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con-nect v. con·nect·ed, con·nect·ing, con·nects v. tr. 1. To join or fasten together. 2. To associate or consider as related: no reason to connect the two events. See Synonyms at join. 3. To join to or by means of a communications circuit: Please connect me to the number in San Diego. Her computer is connected to the Internet. 4. To plug in (an electrical cord or device) to an outlet.
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4600 Madison, Fifth Floor / Kansas City, MO 64112 P 816.777.1026 F 816.931.1769
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WWW.VIRTUMUNDO.COM
v. intr. 1. 2. 3. 4.
To become joined or united: two streams connecting to form a river. To be scheduled so as to provide continuing service, as between airplanes or buses. To establish a rapport or relationship; relate: The candidate failed to connect with the voters. Sports. To hit or play a ball successfully: The batter connected for a home run.
IT’S A VIRTUAL WORLD. STAY CONNECTED.
WWW.VIRTUMUNDO.COM
TO CONNECT
WITH LASTING IMPACT
AND REACH TARGETED AUDIENCES USING STRATEGY, CREATIVITY AND TECHNOLOGY WE INVEST IN OUR ABILITY TO INNOVATE AND MOVE BEYOND WHAT’S POSSIBLE.
TO CONNECT
IT SEEMS LIKE SUCH A SIMPLE IDEA.
CONNECTING MARKETERS TO WORLDWIDE CONSUMERS.
In this always-on, interconnected, wired-in world that gets more
Like the world’s great bridges that follow precise rules of line,
incredible and more complex by the second, consumers need
form and the constant play of forces, today’s virtual bridges also
first-hand knowledge about the products and services you offer.
defy gravity and traditional thinking. They create a sense of won-
Today, your customers are more connected than ever before. Integral to their daily lives, the Internet increasingly puts people in touch with friends, family and businesses. They communicate
der as a symbolic threshold between old and new. They make possible the natural curve of communication from point - to point - to point.
through email, conduct transactions, learn about new products
And yet unlike those structures of concrete and steel, the
and services, and gain instant access to an amazing array of
bridges within our digital space are truly dynamic, ever chang-
information.
ing, evolving to combine technology and interactive applications into elegant new forms of communication. At a time when consumers have so many choices, how can you effectively cut through the clutter to differentiate yourself? We are Virtumundo (vir-’tu-mun-dÔ), delivering a virtual world of possibilities, the realization of a bold new vision in direct marketing.
con-nect v. con·nect·ed, con·nect·ing, con·nects v. tr. 1. To join or fasten together. 2. To associate or consider as related: no reason to connect the two events. See Synonyms at join. 3. To join to or by means of a communications circuit: Please connect me to the number in San Diego. Her computer is connected to the Internet. 4. To plug in (an electrical cord or device) to an outlet. v. intr. 1. 2. 3. 4.
IT’S A VIRTUAL WORLD. STAY CONNECTED.
To become joined or united: two streams connecting to form a river. To be scheduled so as to provide continuing service, as between airplanes or buses. To establish a rapport or relationship; relate: The candidate failed to connect with the voters. Sports. To hit or play a ball successfully: The batter connected for a home run.
INTRODUCTION
1
By researching industry trends and applying our creative, busi-
We integrate. We seek ways to continually improve our tech-
ness and technology know-how, we can add value exponentially
nology. And we use the power of connectivity to help you inter-
to your traditional and new media marketing campaigns.
act with your customers at every touchpoint.
We deliver multi-channel marketing solutions, to create
How do you measure success? We connect you to our online,
highly-targeted, customizable campaigns that enhance your
real-time statistical campaign reporting.
sales results.
TO IMAGINE consumers with messages that are relevant, personalized and timely. 11We deliver response-oriented communications, while integrating superior data management and advanced technology.
marketing and advertising don’t quite cut it.
over 100 million consumers allows us to connect to almost
AND MUCH MORE.
Security. By continually building consumer trust, we provide you
100% opt-in response-driven database, we can help you to reach
with targeted lists of highly motivated prospects. First and foremost, we respect privacy. Permission-based mes-
We have leading-edge technology and an unerring focus on
sages get read, they generate higher response rates—and lead
data integrity to deliver measurable results.
to stronger results.
Virtumundo’s patent-pending targeting technology allows you to
Our dedicated team of in-house privacy attorneys and our exter-
identify optimal database demographics—and enhance your
nal privacy advocacy board are active participants in developing
ability to market products and services to consumers through tra-
industry privacy standards for online and traditional marketing
ditional and online media.
initiatives.
