and amortization (EBITDA) at `25,153 crore was higher by 39% over last year (`18,040 crore in 2012-13). Profit after tax (PAT) at `19,164 crores was higher by 38% over last year (`13,917 crores in 2012-13). TCS’ growth has been multi-dimensional—growth came across geos, practices, verticals, and deal sizes. For instance, the company recorded an increase in customer base across all revenue bands: the number of customers in the US$1M plus band increased to 714 (addition of 76 customers) and in the $100 mn plus to 24 customers (net addition of 7 customers). In FY14, TCS remained the highest recruiter in the industry with a gross addition of 61,200 employees out of which 46,880 were in India and the remaining 14,320 were outside India. The company’s total headcount is over 300,000 representing 118 nationalities deployed across 55 countries. Yet, the company claims one of the highest retention rates of 89 percent in the industry. This feat bears www.dqindia.com

testament to the challenging but enriching and satisfying work culture at TCS. Europe led the growth in major markets, while UK and North America continued to grow in line with the company average. Europe recorded highest growth primarily due to TCS’ sustained investment in market development and increasing customer acceptance of global delivery model. North America and UK continued to be major contributors, registering growth in line with the company average. The growth was also aided by acquisition of Alti SA, one of the top five system integrator companies in France with leading French corporations in the banking, financial services & insurance, energy & utilities, retail & CPG, manufacturing and life science sectors as its key customers. Alti’s acquisition has strengthened TCS’ ability and footprint to service its customers in France and other regions, leveraging its strong talent pool. All major industry verticals grew in double digits led by retail, manufacturing, life sciences & healthcare and BFSI during the year. In fiscal 2014, BFSI continued to grow steadily at 29% over fiscal 2013 due to sustained demand. Industry verticals which recorded high growth in fiscal 2014 were retail and CPG (35%) and manufacturing (34%). Telecom including media and entertainment grew at 28%. Other high growth verticals included life sciences and healthcare (45%); energy, resources and utilities (32%); A CyberMedia Publication

Revenue by Services

ALS 3%

Consulting 3%

EIS 5% AS 8% ADM 42%

IT IS 12% ES 15%

BPS 12%

(Revenues exclude BPO business) ADM- Application Development and Maintenance BPS- Business Process Services ES- Enterprise Solutions IT IS- IT Infrastructure Services AS- Assurance Services EIS- Engineering and Industrial Services ALS- Asset Leverage Solutions

2013-14

71,972

2012-13

55,134

17%

(Revenues exclude BPO business) Source: DQ estimates revenue (`crore)

—N CHANDRASEKARAN CEO & MD

and travel, transportation and hospitality (26%). TCS spent nearly `914 crore annually on R&D and innovation. Till date, the company has filed for 1,746 patents and 114 patents have been granted. TCS has significantly invest-

ed in digital technologies– mobile, cloud, big data analytics, and social media. TCS’ ‘Customer Collaboration Center’ in Silicon Valley is a digital innovation lab, where customers from retail, telecom, banking, manufactur-

A CyberMedia Publication

www.dqindia.com

ing and other industries are collaborating to shape the digital future of their business. The lab has built several digital applications and solutions for multiple industries, which are being implemented by customers in Europe and Asia-Pacific. July 31, 2014

THE DQ 20

RANK 0 0 2 Another year of stable and consistent performance proves Cognizant has the right mix of people. process and a GDM in sync with the market and client expectations

2012-13

0 0 2

July 31, 2014

Cognizant Technology Solutions

ognizant’s revenue ramp has been impressive over the last few years. From also ran a few years back the company today has carved a niche in the highly competitive IT outsourcing space. As we take a closer look at FY14, it’s the traditional verticals like BFSI (42%) and healthcare, life sciences and pharma (26%) pitched in with bulk of the revenues. Meanwhile retail and CPG, manufacturing, travel, hospitality and leisure also did good job with 21%. Clearly three focused verticals that have contributed to the bulk of revenues and add to this well-defined offerings enabled Cognizant to post robust financial growth. In the past when Cognizant was well behind Infosys, it often lacked parity in comparison as the line of argument centered on that it was based out of USA. Its true even today, but its bulk of operations are here in India and it’s often seen as a Indian company with American lineage. This obviously gives it better branding in the US as compared to competition. And moreover Cognizant is known for its re-investment strategy and its strategic domain based and the infrastructure investments have clearly paid off. All IT services providers are badly looking at key differentiators to secure higher share of the pie. Last year the market had its dose of key tech trends—from BYOD to big data to mobility—and in line with that, IT decision makers’ expectations also www.dqindia.com

changed. For instance, an increasing number of CEOs around the world are asking questions about how new technologies can be leveraged to build competitive advantage. Technology clearly is a CEOlevel agenda today. Cognizant says that the industry is in the midst of a ‘once-in-a-decade’ shift in the technology landscape driven by social, mobile, analytics, cloud (SMAC) and other digital technologies. SMAC technologies are redefining industries and their prevalence is throwing up vast amounts of rich data and information around people, devices and organizations. At Cognizant, it called this digital information the Code Halo. The year saw some significant wins as well. Cognizant signed up with Network Rail, the UK’s leading rail infrastructure provider as a key IT Solutions and Systems Integration (SI) Framework partner to provide a wide range of SI services. GoWireless, a leading wireless reseller, selected Cognizant to help the company launch its online commerce capability and generate new levels of business performance by deploying a webbased Order Management-as-aService (OMaaS) platform; while CareFirst BlueCross BlueShield (CareFirst), a leading not-for-profit health care company, selected Cognizant to support the insurer’s efforts to leverage mobile technology for its 3.3 mn members. Other wins like the Saudi Electricity Company (SEC), for comprehensive billing and revenue manageA CyberMedia Publication

A welldefined offerings enabled Cognizant to post robust financial growth

2013-14

55,894

2012-13

41,602

34%

Source: DQ estimates revenue (`crore)

ment solution based on SAP Utilities enterprise software. Closer home Max Life Insurance, India’s largest non-bank owned private life insurer, has licensed Cognizant’s TruMobisuite as its enterprise mobility platform to help transform |

A CyberMedia Publication

—FRANCISCO D’ SOUZA CEO the way thousands of its agent advisors do business and engage with customers. During the year, Cognizant acquired Equinox Consulting, a financial services consulting firm based in Paris and also acquired ValueSource www.dqindia.com

NV, a subsidiary of KBC group, an integrated bank insurance group and a top financial institution in Belgium. Meanwhile it also expanded its delivery and operations footprint in the Americas with the opening of a delivery center in San José, Costa Rica. July 31, 2014

THE DQ 20

RANK 0 0 3 Amidst leadership concerns and growing attrition rate, the company manages to double its revenue growth compared to the last fiscal

2012-13

0 0 3

July 31, 2014

Infosys Technologies

ith a 30% increase in revenues in FY2014, Infosys, the IT services major, showed signs of improvement compared to the previous fiscal when it posted a humble 14% revenue growth. The company retains its 3rd position in the DQ rankings. A significant development in fiscal 2014 was Narayana Murthy making his second stint as executive chairman in June 2013. Quite clearly, Infosys has been struggling on many fronts. Attrition has been on the higher side, organizational structure has been undergoing changes, and its performance has been lagging behind some of its competitors. A big concern for the company was the exits at the top level. After Murthy’s return, it has witnessed a spree of senior management exits, signaling fresh waves of turbulence hitting the company. The company saw V Balakrishnan, Board member, Basab Pradhan, Global Sales Head and Ashok Vemuri, America’s head, moving out of their respective roles. Overall attrition rate was around 19% at the end of March 2014, around 2% higher than the previous year. There were some important organizational changes. The board adopted a two-president governance structure appointing BG Srinivas and UB Pravin Rao as Presidents. In his second tenure, Murthy introduced three initiatives—cost optimiwww.dqindia.com

zation, improving sales effectiveness, and improving delivery effectiveness. The strategy was to work on the vision articulated in Infosys 3.0 and on strengthening focus on the core area, Business IT Services (BITS). Around 98% of consolidated revenues came from repeat business, while 238 new clients were added. The year saw Infosys striking some large deals. The company was selected by Volvo cars to provide application development services for its global operations. It also bagged an outsourcing deal from a large European bank to manage its overall applications portfolio. The new technologies space gained momentum with 20 new deals signed for cloud and big data offerings and 15 new deals signed for mobility offerings. Looking at segments, financial services and insurance segment continues to be the most prominent with a 23% hike in revenues. In terms of percentage increase in revenues, life sciences and healthcare was ahead posting a whopping 44%. Across geographies, North America and Europe held the lion’s share in revenues. Infosys has been pursuing the integrated platform solutions market quite aggressively, focusing on end-to-end solutions. New technologies including cloud, big data, mobility and functional areas such as HR and commerce continue to be the focus areas for products and solutions. Of the three strategic initiatives identified, the company indicates that A CyberMedia Publication

Revenue by Segment %share in revenue

LSH 7% RCL 17%

FSI 33%

ECS 19% MFG 23%

FSI- Financial Services and Insurance MFG- Manufacturing ECS- Energy & Utilities, Communications and Services RCL- Retail, Consumer Packaged Goods and Logistics LSH- Life Sciences and Healthcare

2013-14

50,133

2012-13

38,521

30%

Source: DQ estimates revenue (`crore)

there are early signs of improvement in cost optimization, sales effectiveness and delivery effectiveness will take a little longer to deliver results. With Vishal Sikkaâ&#x20AC;&#x2122;s recent appointment as the CEO, the company is hopeful of filling the leadership vac|

A CyberMedia Publication

â&#x20AC;&#x201D;VISHAL SIKKA CEO cum at the top and looks forward to a revival. The outlook for FY15 looks better for Infosys as the new client additions and the expansion of the order pipeline augurs well. But its needs to be seen how much of a topline and botwww.dqindia.com

tom line impact the new clients will have on FY15. That apart the coming of the new CEO will also see a more independent strategy and by appointing Sikka, Infosys has also upped its ante on its corporate governance practices. July 31, 2014

THE DQ 20

RANK 0 0 4 Wipro’s strategy is to align its internal organization focus on market opportunities, ensuring predictability in business, and investing to speed up timeto-market

2012-13

0 0 4

July 31, 2014

Wipro

ipro’s revenue from continuing operations increased by 15%, excluding its BPO business. Wipro’s two business lines are IT services (BPO included) and IT products with 91% of the revenues coming in from the former. The share of IT services has been increasing over the past few years due some decisions on the IT products front. The IT products business is primarily domestic and it helps the company win many domestic systems integration deals. During the year, revenue from the IT products segment decreased by 1%, primarily due to decrease in revenue from domestic sales of computers and servers following cessation of manufacturing ‘Wipro’ branded desktops, laptops and servers. At the end of Q3, the company ceased manufacturing ‘Wipro’ branded desktops, laptops and servers signaling its exit from this market. The company said that it will continue to fill existing orders and honor its warranty and service obligations. Wipro will continue to maintain a presence in the hardware market by providing suitable third-party brands as a part of its solutions in large integrated deals. Starting with Q2, Wipro implemented a new segment reporting structure to align itself with industry trends. The six IT services business segments are: Banking, Financial Services and Insurance (BFSI), Healthcare and www.dqindia.com

Life Sciences (HLS), retail, consumer goods, Transport and Government (RCTG), Energy, Natural Resources and Utilities (ENU), Manufacturing and High-Tech (MFG) and Global Media and Telecom (GMT). Wipro’s revenue from IT services and BPO rose 18%. The company experienced growth across all IT services business segments, but particularly in ENU and HLS. In the IT services business collectively, the company added 174 new clients during the year. Within service lines, Global Infrastructure services, analytics and information management and BPO grew during the year. All geography segments showed strong growth led by Europe and the others geographic segments. Notable orders include The Home Depot order to deploy an energy management solution across 1,900+ its stores over the next two years; helping Westfield, one of the world’s largest shopping centre portfolios with 90 centers in Australia, New Zealand, USA and UK, to achieve its strategic vision of creating a future ready Human Resources (HR) platform; amongst others. The year also saw an increase in wage costs due an increase in the number of sales personnel and increased compensation as part of the annual compensation review and annual progression cycle. Also, there were notable changes in leadership positions: Appointment of Ulrich Meister as Senior Vice President and Head of Continental Europe; Shaji Farooq was appointed Head of BFSI; Soumitro Ghosh was designated to A CyberMedia Publication

Revenue by Geography 2014

Rest of the world 16%

Europe 28%

India 11%

United States 46%

Source: DQ estimates revenue (%)

2013-14

39,824

2012-13

34,777

15%

Source: DQ estimates revenue (`crore)

lead Wipro Infotech; and GK Prasanna took charge of Global Infrastructure Services (GIS). In January 2014, Wipro acquired Opus CMC, a leading US-based provider of mortgage due diligence and risk management services, to |

A CyberMedia Publication

—TK KURIEN CEO strengthen its mortgage solutions and outsourcing business and complement its existing offerings in mortgage origination, servicing and secondary market. “This acquisition will help us expand in the high end Mortgage BPO segment, and brings www.dqindia.com

differentiated capability with a platform-based risk management offering. Opus CMC has an experienced management team with a deep understanding of the emerging needs of this business,” the company reported. July 31, 2014

THE DQ 20

RANK 0 0 5 It was back to growth for HP in India over FY14. It signed on large IT transformation deals and ramped up its ‘new style of IT’ agenda

2012-13

0 0 5

July 31, 2014

Hewlett-Packard India

P in India says that FY2014 was one of the best years it has had in the last few years. This might be surprising for the critics but the company’s transition and reorganizations in the last couple of years seems to be have connected well with the customers here in India. In FY13, HP globally spoke about a new style of IT—meaning the confluence of technologies like mobile, analytics, social, cloud, and big data. And in FY14, the emphasis clearly was on translating this agenda into business opportunities. As we look at its performance closely in India, H1 FY14 saw impressive gains and it closed on big transformational deals that added a good business momentum. But by Q4 FY14, things started slowing down, and this was mainly due to the pre-election silent period in the market. Overall, by March 2014, the company closed the year on a healthy note and the growth it posted indeed looks impressive as despite that the year was mired in issues like political instability to policy paralysis at the government level leading to a gloomy economy. As we look at the significant highlights over the year, the laptop deal with the UP government during FY13 has given HP the muscle to address such large scale government order and has given the ability understand such large projects and this helped it to aggressively foray on to the education vertical in FY14 with many www.dqindia.com

unique offerings that saw good mandates. On the enterprise side, it was the large transformational and IT modernization projects that helped HP during the year. FY14 also saw the beginning of the end of traditional IT rooted to conventions. IT organizations are forced to adopt an hybrid IT set up factoring in the changed dynamics like big data to analytics to mobile to social. This acted as the sweet spot for HP. Whether it be hardware or software or service, HP banked on its huge portfolio and was able to respond pro-actively to hybrid IT needs. If one has to define hybrid IT, it is the co-existence of traditional IT complemented with the new style of IT and in the bargain it creates an agile eco-system that is in sync with the current trends. As we look at the company’s Enterprise Group (EG) dynamics over the year, it clearly had a terrific momentum on its Industry Standard Servers (ISS). HP’s x86 server market share is estimated to be around 35% as of last quarter. Over the year its Moonshot servers range created a new category in the server segment that was able to offer the right kind of computing power for select verticals like e-Commerce companies and others. These are not powerful servers per se as they use ARM and Intel Atom chips- what is been used in smartphones of today. These servers reduced power consumption by 89%, occupied tiny floor space and churned out decent computing. A CyberMedia Publication

HP’s PC market share stood in excess of 27% and printer share at almost 50% during FY14

2013-14

36,697

2012-13

32,316

14%

Source: DQ estimates revenue (`crore)

This was a big success for HP, both in India and globally. High Performance Computing (HPC) is another area that saw good acceleration for HP over the year. Meanwhile its 3PAR storage portfolio also saw very good growth in FY14. |

A CyberMedia Publication

—NEELAM DHAWAN MD But on the down side, its Business Critical Systems (BCS), continues to bleed, akin to what’s happening globally as UNIX shades out by the day. But HP says, it still has good mandates on UNIX and it will continue to serve its customers www.dqindia.com

even though the market and volumes going south. On the enterprise side it had good wins and signed on deals like the one with Visa processor VFS Global to transform its IT and infrastructure and take it to a hybrid model. July 31, 2014

THE DQ 20

RANK 0 0 6 A good show once again; the strategy of maintaining a welldiversified portfolio delivers in tough times

2012-13

0 0 6

July 31, 2014

HCL Technologies

ith a remarkable 31% revenue growth in FY2014, HCL Te c h n o l o g i e s retains its 6th position in the DQ rankings. It was an eventful year as the company crossed the $5 bn mark in terms of revenue. Despite the economic uncertainties prevailing in the market, HCL has been able to perform better than most of its competitors for several quarters in a row. The company believes that its strategy of having a broad-based portfolio, in terms of verticals, service lines and geographies has paid off in tough times. Infrastructure services continue to be the key growth driver for the company. In the Jan-March 2014 quarter, the company signed around 12 transformational deals across all service lines with infrastructure services constituting half of the same. Across verticals, financial services and manufacturing were most prominent. While the Americasâ&#x20AC;&#x2122; market grew 11%, Europe was up by 26% as compared to the previous year quarter. On the whole, the company benefitted from the rupee fall and also from operational efficiencies. At the end of their first quarter, which was from July-September 2013, the company had announced its plans of expanding its facilities globally, creating over 30,000 seats, primarily in campuses across Noida, Bengaluru, and Chennai. HCL is also expanding its near-shore facility in

www.dqindia.com

Mexico to serve clients in the North American market. PARTNERSHIPS AND MULTI-YEAR DEALS

Fiscal 2014 was an year of partnerships for the IT services company. The most memorable was the one with rival CSC to deliver application modernization services. This was said to be a strategic alliance and created quite a stir in the industry. As part of the partnership, HCL plans to open delivery centers in Bengaluru and Chennai. Experts were of the view that the alliance will help the company in strengthening its presence in the financial services space and help in enhancing its application services business which has been on a rough patch for some time. Another significant development was the Enterprise Application Services (EAS) division of HCL Technologies extending its overall partnership with SAP by signing a new global managed mobility agreement. Under the contract, HCL will be permitted to resell, implement, and host SAP solutions. The year also saw HCL striking some large services deals. It entered into a multi-year engagement with Vestas Wind Systems A/S to provide application development and management and IT consultancy services. The contract with Anglo American, to transform its end user computing and data center landscape was also an important one. It is indicative of HCLâ&#x20AC;&#x2122;s increasing focus on the developing markets. Another prominent deal was the one with Direct Energy to manage its residential billing and customer care A CyberMedia Publication

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THE DQ 20

Infrastructure services drive growth in fiscal 2014, to sustain growth HCL needs to pull more levers

2013-14

31,200

2012-13

23,772

31%

Source: DQ estimates revenue (`crore)

operations in the Alberta market. Additionally, HCL and Consumers Energy, the principal subsidiary of CMS Energy announced the opening of a Global Center of Excellence (GCoE) called Michigan Technology Development Center (MTDC). 40

July 31, 2014

â&#x20AC;&#x201D;ANANT GUPTA President and CEO The company recently partnered with Linkedin to launch an application aimed at encouraging users to go above and beyond the scope of their existing contracts. HCL has indicated initiatives to expand its offerings across service www.dqindia.com

lines. It has been posting good revenue growth and showing consistent improvement in margins, but to sustain the growth momentum the company will have to implement more levers and beef up IT services to improve overall revenues. A CyberMedia Publication

THE DQ 20

RANK 0 0 7 Leveraging on the synergies, the company had a very good FY14 and it has emerged as a key player in the Indian outsourcing space

2012-13

0 1 5

July 31, 2014

Tech Mahindra

he company calls FY14 a landmark year as it saw the creation of an integrated entity through one of the largest mergers in India. The synergized operations clearly expanded its reach and upped its stature and hence it stormed into the ivy league of the Top 10 IT companies in India. Its one big jigsaw puzzle the company has done, given the intricacies and the complexities in the whole merger deal. Given this backdrop, the company began the fiscal and completed the merger in Q1 FY14. In Q2 it forayed into the new area of network services and signed the Base Telecom deal. This acted as a reference and over the year it saw a steady closure of new large deals in both the telecom and enterprise division. On the non-organic front, the company continues to make select bets and investments. Overall the company terms that it had a reasonably successful year of growth and hope to continue the momentum. On the macro front, the US business grew at a faster than anticipated pace and in the second half of 2013 led by buoyant domestic demand, robust inventory, accumulation, and strong export growth. However, risk to growth in 2014 could be from geopolitical tensions in the Ukraine region and the capabilities to merge with MES and in select markets through its agreement with BASF IT. If we look at the performance by verticalsâ&#x20AC;&#x201D;telecom and manufacturwww.dqindia.com

ing led the FY14 growth with 22% and 18% respectively. It signed on one large deal in manufacturing during the quarter and it continues to gain traction in the marketplace. As we look at the enterprise side of things, from about 8% last year it stood at 14% at the end of the fiscal year. If one looks at pure numbers on the enterprise side of the business, on a year on year basis it was a good spike indeed. And manufacturing as a vertical also worked out very well for the company. It also saw good traction in BFSI, technology media entertainment and its retail sector has done extremely well with 22% year over year growth. So, clearly on the enterprise side, the company is seeing good momentum but it need to further accelerate and significantly expand this slice of the pie so that revenues across segments becomes more homogenous. Meanwhile the total associate strength went up from 83,000 to 90,000. The good thing is the company has around `3,600 crore, which is equivalent to $600 mn in cash, and cash equivalents in its books as of year ended March 2014. This is in spite of repaying about `800 crore of debt during the year. According to analysts, the FY15 outlook for the company remains by and large positive. The company believes that its own deal pipeline compared to the same time previous year is showing at least 30% to 40% higher strength than what it had exactly a year ago. In general the company is in a better shape as compared to last year. But a lot depends on how much A CyberMedia Publication