Virtumundo is recognized as an industry privacy advocate and is a member in good standing with the Direct Marketing Association (DMA), Association for Interactive Marketing (AIM), and the Council for Responsible Email (CRE).
TO IMAGINE
EMA
IL
ER D E L IV
ST Y SY
LOC E M (v L IS T
IT Y ) SERV
IC E S
vADV
A N TA
GE
vRES
EARC
H
O N L IN
E—M
E D IA TELE
SERV
IC E S
C PA
OFFE
RS
We continually reinvest, challenge and reinvent ourselves to cre-
of one-to-one instant communications.
ment and increased brand awareness.
everything we do is based on Notice, Choice, Access and
Sometimes one approach isn’t enough. With our wholly-owned,
world, we’ve understood that conventional ideas about online
old ideas do not deliver the results marketers demand in this age
expanding customer acquisition, customer loyalty enhance-
vacy guidelines. We understand your customers’ concerns, so
Since 1998, and as one of the top 50 Internet companies in the
60 million consumers and an affiliated network that reaches
services to grow your business organically by strategically
Virtumundo is an industry leader in developing best-practice pri-
the right targets—using the right mediums—at the right time.
envision what has never been done before.
ate new and compelling target marketing solutions. We believe
11We offer a suite of multi-channel marketing products and
sumers a choice.
media planning and interactive design.
We look beyond innovation, to discover the unexpected, to
11Our wholly-owned, 100% permission-based database of over
every email address in the US.
targeted permission-based marketing, by always giving con-
nel—whether email, direct mail or telemarketing—to deliver sult with you to determine strategy development, data analysis,
TO DEVELOP BOLD, NEW CONCEPTS AND CREATE ENHANCED RELATIONSHIPS BETWEEN MARKETERS AND CONSUMERS ed, permission-based direct marketing solutions to engage
Virtumundo’s expertise is in identifying the optimal direct chanyour message as effectively and efficiently as possible. We con-
BEYOND INNOVATION 11Virtumundo is an industry leader in delivering 100% target-
We practice privacy and responsible email through 100%
CO-R
E G IS
T R AT
CPM IO N O FFER
S
BAN
NER
ADVE ADVE
R T IS
IN G
R T IS
IN G F ULF
D ATA IL L M
ENT
APPE
ND
D ATA
SOLU
ASP T IO N
S
SOLU
T IO N
ADRE S
GULA
TOR
We provide knowledge-based solutions to help you make informed decisions about on- and off-line marketing campaigns. Virtumundo has assembled some of the industry’s best talent. We are marketing strategists, statisticians, programmers, usability analysts, designers, consultative sales, client services and support personnel, as well as data, media, fulfillment, telemarketing and privacy experts. Together, we listen—to understand your needs—and then collaborate to produce effective, response-oriented marketing.
2
OVERVIEW
OVERVIEW
3
TO DISCOVER & NEW UNEXPECTED IDEAS THAT DEFY CONVENTIONAL WISDOM
VIRTUMUNDO’S ENTIRE BUSINESS MODEL IS BUILT ON INNOVATION. 11Our fundamental drive is to discover new possibilities for online marketing. 11We create bold new concepts and solutions that actively shape and re-shape today’s evolving digital market space. TO DISCOVER
11As a performance-based marketing company, we seize every opportunity to enhance our database capabilities, adapt our skills and invest heavily in the technology that enables us to deliver the most effective consumer targeting programs possible. 11And when thinking outside the box isn’t quite enough, we innovate still further. We create customized, response-driven email campaigns, while using real-time data solutions and a consultative approach to serve our client’s changing needs.
4
INNOVATION
INNOVATION
5
Priceline.com / HOW MUCH DO YOU WANT TO PAY? An e-commerce pioneer, priceline.com’s simple, compelling proposition—to Name Your Own Pricesm—has enabled millions of consumers to save money on a wide range of products and services via the Internet. Since its launch in April 1998, priceline.com has sold over 12 million airline tickets, six million hotel room nights, six million rental car days. And counting. In 2001, pricelinemortgage—a division of priceline.com—was looking for a marketing partner with a qualified, addressable database to attract new customers interested in mortgages, mortgage refinancing or home equity loans. After discussions and several online tests, Paul Hennessy was convinced that Virtumundo could deliver the goods. Today, pricelinemortgage uses Virtumundo’s list management services and email delivery solutions. “Whatever we’ve needed, from creative support to quick turnaround and delivery,” says Paul, “Virtumundo has always expressed a ‘we can get it done’ attitude and consistently delivers favorable results.” He adds: “We have been running campaigns several times a month for the past year. Their email delivery consistently increases customer acquisition to our mortgage web site. We have literally tested over 30 potential partners, and there is one that consistently continues to return value to priceline.com: Virtumundo.”