The EBITDA stood at `4,184 crore—up by 36.6% Profit after Tax (PAT) at `3,029 crore —up 54.9% YoY

2013-14

18,331

2012-13

14,566

28%

Source: DQ estimates revenue (`crore) Note: In FY13, we had ranked Tech M and Mahindra Satyam separately and FY13 reflects consolidated revenues

customers are going to spend additionally in FY15 and much of growth hinges on this and moreover as we further drill down, its dependence on top 10 clients must also come down. So, clearly it banked on the big deals and the repeat business. But as we |

A CyberMedia Publication

—CP GURNANI CEO and Managing Director move along, it needs short term strategic outsourcing deals that will bring some degree insulation when longterm contracts come for renewal and gets shrunk on renewal. Tech Mahindra won the Best ICT Delivery Partner–Land Transport Excelwww.dqindia.com

lence Award 2014. The award recognizes industry partners and individuals who have played a pivotal role in developing and transforming Singapore’s transport system. Netgear honoured Tech Mahindra BSG (vCustomer) with ‘Best Supplier Award’. July 31, 2014

THE DQ 20

RANK 0 0 8 It was a year in which IBM realigned its competencies —further shed its hardware baggage and aimed at becoming more of a softwaredriven company

2012-13

0 0 7

July 31, 2014

IBM India

t’s clearly a mixed bag for IBM in India. Growth was modest. The year had its store of issues and the media attention was polarized on the renewal of IBM’s deal with Bharti Airtel that came up for renewal by end of this fiscal. Initially, speculation was rife that IBM might lose the deal and will spread across multiple vendors instead of IBM being the sole vendor. But by the end of FY14 fiscal, IBM announced that it has signed a new agreement to manage Airtel’s infrastructure and application services in India over the next five years. This agreement builds on the 10-year relationship between the two organizations, which has driven the co-creation of industry leading telcom solutions and customer-centric services. The agreement is based on Airtel’s new IT vision that defines the next generation of services for its evergrowing customer base and to offer best-in-class services to its customers through solutions leveraging cutting edge technology. As part of the new vision, Airtel is also building inhouse capabilities and a strong partner eco-system, and has selected IBM to manage the IT infrastructure and applications for its operations in India. The new model offers Airtel greater flexibility to scale services and adapt in real-time to changing market dynamics and offer a differentiated customer experience leveraging IBM’s industry solutions and global experience. The fructification of the deal indeed was a big breather for IBM www.dqindia.com

in India and any termination of the deal might have given rise to a lot of questions on the way IBM has managed its Bharti Airtel account. The industry estimates that the current deal with Airtel to be in the neighborhood of $500 mn, but some of the industry watchers also point out that the definition and scope of the current deal has undergone some major iterations with clauses on SLA’s to have become more stringent. That apart in Q4 FY14, IBM’s Systems and Technology Group (STG) was in the news for all the wrong reasons. Reports suggested that the Indian arm of STG has seen massive layoffs, that eventuality in many ways was impending since Lenovo acquired IBM’s x86 business in January 2014. Lenovo and IBM entered into a definitive agreement in which Lenovo acquired IBM’s x86 server business. This includes System x, BladeCenter and Flex System blade servers and switches, x86-based Flex integrated systems, NeXtScale and iDataPlex servers and associated software, blade networking and maintenance operations. The purchase price was approximately $2.3 bn, and approximately two billion of which will be paid in cash and the balance in Lenovo stock. IBM will retain its System z mainframes, Power Systems, Storage Systems, Power-based Flex servers, and PureApplication and PureData appliances. As we look at some big wins, IBM has engagements with names like— A CyberMedia Publication

THE DQ 20

IBM’s Power 8 and storage offerings are helping large enterprises build their own private clouds and leverage its services

2013-14

18,754

2012-13

18, 033

Source: DQ estimates revenue (`crore)

on the analytics side it has deals with DLF, Bangalore Water Supply and Sewerage Board (BWSSB). Matrimony.com. On mobile it secured ING Vysya bank and on social, Polaris Financial Technology deployed IBM’s social tools. Meanwhile on 46

July 31, 2014

—VANITHA NARAYANAN MD the cloud side, IBM has clients like Bharat Light and Power (BLP), Kasbah Systems Software, Extramarks among others. Over the year, IT services outsourcing has become extremely competitive and given that IBM is making www.dqindia.com

aggressive pitches to reinforce its technology capabilities by positioning itself as the apt partner for areas such as cloud, analytics, mobile, social, security, and cognitive computing and is investing in these priority areas. A CyberMedia Publication

THE DQ 20

RANK 0 0 9 Growth was good as compared to the last year. It was a year of sustaining and leveraging through a multi-pronged strategy

2012-13

0 0 8

July 31, 2014

Ingram Micro India

n the early 1990’s, distribution was a nascent industry in India and it had only a few names to boast about and Tech Pacific was one among them, and even Redington came into India only in 1993. From there to now, Ingram which acquired Tech Pacific in 2005, has indeed come a long way and now a global behemoth in IT and electronics distribution. As we look at FY14, like Redington, Ingram too focused on its traditional strength areas and it’s a close competition between the two and today they are almost equal—only separated by a few yards in terms of overall revenues. As we look at the larger dynamics, FY14 turned out to be a better year for IT distribution than compared to FY13. The growth posted by Ingram was indeed respectable as we contrast the challenging market conditions. The PC business globally is going through cyclical changes as desktops shade out at the expense of notebooks and tablets. And reduction in IT spend has also put a lid on traditional enterprise buying such as software and servers. In this backdrop, companies like Ingram have diversified their distribution portfolio in the last few years and has morphed into a supply chain management company offering a range of services. For instance, in addition to its traditional area of expertise—which was once only IT distribution, Ingram now has a slew of offerings ranging from warranty maintenance, POS, mobile phones and even consumer electronics. www.dqindia.com

According to a Gartner observation, the traditional IT market has evolved to incorporate the growing demand for mobility. The new-product categories present a number of challenges for devices and services solution providers. Traditional solution providers need to understand how to incorporate Wireless WAN solutions into their offerings. Wireless solution providers can benefit from lessons learned from supply chain and distribution models in the traditional IT market. Both segments can leverage these best practices to develop a strategy that effectively handles the evolving demands of consumers and enterprise users. In sync with that Ingram’s acquisition of BrightPoint in 2012, is paying it good dividends now and has given more muscle in the mobility space. Clearly, for Ingram it’s a confluence of IT and non-IT revenues and both saw growth. Moreover it also aggressively took on to cloud opportunities and this will act as the high growth area in FY15 as well. Recently its global partnerships on cloud with IBM and others for slew of hosted services also amply expands Ingram’s growing clout in the cloud space. The company is also enabling its partners to better leverage the cloud opportunity and tap into that business that will secure it higher margins as compared to sale of traditional IT services. Over the year, globally there were some changes in terms of management. The company appointed Paul Read as its new President and COO and all regional heads will report to Read. A CyberMedia Publication

As traditional areas of IT distribution become challenging, Ingram took on to a diversified portfolio for better margins

2013-14

14,128

2012-13

12,024

18%

Source: DQ estimates revenue (`crore)

All along distribution companies in the IT space were considered as uninteresting. But Ingram is trying to differentiate from the pack. Recently the company went in for a logo change globally. The company said that the new brand identity has a bold, mod|

A CyberMedia Publication

â&#x20AC;&#x201D;K JAISHANKAR Managing Director ern look and feel and signals its leadership in technology and supply chain services. During the ongoing fiscal Ingram is expected to tap into the emerging areas of IT and it will be looking at securing larger mandates from the www.dqindia.com

cloud space. The Indian SMBs are fast adopting cloud and this will act as big catalyst for Ingram . But the cloud space is getting extremely competitive and Ingramâ&#x20AC;&#x2122;s rival Redington is also upping its ante here. July 31, 2014

THE DQ 20

RANK 0 1 0 Despite a plethora of challenges, Redington was able to post robust growth and pulled out a very good year

2012-13

0 0 9

July 31, 2014

Redington India

iscal 2013 was a year in which Redington’s growth went south to 7%. But FY2014 turned out to be a much more benign year with growth going back again to double digits. That’s good news— given that IT distribution as an industry still remains unsettled and faces various issues that calls for policy reforms. The company says that last year indeed was one of the most difficult periods for the entire distribution eco-systems. Opportunities were very limited. Traditional growth areas remained depressed. Liquidity with end-customers and consequently with the channel was very tight. While telecom business grew on the back of rapid adoption of smartphones, the tablets did not take off as expected. As a category, adoption and growth of tablets continues to be a challenge. For traditional IT distribution business, it was a phase of consolidation and careful identification of viable opportunities. Over the last couple of years the IT distribution industry has been yearning for parity in the tax regime. For instance, the IT distribution industry is also affected by the same policy and regulatory issues that impact businesses in other areas. Multipoint taxation, product classification issues leading to different VAT rates in different states, regulations that are subject to interpretation, revision of interpretation on a retrospective basis. In this backdrop, companies like Redington feel that if at all there is one single legislation—the implewww.dqindia.com

mentation of which can substantially ease the pain of doing business across industry segments, improve efficiencies and cut down costs—it is a simple, straightforward, easy to understand, and transparent GST regime, that is not subject to multiple different interpretations. As we look at the company’s performance over FY14, Redington had a satisfactory year overall. While its growth was muted in some segments, but it took advantage of opportunities in segments like Infrastructure, Enterprise, Software, Consumer PC and the Mobility space. A relatively strong H2 on the back of a few project orders and momentum in smartphones sales, helped. Meanwhile the key products that were added into the portfolio over the year included: Palo Alto for security solutions, Vaultize and NEC for Saas offering, CntrS for IaaS and 3M for Bio-metric Solutions. So how did Redington manage to pull out such a good performance? First off all it was able capture incremental revenue opportunities thrown up by most of the vendors that it signed on during the past 18-24 months. These fresh revenue streams are also expected to seed its revenues in future as well. Meanwhile the cost control and increase in productivity remained the central philosophy and the company tried to eliminate/reduce all avoidable expenses. Last financial year was a period of consolidation and did not offer much room for fresh initiatives. While still in a very nascent stage, its presence A CyberMedia Publication

Last financial year was a period of consolidation and did not offer much room for fresh initiatives

2013-14

13,657

2012-13

11,746

16%

—(FROM L-R) E H KASTURI RANGAN, President (Non-IT) Source: DQ estimates revenue (`crore)

—PS NEOGI, President (IT)

in the ‘cloud’ space will augur well in FY15. It’s strategy of putting in place an integrated and coherent portfolio which would be relevant to both the company and its channel partners. It’s rationalization of its components SBU to strike a better balance be-

tween revenue and profitability in this portfolio, will also help to strike better margins here is also good. The outlook for FY14 looks very buoyant for Redington. Meanwhile its 3PL activities gathered momentum under its subsidiary

A CyberMedia Publication

www.dqindia.com

Pro Connect and appears well poised to take advantage of the growing need for efficient and dependable supply chain solution providers. It now has several customers drawn from outside of IT and communication industries. July 31, 2014

THE DQ 20

RANK 0 1 1 Over the last few months, Oracle has moved to the forefront with its cloud announcements and made a huge shift in the delivery of cloud solutions

2012-13

0 1 0

July 31, 2014

Oracle India

racle continues to be solidly positioned as the leader in the database segment even as its battles for market share in enterprise applications, systems, and middleware markets. According to Gartner, All software Markets-Worldwide 2013 report— Oracle remains number one in worldwide DBMS sub-segment software revenue share and leads the next closest competitor revenue share by 28%. Oracle is also ranked second in terms of global software market share with revenue of $29.6 bn. According to industry estimates, Oracle’s services business is estimated to account for 47% of its total revenue in India, while its technology (including databases) business contributes 29%, systems, applications and middleware account for the remaining business revenue. According to the company, in India, Oracle has a 63% share in the RDBMS market and is ahead of IBM, Microsoft and SAP. Trends around business intelligence and analytics, with increasing customer investments in database management systems, helped drive Oracle’s top-line growth. Cloud is the key element in the goto-market strategy for Oracle in India. Over the last few months, Oracle has moved to the forefront with its cloud announcements and made a huge shift in the delivery of cloud solutions. It is now positioned as an aggressive player in the cloud space and has witnessed massive adoption of cloud services across industries like www.dqindia.com

IT/ITeS, telecom, banking and automobile industry in the country. Airtel Learning, Apollo Hospitals, Jabong. com, Intel, Aditya Birla Management Company, Maruti Motors, Hero MotoCorp, BigTree Entertainment, Sonata Software, Myntra.com, Kalpataru, NetApp India, Adobe Systems, Haier, Thomas Cook, Nature’s Feast, Sudhir Gensets are some enterprise organizations in India that have recently embraced Oracle Cloud. Besides that, Oracle’s Human Capital Management Cloud, Customer Experience applications on cloud, modern marketing are finding increased traction from customers in the country. Oracle’s systems business is based on its strategy to promote engineered systems pre-engineered and preassembled hardware and software bundles. Its portfolio of engineered systems includes big data appliance, Exadata, Exalogic Elastic Cloud, Exalytics In-memory Machine and the SPARC SuperCluster. Oracle claims that Exadata is the fastest growing product in Oracle’s business and it has been adopted by customers across industries like telecom, BFSI, pharmaceutical and manufacturing. Indian customers include Reliance Commercial Finance, Apollo Group, HDFC Bank, HDFC Securities, Bharti Airtel, Vodafone, Godfrey Phillips, Tech Mahindra, etc, among others. Oracle is betting big on India and making considerable investments in the country to tap significant business opportunities and the availability of talent. Under its geo expansion strategy Oracle is setting up branch offices in many new tier-1 and -2 citA CyberMedia Publication

THE DQ 20

Oracle is involved in e-governance initiatives of central and state governments

2013-14

11,437

2012-13

10,590

Source: DQ estimates revenue (`crore)

ies in India. It has set up branches in Hyderabad, Kolkata, Chennai, Ahmedabad, and Pune in the first phase and will add more branches and cities in subsequent years. It is making significant investments in terms of manpower resourcing, train54

July 31, 2014

â&#x20AC;&#x201D;SANDEEP MATHUR MD ing and functional enablement of the new centers. Oracle is the leading partner for e-governance initiatives of central and state government bodies in India with engagements with more than 20 states in India. Such projects range www.dqindia.com

from database technology driven projects to power large government databases or fusion middleware to enable application agility or applications to deliver citizen services or hardware to make government IT systems work well. A CyberMedia Publication

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THE DQ 20

RANK 0 1 2 An eventful year for the PC maker as it transitions from public to private, and reorganizes itself to extend its end-to-end vision

Dell India

ith an estimated 8% growth in FY2014, the PC major, Dell India is at the 12th position in the DQ rankings this time, one step down from last year. There’s a lot happening at the company. Moving beyond the ‘PC horizon’ and beefing up its focus on enterprise solutions and services, Dell is in the midst of a transformation—putting new strategies in place and making moves in those directions. Growth has softened as compared to last year’s 15% revenue hike, as changes take time to pay off. The most significant change in fiscal 2014 was its transition from a public to private company owned by its founder Michael Dell, after battling huge resistance from some of its large investors. Apparently, the first two quarters largely saw the company strategizing the transformation and charting out the future road map. MISSION E2E

2012-13

0 1 1

July 31, 2014

The company’s end-to-end strategy also called for some restructuring moves. Dell has witnessed significant changes in terms of its product portfolio and its market representation. With its spree of global acquisitions in the recent past, it has expanded its portfolio of enterprise offerings. Dell is high on its cloud focus and bolstered its presence in the space with the acquisition of Enstratius. Enterprise security is also an important area. The company indicates that its www.dqindia.com

India enterprise security business is growing at a higher rate than the average market growth of 12-14%. It is seeing traction especially in the public sector, retail, IT and ITeS sectors. PC STILL BIG

It has broken the PC barrier, yet Dell remains positive about the potential of the PC and devices market in India and continues to invest in this space. The company launched a fresh range of tablets under the Venue brand, vying a piece of the tablet market dominated by rivals like Samsung and Lenovo. The Dell India CEO in an Interaction with Dataquest had indicated that it has some interesting positioning strategies for the highly competitive tablet market. CHANGE WITHIN

There is some kind of transformation happening within the organization also in terms of realigning the workforce with the new way of business. The Dell India organization has been divided into four units. Leadership positions were filled partly through internal promotions and with fresh talent brought in externally. The appointment of Murli Mohan to head the software group and Neeraj Mithwani in the storage area happened on the same lines. Presales team is being strengthened and increased customer engagement is one of the top strategic initiatives. INDIA FOCUS

India figures high on the Dell’s revised agenda. The company is looking at A CyberMedia Publication

Enhancing E2E capabilities and improving customer engagement are part of the strategic initiatives identified for Indian market

2013-14

10,758

2012-13

9,961

Source: DQ estimates revenue (`crore)

tapping in fresh talent by reaching out to around 300,000 students in top 20 cities. It plans to extend the availability of its product lines in tier2 and -3 cities. Dell has indicated its plans to expand its points of presence from 46 retail stores in April |

A CyberMedia Publication

â&#x20AC;&#x201D;ALOK OHRIE President & MD 2013 to more than 200 stores in 83 cities by the end of the year. Channel partners continue to be very important in Dellâ&#x20AC;&#x2122;s scheme of things. WHATâ&#x20AC;&#x2122;S AHEAD?