vLOCITY HIGH PERFORMANCE E-MARKETING DELIVERY SYSTEM
VIRTUMUNDO DATA APPEND SERVICES
We know who your customers are.
You have an extensive in-house database.
We know what they want.
But you’re missing your customers’ email addresses.
And we know how to connect with them.
How do you define success?
Virtumundo’s innovative Email Delivery System, vLocity, lies at the
Virtumundo’s Data Append services enable you to match and
heart of our suite of email, list brokering and telemarketing servic-
insert consumer information directly into your in-house data-
es. Because all our sources are permission-based, you can speak
base, enhancing your ability to send cost effective targeted mes-
directly to online and offline consumers who want to hear from you.
sages through traditional and online media.
What’s different about our targeting technology? We can help
With data append, marketers can tap a vast amount of informa-
you find the best candidates for your marketing message. Our
tion—email addresses, postal records, phone numbers, demo-
proprietary database of nearly 60 permission-based online con-
graphic and online clickthrough data—to acquire new customers
sumer names and our affiliate network relationships allow us to
and retain and cross-sell your existing ones.
efficiently reach over 100 million consumers—effectively reaching most of the online population in the United States. No guesses about their buying habits. No assumed interest in your product or service.
We match to the individual. Virtumundo employs multiple tiers of strict matching logic to link subscriber emails and other response-oriented ensuring the most precise match possible— to the individual, not just a household or postal address. This
Virtumundo throws the conventional rules—and assumptions—
process ensures a letter for letter, number for number match. The
out the window. Instead, we create optimal demographic pro-
result? An accurate database of deliverable, permission-based
files of the best candidates to help you deliver on-target mes-
email addresses that don’t bounce or unsubscribe.
sages to the right people at the right time. Using vLocity, we can find everyone who’s responded to similar
Maximize the value of your database with data, email and reverse data appends.
offers or shown interest in your type of product. Then we track, analyze and quickly report the results, so you know exactly how well your offer performs. Tell us about your customers. We’ll find more. They’ll get the
PER
IO N M IS S
PA S S
SENT
+99% of Bounces & Unsubs Collected
CH M ATT N STED A D J UT T O C L IE N E S
L IS T
Additional Time Consumers Have to Unsubscribe
message. And you’ll get results.
“
We utilize all of the customer names and addresses in the Virtumundo database whenever we can and as frequently as possible. Their database delivers. PAUL HENNESSY, VICE PRESIDENT, PRICELINE.COM
1-5 DAYS
6-30 DAYS
Because of our strict policies supporting consumer advocacy, Virtumundo is the only direct marketer that allows consumers to unsubscribe for a full 30-days via a hosted web site.
6
INNOVATION
INNOVATION
7
“
The Credo Group, Inc. / DELIVERING QUALIFIED LEADS, NOT JUST VOLUME The Credo Group prides itself as an insurance marketing innovator. Since the company was founded three years ago, it has delivered successful online marketing initiatives for companies like Globe Life and Accident Insurance, New York Life/ AARP, Liberty Life Insurance/ RBC, Colonial Penn, and Prudential Financial. More recently, they’ve crafted winning campaigns for mortgage term life and whole life niche products never before seen on the Web.