Transformation entails new chalwww.dqindia.com

lenges for Dell. PC market growth is slowing down, there is tough competition in the tablet space, the E2E vision is still a long way. Strategies are in place, it now requires some real actions to make the plans work. July 31, 2014

THE DQ 20

RANK 0 1 3 Cisco is placing huge bets on the second coming of networking; the creation of the giant Internet of things which it calls ‘Internet of Everything’

2012-13

0 1 3

July 31, 2014

Cisco Systems India

isco has been a company whose outlook and performance has been the indicator of the overall tech industry’s health. But over the past five years the company has been battling change and the odds are stacked up high. With its mainstay businesses of enterprise networking, telco equipment, and collaboration coming under cloud and the cloud business not exactly making rain for Cisco, the company is hurting itself in the short term. Yet, Cisco is working furiously to reinvent its leadership. Here’s what it says: “Just as we combined storage, networks and servers, we are combining applications and networks at scale. We’re delivering solutions—not just technology. And we are transforming our business models toward more recurring product, software and cloud revenues. We believe that in the coming days most major market transitions will be networking centric.” Cisco is placing huge bets on the second coming of networking; the creation of the giant Internet of things which it calls ‘Internet of Everything’. Cisco showed strength in a number of areas. It saw significant market traction in shipping Application Centric Infrastructure (ACI)-enabled platforms, specifically the Nexus 9000, going from more than 20 customers to 175 customers, with the pipeline close to 1,000 customers worldwide. The company claims that it is the leading cloud infrastructure provider citing Synergy Research. UCS conwww.dqindia.com

tinues to cement its place as the leading platform for hybrid cloud environments, big data, and virtual desktop services, gaining market share for the 17th consecutive quarter since it was introduced. In India, Cisco has held or grown market share in 6 out of the 8 categories that it tracks, the company reveals. 24 out of the top 25 banks are on Cisco and so are the top 10 IT Services companies. 65% of mobile transactions run on Cisco’s packet core infrastructure. Cisco also leads in the conditional access and digital subscription market for television reaching 40 mn homes or 200 mn viewers in the country. The company reports strong growth in the data center market driven by demand for open and highly secure hybrid cloud environments, though numbers are not available. Cisco is trying to differentiate itself from other infrastructure companies through initiatives like Application Centric Infrastructure and Intercloud. Intercloud leverages application-centric infrastructure to deliver, together with our partners, the first global open network of clouds. We have already announced major global Intercloud partners such as Telstra. It is also the perceptible step towards IoE which the company sees as an opportunity to unlock nearly $19 tn in economic value that would accrue to the world if all things are networked. Amongst new technology announcements, notable ones include nPower and NCS, Cisco IOx, Cisco EnergyWise, and Videoscape TV. nPower is an advanced network A CyberMedia Publication

Cisco is trying to differentiate itself from other infrastructure companies through initiatives like Application Centric Infrastructure and Intercloud

2013-14

10,274

2012-13

9,785

Source: DQ estimates revenue (`crore)

processor designed to power IoE and Network Convergence System (NCS), a network fabric family designed to serve as the foundation of a massively scalable, smarter and more adaptable Internet to power IoE. Cisco IOx, advances its vision of |

A CyberMedia Publication

â&#x20AC;&#x201D;DINESH MALKANI President, Cisco India and Saarc fog computing by helping businesses take advantage of the billions of devices already connected in the Internet of Things (IoT). Cisco EnergyWise suite helps enterprises become more energy efficient and reduce carbon emissions. Videoscape TV services www.dqindia.com

delivery platform can now host new cloud video capabilities. Tata Sky in India has deployed Cisco Videoscape to enable new multiscreen viewing experiences beyond the settop box. Tata Sky is the first platform in Asia to deploy this solution. July 31, 2014

THE DQ 20

RANK 0 1 4 SAP has repositioned itself as a cloud company. It is converging its strengths in industry solutions, analytics, and mobility to target broad swathes of the Indian market

2012-13

0 1 4

July 31, 2014

SAP India

AP has joined the rush of enterprise technology companies positioning themselves in the cloud market. The company reports strong uptake in the Indian market—both for cloud applications and cloud platforms. SAP reports growth in double digits in India. In the applications space, the three areas with significant traction are procurement (Ariba), HR (SuccessFactors), and CRM. Two other high growth areas are analytics and e-commerce. Procurement solutions have found lot of favor, especially in the mid-market, SAP reports. SAP has been adding in excess of 100 customers per year from the midmarket segment over the past few years. More than 800 small organizations have been signing up with SAP every year. Cloud platforms are also strategic for SAP. Ranbaxy Laboratories and Dabur India have been on the SAP cloud for over a decade have seen significant progress to transact, move, store, process, and analyze data in real time. SAP had also announced cloud infrastructure service to move applications on to cloud. Some organizations that have opted the cloud infrastructure include Dr Reddy’s Laboratories, Shapoorji Pallonji, Balasore Alloys, Abu Dhabi Commercial Bank, Max Life Insurance, Asian Paints, TCL Corporation, Sun Pharmaceutical Industries and Lupin to name a few. SAP is also exploring the possibility of setting up a data center in India to support its cloud business. www.dqindia.com

In the past few years, SAP also saw significant growth in two new segments—BFSI and public sector, both late entrants into the ERP space. In India, the top 3 public sector banks, top 3 private sector banks, and the largest insurance company are SAP customers, the company reveals. Department of Posts, Finance Department of Government of Andhra Pradesh, and many defense establishments too are on SAP and are diversifying into incremental solutions. Specifically, in the public sector, the focus is on developing local solutions. Examples include applications like—Rakshak, TracOHealth and The “Milk Co-operative” Experience, conceived, designed and developed by SAPLabs India. These applications, focused on specific industries, help automate several operational areas including, tracking & control; streamlining of procurement systems, budget and expense management, project & scheme implementation amongst others to turn data into actionable information and deliver services efficiently. To expand the ecosystem, SAP is funding new ventures. SAP Ventures, the independent venture capital firm affiliated with SAP AG (NYSE: SAP), raised more than $650 mn for a new direct investment fund, SAP Ventures Fund II. Taken together with SAP HANA Real Time Fund, a $405 mn fund-of-funds that invests in early stage VC funds, SAP Ventures has added more than $1 bn in new funds in 12 months. A CyberMedia Publication

SAP has been adding in excess of 100 customers per year from the mid-market segment over the past few years

2013-14

9,520

2012-13

8,500

12%

Source: DQ estimates revenue (`crore)

SAP also announced expansion of its partner ecosystem by appointing new partners across various areas. For mobility, Blue Star Infotech and ZenFocus; for cloudâ&#x20AC;&#x201D;Hexaware, NEC India, RS Social; for HANA-Persistent and Sify are the newly appointed partners. |

A CyberMedia Publication

â&#x20AC;&#x201D;RAVI CHAUHAN MD SAP also reinforced its strategy of accelerating the Indian ecosystem by announcing an integrated approach to strengthen its newly launched OEM and ISV programs and encouraging partners to leverage the Managed Cloud as a Service www.dqindia.com

(MCaaS) model to provide enhanced value to businesses. Partners include Rolta, iCreate, TAKE Solutions, Arteria Technologies, Vantage Agora Inc, Defiance Technologies, NTT Data Solutions, IT Champs, and Compuage. July 31, 2014

THE DQ 20

RANK 0 1 5 Due to a lot of restructuring that led to de-growth of 26%, HCL Infosystems is trying to wade through tough waters for sustained future growth

2012-13

0 1 2

July 31, 2014

HCL Infosystems

CL Infosystems underwent re-structuring of its businesses in November 2013 and according to the new scheme of arrangement; the hardware solutions business, the services business and the learning business of the company stands transferred and vested into separate wholly owned subsidiaries namely HCL Infotech, HCL Services and HCL Learning, respectively. The restructuring was done to have undivided focus on company’s’ future growth engines, ie, distribution and services businesses and for bringing better financial and operational delineation. As a result, the company had a contained business with de-growth of 26%. Harsh Chitale continues to strive to bring efficiency into HCL’s various businesses. While HCL Infosystems struggled hard to sustain its reputation, its efforts to containing focus on growth avenues seemed to pay. On the services front—the revenue from enterprise services grew by 8% QoQ and 9% YoY. HCL services contracts bank continues to grow across Indian and overseas geographies witnessing a sequential growth in Annual Contract Value (ACV) from `400 crore as on December 31, 2013 to `487 crore as on March 31, 2014. Infrastructure managed services business, an integral part of services business, registered a healthy 20% QoQ growth in revenue by signing many new deals with many prestigious clients across automotive, defense, steel and industrial equipwww.dqindia.com

ment sectors. In Singapore, the IMS business continued to register robust growth with a large win (of $9 mn). HCL Care, which provides aftersales and support services to end consumers and OEMs in telecom, consumer electronics and appliances space, continued its expansion with its revenue nearly doubling on YoY basis and a 13% QoQ growth. The business, with one of the most extensive service networks across the country, has expanded scope of OEM relationships with Delonghi, Lenovo and Lava. It also added 14 walk-incenters under the ‘TOUCH’ brand taking the total number of TOUCH walk-in centers to 268 across India. HCL Learning, the company’s learning solution business, is growing rapidly across domestic and overseas markets. HCL Learning has won more than 200 classrooms from DPS Ghana, Ullens School Nepal and Indian School Al Wadi. Enterprise solutions business won major orders such as from NEC and Andaman PDS (Public Distribution System). In MEA, the business bagged a large security and surveillance deal from Dubai Electricity & Water Authority (DEWA). Huwaei and Xerox appointed HCL Services as authorized service provider for hardware support services for a few of their product categories in the OND ‘13 quarter. The Enterprise Application Services (EAS) business won prestigious customers like KPMG, Royal Bank of Scotland, and Indian Oil Corporation in India. In the Middle East, large deals were won from Emirates Airlines, National A CyberMedia Publication

Huwaei and Xerox appointed HCL Services as authorized service provider for hardware support services

2013-14

7,267

2012-13

9,883

-26%

Source: DQ estimates revenue (`crore)

Center for Documentation & Research (NCDR) UAE, Dubai Silicon Oasis Authority (DSOA), Western Region Development Council and acquired new customers like Mashreq Bank and Abu Dhabi Commercial Bank (ADBC). Many contracts were won to pro|

A CyberMedia Publication

â&#x20AC;&#x201D;HARSH CHITALE CEO, www.hclinfosystems.com vide AMC/Hardware Support Services from customers such as Reliance Life Sciences, TATA Global Beverages, Delta Power Solutions, Ranbaxy Labs, MAX Life Insurance Company, Western Naval Command, Syndicate Bank, Department of Space, etc. www.dqindia.com

HCL Learning further expanded its operations to Nepal, Middle East & Africa. DPS Ghana, Indian Language School Nigeria, DPS Academy Dubai, Indian Schoolâ&#x20AC;&#x201D;Al Wadi Al Kabir and Euro School, Nepal have tied up with HCL Learning. July 31, 2014

THE DQ 20

RANK 0 1 6 A significant portion of its growth in India in the last 12 months has come from its cloud business

2012-13

0 1 8

July 31, 2014

Microsoft India

n FY14, Microsoft tried to acclerate the Windows business with the launch of Windows 8.1 as it was losing to Android counterparts. The company tried to increase market reach on various other fronts such as cloud and enterprise application space in India. It helped the company grow 18%. Microsoft India’s revenue went to `7,224 crore against `6,122 crore the previous year. The growth was the result of company’s effort to package its various products through innovative ways and uptrend in the IT spending. In one of its statements Microsoft India declared that a significant portion of its growth in India in the last 12 months has come from its cloud businesses. Microsoft’s Windows Azure and a set of offerings across private, hybrid and public clouds helped the company gain in the cloud race in India. It claimed to add over 2000 commercial cloud customers every month in India across all industry verticals— banking, manufacturing, healthcare and media, and across large, midsized and small companies. With its large partner and developer eco-system of about 10,000 partners, the company engages with about 1.6 million developers in the country. In the last year, the company has grown the number of its cloud solution partners by 200%, has seen a 100% growth in the number of independent software vendor (ISV) applications on Windows Azure and helped 1,700 start-ups adopt Windows Azure. Microsoft also partnered www.dqindia.com

with academic institutions to create Microsoft Innovation Centers—of which 39 are now operational. The company has conducted 2,000 training sessions for over 200,000 developers and IT professionals in the last year. Microsoft enhanced its enterprise cloud business, with first party SaaS applications, and operated a public cloud that supports a broad range of third parties, across its IaaS and PaaS offerings. Microsoft Office 365 gained significantly in India across verticals. As for Office 365 Home Premium, it is already at 3.5 mn subscribers, and growing. Among notable users of Office 365 were India’s leading non-profit organizations, education institutes, IT/ITeS companies and manufacturing and healthcare organizations including Ascent Yarns, Bakewell Biscuits, BLK Super Speciality Hospital, Godrej Industries and iResearch. Plus the company is also evaluating other services within Office 365 like SharePoint Online and Lync Online to avail full benefits of the Office 365 suite. Although Microsoft was trying tooth and nail in the mobility space, it struggled. But the biggest change resulted when Satya Nadella took over as Global CEO from Steve Ballmer. Nadella, in a first time move, decided to offer Microsoft Windows 8 for free to Indian smartphone manufacturers. This was a catalyst step to catch up fast in the smartphone market with Google’s Android and Apple’s iPhone. Microsoft realized the significance of gaining marketshare in this A CyberMedia Publication

With its large eco-system of about 10,000 partners and developers, the company engages with about 1.6 mn developers in the country

2013-14

7,224

2012-13

6,122

18%

Source: DQ estimates revenue (`crore)

growing segment, expected to turn into a great revenue source through their app platform. Plus the company is trying to move further in the tablet space where it sees a momentum coming up this year. The company has already launched a couple of |

A CyberMedia Publication

â&#x20AC;&#x201D;BHASKAR PRAMANIK Chairman tablets with players such HP, Lenovo, Acer and others. Since Microsoft ended support for Windows XP in April 2014, it saw momentum in Windows 7 sales. Although it helped the company in terms of revenue, the trend exasperated its hope www.dqindia.com

of making Windows new version-Windows 8/8.1 popular. So Microsoft announced the end of support for Windows 7 as January 13, 2015. But the company hopes that the Windows 8 sales will pickup in the on-going fiscal year as the IT spending grows. July 31, 2014

THE DQ 20

RANK 0 1 7 The company further strengthened its engagements with existing customers and signed several new and transformational deals in 2013

2012-13

0 1 9

July 31, 2014

IGATE

Y14 was a year of transformation and changes at iGATE. One of the key architects of the outcome based outsourcing model, Phaneesh Murthy left IGATE again on sexual harassment charges and in his place Ashok Vemuri, who had quit Infosys in 2013 joined as IGATEâ&#x20AC;&#x2122;s new CEO. So in many ways, 2013 was a year of transition and change for IGATEâ&#x20AC;&#x201D;both in the organization structure reflecting the changed thinking in the vision, strategy, and client engagement and service delivery value proposition. The company moved from a functional organization to a vertical, domain based structure to continue to stay relevant to clients. In tandem employees are told to build specific process and technology capabilities that address specific client issues taking into account the market and industry context. The company is trying to build stronger expertise in industry processes. IGATEâ&#x20AC;&#x2122;s solutions are focused on the following industry groups: Banking and financial services; insurance; healthcare and life sciences; manufacturing; retail and consumer products; media and entertainment; energy and utilities, and product and engineering solutions. These industry groups are integrated business units with client engagement, consulting and delivery under a seasoned company leader. IGATE has also refreshed its technology stack by introducing dedicated practices in the areas of big data, analytics, www.dqindia.com

digital, social and mobility complementing the existing service capabilities in Infrastructure management, independent validation, enterprise services and business intelligence and business process management. IGATE signed a new credit facility agreement that is expected to lower its financial leverage and position the company to enhance shareholder value by refinancing the indebtedness under the senior notes and existing credit facilities agreements. Meanwhile IGATE further strengthened its engagements with existing customers over the year and signed several new and transformational deals in 2013. It added 38 new clients during the year out of which 15 companies are part of the list of Fortune 1000 corporations. It maintained a healthy revenue growth quarter on quarter. During the second quarter of CY2013, the company signed deals worth over $600 mn out of which two deals were worth over a $100 mn each. Most of the large deals that it signed were in the integrated tech and process space with the clients benefitting out of its platforms and point solutions for specific industry challenges. The pace of growth in its European business has been particularly encouraging during 2013. IGATE has opened its new delivery center in Stockholm, Sweden, allowing growth in its talent capital in the European region. The company is on course for the construction of a world-class training facility spread over a million square feet in Pune, India apart from increasing A CyberMedia Publication

The company recently rebranded itself introducing a new logo, designed in the color Azure Blue

2013-14

6,734

2012-13

5,900

14%

Source: DQ estimates revenue (`crore) Note: The company follows a Jan to Dec fiscal year

the seating capacities in Mumbai and Bangalore. On the process excellence side IGATE achieved CMMI Level 3. This adds to the CMMI Level 5 (V 1.3) certification it has already received across locations. To improve |

A CyberMedia Publication

—ASHOK VEMURI CEO the process, domain and technical awareness of its employees and to leverage effective knowledge sharing across the organization, IGATE also rolled out mindshare events titled ‘Zen n Fun’, ‘Smart Minds’ and ‘Feather in the Cap’.IGATE was also www.dqindia.com

placed in the top quadrant of “Established and Expansive” players for the third consecutive year in Zinnov’s Global Service Provider Ratings – 2013. IGATE ranks in the leadership zone in four sub-verticals in the product engineering space. July 31, 2014

THE DQ 20

RANK 0 1 8 Intel India degrew mainly because of the slower PC refresh cycles—both consumer and enterprise— coupled with its inability to penetrate the mobile space

2012-13

0 1 7

July 31, 2014

Intel India

ntel India has seen a downfall in its revenues by 5% as the company struggled to register its footprint in the mobile domain. The company went through a lot of restructuring as it declared in January this year that it would cut down its India headcount by 5,000. It was only towards the end of FY14, when Intel saw an upsurge in growth for its PCs, catapulted by the demand for Windows 8.1 PCs. Like every year, the company tried to woo new customers as well as existing customers through different campaigns to boost sales. It mainly earned from the datacenter and cloud business. Looking at the downward trend in metros, Intel enhanced its reach in tier-2 and -3 cities. Intel launched a nation-wide campaign to drive the relevance and demand of personal computing devices. As a part of this drive, Intel initiated its flagship ‘My Discoveries’ program aimed at educating the consumers on the benefits of using a PC through live demos and displays. The idea was clear— to boost sales. It also endeavored to target existing customers through social media campaigns and other channels. But how did this campaigns panned out is a little unclear. In June, last year, the company launched its flagship product—the Intel 4th Generation Core Haswell processors which boasted highly upgraded features. Also, Intel launched its BayTrail family of processors during the latter half of the year. These processors which were based on Intel’s www.dqindia.com

low-power, high-performance microarchitecture ‘Silvermont’ were created with the intention of powering the new wave of highly powerful and energy efficient tablets, 2-in-1s and other mobile devices. With the focus of the entire PC industry slowly shifting towards mobility based devices through H2 2013 the Baytrail Atom processors were well received across the world as well as in India. This re-established Intel’s position as one of the industry’s top innovators. In the embedded space Intel’s Intelligent Systems also enabled ATMs, smart vending machines and OTC displays amongst others to nurture a tech-savy India. Lastly, Intel launched the Xeon E3, the next big solution for enterprise customers seeking to run their large servers running on high performing processors and yet consume less power. During the year, Intel also introduced the Intel Pentium Processor A1018 which had been tailored to be a complete education solution specifically for countries like India. Intel also increased its focus on the mobility devices in a bid to garner marketshare from Qualcomm and Broadcom. Intel partnered with major OEMs to launch devices across price points and form factors to provide consumers with multiple options to purchase devices that would provide them with the performance of a laptop and the flexibility of a tablet. Intel also excelled in R&D in 2013 with its Bengaluru R&D facilities credited for some of the key innovations made last year. Globally, India is the third largest R&D site for Intel after US and Israel. A large number of crucial innovations took place in A CyberMedia Publication

Intel India mainly earned from the datacenter and cloud business

2013-14

6,412

2012-13

6,750

-5%

Source: DQ estimates revenue (`crore)

Intelâ&#x20AC;&#x2122;s local R&D facility in Bengaluru including work on its Xeon processor for servers and its Atom processors for mobility devices. With over 70% of its 6,000 strong workforce focusing on innovation, the Indian setup for Intel India looks as strong as ever. |

A CyberMedia Publication

â&#x20AC;&#x201D;DEBJANI GHOSH MD, South Asia As we look at the outlook for FY15, Intel clearly needs to come out of its PC centric chips and must make aggressive forays into the mobile chip business. But with heavyweights like Qualcomm and other seasoned players dominating this space will make www.dqindia.com

this foray all the more testing. Given this backdrop innovation is the key, more powerful ultra small form factor mobile chips that can churn out desktop class computing on mobile devices is the space Intel must leverage to revive its sagging fortunes. July 31, 2014

THE DQ 20

RANK 0 1 9 The year was good for L&T Infotech as it bagged new projects, expanded its reach, and aims to join $1 bn club

2012-13

0 N A

July 31, 2014

L&T Infotech

he year 2013-14 has been good for L&T Infotech, a global provider of information technology services and solutions. The company with its strong financial results made its position in the DQ Top20 companies. The company restructured its organizational structure, and with a view to accelerate profitable growth in the technology space, has appointed Chandrashekar Kakal as its Chief Operating Officer (COO), who will be inducted on the Board of L&T Infotech. L&T Infotech has partnered with Tricentis, a global leader in enterprise software testing solutions, to become an implementation partner for Tricentisâ&#x20AC;&#x2122; Tosca Testsuite. By leveraging Tricentis product suite, L&T Infotech will be able to address the complex challenges and deliver innovative solutions to their clients resulting in enhanced value. This partnership will further enable their testing teams to deliver improved time-to-market and greater cost efficiency to their clients. The company has successfully deployed Oracle Human Capital Management (HCM) Cloud (part of the Oracle Cloud) services at Kalpataru, a major real estate developer in India. Under this contract, L&T Infotech was involved in understanding business requirements; performing business blue printing and configurations; and managing deployment of the final product apart from providing maintenance and support. www.dqindia.com

L&T Infotech was also involved in the launch of Bihar State Portal and State Service Delivery Gateway (SSDG) project by the state government. The state portal, e-Forms, central application, SSDG customization, training on all operations including Portal Content Management System (CMS) and operationalization of the SP-SSDG system are implemented by L&T Infotech. The project, under the National eGovernance Plan (NeGP) Scheme, Government of India, will streamline work processes at various Bihar public service offices and help departments address citizen applications more effectively. The state portal offers e-Forms covering about 54 public services and has gone live with three state departments including human resource, labor welfare (employment registration) and Scheduled Caste & Scheduled Tribe (SC & ST) welfare. During the year, they developed a comprehensive mobile application for L&T Capital Markets (LTCM), which operates in the wealth management space. The mobile application called WMS (Wealth Management Solutions) is created for the IOS and Android platforms. Customers get convenient access to their portfolios and information on asset allocation; while relationship managers can search for their clients and view details of their asset allocations. L&T Infotech inaugurated its 11th office in the USA, marking another milestone in L&T Infotechâ&#x20AC;&#x2122;s growth A CyberMedia Publication

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THE DQ 20

The company is already working with a clutch of investment bankers to assist in potential acquisition

2013-14

6,353

2012-13

Source: DQ estimates revenue (`crore)

story. By this the company is trying to focus on contributing toward clients’ growth by enhancing their partnership and providing value-added services in accordance with changing industry dynamics. Further, they also opened an office in Brussels, 72

July 31, 2014

—VK MAGAPU MD the capital city of Belgium. The Brussels office further extends L&T Infotech’s presence in the FranceBelux region. It provides a strategic presence for the company in the European Union. www.dqindia.com

The company has invested significantly over the last 12 months to enhance its presence close to the clients. The management team has been strengthened by additions from across the IT services industry. A CyberMedia Publication

RANK 0 2 0 The India IT business managed to pull off a positive revenue growth despite a fall in the overall APAC

2012-13

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A CyberMedia Publication

APC by Schneider Electric India

PC Schneider Electric Indiaâ&#x20AC;&#x2122;s IT business witnessed a reverse growth trend as compared to the rest of the APAC with an estimated 11% increase in revenue for the fiscal year 2014. This is relatively lower as compared to the 15% growth estimate for last year but still considering the fall in the APAC region, India seems to have fared much better. With an impressive performance, the company, which is primarily known for its datacenter solutions, maintains its 20th position. Growth was driven by increasing demand and growth in tier-1 and tierII cities. With explosion of big data, need for physical infrastructure has gone up leading to higher demand for datacenter services. Also the companyâ&#x20AC;&#x2122;s focus on providing end-to-end services in datacenter seems to have offered an edge over its competitors in the Indian market. Rack and cooling business, datacenter lifecycle services and datacenter solutions were the top three segments that drove growth. Building a comprehensive portfolio of solutions and services and offering endto-end datacenter services has been a key strategy for fiscal 2014. For the fiscal year 2015, the company will continue its focus on channel and geography wise expansion. It will be looking at growing its presence in tier-1 and -3 cities by boosting local sales force and local partners. www.dqindia.com

With the shift to cloud and service providers, it plans to focus on cloud, telco, and co-location companies. Also APC Schneider will be focusing on building lifecycle services beyond datacenters. The company indicates that it is going to be India for India strategy, bringing innovations and product development initiatives focused on what suits the Indian environment and Indian customers. KEY LAUNCHES

In April 2013, the company launched StruxureWare for datacenters v2.0, an integrated suite of datacenter Infrastructure Management (DCIM) software engineered to manage datacenters across multiple domains. APC Schneider also launched ISX for SMB IT for India. Another prominent launch was of the 3-Phase Galaxy 300, meant for sectors like healthcare, retail, infrastructure, banking, manufacturing, power apart from other conventional sectors like IT & Telecom with in India for India features. Also, in September 2013, the company opened a Center of Excellence for Critical Environments including datacenters in India. 2015 ROADMAP

APC Schneider sees good potential for datacenter lifecycle management. It intends to have a partner program for the professional services that will help it enhance the services portfolio. The company plans to reach out to 150+ channel partners across 25+ cities. July 31, 2014

THE DQ 20

Focus will be on providing simplified offerings to customers and greater market coverage

2013-14

6,114

2012-13

5,508

11%

Source: DQ estimates revenue (`crore)

StruxureWare will form a key part of the companyâ&#x20AC;&#x2122;s solution portfolio. It plans to launch software partner programs in order to grow its software business. These partners will be trained on StruxureWare. One of the areas where it sees 74

July 31, 2014

â&#x20AC;&#x201D;NIKHIL PATHAK VP & Country General Manager, India & Saarc strong potential is installed base services, where it is looking at maintenance and retrofit customers and look to leverage customer base by cross-tracking its businesses. The company intends to provide simplified offerings to customers and go www.dqindia.com

through its partner route to enable strong execution. APC Schneider also aims to significantly expand its mid-market offerings. Focus will be on greater market coverage and increased involvement in mid-market offering. A CyberMedia Publication

The Next 30 RANK

COMPANY

RANK

Mphasis

Polaris Financial Technology

Lenovo India

Tata Technologies

Savex Computers

Hexaware Technologies

Capgemini India

Zensar Technologies

Syntel

NIIT Technologies

Samsung India

Compuage Infocom

Acer India

CMC

Genpact

Cyient (Infotech Enterprise)

Rolta India

Rashi Peripherals

Mindtree Consulting

EMC India

Aricent

Iris Computers

CSC India

Intex Technologies

Dimension Data India

Vakrangee

KPIT Technologies

Texas Instruments India

Tata Communications

Canon India

A CyberMedia Publication

COMPANY

www.dqindia.com

July 31, 2014

THE NEXT 30

RANK 0 2 1 The company gets a fresh brand identity as it drops the HP name, further refurbishing signs of its reducing dependency on the parent company

2012-13

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July 31, 2014

Mphasis

brand makeover that happened towards the end of the year was the key highlight for IT services company Mphasis, in FY2014. Revenues saw an estimated 12% hike backed by renewed demand for IT services in the US and Europe. With a decent performance, the company retains its #21 position in the DQ rankings. HP’s contribution to company revenue has come down to 37% from around 50% last year. Across services, application maintenance and application development continue to be prominent. Banking and capital markets (BCM) and Insurance verticals showed strong traction. BCM, the favorite segment, grew by 50% contributing 36% to the revenue as compared to 26% last year. The year also saw some significant leadership changes, Rajesh Sawhney’s appointment as President, strategic business being one of them. In line with Indian IT companies’ attempting to increase their onshore presence, Mphasis has seen an increase in percentage share of onshore revenue to 42% as against 32% in the previous year. This was on account of the acquisition Of the USbased Digital Risk in early 2013. Eight out of 12 key accounts exhibited QoQ (Quarter-on-Quarter) revenue growth in volume terms. The company bagged significant deal wins worth TCV (Total contract value) www.dqindia.com

—GANESH AYYAR CEO and Executive Director

2013-14

5,986

2012-13

5,323

12%

Source: DQ estimates revenue (`crore)

of $115 mn in its direct business. The emerging market business witnessed a decline of 12.5% QoQ due to exit from loss making government contracts in India. A CyberMedia Publication

RANK 0 2 2 Lenovo is looking at expanding its reach in the server space but needs innovative marketing approach as most of the players have witnessed decline

Lenovo India

2012-13

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A CyberMedia Publication

n FY14, Lenovo India is perhaps one of the few players in the PC business which is growing. However, its growth was in single digit, ie, 8% as its overall revenue stood at `5,740 crore against `5,315 crore. The company tried to expand its portfolio in India and hugely looks at emerging hotspots such as mobility. Because of this, it tried to roll out a number of tablet products in the market and experimented with various options so that it could keep pace with traditional mobile vendors in the market. Its ThinkPad tablets created inroads in the booming tablet market in India. As Dataquest keeps the smartphone revenues aside in DQ Top20, we have only considered the tablet revenues for the company in India in our above aggregation of `5,740 crore. Besides, the biggest highlight for company in FY14 was its buyout of IBM’s server division. Its server portfolio swelled significantly. Server business may have increased Lenovo’s strength in India and globally. But it is no longer an easy game to sustain this business as of the top five global vendors, IBM had the largest decline with a decrease of 28.9% in 2013. Overcome by this sharp drop in hardware sales, IBM took drastic measures like selling off its hardware business to Lenovo and laying off employees. Thus, server business will need a cautious and pragmatic approach from the PC maker. Lenovo continued to ride on some of the government deals it was already in to deliver laptops to students such as in Tamil Nadu. However, it www.dqindia.com

—AMAR BABU MD

2013-14

5,740

2012-13

5,315

Source: DQ estimates revenue (`crore)

lost to HP in the UP Government’s free laptop scheme. Besides, it strengthened its PC portfolio which it increased with Windows 8.1 powered systems. July 31, 2014

THE NEXT 30

RANK 0 2 3 Savex enhances its presence in the market as it grows its network and taps into the SMB space quite aggressively

2012-13

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July 31, 2014

Savex Computers

n FY14, Savex Computers registered a robust growth with 21%. Headquartered in Mumbai, with 72 offices and 42 warehouses spread across India, Savex is well positioned to service the distribution needs of its customers and partners across the country. The company strengthened its portfolio as it offers its vendors access to more than 7,000 channel partners, retailers, corporate resellers, VARs, and system integrators. Its revenues jumped to `5,678 crore in FY14 from `4,681 crore last year. The good thing about the company growth is its healthy bottomline. The company is able to stay profitable because of sound vendor relationship. It boasts of a highly motivated sales team which is incentivised on gross margins. Its core competencies in distribution are better logistics, efficiently monitored Inventory management, flexible and innovative credit financing for customers and partners, a national channel reach and an excellent reseller account management system. A balanced growth over the years, supported by a constant expansion of product portfolio and delivery footprint, has helped the company tide over segmental market slowdowns. Addressing the SMB market effectively is currently its key agenda. It is trying to focus on each individual channel memberâ&#x20AC;&#x2122;s requirement. Plus its efficient credit evaluation cell continuously corroborates the financial requirements of the channel members and is able to quickly resolve any ad-hoc credit or deal financ-

www.dqindia.com

â&#x20AC;&#x201D;ANIL JAGASIA Chairman & Managing Director

2013-14

5,678

2012-13

4,681

21%

Source: DQ estimates revenue (`crore)

ing requirement. The company has fostered its relationship with channel partners pan India and offered them options through tie-ups with a number of vendors. A CyberMedia Publication

RANK 0 2 4 Capgemini has scaled up to over 50,000 staff strength in India. The company aims to have 50% of its global workforce based out of India by 2016

2012-13

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A CyberMedia Publication

Capgemini India

or Capgemini, the French IT consulting firm, India is a major market globally and India plays an important role in everything it does. Although it is one of the late entrants into the India offshore delivery model, Capgemini has scaled up to over 50,000 staff strength in India. The company aims to have 50% of its global workforce based out of India by 2016. This would result in the country becoming the hub in terms of delivery and innovation. At current levels, India accounts for nearly 50% of the North American delivery followed by substantial parts of UK and Western Europe delivery. Globally, the company reported revenue of €10.1 bn of which nearly 40% each came from technology services and outsourcing services respectively. The domestic Indian market is a high growth market too. Capgemini reports having a good customer base comprising marquee clients in the private sector. Its presence in the Indian public sector is yet to grow to a level of reckoning. Dataquest estimates that Capgemini’s India revenue would be around Rs 800 crore this year, mainly coming in from technology transformation projects. One of the focus areas in India is business information management (BIM) which essentially comprises business intelligence and analytics. Globally, one of the new thrust areas with great traction is digital transformation. Capgemini has a strong partnership with the Naandi Foundation. Through www.dqindia.com

—ARUNA JAYANTHI CEO

2013-14

5,483

2012-13

4,600

19%

Source: DQ estimates revenue (`crore)

the Foundation’s Nanhi Kali initiative, the Group’s employees can finance education for young women. At the end of 2013, 63,000 school years had been financed by Capgemini. July 31, 2014

THE NEXT 30

RANK 0 2 5 Syntel continues to grow and enhance its customer base in the US market. In FY14, it registered a robust 29% growth

2012-13

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July 31, 2014

Syntel

n FY14, Syntel witnessed a robust growth of 29%. The company has exceeded industry growth rates consistently for the past several years (27%, 21%, 13%, and 14% growth in 2010, 2011, 2012, and 2013, respectively). With 80% of its employees based in India, Syntel earns about 85% of revenues from IT, with the balance earned by its Knowledge Process Outsourcing (KPO) business. In addition, Syntel has achieved a 32% year-over-year growth rate for Europe, which exceeds the industry average. This performance is attributable to the significant investments Syntel has made in offerings relevant to the European market. Syntel has entered into partnership alliances with numerous product companies to provide a strong software implementation strategy for its clients, combining the partner’s software with Syntel’s extensive implementation and delivery capabilities. In addition, Syntel added 23 new customers during 2013. Syntel Digital One is a newly launched cross-industry service which is focused on enabling organizations to transform into future ready digital enterprises. Syntel Digital One is an integrated service line, which consolidates Syntel’s digital services in enterprise mobility, big data/analytics, social media, cloud, and Internet of Things. Prashant Ranade, Syntel’s former Chief Executive Officer and President, was elevated to the role of Executive Vice Chairman on April

www.dqindia.com

—NITIN RAKESH CEO and President

2013-14

5,210

2012-13

4,042

29%

Source: DQ estimates revenue (`crore)

21, 2014. Succeeding Ranade, Nitin Rakesh became Syntel’s CEO and President from his former position as President—Americas, Business Development and Near Shoring Center. A CyberMedia Publication

RANK 0 2 6 Samsung continues to add to its existing portfolio, be it printers, PCs, digital camera, and tablets

2012-13

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A CyberMedia Publication

Samsung India

Y14 was a fairly good year for Samsung India when it comes to mobility division. Its revenues from the tablet business where it leads the market leapfrogged more than 52%. Over in FY14, Samsung India grew only 9% with its revenues reach `3,950 crore from `3,624 crore the previous year. Major contribution to Samsungâ&#x20AC;&#x2122;s revenue was done by the tablets. Most of the other businesses such as PC, digital camera, and printers including the entire enterprise division was almost flat, given the PC and printers markets did not see many customers. But Samsung continues to add to its portfolio, be it printers, PCs, digital camera and tablets. In addition, the company steered its efforts into the growing segment of SMBs. In FY14, it swelled its product line significantly. It added a couple of new products to its range of laser printers, sensing a huge potential in the SMBs located in tier-3 and -4 cities. Samsung forayed into the A3 multi-function printer segment in India with the launch of MultiXpress K2200 series which comes fully loaded with features such as ergonomic design, compact size, advanced controls, high reliability, duplex printing and ease of operation. Similarly it rolled out a few digital camera products and added a number of notebooks to its existing range. Adding a dash to its Galaxy range of tabs, Samsung rolled out Galaxy Tab S to compete in the tablet market with competition rising from both www.dqindia.com

â&#x20AC;&#x201D;ASIM WARSI VP, Mobile & IT

2013-14

3,950

2012-13

3,624

Source: DQ estimates revenue (`crore)

domestic players such as Micromax and Karbon, and global players like Apple. Samsung Note 3 has received an overwhelming response in the phablet space. July 31, 2014

THE NEXT 30

RANK 0 2 7 Given the tough market conditions, the dip in top line can be justified. Moreover, good mandates from government made Acer pull through the year

2012-13

0 2 6

July 31, 2014

Acer India

ith the PC business getting extremely competitive prompted Acer to make few changes— for better market penetration, the company’s internal infrastructure got segregated into two separate SBUs—commercial business unit and consumer business unit—this ushered in greater focus into operations. If we look at the year went by, the company during the year with aggressive forays into social media campaigning that paid good dividends. As we look at the commercial business, as a strategy, Acer’s focus was mainly on BFSI, government, eGovernance projects, and education. In terms of corporate, with Windows XP being sunsetted enabled the company to pitch in for refresh for newer Windows versions. On the GTM, Acer expanded its reach to tier-2 and -3 cities through the outreach program. As we look at the key customer wins, government as a vertical saw some good wins. It secured mandates from Governments of Tamilnadu, Rajasthan, Odisha, Kerala and other wins like MPLUN, HPSEDC, and Infosys. Apart from this in the banking space, Acer’s penetration has been deep, predominantly in the PSU banks, private banks, and gramin banks. Some of the large projects undertaken on the BFSI encompassed State Bank of India, State Bank of Hyderabad, State Bank of Mysore, Canara Bank, Bank of Baroda, HDFC Bank, Axis Bank, IDBI Bank, and www.dqindia.com

—HARISH KOHLI Managing Director

2013-14

3,602

2012-13

3,942

-9%

Source: DQ estimates revenue (`crore)

Corporation Bank. Meanwhile the insurance sector it had wins like—The New India Insurance Co, United India Insurance Co, and other private insurance companies. A CyberMedia Publication

RANK 0 2 8 Genpact plans to spend $45 mn this year on strategic investments and clientfacing teams

2012-13

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A CyberMedia Publication

Genpact

enpact improved its ranking in the DQ Top20 by five notches as it registered a growth of more than 20% over the last year. Its clientele grew in the healthcare and financial services sector in markets such as the US and Europe. The headstrong business was very much on its growth path. Genpact continued to grow inorganically as it declared this year that it has to acquire Pharmalink Consulting, a global provider of regulatory services in life sciences, for an undisclosed amount. The acquisition will complement Genpact’s portfolio of services in the Life Sciences vertical and add significant consulting, outsourcing, and operations capabilities. The company is focused on building capabilities through in-house R&D focus and acquisitions. It is so as Genpact plans to spend $45 mn this year on strategic investments and client-facing teams to add capabilities to help accelerate longterm growth of the US-based outsourcing services major. During the JanuaryMarch 2014 period, Genpact’s capital expenditure stood at about 2% of the quarter’s revenues ($528.2 mn). Genpact was also positioned as a leader in the ‘Magic Quadrant for Finance and Accounting (F&A) BPO’ by Gartner for the fifth consecutive year. Genpact is the largest CFO Services group in the industry with more than 21,000 professionals working around the globe from more than 44 service centers in 16 countries. It has a marquee client base of more than 130 www.dqindia.com

—NV TYAGARAJAN CEO

2013-14

3,138

2012-13

2,612

20%

Source: DQ estimates revenue (`crore)

comprehensive F&A BPO clients. Genpact has strong F&A BPO experience in banking, insurance, manufacturing, CPG, retail, high tech, life sciences, healthcare and capital markets. July 31, 2014

THE NEXT 30

RANK 0 2 9 Rolta continues to focus on building innovative IPled solutions in the areas such as cloud computing, predictive analytics, etc

2012-13

0 4 3

July 31, 2014

Rolta India

uring FY14, Rolta scored a number of milestones that helped the company achieve as much as 55% growth over the last year’s revenue. Its revenues, thus, zoomed to `3,114 crore. Last year the company received the patents it had applied for in the US for certain unique technologies and processes embedded in Rolta iPerspective, a suite at the heart of Rolta’s offerings for cloud security, enterprise integration, and OT-IT integration solutions. Also, Rolta registered copyrights for around 120 products. Rolta continues to focus on building innovative IP-led solutions in the areas such as cloud computing, predictive analytics, and OT/IT integration that help customers to derive value from their IT investments. Rolta OneView is an example of Rolta IP receiving widespread recognition. It was positioned by Nasscom/Frost & Sullivan in the top right quadrant in their product excellence matrix for analytics products thereby recognizing its wide application and ‘established’ maturity level. In FY14, Rolta and SAP entered into a strategic partnership which enables the companies to provide customers across the world with cuttingedge Rolta solutions. During the year, the company continued to not only win new customers in all geographies, but also steadily deepen its relationships with its customers through provision of additional products and services from its www.dqindia.com

—KAMAL K SINGH Founder Chairman & CEO

2013-14

3,114

2012-13

2,011

55%

Source: DQ estimates revenue (`crore)

expanded portfolio. As a result, Rolta strengthened its position in significant industry segments like banking, finance, insurance, manufacturing, retail, and healthcare. A CyberMedia Publication

RANK 0 3 0 Landmark year as the company completes 15th year of operation, crossing half a billion dollar in revenues and $100 mn in operating profits

2012-13

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A CyberMedia Publication

Mindtree Consulting

ith a top line growth of 28%, Mindtree pulled off a good performance in 2013-14, even compared against the impressive 23% growth last year. Revenue crossed $500 mn, reaching halfway through its last yearâ&#x20AC;&#x2122;s revenue guidance of $1 bn in five years. Ranking has gone up from 33 to 30. Attrition at the top level was a major concern in the previous year, so focus was more on building the new leadership team this time. A good sign was overall attrition rates coming down to 12.75% compared to 13.3% in the previous year. With demand for IT services picking up in the United States and Europe, the company bagged some multi-year contracts, which included nine new clients worth over $5 mn. Building an onshore presence is clearly high on the agenda for India IT companies and Mindtree too is making moves in that direction. Interestingly, growth has been driven by onsite revenue (growth of 27%) as compared to (growth of 7%) offshore revenues. The delivery center in Gainesville, Florida has also seen good traction in terms of near shore delivery. Among verticals, as against telecom last year, manufacturing, CPG, and retail had an upper hand this time. Among the deals signed, the most prominent ones included the one with a global provider of share registry, pension administration, compliance reporting and analytics solutions where www.dqindia.com

â&#x20AC;&#x201D;KRISHNAKUMAR NATARAJAN CEO and Managing Director

2013-14

3,032

2012-13

2,361

28%

Source: DQ estimates revenue (`crore)

Mindtree will provide application maintenance, testing and management reporting services and another with a telecommunications company, which is an existing client. July 31, 2014

THE NEXT 30

RANK 0 3 1 Looking at the market condition, Aricent group did pretty well. Its revenue crawled marginally from `2,957 crore to `3,016 crore with 2% growth

2012-13

0 2 8

July 31, 2014

Aricent

n FY14, Aricent launched an M2M Gateway software package for the connected consumer market. This software provides M2M connectivity for multiple applications including building automation, security, automotive, energy management, and connected entertainment at home, retail and corporate environment. It supports various communications protocols and middleware stacks by having an Interworking Proxy Framework (IPF) that helps in connecting disparate devices with one another and with the cloud. During the year, they have partnered with Fujian Sunnada Communication to develop and offer a comprehensive LTE TDD small cell solution, which has been especially customized for the Chinese market. TDD offers distinct advantages such as flexible spectrum usage, reciprocity, dynamic allocation based on real-time traffic, and more accurate timing and synchronization. The joint offering provides complete TDD functionality and has been tailormade to cater to the Chinese market. Aricent along with Octasic, a provider of devices and technology platforms for wireless base stations and media processing, are working together to develop high performance 3G and LTE small cell platforms that will enable equipment manufacturers to quickly build advanced 3G and 4G small cell solutions for vertical markets such as public safety and defense. The company announced its advanced software defined network and network functions virtualization software based on Intel reference design www.dqindia.com

窶認RANK KERN CEO

2013-14

3,016

2012-13

2,957

Source: DQ estimates revenue (`crore)

hardware. The next generation solution will help original equipment manufacturers and original design manufacturers to quickly build high performance datacenter switches. A CyberMedia Publication