We like the way Virtumundo thinks out of the box. They’re always looking for new and innovative ways to deliver quality versus quantity. In a marketplace that is sometimes less than honest, we have entrusted Virtumundo to exclusively market our entire product line.” KEVIN MCKENNA, CEO, THE CREDO GROUP
8
INNOVATION
”
“Insurance is very much a lead-generation world and with our previous media partners we received volume, but Virtumundo is the one partner that delivers volume and qualified leads,” states Kathleen McManimon, Director, Performance Marketing, The Credo Group. “Initially, my challenge was to find media partners to work with us strictly on a CPA basis,” recalls Kathleen. We said ‘no CPM deals, all CPA’. Quite honestly, people laughed at us in the beginning and it’s taken some time to establish the partnerships that we have.” No one’s laughing anymore. Today, The Credo Group is one of the top insurance marketers in the nation. “We have learned the online marketplace through experience and understand the product margins to be profitable—whether it’s fully underwritten or guaranteed issue.” Offers Kevin McKenna, CEO, The Credo Group. “At the end of the day, you need to understand the data”. “We felt very confident in working with Virtumundo—not only in the size of the campaigns they were willing to run after testing, but also the honesty and the level with which they share information.” Recently, the agency moved their entire online marketing efforts into Virtumundo’s new vAdvantage Program. This integrated marketing strategy, including email, online and telemarketing services, provides The Credo Group with creative resources, fulfillment services and privacy advice to deliver targeted email marketing and media placement on the Internet’s top 500 sites. “Due to Virtumundo’s market reach,” says Kevin, “we’re even more able to initiate conversations with some of the top branded insurance carriers in the country about developing insurance products for the Web.”
vADVANTAGE: VIRTUMUNDO’S COMPLETE SOLUTION Don’t blink, or you’ll miss it. The World Wide Web just changed again. Can every element of your online advertising and marketing keep up? Virtumundo isn’t just an online marketer with media and data expertise. We create multi-channel, direct response campaigns. We develop branding initiatives and customer loyalty programs. And now we provide start-to-finish custom media and interactive solutions to increase your revenue and customer base through online marketing. vAdvantage, an exclusive new product offering from Virtumundo, combines a traditional agency sales cycle with a more contemporary “pay for performance” pricing model. We use our in-depth resources to generate driving actions through:
11Inbound and outbound telemarketing services via our internal call center and external relationships 11Media placement (banner, email and pop-up advertising) on the top 500 Web sites, constituting over 90% of all available Internet traffic vAdvantage gives you direct access to our email, telemarketing and Web creative as well as our proprietary targeting technology, vLocity, to create optimal demographic profiles of the ideal candidates for your messages. vAdvantage also offers Web-based database consulting and development, interactive programming, warehouse fulfillment services, customer support, and privacy advice from our industry-recognized experts. You want an online marketing partner that can turn on a dime. That can design measurable, creative solutions to meet your business objectives. That can produce response-based results, on
11Exclusive CPA brokering
time and on budget, to generate new customers, leads and sales.
11Targeted email advertising to our proprietary database of
You deserve bright ideas and bottom-line results. Turnkey solu-
nearly 60 million permission-based names
tions that call for uncommon thinking.
INNOVATION
9
WE LISTEN
TO OUR CUSTOMERS
Talk is cheap.
This collaborative, needs-based, consultative approach is easy
We prefer a good two-way conversation.
to find throughout Virtumundo, from sales and client services to
So what do you want your business to become?
our media, research and database areas. Frankly, we don’t know
From the very first time we meet you and through completion of every project, you’ll notice something different about Virtumundo. We listen. Instead of making statements about our
of any other way to do it: to arrive at real creative, data and technology solutions that can have an immediate, positive impact on your business.
services, first we ask about your marketing needs and objec-
And we listen, too, because we don’t want to miss any oppor-
tives. We listen some more, so we can understand your business
tunities. In an industry where change is rapid, we learn from
and your vision for the future. Then we get to work.
our clients and their needs and ideas and from questions that begin with “What If”.
WHATEVER IT TAKES TO MEET YOUR NEEDS. WE’RE LISTENING.
10
INNOVATION
INNOVATION
11
Publishers Clearing House / THE ART OF THE DEAL: ACQUISITION BY EMAIL Publishers Clearing House. The name is synonymous with Sweepstakes, TV’s Prize Patrol and making winners of thousands of people across North America—including a few dozen millionaires. For over 40 years, Publishers Clearing House (PCH) has used colorful mailings to draw attention to a wide variety of discounted magazine offers and product offers, today making it the largest multi-magazine subscription agency in the world. So how did an acknowledged direct marketing leader make the online channel an integral part of its winning strategy? They do so by taking full advantage of email marketing opportunities using Virtumundo’s permission-based opt-in list to prospect for new customers and to send out announcements in advance of their conventional direct mail campaigns. PCH launched its email acquisition program in October 2001. “Rather than just acquire emails, we wanted to acquire buyers,” says Matt Gately, Marketing and Business Development at Publishers Clearing House. “In the past, we’ve always seen big spikes whenever we were on TV and in the mail—during January and July.” PCH now routinely deploys anywhere from 50 to 75 million outbound emails a month to drive a steady stream of new leads and prospects to its landing page for a series of magazine offers as well as videos, music, collectibles, books and other merchandise. “Our email strategies have worked extremely well so far and Virtumundo has been an integral partner,” says Matt. “It’s all about winning, and we keep making a lot of winners.”