RANK 0 3 2 Every year CSC India is going through reshuffling of senior management, reflecting the lack of a clear vision about India’s place in CSC’s strategy

2012-13

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A CyberMedia Publication

CSC India

uring FY14, the company named Sashi Kumar to lead its Indian operations as a Vice President and Managing Director. He replaced Neeraj Nityanand who was appointed last year only. Ashish Mahadwar also joined CSC India as Executive Vice President and General Manager, Strategic Business. He will lead strategy and growth for CSC’s next-generation strategic business units: Big data, cloud computing and cybersecurity. Meanwhile, CSC entered into strategic partnership with HCL Technologies to address the substantial market opportunity created by the need for enterprise clients to modernize their applications and transition to the cloud. HCL and CSC will create a worldclass application modernization delivery network to enable enterprises to shift from legacy technologies to a cloud-enabled platform. The first delivery centers will be launched in Bengaluru and Chennai. These delivery centers will lower the risks and costs for clients transitioning to the cloud. Futher, CSC and AT&T signed an agreement for a global strategic alliance to develop next-generation technology solutions for enterprise businesses. Under the agreement, the two companies plan to develop and offer cloud solutions for businesses globally. The companies are combining CSC’s cloud services, specialized consulting, and www.dqindia.com

—SASHI KUMAR VP and MD

2013-14

2,875

2012-13

2,780

Source: DQ estimates revenue (`crore)

applications expertise with AT&T’s highly-secure network and cloud infrastructure platform to help global businesses move more quickly to the cloud. July 31, 2014

THE NEXT 30

RANK 0 3 3 The company plans to increase its focus on cloud services, besides looking at geographic expansion

2012-13

0 5 3

July 31, 2014

Dimension Data India

imension Data India, the ICT solutions and services provider, holds the #33 position in the DQ rankings with a good performance overall in FY2014. The company is entering new segments and is investing significantly in cloud services. Earlier in the year, it entered into a partnership with BSNL to launch enterprise cloud services. The 10-year contract is said to have attracted many large enterprises across government and private sectors. One significant deal win was that of the National Health Portal. Networking remains the core focus area and the company sees a lot of potential in this space. Its contract with Bank of India (BOI) to support their network infrastructure reform was one important development in that direction. Globally, Dimension Data is on an expansion mode. Its acquisition of European solution provider NextiraOne is known to be the largest in the company’s history and is aimed at growing its presence in the region. In the Unified Communications (UC) space, an important development was the company’s announcement to extend its cloud-based services portfolio to include Cisco Hosted Collaboration Solution (HCS). Over the year, Dimension Data has added many new data centers globally. With the added financial prowess of its parent company, NTT, the company will be looking at expanding its cloud computing services capability. www.dqindia.com

— KIRAN BHAGWANANI CEO

2013-14

2,700

2012-13

1,709

58%

Source: DQ estimates revenue (`crore)

Dimension Data earlier announced its plans to double revenues worldwide over the next five years. The company will continue to tread on the acquisition path. A CyberMedia Publication

RANK 0 3 4 The company spent considerable time and effort in reorganizaing itself to get ready for the next phase of high growth

2012-13

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A CyberMedia Publication

KPIT Technologies

Y14 was a year of consolidation for KPIT. During the year, they changed the name of the company to KPIT Technologies, to reflect the true nature of the business, with technology on the forefront. In FY14, the companiesâ&#x20AC;&#x2122; revenue grew by 20% and the bottom line grew by 25%. In the begining of the year, KPIT faced some shortfalls largely contributed by reduction in SAP revenue due to delayed closure of deals and cross currency fluctuation during the year. Further, they formulated a matrix structure of industry business units, strategic business units and geographies. These business units will help in cross-selling multiple service and solutions. The SBU structure will become more global with new roles being created for delivery management across practices for strategic customer, delivery excellence, opertaional excellence. Geographically, mainly Asia, had led the growth with 41% YoY growth closely followed by Europe which registered 34% YoY growth. US was the slowest growing market with 15% growth. To nurture and develop the talents available within the organization, the company has introduced a new initative ASPIRE which was piloted with an objective to enable employees to control their own career growth. KPIT has also seen lots of new appointments across various verticals: Frederic Ramioulle joined as President, Automative and Transportation IBU, Dietmar Imminger as Head of Automative and www.dqindia.com

â&#x20AC;&#x201D;KISHOR PATIL CEO & MD

2013-14

2,694

2012-13

2,239

20%

Source: DQ estimates revenue (`crore)

Transportation business in Germany. With new business identity and organization structure, KPIT management expects to be a billion dollar company by FY17. July 31, 2014

THE NEXT 30

RANK 0 3 5 Tata Communications recorded a roboust growth of 33%, much higher than the industry growth rate

2012-13

- N A

July 31, 2014

Tata Communications

ata Communications has a wide array of enterprise IT solutions which holds a big chunk in its overall business. In FY2014, Tata Communications’ enterprise IT business witnessed a healthy growth of 33%. Its revenue zoomed to `2,610 crore from `1,958 crore. It is obvious that the company is making strong inroads into the enterprise IT in India because of its strong presence in the telcom business. Its wide fibre network helped it gain more market share. In addition, the company gained as most of the enterprises tried to graduate to a next level in the backdrop of big data, business analytics, and cloud computing. In FY14, Tata Communications invested in increasing its footprint in the small and medium business segment. Tata Communications leveraged its solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers, and Indian consumers. It has nearly 1 mn sq ft of datacenter and colocation space worldwide. Tata Communications also entered into several tieups to enhance its portfolio and improvish its enterprise delivery capability. It partnered with Kaltura that combined Tata Communications’ next generation Content Delivery Network (CDN) with its open source online video platform. The integrated offering enables media companies, www.dqindia.com

—VINOD KUMAR MD & CEO

2013-14

2,610

2012-13

1,958

33%

Source: DQ estimates revenue (`crore)

enterprises, and educational institutions to manage the entire video process, from acquisition to delivery, through a single easy-to-use interface. A CyberMedia Publication

THE NEXT 30

RANK 0 3 6 FY14 was a year of strategy and transformation for Polaris and it created two separate entitiesproducts and services

2012-13

0 3 4

July 31, 2014

Polaris Financial Technology

ver the year the company announced the next major phase of growth under Polaris 4.0 and called it as the culmination of Lakshya, its annual visioning exercise in January 2012. Since then, the company has taken measured steps in four stages leading to the decision to de-merge the Products (Intellect) business. For instance the demerger of the Products business was a decisive step to unlock the potential of the company to respond to emerging opportunities in Financial Technologies. The company terms that it is a winwin for customers, employees, and investors. From a customer perspective, the new structure aligns investments, competencies, decision-making and processes to drive the next level of value creation. Customers will be able to enjoy deeper focus for specific needs, say services, while being able to accelerate the transformation agenda with next-gen products. From the employees’ perspective, alignment to individual talents and interests will become a lot sharper, opening up clear streams for career advancement. From an investor’s perspective, shareholders will get an additional share of Intellect, a new horizon business. The company filed the ‘Scheme of Demerger’ with the Stock Exchanges and SEBI in March 2014. After demerger, and subject to approval from regulatory authorities and shareholders, the ‘Product Company’ will be known as ‘Intellect Design Arena www.dqindia.com

—ARUN JAIN CEO & CMD

2013-14

2,424

2012-13

2,308

Source: DQ estimates revenue (`crore)

Ltd’ (Intellect) and comprise of four distinct businesses: Global Universal Banking, Risk and Treasury Management, Global Transaction Banking and Insurance. A CyberMedia Publication

RANK 0 3 7 Tata Technologies wants to bring in technology and new geographical areas since it wants to achieve revenues of $1 bn, with a head count of around 17,000 by 2017

2012-13

0 4 0 |

A CyberMedia Publication

Tata Technologies

n FY14, Tata Technologies registered 17% growth with revenues reaching `2,395 crore. Last year, the company’s revenue was `2,045 crore. The company was keenly looking at expanding its reach organically and inorganically as it is after acquisition of companies in the size of $35-50 mn. It wants to bring in technology and new geographical areas since it wants to achieve revenues of $1 bn, with a head count of around 17,000 by 2017. The company acknowledged publically that it had a cash of around $150 mn which it wants to spend on good acquisitions, to support growth. The company has so far executed four acquisitions. Tata Technologies recently acquired a US-based engineering services company Cambric Corporation for $32.5 mn, to enhance its systems engineering and design capabilities. Tata Technologies which is an engineering services and product development company catering to the automotive, aerospace, construction and heavy engineering segments, plans to expand its presence in countries such as China, South Africa, and Brazil. The company has global development centers in Germany, India, Thailand, the UK, and the US. It serves clients in North America, Europe, West Asia, and Asia-Pacific regions, which includes leading aerospace original equipment manufacturers (OEMs) and automotive OEMs. Part of the Tata group, some of the firm’s key clients include Chrysler Group, Jaguar Land Rover (JLR), Tata Motors, Boeing and Airbus. www.dqindia.com

—PATRICK MCGOLDRICK CEO

2013-14

2,395

2012-13

2,045

17%

Source: DQ estimates revenue (`crore)

The company rests its hopes on the emerging markets where designs are becoming a priority. It has strengthened its footprint in the emerging markets and is hopeful of increasing its growth. July 31, 2014

THE NEXT 30

RANK 0 3 8 The company was able to climb the ladder with its existing customers and with the projects in pipeline

2012-13

0 4 2

July 31, 2014

Hexaware Technologies

exaware Technologies has reported healthy performance for FY14. Their revenue shot up by 17% from `2,019 crore to `2,367 crore. During the year, Hexaware has been re-assessed at level 5 of the CMMI using the multi–model approach for development and services version 1.3. With this, the company was found to be the tenth orgainzation in the world, and only the second in Mexico to recive a CMMI Version 1.3 level 5 distinction. They added new clients across all its key focus areas like banking and financial services domain, healthcare and insurance space and travel & transportation vertical. To enable the company’s future growth prospects, Hexaware has invested by adding 167 freshers offshore during the quarter. In addition, the company has further strengthened its field sales force by a gross addition of 14 personnel for sales and marketing activities. The company entered into a strategic alliance with COMPAREX India. This strategic partnership will allow Hexaware to utilize COMPAREX’S services to expand its territory of business and jointly deliver maximum business value from technology investments. Apart from this, Hexaware Technologies has also appointed Christian Oecking as an Additional Director on the Board of Directors of the company. Duirng the fourth quarter, the company experienced decline in their revwww.dqindia.com

—ATUL NISHAR Chairman

2013-14

2,367

2012-13

2,019

17%

Source: DQ estimates revenue (`crore)

enue from some of its top 10 customers. This was primarily due to some project clousers as well as budget re- allocation to other initatives on the client side. A CyberMedia Publication

RANK 0 3 9 Zensar’s growth was mainly driven by a number of multi-million dollar wins in the US and UK markets

2012-13

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A CyberMedia Publication

Zensar Technologies

n FY2014, Zensar grew by only 10% as its revenues increased to `2,315 crore from `2,114 crore. During the year, Zensar Technologies reported significant new multi-million dollar wins in the United States and Europe that helped it stay in a growth mode. Plus its business in key markets of USA, UK, Europe, and Africa continues to be robust with new wins in these territories in both core businesses, enterprise application services, and infrastructure management. The company signed a major deal with a large multi-billion dollar American enterprise that designs and builds specialty trucks and military vehicles, and that operates as a leader in every market in which it competes. It has also signed its largest deal to date in the dual shore IM space with an existing American client. Another significant deal has been closed with a specialty insurance and reinsurance company which operates underwriting hubs worldwide and operates more than 50 offices worldwide, expanding Zensar’s existing reach from the company’s UK operations into the US as well. The client acquisition in the US showed optimistic trends in core verticals that the company is focusing on. The order book for the year ahead is strong. At the end of 2013, Zensar also announced an end-to-end suite of Multivendor Support Service (MVS) Oferings, which will help enterprise customers accelerate how they monitor, identify, and remedy issues www.dqindia.com

—GANESH NATARAJAN Vice Chairman and CEO

2013-14

2,316

2012-13

2,114

10%

Source: DQ estimates revenue (`crore)

in server, storage, and networking environments. The company expanded its footprint in new markets beyond US and Europe for its cloud and other offerings. July 31, 2014

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RANK 0 4 0 The company deepened relationships with existing clients, added new customers, and undertook many initiatives

2012-13

0 4 1

July 31, 2014

NIIT Technologies

Y 2014 has given enough reasons for NIIT Technologies to celebrate. They had launched a major culture change initiative to address the altering expectations of the customers. This involved a structured education program which aims to uplift the service levels of the employees. The company announced a partnership with GRU Aeroporto Internacional de São Paulo (Sao Paulo International Airport), the largest international airport in Latin America to implement and transform the cargo handling system at the airport. NIIT Technologies signed a multiyear contract with the Airports Authority of India (AAI) for the implementation of Airport Operations Control Centers (AOCC), in partnership with SITA, the global air transport IT and communication specialist. This is the first multi airport project in Asia which will benefit AAI, its customer airlines, and its other stakeholders across 10 cities. In 2013, NIIT Technologies created a new position of Chief Operating Officer (COO) to engage deeply with the clients and drive new business. All sales and delivery for IT and Business Process Management services in all geographies were consolidated under this role. Infrastructure Management Services (IMS) is seen as a high growth segment which has now been carved out as an independent business unit reporting to the COO. The year 2013-14 proved to be the one where NIIT Technologies was feted both for its HR best practices www.dqindia.com

—ARVIND THAKUR Chairman & CEO

2013-14

2,305

2012-13

2,021

14%

Source: DQ estimates revenue (`crore)

and its effort to be a preferred career destination. The company was conferred with four coveted awards at Asia’s Best Employer Brand Awards 2013. A CyberMedia Publication

RANK 0 4 1 With growth in revenue, the company now plans to optimize its infrastructure and resources, thereby, growing the company’s profitability as well

2012-13

0 4 4 |

A CyberMedia Publication

Compuage Infocom

he year gone by has been a mixed bag. The company’s consolidated revenue has grown to `2,275 crore as against `1,961 crore in the previous year, registering a growth of 16%. During the year, Compuage has continued to invest in infrastructure, reach and product portfolio all of which shall enable the company to continue its growth. New products signups include ADC Krone—Passive Networking Products, Asus—Notebooks, Cisco—Networking Products, Edifier—Speakers, Foxconn—Motherboards, HP PCs, and Toshiba—Flash Products. Having a nationwide presence, Compuage is a system oriented and process driven company. Headquartered at Mumbai, Compuage, has been growing at a rapid pace and has an ambitious blue print for further expansion. The future outlook of the company is very promising. With Compuage’s entry into the telecom products distribution, it will give further boost to the company. With smartphones expected to have rapid growth over the next 5 years, Compuage is well positioned to benefit from the same. With growth in revenue, it will optimize its utilisation of its infrastructure and resources, thereby growing the company’s profitability as well. During the year, Compuage continued its holding in Compuage Infocom (S) Pte, a wholly owned subsidiary of the company which was formed to expand the company’s business operation in Saarc countries. The company approved the resigwww.dqindia.com

—ATUL H MEHTA MD

2013-14

2012-13

2,275

16%

1,961

Source: DQ estimates revenue (`crore)

nation of Shilpa Singh from the post of Company Secretary and Compliance officer and appointed Regal Patel as a Company Secretary and Compliance officer. July 31, 2014

THE NEXT 30

RANK 0 4 2 CMC rose to new heights under the leadership and vision of MD & CEO R Ramanan in FY14 who was also listed among the top 100 influential CEO’s in India

2012-13

0 4 5

100

July 31, 2014

CMC

he company’s consolidated revenues grew by 16% to `2,231 crore and the net profits grew by 22% to `280 crore in this financial year. While the domestic revenue grew at moderate 4%, the company has been able to maintain momentum of growth in international markets including emerging geographies like Middle East and Africa, which grew by 23%. It also added 64 new customers across the world. CMC’s core focus areas in the last year have been customer orientation, engagement of strategic customers and R&D to ensure products aligned with customer expectation and market requirements for sustained growth. The company had launched a new initiative last year called CMC 3.0, where the focus was to enable greater customer centricity by bringing the benefits of emerging technologies such as cloud, mobility, big data and enterprise analytics to help customers improve their businesses. CMC 3.0 integrates these new technologies into CMC’s core solutions and services, enabling the creation of new transformational business and operational models for its customers. This has yielded in positive results over the last year. Some of the new wins that CMC has seen over the year include district government applications and treasury management system and government to citizen services in India and abroad. Its flagship www.dqindia.com

—R RAMANAN Chairman & CEO, www.cmcltd.com

2013-14

2,231

2012-13

1,941

15%

Source: DQ estimates revenue (`crore)

Biometric AFIS product witnessed an increased uptake in state police in India based on customer benchmarks. A CyberMedia Publication

RANK 0 4 3 The company underwent a name change to Cyient and demonstrated strong improvement in all financial metrics that continued for the second straight year

2012-13

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A CyberMedia Publication

Cyient (Infotech Enterprise)

n FY2014, the company’s business momentum picked up considerably and particularly in H2 of the fiscal saw good escalation leading to positive growth. The company says that the backlog and order pipeline are very healthy. The company is very confident that this momentum will continue during the current FY15. With a good performance over FY14 only puts stress on the company to outperform it in FY15. With this in mind, the company is focusing on the key operating levers such as utilization, sales efficiency, and management overhead to improve operating margins in the current financial year. Considerable amount of effort and money has been invested in branding, reorganization, and sales compensation restructuring. All three initiatives are expected to translate into accelerated growth and better efficiency. The impact of these will be seen in the second half of the FY15. The aerospace business unit had a good fourth quarter with USD growth of 5.8% QoQ led by North America delivering more than 6% growth. The utilities business continued to grow with strong performance in both from IT/assets and OT projects, while for the full year, its telecom business showed robust growth. The company recently acquired Softential, a US-based firm that specializes in solutions for telecommunications and cable operators. The company also won some awards—it received the “Boeing Performance Excellence Award www.dqindia.com

—BVR MOHAN REDDY Chairman

2013-14

2,206

2012-13

1,873

18%

Source: DQ estimates revenue (`crore)

(BPEA)”—4th year in a row. And it also won the ‘Highly Commended Transport Supplier of the Year 2014’ as part of London Transport Awards. July 31, 2014

101

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RANK 0 4 4 In the highly competitive IT distribution space, Rashi leveraged its traditional areas of expertise and garnered good growth

2012-13

0 5 0

102

July 31, 2014

Rashi Peripherals

he company has ventured into new verticals and strengthened the old. The company is focused towards the mobile business in the past year which can be considered a major growth engine for the future. With the future in mind, Rashi Peripherals also began distribution for Intel, taking the industry by roar. The roar was heard well since in just two quarters of business Rashi has developed a breadth of nearly 2,500 partners in more than 450 towns across the nation. Allmost all the brands distributed by Rashi Peripherals managed a growth in the market share by 5-10% due to the focus on breadth billing. The company initiated a new brand called MOBOTIX and is set to foray into security and surveillance vertical. The company’s distribution brands comprise of leaders like ADATA, AMD, APC, ASUS, ECS, HP, Intel, Lenovo, etc. Rashi was honored by NCN magazine as the fastest growing distributor in the country. They were also awarded by Lenovo as their top business partner for the year 2014-15, consecutively won for the past three years. The company’s immediate goal is to extend their 600 districts of India and aspire to bring IT revolution which can be a key driver for an inclusive growth for the entire nation. Rashi conducted a ‘Channel Satisfaction Survey’ with the help of world survey and research company GFK where it was opined that nearly 83% partners considwww.dqindia.com

—SURESH PANSARI CEO

2013-14

2,197

2012-13

1,792

23%

Source: DQ estimates revenue (`crore)

ered Rashi to be a channel friendly company. The FY15 outlook for Rashi looks upbeat as its well rounded portfolio augurs well. A CyberMedia Publication

RANK 0 4 5 EMC managed to create a healthy pipeline of business for its partners, apart from maintaining the momentum

2012-13

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A CyberMedia Publication

EMC India

ith `2,126 crore revenue, FY14 was one of the best years in EMC India’s history. The key focus verticals were BFSI, government, healthcare, and education. The company is also focusing on the mid-market segment in addition to expanding into the growth territories such as Hyderabad, Chennai, Pune, and Kolkata. In the last one year, EMC has successfully increased addressable market for its partners with back-up/recovery portfolio and new initiatives to create sales adjacencies to help them on the system integration business. In addition, it has initiated a 360 degree engagement where it is working with its partners on several levels— marketing, lead generation, business planning, and pre-sales support. EMC has also successfully created adjacent sales opportunities in areas like cloud computing, backup and recovery systems (BRS), scale-out storage (Isilon), big data and analytics portfolio, in addition to the vast storage product line it has. They intend to leverage the channel exclusivity by nurturing and incentivizing its channel with ‘channel only’ products and solutions and hopes to continue that model with more such upgrades. These changes should be able to help partners shape their strategic outlook, in addition to the closure of run-rate business. Among verticals, IT-ITeS led the charge with 26%, BFSI contributed 17%, and government 14%. This www.dqindia.com

—RAJESH JANEY President, EMC India & Saarc

2013-14

2,126

2012-13

1,847

15%

Source: DQ estimates revenue (`crore)

year, the company was able to bag some big projects from UIDAI, Reliance, TCS, ITC, NIC, ICICI, BSNL, Axis Bank, Wipro, Accenture, HSBC, etc. July 31, 2014

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RANK 0 4 6 With a good topline growth, Iris is gunning for bigger things and has set ambitious growth projections

2012-13

0 5 2

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July 31, 2014

Iris Computers

n FY14, Iris Computers grew by 17% with revenues growing from `1,724 crore to `2,010. Iris Computers is a tier-1 national IT distributor with headquarters in New Delhi. The company distributes computer systems and peripherals, from leading OEMs like IBM, Lenovo, HP, Samsung, Acer, HCL, Canon, Western Digital, and APC through its network of 34 branches throughout India. Dell has partnered with Iris Computers for distribution of its enterprise and end-user products and solutions. The tie-up is expected to further enhance Dell’s newly launched distribution strategy, enabling it to reach Iris’ over 3,500 partner base. The comapny had recently tied-up with Canada-based Mircom Group for their Secutron fire security business expansion in Indian Subcontinent. This venture will help boost Mircom’s extended arm through IRIS’ network and vast experience in IT distribution. Iris Computers is setting a target of emerging as one of the top 3 national distributors and is eyeing `6,000 crore turnover in the next two years. The company is on the spree, bagging multi-crore projects in government and large enterprise space after being financially supported by Inflexionpoint founded by John Sculley. In 2013, Inflexionpoint made two big acquisitions in Singapore and India. The investor firm completed the share purchase transaction, where Inflexionpoint acquired 90% controlling stake in Iris Computers. A few months back Iris had taken WD into its kitty and is distributing www.dqindia.com

—VISHAL SOPORY CEO

2013-14

2,010

2012-13

1,724

17%

Source: DQ estimates revenue (`crore)

WD as a brand. Clearly this company has big growth plans, but it needs to maintain the growth momentum to achieve its ambitious growth outlook. A CyberMedia Publication

Visit: www.techbzar.com

THE NEXT 30

RANK 0 4 7 It is also planning to invest `100 crore in its marketing operations to take its product portfolio to bigger heights

2012-13

0 7 6

106

July 31, 2014

Intex Technologies

ntex Technologies is one of the fastest growing IT accessories, mobile phones, and electronic products company. This year it has managed to make its entry in the elite Top 50 club. The company has clocked a phenomenal growth in this fiscal with its revenue standing at `2,000 crore, taking a leap of 87%. The revenue for FY12-13 stood at `1,064 crore. The company has plans to further penetrate into tier-2 and -3 cities to increase its sales. It is also planning to invest `100 crore in its marketing operations to take its product portfolio to bigger heights. The company employs approximately 1,800 people. It caters to government, PSU, defense, banks, education, GIS survey & creation of digitized Maps, FMS for FMCG, DC & DR, android based software solutions, etc, for their system integration requirements. The company also forayed into the growing security and surveillance solutions market by introducing a range of CCTV cameras and digital video recorders (DVR) targeted at enterprise customers. The company also offers computer products, such as TFT-LCD monitors, notebooks, CRT monitors, and personal computers; and computer peripherals, including add-on cards, add-on products, cabinets, Ethernet cards\switches, fax modems, keyboards, mice, SMPS and UPS systems, and webcams. The company also provides consumer electronics, such as MP3 players, DVD players, headphones, home theater systems, and speakers and subwoofers; powwww.dqindia.com

窶年ARENDRA BANSAL Chairman & Managing Director

2013-14

2,000

2012-13

1,069

87%

Source: DQ estimates revenue (`crore)

er electronics, including home UPS systems; CRT and LCD televisions; and mobile phones and phone accessories. In addition, it offers structured cabling products. A CyberMedia Publication

THE NEXT 30

RANK 0 4 8 Vakrangee got the license from RBI to set up white labelled ATMs in the country

2012-13

0 5 7

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July 31, 2014

Vakrangee

n FY14, Vakrangee registered a robust growth of 26%. As per our estimate, the companies revenues were `1,965 crore in FY14 as against `1,556 crore last year. They are a prominent system integrator and an endto-end service provider for various mission mode projects under National e-Governance Plan. It is implementing election related projects, UID enrollment, direct benefit transfer through financial inclusion, public distribution system, common service centres, National Population Register, e-Mitra, land records and IGRS. Early this year it was among the four firms which received approval from RBI to set up white label ATMs in the country. Under this licence, Vakrangee is entitled to set up and run minimum 15,000 ATMs across the country in next three years. For the ATM business, Vakrangee will focus more towards sub tier-3 towns with huge potential. Vakrangee will be permitted to display advertisements and offer its bouquet of more than 100 value added services. By combining the role of Bank and ATM along with its extensive bouquet of 100 plus services, Vakrangee shall be uniquely positioned to synergize the principle of economy of scale and scope to create super profit for the organization. Vakrangee is targeting to add `2,600 crore in next four years from this WLA project alone. The company recruited, trained, and managed more than 10,000 UIDAI certified personnel across the country who were in the constant pursuit of creating the worldâ&#x20AC;&#x2122;s biggest biometric database. The leadership in Aadhaar www.dqindia.com

â&#x20AC;&#x201D;DINESH NANDWANA Chairman

2013-14

1,965

2012-13

1,556

26%

Source: DQ estimates revenue (`crore)

implementation also complements and strengthens the financial inclusion project of the Vakrangee for attaining the goals of the direct benefit transfer scheme of government of India. A CyberMedia Publication

RANK 0 4 9 The layoff spree continues as TI looks at cost reduction measures and shifts focus on profitable areas

2012-13

0 3 9 |

A CyberMedia Publication

Texas Instruments India

exas Instruments India, the semiconductor design and manufacturing company, saw an estimated decline of around 6% in revenue in fiscal 2014. Subsequently, its ranking has come down to 49 from last year’s 39. Lower revenue from legacy wireless products and changes in customer demand led to the fall. The layoffs that started in the previous year continued in FY2014. In the last quarter, Texas Instruments(Global)announced cost saving actions including the elimination of about 1,100 jobs in US, Japan and India. Total restructuring charges related to these actions are expected to be about $80 mn. It indicated that the plan is not to exit any market or discontinue any existing products but to reduce investments in markets that do not offer sustainable growth and returns. The company has been facing tough competition in the mobile phone chip market. Hence its plans of shifting focus from the mobile market to more profitable areas, does not come as a surprise. TI has made its intentions clear that it is going to focus more on analog and embedded processing. The company reported that its performance reflects the positive structural changes in that direction. Analog and embedded processing are now 80% of TI’s global revenue, eight points higher than a year ago. The embedded processing segment paid off well in fiscal 2014. The combined revenue from these two busiwww.dqindia.com

—SANTHOSH KUMAR Managing Director

2013-14

1,936

2012-13

2,060

-6%

Source: DQ estimates revenue (`crore)

nesses grew 10% sequentially and seven percent from a year ago. In segment classified as ‘other’ revenues declines primarily due to lower revenue from legacy wireless products. July 31, 2014

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RANK 0 5 0 Growth was muted, but Canon India played the art of sustaining by holding on to its traditional strength areas

2012-13

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July 31, 2014

Canon India

n FY14, Canon India just grew by 1% with revenues growing from `1,896 crore to `1,910 crore. Canon focuses on multiple market segments of consumer, SME, B2B, government and commercial. Canonâ&#x20AC;&#x2122;s product portfolio extends over a vast variety such as copier MFDs, faxmachines, printers, scanners, all-inones, digital cameras, DSLR, cinematic imaging products, camcorders, cable ID printers and card printers. The digital imaging division unveiled range of 9 professional video cameras (PRO-Video), utilizing advanced features such as full HD recording, for the India market. The professional video cameras market in India is estimated to be around 30,000 units a year. Out of this, the palm held video segment is estimated to be 9,000 units a year. Canon India expects to garner 15% market share of the palm category within 2 years. Canon had launched 4 models in CINEMA EOS product group for high-end cinematography applications where they have achieved 200 installed base in last 2 years. The company also introduced 9 new inkjet printers, some of which are meant for business users, CAD users, and professional photographers. In the future, Canon plans to educate students across media schools and universities and extend professional technical trainings for its partners across India, conduct technical demonstrations for TV stations, documentary film makers and event videography professionals. The www.dqindia.com

â&#x20AC;&#x201D;KAZUTADA KOBAYASHI CEO

2013-14

1,910

2012-13

1,896

Source: DQ estimates revenue (`crore)

company will also strengthen its customer relationship by collaborating on various projects and offering a seamless after sales service experience. A CyberMedia Publication

The Next 50 RANK

COMPANY

RANK

COMPANY

Apple India

Ricoh India

Asus India

Sify Technologies

Infinite Computer Systems

Xerox India

Ybrant Digital

NIIT Limited

Persistent Systems

Trimax IT Infrastructure & Services

Zylog Systems

Birlasoft

Sony India

Zicom Electronic Security Systems

UST Global

Mastek

Supertron Electronics

CA Technologies India

Sonata Software

Epson India

CMS Infosystems

OnMobile

Neoteric Informatique

Take Solutions

Symantec India

AGC Networks

Sapient India

Tata Elxsi

TE Connectivity

Fujitsu India

3i Infotech

Juniper Networks

Network Appliance India (NetApp)

Huawei India

ITC Infotech

Adobe Systems India

Core Education & Technologies

R Systems International

SFO Technologies

Cybage Software

Synechron Technologies

InterGlobe Technologies

Seagate India

AMD India

Geometric

Fortune Marketing

CSS Corporation

D-Link

LG India

100

Sasken Communication Technologies

A CyberMedia Publication

www.dqindia.com

July 31, 2014

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THE NEXT 50

RANK 0 5 1

2013-14

1,823

2012-13

1,423

Apple India

28%

Source: DQ estimates revenue (`crore)

RANK 0 5 2

2013-14

1,787

2012-13

1,430

Source: DQ estimates revenue (`crore)

112

July 31, 2014

n FY14, Apple India continued its growth momentum with substantial growth of 28%. Its revenues zoomed to `1,823 crore in FY14 from `1,423 crore last year. The growth was mainly fuelled by iPad sales. Dataquest does not include the revenues from the smartphones and mobile business. So Apple’s `1,823 crore is a revenue garnered through the sale of iPads, Macbook, and iMac business. In FY14, the company received an overwhelming response for its iPad Air launched in the latter part of 2013. The company witnessed high adoption in metros for its tablets. Today,

Apple iPad boasts of the #2 position in the Indian market after Samsung. The company invested heavily on advertising and gaining market share through its national distributor—Redington India. However, unlike other geographies the latter part of 2013 was abuzz with reports of Apple’s margins declining. In addition, it continued to target the high-end users for its PC business as MacBook Air and other products continued to perform better. It enhanced its reach through LFRs (Large Format Retail). It is expected to give tough time to rivals such as Samsung and other local players in the tablet race as a couple of launches are in line for this year.

Asus India

25%

sus had a good year. With a right mix of products to its portfolio, it took at deepening its mandates in the Indian market. Hence both the components and systems divisions saw good momentum. At the beginning of the fiscal, Asus inked aggressive market deepening exercises and ones like giving more product depth to its existing national distributors like Compuage which also got the mandates to distribute its mobility products and expanding into tier-2 and -3 cities. In addition there was good growth in its exclusive stores across India www.dqindia.com

and this gave customers a chance to look and feel range of its products. In tandem it also upped its ante on service centers and recently it also roped in Accel Frontline as its service partner and with this Asus will be able to service 99 cities in 150 service points across the country for its motherboard products. The inclusion of Accel Frontline’s service centers in ASUS’ service network will be concluded in two phases during the year. As we look ahead, during FY15, Asus needs to make defined forays in the smartphone arena and needs to achieve revenue diversity. It also needs to bring in more volumes in the notebook space. A CyberMedia Publication

THE NEXT 50

RANK 0 5 4

2013-14

1,673

2012-13

1,601

Ybrant Digital

Source: DQ estimates revenue (`crore)

RANK 0 5 5

2013-14

1,669

2012-13

1,294

Source: DQ estimates revenue (`crore)

114

July 31, 2014

n FY14, the company posted a growth of 5% YOY with annual revenue of `1,673 crore against the previous year revenue of `1,601 crore. The digital segment revenues grew by 41% and overall revenue growth is about 5% compared to last year. The company owns a new Ybrant Mobile website which was launched with a motive of traffic monetization and mobile apps. Further, Ybrant Digital acquired minority stake in Israel listed company, Jobookit Holdings. On the mobile-apps front, they have tied-up with taxi facilitation group with a free app for iPhone

and Android whereas on video marketing, they enhanced their business by working through a trusted video platform for video advertising; Ybrant connects thousands of publishers with trusted demand sources, running top brand campaigns. This gave them access to video ad inventory reaching 200 mn unique visitors in more than 80 countries each month. Technology platforms and data management tools have continuously given them the differentiated edge in the marketplace. New areas that intrigue them includes Crypto currencies, Ephemerality and Internet of Things (IoT) among others.

Persistent Systems

29%

ersistent Systems has shown consistent growth YoY and maintained its range on higher side in FY14 with revenue of `1,669 crore. Software services exporter Persistent Systems entered into an asset purchase agreement to acquire certain assets of Pune-based mobile advertising firm, Hoopz Planet Info. The company is now targeting investments in sales and marketing, apart from putting in money into resources. The company announced the opening of a new office building adjacent to the existing one in www.dqindia.com

Verna, Goa. The new building is fully constructed and measures 3,000 sq mt. The board of directors appointed Mritunjay Singh, Chief Operating Officer as an Executive Director of the company. The firm’s focus on new areas such as cloud and mobility is paying off. The company was also ranked ‘Top Service Provider in Enterprise Software Segment’ by Zinnov. They also received the 2013 Cloud Computing Excellence Award from TMC the global, integrated media company. Persistent Systems opened its first US Collaborative Software Development Center in Dublin, Ohio. This center is supporting innovative regional businesses. A CyberMedia Publication

RANK 0 5 6

2013-14

1,668

2012-13

2,500

Zylog Systems

-33%

Source: DQ estimates revenue (`crore)

fter a blazing growth, things went spiraling down for this company. The numbers shows how challenging fiscal 2014 was, with revenues of `1,667 crore in FY14 as against `2,499 crore in FY13, a massive decline of 33%. What should be more worrying for the company was the net loss of `598 crore as against a net profit of `115 crore over the last fiscal. So, clearly the company needs a revival plan which according to informed sources is getting ready. Over the last few years, the company’s growth was very impressive, but clearly it has lost

out on the big opportunities over FY14 and this also exposes the ground realities of the IT outsourcing work and tier-2 companies need to ink long-term growth plans and short-term growth is not enough to sustain in the long run. As we look at FY15, much hinges on the revival strategies the company is putting in place. The company’s outlook remains grim. It needs to concentrate both on its top line and bottom line and clearly needs a multi-pronged strategy. One needs to foray into new vertical and diversify its geographical footprints and tap on to new technology areas that will give it more domain depth.

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115

THE NEXT 50

RANK 0 5 7

2013-14

1,600

2012-13

2,387

Sony India

-33%

Source: DQ estimates revenue (`crore)

RANK 0 5 8

2013-14

1,585

2012-13

1,505

Source: DQ estimates revenue (`crore)

116

July 31, 2014

n FY2014, Sony India revenues went down significantly because of their PC business being shut down which used to be a primary driver of theirgrowth. So the numbers here reflect its other IT business such as camera, while the company is more focused on its smartphone business, largely it is competing in the handset business while its tablet business is yet to take off with merely a few choices to offer to consumers. The company has focused around style and youth, which is the prime reason most of their products are popular only in this domain. Sony storage and PlayStation business did

have a fair traction. It also added new members to camera range. Its total revenue in FY14 was `1,600 crore which is down 33% from the previous year. The company was finding it difficult to go forward in the PC business as the PC market did not show any signs of growth. The company is trying to change its strategy in India and is focusing on a couple of launches in the current fiscal. It also made changes to its leadership team in the mobility business as part of its efforts to emerge as the number two player in the country, with more than 30 launches lined up this fiscal, including a range of tablets.

UST Global

ST Global, a provider of end-to-end IT services and solutions, is a new entrant in the DQ Top20 rankings. 2014 has been a marquee year for UST Global and it is focussing around three key factors: Disruptive technologies, strategic expansion, and the talent to support these initiatives. In the last six months, the company has acquired four new companies inlcuding Atlanta-based global software services company Xpanxion, and Milwaukee-based engineering solutions company Kanchi Technologies. Together these acquisitions help UST www.dqindia.com

create and innovate strategic services and solutions for current and future clients. In services, UST Global has made significant investments in digital, big data, and advanced analytics technologies. It invested in Californiabased data analytics firm Abzooba, and Third Eye Systems, a big data company that provides actionable insights to companies through â&#x20AC;&#x2DC;Expert Systemsâ&#x20AC;&#x2122; and solutions tailored towards specific organizational problems. In addition to these acquisitions, the company has made six investments in technology companies such as Moonraft, Kuboo. A CyberMedia Publication

RANK 0 5 9

2013-14

1,575

2012-13

1,408

Supertron Electronics

12%

Source: DQ estimates revenue (`crore)

RANK 0 6 0

2013-14

1,566

2012-13

1,311

tor for Philips large format displays in India. Belkin India, a tech and digital lifestyle brand, has appointed Supertron as its national distributor for its recently launched keyboards and mice range. The company has set up a target of `2,000 crore for FY15. The company crossed the `1,100 crore thresholds in 2010-11 and registered a consecutive YoY growth exceeding 22.5%. Supertron has over 9,000 channel partners spread all over the country and has over 600 employees. It also markets a range of PC components and peripherals and security and surveillance products under its own brands Supercomp.

Sonata Software

19%

Source: DQ estimates revenue (`crore) |

olkatta-based Supertron Electronics has done reasonably well in this fiscal and maintained its stability in the distribution circle. During FY2014, the company witnessed 12% growth with its revenue standing at `1,575 crore. It is among the largest IT product distribution intermediaries in the country. Supertron is the national distributor of Transcendâ&#x20AC;&#x2122;s products for the last seven years and it is also recognized as the top business performer in 2013. The company is also appointed as an exclusive national distribu-

A CyberMedia Publication

ith a top line growth of 19% in FY14, Sonata Software, the IT services company, has climbed up the ladder to 60 from 67 in the DQ rankings. The company has been focused on investing in new technologies (SMAC) and improving expertise in domains like travel, retail, and CPG. Sonata bagged some strategic wins in the retail vertical, this included deals with a Fortune 100 retailer and a leading Asian hypermarket chain. The year saw Sonata working on enhancing partner engagement in www.dqindia.com

focus technologies and geographies with Microsoft and SAP for joint business plans and go-to-market efforts. The technology infrastructure business saw major focus on enhancing cloud-based services to customers and in introducing new technologies in the form of appliance-based solutions. A key point was the strengthening of its strategic relationship with SAP with the acquisition of hybris as a preferred ecommerce solution by SAPâ&#x20AC;&#x201D;a technology on which Sonata was adjudged the hybris Most Innovative partner in 2012. Growth in existing accounts on services including infrastructure management helped in expanding footprint. July 31, 2014

117

THE NEXT 50

RANK 0 6 1

2013-14

1,500

2012-13

1,243

CMS Infosystems

21%

Source: DQ estimates revenue (`crore)

RANK 0 6 2

2013-14

1,500

2012-13

1,624

Source: DQ estimates revenue (`crore)

118

July 31, 2014

MS Infosystems, a cash management services company in which Blackstone is an investor had a pretty good growth of nearly 21% with its current year revenue standing at `1,500 crore against `1,243 crore in the previous fiscal. Revenues have grown nearly three-fold since 2009 where they were just `550 crore. For CMS, almost 60% of revenue comes from cash business such as ATM and cash management, and the rest comes from IT services and card and printing units. It has won a major contract from the State Bank of In-

dia (SBI) to deploy more than 7,850 ATMs across the country. This is the single largest deployment contract awarded by any bank in the country, valued at over `4.5 bn. It provides direct services to 32,000 ATMs across 1,200 locations with a dedicated team of 21,000 trained people. The company employs more than 13,000 employees and captures market share of nearly 52% of the cash management services in India, more than double from 25% in 2009. The ATM and cash dispenser business has expanded at a 25% compound annual growth rate (CAGR), while the retail business pegged to be growing at 15 to 17% CAGR.