“
Email is not replacing our direct mail campaigning—just enhancing it! We take advantage of the tremendous opportunities of this marketing channel by sending out an email announcement in advance of our physical mailings that say: ‘Look in your mailbox during the next few days for our special announcement’. Email allows us to achieve comparable costs over direct mail—at a much cheaper cost. MATT GATELY, MARKETING AND BUSINESS DEVELOPMENT, PUBLISHERS CLEARING HOUSE
12
INNOVATION
”
INNOVATION
13
VIRTUMUNDO LIST SERVICES
VIRTUMUNDO TELESERVICES
Marketing on a one-to-one basis.
Real-time response.
Or finding the best prospect among millions—We put you
Superior customer contact.
in touch with the people you want to reach.
What your telemarketing could be.
Whatever the product, whatever the media, whatever the target
Using our response-oriented consumer database, we can
audience, Virtumundo List Services can help you generate fresh,
enhance your current online and email marketing campaigns
results-oriented leads to complement your online and traditional
through customizable inbound and outbound telemarketing ini-
marketing campaigns.
tiatives.
Our customizable targeting capabilities include key demograph-
Virtumundo’s inbound teleservices offer an important added
ic and response category selects based on recent clickthrough
touchpoint for your customers and prospects.
data and email subscriptions. Our list service products include data appends, reverse appends, email address verification, postal address hygiene and data seg-
“
No other marketing network has provided AmeriDebt conversion rates of up to 20%. With conversion rates this high we value Virtumundo as one of our most valued strategic partners. MICHAEL KRONGEL, CEO, INTERMARK MEDIA
11Support help desk/customer service 11Fill information requests
mentation. And our matching logic assures you of high, accurate
11Process orders
match rates—all from permission-based sources.
11Handle overflow calls
Online, direct mail or telemarketing—when we create a list, we
Outbound telemarketing? No problem. Outbound calling adds
give you leads, not just names.
momentum to any campaign by contacting consumers soon after they’ve expressed an interest in a similar product or service by ‘clicking-open’ a marketer’s email. 11Generate qualified leads 11Introduce new products and services 11Provide In-depth market testing You place the ads. We make the calls and take the orders to provide the responsive, personalized service you expect.
InterMark Media / REACHING THE RIGHT CUSTOMERS WHEN IT MATTERS THE MOST Do you need some help getting out of debt? As one of the nation’s leading non-profit credit counseling and debt management agencies, that’s an offer AmeriDebt has delivered on for thousands of consumers. Integral to AmeriDebt’s online success is InterMark Media, a full-service marketing and management group that specializes in finding new customers for non-profit debt consolidators. “We were one of the first to market debt consolidation over the Internet, so we know what matters most to these organizations and what it takes to generate quality, cost-effective leads,” says Noreen Nappi, InterMark’s Business Development Manager. “Since InterMark and Virtumundo first began running solo email offers a year ago, response rates and conversions have exceeded our initial expectations.” “We also run print and radio campaigns to inform consumers about credit counseling services,” adds Michael Krongel, CEO of InterMark Media. “But traditional media does not generate as steady a stream of prospects as the Internet. You can pretty much bank on having not only a large quantity but also the quality of leads with every campaign.” In addition to AmeriDebt, Virtumundo also provides email marketing for Free Debt Consolidation.com, owned by InterMark and ranked in the top 1,000 U.S. based Web sites. “And this is only the beginning,” says Michael. “We have several new products that are about to launch, and we expect Virtumundo to deliver the same level of expertise and leads for our company.”
14
INNOVATION
INNOVATION
15
DISCOVERING BY OPTIMIZING AND CREATING
AN INTERACTIVE PATH TO THE MINDS OF CONSUMERS.
YOUR MARKETING MESSAGE ACROSS MULTIPLE DIRECT CHANNELS.