Neoteric Informatique

-8%

eoteric saw a revenue drop by 8%. The company is now focusing to engage with channel partners and inch closer to its larger objective of taking technology-distribution and consumption in India to the next level. It has expanded into overseas market by penetrating into Australia and Dubai markets. The company managed to add few more products in its portfolio like LG monitors and the Corsair line of memory products, signed up Xerox for both stock-andsell and B2B, got associated with Emerson for its interactive range of www.dqindia.com

products. The company also made a foray into mainstream Acer business. It has also beefed up its retailconnect business and developed a strong consumer accessories portfolio. It also kicked off Bowers & Wilkins (B&W), mainly targeted at the Apple stores, further building its accessories portfolio. ADATA Technology, a manufacturer of high-performance DRAM modules and NAND Flash application products, tied-up with neoteric as its national distributor. Neoteric will now handle ADATAâ&#x20AC;&#x2122;s distribution of external HDDs, USB flash drives, SSDs, memory cards and mobile accessories. A CyberMedia Publication

RANK 0 6 3

2013-14

1,420

2012-13

1,578

Symantec India

-10%

Source: DQ estimates revenue (`crore)

RANK 0 6 4

2013-14

1,347

2012-13

1,095

in the US dollar compared to foreign currencies unfavourably impacted international revenue by approximately $20 mn for fiscal 2014. During fiscal year 2014, Symantec implemented changes in three areas: Simplifying the organizational structure, redesigning the GTM strategy, and changing the product offerings. It focused on expanding product offerings by partnering with network security vendors to offer solutions that provide multi-tier protection. Last year, Symantec announced its plan to transition from being devicecentric to having a broader focus of protecting and managing digital information.

Sapient India

23 %

Source: DQ estimates revenue (`crore) |

n complete contrast with last yearâ&#x20AC;&#x2122;s impressive top line growth of 29%, Symantecâ&#x20AC;&#x2122;s India business saw an estimated decline of 10% in FY14. Subsequently, the security solutions provider has come down to #63 from #56 in the DQ ranking ladder. The fall was most severe in APAC as compared to other geographies. Despite growing demand for security solutions, decrease in revenue from the user productivity and protection segment and information management segment negatively impacted revenues. Unfavourable currency fluctuations also brought bad news. Fluctuations

A CyberMedia Publication

apient India registered a strong growth of 23% in FY14. The company has also announced an expansion of their global partnership, including integration of the Sapient EngagedNowSM platform with Adobe Marketing Cloud. This integrated offering provides a solution for creating, delivering, and optimizing consumer experiences across web, social, mobile, and digital displays. Further, Sapient Global Markets and Tres Amigas Partner to develop new software solutions for the transmission and trading of energy products. www.dqindia.com

Meanwhile, the company announced some new solutions: Sapient Client Connect, a new asset manager solution for fund marketing and client service automation and Foreign Account Tax Compliance Act (FATCA) which is designed to help firms consolidate and streamline the labor-intensive back-office identification and reporting activities now required for the US. The company also become a certified implementation partner of the European Energy Exchange (EEX), the leading energy exchange in Europe, to facilitate regulatory reporting in the European energy wholesale markets. July 31, 2014

119

THE NEXT 50

RANK 0 6 5

2013-14

1,328

2012-13

1,100

Source: DQ estimates revenue (`crore)

RANK 0 6 6

2013-14

1,308

2012-13

1,311

Source: DQ estimates revenue (`crore)

120

July 31, 2014

TE Connectivity

21%

appy days are going on for TE Connectivity. Considering the market growth rate, the company has posted a robust growth of 21% in its revenue, upping its DQ Top20 rankings by 3 positions. The company is focused on strengthening its relationship with its partners. Its network solutions segment in India (BU) has been rated high on product quality, technology leadership, and brand equity in a customer satisfaction survey (CSAT), undertaken by an independent research company, Feedback Consulting.

The company has signed a definitive agreement to acquire the SEACON group, a leading provider of underwater connector technology and systems, for $490 mn in cash. The acquisition of the group expands TEâ&#x20AC;&#x2122;s position as a leader in connectivity solutions for harsh environments and significantly strengthens our position in the high-growth oil and gas industry. It also entered into a definitive agreement to acquire Measurement Specialties, Inc in a total transaction value of approximately $1.7 bn. It also announced the election of Laura H Wright to its Board of Directors.

3i Infotech

he year remained almost flat for 3i Infotech with its revenue standing at `1,308 crore in FY13-14 against `1,311 crore in FY12-13. The company is planning to hive off a couple of its businesses and the proceeds from them would be used to repay certain of its debt. The year also marked the exit of many senior officials including Vishakha Mulye, the non-executive director, Dr Bruce Kogut, Independent Non-Executive Director. For improving sales and revenues, the company is looking at www.dqindia.com

penetrating into its existing clients and providing end-to-end service to the customers through its products and the services division. The company has been consecutively awarded the contract to implement its flagship account management solution-ORION 10.6 Project Implementation for Jagal Group, Lagos, Nigeria for the second time. The company also entered into a partnership with CRMnext, a specialist CRM product company to implement CRM solutions in the banking and insurance space. This will further strengthen the companyâ&#x20AC;&#x2122;s leadership in the global BFSI information technology space. A CyberMedia Publication

RANK 0 6 7

2013-14

1,284

2012-13

995

NetApp India

29%

Source: DQ estimates revenue (`crore)

RANK 0 6 8

2013-14

1,277

2012-13

1,009

mendously. The company says that it did grow its topline in a healthy manner both in the large enterprise space and the commercial segment. The company says that it is seeing true blue enterprises leverage cloud, either private or hybrid for transformational initiatives. Wins with customers like L&T, ING Vysya, NABARD, etc, are examples which reflect these trends. Meanwhile, the Clustered Data ONTAP saw 2,000+ unique customers, 42% growth in Cluster nodes (FY13 to FY14). On Flash: 93PB shipped cumulative and 180% growth. On E series 115% growth in units shipped (FY14 over FY13). On FlexPod increasing pace of footprint in India.

ITC Infotech

27%

Source: DQ estimates revenue (`crore) |

ver the year, NetApp took on to key trends and leveraged on its years of expertise in its chosen areas. The company terms that sales, marketing, and channels moved in unison to establish its key value propositions in the market. FY13 was the year the company laid the foundation in terms of streamlining its GTM, scoping the skills required and staffing with the right skillsets. In sync with that, it entered FY14 with a focused approach to penetrate the chosen enterprise segments and that seemed to have helped NetApp tre-

A CyberMedia Publication

TC Infotech, the IT services company which was ranked 81 last year has climbed up to the 68th slot in the DQ rankings for FY2014. The good show was reflective of some key changes that seem to have paid off. Revenues were up by 27% as against the 22% growth in the previous year. Geographical expansion and addition of new service lines was a part of the strategy. The opening of new business unit for Treasury and Capital Markets (TCM) was indicative of its increased focus in the area. The company acquired seven new clients in this space. The company is building its experwww.dqindia.com

tise on new technologies social, mobile, analytics, and cloud. It focused on strengthening its Pune Delivery Center which has grown to over 180 people. ITC also opened a new office in Dubai to increase its presence in the Middle East & Africa (MEA) region and added many new clients. Attempts were made to expand its sales force in India and the larger APAC region. The company also partnered with Llamsoft to strengthen its supply chain services portfolio and selected NEOTYS to strengthen testing and quality assurance services. ITC also partnered with Oracle to offer consumer goods BPS offering, based on Oracleâ&#x20AC;&#x2122;s CTM solution. July 31, 2014

121

THE NEXT 50

RANK 0 6 9

2013-14

1,272

2012-13

1,907

Core Education & Technologies

-33%

Source: DQ estimates revenue (`crore)

RANK 0 7 0

2013-14

1,200

2012-13

882

Source: DQ estimates revenue (`crore)

122

July 31, 2014

Y14 comes out as one of the worst year in Core Education’s history. Company’s revenue fell by 33% in FY14 from `1,907 crore to `1,272 crore. In addition, like many companies working on government projects, Core Education also has a lot of capital blocked in government projects. Reshuffling of the top management was another major factor for company’s de-growth. In reshuffling, Maya Sinha resigned as Executive Director and MN Nambiar & Awinash M Arondekar resigned as Independent Directors. Whereas Pundi L Narasimhan was appointed as Director of the compa-

ny. The board has approved appointment of a leading real estate consultant for developing or disposing off non-core assets and real estate properties of the company, currently having a value of approximately `400 crore. The board has also decided to bring in additional investment and/ or divest its investments in overseas subsidiaries. During the year, Core Education received termination order from the Haryana Government for the ICT project and invocation of bank guarantee of `2,950 lakh. The company has filed a special leave petition in the Hon’ble Supreme Court against the termination order.

SFO Technologies

36%

FO Technologies engages in manufacturing services, products and technologies, engineering, and software and systems integration businesses worldwide. The group offers turnkey solutions, product development and maintenance, R&D support, and customer services spanning diverse domains such as embedded system development, design and product development, industrial process and automation, education services, and other IT services as well. FY14 marked a growth of 36% for SFO Technologies with its revenue standwww.dqindia.com

ing at `1,200 crore compared to `882 crore in the previous year. SFO Technologies acquired 100% of the share capital of Ashling Microsystems, a leading supplier of Embedded Software Development tools. During the year, the company entered the defence and aerospace sector in a big way. The company’s future strategy is to focus on the defence, aerospace, healthcare, transportation, and communication segments mostly for export. It has hardware and software facilities in India and the United States. SFO Technologies operates as a subsidiary of NeST Group. A CyberMedia Publication

RANK 0 7 1

2013-14

1,200

2012-13

983

Synechron Technologies

22%

Source: DQ estimates revenue (`crore)

RANK 0 7 2

2013-14

1,163

2012-13

1,280

echron partnered with Mobile Labs, a leading provider of enterprise-grade, next-generation mobile application testing solutions. Through this strategic partnership, Synechron will offer secure, hosted mobile app testing offerings to its clients through Mobile Labs’ solutions, including its internal cloud-based testing platform, deviceConnect. It has emerged as amongst the fastest growing technology consulting companies with a verticalized focus in capital markets, insurance, banking, and digital media. The company provides IT consulting and outsourcing services specifically for the banking, financial services, insurance, energy and digital marketing industries.

Seagate India

-9%

Source: DQ estimates revenue (`crore) |

ynechron still stays as one of the fastest growing companies in the country. In FY14, the company posted a growth of 22% YoY with annual revenue of `1,200 against the previous year revenue of `983 crore. The company fortified its presence in Pune by unveiling a new state-of-the-art eco-friendly facility. Spread over 75,000 sq ft at the Ascendas SEZ, the facility boasts of a seating capacity of over 6,000 employees and has been awarded the Leadership in Energy and Environmental Design (LEED) ‘Gold’ rating by the US Green Building Council (USGBC). Syn-

A CyberMedia Publication

eagate India, the storage solutions company, saw its revenues falling in the fiscal year 2014, after putting up a decent performance in 2013. The topline suffered globally, with an estimated decline of 9% for the India business. Dataquest ranks the company at #72 this time, two steps down from the last year. Growing demands for storage solutions on the back of cloud and big data explosion couldn’t do much for Seagate this year. Decline in units shipped and decrease in ASPs due to price erosion is said to have impacted revenues. www.dqindia.com

Despite the fall in revenues, the year marked some interesting developments globally. Seagate Technology announced that it is shipping the world’s fastest hard drive—the Seagate Enterprise Turbo SSHD. Another major event was Seagate entering an agreement to acquire Xyratex. The company announced two strategic appointments—Dave Mosley as President, Operations and technology, and Rocky Pimental as President, global markets and customers. Seagate Technology also announced that it is working with Lenovo, to deliver YOGA 2, a multimode PC powered by the Seagate Laptop Ultrathin HDD. July 31, 2014

123

THE NEXT 50

RANK 0 7 3

2013-14

1,095

2012-13

1,020

Source: DQ estimates revenue (`crore)

RANK 0 7 4

2013-14

1,080

2012-13

Source: DQ estimates revenue (`crore)

124

July 31, 2014

Geometric

n spite of posting a weak dollar revenue growth for the fourth quarter, Geometric was able to clock `1,095 crore revenue in FY2013-14. The company, providing service in product lifecycle management, global engineering and offshore software development solutions, over the last three years has been undergoing structural changes. It has also invested substantially in changing its global market strategy. Last year, the company underwent some real drastic steps. This included cutting client list from 140 to just over 70. It was very difficult for the company to maintain their relation-

ship with others because they were really small and serving them becoming difficult. The company also moved its P&L responsibility to vertical head making them more accountable. The company also re-implemented a SAP program that brings Geometric on one system. Other changes included training of sales team to ‘value sell’ rather than taking orders. Among the major key win Geometric has signed an application maintenance contract with Volvo Cars, covering major applications from computer aided design (CAD) and Product Lifecycle Management (PLM) landscape.

CSS Corporation

SS Corp is a global technology consulting and support company focused on cloud, mobility, and analytics solutions. The company engages over 5,400 professionals across 13 locations globally. During the year, CSS Corp announced its partnership with AirWatch, a leading mobile device management and mobile security vendor to offer end-to-end Mobile Device Management (MDM) services to customers in India and the US. By virtue of this partnership, CSS Corp will offer its customers a comwww.dqindia.com

prehensive range of services to enable effective adoption of the BYOD (Bring Your Own Device) model. It also opened a delivery centers in China and Costa Rica. The latter center will be the near-shore delivery center for its clients in Brazil, Mexico and the US. The company plans to hire over 150 employees each during the first year of its operations in Costa Rica and China. CSS Corp China will provide enterprise tech support solutions to existing clients as well as tap neighboring markets like Korea and Japan. It will also act as a key site for CSS Corp’s BCP/ DRP (Business Continuity Planning/ Disaster Recovery Planning). A CyberMedia Publication

RANK 0 7 5

2013-14

1,050

2012-13

730

LG India

44%

Source: DQ estimates revenue (`crore)

RANK 0 7 6

2013-14

1,048

2012-13

633

fiscal, the company expects projectors and surveillance to each bring in 15% of the revenue, and VC 5%. Further, the B2B division is looking for aggressive expansion of its current channel base of 250 partners. It intends to double this base and is looking for major tie-ups with IT partners. The company has Neoteric as its national distributor for its projectors, surveillance and commercial displays businesses. It plans to add five regional distributors (RDs) to its existing 10 RDs for projectors and three RDs to its existing four for surveillance. LG is also trying to increase its presence in the tablet space.

Ricoh India

66%

Source: DQ estimates revenue (`crore) |

n FY14, the company posted a strong growth of 44% YoY with annual revenue of `1,050 crore against the previous year revenue of `730 crore. On the solutions front, the company is expecting major contribution of 60% from commercial displays (digital signage, video walls, interactive TVs) and the rest from projectors, and surveillance and video conferencing (VC) solutions. In surveillance, LG’s focus will increase on IP-based products and cameras with built-in analytics. In projectors they will focus on LED and ultrashort-throw projectors. In the next

A CyberMedia Publication

acked by its core philosophy of comprehensive office solutions, tech-savvy, and eco-friendly products to meet emerging customer needs, Ricoh India reported 66% growth in FY14 as company’s revenues grew over last year from `633 crore to `1,048 crore. Ricoh India has also undergone with top management re-structuring. It re-appointed Tetsuya Takano as Managing Director and Chief Executive Officer for a period of one year, Manoj Kumar as Executive Vice President and Chief Executive Officer and www.dqindia.com

Arvind Singhal as Chief Financial Officer. During the year, they announced their aggressive mega expansion plans through IT dealer/reseller channel with SP 200 series into the fast emerging laser printer market in India. To this end, they have unveiled six new models of laser printers and A4 MFPs. The company also strengthened its existing facility at Gandhinagar in Gujarat by introducing the state-of-the-art toner bottling operations. The main objective of this initiative is to provide benefit to Ricoh’s customers through improved efficiencies and lower costs. July 31, 2014

125

THE NEXT 50

RANK 0 7 7

2013-14

1,046

2012-13

857

Sify Technologies

22%

Source: DQ estimates revenue (`crore)

RANK 0 7 8

2013-14

989

2012-13

1,020

Source: DQ estimates revenue (`crore)

128

July 31, 2014

he company calls FY2014 as the year in which it achieved steady progress towards its goals of higher-level of engagement with its customers and thereby, leading to improved financial performance. Over the year, the company was able to attract both new customers and increase the breadth of services with existing customers. Meanwhile the company continued to invest selectively and strategically, both in hard assets and in the next-generation skills required to support it with their cloud transformation plans. Over the year, Sify launched a host of infrastructure

and application services to be delivered from their existing and new datacenters, which would lead its Sify 3.0 services, led growth in FY15. Business wise, telecom business grew by 73% over the previous year. Cloud and managed services grew 116% over the previous year. Applications Integration services business grew 71% over last year and added more than 40 new customers. Meanwhile the Technology Integration Services (TIS) business grew 89% over the last year. TIS business is closely aligned with leading OEM partners in network integration, datacenter, security, and unified communication space.

Xerox India

-3%

n FY 14, Xerox India straddled the fence between its managed printing business and traditional printer business. But the traditional printer market was on a downward trend and that too, for Xerox which faced the brunt with about 3% decline in its revenues. As per our estimate, Xerox India revenues in FY14 was `989 crore as against `1,020 crore last year. But the company is strongly moving ahead in the managed printing business under Rajat Jainâ&#x20AC;&#x2122;s leadership in India. If the company is to be believed, it is one of the leading MPS player in the country. Besides, its focus on the printer business is still there, though it has tried to www.dqindia.com

tap the market a bit differently. Since it has learnt that the demand for its printers is steeply low, it has tried to reach out to consumers for its printer cartridges. Last year, the company rolled out a new range of Xerox laser cartridges for HP and Canon A4 printers and partnered with Flipkart. Plus it announced quite a few lucrative schemes to woo customers in the end-user and SMB space. In addition, Xerox continues to expand its cloud offeringâ&#x20AC;&#x201D;Docushare. DocuShareâ&#x20AC;&#x2122;s cloud content management service provides a secure, hosted environment where organizations can easily capture, manage, process and share documents. The company is making inroads with this in the mid segment. A CyberMedia Publication

RANK 0 7 9

2013-14

951

2012-13

961

NIIT Limited

-1%

Source: DQ estimates revenue (`crore)

RANK 0 8 0

2013-14

941

2012-13

1,033

2014 by leading industry body Assocham. The corporate learning solutions business did well for the company as its revenue grew by 31% driven by 45% growth in MTS, compated to 19% YoY growth in FY12-13. There is also addition of seven new customers in the company’s portfolio in this domain. IT training remained weak as hiring by IT sector continued to decline, this has impacted enrolments for NIIT’s IT training programs. NIIT is now building a strong portfolio of non-tech programs which had a strong growth during the year and now contributed 26% to revenue from individual learning solutions.

Trimax IT Infrastructure & Services

-9%

Source: DQ estimates revenue (`crore) |

IIT had a marginal degrowth of 1% in FY14. In School Learning Solutions (SLS) revenue was impacted by expiry of four large projects for IT and IT-based education in state government schools. During the year, SLS signed up 668 schools for providing nGuru solutions with an order intake of `909 mn. In FY13, the company recorded an order intake of `916 mn for providing nGuru solutions with an order intake of `909 mn. nGuru has been recognized as the ‘Best Interactive Solution Provider’ at the National Education Excellence Awards

A CyberMedia Publication

eeing a pretty good growth in the last few fiscals, FY14 was not a good year for Trimax. After reporting a strong growth of 32% in FY13, the company registered de-growth of 9% this year, with its revenues standing at `941 crore compared to `1,033 crore in FY13. It has over 900 customers in the telecom, manufacturing, BPO, banking and financial services, and insurance sectors and employs more than 2,300 employees. The company is also the exclusive partner of BSNL to provide managed network servwww.dqindia.com

ices in India. It also partnered with Polycom to deliver video conferencing solutions to clientele in India. It is also SAP’s implementation partner in India. There is news that the company has decided to scrap its proposed initial public offering (IPO) in India and is now evaluating options for an offshore listing. Trimax is an integrated IT services company providing a wide range of IT solutions and services including IT infrastructure services and turnkey solutions (coupled with on-site support across India), datacenter services and cloud computing services. July 31, 2014

129

THE NEXT 50

RANK 0 8 1

2013-14

939

2012-13

898

Birlasoft

Source: DQ estimates revenue (`crore)

RANK 0 8 2

2013-14

926

2012-13

691

Source: DQ estimates revenue (`crore)

130

July 31, 2014

irlasoft has been working on rationalizing its portfolio of services and clients. Carefully choosing the business it serves; and deepening its mandates with its clients topped its agenda over FY14. For instance, over the last three financial years, it has increased the revenue per customer by 25%. In FY14, the company posted a growth of 5% YoY with annual revenue of `939 crore against the previous year revenue of `898 crore. The company continues to focus on talent engagement and development programs to

strengthen the culture of innovation, entrepreneurship, and performance. Last year has seen number of organization-wide talent management initiatives like CEO Circle, Young Guns, Project Management Academy, Ideathon, Citizen Forum among others. Birlasoft has been attracting talent from top tier organizations to be a part of the Birlasoft transformation journey. Recognitions by numerous industry awards association in Year 2013-14 like IT Europa, Outsourcing Center, IAOP, GS100 and others, are an acknowledgement of its global delivery excellence and vertical expertise.