NEW WAYS TO REACH OUTUSING CUSTOMIZED, ON-TARGET MEDIA. At the core of our business is exploration. > Virtumundo excels at using any and every available direct marketing channel to generate response-oriented results. Online or offline. That means email, direct mail, banner advertising and popups, telemarketing and interactive consulting—whatever it takes. > But don’t get us wrong: we don’t try to be all things to all people. Our expertise is in
WE APPLY
delivering your marketing/advertising message straight to highly motivated consumers and in the most efficient means possible. And if an ideal pathway doesn’t exist, we’ll clear a new one to help you gain real access to your customers and prospects.
VIRTUMUNDO ASP SOLUTIONS In today’s Web-based world, you need to move at the speed of light. We have the technology that does. Why reinvent the wheel—to develop and implement marketing database applications in-house—when there are faster, less
TECHNOLOGY SOLUTIONS
expensive Web-based alternatives available? We agree. Virtumundo is creating some of the industry’s best targeting technology. Technology that lets you send direct email or online
TO COMPLEX MARKETING CHALLENGES. WE INTEGRATE WEB-BASED APPLICATIONS INTO COMPLETE END-TO-END PROCESSES.
marketing messages to the very consumers you want to reach. Plus, our wholly-owned, 100% permission-based database of over 60 million consumers and an affiliated network that can
Technology is not simply about being cool or ‘cutting edge’ or
we have the technology to convey your marketing and advertis-
reach over 100 million consumers allows us to reach almost
having the most ‘advanced’ applications anywhere. > At
ing messages with pinpoint accuracy. We can adapt and bend
every email address in the US.
Virtumundo, it’s about crafting response-oriented channels.
our technology to fit your needs. > “World Class,” “Best of
With Virtumundo’s ASP outsourcing model, you’ll quickly bring your
About data integrity that you can depend on. And about deliver-
Breed”, whatever—we leave the buzzwords to others so we can
ing solutions on time and under budget. From our proprietary tar-
provide data solutions that generate real black and white, bot-
geting and email delivery systems to online statistical reporting,
tom-line results for Virtumundo clients.
integrated marketing campaign online using vLocity, our email WE APPLY
delivery system, to enhance your database targeting capabilities. This allows your company to focus on your core business operations rather than IT issues—and improve your time-to-market.
LEVERAGE: WHY OUTSOURCING YIELDS COST SAVINGS. One of the biggest reasons for considering outsourcing is the cost savings that will result due to the leverage an outsource provider brings to the table. According to the online magazine Outsourcing Journal, “outsourcing exposes leverage that is not available to an internal department.” This leverage—and the cost savings it produces—rests on the following four factors: ECONOMIES OF SCALE. An outsourcing provider is, by definition, a specialist in certain systems and processes possesses extensive experience in a given field and has already invested in the necessary infrastructure. Outsourcing clients can leverage these skill sets and resources to their benefit. PROVEN EXPERTISE. In many information technology fields, notes Outsourcing Journal, “the best talent is flocking to outsourcing providers, where their specialty is the firm’s core competency. These specialists maintain and enhance their expertise by making it their job to keep up to date with the newest technology in their industry.” ACCESS TO CAPITAL. Outsourcers are continually investing in their business to enhance capabilities and increase efficiencies. Outsourcing clients benefit from these investments without having to pay for them. ACCESS TO PROVEN TECHNOLOGY. Outsourcers provide their clients with a cutting-edge technological infrastructure that individual companies would be hard pressed to duplicate. “Better equipment and software,” reports Outsourcing Journal, “produces better results for the client.”
ASP solutions can help grow your business, not your IT expense.
16
TECHNOLOGY
MULTI-CHANNEL DELIVERY
17
FIRST WE ASK [WE HEAR YOU] IT’S ABOUT TRUST
FOR PERMISSION—ALWAYS GIVING CONSUMERS A REAL CHOICE.
OUR RESPECT FOR PRIVACY DOESN’T STOP WITH THE FINE PRINT.
AND CUSTOMER LOYALTY AND A NEW WAY TO LOOK AT ADVERTISING. Virtumundo values the privacy of individuals. > That’s why ours is a SPAM-free zone. We help marketers take proactive steps to distinguish their offers from the increasing flood of unsolicited commercial email—a.k.a. “electronic junk mail”—hitting millions of inboxes around the globe. > We are industry advocates for responsible email and online direct marketing. Our lists include only 100% opt-in, permission-based data. By taking Opt-In to another level, we give consumers a choice about what to read and when to read it. It’s about being responsive to their concerns and, ultimately, earning their trust. It’s what we believe in. And it makes good business sense.