Zicom Electronic Security Systems

34%

otal income for the year ended March 31, 2014 stands at `926 crore as compared to `691 crore in the corresponding previous period, showing a growth of 34%. Riding on the wave of economic recovery in the Gulf Region, Unisafe Dubai and Phoenix Qatar, both, have reported remarkable performance. As expected the Middle East business of Zicom is moving to a new scale. With the launch of new infrastructure projects in the middle east particularly in UAE, Qatar, and Saudi Arabia, this trend is likely to continue for few more years. On Indian side, the concept of www.dqindia.com

Zicom SaaS is gaining acceptance and more and more enterprise customers such as banks, retail shops, etc, are moving to security service model. In the third quater, the fire safety business in the middle east has been a major contributor to the topline and bottomline of the company whereas the Indian business has also shown encouraging results, however, the exchange rate fluctuation kept margins under pressure. Zicom introduced the unique concept of electronic security as a service to enterprises and housing societies that provides cloud-based remote monitoring systems and business intelligent support. A CyberMedia Publication

RANK 0 8 3

2013-14

910

2012-13

894

Mastek

Source: DQ estimates revenue (`crore)

RANK 0 8 4

2013-14

898

2012-13

855

solutions for government and insurance business verticals continue to drive new client wins and deeper engagements with existing clients. The company managed to add 13 new clients this year taking the total client count to 126 as of March 31, 2014. The company’s strategy of sustained product development in the insurance segment (both in P&C and L&A) seems to be paying off. The opportunities in the government segment in the UK and India continue to remain attractive and the company will continue its sales and marketing spends to take advantage of the upcoming opportunities.

CA Technologies India

Source: DQ estimates revenue (`crore) |

Y14 marked a growth of nearly 2% for Mastek with its revenue standing at `910 crore compared to `894 crore in the previous year. The growth in the Asia Pacific region stands at 6%, driven by good level of wins from the Indian government. It stands at #83, rising the ladder by 3 positions. In Q4, the company has seen a drop in revenue in North America due to re-prioritization of client’s business. It also had a strategic win with the UK Government through G cloud platform. The company’s strong IP-based

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n FY14, the growth rate moved upward by 5% helping the company to secure its position in Top 100. The company announced the opening of CA Bengaluru Technology Center. The new facility complements the CA India Technology Center in Hyderabad. The center plans to tap into the world-class talent base in Bengaluru to further the development of differentiated, next generation solutions in emerging technologies. The focus of the new center is on organic innovation in emerging technologies, including mobility, digital payments, big data, data science/advanced analytics, devOps and security. www.dqindia.com

The company saw a huge increased demand for Nimsoft, infrastructure management and service virtualization offerings throughtout the year. CA Technologies also signed a definitive agreement to acquire Layer 7 Technologies, a leading provider of Application Programming Interface (API) management and security. The acquisition of Layer 7 will enable CA Technologies to manage and secure the API marketplace with leading technology that complements its currenit dentity and acess management suite. Michael P Gregoire was elected as the company’s Chief Executive Officer. July 31, 2014

131

THE NEXT 50

RANK 0 8 5

2013-14

880

2012-13

703

Epson India

25%

Source: DQ estimates revenue (`crore)

RANK 0 8 6

2013-14

865

2012-13

725

Source: DQ estimates revenue (`crore)

132

July 31, 2014

s per CMR, Epson surpasses HP and is the #1 inkjet brand in India in FY13-14 with a value market share of 44%. These printers are highly economical and environmentally friendly and its M Series InkTank printers have started eating share from the huge mono-laser printer market. Growing rapidly with a 3% share of the mono laser printer market already. Meanwhile, Epson has a projector market share of 24% and remains the #1 projector brand in India (value share as per CMR- H2 2012). Key growth drivers in projectors

are the education and corporate segment with interactive, short throw and ultra-portable projectors especially driving demand. Meanwhile Epsonâ&#x20AC;&#x2122;s market share in DMP and POS printers remains above 50%. In all it was a very good year for the company and this had enabled Epson to cross original midterm target of `1,000 crore a year ahead of schedule in 2014 itself. The company targets `1,500 crore by 2016. Clearly, the company is making the right moves here in India and this will augur well for it to further solidify its position in fiscal 2015 and its outlook remains buyout.

OnMobile

19%

nMobile, the Bengaluru-based value-added services company, is ranked #86 this time, a good move as compared to last yearâ&#x20AC;&#x2122;s ranking of 95. Despite some challenges in the operator business, the company clocked an impressive 19% growth in revenue in FY2014. International revenues grew primarily led by Europe and LA regions, while domestic growth declined. With TRAI mandating double confirmation for activation of VAS services across channels, there was some impact on the revenues. The company reported that there was also an adverse www.dqindia.com

impact on earnings due to a one-time minimum guarantee payment of about `14 crore towards a contract in Europe. The company also faced some headwinds with its Livewire (OLI) acquisition. OLI is expected to breakeven only in the second half of financial year 2016. In 2014, RBT has been a focus area for OnMobile. Content VAS is another area that delivered good results. OnMobile bagged some large RBT deals in the year, including MTN contract, said to be the largest RBT replacement project in the world. Another highlight was its decision of divesting from Voxmobili, a company it acquired in 2007, with the objective of focusing on core business. A CyberMedia Publication

RANK 0 8 7

2013-14

815

2012-13

832

Take Solutions

-2%

Source: DQ estimates revenue (`crore)

RANK 0 8 8

2013-14

776

2012-13

1,061

and excellence in the life sciences space going forward. This strategy of being focused on its core expertise makes for sensible strategy for the company as despite the slowdown trends overall, niche players have better chances of revival as their domain expertise will be most sought after when enterprise up their new spend on IT. TAKE provides comprehensive solutions for enterprises across sectors including pharmaceuticals, high technology, consumer packaged goods, oil/gas, and automotive. While the near term outlook is grim, but as we take long-term view, the company’s outlook remains positive.

AGC Networks

-27%

Source: DQ estimates revenue (`crore) |

ven though there was a marginal dip in the top line, Take Solutions is determined to focus on its core vertical—the life sciences business. It believes that life sciences is still a high growth area and there are ample opportunities for the company to secure mandates that will jump start growth in FY2015. The company has put in place a clear strategy: One focus on life sciences for the global markets and confine supply chain to very profitable niches in the Middle East and the US. The company says that it will strive to achieve sustainable growth

A CyberMedia Publication

n FY14, the company witnessed a de-growth of 27% YoY with annual revenue of `776 crore against the previous year revenue of `1,061 crore. The company delivers technology-based solutions to clients in verticals like BFSI, IT/ ITes, manufacturing, hospitality, and healthcare. AGC appointed Anil Nair as Managing Director & CEO and Amal Thakore as Chief Financial Officer. The company implemented the single sign on solution for India’s premier investment bank allowing client to consolidate applications under single control and have acwww.dqindia.com

cess to its critical applications in a secure manner. They also deployed an end-to-end unified communications solution spanning voice & video for one of the largest Indian media and entertainment company across 15 branches in the country. They have also migrated IPLC to MPLS across 7 locations (2 of which are in the US) for a global leader providing integrated technology and operations-based solutions. The company transformed the network infrastructure for Summit Communications—a large telecom company in Bangladesh by deploying high performing mobile backhaul solution. July 31, 2014

133

THE NEXT 50

RANK 0 8 9

2013-14

775

2012-13

Source: DQ estimates revenue (`crore)

RANK 0 9 0

2013-14

715

2012-13

Source: DQ estimates revenue (`crore)

134

July 31, 2014

Tata Elxsi

ata Elxsi, the subsidiary of Tata Group that offers design services like embedded product design, industrial design and animation, entered the top 100 list this time, ranked at #89. The company pulled off a good improvement in its topline and bottomline performance as compared to last year, posting revenue growth of 25%. The company’s strategy was to focus on growing its revenues from the embedded and industrial design services, on solutions and services in the systems integration business, and on containing costs of its anima-

tion and visual effects business. The software development and services segment accounted for around 86% of the revenues. The company intends to continue investment in technology IP development, especially those related to broadcast, automotive, and multimedia. A key highlight was the industrial design division working with GVK to create an enhanced experience for travellers at Mumbai International Airport’s new integrated Terminal 2. The Visual Computing Labs (VCL) division winning the 2013 Filmfare award for the Best Visual Effects for “Dhoom 3” was another high point.

Fujitsu India

n FY2014, Fujitsu India clocked a revenue of `715 crore. The company’s business witnessed a substantial adoption due to its multi-farious presence in the consulting business, in the server/datacenter business and PC business. While its PC business, which includes its Lifebook range of notebooks, has not seen many takers in the last few years, its focus on new areas such as cloud and big data has helped it grow. In FY14, Fujitsu introduced a new initiative making it easier than ever for companies to harness the power of High Performance Computing (HPC), with solutions that enable faster product www.dqindia.com

development and accelerated timeto-market. The Fujitsu HPC Simplicity concept combines the Fujitsu Software HPC Cluster Suite (HCS), an immediately optimized x86 HPC cluster solution based on Fujitsu PRIMERGY servers, with a new graphical user interface-based front end. In India, the company is endeavouring to increase its footprint in the SMB space for its portfolio including a range of servers, storage systems, workstations, notebooks, desktops, and displays. The company is investing on making businesses environment-friendly with its range of solutions that boast to cut carbon footprint. A CyberMedia Publication

RANK 0 9 1

2013-14

709

2012-13

717

Juniper Networks

-1%

Source: DQ estimates revenue (`crore)

RANK 0 9 2

2013-14

700

2012-13

1,298

egy of building clouds and high-IQ networks. Juniper Networks announced Shaygan Kheradpir as the successor to Kevin Johnson after Johnson’s retirement. In India, Ashish Dhawan was appointed as the Managing Director for Juniper’s India & Saarc operations after Ravi Chauhan, the former MD resigned. Among its key customer wins in India include Muthoot Group, Bajaj Capital, and Chennai Airport where the Airports Authority of India (AAI) is using Juniper Networks EX Series Ethernet Switches, integrated with Juniper’s security and routing devices, within its new terminals.

Huawei India

-46%

Source: DQ estimates revenue (`crore) |

verall, the year was flat for the company and it suffered a marginal degrowth due to reshuffle. Meanwhile they have announced an integrated operating plan to refocus the company on innovation that matters most to service providers and enterprises where demand for High-IQ networks and best-in-class cloud environments are driving the growth. Throughout the year, Juniper continued to invest in innovation and strengthen the product portfolio in ways that clearly align with the strat-

A CyberMedia Publication

Y13-14 was a tough year for Huawei India as its revenue saw a jaw-breaking drop of nearly 46%, standing at `700 crore, compared to previous years’ revenue of `1,298 crore. The company is now focusing on its channel strategy—connect, engage, and build— that will focus on identifying channels who address key markets and prime verticals, and help in figuring out how they can bring value to customers and partners. In FY14, the company launched its Micro DC, a convergent solution targeting small and medium www.dqindia.com

businesses and branches of largesized enterprises. This solution can help SMEs to rapidly launch services by pre-integrating devices into a cabinet and helps branches of large-sized groups implement unified IT system planning and management. It also launched TE30, as the world’s first all-in-one HD video conferencing system. The move to distribute TE30 in India is intended to gain from the increasing investments that Indian SMBs are making in videoconferencing tools in order to save on travel and bring down ancillary costs associated with face-to-face meetings. July 31, 2014

135

THE NEXT 50

RANK 0 9 3

2013-14

690

2012-13

750

Adobe Systems India

-8%

he last few fiscals were good for Adobe India as it registered a growth of nearly 16%. But this year, the company saw a decline of 8% in its Indian revenues, standing at `690 crore from `750 crore in FY12-13. Adobe marketing cloud is seeing good traction and adoption in India and its customers include 2AdPro, AppsStudio, ZOHO Corporation. The company has got new orders from Indian media houses like Dainik Bhaskar, Dainik Jagran, and Rajasthan Patrika. Malayala Manorama

has got into an agreement with Adobe for its digital-transformation initiatives. MakeMyTrip, an Indian travel portal company, is using Adobe analytics to support their business and take real time decisions. Jabong.com, an online e-commerce company is using Adobe tools to grow their business. In Q4, Adobe and Learning Links announced an expansion of their collaboration to promote e-learning in the Indian education sector using Adobe Presenter. It is a tool that helps teachers create interactive eLearning content with ease, including multimedia elements and quizzes.

Source: DQ estimates revenue (`crore)

RANK 0 9 4

2013-14

627

2012-13

â&#x20AC;&#x201D;

Source: DQ estimates revenue (`crore)

136

July 31, 2014

R Systems International

ith its strong performance, R Systems International is able to make in the DQ Top20 rankings. During FY14, the company added 15 marquee clients across all key verticals and geographies and served over 140 customers globally including $25 mn plus accounts. Telecom and digital media continues to be the largest industry vertical for them whereas banking and finance continued to be the second largest industry vertical. Their services help Independent Software Vendors (ISVs), Original Equipwww.dqindia.com

ment Manufacturers (OEMs), System Integrators (SI), and Communication Service Providers (CSPs) to realize enhanced RoI and competitive edge. This year companyâ&#x20AC;&#x2122;s entire focus was on disciplined execution, strengthening sales and marketing efforts and processes and deepening relationship with customers to create higher value proposition. To streghten their portfolio, they have launched comprehensive solution for commercial vehicles and equipment leasing for banks, NBFCs and leasing companies. The year concluded with key new customers and has a strong pipeline across the business verticals and geographies. A CyberMedia Publication

RANK 0 9 5

2013-14

582

2012-13

Cybage Software

anked at 95, Cybage Software, the Punebased product engineering and IT services company, has made an entry into the top 100 list. The company posted an impressive revenue growth of 20% in fiscal 2014. Cybage claims that strong focus on client deliveries through a scientific approach was the key. Although North America continues to be an area of focus for the company, it has also seen significant growth coming from Continental Europe and Asia Pacific. Cybage is also looking at expanding its geographic pres-

Source: DQ estimates revenue (`crore)

RANK 0 9 6

2013-14

546

2012-13

615

InterGlobe Technologies

-11%

Source: DQ estimates revenue (`crore) |

ence with new offices in Tokyo, Japan, and Amsterdam. Additionally, it is focusing on investments in emerging technology areas such as big data, cluster computing, and enterprise mobility. Across geographies, US and Canada hold the lion’s share in revenues. In FY14 saw some key events like partnership with emerging technology providers, such as SAP HANA, VoltDB and MongoDB. Cybage bagged awards in the categories of ‘Outsourcing Service Provider of the Year’ and ‘Use of Technology for Operational Excellence’ by CMO Asia, in the Asian Outsourcing Excellence Award Ceremony.

A CyberMedia Publication

n FY14, hospitality industry faced huge crises and witnessed an ‘average’ year as slowdown in Europe and other nations hurt tourist arrivals, while taxation issues continued to plague the sector. Effect of these issues can be easily spotted in the revenues of InterGlobe Technologies. The company registered a downfall of 11% as compared to the last year. To be in the league of top 100, IGT will open a delivery center in Latin America in coming months and has opened 2nd increasing IGT’s capabilities to deliver services in the region. The company has signed IT and www.dqindia.com

BPO contracts with 15 leading travel brands including airlines, OTA’s, TMC’s travel payments and travel technology companies. IGT has also started a travel training school which will focus on creating travel process experts and have also added Navitaire COE to offer specialized services including mobility services on Navitaire platform and testing as a service line in the ongoing effort to move to outcome-based pricing. As we look ahead at FY14, the company needs to aggressively tap on to its traditional strength areas and offer innovative differentiated line of services to jumpstart growth. July 31, 2014

137

THE NEXT 50

RANK 0 9 7

2013-14

526

2012-13

497

AMD India

Source: DQ estimates revenue (`crore)

RANK 0 9 8

2013-14

508

2012-13

552

Source: DQ estimates revenue (`crore)

138

July 31, 2014

hile the fortunes of AMD globally looks challenging, but here in India the company was able to maintain a growth. That’s interesting as we compare its arch rival Intel in India going through tough times as non-Intel variants like ARM dominating the mobility space. In FY13 it was the HP’s UP laptop deal that kept the growth engines running for AMD. But in FY14, AMD’s energies seemed to be centered on growing the low end of the consumer segment and making further inroads

in the commercial side through its server offerings. Also AMD is tapping into non-PC areas like game devices in which it saw good business. And graphics business also saw good intake. At the end of the fiscal AMD’s launch of sub `3,000 processors indicate that it wants to be a volume player in the low cost PC game. The new chips are based on its latest Accelerated Processing Unit (APU) that belong to its Kabini AM1 platform. These new chips significantly increase the price-performance bar as it doubles both computing and graphical capabilities at a very low price.

Fortune Marketing

-8%

ortune Marketing had a tough time in sustaining its growth in the last fiscal and its revenue saw a drop of 8% as compared to the previous year. In spite of that, the company is able to make its entry in the top 100 companies. In FY14, the business segment which contributed the most was peripherals and consumables making 88.72% of the total revenue. The big orders which were bagged by the company last year seems to be a wrong move for them. Even in the midst of darkness, they were appointed as Nation-wide Distributor www.dqindia.com

for Creative Technology’s products in India to promote the company’s extensive range of speaker, headphone, audio and gaming products, across India. Creative is a worldwide leader in digital entertainment products. Famous for its sound blaster sound cards, Creative is now driving digital entertainment with cutting-edge audio solutions, premium wireless speakers, wireless headphones and portable media devices. Fortune also got into exclusive distribution of Zoook brand for complete range of life style and mobile accessories which includes bluetooth headphones, speakers, power banks, data cards, etc. A CyberMedia Publication

RANK 0 9 9

2013-14

487

2012-13

D-Link

espite the crashing currency and turbulent market conditions, the Indian networking solutions company, D-link managed to clock a commendable 38% revenue growth in fiscal 2014. Not surprising that the company made an entry into the top 100 list this time ranked at #99. It continues to focus on the SMB/SME segment with end-to-end networking solutions. Structured cabling is a key focus area for D-Link. As part of a global strategic move, D-Link recently announced the acquisition of Team F1, a Hyderabad-

Source: DQ estimates revenue (`crore)

RANK 1 0 0

2013-14

458

2012-13

474

Sasken Communication Technologies

-3%

Source: DQ estimates revenue (`crore) |

based networking and security software solutions developer for R&D and design. The plan is to develop products in India and then make them available across the world. The company claims that as Internet of things (IoT) makes headlines it is already ready with a line-up of products based on the concept. The year saw D-Link embracing the 5th generation wireless standard and introducing a host of next generation 11AC wireless routers and adapters with cloud functionality. The company has also invested in developing a personal cloud experience for its users with mydlink service.

A CyberMedia Publication

asken has reorganized its business unit structure to better align with the market. It will now focus on two key business segments, communication & devices and IT services and four practices consisting of ErND practice, testing practice, applications and data services practice and the infrastructure practice. Sasken has embarked on a turn around. It aims to consolidate its position in the coming quarters by delivering consistent performance and being the vehicle of bringing competitive advantage to our customer. www.dqindia.com

Performance wise, after two quarters of flat revenues in Q2 and Q3 (on dollar terms) it has registered a quarter of revenue growth in Q4. However, itâ&#x20AC;&#x2122;s still in the middle of transformation and are adding new services and addressing new segments. The results of these changes will take time to show. With the new team in place, the company believes that itâ&#x20AC;&#x2122;s on the right path of remaking its business model based on the tremendous strengths of the past 25 years. With all the measures taken in FY14 is bound to create a positive impact during this year. And the company is at the threshold of a turnaround. July 31, 2014

139

LAST MATTER

Ed Nair ednair@cybermedia.co.in

The Customer of the Future

ately I have been hearing the term ‘customer experience’ (CX) being referred to a lot. It is bandied about by a varied set of people—IT services companies, independent software vendors, consultants, digital marketing companies, analysts and more. I realize that the term means different things to different people and a standard definition is yet to emerge. Recently, I moderated a discussion on this topic with a diverse set of people that included CIOs, heads of customer service function, and operational heads of contact center companies amongst others. Their views were consistent in that the definition and perceptions about CX varied widely. We also had an expert speaker from the contact center technology industry who was very articulate in laying out the contours of what CX meant, how it is evolving, and its future roadmap. One of the key insights for me was that CX is an outcome, not an activity. The activity that led to better CX is customer engagement and so the focus should be to increase the levels of customer engagement. And in the present day the way to engage one’s customer is through digital. Call it the ‘digital first’ strategy. It also bore out that there’s a queer dichotomy to the ‘digital first’ strategy. On one hand, the precept is to deflect all customer interactions to the mobile and digital channels as much as possible. On the other hand, it means that the physical channels have to be re-hauled to handle more complex interactions. So, the game is not either-or. The comments from the audience were interesting. While the ideas were not totally rejected, some raised issues about technology readiness; others held the opinion that their industries were unique because business is done on the basis of trust arising out of human interactions, something that technology cannot deliver. Overall, there was a sense of ‘not invented here’ kind of feeling. I have two honest observations to explain this. First, as a country, customer service is not in our DNA; it has never been a priority or an obsession. Businesses are forced to provide a modicum of customer service for the business to exist. Second, unless there is a cost take-out or revenue add-in that is directly evident, economic theory suggests that adding resources to an area would not yield positive returns. The first argument is cultural; the second one is an attempt to present a logical reasoning. But there is something else that would give a sense of urgency to this area—the customer of the future. How would the generation of people born after year 2000 buy things? What would they expect in terms of their experience in buying and using your product? How would they influence other customers? The answers to these questions will surely blow away all our current assumptions. As someone said—“The future is far more unforgiving to those who cling to the past.”

Ed Nair Editor-at-large 140

July 31, 2014

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