VIRTUMUNDO’S PRIVACY EXPERTISE
When acquiring a new third-party database, our due diligence is
Why privacy matters.
unequaled in the industry. And Virtumundo continues to enjoy
And how giving consumers Notice, Choice, Access and
strong relationships with many top tier ISPs and Web-based
Security can be the beginning of a beautiful relationship.
email hosts, while offering a variety of tools to handle any com-
We take permission-based marketing very seriously.
plaints or inquiries and ensure that our emails get delivered.
Responsible email promotes a deeper understanding of what’s
Talking about privacy is easy. We not only live it, we’re helping
important to consumers. “Opt In”, “Opt Out”, “Double Opt In”:
to define the future of permission-based marketing.
it’s all about offering them a choice—and advertising messages based on choice tend to get read. True privacy also means being responsive to your customers’ concerns and earning their trust
vSEARCH: VIRTUMUNDO MARKET RESEARCH
vSearch can help you gain deeper insights into today’s online
You need to know what’s important to online consumers.
trends, to align your business strategies with the opinions and
We help you unlock the answers—right now—to keep your strategy on target.
behaviors of key customer groups. Our interactive research relies on detailed analytical and reporting tools supported by media and market research experts.
THAT’S CUSTOMER INSIGHT.
The goal? Simple: to provide you with high-quality information
Online audience measurement and analysis is vital so you can make informed marketing decisions. To understand Internet users and adapt quickly to changing conditions. And to gain the competitive intelligence you need as a market leader.
that’s current, accurate and actionable. vSearch tracks the top 5000 advertisements online and provides statistical sampling so you can determine optimal demographic targeting for Internet ads. We also continuously report on more than 1000 Web sites with the highest clickthrough rates and can provide clients with unique user counts and demographic breakdowns for online networks. Click-by-click, page-by-page—we track and measure online activity, so you can act on it.
REAL KNOWLEDGE COLLABORATING A NEW MINDSET
COMES WITH EXPERIENCE & INSIGHT TO LEVERAGE EMERGING INDUSTRY TRENDS.
TOWARD A COMMON GOAL THROUGH AN ONGOING EXCHANGE OF IDEAS.
USING OUR COMBINED EXPERTISE IN MEDIA/DATA/MARKETING/THE INTERNET.
and repeat business.
Our biggest asset? That’s easy: our experience. > Sure, we are innovators and we have great technology. But it’s our multiple years of
At Virtumundo, we practice privacy every day. Our Privacy
practical experience in online direct marketing that makes it all possible. Knowledge-based solutions are equal parts instinct, creativ-
Department is directly responsible for tracking state, federal and
ity and informed insight about the marketplace. > At Virtumundo, we understand how to engage consumers, how to drive results for
international privacy laws and email marketing regulations to
marketers and how to ensure that interactions between buyer and seller are efficient and cost effective. At the same time, we learn
ensure our statutory compliance. In addition, we actively partic-
a lot from our clients. We listen to your needs and then we work with you to create sustainable solutions consistent with your vision.
ipate in developing industry privacy standards as a member of the Direct Marketing Association (DMA), Association for Interactive Marketing (AIM), and the Council for Responsible Email (CRE).
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PRIVACY
KNOWLEDGE
19
“
Information is not knowledge, knowledge is not wisdom, and wisdom is not foresight. Each grows out of the other and we need them all. Through our combined expertise in online and email marketing to our advancements technology development, Virtumundo stands ready to deliver innovative types of integrated, multi-channel marketing solutions than ever before. INTEGRATED THINKING / INNOVATION / LEADING EDGE TECHNOLOGY / CONSULTATIVE SOLUTIONS / MULTI-CHANNEL MARKETING / PARTNERS IN BUSINESS Since our inception, Virtumundo quickly became known for our innovative approach to marketing—developing new methods and technology to better target and reach consumers. Today, we’re tapping the true potential of eBusiness and combining it with traditional marketing methodology. Although we continue to expand rapidly, we keep our focus on growing sensibly. We are making investments today that will position the company as a global market leader. Call Virtumundo today for more Information or visit us at www.virtumundo.com 816.931.1234
© 2002, VIRTUMUNDO, INC.
” DESIGN BY PLATINUM DESIGN, INC. NYC
—ARTHUR C. CLARKE
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20
KNOWLEDGE
INTRODUCTION
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